We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW
Near Seguin, Texas 78155
Andrey
Job Details:
02/21/2023
"Arrived on site to test unit for freezing food in RC, tested unit found damper stuck open, replaced diffuser, damper is now cycling properly, unit is now running as designed, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Seguin, Texas 78155
Andrey
Job Details:
02/21/2023
"Arrived on site to test unit for loud vibrating noise, tested unit for noise is coming from water valve every time the ice maker asks for water, stated to customer that that noise is normal, since no water supply is connected to unit the noise is louder, per customer request connected water supply and tested, unit is now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT4
Near Kyle, Texas 78640
Joe Z
Job Details:
02/21/2023
Arrived on site for unit not draining. Upon arrival. Test unit. Drain pump is energizing but only buzzing. Removed pump for inspection . Found debris stopping pump from draining. Removed debris and test unit unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Niederwald, Texas 78640
Joe Z
Job Details:
02/21/2023
Arrived on site for not draining. Upon arrival inspected unit and found entire base of unit with standing water. Found kink in drain hose. Straighten out the hose and test unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Del Valle, Texas 78617
Joe Z
Job Details:
02/21/2023
Arrived on site for long dry times. Upon arrival checked polarity at unit and is incorrect. Red to white is 15V. Needs to be 120. Black to white is correct @ 120V. Found cord is too short and prongs on cord were not straight and not making contact at outlet. Straightened cord and now getting 240 @ terminal block. Test unit and is now heating . Advised customer to have longer cord installed to allow for slack .other wise connection at outlet will fail again. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Austin, Texas 78724
Joe Z
Job Details:
02/21/2023
Arrived on site to install previous ordered part . Replaced UI and test unit. Ui is now operating correctly. Ram automatic test cycle and unit passed test. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Temple, Texas 76502
David Z
Job Details:
02/21/2023
"Arrived on site to diagnose washer that was screeching and banging some when running. Tested unit and found balance ok, but belt has been slipping on cam. Replaced belt and cam. Ran unit and verified noise is gone, but there is evidence of overload and off balance loads. Advised on proper loading. Repair complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Temple, Texas 76502
David Z
Job Details:
02/21/2023
Arrived on site to install new hinges on washer that had a lid that would not close. Foind hinge pins separated from frame on hinges. Replaced both sides and tested. Verified all working as designed. Repair completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near New Braunfels, Texas 78132
Andrew
Job Details:
02/21/2023
Arrived on site and replaced previously diagnosed compressor. Vacuumed system and held pressures for 20mins. Charged system to specs. Frost pattern developing as designed. No signs of restriction or refrigerant leak. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD702MPS00
Near Austin, Texas 78732
Vincent
Job Details:
02/21/2023
"Arrived on site for built in refrigerator, inspected unit and work area. Customers complaint was unit was louder than other refrigerators. Inspected unit and unit sound is normal for a R600 compressor. Unit is also not finished being installed by contractor. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Austin, Texas 78703
Wesley
Job Details:
02/21/2023
Arrived onsite and repaired noisy spot by identifying cracked slider. Replaced cracked slider. Unit is now operating as designed and quietly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Austin, Texas 78732
Vincent
Job Details:
02/21/2023
"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 4.5oz . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Georgetown, Texas 78633
Lou
Job Details:
02/21/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase failure leaking oil, I removed and replaced the gearcase, slider and clutch and calibrated the unit. Tested in diagnostics and and they unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Cedar Park, Texas 78613
Kimo
Job Details:
02/21/2023
Arrived onsite for a washer that would not detach the soap dispenser. Upon inspection I found no codes stored and all functions worked. I replaced the control due to the seemingly intermittent nature of the issue. I then tested the unit several time and found unit operating as designed. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, Texas 76502
David Z
Job Details:
02/21/2023
"Arrived on site to follow up on dryer that was rumbling and making noise when running. Tested unit and found no abnormal noises, everything running properly. Advised customer to get a video. I adjusted one leg that was slightly off level. I did notice on last repair that the felt seal doesn't slide as smoothly as it used to, and if it's hot it may be creating the noise they experience. Advised to get video and call back if issue returns. Repair complete."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Copperas Cove, Texas 76522
Tyler
Job Details:
02/21/2023
Arrived on site for washer needing previously diagnosed controls. Upon arrival reconfirmed issue and installed both parts. Found unit working as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Elgin, Texas 78621
Matthew
Job Details:
02/21/2023
Arrived on site to check dishwasher for water standing inside the unit. Bulder said water had drained out. No issues found with unit. Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Austin, Texas 78738
Luis
Job Details:
02/21/2023
"Arrived on site. Found trim piece from door assembly disconnected,installed trim plate checked door operation good"
We serviced a
LG WARMING DRAWER
Model WM3270CW
Near Austin, Texas 78745
Joe Z
Job Details:
02/21/2023
Arrived on site for L3 error code. Upon arrival inspected unit and got tE code for heating error. Per manufacturers instructions. Power cycled the unit. Restored power and test unit. Test unit by running a quick cycle. Unit is operating as designed. No leaks present at this time . Job complete.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Austin, Texas 78757
Wesley
Job Details:
02/21/2023
Arrived onsite and determined gas leak from regulator. Noticed leak during storm power outage.
