Near Leander, TX 78641
Lou
Job Details: 10/04/2019
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to install previously diagnosed and ordered parts. Once I removed the unit form the wall, I double checked voltage to the unit and in the process, lines got crossed and arced the control. I am ordering a control, console, and light and will return with previous orders parts.; ordrng 1 W11261167 (CONTROL-ELEC) and 1 W11296171 (CONSOLE) and 1 WPW10734063 (light-ind)"
Near Round Rock, TX 78665
Paul
Job Details: 10/04/2019
MICROWAVE KITCHENAID KMHS120ESS3 Arrived onsite for the microwave that everything is working on except it won’t heat. I found one of the wire connections on the mag loose. I tightened both connections at the mag and tested the unit. The unit is putting out 1000 watts and is working as designed.
Near Austin, TX 78703
Leonardo
Job Details: 10/04/2019
DISHWASHER KITCHENAID KDTE204ESS1 Arrived on site to replace control board and pump and motor to unit. Replaced control board and pump and motor. Tested unit for any other issues. Unit working properly at this time. Job complete
Near Austin, TX 78737
Luis
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for ice build up in freezer. Found unit not cooling correctly appears unit is defrosting then freezing . Customer has temp monitor and temps reaching 37 in freezer then refreezing. Ran diagnostics thermistor readings off ordering main control and harness; ordrng 1 W10858452 (HARNESS) and 1 W11114721 (CONTROL)
Near Driftwood, TX 78619
Scott
Job Details: 10/04/2019
DRYER WHIRLPOOL 110.6513241 "Arrived on site ,replaced timer per previous tech diagnoses . Ran dry while looking at another call at house . Unit ran and shut off as designed . No lint build up at time of service . Job complete
Near Kingsland, TX 78639
James
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site and installed new control. Tested operation and found unit will not fill in normal cycles. Upon further inspection I found that the unit was stuck in demo mode and would only function properly in diagnostics. Called tech line and spoke to Andy as to how to remove unit from Demo mode. Once unit out of demo mode all functions began working properly. Job complete
Near Waco, TX 76712
Chase
Job Details: 10/04/2019
OVEN KITCHENAID KODE500ESS04 Arrived on site took part into a customers house put my moving blanket down on the counter open the box pull the door out it was damaged again part needs to be re-ordered and customer needs to be reschedule ; saved tckt
Near Wimberley, TX 78676
Leonardo
Job Details: 10/04/2019
RANGE GE ZET2FL1SS Arrived on site to test unit for lights not turning off. Test unit and found bad control board. When you hit light off the lights flicker but don’t turn off. Ordering new control WB27X32425 and board WB27X32429 and led board WB27X23562. OFFICE TO RESCHEDULE ; ordrng 1 WB27X23562 (LED CONTROL ) and 1 WB27X32425 (CONTROL) and 1 WB27X32429 (BOARD)
Near Austin, TX 78738
Andy
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78701
Wesley
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL KUBL204ESB Arrived onsite and found unit unplugged. Plugged in and found operating with fans and compressor. Customer states unit won’t get cold at all. Advised that sealed system repair will be scheduled. Customer will call and cancel if unit cools. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCES VALVE) and 1 W10780362 (compressor) and 1 WPW10143759 (dryer)
Near Buda, TX 78610
Robert
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of washer damaged clothes. After looking at damaged stuff you can see pattern that matches inside of washer drum only delicate items damaged. Instructed customer to reduce spin.
Near Austin, TX 78724
Joseph C.
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for “control panel display is erratic, when right side buttons are pushed” complaint. Inspected unit and found complaint to be accurate. Found door switch error code. Ordering new door switch and three noise suppressors, for L1, neutral and low voltage to control panel. Bringing control panel back, as well. Office will need to get authorization from Lowe’s. Office will set return visit schedule. No leaks detected, at time of service.; ordrng 3 12001500 (noise supp)s and 1 WPW10443885 (door lock)"
Near Killeen, TX 76549
Arthur B.
Job Details: 10/04/2019
WINE COOLER KITCHENAID KUWL204ESB00 Arrived onsite to install new compressor to wine cooler. Removed compressor and drier and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.2oz of R134a refrigerant. Observed pressures. Pressure were 2psi on Low Side and 120psi on High Side. Advised to wait 24hrs for temperatures to settle.
