Near Austin, TX 78727
David
Job Details: 02/04/2020
DRYER LG DLE7200WE "Arrived on site to diagnose a dryer that has intermittent display / control issues. At times unit will not power on, or if it does the UI is unresponsive. Recommended replace of Comtrol. Ordering EBR85069901 control. ; ordrng 1 EBR85069901 (CONTROL)"
Near Marble Falls, TX 78654
James
Job Details: 02/04/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. Found all buttons but start function. Found control has failed causing issue. Installed new control. . Tested operation and found unit working properly. Job complete
Near Manor, TX 78653
Andy
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for refrigerator not making ice. Inspected unit and found ice container filled with ice and all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78758
David
Job Details: 02/04/2020
WASHER MAYTAG MVWB765FW3 "Arrived onsite to diagnose a washer that was giving customer an OFB error. Performed diagnostic and found error codes F0E5 off balance load, F8E6 water hazard, F0E3 overload. Ran diagnostic / calibration and could see basket banging around inside tub, more then usual. Reached in and was able to move basket around on the shaft under the nut. Attempted to remove nut to check for damage, but shaft just spins. Unit likely has a bad gearcase shaft and basket / spaner nut can’t be removed. Will need to do a full tub job and remove assembly as one. Ordering W10811957 basket, w10909670 spaner nut, w11032711 washer, w11089264 filter, w11219115 tub, w11393685 gearcase, wp90767 filter screw, 2MAN. Office to reschedule for 2MAN.; ordrng 1 2MAN (2MAN) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11089264 (filter) and 1 W11219115 (TUB) and 1 W11393685 (GEARCASE) and 1 WP90767 (screw)"
Near Austin, TX 78738
Brandon
Job Details: 02/04/2020
WASHER MAYTAG MVWB955FC1 "Arrived on site for customer complaint of unit not draining or spinning at the end of the cycle, not on every cycle though. Found F2e1 error code, I cleared error code, ran diagnostic test cycles, found water valves, drain pump, agitation, and spin cycle all worked, as well as lid lock. I calibrated unit, everything tested good.
Near Austin, TX 78739
Luis
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for dispenser issues. Found switch not making full contact with door added spacer to liner tested door switch operation good,tested water and ice unit working as designed ; used 1 WPW10221048 (SPACER) from stock"
Near Austin, TX 78728
Chase
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site. Found frame for center drawer had a cracked roller to the frame being twisted. Will need to replace frame and roller to repair. Office will need to call customer to reschedule once parts arrive. Customer will need to coordinate with tenant who will be moving in soon. Pic of purchase receipt attached; ordrng 2 W11164152 (Roller)s and 2 W11175807 (Axle)s and 1 W10861519 (Holder)
Near Georgetown, TX 78628
Jonathan
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator right RC door damaged. Inspected door and found manufacturer defect on top right corner(see SD-QUICKPIC). Removed defective door and installed new. Tested door operation. All tested good, no water leaks detected."
Near Pflugerville, TX 78660
Cliff
Job Details: 02/04/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washing machine that is not turning on. Tested unit and found GFCI breaker tripped. Advised homeowner that manufacturer recommends unit not be on that type of circuit. Homeowner will need to have breaker replaced to complete repair. No leaks were found at time of service.
Near Manor, TX 78653
Andy
Job Details: 02/04/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived on site for washer LF code and not filling with water. Tested and inspected unit and found failed housing with valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near West Lake Hills, TX 78746
Kevin
Job Details: 02/04/2020
OVEN WHIRLPOOL KEBS279BSS00 Arrived on site and found customer experienced F5E4 and F1E1 error after a self clean. Customer has reset oven at breaker and restored function to user interface. Lock started working again after it cooled down. Recommended to customer that self clean be avoided as it can cause multiple Types of malfunction.
Near Austin, TX 78746
Kevin
Job Details: 02/04/2020
OVEN JENN-AIR JJW3430IM00 Arrived on site and inspected oven and found on upper convection fan there are scrape marksman the panel behind the fan blade. Took picture of scrapes. Adjusted fan blades moving each one forward a few millimeters until it no longer scrapes. Job complete
Near Austin, TX 78721
Scott
Job Details: 02/04/2020
DISHWASHER WHIRLPOOL WDF550SAFS0 "Arrived on site for no power dish washer. Checked outlet ,and power cord are in good condition . Controls are not responding . Unit will beep when powered up after but controls don’t light up or respond to commands . Replaced main control . Nothing changed . Ordering overlay and other controls . Nomwater leaks detected . Please call to set return.; ordrng 1 W10891572 (cntrl-elec) and 1 W10891576 (cntrl-elec) and 1 W10891596 (overlay)"
Near Manor, TX 78653
Andy
Job Details: 02/04/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave rattling and shutting off. Tested and inspected unit and found failed blower fan. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Manor, TX 78653
Andy
Job Details: 02/04/2020
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for range door issues. Inspected unit and found outer door slightly coming apart. Contacted office and was instructed that this is cosmetic and is not covered under warranty. Spoke with customer on this and on use and care and practice for best performance. No repairs are to be done at this time.
