Near Georgetown, TX 78628
Arthur B.
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of French door refrigerator lights not coming on. No further work performed.
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/24/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for unit display slowly dimming out and having lines, removed console and replaced and tested good"
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/24/2019
DRYER WHIRLPOOL WED9400SU0 "Arrived on site for unit wheel braking off nut. Removed panel and had to break off old wheel. Replaced wheel, and tested good.
Near Belton, TX 76513
Al
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived to install previously ordered parts.Opened the evaporator cover and styrofoam portion was cracked and damaged to the point I did not install.Office to reschedule with customer when part comes in.Needs more work ; ordrng 1 W11167902 (COVER EVAPORATOR )
Near New Braunfels, TX 78130
Kevin
Job Details: 09/24/2019
OVEN WHIRLPOOL WCE55US0HS00 "Arrived on site and found cooktop is chipped on the left rear corner, replaced cooktop surface and confirmed it is now operating properly."
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for unit not going in to defrost. Found correct thermistor Reading at harness from control, replaced control, cleared all ice from evaporator and replaced harness for safe measures. No leaks on site"
Near Hutto, TX 78634
Thomas L.
Job Details: 09/24/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived on site to repair unit that is tripping the house break. Tested unit to find max amperage draw was 7.6 at start up of spin then it decrease to 4.7 at max speed spin. Recalibrated control. All water connections are dry.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/24/2019
DRYER AMANA NED4655EW1 (JM) Arrived on site for dryer that had a timer not operating correctly. Inspected unit and work area. Customer explained that the timer was not moving at all when drying and the dryer would continue to run. Tested timer and found failed part. Replaced failed timer with new timer. Tested unit and operations tested good.
Near Austin, TX 78739
Luis
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for water leaking. Found fresh food evaporator drain frozen over,due to ongoing issue called tech support per tech support slow restricted drain in liner
Near Cedar Park, TX 78613
Cliff
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site to diagnose a refrigerator with LEDs not operating. Found freezer LEDs shorted out. Replaced LEDs and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Arthur B.
Job Details: 09/24/2019
TRASH COMPACTOR KITCHENAID KTTS505EPA "Arrived onsite for customer complaint of trash compactor not fully disengaging. When arrived, builder advised unit is functioning properly. Tested unit. Unit works as designed."
Near Leander, TX 78641
Cliff
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL ED5LTAXVL01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found compressor struggling.
Near Georgetown, TX 78633
Arthur B.
Job Details: 09/24/2019
REFRIGERATOR KITCHENAID KRFC704FPS02 Arrived onside customer complaint of french door water dispenser works intermittently. Removed and replaced valve. Reassembled . Tested valve. Unit now dispenses as designed. All water connections were dry at time of service.
Near Austin, TX 78753
Scott
Job Details: 09/24/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site for range throwing breaker . Found left front wire to element had shorted itself to range as well as left rear block melted . Ordering cook top Hanes ..; ordrng 1 W11396691 (COOK TOP HARNES )
Near Austin, TX 78727
Andy
Job Details: 09/24/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher leaking and leaking. Tested and inspected unit and found spray arm not spraying freely creating leakage. Ordering spray arm. Also ordering control in case needed as customer states that unit intermittently will not work at all. Customer is not to use dishwasher until repairs are made.; ordrng 1 W10854231 (CONTROL ) and 1 WPW10491331 (SPRAY ARM )
Near Georgetown, TX 78626
Thomas L.
Job Details: 09/24/2019
WASHER WHIRLPOOL LTE5243DQA Removed and replaced siphon break and it’s inlet hose. Tested unit. Unit work properly. No water leaks.
