Service History 57 - Appliance Express

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Lago Vista, Texas 78645

Andrew R

Job Details: 10/21/2025

Arrived on KCGC506JSS00 for burners not operating properly and orange flames. Upon arrival I found the burner caps placed improperly after customer cleaned cooktop. I fixed the caps arrangement and the unit ignites properly. I found slight orange flickering which I explained could be because of the additive in the propane or the humidity/moisture in the house. I showed customer where the burner caps go and they understand. No leaks. Call complete. No parts installed.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hutto, Texas 78634

Andrew P

Job Details: 10/21/2025

"Washer model WTW5010LW0 was flashing a fault code. Checked and confirmed F9E1 drain pump fault. Ohmed out drain pump at 20.1k ohms, within spec. Removed and replaced control board .W11513246 Powered up unit; it filled and agitated. Showed customer unit working. Powered off, set to drain and spin, then powered up. Washer sat idle; after about a minute, flashed F9E1 again. Ordered control board. This is the third control board replaced. Wire harness and drain pump have been replaced previously. Will replace drain pump wire harness W11126268 and control board all at once on next visit. No leaks detected time of service.; ordrng 1 W11513246 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDBH950AWQ

Near Austin, Texas 78737

Leonardo

Job Details: 10/21/2025

"Arrived on site to diagnose dishwasher not starting. Inspected and tested the unit. Verified that the unit is receiving proper voltage to the control board, but the control board is not responding as expected. Found several buttons on the console unresponsive and also discovered the door latch is broken. Due to the broken latch, the console has to be pulled outward to engage the latch, which caused further damage to the console housing. Advised that the control board, console, and latch will all need replacement to properly test and restore full operation. Unable to perform a complete diagnostic at this time since the unit will not start. It is unknown whether the wash motor or fill functions are operating correctly until the control board and console are replaced. Will order the necessary parts and reschedule the return visit for repair.; ordrng 1 99002976 (Control board) and 1 99002802 (Console) and 1 WPW10130695 (Latch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ004

Near Round Rock, Texas 78681

Justin

Job Details: 10/21/2025

"Arrived on site to repair previously diagnosed issue period. Replace evap van motor and tested. Unit is now functioning properly and as designed to. No, leaks present at this time job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/21/2025

"Arrived on site to replace previously diagnosed ice maker, replaced ice maker and tested unit is now running as designed no leaks detected job complete installed W11692161"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Austin, Texas 78737

Leonardo

Job Details: 10/21/2025

"Arrived on site to diagnose range for oven not maintaining temperature. Verified the issue and ran diagnostics. Found error code F2E1 shorted keypad on the control board. This indicates a failure within the touch panel circuit causing improper communication with the control.Customer also reported that the oven light turns on and off by itself, which further supports a control board malfunction. Replaced the control board with a new one. Tested the unit by setting the oven to bake at 350?F. Verified that the oven preheated properly and reached the set temperature. Opened the oven door to release heat and confirmed that the unit cycled the bake element back on to maintain temperature at 350?F as designed. All components are now operating as intended. Unit is heating and maintaining temperature correctly. Job complete."

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS06

Near Kingsland, Texas 78639

Lou

Job Details: 10/21/2025

"Arrived on site to inspect cooktop KCGS556ESS06 middle burner not igniting properly. Upon further inspection, I tested all burners and found the middle burner is not igniting properly. All burners need to have the flames adjusted as they're too high in the simmer setting. The middle burner ignites in the simmer setting, but when attempting to get the larger burner to ignite, there's a big 'whoosh,' and a large flame shoots out. I removed the burner caps and found a large amount of debris, including a screw inside the orifice holder, which will redirect the flow of the gas and cause the huge whooshing flame. I gained access to the orifice holder and removed and replaced the holder and burnerhead. I found when removing the burnerhead, it was damaged underneath where the gas flows. Reassembled the unit and retested, and the unit is operating as designed. No gas leaks detected during service, job completed. W10836409, WPW10639175"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/21/2025

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

We serviced a

WHIRLPOOL OVEN

Model WFES3530RS0

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/21/2025

"Arrived on site to test unit for tripping breaker, customer stated that during preheat breaker trips every time, inspected the oven and found no issues with voltage or loose wires, per service pointer replaced both elements and control pre heated unit to 500 and advised customer to keep it there for 2 hours to complete burn off cycle, if breaker continues to trip then it needs to be replaced, at this time unit is running as designed job complete installed W10856603, W11182108, W11707168"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/21/2025

"Arrived on site to test unit for leaking water, tested unit found water leaking from incorrectly installed vent trim, installed properly and tested unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78633

Wesley

Job Details: 10/21/2025

Arrived onsite WOES3030LS01 and found unit unable to operate and f2e0 error present indicating the keypad is disconnected. Accessed and cleaned the keypad connector and tested function. Unit function is restored. Cleared error code. Preheated to 350f. Unit is now operating properly. No parts.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Burnet, Texas 78611

Lou

Job Details: 10/21/2025

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to replace the triple valve, but upon arrival, I found the ice bins full of ice. While on site, the FC ice maker harvested and filled. I recommended that the customer monitor the unit and should it fail again to call it in for service. Unit is operating as designed, and no water leaks observed during service, job completed."

