Near Horseshoe Bay, TX 78657
James
Job Details: 01/23/2020
WASHER MAYTAG MHW3505FW1 "Arrived on site and tested operation. Found fault for door lock error. Tested door lock and found to be damaged. Also found door not closing properly due to hinge holding top of the door out. Ran diagnostics and found drain pump failing as well. Unit will need new hinge, drain pump and door lock to repair. ; ordrng 1 WPW10208415 (door hinge) and 1 WPW10443885 (door lock)"
Near Austin, TX 78702
Jacob
Job Details: 01/23/2020
DRYER WHIRLPOOL CED9150GW1 Arrived onsite for unit in out of order F22. Called commercial Whirlpool Techline. Advised needing a new sensor assembly. Got into coin op box. Switched wires. Was able to get out of error code. Advised customer to get the pricing reset for unit.
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job for complaints of refrigerator intermittently freezing everything inside it. Called tech line SR 7726962202 and they suggested raising the freezer temperature to 5 degrees and changing the thermistor could solve the issue. Ordering parts freezer temp raised to 5 degrees. Customer requested last appointment of the day. ; ordrng 1 w10902214 (thermistor)
Near Austin, TX 78750
Paul
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the evaporator fan motor and the blade because it was damaged from hitting ice. I found the coil pretty much clear but the evaporator thermistor was Incase in a small amount of ice. I tested the unit and it came back on and worked as designed. I changed the UI also because of the ice around the thermistor and it seeming to communicate correctly when defrosting. The unit works as designed. Call complete.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/23/2020
DRYER MAYTAG MEDB765FW0 "Arrived to inspect unit with clothes sticking to lint screen, found screen was warped, replaced grill and tested good"
Near Austin, TX 78735
Jacob
Job Details: 01/23/2020
WASHER LG WM3885HCCA Arrived onsite for unit not going into spin mode. Got LE error code that previous tech experienced. Determined that the motor is locked up. No leaks at this time. Job complete
Near Austin, TX 78703
Luis
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for water leaking. Found fresh food drain restricted. Removed unit,found restriction in drain tube by compressor,cleared out drain tube,flushed fresh food drain checked water flow through drain unit working as designed."
Near Georgetown, TX 78633
Al
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived to inspect side by side refrigerator with freezer compartment issues.Customer advised over the previous awakened, the food in the freezer section was warm.I discovered the evaporator motor for the freezer section isn’t working.Unit will need a fan motor for freezer section W11036566
Near Lago Vista, TX 78645
Lou
Job Details: 01/23/2020
RANGE JENN-AIR JGRP436HL00 "arrived on site to install previously diagnosed and ordered part. Per Techline, I removed and replaced the Bake Ignitor and tested. The Ignitor arced and the burner came on, but only stayed on for approximately 5 seconds then turned off. I contacted Techline and spoke to Rich and advised of my findings and previous repairs. Rich advised to check the orifice and orifice holder. The orifice should be an L105 for propane gas and the orifice holder should be sitting level. I found that the orifice holder was not sitting level and the orifice was an L125. I corrected both and retested and the unit operated as designed. Rich provided file #7726964670. I advised the customer of my findings and repairs. No gas leaks detected during service (used liquid gas detector), job completed."
Near Leander, TX 78641
Lou
Job Details: 01/23/2020
OVEN KITCHENAID KERC607GBS1 "arrived on site to inspect oven door glass broken. Upon further inspection, I found the inner door glass was broken. I removed and replaced the inner door glass and tested the door ad unit is operating as designed. I used my shop vac to clean up the glass debris. Job completed (was sent with 2 parts and only needed one."