Near Briggs, TX 78608
Al
Job Details: 09/24/2019
REFRIGERATOR GE GFE26GSHFSS "Arrived to inspect GE refrigerator with poor water flow from dispenser.Confirmed the complaint and tested unit with and without the filter.Unit had poor flow with filter in and when using the bypass, the unit had a healthy flow.Customer opted to operate the unit with bypass inserted.All water lines were dry at the end of service.Job complete
Near Spicewood, TX 78669
Andy
Job Details: 09/24/2019
WASHER MAYTAG MVWB880BW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Cliff
Job Details: 09/24/2019
REFRIGERATOR LG LMXC23746S/01 Arrived on site to replace compressor and evaporator for refrigerator. Removed old compressor Parts department will need to confirm correct compressor is in stock and set return appointment.; ordrng 1 CNOTES
Near Georgetown, TX 78633
Al
Job Details: 09/24/2019
REFRIGERATOR GE PSS26NSWASS "Arrived to inspect dispenser issues on customers 2nd refrigerator located in his laundry room.Checked water pressure at the wall and noticed the wall valve only turns a quarter of a turn, which minimizes water flow to unit.Check water pressure at refrigerator inside the kitchen and water dispenser at a higher level.Job complete.All water lines were dry at the time of service"
Near Cedar Park, TX 78613
Lou
Job Details: 09/24/2019
RANGE WHIRLPOOL WFG320M0BS3 "arrived on site to inspect range oven not getting to temp. Upon arrival, the customer had the unit pulled out from its space. I removed the bottom panel of the oven and tested on Bake @350 degrees. The Ignitor came on, but took a long time to ignite the burner. I tested the cooktop burners and all functioned as designed. When I pressed start on the control panel, I had to push in hard just to get the unit to start. The cancel button was the same. Tested the sensor and it was open. I contacted the office MS and got authorization to replace the control, sensor and Ignitor. No gas leaks detected during service.; ordrng 1 W11176454 (IGNITOR)"
Near Leander, TX 78641
Jonathan
Job Details: 09/24/2019
VENTHOOD KITCHENAID KVUB600DSS3 Arrived on site to install previous diagnosed part. Gained to fan motor. Removed failed motor and installed new. Tested operation. All tested good.
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/24/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for unit with condensation build up in freezer. Upon arrival found right side of door barley sealing and was open 1/8” more than the left side. Removed bins and tutored resetting rails with same results no change in sealing. Removed and replaced door and now unit is sealing evenly on all sides. No leaks on site
Near Manor, TX 78653
Cliff
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found no mechanical failures with ice maker at this time as unit cycled and filled on its own. Adjusted temperature settings to ensure proper ice production. No further repairs are needed and no leaks were found at time of service.
Near Dale, TX 78616
Kevin
Job Details: 09/23/2019
WASHER AMANA NTW4516FW2 "Arrived on site and inspected washer and found there is no hot water source. Washer is set on cool which is the middle temperature. Explained to customer that tap cold can only be used when there is no hot water source. Washer is operating as intended, no water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Jonathan
Job Details: 09/23/2019
DRYER AMANA NED4655EW1 Arrived on site for dryer having burning smell and making rattling sound. Inspected unit and work. Found something burnt to vent(see SD-QuickPic). Disassembled unit and found object stuck in front bearing. Removed object and tested operation. Performed temperature test and found restriction in home vent. Recommend to have vent clean as soon as possible. All tested good with dryer.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KFIS27CXMS00 Arrived on site as customer is not happy with the position of the fridge in the cabinet. Corrected position for customer. Water connections are dry.
Near Austin, TX 78735
Brandon
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW96HEAC "Arrived on site for customer complaint of unit not completing cycles, and general maintenance check. Found error codes F8e1 f5e2 in diagnostic test, found very little water flow from water valves and flow meter, this is a stacked unit.
Near Driftwood, TX 78619
Brandon
Job Details: 09/23/2019
VENTHOOD GE PVX7360SJ2SS "Arrived on site to replace blower motor assembly, after replacing, unit tested good, I informed her that this is normal performance."
Near Belton, TX 76513
Al
Job Details: 09/23/2019
ICE MACHINE WHIRLPOOL GI15NFRXS0 "Arrived to inspect ice machine not producing ice.Confirmed the complaint and checked the unit and unit continued to cycle without producing a slab of ice.Unit will need a compressor, drier, access valve, AUTHORIZATION, sealed system tech and 2 hours.Office to reschedule with customer for return service Needs more work ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION REQUIRED ) and 1 TJ90SF8404 (ACCESS FITTING ) and 1 WPW10605286 (COMPRESSOR )"
Near Austin, TX 78749
Brandon
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTE234GBS0 "Arrived on site for customer complaint of door falling down, found link kit was missing on left side, I replaced link kit, unit tested good."