We serviced a

LG WASHER

Model WT5270CW

Near Austin, Texas 78730

Miguel

Job Details: 10/21/2025

Arrived on site for washer tub smelling and detergent tray no emptying. Removed tray and customer cleaned. Tested and unit is working properly. No issues found. Call complete. 464756 & 464757 Auth code: 93XUR9

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78727

Justin

Job Details: 10/21/2025

"Arrived on site for grinding sound. Inspected unit found gearcase oil underneath unit gearcase blew out. Unit will need a whole gearcase replacement. Replaced gearcase, rotor, clutch, stator and slider calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Killeen, Texas 76549

Tyler

Job Details: 10/21/2025

"Arrived on site for refrigerator needing fc evap grommets. On arrival I installed wp2264462 and found unit working as design call, complete"

We serviced a

WHIRLPOOL WASHER

Model MVW6500MBK0

Near Bertram, Texas 78605

Brandon B

Job Details: 10/21/2025

Arrived on site for a washer MVW6500MBK0 leaking. Found the unit leaking from a hole in the inner drain hose w11244231. I replaced the hose and tested in factory mode. Unit is draining and washing as designed. No leaks detected while on site.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ3

Near Harker Heights, Texas 76548

Tyler

Job Details: 10/21/2025

"Arrived on site for dishwasher not draining. On arrival I found f9e1 in diagnostic and pump internally broken. I replaced w11497943 pump and tested unit and found no leaks, and it working as designed call complete."

We serviced a

WHIRLPOOL DRYER

Model MEDP576KW1

Near Burnet, Texas 78611

Brandon B

Job Details: 10/21/2025

Arrived on site for a dryer MEDP576KW1 not drying. Found unit is heating and the vent not clogged. I replaced the motor w10841144 and wheel wpw10349492. I tested unit with a towel in it. Everything is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Nolanville, Texas 76559

Tyler

Job Details: 10/21/2025

"Arrived on site for dishwasher, kneading wpw10337934 springs(2x). On arrival I installed both Springs as well as both wp8268961 friction sleeves. I found door operating as designed and stopping Where it should when opened. Call complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Bertram, Texas 78605

Brandon B

Job Details: 10/21/2025

Arrived on site to install ordered parts for a KRFF577KPS02 refrigerator. I installed the door and took a picture. Water and ice is dispensing. No leaks detected while on site

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Lago Vista, Texas 78645

Andrew R

Job Details: 10/21/2025

Arrived on WRMF3636RZ00 for unit not dispensing ice. I found out from customer unit used to dispense ice but the flapper from the bucket assm came out. I didn't find any damage on the flapper but the rod on the bucket assm is damaged. Customer stated the bucket became frozen over and I confirmed it cannot be removed. I am ordering W11185686 bucket assm and W11548535 valve as there must be a leak occurring for the bu ket to freeze over. I advised to do a natural defrost as if we were to pull to hard we risk breaking the liner and there would be no repair for that. Customer will do prior to next visit scheduled for 10-27-25 AM only as customer will be leaving the lake house that day. Return with ice door.; ordrng 1 W11185686 (Ice bucket assm) and 1 W11548535 (Valve)

We serviced a

WHIRLPOOL WASHER

Model MVW7230HC1

Near Temple, Texas 76501

Tyler

Job Details: 10/21/2025

Arrived on site for washer with lid not shutting. On arrival confirmed issue and found hinges warpped. I was able to reshape hinges and found lid working as deaigned no parts installed call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Florence, Texas 76527

Brandon B

Job Details: 10/21/2025

"Arrived on site for a refrigerator KRFF577KPS02 not cooling. Both fans are working as they should. I can hear the compressor trying to start. Its getting 123v at the start device. I tried a new start device but got the same results. Condenser line is room temperature. Im ordering W11727250 compressor, W11598434 evaporator, wpw10143759 dye drier, w11506635 service port, lokring and a 2 hour ss tech for return visit. Office will need to reschedule. ; ordrng 1 W11727250 (Compressor) and 1 W11598434 (Evaporator) and 1 wpw10143759 (Dye drier) and 1 w11506635 (Service port) and 1 Lokring (Cap tube) and 1 2hrsstech (2 hr ss tech)"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW1

Near Waco, Texas 76704

Jonathan M

Job Details: 10/21/2025

"Arrived onsite for washing machine model MVW4505MW1 going off balance. Inspected unit and work area. Checked suspension and found it good and attached, but basket leaning toward right rear corner due to extremely uneven floor. Adjusted feet, extending right rear fully and tweaking others, but unit still needed more height on right rear for full leveling. Showed customer the issue and ran diagnostics, revealing F0 E9 (off balance pause) error code, indicating pause mid off-balance load. Verified basket properly secured to drive shaft. All portions of machine working and operating as designed with no leaks present during operation. Customer will try machine as leveled and use shims if issues persist. Call complete."

