Service History 573

Near Austin, TX 78738
Robert
Job Details: 04/23/2020
REFRIGERATOR WHIRLPOOL WZF79R20DW03 Arrived on job for complaints of warm temperature. Found the evaporator covered with ice no air flow. Enter diagnostics and test heater element good. Replaced thermistor.
Near Austin, TX 78719
Jacob
Job Details: 04/23/2020
DRYER MAYTAG MEDB835DW4 "Arrived onsite for unit not heating.. Tested unit. Upon in, found that wire was not connected fully to cutoff fuse. Reconnected wire. Tested unit. Unit test good. No issues at this time. Job complete"
Near Austin, TX 78735
Jacob
Job Details: 04/23/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived onsite to replace freezer door. Replaced freezer door. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher console light flashing. Upon further inspection, I attempted to place the unit in diagnostics and the unit failed. The console did not respond. I found the unit is hardwired and found that the switch was turned off. Turned the switch on and still nothing. I checked the breaker and it was good then checked the connections at the junction box and found that the wire nuts were not tightened and the hardwires were showing. I re-wired the junction box and retested and the console did not respond. I removed and replaced the console and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Wesley
Job Details: 04/23/2020
WASHER KENMORE 417.481027 Arrived on site and found hot water hose leaking at valve. Advised customer that Hose’s needed to be replace. Customer to swap hoses.
Near Austin, TX 78717
Lou
Job Details: 04/23/2020
DRYER WHIRLPOOL WGD6620HC0 "Arrived on site to inspect dryer noises. Upon further inspection, the customer had a load drying and I could hear a squeaking noise coming from what appeared to be the back of the unit. Removed the clothing items and disassembled and retested and the squeak stopped. Removed the drum and found where the burner funnel connects at the back panel was rubbing. I tightened the clamp and retested. Also found that the front right roller on the front bulkhead was rusted. I removed and replaced the dryer repair kit (4 rollers, tension roller & belt) & installed a seal on the back of the blower housing collar, reassembled the unit ad retested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78665
David S
Job Details: 04/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previous diagnosed parts. Gained access to the fill tube heater and replaced new. Replaced the UI and Control new. Gained access to the evaporator motor and replaced new. Powered the unit on and it is still power cycling. Called techline and spoke to Rick got sr#7727620255. Advised them of the situation. Rick suggested unplugging the damper control and power the unit back on, unit didn’t power cycle, but when I opened up the fridge door the unit power cycled, it also power cycled when I tried to put the unit into diagnostics. Techline suggested replacing the UI Harness(parts research) and the damper control WPW10479155.; ordrng 1 PARTSRESEARCH (UI HARNESS) and 1 WPW10479155 (DAMPER CONTROL)"
Near Buda, TX 78610
Brandon
Job Details: 04/23/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site for customer complaint of lid being cracked, found broken lid, ordering lid and hinges. ; ordrng 1 8563965 (hinge) and 1 8572974 (hinge) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11082608 (LID)"
Near Austin, TX 78754
Luis
Job Details: 04/23/2020
REFRIGERATOR AMANA ASI2575GRS01 "Arrived on site for no cool. Removed evaporator cover partial frost pattern on evaporator,found no traces of dye on evaporator,removed unit from enclosure found dye on floor,removed compressor cover found dye leaking down suction line from liner,insulation soaked in dye.
Near Austin, TX 78741
Luis
Job Details: 04/23/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for damaged door,removed damaged door installed new door checked door operation good."
Near Austin, TX 78741
Luis
Job Details: 04/23/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for damaged door,removed damaged door installed new door checked door operation good."
Near Round Rock, TX 78681
David S
Job Details: 04/23/2020
REFRIGERATOR KITCHENAID KSCS25FTBL02 "Arrived on site for fridge leaking and water dispenser not working. I inspected the unit and work area, found the water paddle no working. I replaced both the water paddle and ice pad it’s new. Tested ice and water dispenser, both are working. I also found ice build up in the bottom of the freezer. I inspected the drain tube and found the drain tube clogged, causing water to build up in the bottom of the freezer and leak out. Cleared out the drain tub and res installed using permanent gum to seal the tube to the under side of the fridge. Job complete."
