"Arrived on site for customer complaint of unit not keeping correct time, found unit was not connected to WiFi, I connected unit to WiFi using customers phone/app, unit tested good.

"Arrived onsite and tested and cleaned burners and ignition ports. Charged 199.98 for service. Unit has an electrical problem in the spark module that occasionally energized the fan when the front left burner is turned on.

Arrived on site to replace convention fan and sensor and control bOard. Replaced all parts test unit and unit working correctly job complete.

Arrived on job for complaints of still leaking. Found the previous leaks also blocked drain and freezer drain should have be corrected as well.

Arrived onsite for the seal on the freezer door not sealing properly. Looked at the seal on the freezer door. Noticed the seal wasn?t seated properly in the channel along the door. Re seated seal. Tested the door. The door sealed properly. No issues at this time. Job complete

Arrived onsite and found inverter had power but compressor wasnt running. Windings resistance was out of range at compressor. Ordering compressor to repair. Returning with inverter just in case. Office to reschedule. ; ordrng 1 W10756020 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (UV drier)

"Arrived on site for dryer not heating . Found element coil had failed . Replaced element . Unit is now heating properly . No lint build up. Job complete"

"Arrived on site to inspect unit for draining water all over floor, upon inspection found the customer dropped items on drain hose causing it to come out of drain pipe, realigned and tested. Complete"

Arrived on site to test unit for oven not working. Test unit and found bad valve. Ordering new valve office to reschedule. ; ordrng 1 WB21X26605 (Valve)

Arrived onsite and tested oven for Temperature issue. Tested and repaired grounded wiring in the sensor harness. Found unit is now operating as designed. Advised customer on repair and findings. All checks good.

Arrived on site for a washing machine that?s not completing cycles. Inspected unit and work area. The customer advised the unit won?t fill with water money and initially goes to start his unit. He advised it?ll start to fill and then completely shut off. Ran the unit through diagnostics and found an F8 E1 (low/no water detected) and F3 E2 (inlet water temperature fault) error codes. Tested the water valves and found the water hoses swapped on the washer contributing towards this issues here the cold water valve was getting hot water and cold at the hot water valve. Swapped over water hoses and tested unit. The unit began working as designed. Call complete.

"Arrived on site for customer complaint of front left burner having yellow flames, found failed burner head, ordering burner head. ; ordrng 2 WB16T10028 (Burner head)s and 1 Cnote (Office to drop ship parts to customer)"

"Arrived on site for door issues. Found broken plastic endcap on fresh food door where hinge pin sits in door broken,diagnosed unit will need a new fresh food door.

Arrived on site to install previously diagnosed parts. Installed new gear case and slider then put the unit in diagnostics mode. Ran a spin, agitate and diagnostics cycle. The unit is running as designed. No leaks observed at time of service. Call complete"

"Arrived on site for no water or ice. Tested dispenser no water valve energized,diagnosed a frozen tank,defrosted water tank,added sealer around gaps between fan scroll and air tower. Tested water dispenser water now dispensing"

"Arrived onsite for washer not entering spin cycle. Upon arrival put unit in diagnostics and found stored error code for long fill, overloading and off balance. Tested valve and got limited water flow. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Also instructed customer on proper loading to avoid off balance load error. Job complete"

"Arrived on site for loud noise. Diagnosed ice hitting fan motor,defrosted evaporator,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie,installed cover,adjusted drain pan to sit level. ; used 1 W11033168 from stock"

"Arrived on site for gas cooktop burners flame having yellow spots and smell gas when cooking. Inspected unit and work area. Calibrated gas sniffer and check for leaks. No gas leaks found. Customer requested to adjust flame size. Adjusted flame to customer likens ( flame could be lower). Informed customer yellow spots particles in gas, normal especially for propane.

Arrived on site for BOTTOM FAN SECTION ON FRIDGE CONTINUES TO FRZ UP CAUSING THE FRIDGE TO NOT COOL. REPLACED MOTOR. CONTROL BOARD REPLACEMENT FROM LAST VISIT SEEMED TO WORK FOR A WHILE BUT NOW WE'RE BACK TO SQUARE ONE. Found heavy frost built up over RC evaporator cover. Otherwise evap cover and drain pan looked good. FC evap cover was good. Pulled out fridge to inspect drain tube and it was good and water was in the pan. No obvious reasons for frost build up from inspecting behind cardboard cover. While behind the fridge I found an area just below the center area of the back panel with a large air gap. This area was cold to the touch and could very likely be the cause of these ongoing issues with the fridge.