Near Lakeway, TX 78734
Paul
Job Details: 01/23/2020
DISHWASHER LG LDT7797ST Arrived onsite for a dishwasher displaying a 1E error. I tested the unit and verified the error. I found the unit filling above the sump with water before the unit would fail. I found the water pressures good. I followed the voltage checks per the tech sheet for the 1E error and all voltages were correct. The main PCB needs to be replaced. Ordering Parts Authorization & AGM76429502 PARTS ASSEMBLY. Marking the sump Assy as UORV JIC. ; ordrng 1 AGM76429502 (PARTS ASSEMBLY)
Near Coupland, TX 78615
Andy
Job Details: 01/23/2020
WASHER MAYTAG MVWB755DW0 Arrived on site for washer error code. Checked error codes and found latch failure code. Tested and%2
Near Marble Falls, TX 78654
James
Job Details: 01/23/2020
MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on site and installed new coupler and motor. Tested operation and found unit working properly. Job complete
Near Marble Falls, TX 78654
James
Job Details: 01/23/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and tested operation. Found when scrolling through menus the display will sometimes scroll back towards the top. Unit is installed under cooktop and the angle when standing is causing the unusual response on ui. When knelt down eye level the display works as expected. Instructed customer on finding and instructed to make swipes when scrolling through menus. Job complete
Near New Braunfels, TX 78132
Robert
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on job for water not dispensing from refrigerator. Ran diagnostics and found that the water filter was clogged and not allowing enough water into the ice dispenser. Advised customer to install new water filter. No leaks detected. Complete
Near Marble Falls, TX 78654
James
Job Details: 01/23/2020
N WHIRLPOOL WOS72EC0HS01 Arrived on site and tested operation. Found when scrolling through menus the display will sometimes scroll back towards the top. Unit is installed under cooktop and the angle when standing is causing the unusual response on ui. When knelt down eye level the display works as expected. Instructed customer on finding and instructed to make swipes when scrolling through menus. Job complete
Near Austin, TX 78744
Richard
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer not working properly. Ran diagnostics and found no issues. But did fine an issue with the start button functions. Replaced control board and ran a calibration and washer tested fine. No leaks detected. Complete
Near Cedar Park, TX 78613
Lou
Job Details: 01/23/2020
DISHWASHER BOSCH SHX55R55UC/64 "arrived on site to inspect dishwasher no power. Upon further inspection, I found the unit not responding. I found the unit is plugged into an outlet that the disposal and disposal switch are connected to. I tested voltage to the outlet and found the upper outlet had no voltage but the disposal would operate when plugged into it. The bottom outlet had 122V. Due to this issue, I plugged the unit into another outlet located under the sink and it operated as designed.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for unit spraying water when filling ice. Found hole in hose, will need to return with hose to complete ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11415785 (HOSE )"
Near Austin, TX 78705
Richard
Job Details: 01/23/2020
WASHER UNKNOWN HLC1700AXW Arrived onsite for the washer not working. During testing found error code FC on the display. Called tech line and they stated that it was a inverter motor board . Replaced motor with inverter board and washer tested good. No leaks present. Complete
Near Belton, TX 76513
Jonathan
Job Details: 01/23/2020
WASHER MAYTAG LAT7800AAW "Arrived on site for washer that would not drain. Inspected unit and work area. Placed unit in a spin and drain and found water trickling out but would not drain the tub even through two cycles. Tested drain pump and found the drain pulley bad. I tested the motor and shifter and found the motor had lost position due to extended use. Product would need new motor and drain pulley,
Near Round Rock, TX 78665
Andy
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to install previously diagnosed parts per tech line. Removed failed parts and replaced with new. Tested unit and all operations are normal. Did instruct customer to keep an eye on unit to prevent water damage risk. No water leaks present at time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived onsite for the dishwasher not draining. Ran diagnostics and found that the pump is running. Checked the hose leading to the garbage disposal and found the plug in the disposal was still there. Removed plug and tested. Dishwasher is now draining properly. Complete.
Near Leander, TX 78641
Tyler B.
Job Details: 01/23/2020
REFRIGERATOR LG LFC24770ST Arrived to inspect unit unit with no cool . Found freezer evap frozen over. Removed all bins and clear3d ice and drains and replaced controller assembly and tested good
Near Austin, TX 78732
Paul
Job Details: 01/23/2020
WASHER MAYTAG MVWB835DC4 Arrived onsite for the washer with the oxi dispenser not dispensing in any cycle. I ran service diagnostics test 51 and all test passed. The oxi dispenser filled with water and dispensed. I checked all of the cycles and found that the oxi selection had not been stored for any cycle other than the clean with oxi cycle which defaults to on. I asked ms if she had turned the oxi selection on when she used the dispenser and she stated no. I went over use and care with ms. Call complete.
