"Arrived on site to replace main control, after replacing unit would power on, found unit would not lock lid, I replaced latch and ran dmls Calibration, unit locked lid and when it went to activate motor the control popped and started smoking, called techline, they want us to replace main control again as well as drain pump. Ordering control, pump, and in line filter. SR# 7730794473; ordrng 1 W11419171 (Control) and 1 W11033573 (Line filter) and 1 Cnote (Office to reschedule)"

"Arrived on site to test unit for not cooling but customer was instructed to turn breaker off for 10 mins. and has been working fine since. Found evap motor, thermistors, condenser motor all tested good. Cap press or amp draw was .8amps. Found condenser was obstructed with dog hair. Removed pet hair and advised customer to a monitor and clean condenser if needed to ensure proper air flow. No leaks detected. Job complete."

Arrived on site to test unit for light not turning off. Found bad control board replaced board test unit and unit test good job complete.

Arrived onsite for dryer not tumbling. Upon inspection found failed belt and pulley. Replaced drive assembly kit. Tested unit and unit is functioning properly. Job complete

"Arrived on site for customer complaint of unit not dispensing ice, found ice bin was inserted properly, I adjusted ice bin and tested unit, unit tested good."

"Arrived on site for water dripping from dispenser. Removed kickplate reinserted lines to union,tested water dispenser no leaks and no longer constant dripping."

Arrived on site to test unit for unit giving f1e5. Test unit and found bad microwave board and inverter and magnetron. Ordering new board office to reschedule. ; ordrng 1 W11325786 (Microwave board) and 1 2hours (2 hours)

"Arrived on site to install previously diagnosed and ordered parts. Due to all of the burner gas line tubings being damaged, I removed and replaced all tubing and checked gas connections for leaks. No leaks found. Tested the unit and it is operating as designed. No gas leaks detected during service.

Arrived onsite for refrigerator with door ajar alarm going off constantly. Upon inspection I found the plastic on the door slightly sunken in. I found the left side closure causing the door to get stuck about 3 inch from closing. There is an issue with the closure latch getting stuck on the hinge. A previous tech with us was out for a different appliance and advised that the door switch would need to be replaced. I am ordering a latch(W10918008) and switch(W11396033) for repair though the latch may just need some adjusting. Office to R/S due to part availability. ; ordrng 1 WP12028505AP (Closure) and 1 W10918008 (Latch) and 1 W11396033 (Switch) and 1 WPW10191119 (Stop)

Arrived onsite for dishwasher with no power. Upon inspection I found the breaker tripped. I turned the breaker on and tested the unit. I was able to invoke diagnostics and it ran through each cycle with no issues I accessed the control and found all connectors secured and no evidence of a burn out or leakage anywhere. I inspected the owi and it looks good with no water or evidence of a leak within the sensor. I reassembled the unit and tested again. I could not recreate any failures at this time and the unit is working as designed. No leaks detected during time of service. Job complete.

Arrived onsite for refrigerator making buzzing noise and not cooling. Upon inspection I found FC=-1 RC=64 I found the RC evaporator with ice coming out of the bottom. I found svc pointer W11329116C that pertains to the issues t hand. The customer will need to defrost the unit 48 hours before our next visit to ensure the RC evaporator is free of ice for the repair.

Arrived on site for long dry times . Found cycling thermostats failing. Replaced thermostat. Found also restricted air flow . Recommended exterior vents get cleaned . Job complete

Arrived on site to test unit for unit sparking even when off. Found shorted harness. Replaced harness test unit and unit test good job complete.

"Arrived on site to diagnose a refrigerator that was not defrosting. Upon arrival no failures were present and homeowner informed me issue only happened twice, 6 months apart. Advised homeowner issue is most likely a door didnt shut completely causing air leak. No further repairs needed and no leaks were found at time of service."