Near Belton, TX 76513
Al
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived to inspect refrigerator not powering on.Confirmed the complaint and checked voltage at the outlet and got 120.Checked the breaker and breaker was an arch fault breaker.Plugged the unit into a non arch fault plug and unit powered on.Return the power to the original outlet and out began working. Unit now works as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78749
Robert
Job Details: 09/23/2019
RANGE WHIRLPOOL WFG520S0FS0 Arrived on job to replace control and fan. Replaced control but fan damaged. ; ordrng 1 W10167915 (fan-convct)
Near Killeen, TX 76549
Arthur B.
Job Details: 09/23/2019
DRYER WHIRLPOOL WED6620HC0 Arrived onsite for customer complaint of dryer making loud vibration noises when tumbling. Removed drum and found blower wheel warped. Removed and replaced motor and wheel. Installed dampening pad under motor frame. Reassembled and tested. Dryer now tumbles quietly as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78753
Luis
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site for door issues. Found freezer door not sealing to cabinet. Removed door and brackets,installed new brackets cleared ice from freezer floor. Reinstalled door checked door seal good."
Near Taylor, TX 76574
Cliff
Job Details: 09/23/2019
DRYER WHIRLPOOL NED4655EW Arrived on site to diagnose a dryer that will not turn on. Found weak breaker tripped causing only half power to get to unit. If problem persists homeowner and will need electrician to change the breaker. No further repairs are needed at this time. All is working properly at this time.
Near Marble Falls, TX 78654
James
Job Details: 09/23/2019
WASHER MAYTAG MVWC416FW1 Arrived on site and ran normal wash cycle. Unit filled normally and agitated properly. I found that the cycles do not step through properly and the unit skips the rinse cycle. I will need to return with the control to repair;
Near Austin, TX 78703
Leonardo
Job Details: 09/23/2019
DISHWASHER WHIRLPOOL KDFE104HPS Arrived on site. Replaced water hose. Tested unit no water leaking. Job complete
Near Leander, TX 78641
Jonathan
Job Details: 09/23/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer running for about 10 minutes and shutting off. Performed diagnostics and tested unit on high heat with vent disconnected. Tested incoming voltage to unit and found from L1 to neutral 120 volts, L2 to neutral 120 voltage and no voltage from L1 to L2. Called tech support and spoke with Steve to report findings. (SR# 7725927242). All else tested good."
Near Horseshoe Bay, TX 78657
James
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and accessed fresh food evaporator. I found visual failure of thermistor. Installed new harness with fan and tested. Unit tests good. Job complete
Near Dripping Springs, TX 78620
Luis
Job Details: 09/23/2019
REFRIGERATOR LG LFXS30726S/02 "Arrived on site for no cool. Pierced low side found pressure reading +45 diagnosed faulty compressor. LG provided compressor to customer,installed new compressor and drier,vacuumed system down unit kept vacuum,updated firmware on control,recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down.
Near Georgetown, TX 78628
Lou
Job Details: 09/23/2019
WASHER WHIRLPOOL MHW5500FW0 "arrived on site to inspect washer showing error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F3E1 & F5E2. Cleared the codes and continued with testing. Unit would start and turn the drain pump on and the drain pump was making a loud screaming noise and the unit would never advance steps. I unplugged the nit and removed the drain pump and found no debris, but there was a lot of water coming out. I tested the sensor by following service manual and the sensor and control tested good. I removed and replaced the drain pump and retested and again the drain pump would not shut off. I removed the drain hose going from the drain pump to the external drain hose and found a large amount of debris clogged inside. Reinstall the hose and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Cliff
Job Details: 09/23/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose and washing machine is making abnormal noise. Found gearcase shaft has dropped and belt is covered in oil. Hub, Gearcase, and Belt will all need to be replaced to complete repairs. Due to seized wash plate old wash plate will need to be broken to be removed and new one installed.; ordrng 1 CNOTES (CHECK IF AUTHO NEEDED) and 1 WPW10006384 (drive belt)"
Near Driftwood, TX 78619
Brandon
Job Details: 09/23/2019
REFRIGERATOR LG LFX25976ST "Arrived on site to replace evap cover and sensor, after replacing, unit tested good.
