Service History 572

Near Austin, TX 78759
Eman J.
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher not draining. Tested system found that drain pump is faulty. Replaced drain pump. Ran diagnostics. Everything works as designed. No water leaks at time of service. Job complete.
Near Marble Falls, TX 78654
James
Job Details: 06/08/2020
DISHWASHER KITCHENAID KDTE204ESS2 Arrived on site and tested operation. Found error for door stuck open. Cleared fault and ran diagnostics cycle. Found no faults at end of cycle. Started a normal wash cycle and the unit ran for 5 minutes approximately then wash motor shut off and heater relay began engaging and disengaging. Unit has a failed control. Control is covered under warranty. Installed new control and found wash motor will not start still. Verified proper voltage now at control but wash motor has shorted as well. Unit will also need new sump assembly to complete repair. ; ordrng 1 WPW10605058 (pump&motor)
Near Volente, TX 78641
David Z
Job Details: 06/08/2020
DISHWASHER KITCHENAID KDTE204EPA4 "Arrived on site to diagnose dishwasher with upper rack concerns. Performed diagnosis and found that the upper right slide had separated, and the adjustors on both sides of the upper rAck had broken retaining clips.Replaced both tracks and adjustors and retested. All is now working as designed.
Near Austin, TX 78738
Brandon
Job Details: 06/08/2020
OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for customer complaint of oven never working after previous repair. Found thermostat failed, I replaced thermostat, unit tested good.
Near Leander, TX 78641
Lou
Job Details: 06/08/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a loud humming noise. I unplugged the unit and plugged it back in and when the compressor came on, the customer advised that the noise was on. I removed the back cover and found the oil less compressor humming and advised that the noise is normal. Also advised that when the compressor begins to ramp up to cool the unit, it might get a little louder until it ramps down once the unit is cooled. No water leaks observed during service, job completed."
Near Austin, TX 78732
Wesley
Job Details: 06/08/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite and found unit icemaker to have clogged. Customer unable to dispense ice or remove ice bin. Restored function and cleared ice for customer. All checks good. Unit is now operating as designed.
Near Killeen, TX 76542
Jonathan M
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL GD5DHAXVY06 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. I evacuated the system and replaced the compressor, drier, and coupler. During vacuum of system found black burnt oil coming from filter drier. This indicates the old compressor had an internal motor failure or burnout. Oil has been circulated through the entire sealed system. Attempted to flush the system and performed extended vacuum.
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer showed me a lump in the flooring where they believe water had cause the damage. I removed the toe plate and found where water had leaked from the diverter housing and also found water damage on the cabinet to the right of the unit (photos). I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. Unit operated as designed and did not leak. I ran the unit through another test and again it operated as designed. I took photos of where the unit had leaked water and provided them to the customer. I removed and replaced the sump/motor assembly and retested. Unit operated as designed. No water leaks observed during service, job completed. I left the old part with the customer."
Near Austin, TX 78730
Wesley
Job Details: 06/08/2020
OVEN KITCHENAID KODE500ESS02 Arrived onsite and UI board error f1e0 saved and recurring problems with function. Replaced console. Advised customer on repair.
Near Manchaca, TX 78652
Leonardo
Job Details: 06/08/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven light not coming on when door opens. Found unit not having a door switch and it’s normal as designed. Oven light comes on when you hit light on and it’s working as designed job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
COOKTOP KITCHENAID KCGS550ESS01 "Arrived on site to inspect cooktop for gas leaks, ordrng 1 GASDETECTOR (GAS DETECTOR ) and 1 W11087445 (REGULATOR ) and 1 W11209791 (VALVE )"
Near Horseshoe Bay, TX 78657
James
Job Details: 06/08/2020
ICE MACHINE KITCHENAID KUIS18NNXB1 "Arrived on site and installed new harness, pump assembly and drain pump. Tested operation and found unit working properly. Job complete"
Near Leander, TX 78641
Lou
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=38 degrees and FC=6 degrees. I found that there were food items in the FC section that were blocking the door from closing fully and allowing warm air to go inside the FC section and cause temp issues. I placed the unit in diagnostics to test the ice makers as customer advised that they weren’t working. Both ice makers harvested and the FC IM filled with water, but the RC IM failed to fill. I removed the hinge cover and disconnected the fill tube and retested and water comes out of the fill tube. Tested the fill tube heater and it failed.No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 06/08/2020
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site to inspect upright freezer noises. Upon further inspection, I heard the compressor making a vibration sound when it turned on. I found that the unit was not level and did not have any wheels on the back. I checked the parts breakdown and found that the unit does not come with wheels, only leveling feet at the front. I leveled the unit and tested the unit and the unit is operating quieter. No water leaks observed during service, job completed."