"Arrived on site and inspected refrigerator and found no ice production, cycled Icemaker and Motor did not run. Replaced icemaker and cycled it again and New one cycled and filled with water properly, job complete"

"Arrived on site to diagnose ice maker not working, upon arrival customer informed us that the motor on the ice maker dispenser was seized with ice. Put unit into service diagnostics and tested unit with test 56 for ice maker position, found it out of home position but ran a full test and unit operated as designed, checked fill test to the ice maker and found it to be good. Checked temperature to the freezer and found that the freezer is cooling properly. Tested the unit for cubed and crushed ice and operated as designed. Gained access to the motor housing and found nothing pointing to air leaks. Unit is operating as designed. Job complete."

"Arrived on site for customer complaint of unit not spinning, found failed actuator, I replaced actuator, unit tested good. Ran calibration cycle, no leaks."

Arrived onsite for unit UI not responding to touch. Upon arrival found unit didnt respond.

"Arrived on site to diagnose washer making loud noises during cycle. Customer informed us that she believes the unit is making the loud noise due to being un-level, put unit into a cycle and manually into a spin, unit shakes due not being leveled correctly, lowered the feet on the unit to where it does not shake and create excess noise anymore.

Arrived on site to diagnose an oven that is not turning off. Found unit needed software update per service pointer. Updated unit and all is working properly at this time.

"Arrived on site for no cool. Pierced low side pressure reading +20 found oil on evaporator diagnosed a defective compressor and leak at evaporator,replaced compressor,evaporator and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"

Arrived on job for complaints of noise. Found the idler pulley damaged. Replaced pulley and test. Noise level normal.

Arrived onsite for microwave light staying stuck on upon arrival found unit control and light and housing burnt out staying on constantly. Office to ordering micro control W10892389 if customer calls back. ; ordrng 1 W10892389 (Control)

Arrived onsite for unit not heating properly. Tested unit. Felt some temperature of heat it was really low. Checked outlet plug. Saw that the unit was only getting 120v. Flipped breaker to see if it would reset the plug. Still getting 120v.

"Arrived on site for ice build up. Found fresh food evaporator incased in ice,ran diagnostics thermistor reading open. Defrosted evaporator replaced fan assembly that includes thermistor. Per service pointer secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner wall using clamps and zip ties,installed cover secured with 4 screws,added shims to level drain pan.

"Arrived on site for a refrigerator making a loud noise. Upon arrival the customer stated it was a humming noise and had a video. It sounded like a loud fan noise. I checked temps in the unit and found the FC at 3?F and the RC at 38?F. I put the unit into diagnostics mode and activated the FC evap fan, the RC evap fan, the baffle, the ice box fan, harvest the IM, ran a fill on the IM and none made any abnormal noise. I then ran test four and could still not replicate the noise. I could not replicate the noise and found the unit running as designed at the time of service.

"Arrived on site to inspect refrigerator not making ice and not dispensing water. Upon further inspection, I tested temps in the FC=1 degree. I found the ice bin with ice in it, but very small cubes. Tested the water dispenser and the water came out in a trickle. Tested the ice maker fill tube and it only filled the first 3 spaces in the tray. As I was about to pull the unit m its space, I found the water line kinked at the back of the unit. Pulled the unit out and adjusted the water line as I pushed the unit back into its space. Taped the line to the back of the unit to keep it upright and relieved the unit. Retested the dispenser and it is operating as designed.

"Arrived on site to inspect washer not getting water. Upon arrival, I asked the customer about their cold water valve and they advised that they noticed that the cold water pressure has dropped at all faucets in the home. I recommended that they have a plumber check their water lines in the home due to the cold water pressure being low. I advised the customer that the washer is operating as designed but due to the cold water pressure being low, the unit is taking too long to fill and therefore the unit will shut down and drain the water and not spin.

Arrived onsite for lid lock issue. Upon inspection found failed lid. Will need to order and replace lid. Bringing latch back just in case. Office to reschedule ; ordrng 1 W11101059 (lid)

Arrived on job for complaints of not cooling. Found refrigerator working properly customer said it just started working again. Asked customer to keep an eye on refrigerator and let us know if it continues.