Near Austin, TX 78750
David
Job Details: 04/23/2020
DISHWASHER GE PDT760SSF0SS "Arrived on site to diagnose dishwasher that customer said was not fully drying dishes,Home me access to dishwasher, which he had just run a cycle through and was drying at time of arrival. Opened unit and felt blasting heat, so unit is actually heating. Only explanation is that the heating element is cutting off prematurely, which can be the flood switch or the control. Called the homeowner and advised him those are the only 2 parts that can be responsible for this, and there isn’t a concrete way to verify. We would need to run cycles and watch and see if and when heat turns off, so we would need to replace control and flood switch Assy.
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to install previously ordered part, replaced evap fan and tested properly. No leaks on site"
Near Temple, TX 76502
Al
Job Details: 04/23/2020
DRYER WHIRLPOOL WED4616FW0 Arrived to inspect burning dryer smell and not starting.Confirmed the complaint and disassembled and found a grounded and failed element and a defective thermal fuse.Removed and replaced both.Reassembled and unit tested as designed.Job complete
Near Lampasas, TX 76550
Cliff
Job Details: 04/23/2020
ICE MACHINE WHIRLPOOL KUIC15NRXS2 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found full field system failure and circulation pump failure.
Near Austin, TX 78748
Jacob
Job Details: 04/23/2020
MICROWAVE WHIRLPOOL WMH53520CS1 Arrived onsite for unit not heating. Tested unit. Found that the magnetron is not heating and blower fan is loud. Ordered parts. Rescheduled with customer. Need authorization from AHS; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W10830695 (motor-fan) and 1 W11256462 (diode) and 1 WP8206419 (interlock)
Near Elgin, TX 78621
Andy
Job Details: 04/23/2020
RANGE WHIRLPOOL WFC150M0EB2 Arrived on site for range cooktop on light staying on and right rear burner not heating properly. Tested and inspected unit and found failed switches. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time and
Near Austin, TX 78745
Jacob
Job Details: 04/23/2020
WASHER WHIRLPOOL WFW9750WW02 Arrived onsite for unit giving error codes. Put unit in diagnostics. Got F28 & F34 error codes. Found that control board has gone bad. . No issues at this time. Job complete
Near Waco, TX 76707
Jonathan
Job Details: 04/23/2020
RANGE JENN-AIR JGRP430WP02 "Arrived on site for range that had broken glass to install previously diagnosed parts. Inspected unit and work area. Found damage done to inner and outer door when trying to disassemble door. Spoke to customer about this damage and contacted the office for further instruction. They advised to contact tech line to document this issue. While waiting on the phone for tech line, the customer advised that the installers had also jerked the bottom rack to get it out and were wanting to know if there was damage done there. Inspected inner liner and found back right of liner dented and coating stripped from liner. I called Techline and spoke to Bruce SR# 7727603395. He video chatted our call and saw my findings. He advised that the damage done to the back of the liner is also damage to the frame.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/23/2020
DRYER WHIRLPOOL WED49STBW1 "Arrived on site to inspect dryer for seal broken, upon inspection found the previous seal had torn up paint as well when removing, resealed door so customer can use, ordering door. Office to reschedule ; ordrng 1 695737 (INSIDE DOOR )"
Near Buda, TX 78610
Brandon
Job Details: 04/23/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of co leak, used co detector, when oven and cooktop was on for about 20 minutes, unit tested good. I did notice co detector was about 15 feet from stove. Unit is working as designed at time of service."
Near Austin, TX 78724
Scott
Job Details: 04/23/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for right front burner not heating . Will need to replace switch . Also ordering harnes if needed . Please call to set return .; ordrng 1 W11396691 (HARNES COOKTOP) and 1 WP3148953 (switch-inf) and 1 WP3149404 (switch-inf RIGHT FRONT )
Near Leander, TX 78641
Paul
Job Details: 04/23/2020
REFRIGERATOR LG LFXS30726S/00 "Arrived onsite for a no cool refrigerator to possibly replace sealed system components. I found the compressor defective and not pumping refrigerant with the system fully charged,. I recovered the refrigerant and replaced the compressor. I added a low side service tap on the compressor. I installed a dyed drier. I replaced the main control and upgraded the software with a jig. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.76 oz’s of R134A. I tested the unit and it is working as designed. Call complete."