Near Luling, TX 78648
Leonardo
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found drain motor getting hot and not working. Replaced drain motor test unit and unit test good job complete.
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL MMV1175JZ0 "Arrived on site to inspect microwave not starting, but has power and the interior light is on. Upon further inspection, I found the bottom interlock jammed and causing the unit to malfunction. When I went to replace the interlock, I found the new interlock was missing a switch. I notified the office and am ordering another interlock ; ordrng 1 W11182141 (interlock)"
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL MMV1175JZ0 "Arrived on site to install previously diagnosed and ordered parts. Due to the interlock failure, I arrived today to replace both interlocks. However, when I removed the lower interlock, I found that the door latch was broken and stuck in the cam of the interlock. I advised the customer of my findings. I offered to order the unit door, but the customer advised that since the unit is less than 2 weeks old, they would return it back to where they purchased it. Job completed."
Near Austin, TX 78735
Kevin
Job Details: 06/08/2020
DISHWASHER KITCHENAID Kudp02frss1 site and inspected dishwasher and found it is not mounted, dishwasher tub is able to twist and this is causing door to not close properly, lock disengage is during the wash cycle, and dishwasher does not complete cycle. Uninstall dishwasher completely. Found flooring does not extend all the way back under dishwasher. Set dishwasher feet on top of tile instead of Behind it and mounted dishwasher to side of cabinets. Requested that customer monitor installation. They cannot move backwards or they will fall off of tile I had a dishwasher will not be mounted properly again.
Near Cedar Park, TX 78613
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on sit for ice maker not working. I inspected the unit and work area. I gained access to the ic maker, I jumped the ice maker and it would not go through a cycle. When I removed the ice maker I found it had ice in it from before, indicating the ice maker is not working properly. I replaced the ice maker and harness. I reinstalled the ice maker and ran it through a harvest cycle. The unit operated as designed and filled. Job complete."
Near Austin, TX 78732
Luis
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KBSD606ESS01 "Plastic sleeve rubbing against hinge screw after adjustments same issue called tech support per tech support will need a new door,ordering screws also to test 7728006073; ordrng 1 3400525 (SCREW) and 1 W10800791 (DOOR ) and 1 W11189635 (SCREW)"
Near , TX 78654
James
Job Details: 06/08/2020
COOKTOP KITCHENAID KCGS950ESS00 Arrived on site and tested operation. Found odor coming from cook top only when burners are lit. Found the odor smells like kerosene and not propane. Instructed customer that the propane company will need to inspect lines and tank as there are no components in cooktop that can give off a kerosene odor. Unit tests good. Job complete
Near Austin, TX 78746
Luis
Job Details: 06/08/2020
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice. Found pool of water in bin and unit not powering on,diagnosed a defective drain pump. Removed water,replaced pump,ran diagnostics pump filled with water and drained water out of unit,checked water and tubing connections no leaks. Unit working as designed"
Near Round Rock, TX 78665
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for ice maker not making ic. I inspected the unit and work area. I put the unit into diagnostics mode and activated the ice maker fan, the fan did not activate. I replaced the ice maker and the fan. I tested the unit. The fan is now operating. No water leaks detected. Job complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 06/08/2020
COOKTOP THERMADOR PCG366G "Arrived on site to inspect cooktop for not igniting. Tried to get into cooktop but was unable unless cooktop was removed, which gas line prevented, ordering help due to issues. Office to reschedule ; ordrng 1 2MAN (2MAN)"
Near Leander, TX 78641
Paul
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL MFX2876DRM00 Arrived onsite for a refrigerator with ice build up around the FC door. I found the door not sealing correctly because it wasn’t connected to the T bracket at the bottom. I hung the door correctly and the door closes and seals correctly. I removed the ice from the door. I explained to the customer that any remaining ice would evaporate. Call complete.
