Near Austin, TX 78721
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Arrived on site for “food freezing in fresh foods area and fresh foods door not closing properly” complaint. Inspected unit and found diffuser faulty and door closer worn down. Ordering new diffuser and closer pieces. No leaks detected, at time of service.; ordrng 1 W10500000 (hinge-door) and 1 W10572852 (diffuser) and 1 WPW10248011 (cam-door)"
Near Wimberley, TX 78676
Brandon
Job Details: 10/08/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not starting, found heating element grounded and blew thermal fuse, I replaced fuse, ordering element. ; ordrng 1 W10724237 (element)"
Near Austin, TX 78745
Robert
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on job for complaints of doors not closing properly. Adjusted freezer door was setting too high bracket interference. No leaks detected at time of service.
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise the unit is making. It sounded like a vibrating noise and she advised that it sounded as if it was coming from the bottom front area. I placed the unit in diagnostics and tested the fans and the unit made it’s normal fan noises. I removed the FC Evap cover and inspected the evaporator and fan motor. Both were good and it had a good frost pattern. I re,end the back panel and inspected the condenser coils and they were mounted good with no unusual noises. I did find that the unit was not level as the left side was sitting higher than the right side. I reassembled the unit and leveled the unit. I could not get the unit to duplicate the noise. I advised the customer to contact our office if the noise came back. No water leaks observed during service, job completed."
Near Austin, TX 78751
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for “no ice production” complaint. Inspected unit and ran diagnostics on ice maker. Ice maker hung, during cycle. Ordering new ice maker. No leaks detected, at time of service.; ordrng 1 W11262316 (icemaker)"
Near Austin, TX 78745
Scott
Job Details: 10/08/2019
VENTHOOD UNKNOWN UXD8630DYS5 Arrived on site for vent not fully extending . Found it button is held down unit will completely extend and if held down unit will retract down. Talked to DW and recommended changing switch . .; ordrng 1 W11088943 (CONTROL) and 1 W11230930 (SWITCH )
Near Volente, TX 78641
Lou
Job Details: 10/07/2019
WASHER MAYTAG MHW8200FC0 "arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit operated as designed until it came time to drain and the unit struggled to get drain the water out. I checked the drain tube at the drain pipe and fuse undo very little water coming from the tube. I remove the drain pump filter and found a large amount of debris inside the filter (photos). Advised the customer of my findings and cleaned the filter and reinstalled it. Retested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 10/07/2019
RANGE KITCHENAID KGCU462VSS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front panel and tested the burners. Unit is operating as designed. No gas leaks detected during service, job completed."
Near , TX 76539
Al
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived to inspect frost buildup in the refrigerator compartment and not cooling.Confirmed the complaint and removed and replaced the UI and main control.Used my steamer to defrost the refrigerator section.Reassembled and unit powered up and began cooling.All water lines were dry at the end of service.Job complete.
Near Lampasas, TX 76550
Al
Job Details: 10/07/2019
WASHER MAYTAG MVWC465HW2 Arrived to inspect washer issues.Ran diagnostics test mode and got F8E1 Long fill error.All water lines were dry at the end of service.Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ06
Near Temple, TX 76504
Al
Job Details: 10/07/2019
WASHER MAYTAG MVWX655DW1 Arrived to inspect fill issues.Tested and valve did not come on.Removed and replaced it.Unit now operates as designed.Job complete
Near Temple, TX 76504
Al
Job Details: 10/07/2019
OVEN WHIRLPOOL WFE505W0JS0 Arrived to inspect oven door broken.Confirmed the complaint and removed and replaced the the trim.Unit will need a W10746435 (right side door trim) to complete the repair ; ordrng 1 W10746435 (RIGHT SIDE BLACK TRIM)
Near Temple, TX 76504
Al
Job Details: 10/07/2019
WASHER MAYTAG MVWB725BW0 Arrived to inspect washer noise. Confirmed it was the bearing and will order the outer tub assembly after office gets authorization from AIG for the repair.Needs more work All water lines were dry at the end of service Customer notified of the repair authorization needed; ordrng 1 CNOTE (AUTHORIZATION FROM AIG) and 1 W10518300 (OUTER TUB ASSEMBLY WITH BEARING )
Near Austin, TX 78732
Scott
Job Details: 10/07/2019
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer having Oder . Ran diagnostics found over suds and off balance errors . All checked good in test wash . In talking to customer , when using clean cycle , just using cycle with out any afresh . Instructed on using cleaner ,soap usage , and keeping door open when not using . Nonwater leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found unit not defrosting and not registering defrost sensor. Found wiring for defrost sensor not making proper contact. Rewired sensor and tested unit and found all is registering properly at this time. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78737
Luis
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on sit soft unit not freezing. Removed cover found large iceball on inlet to evaporator diagnosed unit will need a new evaporator and compressor. Job will need 2HRS for repairs.; ordrng 1 2HRS (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR)
Near Austin, TX 78757
Scott
Job Details: 10/07/2019
DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site for leaking dishwasher . Ran diagnostics, found unit is leaking from diverter motor. Replaced sump and motor ran diagnostics, all checked normal. No water leaks detected at time of service . Job complete ."