We serviced a
ROPER DRYER
Model RED4440SQ0
Near Georgetown, Texas 78626
Cliff
Job Details:
02/21/2023
Arrived on site to diagnose a dryer that is not turning on. Found thermal fuse open preventing unit from operating. Replaced t-fuse and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, Texas 78626
Cliff
Job Details:
02/21/2023
Arrived on site to diagnose a microwave that is sparking. Found diode shorted and documented with safety team. Replaced diode and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Georgetown, Texas 78626
Cliff
Job Details:
02/21/2023
Arrived on site to diagnose a microwave with a light not turning on. Found surface light bulb failed . Customer will replace bulb.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Austin, Texas 78728
Kimo
Job Details:
02/21/2023
Arrived onsite for a MW with a burnt out light bulb. Upon arrival I replace the counter light bulb and tested unit and found unit operating as designed. Job complete.
We serviced a
LG OVEN
Model LRG3061BD/01
Near Georgetown, Texas 78628
Lou
Job Details:
02/21/2023
"Arrived on site to inspect range oven not heating on Bake. Upon further inspection, I removed the bottom panel and flame shield and tested the unit on Bake and found the ignitor not illuminating. Removed the ignitor and checked ohms and found it open. I removed and replaced the bake ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NLXS1
Near Austin, Texas 78733
Luis
Job Details:
02/21/2023
"Arrived on site for not making ice. Ran diagnostics water passed pump not powering on removed harness found broken wires on harness and pump assembly continued diagnostics weak frost formation on evaporator plate diagnosed unit will need a new evaporator,harness,pump assembly,compressor and drier
We serviced a
WHIRLPOOL MICROWAVE
Model Koce500ess11
Near Austin, Texas 78737
Scott
Job Details:
02/21/2023
"Arrived on site ,replaced mag and inverter . Unit is now heating to Wp specs .
We serviced a
KENMORE WASHER
Model 110.1651269
Near Georgetown, Texas 78633
Gerry C
Job Details:
02/21/2023
"110.16512690 Arrived to inspect timer not advancing. I found the lid switch had failed. Inspection of the unit also revealed the agitator dogs failed as well. removed and replaced the lid switch and agitator dogs. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Waco, Texas 76708
Jonathan M
Job Details:
02/21/2023
Arrived on site to install previously diagnosed part. Inspected unit and work area. Checked for the lightbulb to make sure that the standard 40 W bulb was in the housing. Did not see any lightbulbs inside of the housing area. The customer advised they got rid of that after the prior service. Replaced both control and lightbulb and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Round Rock, Texas 78665
Paul
Job Details:
02/21/2023
Arrived onsite for a microwave to replace the main control. I replaced the main control and tested the unit. The hood light and all other functions are working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cedar Park, Texas 78613
Paul
Job Details:
02/21/2023
Arrived onsite for a dishwasher not cleaning the dishes on the upper rack. I tested the machine and found the pump barely moving any water and the dispenser door broken. The sump and motor along with the dispenser need to be replaced to get the machine back to full working order.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, Texas 78132
Andrey
Job Details:
02/21/2023
"Arrived on site to test unit for door not staying down, tested unit found failed friction sleeves, replaced sleeves, tested unit , unit is now functioning properly, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near Manor, Texas 78653
Matthew
Job Details:
02/21/2023
Arrived onsite for range door panel coming apart. Customer was holding door together with duct tape. Applied tape and secured door. Advised customer that tape may not hold as higher temperatures are used. Customer will monitor.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Elgin, Texas 78621
Matthew
Job Details:
02/21/2023
Arrived onsite for range oven not functioning. Upon arrival inspected unit. Found upper element working but not bake cycle. Inspected unit and found only 120 vac to unit. verified improper voltage and found issues at outlet. Made correction and tested. Unit is now functioning properly. Job complete
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Austin, Texas 78759
Vincent
Job Details:
02/21/2023
"Arrived on site to install parts previously diagnosed. Installed new control and tested, unit is now operating as designed. No leaks observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FKS00
Near Austin, Texas 78731
Vincent
Job Details:
02/21/2023
"Arrived on Site for refrigerator, inspected unit in work area. Customers complaint was not making ice. Tested the icemaker and found it bad. Replaced ice maker and replaced water filter customer provided. Advised customer to allow 48 hrs for ice due to not having a water dispenser to flush the air when replacing the filter. No leaks where observed during service.