Arrived on site to diagnose a dryer that will not start. Found console broken not allowing switches to mount and start switch shorted. Replaced both parts and tested unit. Found all is functioning properly at this time.

Arrived on site for Not Making Ice - Refrigerator. Tested ice maker I previously installed by jumping T to H and Ice maker motor would not spin. Ice maker I installed last visit is faulty. Removed ice maker and installed new ice maker. Jumped new ice maker from T to H and the ice maker motor spins as designed. Explained to customer they should dump any ice the new ice maker produces between now and six tonight then they can start using the ice it produces. Job completed.

Arrived onsite for unit not dispensing ice. Looked at the unit. When hit the switch on the paddle. The door will open but the motor will not turn. Also the the paddle is very difficult to get to turn on for ice to start dispensing. Let customer know that the motor and paddle will need to be changed at the same time. Rescheduled with customer ; ordrng 1 W10133603 (pad)

Arrived onsite for microwave not heating. Upon inspection found high voltage issues. Replaced magnetron capacitor and diode. Tested unit and unit is functioning properly.

"Arrived on site to inspect unit for not allowing selections, upon inspection found the panel worked normally. Reset to factory setting and found no issue. Complete"

Arrived on site to replace latch and strike from previous diagnosis. Found strike was broken in packaging.; ordrng 2 W11457841 (STRIKE)s

"Arrived on site for no ice and lights. Ran diagnostics E2 error ran harvest test passed,ran fill test passed,power cycled u it ran harvest test passed no errors,diagnosed a defective freezer led. Replaced freezer led all leds working as designed.

"Arrived on site and inspected dryer and found control panel is unresponsive. Confirmed incoming voltage is good, cut off is good thermal fuse is good, element is good. Replaced control board and control panel and dryer is now operating normally. Sound airflow is restricted are the exterior sent flap/exit on the home will not open/is stuck. Recommended at homeowner have this corrected before Dryer is used again, job complete"

"Arrived on site for a refrigerator not producing ice. I checked the temps and found the at RC 37?f and the FC 0?f. I put the unit into diagnostics mode and jumped the IM. It harvested as designed. I then jumped the fill and found it did not fill. I gained access to the fill tube and found it frozen over. I steamed it out and tested the fill again. The fill was now working as designed. I gained access to the harness at the left door hinge and checked voltage to the fill tube heater at molex with light blue to white. I found correct 120V going to it. I then unplugged the unit and ohmd it out at the same molex. I found the fill tube heater bad, which is causing the fill tube to freeze over. We will need to replace the door with the heater. No leaks observed at the time of service."

Arrived onsite for washer not functioning correctly. Upon inspection found failed actuator. Error codes confirmed error. Replaced actuator. Tested unit and unit is functioning properly. Customer started a normal load and unit is functioning properly. Job complete

"Arrived onsite and found latch failed, replaced latch

"Arrived onsite and found clogged venting and electrical supply issue. Cleared vent and secured, also advised that if symptoms recur, electrician will be needed. All else checks good.

Arrived on job for complaints of noise. Ran test for damper and it is no causing noise. Replaced icemaker. After replacement test operation and it filled with water

I arrived on site for a refrigerator with no cool. Checked temps in RC and found at 80?f I checked voltage at the wall and found correct voltage. The compressor never turned on either. I gained access to the compressor and found that start device was not receiving 120V this indicates a possible issue with the control. I unplugged the unit and removed the start device. I then ohmd all compressor windings to ground and found them all open. This indicates a bad compressor as well. Before verifying control failure I made customer aware of compressor.

Arrived on job for complaints of error code. Code F3E2 for over temperature. Will need to replace control and sensor. ; ordrng 1 WPW10131825 (sensor) and 1 WPW10340935 (cntrl-elec)

Arrived onsite and did not detect any leaks. Advised customer that carbon monoxide alarm should be installed.

"Arrived on site for customer complaint of unit not making ice, found failed ice maker, ordering ice maker. ; ordrng 1 W10882923 (Ice maker) and 1 Cnote (Office to reschedule)"

"Arrived on site to inspect unit for not turning off when needed, upon inspection found the switches had been fused closed. Replaced switches with correct switches I had in stock (Small Tab) and tested unit, all functions returned normally. Complete"

"Arrived on site for Washer Wont turn on. Found control had a short with a burn mark in the mold. Removed control and installed new control. Unit would still not turn on. Disconnected UI and washer powered up. Went to test UI harness and control popped and left the same burn mark in the same spot on the new control. Ordering Control, UI, and drain pump to return and complete the repair. ; ordrng 1 W11419051 (Control) and 1 W11413339 (White Console) and 1 W11478525 (UI) and 1 W11396717 (Water Pump)"

Arrived on site to diagnose a washer that is not cycling. Found faulty inlet valve and replaced it. All is working properly at this time and no leaks were found at time of service.