We serviced a

WHIRLPOOL DRYER

Model Wed49stbw1

Near Waco, Texas 76708

Jonathan M

Job Details: 10/21/2025

"Arrived on site for a dryer that is still not advancing. Inspected unit and work area. The customer advised that the timed dry cycle works, but the auto sensing cycle does not advance. She advised that the unit would continue to run until they shut it off manually. I tested the unit on an auto dry cycle and confirmed the timer would not advance. I removed the top and found the moisture sensors control not seated properly on the connector. I connected the control and tested the unit it. I found the machine begin to work and operate as designed. Call complete. No parts were installed."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near China Spring, Texas 76633

Jonathan M

Job Details: 10/21/2025

"Arrived on site for an ice machine model KUIX505ESS2 not making ice and not cooling. Customer reported the unit stopped after a few batches and felt hot. Ran diagnostics and found all components operating properly except during the compressor test. The evaporator plate did not cool or form ice after 15 minutes. Accessed the compressor and noted no heat from the condenser, indicating refrigerant loss. Also heard an audible hissing from within the unit when the compressor stopped. Determined a sealed system repair is needed. Ordered necessary parts, and the office will seek authorization for repair and contact the customer to schedule a return date due to limited parts availability. No parts were installed. NO WATER LEAKS OBSERVED DURING SERVICE. Service will require 3 hours.; ordrng 1 W11735041 (Compressor) and 1 WPW10218037 (Evaporator) and 1 WPW10143579 (Dryer) and 1 W11506635 (Access valve)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS00

Near Clifton, Texas 76634

Jonathan M

Job Details: 10/21/2025

"Arrived on site for an ice machine model KUIX335HPS00 that is not making ice. Inspected unit and work area. The customer advised that water is not going into the unit. I found a replace filter light lit on the user interface. I tested the ice machine and ran the unit through diagnostics. I found water barely dribbling in the water reservoir when calling for water. I removed the filter and found water flow re a ume normal flow. The customer had an extra filter, so i replaced the filter. I still found adequate water flow going into the unit. The customer also explained that before she lost ice production, ice was falling out of her doorstep she opened it. She advised she had to turn it off because it kept falling onto her floor. I tested the bin thermistor and found it out of range. I replaced the bin thermistor (WPW10511923) and ran the unit through an ice making cycle. I found the unit it fill, recirculate, and drop a sheet of ice as designed with no leaks present during service. Call complete.; used 1 WPW10511923 (Thermistor) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFC682CLW0

Near Taylor, Texas 76574

Andrew P

Job Details: 10/21/2025

"WFC682CLW0. Customer stated the unit was not draining properly with multiple fault codes. Put unit into diagnostics and found no fault codes. Ran drain test; drain pump was not pushing out water. Removed the catch and drained water; found debris stuck in the catch causing the drain issue. Cleared debris, reinstalled catch, and retested. Washing machine now drains fine. Advised customer to check pockets before washing and to clean the filter on a regular basis. Washer is working as intended. No leaks at time of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Taylor, Texas 76574

Andrew P

Job Details: 10/21/2025

WRX735SDHZ07 removed and replaced refrigerator cabinet thermostat W12002355. Advised customer to allow twenty-four hours for temperature to stabilize. No leaks detected at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDB04

Near San Marcos, Texas 78666

Andrey

Job Details: 10/21/2025

"Arrived on site to replace previously diagnosed compressor, dye drier, access valve, installed parts and charged system to 50g of R600, unit is now running as designed, advised customer to monitor for 24 hours before loading, job complete installed W11582579, WPW10143759, WW11506635, W11504434, W11504449, W11504419, W11506620"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Taylor, Texas 76574

Andrew P

Job Details: 10/21/2025

"MVW4505MW2: Verified washing machine was making a loud screeching noise during spin. Tilted unit back and saw actuator stuck in mid position. Removed and replaced actuator W11481722 and splutch cam kit W10721967. Ran auto test on washing machine; it filled, agitated, spun, and drained with no unusual noises. No, leaks detected at time of service."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near San Marcos, Texas 78666

Andrey

Job Details: 10/21/2025

"Arrived on site to test unit for not spinning clothes out, tested unit found belt has slipped off, removed cover and found damaged motor, ordering motor rescheduled for 10/24; ordrng 1 W11686050 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQC7836RZ00

Near San Marcos, Texas 78666

Andrey

Job Details: 10/21/2025

"Arrived on site to test unit for no water and no ice, customer stated that after he replaced the filter it stopped working, tested unit found water is flowing properly when filter is removed, but not flowing eith filter in, installed a new filter provided by the customer, all functions returned to normal unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

LG DRYER

Model DLG4971W

Near Austin, Texas 78730

Miguel

Job Details: 10/21/2025

"Arrived on site for dryer making a scrapping sound, unable to duplicate. Removed front panel. Removed drum. Inspected for scraps or evidence of it. Unable to find, did find detergent spilled i to dryer on drum. Cleaned and cleared. Secured air tube lower in case it was scrapping. Tested again. No failures found at this time. Call complete. 464756 & 464757 Auth code: 93XUR9"

