Near Austin, TX 78746
Leonardo
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL KDTE334DSS0 Arrived on site to test unit for no power. Test unit and found unit getting 120 volt. Checked power at board and unit gettting power to control board but not responding. Replaced board and still not working order new control board and console W10866116 and new console WPW10455261. ordrng 1 W10866116 (CONTROL ) and 1 WPW10455261 (CONSOLE )
Near Spicewood, TX 78669
Andy
Job Details: 10/03/2019
DRYER WHIRLPOOL WED6620HC1
Near Austin, TX 78731
Tyler B.
Job Details: 10/03/2019
MICROWAVE WHIRLPOOL WOCA7EC0HN02 Arrived on site for console replacement. Replaced console and tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 10/03/2019
DISHWASHER KITCHENAID KDFE204ESS1 "arrived on site to inspect dishwasher not completing cycles. Upon further inspection, the customer advised that they are having to turn the power off to the unit just to get it to complete a cycle. I placed the unit in diagnostics showing error codes F7E1. I cleared the code and continued with testing. The began washing but shortly after washing the motor stopped. I advanced testing and the drain pump came on and the element came on showing 7-9amps on my multimeter. I removed and replaced the control and retested and the unit began washing, but about half way through, the motor stopped operating. I contacted the office and got authorization (SC) and removed and replaced the the sump/motor assembly and retested. The unit operated as designed. No water leaks observed during service, job completed."
Near Temple, TX 76502
Chase
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site complaint was door gasket wasn’t sealing properly got my heat gun readjusted door gasket close unit everything sealed properly told customer not open fridge for about an hour or the mess it up
Near Pflugerville, TX 78660
Scott
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site ,replaced filter head and valve . Tested water system , no water leaks detected at time of service . Fridge is on an ROnsystem . Did inform customer that may cause low water flow . No water leaks detected at time of service . Did leave byepass in due to Ro system . Job complete"
Near Austin, TX 78737
Robert
Job Details: 10/03/2019
WASHER WHIRLPOOL WFW8300SW04 Arrived on job to replace main harness. After replacement test operation. No leaks detected at time of service
Near New Braunfels, TX 78132
Kevin
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 "arrived on site and found water is splashing out of ice tray during fills. Took pictures. Found that fill funnel had some ice in it and after clearing water will now flow straight. Added a zip tie around it to keep it from sagging. Also found ice dispenser motor will not turn, disassembled it and found no voltage at harness to ice dispenser motor. Inspected wiring on the bottom of the freezer door and found several are broken, took pictures. No water leaks from connections at time of service."
Near Austin, TX 78739
Leonardo
Job Details: 10/03/2019
RANGE WHIRLPOOL KSGG700ESS1 Arrived on site to test unit for unit not igniting. Test unit and found unit not getting gas. Test unit and found plummer had used to many pipes. Advised customer to get Plummer back out to removed pipes.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/03/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for customer complaint of front load washer leaking from dispenser during last 15mins of cycle. Raised front feet to maximum height. Tested unit. Found water no longer leaks. All water connections were dry at time of service.
Near Lakeway, TX 78734
Luis
Job Details: 10/03/2019
ICE MACHINE KITCHENAID KUIS18NNZW0 "Arrived on site for no ice. Prev tech diagnosed failed compressor. Found excessive corrosion on evaporator,advised customer on replacing evaporator at an additional price customer approved. Replaced compressor evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec,ran diagnostics good frost pattern on evaporator plate. Reassembled unit tested water connections no leaks.
Near Leander, TX 78641
Cliff
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site to replace previously ordered parts for refrigerator. Found full defrost failure in RC and FC. In diagnostics Control board is registering defrost system and open circuit but circuit checks good at control. Control board is not registering buy metal properly and dispenser control and main control both need to be replaced to complete repairs. ; ordrng 1 W11172798 (CONTROL) and 1 W11340158 (UI)
Near Austin, TX 78748
Luis
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "arrived on site for ice issues. Removed deli drawers found evaporator incased in ice. Ongoing issue with evaporator freezing over. Called tech support gave history of prev repair,per tech support no further repairs after all updates have been completed on unit and for customer to call customer serviceSR#7726018386"
Near Dripping Springs, TX 78620
Robert
Job Details: 10/03/2019
DRYER GE GTD65EBPL0DG Arrived on job for complaints of damaged clothes. Found the belt damaged will need belt. Unable to find belt in parts screen. ; ordrng 1 CNOTE (NEED BELT)
Near Temple, TX 76502
Arthur B.
