Near Austin, TX 78749
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for door handle issues. Found damaged door handles and screw holes stripped not blue to fully secure to set screw. Installed new handles tested door operation good. Brand new complex vacant unit
Near Austin, TX 78724
Joseph C.
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “not powering on” complaint. Inspected unit and found hot wire loose, at terminal of power cord and unit wiring. Reconnected power cord to unit. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Paul
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher that has power to it but is not turning on. I found the unit installed with yellow wire nuts at the junction box for the electrical connection and L1 had come loose. I removed the yellow wire nuts and used orange wire nuts to make up L1 and N connections. I tested the unit and found it not draining due to the knockout in the disposal not removed. I removed the knockout and the unit worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78735
Leonardo
Job Details: 08/30/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for damaged panel. Found panel damaged replaced panel test unit and unit test good job complete.
Near Austin, TX 78738
Robert
Job Details: 08/30/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on job for complaints of microwave light not turning off when closing door. During testing found that there was switch issue took apart microwave and found that the switch holder on the harness was no good. Replaced harness and microwave tested good. Complete.
Near Temple, TX 76502
Al
Job Details: 08/30/2019
WASHER MAYTAG MVWC465HW2
Near Buda, TX 78610
Leonardo
Job Details: 08/30/2019
COOKTOP WHIRLPOOL ACC6340KFW00 Arrived on site to test unit for surface getting hot. Called tech support and explained that the heat is coming from main burner and also from the other burners and that the knobs next to main burner are hot to touch. Support team stated that the heat coming from the burners are being reflected from the cooking ware and that it’s a normal situation. The heat being transferred from the cooking ware to knobs is also a normal situation. All electrical checked out fine and found no issues at this time.
Near Austin, TX 78723
Joseph C.
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH31017HB3 "Arrived on site for “control panel tapping, as lower bottoms are pushed” complaint. Inspected unit and found hooks for panel not fitting slots tight enough. Adjusted panel hooks. Tested unit. Unit is performing as designed."
Near Austin, TX 78738
Andy
Job Details: 08/30/2019
OVEN KITCHENAID KODE500ESS02 Arrived on site to repair another unit. While on site customer informed me oven was repaired by us and is still not operating properly and popping error code. While making repairs to other unit I tested unit and found no issues. Customer did however have pictures of error code after repair. Ordering new UI and control. Office will need to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10777216 (CONTROL ) and 1 W11086141 (UI) and 1 W11179310 (CONTROL )
Near New Braunfels, TX 78132
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for cooling issue. Removed fresh food cover found oil residue on fresh food evaporator diagnosed leak at fresh food evaporator. Installed a new fresh food evaporator secured thermistor to correct location on suction line using foil tape and a zip secured cover with 4 screws. Installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78727
Lou
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL MDBH949AWW1 "arrived on site to inspect dishwasher control panel not functioning. Upon further inspection, the customer advised that only some of the buttons work on the panel. I found that the child lock was on. I cleared the lock and placed the unit in diagnostics showing no error codes. Once the unit began testing, I attempted to advance the test and the start button failed. I attempted to stop testing and the cancel button failed as well. I f undo a service pointer #W10727550B ad it advised to inspect the the ribbon going from the UI panel to the control for any slivering. I found some slivering at the beginning of the ribbon at the UI. I contacted Techline and spoke to ED and provided my findings. Ed provided File #7725746896 as well. I advised the customer of my findings I removed ad replaced the control panel and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Johnson City, TX 78636
Brandon
Job Details: 08/30/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for customer complaint of squeaking noise, found dryer repair kit needed, I replaced repair kit, unit tested good.
Near Lago Vista, TX 78645
James
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW85HEFC1 Arrived on site and tested operation. I found that the door bellow is torn causing leak. Customer pointed out damage to wood floor due to leak. Installed new and tested. Unit tests good and no leaks found after repair. Job complete
Near Georgetown, TX 78626
Thomas L.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and installed previously ordered parts. Operations are now normal. Water connections are all dry.