Near Jarrell, TX 76537
Cliff
Job Details: 04/23/2020
DISHWASHER GE GDF620HGJ5BB Arrived on site to diagnose a dishwasher that is not turning on at all. Found power getting to main control but unit nonresponsive. Main control will need to be replaced and return appointment; ordrng 1 WD21X24901 (CONTROL)
Near Austin, TX 78745
Kevin
Job Details: 04/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found freezer temp is 14 degrees, fresh food temperature is 43 degrees, did not find any frost buildup on fresh food evaporator. No excessive frost in freezer.
Near Austin, TX 78748
Kevin
Job Details: 04/23/2020
DISHWASHER MAYTAG MDB7959SHZ1 Arrived on site and replaced control board and drain pump again per tech line recommendation. After replacement drain will now operate normally. No water leaks from connections at time of service this is the second time the drain pump and control were replaced
Near Round Rock, TX 78664
Andy
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and tested unit in diagnostics. Found control damper not loud and evaporator fan not loud and no ice buildup. Customer showed video of sound and found loose condenser rattling. Tighten and adjusted condenser coils. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Paul
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL KDTE104ESS2 "EJ Arrived onsite for a dishwasher not completing the cycle. Tested the system found the pump not priming correctly, no error codes. Replaced the pump and motor assembly. Tested the machine, machine works as designed, no leaks at time of service. Job complete."
Near Liberty Hill, TX 78642
James
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site and installed ice door and ice maker. Tested unit. Found unit working properly. Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for customer complaint of ice maker falling off, found ice maker fell off mounting screws, I reattached ice maker, unit tested good."
Near Georgetown, TX 78626
Cliff
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found failed pump assembly. Replaced wash pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78732
David
Job Details: 04/22/2020
DISHWASHER KITCHENAID KUDS35FXSSA "Arrived on site to diagnose dishwasher that customer said had melted wires. On arrival found customer had mostly remove outer panel, exposing control. Removed outer panel and found control had melted, along with melting and shearing wiring harness wires. Found power wires were burnt and broken, as well as heater wires. Recommended repair to customer is to replace Control, Harness, Power Cable, Heater.
Near Burnet, TX 78611
James
Job Details: 04/22/2020
WASHER MAYTAG MHW5630HC0 Arrived on site and installed new drawer. Tested operation and found unit working properly. No water leaks at time of repair. Job complete.
Near West, TX 76691
Jonathan
Job Details: 04/22/2020
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer that’s wrinkling clothes and not drying properly. Inspected unit and work area. Placed unit in a normal cycle and tested temperatures. Unit vent was ranging between 126°F and 165°F. I called Techline and spoke to Steve SR# 7727647060. He advised the issue is with the venting because the vent goes into four 90 degree angles before it goes into the vent shaft to vent out of the side of the house. He state the restriction of airflow is causing their issue and is probably not helped with lint build up in that vent. Advised customer to clean vent and to shorten the venting. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 04/22/2020
DRYER AMANA NED4655EW1
Near Harker Heights, TX 76548
Al
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived to install previously ordered parts.Removed and replaced the POWER CONTROL and unit began operating as designed.All water lines were dry at the time of service.Job complete See Office notes
Near Austin, TX 78750
David
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KRSF505EWH00 "Arrived on site To diagnose refrigerator that was pooling water under shelves. Performed diagnostic and found RC drain was not draining. Water was running down under drawers.Disconnected RC drain line and used some wire to unclog, and blew line hesrd obstructions come out and line now flows as designed. All is working as intended with no water leaks found.
Near Manor, TX 78653
Scott
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site ,replaced drain tube . Also replaced thermistor due to cracked housing and also put riviera in freezer door rails ( due to no rivets were in slides . No issues found with evap fan . No water leaks detected at time of service . Job complete"
Near Austin, TX 78731
Tyler B.
