Near Austin, TX 78741
Luis
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for ui issues. Found ui not inserted into housing correctly causing harness to disengage from control,installed ui correctly to housing tested ui unit working as designed."
Near Austin, TX 78717
Andy
Job Details: 09/09/2019
VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site for vent hood loud noise/ Takes too long to shut down. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Georgetown, TX 78626
Chase
Job Details: 09/09/2019
WASHER WHIRLPOOL WTW5000DW2 "WTW5000DW2 Arrived on site. Checked washer for not finishing spin cycle. Ran diagnostics and found error for inlet water. Found cold water barely fills. Removed hose and found debris in cold water valve screen. Cleared debris, tested washer through diagnostics and calibrated. All checks good. No water leaks present. Job complete"
Near Austin, TX 78703
Brandon
Job Details: 09/09/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for customer complaint of unit giving f24 error code, found faulty drain pump, also ordering control, pressure switch, hose, and need two techs for stacked unit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 TECHS) and 1 W10597311 (switch-wl) and 1 W10676317 (hose) and 1 W11334214 (CONTROL)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for unit leaking. Found leaking from pump and motor, replaced pump and motor and tested good.
Near New Braunfels, TX 78132
Kevin
Job Details: 09/09/2019
DISHWASHER KITCHENAID KDTE104ESS arrived on site and found dishwasher is not draining, found catch valve is stuck and after clearing it is now working properly. No water leaks detected at time of service, job complete"
Near Temple, TX 76502
Arthur B.
Job Details: 09/09/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived onsite to install new drain pump to front load washer from prior tech’s diagnosis. Removed and replaced drain pump, reassembled and tested. Unit now drains as designed. No further issues found. All water connections were dry at time of service."
Near Waco, TX 76710
Arthur B.
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onside to install customer provided LH RC door on French door refrigerator. Removed and replaced door. Reassembled. Customer happy with replacement. All water connections were dry at time of service.
Near Austin, TX 78704
Brandon
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of noise issue when ice maker was making ice, found noise coming from ice maker, I replaced ice maker, unit tested good."
Near Hewitt, TX 76643
Arthur B.
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for customer complaint of upper spray arm broke off. Confirmed issue. Removed and replaced upper sprayarm. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
Wesley
Job Details: 09/09/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived on site and found unit operating with motor short. Replaced motor. Now unit is operating as designed.
Near Austin, TX 78758
Wesley
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Inspected unit and gave customer instruct after finding all function to be normal. Frosting happens when door gets stuck open with bit of ice.
Near Driftwood, TX 78619
Robert
Job Details: 09/09/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on job for complaints AF error code. During testing found that the error code stands for Air Flow error. Found that the vent in the house is clogged causing the issue. Instructed customer to have someone come out and clean the vent in the house and the issue will be resolved. Complete.
Near Pflugerville, TX 78660
Dona
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install ice cute. Removed old parts and replaced with new chute. Tested ice maker and water dispenser to ensure working properly. Everything tested good. No water leaks present.
Near Waco, TX 76705
Arthur B.
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived onsite to install new sump n motor to dishwasher from my prior visit’s diagnosis. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Driftwood, TX 78619
Leonardo
Job Details: 09/09/2019
VENTHOOD WHIRLPOOL WVU37UC6FS0 Arrived on site to test unit for fan not coming on. Test unit and found large scre coming from to hitting fan. Removed screw test unit and unit test good. Job complete.
Near Austin, TX 78737
Luis
Job Details: 09/09/2019
ICE MACHINE JENN-AIR JUIFX15HX00 "Arrived on site for no ice. Ran diagnostics found weak water flow to reservoir,cont diagnostics all other test passed. Removed filter same issue weak flow,replaced water valve ran diagnostics same issue diagnosed weak water flow to unit,customer will need to get correct pressure to unit for proper water flow"
Near Austin, TX 78721
Joseph C.