Near Austin, TX 78735
Kevin
Job Details: 06/08/2020
WASHER WHIRLPOOL WTW8600YW1 "Arrived on site and inspected washer and found bearing has failed during spin cyclejob complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
ICE MACHINE WHIRLPOOL KUIX335HPS "Arrived on site to inspect icemaker for not producting ice, upon inspection found the water sensor not stopping fill action, replaced pump and sensor. Tested on all settings. No problems found. Complete"
Near Leander, TX 78641
David Z
Job Details: 06/08/2020
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site to diagnose oven that had a report of shattered glass after self clean. Examined unit and found the inner panel glass had shattered, and caused numerous scrapes and scratches on the interior glass section as well. Replaced inner panel glass and center glass section, and vacuumed remaining glass. All is now working as designed. Call complete."
Near Pflugerville, TX 78660
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for fridge making noises . Ran all diagnostics , harvested IM . Couldn’t duplicate . Did notice small vibration on condenser but no voice . Used pads to stop vibration . Told customer if noise comes back what to look for . No water leaks detected at time of service. Job complete ."
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect microwave/wall oven combo time indicator not sounding. Upon further inspection, I placed the unit in diagnostics and while pressing the buttons, there was no sound. I found the unit showing error code F6E4. Cleared the code and tested the components and all operated properly. I went into settings mode and checked the sound setting and it was on. I cycled power to the unit and retested and the sound came back on. Due to the error code, I am ordering the console and CNOTE-LSO PER CUSTOMER REQUEST and will return with the main ACU. ; ordrng 1 W11297728 (console)"
Near San Marcos, TX 78666
Robert
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived on job for complaints of leaks and rack not sliding. Found the sump is leaking and bearings in rails coming out. After replacement test operation. No leaks detected.
Near Round Rock, TX 78681
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site for icemaker not making ice. I inspected the work area and unit. I found the icemaker missing. I spoke with customer and she stated another company had been out and broke something on the ice maker and left with the parts. All I found left was the piece from the divider back. I found the divider broken where the air baffle clips in. This unit will need an icemaker, air baffle WPW10312691, divider WPW10309864, gasket WP67006341, 3 screws for the air baffle 67006425, and Authorization from Lowe’s. I will return with the valve just in case. ; ordrng 3 67006425 (screw)s and 1 AUTHORIZATION (AUTHORIZATION ) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider) and 1 WPW10312691 (air-baffle)"
Near Austin, TX 78754
Wesley
Job Details: 06/08/2020
DRYER WHIRLPOOL MGD6630HW0 Arrived onsite for vibration. Used truck stock parts and dampened vibration. Unit is now operating as designed. Advised customer on repair. All checks good.
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for not draining, upon inspection found the tubing still not installed correctly due to coil and placement,replaced pump and retested. No problems found. Complete"
Near Lakeway, TX 78738
Brandon
Job Details: 06/08/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit turning on by itself. Found stuck key error code, I replaced UI panel, unit tested good."
Near New Braunfels, TX 78132
Robert
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on job for complaints of not dispensing ice. Was not aware of this from previous call . Confirmed the auger motor not working power supply good. Will need auger motor also main control ; ordrng 1 KRMF606ESS00 (CONTROL ) and 1 W10822606 (motor)
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/08/2020
OVEN KITCHENAID KEBK171SBL02 "Arrived on site for customer complaint of unit not heating, found open hi limit thermostat, I reset thermostat, unit tested good."
Near Manor, TX 78653
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for frosting in fridge . Found freezer cover covered in ice . Tried to put into diagnostics, UI was hard to respond . Replaced UI . Ran diagnostics , heater is working . Going to order control , diffuser , fan harness , silicone . No water leaks detected at time of service. Please call to set return ; ordrng 2 RTVADHESIVEWHITEs and 1 W11405276 and 1 W11449482"
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for burning smell and sounds, during operation found no sounds, checked entire vent casing and heating element and found no lint or obstruction, no burnt areas on unit, checked heating on all settings and drying types, no smell or sound. Complete"
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS965CIAM00 "Arrived on site to inspect refrigerator ice maker and dispenser not working. Upon further inspection, I tested the ice maker by using my jumper wire and jumping terminals T-H and the IM harvested but failed to dispense water. I jumped the IM to test the water fill tube and it failed. I tested the dispenser motor and it was good. I checked the wiring harness at the bottom left corner of the left door and found it broken (photos). I advised the customer that in order to repair the issue, No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site for fridge not cooling past 50 degrees. I did a temp check in the fridge and found it at all 55 degrees. I gained access to the evaporator and found the evaporator left side Covered in UV dye. I found a pin hole in the evaporator. I checked the compressor and dryer and found no dye there. I evacuated the system and removed the damaged evaporator. I installed a new evaporator, and did a push pull test, everything operated as designed. I pulled a 30 inch vacuum and found no leaks. I put a 4.8 oz charge of refrigerant into the system and monitored the pressures. Pressure showed good and the evaporator has a nice frost pattern on it. I reassembled the unit and reinstalled into the cabinet. Job complete. No water leaks detected at this time."
