Near Red Rock, TX 78662
Jacob
Job Details: 01/27/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite for freezer door gasket losing suction to cabinet. Replaced freezer gasket. Tested unit. Unit test good. Customer had original concern for bottom refrigerator door gasket. Test bottom door. Door tested good. No issues at this time. Job complete
Near Cedar Park, TX 78613
Jonathan
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for refrigerator site for refrigerator not dispensing water or ice. Customer stated that after replacing filter water and ice was not dispensing. Found water filter was not flushed. At time of service water and ice dispenser was working. Spoke with customer on refrigerator operation. All tested good, no water leaks detected."
Near Round Rock, TX 78664
Wesley
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onnsite and found unit operating as designed after replacement of controls and harness. All checks good. Unit is now operating as designed.
Near Spring Branch, TX 78070
Robert
Job Details: 01/27/2020
RANGE ELECTROLUX EI30EW48TSC Arrived onsite for the oven having error code. F045 oven will turn on and the give the code during heating. Replaced the control board and tested but code persists. Called tech line and they advised that the harness or cooling fan could be the issue. Ordering parts. ; ordrng 1 5304506955 (HARNESS ) and 1 5304514912 (HARNESS ) and 1 807123001 (motor assembly) and 1 808963703 (LOWER FAN)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/27/2020
OVEN WHIRLPOOL RBS305PDB10 Arrived to inspect unit with no heat. Found fuse was open replaced and tested good.
Near New Braunfels, TX 78132
Robert
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for refrigerator icemaker not producing ice. Upon inspection we found that the ice maker funnel was clogged with ice and not allowing water to flow into it. Replaced icemaker and tested. Water is flowing normally and no leaks detected. Complete
Near New Braunfels, TX 78130
Robert
Job Details: 01/27/2020
WASHER MAYTAG MVWB835DW3 Arrived on job for washer making noise while draining. Upon inspection we found found that there was debris stuck in the drain pump. Replaced drain pump and tested washer. All functions working properly. No leaks detected at time of service. Complete
Near Temple, TX 76502
James
Job Details: 01/27/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site and found harness has shorted at terminal block and the power cord is damaged as well. Unit will need new harness to repair. Instructed customer that the power cord is not covered and will need to be supplied by customer upon return visit. ; ordrng 1 W11416047 (HARNESS)
Near Nolanville, TX 76559
Al
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived to install previously ordered parts.Removed and replaced the ice maker.Checked the freezer cabinet door and was able to loosen the screws and raise the door to prevent the gap.Customer told to wait 24 hours for healthy ice production.All water lines were dry at the time of service.Job complete WHIRLPOOL had a system outage on this date, so no way to document the repair."
Near Austin, TX 78739
Kevin
Job Details: 01/27/2020
COOKTOP KITCHENAID KCGS550ESS01 "Arrived on site and inspected cooktop and found all burners are correct. Customer does not like how tall the grates are. This is not adjustable, reported concern to tech line but cooktop is operating as intended. Center burner is missing the smallest burner cap, Will request it be sent directly to customer, job complete; ordrng 1 W10811958 (D2C cap-burner)"
Near Austin, TX 78746
David
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site to install previously diagnosed parts. Installed new sump, spray arm (lower) and control. Ran unit and confirmed no errors were present, no water leaks present. All is working as designed. Call complete."
Near Pflugerville, TX 78660
David
Job Details: 01/27/2020
RANGE WHIRLPOOL WFE710H0AS0 Arrived on site to diagnose range with a loose knob. Performed diagnostic and found failure inside the switch causing almost no resistance when knob was turning. Replaced switch and retested. All is now working as designed. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 01/27/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on job for to replace parts previously ordered. Installed New burner and tested stove. Everything working to manufacture specifications. Complete.