Near Austin, TX 78754
Scott
Job Details: 10/07/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for bulb having blown up. Found just bottom of light bulb welded in socket . Replaced bulb and socket . Tested all checked good with light and range . Job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is going out of balance. Tested unit and found in her basket locking ring separated from basket assembly. Innerbasket will need to be replaced to complete repairs. ; ordrng 1 W10811957 (spin basket)
Near Austin, TX 78731
Scott
Job Details: 10/07/2019
OVEN KITCHENAID KOCE500ESS01 "Arrived on site for micro oven combo not heating in oven. Found Power cord had a plug installed and was burnt and melted possibly outlet as well. Checked all fuses and TOD’s on unit bake element is good all else checked good no error codes and diagnostics. Informed customer we will need an electrician to correct issue. Did replace turntable glass in microwave Did leave unit unplugged and breaker off for safety reasons . Job complete ."
Near Austin, TX 78739
Luis
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no ice. Ran diagnostics weak air flow from icebox fan,E2 error on icemaker,rna harvest test failed. Diagnosed unit will need a new maIn control due to weak voltage to fan and a new icemaker. O; ordrng 1 W10843055 (CONTROL) and 1 W11294907 (ICEMAKER)"
Near Georgetown, TX 78628
Lou
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I used my jumper wore ad tested the ice maker and it failed. I quoted the customer for the ice maker, but then tested the ice dispenser and found that the dispenser did not operate. Customer advised that the ice dispenser was working earlier this date. I inspected the harness at the bottom hinge of the left door and found the wires in the armed were broken. I advised the customer of my findings, No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Cliff
Job Details: 10/07/2019
MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site to diagnose a microwave that it takes too long to heat. Tested unit and found no mechanical failures and all is working as manufacture designed. Advised homeowner on operation for best results. No further repairs can be done to improve performance and all is working properly.
Near Austin, TX 78754
Scott
Job Details: 10/07/2019
OVEN AMANA AGR5330BAS3 Arrived on site for bulb having blown up. Found just bottom of light bulb welded in socket . Replaced bulb and socket . Tested all checked good with light and range . Job complete.
Near Killeen, TX 76542
Al
Job Details: 10/07/2019
DRYER MAYTAG MEDC215EW0 Dryer was at new address of2009 Wright Way Killeen Tx 76543706-718-6945 Mr Tavaris Arrived and confirmed the serial number and model number was the correct unit.I checked voltage at the outlet and got 142/121/121Removed back panel and confirmed the fuse was defective.I removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
DRYER WHIRLPOOL WED70HEBW0 "Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley and roller assembly is wearing out and felt seal for drum cut through damaging the room. Drum, and repair kit will both need to be installed to complete repairs. ordrng 1 CNOTES (CL ONLY) and 1 W10508188 (drum)"
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
WASHER WHIRLPOOL WTW5800SW0 Arrived on site to diagnose a washing machine that is not spinning. Tested unit and found clutch worn out and drive assembly broken. Both parts will need to be replaced to complete repairs. 1 CNOTES (CL ONLY) and 1 W10820043 (brake & drive tube)
Near Austin, TX 78739
Luis
Job Details: 10/07/2019
REFRIGERATOR LG LFXC24726S/02 "Arrived on site for no cool. Checked low side pressure,powered unit on found no change in pressure with unit off and then on pressure staying at +5,odd noise from compressor. Removed compressor,installed updated compressor,downloaded updated firmware to control,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on compressor powered on unit cooling down"
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site to replace control panel for washer. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Cliff
Job Details: 10/07/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site today goes a range that is leaking gas. Tested all parts and components and found flex line not fully tighened during time of install causing the leak. Tightened line properly and tested unit. Found all is functioning properly at this time. No gas leaks were found after services were performed.