We serviced a
KENMORE DRYER
Model 110.977217
Near Georgetown, Texas 78633
Gerry C
Job Details:
02/21/2023
"Arrived to instal previously diagnosed and ordered parts. I retested the unit and found that it operated as designed, until heated after several cycles. At that point, the unit would then not ignite, after the hot surface element heated and the gas valve could be heard clicking. Per MFG test #4d, pins 1-2 on the gas coils, were open load after the unit warmed up. Allowing the affected coil to cool, the continuity came back at 1-2 and was the reason for the intermittent operation. I removed and replaced the valve actuation coils and tested. The unit heated and through 10 cycles did not fail. Internal, no-load cycling temperatures on high temp setting were 101/193?F, which was very acceptable and temperature decline showed little restriction within the venting system. Operational test good, no gas leaks detected during service.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Spicewood, Texas 78669
Leonardo
Job Details:
02/21/2023
Arrived on site to test unit for F47 error. Found bad module replaced module. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near New Braunfels, Texas 78132
Andrew
Job Details:
02/21/2023
"Arrived on site to test unit for no lights, no ice and no water dispensing. Unplugged pantry UI and lights and water were restored. Found UI also needing replaced.If wishing to proceed would need UI(W11387384), pantry UI(WPW10677119) and harness(W11170612). Would also recommend 2hrs and to return with current parts. Read disclaimer to customer about ongoing issues with specific model.
We serviced a
WHIRLPOOL COOKTOP
Model W5CG3024XS01
Near Spicewood, Texas 78669
Leonardo
Job Details:
02/21/2023
Arrived on site to test unit for unit leaking gas. Test unit and found leak coming from flex line. Customer will get flex line replaced.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fort Hood, Texas 76544
Tyler
Job Details:
02/21/2023
Arrived on site for washer not filling. Upon arrival confirmed issue but found no errors in diagnostics. After further testing I found inlet valve failing to open with 120 applied as well as cuttoff valves not fully turned on. Replaced valve and retested unit. Found no leaks but found evidence of stand pipe drain clogged and will lead to potential flood
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Buchanan Dam, Texas 78611
Maurice R
Job Details:
02/21/2023
"Arrived on site for dryer making loud noise. On inspection I turn the tub by hand and it had a roared loud. Then put in diagnostics and it got real loud. Gain access to,the bottom of them unit and there was no oil signs. Took the pulley still could not find any evidence of oil leak. I took the wash plate to see it there was any thing causing the noise. I again spun the unit by hand it sound like the bearing were bad. I replaced the gearcase and ran the unit in diagnostics mode and the roaring noise was gone.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78739
Scott
Job Details:
02/21/2023
"Arrived on site for no power to dryer . Customer had changed outlet to sparking and shorting out . Found prongs on power cord burned . Did check , block, element ,harness,tstat and thermal fuse . All checked normal. Informed dryer is not affected due to outlet failure. Recommended not using unit till cord is replaced . No lint build up. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Seguin, Texas 78155
Andrey
Job Details:
02/21/2023
"Arrived on site to test unit for no heat, tested unit found all components tested good, checked voltage and found L2 not receiving any voltage, customer stated that recent electrical work was done and after it stopped heating, advised customer to resolve issue, job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Georgetown, Texas 78628
Lou
Job Details:
02/21/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the left door gasket being torn, I removed and replaced the gasket and used my heat gun to shape the gasket. Tested operation and unit is operating as designed. No water leaks observed during service . Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, Texas 78703
Wesley
Job Details:
02/21/2023
Arrived onsite for not drain well and found broken check valve hose due to glass. Replaced hose and tested unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, Texas 78628
Lou
Job Details:
02/21/2023