Near Austin, TX 78733
Luis
Job Details: 01/27/2020
ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site for no ice. Ran diagnostics drain pump not powering on no voltage from harness,compressor powered on frost forming,found broken cutter grid. Replaced cutter grid powered unit on to run through a normal cycle compressor powered on then shut off replaced starter same issue diagnosed unit will need a compressor,control and possibly harness and evaporator. Job will need 3 hrs for repairs; ordrng 1 3HRS and 1 W10843121 (DRIER) and 1 W10913906 (ACCESS VALVE) and 1 W11126268 (HARNESS) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR)"
Near Austin, TX 78704
Leonardo
Job Details: 01/27/2020
DISHWASHER JENN-AIR JDTSS246GP0 "Arrived on site to test unit, upon inspection we found the tub was dented from the back of the unit, tested the door mechanism and hinges which worked, but the dent caused the lower rack from sliding into correct position binding the door from closing. Ordered full tub assembly. Office to reschedule. ; ordrng 1 W10681499 (TUB ASSEMBLY )"
Near Austin, TX 78702
Luis
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no ice. Found harness had slipped from connection,fully inserted harness to connection tested icemaker unit working as designed"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/27/2020
OVEN WHIRLPOOL WOD77EC0HS00 "Arrived on site for customer complaint of unit display powering on and off, found faulty console, I replaced console, unit tested good."
Near Georgetown, TX 78628
Lou
Job Details: 01/27/2020
OVEN KITCHENAID KEBS109BSP00 "arrived on site to inspect wall oven no operation. Upon further inspection, I found the unit not operating. Tested the fuse and found it open. Tested the remaining components and all are good.I removed and replaced the fuse and tested the unit and it’s operating as designed. Job completed."
Near Martindale, TX 78655
Jacob
Job Details: 01/27/2020
OVEN LG LDE4413BD Arrived onsite top part of the unit not heating evenly. Tested unit. Found that thermostat was bad. Changed thermostat. Spoke CS. Job complete
Near Georgetown, TX 78626
Lou
Job Details: 01/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the unit was not installed correctly as the drain hose was not installed to the side of the unit with a high loop and the disposal plug was not knocked out. I adjusted the hose and knocked the plug it and tested the unit. Unit operated as designed and drained as designed. No water leaks observed during service, job completed."
Near Canyon Lake, TX 78132
Robert
Job Details: 01/27/2020
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on job for oven display not working. Upon inspection we found that the display is in fact not working correctly. Replaced the console and tested functionality. Everything is working properly. Complete.
Near Austin, TX 78744
Jacob
Job Details: 01/27/2020
DISHWASHER WHIRLPOOL WDF510PAYSA Arrived onsite to replace inlet hose and drain hose. Had issue trying to get the water shut off to unit. Found that shut off valve to unit was not turning off the water. Notified customer of shut off valve issue. Customer will call back to schedule return.
Near Georgetown, TX 78633
Lou
Job Details: 01/27/2020
REFRIGERATOR MAYTAG MSD2542VEW01 "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=69 degrees & RC=70 degrees. Removed the Evap cover and found no frost pattern on the evaporator. Tested amp draw at the compressor and found it to be 1.35amps. Tested the unit by turning the thermostat off and the unit turned off. Turned the thermostat back on and the unit came on.
Near Waco, TX 76708
James
Job Details: 01/27/2020
OVEN MAYTAG AER6303MFS1 Arrived on site and installed new harness. Tested operation and found unit working properly. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 01/27/2020
DRYER WHIRLPOOL WED6200SW1 "Arrived on site and replaced dryer pulley misordered on previous visit, after replacement dryer is now operating normal. All lint was removed on previous visit job complete"
Near Austin, TX 78731
David
Job Details: 01/27/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed parts. Installed new sump and retested. Unit is now powering on and running as designed. No water leaks found at time of service.
Near Lakeway, TX 78738
Brandon
Job Details: 01/27/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to replace motor and blower wheel, after replacing parts, unit tested good."