Near Taylor, TX 76574
Cliff
Job Details: 09/23/2019
RANGE AMANA AGR6303MFS0 Arrived on site to diagnose an oven and is making unusual noises when customer is trying to bake. Found rack in lower drawer overhanging back edge and making contact with oven igniter wiring. Shifted rack to prevent contact and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the compressor is very loud. At this moment, the unit is very quiet. I found the unit is not leveled and the condenser coils are resting directly on the bottom bracket. Using the pads prescreened for today, I folded them up and placed in between the coil and bracket and leveled the unit. Placed the unit in diagnostics and tested the compressor and the unit is operating as designed with normal compressor noise. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Harker Heights, TX 76548
Al
Job Details: 09/23/2019
COOKTOP KITCHENAID KICU509XSS "Arrived to inspect induction cooktop with F47 error.Confirmed the complaint and attempted service, but couldn’t complete the repair
Near Austin, TX 78725
Brandon
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL MRT118FFFH00 "Arrived on site for customer complaint of unit freezing every thing in fresh food section, found control had miscommunication with thermistor, ordering control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11353815 (CONTROL)"
Near Belton, TX 76513
Al
Job Details: 09/23/2019
DRYER AMANA NED4655EW1
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
WASHER WHIRLPOOL WTW8500DC1 "arrived on site to inspect washer leaking water inside tub. Upon further inspection, the water was turned off and once I turned it on, a stream of water began to flow from the dispenser area. I removed and replaced the valve and found the water hoses had corrosion around the connection and inside the hose. I advised the customer that they would need new hoses as well. Calibrated the unit then tested in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to install previously diagnosed and ordered parts. Due to a possible air leak in the FC section, I removed and replaced both FC door brackets, the door and sealed off the gap between the cabinet and chassis at the door area. Leveled the unit and found that the left RC door does not close well. It appears that the mullion is not allowing it to close. I am ordering the mullion No water leaks observed during service, job completed.; ordrng 1 W10806457 (rail-mulln)"
Near The Hills, TX 78738
Leonardo
Job Details: 09/23/2019
OVEN KITCHENAID KODE307ESS03 Lower oven glass door slipped down. Secured window. Test unit. Unit test good. Job complete
Near Austin, TX 78754
Joseph C.
Job Details: 09/23/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for “not starting cycle/door not latching” complaint. Inspected unit and found door latch faulty. Removed and replaced door latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
Lou
Job Details: 09/23/2019
MICROWAVE WHIRLPOOL WMH73521CS3 "arrived on site to inspect microwave door latch. Upon further inspection, customer advised that the unit continues to show an open door error. I opened and closed the door and pressed the 30 sec. start button and the display showed the open door error. I removed and replaced the three switches and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78759
Paul
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "(DZ) Arrived on site to install previously diagnosed parts. on installing freezer compartment door found it would not seat properly on the hinge / cam area. There is a difference of 3/8” spacing in height between the old door and new door, this is a defective door. This was causing the door to rub on the upper hinge due to the increase in height. Ordering W10839793 NAMEPLATE & W10728959 DOR-FIP. ; ordrng 1 W10728959 (dor-fip) and 1 W10839793 (NAMEPLATE)"
Near Austin, TX 78746
Tyler B.
Job Details: 09/23/2019
MICROWAVE JENN-AIR JMC2430WS01 Arrived on site for defective control panel replacement due to adhesive leaking. Replaced control panel and tested functions and tested good.
Near Austin, TX 78737
Robert
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW8300SW04 Arrived on job for complaints of f28 code. Found bad wire harness issues causing code
Near Lockhart, TX 78644
Kevin
Job Details: 09/23/2019
DRYER WHIRLPOOL WED5620HW0 "Arrived on site and found no airflow through lint trap, dryer is still heating. Removed vent hose and airflow has returned apartment maintenance will need to clear vent to exterior to correct issue, job complete"
Near Lockhart, TX 78644
Kevin
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW560CHW0 "arrived on site and found saved error codes F0E2 oversuds. F0E5 off balance load. Ran diagnostic cycle 12 and found all functions are operating properly. Recommended to customer that less detergent be used and loads need to be balanced properly. No water leaks from connections at time of service, job complete."