Near Georgetown, TX 78628
Al
Job Details: 10/04/2019
DRYER MAYTAG MEDB835DW Arrived to inspect console issues.Confirmed the complaint and called the office to get authorization to install console.Office approved the repair.Removed and replaced the console.Unit now operates as designed.Job complete
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/04/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for right front burner that would not ignite. Found failed burner head. Replaced burner head in Auburn work properly.
Near Bee Cave, TX 78738
Andy
Job Details: 10/04/2019
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine making ice all the time, not shutting off when full and bad noise. Tested and inspected unit and found ice machine was full of ice and top of ice was at bin thermistor and stopped there. Removed ice away from bin thermistor to cycle ice. All operations are normal and no abnormal noises. All noise customer hears is normal operations. Called tech line and spoke with Butch (SR# 7726032121) Made aware of stated issues and what was found. And that customer states that they don’t take any ice and then it will make more and doesn’t feel like it should make more ice once full. Was instructed that unit is operating as designed that the noises are normal and that unit will make more ice even once full and no one uses any as it is well insulated but is not a freezer. Some will melt and need ice will be made. Instructed customer on use and care and practice for best performance. No water leaks present at time of service."
Near Leander, TX 78641
Jonathan
Job Details: 10/04/2019
MICROWAVE FRIGIDAIRE FFMV164LSA "Arrived on site for microwave breaker cutting breaker off when attempting to use. Inspected unit and work area. Found grease buildup on inter microwave. Inspected microwave internally. Tested door operation and found latch making contact with switches. Tested door switches and found primary door switch failed. Manufacturer recommends to replace all 3 switches.Removed failed switches and installed new. Assembled unit and tested. All tested good."
Near , TX 78611
James
Job Details: 10/04/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and tested operation. I found unit has lower blower speed error. Installed new blower and tested operation and found unit still has error. Harness ohms open. Unit will need upper blower, harness and controls to repair. Office to schedule return service due to harness is expart. ; ordrng 1 W11225364 (HARNESS MAIN) and 1 W11248652 (BLOWER)"
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/04/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for unit that will not spin. Entered calibration and motor would not turn in either direction. The motor will only hum. Checked unit and found a failed motor capacitor. Replaced motor capacitor. The customer and I both watched the unit fill wash drain and spin properly with no water leaks.
Near Austin, TX 78737
Leonardo
Job Details: 10/04/2019
OVEN WHIRLPOOL WOD51EC7HS00 Arrived on site to to replace control console. Replaced control console. Tested unit. Unit workings at this time. Job complete.
Near Austin, TX 78746
Luis
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KSSC42FMS02 "Arrived on site for refrigerant leak. Diagnosed leak at heat exchanger,replaced all sealed system tubing,compressor and heat exchanger. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Near Austin, TX 78747
Wesley
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived onnsite and found broken latch symptoms. Replaced latch. All checks good, unit is now operating as designed."
Near Austin, TX 78733
Leonardo
Job Details: 10/04/2019
MICROWAVE WHIRLPOOL KMHS120ESS3 Arrived on site to test unit for unit not working correctly. Test unit and found magnetron being loud and fan not coming on when using the microwave. Will need to replaced magnetron and control board. Ordering new control board W10881539. Rescheduled for 10/8 ; ordrng 1 W10881539 (CONTROL BOARD )
Near Austin, TX 78734
Tyler B.
Job Details: 10/04/2019
OVEN JENN-AIR JDRP536WP03 Arrived on site for rack not in all the way and screw missing from broil . Corrected rack and added screws to broil and tested good
Near Lakeway, TX 78738
Tyler B.
Job Details: 10/04/2019
MICROWAVE JENN-AIR JMW2430DP02 Arrived onsite for unit with dented vent. Removed and replaced vent and tested good
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/04/2019
DRYER WHIRLPOOL MEDC300BW0
Near Round Rock, TX 78664
Cliff
Job Details: 10/04/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that is making a ticking sound when unit is not in use. Tested unit and found no mechanical failures at this time. Advised homeowner dryer when in on position and door is closed the timer motor will run even if dryer has not been started. No further repairs are needed at all is working properly at this time.