Job Details: 10/03/2019
WASHER MAYTAG MVWC416FW0 Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found lid lock error. Removed and replaced lid lock. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78751
Joseph C.
Job Details: 10/03/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for “no power to unit” complaint. Inspected unit and found dryer plug melted into wall receptacle. Checked voltages, at wall receptacle. Found L1 at 6.7VAC, 122VAC and 98VAC, in total. Will need electrician to repair outlet."
Near Blanco, TX 78606
Robert
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KSC24C8EYY04 Arrived on job to replace control. After replacement test operation all functions working. No leaks detected at time of service.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 10/03/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to test unit for issues with console and door not closing correctly. Found issues that the console was not responding correctly and the door hinges need adjustments. Replaced console board and and adjusted hinges. Tested microwave. No issues at this time. Job complete.
Near Austin, TX 78704
Wesley
Job Details: 10/03/2019
MICROWAVE KITCHENAID KMBD104GSS00
Near Killeen, TX 76549
Arthur B.
Job Details: 10/03/2019
WASHER MAYTAG MVWB835DW1 "Arrived onsite to install new lid to top load washer from prior tech’s diagnosis. Removed and replaced lid assembly, reassembled and tested. Door now works as designed. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/03/2019
RANGE WHIRLPOOL GW399LXUS06 "Arrived on site for unit not baking per customer. Set unit to bake igniter came on the gas never flowed. Tested amperage draw on baking nighter and it was only 2.7 and it needs to be 3.4 minimum for the gas to flow. Will order and replace bake igniter ordrng 1 74007498 (igniter,oven)"
Near Austin, TX 78748
Leonardo
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not washing correctly. Test unit and found tubbing for top spray was off sump and motor not allowing water to go to top rack. Secured tubbing test unit and unit test good job complete.
Near Austin, TX 78739
Leonardo
Job Details: 10/03/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to replace console board on oven. Replaced console board. Tested unit and no issues at this time. Job complete
Near Georgetown, TX 78626
Al
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDF330PAHS3
Near Cedar Park, TX 78613
Lou
Job Details: 10/03/2019
DRYER UNKNOWN LGB6300LW0 "arrived on site with the correct dryer drum. Removed and replaced the drum and tested the unit. Unit is operating as designed. Th reason for replacement was due to a large pice of paint had chipped from the inner drum and was beginning to rust. No lint observed during service, job completed."
Near Austin, TX 78733
Tyler B.
Job Details: 10/03/2019
OVEN KITCHENAID KEBU107SSS03 "Arrived on site for unit not heating again.found unit would not heat when told to bake or broil. Would work manually in test mode. Called tech support and had me by pass door switch to see if heat, did not heat. Advised unit would need UI to complete repair ; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10143289 (cntrl-elec)"
Near Austin, TX 78733
Tyler B.
Job Details: 10/03/2019
OVEN KITCHENAID KEBU107SSS03 "Arrived on site for unit not heating again.found unit would not heat when told to bake or broil. Would work manually in test mode. Called tech support and had me by pass door switch to see if heat, did not heat. Advised unit would need UI to complete repair ; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10143289 (cntrl-elec)"
Near Austin, TX 78731
Luis
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for no ice. Removed icemaker found icemaker harness not fully inserted to liner,installed harness correctly to liner,ran diagnostics icemaker dumped ice,ran fill test passed,ran ice box fan passed good strong air flow."
Near Austin, TX 78702
Wesley
Job Details: 10/03/2019
DRYER WHIRLPOOL MEDX655DW1 Arrived on site and found unit operating as designed with a poor airflow condition. Advised customer on findings. All checks good. Customer is asking dryer vent wizard out to correct airflow.
Near Austin, TX 78730
Tyler B.
