Near Killeen, TX 76549
Arthur B.
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite to install new washplate to top load washer from prior visit’s diagnosis. Removed and replaced washplate. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Nolanville, TX 76559
Arthur B.
Job Details: 08/30/2019
DRYER ROPER RED4516FW0 "Arrived onsite to install new front door panel assembly on dryer from prior tech’s diagnosis. Removed and replaced panel, reused drum felt, reassembled and tested. Dryer works quietly as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Leander, TX 78645
Cliff
Job Details: 08/30/2019
ICE MACHINE KITCHENAID KUIP15PRXX0 Arrived on site today and noticed an ice machine that is not producing. Found cutter grid broken. Replaced cutter grid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site to install parts ordered by previous tech. Found FF defrost issue. Will need ff evap cover and main board replaced No leaks detected.; ordrng 1 W11167902 (cover-evap) and 1 W11167902 (cover-evap) and 1 W11177683 (cover-evap)
Near Austin, TX 78749
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL GD25DIXHB02 "Arrived on site for freezer not defrosting. Ran forced defrost, heater not energizing,removed cover found bimetal good. Found power lead to harness not making fully contact to power,reinstalled lead heater powered on. Defrosted evaporator"
Near Killeen, TX 76549
Arthur B.
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDFE104DSS Arrived onsite for customer complaint of dishwasher not draining. Tested unit and confirmed issue. Found garbage disposal drain hose trapped. Removed blockage. Tested unit and unit now drains as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78717
Paul
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNB03 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the icemaker and the unit went thru a harvest and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78664
Jonathan
Job Details: 08/30/2019
DRYER AMANA NED4655EW1
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/30/2019
MICROWAVE GE PEB7227SLSS "Arrived onsite for lever replacement, got door open, removed unit. Found lever broken, replaced lever and tested good"
Near Blanco, TX 78606
Brandon
Job Details: 08/30/2019
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer complaint of unit having torn gasket, I replaced gasket, unit tested good."
Near Lakeway, TX 78734
Andy
Job Details: 08/30/2019
WASHER MAYTAG MVWB835DC4 Arrived on site for washer leaving lent on clothes. Upon arrival customer showed me a shirt with white residue. Checked for error codes and found over load code. Ran a test cycle and found all operations to be normal. Found service pointer on issue (See SD-QuickPic) instructing to have customer search “White residue” on Maytag website to fine ways to help with issue. Showed to customer and instructed on use and care and practice for best performance. No water leaks present at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW Arrived on site to diagnose a refrigerator that is frosting in the freezer. Tested unit and found large gaps in cabinet liner. Liner will need to be sealed with food grade silicone to complete repairs an gasket will need to be shaped.; ordrng 1 5304469950 (sealant)
Near Austin, TX 78750
Lou
Job Details: 08/30/2019
FREEZER WHIRLPOOL MZF34X16DW00 "arrived on site to ever not cooling. Upon further inspection, I found the unit operating as designed. Placed it in diagnostics and tested two times and it operated as designed. Removed the Evap cover ad found the evaporator with a good frost pattern. I found that the unit is plugged into a bad extension cord that appears to have been spliced and put back together. Moved the cord and the unit shut off and came back on. . No water connected to the unit. Job completed."
Near New Braunfels, TX 78130
Joel G.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site to diagnose scratches on side of fridge. Scratches are on the sides on the cabinet. Called source, spoke w/ Andy, who says we can apply touch up paint but the indentation on some scratches can’t be repaired but it didn’t leave the factory.No leaks detected. File#7725741075.; ordrng 1 W10134625 (tuchup)"
Near Austin, TX 78739
Luis
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for unit not defrosting. Defrosted freezer evaporator replaced thermistor harness assembly ran diagnostics heater,powered on unit working as designed.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Arrived at home to install parts on refrigerator from last call. Gained access to drain pan and filter housing. Removed bad parts and installed new filter housing. Gained access to ice maker and replaced old part with new one. Ran diagnostics and all ran good. No leaking present.
Near Austin, TX 78733
Tyler B.
Job Details: 08/30/2019
OVEN KITCHENAID KEBU107SSS03 Arrive back on site for control replacement. Replaced control and tested unit. Unit is now sending voltage to element but also found the element out of range and needs replaced. ordrng 1 WPW10207398 (elmnt-bake)
Near The Hills, TX 78738
Andy
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site for refrigerator not dispensing water or ice and UI not letting customer switch. Upon arrival found the lock was on. Pushed on the lock button for 3 seconds and was unlocked. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78724
Joseph C.