Near Austin, TX 78730
Andy
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site to install previously diagnosed part. Found that side UI will not come out without damaging it. Ordering part. No water leaks present at time of service.; ordrng 1 W11330486 (UI )
Near Buda, TX 78610
Leonardo
Job Details: 10/04/2019
COOKTOP WHIRLPOOL ACC6340KFW00 Arrived on site to replace all parts. Replaced all parts test unit and unit working correctly job complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/04/2019
DRYER MAYTAG MEDB835DW4
Near Elgin, TX 78621
Thomas L.
Job Details: 10/04/2019
WASHER WHIRLPOOL WTW7040DW1 Arrived on site for no operation. Found that the touch panel will not except commands. Will need console and possibly a control board. Can’t tell for sure until I get the new consul. Our water connections are dry.; ordrng 1 COSTAPPROVAL
Near Austin, TX 78739
Luis
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fresh food not defrosting. Customer defrosted unit,replaced harness and support,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics changed defrost setting to basic,checked air flow good."
Near Briarcliff, TX 78669
Tyler B.
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for unit with missing door hand.e replaced door handle and tested good.
Near Austin, TX 78733
Cliff
Job Details: 10/04/2019
DISHWASHER KITCHENAID KUDS30FXSS0 arrived on site to diagnose a dishwasher that is cutting off mid cycle. Tested all parts and components and found control board faulty. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/04/2019
COOKTOP KITCHENAID KCES950HBL00 Arrived onsite to confirm cooktop is under recall.
Near Round Rock, TX 78665
Cliff
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace front grill and freezer bin. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Al
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived to install permanent gum onto extension to prevent leaking.Completed job and unit now operates as designed.All water lines were dry at the end of service.Job complete.
Near Austin, TX 78717
Lou
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator water dispenser dripping/leaking. Upon arrival, I contacted Techline and spoke to Andy and advised him of the issue of the unit dripping/leaking at the water dispenser and I have already replaced all water dispensing components. Andy had me remove the water line inside the door and then reconnect it at the hinge and dispense water. I advised that the water continues to drip. I tested water flow at the hinge and the water stopped when I released the pad. Andy advised to replace the water line from the hinge to the valve and the line inside the door again. He attached his notes to the previous file #7725927430. I am ordering the water tube that goes from the hinge to the valve and the water tube inside the door. Also ordering a reducer and apex water line. Office to schedule return service. No water leaks at the end of service. ; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 WPW10499015 (tube-wat
Near Bee Cave, TX 78738
Tyler B.
Job Details: 10/04/2019
OVEN WHIRLPOOL WOS51EC0AS Arrived on site for unit not heating after self clean. Found tod blown. Removed and replaced tod and tested good
Near Liberty Hill, TX 78642
James
Job Details: 10/04/2019
VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site and tested operation. I found blower rubbing on guards. Inspected motor and found it not mounted properly in unit. Corrected mount and tested. Unit tests good. Job complete
Near Austin, TX 78727
Cliff
Job Details: 10/04/2019
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site to diagnose a microwave that is giving an error code. Tested unit and found F1E4 error code every time unit tried to start. Replaced main control board and found no change. Found door latch assembly’s misshaped from factory. Reshaped latches and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78702
Wesley
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL KRFC300EBS01 Arrived on site and installed door. Unit is now operating as designed. All checks good.
Near Austin, TX 78746
Leonardo
Job Details: 10/04/2019
OVEN WHIRLPOOL IBS550PWS01 Arrived on site to replace fuse in unit. Replaced fuse in unit. Tested unit. Unit working correctly at this time. Job complete
Near Canyon Lake, TX 78133
Robert
Job Details: 10/04/2019
MICROWAVE WHIRLPOOL WOC54EC0AS03 Arrived on job for complaints of it heating. Checked all three switches test good. Recommend replacement of control.; ordrng 1 WPW10632435 (cntrl-elec)
Near Austin, TX 78725
Joseph C.
