Near Austin, TX 78703
Jacob
Job Details: 01/21/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onsite for unit having damaged near console. Looked at unit. Found that right side end cap is damaged. Ordered part. Rescheduled with customer ; ordrng 1 W10555940 (endcap-pnl)
Near Cedar Park, TX 78613
Paul
Job Details: 01/21/2020
WASHER LG WT5680HVA Arrived onsite for the washer that a glass broke inside it and it needs to be cleaned up. i found glass slivers in the basket. The basket and tub needs to be vacuumed out. I removed the wash plate cap and the wash plate. Bothe were full of small pieces of glass. I vacuumed the glass out of the unit and flushed the tub. There were no more glass pieces present. Call complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived onsite for customer complaint of OTR microwave turntable making grinding noises when turning. Confirmed issue. Removed and replaced turntable motor,reassembled and tested. Turntable now moves as designed. No other issues found."
Near Georgetown, TX 78628
Dylan T.
Job Details: 01/21/2020
MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site customer complaint was microwave wouldn’t come on or anything replace all 3 control board unit is getting power correctly but still not coming on need to order the display; ordrng 1 W10588761 (panl-cntrl)
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/21/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site to replace gearcase drive pulley and belt, after replacing I ran calibration cycle, and tested unit for leaks, unit tested good."
Near West Lake Hills, TX 78746
Kevin
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and found no water flow from cold valve, replaced valve assembly and washer is now operating normally. Ran test 51 and 52 to confirm operation. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Jonathan
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KBFC42FTS06 "Arrived on site to install previous diagnosed part. Gained access to ice maker optics. Removed failed optics control and installed new. Tested ice maker operation and found ice maker operating. All tested good, no water leaks detected.
Near Austin, TX 78737
Luis
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for water leaking and frost in freezer. Found ice room door not sealing at bottom of door causing warm air to enter ice compartment,found ice box fan running weak. Diagnosed unit will need a Ice box fan,ice room door and ice room door gasket. Need AUTHO ; ordrng 1 NEEDAUTHO and 1 W10702031 (ICE DOOR) and 1 W10853439 (GASKET ICE DOOR) and 1 W10865318 (ICE BOX FAN), states that autho needed"
Near Marble Falls, TX 78654
James
Job Details: 01/21/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site and found door seal has come off. Installed new and instructed customer to allow adhesive to cure over night before using. Job complete
Near Austin, TX 78722
Scott
Job Details: 01/21/2020
RANGE KITCHENAID KFGD500ESS04 "Arrived on site for upper oven not lighting . Found bake igniter burned out . Replaced igniter . Tested unit ,all checked normal . No gas leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Al
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived to install previously ordered part.Removed and replaced the main harness.Reassembled and unit tested as designed.Called Whirlpool Tech line and spoke with LEON, who walked me through the repair.Job complete"
Near Georgetown, TX 78628
Lou
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to inspect water/ice build up under crisper drawer. Upon further inspection, I found water under the pantry base and once I removed the base, I found ice had formed. I found that when the RC evaporator is defrosting water is overflowing the Evap tray and running under the pantry base. I pulled the unit from the wall and removed the back cover. I removed the drain tube and found it clogged with debris. Using my steamer, I blasted the RC evaporator drain tube inside the RC section with hot water to clear any other debris. Reinstalled the drain tube and using manufacturers approved silicone, I sealed the opening of the drain tube to prevent warm air leaking into the RC evaporator area. I reassembled the unit and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Andy
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator door closing issues. Upon arrival customer informed me that issues are door closing issues for FC. FC too cold. And RC door leaks water and freeze in ice container. Tested and inspected unit and found FC temperature in range. All doors and sliding trays operations are normal. Did find abnormal water/ ice buildup in ice container on left RC door. Found door, Ice maker, ice bucket and ice container door will need to be replaced. Due to customer feeling FC is too cold bumped up from 0° to 5° and asked customer to keep an eye on to see how that works and showed customer how to adjust temperature if needed. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10815695 (dor-fip ss) and 1 W11129522 (ice-contnr) and 1 W11399564 (ICE DOOR)"
Near Austin, TX 78748
Luis
Job Details: 01/21/2020
FREEZER WHIRLPOOL WRX986SIHZ00 Arrived on site removed defective drawer installed new drawer assembly
Near Georgetown, TX 78633
Jonathan
Job Details: 01/21/2020
DISHWASHER GE GSD5320D01BB "Arrived on site for to install previous diagnosed part. Gained to hose chamber and removed failed hose and installed new. Installed unit and tested operation and monitored for water leaks. Found all operations tested good, no water leaks detected.
