Near Gatesville, TX 76528
Al
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived to install previously ordered part.AB and I removed and replaced the dispenser drawer assembly and lifted the front legs and unit tested as designed with no leaks.Customer washed a 20 minute load and unit did not leak.All water lines were dry at the time of service.Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 09/06/2019
DISHWASHER MAYTAG MDB8959AWS2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I opened the unit door and found a large amount of detergent/rinse aid debris built up inside the unit. I placed the unit in diagnostics and tested and the unit operated intermittently and when I opened the door to inspect, I found a large amount of suds and the dispenser leaking rinse aid. I placed my multimeter on the black wire and checked amps reading and found the unit element not operating a full potential dropping to zero amps. I advised the customer of my findings and advised i would be ordering several parts and would need to get authorization from their warranty. I am ordering both spray arms and the upper spinner, feed tube and lower manifold, the upper rack spray arm manifold (no longer available), dispenser, lower spray arm tube seal, and door gasket. Also ordering a CNOTE-AUTHORIZATION & CNOTE-LSO PER CUSTOMER REQUEST. Will return with the sump/motor assembl
Near Canyon Lake, TX 78132
Robert
Job Details: 09/06/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on job to install new door. Installed new oven door and nameplate. Tested good. No leaks detected.
Near Leander, TX 78641
Lou
Job Details: 09/06/2019
OVEN WHIRLPOOL WOS72EC0HV01 "arrived on site to install previously diagnosed and ordered part. Due to the control display showing lines and the unit not operating properly, I removed and replaced the UI console and tested. Unit operated as designed. Job completed"
Near Kyle, TX 78640
Kevin
Job Details: 09/06/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site and replaced water fill tube, after replacement ran test 97 and icemaker filled properly. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 09/06/2019
OVEN WHIRLPOOL WFC150M0EB3 Arrived on job for complaints of no oven heat top working normal. Found the k5 relay not working. Replaced control and test.
Near Salado, TX 76571
Arthur B.
Job Details: 09/06/2019
DRYER MAYTAG MED6630HC0 Arrived onsite for customer complaint of dryer making loud noises when tumbling. Advised customer of findings and wants to have unit exchanged thru point of sale. No further work performed.
Near Austin, TX 78704
Wesley
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH53520CS Replaced switches and interlocks. All checks good. Charged in full.
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/06/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for unit overheating. Found sensor error in error codes. Replaced sensor and tested good
Near Austin, TX 78754
Cliff
Job Details: 09/06/2019
COOKTOP WHIRLPOOL WFE525S0HS1 Arrived on site today notice a cooktop that has a cracked glass assembly. Found cooktop cracked over right front burner. Replaced glass assembly and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78664
Paul
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDT750SAHV0 Arrived onsite for the dishwasher not cleaning the dishes good. I found the dispenser not opening correctly with voltage to the solenoid. I replaced the dispenser and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Lou
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MSF25C2EXW00 "arrived on site to install previously diagnosed and ordered parts. Previous technician ordered the bracket, ice door kit and dispenser arm. When I began to remove the parts from the unit, I found that only the bracket is needed. I found where the switch mount was broken and not engaging with the dispenser arm; therefore, not dispensing any ice. I advised the customer of my findings and removed and replaced the bracket and tested the unit. Unit operated as designed and dispensed ice with no failures. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
James
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and tested operation. I found signal wire from control to inverter not secured properly causing compressor not to run properly. Secured connection and tested operation. Compressor now running properly and unit cooling. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for no cold water dispensing during wash cycle. Tested unit and found no water cold water coming into unit. Open control panel to find loose common wire at cold water inlet solenoid. Corrected wiring issue and unit now operates properly with no water leaks.
Near San Marcos, TX 78666
Robert
Job Details: 09/06/2019
WASHER MAYTAG MHW5630HC0 Arrived on job for complaints of washer leaking. During testing found that the dispenser housing was leaking. Replaced dispenser housing with new and washer tested fine and no leaks detected. Complete.
