We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AB1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/25/2021
Arrived onsite and replaced the control. Unit is now set up to work properly with a working lightbulb. Light bulb installed on previous visit has a failed element.
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Georgetown, TX 78633
Tommy
Job Details: 10/25/2021
"Arrived onsite for washer not operating correctly not spinning or filling. Upon arrival found unit gearcase and motor coated in oil. Found unit gear case damaged and motor damaged. Found unit valves solenoid not opening correctly. Found unit control not communicating correctly. Putting unit is spin when spin wasnt called for during tests. Found unit actuator making cracking sound and jamming intermittently.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, TX 78633
Lou
Job Details: 10/25/2021
"Arrived on site to inspect dishwasher falling forward when opening the unit door. I found the tub mounts werent holding and causing the unit to fall forward. Using the 2 mounting brackets and screws prescreened for this job, I properly installed the unit and secured it to the side cabinets with the brackets and screws. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
Jacob
Job Details: 10/25/2021
Arrived onsite for unit making a noise. Tested the unit and heard a very small ticking noise here at there. Let the builder know that it?s the vent tub rubbing on the unit when it is in use. Unit sounded normal. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78741
Jacob
Job Details: 10/25/2021
"Arrived onsite to replace the valve to the unit. Replaced the part. Had customer start a load. Unit is working as designed. No issues at this time. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cedar Park, TX 78613
Kayman
Job Details: 10/25/2021
Arrived onsite for dryer with long dry times. Upon inspection I found the element and thermostats all showing continuity. I found the unit seemingly working as designed. I confirmed voltage at the terminal block and while under a load. I replaced the cut offs and thermostat as well as the timer in case there are internal issues with these components. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 10/25/2021
Arrived on site to test unit for fan blower no venting out. Found blower installed in the wrong position. Secured blower in the up position to push air out. Test unit and unit test good job complete.
We serviced a
AMANA RANGE
Model AEP222VAW1
Near Austin, TX 78705
Scott
Job Details: 10/25/2021
"Arrived on site , for oven light staying on . Found thermostat had shorted out . Job complete ."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Salado, TX 76571
Tyler
Job Details: 10/25/2021
Arrived on site for washer not cycling through setting once starting. Customer stated unit would just sho complete after a few seconds of pushing start. Upon arrival found no errors in diagnostics but also found diagnostics cycle and normal operation cycles were not allowing for proper visual reading or responding correctly. After further testing I found miscommunication between ACU and ui encoder. Need office to reschedule once availability of parts is known. (MZK4R00DPL1) ; ordrng 1 W11414312 (Ui harness) and 1 W11481116 (Encoder) and 1 W11481108 (Acu)
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Lakeway, TX 78734
Brandon
Job Details: 10/25/2021
"Arrived on site for customer complaint of unit not spinning, found gearcase leaking oil and failed, gearcase, cam, and belt.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDB00
Near Leander, TX 78641
Kayman
Job Details: 10/25/2021
Arrived onsite for refrigerator not cooling In the RC. I found the FC had frost building up on the roof and evap cover. I found a gap in the door seal I used van stock part # (WP489467) to correct the gap by adding to the hinge. I steamed out all the ice and accessed the evaporator. I found no ice on the evap with all ice staying in the cover. I checked the thermistor and heater both showed good resistance and continuity. I re assembled the unit. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78731
Taylor M
Job Details: 10/25/2021
"Arrived on site to replace previously diagnosed door switch, I gained access to the top of the cabinet and removed it, I replaced the door switch and now the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/25/2021