Near Lakeway, TX 78738
Brandon
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTM354DSS0 "Arrived on site to replace sump and heater, after replacing parts, unit tested good.
Near Austin, TX 78738
Leonardo
Job Details: 09/23/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not draining. Test unit and found glass in drain hose. Was able to remove glass job complete.
Near Austin, TX 78732
Andy
Job Details: 09/23/2019
OVEN KITCHENAID KOSE900HSS00 Arrived on site for oven loud noise. Tested and inspected unit and found both fans in unit abnormally loud. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78628
Cliff
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site to diagnose the dishwasher with an upper rack that will not stay in position. Tested unit and found unit not leveled properly causing a rack to come out on it’s own. Re-leveled unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Hutto, TX 78634
Paul
Job Details: 09/23/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "(DZ) Arrived on site to diagnose a dishwasher with a rusting rack and residue being left in dishwasher. Verified rust on lower dishwasher rack where coating had dissipated. Replaced lower rack. Ran diagnostics and found that rinse aid level was set to high, resulting in oversudsing and leaving residue. Lowered rinse aid level to 2. Informed customer to use the high temp and heated dry for best results. All is now working as designed. Call complete."
Near Austin, TX 78728
Wesley
Job Details: 09/23/2019
VENTHOOD WHIRLPOOL GXW7336DXS2 Arrived onnsite and installed charcoal filter kit. Advised customer on poor airflow condition. All checks good.
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/23/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer not spinning loads. Was diagnosed latch by prior tech, found no issues with latch, held outer tuner and spun inner tub and found tub swaying a lot found shaft and basket bent causing tub to wobble. Hub is good. Unit will need tub and gearcase to complete repair . 1 W10752719 (basket) and 1 W11035751 (gearcase)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/23/2019
DRYER MAYTAG MEDX655DW "Arrived on site for unit not shutting off. Found timer to be defective it counting down, will need to return with timer to complete repair ; ordrng 1 CNOTE (OFFICE RS DAY OF WASHER REPAIR ) and 1 WPW10642928 (timer)"
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
COOKTOP KITCHENAID KCGS950ESS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the middle burner valve due to the old one having a bent stem. Tested the unit and it operated as designed. Using liquid gas detector, I checked for any gas leaks and found none. Job completed."
Near Austin, TX 78738
Andy
Job Details: 09/23/2019
OVEN KITCHENAID KODE300ESS03 Arrived on site for oven element and liner damage. Inspected unit and found broiler element melted and badly damaged. (See SD-QuickPic) Found melting from element damaged bottom of liner.
Near Lakeway, TX 78734
Andy
Job Details: 09/23/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer no operations. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. Spoke with customer on keeping vents clean. No other repairs are needed at this time.
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
DISHWASHER KITCHENAID KUDS30FXSS5 "arrived on site to insect dishwasher indicator light. Upon further inspection, I placed the unit in diagnostics and tested. There was no water to the unit due to the customer having some plumbing work completed. The motor came on and I advanced the testing and the drain pump came on as did the element. I found corrosion on the valve water line connection. Found the hose gasket was bad. Customer had an extra gasket and I removed and replaced the gasket. Found that all four lower rack wheel need to be replaced. No water leaks observed during service.; ordrng 4 W10195416V (dish rack wheel)s and 1 WPW10327249 (water intake valve)"
Near Austin, TX 78730
Tyler B.
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTM404EBS3 "Arrived on site for unit smoking. Found sceen popped off and got melted on element. Element still good, would on,t need screen to repair, ran unit and all functions tested good. ordrng 1 W10832799 (screen)"
Near Kyle, TX 78640
Brandon
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for customer complaint of unit leaking water out of ice maker section, found hard water build up in ice tray causing ice not to release, customer is going to fix hard water situation before repair.