Job Details: 08/30/2019
DRYER AMANA NED4655EW1 Arrived on site for “unit not powering on” complaint. Inspected unit and found door switch broken. Removed and replaced door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78703
Leonardo
Job Details: 08/30/2019
COOKTOP KITCHENAID FS40003003 Arrived on site to test unit for down draft not going up. Test unit and could not find power to unit. Advised customer to call electrician to check power.
Near San Marcos, TX 78666
Kevin
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Arrived on site and inspected refrigerator and found temperatures in both sections are +50° exposed evaporator and found ice on the top, took picture and sent to LM. Will need to bring back a new fresh food evaporator and compressor. No water leaks from connections at time of service.; ordrng 1 FRESHFOODEVAP (PART NOT GIVEN ON BREAKDOWN) and 1 W10143759 (drier (service)) and 1 W10276644 (compressor) and 1 WPW10537710 (pan-drip)"
Near Austin, TX 78705
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived on site for unit not making ice. Found ice stuck half way in mold. Found ice stripper failed, replaced ice maker and tested good. No leaks on site"
Near Austin, TX 78752
Joseph C.
Job Details: 08/30/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for “not powering on” complaint. Inspected unit and found breaker leg to be weak. Recommend customer contact licensed electrician, to facilitate repairs. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Killeen, TX 76542
Al
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived to inspect ice maker issues.Confirmed the complaint and removed and replaced the ice maker.Reassembled and ice maker began cycling, filling and harvesting.Reassembled, all water lines were dry at the time of service.Job complete."
Near Temple, TX 76502
Al
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW8540FW1
Near Georgetown, TX 78628
Jonathan
Job Details: 08/30/2019
REFRIGERATOR MAYTAG MFX2571XEB3 "Arrived on site for refrigerator leaking out of FC and UI panel not responding to touch. Inspected unit and work area, found previous scratches on floor from previous moved appliances. Had customer sign waiver for moving appliances. Performed diagnostics and drain tube frozen. Pulled unit out and found unit had duck bill drain line. Found UI NLA, found when reset unit UI was working properly and not needed. Removed failed drain line and installed updated drain line. Removed ice from FC and drain. Tested defrost cycle and found drain working correctly. Tested all other operations and tested good. No water leaks present.
Near San Marcos, TX 78666
Brandon
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for customer complaint of unit not working sometimes and making sparking noise, I replaced interlocks, unit tested good."
Near Austin, TX 78732
Andy
Job Details: 08/30/2019
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site for freezer not cooling. Tested and inspected unit and found unit not going into defrost. Ordering heater and harness. Office to schedule as customer needs ASAP appointment. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11103760 (HARNESS ) and 1 WPW10316428 (HEATER)
Near Austin, TX 78732
Andy
Job Details: 08/30/2019
RANGE WHIRLPOOL WFG515S0ES1
Near Liberty Hill, TX 78642
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install new compressor and RC evaporator on French door refrigerator from prior tech’s diagnosis. Removed compressor and RC evaporator and installed new replacements using braising methods. Vacuumed unit down to -25. Charged unit with 5.5oz of R134a refrigerant. Reassembled and tested unit. Good airflow coming from evaporator and frost pattern. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78732
Andy
Job Details: 08/30/2019
RANGE WHIRLPOOL KDRS483VSS04 Arrived on site for range smoking. Customer showed video of some coming from right light at 18” oven. Removed and inspected. Found some food debris around light and cleaned. Inspected inside where light is installed and found no issues. Found issues with light itself. Ordering part. Office to schedule as customer needs ASAP appointment.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10307114 (LIGHT )
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/30/2019
OVEN SAMSUNG ne58f9500ss/AA Arrived on site for unit not baking. Found unit powered on but when selecting bake or broil it’ll make you enter temp probe. Heat for split second than say it preheated. Reset breaker with no fix. Removed all panels and user interface. Unplugged and re did all connections found bad connection on probe wires to user interface. Tested unit. No heating properly and user interface working as designed. ; ordrng 1 CNOTE (COLLECT 159.99 CC ON FILE)
Near Buda, TX 78610
Leonardo
Job Details: 08/30/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for damaged panel. Found panel damaged replaced panel no damaged found on new panel job complete.