Near Harker Heights, TX 76548
Al
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS06 Arrived to inspect ice bracket damage.Confirmed the complaint and quoted the customer.Customer ok’d the repair.Removed and replaced the ice door kit.Reassembled and unit now operates as designed.All water lines were dry at the time of service..Job complete
Near Austin, TX 78723
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for “no cooling in fresh foods area” complaint. Inspected unit and found thermistor to be corroded. Per TSP #W10875533A, ordered service kit p/n W10902214. Return for repairs on 09/11. Unit is unplugged and no water is connected. Customer needs to supply occupancy data, before repairs have been started.; ordrng 1 W10902214 (thermistor)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for unit not washing. Started unit and found unit not pumping, replaced pump and motor and tested good. No leaks on site"
Near Hutto, TX 78634
Paul
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with the RC compartment not getting cool. I found the RC evaporator frosted up. I cleared the ice and found the evaporator thermistor very loose. I changed the fan and harness, taped and tie wrapped the thermistor. I found no other air leaks that could have caused the issue. I found voltage to the auger motor but the motor not responding. I replaced the auger motor and tested the unit. The unit is working as designed. Call complete."
Near Austin, TX 78753
Cliff
Job Details: 09/06/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found unit not defrosting due to failed control board. Replaced control board and tested unit. Found all is functioning properly at this time. Homeowner is going to thaw unit manually and has signed defrost waiver.
Near New Braunfels, TX 78132
Robert
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer evaporator frozen. Customer will defrost before repairs. Also found Ishtar side bracket damaged. ; ordrng 1 W10625070 (BRACKET )
Near Canyon Lake, TX 78133
Robert
Job Details: 09/06/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on job for complaints of ice machine not making ice. Ran diagnostics and functions are working properly. Compressor came on but not cooling. Seal system issue. Ordered parts. ; ordrng 1 CNOTE (SS TECH NEEDED) and 1 WPW10605286 (compressor) and 1 w10843121 (drier-tube)
Near Buda, TX 78610
Leonardo
Job Details: 09/06/2019
MICROWAVE AMANA AMV2307PFS2 Arrived on site to test unit for fan making loud noise. Test unit and found screw to long hitting fan. Removed screw and installed smaller screw test unit and unit test good job complete.
Near New Braunfels, TX 78130
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site for no ice condition. Cycled icemaker but no water entered. Found that the water was turned off. Turn the water on and operations are normal now with no water leaks.
Near Hutto, TX 78634
Cliff
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site to replace door rails for refrigerator. Replaced left and right rails and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Wimberley, TX 78676
Luis
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for new ice and cooling issue in fresh food. Found evaporator incased in ice. Thermistor has been installed to correct location with foil tape and cover has been replaced with 4 screws to secure cover. Called tech support due to issue,per tech support ran through service pointer all checked with service pointer per tech support unrepairable out of manufacture warranty SR#7725791559"
Near Round Rock, TX 78664
Paul
Job Details: 09/06/2019
DRYER AMANA NED4655EW1 Arrived onsite for the dryer with a no heat condition. I found the unit loosing L2 between the terminal block and the timer which means there is a break in the harness and it will need to be replaced. Ordering C-Notes & WPW10450286 HARNS-WIRE. RS for Thu 9/12. Use authorization ALTCQ00DPL1.; ordrng 1 C-NOTES (CUSTOMER HAS TO HAVE THE LAST CALL TIME FRAME. HE WILL NOT GET HOME UNTIL 4:30PM FROM WORK.) and 1 WPW10450286 (HARNS-WIRE)
Near Canyon Lake, TX 78133
Robert
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on job to replace door switch in freezer. Switch glue in place from foam only half of the switch came out. Rest of switch still in the liner unable to remove other half do to excessive foam glue around it. Contact Whirlpool and was advised to take pictures. 7725796601. ; saved tckt
Near Austin, TX 78739
Luis
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no ice. Ran diagnostics found freezer thermistor reading open,ice box thermistor reading 30° diagnosed unit will need thermistor harness; ordrng 1 W11204566 (HARNESS)"
Near Killeen, TX 76549
Al
Job Details: 09/06/2019
RANGE WHIRLPOOL WFC150M0EB3 "Arrived to inspect range not heating.Checked voltage at the outlet, confirmed the terminal block was not damaged.Removed and replaced the harness, fuse, sensor and control.Reassembled and unit began heating and actually got to desires preset temperature of 450 after repair.Job complete"
Near New Braunfels, TX 78130
Kevin
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Right on site and replaced control board and harness diagnosed, no water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
Paul
Job Details: 09/06/2019
OVEN KITCHENAID KOST100ESS03 Arrived onsite for the oven that is getting voltage but nothing is turning on. I found the correct voltage to the UI but it was dead. I replaced the UI and the unit works as designed. Call complete.