Near Austin, TX 78748
Leonardo
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG535S0JS0 "Arrived on site to test unit for no control, upon inspection we found the control was fried, replaced Control board and retested, no issues. Called safety and no answer due to holiday. Complete"
Near New Braunfels, TX 78130
Robert
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on job for the microwave vent light not working. Replaced control and light bulb. tested unit. And everything is working properly. Complete.
Near Round Rock, TX 78664
Andy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator not cooling. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78721
Scott
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for humming noise . Sound was evedient in test 3 . Replaced fan and dampener . Noise is still there . Ordering con fan and blade , ice box fan blade . No water leaks detected . Please call to set return .; ordrng 4 DAMPENERPADSCOMPRESSORs and 1 W11123104 (COND FAN) and 1 WP12825803 (blade-fan) and 1 WPW10123444K (wheel)"
Near Austin, TX 78731
Cliff
Job Details: 01/21/2020
RANGE JENN-AIR JGRP430HL00 Arrived on site to diagnose a range that is not heating properly. Checked temperature and found all is working properly at this time. No further repairs are needed at this time.
Near Round Rock, TX 78665
Andy
Job Details: 01/21/2020
OVEN KITCHENAID KEBS207ESS00 Arrived on site to install previously diagnosed parts from first visit. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near Austin, TX 78731
Cliff
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice cube stuck in stripper arm preventing it from cycling. Advised homeowner on findings. No repairs were done today. No leaks were found at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker cycle. Found heater not engaging on ice maker. Removed failed ice maker and installed new. Monitored ice cycle and fill operation. Tested all other operations. All tested good, no water leaks detected."
Near Kingsland, TX 78639
James
Job Details: 01/21/2020
OVEN WHIRLPOOL WFE770H0FZ2 Arrived on site and installed new harness. Tested operation and found unit working properly. Job complete
Near Nolanville, TX 76559
Arthur B.
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived onsite for customer complaint of water drips on dispenser, ice build up on FC door brackets and icemaker in door not making ice. Ran diagnostics and found error code E2. Attempted a harvest and found motor not moving. Upon inspection of FC door found bracket not sitting correctly causing gap on top of door liner. Ordering door brackets and return with icemaker, ice door and valve. All water connections were dry at time of service.; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)"
Near Austin, TX 78748
Luis
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for freezer door issues. Found left side of freezer door not sealing. Removed door found gears on tracks not aligned. Aligned both gears on door tracks,reinstalled freezer door checked door operation gasket sealing correctly to cabinet"
Near Austin, TX 78752
Scott
Job Details: 01/21/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived on site for washer making noise . Found and removed change stuck between wash plate and inner basket . Ran calibration and diagnostics wash test all checked normal . No water leaks detected at time of service .job complete .
Near Austin, TX 78738
Luis
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Arrived on site for freezing in fresh food and ice build up in freezer. Found air entering around damper with damper door shut,added sealer around damper housing. Found freezer door not sealing to cabinet,adjusted tracks to freezer section reinstalled door checked door seal good"
Near Austin, TX 78748
Leonardo
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to test unit for a non drying situation, upon inspection we found heating element was working correctly and all functions checked out, instructed customer on proper use with rinse aid. Complete"
Near Kyle, TX 78640
Leonardo
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to test dispenser, upon inspection found the door to the dispenser was misaligned due to packet placement, repaired door and placed in correct position. Complete"
Near Salado, TX 76571
Arthur B.