Job Details: 10/03/2019
REFRIGERATOR GE ZDIS150WSS Arrived on site for grid replacement. Replaced grid and tested good.
Near Marble Falls, TX 78654
James
Job Details: 10/03/2019
DRYER MAYTAG MED3500FW0 Arrived on site and tested operation. I found door glass rattling when opening door. Inspected door and found door seal missing. Tested for heating and found no operation from heater. I found heater has failed and will need to be replaced as well. ; ordrng 1 W11229601 (INNER DOOR)
Near Pflugerville, TX 78660
Scott
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site ,replaced evap cover . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78703
Wesley
Job Details: 10/03/2019
COOKTOP KITCHENAID KECC607BBL01 Arrived on site and found unit operating as designed. Reset to clear
Near McGregor, TX 76657
Chase
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 Arrived on site to diagnose dishwasher Replaced the main board Didn’t seem to help at any of the dishwasher is not washing it fills and drain sump Assembly already been replaced but need to do another one ; saved tckt
Near Volente, TX 78641
Jonathan
Job Details: 10/03/2019
DRYER MAYTAG MEDB766FW0 Arrived on site for dryer having long cycles times and dryer door warped. Performed diagnostics mode and checked fault codes. Found no fault codes. Tested unit and found heating. Went to test with vent on and off and found home vent majorly clogged with lint. Was able to correct door. Spoke with customer on vent and shown customer clogged venting.
Near McGregor, TX 76657
Chase
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site dishwasher still have sanitize light on recalibrated dishwasher twice no error codes in the system customers gonna call back in if it comes back all line are dry
Near Austin, TX 78717
Lou
Job Details: 10/03/2019
MICROWAVE WHIRLPOOL WMH32519HB2 "arrived on site to inspect microwave not heating and making loud humming noise. Upon further inspection, I turned the unit on and immediately it began to make the loud humming noise. Also found that it did not heat the water used to test. I removed the unit from the wall and removed the cover and found the diode was beginning to burn. I removed and replaced the magnetron, capacitor & diode ad retested. The unit operated as designed. I placed the unit back in its space and retested and it operated as designed. Job completed."
Near New Braunfels, TX 78132
Kevin
Job Details: 10/03/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site and inspected washer and found saved error codes F3e2, F0E4, F8E6, F0E3, F2E1, Ran all functions in diagnostic cycle and found hot water valve is not flowing. inspected inlet hose and was shot, remove power from washer and replaced valves and control board. After replacement Water lines are no longer shocking. Ran test 52 and test 51 and everything is operating normally, no water leaks from connections at time of service job complete"
Near Austin, TX 78750
Tyler B.
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for unit not making ice, found both evaps clear. Ran diagnostics and found e2 error for lost ice maker position. Replaced ice maker. Tested motor harvest and fill, fill tube heater. All passed. No leaks on site"
Near Pflugerville, TX 78660
Scott
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no ice . Ran diagnostics ,no error codes . Unit Ice maker is running complete harvest and filling . After talking to LM did a hard power restart . All checked normal with IM . Nonwater leaks detected at time of service . Job complete."
Near Round Rock, TX 78681
Paul
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived onsite for the dishwasher not cleaning well. Mr also stated it’s not draining. I checked stored error codes and found an F8E4. I found the drain pump defective. I found the spray arms clogged with debris causing the arms not to spin. I found the filter about 75% clogged up. The arms and pump need to be replaced and the filter cleaned.
Near Blanco, TX 78606
Robert
Job Details: 10/03/2019
OVEN AMANA AER6303MFS2 Arrived on job for complaints of door gasket falling off. Replaced gasket and test door operation.
