Service History 575 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Georgetown, TX 78633

Gerry C

Job Details: 04/25/2022

"Arrived to inspect washer not performing well and issue with completion. The unit only had a stuck key error and no other errors stored. I cleared the error and tested via mode 51. The unit passed and no errors noted. Inspection of the rotor and gear case area revealed the agitator input shaft had over 1/4 of endplay and the gear case will require replacement. The rotor showed signs of improper engagement and will require replacement as well. The slider is of the original design and was intact, with no wear visible on the engagement teeth. No leaks observed during service. Office to contact the CX for return service and I advised the CX they may attempt to use the unit, but to stop if it will not complete cycles. ; ordrng 1 W11393685 (Gear case) and 1 W10754161 (Rotor)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS1

Near Waco, TX 76712

Jonathan M

Job Details: 04/25/2022

Arrived on site for an ice machine thats not making ice. Inspected unit and work area. Ran the unit through diagnostics and found that the recirculating pump was not accurately measuring the fill level and thought that the reservoir was full with water when it had no water in it. Replaced the recirculation pump and tested the unit. The unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Bastrop, TX 78602

Joe Z

Job Details: 04/25/2022

Arrived onsite to install previously diagnosed parts. Replaced tub. Test unit. Unit operates as designed. No leaks present at this time. Job complete

We serviced a

GE DISHWASHER

Model GSD2200G02BB

Near Bastrop, TX 78602

Joe Z

Job Details: 04/25/2022

Arrived onsite for KEPT OVERFLOWING AND REALIZED IT WAS NOT DRAINING. WAS ABLE TO JUST DRAIN BUT NOW WONT EVEN DO THAT. Upon arrival found bottom of dishwasher completely filled with water. Drained water with shop vac. Found unit will only fill and wash but not drain. Talked to SW for assistance. After checking voltage to solenoid and getting 120. And solenoid ohm at 40. Recommended replacement of timer. Replaced timer and unit now operates correctly.. during testing noticed the unit kept on getting suds. Found rinse aid dispenser is leaking. Need to order dispenser . Office to reschedule ; ordrng 1 WD35X10346 (Rinse aid assembly)

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Bastrop, TX 78602

Joe Z

Job Details: 04/25/2022

Arrived onsite for melted wiring on power cord . Upon arrival inspected unit and found terminal block was broken and red wire was grounding to panel. Replaced power cord and harness. Test unit by heating oven to 350. Unit operates as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model MHW8100DC0

Near Buda, TX 78610

Brandon

Job Details: 04/25/2022

"Arrived on site to inspect unit for error code F3E1, found gunk inside pressure chamber. I cleaned pressure chamber, ran diagnostic test, unit tested good. Instructed customer to clean, and watch soap usage for suds. This is in the callback period, no charge to customer."

We serviced a

WHIRLPOOL WASHER

Model WTW4910XQ1

Near Austin, TX 78748

Brandon

Job Details: 04/25/2022

"Arrived on site to inspect unit for not spinning the clothes out all the way and knocking noises. Found the suspension had failed, I tested water valves, drain pump, agitation, and spin, unit tested good. I replaced suspension, unit tested good no leaks

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78737

Brandon

Job Details: 04/25/2022

"Arrived on site to inspect unit for upper rack falling off, found broken adjusters."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Georgetown, TX 78633

Gerry C

Job Details: 04/25/2022

"Arrived to inspect drying issues. I found the thermostat had excessive buildup on it and I cleaned the debris from it. After removing the debris, the unit operated and cycled as designed. I verified that during the timed dry setting, the timer counted down correctly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Hutto, TX 78634

Vincent

Job Details: 04/25/2022

"Arrived on site to install previously diagnosed parts, installed main control, power supply, LED board. Inspected unit and will need to order deli door that has the UI in it as water from ice bin ran down cause the harness and deli UI to fail. No water leaks detected during service. Office to order parts and reschedule for return visit.; ordrng 1 W10815668 (Deli left door)"

We serviced a

WHIRLPOOL COOKTOP

Model SCS3017RB05

Near Round Rock, TX 78665

Vincent

Job Details: 04/25/2022

"Arrived on site for range not working properly, inspected unit and work area. Tested unit and found burner heads badly worn and igniters not lighting. Replaced igniter harness and all burner heads. Unit is now operating as designed. No gas leaks detected during service. Job completed."