Job Details: 09/09/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for “unit dances across room, when spinning” complaint. Inspected unit and found shipping bolts to have never been removed. Removed shipping bolts. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Andy
Job Details: 09/09/2019
RANGE WHIRLPOOL WFG975H0HZ0 Arrived on site for range burner not igniting. Tested and inspected unit and found front right burner not igniting. Found burner is getting gas and is sparking but will not ignite due to failed burner head and cap. Removed failed parts and replaced with new. Tested unit and found no improvement due to defects of new parts. Reordering parts. Office to schedule as burner head is expart. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 W11175169 (BURNER HEAD)s and 2 W11253659 (CAP)s
Near Austin, TX 78734
Paul
Job Details: 09/09/2019
REFRIGERATOR GE TBX16SIYBLWH Arrived onsite for the refrigerator that’s getting to cold sometimes and dripping water into the refrigerator. I found the sealed system running and the RC at 31 degrees. I found the air tower in the FC completely blocked off on the left side with food product causing improper air flow in the unit and causing the dripping and ice build up in the RC. I removed the ice from the air inlet to the RC and the ice on the lower shelf. I moved the food product blocking the air tower in the FC and tested the unit. The system cycled off with the RC at 37 degrees. The unit is working as deigned. Call complete.
Near Round Rock, TX 78665
Dona
Job Details: 09/09/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose microwave that would intermittently not start due to the open door feedback. Inspected unit for faulty signs. Saw the interlock and switches needed to be replaced due to failing parts. Removed old parts and replaced with new. Tested all over again and everything worked properly.
Near Austin, TX 78731
Tyler B.
Job Details: 09/09/2019
REFRIGERATOR GE GFE29HSDASS
Near Georgetown, TX 78633
Chase
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site and checked refrigerator for no ice production. Inspected Rc evap cover and found no frost buildup. Inspected fill tube heater wires and they checked good. After the last repair the unit also stop dispensing water. Found that the auger motor is not running either. Pull the unit out and refit all electrical connections to control board. Routed water line to ensure that it does not get kicked when refrigerator is pushed back. After doing those things all dispenser functions return to normal. Ran ice box fan, icebox thermistor, icemaker fill and temperature checks. All test past but average temperatures were elevated in all sections over the past 10 hours. This may have been due to unit being inspected prior to running temperature checks. Advise customer to monitor product for proper temperature and to allow several hours before ice production begins"
Near Austin, TX 78753
Joseph C.
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “unit not cooling” complaint. Inspected unit and found no frost pattern on evaporator, while unit running. Found copious amounts of dust on condenser area. Was not able to clean condenser area, due to design. Recommend customer clean with air compressor supplied air and vacuum cleaner. Suspect system leak. Ordering new compressor, evaporator, access valve and drier. Requesting SEALED SYSTEM TECH and TWO HOUR CALL. Office to set return schedule, due to special request.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 W10143759 (drier (service)) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Near Temple, TX 76502
Arthur B.
Job Details: 09/09/2019
OVEN KITCHENAID KODE500ESS02 Arrived onsite for customer complaint of UI on wall oven blanks out and shuts off. Tested unit and confirmed issue. Removed and replaced UI assembly and tested unit. Unit now works as designed No other issues found.
Near Killeen, TX 76543
Al
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near Waco, TX 76712
Arthur B.
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to install new vent parts to dishwasher from prior visit’s diagnosis. Removed and replaced vent assembly and deflector. Reassembled and tested unit. No leaks found on new vent assembly. No other issues found. All water connections were dry attime of service.
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "arrived on site to inspect refrigerator not level. Upon further inspection, I found that the right leveling leg was down but the left one was not and the mullion was not hitting the pivot block. I leveled/squared the unit and then adjusted the mullion to where it hits the pivot block and the door closes correctly. Tested the doors and all three closed properly. No water leaks observed during service, job completed."