Job Details: 10/04/2019
OVEN WHIRLPOOL WFG320M0BB0 "Arrived on site for “intermittent operation of ignitor” complaint. Inspected unit and found ignitor had, once again, ran below proper operating amperage. Removed and replaced ted unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78750
Paul
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for the refrigerator that will not dispense ice. Ms also stated the ice bin will not open. I found the ice bin lock actuator was not in place and the ice container was not closed correctly causing the ice in the container to jamb the auger. I removed the container and put the actuator for the locking mechanism back in place. I tested the auger and it is working as designed. Call complete.
Near Austin, TX 78721
Joseph C.
Job Details: 10/04/2019
MICROWAVE IKEA IMBS104GSS00 Arrived on site for “no power to unit” complaint. Inspected unit and found fuse blown. Tested circuits and could find no shorts. Removed and replaced fuse. Tested unit. Unit is performing as designed.
Near Waco, TX 76710
Chase
Job Details: 10/04/2019
RANGE GE JGSS66SEL155 Arrived on site complaint was unit was leaking cannot find anything wrong look at all joints
Near Waco, TX 76710
Chase
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site complete was fridge with not cooling plugged the fridge in and started cooling perfectly fine had a good frost pattern can’t find anything else wrong all lines are dry
Near Austin, TX 78752
Joseph C.
Job Details: 10/04/2019
RANGE WHIRLPOOL WFG525S0HZ1 "Arrived on site for “right front burner has erratic flames” complaint. Inspected unit and found orifice to be cross threaded in orifice holder. Installed new orifice into holder. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78724
Joseph C.
Job Details: 10/04/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for “blank/lines through screen and not responding” complaint. Inspected unit and found lines through screen. Will need new control panel. Ordering new control panel. ; ordrng 1 W11351998 (CONTROL PANEL)
Near Austin, TX 78745
Scott
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site ,replaced mullion per previous tech diagnoses . Left door is opening and closing as designed . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78717
Lou
Job Details: 10/04/2019
VENTHOOD WHIRLPOOL GXW7336DXS1 "arrived on site to inspect venthood light not working. Upon further inspection, I found the light out of the socket. I put the light bulb back in and tested and when I pushed up on the light/socket, the light would come on. I removed the control cover and found one of the wires not connected to the socket. I reconnected the wire and tested and the light operated as designed. I advised the customer of my findings. No parts needed for this call. Job completed."
Near Austin, TX 78758
Cliff
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site to replace light switch for refrigerator. Replaced switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Luis
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Removed cover found oil on fresh food floor compartment,oil damaged housing and drip pan causing plastic to become brittle and brake,traced oil to manufacture weld joints on evaporator. Replaced housing,drip pan, evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly ; used 1 W10836964 (PAN DRIP), and 1 WPW10469927 (HOUSING) from stock"
Near Austin, TX 78752
Joseph C.
Job Details: 10/04/2019
WASHER MAYTAG MVWB765FC2 "Arrived on site for “unit will not start cycle” complaint. Inspected unit and found F8E1 error code. Found hot water had been shut off, by maintenance, due to a leak. Was not able to open hot water valve for fear of breaking valve from supply line. Hot water valve will need to be repaired and opened, for unit to perform as designed. No leaks detected, at time of service. Aaron’s will need to pass this information along, to customer."
Near San Marcos, TX 78666
Robert
Job Details: 10/04/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on job for complaints of flames yellow. Found the flame on two burners not burning properly. Replaced jets from lip kit. After replacement test operation flames good.
Near Round Rock, TX 78664
Al
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived to inspect led lights in fc and ff section.Checked switch and switch was good.Removed and replaced the module in freezer section and lights began working as designed.All water lines were dry at the end of service.Job complete
Near Georgetown, TX 78628
Al
Job Details: 10/04/2019
RANGE WHIRLPOOL WFG540H0AS1
Near Lago Vista, TX 78645
Thomas L.
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for unit leaking water. It turns out that the unit is not draining. Found that the disposal drain plug had not been removed. Re-tested unit and all operations are normal.
Near Liberty Hill, TX 78642
James
Job Details: 10/04/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site and tested for. Microwave leaks. I found one spot on lower left of middle of door that had a reading of 8 Mw/cm roughly 2” away from door but dropped to 1 moving 1/2” further away. Called tech line and spoke to Curt #7726025662. Microwaves are a straight beam and cannot bend. Unit is working properly and safe to use. Job complete.