Near Georgetown, TX 78626
Thomas L.
Job Details: 08/30/2019
DRYER MAYTAG MGD5630HC0 Arrived on site for noisy operation. During operations the right side of the drum is hitting the right side of the cabinet making the noise. The cabinet is dented. The front bulkhead is dented. The base of the machine may also be dented. The unit contacted the dealer while I was in the home and has requested a new unit.
Near Austin, TX 78748
Luis
Job Details: 08/30/2019
FREEZER MAYTAG MZF34X20DW01 Arrived on site for unit not cooling found unit not entering defrost. Replaced defrost thermistor and main control; used 1 WPW10383615 (THERMISTOR) from stock
Near Pflugerville, TX 78660
Cliff
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to diagnose a dishwasher that is not draining. Found drain line clogged with food debris. Remove debris from line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Temple, TX 76502
Al
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS586FIEE00 Arrived to install previously ordered part.Installed and unit operated as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Lou
Job Details: 08/30/2019
OVEN WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range oven temps. Upon further inspection, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. During testing, the unit display was showing 280 degrees and my multimeter was showing that it was 456 degrees in the oven. Due to the huge range difference, I removed and replaced the main control and sensor and retested. Unit operated as designed and held good temps. No gas leaks detected during service, job completed."
Near Austin, TX 78705
Tyler B.
Job Details: 08/30/2019
DRYER WHIRLPOOL WET4027HW0 Arrived onsite for motor replacement found unit to be stacked and will need 2 man to complete repair ; ordrng 1 CNOTE (2 MAN)
Near Cedar Park, TX 78613
Lou
Job Details: 08/30/2019
WASHER LG WT5170HV "arrived on site to inspect washer valve. Upon further inspection, the customer advised that the unit valve would not shut off even after turning the unit off. The customer had a valve in their possession and asked that I install it. I removed and replaced the valve and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78732
Tyler B.
Job Details: 08/30/2019
DRYER LG DLE2516W Arrived on site for noisy unit. Ran unitand found front rollers seized. Caused flat spots. Replace 2 rollers and tested good.
Near Leander, TX 78641
James
Job Details: 08/30/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. I found no faults in memory and all functions test good in diagnostics. Instructed customer on best practices for wash and dry performance. Job complete
Near Austin, TX 78705
Scott
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site on site for washer not draining . Found drain motor trap stuffed full . And motor very hot . Replaced drain , ran diagnostics wash . All checked normal . Nomwater leaks detected at time of service . Job complete ."
Near Austin, TX 78732
Andy
Job Details: 08/30/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for dryer still not working after electrician tested outlet and was stated that outlet is good. Upon arrival customer showed me video of voltage being checked and voltage did test good on video. Customer also showed video of unit working at same time frame as when voltage was checked by electrician. Unit had some noise. Tested voltage at outlet and there was only 120 volts and unit will not start. (Had customer record video of voltage being tested) Stated to customer that there seems to be an intermittent voltage issue at house and it will need to be addressed. Could not diagnose unit sound issue as unit will not start.
Near Austin, TX 78703
Leonardo
Job Details: 08/30/2019
RANGE FRIGIDAIRE FGIF3061NFD Arrived on site to test unit for unit giving f11. Test unit and unit need new control board.Test unit and unit test good job complete.
Near Hillsboro, TX 76645
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived onsite to install both RC/FC doors to top mount refrigerator from prior tech’s diagnosis. Installed both door, reassembled. Upon removal of film. Found hidden damage on FC door locate on bottom RH side of door. Photo taken in SD QuikPic. Customer not satisfied with replacement. Ordering FC door and nameplate to complete repair. OF to R/S. ; ordrng 1 CNOTE (AR RETURN ONLY) and 1 LW10803965 (dor-fip FC SS) and 1 WPW10481433 (nameplate )"
Near Temple, TX 76502
Al
Job Details: 08/30/2019
FREEZER WHIRLPOOL WZF34X18DW00 "Arrived to inspect warm temperatures in freezer.Removed the rear cover and noticed the compressor was not on.Installed a start device, plugged in unit and compressor came on.