"Arrived on site for Not draining properly and makes loud noise. Placed in diagnostics and got F0E2 (over sudsing). Only other error was load detected while using clean washer F0E1. Cleared error codes. Ran diagnostics quick test cycle and washer filled, agitated, spun and drained as designed. Inspected washer dispenser and it was clean. Explained to customer to only use about a tablespoon of detergent and that is plenty. Using more than a tablespoon will cause over sudsing and the washer will leave clothes wet when washer completes wash. Explained how changing the settings on temp, speed, and soil level play a big difference on how the washer performs. Customer stated they never change these settings and only choose the cycle options and never adjust the spin speed. Also showed customer importance of using the chart in their owners manual to ensure they use the right settings based on the load they are washing. Checked to make sure the load and go setting was set to 2x concentrate and not higher. Customer is using HE detergent so settings are correct at 2x. No repair needed. No leaks detected. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78747
Kevin
Job Details: 10/25/2021
"Arrived on site and tested unit for no heat. Inspected power at terminal block. Found 120 from L1 to neutral, 120 from L2 to neutral. 0 volts showing from L1 to L2. Removed plug from the outlet and widened the prongs, which made a better connection and now proper voltage is showing. Heat is now working properly. Recommended to customer to contact an electrician and have the outlet replaced. Also found airflow being restricted on the meter, took picture. Recommended to customer to have the vents cleaned out by a vent cleaning service. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Austin, TX 78739
Leonardo
Job Details: 10/25/2021
Arrived on site to replace adjuster kit. Replaced adjuster kit and unit tested good
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB1
Near Austin, TX 78746
Luis
Job Details: 10/25/2021
"Arrived on site for no ice. Removed grid cover found broken wire at grid cutter ran diagnostics weak water flow to reservoir with filter removed and installed,diagnosed unit will need a new valve and grid cutter. Installed a new grid cutter and valve ran diagnostics all test passed. ; used 1 W10897719 (Valve) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Bastrop, TX 78602
Matthew
Job Details: 10/25/2021
Arrived onsite for dryer making noise. Upon arrival tested unit. Did not find any abnormal sounds coming from unit. Loaded clothes inside and tested. No abnormal sound. Customer also complained about paint on the UI panel chipping. Will order control panel. ; ordrng 1 W11378949 (UI PANEL )
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78628
David S
Job Details: 10/25/2021
Arrived on site to install previous diagnose part. I gained access to the heater and replaced it with new. I tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/25/2021
Arrived on site for All Cycle And Option Lights flashing - Dishwasher. Plugged in dishwasher and ran diagnostics. No error codes came on. Ran diagnostics cycle and it began the diagnostics but then turned off and started to faintly flash the LEDs across the control. Found junction box was getting 120.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Austin, TX 78747
Kevin
Job Details: 10/25/2021
"Arrived on site and inspected unit for complaints of lights not working. Found RC lights on ceiling still working, but the 4 lights on each side are out. Freezer lights still working as well. When attempting to replace the lower left light module, found the the harness connection is foamed in and not accessible. Attempted to repair using module kit, but there is not enough slack in the wires to secure new red connector. Took pictures of issue.; ordrng 1 ReporttoLowes (Report to Lowes)"
We serviced a
MAYTAG WASHER
Model MVWC465HW0
Near Austin, TX 78757
David Z
Job Details: 10/25/2021
"Arrived on site to diagnose washer making loud noises when running. Ran unit and found only error code is oversuds. I ran the unit and could hear screaming rubber noises under the unit. Removed cage and found thick black streaks on the motor and cam both, and some shininess on the belt. Reseated belt and ran again, noise still persisting. I removed the basket and checked for anything under it and found no items. Under is spinning freely with no resistance. Ordering belt cam and motor for return visit p, ; ordrng 1 W10832724 (Motor) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS0
Near Georgetown, TX 78628
Lou
Job Details: 10/25/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, the customer advised that the unit made ice for approximately 2-3 weeks after sealed system repair. I found a small amount of ice in the bin. I tested the unit in diagnostics and it is operating as designed. I tested voltage to the grid cutter and its within range. I tested pressures and found the unit low on refrigerant. I installed a small amount and monitored pressures and ice production and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MED5600TQ0
Near Kyle, TX 78640
Brandon
Job Details: 10/25/2021
"Arrived on site for customer complaint of unit not starting, found failed fuse, I replaced fuse, unit tested good, instructed customer to have vent cleaned."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EBS3
Near Round Rock, TX 78681