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to install previously ordered parts, replaced motor and Impeller, and ice bucket and tested properly"
Near Round Rock, TX 78681
Paul
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 EJ Arrived on site for refrigerator not cooling. Tested the unit found that the fan is bad trying to turn both directions. Ordering the customer a evaporator fan part number is W11369036 MOTOR-EVAP. Sending routing tread a message saying we’ll need to reschedule with the customer it’s a psp item O in stock. ; ordrng 1 W11369036 (MOTOR-EVAP)
Near Austin, TX 78757
Luis
Job Details: 04/22/2020
REFRIGERATOR AMANA MRT118FFFM01 "Arrived on site for no cool. Found leak at discharge tube,unit sucked in water and contaminated system. Replaced compressor,evaporator drier and repaired leak. Evaporator plugging at cap tube entering evaporator cut cap tube found brown muddy contamination in system
Near Liberty Hill, TX 78642
Lou
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher upper rack. Upon further inspection, I found that the wheels on the adjusters were breaking off and causing the rack to fall as well as the rack stops broken. Removed and replaced the adjuster kit and tested the unit. I found that the heating element was not showing 7-9amps and needs to be replaced. Also found a burnt spot on the element. I am ordering the element and two (2) rack stops and scheduled return service. No water leaks observed during service.I placed a ziptie at the end of the tracks to hold the upper rack in place until I can return to install new stops.; ordrng 1 W10518394 (heater) and 2 WPW10508950 (stop)s"
Near Spring Branch, TX 78070
Noah D
Job Details: 04/22/2020
REFRIGERATOR LG LSC27950SB "Arrived on site to inspect fridge for not dispensing ice, replaced door per last visit and ice door did not open, ordering solinoid, office to reschedule ; ordrng 1 6421JB2002R (SOLENOID)"
Near Briarcliff, TX 78669
Brandon
Job Details: 04/22/2020
RANGE GE JS645SL3SS "Arrived on site for customer complaint of error code and oven not working. Found blower fan faulty, I replaced fan motor, unit tested good."
Near Liberty Hill, TX 78642
Lou
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the lights on the water box and the FC section light not working. I removed and replaced the FC light and the unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Noah D
Job Details: 04/22/2020
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site to inspect range for high flames, upon inspection found the orifice for the gas type was the wrong size, instructed customer to have gas company change out orifice. Job complete"
Near Austin, TX 78750
Tyler B.
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived to install previously ordered parts. Removed and replaced the control and evap cover and tested properly
Near New Braunfels, TX 78132
Noah D
Job Details: 04/22/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to inspect oven for not heating upon inspection and testing found the oven heated correctly, no problems found. Instructed customer to read owners manual due to placement of racks. Complete"
Near Bastrop, TX 78602
Scott
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL DU1055XTSS2
Near Bastrop, TX 78602
Scott
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL DU1055XTSS2
Near Bastrop, TX 78602
Scott
Job Details: 04/22/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for LF error code . Ran diagnostics , found no water entering unit , valves would just hum. Replaced housing . Tested and calibrated washer . All checked normal . No water leaks detected at time of service . Job complete ."
Near Killeen, TX 76549
Al
Job Details: 04/22/2020
RANGE WHIRLPOOL WFE320M0EB2
Near Austin, TX 78737
Kevin
Job Details: 04/22/2020
WASHER WHIRLPOOL CET9100GQ0 Arrived on site and inspected washer/dryer combo and found there is no 220 V plug installed on the upper dryer portion. A plug will need to be added in order to get power to the dryer. Also found there is no 220 V outlet behind the unit and this will also need to be corrected by an electrician. Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 04/22/2020
COOKTOP GE PGP943SET2SS "Arrived on site for customer complaint of two burners not working, found burner heads needed cleaning, I cleaned burner heads, unit tested good."
Near Georgetown, TX 78633
Cliff
Job Details: 04/22/2020
DRYER BOSCH WTMC5521UC/06 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found open thermal fuse. Reset thermal fuse and tested unit. Found all is functioning properly at this time.