Arrived on site for oven bake element not working. Inspected unit work area. Verified failure and powered unit off at circuit breaker. Gained access to bake element and found brunt wire to element. Corrected wire harness and added terminal connector. Connected bake element and tested operation. All tested good.

Arrived on site to follow up on dishwasher that was leaking. Ran unit and found unit dripping from the drain motor when in use. Removed drain motor and found gasket folded and causing the drip. Straightened and seated gasket and reattached. Ran unit and drained several times and verified unit is no longer leaking. Call complete.

"Arrived on-site for dishwasher not heating and detergent dispenser not opening. Upon arrival ran diagnostics, found no error codes. Tested heating and dispensing cycle found heater working during diagnostics, but dispenser wasnt opening although it had proper voltage. Found that during normal operation flood switch assy was stuck not registering water level in tub not allowing heater to operate. Replaced flood switch assy and dispenser. Tested unit and functioning as designed. No leaks before during or after repair. Call complete"

"Arrived on site and found customers complaint is dryer cannot be pushed back and the vent hose falls off where it is connected to the wall. Vent connection on wall comes out at a drooping 45? angle, this does not allow the vent hose clamp to properly seat. Even if connection was A 90? coming out of wall it would still be 18 inches higher than the connection on the dryer. There is not enough space for the dryer to be pushed any further back with any type of vent hose. Reported to tech line , sent pictures to MS. 7730850534"

"Arrived onsite for washer making Loud whining noise. Upon inspection I confirmed the noise and the unit would not spin. I removed the motor and found the coupler not cracked but very oily. I also found yellow oil dripping down from the center of the gearcase. I found the unit to be draining normally. I will need to replace the transmission, motor coupler,basket drive, and will return with the motor JIC.

Arrived onsite to install previously diagnosed parts. I found that the yoke would not separate from the motor shaft. I will need to order a Divider(WPW10309864) and return for service to complete the repair. Office to R/S due to part availability. ; ordrng 1 WPW10309864 (Divider)

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced evaporator cover and ran the unit. Unit is now running as designed. Call complete.

Arrived onsite for rebate showing F1E0 error code. Upon inspection I confirmed the complaint. I accessed and replaced the control as per service manual. I did find evidence of an infestation on the old control board. I tested the new control and the unit is working g as designed at this time. Job complete.

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced ice maker and tested unit by jumping the icemaker. Unit harvested and filled as designed. Call complete.

"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could immediately hear a humming noise that appeared to coming from the blower wheel or motor area. I removed the back panel and removed the lint chute and found the lint chute foam seal was loose and rubbing on the blower wheel. Adjusted the seal and reassembled the unit and tested. Unit is operating as designed with no unusual noises. Contacted techline to get noise info documented and spoke to Joel. I advised of my findings on the noise issue and repairs made and they provided SR#7730850161. Also found the unit had no leveling legs. Customer had them and advised that they werent installed when the unit was delivered. I installed the leveling feet and leveled the unit. No lint observed during service, job completed."

Arrived on site for a washing machine that?s not filling during a rent cycle. Inspected unit and work area. Placed unit and serviced diagnostics and tested to the water valves. Found the cold water valve not pulling in any water but the hot water valve falling in water. Replaced housing and tested unit. Unit is not working as designed. Call complete.

"Arrived on site to inspect range not staying on and tripping the breaker. Upon further inspection, I pulled the out from the wall and removed the terminal block cover and found the neutral wire not secured to the block. I secured the wire and tested. Unit is operating as designed. Job completed."

"Arrived on site for a washing machine that has an issue with the latch. Inspected unit and work area. Found an error code flashing for an F 26 indicating a latch issue. Cleared the code and ran the unit through service diagnostics twice. The unit ran as designed without any errors. Test resistance through the latch and found proper resistance.

