Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the latch and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for a washing machine that is not starting any cycles in his flashing an F7 E1 (basket speed fault) error code. Inspected unit and work area. The customer start of the cycle and the unit made a buzz sound and proceeded to flash the F7 E1 error code but did not spin. Check underneath the unit and found all connections were secured. Checked resistance on the motor and found that the motor was within range. Replaced capacitor and tested the unit. The unit began to work and operate as designed. Call complete.; used 1 W11395618 (Capacitor) from stock

Arrived onsite to replace damaged panel. Replaced panel but customer was not satisfied. Customer has complaints that are purely cosmetic and do not affect the functionality of the unit in any way. Customer will need to contact Whirlpool customer service for any further repair issues. Job complete

Arrived onsite for refrigerator making noise. Upon arrival inspected unit. Customer stated the noise seems to come when the compressor is running. Ran compressor test and no noise was present. Ran ice and dampener and customer stated those were not the same noise. Used padding between base and condenser. Customer Ill monitor as noise could not be duplicate. Job complete

"Arrived on site for refrigerator, inspected unit and work area. Installed parts ordered by previous tech and also other parts. Tested icemaker and it was opening as designed. Job completed no leaks where observed during service."

Arrived on site for ice machine leaking. I inspected the unit and work area. I found one of the drain lines loose. I repeated all the drain lines and tested the unit. It is now working as designed. Job complete.

Arrived on site for a MW making a noise. On inspection found the MW was touching the cabinets and when the MW was on it was vibrating against the cabinet. Loosen up bolts and moved the MW over away from the cabinet. That fixed the noise

Arrived onsite for front right burner not functioning. Upon arrival inspected unit. Found burners in good condition. Issue was with the infinity switch. Replaced right front infinity switch and tested. Unit is now functioning properly. Job complete

Arrived onsite to replace faulty wiring harness. Replaced harness and tested. Unit is now functioning properly. Job complete.

Arrived onsite for burners getting too hot. Upon arrival inspected unit. Tested and found unit emitting large yellow flames. All cooktop burners and bake have not been installed per guidelines for propane. Notified customer that retailer/installer needs to perform proper installation and conversion to propane.

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found no issues with basket assembly and informed customer on best loading procedures and cycles for best performance as well as to help prevent balancing issues. No further repairs needed and no leaks were found at time of service.

Arrived on site for washing machine vibrating. I inspected the unit and work area. I found no fault codes in diagnostic. I ran a diagnostic cycle and could hear some stealing. I gained access to the gear case and found everything I good condition. I recalibrated the unit. I spoke to the customer about how to pause and balance this new machine. Job complete.

Arrived on site to test unit for no heat. Test unit and found opened element. Replaced element test unit and unit test good no leaks present job complete.

"Arrived on site to diagnose washer that was not starting cycles or filling with water. Examined and tested unit. Advised customer the start button needs to be pressed twice to start a load, once to wake it up and one to engage the cycle. Verified proper operation. Unit working as designed. Call complete."

Arrived on site to diagnose washer with broken latch. On arrival inspected unit and found the strike tongue broken. Replaced strike and verified proper operation. Call complete.

Arrived on site to diagnose dishwasher not powering on. When I tested the unit I found power and function. No issues were found. Ran through diagnostic cycle and verified all working as designed. Call complete.

Arrived on site to install previous diagnosed parts. I replaced the spark module. I tested the unit and found it working as designed. Job complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the upper wheel assemblies and dispenser and tested the unit. Do you know began to work and operate as designed with no leaks present. Call complete.

Arrived onsite for wine cooler that is making a growing/vibrating noise. Upon arrival the customer showed me a video of the noise the unit was making. I then Gained access to the compressor compartment and found that the suction line was touching the drain pan. I adjusted it away for the pan and applied some sound deadening pads in between the line and the drain pan and tested unit and found that the unit ran quite at this time. Job complete

Arrived on site to test unit for standing water in tub and not draining. Found tub was sitting on floor with water and clothes in unit. Accessed drain pump and found wires were cut again. Installed spade connections and pump responding as designed. Unit is currently way over loaded causing tub to sit in floor and cut wiring to pump. Lowered level wing legs all the way down and leveled accordingly. Suspension is not showing signs of failure. Spoke with Techline and was advised to relay loading sizes and procedures to customer. Conveyed info to customer. If issue persists customer would be responsible for repair per Techline. No leaks detected. Job complete. SR#7735591991