We serviced a

GE DISHWASHER

Model GDT635HSM0SS

Near Austin, TX 78738

Brandon

Job Details: 04/25/2022

"Arrived on site to inspect unit for leaks, found clog in drain hose at disposal causing poor drain and tub over filing and leaking, also found vent cover loose causing leaking out of the door. I removed and cleaned drain hose at disposal, i tightened vent cap, and tested unit in diagnostic mode, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS2

Near Austin, TX 78725

Tyler L

Job Details: 04/25/2022

"Arrived on site for install of previously diagnosed part. Installed new dispenser. Filled dispenser with rinse aide and made sure it wasnt leaking. Ran test cycle and all normal operations. No water leaks detected, job complete."

We serviced a

WHIRLPOOL RANGE

Model WOS51EC0HS02

Near Austin, TX 78738

Brandon

Job Details: 04/25/2022

"Arrived on site to inspect unit for heating issues, found broil element wire had come disconnected from element, I reattached wire, unit tested good."

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Austin, TX 78738

Brandon

Job Details: 04/25/2022

"Arrived on site to inspect unit for flames being orange, found lp conversion was not done properly, I replaced some of the orifices and reversed the plunger on the regulator, unit tested good."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Bee Cave, TX 78738

Brandon

Job Details: 04/25/2022

"Arrived on site to inspect unit for shutting down on occasion, found unit is shutting down due to drain pump working to hard and unit should be set up on gravity drain as KB instructed on initial visit. Also found short in bin thermistor, I replaced bin thermistor, unit tested good. Arrived on site and inspected ice machine and found production is good, found install location has a gravity drain but installers connected drain pump and have entire drain hose length behind ice machine. Showed homeowner how icemaker would work better without drain pump. This would require a hole cut in the cabinet immediately to the right of the icemaker to direct drain hose into gravity floor drain, access hole should be a 9 to 12 in. Square Toward the rear of the cabinet with the bottom of the square 6 to 9 inches off the floor. Drawers would be removed to access this area. to install drain hose properly into PVC floor drain. Builder will need to be contacted to make this adjustment"

We serviced a

JENN-AIR COOKTOP

Model JGC3530GS00

Near Austin, TX 78734

Brandon

Job Details: 04/25/2022

"Arrived on site to replace failed orifice holder and center burner head, after replacing I bubble tested gas connections, unit tested good

We serviced a

GE RANGE

Model PGS908SEM1SS

Near Austin, TX 78737

Andrey

Job Details: 04/25/2022

"Arrived on site to test unit for no heat in oven, tested unit found bake igniter receiving voltage but not lighting, replaced I bake igniter, tested unit, unit now heating and running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS00

Near Austin, TX 78737

Andrey

Job Details: 04/25/2022

"Arrived on site to test unit for in cleaning program, tested unit found customer attempted to put unit into clean cycle but it did not, customer was not aware of breaker for unit was outside, cycled power unit powered on, put unit into diagnostics, no errors present, all components activating and functioning correctly, unit is heating, advised customer not to use clean cycle due to potential damage can happen to fuses, unit is running as designed, advised customer to monitor and if it happens again to call us

We serviced a

ELECTROLUX WASHER

Model EWFLW65HTS0

Near Austin, TX 78739

Andrey

Job Details: 04/25/2022

"Arrived on site to test unit scrapping sound, tested unit found tub nut still in place but basket has broken off spider and is rattling inside, need inner and outer tub, basket, tub pulley, front and back shocks, Repair would require 2 technicians and 2 hours each. Due to major bearing failure there could be other parts that end up being needed. A good repair cannot be done on this machine; ordrng 1 134643000 (Front tub) and 1 7137011700 (Drum) and 1 134642100 (Rear tub) and 1 5304506264 (Pulley) and 1 5304491701 (Front shocks) and 1 5304491700 (Rear shocks)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, TX 78744

Luis

Job Details: 04/25/2022

"Arrived on site for no cool. Found evaporator incased in ice. Ran diagnostics heater powered on,called tec support replaced main control,unit not running through a normal operating defrost cycle."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Austin, TX 78744

Luis

Job Details: 04/25/2022

1219 gate codeUnit will need fan blade and motor. ; ordrng 1 W11204896 (Fan blade) and 1 WPW10570380 (Baffel)

We serviced a

JENN-AIR VENTHOOD

Model JXW9048WP2

Near Leander, TX 78645

David S

Job Details: 04/25/2022

"Arrived on site for fan not working on low. I inspected the unit and work area. I found one motor turning on only, throughout the fan speed range. I am ordering the 1200 FCM motor and a 2nd tech to install. The office will reschedule when we have eta and approval. ; ordrng 1 W11123949 (1200 FCM motor) and 1 Autho (Autho)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Leander, TX 78645