Near Austin, TX 78737
Leonardo
Job Details: 10/03/2019
OVEN KITCHENAID KEBC107KSS0 Arrived on site to test oven for oven not heating. Test oven and found opened tod. Test unit after replacing f tod and u it heating correctly. Broiler and bake working job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 10/03/2019
WASHER MAYTAG MVWB955FC1 "arrived on site to inspect washer not filling or draining. Upon further inspection, I placed the unit in diagnostics showing error codes F7E5 & F6E2. I cleared the codes and continued with testing. The unit began dispensing water in each compartment, but the unit would not drain and the unit would not agitate or spin. I followed the tech sheet in testing voltage and when I tilted the unit back, I found a large amount of gearcase oil on the rotor and found that the unit had been serviced prior to today and the previous company replaced the drain pump with the wrong part and reworked the harness to make it fit the connections on the drain pump. I advised the customer of my findings. I am ordering the gearcase, clutch, main control, drain pump, main harness and CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service and unit left unplugged for safety.; ordrng 1 W10883005 (harns-wire) and 1 W11287287 (GEARCASE)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/03/2019
DRYER MAYTAG MEDB955FC0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to make a loud thumping noise. I removed the top panel and the front panel to inspect the drum and rollers. I found that the drum is badly cracked at the front seal causing it to rub on the front bulkhead. I advised the customer of my findings and what needed to be repaired. I am ordering the drum, dryer repair kit, drive belt, and two rollers and a CNOTE-AUTHORIZATION. Office to schedule return service. No lint observed during service. Unit left unplugged for safety.; ordrng 1 4392067 (dryer repair kit) and 1 W10597350 (belt) and 1 W10626235 (drum) and 2 WPW10314173 (support)s"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/03/2019
RANGE WHIRLPOOL WFE525S0HS0 "Arrived on site and found oven door surface is peeling away, disassembled door and replaced front panel and it is now working properly"
Near Leander, TX 78641
Cliff
Job Details: 10/03/2019
DISHWASHER GE PDT760SSF0SS arrived on site to diagnose a dishwasher that is not heating. Found float switch thermistor out of range causing unit to shut off heating system. Float switch assembly will need to be replaced to complete repairs. ordrng 1 WD21X10519 (switch flood)
Near Leander, TX 78641
Lou
Job Details: 10/03/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave venthood light not working. Upon further inspection, I found that the replacement light was too big and grounding out on the metal bottom panel of the unit. I removed and replaced the bulb and tested. The light still did not come on. I inspected the main control and found the relay to the light was damaged. I removed and replaced the main control and retested and the unit operated as designed. Job completed."
Near Austin, TX 78758
Paul
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for the refrigerator with the FC getting to 5 degrees but the RC is not getting below 50 degrees. I found the RC coil iced over again. I replaced the evaporator cover and the main control again. I replaced the drain extension because the relief valve was not closing properly. I sealed the drain tube to the bottom of the unit with mastic to close up the warm air gaps. I set the defrost to basic. I tested the unit and it is working as designed. Call complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for none of the interior lights working. Customer had the freezer LED lowered. There was voltage to the LED but it would not perform. The freezer LED in both fresh food section LEDs will need to be replaced. The door switches are working.
Near Sun City, TX 78628
Jonathan
Job Details: 10/03/2019
UNKNOWN UNKNOWN NISSAN
Near Austin, TX 78721
Joseph C.
Job Details: 10/03/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site for “not dispensing rinse aid and food on dishes” complaint. Inspected unit and found excessive food to be left on dishes and dispenser working as designed. Previous customer. No leaks detected, at time of service.
Near Meadowlakes, TX 78654
James
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. I found drain pump operating but not draining water. I found plug still in disposal causing no drain. Removed knock out and tested. Unit tests good. Job complete
Near Leander, TX 78641
Cliff
Job Details: 10/03/2019
RANGE WHIRLPOOL WFG381LVS2 Arrived on site to diagnose a range that is not lighting bake burner. Tested unit and found bake igniter warped. Replaced igniter and tested unit. Found all is functioning properly at this time
Near Leander, TX 78641
Cliff
Job Details: 10/03/2019
WASHER MAYTAG MVWB835DC4 Arrived on site to diagnose a washing machine that is running louder than normal. Tested all parts and components and found no mechanical failures. Advised homeowner on newer style energy efficient motor system and noises to be expected during cycling. No repairs are needed and no leaks were found at time of service.
Near Austin, TX 78750
Tyler B.
Job Details: 10/03/2019
WASHER MAYTAG MHW5500FW1 "Arrived on site for unit making noise while spinning, ren unit and found scratching noise from back. Removed rotor and found copper strain from stator rubbing rotor, removed and replaced rotor and stator and tested good."