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Spoken with customer regarding part. Did not have part on this visit Ordering part for return.; ordrng 1 WPW10605057 (pump and motor assy)
Near Austin, TX 78653
Scott
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for dented lid door . Replaced lid . All checked normal with unit . No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78130
Robert
Job Details: 01/21/2020
DISHWASHER AMANA ADB1400AGS1 Arrived on job for dishwasher not drying dishes properly. Upon inspection we found that the dispenser is not dispensing the drying agent into the dishwasher. Replaced dispenser and tested. Everything working properly. Complete
Near Kyle, TX 78640
Kevin
Job Details: 01/21/2020
DRYER WHIRLPOOL WED6200SW1 Arrived on site and inspected dryer and found tension pulley is rattling. Replaced it with dryer kit and found pulley in dryer kit is too big. A new one will need to be ordered to correct the issue. ordrng 1 8547174V (pulley-idr) and 1 KBONLY
Near New Braunfels, TX 78130
Robert
Job Details: 01/21/2020
WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not powering on. Ran diagnostics and found that the drain pump was running continuously. Replaced control board and calibrated. Everything is working properly no leaks detected. Complete.
Near Austin, TX 78759
David
Job Details: 01/21/2020
WASHER WHIRLPOOL MHW5630HC Arrived on site to install previously diagnosed parts. Used harness to repair. Retested unit and lock is now properly functioning. All is working as designed. Call complete.
Near Pflugerville, TX 78660
Al
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived to inspect dishwasher not draining or drying properly.Ran diagnostics test mode and unit tested as designed.Customer wasn’t using rinse aid so dishes were not drying properly.Unit drained and heater worked properly.All water lines were dry at the time of service.Job complete
Near Holland, TX 76534
Dylan T.
Job Details: 01/21/2020
WASHER GE GFW450SPM1DG Arrived on site customer complaint was washer wasn’t doing anything call tech line previously and they told me to replace the soap dispenser motor replace the part ran the unit still would not work properly call tech line they told me to order the inverter again and the motor and the pressure switch just to be on the safe side informed customer what was going on ; ordrng 1 WH12X20898 (washing machine pres) and 1 WH12X27941 (inverter) and 1 WH20X27942 (drive motor asm)
Near Austin, TX 78745
Leonardo
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS72EC0HV00 "Arrived on site to replace door glass,replaced glass
Near Leander, TX 78641
Lou
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven nameplate peeling off. Upon further inspection, I found the nameplate coming off and appeared as if something rubbed up against and got hung on it and peeled it off. I removed the old nameplate and repacked it with a new one. Nit is within the 30 day cosmetic warranty. Unit is operating as designed. Job completed."
Near San Marcos, TX 78666
Brandon
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to replace shocks ordered by previous tech, after replacing shocks, I ran diagnostic test cycle, every test passed in diagnostic mode. Unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite and inspected oven for temp concerns. Found unit operating as designed. Advised customer extensively on use and care.
Near Austin, TX 78727
Wesley
Job Details: 01/21/2020
DRYER MAYTAG MEDX655DW1 Arrived onnsite and found unit operating as designed. Found long dry times coming from crushed vent. Advised customer on findings. All else checks good.
Near Spring Branch, TX 78070
Richard
Job Details: 01/21/2020
MICROWAVE FRIGIDAIRE FGMO226NUF Arrived onsite for the microwave not turning on. Upon inspection found that the fuse was blown. Replaced door switches and fuse and the microwave comes on but it thinks the door is closed when door is open. Need to order other switch. And bracket. Office to reschedule. ; ordrng 1 5304519341 (BRACKET) and 1 5304519343 (UPPER MICRO SWITCH )
Near Round Rock, TX 78665
Andy
Job Details: 01/21/2020
MICROWAVE KITCHENAID KMHC319ESS3 Arrived on site for previously installed door damaged. Inspected unit and found damaged door. (see SD-QuickPic) removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/21/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to test again, repaired and retested, no problems found or leaks detected. Complete"
Near Round Rock, TX 78664
Andy
Job Details: 01/21/2020
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not filling with water. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near , TX 78654
Lou
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My five readings were 333, 309, 399, 337, 394 for an average of 354 degrees. I advised the customer of my findings and made recommendations for use and care. Job completed."