Near San Marcos, TX 78666
Kevin
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL ASD2522WRB03 "Arrived on site and found frost pattern is good Evaporator fan is running correctly, and there is no excessive frost on evaporator, customer complaint is refrigerator intermittently not cooling as well as it should, ice cream is soft etc. Spoke with LM and sent a picture of frost pattern and decided to replace defrost controller. No water leaks from connections at time of service, Job complete"
Near Austin, TX 78732
Andy
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator no operations. Tested and inspected unit and found failed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78759
Wesley
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW7500GC0 Arrived on site and found console partially unresponsive. Ordering console and replacing console and control together. ; ordrng 1 W11130341 (CONSOLE)
Near Austin, TX 78727
Paul
Job Details: 09/06/2019
RANGE ELECTROLUX EW30IF60ISA Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the receivers. The door is closing much better but the hinges the customer replaced act a little weak or could possibly be the wrong hinge because the door will almost free fall open. Mr looked up the part number that he ordered and it was 316581000 which should be correct. I told mr I would try to see if there was a different hinge available for the unit. I did show him where the right hinge was not acting correctly and he stated he would change it out.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH32519FB1 Arrived on site for no heat condition and electrical smell condition. Open unit to find a failed/shorted diode. Replaced and tested. Unit works properly.
Near Austin, TX 78754
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “uneven closing of fresh foods door” complaint. Per my previous diagnosis, removed and replaced hinge, shim and thimble. Added shims to right side of unit. Unit is now performing as designed. No leaks detected, at time of service."
Near Austin, TX 78726
Lou
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL ED5SHAXNQ01 "arrived on site to install previously diagnosed and ordered parts. Previous tech diagnosed and ordered the ice dispenser door kit and water dispenser water tubing. I found that when water is dispensed, the quick connect leaks water at the front of the part due to the tubing being worn and not creating a cold seal in the quick connect. Using some tubing from my service van, I replaced the tubing and tested and the water dispensed as designed. I removed and replaced the ice dispenser door kit and tested and it operated as designed. I contacted the customer and advised of my findings and repairs and advised that the water tubing was not needed No water leaks observed at the end of service, job completed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for unit not dispensing water or ice, found door switch functioning as designed allowing water to dispense and ice. But noticed inside of left door is badly defected do bad warpage took pics, inner panel is so warped it barley hits door switch, unit will need new left door to complete repair Customer is getting access to correct dop was supposed to supply by end of day but did not receive. ordrng 1 CNOTE (OFFICE RS / PART AUTHO ) and 1 CNOTE (NEXT DAY CONTACT ) and 1 W11104477 (dor-fip)"
Near New Braunfels, TX 78130
Robert
Job Details: 09/06/2019
WASHER MAYTAG MVWB950YG1 Arrived on job for complaints of noise coming from washer. During testing found that the bearing is no good causing the noise.
Near Austin, TX 78705
Leonardo
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit not coming on. Found unit getting correct power and fuse was good. Replaced control board test unit and unit test good job complete.
Near Austin, TX 78704
Chase
Job Details: 09/06/2019
DRYER WHIRLPOOL CSP2970HQ0 Arrived on site. Checked dryer for no operation. Lowe dryer is working properly. Upper dryer has display but won’t run. Fuse and thermostats check good. Verified voltage at terminal block and found 22 vac at L1. Informed maintenance that there is an electrical supply issue. Office to charge service fee to cc on file. Job complete
Near Kyle, TX 78640
Luis
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for water leaking. Found drain frozen over,removed ice build up in drain checked water flow slowly barley draining causing drain to freeze. Removed drain tube from compressor compartment found screw in drain tube,removed screw reinstalled drain tube checked water flow through drain good. AUTHO WLX1PLXEPL1"
Near The Hills, TX 78738
Andy
Job Details: 09/06/2019
DRYER MAYTAG MDE5500AYQ And on site for dryer not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Found some lent buildup and removed. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Salado, TX 76571
Arthur B.