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, the customer advised that the unit is not cleaning properly. They advised that they are rinsing the dishes off before placing them into the unit. I opened the unit door and found dishes inside that appeared to be clean. Inspected the elements and spray arms and they are good. Also found the customer is not using rinse aid. I placed the unit in diagnostics showing no error codes and tested. Using my multimeter, I tested amp readings at the black wire at the junction box. I found the unit operating as designed and all components within amp draw reading. The element is showing 7-9amps during wash and drying cycles of diagnostics. I advised the customer of my findings and made recommendations for use and care, as well as, detergent and rinse aid use. Contacted techline and spoke to Leon and advised of the complaint and my findings. Leon provided SR#7735585148. No water leaks observed during service, job completed."

Arrived onsite for not spinning. Upon arrival ran diagnostics and there are no saved error codes. ran manual test and all components passed. Ran automatic cycle and unit operates correctly. Ran unit with clothes and unit operates as designed. Clothes spun out completely.Can not duplicate issue. No leaks present at this time. Job complete

Arrived onsite to install previously ordered part replaced glass cooktop W11178791 and reiterated to customer with recommendations of cookware to not use on this unit. Unit is operating as designed. Job complete

"Arrived on site to inspect cooktop burners not operating properly. Upon further inspection, the customer advised the four outer burners were good, but the center burner was making a popping or slight clicking noise. I tested all burners and all are operating as designed with good flames. I left the center burner on for approximately 10-15,minutes and could not duplicate the customers complaint. I did find some burnt debris in the burner head which couldve cause the noise. Since I could not duplicate the noise, I recommended the customer monitor the unit and call it in for service if the noise continued. No gas leaks detected during service, job completed. Unable to get the model/serial placard photo due to the oven being installed under the cooktop."

"Arrived on site to test unit for display issues, tested unit found display lights and almost completely faded out, replaced panel, tested unit, unit now functioning properly, no leaks detected job complete"

"Arrived on site to test unit for not operating properly, customer stated that her 20 year old dishwasher was drying dishes with no issues but this unit is not drying properly, ran unit through diagnostics cycle all components tested good, demonstrated to customer with wet paper towels that the heater is getting hot, customer stated that she was not using rinse aid all the time, stated to customer that rinse aid must be used with every wash to get better results, due to plastic tub dishes dont get completely dry and propping door open at end of cycle helps it to air out, at this time unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for now working properly, tested unit found aloud humming noise coming from unit, inspected wave guide found no issues, inspected magnetron and found cracked magnets, diode some burn marks on it, replaced magnetron, diode and capacitor as precautionary, tested unit, unit now functioning properly, water is heating, exhaust fan and lights are working properly, job complete"

"Arrived on site to test unit for loud noise coming from hood, tested unit found noise coming from blower, removed blower and found a chunk of drywall stuck in it, removed debris and tested, unit is now functioning properly, job complete"

"Arrived on site to test unit for F6E3 error code, tested unit found error present, cleared code and cycled power, attempted to run diagnostics, code popped up again, replace control, all components now testing good, no leaks detected job complete"

"Arrived onsite to install previously ordered parts. Replaced control W11088877, and sensor W10833885. Test unit by preheating oven to 350. Unit is operating as designed. Job complete"

Arrived onsite for making loud noise. Upon arrival customer played video of sound. Ran diagnostics and got F1-E2 motor fault. Inspected motor and found cam retaining nut is not secure causing pulley to slightly lower out of position creating noise and causing belt to fall off. Inspected belt and motor and are good. Need to replace cam. Replaced cam W10721967 and test unit unit operates as designed. No leaks present at this time. Job complete

"Arrived on site. Found excessive protective film in cracks in molding on inner freezer door and door liner,called tech support sent photos,attempted to heat and pull off film same issue film stuck in cracks per tech support customer to contact customer serviceSr7735588116"

Arrived on site for previously diagnosed parts. Installed the inlet valve and tested unit. Ran the unit in diagnostics mode and the hot water was dispensed into the unit. The washer is working as designed and no water was detected during service call.

Arrived on site for no cool. Removed evaporator cover found oil on insulation at heat exchanger lines added solution to lines bubbles formed took picture called tech support sent pictures to tech support per tech support unit is unrepairable. Sr#7735589655

"Arrived onsite for dryer not spinning. On inspection the dryer was spinning but no air flow. Went to the outside were the dryer vents out and I found the cover they installed was not working correctly. I reinstalled the vent cover so the dryer could breathe, see picture of vent cover. it was not opening so I pinned it open so the dryer could breathe. If the vent cover closes backup it will cause the dryer to overheat. The dryer is tumbling and heating as designed."