Near Round Rock, TX 78681
Cliff
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to replace freezer door for refrigerator. Replaced door and installed new name badge. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78705
Jacob
Job Details: 06/08/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit shutting off after 15 min into cycle. Wouldn’t start back up until unit cooled down. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site to inspect washer lid locked and unit stopped working. Upon further inspection, the customer advised that the unit is doing the same as before when it was repaired, which was, it’s not completing the cycle and is draining and shutting down and the lid won’t unlock until the drain pump shuts off. I placed the unit in diagnostics showing error code F0E3-overload. Cleared the code and continued with testing. Unit operated as designed. Following the procedures for the error code, I removed the tub ring and checked for anything in between the tub and basket that could cause friction when spinning and found nothing. I tilted the unit back and checked the gearcase and components and all checked good. I spun the basket by hand and it rotated as designed. I ran the unit through one more diagnostics test and it operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Canyon Lake, TX 78133
Robert
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of not cleaning. Found the wash motor not working. Will need sump & motor to complete. ; saved tckt
Near Austin, TX 78757
Wesley
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 W11460554 service pointer for modules with extreme foamed in condition. arrived onsite and found unit operating with failed freezer light module. In attempting to repair discovered unrepairable foam and wiring condition. Video chat with Chris at techline to report condition.
Near Austin, TX 78758
Jonathan S
Job Details: 06/08/2020
RANGE WHIRLPOOL WFE975H0HZ1 "Arrived on site for range cooktop having defect on glass. Found new cooktop on hand damaged. Inspected defect, used flat blade and removed defect. Customer was happy with the results. Tested unit, all tested good."
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to install previously diagnosed and ordered parts. Due to the main harness shorting out at the terminal block, I removed and replaced the main harness that included the block and tested the unit. Unit operated as designed. Job completed."
Near Manor, TX 78653
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for fridge tripping breaker every once in awhile . Didn’t trip when in diagnostics defrost . Did trip once while compressor kicke in . Tried several time at start up to trip . Couple time relay would click real loud and trie to start couple times . Ordering start relay . Please call to set return ; saved tckt
Near Meadowlakes, TX 78654
James
Job Details: 06/08/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and inspected door gasket. Found bottom of door bowed up causing gasket to not meet with cabinet. Unit will need new door and nameplate to repair. Instructed customer that the door will take 6-8 weeks to arrive. Office to schedule return services. ; ordrng 1 W10746780 (dor-fmd) and 1 WPW10481434 (nameplate)
Near Pflugerville, TX 78660
Scott
Job Details: 06/08/2020
OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for dead oven . Checked and found both thermal fuse and tod thermostat had failed . Replaced both and preheated oven . All checked good . job complete ."
Near Austin, TX 78759
Eman J.
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for refrigerator not cooling. Tested system found the all 3 controls faulty. Replaced controls tested system unit works as designed. Job complete.
Near Austin, TX 78748
Luis
Job Details: 06/08/2020
REFRIGERATOR FRIGIDAIRE FGSS233FTF3
Near Killeen, TX 76542
Jonathan M
Job Details: 06/08/2020
WASHER WHIRLPOOL rtw4516fw2 Arrived on site for washer that was just buzzing and would not turn on. Inspected unit and work area. Plugged unit on and immediately found the drain pump kicking on and trying to bring out water with no water in the basket. Removed pressure hose and unit still was draining. Replaced control and tested unit in an auto cycle. Unit is working as designed.
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for refrigerator water dispenser having slow drip. Performed diagnostics and tested water dispenser. Pulled unit out and inspected water line. Checked connector at door hinge. Replaced single valve and removed water filter. Found unit continues to drip. Will need to replace dual valve and water reservoir.; ordrng 1 W11168758 (WATER RESERVOIR ) and 1 WPW10341329 (DUAL VALVE)
Near Pflugerville, TX 78660
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for ice maker not making ice. I inspected the unit and work area. I found the fill tube clogged with ice. I undid the line at the bottom of the door and steamed out the clogged tube until the line has been cleared. The ice maker is working as designed. No water leaks detected. Job complete.