Near Waco, TX 76701
Jonathan
Job Details: 04/22/2020
DRYER WHIRLPOOL WHD5090GW0 Arrived onsite for dryer that is flashing an F01 code. Inspected unit and work area. Tested voltage going to unit and found 122.3 V across L1 to neutral and L2 to neutral. I found 205 V going from L1 to L2. Tested DC voltage going to UI and found proper voltage. Tested DC voltage to the MCU. Found improper voltage. Tested unit in service diagnostics and found the unit flash the F01 when it came to the motor circuit test. Tried to spin the basket by hand and found it hard to turn on one side once it made a full revolution. Ordering control for F01 code and ordering motor and blower wheel just in case additional parts are needed. ; ordrng 1 W10425277 (wheel) and 1 W11088562 (motor-drve) and 1 W11239098 (cntrl-elec)
Near Austin, TX 78745
Kevin
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived on site and found refrigerator is not cooling, inspected compressor and found it is cool to the touch and found 120 V at harness to start device . Replaced start device and compressor is now running. No water leaks from connections at time of service, job complete"
Near Austin, TX 78704
Jacob
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived onsite for unit. Not cooling or freezing. Found a sealed system issue submitted sealed system check list, and customer would like to get a new UI control. Ordered part. ordrng 1 W10276644 (compressor) and 1 W10878991 (cntrl-elec) and 1 WPW10143759 (dryer) and 1 WPW10443217 (valve)"
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KUDF204ESB "Arrived to install previously ordered parts and inspect unit shutting off. corrected and replaced slides and rails and tested properly"
Near Leander, TX 78641
Lou
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator freezer light not working. Upon arrival, customer advised that the unit is operating as designed and no services needed."
Near Austin, TX 78723
Wesley
Job Details: 04/22/2020
WASHER WHIRLPOOL WTW7000DW1 Arrived onsite and found unit with clogged airtrap and offfblance. Corrected by clearing trap and balancing and instructed customer on repair and maintenance. All checks good
Near Manchaca, TX 78652
Kevin
Job Details: 04/22/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 microwave vent is operating as intended. Arrived on site and found microwave is running properly. Vent fan will hold a piece of printer paper in place on every speed setting. Microwave is operating as designed. No replacement of parts or adjustment can correct this, job complete 7727644332"
Near Smithville, TX 78957
Scott
Job Details: 04/22/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dryer intermittently heating or shutting off during cycle . Checked out let ,all thermostats fuses , heater .all checked good. Checked both timer and motor switch . Got good airflow .Got inconsistent voltage and ohms readings . Replaced both timer and motor . Ran dryer all checked normal . No lint build up at time of service . Job complete ."
Near Austin, TX 78731
Luis
Job Details: 04/22/2020
ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for no ice. Ran diagnostics found weak water flow entering pan with filter removed,found water pan cracked leaking water,ran compressor no frost pattern,evaporator tubing heavily corroded which caused refrigerant leak. Unit will need a water valve,drier,water pan,evaporator and compressor. Need AUTHO for sealed system labor and all parts; ordrng 1 NEEDAUTHO and 1 SEALEDSYSTEMLABOR and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (DRIER) and 1 W10881366 (WATER VALVE) and 1 W11229574 (WATER PAN) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR ), states that autho needed"
Near Austin, TX 78753
Wesley
Job Details: 04/22/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite and replaced gearcase and clutch but found new gearcase in post testing to be missing its magnetic gear shifts. Reordering gearcase. ; ordrng 1 W11393685 (GEARCASE)
Near Austin, TX 78746
Kevin
Job Details: 04/22/2020
DRYER/WASHER MAYTAG LSE1000 Arrived on site and inspected washer/dryer combo and found blower wheel is spinning freely and no longer attached to motor. Replaced blower wheel and dryer is now correct. Job complete
Near Temple, TX 76502
Jonathan
Job Details: 04/22/2020
WASHER MAYTAG MVWX655DW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed old hub and found dirt and grime buildup underneath hub causing the hub not to attach properly to the basket. Replaced hub assembly and tested unit in manual spin. Unit is working as designed. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to diagnose a refrigerator that is intermittently shutting off most functions. Called tech line and spoke with Adrian, he advised of several controls that could possibly cause issue, or multiple shorts in the refrigerator controls. Main control, dispenser control, pantry UI and power supply control will all need to be replaced to prevent issue from reoccurring. ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 CLONLY (CL ONLY) and 1 W11387384 (UI) and 1 WPW10677119 (cntrl-elec)"
Near Round Rock, TX 78681
Paul
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for a dishwasher with a broken rack. Found that the pivot clips have come loose. Removed pivot tine clips and instructed the customer on how to remount the pivot tine. Job complete.