Near Waco, TX 76708
Chase
Job Details: 10/04/2019
DRYER AMANA NED4655EW1 Arrived on site took the top off took the front off replace the belt replaced the pulley put the unit back together ran unit everything work great
Near The Hills, TX 78738
Tyler B.
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for unit not cooling in freezer. Found items thawed. Ran diagnostics and all therms and bimetallic tested good, set to 8hr defrost to be safe. Removed drawers and evap cover and found fan blade for evap motor sitting on top of evap off the motor shaft. Found no defrost failure.
Near Waco, TX 76708
Chase
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site complaint was icemaker will not dispense crushed ice found the bucket was broken replaced ice maker bucket all lines are dry
Near Austin, TX 78703
Wesley
Job Details: 10/04/2019
DRYER MAYTAG LSG7806AAE Arrived on site and found symptom of motor failure.
Near Austin, TX 78733
Luis
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KBRO36FTX03 "Arrived on site for freezer door issues,found freezer door tracks defective causing door not to open correctly and close correctly. Removed defective tracks,installed new tracks,reassembled door checked door operation good,checked door seal good.
Near Spring Branch, TX 78070
Robert
Job Details: 10/04/2019
DISHWASHER ELECTROLUX EI24ID81SS2A Arrived on job for complaints of leaks. Confirmed the leak is from the internal light. Replaced light and test for further leaking. Showed customer the path of the water and the fact that the harness was not in the water path. No additional leaks detected at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 10/04/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site for “torn fresh foods door gaskets” complaint. Inspected unit and found both fresh foods doors with torn gaskets. Removed and replaced both fresh foods door gaskets. Turned off energy saver. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78734
Andy
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78746
Cliff
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site to diagnose a refrigerator that is making unusual noise and not cooling properly. Tested unit and found defrost failure on RC evaporator due to miscommunication between controls and sensors. Unit will need UI, main control, and thermistor replaced to complete repairs. Homeowner will thaw the unit at least 24 hours prior to service.; ordrng 1 W10822640 (cntrl-elec) and 1 W11172798 (CONTROL)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "arrived on site to inspect refrigerator ice build up. Upon further inspection, i found that the adaptor on the ice maker housing had ice buildup in the middle and at the back of the adaptor at the RC section wall. I contacted Techline and spoke to Andy and advised him of the issue and all of the repairs made to this unit (4 adaptors, 2 HV controls, 1 UI, 2 ice makers, 1 ice fan, 1 ice bin door, 2 FC door gaskets, and a sealed system repair). Andy had me check the back wall of the RC section to see if the wall is wavy and I found that it is not. I advised that at the last service call, I replaced the ice maker housing adaptor and doubled the gasket at the back wall ad used sealant to seal the gaps where the adaptor and housing meet.
Near Austin, TX 78747
Scott
Job Details: 10/04/2019
MICROWAVE KITCHENAID KEMS378SSS05 "Arrived on site , replaced micro wave appliance manger control . Tested unit , Mv turn table and cooling fan are working . Tested MW and unit is heating as well.
Near Austin, TX 78703
Leonardo
Job Details: 10/04/2019
COOKTOP KITCHENAID KGCT305BWH4 Arrived on site to test unit for flame to high. Test unit and found bad regulator flame to yellow causing black suds. Will need new regulator
Near Austin, TX 78717
Jonathan
Job Details: 10/04/2019
WASHER KENMORE 796.4107231 "Arrived on site to install previous diagnosed part. Gained access to to stator assembly. Removed failed stator and installed new. Performed diagnostics mode and tested operation. Found all working. Ran in normal mode. All tested good, no water leaks detected.
Near San Marcos, TX 78666
Robert
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWS07 Arrived on job to replace parts ordered by previous technician. After replacement test operation door closed properly and ice dispenser working properly. No leaks detected at time of service.
Near Pflugerville, TX 78660
Al
Job Details: 10/04/2019
DRYER AMANA NED4655EW1 "Arrived to inspect dryer issues.Confirmed the complaint and check continuity on related parts.Removed and replaced the faulty parts, reassembled and tested and unit tested as designed.Job complete.No excessive lint buildup observed."