Near Round Rock, TX 78664
Joel G.
Job Details: 08/30/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose sound from washer. No error codes. After listening to customer, sound happens when it’s shifting gear. This sound is completely normal and reassured customer that if something was wrong mechanically with unit, it wouldn’t go through cycles and throw an error code. All is normal. No leaks detected. Drain secure. Called source spoke w/ Rick, file#7725738138."
Near Austin, TX 78731
Tyler B.
Job Details: 08/30/2019
OVEN FRIGIDAIRE FGB24L2ABB "Arrived on site for unit not heating. Found igniter failed, replaced igniter and tested good. No gas leaks on siteIgnitor
Near Round Rock, TX 78665
Jonathan
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for refrigerator not cooling and frost in freezer. Performed diagnostics mode and tested FC, RC and defrost sensor, all passed in diagnostics mode. Ran defrost cycle, found unit defrosting. Found UI not communicating with control to activate defrost cycle. Will need to replace UI. ; ordrng 1 W11214887 (UI)"
Near Lago Vista, TX 78645
James
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. I found fault for no operation of wash motor and heater circuit off. Found proper voltage to wash motor and connections were good. Installed new sump assembly and tested operation. I found that the hot water takes a long time to get to sink and instructed customer that the hot water would need to be ran at the sink before starting a cycle to ensure optimal wash performance. Unit tests good. Job complete
Near Lago Vista, TX 78645
James
Job Details: 08/30/2019
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site and found unit has F9E0 fault. Tested incoming voltage at terminal block and found outlet in wall wired incorrectly. Unit has 240v from L1 to neutral and 120 from L1 to L2. Instructed customer that an electrician will need correct the wiring in the outlet for proper operation of range. Left unit unplugged due to the chassis being energized with 120v
Near Austin, TX 78758
Paul
Job Details: 08/30/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for the dryer making loud noise. I found the unit had been dropped and the cabinet is crushed at the bottom and the bottom panel is bowed. The cabinet and bottom need to be replaced. Ordering c-notes, W11215531 BASE, W11233548 PANEL, & 2EA W10653662 PAD.; ordrng 1 C-NOTESand 2 W10653662 (PAD)s and 1 W11215531 (BASE) and 1 W11233548 (PANEL)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/30/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site for noisy operation. The fan motor is vibrating very badly and will need to be replaced. Will need a second man to assist. Office will reschedule.; ordrng 1 2MANJOB
Near Georgetown, TX 78633
Joel G.
Job Details: 08/30/2019
REFRIGERATOR LG LFX31925ST/05 Arrived on site to diagnose ice maker leaving white residue. Found ice maker tray build up of water deposits and ice maker needs replaced. No leaks detected.; ordrng 1 AEQ73110203 (ICE MAKER)
Near Austin, TX 78758
Paul
Job Details: 08/30/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived onsite for the ice machine that was making too much ice but now stopped making ice at all and it makes a loud noise. I found the fill valve coil open not allowing water into the unit. I found the resistance on the bin thermistor way out of range causing the unit to not shut off when the bin was full of ice. I replaced the fill valve and bin thermistor. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Seguin, TX 78155
Kevin
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and found a previous company has already replaced all control boards and compressor. Customer has several pictures of fresh food temperature being 5-7 degrees high. Freezer temp is good. Disassembled fresh food section and replaced thermistor and harness, found no noticeable frost pattern. Requested that customer observe temperature for 24 hours to see if thermistor has corrected issue. If not a sealed system redo may be needed.
Near Lampasas, TX 76550
Al
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW5000DW Arrived to inspect lid lock issues.Ran diagnostics test mode and latch was the issue.Removed and replaced the latch.Reassembled and calibrated the unit.All water lines were dry at the time of service.Job complete.