Near Austin, TX 78757
Scott
Job Details: 10/07/2019
WASHER WHIRLPOOL MDB4949SHZ0 "Arrinved on site for washer not washing properly ,soap stays at bottom of tub. Ran diagnostics 7-1,6-1,5-2, erro codes . Wash motor never came on . No getting voltage to motor . Checked control and found one wire was not in connector plug . Replaced lead . Tested and motor was washing . Nonwater leaks detected .job complete ."
Near Round Rock, TX 78665
Cliff
Job Details: 10/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to diagnose a dishwasher that is not closing properly. Due to the tile floors unit was not leveled properly at time of install. Installed unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near , TX 76550
Al
Job Details: 10/07/2019
DRYER MAYTAG MEDB855DC4 Arrived to inspect motor humming noise and unit won’t work.During disassembly I again noticed there were a pair of socks and womenswear stuck in the blower housing.Freed the obstruction and unit began operating as designed.Job complete
Near Austin, TX 78749
Luis
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no cool. Found partial frost pattern on evaporator,Checked for dye found no traces of dye. Checked compressor compartment no dye,checked low side pressure,pressure reading +10-0 and compressor making loud odd noise,diagnosed faulty compressor. Installed a new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78717
Lou
Job Details: 10/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave venthood light. Upon further inspection, the customer had removed the light and it shows that it had shorted out due to melting a wiring harness ziptie onto it (photo). When I opened the new bulb package, I found that the bulb was broken. I removed the control and inspected it and it appears to be good, but I won’t know for sure until I can replace the bulb and test it. Ordering a new bulb ordrng 2 8206232A (lamp 40 watt)s"
Near Austin, TX 78756
Scott
Job Details: 10/07/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for draws rolling open . Found deli draw would slide open when doors were open . Leveling feet were not down . Raised front of unit with feet . Corrected problem . No water leaks detected at time of service . Job complete .
Near Austin, TX 78732
Scott
Job Details: 10/07/2019
ICE MACHINE KITCHENAID KUIC15PRXS2 "Arrived on site for wet ice and moisture building up around grid cutter . Ran diagnostics , all is checking normal . Did find that customer has had a new floor installed recently and installation of unit was causing door not to close properly .leaving a gap so warm air was entering cabniet . Quick pics attracted of hole unit is in . Explained install issue . Reinstalled so door wouldn’t bind on opening . No water leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Lou
Job Details: 10/07/2019
COOKTOP KITCHENAID KGCU467VSS02 "arrived on site to inspect cooktop burners. Upon further inspection, the customer advised that the back middle burner flame doesn’t work and the left front burner flame is too high. I tested all of the burners and f undo the back middle burner flame barely coming on and the front right burner flame extremely high. I attempted to adjust the flames but nothing changed. I found that the back middle burner orifice was the wrong one and the front right burner simmer orifice was wrong. I changed out both orifices and tested and both burners operated as designed. The customer pointed out that the front panel was badly scratched on both sides (photos). I am ordering the panel. No gas leaks detected during service.; ordrng 1 W10910414 (panel-cntl)"
Near Georgetown, TX 78633
Lou
Job Details: 10/07/2019
OVEN KITCHENAID KODE300ESS04 arrived on site to install previously diagnosed and ordered parts. I removed the bottom oven door and replaced the outer door panel due to it being damaged ad removed and replaced the unit console due to it being damaged. I tested the unit and it operated as designed. I am ordering the nameplate and ordering it D2C. Contacted the office (MS) to advise of the order. Office to have the nameplate shipped directly to the customer. ; ordrng 1 W10839793D2C (nameplate)
Near Austin, TX 78748
Wesley
Job Details: 10/05/2019
WASHER AMANA NTW4516FW3 Arrived onnsite and tested for screaming during spin. Unable to duplicate symptom or see any evidence of gearcase failure. All checks good. Advised customer to film failure.