Near Austin, TX 78745
Luis
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for no lights in freezer and fresh food. Diagnosed a defective freezer led,replaced freezer led powered unit on all leds working as designed."
Near Round Rock, TX 78664
David S
Job Details: 06/08/2020
WASHER LG WT1101CW Arrived on site to install previous diagnosed. I found the nut on the bottom of the the rotor/stator was seized on.
Near Buda, TX 78610
Kevin
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found no ice production, test 56 shows no error codes, test 57 passed icemaker cycled properly and dispensed ice in tray, Test 45 filled, test 15 passed. Test 59 passed. Spoke with techline 7728007312, They recommended replacing icemaker. Requested that customer discard the first batch of ice. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
David S
Job Details: 06/08/2020
FREEZER WHIRLPOOL WRF767SDHZ00 "Arrived on site for bottom ice maker leaking water, and the lights not working. Immoved the light around and it came back on. I found the fill tube clogged with ice and the heating element not coming on. I cleared the fill tube of the ic and had the icemaker run a harvest cycle, the ice maker operated as designed. I will need the fill tube W11238340 to complete the repair I am also returning with the freezer light just Incase. ; ordrng 1 W11238340 (tube-water)"
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/08/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site for range having plastic smell when attempting to use and temp would reach above 100°. Found customer had unplugged unit and pulled out. Gained has to terminal block and found cord and harness burnt. Will need to replace main harness, cord and terminal block. Informed customer would be responsible for providing cord. Office to schedule appointment when ETA is available. Office to schedule appointment for return, main harness does not have ETA. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE RETURN ) and 1 W11416047 (MAIN HARNESS ) and 1 WPW10245259 (TERMINAL BLOCK)"
Near Kempner, TX 76539
Al
Job Details: 06/08/2020
OVEN ELECTROLUX E30EW75ESS3 Arrived to inspect Electrolux wall oven with F23 error code.Confirmed the complaint and found the unit will need both the control and UIJob complete
Near Buda, TX 78610
Leonardo
Job Details: 06/08/2020
OVEN WHIRLPOOL MGT8820DS00 Arrived on site to replace board. Replaced board test unit and found igniter getting power but not getting to 2.5 amps. Replaced igniter test unit and unit heating to 350 job complete.
Near Austin, TX 78748
Luis
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Removed deli drawer found fresh food evaporator incased in ice diagnosed a defective defrost thermistor. Defrosted evaporator replaced fan motor that includes thermistor, secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Changed defrost setting to basic"
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site for customer complaint of frost build up in freezer. When I arrived I noticed the freezer gasket was not sealed, I removed some ice build up and tested the gasket, unit tested good but will need to be completely defrosted to removed frost.
Near Lockhart, TX 78644
Leonardo
Job Details: 06/08/2020
RANGE MAYTAG MER6600FZ2 Arrived on site to test unit for f1e0 error code. Found bad control board replaced board test unit and unit test good job complete.
Near Round Rock, TX 78681
Cliff
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site to perform sealed system repair for refrigerator. Replaced compressor and filter dryer. Pulled vacuum and charged unit with proper amount of refrigerant. All is working properly at this time and the water was hooked up to unit at time of service.
Near Austin, TX 78751
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on fresh food is not cooling at all room temp . Freezer is cooling but temps are above normal . Ran diagnostics all fans are running . Test number four . Fresh food evap is no frost pattern at all . Will need sealed system . Ordering compressor ,both evaps , gas valve, evap cover , UI drier ,service port . Weigh 3 hrs . No water leaks detected .; ordrng 1 3HRS and 1 8201675 (compressor) and 1 SERVICEPORT and 1 UVDRIER and 1 W11094466 (valve) and 1 W11116006 (evaporator) and 1 W11188493 (cover-evap) and 1 WPW10608485 (evaporator)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previous diagnosed part. Removed damaged door and installed new. Tested door operation. All tested good, no water leaks detected."