Near Austin, TX 78727
Paul
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived onsite for the refrigerator not making ice or making ice slowly. I found the icemaker mold leaking. I found the filter coming out of the filter housing when the icemaker cycled or the dispenser is used. The icemaker, filter housing, and possibly the fill valve will need to be replaced to complete service. Ordering c-notes, W10862461 HOUSING and marking the prescreened valve and icemaker as UORV. ordrng 1 C-NOTES and 1 W10862461 (HOUSING)"
Near Austin, TX 78746
Tyler B.
Job Details: 08/30/2019
OVEN KITCHENAID KEBS209BSS00 Arrived on site for heating issue. Tested u it at 350 and got a average of 354.6 in acceptable range. Tested unit at 425 and got average of 428 in acceptable range. Tested good
Near Austin, TX 78744
Scott
Job Details: 08/30/2019
WASHER MAYTAG MHW5100DW0 Arrived on site for handle broken on dispenser . Replaced dispenser and handle/ front . No water leaks detected at time of service . Job complete .
Near Lago Vista, TX 78645
James
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. I found that the ice maker motor has failed and unit has fault for lost motor position. Installed new ice maker and tested operation. Unit tests good. Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 08/30/2019
WASHER MAYTAG MVWX700XW2 Arrived onsite for the washer leaking water from the bottom. I found the water coming from the gear case along with oil. The wash plate is frozen and will need to be cut off. Ordering WPW10553968 WASHPLATE and marking the prescreened parts as UORV.; ordrng 1 C-NOTE and 1 WPW10553968 (WASHPLATE)
Near New Braunfels, TX 78132
Kevin
Job Details: 08/30/2019
OVEN WHIRLPOOL WOS51EC7HW00 "arrived on site and replaced user interface, after replacement new console is giving Wi-Fi error code. Customer does not want Wi-Fi on oven and does not have it available for oven. I spoke with tech line and they want another console ordered which would be the third one on the oven. SR7725633269"
Near Austin, TX 78722
Joseph C.
Job Details: 08/30/2019
DISHWASHER MAYTAG MDB4949SDH3 Arrived on site for “not powering on” complaint. Inspected unit and found control with circuit blown. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Kevin
Job Details: 08/30/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site and inspected washer and found error code for long fill, ran hot and cold valves in diagnostic cycle and they are both working properly. Ran all functions in manual test cycle and everything checks good. Ran a calibration cycle and it passed correctly. Could not find a reason for error code, For customers experience."
Near Copperas Cove, TX 76522
Al
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived to inspect ice maker not working.Confirmed the complaint and jumped the ice maker. Unit did not respond to diagnostics test, so Unit was removed and replaced.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78734
Andy
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator doors not aligned. Inspected unit and found right hand door RC door too low creating sealing issues. Ordering spacer washers. Office to schedule for customer availability. No water leaks present at time of service.; ordrng 10 WP489467 (WASHER )s
Near Kempner, TX 76539
Al
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Near Austin, TX 78738
Leonardo
Job Details: 08/30/2019
RANGE WHIRLPOOL KDRS463VSS04 Arrived on site to install new knob for left rear burner. Installed knob test unit and unit test good job complete.
Near Wimberley, TX 78676
Robert
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Arrived on job to install parts that were ordered. Installed new feed tube and dishwasher tested good and no leaks detected. Complete
Near Lampasas, TX 76550
Al
Job Details: 08/30/2019
DRYER GE HTX21EASK0WW Arrived to install previously ordered parts.Removed and replaced the parts.Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW8040DW4 "arrived on site and inspected washer and found error codes F3E2, F7E0, customer is experiencing washer tripping the breaker toward the beginning of a load. Spoke with tech line and they stated that it is not recommended for the washer to be on a GFCI or an AFCI, and that these are the reason for the nuisance tripping and the washer is operating as designed. Customer has already had builder out to examine breakers and outlet and builder has said they are operating properly. SR7725734410"
Near Seguin, TX 78155
Kevin
Job Details: 08/30/2019
DRYER WHIRLPOOL WGD8700EC2 "arrived on site and inspected dryer and found error code for no communication between user interface and control board. Found harness is not properly connected and after correcting dryer will now start normally. Also found steam refresh is operating normally, spoke with tech line And they said an entire load needs to be run for steam or fresh to operate properly. 7725747738"
Near Austin, TX 78739
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for loud noise. Diagnosed loud noise from diffuser assembly,removed faulty diffuser installed a new diffuser assembly,power cycled unit no odd noise from diffuser unit working as designed. ; used 1 W11164593 (DIFFUSER) from stock"
Near New Braunfels, TX 78130
Kevin
Job Details: 08/30/2019
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site and found noise customer is experiencing is metal expanding and contracting during heating cycle, this is normal and will stop as the oven settles. No further repair is needed at this time, job complete."