"Arrived on site for refrigerator not making ice well enough. Upon arrival took temps and found sporadic readings from beginning to end of diagnostics (photos taken of initial temps on arrival) found ice maker had water freezing in ice tray, and half a bucket full of ice. Found evap coil had very little to no ice build up and over 85% of the coil was showing signs of water dripping as if it was in defrost even though heater was not on and compressor and both fan motors were running. Dairy products in freezer were partial melted and not frozen as needed. Rc had a lot of moister build up. Informed in house support of all findings. According to customer they have noticed some control ui issues in rc compartment. At this time I informed customer we would get parts order for repairs but that we would need them to take temps readings for the next few days so we could gather what exactly is going on over an extended period of time. Found ice maker and valve working as designed while on sight. Office to reschedule once availability of parts is known; ordrng 1 W11203289 (Ui contrl) and 1 W11203924 (Control) and 1 W11380595 (Defusser) and 2 WPW10384183 (Thermistor)s and 1 W11545823 (Harness) and 1 W10507884 (Compressor) and 1 WP2188823 (Evap) and 1 WPW1014375 (Uv dryer) and 1 W10913906 (Access valve)"

"Arrived onsite and found unit under warranty, see receipt. Found icemaker motor lost position. Replaced icemaker. Unit is now operating as designed."

"Arrived on site to test unit for no ice production. Found ice maker not responding. Replaced icemaker, tested unit, unit works good. No leaks detected. Job complete."

"Arrived onsite for washer making loud noises. Upon inspection I found F7E9 stored on the system for locked rotor. I lifted the unit and found a good amount of gear case oil spread around the inner walls and on the rotor. The repair got approved so I removed and replaced the gearcase, slider and rotor. I ran a calibration on the unit after completion as well as tested the units functions. The unit is working as designed at this time and no leaks detected during time of service. Job complete."

Arrived on site for microwave making a clunky noise at end of cycle. Inspected unit and work area. Tested heating operation. Found customer addressing vent damper. Gained access to damper and monitored operation. Added a small amount of foil tape to damper to soften noise. Tested damper operation and found open and closing at designed. All tested good.

"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water for 30 seconds. Immediately after turning the unit on, I could hear the loud humming noise. I removed and replaced the magnetron, capacitor and diode and retested and unit is operating as designed. Once I had the unit back on the wall in its place, I retested and it continues to operate as designed. Job completed."

Arrived on site for a washing machine that would not start. Upon arrival the customer stated that she started a cycle and shortly into it the unit froze and stopped working completely. Upon further inspection I found the power button not responding and all four top LED lights lit. I could not put the unit into diagnostics mode due to not being able to power down the unit. I unplugged the unit and found proper voltage at the wall. Cycling power did nothing to change status of UI. Ordering control and order to further diagnose and repair. Office to reschedule.; ordrng 1 W11447379 (Console) and 1 W11406492 (Control Panel) and 1 W11481116 (Encoder Control) and 1 W11481108 (Main Control)

Arrived on site to replace previously ordered parts for range. Replaced appliance manager and tested unit. Found all is functioning properly at this time.

Arrived on job for complaints of no ice. Ran diagnostics and test 120 harvest passed. Ran test 97 no water. Test heater it?s good. No water to top of door. Replaced valve and still no water spoke to SW and ordered control to be replaced. ; ordrng 1 W11330486 (CONTROL ) and 1 W11450890 (CONTROL )

"Arrived on site to inspect unit for not producing ice, upon inspection found the e2 error code for a motor fault. Checked voltage at Icemaker connection, 13v DC was present. Icemaker did not move when provided voltage, quoted customer to replace. Ordering Icemaker. Office to reschedule ; ordrng 1 W11294907 (icemaker)"