Wesley
Job Details: 10/25/2021
"Arrived onsite and found wash motor not operating, dead wash motor. Replaced sump and motor assembly and tested unit. All checks good. Advised customer on repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Austin, TX 78705
Luis
Job Details: 10/25/2021
"Arrived on site for no cool. Removed evaporator cover found no frost pattern on evaporator diagnosed unit will need a compressor,evaporator,drier and access valve. ; ordrng 1 482801 (Mounting kit) and 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Austin, TX 78750
Taylor M
Job Details: 10/25/2021
"Arrived on site to diagnose dishwasher with no water coming from the upper spray arm, upon testing the unit in service diagnostics I only found a vent wax motor fault code and an inlet fault code. I put the unit into a service diagnostics cycle and found that the unit fills, drains and heats but the sump and motor assembly is not operating properly as designed, I am ordering the sump and motor assembly for return service to complete the repair. Office to reschedule return service when the part arrives. ; ordrng 1 W11416362 (Pump and motor assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Niederwald, TX 78640
Leonardo
Job Details: 10/25/2021
"Arrived on site for unit not draining, tested unit for not draining and noticed disposal plug was still on. Removed disposal plug. Tested unit. Unit works good. Job complete. No leaks present at this time"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS0
Near Manchaca, TX 78652
Kevin
Job Details: 10/25/2021
"Arrived on site and inspected oven for not heating properly. Found that the igniter is failing. Will need new igniter to complete repair. Office to reschedule. ; ordrng 1 W10918546 (Igniter) and 1 W10918546 (Door Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near San Marcos, TX 78666
Noah D
Job Details: 10/25/2021
Arrived on site to inspect unit for not starting. Upon inspection found the unit worked correctly but did not start when in wrinkle guard which is normal. Instructed customer to proper use. Complete
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/25/2021
Arrived on site for CUSTOMER REPLACED THE AGITATOR ON HER OWN--BUT STILL HAVING LOUD GRINDING NOISE. Found splutch bolt was loose and needed to be tightened. Removed actuator to remove splutch and inspect gear case stem for any grease or oil. None found. Gear case working as designed. Re secured splutch bolt with loctite and tested washer with a large load of towels. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Leander, TX 78641
Kayman
Job Details: 10/25/2021
Arrived onsite to install previously diagnosed parts. I installed the center rail in the RC. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Bee Cave, TX 78738
Robert
Job Details: 10/25/2021
Arrived on call for complaint of not finishing. Ran diagnostics and calibration.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Niederwald, TX 78640
Leonardo
Job Details: 10/25/2021
Arrived on site to test unit for reading f8Eo error code. Found blowers not responding.Replaced both top and bottom blowers and the console. Unit tested good. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/25/2021
"Arrived on site for AIG Refrig lights not working digital screen not working. Found all lights working upon arrival. Took temps and freezer was cooling at 21 and fridge was cooling at 39. Found deli control had no power. Inspected deli harness and it looked good. Removed deli control from drawer top and the housing was full of water. Removed water from cavity housing deli control seats inside and found the harness and control badly damaged by the water. Ordering a new deli harness W11170612, deli control WPW10769076, freezer led module W10695459, and main control WPW10675033 to return and complete the repair. I will return with the UI control to install as well. All parts will need AUTHORIZATION. I will also return with all previously ordered parts. Customer knows to remove items from the freezer before we arrive so we can access the freezer led module. Items will also need to be removed from the fridge to access the deli control harness for replacement. ; ordrng 1 WPW10769076 (Autho deli control) and 1 W11170612 (Autho Deli Harness) and 1 W10695459 (Autho Freezer LED driver module) and 1 WPW10675033 (Autho Main Control)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/25/2021
Arrived on site for oven door not staying open. Inspected unit and work area. Tested door operation and found door hinges at fault. Removed failed hinges and installed new. Tested door operation. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Justin
Job Details: 10/25/2021
Arrived on site to install previously diagnosed parts. I installed the new heating element. The element is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MHWE300VW11
Near Austin, TX 78749
Kevin
Job Details: 10/25/2021