Near Austin, TX 78704
Leonardo
Job Details: 08/30/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to replaced co troll board and panel and ignitor module. Replaced all 3 parts test unit and unit test good unit heated to 350 job complete.
Near Austin, TX 78728
Paul
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived onsite for the refrigerator with the drawers not opening or closing correctly. I found the lower pans binding in the holders. Need to replace both pans and the holders. The prescreened holders were wrong because we had the wrong engineering digit in the call. Ordering 2EA W10904001 HOLDER, WP542638 GREASE and marking the pans as UORV. ; ordrng 2 W10904001 (HOLDER)s and 1 WP542638 (GREASE)"
Near Dripping Springs, TX 78620
Robert
Job Details: 08/30/2019
REFRIGERATOR GE GFD28GSLESS Arrived on job for complaints of condensation on the dispenser door. Called GE tech line and they stated that there is a break down in the insulation in the door that the door will have to be replaced. Ordered door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WR78X26435 (ps ff lh disp door s)
Near Marble Falls, TX 78654
Cliff
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to replace bellows for washer. Replaced part and tested unit. All is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78746
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for unit building frost in freezer and water dispenser intermittently working, found water pressure was too high causing check valve to engage. Was able to turn down water pressure at tap and tested good. U it keeps fill and does not have line vibrating anymore. Found tracks to be offset causing door not to close completely. Removed all bins and ice and reset rails and tested good. No leaks on site, no parts needed"
Near Austin, TX 78750
Lou
Job Details: 08/30/2019
REFRIGERATOR LG LSXS26326S.ASTCNA0 "arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised they turned the water back on and now there’s a puddle under the unit at the front left corner. Customer advised that the water lines have recently been replaced. I removed the back cover and checked the valve and it was good with no leaks. I checked the water lines at the front left corner and found that the water line was not fully seated into the quick connect. I resented the line and felt it snap into place in the quick connect. Tested the unit and no more leaks. I advised the customer of my findings. No water leaks at the end of service, job completed."
Near Leander, TX 78641
Lou
Job Details: 08/30/2019
WASHER GE GFWN1100L2WW "arrived on site to inspect washer door not latching. Upon further inspection, I closed the door and turned the unit on and when I pressed start, the door attempted to latch but was unsuccessful. I pulled out on the right side of the panel near the latch and retested and the door latched. Due to the unit being dropped on the front panel/door during moving, the front panel and door hinge will need to be replaced.No water leaks observed during service.; ordrng 1 WH46X10149 (front panel ww)"
Near Pflugerville, TX 78660
Paul
Job Details: 08/30/2019
COOKTOP WHIRLPOOL WCE55US0HB01 Arrived onsite for the cooktop partially not heating. I found the RR element not heating because L2 on the switch wasn’t passing voltage. I replaced the switch and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78749
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for no cool. Found freezer not freezing and fresh food section warm,no frost on either fresh food or freezer evaporator diagnosed leak in system and would need a fresh food evaporator. Repair not covered under service pointer due to serial number out of range.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to install previous diagnosed parts. Gained access to ice maker. Removed failed ice maker and installed new. Removed failed ice container and installed new. Ran ice maker fill cycle and monitored. Tested ice maker cycle. All tested good, no water leaks present."