Near Round Rock, TX 78665
David S
Job Details: 06/08/2020
RANGE JENN-AIR JGS8850BDB "Arrived on site for oven temp not correct, loose knobs, and front right burner lighting slow. I found the left 2 knobs loose and the far right knob handle broken. I cleaned off the front right burner and the ingniter. I tested the burner and the unit operated as designed. I tested the oven and found the temperature sensor working properly. I found the oven heating on average 25 degrees hotter than it should, I adjusted the oven bake down by 25 degrees. I tried calling the number on file and I received no answer. If you would like the replacement knobs please contact the office.; ordrng 1 WP74011665 (knob- burn FL) and 2 WP74011666 (knob- burn LR)s"
Near Austin, TX 78746
Eman J.
Job Details: 06/08/2020
DISHWASHER KITCHENAID KDTE334GPS "Arrived onsite for dishwasher not dispensing. Tested system found dispenser faulty. Replaced dispenser. Ran diagnostics, everything works as designed designed. Job complete."
Near Austin, TX 78759
Wesley
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived onsite and determined unit L.V. Board to be failing and no cool. Advised customer on repair options and risks and unavailability of board.
Near Pflugerville, TX 78660
Scott
Job Details: 06/08/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for cook top light staying on found both left switches with burn marks on them ,changed switches . Light still on . Change small switch on right side . Light is off now . All burners working correct. Job complete ."
Near Copperas Cove, TX 76522
Al
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived for the same leaking issues.Called Whirlpool Tech line and spoke with KEVINSR# 7727762483Advised KEVIN of issues and he documented the issues.Provided customer with the file numb
Near Copperas Cove, TX 76522
Al
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived for the same leaking issues.Called Whirlpool Tech line and spoke with KEVINSR# 7727762483Advised KEVIN of issues and he documented the issues.Provided customer with the file numb
Near Georgetown, TX 78628
Cliff
Job Details: 06/08/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not responding to user input properly. Found console malfunctioning. Replaced console and tested unit? Found all is working properly at this time.
Near New Braunfels, TX 78132
Noah D
Job Details: 06/08/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for wrong configuration, upon inspection found the model number wrong for the oven. Changed oven configuration and tested. No problems found. Complete"
Near Lakeway, TX 78738
Luis
Job Details: 06/08/2020
REFRIGERATOR GE CFCP1NIXASS "Arrived on site for cooling complaint. Found large gap at freezer get causing air to escape,powered unit off can see excessive amount of cold air escaping from gap. Replaced gaskets prev tech ordered,repaired freezer gasket which is the cause of cooling compliant"
Near Lakeway, TX 78734
Luis
Job Details: 06/08/2020
REFRIGERATOR GE PSS26MSTDSS Arrived on site to install parts previous tech diagnosed replaced main control and burned out defrost heater. Powered unit on compressor and fans powered on.
Near Austin, TX 78723
Jacob
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for unit not dispensing water fully when filter is in place. Replaced housing. Tested unit without filter and was getting good pressure. Put filter back in and low pressure once again. Called Techline.
Near Austin, TX 78721
Wesley
Job Details: 06/08/2020
WASHER MAYTAG MVWC465HW2 Arrived onsite and found customer running drain hose into clean out which is too low. Found slow water from cold valve and found noise from change in tub. Ordering valve. Advised customer on other issues. ; ordrng 1 W11210459 (VALVE)
Near Austin, TX 78745
Leonardo
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL MDB8959SKW0 Arrived on site to install lower spray arm. Installed spray arm test unit and unit test good job complete no leaks present at this time.
Near Leander, TX 78641
Kayman
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not cleaning properly. I ran a diagnostics cycle and everything checks good. The customer is on a water softener system and using pods. I advised customer that using the pods with the water softener can create a overload of soap suds causing the OWI to malfunction and affecting dish wash quality. I recommended using liquid detergent at a smaller amount and to use rinse aid because the customer had concerns about water collecting around the tub of the DW. No leaks detected during service. Job complete.
Near Leander, TX 78641
Paul
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I defrosted the coil. I replaced the thermistor and mounted it using foil tape and a zip tie. I replaced the main control and the UI. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78746
Eman J.
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived onsite for dishwasher missing kick panel. Replaced kick panel. Tested system. Everything works as designed. Job complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 06/08/2020
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for dryer safety issue shocking just from touching dryer. Upon inspection of the power chord I found that the L2 to ground was showing 125v on a 240v chord. I tested the outlet and the output was 125v when it should be around 220v indicating faulty wiring in that outlet. I advised the customer to reach out to their builder or preferred electrician and to let us know if they still have issues with the dryer once the outlet issue is corrected. Job complete.