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the tub full of water. I pressed the start button for 3 seconds to get the drain pump turned on and I could hear the pump motor but no water was being drained. I found the drain hose kinked at the disposal and also found the unit connected with the RO system drain hose (photo). I corrected the dishwasher drain hose (photo) and retested the unit. I found the drain pump struggling to pump the water out the unit so I removed and replaced the drain pump and retested. Unit is operating as designed. I recommended that the customer have whoever installed the RO system to remove the RO drain hose and position it on the lower piping and explained that the manufacturer will not be responsible if the dishwasher floods the home and the RO system drain hose is installed this way. I advised that the RO tank will drain and can potentially backfill into the dishwasher causing it to overflow and flood the home. I contacted techline and got this information documented in SR #7735786333. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model GW397LXUS06
Near Georgetown, Texas 78633
Lou
Job Details:
02/21/2023
"Arrived on site to inspect range cooktop burner not working. Upon further inspection, the customer advised the front right burner flame doesnt work properly. Tested the burners and found the flame too low on the high setting. I inspected the orifice and found it dirty. Removed he orifice and cleaned it and retested and the burner is operating as designed. I cleaned the remaining orifices and retested and all burners are operating as designed. Tested the oven and it too is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Georgetown, Texas 78633
Lou
Job Details:
02/21/2023
"Arrived on site to inspect dishwasher rack falling. Upon further inspection, I found the upper rack had jumped off track on the left side. I adjusted the rack and track and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Cedar Park, Texas 78613
Kimo
Job Details:
02/21/2023
"Arrived onsite for a DW that is leaking upon inspection I found leak coming from the sump&motor. I installed the new sump&motor and tested the unit and found no more leaks. Job complete"
We serviced a
WHIRLPOOL WASHER
Model mvwx655dw1
Near Temple, Texas 76502
David Z
Job Details:
02/21/2023
"Arrived on site to install new valve housing and valves. Repaired and tested unit. Verified all functions working properly, and cold water flow was restored. No water leaks found. Repair completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, Texas 78702
Wesley
Job Details:
02/20/2023
Arrived onsite and maintenance unable to attend to matter during window. Ordering the ui control due to case history on this model. Office to reschedule when part arrives. ; ordrng 1 W11664671 (Hera control ui)
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Austin, Texas 78730
Wesley
Job Details:
02/20/2023
Arrived onsite and determined ongoing issue with door tension. Alignment feels and appears to be normal with left side door and soft close is working but last bit of tension insufficient to engage door latch without being touched closer by hand at which point it will stay closed. Hinges have already been replaced. Sr#7735776560 bruce. Said frame could be damaged or receivers could be damaged. Ordering receivers and hinges for return service. Will inspect for frame damage while onsite. ; ordrng 1 W11643900 (Hinge) and 1 W11318331 (Left receiver) and 1 W11317948 (Receiver right)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Austin, Texas 78730
Wesley
Job Details:
02/20/2023
"Arrived onsite for dryer gasket and determined gasket would need to be replaced, ordering gasket and adhesive to repair. All else checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS01
Near Austin, Texas 78726
Vincent
Job Details:
02/20/2023
Arrived on site for microwave making noises when opening the door. Inspected unit and work area. Tested unit and its operating as designed except the light bulb itself. Im ordering a light ordrng 1 W10886919 (Lamp-bulb)
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Austin, Texas 78750
Vincent
Job Details:
02/20/2023
"Arrived on site for induction cooktop, inspected unit and work area. Customer complaint was still the same issue F47. I found that the unit was not installed correctly from the first time when it was installed. Called techline and spoke to Rich SR#7735773900 and I explained of what I found. Thechline recommended to replace the module and advise customer that the unit needs proper ventilation. I explained to customer and they disagree. Spoke to my manager CS and he will contact CX to explain. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Killeen, Texas 76543
David Z
Job Details:
02/20/2023
"Arrived on site to diagnose range that is not heating. Tested unit and found igniter is not glowing, showing 120 ohm resistance. Can hear relay closing on control. Ordering new igniter to resolve. Office to schedule return visit when parts available. ; ordrng 1 W10918546 (Igniter) and 1 W11126814 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Austin, Texas 78744
Scott
Job Details:
02/20/2023
Arrived on site for oven giving 8-0 fan code . Ran diagnostics. Blower motor is functioning in both low and high modes . Ordering blower motor . Call to set return . ; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Andice, Texas 78628
Kimo
Job Details:
02/20/2023