Near Spicewood, TX 78669
Andy
Job Details: 10/04/2019
WASHER MAYTAG MVWB880BW0 "Arrived on site for washer still leaking. Ran unit in normal cycle and watched. After about 15 minutes in unit stated dripping from left front side. Inspected and found water running down outer tub coming from tub ring. Removed failed part, cleaned and dry top of tub. Added sealer where tub and tub ring meet. Installed new part. Instructed customer to wait 24 hours before use and to keep eye on unit first few times using unit again to be safe. No other repairs are needed at this time.
Near Austin, TX 78717
Jonathan
Job Details: 10/04/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for combo unit, microwave not heating. Inspected unit and work area. Found buildup in microwave (see SD-QuickPic) and wave guide diver burnt. Performed diagnostics mode and verified error code.Will need to replace cover, inverter and magnetron. ordrng 1 W10915651 (WAVE GUIDE COVER )"
Near Driftwood, TX 78619
Leonardo
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDT920SADM0 Arrived on site to test unit for damaged front panel. Opened box and found damaged panel and contractor had a panel too but it was damaged as well.. Job complete
Near Georgetown, TX 78628
Jonathan
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived on site for dishwasher not filling. Performed diagnostics and tested operation. Found wash motor not operating.ordrng 1 SEENOTE (NEEDS AUTH)"
Near Lakeway, TX 78734
Andy
Job Details: 10/03/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site for dryer not operating again. Tested and inspected unit and found failed fuse again. Called tech line and spoke with Bruce (SR# 7725961471)Made aware of issues and what was done prior. Was instructed to replace heating element. Removed failed part and replaced with new. Tested unit and found new part is not heating. Re Ordering failed element and fuse. and 1 W10909685 (FUSE) and 1 WP3387747 (ELEMENT )
Near Austin, TX 78734
Andy
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for ice in bottom of refrigerator. Tested and inspected unit and found failed drain tube. Found that unit is not under service pointer. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78704
Luis
Job Details: 10/03/2019
ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for thin ice. Ran diagnostics found water leaking from housing with filter installed,unit passed all diagnostic test,changed thickness level on diagnostics. Removed filter ran unit through a normal cycle good water level in bin. Advised customer sr to let unit run without filter and monitor ice,then install filter if change in ice replace water filter.
Near Austin, TX 78717
Paul
Job Details: 10/03/2019
MICROWAVE KENMORE 790.8035231 Arrived onsite for the microwave tripping the breaker. I found the monitor switch welded shut. The switch needs to be replaced. I replaced the switch and tested the unit. The unit is putting out 1000 watts and is working as designed. Call complete.
Near Marble Falls, TX 78654
James
Job Details: 10/03/2019
REFRIGERATOR KITCHENAID KSRS25QAAL00 Arrived on site and found ice maker making ice but not dispensing. I found large block of ice in ice bin due to ice maker leaking. Cleared ice and found auger sleeve in ice bin crushed and damaged. Removed auger sleeve and tested operation. Instructed customer that as long as the ice bin is 1/4 full it will push ice out through the dispenser. If dispenser becomes issue the unit will need new ice bin to correct. Installed new ice maker and tested. Unit tests good. Job complete
Near Belton, TX 76513
Arthur B.
Job Details: 10/03/2019
ICE MACHINE WHIRLPOOL GI15NFRXS0 "Arrived onsite to install new compressor,evaporator and condenser fan motor to ice machine. Removed and replaced compressor, evaporator using braising methods. Removed and replaced condenser fan motor. Vacuumed unit down to -25. Charged unit with 6.22oz of R134a refrigerant. Reassembled and observed ice slab. Good ice slab forming. No other issues found. All water connections were dry at time of service."
Near Waco, TX 76710
Chase
Job Details: 10/03/2019
WASHER GE GFW450SSM1WW Arrived on site complaint was unit would Bang around when washing took the top off took the front off found that the tub was cracked the shocks were broken the weights were cracked The door gasket was all messed up twisted and torn and one of the springs at that top that hold the tub in place at the top was missing ; ordrng 1 WH01X22895 (counterweight - frnt) and 1 WH01X22896 (counterweight-frnt/b) and 1 WH01X22897 (counterweight-rear) and 1 WH05X10012 (spring - suspension) and 1 WH08X23479 (gasket) and 1 WH45X20907 (front tub) and 1 WH45X22914 (washing machine tub) and 4 WH46X20828 (washing machine leve)s
Near Leander, TX 78641
Jonathan
Job Details: 10/03/2019
DRYER WHIRLPOOL WGD5000DW3 "Arrived on site for dryer not get hot. Performed diagnostics and tested operation while monitoring flame. Found flame not abnormal. Removed vent and timed cycle, found staying lit for 5 minutes before cycling off. Connected vent and timed cycle, found cycle last 30 seconds."