Near Canyon Lake, TX 78133
Luis
Job Details: 09/23/2019
ICE MACHINE KITCHENAID KUIX305ESS1 arrived on site for no ice. Diagnosed leak in system,replaced evaporator,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec. Ran diagnostics good frost pattern on evaporator,reassembled unit,ran diagnostics no leaks unit passed all diagnostics. He led drain tube and water lines no leaks visible."
Near Jarrell, TX 76537
Al
Job Details: 09/23/2019
RANGE WHIRLPOOL WFC150M0EB2 Arrived to inspect front left burner and back left burners not heating removed and replaced the infinite switch and both elements.Tested the unit and unit tested as designed.Job complete
Near Tow, TX 78672
James
Job Details: 09/23/2019
RANGE GE JGBS30REK2SS Arrived on site and tested operation. Applied bubble solution to all connections and found no leaks. Applied bubble solution to valves and orifices and found right rear orifice is bubbling with the valve off. Unit will need new right rear valve to repair. Office to schedule return service once eta of part is given from G.E.; ordrng 1 WB21K10169 (round valve burner 1)
Near Round Rock, TX 78664
Arthur B.
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite to install new UI to 5 door refrigerator. Removed and replaced UI. Reassembled and tested. All functions/features now work as designed. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Wesley
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer stating that unit has not cooled properly even immediately after last repair. due to this fact and also hi temperature of 20f in freezer I’m ordering a sealed system repair and replacement of fresh food Evap. Some frosting on RC Evap form excessive running attempting to cool itself. ; ordrng 1 TJ90SF8404 (ACCESSVALVE) and 1 W10779331 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)
Near Austin, TX 78738
Andy
Job Details: 09/23/2019
WASHER MAYTAG MHW7100DC0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Brandon
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site to replace wire harness in freezer section, I defrost evaporator and installed harness, unit tested good.
Near Austin, TX 78751
Paul
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW87HEDW0 "(DZ) Arrived on site to diagnose washer that is showing error codes F8E3, F9E1 and drain pump running at times on its own. Customer had unit unplugged on arrival because pump was running. Plugged unit in and pump was not running. Performed diagnostics and verified error codes F8E3 (overflow condition) and F9E1 (Long drain). Ran a test cycle and found all working properly with codes not returning. Customer likely has buildup that’s breaking down from cleaning cycles that blocks the pressure switch. Running cycles breaks it up and lets the machine work as normal. Advised running several cleaning cycles with washer cleaner to clean out buildups. If issue persists past that we can return."
Near Austin, TX 78703
Brandon
Job Details: 09/23/2019
WASHER MAYTAG MVWB855DC0 "Arrived on site for customer complaint of unit not completing cycles, found cold water supply was turned off, I turned water on, tested all functions of unit in diagnostic mode, unit tested good."
Near Austin, TX 78748
Luis
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling issue. Found freezer not entering defrost,ran diagnostics forced a defrost,unit entered defrost diagnosed control not sending unit through a normal defrost operation. Defrosted evaporator,installed main control. ;
Near Round Rock, TX 78681
Paul
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "(DZ) Arrived on site to diagnose a refrigerator that the doors were not fully closing. Checked balance and level on refrigerator and found that the back right corner was off level and needs to be shimmed. Installed a shim under the back right wheel. Leveled front of refrigerator and doors now properly close and line. Customer informed us their center freezer drawer panel was not seating right. Checked the drawer and found that the front panel had plastic tabs stuck in it from assembly, and as a result of not seating the drawer had warped. Ordering W11238213 Freezer drawer.. Found support for lower RC shelf on right side presses out. See SD Quick pic, part needs to be ordered.; NEED PARTS RESEARCH FOR SIDE PANTRY SUPPORT THAT’S IN THE SD QUICK PIC PHOTO) and 1 W10584635 (plate) and 1 W11238213 (FREEZER DRAWER)"
Near Manor, TX 78653
Cliff
Job Details: 09/23/2019
OVEN WHIRLPOOL WOS51ECOAS04 Arrived on site to diagnose an oven that is giving door lock error code. Tested unit and found door latch operating intermittently due to loose connection. Rewired door latch properly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78730
Tyler B.