Near Austin, TX 78737
Scott
Job Details: 10/05/2019
DRYER WHIRLPOOL WED8620HC0 "Arrived on site for unit making a loud rattling noise. Will need to order dampener pads for motor, vent tube. No lint build up at the time of service. Please call the return visit; ordrng 4 MOTORPADSs and 1 WPW10342188 (pipe-exhst)"
Near Georgetown, TX 78633
Al
Job Details: 10/05/2019
WASHER MAYTAG MVWB850YW1 Arrived to inspect washer loud noises.Free spun the basket and tub was grinding.Lifted unit up and oil from unit was on the floor underneath it.Customer said the buttons have been an issue lately. I attempted service test mode and verified the buttons were not all responding.
Near Killeen, TX 76549
Al
Job Details: 10/05/2019
DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer with long drying time.Removed the vent tube and the unit was clogged. I used the vent test kit to determine the issue was with the outside vent.Customer will have landlord clean ventilation system.Job complete.Unit works as designed.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/05/2019
REFRIGERATOR GE GTS16GSHJRSS "Arrived onsite for customer complaint of top mount refrigerator not cooling properly in RC section. Fond evaporator fan motor rattling and not moving air. ordrng 1 WR60X10346 (EVAPORATOR MOTOR)"
Near Dripping Springs, TX 78620
Scott
Job Details: 10/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for fan error code . Ran diagnostics got fan error code as well as UI error . Key pad is non responsive at times . Ran fan test and fan is making rattling noises . Ordering UI and will replace blower on return . Please call to set return.; ordrng 1 W11296171 (UI CONSOLE SS)
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2019
OVEN KITCHENAID KEBC208KSS03 "arrived on site to inspect oven noises. Upon further inspection, the customer provided a video of the noise which sounded like something metal rattling. The customer advised that it occurred during and after using the unit. I tested the unit on Bake at 350 degrees for approximately 20 mins. The unit never made any loud noises. I tested the unit on Bake w/convection on 350 degrees and no unusual noises. I increased the temp to 400 degrees with ad without convection and still no noises. I turned the bottom oven on Bake at 350 with and without convection at the same time the top oven was on and still no noises. Job completed."
Near Austin, TX 78753
Cliff
Job Details: 10/05/2019
DRYER WHIRLPOOL WGD7000DW2 Arrived on site to replace control panel for dryer. Replaced panel and found no change in operation. Reinstalled old panel and replaced main control. Found all is functioning properly at this time.
Near Austin, TX 78703
Wesley
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onnsite and replaced left door to fix handle leveling. Unit is now correct. All checks good.
Near Lago Vista, TX 78645
Paul
Job Details: 10/05/2019
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived onsite for the freezer to replace the dented door. I found the new door that was shipped with a deep scratch in it when removing the protective film and took a pic. The door will need to be reordered. Ordering C-notes & W10746792 DOR-FMD. ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10746792 (DOR-FMD)
Near Austin, TX 78739
Scott
Job Details: 10/05/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for grinding noise . Found a empty paper towel roll had fallen down lint trap vent and had gotten in blower wheel . Removed obstruction , all checked normal . No lint build up at time of service .
Near Waco, TX 76710
Chase
Job Details: 10/05/2019
RANGE WHIRLPOOL RBS275PRB00 Arrived on site complaint was not heating properly found the bake element broken removed old bake element put the new one and ran unit tested good everything gave
Near San Marcos, TX 78666
Luis
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for no cool. Removed evaporator cover found weak frost pattern pierced low side pressure reading 0 diagnosed faulty compressor. Replaced compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Inspected compressor and freezer compartment no dye found unit working as designed"
Near Lago Vista, TX 78645
Paul
Job Details: 10/05/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for the dishwasher with the dispenser door not opening or closing. I found the dispenser door gasket rolled out. I replaced the dispenser. Call complete.
Near Austin, TX 78746
Tyler B.