Near Austin, TX 78745
Leonardo
Job Details: 01/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to test unit for washer making noise, upon inspection we found the water line turned off which caused noise during operation, turned on water line and tested a full cycle, no problems detected, no leaks detected. Job complete"
Near Cedar Park, TX 78613
Jonathan
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site to install previous diagnosed part. Inspected unit and work area. Found vapor barrier causing noise when closing door and door rubbing right side of tub. Removed all 3 spray arms and installed new. Leveled unit to correct door. Disassembled door to correct vapor barrier. Performed diagnostics mode, monitored test cycle and observed for water leaks. Checked heater function. All tested good at time of service, no water leaks detected."
Near Austin, TX 78745
Leonardo
Job Details: 01/27/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on site to test unit for unit leaking from front. Removed door and kickplate ran unit for 30 minutes and found unit over sudsing. Advised customer to let unit run to clear suds and to clean unit with vinegar job complete
Near Austin, TX 78726
Paul
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KSC24C8EYY01 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I recovered the refrigerant and replaced the compressor, evaporator, and drier. I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system 5 oz’s of R134A. The unit is working as designed.
Near Austin, TX 78741
Leonardo
Job Details: 01/27/2020
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to replace control board. Replaced board test unit and unit working as designed, light,bake,and broiler working job complete"
Near Cedar Park, TX 78613
Jonathan
Job Details: 01/27/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer leaking. Inspected unit and work area. Found prior damages from leaking washer (see SD-QuickPic). Performed diagnostics mode and checked fault codes. Found fault code off balance load and F2-E1 stuck key. Performed encoder test and found all keys passed. Removed console and tested inlet valve operation. Found cold water hose to unit leaking out the back side (see SD-QuickPic). Turned cold water valve off to unit and informed customer of leak. Spoke with customer on off balance error code. All tested good on washer, no water leaks from washer at time of service.
Near Austin, TX 78748
Kevin
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site and replaced evaporator motor, fan blade, bushings, and rattling noise has stopped. Customer is aware that in compressor starts it can make more noise but this will trail off as it runs. Water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Cliff
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found dispenser motor shaft frozen together and not pushing up against ice bucket properly. Reset shaft to proper position and verified operation. Found all is functioning properly at this time. No leaks were found at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for door not closing. Test unit and found door closing as designed. Could not duplicate problem
Near Austin, TX 78735
Jacob
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL KDPM354GPS Arrived onsite for broken dispenser to unit. Test unit. Found that dispenser was broken. Replaced dispenser. Tested unit. Unit test good. No leaks at this time. Job complete
Near Manor, TX 78653
Cliff
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time. Advised homeowner on best procedures and products to use for best drying performance. No leaks were found at time of service.
Near Lakeway, TX 78738
Brandon
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of unit not powering on, found tripped breaker, I ran diagnostic test cycle, all functions tested good. No leaks at time of service."
Near Austin, TX 78717
Lou
Job Details: 01/24/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that the yearly inspector tested the unit and said the temps were 190 degrees off. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 399. Next five readings were 414, 321, 379, 319, 358 for an average of 358 degrees. I advised the customer of my findings and no repairs needed at this time. Also recommended to the customer to connect their wall oven to their WiFi in order for them to receive and software updates. Provided the info to the Connect team- 866-333-4591. Job completed."
Near Austin, TX 78752
Luis
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Arrived on site for door handle issues. Diagnosed defective handle,replaced defective handle tested door operation unit working as designed"
Near Killeen, TX 76542
Al
Job Details: 01/24/2020
WASHER MAYTAG MED6000XW1 Arrived to inspect dryer not powering on.Confirmed the complaint and noticed the control lock is stuck on.Called Whirlpool Tech line and spoke AUSTIN SR#7726972730.ADVISED TO CHANGE UICHECKED PART #W10388468
Near Bastrop, TX 78602
Cliff
Job Details: 01/24/2020
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site to diagnose a microwave with a bulb broken in the socket. Removed broken bulb. Job is complete.