"Arrived on site for customer complaint of unit not dispensing water, found failed control and UI communication issues, I replaced both parts, unit tested good. ; ordrng 1 W11451366 (Filter head)"

Arrived on job for leaks again. Found the dishwasher returned back to a forward tilt pushing water out in wash cycle. Corrected placement again.

"Arrived on site to inspect refrigerator with frost in RC section. Upon further inspection, I found frost built up in the right side of the FC door and rail. I found the unit not leveled and the doors not closing properly. Inspected the RC evaporator and it was good. I found the RC evap drip pan warped in the middle. Installed 2 shims to the drip pan to level it out. Leveled the unit and raised the right RC door to sit evenly with the left RC door. Tested the doors/drawers and all are operating as designed. Removed the remaining frost on the FC door/rail. No water leaks observed during service, job completed."

"Arrived on site for customer complaint of f2e1 error code, found failed control, I replaced control, unit tested good."

"Arrived onsite for washer not spinning clothes out. Upon inspection found signs of failed gearcase, actuator and suspension. Will also need to order cam, belt, hub and wash plate. Will need 2 hr and AUTHO. Office to reschedule. ; ordrng 1 2HR (2 HR) and 1 AUTHO (AUTHO ) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11239857 (belt) and 1 W11454734 (GEARCASE )"

Arrived onsite and found failing console. Replaced console to repair. Unit is now operating as designed.

"Arrived on site , found old actuator on unit . Actuator failing . Customer also complained about door latch just clicking . Ordering actuator and will replaced latch on return . Call to set return ; ordrng 1 W10913953 (ACTUATOR )"

"Arrived on site for customer complaint of unit not making ice, found 120v getting to ice maker, found pins to be in good shape, found ice maker failed in diagnostic tests, ordering ice maker. ; ordrng 1 Cnote (Office to reschedule)"

Arrived on. Site for unit not draining properly. I inspected the unit and work area. The customer showed me the door it not staying down and is being pulled back up. I found the right hinge missing the friction pad. I also found the insulation stuck in the hinge and the unit not leveled correctly. I corrected the level and the insulation. I put the unit Into a diagnostics cycle and found all functions working properly. I am ordering the friction pads to complete the repair. ordrng 2 WP8268961 (Friction pads)s

"Arrived on site and inspected washer and found actuator arm has come out of cam kit ring, replaced actuator per service pointer. Ran an automatic test cycle and then a calibration after replacement and washer is operating normally, job complete"

"Arrived on site to inspect dishwasher not level. Upon further inspection, I found the unit was lifted up in the front. Re-leveled the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for washer making loud noise in spin and shaking badly. Upon inspection I found no stored error codes in the unit. I found that when spin is engaged I can hear the unit scratching and as the RPMs increase the scratching gets worse at some points but the noise is consistent with a failing gearcase. I am ordering a gearcase (W11423758) cam(W10721967) belt(W11239857) all other functions worked as designed in diagnostics. No leaks detected. Office to R/S due to part availability. ; O-emld tckt

Arrived onsite for dryer not drying clothes on first cycle. Upon inspection I found the vent test kit showing poor air flow with the vent hose attached and good flow when detached. I found only a 3 ft run to the outside and I could see the yard so there was no obstruction in the vent. I ran temp tests and found the unit cycling as designed but in sensing mode it would cut off quickly. I replaced the thermistor and advised the customer to monitor the unit but as of now the unit is working as designed. Job complete.

Arrived on job for complaints of code.

Arrived on site for a dish washer with an upper rack not pulling out. Upon father inspection I found the back left wheel came off track. I was able to remove and inspect the rack/rail and I found the. in perfect shape. I found the rack works as designed and advised customer not to overload the rack. Call complete.

Twenty minutes after departing customer called me to state it had shut down and locked the lid exactly as it had done before. Went back to home and found board not responding to voltage. Ran test on board and found board faulty. Removed control and installed new control. Washer running as designed.