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new module and tested unit and found no change. I am now ordering Spark, module harness, Igniter left Front igniter, left rear igniter, right rear igniter, right front igniter center. Office to reschedule. ; ordrng 1 WPW10475149 (Spark module) and 1 W11561436 (Harness) and 2 W11507531 (Igniter Left Front & Right Front)s and 2 W11507532 (Igniter (Left Rear & Right Rear))s and 1 W10852959 (Electrode, Stack (Center))"
We serviced a
GE WASHER
Model GTW485ASJ4WS
Near Georgetown, Texas 78628
Maurice R
Job Details:
02/20/2023
"Arrived on site to install previously diagnosed parts. On inspection found I had the washplate, I needed the agitator for the unit. Daniel found the correct parts and add the to the service order. No water leaks detected during service.; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model KFDC558JSS01
Near Austin, Texas 78738
Leonardo
Job Details:
02/20/2023
Arrived on site to test unit for loud noise. Test unit and found both ovens making loud noise when pre heating. Found noise coming from convection blowers. Ordering parts office to reschedule ; ordrng 1 W10860984 (Motor fan and blades)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA01
Near Horseshoe Bay, Texas 78657
Lou
Job Details:
02/20/2023
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the dr hose due the original part being badly crimped. Customer advised that the unit continues to make the noise it was making before and provided a video of the noise which sounded like the condenser fan blade hitting something. I placed the unit in diagnostics and tested each component and when the valve came on, I heard a vibration noise and found it was the valve bracket vibrating against the unit chassis so I adjusted it and the noise stopped. When the recirculating pump came on, it began to make a grinding noise as if it were struggling to pump. When the condenser fan came on, I could not hear anything other than normal noise. I advised the customer of my findings, in which, they heard this noises as well. I am ordering the valve, recirculating pump, condenser fan motor and blades and CNOTE-2HOUR JOB and office to schedule return service. No water leaks observed during service.; ordrng 1 W11542867 (Recirculating pump) and 1 W10897719 (Inlet valve) and 1 W11387394 (Condenser motor) and 1 WP2188935 (Fan blade) and 1 CNOTE (2HR JOB)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Marble Falls, Texas 78654
Lou
Job Details:
02/20/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit unplugged. When I plugged it in, I heard the start device make a click noise and the compressor began to make a loud rattling noise then the start device clicked again. I verified voltage to the unit and the evaporator fan is operating. I found the compressor is locked up and will and will need to be replaced. I am ordering the compressor kit, UV dye drier, access valve, CNOTE-2HOUR JOB, NITROGEN, R600 KIT and office to order remaining parts and schedule return service. Unit left unplugged for safety.; ordrng 1 W11635510 (Compressor kit) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 CNOTE (2HOUR JOB) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600KIT)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Marble Falls, Texas 78654
Lou
Job Details:
02/20/2023
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit unplugged. When I plugged it in, I heard the start device make a click noise and the compressor began to make a loud rattling noise then the start device clicked again. I verified voltage to the unit and the evaporator fan is operating. I found the compressor is locked up and will and will need to be replaced. I am ordering the compressor kit, UV dye drier, access valve, CNOTE-2HOUR JOB, NITROGEN, R600 KIT and office to order remaining parts and schedule return service. Unit left unplugged for safety.; ordrng 1 W11635510 (Compressor kit) and 1 WPW10143759 (UV dye drier) and 1 W11506635 (Access valve) and 1 CNOTE (2 HOUR JOB) and 1 NITROGEN (NITROGEN) and 1 R600KIT (R600 KIT)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hutto, Texas 78634
Cliff
Job Details:
02/20/2023
Arrived on site to diagnose a refrigerator with lights not working. Found top led assembly failed and fc led failed. Replaced top assembly and am ordering fc module. ordrng 1 W11602886 (Fc led)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wimberley, Texas 78676
Andrew
Job Details:
02/20/2023
Arrived on site to test unit for not powering on. Found console receiving proper voltage but not responding. Also found lid was broken potentially preventing lid lock from engaging. Recommend replacing console and lid. Needing autho and office to reschedule. ; ordrng 1 W11135393 (Console) and 1 W11256781 (Lid(chrome/shadow))
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lakeway, Texas 78734
Kevin
Job Details:
02/20/2023