Near Wimberley, TX 78676
Kevin
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site and added water pressure regulator recommended by tech line on previous visit. No water leaks from connections at time of service, job complete"
Near Austin, TX 78745
Jacob
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for unit not starting cycle. Tested unit. Found that lid lock was missing. Ordered part’s. Office to reschedule.; ordrng 1 W10837741 (lid strike) and 2 WPW10273971 (screw)s
Near Georgetown, TX 78633
Jonathan
Job Details: 01/24/2020
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for dishwasher leaking. Customer had unit running to point out were it was leaking from. Found unit leaking at drain pump. Removed drain pump and checked housing for objects. Installed pump housing and tested operation. Found minor drip at float switch. Removed float and food buildup around float. Tighten float switch housing. Tested unit and all tested good, no water leaks detected."
Near Dripping Springs, TX 78620
Richard
Job Details: 01/24/2020
COOKTOP KITCHENAID KCGS556ESS02 "Arrived onsite for the burner height, upon inspection we found the orifices had been done incorrectly on the burners, checked all gas connections and found two outdoor regulators in addition to our installed regulator, instructed customer to get outdoor regulators adjusted and LP kit corrected. Gave customer the correct orifice and informed of the correct psi for installed regulator to be adjusted. Complete"
Near Austin, TX 78717
Lou
Job Details: 01/24/2020
COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to inspect cooktop burners. Upon further inspection, I tested all five burners and all are operating as designed. Customer advised that the back left burner flame isn’t correct. I retested the burner and the flame is correct. When on high the flame is at max and on low it’s at the lowest point. Demonstrated to the customer with the front left burner and showed that the flames are the same and correct. No gas leaks detected during service, job completed"
Near Austin, TX 78729
David
Job Details: 01/24/2020
MICROWAVE WHIRLPOOL KMBP100ESS01 Arrived on site to install previously diagnosed parts. Installed new controls and retested. Unit is heating properly on test. All is working as designed. Customers both on conference at times of job completion.
Near Austin, TX 78702
Leonardo
Job Details: 01/24/2020
MICROWAVE IKEA IBMS1455DS01 Arrived on site to replace button and clip. Replaced both parts test unit and unit test good job complete unit working as designed.
Near Austin, TX 78731
Luis
Job Details: 01/24/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for no cool. No cool in either compartments removed fresh food evaporator cover found dye on inlet to evaporator diagnosed leak at fresh food evaporator,ordering a new evaporator assembly. Job will need 2HRS for repairs; ordrng 1 2HRS and 1 W10552972 (EVAPORATOR ) and 1 W10913906 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV)"
Near Wimberley, TX 78676
Kevin
Job Details: 01/24/2020
ICE MACHINE MAYTAG MSS26C6MFZ00 Arrived on site and replaced inlet water valve diagnosed on previous visit. It is now dispensing properly. Icemaker is also filling normally now. Job complete
Near Seguin, TX 78155
Robert
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on job to replace parts previously ordered. Replaced broken water tube. Tested connection and everything is working properly. No leaks detected at time of service. Complete
Near Austin, TX 78726
Lou
Job Details: 01/24/2020
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to install previously diagnosed ad ordered parts. Upon arrival, I tested voltage from the control to the lower cooling fan and at first got no voltage. I tested again and got 124V. Due to the intermittent readings and the F8E1 error code, I removed and replaced the lower oven control ad lower blower fan and retested. Unit operated as designed; however, the unit showed error code F6E4. Following the tech sheet, I removed and replaced the main ACU and retested ad unit is operating as designed with no error codes. I recommended to the customer to contact the Whirlpool Connect team- 866-333-4591 and connect the unit to WiFi to receive software updates. Job completed."
Near Liberty Hill, TX 78642
James
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and tested operation. Found fault for motor not running. Checked connector to motor and found to be loose. Also found insulating blanket missing from unit and instructed customer it is not covered under warranty as it came with unit upon installation. Secured back of connection and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78633
Jonathan
Job Details: 01/24/2020
RANGE WHIRLPOOL KGSS907SSS03 "Arrived on site to install previous diagnosed parts. Removed spark igniter harness and installed new. Found spark igniter sparking. Found no flame. Tested gas valve and found out of range. Removed failed valve, converted new valve to propane and installed. Tested opera down specter for gas leaks. All tested good, no gas leaks present."