Near Austin, TX 78703
Scott
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer not ending cycle . Ran diagnostics ,no error codes and unit ran test cycles normal . Also ran quick wash cycle on normal . All checked good . Couldn’t duplicate error . Called tech line to document . No water leaks detected at time of service . Job complete .Sr 7725738619"
Near Leander, TX 78641
Jonathan
Job Details: 08/30/2019
WINE COOLER WHIRLPOOL WUB50X24HZ00 "Arrived on site for wine cooler not cooling. Per temperature test and found temperature within range. Inspected evaporator and found good frost pattern. Powered unit and off while measuring amp draw to compressor, found within range. Tested defrost cycle and found working. Found cabinet interfering with door and not allowing to close properly. Corrected unit and tested door opening and closing. All tested good, no water leaks present."
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/30/2019
WASHER MAYTAG SAV205DAWW "Arrived on site for customer complaint of unit stopping mid cycle, I tested unit, everything tested good. Possibly a faulty lid switch.
Near Elgin, TX 78621
Cliff
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to replace previously ordered parts, and perform inspection on unit. Redirect those unit and all is working properly at this time and no parts or components have failed. Unit has been cooling properly for over a week and has been producing ice. No repairs are needed and no leaks were found at time of service."
Near Leander, TX 78641
Paul
Job Details: 08/30/2019
DISHWASHER FRIGIDAIRE FDB1050REC0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump bracket and o’rings. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Burnet, TX 78611
Cliff
Job Details: 08/30/2019
WASHER MAYTAG MVWX655DW0 Arrived on site to replace hub for water. Replaced part and tested unit. Found all is fully functional at this time and no leaks were found at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDTE304DSS0 "Arrived onsite for customer complaint of dishwasher leaking from bottom. Tested unit and found water leaking from diverter motor. Unit will need sump and motor assembly.
Near Austin, TX 78731
Luis
Job Details: 08/30/2019
REFRIGERATOR JENN-AIR JS48PPDUDB00 Arrived on site for no cool. Removed evaporator cover found uv dye on evaporator diagnosed leak at evaporator. Replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,compressor reading +20 on low side and not pushing refrigerant through system diagnosed due to leak in system caused compressor failure,replaced compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Near Austin, TX 78702
Scott
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for unit bouncing around during spins . Turning tub bye hand ,can feel resistance. Ran diagnostics ,tub bounced a little . Ran drain and spin with a wet towel ,unit was jumping around quite a bit .will need to tub , two man .autho no water leaks at time . Please call to set return ; ordrng 1 2MAN and 1 AUTHO and 1 WPW10737541 (tub-outer)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL KSSO48QTX00 Arrived on site for ice clumping in ice bin. Cannot remove been due to broken lever. Will need to research part number for a complete ice bin.; ordrng 1 CNOTES
Near Round Rock, TX 78681
Thomas L.
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to repair unit with upper rack that keeps falling down. Found that the adjusters have failed. Replaced adjusters and stops and all operations are now normal with no water leaks.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBH00 Removed and replaced right fresh food section door gasket as it was leaking cold air. All water connections are dry.
Near Georgetown, TX 78628
Joel G.
Job Details: 08/30/2019
WASHER LG WM8000HVA Arrived on site to diagnose washer not draining. Found faulty drain pump. Replaced and verified operations. No leaks detected. Drain is secure.
Near Seguin, TX 78155
Kevin
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found customer has defrosted refrigerator, replaced evaporator harness in fresh food section. No water leaks detected at time of service, job complete"
Near , TX 78602
Scott
Job Details: 08/30/2019
DRYER WHIRLPOOL WED4815EW0 Arrived on site for no heat dryer . Found high limit had blowen . Replaced thermostat . Unit is now operating as normal . Did explained imporatance of cleaning vent out to avoid this from happening again. Cleaned out unit of lint . Job complete.
Near Leander, TX 78641
Lou
Job Details: 08/30/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave venthood light. Upon further inspection, the customer had replaced the old light with an LED light and it wouldn’t turn off. I removed and replaced the bulb and tested and it operated as designed. Job completed."