We serviced a

JENN-AIR REFRIGERATOR

Model JBSS48E22L01

Near Austin, Texas 78730

Miguel

Job Details: 10/21/2025

Arrived on site for ice from ice machine missing the bin. Half in bin and other half falls to the freezer. Inspected and found no issues with icemaker. Found freezer door messed up and not allowing the bin to sit there properly. Customer says this has been going on since day 1 but wife has just been putting ice back. Will need new door. Extra time. 2 man. Office will call to schedule. ; ordrng 1 W11633128 (Door fzr) and 1 2man (2man) and 1 Extratime (Extra time)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Austin, Texas 78744

Joe Z

Job Details: 10/21/2025

"Arrived on site at apartment 4203 for refrigerator WRT148FZDM07 with issue of not cooling. Upon arrival, inspected unit and found base of freezer is covered in ice. compressor and both condenser and evaporator fans operate. Found icemaker fill tube is too long and water is pouring in freezer causing ice to block supply air to refrigerator. Cleared all ice . Unit is operating as designed. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FMS01

Near Austin, Texas 78731

Miguel

Job Details: 10/21/2025

"Arrived on site for refrigerator not working, found refrigerator control pinging and reseting power. Will need new control. Control provided was correct number but had the wrong connectors. Looks to be the right part number. Will submit into research as picture shows the wrong connectors as well. Office will call customer. ; ordrng 1 Researchcontrol (Research control)"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS4

Near Austin, Texas 78731

Miguel

Job Details: 10/21/2025

"Arrived on site with parts ordered. Removed microwave from over range. Removed shell. Replaced magnetron, capacitor and diode. Verified operation. Call complete."

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Austin, Texas 78731

Miguel

Job Details: 10/21/2025

"Arrived on site formoven tripping breaker. Entered diagnostics and found F6e4. Removed doors attempted to removed oven to check voltage and wiring. Oven does not come out of wall. Legs hit bottom. Not enough space on top to tip it. Ran test and heating elements and fans. All turned on and off without tripping breaker. Preheated to 350 on both ovens with no trouble. Performed bake off at 500 for 20 min. No one home to keep it on longer. At this time, unit is working and not tripping any breakers. Advised if problem continues then oven needs to be made accessible as it currently cannot be pulled. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near San Marcos, Texas 78666

Andrey

Job Details: 10/21/2025

"Arrived on site to test unit for lights not working and only crushed ice is dispensing, tested unit found failed FC light and ice bin is not switching between crushed and cubed, solenoid is working properly, replaced bin and light and tested unit is now running as designed no leaks detected job complete installed W11185686, W11602886"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS05

Near Austin, Texas 78752

Matthew

Job Details: 10/21/2025

"Arrived on site for KFGC506JSS05 range trpping the breaker during bake cycle. Upon arrival, started bake cycle which shut off and tripped breaker within first minute. Reset breaker, started bake cycle again and this time it did heat to 350 degrees. Increased temp to 400 and it reached desired temp once again. Appears there may be a compatability issue with the AFCI breaker and doing a cold start. Spoke with tech line - Latoya SR#no SR given., who didn't provide any solution. Then spoke with Safety - SR#21272985 to document and confirm its a breaker issue. Advised customer to reach out to breaker manufacturer, provided contact info from SP W11525530 nuisance tripping. No leaks observed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Elgin, Texas 78621

Matthew

Job Details: 10/21/2025

"Arrived onsite for WDF331PAHS1 dishwasher not running a wash cycle. Ran diagnostics but didn't observe any error codes. Ran test cycle, never heard wash motor kick on. Checked resistance and motor was reading OL. Replaced wash motor assembly W11025157, ran test cycle and unit now functions properly. No leaks observed, job complete."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Elgin, Texas 78621

Matthew

Job Details: 10/21/2025

"Arrived onsite for WFES3030RS0 range trpping the breaker. Upon arrival, inspected unit and confirmed the unit was tripping breaker. Original burn off method suggested by tech line did not hold. Replaced W10856603 broil element, W11182108 bake element, and W11696067 control. Tested bake and broil cycles which operated as designed. Set unit to 500 degrees bake cycle with an hour timer prior to departure for burn off. Informed customermthat if problem persists it would signify a breaker compatibility issue. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25RQXYW02

Near Elgin, Texas 78621

Matthew

Job Details: 10/21/2025

"Arrived onsite for ED25RQXYW02 refrigerator leaking water. Upon arrival, turned on water supply and discovered leaking was coming from external water filter connected to the wall (pic attached). Instructed customer to contact the company who installed the filter for repair. No unit leaks observed, job complete."