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived onsite for customer complaint of dishwasher not draining and not washing properly. Tested unit and found bottom wash arm not moving and check valve in hose not opening all the way. Also found silverware rack brittle as well. Ordering rack, sump and motor assembly. OF to R/S once AUTHO is given. All water connections were dry at of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WPW10455260 (pump&motor) and 1 WPW10473836 (basket-war)"
Near Austin, TX 78723
Joseph C.
Job Details: 09/06/2019
RANGE WHIRLPOOL WFG530S0EB1 "Arrived on site for “rear burners take too long to ignite” complaint. Inspected unit and found debris built up in burner heads. Cleared debris and demonstrated to customer how to do same. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Customer had emailed closing paperwork to office."
Near Seguin, TX 78155
Kevin
Job Details: 09/06/2019
OVEN JENN-AIR JJW3830DS03 "Arrived on site and found no saved error codes, ran all cooling fans and convection fans in manual diagnostics and didn’t find any excessive noise. Started oven on rapid pre-heat and it begins rattling during convection. Noise is not able to be duplicated through diagnostic cycle. Spoke with techline and SR7725798435 they want all parts replaced.; ordrng 2 W11098805 (element)s and 1 W11245567 (BLOWER FAN) and 1 W11255349 (MOTOR CONVECT) and 4 W11301887 (BLADE FAN)s and 2 W11313747 (BAFFLE)s"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for “door gaskets torn and lights, in fresh foods, not working” complaint. Inspected unit and found door gaskets faulty and left door switch shorted. Removed and replaced fresh foods door gaskets and left door light switch. Unit checks good. No leaks detected, at time of service."
Near Belton, TX 76513
Arthur B.
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for customer complaint of customer complaint of 5 door refrigerator not cooling in RC section. Found extensive frost build up on RC evaporator. Customer agreed to defrost unit completely. Ordering RC evaporator and UI. R/S customer for Wednesday 9/11. ; ordrng 1 W10894103 (cntrl-elec UI) and 1 W11256332 (cover-evap RC)
Near Wimberley, TX 78676
Luis
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00 Arrived on site for no cool powered unit on co press or not powering on diagnosed failed compressor. Ordering a new compressor assembly job will need 2HRS for repairs. ; ordrng 1 2HRS and 1 WPW10466675 (COMPRESSOR)
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/06/2019
WASHER LG WT1101CW "Arrived on site for unit with low fill error, found water valves clogged with sediment. Replaced valves and tested good. No leaks on site
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/06/2019
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site for unit with door locked shut. Power still on. Ran diagnostics got no error,s was able to open back up latch in diagnostics and tested unit with no issues,
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR LG LFX21975ST/02 Arrived on site to replace freezer LED module. In preparing to do work we noticed that the door switch was stuck in the closed position due to some ice. Once the ice was taken off the light works properly and there are no water leaks.
Near Austin, TX 78759
Wesley
Job Details: 09/06/2019
RANGE KITCHENAID KGCU467VSS01 Arrived onnsite for scratching for panel. Unit is now cosmetically correct. All checks good. Charged in full.
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR FRIGIDAIRE FFFH17F2QWB "Arrived on site for “not cooling” complaint. Inspected unit and found thermostat faulty. Removed and replaced thermostat. Unit checks good. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 09/06/2019
WASHER WHIRLPOOL RTW4516FW2 "arrived on site to inspect washer leaking. Upon further inspection, I found that the customer had the unit disconnected from the water supply and unplugged. The customer advised that the unit was leaking while draining the water. I plugged the unit back in and attached the water hoses. Placed the unit in diagnostics showing no error codes. I ran it through diagnostics testing and the unit operated as designed. I removed the drain pump and hose and found it to be clear of debris. The customer advised that the unit was washing in a deep water wash cycle. While in diagnostics, I manually filled the tub until the unit shut off. I placed the unit in manual drain mode and found no water leaking from the unit. After approximately 30 seconds, I could hear the water back flowing up the drain pipe. I found that the source of the leak is the drain pipe back flowing and spilling over onto the floor. I advised the customer of my findings and advised to have the drain p
Near San Marcos, TX 78666
Kevin
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and found saved errors for Pressure system fault, main control fault, replaced control board and ensured that pressure hose is clear. Ran a calibration cycle. No further repairs required at this time, job complete"
Near Austin, TX 78731
Tyler B.