Near Austin, TX 78703
Leonardo
Job Details: 09/09/2019
RANGE KITCHENAID KSDB900ESS1 Arrived on site to test unit for f2e0 error code. Replaced panel test unit and unit test good. Heated oven to 350 job complete.
Near Buda, TX 78610
Kevin
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and At this time there is no excessive noise from refrigerator while running. replaced inverter diagnosed by previous technician, after replacement ran test 4 and refrigerator is not making any excessive noise. If issue continues customer has a video that should be shown to LM for possible further diagnosis. No water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Luis
Job Details: 09/09/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for fresh food evaporator incased in ice,prev tech ordered cover,removed cover checked continuity on heater good,installed new cover,secured thermistor to suction line with a zip tie,reassembled unit,changed defrost setting to basic. If problem continues will need heater assembly."
Near Burnet, TX 78611
James
Job Details: 09/09/2019
DRYER MAYTAG MED5630HC0 "Arrived on site and installed new motor, housing, blower. Tested operation and found unit still vibrating and has a loud metal vibration sound to it. Used sound pads to attempt to identify and stop noise. Called tech line and spoke to Mike #7725808143. Tested without blower wheel and found that the vibration was not as bad and the noise has stopped. New blower wheel is defective and will need to reorder new; ordrng 1 WP697772 (wheel)"
Near Dale, TX 78616
Leonardo
Job Details: 09/09/2019
OVEN WHIRLPOOL WEG730H0DS0 Arrived on site to replaced board. Replaced board test unit and unit test good job complete
Near Austin, TX 78705
Brandon
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for customer complaint of unit leaking, found ice maker fill hose was loose at water valve, I tightened hose connection, unit tested good."
Near , TX 78738
Robert
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on job for complaints of food freezing in refrigerator. During testing found that the control board was causing the issue. Replaced control board and harness and unit tested good. Complete
Near Round Rock, TX 78665
Andy
Job Details: 09/09/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for range burner issues. Called tech line and spoke with Joel. (SR# 7725806474) Made aware of issues and what was done prior. As well as the fact that the gas company came out and what was stated by them, was told by customer that they said it was too high and was adjusted to normal but did not state WCP. Was instructed that we will need to test range with manometer. Will need to test WCP at burner orifice with the manometer attached and WCP with another burner turned on as well. WCP must be between 5 and 14. If WCP is outside of range gas company will need to come back out. We will need to let customer know WCP to forward to gas company and when gas company is done they will need to state WCP. Will need to order manometer. Office to schedule. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found on the left side of the unit where water had soaked into the cabinet. I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. I removed the toe plate and found water under the unit and could see where corrosion had built up around the diverter housing. Once the unit filled with water and the motor came on, the diverter began to leak (photos). I stopped testing and drained the water from the unit. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. I also found that the upper rack stops were missing. Installed new stops and tested the upper rack and it stayed on the tracks. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."
Near Georgetown, TX 78626
Lou
Job Details: 09/09/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water inside the unit and turned it on for a quick 30 warm up. Immediately, I could hear the unit moaning and then could smell a metal burning smell. Removed the unit from the wall and removed the cover to find the capacitor shorted and burnt. I removed and replaced the magnetron, capacitor, & diode and retested and the unit operated as designed. I advised the customer of my findings and repairs. Once the unit was uninstalled, I found mold on the power cord and the cabinet shelf that the unit mounts to and the shelf was damaged on the right side where the mounting bolt is located (photos). I advised the customer of my findings and she requested to leave the unit uninstalled as the builder was coming by the home today and she would have them take a look. Unit left on countertop, job completed."
Near Pflugerville, TX 78660
Dona
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to repair the refrigerator for not cooling and not making ice. We removed the control, the UI sensor, the ice maker, and wire harness. Installed new parts and tested unit for proper operation. Everything checked out good. Refrigerator was Starting to cool and dispensed water. All water line areas were dry."