We serviced a

MAYTAG DISHWASHER

Model mdb4949shb0

Near Elgin, Texas 78621

Matthew

Job Details: 10/21/2025

"Arrived onsite for MDB4949SHB0 dishwasher leaking. Upon arrival, ran diagnostics but didn't observe any error codes or leaks. Inspected the unit and observed the unit wasn't attached to countertop. Instructed customer to attach unit because it may be leaning forward if the front is overloaded with dishes causing it to leak out of the corner. No leaks observed, job complete."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Elgin, Texas 78621

Matthew

Job Details: 10/21/2025

"Arrived onsite for MVWX655DW1 washer diagnosed by previous tech needing gear case and wash plate replacement. Upon arrival, ran diagnostics didn't observe any error codes but noticed it wasn't agitating. Removed wash plate which was worn/dirty and not seating properly. Looked underneath unit and observed broken shift actuator. Replaced wash plate W10902814 and shift actuator W10913953. Unit is now functioning properly. We did notice alot of debris in the inner tub slots. If customer calls back reporting drainage issues, a new tub will need to be ordered. No leaks observed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW7340XW2

Near Austin, Texas 78745

Brandon

Job Details: 10/21/2025

"Arrived on site to look at model WTW7340XW2 for customer complaint of OL error code, found issue with suspension, wash hub, and agitator stripped. I replaced parts and found unit would still not advance cycles. Found issue with inner basket not floating due to failed bearing and shaft. I was unable to remove inner basket from bearing shaft. Also found some buttons on console not responding. Unit will need inner and outer tub as well as console. Parts used w10247710, w10820039, w11252784; ordrng 1 W10211352 (Consol) and 1 W10211352 (Console) and 1 W10310957 (Inner basket) and 1 W10193886 (Outer tub)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Austin, Texas 78703

James K

Job Details: 10/21/2025

"Arrived on site for unit not displaying correctly. Upon arrival, unit operates but display is malfunctioning. Proceeded to replace W11583883 UI. Tested unit and now unit is functioning as designed"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Austin, Texas 78704

James K

Job Details: 10/21/2025

"Arrived on site for LED modules not working. Upon arrival, proceeded to replace W11632139 module (4). Tested unit and now unit is functioning as designed. No water leaks detected at this time. Service pointer S84638 performed."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Austin, Texas 78704

James K

Job Details: 10/21/2025

"Arrived to unit 209 for machine not filling with enough water. Upon arrival, found no error codes stored and diagnostics passed with issues. Water pressure is good. Advised customer unit has regulations on the control board programmed to use less water to save on water bill. Also advised customer to try different cycles for desired loads. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

MAYTAG WASHER

Model MVW7232HW3

Near Austin, Texas 78745

Brandon

Job Details: 10/21/2025

"Arrived on site to look at model MVW7232HW3 for customer complaint of unit making noises, found unit engaging to agitation and spin properly ans that noise is normal. Everything passed in diagnostic mode."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78701

James K

Job Details: 10/21/2025

"Arrived on site for top cover scratched. Upon arrival, confined top cover needs to be replaced however unit is stacked. Will need 2nd man. Confirmed with general contractor, Salih that top cover has been delivered to him and inspected and is good to replace. Office to reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78705

James K

Job Details: 10/21/2025

"Arrived to 1202 to replace previously ordered parts. Upon arrival, proceeded to replace W11742389 control HV, W11518204 control and WPW10384183 thermistor. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78701

James K

Job Details: 10/21/2025

"Arrived on site to replace front panel. Upon arrival, washer top cover needs to be replaced as well however unit is stacked. Salih agreed to reschedule with 2nd man to fix the washer as well. Both front panel for the dryer and top cover for the washer is at the property already inspected and ready to install. Ordering WHITE PAINT just in case. Office to reschedule ; ordrng 1 Whitepaint (White paint)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

James K

Job Details: 10/21/2025

"Arrived to 307 for unit not starting. Upon arrival, check error codes and found F5E4 door lock error, F8E1 low flow and F0E2 over suds. Cleared codes. Attempted to start unit and found dr code. Tried starting on consumer cycle and individual component run and still same issue. Proceeded to check door latch connector and found it was not sitting all the way. Re secured connection and tested. Unit is now functioning as designed. No water leaks detected at this time. No parts needed. Tenant not home. No one available to sign."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78749

Leonardo

Job Details: 10/21/2025

"Arrived on site to diagnose dishwasher not starting. Tested unit and found that the start button was unresponsive. Accessed the control area and tested voltage and continuity to the user interface. Found the control board shorted, preventing the unit from responding to commands. Replaced the control board and reassembled the unit. Tested operation by running a normal wash cycle unit powered on and started correctly. Verified that all functions are operating as designed. No leaks present at this time. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED9750WL0

Near Austin, Texas 78749

Leonardo

Job Details: 10/21/2025

"Arrived on site to diagnose dryer not drying clothes properly. Tested voltage at the terminal block and confirmed proper power supply. Removed front panel to access the heating element and thermal sensors. All sensors and heating element tested within specifications. Further inspection found the exterior vent clogged with lint and debris, restricting airflow and causing poor drying performance. Informed customer of the issue and customer cleared the vent. Tested unit with a load of clothes and verified proper heating and airflow. Unit is now operating as designed. Job complete."