Near Austin, TX 78751
Joseph C.
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “gap!at top of right door” complaint. Heated upper right corner trim of fresh foods door and brought gap to half of what it was. Lowered right door and adjusted. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78705
Luis
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Different issue from prev repair. Per maintenance unit was not defrosting ice on cover and no air flow to fresh food. Maintenance defrosted unit,replaced bimetal and main control. Powered unit on tested fan operation good,checked door seals good."
Near Pflugerville, TX 78660
Scott
Job Details: 10/03/2019
MICROWAVE WHIRLPOOL WMH53520CS0 "Arrived on site for humitity sensor error code . Ran diagnostics no error codes present . Unplugged mw , cooked a bag of pop corn no errors appeared . Instructed customer if it happens again . To unplug mw and try cooking pop corn again. No other issues found . Job complete ."
Near Austin, TX 78705
Wesley
Job Details: 10/03/2019
RANGE AMANA AER6303MFS2 Arrived on site and found unit electrical issue unresolved. Continued improper voltage causing inability to heat.
Near Horseshoe Bay, TX 78657
James
Job Details: 10/03/2019
ICE MACHINE KITCHENAID KUIC15POZP2 "Arrived on site and installed new evaporator, compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 5.75oz 134a and tested for proper operation. Unit tests good. Job complete"
Near Austin, TX 78727
Paul
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived onsite for the refrigerator frosting and condensation in the RC. I found no frosting or condensation issues. Mr stated the issue is product freezing in the RC. I found the diffuser grinding and not working correctly. I replaced the diffuser and tested temps. The temps are within range. I went over loading the shelves with the customer and explained to leave product on the shelf and to not push product against the rear wall because it chokes off the air flow. I also explained to not put tall glass containers on the top shelf because the air coming out of the diffuser will hit them and freeze the product. The unit is working as designed. Call complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/03/2019
DISHWASHER KITCHENAID KDTE234GBS0 Arrived on site for unit leaking water. Ran unit with door assembled and with the door unassembled. I was not able to find any leaks of any kind. All water connections are dry.
Near Georgetown, TX 78628
Al
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived to inspect dishwasher not heating.Ran diagnostics test mode and unit tested as designed to include the fill, wash, rinse, drain and heat..All water lines were dry at the end of service.Job complete"
Near Austin, TX 78751
Joseph C.
Job Details: 10/03/2019
WASHER FRIGIDAIRE FTF530FS1 "Arrived on site for “oil stains on clothes and bedding” complaint. Inspected unit and found tub bearings worn out.
Near Austin, TX 78750
Andy
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site for refrigerator not dispensing water. Tested and inspected unit and found bad filter. Tested unit with filter removed and all operations are normal. Advised customer to use only Everydrop brand filter. No water leaks present at time of service.
Near Austin, TX 78717
Lou
Job Details: 10/03/2019
MICROWAVE WHIRLPOOL WOC54EC0HS00 "arrived on site to inspect wall oven not turning off. Upon further inspection, the customer advised that she has only used the unit a few times and it doesn’t turn off after pressing the off button. I opened the oven door and it was room temp so I know that the elements have not shorted out. I tested the unit on Bake @350 degrees. When the cooling fan came on, the customer advised that was the noise she continued to hear after turning the unit off. I advised the customer that the noise she is hearing is the cooling fan and it will remain on until the unit gets to a certain temperature inside the oven and eventually shut off. I advised her that depending on how long she cooks and what temps she cooks at will determine how long the cooling fan stays on. I demonstrated several types of cooking modes and explained the cleaning selection as well. No issues with the unit. Job completed."