Near Austin, TX 78703
Leonardo
Job Details: 08/30/2019
DISHWASHER MAYTAG MDB7749SBM2 Arrived on site to test unit for wheel broken and handle broken. Test unit and found console broken and handle and all 4 wheel for bottom rack.
Near , TX 78634
Jonathan
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 (JM) Arrived at customers home to service for paint chips in microwave. Found that nicks were most likely caused by the rack that sits in the unit from previous use. Applied paint touch up and went over user care guide with the customer. Advised customer to allow paint 12 hours to dry.
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/30/2019
RANGE KITCHENAID KFED500EBS03
Near Kyle, TX 78640
Brandon
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for customer complaint of intermittent ice production, I replaced ice maker, unit tested good."
Near Smithville, TX 78957
Scott
Job Details: 08/30/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site , replaced gear case ,cam ,drive motor agitator and basket . Ran calibration and test wash . All checked normal . No water leaks detected at time of service . Job complete ."
Near San Marcos, TX 78666
Kevin
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site and found ice buildup on fresh food evaporator, a new evaporator cover. Per service pointer W11033419D controller should be replaced and evaporator cover. ordrng 1 W10815735 (cover-evap) and 1 W11332011 (CONTROL )"
Near Jonestown, TX 78645
Cliff
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site to Replace compressor, and evaporator for refrigerator. Replaced both parts and will deep vacuum. Charged unit with recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
Near Georgetown, TX 78633
Jonathan
Job Details: 08/30/2019
REFRIGERATOR JENN-AIR KBFS20EVMS3 "Arrived on site to install previous part at customer request. Removed inlet valve and installed new. Flush water system on refrigerator. Had customer turn on irrigation system, refrigerator was not leak at this time.
Near Austin, TX 78741
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for no ice. Ran diagnostics weak air flow from fan motor,icemaker not harvesting and broken gears in ice bin
Near Austin, TX 78745
Joseph C.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “not cooling in fresh foods compartment” complaint. Found ice buildup on evaporator. Removed and replaced thermistor in fresh foods compartment. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Al
Job Details: 08/30/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived to inspect lower oven not heating.Confirmed the complaint and removed and replaced the bake igniter.Reassembled and unit tested as designed.Customer satisfied.Job complete
Near Round Rock, TX 78664
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to install parts I previously ordered. Replaced and verified operations. No leaks detected l
Near Little River-Academy, TX 76554
Al
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Arrived to install previously ordered parts.The evaporator fan was defective.Removed and replaced the control.
Near Austin, TX 78701
Joseph C.
Job Details: 08/30/2019
DISHWASHER GE GLDT690TBB00 "Arrived on site for “unit not powering on” complaint. Inspected unit and found controls to be rusted and shorted. Removed and replaced controls assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78704
Tyler B.
Job Details: 08/30/2019
MICROWAVE KITCHENAID KEMS308SSS04 Arrived onsite for unit not starting .and light staying on. Found door latch melted. Replaced latch and all tested good
Near Manchaca, TX 78652
Kevin
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site and found no ice production, cycled icemaker and it is running correctly but there is no water. Found ice fill tube is frozen, Removed incoming water line from source and found pressure is good. Replaced water valve and insured line to icemaker is clear. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78747
Scott
Job Details: 08/30/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for noise during spin cycle . Found oil on stator and rotor . Replaced clutch gearcase stator &rotor .ran calibration and test Wash . All checked normal no water leaks . Job complete .
Near Georgetown, TX 78628
Jonathan
Job Details: 08/30/2019
COOKTOP JENN-AIR JEC9530BDS "Arrived on site to install previous diagnosed part. Turned circuit breaker to off position. Removed failed switch/control and installed new. Powered unit on and tested, all tested good. Found back left trim separating from glass-top. Removed food buildup and glued trim in place.
Near Austin, TX 78747
Leonardo
Job Details: 08/30/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace sensor. Replaced sensor test unit and unit test good job complete. Heated oven and no error codes found.
Near Manchaca, TX 78652
Leonardo
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site to test unit for melted waveguide cover. Found cover melted due to grease on it heating up and getting hot while using the unit. Advised customer to clean the unit and replaced waveguide. Job complete.