Near Harker Heights, TX 76548
Al
Job Details: 06/08/2020
REFRIGERATOR GE GSL25JGCBLS Arrived to install previously ordered part.Installed the water line heater.Reassembled and informed the customers daughter to wait to dispense water.Job complete
Near Hays, TX 78610
Kevin
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and replaced freezer door, took another picture of large amount of condensation on old freezer door. If condensation returns tech line will need to be contacted, after door replacement there is no other repair that can fix the issue."
Near Harker Heights, TX 76548
Jonathan M
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for refrigerator that is making a smell. Inspected unit and work area. Customer advised that there was a little bit of a musky smell in the unit and she had already tried to use baking soda and a cleaner to get it out. She said that the smell persisted and is intermittent. Tested several components and removed back panel around the compressor due to customer stating she could smell it from the top of the refrigerator. Was unable to locate the smell. And advise the customer that if it was not coming from with in the refrigerator and was not an electrical smell, the unit was not making the smell. The unit is working as designed with no abnormalities.Call complete."
Near Killeen, TX 76549
Al
Job Details: 06/08/2020
DRYER WHIRLPOOL WED6620HC0 "Arrived to inspect front load dryer not starting.Checked voltage at the outlet and outlet checked good.Issue was with the console.Removed and replaced it, reassembled and unit now works as designed.Customer advised she noticed condensation on the display before the unit went dead.I advised her to have the rental company get the ventilation system cleaned or the issues will continue.Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 06/08/2020
WASHER MAYTAG MVWB765FC3 "Arrived on site and found another repair company has been at the customers home and already replaced drain pump. No further repair is needed at this time, job complete"
Near Round Rock, TX 78681
David S
Job Details: 06/08/2020
VENTHOOD WHIRLPOOL UXT5536AAS3 Arrived on site for left bulb being out. I inspected the unit and work area. I found the build was out and no additional damage to any of the wiring. The unit only needs one bulb to repair. I gained access to the dead bulb and replaced new. I reassembled the unit and tested the lights. Both come on. Job complete.
Near Temple, TX 76502
Jonathan M
Job Details: 06/08/2020
RANGE WHIRLPOOL WMH78019HB3 Arrived on site for microwave door that is shattered. Inspected unit and work area. Found microwave door shattered from the inside. Replaced microwave door and tested unit and a mini cycle. Unit is working as designed. Call complete.
Near Kingsland, TX 78639
James
Job Details: 06/08/2020
WASHER WHIRLPOOL WTW8500DC4 Arrived on site and tested operation. Found long fill error and over fill error. Found cold water valve in off position. Turned water on and found cold water solenoid is not sealing and unit is constantly filling. Installed new valve and tested operation. Unit tests good. Job complete
Near Austin, TX 78701
Jacob
Job Details: 06/08/2020
WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite for unit not unlocking and giving F5E3 error code. Turned on unit. Lock will not disengage and is giving F5E3 error code.
Near Austin, TX 78731
Wesley
Job Details: 06/08/2020
COOKTOP KITCHENAID KCES556HSS00 Arrived onsite and replaced cracked cooktop. Unit is now operating as designed.
Near Leander, TX 78641
Kayman
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for microwave vent light not coming on. I inspected the light and found the filament in the light bulb had disconnected and was dead. I replaced the bulb and unit is working as designed. Job complete
Near Leander, TX 78641
Paul
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for a refrigerator not making ice. I found the ice box temp at 0 degrees and the ice maker never went thru a harvest since the previous visit. I replaced the ice maker. Call complete.
Near Taylor, TX 76574
Andy
Job Details: 06/05/2020
DISHWASHER AMANA ADB1400AGW1 "Arrived on site for dishwasher filling with water when not in use. Tested and inspected unit and found proper drain hose loop and no RO or any kind of water filter system hooked up to it or at sink. Found control and valve will need to be replaced. Ordering needed parts. Office to schedule return trip. Advised customer to keep close eye on unit to be safe.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10906422 (elect,control board) and 1 WPW10195039 (float switch)"
Near Austin, TX 78752
Wesley
Job Details: 06/05/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite and replaced dented door. Wrap is not damaged. All checks good.