"Arrived on-site for ice clumping in FC ice bin. Upon arrival found bottom of ice bin was one big chunk of ice. Also found IM fill tube clogged with ice and not mounted properly. Tested, received 12.7vdc to fill tube heater, received 215.5 ohms through fill tube heater. Found inlet valve is leaking water to ice tray when not needed. Ice maker is functioning as designed during harvest and fill cycle. Need to return with fill tube heater assy, pex line, and pressure regulator. Office to reschedule when parts availability is known. ; ordrng 1 W11496599 (FC fill tube and heater assy) and 1 W11495416 (Water valve) and 1 W10786952 (Pressure valve) and 1 8212547RP (Water line)"

"Arrived on site to diagnose UI speaker not working, customer informed us no sound whatsoever. Upon putting unit into diagnostics we found no error codes, tested the UI mute and unmute function and there is no speaker functionality. Ordering console for return repair and informing customer of the WiFi connect team phone number for post install of new UI. Office to reschedule for repair when part arrives.; ordrng 1 W11296171 (Console)"

Arrived on site to diagnose cooktop that customer states has difficulty lighting. Examined Front runners and found ignitor was seated super close burner cap. Removed cooktop and found that ignitor had sleeve and were not adjustable. Replaced cooktop and made slight adjustments in to orifice holders. Cleaned out all orifice and burner heads and retested. Unit now working as designed and all burners functioning properly. Call complete.

Arrived on site to test unit for catching clothes underneath agitator. Found agitator retention screw was loose and had about 3/8? gap. Per service pointer W11347319A replaced agitator and retention screw. Found no signs of gearcase failure. Spanner nut was properly tightened. Unit ran diagnostics as designed. No leaks detected. Job complete.

"Arrived on site for Visibly Failed, Broken or Missing Parts - Electric Ranges - PRE-ID Door Hinge and Receivers. Found spring loaded hinge badly bent. Customer had disassembled the door already. Removed damaged hinge and installed new hinge. Installed door into hinge slots and door opens and closes as designed. Job completed."

Arrived on site to replace sump and motor. Replaced sump test unit no leaks present at this time job complete.

Arrived on site for defective heater. Gained access to heater checked for continuity failed replaced defective heater assembly.

"Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Had customer dispense water through dispenser and observed for possible water leaks. Put unit back in place and tested water dispenser. All tested good, no water leaks detected."

Arrived on site for Dishwasher power on but not operating. Placed in diagnostics and got F4E3 error code. No other error codes came on. Cleared error code. Removed sump and motor. Installed new sump and motor. Ran diagnostics and dishwasher completed all diagnostic cycles as designed. No leaks detected. Job completed.

Arrived onsite for washer not completing cycle. Upon arrival put unit in diagnostics and found long fill error code. Ran valve test and passed. Ran auto test and noticed unit was not draining properly. Found drain hose inserted more that four inches into standpipe causing siphoning. Adjusted hose and tested. Unit passed auto test. Unit is functioning properly. Noise complaint was due to unit being un leveled. Customer corrected issue. No error codes at this time

Arrived on site for refrigerator with lights out in RC and FC. Performed diagnostic and found Freezer module has failed Replaced FC module and verified all lights are on and working as designed.Call complete

"Arrived on site and inspected dryer and found it will power on but motor will not turn, belt is in good shape, found thermal fuse has failed. Replaced thermal fuse from truck stock And it is now working properly. Airflow meter shows that vent to the exterior of the home is blocked, this is likely the reason that the fuse failed. Dryer should not be used until the vent to the exterior has been cleaned by a qualified service, job complete"

Arrived onsite and found oven disparity. On temp but found that unit had been calibrated up to 30f above zero. Tested and found unit should be set to zero for good function. Advised customer on oven design and function. All checks good.

"Arrived on site for door issues found defective door,replaced defective door."

"Arrived on site to test unit for FC drawer slides are hard to open. Found bearings were bad and assists were not engaging preventing door from sealing properly. Replaced slides, tested unit, unit works good. No leaks detected. Job complete."

