Service History 569 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Lampasas, TX 76550

Tyler

Job Details: 04/29/2022

Arrived on site for refrigerator with failing leds. Upon arrival confirmed issue. Found fc led failing causing dcv short. Replaced led and found full functionality restored to light and dcv components functioning as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS06

Near Austin, TX 78705

Wesley

Job Details: 04/29/2022

Arrived onsite and tested unit for not heating. Found door switch cam out of position. Repaired interlock. Unit is now operating as designed. Advised tenant on repair. All checks good.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Lakeway, TX 78738

Brandon

Job Details: 04/29/2022

"Arrived on site to inspect unit for not heating properly, found unit would not maintain proper temperature, found bake and broil elements good, sensor to be good, found failed control, I replaced control, unit tested good."

We serviced a

WHIRLPOOL RANGE

Model WVW53UC6FS3

Near Austin, TX 78738

Brandon

Job Details: 04/29/2022

"Arrived on site to inspect unit for dim lights, found loose wire on connection on the right side light, I repaired connection, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Austin, TX 78738

Brandon

Job Details: 04/29/2022

"Arrived on site to inspect unit for not heating or drying, found error code 7-1 in diagnostic mode, no heat. I found failed heating element, I replaced element, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Leander, TX 78641

Kimo

Job Details: 04/29/2022

Arrived onsite for refrigerator not cooling. Upon arrival I found ice/frost on evap. I removed ice and installed all parts sent with me and advised customer to leave the fridge unplugged overnight with towels around it to let it totally defrost. Job complete. Sr#7733372840

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Leander, TX 78641

Kimo

Job Details: 04/29/2022

Arrived onsite to install previously diagnosed pat. Upon arrival I installed new Sump&motor and tested unit and found unit operating as designed. No leaks job complete.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS04

Near Leander, TX 78641

Kimo

Job Details: 04/29/2022

Arrived onsite for double wall oven with fluctuating temps. Upon inspection I found that the door gasket where not sealing properly (flattened on one side) I corrected this and performed svelte temp tested and found unit operating as designed. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Leander, TX 78641

Kimo

Job Details: 04/29/2022

"Arrived onsite to install previously diagnosed pats. Up arrival I installed new vent wax motor and tuned breaker back on where I found that the breaker looks..abnormal see pix, I ran a test cycle and found that the unit is now operating as designed no leaks. I advised customer to have an electrician come out and take a look at the breaker and fix any issues that may be wrong with it. Job complete"

We serviced a

WHIRLPOOL COOKTOP

Model JGCP548HL00

Near Leander, TX 78641

Kimo

Job Details: 04/29/2022

Arrived onsite to install properly designed parts. Upon arrival I installed new burner heads and tested unit and found unit operating as designed.. job complete

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Austin, TX 78724

Joe Z

Job Details: 04/29/2022

Arrived onsite to install previously diagnosed parts replaced control. Upon arrival found unit reading F3-E0 unplugged unit and unit chimed and read F3-E0 immediately. Replaced control and did not get error code any longer. Test unit by heating oven to 350. Unit operates as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Austin, TX 78724

Joe Z

Job Details: 04/29/2022

Arrived onsite to install previously diagnosed parts upon arrival raised unit to begin disassembly. Noticed no signs of leaking oil. Ran diagnostics test found no stored error codes. Ran spin test on all 3 motor speeds and only heard the normal sounds. Found drain hose banging back of unit. Drain hose was not installed correctly.Secured hose from banging back of unit. Test unit 3 times Ran a diagnostics cycle and 2 quick cycles. Also explained to the customer about article placement to even out loads and how to prevent out of balancing from happening. Customer. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC

Near Round Rock, TX 78665

Vincent

Job Details: 04/29/2022

"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found no stored error codes. I then ran a diagnostics cycle and completed with no problems. I tilted unit back and checked for any gearcase oil splatter and it was fully dry. Office to order parts and reschedule for service. ; ordrng 1 W11569112 (Dispenser) and 1 W11550898 (Bezel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Lampasas, TX 76550

Tyler

Job Details: 04/29/2022

Arrived on site for refrigerator making loud noise. Upon arrival confirmed issue and found defrost issue in fc. After further inspection I found causing of uneven us a clog + air gap in drain line. Found ice had damaged/ruined evap motor and stat. Replaced evap as and also siliconed and cleared drain line. Found signs of rust behind unit liner. No signs of void yet though. Informed customer unit was ready for use. Call complete