Near Belton, TX 76513
Al
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL KDTM804ESS2 Arrived to install previously ordered parts.Removed and replaced the panel and nameplate.Job complete
Near Salado, TX 76571
Al
Job Details: 01/24/2020
DISHWASHER BOSCH SHE3AR72UC/22 Arrived to inspect dishwasher with no power.Verified complaint and noticed the power switch to the unit was OFF.I flipped the switch and unit powered up.All water lines were dry at the time of service
Near Austin, TX 78723
Scott
Job Details: 01/24/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave not level . Found unit is snug to cabinets . Small gap on right side corner . Back mounting bracket looks to be slightly lower on right . Unit looks to be in good shape . Job complete .
Near Austin, TX 78701
Luis
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for damaged door found discoloring on bottom section of door. Installed a new fresh food door and nameplate checked door seal good
Near Austin, TX 78748
Richard
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite for the dishwasher making noise and burning smell, upon inspection we found the water was off and a new element. Turned on water and tested, all functions work. Complete"
Near West, TX 76691
Jonathan
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Arrived on site refrigerator icemaker that was not working. Inspected unit and work area. Replaced unit in service diagnostics and tried to run a harvest. Unit would turn into a harvest but would not get back to the home position do unit read that the motor was turned off but the switch or motor had failed. Replaced ice maker and tested unit. Unit continued to do the same thing and say the switch or the motor was bad. I placed unit into an ice,alert water fill and the unit would not get past trying to move the motor to home position. Ice tray never moved. I tested the ice bin detection test and the test passed. Ordering the control, new ice maker, jumper wire, and front cover. ; ordrng 1 W10646076 (wire-jumpr) and 1 W10755479 (cntrl-elec) and 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)"
Near Georgetown, TX 78626
Jonathan
Job Details: 01/24/2020
COOKTOP KITCHENAID KGCC506RBL04 Arrived on site for cooktop back right burner not lighting. Inspected burner and found burner cap not setting correctly. Corrected burner cap and tested. Tested all other burners. All tested good.
Near Liberty Hill, TX 78642
James
Job Details: 01/24/2020
WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. Found unit would not fill to stainless steel part of basket when set to normal and would barely reach when set to deep water. Verified no obstructions in pressure hose. Installed new control. Calibrated and tested cycles again. Found unit is now filling with proper amount of water for the cycles. Recommended customer use power wash or deep water wash with dark cloths to allow more water and agitation during cycle. Job complete
Near Austin, TX 78723
Luis
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for no ice and loud noise. Ran diagnostics found loud noise from diffuser assembly,ice bin full dumped some ice,ran diagnostics,ice bucket switch passed,ran harvest ice dumped,ran fill test passed,ran thermistor test passed. Replaced defective diffuser assembly; used 1 W11164593 (DIFFUSER) from stock"
Near Pflugerville, TX 78660
Cliff
Job Details: 01/24/2020
RANGE WHIRLPOOL WVW7336JS0 Arrived on site to diagnose a vent hood with a motor not running. Found debris caught in fan assembly. Removed debris and tested unit. Found all is working properly at this time.
Near Pflugerville, TX 78660
Cliff
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WZF34X20DW01 "Arrived on site to diagnose a freezer that is not cooling properly. Tested unit and found refrigerant leak in evaporator. Due to contaminated sealed system compressor, evaporator, and filter dryer will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78628
Jonathan
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator intermittently making a hammer sound when dispensing water. Performed diagnostics mode and checked fault codes, found E-0 for no faults. Tested water dispenser, found higher pressure than normal but no hammer sound occurred durning service. Tested UI lights. Tighten freezer door handle. Spoke with customer on water pressure. All tested good, no water leaks detected."