Near Austin, TX 78745
Leonardo
Job Details: 09/09/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for no power. Test unit and found bad board and panel. Replaced both parts test unit and unit test good job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to install parts ordered. Installed new damper motor and control board and unit tested fine and no leaks detected.
Near Buda, TX 78610
Luis
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on site for moisture around ice door and watery ice. Ran diagnostics found weak air flow from ice box fan. Diagnosed unit will need a new ice box fan,main control and adapter kit; ordrng 1 W10862400 (CONTROL) and 1 WPW10635022 (ADAPTER )"
Near Austin, TX 78741
Brandon
Job Details: 09/09/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for customer complaint of lid not locking, found faulty lid switch, I replaced switch unit tested good."
Near Kyle, TX 78640
Leonardo
Job Details: 09/09/2019
RANGE WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for flames to high. Test unit and found bad burner head. Replaced burner head test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
OVEN WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that they had their yearly inspection and the unit would not get above 280 degrees. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps. My temp at Bake 350 was 458 degrees. My next five readings averaged out to 352 degrees. I placed the unit in diagnostics and the temp reading there was 347. The customer advised that on occasion, their food would take a little longer to cook, but most of the time it’s right. I advised the customer to wait an additional 20 mins after preheat before they place their food in to cold to allow all the metal inside to heat up to give them a more balanced temp range. I checked the cooktop burners and all are operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78734
Robert
Job Details: 09/09/2019
WASHER MAYTAG MHW5630HW0 Arrived on job for complaints of no drain. During diagnostics test found that the control board is working properly. Ordered parts. ; ordrng 1 W11316246 (PRESSURE SWITCH ) and 1 W11322901 (CONTROL)
Near Austin, TX 78735
Brandon
Job Details: 09/09/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site for customer complaint of unit not powering on, found power supply issue, neutral was getting 120v ac to ground. Instructed customer to call electrician and call us back if there are any issues."
Near Austin, TX 78732
Paul
Job Details: 09/09/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher that sticks out further than before. Ms stated her rug wouldn’t go under the to kick and flush up with the cabinet. I raised the toe kick. Call complete.
Near Austin, TX 78703
Leonardo
Job Details: 09/09/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site to test unit for unit not heating. Test units and found element turned off. Turned element back on test unit and unit test good job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 09/09/2019
REFRIGERATOR GE GFD28GSLESS Arrived on job to install new door ordered. Installed new door and unit tested fine and no leaks detected. Complete
Near , TX 78628
James
Job Details: 09/09/2019
OVEN WHIRLPOOL WFG515S0EB1 Arrived on site and tested unit for proper oven temperature. Placed temp probe in center of oven and preheated to 350. I took down 3 temperature swings and found average temperature to be 360. Calibrated unit down 10 degrees. Unit tests good. Job complete
Near Leander, TX 78641
Tyler B.
Job Details: 09/09/2019
WASHER WHIRLPOOL WTW7040DW0 "Arrived on site for unit stopping in middle of cycle. Ran diagnostics and found motor drive error, found motor humming in spin,clutch very hot. Unit will need new motor and clutch and possible control to complete repair safely ; ordrng 1 CNOTE (PART AUTHO) and 1 CNOTE (CANCEL LIST!) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10812423 (cntrl-elec)"
Near Austin, TX 78717
Tyler B.
Job Details: 09/09/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for unit with no heating. Found element shorted to shield . Replaced element and tested good.
Near Killeen, TX 76549
Al
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY02 Arrived to inspect refrigerator leaking from underneath.Removed the back panel and noticed the inlet valve was leaking.Unit will need an inlet valve to complete the repair.Ordering the valve for return service call. ordrng 1 WPW10498990 (INLET VALVE )
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the unit takes too long to preheat and there are times when the display will show wrong temps and after they unplug the unit, it will work fine for a few days then go back to not heating. I tested temps and it appeared to be holding temps around 350 just fine, but it took more than 10 mins to preheat. Customer also advised that they smell gas while it’s in use. I checked the Ignitor and found it is warped ad the arc is not hitting the burner correctly. Due to the intermittent heatings, I removed and replaced the main control, sensor & Bake Ignitor. Retested t(e unit and it operated as designed. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed."