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PE8A

Near Round Rock, TX 78664

Vincent

Job Details: 04/29/2022

"Arrived on site for refrigerator not making ice, inspected unit and work area. Tested ice maker and the water tube was frozen. The valve was seeping and causing the tube to freeze. Replaced valves and tested unit is now operating as designed. No water leaks detected during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Briggs, TX 78608

Tyler

Job Details: 04/29/2022

"Arrived on site for dishwasher giving f2e2 error and being unresponsive to input. Upon arrival confirmed error but failed to be able to enter diagnostics to check for further codes. After inspection of control parts I found a lot of corrosion around the ui control that had been caused by exhaust vent leaking moister/steam into control panel. Was able to reschedule customer for 5/6/22 to complete repairs with new ui control, and related vent parts. ; ordrng 1 WPW10469574 (Vent) and 1 WPW10195032 (Deflector)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Round Rock, TX 78664

Vincent

Job Details: 04/29/2022

"Arrived on site to inspect dryer, inspected drum and seals and everything is working as designed. I advised CX that the problem is coming from the washer

We serviced a

WHIRLPOOL WASHER

Model N/A

Near Kempner, TX 76539

Tyler

Job Details: 04/29/2022

Arrived on site for washer needing previously diagnose agitator dog ears as well as inlet valve. Upon arrival reconfirmed issue but found oth inlet valves supplied for repairs couldnt be installed due to incorrect connections. Was able to pull part number from valve and found correct inlet valve still in circulation. Confirmed with SR on part availability and was able to reschedule the customer for 05/06/22 Friday to complete repairs with inlet valve. Agitation cycle now functions as designed. SR already ordered WP8578343 (inlet valve for rescheduling ; ordrng 1 Cnote (SR already ordered valve for job)

We serviced a

WHIRLPOOL WASHER

Model 110.230321

Near Round Rock, TX 78664

Vincent

Job Details: 04/29/2022

"Arrived on site for washer machine not agitation, inspected unit and work area. Tested unit and and there agitator was free spinning. Laid unit back to inspect gearcase and found oil leaking from transmission. No water leaks detected during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY08

Near Copperas Cove, TX 76522

Tyler

Job Details: 04/29/2022

Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found ice stuck in tray causing unit not to harvest. After replacing ice maker I reassembled and tested unit. Found ice maker could fill and harvest as design3d. Informed customer to give unit 24 hrs to fill bucket. Call complete

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Austin, TX 78701

Luis

Job Details: 04/29/2022

"Arrived on site. Replaced defective inverter,powered unit on compressor powered on."

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, TX 78705

Wesley

Job Details: 04/29/2022

Arrived onsite for not starting cycle. and found door switch harness disconnected. Advised customer on repair. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Austin, TX 78746

Luis

Job Details: 04/29/2022

"Arrived on site. Replaced defective freezer door,ran diagnostics icemaker passed,ran fill test passed tested water dispenser passed ; used 1 Wpw10334458 (Connector) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS02

Near Austin, TX 78746

Luis

Job Details: 04/29/2022

"Arrived on site for cooling complaint,adjusted control setting and reset control. Unit cooling correctly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Austin, TX 78730

Luis

Job Details: 04/29/2022

"Arrived on site. Diagnosed a defective icemaker,replaced icemaker powered unit on icemaker ran through a cycle and filled with water. Due to prev visit didnt repair issue charging part only per office.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Austin, TX 78759

Luis

Job Details: 04/29/2022

"arrived on site. Replaced freezer and upper first left led module in fresh food section,replaced main control. Installed new drain kit per service pointer,replaced fan motor,secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner wall with clamps and ties,secured back cover with 4 screws and changed defrost setting to basic. Per service pointer S16360"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Austin, TX 78759

Luis

Job Details: 04/29/2022

"Arrived on site. Installed new control powered unit on,programmed new board power cycled unit,compressor,fans and ui powered on.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Austin, TX 78758

Luis

Job Details: 04/29/2022

"Arrived on site for no cool. Removed compressor cover found dye in compressor compartment,traced dye to leak at discharge tube,cleaned dye from tube,pressurized unit found dye leaking from weld joint. Repaired weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2844LF7