Near Austin, TX 78745
Kevin
Job Details: 04/22/2020
MICROWAVE KITCHENAID KMHC319ESS5 "Arrived on site and found customer is experiencing open/door error code, at time of service visit door is registering as closed properly. replaced both interlocks microwave is operating correctly, job complete"
Near Austin, TX 78734
David
Job Details: 04/22/2020
DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site to diagnose dishwasher that was not keeping upper rack in place. Performed diagnostic. Found right adjustor had a broken locking tab and was not staying secured in the rail. Replaced right adjustor only. Retested and verified all is working as designed. Call complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/22/2020
WASHER MAYTAG MVWB855DC3 "Arrived on site to inspect washer for not starting upon inspection found the console dead and black marks on plug, instructed customer to have prongs on outlet redone, replaced console and retested, all functions returned, smell and draining issue occurred, cut drain hose and retested. No problem found. Complete"
Near Cedar Park, TX 78613
Paul
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KBFA25ERWH01 Arrived onsite for a no cool refrigerator to possibly replace sealed system parts. I found the compressor running properly. I found no signs of oil. I did find refrigerant in the unit. I recovered the refrigerant and installed a dye dryer and a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum for 20 minutes. I charged the system with 5 oz’s of R134A refrigerant and tested the unit. The low side pressure was at 0 and the unit was cooling and working as designed. I explained to the customer to let the unit run for 24 hours and test the temp before loading it because of a possible small leak. Call complete.
Near Briarcliff, TX 78669
Brandon
Job Details: 04/22/2020
MICROWAVE WHIRLPOOL GH5184XPS5 "Arrived on site for customer cod unit giving f7 error code and fan noise.
Near Austin, TX 78730
Luis
Job Details: 04/22/2020
REFRIGERATOR LG LFX25978ST/00 "Arrived on site for a defective compressor. Replaced compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"
Near The Hills, TX 78738
Luis
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for damaged door. No damaged found on door,no issues with door unit working as designed.d"
Near Waco, TX 76710
Jonathan
Job Details: 04/22/2020
ICE MACHINE KITCHENAID KUIO18NNZS2 on site for icemaker that was not making ice. Inspected unit and work area. Placed unit in a normal ice making cycle and found unit not filling. Found unit caught in the cabinet. I was able to move the unit out enough to remove the bottom cover and replace her valve but was unable to remove the unit. Tested unit in a normal cycle again and unit is working as designed. Customer also noted the light would not turn on. Tested the icemaker using the magnetron magnet on the read switch. Found unit working properly and lights turning on. Advise customer that with her new custom door, there is no magnet to notify the control that the door is closed. Customer is going to buy a magnet and try to install it herself. Call complete."
Near Austin, TX 78759
Tyler B.
Job Details: 04/22/2020
COOKTOP KITCHENAID KCGS356ESS00 Arrived to inspect unit they keep igniting. Removed top and found switch not fully clipped. Corrected and tested properly
Near Austin, TX 78744
Kevin
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site and inspected dishwasher and found it is not heating properly, found heating element is not attached at control board after correcting ran a diagnostic cycle and confirm heating element is working. No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "arrived on site to inspect refrigerator freezer frosted up. Upon further inspection, I opened the freezer door and found a large amount of frost/ice in the cabinet and on the food items. Removed the food items and removed the frost/ice and found the door had been switched and wasn’t sealing properly. I removed the washer at the bottom hinge and realigned the door and secured it at the top hinge and tested. The door is securing much better and has a better suction from the gasket. I sealed the gaps in between the chassis and cabinet with silicone. Recommended to the customer that they not lack the freezer section to where there’s no airflow. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Noah D
Job Details: 04/22/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for not starting. Upon inspection found the drain on at all times, replaced control and retested, no problems found. Complete"
Near Austin, TX 78704
Jacob
Job Details: 04/22/2020
DISHWASHER KITCHENAID KDFE104DWH0 Arrived onsite for unit not heating. Tested unit. Heating element was bad. Changed heating element. Also food stuck in sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78703
Luis
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Arrived on site to install parts previously diagnosed. Customer repaired drip pan will not need to replace,replaced fan motor,secured thermistor to correct location on suction line using foil tape and a zip tie per service pointer added a clamp and zip tie to secure evaporator towards liner,installed a new cover,secured cover with 4 screws. ; ordrng 1 CNOTE (S16360 )"
Near Bertram, TX 78605
James
Job Details: 04/22/2020
DISHWASHER BOSCH SHE3ARF2UC/22 Arrived on site and tested unit found error e9. Tested heater and found that it had failed. Installed new heat pump. Tested operation and found unit working properly. Job complete.