Near Round Rock, TX 78664
Dona
Job Details: 09/09/2019
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site to inspect unit with water leaks. Noticed upon inspection that water dispenser seemed to catch water coming out of the line due to being slightly warped. The ice dispenser was also catching ice. Replaced ice door and tested operations. Everything seemed to work great. No water leaks present around water lines. All water connections dry.
Near Manor, TX 78653
Joseph C.
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “leaking” complaint. Inspected unit and found faulty inlet valve. Removed and replaced inlet valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78744
Brandon
Job Details: 09/09/2019
DRYER MAYTAG MGDC465HW0 "Arrived on site for customer complaint of door not closing properly, I replaced catch and strike, unit tested good."
Near Round Rock, TX 78681
Andy
Job Details: 09/09/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for oven with display issues. Tested and inspected unit and found failed console. Removed failed part and replaced with new. Tested unit and touch screen on new console is unresponsive. Reordering part.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11351998 (CONSOLE )
Near Austin, TX 78758
Paul
Job Details: 09/09/2019
DRYER WHIRLPOOL WED560LHW1 Arrived onsite for the dryer making noise. I adjusted the vent and the feet. I tested the unit again and found the vent housing lower bracket loose. I bent the bracket to make it fit tight and tested the unit. The unit sound normal and is working as designed. Nobody was around to sign the ticket. Call complete.
Near Austin, TX 78758
Paul
Job Details: 09/09/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the base, left side panel, and the control panel. I tested the unit and it sounds normal and is working as designed. Nobody was available to sign the ticket. Call complete."
Near Austin, TX 78758
Paul
Job Details: 09/09/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the bent base, side panels, and pads. I tested the unit and it sounds normal and is working as designed. Call complete."
Near Austin, TX 78758
Wesley
Job Details: 09/09/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and found panel display partially out. Will need 2 men to repair. Other functions are operating properly. Advised customer on use. Will return with parts and second man. ; ordrng 1 2NDMAN
Near Georgetown, TX 78628
Dona
Job Details: 09/09/2019
WASHER LG WM2233HW "Arrived on site for washer stopping at 37 minutes and not advancing, found drain motor impellers not spinning properly. Replaced drain pump and verified operations all checked good. All water connections are dry.
Near Austin, TX 78750
Tyler B.
Job Details: 09/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for door replacement due to bad sealing, replaced door and nameplate door now seals properly on all ends . No leaks on site, rails tested good."
Near Georgetown, TX 78628
Lou
Job Details: 09/09/2019
REFRIGERATOR WHIRLPOOL GS6NBEXRB02 "arrived on site to inspect refrigerator no cool. Upon further inspection, I checked temps in the FC=69 degrees & RC=84. Checked the compressor and it was scorching hot and all fans were operating. I advised the customer of my findings and leet them know it would need a sealed system repair. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 09/09/2019
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer smelling like smoke. Upon further inspection, the customer advised that the unit has a black spot on the vent in the upper left corner inside and there was condensation inside the drum. I opened the door and pressed the door switch closed and turned the unit on. I could see the element illuminating in the upper left corner vent and the unit was heating. Using my vent test kit, I placed the test kit in the upper right vent and placed the unit on Air Fluff and tested the unit. It failed twice. I removed the vent tube from the unit and tested again and this time the test kit fell off the vent and the unit passed. Even though this unit is new as is the home, I advised the customer that the vent going up to the roof would need to be checked for an6 debris inside due to the unit not getting good airflow. I checked the element, cutoffs, thermostat and fuse and all checked good. I advised the customer that due to the poor air flow ci
Near Waco, TX 76710
Arthur B.
