Service History 564 - Appliance Express

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Austin, TX 78717

Justin

Job Details: 07/28/2021

"Arrived on site for a microwave with the cabin light out. I tested the interlocks and found them working as designed, but the light was still not functioning. I gained access to the inside of the unit and found the lamp burned out. I replaced the lamp and then tested the unit. The cabin light is now functioning as designed. (I only used one bulb and will be returning the other). The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near New Braunfels, TX 78130

Noah D

Job Details: 07/28/2021

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Austin, TX 78731

Matthew

Job Details: 07/28/2021

Arrived onsite for ice machine leaking. Upon arrival customer had unit pulled out from location. Unit leaking for unknown amount of time and causing water damage. Inspected unit and found the drain hose was not secured to the pump and was leaking onto the floor. Also the supply line connection has a very slow drip. Secured drain hose and did not see leak continue. Will order Drain hose and supply line replacement. . Ordering drain hose. Office to reschedule.; ordrng 1 W11038865 (DRAIN hose)

We serviced a

KITCHENAID COOKTOP

Model kgct366gbl0

Near Austin, TX 78746

Leonardo

Job Details: 07/28/2021

Arrived on site to test unit for left front and right rear and left rear and right front burner not turning. Will need valves and screws and orifice holders and burner heads.. ; ordrng 2 3191292 (LR RF valve)s and 1 3192157 (LF valve) and 1 WP3191293 (Rr valve) and 1 3191742 (Rr orifice holder)

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS0

Near Leander, TX 78641

Kayman

Job Details: 07/28/2021

Arrived onsite for range with door not closing properly. Upon inspection I found the right hinge was malfunctioning and not allowing the door to close.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78757

Luis

Job Details: 07/28/2021

"Arrived on site for intermittent cooling,no lights and not dispensing water. At time of visit unit cooling and lights on,tested water dispenser no water,tested deli ui working,ran diagnostics water dispensed in diagnostics called tech support per tech support replaced deli door harness. Reassembled unit tested water dispenser passed all lights and compressor powered on.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Niederwald, TX 78640

Robert

Job Details: 07/28/2021

Arrived on job for complaints of freezer door damaged. Found the door is normal showing customer the new door for comparison.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Kyle, TX 78640

Andrew

Job Details: 07/28/2021

"Arrived on site to test unit for water leaking. Found valve was not closing properly. Water pressure was good at 48psi. Replaced valve, tested unit, unit works good. Job complete."

We serviced a

KITCHENAID VENTHOOD

Model KXD4630YSS6

Near Austin, TX 78726

Matthew

Job Details: 07/28/2021

"Arrived onsite to replace previously diagnosed parts. Disassembled unit and Found micro switches functioning. Reassembled unit and unit will raise up fan does function but unit is having trouble lowering without switch being depressed unit the very end. If fan is on fan will not shut off automatically, will keep running even win completely in the down position. Ordering hood control board, motor assembly with switches and another start button just in case. Office to reschedule.; ordrng 1 W11088233 (cntrl-elec) and 1 W11187731 (motor ASSEMBLY ) and 1 W11230930 (switch-pb)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Buda, TX 78610

Kevin

Job Details: 07/28/2021

"Arrived on site and inspected Icemaker and found it is stuck in mid harvest again, replaced icemaker and it cycled properly. Ran test 96 then 97 to fill icemaker requested customer monitor it for a correct operation, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, TX 78744

Jacob

Job Details: 07/28/2021

Arrived onsite for unit not finishing cycles. Tested the unit and unit passed. Upon further inspection. Found that the breather tube was kinked and not allowing the control to accurately check the water level. Tested the unit again. Unit tested good. No leaks at this time. Job complete. Need to let tenants know to be careful with load sizes and use of detergent with the unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Leander, TX 78641

Kayman

Job Details: 07/28/2021

Arrived o site for dishwasher not starting or not washing. Upon inspection I found F7E1 stored in the unit. I let the diagnostics cycle run and I could hear the motor gurgling or humming but no wash.The customer agreed so I replaced the sump and tested the unit. The unit is working as designed with no leaks detected during time of service.Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78737

Kevin

Job Details: 07/28/2021

"Arrived on site and inspected refrigerator and found it is 5? in the freezer and 15? in the icebox. There is currently no ice production. Spoke with techline again and they ran through test 56 no errors, test 15 passed, test 36 it passed, test 57 it passed, on test 45 water did not fill. found water line is frozen after clearing it ran test 45 again and it filled icemaker properly. Techline recommended checking heater and it sure was good. They recommended replacing Orion Ford. Customer will monitor refrigerator to see if it produces ice, job complete 7731303007"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Leander, TX 78641