Near Austin, TX 78735
Leonardo
Job Details: 08/30/2019
OVEN GE JT950S0A2SS Arrived on site to test unit for unit no having any power. Test unit and found burned and melted wires. Will need to order new main harness WB18T10104 and new lower harness WB18T10105 and conduit harness WB18K5540. ; ordrng 1 WB18K5540 (CONDUIT HARNESS ) and 1 WB18T10104 (MAIN HARNESS ) and 1 WB18T10105 (LOWER HARNESS )
Near Dripping Springs, TX 78620
Robert
Job Details: 08/30/2019
WASHER MAYTAG MVWB835DC3 Arrived on job for complaints of unbalanced issue. Found that there was a broken leg on right rear side. Customer provided the part which was the leg. Installed new part and washer tested fine and no leaks detected. Complete
Near Leander, TX 78641
Jonathan
Job Details: 08/30/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site for dryer making rattling noise and having burnt rubber smell. Performed diagnostics mode and tested unit. Found noise is from cabinet vibration. Adjusted front leveling feet. Found burnt plastic on inside drum vent. All tested good.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site to diagnose dishwasher not washing properly and not drying. Found heater error code. Ran diags and wash motor took a very long time to finally kick on indicating a faulty wash motor and, for safety, unit shuts off any electricity to heating element.
Near Georgetown, TX 78633
Al
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived to inspect unit top rack issues.Confirmed the complaint and ordered the UPPER TRACK ASSEMBLY to complete the repair.Needs more work ; ordrng 1 W10913628 (UPPER TRACK ASSEMBLY LEFT HAND ) and 1 W10914507 (UPPER TRACK ASSEMBLY RIGHT HAND)
Near Temple, TX 76501
Arthur B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for customer complaint of icemaker not making ice on French door refrigerator. Removed ice bin and found bail arm hung up. Used food grade lubricant in icemaker bail arm. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78702
Joseph C.
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “dented dishwasher front panel bottom” complaint. Inspected unit and found bottom of front panel to be dented. Removed and replaced front panel. Found door not closing properly, due to poor quality installation. Realigned unit in cabinet. Door is now closing properly. No leaks detected, at time of service."
Near Dripping Springs, TX 78620
Robert
Job Details: 08/30/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on job to install parts ordered by previous technician. Determined that it was an installation issue. Met with builder and explained that shelve was too low causing the cook top to rest on the trim piece causing it to bend up. Builder will resolve issue. Complete.
Near Spicewood, TX 78669
Andy
Job Details: 08/30/2019
DISHWASHER KITCHENAID KUDS01FLSS6
Near Lakeway, TX 78734
Andy
Job Details: 08/30/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near The Hills, TX 78738
Robert
Job Details: 08/30/2019
OVEN JENN-AIR JJW2730DS00 Arrived on job for complaints of an error message on display screen. Error code F2 E1 was displayed during testing. Replaced console with new and tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 08/30/2019
ICE MACHINE KITCHENAID KUIX335HPS00 "arrived on site to install external drain pump on ice machine. I installed the external drain pump and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78703
Luis
Job Details: 08/30/2019
ICE MACHINE WHIRLPOOL GI15NDXZS0 Arrived on site for faulty valve and crack in drain pan. Installed new pan and valve ran diagnostics good water flow from valve unit working as designed.
Near Bertram, TX 78605
Cliff
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 . Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found communication error between controls and RC evaporator thermistors. This is causing defrost failure in evaporator and main control, user interface, pantry control, and evaporator wiring harness will need to be replaced to complete repairs.; ordrng 1 W10843055 (cntrl-elec) and 1 W11044862 (cover) and 1 W11092503 (panel-ui)"
Near New Braunfels, TX 78132
Kevin
Job Details: 08/30/2019
COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site and town center burner valve is not able to be adjusted because knob is breaking, if covered shipping customer to knobs will solve issue. If not covered customer is aware of how to purchase new knobs.; ordrng 1 CNOTES and 2 WPW10594481 (D2C knob)s"
Near Spicewood, TX 78669
Andy
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site dishwasher not drying dishes properly. Checked for error codes and found none. Ran diagnostics and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/30/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to diagnose dryer shutting off after a few secs of run time. Found L1-N at ing 246 vac, L1-L2 123 vac, N-GND 123 vac. Customer needs to get an electrician to repair power supply. Dryer itself checks fine. Inform of regular venting cleaning."