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS12

Near Austin, Texas 78748

Leonardo

Job Details: 10/21/2025

"Arrived on site to diagnose range with control panel and knobs getting hot when the ovens are in use. Tested both ovens by preheating to 350?F and verified that they reached and maintained the correct temperature without overheating. Upon inspection, found that heat from the oven door vent is directed upward toward the control panel and knobs, causing them to feel hot during operation. This condition is normal and within manufacturer specifications. Reviewed temperature specifications with the customer and explained that some heat transfer to the knobs and control area is expected when the oven is operating. Unit is heating and functioning as designed. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Austin, Texas 78748

Leonardo

Job Details: 10/21/2025

Arrived on site to test unit for unit not heating. Test unit and found opened heating thermal fuse. Replaced thermal fuse test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Seguin, Texas 78155

Tim M

Job Details: 10/21/2025

"Arrived on site to test unit WRS315SDHM13 for door swinging too far. Upon arrival customer stated the RC door swings open farther than expected. Verified proper door operation and found no mechanical failure, however, inspection of the lower hinge cam revealed minor wear. Replaced cam (W11398787) and tested operation, door now opens and closes smoothly with proper tension. Customer tested and approved function. Unit is operating as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Seguin, Texas 78155

Tim M

Job Details: 10/21/2025

"Arrived on site to test unit WDF520PADM9 for cycle not starting. Upon arrival customer stated the unit fills with water but does not progress through the wash cycle.Verified issue and found wash motor not engaging despite receiving proper voltage, indicating internal motor failure. Replaced wash motor assembly (W11025157) and performed a full test cycle. Verified proper fill, wash, drain, and heat functions. All components are now properly engaging. Unit is running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Georgetown, Texas 78628

David Z

Job Details: 10/21/2025

Arrived on site to follow up on WMH31017HS12 microwave with panel issues. Was informed panel and microwave are now working properly and no further service needed. Call completed.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS02

Near Georgetown, Texas 78628

David Z

Job Details: 10/21/2025

"Arrived on site to diagnose ice machine KUIX535HPS02 overproducing ice. Found bin thermistor out of range, with ice nearly spilling out. Customer shared a video of a noise, likely from a dry recirc pump or heat from overproduction. Noted one instance of power loss, resolved after moving the unit. Checked drain hose; no kinks found. Installed a new bin thermistor W10511933 to fix the issue. Customer will monitor and record further issues. If power loss recurs, may replace external drain pump. Repair completed. No water leaks found."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Austin, Texas 78758

Daniel A

Job Details: 10/21/2025

"Arrived on site to inspect washer not powering on. Upon further inspection, I verified proper incoming voltage. I gained access to the inside of the machine and found a loose ui connection. I reattached the connector and tested the washer. The washer is now operating as designed."

We serviced a

WHIRLPOOL COOKTOP

Model KCGS356ESS05

Near Austin, Texas 78757

Daniel A

Job Details: 10/21/2025

"Arrived on site to inspect cooktop with burner not staying lit. Upon further inspection, I found that the dual burner was not allowing properly gas flow through it and it causing the flame to go out. I am ordering the middle burner head. I am scheduling return service for 10/24. No gas leaks observed during service. ; ordrng 1 W10811599 (Burner middle)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Jarrell, Texas 76537

David Z

Job Details: 10/21/2025

"Arrived on site to diagnose range WFE505W0JZ3 with slow heating on cooktop and oven. Customer noted front two elements slower than expected, front left even more so when others run, and occasional longer oven preheat. Monitored incoming voltage with elements on: L1 and L2 steady at 122-124V, no drop. Front left element cycled rapidly, so replaced faulty infinite switch W10434452 with new. Retested: cycle times similar. Called tech line (Adrian, 21312344); elements heating and cycling as designed per specsno documented cycle frequency allowance, so unit operational. Inconsistent heating likely supply-related. No other repairs recommended. Call completed."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Round Rock, Texas 78665

Justin

Job Details: 10/21/2025

Arrived in site for unit not turning on. Inspected unit found voltage good but no led on at control unit is getting power at the control. Replaced control and console found console damaged with no support arms. Replaced parts and tested. Unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Jarrell, Texas 76537

David Z

Job Details: 10/21/2025

"Arrived on site to diagnose washer WTW5057LW1 with agitation issues. Customer clarified the issue is with the removable agitator. Found the removable agitator had several broken tabs and no longer stays secured. Ordered a new agitator and washplate, with a return visit of 10/23. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11614636 (Agitator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Round Rock, Texas 78665

Justin

Job Details: 10/21/2025

Arrived on site for door switch missing. Inspected new switch and tested. Ice maker not harvesting ordering new ice maker.Office to reschedule ; ordrng 1 W11658802 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Hutto, Texas 78634

Justin

Job Details: 10/21/2025

"Arrived on site to repair previously diagnosed issue unit needs a new console. Replace console and tested unit is now functioning properly.And as designed to. No, leaks present at this time job completed.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Rogers, Texas 76569

Robert

Job Details: 10/21/2025

"WRX735SDHZ08 Arrived on site for a refrigerator with broken clips on icemaker. On arrival, the client stated ice is not despenseing. Further inspection I found water was dripping from the icemaker into the container and motor . I replaced the container, it was despenseing ice but the motor is making a loud nosie also right RC gasket has failed and needs to be replaced. I ordered icemaker, water valves, RC gasket,air baffle,motor,impeller, and washer . The client wanted to reschedule for 10/24/25 no water leaks visible from main water supply. ; ordrng 1 W11548535 (Water valve) and 1 W10830274 (RC gasket) and 1 W11692161 (Icemaker) and 1 W11548539 (Air baffle) and 1 W11671282 (Motor) and 1 WP63052-2 (Impeller) and 1 W11378860 (Washer)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78757