Near Austin, TX 78738
Luis
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for refrigerant leak. Installed updated fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Replaced the compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Near Austin, TX 78746
Kevin
Job Details: 01/20/2020
REFRIGERATOR GE TPX24BRYAWW "Arrived on site and inspected refrigerator and found water line to icemaker from inlet valve is Burnt and Cracked, Condenser fan has failed and compressor is overheating which is melting water line. Turned water off at source
Near Horseshoe Bay, TX 78657
James
Job Details: 01/20/2020
ICE MACHINE KITCHENAID KUIC18NNTS0 "Arrived on site and tested operation. Found large block of ice has formed on evaporator and unit is not filling with water. Inspected water line and found lots of debris in fill tube. Also found external drain pump is leaking. Also found shower head and tube separating causing leak at connection. Unit will,need new valve, tube and pump to repair.
Near Austin, TX 78723
Wesley
Job Details: 01/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found power to unit but unresponsive UI. Drain works though. Ordering UI electronics to repair. ; ordrng 1 W11368911 (UI)
Near Manor, TX 78653
Scott
Job Details: 01/20/2020
MICROWAVE FRIGIDAIRE MWV150KBB
Near Austin, TX 78751
Richard
Job Details: 01/20/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived onsite for the ice maker not working. Ran diagnostics and found that the ice box fan is not working. Upon inspection found that there is ice build in the freezer compartment. Advise customer to turn refrigerator off to allow ice build up to defrost. Also Ordering the ice box fan. Office to schedule a time frame. ; ordrng 1 W10685479 (fan)
Near Lockhart, TX 78644
Jacob
Job Details: 01/20/2020
RANGE KITCHENAID KFED500ESS02 Arrived onsite for knob to unit not working. Tested unit. Found that metal ring inside knob is missing. Ordered part. Rescheduled with customer ; ordrng 1 W11230929 (knob)
Near Liberty Hill, TX 78642
James
Job Details: 01/20/2020
WASHER LG WM3360HVCA Arrived on site and installed bellow ring. Ran diagnostics and found unit working properly. Job complete
Near Austin, TX 78733
Luis
Job Details: 01/20/2020
ICE MACHINE KITCHENAID KUIO18NNZS0 "Arrived on site for no ice. Found incorrect water filter for unit. Installed a new water recommended from manufacture,ran diagnostics all test passed.
Near Leander, TX 78641
Lou
Job Details: 01/20/2020
REFRIGERATOR LG LMXS30776D/02 "arrived on site to install previously diagnosed and ordered parts. Due to the unit right door bottom left corner being open approximately 1/8 inch, I was to removed and replaced the right door bottom hinge and adjust. However, the part ordered ended up being the wrong part; therefore, I am reordering the correct part. I am ordering the right door lower hinge AEH74197710 No leaks observed during service.; ordrng 1 AEH74197710 (LOWER HINGE)"
Near New Braunfels, TX 78132
Robert
Job Details: 01/20/2020
DISHWASHER JENN-AIR JDB8700AWP3 Arrived on job for the washer stopping mid cycle. Found that the optical sensor cracked and damaged the wire harness. ; ordrng 1 W10861608 (harns-wire)
Near Austin, TX 78739
Leonardo
Job Details: 01/20/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit leaking. Found unit leaning to the right and found insulation stuck in lip observing water and leaking. Will need new insulation W10380173. ; ordrng 1 W10380173 (INSULATION )
Near Georgetown, TX 78628
Cliff
Job Details: 01/20/2020
REFRIGERATOR AMANA AFI2538AES Arrived on site to diagnose a refrigerator that is not dispensing water properly. Found aftermarket filter installed in unit causing water flow issue. Advised homeowner on correct filter to purchase and no further repairs to be done at this time. No leaks were found at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 01/20/2020
ICE MACHINE KITCHENAID KUID508HPS00 Arrived on site and installed new light. Found light still not coming on. Found after unplugged and plugged unit back in the light came on. Found magnet missing inside inner door. Unit will need new inner panel with magnet to repair. ; ordrng 1 W10563026 (panel)
Near Austin, TX 78754
Scott
Job Details: 01/20/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site replaced rails .also customer had complained about moisture on fresh food mullion ,adjusted mullion heater . Door is now sealing properly .no water leaks detected at time of service. Job complete ."