Job Details: 09/06/2019
WASHER MAYTAG MVWP575GW0 Arrived onsite for unit not agitating. Found hub to be stripped. Will need to complete. Commercial 5yr warranty ; ordrng 1 CNOTE (OFFICE RS ) and 1 W10528947 (drive hub kit)
Near Kyle, TX 78640
Luis
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for filter housing issues. Found defective filter housing,removed defective filter housing. Installed a new filter housing assembly,installed filter tested water dispenser unit working as designed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR JENN-AIR JBRFR36IGX00 We will need to replace the water filter housing. Cannot access shut off valve to unit. Customer will purchase a water key and turn the water off when we do the repair for the return trip. Water connections at this time or all dry.; schdld next appmnt for 9/11 WED !
Near Fort Hood, TX 76544
Al
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived to install previously ordered part.Removed and replaced the latch.Reassembled and unit still did not advance, film or wash.Called Whirlpool Tech line and spoke with Dustin, who walked me through Diagnostics test mode.The unit completed diagnostics test mode with NO error codes.I attempted one more time and unit still did nothing.Dustin advised to order the CONTROL for the unit.All water lines were dry at the time of service Unit is stacked inside of a 5th wheel RV and will need to be unstacked by installation service.Repair will require 2 techs to for control replace due to the confined small space inside the RV.Customer is not satisfied with the unit.I provided all necessary information for customer to contact whirlpool for a replacement unit.Customer advised this is the 2nd washer they’ve had due to same issues.Needs more work; ordrng 1 CNOTE (2 MAN STACKED UNIT INSIDE TIGHT SPACE IN RV) and 1 CNOTE (1.5 HOURS ) and 1 W11367297 (CONTROL )"
Near Leander, TX 78641
James
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found freezer at -5 degrees and fresh food at 20 degrees. I found a blue wire broken free of molex connector in compressor compartment and found this wire to trace back to the p70 connector on main control. Traced wire on tech data sheet and found it to go to the damper motor. Called tech line and spoke to Chris #7725797044. No repair recommended. Customer will be contacted by manufacturer with resolution. Job complete
Near Austin, TX 78703
Wesley
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW97HEDC0 Arrived onnsite and unlocked unit and reset. All seems to be operating as designed. Removed load and go resevoir and advised that unit can be filled manually to control how much soap is dispensed. All checks good. Unit is now operating as designed.
Near Austin, TX 78736
Chase
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 Arrived on site. Replaced damaged refrigerator door and handle plugs. All checks good. Job complete
Near Austin, TX 78733
Leonardo
Job Details: 09/06/2019
MICROWAVE GE PEB7227DL1WW Arrived on site to replace door and panel. Replaced both parts test unit and unit test good job complete.
Near Temple, TX 76504
Arthur B.
Job Details: 09/06/2019
RANGE WHIRLPOOL WFE550S0HZ1 Arrived onsite to customer complaint of oven door not closing on range. Found sling loaded hinge broken. Removed and replaced hinge. Reassembled and installed door. Door now closes/opens as intended. No other issues found.
Near Leander, TX 78641
Lou
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDFE104DWH5 "arrived on site to inspect dishwasher not dissolving detergent. Upon further inspection, I placed the unit in diagnostics showing error codes F4E3 & F7E1. I cleared the codes and continued with testing. The unit dispensed water into the tub, but the motor never came on and I could hear the diverter operating. The dispenser door opened, the drain pump drained the water and the element came on. I used my multimeter to check amp draw on the element and it showed 7-9amps. When I inspected the sump/motor assembly, I found that the wiring harness connector to the motor was missing and the diverter connector housing was damaged and the connector was barely plugged in. The customer advised that he bought the April 2019 and was attempting to get a copy of the receipt from where he purchased the unit. In the meantime, I am ordering the harness & CNOTE-LSO PER CUSTOMER REQUEST and return with the sump/motor assembly. Advised customer that should he receive a co
Near Austin, TX 78758
Chase
Job Details: 09/06/2019
RANGE WHIRLPOOL WEE510S0FS2 "Arrived on site. Replaced all trims, panel and screws. All checks good job complete"
Near Bastrop, TX 78602
Cliff
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 arrived on site to diagnose a refrigerator that is freezing items on the other shelf. Ran unit through diagnostics and ran temperature checks and found no mechanical failures at this time. Contacted tech line and spoke with Andy. Advise items placed too close to the vent can and will freeze do two freezer air cooling the RC. No repairs to be done at this time and he also advised no more techs would be sent to this home for this issue.File# 7725793175
Near Dripping Springs, TX 78620
Luis
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no cool in fresh food. Diagnosed unit not entering defrost,defrosted freezer evaporator,replaced harness and main control powered unit on checked air flow good."