Daniel A

Job Details: 10/21/2025

"Arrived on site to inspect washer not completing cycles. Upon further inspection I placed the washer into diagnostics and observed no error codes. I ran an automatic test on the washer and observed as the washer and all components were operating as designed. I could not find any issues with the washer and the tenant was not oresent to discuss how they were loading it or detergent usage. I informed maintenance that the washer is working as designed and it is possible that the customer needs to adjust loading, detergent, or cycle selection. No water leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78729

Daniel A

Job Details: 10/21/2025

"Arrived on site to inspect washer not advancing through the cycle. Upon further inspection, I placed the unit into diagnostics and observed error code F7E1. I gained access to the underside of the machine and found a broken wire to the capacitor. I repaired the wiring and reassembled and tested the machine. The machine is now operating as designed. No water leaks observed during service. No one on site to sign."

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW4

Near Robinson, Texas 76706

Robert

Job Details: 10/21/2025

"NTW4516FW4 Arrived on site for a washer, taking too long to fill. On arrival, the client was having issues starting the washer. The start button was sticking a little. I fixed the button, then calibrated, tested product is working as its designed no water leaks visible from main water supply no parts used."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Buda, Texas 78610

Brandon

Job Details: 10/21/2025

"Arrived on site to look at model WTW5057LW0 for customer complaint of noise issues. Found actuator not engaging properly causing splutch to get stripped. I replaced actuator and splutch, ran full diagnostic test cycle, unit tested good. Parts used w10721967 and w11481722"

We serviced a

WHIRLPOOL OVEN

Model WFGS3530RS0

Near Waco, Texas 76711

Robert

Job Details: 10/21/2025

"WFGS3530RS0 Arrived on site for a gas range oven, not keeping temperature. On arrival, the client stated it didn't keep temp when baking anything. I used my meter to test temperature at 350. It keeps temp for 3 times when it is igniting. After that, it tries to ignite, but nothing happens . Further inspection, I found a failed igniter and the module. I replaced the igniter and the module and then tested again with my meter temperature . Now, the temperature is staying at the set temperature product is working as its designed no gas leaks detected from main gas supply."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ05

Near Austin, Texas 78701

Luis

Job Details: 10/21/2025

"Arrived on site for cooling issues. Found no air flow to fresh food section,removed evaporator cover fan not running diagnosed a defective fan motor,replaced fan motor powered unit on fan powered on. Wpw10464673"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78745

Luis

Job Details: 10/21/2025

"Arrived to unit 267 for not dispensing ice. Tested dispenser motor not running,spun coupler good no issues, removed housing found power lead to motor slipped out of harness,secured lead into harness installed harness to motor reassembled tested ice dispenser unit working as designed. No one available for signature"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM405PPS1

Near Leander, Texas 78641

Daniel A

Job Details: 10/21/2025

"Arrived on site to inspect dishwasher displaying error code F8E4. Upon further inspection, I found a small amount of water in the drip tray. I dried up the water and ran a test on the dishwasher and found that all components were operating as designed. I found that the cause of the overflow was an excess of suds from too much detergent. I advised the customer on proper detergent and rinse aid usage. No water leaks observed at the end of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Hewitt, Texas 76643

Robert

Job Details: 10/21/2025

"WRS315SDHZ18 Arrived on site for a refrigerator leaking water from the water despenser and ice falling out of the ice door. On arrival, I tested the ice door, and the ice door is not sealing correctly, allowing room temperature to enter. I'm ordering the ice door, and returning parts will be needed . I heard water valves screaming when adding water to the icemaker.. No water leaks visible from the main water supply. I rescheduled the client for 10/24/25; ordrng 1 W11678839 (Ice door)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS02

Near Austin, Texas 78739

Luis

Job Details: 10/21/2025

"Arrived on site for no ice. Ran diagnostic diagnosed a defective recirculating pump,removed defective pump,replaced pump and bin thermister ran diagnostic all test passed ran a normal cycle water filled pan unit working as designed. W11542867,wpw10511923"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78705

James K

Job Details: 10/21/2025

"Arrived to 1608 for unit not starting. Upon arrival, found belt was ripped. Proceeded to replace truck stock belt. Tested unit and now unit is functioning as designed. Call added on"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Manor, Texas 78653

James K

Job Details: 10/20/2025

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Hutto, Texas 78634

Justin

Job Details: 10/20/2025

Arrived on site for washer WTW4307SW0 not draining. Inspected unit and found connection on wire harness W11782104 bad. Tried to repair but pump will only turn on if connection held down at pump. Ordering new pump W11790873 and lower harness W11782104; office to reschedule. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11782104 (Lower harness) and 1 W11790873 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5028PM02

Near Austin, Texas 78728

Miguel

Job Details: 10/20/2025

Arrived on site for the unit not making ice. Replaced fill tube extension. Turned on water and cycled icemaker. Vedified operarion. No leaks. Call complete. WPW10496649

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near San Marcos, Texas 78666

Andrey

Job Details: 10/20/2025

"Arrived on-site to replace previously diagnosed shocks, replaced and tested squeaking noise is no longer present, unit is now running as designed no leaks detected job complete installed W11316766"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near San Marcos, Texas 78666