David S

Job Details: 04/25/2022

"Arrived on site for water dispensing slow. The customer also pointed on the condensation building up, on the freezer door and divider between the fridge and freezer. I ran my hand along the divider and could feel cold spots. I ran the unit with the condenser fan unplugged. After 5minuets I could feel a significant temperature difference along the divider, indicating the internal seal system line has moved out of position causing condensation to build up and drip on the floor. I call techline and spoke with Ed. I advised him of my findings. He advised the yodel loop has shifted in the cabinet and is not repairable. I received sr#7733514252. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Jonestown, TX 78645

David S

Job Details: 04/25/2022

"Arrived on site for fridge not cooling right. Customer stated the milk is spoiling early. I preformed a temp test and found the fridge at 39 degrees, the freezer at 2 degrees. I went into diagnostics and found the Max fridge temp at 66, freezer 77, average fridge at 35, freezer 0, minimum fridge 29 freezer -20. Fridge evaporator thermistor is at 91 both freezer thermistors at -18. I called techline and spoke to Butch, SR# 7733513147, he advised following a service pointer W11450890 and ordering the control kit, which comes with the hv control and dispenser UI. I am ordering the control kit. The office will reschedule when we have an eta on the part.; ordrng 1 W11533213 (Control kit)"

We serviced a

JENN-AIR RANGE

Model JGCP536HM00

Near Leander, TX 78645

David S

Job Details: 04/25/2022

Arrived on site for bak right burn not adjusting. I inspected the unit and work area. I found the back right burner igniting but only on the lower portion. I removed the cap and found the orfice restricted. I cleared the restriction and tested it. The unit is working as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 04/25/2022

Arrived on site to diagnose a refrigerator that is resetting constantly. Found fc evap fan motor failed causing reset. Fan will need to be replaced to complete repairs. Return date set for 5/2.Part

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5SHAXVY01

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 04/25/2022

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found motor shaft rounded out and replaced shaft. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 04/25/2022

Arrived on site to diagnose a dishwasher that is not turning on. Found wiring burned in junction box and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW03

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 04/25/2022

Arrived on site to replace watervalve for washer. Replaced valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED6200SW0

Near Austin, TX 78724

Tyler L

Job Details: 04/25/2022

"Arrived on site for complaints of no power no operation. Found error code for control. Installed new control and found that the new part was not sending power to the motor. Will need new control, motor, and console UI to complete. Office to reschedule.; ordrng 1 Wpw10111617 (Control) and 1 WPW10463866 (Motor) and 1 8563976 (UI)"

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UC6FS1

Near Round Rock, TX 78665

Vincent

Job Details: 04/25/2022

"Arrived on site for vent hood, inspected unit and blower is badly warped, will need new blower.

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Round Rock, TX 78664

Vincent

Job Details: 04/25/2022

"Arrived on site for dryer not working, inspected unit and work area. Tested unit and found unit tipping the breaker. There is a short on the harness somewhere, and will have to be replaced along with the burner and timer. Office to order parts and reschedule CX for return visit. ; ordrng 1 W10823508 (Burner) and 1 WPW10476828 (Control) and 1 W10865752 (Harness) and 1 WP338906 (Sensor)"

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV1645TH

Near Austin, TX 78724

Tyler L

Job Details: 04/25/2022

Arrived on site for complaints of unit tripping breaker. Found when calling for heat the unit will shut off and trip the breaker. Found bad monitor switch. Installed new part and tested. Unit now functioning properly. Used cup of water to test heating functions. No issues at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Austin, TX 78724

Tyler L

Job Details: 04/25/2022

Arrived on site for complaints of unsteady spin. Found oil in the Gearcase. Inspected suspension and found it good. Ran unit in factory diagnostics and the unit passed. Will need new Gearcase and splutch assembly to complete repair.; ordrng 1 W10752283 (Impeller) and 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W10752187 (Screw)

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Austin, TX 78724

Tyler L

Job Details: 04/25/2022

"Arrived on site for on site for complaints of oven not heating. Found failed DSI board not sending power. Installed new part and tested. Unit ignited, but the would not reignite after that. Found unit not calling for spark again, could not hear valve energized. Will need new main harness, bake/broil harness, and valve. Also coming back with prescreened parts. Office to reschedule.; ordrng 1 W11507573 (Main harness) and 1 W11524034 (Bake, broil, harness) and 1 W11162730 (Module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Leander, TX 78641