Near Kingsland, TX 78639
James
Job Details: 01/23/2020
DISHWASHER MAYTAG MDB4949SDM3 Arrived on site and tested operation. Found start button stuck in and not responding. Installed new console and tested operation. Unit tests good. Job complete
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2020
DRYER MAYTAG MEDB835DW4 Arrived on job for dryer making a noise. Upon inspection we found the blower fan wheel was cracked and rubbing. Ordering parts. ; ordrng 1 WP697772 (wheel)
Near Belton, TX 76513
Jonathan
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived on site for washer that was leaking water into the tub. Inspected unit in work area. Customer explained that intermittently the unit would be leaking water into the tub when the machine was off and would not dribble but flow water into it. I placed unit into diagnostics mode and found an F3 E2 (Inlet water temperature fault) and F0 E4 (spin limited by water temperature) codes. Tested unit and hot water valve was buzzing and slow to fill. Replaced inlet water regulator and tested unit. Unit worked as designed. Call complete.
Near Austin, TX 78732
Paul
Job Details: 01/23/2020
DISHWASHER AMANA ADB1400AGW1 Arrived onsite for a dishwasher with performance issues. Ms stated the unit is not drying properly. The unit had just completed a cycle when I arrived. The unit was heating properly. I found the rinse aid dispenser almost empty. I explained to the customer that rinse aid had to be used and that it would take about 90 cycles for it to cure the tube and racks and sheen the water droplets. I also went over loading the unit and surrounding plastics with glass. The unit is working as designed. Call complete.
Near Austin, TX 78745
Jacob
Job Details: 01/23/2020
DRYER MAYTAG MGDC215EW2 Arrived onsite to drop off lint screen to unit. Handed to customer. Customer took screen at the door. Job complete
Near Austin, TX 78724
Luis
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for door seal issues. Found gasket pulled out of liner on bottom side of fresh food door,reinstalled the gasket remolded door gasket,checked door seal good."
Near Hutto, TX 78634
Andy
Job Details: 01/23/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave error code. Tested and inspected unit and found failed switches and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78703
Luis
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice diagnosed faulty thermistor,removed cover,defrost evaporator installed a new harness secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Ran diagnostic checked air flow good,changed defrost setting to basic.
Near Pflugerville, TX 78660
Scott
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer leaking . Couldnt signs of any water or water stains in unit . All connections dry . Ran diagnostics ,no errors . Ran full test wash . Couldn’t duplicate leaks . Ran quick wash complete cycle . Couldn’t duplicate leaks . Nonwater leaks detected in or out side of unit . Advised closing detergent draw completely, soap usage and make sure nothing is stuck in door . Job complete."
Near Austin, TX 78753
Wesley
Job Details: 01/23/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived onnsite and found unit just need to be tightened at connections, no gas leak detected during testing. All checks good. Unit is now operating as designed."
Near Leander, TX 78641
Lou
Job Details: 01/23/2020
DISHWASHER KITCHENAID KUDE60SXSS3 "arrived on site to inspect dishwasher not drying or washing well. Upon further inspection, I placed the unit in diagnostics showing error codes F6E1 & F6E6. Cleared the codes and continued with testing. Unit operated as designed, except there were a lot of suds in the tub causing the float switch to trip the water valve off ad not enough water was getting into the unit. Completed testing and made recommendations on used and care as well as detergent and rinse aid use due to house being connected to a water softener. No water leaks observed during service, job completed."
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site to replace previously ordered parts. Found filter dryer restricted not allowing refrigerant flow. Replaced dryer and recharged unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to replace previously ordered parts. Found upper vent door trim is damaged causing failure to door.ordrng 1 WPW10310922 (trim-vent)
Near Hewitt, TX 76643
Jonathan
Job Details: 01/23/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TW2 Arrived on site for refrigerator where the light would not work. Inspected unit and work area. Found light not making proper connection with the socket. Replaced lightbulb with new lightbulb and found it flickering initially until it was snug in the socket. Tested unit several times with opening the door and moving the socket and unit worked as designed. Call complete.
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit in apartment does not match unit on work order. There’s no damage to this unit upon inspection. Apartment will need to locate unit and call to reschedule.; ordrng 1 CNOTES (INCORRECT UNIT AT APARTMENT.)