Near New Braunfels, TX 78132
Kevin
Job Details: 10/03/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived on site and found Ice machine is powered on and water is cycling over evaporator plate. Remove front panel and found condenser fan is still running but condenser lines are barely warm to the touch. Reached past Water reservoir and found evaporator plate is cold but not freezing. Spoke with DW and LM there is likely an inefficient compressor or problem with refrigerant. sealed system repair performed in August will need to be redone. No water leaks from connections at time of service.; ordrng 1 W10218037 (evaporator) and 1 W10534030 (valve-gas) and 1 W10536005 (compressor) and 1 W10843121 (drier-tube)
Near Georgetown, TX 78633
Al
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived to inspect ice maker issues.Customer advised the ice maker started working and has worked since Sunday.No parts installed.Job complete
Near Round Rock, TX 78665
Paul
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived onsite for the refrigerator with the ice bin frozen in place. The issue is the tabs are broken on the icebox container and the box is opening when the auger is running. This is causing warm air to enter the box and frost up. e.
Near Austin, TX 78704
Wesley
Job Details: 10/03/2019
MICROWAVE KITCHENAID KMHS120ESS1 Arrived on site and found unit switch cams out of place. Repaired with no parts. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Al
Job Details: 10/03/2019
WASHER MAYTAG MVWB300W00
Near Georgetown, TX 78633
Al
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to install previously ordered part.Removed and replaced the control Per WL.Tested unit and unit tested as designed.All water lines were dry at the end of service.
Near Pflugerville, TX 78660
Scott
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site for frost in freezer . Found gasket not sealing properly on left corners . Did rtv gaps in liner and replaced gasket . Heated gasket and used perma gum on corners . Getting good seal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78747
Leonardo
Job Details: 10/03/2019
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to to replace control board. Replaced control board and tested oven. No issues at this time. Job complete
Near Briarcliff, TX 78669
Leonardo
Job Details: 10/03/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site to to test unit for lights not working. Found that connection wire not connected correctly. Connected wire tested unit. Lights working at this time. Job complete
Near Leander, TX 78641
Cliff
Job Details: 10/03/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived on site to diagnose a washing machine that is not powering on. Found control panel has stuck power key. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for not washing dishes. Found that pump and motor was not giving water pressure to wash properly. Replaced pump and motor. Tested unit for water pressure and no leaks. Pump and motor working and no leaks at this time.
Near New Braunfels, TX 78130
Kevin
Job Details: 10/03/2019
DISHWASHER KITCHENAID KDTM404ESS2 "Arrived on site and replaced all upper rack parts diagnosed on previous visit, it is now operating normally. No water leaks from connections at time of service, job complete."
Near Nolanville, TX 76559
Arthur B.
Job Details: 10/03/2019
WASHER MAYTAG MVWB765FW2 "Arrived onsite for customer complaint of top load washer making clicking noises. Ran diagnostics and found F7E9 (Locked Rotor) Error. Removed and replaced gearcase and clutch. Reassembled,clear error codes and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78759
Wesley
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL KSSS48QTX00 Arrived onnsite and found unit operating with coolinnissues and chirp. Replaced control. All else checks good. Unit is now operating as designed.
Near Spicewood, TX 78669
Andy
Job Details: 10/03/2019
ICE MACHINE KITCHENAID KUIS15NRXB1 Arrived on site for ice machine not cutting and dropping ice. Tested and inspected unit and found ice cutting grid unplugged. Replugged and tested unit. All operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 10/03/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and found saved error code for motor fault, set washer into a diagnostic cycle and found all functions are operating normally in manual diagnostic. Ran an automatic test cycle. And then a calibration and it would not complete. Replaced the control board and it will now complete Both calibration and automatic test cycles. No water leaks from connections at time of service, job complete"
Near Temple, TX 76502
Arthur B.
Job Details: 10/03/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for customer complaint of dryer making loud noises. Disassembled unit and installed insulation under motor mount. Reassembled. Dryer now tumbles quietly as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Lakeway, TX 78734
Andy
Job Details: 10/03/2019
DRYER WHIRLPOOL MED8200FW0 Arrived on site for dryer not drying clothes properly and rattling sound. Tested and inspected unit and found rattling from exhaust vent rubbing on on back panel. Made adjustments and unit sound is normal. Performed temperature test at vent with vent off and with vent on and temperatures are within range. Called tech line and spoke with Adrian (SR# 7726021532) Made aware of drying issues and what was found. Was instructed that unit is drying properly and no other repairs to be done.
Near Austin, TX 78753
Joseph C.