Kayman

Job Details: 07/28/2021

"Arrived onsite for washer not starting but has power. Upon inspection of the diagnostics mode I found F7E4 and F1E2 stored in the unit. I followed the techsheet and but could not figure out why the drive is failing. I called techline and spoke to Bruce. He suggested replacing the lower harness due to the washplate only moving in 1 direction and gearcase oil on components from previous issue. I removed the washplate and inspected the hub, all is tight and secure . I found the basket seized to the gearcase and I was not able to remove it. I will order and return with the lower harness, main control clutch and stator SR#7731360558. Office to R/S due to part availability. ; ordrng 1 W11419051 (Control) and 1 W11130936 (Lower harness) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Marble Falls, TX 78654

Cliff

Job Details: 07/28/2021

Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. All is working properly at this time and no leaks were found at time of service.

We serviced a

FRIGIDAIRE RANGE

Model FGGF3054KFF

Near Austin, TX 78757

Scott

Job Details: 07/28/2021

Arrived on site for control falling into console . Found brackets on right hand side broken . Will need control and over lay .

We serviced a

UNKNOWN VENTHOOD

Model UXT5230BDS2

Near New Braunfels, TX 78132

Noah D

Job Details: 07/28/2021

"Arrived on site to inspect unit for making a weird sound when used, upon inspection found no noise or any issues with fan. Tested and tried to contact builder with no success. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Austin, TX 78753

Scott

Job Details: 07/28/2021

"Arrived on site for no ice . Ran harvest all checked normal . Fill tested IM, no water . Replaced dual water valve . Also, found upper lights and freezer light not working . Replaced freezer light module. C-note for part number . Did hard power rest and ran harvest and fill test . All checked normal. No water leaks detected at time of service. Job complete ."

We serviced a

MAYTAG WASHER

Model MVWB765FC2

Near Blanco, TX 78606

Andrew

Job Details: 07/28/2021

"Arrived on site to test unit for not responding. Verified proper voltage to unit(123vac). Console receiving voltage but not responding. Replaced console, tested unit, unit works good. Found rotor bolt was loose. Tightened bolt, tested unit, unit works good. No leaks detected at time of service.

We serviced a

AMANA DRYER

Model NED5800HW1

Near Round Rock, TX 78665

David S

Job Details: 07/28/2021

Arrived on site to install previous diagnose parts. I installed the new control and console. I powered the unit on and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Georgetown, TX 78633

Lou

Job Details: 07/28/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling properly and the virus techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve and vacuumed the system. Pressures held good and I installed 5.0oz of R134a refrigerant and monitor pressures. Inspected the evaporator while monitoring pressures and it had a perfect frost pattern. Also, due to the damper being loud, I removed and replaced the damper and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Leander, TX 78641

Jonathan S

Job Details: 07/28/2021

"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Attempted to advance cycle and found no response from ice maker. Mead voltage to ice maker and found 120 volts. Found failed ice maker. Removed ice maker and installed new. Monitored ice maker operation. All tested good, no water leaks detected."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Georgetown, TX 78628

Jonathan S

Job Details: 07/28/2021

"Arrived on site for refrigerator lights nit working. Ins unit and work area. Found top RC and FC LEDs not operating. Gained access to FC module and bypassed circuit. Found FC LED module failed. Removed LED and installed new. Tested lights operation. All tested good, no water leaks detected during service."

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Austin, TX 78724

Matthew

Job Details: 07/28/2021

Arrived onsite for washer with error message on screen. Unable to select cycle. Replaced control. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW0

Near Kyle, TX 78640

Andrew

Job Details: 07/28/2021

Arrived on site on site to test unit for gas smell. Gas was off to unit. Turned gas on and immediately smelled gas. Applied bubble solution to connections and found supply hose entering unit was leaking. Showed customer leak. Tightened hose and tested. No gas leaks present anymore. Unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WMC30516HZ0

Near Mustang Ridge, TX 78610

Jacob

Job Details: 07/28/2021

"Arrived onsite for unit not working. Unit is Displaying only partial numbers and and when trying out to attempt to start the unit, it would not start.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Austin, TX 78753

Scott

Job Details: 07/28/2021

Arrived on site replaced ice bin and fresh food led light . Ice bin was full of ice just clumped together due to bin not sealing properly. No water leaks detected at time of service. Job complete .