Arrive on site for dryer with a error massage on the display. On inspection found the error was air flow issue. Tested the unit for air flow found the vent in wall was restricted. Informed the customer that they need to have the vent cleaned. Customer is calling someone to clean them.

Arrived on site for refrigerator leaking. Found that the drain was clogged and leaking down into the RC when unit would go into a defrost. Cleared all ice and drain and also installed the new tube on the water dispenser tube for icemaker. Unit should not leak any more after repairs. Job completed.

"Arrived on site for dishwasher, inspected unit and work area. Unit was leaking from not being properly installed. Leveled unit and tested. Unit is now operating as designed and no leaks where observed during service. Job completed."

"Arrived on site for washer not operating, inspected unit and work area. Found no error codes also found the latch not working properly so I replaced it. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for dishwasher, inspect the unit and work area. Enter diagnostics and found stored error codes F4E3 F4E2. Heating element was open and gain access to remove and replace with new one. Tested unit and is now operating as design. No leaks observed during service, job completed."

"Arrived on site to replace triple valve and water line to door to resolve noisy fill. Replaced triple valve and steamed out fill tube for icemaker. Replaced water line from valve to door hinge. Ran harvest and fill test and verified proper operation. Unit now working as designed, with reduced noise. Call complete."

"Arrived to inspect ice production issue. I found the fill tube had frozen and I cleared the ice. The customer advised me the issue had happened immediately after the last service. Testing the ice maker showed it filled all the way to the last cube in the ice mold and I could not get it to malfunction. I advised the customer that if issues persist, the water valve will need to be replaced at additional cost. No leaks observed during service."

Arrived on site for dishwasher not draining . Found shard of wine glass stuck in impeller on drain motor . Removed glass and ran diagnostics. All checked normal. Unit is drying properly . Instructed on stem ware . Called landlord and and told her charges . No water leaks detected at time of service. Job complete

Arrived on site for refrigerator not cooling upon arrival verified power supply was correct. Found fan and compressor running. Found unit actual temps at 5/39 on arrival. Found unit working as designed with no leaks. Call complete

Arrived on site to diagnose a refrigerator that is not sealing properly. Found rc door out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a refrigerator that is not sealing properly. Found rc door out of alignment and reset it to proper position. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site and found dishwasher is full of water, Customer has not ran the dishwasher and at least a week This home is only used twice a month. Found reverse osmosis system was installed sharing drain connection to garbage disposal. Took pictures. Explained that reverse osmosis has been filling dishwasher when it purges, Reverse osmosis system should not be sharing a drain connection with dishwasher. Rerouted Dishwasher drain hose to create a high drain loop. This will help but ultimately reverse osmosis company should use a saddle drain connection, ran a diagnostic cycle on dishwasher to confirm correct operation, job complete"

"Arrived on site and inspected dishwasher and found saved error code for float switch, inspected float switch and found lever is not mounted. Reattached lever and dishwasher will now start and complete a diagnostic cycle. No further repair is required at this time, job complete"

"Arrived on site and inspected dishwasher and found wash motor has failed. Replaced wash motor and ran a diagnostic cycle to confirm operation, job complete"

Arrived on site to install gasket/foam strips per tech line request. Installed to specified location by JM. Verified gasket is making contact on all sides and looks to be sealing properly. Call complete.

"Arrived on site to install new shocks in front load washer. Removed all 4 shocks and replaced with new. Did not replace suspension springs. Found springs had strong tension and no abnormal sagging or bounce with shocks removed. Tested a load and found tub is no longer banging the walls. I noticed that the stand the unit is on is fairly light, and even with reduced motion unit still vibrates a bit. All mechanical components are good at this time and unit does finish spinning now. Proper loading and balance will allow for continuing smooth operation. Call complete."

Arrived on site to test unit for upper oven not heating. Test unit and found broken broiler element. Replaced broil. Test unit and unit test good job complete

"Arrived on site for unit not draining and not spinning . Ran diagnostics and got long fill, long drain errors . Found water sitting in tub . Removed water . Found oil leaking from gearcase . Removed drain pump and found small drill bit wedged inside . Removed bit . Ran diagnostics wash test and unit is draining but making loud noises during the spin and agitation cycle, unit is draining though properly but pump is louder then normal. Recommended unit is going to need gearcase soon . No water leaks with unit detected. Did point out to supply valves are leaking badly

Arrived onsite for unit no longer heating. Upon arrival test unit and unit only heats for a few seconds and then there is no heating at all. Found high voltage components are failing.