"Arrived on site and Set washer into a diagnostic cycle, Found all functions are operating properly and showed customer how basket and tub are suspended. Showed customer correct loading To minimize unbalanced loads. While lifting top scratched it on the front will need a new one.; ordrng 1 W11513251 (Washer top)"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, Texas 78723
Matthew
Job Details:
02/20/2023
Arrived onsite for unit turning on on its own. Upon arrival inspected unit and found control is malfunctioning. Ordering control to complete repair. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Spicewood, Texas 78669
Kevin
Job Details:
02/20/2023
Arrived on site and inspected washer and found it immediately shows F1E1 error code when a cycle is a temple. Will need to bring back control board to correct issue will also bring back anything that may be needed after control board is replaced.; ordrng 1 W10422889 (Control) and 1 WPW10446418 (Control panel) and 1 W10485684 (Harness) and 1 WPW10374126 (Motor control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Kingsland, Texas 78639
Gerry C
Job Details:
02/20/2023
"Arrived to inspect cooling loss. The unit had frozen up and the customer had already defrosted. I verified all functionality of the unit and all systems were operating as designed. A search in the MFG website revealed an updated service flash: Technical Service Pointer #: W11642483 Rev C Action, Release Date: December 2022, posted post our last visit. Office to order the control and contact the customer to arrange return service. No water connections to unit.; ordrng 1 W11546690 (Control) and 1 WP2315549 (Fan Motor) and 1 W11650661 (Heater and Harness Assy)"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Georgetown, Texas 78633
Paul
Job Details:
02/20/2023
Arrived onsite for a cooktop with the burners not lighting. I found all burners lighting correctly. The issue is when the center burner valve is turned all the way down to simmer and then turned up the flame goes out and gas keeps coming out. I could get the valve to work correctly after spinning the shaft back and forth multiple times but when it stays off for a short period the valve fails again. I believe there is to much valve grease in the valve body causing this and the valve will need to be replaced. Ordering W11246817 valve-burner. Office to RS.; ordrng 1 W11246817 (Valve-Burner)
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Harker Heights, Texas 76548
David Z
Job Details:
02/20/2023
"Arrived on site to diagnose dryer that is not making end sound or tone. Customer said several dryers have no triggered that sound. Called tech line who says switch and control are the only 2 items that affect this, but noise level is not adjustable. Ordering new control and switch for cycle tone. Office to schedule when expart arrives.; ordrng 1 W11168256 (2 pos switch) and 1 W11627508 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Kyle, Texas 78640
Andrey
Job Details:
02/20/2023
"Arrived on site to test unit for no ice production, tested unit found no ice in bin, ran test and found ice maker turning extremely rough , completed first cycle but failed next, ran water fill and found that fill tube is frozen, ice box fan running really weak, recommend replacing ice maker, ice box fan, fill tube heater and control, ordering parts office to reschedule ; ordrng 1 W11087201 (Fill tube heater) and 1 W10846539 (Ice box fan) and 1 W11579560 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Georgetown, Texas 78633
Paul
Job Details:
02/20/2023
"Arrived onsite for a refrigerator that will make ice but not dispense the ice. I found the impeller stripped on the motor shaft and could not get it off. The center divider will need to be ordered and replaced with the prescreened impeller, motor, and spacer. Ordering WPW10309864 divider. RS for Thu 2/23.; ordrng 1 WPW10309864 (Divider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS04
Near Georgetown, Texas 78628
Kimo
Job Details:
02/20/2023
Arrived onsite for a refrigerator that is not making ice. Upon inspection I found that the ice maker would not harvest and the water valve was chattering wen testing water flow. I am opening the ice maker and both water valves. Office to reschedule.; ordrng 1 W11482025 (VALVE) and 1 W11482383 (VALVE) and 1 W11579560 (ICEMAKER)
We serviced a
Kitchenaid Refrigerator
Model KRFC704FPS05
Near Austin, Texas 78726
Vincent
Job Details:
02/20/2023
"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit making loud noises when making ice. Inspected unit and tested in diagnostics and found the fill valve for icemaker humming loudly. Im ordering dual valve to fix issue. No leaks where observed at the time of service. ; ordrng 1 W11567408 (Dual valve)"
We serviced a
GE COOKTOP
Model JGP945SEK2SS
Near Driftwood, Texas 78619
Leonardo
Job Details:
02/20/2023