Near Austin, TX 78754
Richard
Job Details: 01/20/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for the refrigerator not cooling. Upon inspection found that the Fresh food evaporator had frozen up again. And also found that the dispenser motor is not working and the freezer light module is not working causing the lights to blink. Need to order parts. Need authorization to replace control, UI, fam motor assembly, dispenser motor, module. Evap cover. ; ordrng 1 NEEDAUTHORIZATION (NEED AUTHORIZATION FOR REPAIR ) and 1 W10822606 (motor) and 1 W11205083 (module)"
Near Austin, TX 78749
Kevin
Job Details: 01/20/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced all parts diagnosed by previous technician, ran test 12 and all function has returned to washer, job complete"
Near Elgin, TX 78621
Scott
Job Details: 01/20/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Arrived on site for dishwasher leaking . Found tub has cracked in front of tub due to heater failure ,will need tub , and lower spray arm has failed . Will need autho . Only leak detected is crack in tub . Please cal to set return .; ordrng 1 AUTHO and 1 W10804026 (tub-dishwr) and 1 WPW10319027 (arm-spray)"
Near Austin, TX 78702
Leonardo
Job Details: 01/20/2020
MICROWAVE IKEA IBMS1455DS01 "Arrived on site to test unit for a missing button. Upon inspection we found the clip that holds the button had broken and was hanging from the mic, ordered button w11086664 and clip w11116990, ; ordrng 1 W11086664 (BUTTON ) and 1 W11116990 (CLIP)"
Near Leander, TX 78641
Tyler B.
Job Details: 01/20/2020
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived to replace middle valve. Removed and replaced and tested good
Near Austin, TX 78735
Leonardo
Job Details: 01/20/2020
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to test unit for lock keypad. Unlocked keypad test unit and unit test good on complete
Near Canyon Lake, TX 78132
Robert
Job Details: 01/20/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for the oven user interface not working. Upon inspection we found that the interface was indeed malfunctioning. Replaced the UI console and tested oven. everything working properly. Complete.
Near Austin, TX 78746
Leonardo
Job Details: 01/20/2020
MICROWAVE JENN-AIR JMC8130DDS Arrived on site to test unit for microwave not working. Test unit and found unit not getting power. Pulled unit out and found tripped breaker at outlet. Secured breaker fuse test unit and unit test good job complete.
Near Seguin, TX 78155
Jacob
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived onsite to replace parts. As replacement of parts. The water hose that goes to the valve ripped in half. Ordered new part. Rescheduled with customer. ; ordrng 1 W10349052 (tube-water)
Near Austin, TX 78717
Tyler B.
Job Details: 01/20/2020
MICROWAVE JENN-AIR JMW3430WS00 "Arrived to inspect unit with turntable not spinning. Found table was turned on, unit will need motor replaced, due to complexity will need 2 techs and 2hrs and 1 CNOTE (2HR WINDOW ) and 1 CNOTE (OFFICE RS)"
Near Austin, TX 78757
Wesley
Job Details: 01/20/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onnsite and found unit operating with repeat failure. Ordered a defrost. Returning with cover and harness to repair. ;
Near Lampasas, TX 76550
Arthur B.
Job Details: 01/20/2020
OVEN WHIRLPOOL WFE505W0HS1 "Arrived onsite for customer complaint of slide in range oven door hinge broke. Found spring hinge holder broken. Removed and replaced hinges,reassembled and installed door. Door open/closes as designed."