Near Round Rock, TX 78664
Andy
Job Details: 01/23/2020
RANGE WHIRLPOOL WFC150M0EW3 Arrived on site for range right front burner not working tested and inspected unit and found burner not plugged in to harness. Checked harness on all burners and all checked good. Plugged burner in harness and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No other repairs are needed at this time
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
DRYER WHIRLPOOL WED560LHW0 Arrived on site to diagnose a dryer that is making unusual noise. Found blower wheel cracked and out of balance. Blower wheel will need to be replaced to complete repair.; ordrng 1 W11327190 (BLOWER)
Near Austin, TX 78758
Cliff
Job Details: 01/23/2020
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to diagnose a range with a damaged control panel. Found control panel scratched on top right corner. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Manor, TX 78653
Cliff
Job Details: 01/23/2020
MICROWAVE WHIRLPOOL WMH31017AD2 Arrived on site to diagnose a microwave that is randomly tripping the breaker. Reset breaker to on position and tested unit. Found no mechanical failures with microwave at this time. Issue is being caused by GFCI breaker and manufacturer does not recommend having appliances on GFCI circuit due to possibility of breakers not registering properly. Homeowner will need to have breaker replaced to complete repair.
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2020
WASHER AMANA NTW4516FW3 Arrived onsite to install parts previously ordered. Installed new cap. Everything working properly. Complete.
Near Austin, TX 78739
Luis
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYY02 "Arrived on site for cooling issue. Found small amount of ice on bottoms of fresh food evaporator,fresh food fan not running during diagnostics,removed cover diagnosed frozen drain,cleared drain. Found thermistor wire not secured in butt connector and fan harness cut and hard wired to liner wires,ran diagnostics bad evaporator fan motor. Installed thermistor correctly,defrosted drain,installed new fan ran diagnostics all test passed."
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace parts previously ordered. Upon inspection we found that the parts provided were damaged in the box. Ordering parts. ; ordrng 1 W10625070 (bracket) and 1 W11336585 (PAN)
Near Georgetown, TX 78628
Jonathan
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KBFC42FTS06 "Arrived on site for refrigerator still not producing ice since last service call. Performed diagnostics and tested ice maker cycle. Found faulty heater on ice maker. Removed failed ice maker and installed new. Tested ice maker cycle with ice bin in place. All tested good, no water leaks detected.
Near Austin, TX 78747
Richard
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for the dishwasher not drying properly. Ran diagnostics and found no issues with dishwasher. Heater came on and is working. Upon inspection found that the customer is not using rinse aid . Advised customer to to use rinse aid and that all the water left on the door will go away after 20 to 50 loads. Complete
Near Kyle, TX 78640
Richard
Job Details: 01/23/2020
WASHER WHIRLPOOL MVWC565FW1 Arrived onsite for the washer not working properly. Ran diagnostics and found error code for overfill. Checked pressure hose and it’s fine. Replaced control board and ran a calibration. Washer tested fine. Complete
Near Georgetown, TX 78628
Jonathan
Job Details: 01/23/2020
WASHER SAMSUNG WF448AAP/XAA "Arrived on site for washer leaking at top. Performed diagnostics and found unit leaking at fill nozzle. Customer stated that same part was replaced a out a month ago. Found possible blockage in steam generator casing fill nozzle to fail. Removed failed nozzle and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.
Near Georgetown, TX 78628
Jonathan
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found both evaporators frosted over. Found power failure occurring while attempting to service unit. Performed diagnostics mode and tested defrost cycle and found FC defrosting. Tested RC defrost sensor and found opened. Found FC evaporator assembly shorting out and causing power failure. Will need to UI stealth control, FC and RC evaporator fan assembly.
Near Manor, TX 78653
Cliff
Job Details: 01/23/2020
OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to replace previously ordered parts. Replaced harness and terminal block and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Scott
Job Details: 01/23/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site of oven running over temp . When preheating either lower of upper oven getting cooling fan error code . Did hard restart , same thing happened on preheat . Break down is only listing one blower . Will need parts research for lower blower . Please call to set return . ; ordrng 1 PARTSRESEARCH and 1 W11248652 (UPPER FAN )"
Near San Marcos, TX 78666
Robert
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for refrigerator icemaker not producing ice. Ran diagnostics found the sensor on the ice bin showing full. Removed cover and found ice jamming the lever up. Removed ice and tested functionality. Ice maker is now making ice. Complete.