Job Details: 09/09/2019
DRYER MAYTAG MEDB765FW0 Arrived on site for customer complaint of dryer getting error code F4E1. Checked voltage at the house and found wiring incorrect. Advise customer to have wiring checked by electrician. No other issues found.
Near New Braunfels, TX 78130
Kevin
Job Details: 09/06/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and found drain pump is noisy, replaced pump and it is now draining properly. No water leaks detected at time of service, job complete. See sticky notes for more information."
Near Austin, TX 78704
Wesley
Job Details: 09/06/2019
ICE MACHINE KITCHENAID KUIX335HPS00 Arrived on site To answer customer questions and found unit operating as designed. Increased thickness per customer preference. All checks good. Unit is now operating as properly.
Near Killeen, TX 76543
Al
Job Details: 09/06/2019
WASHER GE GTW335ASN0WW Arrived to inspect washer issues.Plugged the unit in and unit ran diagnostics test mode as designed with no error codes.Unit certified for resale.Job complete
Near Manor, TX 78653
Cliff
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW8500SR01 Arrived on site to replace pump for washer. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed. Office to collect remaining balance of 224.68+tax from card on file.
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for unit making noise, found noise from diffuser. Replaced diffuser and tested good"
Near Austin, TX 78759
Paul
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW8040DW1 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the control and calibrated the unit. I ran service test 51 and all test passed. Call complete.
Near Belton, TX 76513
Arthur B.
Job Details: 09/06/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Arrived onsite for customer complaint or freestanding range oven door seal falling off. Confirmed issue. Removed and replaced oven door seal, reassembled. Found seal sits well to liner. No other issues found."
Near Austin, TX 78748
Luis
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for noise complaint and no ice. Found noise coming from icemaker,icemaker constantly running through a harvest cycle,diagnosed faulty icemaker. Installed a new icemaker ran through a cycle water filled icemaker and noise no longer present"
Near San Marcos, TX 78666
Leonardo
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site to test unit for unit not heating. Test unit and found code on board. Reset code test unit and unit heating correctly at this time. Job complete will need to collect trip charge. Susan will try to get a hold of owner to get cc.
Near Elgin, TX 78621
Cliff
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site to replace previously ordered parts. Installed new dispenser motor and found no other failures at this time. All is working properly at this time. No leaks were found at time of service.
Near San Marcos, TX 78666
Leonardo
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for not draining. Test unit and found plug still on garbage disposal. Removed plug test unit an dunit draining correctly job complete.
Near Salado, TX 76571
Arthur B.
Job Details: 09/06/2019
WASHER WHIRLPOOL MVWB850YG1 Arrived to install new control and assembly from prior tech’s diagnosis. Removed and replaced control and UI console assembly. Reassembled and tested unit. Unit now works as designed. Collected per quote of CS. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer rescheduled.; saved tckt
Near Seguin, TX 78155
Kevin
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Arrived on site and found middle door handle is loose on the right hand side, completely removed handle and reinstalled it and it is now secure and operating properly. No water leaks from connections at time of service, job complete"
Near Harker Heights, TX 76548
Al
Job Details: 09/06/2019
WASHER LG WM3670HWA Customers friend answered the door and advised he was there at the residence because customer had to go out of town for an emergency.He called customer and customer no longer needed the repair.I did not enter the residence or collect any money.Job complete
Near San Marcos, TX 78666
Leonardo
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF111PABB4 "Arrived on site to test unit for unit not drying or washing and dispenser door missing. Test unit and found bad sump and motor bad heater and bad dispenser. Will need to call customer To see if he want to proceed. Spoke with Susan and she will try to get a ho,d of customer. ; saved tckt"
Near Liberty Hill, TX 78642
James
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site and tested operation. I found that the hood light is constantly receiving 120v and light stays on. I found that the holder has discoloring and control relay stuck. Installed new holder and control. Tested operation and found unit working properly. Job complete
Near Austin, TX 78702
Wesley
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site and replaced freezer door and heat treated seal. all checks good. Unit is now operating as designed.