Near Temple, TX 76502

Jonathan M

Job Details: 04/29/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced defrost thermostat and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Belton, TX 76513

Jonathan M

Job Details: 04/29/2022

"Arrived on site for a washing machine that has no power. Inspected unit and work area. Customer advised that she ran a load of rugs inside of her washer and in the middle of the cycle the washer quit and would not unlock the lid. Confirm the customers complain and check voltage at the wall. Found proper voltage. Checked voltage to the Control and found 125 V going to the control. Found the control not sending voltage anywhere else. Checked my loads and found the drain pump out of rain showing five ohms when it shouldve been registering 15 to 20 ohms. Advise the customer she would need a new drain pump and control for the repair.

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Little River-Academy, TX 76554

Jonathan M

Job Details: 04/29/2022

"Arrived on site for a washing machine that is making abnormal sounds during the wash cycle and is not spinning out clothes. Inspected unit and work area. Ran the unit through diagnostics and found an F0 E5 (off balance load), F7 E5 (shifter fault), and F7 E8 (motor stator over temperature) error codes. I ran the unit through manual agitation and spin and noticed the sound coming from underneath the unit. Attempted to remove the rotor and found the rotor would lean towards every direction but would not come off the driveshaft. Attempted to use a crowbar and flathead screwdriver to remove and was unable to do so even wiggling it from side to side. Spoke to JC and was advised that the unit would need a complete rebuild for repair including the gear case, stater, rotor, gasket, tub, clean out filter, and screws. Advise the customer of the situation and they advised they would prefer not to proceed forward with any repairs as they would prefer just to buy a new washer.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Rogers, TX 76569

Jonathan M

Job Details: 04/29/2022

"Arrived on site for a dryer that is not drying clothes. Inspected unit and work area. The customer advised that the unit was seemingly shutting off prior to the end of the cycle and had just rapidly counted down on any cycles other than time dry. I tested the unit and confirmed the customers complaint. Went through testing on the moisture sensor and exhaust thermistor. Found the exhaust thermistor reading 80?F which would be correct. I checked the moisture sensor and could not find resistance between the sensors but could not find resistance between the sensor and chassis ground. According to the text sheet, it didnt indicate that either of those parts were bad. Spoke to PR and was advised that the moisture sensor harness and potentially control would be at fault for this issue. Ordering parts and rescheduled customer to 5/4.; ordrng 1 WPW10298258 (Sensor harness) and 2 WP3387223 (Moisture Sensor)s and 1 W11089308 (Control)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Pflugerville, TX 78660

Cliff

Job Details: 04/29/2022

Arrived on site to diagnose a dryer that is not starting. Found door switch mounting screws loose preventing switch from activating. Tightened screws and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pflugerville, TX 78660

Cliff

Job Details: 04/29/2022

Arrived on site to diagnose a washer that is not turning on. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS2

Near Pflugerville, TX 78660

Cliff

Job Details: 04/29/2022

Arrived on site to diagnose a dishwasher that is not turning on. Found control shorted and it will need to be replaced to complete repairs. Return date set for 5/4. CL Only so harness can be repaired if needed.; ordrng 1 W10595568 (Control) and 1 ClOnly (CL Only)

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Georgetown, TX 78626

Cliff

Job Details: 04/29/2022

"Arrived on site to diagnose a dryer with paint chips damaging clothes. Found bulkhead paint chipping, and removed failed paint. Reported bulkhead with whirlpool finish paint. Advised customer to let paint cure for 24hrs prior to using unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Copperas Cove, TX 76522

Tyler

Job Details: 04/29/2022

"Arrived on site for refrigerator not dispensing or making ice. Upon arrival confirmed issue. Found ice maker stuck in harvest mode with full power supply applied. After clearing ice from harvest tray, found ice maker still failing. Found dispenser noise caused from auger sarm spring popping out of place on bucket causing unit to stay in crushed mode during cubbed selection. Will need office to get author prior to rescheduling for ice maker replacement.; ordrng 1 W11284458 (Ice maker) and 1 Cnote (Per sc needs autho for repairs)"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWB2

Near Lockhart, TX 78644

Andrey

Job Details: 04/29/2022

"Arrived on site to test unit for no function, tested unit found unit is receiving proper voltage, the UI does light up the fuse is good, need control to fix issue