Lou

Job Details: 04/25/2022

"Arrived on site to inspect refrigerator ice bin stuck in the left RC door. Upon further inspection, the customer demonstrated that the ice bin will release now, but it does not dispense ice. I removed the ice bin and inspected the ice inside and found it clumped together and wedged to where the auger cant move. Also found the auger teeth stripped and the dispenser motor shaft head stripped as well. I tested the ice dispenser door and found it not sealing properly and the ice bin door not sealing properly; both allowing warm air to go inside and cause the ice to sweat and re-freeze and clump together. Also found the right RC door gasket badly torn. I am ordering and will need authorization for the following parts...the right RC door gasket, ice bin door, ice bin, dispenser shaft, ice door, and plate and CNOTE-LSO PER CUSTOMER REQUEST and CNOTE-AUTHORIZATION. No water leaks observed during service. ; ordrng 1 W10917313 (Rt RC door gasket) and 1 W11228132 (Shaft) and 1 W10702031 (Ice bin door) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Leander, TX 78641

Lou

Job Details: 04/25/2022

"Arrived on site to inspect washer error codes. Upon further inspection l the customer advised that the unit didnt spin out the clothing and showed error code F9E1. I placed the unit in diagnostics showing error codes F9E1 & F8E1. Cleared the codes and continued with testing. The unit operated as designed until it got to the spin cycle and it failed to spin. I inspected the drain filter and it was clear. When the unit drained, the water coming out of the unit was a strong flow from the hose. I removed the air trap and found it closed off with debris. I removed the debris from the trap and drum and reinstalled it and retested and unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 04/25/2022

Arrived on site for refrigerator crisper slides broken and when dispensing crushed ice goes everywhere. Inspected unit and work area. Tested ice operation to verify failure. Tested ice door operation. Found dispenser working as designed. Spoke with customer on crushed ice operation. Found both left and right slides broken. Contacted claims department to verify coverage and found covered per MS. Found wrong part on hand. Schedule return for Monday the 2nd. ; ordrng 1 W11315531 (Deli drawer slides.) and 1 W10549602 (Deli drawer slides)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 04/25/2022

Arrived on site for refrigerator not producing ice. Inspected unit and work area. Performed diagnostics and attempted to advance ice maker. Found no response from ice maker. Measured incoming voltage and found failed ice maker. Found fill tube cleaner. Found no ETA available on ice maker. Office to schedule return when ETA is available.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Kyle, TX 78640

Andrew

Job Details: 04/25/2022

"Arrived on site to test unit for not cooling. Found start device and run cap just hanging and not attached to compressor. Secured start device and run cap, tested unit, unit now working as designed. Not connected to water. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Kyle, TX 78640

Andrew

Job Details: 04/25/2022

"Arrived on site to test unit for not cooling and noise. Customer stated they unplugged unit for a couple days and just plugged back in. Found water pools on bottom of FC. Found noise on rear was tag flapping from confessor air circulating. Also found condenser was clogged with pet hair. Tested unit and found bi-metal was faulty. Also found control sending only 40vac to heater causing frost build up. Replaced control and harness w/ bi-metal and cleared condenser. Tested unit, unit now working as designed. No leaks detected. Advised to place glass of water in FC and when frozen o use unit. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Leander, TX 78641

Lou

Job Details: 04/25/2022

"Arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics showing error code F4E3-motor not working. I cleared the code and continued with testing. Once the water dispensed into the tub, the motor failed to come on. I advanced through testing and the dispenser, and drain pump operated as designed. I found the element with burn out marks around it and not heating to full potential. I am ordering the sump/motor assembly and element and office to schedule return service. No water leaks observed during service.; ordrng 1 W11085683 (Sump/motor assembly) and 1 W10518394 (Element)"

We serviced a

ELECTROLUX REFRIGERATOR

Model EW26SS65GS0

Near Kyle, TX 78640

Andrew

Job Details: 04/25/2022

"Arrived on site to test unit for no ice production and no water from dispenser. Found valve not opening. Replaced valve, tested unit, unit now working as designed. Noticed fill tube was not set properly into ice maker fill cup causing water to spill behind evap cover. Set fill tube properly, tested unit,unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Kyle, TX 78640

Andrew

Job Details: 04/25/2022

"Arrived on site to test unit for not cooling properly. Found damper struggling to open in diagnostics. RC thermistor out of range. Recommend replacing control and damper. Compressor running good and pulling 1amp. Condenser motor engaging properly. Evap motor running properly. Evap not frosted over and heater engaging. Needing damper, office to reschedule. ; ordrng 1 WPW10594330 (Damper)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB1

Near San Marcos, TX 78666

Andrew

Job Details: 04/25/2022

"Arrived on site to test unit for stopping randomly. Found voltage to unit was fluctuating. Pulled unit out and found outlet receptacle was really loose prevent plug from staying secure causing loss of voltage. Was able to get voltage long enough to run diagnostics and found no voltage to wash motor. Replaced control and tested unit, unit is now working as designed but voltage issue remains. Advised electrician needs to replace receptacle/outlet. No leaks detected. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Austin, TX 78721