Near Austin, TX 78726
Lou
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDPE334GPS0 "arrived on site to inspect dishwasher upper rack failure. Upon further inspection, I found that the left track welds had separated and the rack fell. Due to Service Pointer #W11296667, I removed and replaced both tracks and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Johnson City, TX 78636
Brandon
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site to replace dispenser motor, divider and impeller, after replacing all parts unit tested good"
Near Buda, TX 78610
Leonardo
Job Details: 08/30/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for damaged panel. Found panel damaged replaced damaged panel test unit and unit test good job complete.
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/30/2019
RANGE KITCHENAID KFED500EBS03 "Arrived on site for customer complaint of feet being broken, I replaced feet, unit tested good."
Near Lampasas, TX 76550
Al
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 "Arrived to inspect dishwasher not dissolving the soap.Confirmed the complaint and attempted service test mode and unit never filled with water.Checked incoming water at faucet and water was not turned on.Turned on water, service tested the unit and unit tested as designed.All water lines were dry at the time of service.
Near Austin, TX 78734
Andy
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site refrigerator not making ice. Tested and inspected unit and found unit is making ice. Spoke with customer and customer stated that unit is making ice but not dispensing ice. Tested dispenser and all operations seemed normal and working properly. Inspected unit and found issues with door gasket. Door gasket is letting some outside air in creating frost buildup affecting dispenser operations. Removed any ice buildup and adjusted gasket to prevent any air leakage issue. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78702
Joseph C.
Job Details: 08/30/2019
DRYER MAYTAG MED8630HW0 Arrived on site for “noisy/bumpy operation” complaint. Inspected unit and found some type of epoxy adhered to outside of drum. Cleared drum of obstructions and tested. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/30/2019
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site for ice machine not making ice. Performed diagnostics mode and found no water getting to reservoir. Checked water flow to unit and found present. Removed water filter and found water filter not in all the way. Corrected water filter and tested unit. All tested good, no water leaks present."
Near Austin, TX 78751
Joseph C.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for “no cool in fresh foods area” complaint. Inspected unit and found evaporator iced over. Removed and replaced faulty thermistors, control and motor. Unit checks good. No leaks detected, at time of service."
Near Paige, TX 78659
Scott
Job Details: 08/30/2019
FREEZER FRIGIDAIRE FFFU14F2QW "Arrived on site for upper part of fridge was warn lower was still freezing . Found ice around evap motor, steamed out unit . Lower evap was clear . Replaced evap motor and thermostat . Getting good frost pattern . Job complete ."
Near Austin, TX 78732
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for no ice. At time of visit some ice in bin,ran diagnostics icemaker passed diagnostics dumped ice into bin,ran fill test passed. Adjusted housing to prevent interference with bail arm."
Near Temple, TX 76501
Al
Job Details: 08/30/2019
RANGE WHIRLPOOL WFE550S0HW0 "Arrived to inspect range not heating properly.Tested unit and noticed the hidden bake element was not heating properly. got a L2 errorCustomer advised she had problems with the drawer unplugging the unit.Checked 6 foot plug and noticed it was not plugged into the outlet properly.Corrected the issue, heated the oven to 500, returned 15 minutes later and unit was working as designed.Job complete"
Near Austin, TX 78736
Kevin
Job Details: 08/28/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site and found fuse has failed, replaced fuse and both interlock assembly’s including switches, cams, interlocks, and springs. After replacement microwave is still giving door error code. Inspected door and found it is good. Spoke with tech line and he recommended using kit W11244494, this kit only adds a single wire in addition to the interlock assemblies already replaced. Also bring back control board, new door, and high voltage components to ensure repair on next visit. Replace all parts, if issue still persist will need advisement from tech line. SR 7725721451; ordrng 1 W10422269 (filter) and 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W10892389 (cntrl-elec) and 1 W11173813 (DOOR) and 1 W11244494 (INTERLOCK KIT) and 1 W11256462 (DIODE)"