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/30/2019
WASHER FRIGIDAIRE GLTF2940FS2 "Arrived on site for customer complaint of unit not draining found customer washed rug with rubber backing and the rubber backing came off the rug and clogged the drain pump filter, I removed and cleaned the filter, unit tested good.
Near Georgetown, TX 78626
Thomas L.
Job Details: 08/30/2019
OVEN JENN-AIR WW30430W Arrived on site and replaced both upper oven door hinges. Door now work properly.
Near Seguin, TX 78155
Brandon
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for customer complaint of unit not cooling properly, found unit was not going into defrost, I tested heater, heater tested good, ordering control and harness.; ordrng 1 W11203272 (CONTROL ASSEMBLY ) and 1 W11366397 (HARNESS )"
Near Leander, TX 78641
Paul
Job Details: 08/30/2019
REFRIGERATOR FRIGIDAIRE FRS6R5ESB4 Arrived onsite for the refrigerator with the water dispenser flap broke off. I found the water dispenser actuator broken. I replaced the actuator and tested the dispenser. The unit works as designed. Call complete.
Near Buda, TX 78610
Leonardo
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good. No leaks present at this time. Job complete.
Near San Marcos, TX 78666
Kevin
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and inspected refrigerator and found that most of the time when compressor starts within the first five seconds a chirping noise can be heard. Started compressor on test 4, multiple times and was able to take a short video of the noise. Sent video to LM and CS, this is possibly due to refrigerant moving through the system when the compressor starts. there is no known correction at this time for resolving the issue. SR7725738434"
Near Round Rock, TX 78665
Lou
Job Details: 08/30/2019
DISHWASHER KITCHENAID KDPE334GPS0 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found where there is condensation on the left side of the UI panel. Also found water debris on the left side of the door. I placed the unit in diagnostics and tested. It appears that the left side of the door gasket is not sealing correctly. I removed and replaced the gasket and tested and found no leaks. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."
Near Waco, TX 76711
Arthur B.
Job Details: 08/30/2019
RANGE WHIRLPOOL WFG515S0EB1 "Arrived onsite for customer complaint of gas range oven not coming on. When arrived, found control stuck in clean mode. Removed and replaced control. Reassembled and tested. Unit now works as designed. No other issues found. No gas leaks detected at time of service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/30/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit leaking oil, found faulty gearcase, ordering gearcase, drive pulley, and belt. ; ordrng 1 W10006384 (belt) and 1 W10721967 (drive pulley) and 1 W10870913 (gearcase)"
Near Round Rock, TX 78681
Paul
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator with the lights dim in the RC and no lights in the FC. I found the top lights in the RC dim and the side lights working as designed. I found the FC light shorting out with voltage to it. I replaced the FC light and all of the lights are working as designed. Call complete.
Near Round Rock, TX 78681
Jonathan
Job Details: 08/30/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on site for dryer making odd noises. Performed diagnostics and tested unit, found operating normal. Found customer referring to the end of cycle tone. Spoke with customer on turning end tone off and on. All tested good."
Near Wimberley, TX 78676
Robert
Job Details: 08/30/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of washer not starting. During testing found that there is 120 vac going to the washer tried to put in diagnostics mode but control panel was not responding. Replaced control panel with new and ran diagnostics test and washer tested fine and no leaks detected. Complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/30/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0
Near Buda, TX 78610
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for refrigerant leak in fresh food. Replaced fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws,replaced filter drier and compressor. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good. Repair covered under AUTHO S71233 2xL ; ordrng 1 CNOTE (S71233 2XL)"
Near Leander, TX 78641
Paul
Job Details: 08/30/2019
REFRIGERATOR JENN-AIR JS48PPDUDB00 Arrived onsite for the refrigerator with a no ice condition. I found the icemaker emitter and receiver not functioning correctly. I replaced the emitter and receiver. I tested the unit and it is working as designed. Call complete.
Near Lago Vista, TX 78645
James
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Near Austin, TX 78758
Paul
Job Details: 08/30/2019
DRYER MAYTAG MED5500FW1 Arrived onsite for the dryer making loud vibration noise. I found one of the roller causing most of the noise. I installed a dryer repair kit and put a pad under the vent at the rear of the chassis and under the motor. I tested the unit and it is working as designed. Call complete.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/30/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose not coming on. Found washer just beeping when pressing start. Ran diags and found latch not communicating with main board. Replaced both and verified operations. No leaks detected.