Tyler L

Job Details: 04/25/2022

"Arrived on site for complaints of gas smell. Customer states that gas smell is present went oven is in use. Inspected oven burner and cooktop burners. Adjusted flames to get rid of yellow tips. Inspected for gas leaks and found none. Customer is smelling burnt gas from the flue. Advised customer to run vent while cooking every time. Ran cycle to 500 and monitored. After reaching temperature, turned heat off then on again, and it ignited again. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Hutto, TX 78634

Wesley

Job Details: 04/25/2022

Arrived onsite and found the console popped loose. Repaired without parts. Unit is now operating as designed. All checks good. Advised customer on repair. ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Lorena, TX 76655

Jonathan M

Job Details: 04/25/2022

Arrived on site for arrange with a dented panel. Inspected unit and work area. Confirmed the customers complaint and found a dent on the top panel that holds the control and infinite switches. Replaced upper panel and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Temple, TX 76504

Jonathan M

Job Details: 04/25/2022

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the blower wheel and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYB01

Near San Marcos, TX 78666

Andrew

Job Details: 04/25/2022

Arrived on site to replace feeler arm and kickplate. Verified parts were needed. Icemaker responding properly to diagnostics. Valve filled ice maker properly. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Hutto, TX 78634

Wesley

Job Details: 04/25/2022

Arrived onsite and found unit operating with failed burner ignition. Only small pilot light igniting but not wrapping around as designed. Ordering burner head to repair ; ordrng 1 W11435660 (Burner head)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1163XVB0

Near Temple, TX 76502

Jonathan M

Job Details: 04/25/2022

Arrived on site for a microwave that is not heating. Inspected unit and work area. Confirm the customers complaint and checked all the door switches. Found all the door switches making and breaking. Checked the magnetron and found it open. Replaced the magnetron and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Wimberley, TX 78676

Andrey

Job Details: 04/25/2022

"Arrived on site to test unit for no power, unit receiving proper voltage, in outlet and block, terminal fuse is good, all cutoffs are good, timer is good and door switch, will need power button and harness on return visit office to reschedule, preferably Monday for a customer request; ordrng 1 WPW10117655 (Start switch) and 1 W11175558 (Wiring harness)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near San Marcos, TX 78666

Andrew

Job Details: 04/25/2022

Arrived on site to test unit for all burners sparking when igniting. Unit is in a new vacant home. Tested unit found unit is operating as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL FREEZER

Model WRF535SWHZ00

Near Austin, TX 78704

Luis

Job Details: 04/25/2022

"Arrived on site. Found broken fill cup on icemaker causing water to leak into icemaker and freezer floor,cleared ice from freezer replaced defective icemaker,ran new icemaker through a cycle water filled icemaker with no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Austin, TX 78756

Luis

Job Details: 04/25/2022

"Arrived on site for no cool. Ran diagnostics diagnosed control not running through a normal defrost cycle,replaced control."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78758

Luis

Job Details: 04/25/2022

Arrived on site. Replaced damaged doors checked door seals good.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Austin, TX 78759

Luis

Job Details: 04/25/2022

"Arrived on site. Found ui unresponsive and all lights off,checked bulbs good checked switches good diagnosed a defective hv control. Ordering series 13 control will also order other series incase need ; ordrng 1 W10890094 (Control) and 1 WPW10310240 (Hv control ser. 13)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Copperas Cove, TX 76522

Tyler

Job Details: 04/25/2022

Arrived on site for dishwasher not filling. Upon arrival confirmed complaint and found f9e1 long/no drain error. After further testing found drain motor resistance ranged between open and 3ohms. After replacing drain motor I reassembled and tested unit. Found unit could fill and drain as designed. Found however that main wash motor was failing even with a stable 120v applied o motor. Will need office to reschedule once availability of parts is known.; ordrng 1 W11416362 (Sump asm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Killeen, TX 76542

Tyler

Job Details: 04/25/2022

Arrived on site for refrigerator not dispensing ice/water. Upon arrival confirmed complaint. Found upon further inspection unit could dispense water but had hard time dispensing ice (bucket was full of ice) due to a broken ice bucket not locking in place correctly. Was able to reschedule customer for 4/27/22(Wednesday) to complete repairs with new bucket. ; ordrng 1 W11185686 (Ice bucket)