Near Leander, TX 78641
Jonathan
Job Details: 01/23/2020
FREEZER THERMADOR T36IF900SP/05 "Arrived on site for freezer having slow ice production. Inspected unit and found small piece of ice maker broken. Removed failed ice maker and installed new. Called Bosch tech support and spoke with Mark. Ran testing and found condenser fan wired backwards. Corrected wiring. Tested all operations. All tested good, no water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket tearing, I removed and replaced the gasket and shaped it with my heat gun. I had to remove the door bumper at the bottom of the door to get the gasket on and while putting the gasket on, the customers dog chewed on the door bumper without my knowledge. I advised the customer of the situation and was able to get the bumper on the door, but will need to be replaced. No water leaks observed during service.; ordrng 1 W10407188 (bumper-dor)"
Near Austin, TX 78738
Kevin
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDTE204ESS3 "Arrived on site and replaced pump and motor diagnosed by previous technician. After replacement ran a diagnostic cycle and dishwasher is now operating normally. No water leaks from connections at time of service job complete"
Near Driftwood, TX 78619
Brandon
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for customer complaint of ice and water not working and a dent on the inside of the left door. I found the dent in the door liner would not activate the door switch. I replaced the left side door, unit tested good."
Near , TX 78606
Brandon
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of ice melting, I ran diagnostic tests on ice maker, valves, and fans, all tested good. Ice was in bin at time of service. I found water quality issues, water extremely hard and causing build up on ice maker mold, I cleaned what I could off of ice maker, all functions tested good."
Near Georgetown, TX 78626
Al
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect side by side refrigerator not dispensing water properly.Confirmed the complaint and removed the water filter and unit dispensed normally.Replaced the filter and ran approximately 1 gallon through the new filter for resident.
Near Austin, TX 78756
David
Job Details: 01/23/2020
WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site to install previously diagnosed parts. Replaced gearcase, cam kit and belt. Ran unit and verified no leaks, shaking also reduced. All is working as designed.
Near Austin, TX 78738
Luis
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS01 "Arrived on site for water leaking. Removed deli drawer found fresh food evaporator drain frozen. Removed drawer assembly and cover,found styrofoam lodged inside of drain,cleared ice build up,removed styrofoam checked water flow good. AUTHO KOB03OBDPL1"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/23/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived back to install previously ordered parts. Removed and replaced block and wire kit, and replaced fuse, and tested good"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived to inspect unit with failed lights. Found 2 lights out, replaced the 2, and also replaced light control to prevent further issues"
Near Austin, TX 78756
David
Job Details: 01/23/2020
WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site to install previously diagnosed parts. Replaced gearcase, cam kit and belt. Ran unit and verified no leaks, shaking also reduced. All is working as designed.
Near Georgetown, TX 78633
Al
Job Details: 01/23/2020
DRYER WHIRLPOOL WED7500GW0 Arrived to inspect dryer taking long to dry.Put the unit in diagnostics test mode and unit gave an F4E3 restricted airflow code.Notified the customer and advised they need a Vent cleaning service to correct the issue.Job complete
Near Del Valle, TX 78617
Jacob
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4800BQ1 Arrived onsite for unit being a little unbalanced during spin cycle. Tested unit. Found that suspension was worn out. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete
Near Marble Falls, TX 78654
James
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and tested operation. Found freezer fan motor rattling. Tested temps and found freezer at 12 degrees and set to -4. Fresh food at 34 and set to 33. Found freezer evaporator completely frozen. Customer stated unit had turned it self off twice recently but came back on. Tested all functions of unit and found all to test good. Recommended customer turn unit off for 24 hours to allow evaporator to thaw with doors open. Job complete
Near Austin, TX 78702
Wesley
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived onnsite and tested thoroughly and found unit airtrap needed to be cleared. After clearing, all operating as designed. Advised maintenance on repair all checks good."