Job Details: 09/23/2019
OVEN KITCHENAID KEBS109BSS01 "Arrived on site for unit not turning on. Rmmeoved oanel and found fuse, blown. Replaced and tetsed and had not heat. Removed unit and found tod blown, replaced and tested good"
Near Austin, TX 78745
Brandon
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW9151YW00 "Arrived on site for customer complaint of unit not spinning out clothes, found control board was not recognizing water level, I tested pressure switch, that tested good,
Near Lakeway, TX 78734
Andy
Job Details: 09/23/2019
OVEN WHIRLPOOL IBS550DS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Wesley
Job Details: 09/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onnsite and restored door from spots with fine steel brush and cleaning product. Unit is now operating as designed and not spotted.
Near Austin, TX 78732
Andy
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTE304GPS0 Arrived on site for dishwasher not washing dishes properly. Tested and inspected unit and found failed pump and motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Hutto, TX 78634
Arthur B.
Job Details: 09/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for customer complaint of lower washarm on dishwasher not moving. Found arm warped. Removed an replaced lower sprayarm. Reassembled and tested. Found sprayarm moving as designed. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76543
Al
Job Details: 09/23/2019
RANGE WHIRLPOOL WFE540H0ES2 "Arrived to install harness.Removed and replaced the the harness, tested unit and unit tested as designed.Job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onnsite and removed debris from condenser fan space. Unit is now operating as designed. Installed handles. All checks good.
Near Austin, TX 78731
Andy
Job Details: 09/23/2019
MICROWAVE KITCHENAID KEMC308KSS04 Arrived on site for microwave door issues. Tested and inspected unit and found issues with door not hitting switch properly. Made adjustments to door. Tested unit and all operations are normal. No other repairs are needed at this time.
Near West Lake Hills, TX 78746
Tyler B.
Job Details: 09/23/2019
WASHER LG WM8000HVA Arrived onsite for valve replacement. Removed and replaced valve and tested good. No leaks on site
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that the unit had been serviced recently and since it has not heated/dried the dishes. I placed the unit in diagnostics showing error codes F7E1. I cleared the code and continued with testing. I removed the toeplate and tested amps at the black wire at the junction box using my multimeter. I find that the right connection to the element was not connected fully. I reconnected it and continued with testing. Customer advised that the unit heated very well before the recent repair. When it came time for the element to come on, the amp reading was 7-9amps (photo). I advised that the connection could’ve possibly been unplugged when installing the sump/motor assembly or the incoming water was too cold for the unit and it shut the element off as a safety. The unit operated as designed.No water leaks observed during service, job completed."
Near Killeen, TX 76549
Al
Job Details: 09/23/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to inspect door error on microwave.Confirmed the complaint and realized I did not have the switches needed to complete the repair.Ordering switches and will return with all other previously marked items to complete the repair Door error. Will need switches and return with the panel.Office to reschedule with customeR and 1 WPLW11252186 (UPPER INTERLOCKS WITH SWITCHES ) and 1 WPLW11252187 (LOWER INTERLOCKS WITH SWITCHES )
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/23/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for cooktop having scratches. Inspected unit and work area. Found scratches on top of unit and manufacturer defect in bend on stainless steel. Removed damaged cooktop and installed new. Tested all burners. All tested good.
Near Temple, TX 76502
Al
Job Details: 09/23/2019
WASHER MAYTAG MVWB765FW3 "Arrived to inspect washer issues.Confirmed the complaint and accessed the control and noticed the latch was not seated properly into the control , which prevented the unit from spinning.Corrected and tested and calibrated the unit and unit tested as designed.All water lines were dry at the end of service.Job complete"
Near Georgetown, TX 78633
Lou
Job Details: 09/23/2019
REFRIGERATOR KITCHENAID KSSC42QTS03 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that they have not used the ice maker in approximately one year. Using my jumper wire, I tested the ice maker and it failed. I found a large amount of corrosion debris on the bottom at the back of the motor housing and on the mount. Also found the plastic cracked at the back of the motor housing. I removed and replaced the ice maker and water filter and the ice maker began to harvest and dispense water into the tray. No water leaks observed during service, job completed."