We serviced a

FRIGIDAIRE DRYER

Model FASE7074LW0

Near Canyon Lake, TX 78133

Andrey

Job Details: 04/25/2022

"Arrived on site to test unit for no heat, tested unit found E64 error stating that something wrong heater, tested heater found shorted element and shorted hi limit, replaced element and tstat and thermal limiter as precautionary, tested unit, unit now running good with good ventilation, job complete"

We serviced a

GE REFRIGERATOR

Model GSS25XSNABS

Near Harker Heights, TX 76548

Tyler

Job Details: 04/25/2022

Arrived on site to install previously diagnosed and defrost heater and defrost thermostat. Upon arrival installed required parts than reassembled and tested unit and inform customer to give unit 24 hours to stabilize temps.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW2

Near Jarrell, TX 76537

David Z

Job Details: 04/25/2022

Arrived on site to diagnose washer that is not starting cycles or filling with water. Tested unit and got buzzing at valves and no fill. Disconnected hoses and tested wall valves. Found no water at wall valves. Customer needs a plumber / builder to get water to washer. Call complete.

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 04/25/2022

Arrived on site for Refrigerator RC and FC lights not working. Inspected unit and work area. Found FC and right top RC lights not working. Bypassed FC module and found failed FC module failed. Found SP S191AQ that will cover part and labor. Removed failed FC module and installed new. Found lights working as designed. No water leaks detected during service.

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Georgetown, TX 78626

David Z

Job Details: 04/25/2022

"Arrived on site to diagnose washer that is not filling with hot water. Tested unit and found no hot water entering unit due to failed valve. Cold was good. No buildup found on screens. Replaced valve and verified all is working as designed.

We serviced a

KENMORE FREEZER

Model 253.2244242

Near Granger, TX 76530

David Z

Job Details: 04/25/2022

"Arrived on site to diagnose upright freezer that stopped cooling and cut off on customer. On arrival unit had been turned on this morning and it is freezing and cooling perfectly, but LED light is flickering. Talked with SW who confirmed Thermostat / Defrost timer are about all that can cause the unit to shut off or stick; ordrng 1 5304513033 (Thermostat) and 1 5304511137 (Light) and 1 5304518034 (Defrost Timer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, TX 78633

Gerry C

Job Details: 04/25/2022

"Arrived to inspect power issue. I verified correct voltages at he power supply and associated control boards and contacted the mfg tech line for guidance on the intermittent power issue. Mfg tech Rich. Tech advised disconnecting the pantry UI for the duration that causes the issue (3+ months.) SR# 7733508720. I unplugged the pantry control as directed by the tech. CX will monitor and see if issue is resolved, otherwise the only course of action is to systematically replace controls until the issue is resolved and it may require all. No leaks observed during service."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PF5A

Near Georgetown, TX 78633

Gerry C

Job Details: 04/25/2022

"Arrived to inspect SY EF code. I tested for voltage at J4, 8-9 and measured 12.33 VDC. The speed sense trigger showed 1.26 VDC and there was not a measurable pulse (HZ.) There was no apparent fan motor movement and I inspected. I verified the old fan would not start consistently and required replacement.

We serviced a

WHIRLPOOL OVEN

Model WFE505W0JS3

Near Marble Falls, TX 78654

Cliff

Job Details: 04/25/2022

"Arrived on site to diagnose a range with damaged gasket and glass seal. Caulking on glass top and door seal both failing, and both will need to be replaced to complete repairs. Return date set for 5/2.; ordrng 1 W11175876 (Glass) and 1 WPW10129032 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 04/25/2022

"Arrived on site for refrigerator ice maker making to much ice and loud. Inspected unit and work area. Found ice buildup around fill funnel. Advanced ice maker cycle and found heater to working and ice popping out. Found ice maker bell arm working as designed. Informed customer on noise and would need to replace ice maker assembly to correct.

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 04/25/2022

Arrived on site to install previous diagnosed part. Removed door and found new door is black stainless. Removed inner door panel and installed new. Will need to return with stainless steel outer door. Office to schedule return when ETA is available. ; ordrng 1 W11354870/stainlesssteel (Stainless steel outer door) and 1 WPW10709147 (Outer door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, TX 78628

Jonathan S

Job Details: 04/25/2022

"Arrived on site for dishwasher not dispensing rinse aid. Inspected unit and work area. Performed diagnostics mode and found no error codes. Monitored test cycle operation. Inspected underneath unit and no signs of leaks or abnormal wear and tear. Found suds buildup in unit. Found rinse aid dispenser as designed. Spoke with customer on suds buildup. All tested good, no water leaks detected during service."