Near Austin, TX 78759
David
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site to install previously diagnosed parts. Installed new LH and RH doors, and affixed nameplate. Attempted to,level unit, but customers cabinet cavity is incredibly uneven and cabinet is flexed and hard to align. Was able to get doors mostly level, but floor is unlevel. All is now working as designed. Call complete."
Near Pflugerville, TX 78660
Scott
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for ice building up on freezer floor . Found drain over flowing . Ordering drain exstenision . No other leaks detected . ; ordrng 1 WPW10153550 (extension)
Near Kyle, TX 78640
Richard
Job Details: 01/23/2020
WASHER MAYTAG MVWB765FC3 Arrived onsite for the washer dispenser not working properly. Upon inspection found that the dispenser was dirty. Cleaned dispenser and tested good. Ran diagnostics and all functions worked correctly and no leaks detected. Complete
Near Austin, TX 78702
Wesley
Job Details: 01/23/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and disassembled dryer finding noise caused by lint in blower. Advised maintenance on repair. Used pads to dampen. Noise eliminated. All checks good.
Near Austin, TX 78733
David
Job Details: 01/23/2020
WASHER LG WT7300CV Arrived on site to install previously diagnosed parts. Replaced the UI panel and the main PcB. Retested and unit powered on immediately. All is working as designed. Call complete.
Near Round Rock, TX 78665
Scott
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for door closing issues . Found left pantry door not closing properly . Ordering both rails and per breakdown nut and screw . Please call to set return; ordrng 1 W10737605 (SCREW ) and 1 W10737730 (nut) and 1 W11242542 (ADAPTER RAIL LEFT ) and 1 W11397195 (LEFT RAIL )
Near Austin, TX 78747
Luis
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for water issue. Tested dispenser weak water flow from dispenser,removed cover found water line kinked at valve,installed water line correctly to valve tested water dispenser unit working as designed"
Near San Marcos, TX 78666
Richard
Job Details: 01/23/2020
OVEN WHIRLPOOL WOS51EC0HS Arrived onsite for the oven control panel not working. During testing found that the control panel was frozen. Replaced panel and oven tested good. Complete
Near Austin, TX 78704
Leonardo
Job Details: 01/23/2020
DISHWASHER JENN-AIR JDTSS246GP0
Near Marble Falls, TX 78654
James
Job Details: 01/23/2020
RANGE KITCHENAID KSGG700ESS1 Arrived on site and applied bubble solution to all gas connections in unit and supply. Turned on gas and observed no leaks. Unit tests good. Job complete
Near Austin, TX 78748
Richard
Job Details: 01/23/2020
DISHWASHER MAYTAG MDB8959SBS3 Arrived onsite for the dishwasher not draining. Installed new pump and float switch that was quoted on previous visit. Dishwasher tested good and no leaks detected.
Near Austin, TX 78734
Paul
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher with a dented door. I found the outer door dented and the console broken on the left side front corner. I took pics of all the damage. I replaced the outer door and explained to the customer that we would have to return with the console. Ordering W11157079 CONSOLE.; ordrng 1 W11157079 (CONSOLE)
Near Austin, TX 78717
Tyler B.
Job Details: 01/23/2020
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived to inspect unit with no power and heat complaints, found fuse open, replaced and tested and four unit 20 under desired temp. Calibrated unit and tested good"
Near Round Rock, TX 78665
Scott
Job Details: 01/23/2020
DRYER AMANA NED4655EW1 "Arrived on site for unit tumbling but not heating ,also timer will not advance . Checked and found outlet is dropping one leg . Informed customer to get apt complex to repair outlet . No lint build up at time of service . Job complete."
Near Austin, TX 78751
Wesley
Job Details: 01/23/2020
RANGE WHIRLPOOL WFE515S0ES2 "Arrived onnsite and replaced the vent trim due to broken integrity, all checks good, unit is now operating as designed."
Near Austin, TX 78745
Luis
Job Details: 01/23/2020
REFRIGERATOR FRIGIDAIRE FGUS2642LF0 "Arrived on site for filter head issues. Found filter not able to be removed due to faulty filter head,installed a new filter head,due to water sitting in reservoir water lines frozen,gave instructions on defrosting water line.