Near Bastrop, TX 78602
Cliff
Job Details: 01/24/2020
WASHER MAYTAG MVWB835DW3 Arrived on site to replace console for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78704
Luis
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no cool in fresh food. Found evaporator incased in ice,defrosted fresh food evaporator replaced defective thermistor,secured thermistor to the correct location on copper end of suction line,installed a new fan scroll assembly. Ran diagnostics checked air flow good changed defrost setting to basic"
Near Waco, TX 76705
Jonathan
Job Details: 01/24/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site for washer that would not spin. Inspected unit and work area. Last unit in service diagnostics and found an F8E1 (long fill) code. Customer stated that she would start to see it fill with water and would walk away. Once she came back she just noticed that all the lights were off and the clothes were still wet. Please do unit in service diagnostic auto test and found when using test for for a warm water fill that the water pressure was weak and took a long time to fill. After some time the unit filed to half way and was still continuing to fill. I shut off the unit and checked the pressure hose in the back.
Near Bastrop, TX 78602
Cliff
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is making abnormal noise. Tested unit and found air diffuser still making more noise than normal even after temperature change. Replaced air diffuser and found all is now working properly. No leaks were found at time of service.
Near Manchaca, TX 78652
Leonardo
Job Details: 01/24/2020
OVEN WHIRLPOOL WFG505M0BB2 Arrived on site to install control. Replaced control test unit and unit heating to 350 job complete.
Near Waco, TX 76705
Jonathan
Job Details: 01/24/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced overlay both electrodes, and front two rollers. Tested unit and unit worked as designed. Call complete."
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived to inspect unit with water in deli . Found water dripping from valve connection from filter housing will need valve and filter hosu8ng to repair ; ordrng 1 CNOTEOFFICERS and 1 W11043013 (valve) and 1 W11346622 (RES)
Near Austin, TX 78756
Scott
Job Details: 01/24/2020
DISHWASHER KITCHENAID KUDK03FTSS3 "Arrived on site for door flopping open . Found left link broken . Replaced both links .Nonwater leaks detected at time of service .job complete ."
Near Austin, TX 78744
Jacob
Job Details: 01/24/2020
DRYER MAYTAG MEDX655DW1 Arrived onsite for unit not heating. Tested unit. Found that wiring harness had burned up at thermal fuse. Ordered part’s. Rescheduled with customer. .; ordrng 1 CNOTE (2HR) and 1 W10640711 (harns-wire) and 1 W10861225 (handle)
Near Austin, TX 78748
Richard
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived onsite for the fitting leaking, per last tech we replaced the fitting under the freezer door, retested, no leaks detected. Complete"
Near Austin, TX 78723
Scott
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDF550SAHB "Arrived on site ,replaced control board per previous tech diagnostics . Ran test all checked normal . Nonwater leaks detected at time of service . Job complete"
Near Austin, TX 78749
Leonardo
Job Details: 01/24/2020
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Cleared drain hose test unit and unit draining correctly job complete.
Near , TX 76655
Jonathan
Job Details: 01/24/2020
WASHER MAYTAG MVWX655DW0 "Arrived on site for washer that was making a loud sound and would not spin. Inspected unit and work area. Placed unit in service diagnostics and found F7 E5 (shifter fault) code. Tested unit in an auto test and shifter would not move to agitation and would not continue the auto test cycle.
Near Austin, TX 78704
Leonardo
Job Details: 01/24/2020
RANGE WHIRLPOOL WFG505M0BB2 Arrived on site to test unit for oven not working. Test unit and found control board not responding. Replaced board and found glow ignitor not coming on. Replaced igniter test unit and oven heating correctly job complete
Near Buda, TX 78610
Kevin
Job Details: 01/24/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TE "Arrived on site and found icemaker attempted to cycle and is stuck in position. Also found fill tube is frozen. Replaced ice maker and used steamer to remove ice in fill tube. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and site and found concerns springing form existing repair conditions and condensation. Repaired by adjusting parts already installed. Explained repair to customer and advised accordingly.
Near Austin, TX 78738
Brandon
Job Details: 01/24/2020
WASHER LG WM5000HVA "Arrived on site to replace bellow and hose, after replacing both parts, unit tested good, no leaks at time of service.