Job Details: 10/05/2019
WASHER WHIRLPOOL WTW8500BW0 "Arrived on site for unit with spinning issues, upon arrival found basket sitting slightly crooked, attempted to spin, but basket was making contact with outer tub causing damage to outer tub, advised to customer u it will need a new outer basket and inner basket to repair the unit
Near Lakeway, TX 78738
Leonardo
Job Details: 10/05/2019
MICROWAVE KITCHENAID KOCE500ESS09 Arrived on site to to test unit for door not closing correctly. Found microwave door not closing correctly on the right side. Made adjustment to door to close properly. No issues at this time. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 10/05/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to test unit for dishwasher motor leaking. Tested unit and found that unit was leaking from pump and motor. Replaced pump and motor. Tested unit, no leaks at this time. Left bad parts with customer. Job complete"
Near Woodway, TX 76712
Chase
Job Details: 10/05/2019
DRYER MAYTAG MEDC465HW0 Arrived on site complaint was dryer was not heat properly put my thermometer in their dryer was getting too hot need a vent cleaning let know customer to call the maintenance people for the apartment
Near Lakeway, TX 78734
Andy
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived on site to install previously diagnosed parts. Removed failed door and replaced with new. New door would not close properly as gasket on FC hinge side binds up and will not close. Attempted to heat gasket and refit with no improvement. Attempted to remove gasket from new door and replace with gasket on old door. With no success as gaskets started ripping. Will have to order new door. Customer pointed out evaporator cover is still rusting. Contacted office and it is covered. Ordering evaporator cover as well as new door. No water leaks present at time of service. Office to schedule.; ordrng 1 LW10436760 (DOOR) and 1
Near Austin, TX 78733
Tyler B.
Job Details: 10/05/2019
DRYER WHIRLPOOL WGD8620HC0 Arrived on site for unit shutting off. Found f3e3 error for thermistor. Removed and replaced thermistor and tested good.
Near Round Rock, TX 78681
Lou
Job Details: 10/05/2019
RANGE WHIRLPOOL KOCE500ESS09 "arrived on site to inspect oven door scratches. Upon further inspection, I found that the inner door frame had some damage at the left hinge area. It appears that the door was being removed and the hinge was not secured causing it to snap back and damage the frame. I removed and replaced the frame and reinstalled the door. Unit operated as designed, job completed."
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/05/2019
DRYER WHIRLPOOL WED9290FC0 "Arrived onsite for customer complaint of ventless dryer not drying properly and burning smell. Upon inspection, found dryer lint cartridge full of thick lint. Advised customer that cartridge and lint trap should be clean every cycle. Tested unit and found good air flow and drying as designed. All water connections were dry at time of service."
Near The Hills, TX 78738
Andy
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on site for refrigerator appears dead. Upon arrival found that RC is at 58° to 62° found FC at 17° to 19° and all lights in FC not operating and all but 2 lights in RC not operating. Pulled unit back off and found compressor pulling 1.5 amps. Touched compressor and it is extremely hot. Condenser fan was running but seemed weakOrdering SS and needed parts. 2 hour job. Office to schedule. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (SS JOB) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10807593 (PANTRY CONTROL ) and 1 W11127829 (FAN) and 10 W11130208 (LIGHT MODULE )s and 1 W11203918 (LIGHT MODULE ) and 1 WPW10143759 (DRIER ) and 1 WPW10306786 (LED CONTROL ) and 1 WPW8201675 (COMPRESSOR )
Near Austin, TX 78721
Joseph C.
Job Details: 10/05/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site for “not coming on” complaint. Per my previous diagnosis, removed and replaced belt switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78759
Cliff
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 arrived on site to diagnose a refrigerator that is slow to dispense water and is not producing ice. Tested unit and found icemaker fill tube heater wires broken and wiring foamed inside door. Door will need to be replaced to complete repairs. Call tech line and spoke with Scott. He advised that water is working properly without filter installed which indicates heavy minerals clogging filter prematurely. He advised that homeowner should have in-line filter installed behind the unit to reduce sediment coming into refrigerator. File# 7726038668; ordrng 1 W11254957 (DOOR SS)
Near San Marcos, TX 78666
Robert
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace evaporator cover. After replacement test operation. No leaks detected at time of service
Near Belton, TX 76513
Chase
Job Details: 10/05/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site found ice machine not making ice properly was not filling with water bad water valve replaced parts tested everything worked all lines are dry
Near Austin, TX 78732
Andy
Job Details: 10/05/2019
REFRIGERATOR GE CFE28TSHSS Arrived on site for refrigerator over cooling. Preformed temperature test and found unit almost spot on. Found some products as low as 31° but most products at 35° to 37° set temp from 37° to 40° spoke with customer on unit and use and care. No water leaks present at time of service.