Near Jonestown, TX 78645
Lou
Job Details: 01/23/2020
DISHWASHER MAYTAG MDB4949SDZ0 "arrived on site to inspect dishwasher with no power. Upon further inspection, customer advised that he pulled the unit out and cycled the power and checked the breaker and the unit still does not come on. I checked voltage at the junction box and got nothing. I found that the unit is plugged in at the back of the unit, but that outlet is controlled by a switch near the kitchen sink. I turned the switch on and the unit powered up. I placed it in diagnostics showing no error codes and tested. Unit operated as designed. I advised the customer of my findings No water leaks observed during service, job completed."
Near Johnson City, TX 78636
Brandon
Job Details: 01/23/2020
DISHWASHER GE GSD3360K55SS "Arrived on site to replace timer ordered by previous tech for draining issues. I replaced timer, unit still would not drain, I found unit would not wash either, found faulty motor assembly, I replaced motor assembly, unit tested good."
Near Buda, TX 78610
Kevin
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site and added multiple spacers to left hand fresh food door to ensure that door switch is operating. No water leaks from connections to at time of service, job complete"
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived to inspect unit building frost on RF evap freezing up. Ran diagnostics and found bimetallic short. Removed evap cover and found foam completely broke with multiple pieces missing, found bimetallic needs replacement , will need to return with fan scroll box and replace thermistor upon return. Removed all ice to keep functional ; ordrng 1 W11098695 (fan-scroll)"
Near Kyle, TX 78640
Leonardo
Job Details: 01/22/2020
UNKNOWN UNKNOWN 1.23E+12
Near Austin, TX 78746
Leonardo
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH31017HS2
Near Austin, TX 78728
Andy
Job Details: 01/22/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven with loose seal. Inspected unit and found door seal coming loose at bottom. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.
Near Kyle, TX 78640
Richard
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB05 Arrived onsite for the refrigerator making a knocking noise from freezer. During testing removed evaporator cover in the freezer and found that the low side line with stationary tube on the evaporator was making the noise. Made adjustments on the line until noise was gone. Waited 10 minutes to see if noise came back and tested good. Noise did not come back. Complete
Near Austin, TX 78723
Wesley
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived onnsite for icemaker funnel not long enough to fill without leaking. Ordering icemaker kit to repair, kit that comes with valve and inlet spout. ; ordrng 1 ICEMAKERKIT (UKNIWN)"
Near Manor, TX 78653
Andy
Job Details: 01/22/2020
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for range not working/gas smell. Upon talking to customer found that has is natural gas and that unit had mistakenly had LP setup. Customer stated that he thought that it was converted to natural gas. Tested and inspected unit and found cooktop working and that bake and broil in oven not working. Gas valve is operating and igniters are sparking. Found that oven bake and broil will need to be converted to natural gas which is to be done only by a licensed plumber. Spoke with customer on needing to be converted. And on use and care and practice for best performance. . No gas leaks present at time of service. Did shut off gas at valve to be safe.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (SHIP TO CUSTOMER )
Near Manor, TX 78653
Andy
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF320PADB1 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed latch and hinge pads. Ordering needed parts as well as associated parts in case needed no water leaks present at time of service.; ordrng 1 W10678341 (spring) and 1 W10716685 (handle) and 2 WP8268961 (pad)s and 1 WP8524471 (actuator) and 1 WP8580309 (door latch strike) and 1 WPW10274884 (door latch)
Near Killeen, TX 76542
Al
Job Details: 01/22/2020
WASHER MAYTAG MVWB865GC0
Near Austin, TX 78754
Andy
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer not operating/lock code. Tested and inspected unit and found failed latch. Removed failed part and replaced with new. Tested and unit and still not operating properly. Found recently replaced control likely failed. Also ordering UI and reordering latch in case needed as well as rotor and stator as first tech ordered. Office to schedule return trip as they have been without wash and ask soonest possible appointment. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 W11316250 (latch) and 1 W11322905 (cntrl-elec) and 1 W11354541 (STATOR )
Near Austin, TX 78701
Wesley
Job Details: 01/22/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onnsite and found unit operating with vent noise. Advised ray on condition. All else checks good. Unit is now operating as designed. Repaired unit.