"Arrived on site for oven not heating . Found igniter had failed . Replaced bake igniter , oven preheated normally no gas leaks detected at time of service. Job complete"

Arrived on site for fridge freezing food items. I inspected the unit and work area. I gained access to the freezer evaporator. I found a partial frost pattern on the freezer. I tested the thermistor and found the thermistor getting 5vdc and showing within range and changing when I apply heat. I gained access to the fresh food thermistor and found 3.45 vdc being supplied to the thermistor. I swapped in a new control and found the same voltage. I swapped in the old control and tested resistance. I found the rc thermistor in range and changing when applying heat. I am recommending a sealed system repair for this unit.the office will reschedule when we have an eta on the parts.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W10843121 (Uv dryer) and 1 W10913906 (Access valve) and 1 Sealesystem (Sealed system)

arrived on site and inspected washer and found lid latch is not working. After replacing that latch washer is operating properly, job complete"

Arrived onsite for refrigerator with no ice and no water. Upon inspection I confirmed the complaint but found ice in the bin but the cubes were small and not correctly shaped. I found the water supply at the wall was turned off. The kitchen had recently been remodeled. I turned the water on and tested the dispenser. The unit is now dispensing water as designed. I advised the customer to monitor the unit and let us know if ice production does not return.Job complete.

"Arrived on site and found several interior lights are out, replaced them and all lighting is now working properly, job complete"

Arrived on site to install cooktop knobs. I replaced two knobs and tested the cooktop. It is working as designed. Job complete.

Arrived onsite for oven panel not operating correctly. Upon arrival found UI unable to read touch. Reset a breaker. Ordering unit stainless console. Office to reschedule upon receiving.; ordrng 1 W11296171 (Console stainless)

"Arrived on site for fridge with complete no cool. I found the unit powered off. I plugged the unit back in and found the compressor not coming on. I checked voltage to the compressor and found 120 vac. I swapped in a known good start device. I found the compressor turning on and off. I checked the windings on the compressor and I found the run winding open.

Arrived on site for fridge not cooling. I inspected the unit and work area. I checked the thermistors and found them in good condition. I checked all the fans And found them working. I replaced the hv control and set the unit to basic defrost. The customer stated the unit was not cooling in the fridge a couple of days ago but is fine now. The unit is working as design job complete.

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit motor evap and tested. Found unit is now operating as designed. Job Completed. Spoke with customer on giving unit 48 hours to cool.

Arrived onsite for washer having lid lock issues. Ran diagnostics and found stored error code for latch failure. Tested latch and was not functioning. Customer had same issue previously. Replaced latch. Tested unit and unit is functioning properly. Job complete

"Arrived onsite for previously diagnosed parts. Upon arrival found unit didnt need transformer, tested voltage at bulbs found it was correct. Used jumper and tested bulbs individually found both had failed. Upon speaking with customer on LED diagnoses customer canceled service. Job Completed."

"Arrived on site to inspect washer turning on by itself. Upon further inspection, the customer advised that the dispenser is leaking water and the unit came on by itself at 2am. I placed the unit in diagnostics showing error codes F3E2, F8E6 & F2E1. Attempted to clear the codes and it failed. I calibrated the unit in test 52 then tested in test 51. Unit operated as designed. At the end of testing, the water continued to enter the unit (photo). I attempted to place the unit in diagnostics again and it failed. After a few more attempts, I was able to get it back into diagnostics and tested the valve and it continued to dispense water after being turned off. I tilted the unit back and found gearcase oil on the rotor and all four panels. I advised the customer of my findings and am ordering the gearcase, slider, clutch, console, inlet valve, CNOTE-AUTHORIZATION & CNOTE-LSO PER CUSTOMER REQUEST. ; ordrng 1 W10858298 (Console) and 1 W11220230 (Inlet valve) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider kit) and 1 W10754448 (Clutch) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTE (AUTHORIZATION)"

"Arrived on site for a refrigerator not cooling. Upon arrival the customer stated another company already replaced the bi-metal, thermostat, and had someone unplug something on the control. I checked the temps and found both the RC and FC at 70?F. I gained access to the compressor and found it running very week. I then gained access to the evap and found the fan working as designed. However there was an ice ball at the cap tube and you could hear the refrigerant spit out. There was also an oily substance on the evap cover. This indicates a SS failure. I quoted the customer for a compressor, evap, access valve, and a dye-drier. Ordering all parts and office to reschedule. ordrng 1 SSTech (SS Tech) and 1 W11506635 (Access Valve) and 1 WPW10143759 (UV-Drier) and 1 4388575 (Evap) and 1 W10309995 (Compressor)"