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Dale, TX 78616

Andrey

Job Details: 04/29/2022

"Arrived on site to test unit for not advancing cycles, test unit found bad shift actuator and belt has slipped off and spilt in two, will need shift actuator and belt to fix issue; ordrng 1 WPW10006384 (Belt)"

We serviced a

WHIRLPOOL DRYER

Model NED5800HW

Near Buda, TX 78610

Kevin

Job Details: 04/29/2022

"Arrived on site and replaced control panel diagnosed on previous visit, after replacement confirm dryer is operating properly, job complete"

We serviced a

GE REFRIGERATOR

Model GFE28GSKFSS

Near Dripping Springs, TX 78620

Tyler L

Job Details: 04/29/2022

Arrived on site for install of previously diagnosed part. Installed new FC door gasket. Used silicone and heat gun to mold and seal. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Austin, TX 78705

Wesley

Job Details: 04/29/2022

Arrived onsite for not making ice. Found ice maker is not cycling but valve works. Ordering icemaker to repair. All else checks good. ; ordrng 1 W11284458 (Icemaker)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78701

Wesley

Job Details: 04/29/2022

Arrived onsite and replaced bad sump and motor. Unit is now operating as designed. All checks good. Advised management on repair.

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Round Rock, TX 78664

Vincent

Job Details: 04/29/2022

"Arrived on site arrived on site for range not working, inspected unit and work area. Tested all elements and they are all working. The knob for RR element was broken. Explained to CX about my findings and I let her know its a cosmetic part. She will be contacting Whirlpool to see if she can order through them. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Round Rock, TX 78681

Vincent

Job Details: 04/29/2022

"Arrived on site for washer not working, Inspected unit and work area. Tested unit in diagnostics and there was no error codes stored. Did a diagnostics cycle and unit is working as designed. CX explained that softener would not dispense.

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near Austin, TX 78704

Wesley

Job Details: 04/29/2022

Arrived onsite for dryer not starting. Found door switch strike broken. Ordering door switch strike to repair. All else checks good. Advised customer ; ordrng 1 W11398789 (Switch strike)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Austin, TX 78704

Wesley

Job Details: 04/29/2022

Arrived onsite for food freezing in the fresh food section top shelf. Temps while onsite were perfect 37 in fridge and 8f in freezer. Determined the cause of the excessive cooling of top shelf was due to the airways being blocked in freezer by product. Approx 10% efficiency. Instructed customer on findings and they were able to increase efficiency to approx 30% by shifting product. Was advised that customer usually has more product in freezer than is currently stored. Advised that blocking the airways in the freezer will result in irregularities like over cooling of the fridge during the cycle and ineffective cooling of freezer product. Customer may reach out to whirlpool to inquire about experienced design incompatibilities.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Volente, TX 78641

Kimo

Job Details: 04/29/2022

Arrived onsite to install previously diagnosed pats. Upon arrival I installed all led modules and the control board and found that the unit is now operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Austin, TX 78723

Joe Z

Job Details: 04/29/2022

"Arrived onsite for The washer won't start, it just beeps. Sometimes unplugging and plugging it back in will fix but not always. Upon arrival Mrs. was not aware that we were scheduled. She said her husband made the call. Found that the star button was failing very intermittently. Found that there was a film of dirt on the touch screen pad. Wiped it a bit and did not continue have issues.

We serviced a

MAYTAG RANGE

Model MGR6875ADS

Near Georgetown, TX 78626

Cliff

Job Details: 04/29/2022

Arrived on site to diagnose a range that is not baking. Found upper oven bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Austin, TX 78757

Luis

Job Details: 04/29/2022

"Arrived on site for water leaking. Removed drawers in fresh food section,found water in fresh food compartment,removed compressor cover and removed drain extension,found an obstruction in extension tubing. Cleared tube,reinstalled extension customer will defrost fresh food section.