Near Austin, TX 78746
Leonardo
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDTM354EBS3 Arrived on site to test unit for dispenser door not working. Found door had come off track. Secured dispenser door test unit and unit test good job complete.
Near Buda, TX 78610
Leonardo
Job Details: 09/06/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for left front burner not igniting. Test unit and Lund bad ignitor, replaced burner head with ignitor test unit and unit test good job complete"
Near Elgin, TX 78621
Cliff
Job Details: 09/06/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washer that is not always completing spin cycles. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on best loading procedures to prevent out of balance loads. No leaks were found at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for unit dripping at dispenser. Inspected unit and found that dispenser facade was not totally locked into dispenser plate. Corrected and tested. All operations are now normal and all water connections are dry.
Near Austin, TX 78754
Joseph C.
Job Details: 09/06/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for “damaged front panel” complaint. Inspected unit and found dented front panel. Removed and replaced front panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Spicewood, TX 78669
Andy
Job Details: 09/06/2019
DISHWASHER KITCHENAID KUDD01DPPA0 "Arrived on site for dishwasher upper drawer not pumping water. Tested and inspected unit and found upper drawer control not failed and not responsive. Customer stated that when it does work it does not drain as well. Customer stated bottom drawer is very loud. Found failed pump and motor assembly. Found control is discontinued. For motor assembly found on parts list that when replacing parts 15,16 and 23 needs to be ordered and replaced with it. Those parts are also discontinued. Customer paid service fee of $119.06 after tax in full by check. No water leaks present at time of service."
Near Austin, TX 78759
Wesley
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and found unit drain clogged with glass. Repaired by swapping pumps. Unit is now operating as designed.
Near Austin, TX 78732
Andy
Job Details: 09/06/2019
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site for ice machine not cutting ice properly/wet ice. Tested and inspected unit and found failed reservoir pump leaking and dripping on ice also found issues with grid not cutting properly and weak recirculating pump. Ordering pump. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (NEEDS AUTHORIZATION ) and 1 WP2313705 (PUMP)
Near Canyon Lake, TX 78133
Robert
Job Details: 09/06/2019
RANGE KITCHENAID KFED500EBS03 Arrived on job to install new parts ordered by previous technician. Installed all 4 legs and mr approved range height. Tested good . Complete
Near New Braunfels, TX 78130
Robert
Job Details: 09/06/2019
REFRIGERATOR IKEA IX5BBEXDS01 Arrived on job for complaints of right hand door rubbing. During testing found that the door is damaged and need to order a new door. Ordered parts. Office to reschedule. ; ordrng 1 LW10721542 (dor-fip)
Near Austin, TX 78732
Andy
Job Details: 09/06/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site for refrigerator not making enough ice. Tested and inspected unit and found all operations and temperatures normal. Customer stated that One of her daughters uses 1/3 of a good size jug worth of ice every morning and other daughter uses about a glass of ice each morning and customer feels that ice bin should fill up faster. Called tech line and Adrian (SR#........) Made aware of stated issues and what was found. Was instructed that unit is operating as designed. And to instruct customer that there is a fast ice option that they can use when needed. Did as instructed. Contacted DW and was instructed not to change customer another service fee at this time. Customer is aware that if we come out again for same issue and operations are normal there will be service fee. No water leaks present at time of service.