Near Killeen, TX 76541
Al
Job Details: 10/05/2019
RANGE WHIRLPOOL WFE540H0ES1
Near San Marcos, TX 78666
Robert
Job Details: 10/05/2019
DRYER WHIRLPOOL WED5620HW0 Arrived on job for complaints of no display. Replaced panel and test dryer.
Near Cedar Park, TX 78613
Lou
Job Details: 10/05/2019
COOKTOP WHIRLPOOL WFE515S0ES2 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main wiring harness and terminal block due to the old parts shorting out. Tested the unit and all burners and oven operated as designed. Job completed.
Near Austin, TX 78753
Cliff
Job Details: 10/05/2019
WASHER WHIRLPOOL WTW5100VQ0 Arrived on site to doublecheck washing machine.
Near Marble Falls, TX 78654
James
Job Details: 10/05/2019
OVEN WHIRLPOOL WFE515S0EB2 Arrived on site and found left front burner inner circle not heating. Inspected burner and found to have failed. Installed new element and tested. Unit tests good. Job complete
Near San Marcos, TX 78666
Robert
Job Details: 10/05/2019
WASHER MAYTAG MVWC465HW2 Arrived on job to replace lid latch. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78738
Andy
Job Details: 10/05/2019
DRYER MAYTAG MED5500FW0 Arrived on site for dryer not operating. Tested and inspected unit and found improper voltage to unit. Found 120 volts to unit. Instructed customer on issue and on use and care and practice for best performance. No repairs are needed at this time.
Near Waco, TX 76705
Chase
Job Details: 10/05/2019
WASHER MAYTAG MVWX655DW1 Arrived on site complaint was washer will not work properly plugged it in and ran the unit numerous times with clothes in it can’t find anything wrong customer said she’ll call back if it happens again
Near Austin, TX 78703
Joseph C.
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived on site for “not cooling” complaint. Inspected unit and found loose connection, at inverter. Reconnected connection to inverter. Found freezer lights not working. Ordered new module..; ordrng 1 W10908166 (module)"
Near Austin, TX 78745
Leonardo
Job Details: 10/05/2019
OVEN WHIRLPOOL WFG515S0ES0 "Arrived on site to test unit for possible fire issue. Tested unit, burner was burning correctly found that unit was burning left over fire extinguisher chemical inside the oven. No issues at this time. Job complete"
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Arrived onsite to install new FC door to French door refrigerator from my prior visit’s diagnosis. Removed and replaced door. Reassembled. Door now sits well with cabinet. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 10/05/2019
DRYER MAYTAG MEDB765FC0 Arrived on site for no operation. Plug unit in after verifying the voltage is correct. As soon as you plug the dryer in the drum light comes on. Unit has failed door switch. Cannot enter diagnostics will order control. ; ordrng 1 W10847984 (switch) and 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec) and 1 WP3406107 (switch-dor)
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/05/2019
REFRIGERATOR GE PSS26NSWASS Arrived on site for poor flow from water dispenser. Removed and replaced filter housing assembly. Operations are now normal with no water leaks.