Near Waco, TX 76712
Chase
Job Details: 10/03/2019
MICROWAVE JENN-AIR JMW2430DS00 Arrived on site complaint was you cannot use the microwave had the wrong model programmed re-programmed correct model everything work great
Near Round Rock, TX 78681
Al
Job Details: 10/03/2019
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived to inspect ice machine with water pouring from the filter housing area.Accessed the area and noticed the housing was damaged causing the water leaking inside melting the ice inside the bin.Ordering the housing, tube and will return with tubes.; ordrng 1 W10776033 (TUBE INLET ) and 1 W11266112 (HOUSING (FILTER))"
Near Leander, TX 78641
Jonathan
Job Details: 10/03/2019
DISHWASHER WHIRLPOOL WDF760SADM2 "Arrived on site for dishwasher not operating. Inspected unit and work. Found unit with spray arm complete disassembled. Performed diagnostics mode to check fault code, found none. Found wash motor not activating. Tested voltage at motor and found within range. Found failed sump assembly. Found sump under appliances express warranty. Removed failed sump and installed new. Tested operation and monitored for water leaks. All tested good, no water leaks detected."
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/03/2019
WASHER MAYTAG MVWB765FW0 Arrived on site to check the unit that is leaking water. Found that the inlet water valve is leaking. Replaced and tested. Operations are normal and no water leaks.
Near Temple, TX 76504
Chase
Job Details: 10/03/2019
WASHER MAYTAG MVWX655DW1 Arrived on site customer complaint was the lid was cracked replace the lid open and close several times to make sure functionality of unit worked all lines are dry
Near Lakeway, TX 78738
Andy
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for RC door and light switch in FC. Removed failed light switch and replaced with new. Unboxed new door and customer was unhappy with new door (See SD-QuickPic) Ordering new door.. No water leaks present at time of service.; ordrng 1 LW11037738 (RC DOOR ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Briarcliff, TX 78669
Leonardo
Job Details: 10/03/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site to test unit for settings button not working. Test unit and found button not responding to touch. Will need to order new console W11351998. Office to reschedule ; ordrng 1 W11351998 (CONSOLE )
Near Austin, TX 78723
Joseph C.
Job Details: 10/03/2019
WASHER MAYTAG MHW7100DW0 "Arrived on site for “soap drawer broken/goes on and off on it’s own” complaint. Inspected unit and found control panel (W10748424)to be unresponsive, on right side and dispenser handle(W11246838)broken off of drawer.
Near San Marcos, TX 78666
Kevin
Job Details: 10/03/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over. Refrigerator will need to be completely defrosted in order to remove old evaporator cover. Customer has read and signed defrost waiver. No water leaks detected at time of service ;
Near Austin, TX 78757
Scott
Job Details: 10/03/2019
WASHER MAYTAG MVWB765FW1 Arrived on site for washer not spinning out . Ran diagnostics got 7-2 error . Ran test wash and manual spin. All checked normal with motor . Replaced control for faulty reading . Ran calibration and test wash. All checked normal and no water leaks detected at time of service . Job complete .
Near Dripping Springs, TX 78620
Robert
Job Details: 10/03/2019
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of no level and shaking. Found the unit drain hose tapping back of washer. And repay calibration. No leaks detected at time of service.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/03/2019
OVEN WHIRLPOOL WFE515S0EB2 Arrived on site for range not power on. Performed diagnostics and gained access to terminal block. Found terminal block damaged and wire burnt. Removed failed terminal block and installed new. Attempted to repair wire harness but to to damage from being burnt not enough wire to reach block (see SD-QuickPic). Will need to replace harness from terminal block to control. Was not able to locate part. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (HARNESS ) and 1 WIREHARNESS (HARNESS TO BLOCK TO CONTROL)