Arrived onsite for a refrigerator that is making knocking sound about every 30 minutes. Upon arrival I sat and listened to the unit run and heard no noise. I gained access to the compressor compartment and found the compressor and connector fan running normally. I unplugged the unit and learned to hear if the refrigerant would make a knocking noise as it Changes from high to low pressure. But no knocking Occurred. I plugged the unit in and listened to the compressor kick on and run but its sounding smooth. I could not duplicate the issue at this time. job complete

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and there is no replacement part availability. No repairs can be done to correct issue. Unit will have to be replaced

Arrived onsite for dryer making loud high pitch noise during operation. Upon arrival inspected unit. Disassembled and found pulley barring failure. Noise was metal on metal.Replaced components and tested. Unit is now functioning properly with no loud noise. Job complete

Arrived onsite for dishwasher leaking. Upon arrival inspected unit. Found unit leaking during second phase of cycle. Inspected components and found lower spray arm issues. Replaced lower spray arm. Tested unit several times and no further leaks. Job complete

"Arrived on site for detergent dispenser not working. I inspected the unit and work area. I gained access to the dispenser and tested the pump motor, and switch. I found all in range and receiving voltage when called for. I filled the detergent reservoir with water and ran it several times, I found the pump working as designed. I advised the Customer to fill the reservoir to full and run it full. There is a switch that indicates if the reservoir is empty and just put one cup in a time wont trigger that switch.

"Arrived on site for washing machine making a noise. I inspected the unit and work area. I found fault code for Motor thermal open more than 5 times. I ran a service cycle and could hear the transmission grinding. I gained access to the motor and pulley, I found them in good condition. I could hand rotate the transmission and hear the noise from it.

Arrived on site to diagnose an oven that is giving error code. Found fan speed error saved in control and noted slow upper blower. Lubricated upper blower motor and tested unit. Oven preheated normally and all is working properly at this time.

"Arrived to instal previously diagnosed and ordered parts. I evacuated the system and then removed and replaced the compressor, service port and dye drier. During vacuum, the unit would not go below 1200 microns. I pressurized with nitrogen and found the evaporator had ruptured due to the defrost element making contact with it. I removed and replaced the evaporator, ensuring the defrost element was routed correctly and vacuumed and charges the system . The unit started cooling as designed. No leaks observed during service.

Arrived on site to diagnose a washer that is not responding to user input. Found ui malfunctioning and replaced ui assembly. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Replaced sump and motor and drain motor

"Arrived on site to install previously diagnosed and ordered part. Due to the main control malfunction, I removed and replaced the control and tested the unit. Unit is operating as designed.

Arrived on site to test unit for loud noise. Test unit and found bad magnetron capacitor and diode. Replaced all partS Test unit and unit heating and no loud noise job complete.

"Arrived on site to inspect washer not starting intermittently. Upon further inspection, the customer advised that sometimes the unit will start and sometimes it doesnt. They turned the unit and pressed the keys on the control panel and the unit failed to respond other than the tone noise beeping. I attempted to place the unit in diagnostics several times and it failed. I cycled power to the unit and attempted again and was able to get it into diagnostics. I completed the encoder test and the unit operated as designed. When I went to place the unit back in diagnostics it failed. Cycled power and was able to get it into diagnostics showing error code F2E1 and F5E2. Cleared the codes and continued with testing. The unit operated as designed. Following tech sheet for the error codes, I found the lid lock assembly is failing. I tested the control panel harness and it is good. I attempted to manually test the unit and the control panel failed to respond. I removed and replaced the control panel and lid lock assembly and calibrated he unit. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, and non UV drier and vacuumed the system. Pressures held good. I installed 4.65oz of R134a refrigerant and tested the unit in test 40 of diagnostics. Pressures held good and unit is beginning to cool. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the sensor and tested. Unit is operating as designed

"Arrived on site to replace previously diagnosed actuator, replaced part tested unit, unit is agitating and spinning and running as designed, no leaks detected job complete"

"Arrived on site to test unit for no lights not working under unit, tested unit found not voltage in light socket, will need control to fix issue, job complete"

"KUIX505ESS1 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed fill valve assembly and cracked reservoir. I ensured the unit was set to the thickest ice setting and monitored the water fill level. The unit operated as designed, no leaks observed during service. ordrng 1 W11614100"

Arrived on site. Replaced icemaker assembly ran harvest test passed icemaker filled with water no leaks. used 1 4317943 (Icemaker) from stock

"Arrived on site for no ice. Unable to force harvest cycle diagnosed a defective icemaker,replaced icemaker ran harvest test passed icemaker filled with water.