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL MZD2665HEB "Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced defrost element. Unit checks good. No leaks detected, at time of service."
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived back on site for unit building frost on evap. Ran diagnostics and all therms passed. Tested defrost and tested good. Removed therm and tested compared to new. Found way out of range. Replaced and tested good
Near Austin, TX 78758
Wesley
Job Details: 10/03/2019
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site and adjusted burner caps to allow a good flame for back 2 burners. All checks good.
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL KFXS25RYMS4 Arrived on site for no ice condition. The icebox area is too warm because the ice box fan has failed. Replace fan and now temperature will be able to be lowered to make ice and cycle. New fan runs properly. All water connections were dry.
Near Marble Falls, TX 78654
James
Job Details: 10/03/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and installed new console. Connected team closed at time of service. Job complete
Near Andice, TX 78628
Jonathan
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher with damaged panel. Inspected unit and work area. Found unit not completely installed. Removed panel and installed new. Not able to test unit at time of service, due to unit not installed. All else checks good."
Near Killeen, TX 76542
Arthur B.
Job Details: 10/03/2019
OVEN WHIRLPOOL WEE760H0DS0 "Arrived onsite for customer complaint of slide in range getting F8E1 (Fan Speed Error). Confirmed issue. Removed and replaced fan assembly. Reassembled and tested. Oven now work as designed. No other issues found."
Near Round Rock, TX 78681
Al
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived to install previously ordered part.Removed and replaced the ice maker.Cycled unit to fill and harvest.Reassembled the unit .All water lines were dry at the end of service.Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise they are experiencing. It sounded like a loud rattling noise or vibration noise. I placed the unit in diagnostics and tested both fans in the RC & FC and they both operated as designed. I tested the compressor in test mode #4 and the compressor became loud during the testing. I found a service pointer #W10783614 which recommends to replace the compressor. I advised the customer of my findings and what will need to be repaired. I am ordering a sealed system repair consisting of the compressor, access valve, drier, evaporator, condenser coil, CNOTE-2HR JOB, CNOTE-AUTHORIZATION. No water leaks observed during service.; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10780378 (compressor) and 1 W11211932 (CONDENSER) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Near McGregor, TX 76657
Chase
Job Details: 10/03/2019
WASHER MAYTAG MVWX655DW1 Arrived on site complete was washing machine was not agitating or washing replace cap in actuator talk to another tech because you’re still doing the same thing need to order some more parts and call customer when we can go back out ; ordrng 1 W10677723 (motor-drve) and 1 W10803588 (cntrl-elec) and 1 W10843769 (capacitor)
Near Cedar Park, TX 78613
Lou
Job Details: 10/03/2019
DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to install previously diagnosed and ordered part. Due to the drain hose check valve being block by a wire looking object, I removed and replaced the drain hose with check valve and tested. The unit operated as designed. While testing, I cut the end of old drain tube off that contains the check valve and found a small piece of wire inside. No water leaks observed during service, job completed."
Near Austin, TX 78733
Tyler B.
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for door replacement. Replaced door and tested good. No closing properly
Near San Marcos, TX 78666
Kevin
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Arrived on site and inspected refrigerator and found no ice production, freezer temp is 4 degrees, took 1 picture. Ran test 44 and icemaker moved/rocked ice tray but would not harvest. There is a batch of ice in the ice tray from the previous visit. Inspected on/off switch and ice bin switch and both test good. Icemaker has just been replaced. Spoke with tech line and they requested that six pin connector below kickplate be examined. Remove connector and after re-setting it power has been restored to icemaker. Ran test 44 harvest four times and test 45 once to refill ice tray. If situation happens again a new freezer door will be needed"
Near Austin, TX 78703
Wesley
Job Details: 10/03/2019
WASHER ELECTROLUX EWFLS70JIW0 Customer already had boot on hand. Inspected washer health and water lines besides. All checks good. Unit is operating as designed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/03/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site for unit that is damaged. Dent in the lower oven door and a dent in the control panel. Will still need to order nameplate for lower door. Office to locate and contact builder as this house is about to close.; ordrng 1 W10839793 (nameplate)