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Cedar Park, TX 78613

Justin

Job Details: 07/28/2021

Arrived on site to install previously diagnosed parts. I installed the new panel and then tested the unit. I ran a key encoder test and a diagnostics cycle. Both passed. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Austin, TX 78702

Jacob

Job Details: 07/28/2021

Arrived onsite for unit not spin or agitating. Put unit in diagnostics and got error F7E6 motor fault. Upon further inspection found that the capacitor was damaged. Need to replace capacitor. Ordered part. Office to reschedule.; ordrng 1 W11158830 (capacitor)

We serviced a

WHIRLPOOL FREEZER

Model WRS571CIHZ02

Near Georgetown, TX 78633

Lou

Job Details: 07/28/2021

"Arrived on site to inspect refrigerator missing freezer drawer. Upon further inspection, I found the unit had its drawer but was missing an upper FC shelf. Also missing the RC air filter. Provided the customer with the air filter and am ordering the upper FC shelf and shipping DTC per MS. Unit is operating as designed. No water leaks observed during service, job completed ; ordrng 1 W11130202DTC (Upper shelf)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN506ESS00

Near Austin, TX 78731

Matthew

Job Details: 07/28/2021

Arrived onsite for refrigerator icemaker not making ice. Ran diagnostics on ice maker and was not responsive. Was not receiving current through voltage check either. Unit will need ice maker replaced and potentially valve. and 1 W10578757 (valve-inlt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Andice, TX 78628

Jonathan S

Job Details: 07/28/2021

"Arrived on site for dishwasher heating element not working. Inspected unit and work area, found rinse aid container empty. Performed diagnostics mode, no error codes. Measured incoming water temperature to unit and found at 120?. Measured amp draw to element and found heater drawing 8 amps. Continued to monitor test operation. Checked temperatures at element at end of cycle and found element working. Spoke with customer on user care guide. All tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Pflugerville, TX 78660

Wesley

Job Details: 07/28/2021

Arrived onsite and found unit door not installed properly. Corrected door hinge alignment. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Austin, TX 78744

Jacob

Job Details: 07/28/2021

Arrived onsite for unit not cooling in both sections. Unit was shut off completely upon visit. Turn on the unit and noticed the UI control wound not show selected temperature just a blank line. Tried to get I t9 diagnose and the unit would not let me in. Replaced UI control. Programmed new control and unit started working with no issues. Let customer know that the unit will take about 6-8 hrs to get to temperature. No other issues at this time. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Austin, TX 78744

Jacob

Job Details: 07/28/2021

Arrived onsite unit making a small ticking noise. Heard a small ticking noise. Upon further inspection. Found that a piece blue tape was near the fan. Removed tape. No noises at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Round Rock, TX 78681

Tommy

Job Details: 07/28/2021

"Arrived onsite for damaged clips in dishwasher, replaced both as they had both fallen out. Proceeded to test. Unit is now operating as designed. Job Completed."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 07/28/2021

Arrived on site to diagnose a range that has a door not closing properly. Found left rail for drawer not mounted properly and remounted rail. All is working properly at this time.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, TX 78747

Leonardo

Job Details: 07/28/2021

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Johnson City, TX 78636

Brandon

Job Details: 07/28/2021

"Arrived on site to replace damaged parts, after replacing, unit tested good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HB4

Near Austin, TX 78741

Leonardo

Job Details: 07/28/2021

Arrived on site to test unit for sparking. Test unit and found bad diode. Replaced diode test unit and unit test good job complete.

We serviced a

UNKNOWN VENTHOOD

Model UXT5236BDS1

Near Round Rock, TX 78665

Tommy

Job Details: 07/28/2021

Arrived onsite for unit making rattling upon arrival found unit fan blade rattling. After testing clip and trying to tighten found fan blade was damaged. Replaced and tested noise went away as a result. Called techline and spoke with Rich SR 7731364464. Job Completed.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near McGregor, TX 76657

Tyler

Job Details: 07/28/2021

F8e1 arrived on site for washer not cycling properly. Upon arrival I entered diagnostics and found an F8e1 error code. Upon further inspection I found outlet valve was ohming at 1.8 kohms instead of the 890-1.3k needed further proper functions. I inspected rest of 7 it but found no further issues. I replaced the inlet valve reassembled and tested unit. Found washer functas designed call complete