"Arrived on site for no ice and ice dispenser motor not running. Removed base grill wires have been repaired,checked voltage at harness connection good voltage for auger motor,gained access to motor tested at auger motor harness no voltage checked wires no visible damage diagnosed damaged wires in door unit will need a new freezer door.

"Arrived on site for no ice. Ran diagnostics thermistors passed ran ice box fan test passed ran harvest test passed ran fill test passed. Removed icemaker no broken wires,Unable to find failure for no ice,advised customer to let unit run after diagnostic test.

"Arrived on site. Found a defective led module in freezer section and broken drawer front panel

"Arrived on site for no cool. Removed evaporator cover found ice ball on inlet of evaporator diagnosed a leak in the system unit will need a new compressor and evaporator

"Arrived on site for icemachine, inspected unit and work area. Customers complaint was still stop making ice. Tested the evap thermistor and it was reading 2.968 MOhms witch shows to be out of range. Replaced the thermistor. No leaks observed during service. Job completed.

"KRFF507HPS00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the filter head assembly and flushed. I found the ice maker fill tube had been blocked by ice and further inspection revealed the factory placed fill tube heater was not sufficiently bonded in place. I corrected and tested and the unit operated as designed, no leaks observed during service

"Arrived on site to install previously diagnose parts. Install new ice auger motor and tested. Unit is operating as design, no leaks where observed. job completed.

"EWFLS65IMB Arrived to inspect broken door hinge. I found the hinge had failed and I removed and replaced. I tested and the unit operated as designed. No leaks observed during service.

Arrived on site to install new belt and motor per previous diagnosis. I was able to remove the blower wheel with no problems. Belt switch tested good. Replaced motor and belt and tested unit. Verified all working as designed.

Arrived on site to install previously diagnosed part. Inspected unit and work area. Went to replace the part and found that the part sent was not the part intended for the refrigerator. Spoke to SR and she was able to find the correct part needed for the call due to no photos on any of the parts. Ordering the correct part and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11315533 (Right side rail)

"Arrived onsite for not cooling. Upon arrival inspected unit and found hot in both RC and FC. Ran diagnostics and all sensors and fan motors are good. Found the compressor turns on buzzes then turns off. Compressor pulls 9amps. Need to replace compressor. This is a R600 unit. Ordering compressor, nitrogen, R600 kit, UV drier, and access valve. Office to reschedule ; ordrng 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 W11574734 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)"

"Arrived onsite for a washer that will not complete wash cycle. Upon inspection I found F5E3. F5E4 stored.I ran diag cycle and found unit operating as designed. I checked the suspension and found the good. Seeing as the only codes I found had to do with the door latch I replaced the latch and the control. There was a spark where i was unplugged the old latch. I replace it and the control and turned the breaker back on and tested. But the unit was unresponsive I am ordering a new console, latch control and harnesses. Office to reschedule ; ordrng 1 W10783707 (CONSOLE) and 1 W10911044 (PANEL-CNTL) and 1 W11034761 (HARNS-WIRE) and 1 W11201286 (Control) and 1 WPW10443885 (Latch)"

"Arrived on site to test unit for not washing properly found error codes F8E6(water hazard) F7E9(locked rotor) and F7E8(motor/stator over temp). Found gearcase has failed. Found rotor retention bolt was extremely loose. Tightened screw so customer could continue using mean while. Recommend replacing gearcase, rotor, stator, clutch, slider and suspension. Was unable to remove wash plate without causing damage, ordering wash plate as a precautionary. Office to reschedule. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10902814 (Wash plate) and 1 W11130356 (Suspension)"

Arrive on site for a washer with error code F7E1. On inspection found a broken wire on the connector for the capacitor. Ordering a lower wiring harness W11590868. Office to reschedule when parts come in. No water leaks detected during service. ; ordrng 1 W11590868 (Lower wiring harness)