"Arrived on site and replaced valve assembly diagnosed on previous visit. Valve is no longer slowly filling tub, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Hutto, TX 78634
David S
Job Details: 10/25/2021
"Arrived on site for sealed system repair.I gained access to the compressor and powered the unit on. I found the compressor getting voltage but never making it out of start up. I swapped in a new start device and found the small issue. I replaced the compressor, uv drier, access valve, and evaporator. I pulled a vacuum on the system and found it holding. I put a measured charge into the system. I found it holding and the pressure were showing 1 psi low and 150 psi high. The unit is working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Niederwald, TX 78640
Kevin
Job Details: 10/25/2021
"Arrived on site and found loose connection on drain pump. Wiring harness that was ordered did not arrive yet, so secured connection with new wire and wire nuts. Tested unit, unit tested good. No water leaks detected, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 10/25/2021
"Arrived on site to test unit for lights not working, tested unit found, f/c module out, removed module, used jumper wire, all lights came on, replaced module, tested unit, unit working as designed, no leaks detected job"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, TX 78626
David S
Job Details: 10/25/2021
Arrived on site for dishwasher not working. I inspected the unit and work area. I gained access to the junction box and found the wiring loose and not secured. I wired the junction box properly. I retested the unit and it is now working as designed job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB3
Near Georgetown, TX 78633
Tommy
Job Details: 10/25/2021
"Arrived onsite for dishwasher not heating. Upon arrival found element damaged. Ordering unit element, office to reschedule upon receiving. ; ordrng 1 W10518394 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Temple, TX 76502
Tyler
Job Details: 10/25/2021
Arrived on site for refrigerator not cooling properly. Upon arrival found temps(actual) were 12/48 degrees. After further inspection I found evap coils in both sections unevenly patterned with little to no frosted. I then found compressor its self is creating water condensation all over lower half over compressor called techline and reported findings to Travis Sr#7732076683. Was informed compressor is failing and would need replacement.
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Austin, TX 78704
Jacob
Job Details: 10/25/2021
Arrived onsite to replace parts. Upon removal of the parts.Office to reschedule ; ordrng 1 REQUEST (2MAN) and 1 W10853531 (dispenser) and 1 W10911044 (panel-cntl) and 1 W11033858 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Austin, TX 78704
Scott
Job Details: 10/25/2021
We serviced a
WHIRLPOOL ICE MACHINE
Model MIM1554XRS1
Near Austin, TX 78746
Luis
Job Details: 10/25/2021
Arrived on site for too much ice. Ohmed out bin thermistor diagnosed a defective bin thermistor replaced bin thermistor.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNXS0
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/25/2021
"Arrived on site to install previous diagnosed parts. Removed failed harness and found wrong harness on hand. Left site to get correct wire harness. Arrived back on site and installed harness, water pump and pump. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Austin, TX 78735
Robert
Job Details: 10/25/2021
Arrived on call to replace previous diagnosed parts. After replacing valve and latch test washer. No leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS1
Near Austin, TX 78731
Taylor M
Job Details: 10/25/2021
"Arrived on site to diagnose refrigerator not making any ice production, upon arrival I found that the ice maker was stuck out of home position and was unable to reach home position.; ordrng 1 D7824706Q (Ice maker)"
We serviced a
GE DRYER
Model GTD65EBSJ4WS
Near Bastrop, TX 78602
Matthew
Job Details: 10/25/2021
Arrived onsite for dryer making metal on metal sound when in use. Upon arrival tested unit and noise was apparent. Disassembled unit and found white slides worn and green slides failed. Replaced slides. Tested unit and unit is functioning properly. No noise at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Austin, TX 78744
Leonardo
Job Details: 10/25/2021
Arrived on site to test unit for not heating. Tested unit by putting it on test mode. Turned heating element on and it worked good. Advised customer to use jet dry to help dry better. Unit is test good. No leaks at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cedar Park, TX 78613
Justin
Job Details: 10/25/2021
Arrived on site to install previously diagnosed parts. I installed the new door and UI. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM
Near Leander, TX 78641
Kayman
Job Details: 10/25/2021