Arrived onsite and found frosted over evap. Advised customer on defrost and needed parts. Office to reschedule. ; ordrng 1 W11545823 (Harness) and 1 WP2323198 (Defrost heater) and 1 W11203924 (Control)

Arrived on job for complaints of control not working properly. Interface not working properly will need to replace control. Not recommended for repairs the components around that area will likely break in process cause need for additional repairs. ; ordrng 1 WR55X11031 (interface dispenser)

"Arrived on site to inspect washer not getting cold water. Upon further inspection, I tested the unit in spin cycle and found the cold water would only trickle in. Inspected the valve and found debris in the screens and the cold valve open.I removed and replaced the valve and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect unit for not starting when closed, upon inspection found the customer was lightly closing the unit, instructed customer on closing the door to engage second switch which worked to specs. Complete"

Arrived on site for a washing machine not draining. Upon arrival I found the unit unplugged. I plugged the unit in and the drain pump immediately kicked on. I found the control sending continuous voltage to the pump. I tried to put the unit into diagnostics mode but was not able to. This indicates a bad control. I replaced the control and then ran a diagnostics cycle. The unit ran through as designed. No leaks observed at the time of service. Call complete.

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found communication failure between controls and sensors causing defrost failure in rc. Main control, ui, and rc harness will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11387386 (Ui) and 1 W11087438 (Fan and harness), states that autho needed"

"Arrived on site to test unit for not cooling and power outage alert every hour. Found compressor amp draw was fluctuating around 2amps. Also found low side lines from compressor frosting up. Was not able to finish diagnostic test 4 without unit kicking off and PO alert. Found pantry UI compartment had enough water built up where connections were grounding out causing PO. Used electrical cleaner and dried connections. No signs of corrosion. Assembled unit and amp draw dropped from 2amps to 1.1amps from compressor, and low side lines not frosting up. Pantry UI was causing 3-way valve issues. Advised customer to thaw unit for 24-36 hrs to allow frosted evaporators to clear and thaw and to monitor unit once fully thawed. Both RC and FC evap motors operating as designed. Condenser motor working as designed.

"Arrived on site for a microwave that is tripping the breaker is soon as you press start. Inspected unit and work area. Confirmed customers complaint and tested switches. Found the monitor switch the primary issue with the switch not opening and closing properly. Replaced monitor switch and tested unit. Unit began heating as designed. However as soon as you open the door, the unit with then tripped the breaker. Spoke to PR and was advised to go ahead and replace the primary switch as well. Unit still did the same thing. He then advised the issue would have to be with the main control power relay and order the main control for repair. Ordering part in office will need to contact the customer about a return date due to an out of stock part.; ordrng 1 WB56X31233 (slate control panel)"

"Arrived on site for dryer not heating correctly. Upon arrival I was able to disassemble and find unit had a functioning thermal fuse, thermostat fix, as well as high limiter and cutoff. Found heating element had grounded and was burning up heating shield between coils. Also informed customer that they should get a dryer vent cleaning due to how often they are using dryer. Call complete"

Arrived onsite for icemaker not producing ice and making a loud noise. Upon inspection found icemaker motor locked in position. Ran harvest cycle and did not complete harvest. Replaced icemaker. Tested and completed harvest cycle. Tested fill and filled properly. Unit is functioning properly. Job complete

Arrived on site for washing machine leaking and making a rattling noise. I inspected the unit and work area. I gained access to the interior cabinet and found the vent hose was disconnected and rattling around. I inspected the hose and found the clips broken. I gained access to the drain pump and cleaned the filter and lines. I found no rips in any of the other hoses.I replaced the hose and secured it to the outer tub. I ran the unit through diagnostics and found it working as designed with no more rattling noise. Job complete.

"Arrived on site to inspect unit for not heating, upon inspection found the units Mag TOD open, tried to repair Tod with no success. Ordering part. Office to reschedule ; ordrng 1 W10832024 (thrmst-fix)"

Arrived on site for a dryer that has no power. Inspected unit and work area. Tested voltage at the terminal block and could not find any voltage through either line. Checked voltage at the wall and confirmed that the customer had no power going to the unit at all either L1 or L2. Had the customer go to the breaker box and we flipped off the breaker and flipped it back on. Still had no voltage. I did advise the customer that her issue is an electrical supply issue and to contact an electrician to repair the electrical issue. Call complete.