Arrived on site to test unit for left front burner not ignite correctly. Found switch harness was installIncorrectly. Secured harness correctly test unit and unit test good. Also found damaged burner heads for the left front and right rear burner. Ordering new burner heads 1 WB16K10070 (RR burner head) and 1 WB29K10023 (Burner cap)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDBDA
Near Austin, Texas 78734
Luis
Job Details:
02/20/2023
Arrived on site for not dispensing ice. Found auger motor seized unit will need a new auger motor and yoke ordering parts. (LM ONLY); ordrng 1 12001773 (Motor) and 1 WP63052-2 (Impeller)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, Texas 78738
Kevin
Job Details:
02/20/2023
"Arrived on site and inspected washer and found your case is leaking oil, took pictures. ; ordrng 1 W11393685 (Gearcase)"
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Austin, Texas 78753
Matthew
Job Details:
02/20/2023
"Arrived onsite for stand alone freezer not cooling properly. Upon arrival inspected unit. Found temperature issues the higher the shelf level. Bottom and second shelf are frozen but anything above hat was thawing or thawed. Spoke to SW and there is service pointer for unit. Ordering frost kit, main circuit board, and air tower Instructed customer to have unit manually defrosted 48 hrs prior to visit. Office to reschedule .; ordrng 1 5303918891 (Air tower) and 1 5303918878 (Kit) and 1 5304529281 (Board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Marble Falls, Texas 78654
Gerry C
Job Details:
02/20/2023
"WRT138FFDM01 Arrived to inspect no cool. Upon initial plug in, the unit made a growling and ed startup sound and then engaged. Amp draw after five minutes only reached .68 and a short-cycle attempt revealed the compressor making the growling noise until start device disengagement. Windings measured 4.4 and 5.4 and start to run was 9.3 , slightly lower than expected. I replaced the start device and capacitor and tested. The compressor actually sounded worse with the replacement. The unit will require a compressor replacement. Office to order compressor, dye drier and service port. The heat exchanger is copper. Please allow two hours for sealed system repair, R600a kit required and service management to add any additional parts required. Office to contact customer to arrange return service. No water connected to unit. ; ordrng 1 W11358352 (Compressor Kit) and 1 WPW10143759 (Dye Drier) and 1 W10913906 (Access Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL01
Near Killeen, Texas 76542
Tyler
Job Details:
02/20/2023
"Arrived on site for refrigerator not cooling properly, and leak8ng from the dispenser. Upon arrival confirmed issue and verified ice door chute not sealing correctly due to fractured/broken WP2305202 bracket, WPW10184813 motor, WP2305258 door-chute, WP2305204 support. ordrng 1 WP2305202 (Bracket) and 1 WPW10184813 (Motor) and 1 WP2305258 (Door-chute) and 1 WP2305204 (Support)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Leander, Texas 78641
Kimo
Job Details:
02/20/2023
Arrived onsite for a built in MW that has F2E1 Stuck/shorted key on the display. Upon arrival I attempted to reset the unit and found no change the customer also informed me that she had already power cycled the unit and found no change as well. Founding the tech sheet as a guide I am ordering the console ordrng 1 W11229663 (PANL-CNTRL) and 1 W10815465 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXVQ00
Near Harker Heights, Texas 76548
David Z
Job Details:
02/20/2023
"Arrived on site to diagnose refrigerator not dispensing any water. Tested unit on arrival and paddle felt loose, and switch wasn't triggering. Removed trim and found the plastic retainer on the separator cover holding the micro switch was broken, so switch didn't touch paddle ordrng 1 WP2180226 (Bracket) and 1 WP2194719 (Retainer spring)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Wimberley, Texas 78676
Andrey
Job Details:
02/20/2023
"Arrived on site to test unit for not turning off, tested unit found timer is not advancing causing the unit to stay on, called safety to report my findings, got authorization to proceed with timer replacement W160V51WPL1, replaced timer and tested, unit is now running as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Austin, Texas 78747
Kevin
Job Details:
02/20/2023
"Arrived on site and replace lower harness diagnosed on previous visit, Washer will now drain all stagnant water and complete a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BW2
Near Creedmoor, Texas 78610
Leonardo
Job Details:
02/20/2023
Arrived on site to test unit for flames to high. Test unit and found all burner high on low. Adjusted the flames test unit and unit test good job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Buda, Texas 78610
Leonardo
Job Details:
02/20/2023
Arrived on site to test unit for right front burner and center burner flames way to hog. Test unit and found wrong orifices installed. Replaced orifice to LP test unit and unit test good job complete. Installed new bezel job complete.