"Arrived onsite for refrigerator not cooling. Upon inspection I found the RC evap cover frosted up. I tested the evaporator thermistor and it showed within range. I called techline to document due to past repairs on the unit. He advised observing test 4 to ensure no issues with the 3 way valve. I advised the customer to defrost their unit for 24 hours before our next visit. Ordering main control, UI evap harness and shims to correct the issue. Office to R/S. Returning tech to verify flow through drain tube. SR#7732074825; ordrng 1 W10807590 (Control) and 3 SHIMS (SHIMS)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH00
Near Austin, TX 78735
Luis
Job Details: 10/25/2021
"Arrived on site. Found broken shelf frame,removed defective frame,installed new frame assembly.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS550ESS01
Near Austin, TX 78732
David Z
Job Details: 10/25/2021
Arrived on site to follow up on cooktop with front left burner not igniting. Replaced damaged electrode and retested. Verified unit working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FMX01
Near Austin, TX 78730
David Z
Job Details: 10/25/2021
"Arrived on site to diagnose refrigerator not cooling in both compartments. On arrival checked freezer and found it barely cooling. Removed evap cover and found the fan is short cycling. Checked control and found control beeping, indicating failure.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, TX 78733
Kevin
Job Details: 10/25/2021
"Arrived on site and inspected unit for not draining. Found reverse osmosis connection being shared with dishwasher drain hose at the garbage disposal. Took pictures and spoke with customer about getting issue fixed. Dishwasher had standing water, but when asked to drain it does remove all water."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, TX 78746
Luis
Job Details: 10/25/2021
"Arrived on site for too much ice. Replaced defective bin thermistor,ran diagnostics no power to valve,replaced defective pump assembly that includes water sensor,weak water flow to reservoir,replaced defective valve. Ran diagnostics all test passed. ; used 1 W10897719 (Valve), and 1 WPW10511923 (Thermistor) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Austin, TX 78727
Taylor M
Job Details: 10/25/2021
"Arrived on site to diagnose dishwasher not drying dishes properly, upon arrival I put the unit into service diagnostics and found no fault codes, I gained access to the dispenser and found that the customer is not utilizing rinse aid, I instructed the customer that they would need to use rinse aid in the dispenser per the design of the unit for a proper dry. I put the unit through a diagnostics cycle and found that the components are all activating properly as designed and the heater is coming on fine at the end of the cycle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB03
Near Elgin, TX 78621
Matthew
Job Details: 10/25/2021
"Arrived onsite for refrigerator not cooling in either section. Upon arrival unit was unplugged. Plugged unit in and did not sound like the compressor kicked on. Took amp draw and recorded 0.35 amps. Replaced start device but did not fix the issue. Took amp draw again and at startup amp was 14amps then dropped quickly to 8, 6,2, and settled back at .35. Unit is having sealed system issues. Will need SS technician scheduled for min 2 hrs. Office to reschedule ; ordrng 1 W10836706 (evaporator) and 1 W11126760 (compressor) and 1 W11506635 (VALVE ) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS04
Near Austin, TX 78750
David Z
Job Details: 10/25/2021
"Arrived on site to diagnose oven that threw an error once a week ago when using the bottom oven. Customer said it stopped and threw an error, but has worked fine since. I checked errors and found F6E1 over temp, F5E1 and motor error. I ran temps and found both the upper and lower ovens cycling properly and maintaining their set temps. Unit is used at a childrens center and is more facing commercial usage and constantly used. Advised if the vent is blocked and unit is always running it can have a problem shedding some of that heat. Advised to Minotaur usage, and if issue repeats recommend replacing both sensors and control Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Kevin
Job Details: 10/25/2021
"Dropped off ice bin, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78759
David Z
Job Details: 10/25/2021
"Arrived on site to follow up on refrigerator with severed harness to pantry drawer. Replaced harness with new harness and tested. Verified all functions are online at this time. Found water on the floor of the RC and spotted ice in the drain hole of the evap drain pan. Advised customer this could be due to the fan having issues due to severed pantry harness, and to defrost the unit and dry out water and follow up if water returns.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Cedar Park, TX 78613
Justin
Job Details: 10/25/2021