We serviced a

WHIRLPOOL DRYER

Model WGD7500GC0

Near Austin, TX 78749

Kevin

Job Details: 07/28/2021

"RAC 1year extra, homeowner that vent to the exterior of the home be cleaned by a service before dryer is used again, job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCE77US0HS01

Near Waco, TX 76633

Jonathan M

Job Details: 07/28/2021

Arrived on site for a cooktop that has a crack in it. Inspected unit and work area. Confirmed customers complaint and the customer advised that the unit had a crack in it for a little while and the crack seem to be getting bigger. Found a small little chip on the left hand front side and a crack going across the front about 4 inches.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 07/28/2021

Arrived on site to replace previously ordered parts for ice machine. Replaced pump and control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS0

Near Austin, TX 78705

Leonardo

Job Details: 07/28/2021

Arrived on site to test unit for unit not draining. Test unit and found drain motor not turning. Removed drain motor didnt find anything stuck. Replaced drain pump test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Georgetown, TX 78626

Tommy

Job Details: 07/28/2021

Arrived onsite for unit UI being stuck. Upon arrival found unit not responding to touch. Reset at breaker for 5 minutes and unit is now operating as designed. Spoke with customer on how to preform hard reset on unit when UI keys get stuck. Job Completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Leander, TX 78641

Jonathan S

Job Details: 07/28/2021

"Arrived on site for dishwasher top rack falling out of track and rust developing on top rack. Inspected unit and work area. Found minor rust stains on rack. Found right track stopper broken. Removed both left and right stoppers, installed new. Tested rack operation. Recommend to run a cleaner through unit to remove rust stain. Spoke with customer on user care guide and soap usage with water softener. No water leaks detected during service. Job completed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Mustang Ridge, TX 78610

Jacob

Job Details: 07/28/2021

Arrived onsite to replace freezer door. Replaced FR door. No issues at this time. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Georgetown, TX 78633

Lou

Job Details: 07/28/2021

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, found unit sitting in the living room not attached to a water source. Per previous techs diagnosis, I removed and replaced the capacitor and tested unit without water. Unit is operating as designed. Left unit sitting where I found it with no water source connected. No water leaks observed during service, job completed"

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Austin, TX 78725

Scott

Job Details: 07/28/2021

Arrived on site for washer not finishing cycle . Ran diagnostics and rear of tub making rubbing noise . When turning tub bye hand can feel rubbing . Ordering two man and new tub . No water leaks detected at time of service. Call to set return . ; ordrng 1 2man and 1 W11287257 (Tub)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 07/28/2021

"Arrived on site for oven trim damaged. Inspected unit and work area. Found scratches on trim. Contacted claims department to verify coverage and found is covered. Remove door to gain access to trim, installed new trim and reinstalled door. Tested door operation. Spoke with customer on user care guide. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB06

Near Leander, TX 78641

Jonathan S

Job Details: 07/28/2021

"Arrived on site for refrigerator that is located in garage RC door gasket not staying in place. Inspected unit and work area. Found inner door panel warped and not allowing gasket to stay in place. Removed RC door and installed new. Tested door operation and inspected door seal. All tested good, no water leaks detected during service. Address room operating temperatures with customer (page 4 in user care guide)."

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Austin, TX 78703

Kevin

Job Details: 07/28/2021

"Arrived on site and inspected dryer and found one leg is showing 5 V and the other is showing 240 V. An electrician will be needed to correct the issue,

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Niederwald, TX 78640

Robert

Job Details: 07/28/2021

Arrived on job for complaints of not shutting off. Customer had breaker off. Turning on breaker the oven started heating so we shut breaker off again. Ran code and got code for failed control. When control comes in will replace. ; saved tckt

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Granite Shoals, TX 78654

Cliff

Job Details: 07/28/2021

Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BB2

Near New Braunfels, TX 78132

Noah D

Job Details: 07/28/2021

"Arrived on site to inspect unit for not heating, customer stated it did heat but the light was out, checked filament and found a burnt bulb, instructed customer to replaced with proper bulb. Complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Seguin, TX 78155

Noah D

Job Details: 07/28/2021

"Arrived on site to inspect unit for not cooling at all, upon inspection found the unit was not turning compressor on at all, tested with other control and no change, tightened all connections to compressor and it started. Cooling started up . Complete"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near New Braunfels, TX 78130