Near San Marcos, TX 78666
Luis
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Arrived on site for cooling issue. Powered unit on found fresh food evaporator fan pulsating. Removed cover,wiggled harness found fan motor would power on and off,disconnected harness found broken wire from liner harness
Near Horseshoe Bay, TX 78657
James
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Arrived on site and tested operation. I found damper door stuck open and control sees it as closed. Damper door would not cycle from opened to closed. Tested for proper voltage and found improper voltage from control. I also found filter housing has frozen and began to leak after filter removed and the ice began to thaw. Inspected damper as well and found motor has shorted causing failure. Unit will need new control, damper and filter housing to repair. Also instructed customer that the filter would need to be replaced due to it freezing as well. I turned the water off to unit so that it will not leak due to failed housing ; ordrng 1 W11088499 (CONTROL)"
Near Killeen, TX 76549
Al
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH31017HB2
Near Marble Falls, TX 78654
Paul
Job Details: 10/05/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the range with the open top burners getting too hot when set on low. Ms also stated the oven is too hot. I found the open top burner valves not set for LP. I adjusted the low flame setting on all 4 burners. I tested the oven temp with the control set at 350 degrees. I found the oven averaging 347 degrees and working as designed. I explained to me that the preheat temp will go way above the set point temperature. Call complete. Use Authorization # WM7X500APL1.
Near Austin, TX 78759
Cliff
Job Details: 10/05/2019
DRYER MAYTAG WED4850HW0 Arrived on site to diagnose a dryer that is making unusual noise and not heating properly. Tested unit and found lint buildup in blower wheel causing blower to be out of balance and not move air efficiently. Cleaned out blower wheel and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Al
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect oven temperature issues.Used my temperature meter and to gauge temperature readings and at 500 degrees the temperature meter read 505 at the end of the test.Unit was Calibrated and now works as designed.Job complete
Near Manor, TX 78653
Joseph C.
Job Details: 10/05/2019
RANGE WHIRLPOOL WFE525S0HB0 "Arrived on site for “stuck button” complaint. Per my previous diagnosis, removed and replaced control. Unit checks good."
Near Marble Falls, TX 78654
James
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and tested operation. I found temperatures normal. Tested thermistors and found fresh food evaporator thermistor was reading 96 degrees and all others test good. Called tech line and spoke to TJ #7726041369. Installed new evaporator cover and tested. Unit tests good. Job complete
Near Austin, TX 78757
Cliff
Job Details: 10/05/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose a washing machine that will not turn on. Tested unit and found no mechanical failures but control locked out due to over sudsing. Advised homeowner on proper soap usage and no further repairs are needed at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed evaporator cover and found frost pattern but fan not running. Removed and replaced evaporator fan motor. Reassembled and tested. Good air flow coming from evaporator. No other issues found. All water connections were dry at time of service.
Near The Hills, TX 78738
Andy
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site for refrigerator not cooling in either compartment. Preformed temperature test in FC and found within range, preformed temperature test in RC and found abnormal warm. Also found water dispenser not dispensing water. Found frost buildup on RC evaporator cover. Found failed controls and thermistors.
Near Austin, TX 78703
Joseph C.
Job Details: 10/05/2019
OVEN KITCHENAID JGR8875QDS "Arrived on site for “bake feature not working” complaint. Inspected unit and found bake ignitor to be faulty. Removed and replaced bake ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78734
Andy
Job Details: 10/05/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site for dishwasher wheels coming off and dirty dishes. Tested and inspected unit and found failed wheels and pump motor assembly.Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full by check.
Near Manor, TX 78653
Joseph C.
Job Details: 10/05/2019
DISHWASHER GE GSD2300R00BB "Arrived on site for “not draining” complaint. Per my previous diagnosis, removed and replaced sump inlet and drain hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78748
Leonardo
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site to test unit for error codes. Unit not display not working. Found that console was not working.
Near New Braunfels, TX 78132
Robert
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of not cooling. Ran diagnostics and test 4 compressor working. Found the main control had bad relay and UI not communication with main control. After replacement test operation all functions working. No leaks detected at time of service.
Near Austin, TX 78747
Scott
Job Details: 10/05/2019
WASHER MAYTAG MHW4200BW0 Arrived on site for leaking washer . Found small drips from under door bottom. Found hair build up on inner door glass . Wiped down door glass . Couldn’t find any holes or tears in bellow . Ran diagnostics 3 times . Leak didn’t reappear . No other leaks detected with any hoses . Job complete .
Near Marble Falls, TX 78654
James
Job Details: 10/05/2019
WASHER MAYTAG MHW5630HC0 Arrived on site and installed new tub assembly and dispenser. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/05/2019
OVEN WHIRLPOOL WOS51ECOAS02 Arrived on site for no operation. Found unit to be totally dead. Removed and replaced two clean cycle switch’s. Unit now operates properly.