Near Round Rock, TX 78665
Thomas L.
Job Details: 08/30/2019
WASHER WHIRLPOOL MVWB835DW3 Arrived on site to repair unit that does not fill with water. Tested unit and found open inlet valve solenoid. Replaced valve. Operation normal and water connections are all dry.
Near Austin, TX 78759
Paul
Job Details: 08/30/2019
REFRIGERATOR GE PSHS6PGZBESS Arrived onsite for the refrigerator to possibly replace previous ordered parts due to the dispenser not working. I tested the dispenser when I arrived and it was working as designed. The reservoir had to been frozen on the previous visit due to the fan not running which I repaired on the previous visit. I used the bypass because the other on was broken. The unit works as designed. Call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 08/30/2019
REFRIGERATOR GE ZISP420DKCSS Arrived on job for complaints of wrapping tape in icemaker. During testing found that there was shipping tape left on the icemaker housing. Removed shipping tape and refrigerator tested fine and no leaks detected. Complete.
Near Waco, TX 76710
Arthur B.
Job Details: 08/30/2019
VENTHOOD KITCHENAID KXU2836YSS0
Near Austin, TX 78758
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site for door replacement. Replaced door and all tested good.
Near Round Rock, TX 78681
Jonathan
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 (JM) Arrived on site to install previous diagnosed parts. Gained access to Evaporator cover. Previous cover had failed. Replaced part and removed all ice build up around compressor. Ran diagnostics mode and tested unit to ensure proper operation. Everything tested in working order. No water leaks present.
Near Austin, TX 78704
Tyler B.
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for unit not closing cooling. Found evap iced up . Found diagnostics failing bi metal. Tested sensors at control and tested good. Found control to be failed. Replaced control and all tested good in diagnostics. Cleared ice no leaks on site
Near Marble Falls, TX 78654
Cliff
Job Details: 08/30/2019
OVEN WHIRLPOOL WEG745H0FS0 Arrived on site to diagnose a range that is leaking gas. Was not able to fully test unit today as there was no gas on at residence and unit is not able to be removed from wall due to cabinet and baseboard issues. Advise homeowner of findings and homeowner will correct carpentry issue and call back to schedule services.; ordrng 1 CNOTES (CAN’T REMOVE UNIT FOR SERVICE.)
Near Austin, TX 78753
Joseph C.
Job Details: 08/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “not completing cycles” complaint. Inspected unit and found drain hose too far down standpipe and loose connection, at cold water fill valve solenoid. Adjusted drain hose and reconnected cold water solenoid. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78749
Luis
Job Details: 08/30/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for door handle issues. Found damaged door handles and screw holes stripped not blue to fully secure to set screw. Installed new handles tested door operation good. Brand new complex vacant unit
Near Austin, TX 78724
Joseph C.
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “not powering on” complaint. Inspected unit and found hot wire loose, at terminal of power cord and unit wiring. Reconnected power cord to unit. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Paul
Job Details: 08/30/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher that has power to it but is not turning on. I found the unit installed with yellow wire nuts at the junction box for the electrical connection and L1 had come loose. I removed the yellow wire nuts and used orange wire nuts to make up L1 and N connections. I tested the unit and found it not draining due to the knockout in the disposal not removed. I removed the knockout and the unit worked as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78735
Leonardo
Job Details: 08/30/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for damaged panel. Found panel damaged replaced panel test unit and unit test good job complete.
Near Austin, TX 78738
Robert
Job Details: 08/30/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on job for complaints of microwave light not turning off when closing door. During testing found that there was switch issue took apart microwave and found that the switch holder on the harness was no good. Replaced harness and microwave tested good. Complete.
Near Temple, TX 76502
Al
Job Details: 08/30/2019
WASHER MAYTAG MVWC465HW2
Near Buda, TX 78610
Leonardo
Job Details: 08/30/2019
COOKTOP WHIRLPOOL ACC6340KFW00 Arrived on site to test unit for surface getting hot. Called tech support and explained that the heat is coming from main burner and also from the other burners and that the knobs next to main burner are hot to touch. Support team stated that the heat coming from the burners are being reflected from the cooking ware and that it’s a normal situation. The heat being transferred from the cooking ware to knobs is also a normal situation. All electrical checked out fine and found no issues at this time.