Noah D

Job Details: 07/28/2021

"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit was screeching due to a bad gearcase, ordering gearcase and ruined cover. Office to reschedule ; ordrng 1 W10870912 (Gearcase) and 1 W11087188 (Cover)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX505ESS1

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 07/28/2021

Arrived on site to diagnose an ice machine that is not producing. Found failed watervalve and external drain pump. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

KITCHENAID MICROWAVE

Model KMHC319EWH5

Near Round Rock, TX 78665

Wesley

Job Details: 07/28/2021

Arrived onsite and replaced interlocks. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model MVWC200XW3

Near Austin, TX 78735

Kevin

Job Details: 07/28/2021

"Arrived on site and inspected washer and found saved error codes for Motor fault, motor unable to reach target rpm, inspected and Gearcase assembly found it is beginning to leak oil. Gearcase would need to be replaced.

We serviced a

WHIRLPOOL DRYER

Model WTW5000DW2

Near Killeen, TX 76542

Job Details: 07/28/2021

"Arrived on site for a 2/2 add on call. Found the squeaking in the dryer was coming from a partiality torn belt, roller was seized and the pulley was failing. Advised the customer I didnt have the needed repair kit to correct the issue.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Pflugerville, TX 78660

Wesley

Job Details: 07/28/2021

"Arrived onsite and found unit had an f2e1 error code, and would repeatedly run a cycle unattended. Reset unit. Tested properly in diagnostics. Advised customer on design. All else checks good. In event of repeat failure. Order control and console together."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Cedar Park, TX 78613

David S

Job Details: 07/28/2021

Arrived on site for fridge leaking water. I inspected the unit and work area. I found water leaking into the fresh food section. I gained access to the evaporator and found the drip pan cover in ice. I cleared the ice and tested the defrost heaters. Both came on. I tested the thermistor and it is working. Customer stated the unit had lost power while they were gone and just plugged I it back in. The drip pan is now draining properly. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Kyle, TX 78640

Robert

Job Details: 07/28/2021

Arrived on job for complaints of gasket damage. Confirmed gasket damage. After replacement heated up gaskets to form properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Austin, TX 78744

Jacob

Job Details: 07/28/2021

"Arrived onsite for unit not making ice. Looked at the unit at the bottom of the door for any cut wires, and didn?t find any cut wires. Looked in the ice maker and found. That the red wire some how got pulled apart. Need to order a new door. Ordered part. Office to reschedule ; ordrng 1 W11026425 (FR dor-fip)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near New Braunfels, TX 78132

Andrew

Job Details: 07/28/2021

"Arrived on site to replace previously diagnosed broken lid. Replaced lid, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Pflugerville, TX 78660

Wesley

Job Details: 07/28/2021

Arrived onsite and found valve staying open after the completion of a steam cycle. Ordering valve to repair. Office to reschedule.; ordrng 1 W11213863 (Valve hose assembly)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78744

Jacob

Job Details: 07/28/2021

Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near Leander, TX 78641

Jonathan S

Job Details: 07/28/2021

Arrived on site for microwave venthood light not turning off. Inspected unit and work area. Tested light operation and found no response from control. Found key responsive and show light settings. Found main control failed. Found reflector damage from light continues to stay on. Found no ETA available on control. Office to schedule return when ETA is available. Informed customer part was on back order and could possibly take up to 8 weeks to receive part.; ordrng 1 W10240330 (REFLECTOR ) and 1 W10892389 (CONTROL)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Austin, TX 78750

David S

Job Details: 07/28/2021

"arrived on site for condensation build up on the freezer gasket and mullion. I gained access to the condenser fan and unplugged it. After ten minuets I could feel one side of the mullion was hot and the other side was not.