Near Manchaca, TX 78652
Kevin
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRS325FDAT "Arrived on site and inspected refrigerator and found freezer lights are out and fresh food section lights are flashing, removed and replaced both and they are now working properly. Job complete"
Near Austin, TX 78753
Richard
Job Details: 01/20/2020
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that the pump motor is not working. Replaced sump and pump and dishwasher tested good and no leaks detected complete
Near Austin, TX 78723
Luis
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for water leaking. Diagnosed frozen drain,installed updated drain tube kit,cleared freezer drain checked water flow though drain,water draining correctly. Repair covered under AUTHO S38211"
Near Salado, TX 76571
Arthur B.
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to new ice door to French door refrigerator. Removed paddle frame. Removed both ice door and ice chute. Found upon reassembly that water paddle is warped as well. Ordering new paddle. Reassembled. Customer cabbies measured fill for now until paddle is replaced. All water connection were dry at time of service.; ordrng 1 W10678156 (pad WATER)
Near New Braunfels, TX 78130
Robert
Job Details: 01/20/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived onsite for oven door falling off. Upon inspection we found that the trim around the glass of the oven door is coming off. Ordering parts front panel glass.; ordrng 1 W11249559 (PANEL STAINLESS)
Near Leander, TX 78641
Lou
Job Details: 01/20/2020
WASHER WHIRLPOOL WFW6620HW0 "arrived on site to inspect washer leaking. Upon further inspection, customer advised that the unit is leaking water from underneath. I placed the unit in diagnostics showing error code F0E5. Cleared the code and continued with testing. Unit operated as designed and produced no water leaks. While testing, I found dry water debris at the bottom of the door and at the bottom left hand corner of the bottom drawer handle. Also found pet hair debris in between the door and the bellow (door gasket). Made recommendations for use and care for the unit (cleaning). No water leaks observed during service, job completed."
Near Lakeway, TX 78734
Paul
Job Details: 01/20/2020
OVEN JENN-AIR JJW2430DS03 Arrived onsite for the oven with the clock gaining time. The customer stated he set the time about 3 weeks ago with the microwave and his phone and the unit has gained about 8 minutes. I checked voltage to the UI and had 13.87VDC. I replaced the control panel and programmed it. Call complete.
Near Waco, TX 76708
Jonathan
Job Details: 01/20/2020
FREEZER FRIGIDAIRE LFFH17F3QWA "Arrived on site for freezer that would not cool. Inspected unit and work area. Tested voltage from the outlet and was getting 118 V. Checked evaporator for frost and found it completely clean of frost or debris. Plugged unit in and noticed compressor not running. Checked the starting controller and found the starting device open. Tested voltage going to the starting device and found it at 0 V. Checked the defrost timer and found it running. Tried to switch it into running the compressor. The unit did not send voltage. I checked the temperature control and tested voltage to the control. Voltage was good. Tested continuity through the temperature control and found an open line as well. Called Michelle at 5 star home foods (warranty company). She was out of the office. I called back and spoke to someone in customer service who gave me to a manager named Scott Replaced both temperature control and starting controller. Tested unit and the unit worked as desig
Near The Hills, TX 78738
Brandon
Job Details: 01/20/2020
DOWNDRAFT WHIRLPOOL UXD8630DYS5 "Arrived on site to replace motor, after replacing motor, unit tested good."
Near Kyle, TX 78640
Kevin
Job Details: 01/20/2020
REFRIGERATOR MAYTAG MFI2570FEW01 "Arrived on site and found doors are unlevel but in order to correct them front feet would need to be set and this would lock refrigerator in place. Customer prefers the option of cleaning behind the refrigerator so the doors can’t be adjusted. Currently icemaker is operating normally, customer has had a few experiences during the summer five months ago where it stopped producing ice but then started again. No further repair is required at this time, job complete"
Near Driftwood, TX 78619
Brandon
Job Details: 01/20/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not making ice, found heater going to fill tube had burned up and burned the lining of the refrigerator and customer saw.
Near Austin, TX 78725
Richard
Job Details: 01/20/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found that the water valve was clogged. Replaced valve and dishwasher tested good and drain good no leaks detected. Complete
Near Killeen, TX 76549
Arthur B.