Andrey

Job Details: 10/20/2025

"Arrived on site to test unit for no ice production, tested unit found water dripping from fill tube, removed filter and tested unit is now running as designed, advised customer to replace filter at this time job complete no parts installed"

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near Lockhart, Texas 78644

Andrey

Job Details: 10/20/2025

"Arrived on site to test unit for oven gasket not sealing, tested unit found oven gasket torn on the metal clips, replaced gasket and tested unit is now running as designed job complete installed W11542153"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/20/2025

"Arrived on site to test unit for gas smell, customer stated that when turning on the oven there is a gas smell that goes away after it pre heats but causes her a headache ache, customer stated that she is very sensitive to the smell, tested oven found burner igniting every time but does have a slight smell of residual gas smell, advised customer to run vent hood every time the oven is used, called safety and reported my findings Case #21045515, unit is running as designed no leaks detected job complete no parts installed"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Canyon Lake, Texas 78130

Andrey

Job Details: 10/20/2025

"Arrived on site to test unit for not working properly, tested unit found basket not spinning, replaced control and tested unit is now running as designed no leaks detected job complete installed W11419171"

We serviced a

KITCHENAID REFRIGERATOR

Model krfc704fps00

Near New Braunfels, Texas 78132

Andrey

Job Details: 10/20/2025

"Arrived on site to test unit for deli lights not working and drain tube issues, tested unit found deli light disconnected and damaged drain tube, replaced and tested unit is now running as designed no leaks detected job complete installed W11745091"

We serviced a

AMANA REFRIGERATOR

Model SZD25MP2L

Near Lago Vista, Texas 78645

Daniel A

Job Details: 10/20/2025

"Arrived on site to inspect refrigerator not operating and tripping circuit breaker. Upon further inspection, I gained access to the freezer thermostat and found that the contact inside had failed. I removed and replaced the thermostat and the refrigerator was able to turn on. I gained acces to the evaporator and found that the fan was receiving voltage but not operating. I am ordering the evaporator fan. Office to schedule return service. WPC8891605 no water leaks observed during service. ; ordrng 1 WPC8891605 (Evaporator fan)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Hutto, Texas 78634

Justin

Job Details: 10/20/2025

Arrived on site for unit not washing. Upon arrival inspected unit found f7 e1 error no heat. Tested voltage to pump found correct voltage to motor but wash motor not coming on. Replaced sump and motor and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Hutto, Texas 78634

Justin

Job Details: 10/20/2025

"Arrived on site for refrigerator MODEL NUMBER making noises. Inspected unit and found fill extension at ice maker missing, causing water to run down into evaporator fan motor and create the noise. Tenant informed me they turned unit off for a day and sound went away. Installed fill extension tube PART NUMBER and sealed with Permagum. Tested unit; it is now no longer leaking water. Customer agreed to leave unit off for a few more days so unit can defrost. Advised customer to lay towels down; customer agreed."

We serviced a

JENN-AIR UNKNOWN

Model JGD3430WS00

Near Austin, Texas 78759

Miguel

Job Details: 10/20/2025

"Arrived on site with new screws extractor. Only 1 scre came off, other are breaking and not gripping. Pics taken. Unable to repair since it doesn't come apart. Will let office know. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Georgetown, Texas 78626

Andrew P

Job Details: 10/20/2025

WDT751SAPZ1 removed and replaced broken door strike W11545309 tested dishwasher and dishwasher operates properly.No leaks detected

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Leander, Texas 78641

David Z

Job Details: 10/20/2025

"Arrived on site to diagnose washer WTW6157PB0 that consistently has odor after sitting for a day or two. I examined the unit and standpipe. Found hose is proper depth in standpipe. I examined the washer and saw nothing abnormal on the top end. I lifted the unit and checked for anything stuck in the bottom of the tub that may be collecting mildew. Found nothing had slipped past the ring. With nothing stuck in the unit, the odor is likely coming from softened water / mixture of detergent and idle time. I recommended customer runs some hot water cycles every few days to flush any standing water and flush out bacteria and odors. Customer clarified the unit drains fine, the odor remains. Unit working as designed with no water leaks. No repair performed."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Temple, Texas 76504

Tyler

Job Details: 10/20/2025

"Arrived on site for washer needing w11217817 rods, and w10913953 actuator. On arrival installed, parts and tested unit and found no leaks in unit working as designed.Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Leander, Texas 78641

David Z

Job Details: 10/20/2025

"Arrived on site to diagnose dishwasher WDT730HAMZ1 that had leaked when in use. Customer showed video of water leaking from the top of the inlet valve. Removed the inlet valve and found a split in it, causing the leak. Installed a new W11684544 inlet valve and ran the unit. Confirmed there were no other water leaks present and all is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Belton, Texas 76513

Brandon B

Job Details: 10/20/2025

Arrived on site for a dishwasher WDT531HAPM0 not washing. Found the motor not responding. I installed the control w11683650 but it's still not starting. I replaced the motor w11613570 and tested in factory mode. Unit is operating as designed. No leaks detected while on site.