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near New Braunfels, TX 78130

Noah D

Job Details: 07/28/2021

"Arrived on site to inspect unit for not agitating, upon inspection found the unit with a bad actuator. Ordering correct actuator. Office to reschedule ; ordrng 1 W10815026 (actuator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Austin, TX 78750

Luis

Job Details: 07/28/2021

Arrived on site for no lights and no ice. Diagnosed defective led control and broken wires at door hinge unit will need freezer and fresh food leds and freezer door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Kyle, TX 78640

Robert

Job Details: 07/28/2021

Arrived on job for complaints of door hard to open. Customer said the light in freezer not working now. Replaced the rails for door issue and order switch and module for light issue. Called tech line 7731365823.; ordrng 1 W11396033 (SWITCH ) and 1 W11520324 (MODULE )

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Austin, TX 78747

Leonardo

Job Details: 07/28/2021

Arrived on site to test unit for damaged range. Found damaged cooktop and panel. Ordering new panel office to reschedule. ; ordrng 1 W11175518 (Control panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Round Rock, TX 78681

Tommy

Job Details: 07/28/2021

"Arrived onsite for refrigerator freezing on fc evap, upon arrival found unit would not defrost during tests. Ordering unit UI, HV, wiring harness and unit ice maker for previous ice issue. Office to reschedule upon receiving.; ordrng 1 W10848301 (UI) and 1 W10843055 (Control) and 1 W11032800 (Motor and wiring harness)"

We serviced a

GE MICROWAVE

Model PEB7226SF1SS

Near Leander, TX 78641

Kayman

Job Details: 07/28/2021

Arrived onsite for microwave sparking after wave guide cover replacement. Upon inspection I found where the magnetron stem comes into the wave guide is damaged and has small etches in the frame around the stem.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Austin, TX 78744

Leonardo

Job Details: 07/28/2021

Arrived on site to test unit for oven not working and both right burner not working. Will order new infinite switch for front and rear burner and ordering both burners. ; ordrng 1 W11171119 (RR burner) and 1 W11047722 (Rf burner) and 1 WP3149404 (Rr infinite) and 1 WP3149400 (Rf switch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Georgetown, TX 78628

Kayman

Job Details: 07/28/2021

Arrived onsite to install previously diagnosed parts. Upon arrival the customer stated they replaced the filter and all functions restored. Shortly after I walked in the house power went out so I was not able to test anything. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Volente, TX 78641

Kayman

Job Details: 07/28/2021

Arrived onsite for refrigerator no power. Upon arrival I confirmed the complaint. I accessed the top panel and found the on/off switch half way flipped towards off.. I reset the switch and the unit restored power. I monitored amp draw of the compressor and it got up to 2.9. I advised the customer to monitor the unit over the next 24 hours to ensure it restores to proper temps. The unit is working as designed at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Leander, TX 78641

Kayman

Job Details: 07/28/2021

Arrived onsite for wall oven with control panel doing weird things like cycling without touch. Upon inspection I found no stored error codes. The customer stated the issue went away after doing a power cycle. I tested preheat and the unit heated as designed. I advised on the importance of getting the unit connected to WiFi. The unit is working as designed at this time. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Austin, TX 78735

Leonardo

Job Details: 07/28/2021

Arrived on site to test unit for burners not igniting. Test unit and found bad module. Replaced module test unit and unit test good job complete.

We serviced a

MAYTAG WASHER

Model MHW7000XG2

Near Austin, TX 78701

Kevin

Job Details: 07/28/2021

"Arrived on site and inspected washer and found saved error code F6E1, attempted to run diagnostic cycle and drum is not turning. after replacement began a normal cycle and washer is progressing through load properly and motor is running again, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWBM00

Near Pflugerville, TX 78660

Wesley

Job Details: 07/28/2021

Arrived onsite and found unit filter head pins worn down and not allowing good flow. Replaced filter head. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYSA

Near Meridian, TX 76665

Jonathan M

Job Details: 07/28/2021

"Arrived on site for a dishwasher that?s not filling with water. Inspected unit and work area. When the unit through diagnostics and found no stored error codes. Tested voltage going to the valve and found proper voltage but the valve not drip pulling in water. Remove the valve and found sand and debris inside of the filter of the valve. Replaced water valve and tested the unit. The unit began working as designed.Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Austin, TX 78744

Jacob

Job Details: 07/28/2021

Arrived onsite for unit not making ice. Looked at the unit and found that the ice maker is working but saw that the fill tube was blocked with ice. Removed ice. Let tenant know to allow the unit some time to make ice. No leaks at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Killeen, TX 76543

Job Details: 07/28/2021

Arrived on site and inspected French door refrigerator with moisture leaking onto the freezer door gasket. Checked all gaskets and found all were operating as designed. After a closer look I discovered and photographed an air gap between the refrigerator and freezer compartment that simply needs to be sealed with silicone. Ordering silicone #8201711 to complete the repair. Office to schedule return services. Needs more work ; ordrng 1 8201711 (Clear Silicone)