"Arrived on site for an ice maker not dispensing ice. Upon further inspection I found the ice bin full, and the ice maker producing ice. I tested the ice dispenser motor and never heard it energize. I gained access to the dispenser motor and tested voltage. I found none. I gained access to the UI connections and found them good. This indicates a faulty UI not sending the correct voltage to the dispenser motor. I am ordering the UI to return and install. I will also bring back to dispenser motor to test once we replace the UI. Office to reschedule. ; ordrng 1 W11387384 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78746
Luis
Job Details: 10/25/2021
"Arrived on site for ice droplets on drawers and roof in freezer. Called tech support,per tech support checked middle divider between freezer and fresh food small gap,per tech support raised freezer door to allow a better seal on gasket."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Georgetown, TX 78628
Tommy
Job Details: 10/25/2021
Arrived onsite for ice maker not operating. Upon arrival found unit is operating as designed. Unit is overloaded causing intermittent issues with ice production. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Jarrell, TX 76537
Lou
Job Details: 10/25/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the range cooktop breaking, I removed and replaced the cooktop and vacuumed the broken glass from the burners and cooktop area. Tested the unit and it is operating as designed. I vacuumed shards of glass from the floor around the unit.Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS07
Near Lago Vista, TX 78645
Justin
Job Details: 10/25/2021
Arrived on site to install previously diagnosed parts. I installed the new fuse and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/25/2021
"Arrived on site to test unit for no ice production, tested unit found ice cube stuck in feeder arm, not allowing ice maker to cycle, removed ice cube, put ice maker in diagnostics, ice maker running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model KEMS309BSS01
Near Austin, TX 78746
Leonardo
Job Details: 10/25/2021
"Arrived on site fo test unit for turning on and off on its own. Tested unit for turning of and on,found keypad turning off on its own. Need to replace console. Ordering new new console. Office to reschedule.; ordrng 1 W10570025 (Console)"
We serviced a
WHIRLPOOL DRYER
Model MDE5500AYQ
Near Del Valle, TX 78617
Matthew
Job Details: 10/25/2021
Arrived onsite for dryer making noise when in use. Upon arrival tested unit and found internal banging happens as drum rotates. Disassembled unit and found loose baffle screws hitting cabinet. Tightened screws and tested. No more noise. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCC31430AB03
Near Austin, TX 78759
Taylor M
Job Details: 10/25/2021
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Austin, TX 78752
Taylor M
Job Details: 10/25/2021
"Arrived on site to replace oven gasket and igniter, upon arrival I gained access to the gasket and replaced it, when I opened the box to the igniter I found that it was broken at the graphite,with a new igniter to complete the repair. .; ordrng 1 W10918546 (Igniter)"
We serviced a
FRIGIDAIRE FREEZER
Model FPRU19F8RFF
Near Austin, TX 78737
Luis
Job Details: 10/25/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ0
Near Austin, TX 78721
Scott
Job Details: 10/25/2021
"Arrived on site for heater not coming on . Ran diagnostics got latch error code . Checked ,couldnt find fault with latch . Ran test wash all checked normal. Heater is coming on . Did recommend that tenent start using rinse aid .no water leaks detected at time of service. Job complete"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78702
Jacob
Job Details: 10/25/2021
Arrived onsite for unit blowing out lint on the outside of the house of the vent chute. Customer was wondering if there was something to help with the lint shooting out on the ground the way it does. Customer pulled out the lint screen and it was covered fully. Let customer know that the lint screen should be cleaned often and should help with lint from coming out of the vent and to the outside of the house. Suggested to but a vent vent cage for outer of the house to help with keeping lint from littering the ground on there yard. No issues at this. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near Austin, TX 78738
Brandon
Job Details: 10/25/2021
"Arrived on site for customer complaint of unit not heating, found failed mag, cap, and diode, I replaced parts, unit tested good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Seguin, TX 78155
Noah D
Job Details: 10/25/2021
Arrived on-site to inspect unit for clicking sounds during agitation and no water. Upon inspection found the unit did click when agitating. Replaced clutch and sound went away. When running quick wash the unit didnt fill at all and started. Replaced control and unit functioned normally. Complete