We serviced a

ELECTROLUX WASHER

Model EFLS617STT0

Near Georgetown, TX 78628

Jonathan S

Job Details: 04/25/2022

"Arrived on site for washer leaking at door bellow. Inspected unit and work. Tested unit in rinse and spin. Found suds buildup ( see SD-QUICKPIC). Found door bellow torn and drain hose in bellow clogged. Will need to replace door bellow to repair. Removed failed door bellow and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service. Spoke with customer on on soap usage with home water softener.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS00

Near Austin, TX 78717

Kimo

Job Details: 04/25/2022

Arrived onsite for wall oven not reaching set temp. Upon inspection I found that the oven temp sensor was not connected properly. I corrected this and test3d unit and found that the temps were still off. I the performed a temp calibration. Ant tested unit and found that the temps are closer to set temp. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78717

Kimo

Job Details: 04/25/2022

Arrived onsite for dishwasher with broken parts. Upon inspection I found that the upper rack adjusters broken along with dispenser I am ordering both. ordrng 1 W10861000 (Dispenser) and 1 W10712395 (Adjusters)

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Leander, TX 78641

Kimo

Job Details: 04/25/2022

We Arrived onsite to install previously diagnosed pats. Upon arrival we gained access to the cap. And replace it and tested unit and found unit operating as designed. No leaks found at this time.. job complete.

We serviced a

WHIRLPOOL OVEN

Model KOST100ESS02

Near Leander, TX 78641

Kimo

Job Details: 04/25/2022

Arrived onsite for oven not controlling temp properly. Upon inspection I found that the main harness and control was burnt. I advised customer not to use oven anymore and ordered new harness and will return with control.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Leander, TX 78641

Lou

Job Details: 04/25/2022

"Arrived on site to inspect wall oven display issues. Upon further inspection, the customer advised that when they use the unit, the control panel display will go from screen to screen; time/date jumps and sometimes shuts off on its own. I placed the unit in diagnostics and checked error codes and found F6E4. Also found the unit not connected to wifi. I removed and replaced the main control (F6E4 error) and assisted the customer in connecting to WiFi. Tested unit and it is operating as designed. Job completed."

We serviced a

IKEA REFRIGERATOR

Model IX6HHEXDSM01

Near Round Rock, TX 78664

Vincent

Job Details: 04/25/2022

"Arrived on site for refrigerator not cooling, inspected unit and work area. Tested temperatures and FC 43? & RC 45?. Tested all components,mid not see a frost pattern on evap at all. Will need a sealed system repair. Office to order parts and reschedule for return. ; ordrng 1 WPW10507886 (Compressor) and 1 WPW10346415 (Condenser) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Dye drier)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Round Rock, TX 78681

Vincent

Job Details: 04/25/2022

"Arrived on site for dishwasher, inspected unit and work area. Dishwasher upper rails needed to be replaced. Replaced old parts with new ones. Tested unit is now operating as designed. No water leaks detected during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Round Rock, TX 78681

Vincent

Job Details: 04/25/2022

"Arrived on site to inspect previously diagnosed parts. Installed main control, temp control and new ice bin bucket. Tested unit and is now operating as designed. No water leaks detected during service

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Round Rock, TX 78664

Vincent

Job Details: 04/25/2022

"Arrived on site for range, inspected unit and work area. Tested unit and rear right element was not working tested element with multimeter and tested bad. Installed new one and tested, unit is now working as designed. Job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HB5

Near Hutto, TX 78634

Wesley

Job Details: 04/25/2022

"Arrived onsite for damaged door. Door is out of 30 day cosmetic. Damage on door is cracking along the bottom that appears to be from exteme heat off of the cooktop from extensive cooking. Advised customer that the door would not be covered for this issue under the regular warranty, but an appeal could be made to whirlpool for special consideration."

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Leander, TX 78645

David S

Job Details: 04/25/2022

Arrived on site for microwave not heating. I inspected the unit and work Area. I tested the microwave and found it not heating. I pushed on the right corner and its started to heat. I gained access to the interlock and adjusted the place to. The switch is now engaging every time it closes. I retested the unit and it is work as designed. Job complete.

We serviced a

GE REFRIGERATOR

Model ZISS480NXBSS

Near Lago Vista, TX 78645

David S

Job Details: 04/25/2022

"Arrived on site for possible sealed system repair. I found the unit powered off at the breaker. I powered the unit on and placed a thermal couple in the freezer. I found the temperature not moving after 15 minuets. I gained access to the compressor and found it not coming on. I checked voltage and found 120 vac and 11 dc in the proper locations. I spoke with SW, I tested Hertz at the output of the inverter and found proper frequency. I spoke to the customer about the compressor failing and not coming on I installed a new compressor, uv dryer, and access valve. I vacuumed the system and found it holding. I out 145 psi of nitrogen into the sealed system and waited 15 minuets. I found pressures holding. I put a measured charge into the system, and found operating low side at 2 psi. The freezer has started to cool.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Lago Vista, TX 78645

David S

Job Details: 04/25/2022

"Arrived on site to install previous diagnose parts. I replaced the upper freezer draw, and the mullion pivot block. I tested the unit and found it working properly. Job complete."