Arrived onsite and found a pinched wire to the console. Causing stuck button. Repaired wiring harness. Unit is now operating as designed.

"Arrived on site to diagnose refrigerator not making ice, found that the ice maker was leaking, we replaced the ice maker, found the fill tube pushed too far back and readjusted the fill tube. Steamed out all of the ice behind the evap cover. Unit is operating as designed. Job complete"

Arrived on site to replace regulator. Replaced regulator test unit and unit test good no leaks present at this time.

"Arrived on site and customer has defrosted refrigerator properly, replaced evaporator cover with new one and recommended that customer allow 12 to 24 hours for refrigerator to get cold again, job complete"

"Arrived on site to diagnose range that is making noise. Customer showed me a video of a rattling noise. Noise sounds like its coming from blower fan, but its not all the time. I ran the convect fan for several minutes and didnt find a noise from it.Office to schedule return visit. ; ordrng 1 W11107275 (Blower Fan)"

"Arrived on site to inspect dryer not drying clothing and burn spots. Upon further inspection, the customer pointed out that the back left vent area was burned. I found it burnt and advised the customer that its normal. Customer provided a load of laundry that was damp and they had dried the load on timed dry for 50 mins. I found the vent tube at the back of the unit too long. Using my dryer vent test kit, I tested the airflow in the unit. After 3 tests, the unit failed each test. I tested with the vent tube off of the unit passed. I inspected the vent tube and found it clogged with lint. While checking the tube, I shortened the tube in order for the airflow to go directly to the tube going up to the ceiling. Also, I found that the tube going up to the roof/ceiling is badly clogged (photos) and will need to professionally cleaned. I provided the photos of the venting to the customer and recommended that they contact someone to come out to clean the vents. No lint observed in the unit during service, job completed."

Arrived on site to diagnose a refrigerator that is turning off and not dispensing ice. Replaced user interface under one year warranty and am ordering motor to correct dispensing issue.

"Arrived on site for a washing machine leaking. Upon further inspection I found a very slight drip at the valve, but a considerable amount of oil build up indicating a bad gear case. The customer stated it has not been able to run a high spin and when she went down there the liquid had an oily greasy feel. I found a faulty gear case and inlet valve.

"Arrived on site and inspected washer and found control lock is on, Removed Control lock and washer will now enter a diagnostic cycle, complete automatic test 12, and will enter a normal cycle as well.

Arrived on site to test unit for door not closing. Found unit has been fixed. Job complete.

"Arrived on site for not cooling,no water or ice. Tested dispenser found insulation in door has pulled causing water line to freeze,unit will need a new freezer door and control,found broken dispenser auger will need new ice bucket assembly. Found fan running weak and damper not opening will also need damper,fan and main control ; ordrng 1 WR78X12315 (Freezer door) and 1 WR60X10074 (Fan motor) and 1 WR17X23255 (Ice bucket) and 1 WR09X10050 (Damper) and 1 WR55X10942P (Main control) and 1 WR55X10357 (Control)"

"Arrived on site for customer complaint of unit not agitating, found dog agitator ears failed, ordering parts. ; ordrng 1 80040 (Agitator dog ears)"

"Arrived on site and replaced propane orifices not swapped on second visit, took one picture of all flames on and sent to CS

Arrived on site for not defrosting. Replaced main control

Arrived on site to test unit for no power. Test unit and unit getting 120v. Found bad control board. Replaced board test unit and unit test good job complete.

Arrived on site to replace control boards. Replaced board test unit and lights coming on job complete.

Arrived onsite for unit not making ice. Upon arrival found unit not cool enough to generate ice found condenser coils clogged up. Removed clogging with shop vac and spoke with customer on time needed for unit to properly cool again. Job Completed.

Arrived on job for complaints of not agitating and spinning. Found the actuator failed not shifting properly. Replaced actuator and test . No leaks detected at time of service

"Arrived onsite for dryer making squeaking noise. Upon arrival turned unit on and was working properly. Could not duplicate the issue. Customer is confident that the belt and wheels are going out.