Near Dripping Springs, TX 78620
Richard
Job Details: 01/24/2020
WASHER WHIRLPOOL CET9100GQ0 "Arrived onsite for the washer charging residents, upon inspection we found the washer had been set to the .50 after calling techline due to missing service key we reset and reprogrammed the washer to be free. Tested all function. No problems found. Complete"
Near Austin, TX 78717
Lou
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested from points T-H on the ice maker in the FC section. It started to harvest, but stopped in the middle of testing. I removed and replaced the ice maker and cycled the power to the unit for approximately 30 seconds. Tested the IM and it is operating as designed. No water leaks observed during service, job completed."
Near Seguin, TX 78155
Robert
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on job to install parts previously ordered. Upon inspection we found that the gasket ordered was not in the box. It was a different gasket with the correct part number. Upon further inspection we found the original gasket on freezer was in good condition. However the the railings were not working correctly and need to be changed.J ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)
Near New Braunfels, TX 78132
Robert
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on job for for refrigerator icemaker not producing ice. Call was dispatched incorrectly. Customer called Whirlpool service and a new dispatch is being created for this call. Refrigerator is in fact under warranty. Ran diagnostics and and found no error codes for icemaker maker. Harvest was completed but no ice was dumped. Failed water fill test. Tested both heaters and found no voltage being sent from control. Water fill tube is blocked with ice. Ordering parts. ; ordrng 1 W10760808 (heater) and 1 W11197489 (FASCIA HEATER) and 1 W11330971 (CONTROL ) and 1 WPW10675033 (cntrl-elec)
Near Waco, TX 76705
Jonathan
Job Details: 01/24/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced overlay both electrodes, and front two rollers. Tested unit and unit worked as designed. Call complete."
Near Austin, TX 78757
Wesley
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KRFC300ESS Arrived on site and found unit operating with failed damper. Replaced damper. All checks good. Unit is now operating as designed.
Near Waco, TX 76711
Jonathan
Job Details: 01/24/2020
DRYER MAYTAG MEDB765FW0 Rag on site for dryer that would not start. Inspected unit and work area. The customer stated this was the first time it worked in Placed in in-service diagnostics and found an F2 E1 (stuck key) error code. Tested unit and found fuse blown. Replaced fuse and tested unit. Unit worked as designed.
Near Austin, TX 78744
Jacob
Job Details: 01/24/2020
RANGE WHIRLPOOL WFG525S0HV0 Arrived onsite for unit turning on on its own. Tested unit.
Near Lakeway, TX 78738
Leonardo
Job Details: 01/24/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace pads. Customer said no leaks present replaced pads test unit and unit test good job complete
Near Lakeway, TX 78738
Brandon
Job Details: 01/24/2020
REFRIGERATOR MAYTAG MRT118FZEM00 "Arrived on site for customer complaint of unit not cooling in fresh food section, I found faulty evaporator fan motor. Ordering fan motor. ; ordrng 1 WP2315539 (motor-evap)"
Near Buda, TX 78610
Kevin
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no incoming water. Found water is off at source and after correcting dishwasher will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
James
Job Details: 01/24/2020
WASHER GE GFW450SPK0DG Arrived on site and inspected unit. Found bottom of door seal torn. Installed new door seal and tested operation. Unit tests good. Job complete.
Near Kyle, TX 78640
Robert
Job Details: 01/24/2020
DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite to replace parts previously ordered. Replaced control board and tested. dishwasher is now draining. Everything working properly. No leaks detected at time of service. Complete.
Near Liberty Hill, TX 78642
James
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and tested operation. Found very loud vibrating sound coming from unit while compressor running. Found several lines touching causing the vibrations. Adjusted lines and place foam insulators back into correct locations. Tested operation and found vibration has stopped. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 01/24/2020
DRYER MAYTAG MEDX655DW1 Arrived on site and found timer is not moving and replaced it. Also found no airflow through lint trap when vent hose is connected. Recommended to customer that vent be cleaned by a service to the exterior of the home and dryer should not be used until this is done. Job complete