We serviced a

KENMORE REFRIGERATOR

Model 596.785728

Near Georgetown, TX 78628

Cliff

Job Details: 04/29/2022

Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found no failures to unit at this time and advised customer on airflow and that items placed next to damper can and will freeze. No repairs needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near New Braunfels, TX 78130

Andrew

Job Details: 04/29/2022

"Arrived on site to replace drain pump and control per previous diagnosis. Replaced drain pump and found wires were broken in both wires to drain pump causing short to board and intermittent drain issues. Cut damaged harness and installed butt connections to wires. Replaced control, tested unit, unit working as designed. Advised customer to download Maytag app and connect units to WiFi. No leaks detected. Job complete"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near New Braunfels, TX 78132

Andrew

Job Details: 04/29/2022

"Arrived on site to test unit for not cooling properly and no ice production. Found restriction in sealed system. FC evap had frost build up on top 4 coils and not frost pattern on remaining evap. Compressor running and pulling .6amps. Ice maker not responding to diagnostics. Found ice maker receiving 29vac. Recommend sealed system, ice maker and control board ; ordrng 1 5304475104 (Compressor) and 1 5303918284 (Evap) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (UV) and 1 Nitrogen (Nitrogen) and 1 5303918214 (BI-Metal)"

We serviced a

LG MICROWAVE

Model LMH2235ST

Near San Marcos, TX 78666

Andrew

Job Details: 04/29/2022

Arrived on site to test unit for buttons intermittently working. Verified buttons not responding. Cycled power to unit and unit is now working as designed. Recommend replacing control and console. Control is discontinued EBR77659102. Assembly is also discontinued ACM74119008. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Kyle, TX 78640

Andrew

Job Details: 04/29/2022

Arrived on site to test unit for loud noise. Found compressor brackets were loose on front of unit causing vibration sound. Tightened bracket bolts and noise is no longer present. Job complete.

We serviced a

LG WASHER

Model WM2010CW

Near Georgetown, TX 78626

Jonathan S

Job Details: 04/29/2022

"Arrived on site with 2nd tech for stacked washer bellow being crinkled. Inspected unit and work area. Found spring and front bellow clamp settings in basket. Removed dryer and found major lint buildup in home dryer vent. Found washer spring retaining clip had came off and causing spring to come detached. Reinstalled spring and added zip tied to both retaining clips to keep in place. Reinstalled front bellow clamp. Performed diagnostics mode and tested operation for slow to water pressure coming from cold inlet valve. Will need to replace cold inlet valve to repair. Removed failed inlet valve and installed new. Assembled unit and performed diagnostics mode. Found unit operating as designed, no water leaks detected.

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Austin, TX 78703

Wesley

Job Details: 04/29/2022

"Arrived onsite for touch panel stuck button and disconnected harness error, cleared codes and tested unit for issue. All is operating as designed at time service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Austin, TX 78702

Joe Z

Job Details: 04/29/2022

Arrived onsite to install previously diagnosed parts. Upon arrival found that the mount gaskets were missed when the tub was replaced on previous visit. Installed new mounts with gaskets. Test unit and unit operates as designed. No leaks present at this time. Job complete

We serviced a

LG WASHER

Model WM3470HVA

Near Austin, TX 78703

Wesley

Job Details: 04/29/2022

"Arrived onsite and replaced electronics to repair the intermittent unresponsive symptom. Tested unit. All checks good. Repair complete. Unit is now operating as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78702

Joe Z

Job Details: 04/29/2022

Arrived onsite for The water intake is cracked and does not take water in to the machine without also leaking everywhere. Upon arrival found the cold side of the valve broken. Need to replace water valve. Replaced water valve. Test unit unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Austin, TX 78702

Joe Z

Job Details: 04/29/2022

Arrived onsite for E2 - Error Code. Upon arrival found tub full of water. Test unit and drain pump would hum but not drain. Drained all water with shop vac. Found 120 getting to pump. Need to replace drain pump. Replaced drain pump and test unit. Unit now operates correctly. No leaks present at this time. Job complete

We serviced a

GE DRYER

Model GTD42GASJ2WW

Near Austin, TX 78756

Matthew

Job Details: 04/29/2022

"Arrived onsite for dryer not heating after last repair. Upon inspection found faulty tstat. Replaced tstat and tested. Unit is functioning properly. Job complete"

We serviced a

KITCHENAID OVEN

Model KEBS277SSS04

Near Austin, TX 78703

Wesley

Job Details: 04/29/2022

Arrived onsite and replaced the shorted upper hidden bake element. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

MAYTAG MICROWAVE

Model UMV1142AAB

Near Kyle, TX 78640

Andrey

Job Details: 04/29/2022

"Arrived on site to test unit for panel separating, tested unit found side of the door is broken and coming apart, need door panel assembly to fix issue, part required is no longer available, if part can be found, office to follow up,; ordrng 1 58001318 (Door panel assembly)"