Near Briggs, TX 78608
Al
Job Details: 09/06/2019
WASHER GE GFWR2705H1MC Arrived to inspect washer issues.Disassembled and noticed the unit will require a bearing job.Advised customer of the findings and customer opted to simply purchase another washer due to age of unit.Charged customer service fee of $119.06 for diagnostics fee.Job complete
Near Jonestown, TX 78645
James
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site and tested operation. I found that the u it powers up and compressor runs but has an odd rattle when cooling in fresh food but sounds proper for freezer evaporator. I also found pressures out of range for fresh food and normal for freezer. Compressor is defective and will require replacement. Repair will require 2 hours; ordrng 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB ) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)
Near Spicewood, TX 78669
Andy
Job Details: 09/06/2019
VENTHOOD KITCHENAID kird861vss1 "Arrived on site for vent hood not coming on and not going back down. Tested and inspected unit and found failed switch. Quoted customer $355.62 after service and labor, part and tax. Customer approved estimate. Removed failed part and replaced with new. Tested unit and all operations are normal. Customer paid in full on CC. No other repairs are needed at this time."
Near Austin, TX 78747
Leonardo
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit giving bad smell. Test unit and found unit not draining. Removed water and found glass in drain motor removed glass test unit and unit test good job complete.
Near Austin, TX 78746
Wesley
Job Details: 09/06/2019
DRYER GE GTX22EASK0WW Arrived on site and replaced blower and motor assembly. All checks good. Unit is now operating as designed.
Near Austin, TX 78736
Leonardo
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for open close door error. Test unit and found bad board. Replaced board test unit an dunit test good job complete.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/06/2019
RANGE WHIRLPOOL AGR5330BAS3 "Arrived on site for unit constantly sparking and arching. Found igniter open a grounding out, replaced igniter and spark module and tested good, no gas leaks on site"
Near Taylor, TX 76574
Cliff
Job Details: 09/06/2019
RANGE WHIRLPOOL WFG320M0BW0 Arrived on site to diagnose an oven that is not lighting. Tested unit and found failed fake igniter. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78741
Leonardo
Job Details: 09/06/2019
COOKTOP JENN-AIR JGD3536GS00 Arrived on site to test unit for burners igniting. Test unit and found bad spark module. Replaced module test unit and unit test good job complete.
Near Leander, TX 78641
Tyler B.
Job Details: 09/06/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for knob drop off
Near Pflugerville, TX 78660
Al
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived to install previously ordered parts.Sealed the freezer cabinet and removed and replaced the the diffuser.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78749
Kevin
Job Details: 09/06/2019
DRYER WHIRLPOOL WED5620HW0 "Arrived on site and found dryer is rattling during operation. Rattle is coming from where the motor mount next contact with the lower panel. Disassembled dryer and added sound pads between motor mount and dryer cabinet bottom panel. Also added pad underneath fan shroud , and around vent tube where it passes through rear bulkhead. Also added self tapping screws to the left-hand side of the motor mount. This represents all recommendations given by tech line, no further adjustment or repair can be done to correct the issue. No lint found at time of service, job complete"
Near Austin, TX 78749
Kevin
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found door is not closing properly, found catch is loose and after correcting door is operating properly. No water leaks detected at time of service, job complete"
Near Horseshoe Bay, TX 78657
James
Job Details: 09/06/2019
VENTHOOD KITCHENAID KVWB400DSS2 Arrived on site and tested operation. I found that the lights were not working but would flicker when the harness is moved. Checked harness and found to be good. Inspected lights and found that when moving the pigtails on lint they would come on. Unit will need both lights to repair; ordrng 2 W11109591 (light)s
Near Austin, TX 78704
Scott
Job Details: 09/06/2019
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site for door not closing properly . Found tub damage on right side . Ordering tub .please call to set return .; ordrng 1 W10681513 (tub-dishwr)
Near Austin, TX 78717
Paul
Job Details: 09/06/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven with the temp not hot enough. I tested the oven at 350 degrees and found the unit cycling between 336 - 383 degrees leaving the oven with a 359.5 degree average temp. I explained to the customer that the oven was actually running hot. I put a -10 degree offset in the oven. Call complete.
Near Austin, TX 78745
Leonardo
Job Details: 09/06/2019
DISHWASHER IKEA IUD7070DS3 Arrived on site to test unit for unit not starting. Test unit and found wire nut melted. Replaced wire nut test unit and unit test good job complete.
Near Taylor, TX 76574
Cliff
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site to diagnose a refrigerator that is leaking. Found icemaker broken and water valve assembly seeping causing unit to freeze over. Replaced both icemaker and valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.