Arrived on site to test unit for not heating. Test unit and found bad magnetron will order new mag office to reschedule. ; ordrng 1 W10818686 (Magnetron)

Arrived onsite for dishwasher not starting or operating. Upon inspection found unit was operating however the sanitized functioning did not complete. The LED light would flash. Called tech line for assistance. According to tech line either the unit was interrupted or did not reach adequate temperature to sanitize. Checked OWI thermistor sensor and did not get a good reading. Recommended to customer to run hot water at the tap to insure unit was receiving hot water but also will be ordering sensor and harness due to reading. Heater did energize. SR#7730851665. (Need parts research on OWI sensor harness. 6 pin connector- yellow). Office to reschedule ; ordrng 1 PARTSRESEARCH (PARTS RESEARCH ) and 1 W11047695 (HEATING ELEMENT ) and 1 W11410464 (OWI SENSOR )

Arrived on site to install previously diagnosed parts. I installed the RC evap thermistor. I gained access to the control again and all thermistors were reading at 2.35k ohms which is correct. I plugged the unit in an waited for a good frost pattern. The frost pattern was good. The unit is now working as designed.

"Arrived on site and inspected dishwasher and found light is blinking and it will not start a cycle. Set it into a diagnostic cycle did not see any saved error codes and it completed cycle properly, ran two more diagnostic cycles And they both completed properly. Started a normal cycle and it is progressing normally.

"Arrived on site and found hot water valve on wall is off, replaced valve assembly diagnosed by previous technician, after replacing washer will complete a calibration cycle then an automatic test cycle. No further repair is needed at this time, job complete."

Arrived on site to test unit for f6e0. Found error code in system will need to replace control and ui office to reschedule. ; ordrng 1 W10116103 (Ui)

"Arrived onsite for refrigerator making rattling noise. Upon inspection could not duplicate the issue. Compressor running at .8amps, fans are running, no frost buildup on evaporator cover, unit is cooling properly. Unit was running properly. Did notice that the discharge line was close to suction line and could cause rattling. Inserted pads to dampen potential noise. Job complete"

Arrived on job to replace previously diagnosed parts. After replacement test operation. All functions working properly.

Arrived on site for thin ice. Found small slab of ice formed no leaks at reservoir tank and good water flow diagnosed a defective water sensor replaced water sensor ; used 1 WPW10485962 (Water sensor) from stock

Arrived on job for complaints of damage parts. Found the lower spray arm damaged. Replaced spray arm and test washer. No leaks detected at time of service

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit cam and belt. Proceeded to test unit found unit now operating as designed. Job Completed.

"Arrived on site for a dispenser not dispensing water. Upon arrival the customer said the dispenser worked after service for a day or two, and then they heard a noise almost like something in the line and it stopped. They also stated that the dispenser has had a constant drip. I checked temps by the reservoir in the RC and found it at 30?F after being opened. I found the FC at 5?F. I gained access to the reservoir and found it frozen over again. I put the unit into diagnostics mode and found the damper running as designed. I then gained access to the thermistor and found it ohmd out at 6.5k which means it should be at 45?F, but it is at roughly 80?F. This indicates a bad thermistor. However, that should also mean it should be warming up and the issue they are having is temps to low. This indicates a bad control as well.

"Arrived on site for refrigerator right RC gasket torn and FC gasket falling off at bottom. Inspected unit and work area. Found right gasket torn and FC gasket checked okay. Attempted to flip FC gasket and found not staying in place. Found new gasket was a plastic mode to help keep gasket in place. Removed failed RC gasket and installed new, adjusted to gasket with heat gun. Installed new FC gasket and tested FC door operation and found staying in place. Customer stated that RC shelf and pantry door are broken. All else tested good, no water leaks detected.; ordrng 1 PLEASESEESTICKYNOTE (PLEASE READ STICKY NOTE)"