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Belton, TX 76513

Tyler

Job Details: 07/28/2021

"Arrived on site for washer needing previously diagnosed gearcase, slider, etc. upon arrival I verified gearcase failure and during disassembly I found magnet strip from slider assembly loose from slider wheel. After installing needed parts I reassembled and tested washer. Found ui and ACU operating as designed. Found intels valve and pressure regulation functioning. Unit no longer makes abnormal noises during agitation. Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KUDI01TJWH1

Near Copperas Cove, TX 76522

Job Details: 07/28/2021

"Arrived on site for a dishwasher not accepting selections. Attempted to get the unit to malfunction, but found ALL functions of the unit tested properly.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Temple, TX 76502

Tyler

Job Details: 07/28/2021

Arrived on site for microwave not functioning correctly. Upon arrival customer stated unit never stopped heating but if run for over two minutes the heating would quit and microwave would feel hot to the touch all over. Upon further inspection I found unit heating on a minute test fine. I uninstalled microwave and found the installers had IMproperly mounted and damaged the vent cover between microwave and flooring of upper cabinet the microwave mounted to. The damage had impressed upon the exhaust fan not allowing it to vent correctly and causing to much heat build up in unit over all. I was able to readjust and properly mount covering and I find fan motor to prevent any further problems. After running two different 10 minutes ice bowl heating tests I found unit is no longer failing prematurely and isnt over heating. Showed customer results and she is pleased with functionality. Call complete

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Waco, TX 76707

Jonathan M

Job Details: 07/28/2021

Arrived on site for a dryer that has no heat. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Tested all heating components and found all working as designed. Tested voltage going across the heater and found intermittent voltage. Tested voltage going from the connector side at the heater coming from the centrifugal switch and found the varying voltage. ; ordrng 1 279827 (motor!dryer)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near McGregor, TX 76657

Tyler

Job Details: 07/28/2021

Arrived on site for washer not agitating correctly or clean in the clothes. Upon arrival any diagnostics and found an F7E6 error indicating a motor fault circuit issue. Upon further inspection of the unit found that the actuator had come loose and popped out of place it was never mounted properly I ended up re-mounting and re-positioning the actuator and then reassembled and tested the unit and verified the actuator is no longer shifting out of place informed customer findings and found unit is now fully functioning as designed with no leaks during repairs call complete

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Florence, TX 76527

Lou

Job Details: 07/28/2021

"Arrived on site to inspect washer with coating peeling off. Upon further inspection, I found the basket with a large 3 inch by 2 inch rust spot on the inside (photos). I advised the customer that I would order another basket and the office will schedule return service due to the availability of the part. I am ordering the basket and drive hub and office to schedule return service. Unable to to test the unit due to the city had the water turned off due to replacing a water meter. No water leaks observed during service.; ordrng 1 W10554251 (Basket) and 1 WP389140 (Drive hub)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near New Braunfels, TX 78130

Noah D

Job Details: 07/28/2021

"Arrived on site to inspect unit for broken plastic parts, upon inspection found the track stop missing and dispenser broken, replaced both and tested heat. No problems found. Spoke with techline Sr # 7731359391 Chris and was told unit is working to spec. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Seguin, TX 78155

Noah D

Job Details: 07/28/2021

"Arrived on site to inspect unit for to allowing water to be dispensed. Upon inspection found the unit had a clogged filter, removed filter and all functions returned. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Austin, TX 78757

Matthew

Job Details: 07/28/2021

Arrived onsite for failing freezer handle. Upon inspection found handle failed. Replaced handle and tested. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS0

Near Austin, TX 78753

Scott

Job Details: 07/28/2021

Arrived on site for erratic heating when youre using the oven. Found igniter was failing . Replaced igniter . Ran preheat all checked normal. Let it cycle a few times . Consistent on igniting . No gas leaks detected at time of service.

We serviced a

MAYTAG DRYER

Model MGD8630HW2

Near Austin, TX 78731

Matthew

Job Details: 07/28/2021

"Arrived onsite to replace previously diagnosed parts. Replaced motor, wheel and use sound pads for metal on metal potential. Tested unit and unit is functioning properly. Customer approved. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near Leander, TX 78641

Kayman

Job Details: 07/28/2021

Arrived onsite for dishwasher with broken racks wheels. Upon arrival I confirmed the complaint that both adjusters have broken wheels. The customer agreed so I replaced the adjusters