Arrived on site to test unit for mullion hot/warm. Found FC evap frozen over. Condenser motor working as designed. Recommend replacing evap harness and control box. Advised to have unit thawed 24hrs prior to return visit. Office to reschedule. ; ordrng 1 W11545823 (Evap harness) and 1 W11546690 (Control box)

"Arrived on site to test unit for not operating, tested unit found control unresponsive, replaced control and tested, unit is now now draining water properly, pump is humming but not pumping water out, ordering drain pump, office to reschedule ; O-emld tckt"

Arrived on site for leaking dishwasher. Ran diagnostics and found leak at left front corner . Ordering tub . Call to set return .; ordrng 1 W11409866 (Tub)

"Arrived on site for frost in freezer section. Placed flash light facing front left corner found light leaking from gasket corner,magnet strip in gasket slipped casing soft plastic not to seal to cabinet,ordering a freezer door also ordering adapter kit per service pointer. ; ordrng 1 W10864518 (Adapter kit) and 1 W10815699 (Freezer door) and 1 W10839793 (Nameplate), states that autho needed"

"Arrived on site for hing being defective on the small oven door. I spoke to the customer and found out the small oven door doesn't close properly or engage the door switch. I found the hinges wobble when closing and the inner panel is dented away from the switch not allowing it to close. I am ordering the hinges, inner panel, and latch. The office will reschedule when we have an eta on the parts.; ordrng 1 W11318335 (Inner panel) and 1 W11643896 (Left hinge small) and 1 W11390125 (Right hinge small) and 1 W11029221 (Latch)"

"KBSN608EPA01 Arrived to inspect lighting issue. The FC lights were dim and the RC were ok, except for one module. Per Technical Service Pointer #: W11606409 Rev F, Special Project #: S84638, 4 of W11632139 will be installed and costs covered by the MFG. Office to order parts and schedule return service. No leaks observed during service.; ordrng 4 W11632139 (Module)s"

"Arrived on site to inspect refrigerator water dispenser not working. Upon arrival, the customer advised thst the dispenser stopped working just as I arrived, which we have been unable to duplicate this issue. I tested the dispenser and could hear the valve getting energized but no water coming out at the dispenser. The customer advised that they have high water pressure so I tested the pressure at the wall and found it very high as I got approximately 8 ounces within 3-4 seconds. Spoke with CS regarding this issue and I am ordering the valve, filter head and reducing valve with water line and secured return servicE. No water leaks observed during service. When I was packing up and leaving, I tested the water dispenser one more time and the water began to dispense. ; ordrng 1 WR57X30890 (Valve) and 1 WR17X30702 (Filter head) and 1 8212547RP (Water line) and 1 W10786952 (Reducing valve kit)"

"JMC2430IL03 Arrived to inspect convection issue. I tested the convection bake and 325 and it preheated to 285 and then started cooling and got down to 170. I interrupted the cycle and when I pressed the start button again, preheating indication stopped and the unit started to cycle as if it were already preheated. There is an error with how the unit is calculating the preheat and the UI and main control should be replaced together. ; ordrng 1 W11451816 (UI)"

"Arrived on site to test unit for no cooling, tested unit found FC evaporator completely frozen over, found water in deli UI enclosure due to ice melting, defrosted evaporator and found evap fan not engaging, replaced evap motor, deli UI and Control UI, powered unit on evaporator developed a good frost pattern but when putting FC back together noticed that the door switch is not functioning properly, ordering door switch, office to reschedule ; ordrng 1 W11291142 (Door switch)"

Arrived on site and inspected microwave and found control panel is crooked. While removing it to inspect mounting points harness connector broke off. Will need a new control panel and will bring back all brackets and trim to ensure it mounts straight on next visit.; ordrng 1 W11600632 (Control panel) and 1 W11235470 (Side support) and 1 W11235471 (Side support) and 1 W11312201 (Trim) and 1 W11239805 (Trim) and 1 W11239807 (Rail)

"Arrived on site for dryer, inspected unit and work area. Customers complaint was dryer not working. I tested unit and found the door switch not operating properly and the thermal fuse out. I then tested unit and found that the start switch is also stuck on the on position will also need to be replaced. Scheduled customer to return ordrng 1 WPW10446920 (Start switch)"

Arrived on site for center and right front burners flame too high . Tried to adjust valves . Could get outer flam down but center burner was either too high or not enough causing cook top to try and keep igniting . Ordering valves . No gas leaks detected. Call to set return . ; ordrng 2 W11199023 (Valves)s