Near Buda, TX 78610
Leonardo
Job Details: 09/06/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not washing. Test unit and found bad motor. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for unit not making ice. Ran diagnostics and found e5 error and also found ice maker not filling due to bad valve. Replaced valve and ice maker and tested good
Near Elgin, TX 78621
Cliff
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site to replace main control and user interface for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 09/06/2019
ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived onsite for customer complaint of ice machine leaking water from bottom. Found drain pump shorted out and leaking water. Unit will need new external drain pump. OF to R/S once authorization is given. All water and ice removed to prevent further leaking at this time.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10825875 (pump)
Near Cedar Park, TX 78613
James
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and recovered refrigerant from sealed system. Installed new compressor, drier and stub. Vacuumed system to clear test for leaks. Charged system with 5.25 oz 134a and tested for proper cooling. Unit tests good. Job complete"
Near Austin, TX 78747
Scott
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site. Replaced freezer door and nameplate. Job complete
Near Jarrell, TX 76537
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to replace harness for crisper user interface. The customer informed me that he still has icing in the freezer and cannot use the shelves. The upper freezer shelf would not roll out. My coworker and I had to force the bracket to allow the shelf to pull forward and then back. We need to order brackets for the upper shelf in the freezer because they were damaged by the icing. Both sections of the unit will have to be empty for the repairs. We will do both repairs on the same visit. No water leaks were observed.; ordrng 1 COSTAPPROVALNEEDED and 1 W11131390 (bracket) and 1 W11161915 (BRACKET)
Near Cedar Park, TX 78613
James
Job Details: 09/06/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and tested operation. I found freezer at 0 degrees and fresh food at 40. Customer stated the dispenser would not always dispense when pushing paddle but would later dispense after walking away. I found water staining around deli control and inspected. I found delicious control wet and water standing in cavity. Dried water but will need to order new deli control. Installed new ice maker and fill tube heater. Tested ice maker and found to be working properly. I also found ui lights beginning to dim as well and will require ui replacement. ; ordrng 1 AUTHO (AUTHO) and 1 W11036562 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)
Near Austin, TX 78734
Andy
Job Details: 09/06/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer running nonstop. Tested and inspected unit and found failed timer. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78723
Scott
Job Details: 09/06/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site. Found washer completely unresponsive. Control lock was on but it would not come out of it. Cycled power and no change. Replaced faulty control panel. Tested washer and all console buttons multiple times. All checks good. Job complete
Near Dripping Springs, TX 78620
Luis
Job Details: 09/06/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Arrived on site for popping noise from refrigerant entering evaporator. Installed sound damping pads per tech support powered unit on watched evaporator frost no odd noise from evaporator
Near Round Rock, TX 78681
Paul
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived onsite for the refrigerator with the RC freezing. Mr stated the resolved the freezing issue but the unit is not making ice. I found the FC at 14 degrees. I found the condenser coil packed with dust and hair. I cleaned the coil and the temp immediately started dropping. I heard the icemaker fill valve turn on but no water was flowing. I found the fill tube frozen. I defrosted the fill tube and tested the unit. The unit worked as designed and the fill tube had no water dripping after it cycled. I suspect the valve had gotten something in it causing it to weep which started the customers whole issue. This could had frozen the dampener open but the dampener is working correctly now. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78747
Scott
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site. Found doors received were damaged. Will need to reorder both doors., ordrng LW10638683 / DOOR and LW10638684 / DOOR (by CS)"
Near Round Rock, TX 78665
Paul
Job Details: 09/06/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived onsite for the dishwasher that makes noise during operation. I checked stored error codes and found an F8E1 error. I found a piece of plastics in the drain pump causing the issue. I removed the plastic and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.