Arrived on site for a visibly broken part. Upon further inspection I found the center rail slightly cracked at the front. Call complete.

Arrived onsite for refrigerator ice maker not operating. Upon arrival found unit was in warranty took photo of POP and found ice maker was damaged. Replaced. Unit is now operating as designed. Job Completed.

Arrived on site for washing machine not agitating. Upon prior techs service I tested the shifter an found it faulty. Per service pointer W11531483 I replaced the shifter. I put unit in diagnostics mode and tested the spin and agitate separately. I also actuated the shifter and found all worked as designed. I then ran a diagnostic test cycle and found it ran through as designed. No leaks observed at times of service. Unit is working as designed. Call Complete.

Arrived onsite for dryer not drying correctly and leaking. Upon arrival found unit was operating as designed but unit vent had blockage causing unit to not dry accordingly as well as unit have moisture build. Job Completed. Spoke with customer on getting vents looked at.

"Arrived on site for CSI Microwave Not Working. Found only the touch screen working and for microwave only. All buttons on UI do not respond when touched, only the touch screen. When microwave power button, oven power button, home button, favorites button, light button, and settings button are pressed you can hear a clicking noise, but nothing happens on screen. Tried placing in diagnostics but touching the three buttons consecutively three times will not place it in diagnostics. Office will be calling WP tech line tomorrow when they open and are available to take calls to see what else we can do to return and repair the oven / microwave combo. ; ordrng 1 W11297728 (UI assembly)"

"Arrived on site , to assess refrigerator. Ran temps and took back panel off . All checked normal. No build up on coils . Temps are around normal. No water leaks detected at time of service.

"Arrived on site to install previously diagnosed and ordered part. Installed the new control and tested and the upper dryer continues to fail.

"Arrived on site to inspect unit for not igniting, upon inspection found the burner not igniting due to a issue with grounding, cleaned area and checked igniter, all functions returned. Complete"

Arrived on site to test unit for right rear valve not turning and left rear burner not igniting. Test unit and found new valve and igniter needed.

"Arrived on site to test unit for upper RC light and Fc light out. Found bad FC light. Replaced light module, tested unit, unit works good. No leaks detected. Job complete."

Arrived on site to test unit for leaking from bottom of door. Found bottom door seal is torn in the corners and has places where water is entering and bypassing causing leak. Also found no high drain loop installed. Advised customer to purchase an extension to prevent back flow into dishwasher. Dispenser and vent not leaking at the moment. Office to reschedule.; ordrng 4 W11258418 (SCREW)s and 1 W11454757 (BOTTOM DOOR SEAL)

"Arrived on site to install to,install garage disposal. Removed failed disposal and install new. Ran water from faucet and dishwasher through disposal. All tested good, no water leaks detected.

"Arrived on site to inspect dishwasher leaking water from underneath. Upon further inspection, the customer advised that the unit began to leak immediately after turning the unit on and it was a lot of water. moved the toeplate and found water under the diverter housing. Placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. As soon as the water dispensed into the tub and the motor came on, water began to leak from the diverter housing and hose to the motor .office to schedule return service. ; ordrng 1 WPW10328226 (Sump/motor assembly) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site for dryer making a grinding sound. Inspected unit and work area. Verified sound. Disassembled unit and found side and bottom frame bent. Tested blower wheel, pulley and guide wheels. Found damaged to frame at fault. Assembled unit together and due to frame being bent at bottom was not able to get bottom 4 screws back in place. Found parts replaceable. Office to schedule return when ETA is available. Please allow 2 hours for repair.; ordrng 1 8565046 (BASE) and 1 W11177568 (W11177568)"

"Arrived on site to inspect range clock issues. Upon further inspection, I found the model/serial numbers on the ticket were incorrect. Corrected the M/S and found the unit servicing is the double wall oven. Placed the unit in diagnostics and checked error codes and found F6E4. Customer advised that the clock doesnt keep time correctly. Also found an error of F2E5 from 2017. Unit was not manufactured in 2017 and there is no F2E5 listed in the tech sheet. Due to the error code showing and per the tech sheet, the main control needs to be replaced. I am ordering the main control and console and office to schedule return service.; ordrng 1 W11261167 (Main control) and 1 W11297709 (Console SS)"

"Arrived on site to replace reservoir from previous diagnosis. Found no traces of water leaks but replaced reservoir , tested unit, unit works good. No leaks at time of service. Job complete."