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Bastrop, Texas 78602
Joe Z
Job Details:
02/20/2023
"Arrived on site for not washing clothes. Upon arrival, ran diagnostics and got F7-E7 motor unable to reach rpm. Test unit and found with load the agitator does not rotate correctly. Inspected belt,cam, and agitator and all are good. Need to replace hub. Replaced hub and test unit. Unit is now operating correctly. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model MGD8630HW3
Near Austin, Texas 78703
Wesley
Job Details:
02/20/2023
Arrived onsite to repair broken blower wheel. Used blower wheel and repair kit to fix. Dismantled and removed broken blower wheel. Installed kit parts and blower. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Austin, Texas 78756
Wesley
Job Details:
02/20/2023
Arrived onsite and replaced the compressor and uv drier and access valve. Pulled vacuum on unit for 20 minutes. Held vacuum properly. Charged system with 5.7 oz of R134a and observed for proper operation. Unit is now operating as designed. All checks good.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Austin, Texas 78731
Wesley
Job Details:
02/20/2023
"Arrived onsite and installed all previously ordered parts. Unit is now operating as designed. Advised customer on repair and tuned ignition for best operation. All checks good. Front left burner has a slower ignition than the others even related to spark alignment and draft, made adjustments to compensate. All checks good."
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Austin, Texas 78730
Wesley
Job Details:
02/20/2023
Arrived onsite and found unit operating with sensor dry consistently not drying well on certain loads. Determined poor harness connection at control contributing to failure. Corrected connection to improve performance. Advised customer on findings. All checks good. Unit is now operating as designed. Advised customer on repair. Advised customer on use and care. All checks good.
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Austin, Texas 78726
Vincent
Job Details:
02/20/2023
"Arrived on site for oven, inspected unit in work area. Unit was showing error code F8E0. Called techline spoke to joe SR#7735770410 and recommended to replace lower oven fan. I had both fans so I replaced both. Cleared codes and retested. Unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS04
Near Wimberley, Texas 78676
Andrew
Job Details:
02/20/2023
Arrived on site to test unit for loud noise. Ran all moving components and found all components working as designed. No frost build up on evaps. Found unit does not have water hookup and noticed ice maker was on. Turned ice maker off and advised customer to monitor and if issue persists to record video. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78737
Leonardo
Job Details:
02/20/2023
Arrived on site to replace heating element due to special project. Replaced element test unit and unit test good. Job complete.
We serviced a
JENN-AIR COOKTOP
Model JIC4536XS
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
02/20/2023
Arrived on site to test unit for f47 error codes. Replaced both modules test unit and unit set good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC1
Near Wimberley, Texas 78676
Andrey
Job Details:
02/20/2023
"Arrived on site to replace previously diagnosed bellow, replaced bellow and tested unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kyle, Texas 78640
Andrey
Job Details:
02/20/2023
"Arrived on site to test unit for broken parts, tested unit found rack adjuster wheels broken off, replaced rack adjusters, tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, Texas 78640
Andrey
Job Details:
02/20/2023
"Arrived on site to replace previously diagnosed control, replaced control and tested, lights are working properly now and unit is running as designed, job complete"