Near Austin, TX 78723
Wesley
Job Details: 04/22/2020
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived on site and found cavity thermostat cutting heat after 2 minutes. Ordering magnetron and thermostat and returning with cap and diode.; ordrng 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix)
Near Georgetown, TX 78633
Cliff
Job Details: 04/22/2020
MICROWAVE GE JVM6175DK1BB Arrived on site to diagnose a microwave that is not operating on sensor cycles. Found failed humidity sensor and unit. Replaced sensor and tested unit. Found all is functioning properly at this time.
Near Salado, TX 76571
Cliff
Job Details: 04/22/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site to replace terminals for dryer. Replaced terminals and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/22/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven for not heating, upon inspection found the thermal fuse open, replaced thermal fuse and retested. Heat returned. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/22/2020
REFRIGERATOR LG LFXC24726S/ 03 "Arrived on site to inspect fridge for not cooling, upon inspection we found the PCb did not change the issues, sealed system repair needed due to non working compressor
Near Manor, TX 78653
Scott
Job Details: 04/22/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site ,replacedcooktop glass . All checked normal with unit . Job complete ."
Near Austin, TX 78723
Wesley
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite and found unit operating with failing control. Replaced control to correct system failure. All checks good. Unit is now operating as designed.
Near Leander, TX 78641
Lou
Job Details: 04/22/2020
WASHER WHIRLPOOL WTW5000DW3 "arrived on site to install previously diagnosed and ordered parts. Due to the lower harness and drain pump failure, I removed and replace the harness and drain pump and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Copperas Cove, TX 76522
Al
Job Details: 04/22/2020
WASHER WHIRLPOOL WTW8500DC0 "Arrived to inspect washer still leaking.Found the valve was failing when the unit was filling the tub, water would spray from the rear causing the leaking water.Removed and replaced it.Unit now works as designed.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78750
Tyler B.
Job Details: 04/22/2020
COOKTOP JENN-AIR 89891 Arrived to inspect unit with noise after motor replaced.found mount fell off. Corrected and tested properly
Near Austin, TX 78758
Tyler B.
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived to install door, replaced and tested properly, door now sealing"
Near Temple, TX 76502
Jonathan
Job Details: 04/22/2020
RANGE WHIRLPOOL WFE525S0HV1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced wire harness and terminal block and tested unit. Unit is working as designed. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 04/22/2020
MICROWAVE MAYTAG MMV4205DS0 Arrived to inspect microwave damage.Discovered the waveguide has a hole in the center and will need to be replaced.Job complete Left unit unplugged
Near Austin, TX 78734
David
Job Details: 04/22/2020
MICROWAVE WHIRLPOOL WMH76719CS1 "Arrived on site to install previously diagnosed parts to resolve no power issue to microwave. Found fuse blown, and top interlock loose and unresponsive. Replaced control interlock fuse. Retested unit and still not getting power at control.
Near , TX 78628
Lou
Job Details: 04/22/2020
DRYER WHIRLPOOL MED5630HW0 "arrived on site to inspect dryer not drying clothes. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. I found the element illuminating in the back right vent. I found a large amount of lint in the lint chute/filter. Checked components and unit is good. Tested sensors and they are good. I serviced the washer and found it not spinning out the clothing and the clothing being too wet going into the dryer will cause them to not get dry on the 1st cycle. I recommended that the customer have someone check the dryer vents and if the unit continues to not dry to call the office. No lint observed at the end of service, job completed."