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW0
Near Cedar Park, TX 78613
Kayman
Job Details: 10/25/2021
Arrived onsite for dryer with blown thermal fuse. . I tested the unit with the provided vent test kit and it showed the vent to be blocked. I removed the vent hose and tested again. The test now showed a clear vent system. I advised the customer to have the vents cleaned out to prevent the fuse from blowing again. I collected the above total via cc. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VEM8
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 10/25/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found freezer door switch failed and not powering icemaker. Switch will need to be replaced; ordrng 1 W11396033 (Switch)
We serviced a
GE MICROWAVE
Model PEB1590SM2SS
Near Cedar Park, TX 78613
Justin
Job Details: 10/25/2021
Arrived on site for a microwave automatically turning on after the door was shut. I gained access to inside the unit and found the magnetron physically burned out. Upon further inspection I found the wave guide burnt as well.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78738
Robert
Job Details: 10/25/2021
Arrived on call to replace previous diagnosed part. After replacing light switch in freezer lights working properly. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Andice, TX 78628
Lou
Job Details: 10/25/2021
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer demonstrated the noise by dispensing water and after a few seconds, the valve began to make a loud chatter or jackhammer noise. I removed the filter and the noise got louder. I disconnected the water line at the left upper hinge and retested and the noise stopped. I removed the waterbox cover and found a small amount of water on the cover and water slowly dripping from the opening where the water line goes into the cabinet to the hinge. Also found the ice melting. I found the ice bin door gasket badly crimped allowing warm air into the ice bin and melting the ice. I am ordering the ice bin door, water line in the door, water line from valve to hinge and will return with the filter head and dual valve. No water leaks observed at the end of service. Office to schedule return service due to the availability of parts.; ordrng 1 W11484606 (Water line from valve to hinge) and 1 WPW10499015 (In door water line) and 1 W11171728 (Ice bin door)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Cedar Park, TX 78613
Justin
Job Details: 10/25/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Briarcliff, TX 78669
Brandon
Job Details: 10/25/2021
"Arrived on site for customer complaint of unit not cooling, found freezer door was not closing due to bin being out of alignment, I aligned bin, door shut properly, unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near West Lake Hills, TX 78746
Luis
Job Details: 10/25/2021
"Arrived on site for water leaking. Took pictures of damaged floor and uploaded. Customer replaced with a second filter and turned off icemaker. Powered on icemaker,icemaker ran through a cycle and filled with water,no leaks under unit,ran dispenser no leaks under unit,unable to find source of any leaks possible defective filter or filter wasnt fully seated into housing.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Dripping Springs, TX 78620
Tommy
Job Details: 10/25/2021
Arrived onsite for washing machine not operating as designed. Upon arrival found unit to be operating as designed spoke with customer on unit operating and that being agitating as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Gatesville, TX 76528
Jonathan M
Job Details: 10/25/2021
"Arrived on site for a washing machine that has a cracked lid. Inspected unit and work area. Confirm the customers complaint and found the lead separating at the left-hand hinge. Replaced lead and around the unit through a manual test and the unit passed. Ran the unit there an auto test and the unit ran as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/25/2021
Arrived on site for DRY not operating. Found air vent had approximately 1/2 gallon of water inside. Removed vent and dumped water out. Reconnected vent and ran a timed dry to remove any residual water from the vent and interior of dryer. Showed customer what I had found and they took a video so they could show the builders the issue. Let customers know I wanted to leave the timed dry running and to allow it to run a full cycle for 40 minutes after I leave to make sure its dry as possible. Explained they would want to disconnect the vent from the wall if it rains to avoid water from getting inside vent again and causing further damage to the dryer. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78738
Brandon
Job Details: 10/25/2021
"Arrived on site to replace failed heating element, after replacing I cleared all error codes and ran a test cycle, unit tested good."