Job Details: 01/20/2020
WASHER MAYTAG MHW5630HC0 "Arrived onsite for customer complaint of front load washer not draining. Removed front bulkhead and removed drain trap. Found socks and coins. Removed all obstructions,reassembled,cleared error codes and tested. Unit now works as designed. All water connections were dry at time of service."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/20/2020
OVEN KITCHENAID KODE300ESS02 "Arrived onsite for unit making abnormal noise when temperatures get above 400°. Customer had unit heating on arrival. Performed diagnostics mode and checked fault codes, none found. Performed component activation and found convection fan blade at fault. Will need to replace fan blade and cover. ordrng 1 W10860984 (CONVECT BLADE AND NUT) and 1 W11234761 (CONVER )"
Near Austin, TX 78733
Luis
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for no lights in fresh food and freezer compartment. Diagnosed faulty led controls in freezer and fresh food,replaced both led controls,powered unit on all leds working as designed."
Near Killeen, TX 76549
Al
Job Details: 01/20/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect defective burners.Confirmed the complaint and removed and replaced them.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78717
Tyler B.
Job Details: 01/20/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived to inspect unit with noise door and no operation. Found slide in interlock case has broken and would need replaced, also found door was slightly crooked, and customer is requested door replacement. ; ordrng 1 461967570351 (spring) and 1 461967750494 (support) and 1 CNOTE (OFFICE RS ) and 1 CNOTE (2HR WINDOW ) and 1 W10577914 (glass-door) and 1 W10687342 (door/mw) and 1 W11214480 (arm)"
Near Georgetown, TX 78628
Lou
Job Details: 01/20/2020
WASHER WHIRLPOOL WFW92HEFW0 "arrived on site to inspect washer not draining. Upon further inspection, the customer advised that there is water inside the bellow at the bottom of the door after running a drain & Spin cycle. I found some debris blocking the port holes in the bellow and tub leading to the drain pump. I cleared the debris and remove the back panel and checked the drain pump filter. Found a minimal amount of debris. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Lou
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator ice maker noises. Upon further inspection, the customer advised that the ice maker makes a loud noise when making ice. I found the ice bin full so I dispenser some ice out to allow the ice maker to cycle. Once the ice maker cycled and the water dispensed into the tray, the customer advised that the water dispensing into the tray was the lid noise. I advised the customer that the noise was the water valve and was normal. Also, the customer advised that the refrigerator drawers were difficult to remove. When I attempted to pull a drawer out, it was very difficult. I found that the drawer wasn’t inserted correctly into the shelf. Using some grease approved by the manufacturer, I applied the grease on the rails of the shelf to make it easier for the drawers to glide on the rails. Tested the drawers and they operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78749
Leonardo
Job Details: 01/20/2020
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to test unit for f3 error code, upon inspection we found the F3 error code was still active, which was a open thermal sensor, replaced thermal sensor and retested. Passed all tests and was in the correct range at 350. Complete"
Near West Lake Hills, TX 78746
Luis
Job Details: 01/20/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no ice and loud noise. Diagnosed ice hitting evaporator fan motor,ran diagnostics open thermistor on both ice makers. Replaced both ice makers. Removed evaporator cover defrosted fresh food evaporator,installed updated cover,secured thermistor to correct location on suction line,installed the updated control,changed defrost setting to basic
Near Georgetown, TX 78628
Lou
Job Details: 01/20/2020
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to install previously diagnosed and ordered part. Due to the dispenser door gasket failing, I removed and replaced the dispenser and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Manor, TX 78653
Scott
Job Details: 01/20/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site for no heat dishwasher . Found no power to heater . Replaced control , ran diagnostics . No error codes and unit is checking normal .unit heater is heating . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78746
Leonardo
Job Details: 01/20/2020
OVEN WHIRLPOOL WFE510S0HS1
Near Georgetown, TX 78626
Cliff
Job Details: 01/20/2020
REFRIGERATOR KENMORE 106.5178241 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found failed start relay on compressor. Replaced relay and tested unit. Found all is functioning properly at this time. No leaks were found at time of service