We serviced a

KENMORE DRYER

Model 110.6513241

Near San Marcos, TX 78666

Andrey

Job Details: 04/29/2022

Arrived on site to replace previously diagnosed door switch and belt replaced part tested unit unit now running as designed

We serviced a

WHIRLPOOL OVEN

Model KOCE500ESS09

Near Pflugerville, TX 78660

Vincent

Job Details: 04/28/2022

"Arrived on site to inspect oven, inspected unit and work area. I set unit in preheat to test and there was smoke coming from oven. Explained to CX that oven has to run for a good time to break it in and stop smoking. Unit is working as designed, job completed."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Leander, TX 78641

Kimo

Job Details: 04/28/2022

Arrived onsite for dryer with a burned up terminal block. Upon inspection found that the block needed to be replaced. I did so but the cord was not good. Customer elected to get there own cord and installed it them selves. Customer asked me to leave unit away from wall. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM01

Near Pflugerville, TX 78660

Vincent

Job Details: 04/28/2022

"Arrived on side refrigerator not cooling, expected unit and work area. Removed evaporator cover and there was no frost On the evaporator at all evaporator was actually sweating. Pulled unit out To inspect compressor. Compressor was really hot and not shutting off at all. I tested voltage at the wall and voltage was good. I am going to order a seal system repair on the unit. No water leaks detected during service.; ordrng 1 W10507884 (Compressor) and 1 W11164117 (Condenser) and 1 WP2188823 (Evaporator) and 1 WP2323198 (Heater) and 1 WPW10143759 (Dryer with dye)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Pflugerville, TX 78660

Vincent

Job Details: 04/28/2022

"Arrived on site for cooktop burner not staying on. Inspected unit and work area. Tested unit and found middle burner cutting off at the lowest setting. The orifices in the middle burner where clogged up. I cleaned all orifices with my special tool. Tested unit and is now operating as designed. No gas leaks detected during service, job completed."

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Pflugerville, TX 78660

Vincent

Job Details: 04/28/2022

"Arrived on site to install previously order parts. No gas leaks detected, Job completed."

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 04/28/2022

Arrived on site to diagnose a refrigerator that is leaking in the rc. Found rc evap drain clogged and cleared drain. All is working properly at this time and no leaks were found at time of service.

We serviced a

JENN-AIR RANGE

Model JDRP548HM01

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 04/28/2022

Arrived on site to diagnose a range that sparked when plugged in. Found griddle wiring not connected causing short to ground. Replaced terminal on L2 wiring and reconnected griddle properly. Tested unit and found all is functioning properly at this time. Tech line rep ChrisFile# 7733541602

We serviced a

EWAVE WINE COOLER

Model MCWC30M

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 04/28/2022

Arrived on site to diagnose a wine cooler that is not cooling. Unit is an Ewave wine cooler and not a Magic Chef. Documented model tag in sd pics. Ewave is a brand that we do not service and AHS will need to transfer call to ewave servicer.; ordrng 1 Transfercall (Not a brand we service.)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Austin, TX 78748

Luis

Job Details: 04/28/2022

Arrived on site. Found new door damaged ordering another fresh food door. ; ordrng 1 LW11037738 (Ff door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Austin, TX 78744

Luis

Job Details: 04/28/2022

"Arrived on site. Diagnosed a defective air baffle,condenser fan motor and blade. Replaced fan,baffle and blade powered unit on unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXTS00

Near Killeen, TX 76549

Tyler

Job Details: 04/28/2022

Arrived on site for fridge needing previously diagnosed sealed system and defrost/stat repairs. Upon arrival recovered 5oz of refrigerant from unit. Installed all required parts then reassembled and tested unit after verifying no leaks during vacuum process. Found after 20-25 minutes then unit safely stayed at 0/150(L/H) psi. I formed customer to allow unit 24 hrs to stabilize temps. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS02

Near Austin, TX 78747

Luis

Job Details: 04/28/2022

"Arrived on site for no ice. Ran diagnostics icemaker not running through a cycle,installed a new icemaker,ran diagnostics icemaker passed harvest ran fill test passed. Repair covered by Appliance Express 1 year warranty"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Austin, TX 78747

Luis

Job Details: 04/28/2022

"Arrived on site for door issues. Found fresh food door not sealing,added washer to hinge reinstalled door checked door operation and seal good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS

Near Leander, TX 78641

Kimo

Job Details: 04/28/2022

Arrived onsite for dishwasher with a latch issue. Actual issue is door falling open. Upon inspection found right friction pad missing ordering WP8268961 friction pad. Scheduled return date for 05/03/22; ordrng 2 WP8268961 (PAD)s

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS02

Near Dripping Springs, TX 78620

Brandon

Job Details: 04/28/2022

"Arrived on site to inspect unit for lower oven not heating, found failed TOD after customer ran self clean, I replace TOD, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WFW9400SU01

Near Leander, TX 78641

Kimo

Job Details: 04/28/2022

Arrived onsite for washer banging around in spin. Upon inspection I found that the basket had broken off the welds on the spider. I attempted to quote customer but found basket was disconnected.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LBRA

Near Marble Falls, TX 78654

Cliff

Job Details: 04/28/2022

Arrived on site to diagnose a refrigerator that is leaking. Found icemaker motor stripped causing long fill time during icemaker cycle. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Dripping Springs, TX 78620

Brandon

Job Details: 04/28/2022

"Arrived on site to inspect unit for not completing cycles, found error code f7e4 in diagnostic mode. Found failed slider, I replaced slider, unit tested good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Dripping Springs, TX 78620

Brandon

Job Details: 04/28/2022

"Arrived on site to inspect unit for vent fan not working properly, found vent motor would turn on, but after using the stove for a period of time, the control would stop sending power to fan motor, ordering control and fan motor. ; ordrng 1 W11552018 (Control) and 1 Cnote (Office to reschedule)"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Killeen, TX 76542

Tyler

Job Details: 04/28/2022

Arrived on site for dryer taking to long to heat. Upon arrival confirmed issue. Found after further testing that unit had a heating element coil with bent fire wall causing it to ground out. Replac3d element and also instructed customer that there was evidence of clog I. Venting of home that would need to be cleared out before dryer was ready for use again. Call complete

We serviced a

GE OVEN

Model JBP64B0B1CT

Near Killeen, TX 76542

Tyler

Job Details: 04/28/2022

Arrived on site for range not heating in oven section. Upon arrival confirmed complaint. After further testing found lower bake element bubbled and hole blown through coil. Also found damaged wiring to element. Repaired wiring and installed new element. Found oven functioning as designed. Call complete

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Harker Heights, TX 76548

Tyler

Job Details: 04/28/2022

"Arrived on site for dishwasher not heating, drying water. Upon arrival found no errors in diagnostics. Found heater harness had come loose from ACU causing impartial power supply. Upon securing harness I ran multiple diagnostics and 10 minute normal opera heating tests. Found element heating and drying as designed. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Harker Heights, TX 76548

Tyler

Job Details: 04/28/2022

Arrived on site for refrigerator not cooling/freezing properly. Upon arrival confirmed issue. Found temps in fc over 50. After further testing found amperage to compressor at .04amps. Found refrigerant not pumping through system and evap coil taking over 30 minutes to frost from cap tube entrance to bottom of coil. Called techline and spoke with Andrew sr#7733538352. Was instructed at this time unit had a sealed system failure. And would require new sealed system equipment to complete repairs and informed customer to contact whirlpool if any questions arise. Office to reschedule once availability of parts is known; ordrng 1 W11580057 (Compressor) and 1 W11546692 (Evap coil) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access valve) and 1 R600equipment (R600 equipment) and 1 Cnote (Pr to order couplers needed) and 1 Nitrogen (Nitrogen)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 04/28/2022

Arrived on site for oven outer door damaged. Inspected unit and work area. Found indention at bottom of door (see SD pic). Removed door and disassembled. Installed new outer door and badge. Reinstalled door and tested door operation. All tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Andice, TX 78628

Jonathan S

Job Details: 04/28/2022

"Arrived on site for refrigerator freezing items in RC, frost buildup in towards front left of FC and measured fill incorrect. Inspected unit and work area. Found FC gasket not sealing on left side of door. Inspected air flow on RC and found possible blockage of air flow. Checked temperature settings and found on recommended settings. Turned RC temperature up 1?, due to only family of 2. Added insulation under FC gasket and adjusted with heat gun. Tested FC door seal and found good. Performed diagnostics mode and tested damper control and thermistor. Calibrated measure fill and tested. Spoke with customer on service performed. All tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Waco, TX 76704