We serviced a
GE DRYER
Model HTX24EASK0WS
Near Round Rock, TX 78664
David S
Job Details: 10/25/2021
Arrived on site to install previous diagnose part. I gained access to the motor assembly and replaced it with new. I reassembled the unit and tested it. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78665
Wesley
Job Details: 10/25/2021
Arrived onsite for no ice production. Tested unit temps and found freezer temp 16.5f and fridge temp 45f and ice box temp 22.5f. No ice obstruction visible and compressor is running and airways are clear. Checked for UV dye leaks from front and back and in cabinet and did not find a leak. Advised customer on findings and spoke with PR.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78705
Scott
Job Details: 10/25/2021
"Arrived on site for banging noise in dryer . Found dryer very noisy . Ordering service pointer , noise kit and pads . Call to set return ; ordrng 1 W11401018 (Noise kit) and 10 W11113654 (Sound pad)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Georgetown, TX 78633
Tommy
Job Details: 10/25/2021
Arrived onsite for refrigerator not making ice. Upon arrival found unit ice maker not operating. Replaced ice maker and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model JJW2830IL01
Near Austin, TX 78737
Leonardo
Job Details: 10/25/2021
Arrived on site for unit shutting off. tested unit for shutting off and did not find any error codes on upper or lower oven.tested both upper and lower ovens to 350. Unit tested good.job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78738
Brandon
Job Details: 10/25/2021
"Arrived on site to replace damaged panel, I replaced panel, tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Bastrop, TX 78602
Matthew
Job Details: 10/25/2021
Arrived onsite for refrigerator leaking. Upon arrival tested unit. Found faulty valve. Busted gasket internally. When ice maker was called for water the water would spray from valve and tube connector. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SKZ0
Near Cedar Park, TX 78613
Kayman
Job Details: 10/25/2021
"Arrived onsite for dishwasher leaking. Upon inspection I found FAE2 F8E2 stored in the system. I tried entering diagnostics but I was not able to with the display showing 2h 1h then turning off. I called techline to document, we found the back left heater grommet was leaking. He advised replacing the main control console and heater. I noticed water trails coming from the dispenser and vent. Yellow oily substance dripping down from the dispenser. Requesting autho for dispenser, vent, control, UI, heater. SR#7732072767 JOEL office to R/S due to part availability. ; ordrng 1 W11537778 (Heater) and 1 W11410068 (Control) and 1 W11414079 (UI)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Cedar Park, TX 78613
Justin
Job Details: 10/25/2021
"Arrived on site for an oven with the bottom oven intermittently not heating. I put the unit into diagnostics mode and found no stored error codes. I then gained access to the lower ovens ignitor and tested the unit. I found the ignitor getting red, but never lighting. I gained access to the back of the unit and found the ignitor getting proper voltage. This indicates a faulty ignitor. Office to reschedule."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Leander, TX 78641
Kayman
Job Details: 10/25/2021
"Arrived onsite for dishwasher leaking and filling up with murky water on its own. Upon inspection I found F2E2 F6E4 with missing digits on the display. I drained the unit and monitored the filter cavity. I found the cavity slowly filling up. The customer showed me a video of the tub over full of water and the float was completely submerged. I ran diagnostics multiple,e times but could not recreate a issue with the float. I explained how the component can get blocked or held down causing the unit to keep filling and eventually leak. I am ordering the UI to replace for the missing digits and replacing the drain hose on return trip. Office to R/S due to part availability. ; ordrng 1 W11219637 (Console)"