We serviced a

KENMORE REFRIGERATOR

Model 253.7044341

Near Lago Vista, TX 78645

David S

Job Details: 04/25/2022

Arrived on site to possibly install previous diagnose parts. I inspected the door gasket and found it in good condition. I inspected the air handler gaskets and found it already had the updated version and was sealing proper. I found the fill tube not sealing against the ice box. I replaced the fill tube and sealed it to the ice box to prevent anymore air leaks.

We serviced a

GE DISHWASHER

Model CDT706P2M5S1

Near Austin, TX 78703

Scott

Job Details: 04/25/2022

"Arrived on site for dishwasher making grinding noises. Checked in filter , ran diagnostics 2 times and normal. Wash for about 10 min . Couldnt duplicate grinding noise . Did recommend running a cleaner thru unit . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Austin, TX 78753

Matthew

Job Details: 04/25/2022

Arrived onsite to replace previously diagnosed parts. Replaced pan. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM704KPS0

Near Austin, TX 78703

Scott

Job Details: 04/25/2022

"Arrived on site for dishwasher still not draining and finishing cycle . Ran diagnostics and washer would jump out and shut off before finishing . Call tech line Sr 7733514733 ! Ran test and found sensor has shorted out . Ordering sensor ; ordrng 1 W11410464 (Sensor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78701

Scott

Job Details: 04/25/2022

Arrived on site for dishwasher controls beeping . Ran diagnostics got float error code . Found standing water in float tray . Removed water . Reran diagnostics. Found sump leaking into drip tray . Ordering sump . Call to set return ; ordrng 1 W11345228 (Sump)

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWS3

Near Austin, TX 78704

Scott

Job Details: 04/25/2022

"Arrived on site ,replaced both upper track rails . No other issues found . No water leaks detected at time of service. Job complete ."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austin, TX 78704

Scott

Job Details: 04/25/2022

"Arrived on site for dead washer and locked . Found power to control , control failed . Found cause to failure due to failed drain pump. Had to force latch to get lid open . Ordering Control ,ui, latch , drain pump , cap . No water leaks detected at time of service. Call to set return ; ordrng 1 W11266006 (Control) and 1 W11033573 (Cap) and 1 W11032875 (Latch) and 1 W11130429 (Ui) and 1 W11263349 (Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Austin, TX 78704

Scott

Job Details: 04/25/2022

"Arrived on site for no ice . IM is harvesting but not filling ,found water heater not getting voltage . No frost on evaps . Ordering main control. ; ordrng 1 W10706850 (Heater) and 1 W10843055 (Control) and 1 W10830278 (Power control)"

We serviced a

WHIRLPOOL DRYER

Model WED72HEDW1

Near Austin, TX 78756

Scott

Job Details: 04/25/2022

"Arrived on site ,replaced dryer door . Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Austin, TX 78753

Matthew

Job Details: 04/25/2022

Arrived onsite for microwave hood light not functioning properly. Upon arrival tested unit. Found socket assembly not functioning correctly. Replaced socket and tested. Unit is now receiving proper voltage to light. Also found light bulb burned out. Customer will replace light bulb.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, TX 78754

Matthew

Job Details: 04/25/2022

Arrived onsite for dishwasher heating not functioning . Upon arrival found element visibly failed. Replaced element and tested. Unit is functioning properly. Job complete

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Austin, TX 78753

Matthew

Job Details: 04/25/2022

"Arrived onsite for dryer not heating. Upon arrival tested unit. Found tumbling but not heating. Tested thermostat and fuse, passed. Checked heater and failed. Removed heater for inspection and found broken in several places replace elements. Tested unit and unit is heating properly. Notified customer on potential back flow issues. Major lent buildup. Removed lent by hand. Notified customer to have external ventilation inspected. Job complete"

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Pflugerville, TX 78660

Matthew

Job Details: 04/25/2022

Arrived onsite for dryer having condensation around area when in use. Upon arrival ran test. Unit is heating. Connected ventilation tester and found unit has good air flow when not connected to external vent hose and poor air flow when connected to vent hose. The condensation is accumulating due to poor air flow. Unit is a new home so doubt the vents are clogged however recommended customer have builder check roof installation for proper air flow. Job complete