Jonathan M

Job Details: 04/28/2022

Arrived on site for a range that is tripping the breaker immediately when the unit is plugged in. Inspected unit and work area. Confirmed the customers complaint and checked the terminal block. Found that terminal block and wire harness good. Started disconnecting my loads off the control and the infinite switches and found the unit did not trip as soon as the bacon broil elements were disconnected from the control. Checked continuity on both bake and broil elements and found them showing continuity. Checked continuity between the bake element and chassis and found continuity. Checked continuity between the broiler element and the chassis and found continuity. Found one of the connectors for the broiler element touching against the back panel causing the issue. Fixed the positioning of the broil element connector and reassemble the unit. Tested the unit and the unit is now working and operating as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Troy, TX 76579

Jonathan M

Job Details: 04/28/2022

Arrived on site for a washing machine that wont go past the sensing portion of the cycle. Inspected unit and work area. Attempted to place the unit and diagnostics but did not find any stored error messages. Attempted to run a normal wash cycle and found the unit buzzing to try and spin the basket but nothing moving. Check connections underneath the unit and found all connections were secure. Ordering a capacitor and motor and the office will need to contact the customer about a return date due to out of stock and PSP items.; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Temple, TX 76502

Jonathan M

Job Details: 04/28/2022

Arrived on site for a dishwasher thats flashing an F2 E2 (HMI communication error) error code. Inspected unit and work area. I called Whirlpool Techline and spoke to Bruce SR# 7733541359. He advised this would not be covered under their manufacturer warranty and to make no repairs at this time. Advised the customer PF the issue and they are going to buy themselves a new unit. Call complete.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Temple, TX 76502

Jonathan M

Job Details: 04/28/2022

"Arrived on site for refrigerator that is not cooling. Inspected unit and work area. The customer advised that the unit has somewhat started working again but when he had called in, the unit had lost temperature and would not get below 40?F. He advised it in the last 24 hours the unit has dropped another 8?. Checked the unit and found the refrigerator at 32?F in the freezer at -1?F. Check the unit for evidence of any defrost issues and found none. I did advise the customer that because the unit is cooling properly at this time, theres not really a whole lot that I can go off of in terms of failed components. The customer does have this unit in a garage setting and I did go over some pertinent information in regards to ambient temperatures surrounding the unit and potential causes of failures due to the temperatures. As of now, the unit is working as designed. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Belton, TX 76513

Jonathan M

Job Details: 04/28/2022

Arrived on site for a dryer that is not heating. Inspected unit and work area. Confirmed customers complaint and checked voltage to the unit. Found proper voltage. Removed the back cover and checked all heating components. Found the element open. Removed the element and found it two of the coils had completely broken causing the failure. Replaced element and tested the unit. The unit is now working as designed. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPSO

Near Austin, TX 78737

Kevin

Job Details: 04/28/2022

"Arrived on site and found washer water is leaking, adjusters are broken, after replacing all parts dishwasher is no longer leaking and top rack is correct, job complete"

We serviced a

KENMORE WASHER

Model 796.41582.411

Near Austin, TX 78739

Kevin

Job Details: 04/28/2022

"Arrived on site and inspected washing machine and found one hose connection on tub is disconnected, sent pictures to KB/service management. After reconnecting and adding a zip tie her customer request ran a test cycle and did not see any other leaking.

We serviced a

GE MICROWAVE

Model PVM1870SM3SS

Near Belton, TX 76513

Jonathan M

Job Details: 04/28/2022

Arrived on site for a microwave thats not heating. Inspected unit and work area. Confirmed the customers complaint and found the unit not heating up a cup of water. Removed the control panel and checked all door switches. Found the middle door switch stuck in a closed position regardless of whether the door was closed or open. Ordering door switch and latch holder and rescheduled customer to 5/3 per the customers request.; ordrng 1 WB24X830 (Middle door switch) and 1 WB24X830 (Latch holder)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Buda, TX 78610

Kevin

Job Details: 04/28/2022

"Arrived on site and inspected refrigerator and found no ice production from icemaker. Ran test 57 and icemaker past, ran test 45 and valve actuator there is no water entering icemaker, waterline is frozen. Disassembled icemaker box added perm gum around heater or to provide more insulation. If this is not a fix issue replacing high-voltage control board may be needed,