Near Austin, TX 78738
Brandon
Job Details: 02/04/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of no lights in freezer section, found broken wires at module harness, called techline
Near Liberty Hill, TX 78642
James
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site and tested operation. Found compressor hot and unit at 50 degrees. Found compressor hot to touch and drier at room temperature. Customer stated the unit has been at or below 50 degrees for 3 weeks. Unit has a failed compressor. Quoted customer $399.99 plus tax to install new compressor, drier and stub. Installed new compressor, stub and dye drier. Vacuumed system to clear and test for leaks. Charged with 4.8oz 134 a and tested. Unit now cooling. Job complete"
Near Austin, TX 78751
Scott
Job Details: 02/04/2020
REFRIGERATOR IKEA ISC23CNEXY02 "Arrived on site for fresh food top shelf freezing . Found fresh food temp set to 35 , shelves were not in proper place causing poor air flow . . Did find dampener door making noise when moving . Silicone greased door . No parts needed . No water leaks detected at time of service . Job complete ."
Near Copperas Cove, TX 76522
Al
Job Details: 02/04/2020
MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived to inspect damaged door.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.
Near San Marcos, TX 78666
Luis
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no ice. Diagnosed defective icemaker, installed a new icemaker powered unit on icemaker ran through a cycle and filled with water."
Near Georgetown, TX 78628
Lou
Job Details: 02/04/2020
MICROWAVE WHIRLPOOL WMH32519FS1 "arrived on site to inspect microwave arcing. Upon further inspection, I found where the metal rack had arced on the walls in all four corners. Customer advised that the unit was shooting sparks and now it doesn’t heat. I removed the unit and found where the diode had grounded itself on the metal screen. I verified that the magnetron had not ruined the wave guide. I am ordering the magnetron, capacitor and diode and scheduled return service.; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE) and 1 WPW10693025 (magnetron)"
Near Georgetown, TX 78628
Jonathan
Job Details: 02/04/2020
DISHWASHER BOSCH SHE68T55UC/07 "(DS)Arrived on site for dishwasher not draining. Inspected unit and work area. Found dishwasher drain line being shared with reverse osmosis drain( see SD quick pic). Performed diagnostics mode found drain pump activated and draining. Inspected drain line and found object blocking drainage. Removed objected and tested operation, all tested good.
Near Wimberley, TX 78676
Jacob
Job Details: 02/04/2020
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 arrived onsite for unit not making ice. Called Electrolux Techline. They suggested that the water fill line is bad. Got file number #83343936. Ordered part. Rescheduled with customer ; ordrng 1 241920106 (FILL TUBE KIT)
Near Round Rock, TX 78665
David
Job Details: 02/04/2020
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site to diagnose dishwasher that would not power on. Checked for voltage at outlet and found loose plug. Tightened plug in socket and unit came on immediately. No repair necessary, plug was loose in outlet.
Near Georgetown, TX 78633
Jonathan
Job Details: 02/04/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for to install previous diagnosed part. Removed failed control and installed new. Performed diagnostics mode and activated convection fan motor and found operating. Put unit in normal convection bake mode and monitored fan cycling. All tested good.
Near Pflugerville, TX 78660
Cliff
Job Details: 02/04/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is running loudly. Tested all parts and components and found no mechanical issues at this time. Advised homeowner on noises that are possible when washing heavier loads. No leaks were found at time of service and no repairs are needed at this time.
Near Round Rock, TX 78681
Cliff
Job Details: 02/04/2020
WASHER MAYTAG MVWC416FW0 Arrived on site to replace pulley shield. Replace sheild and calibrated unit. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Andy
Job Details: 02/04/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer will not go past sensing. Tested and inspected unit and found failed control and actuator. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Waco, TX 76712
Jonathan
Job Details: 02/04/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer that was not turning on. Inspected unit and work area. Tested voltage going to unit and found no voltage. Reset breaker and still found no volts going to the unit from L1 to L2 at the terminal block. Advised customer to contact her apartment office and have an electrician come fix the outlet/breaker. Call complete.
Near Lago Vista, TX 78645
Lou
Job Details: 02/04/2020
OVEN WHIRLPOOL WFE505W0HZ1 "arrived on site to inspect range oven temps. Upon further inspection, customer advised that the nit is not heating properly and food is not cooling all the way through. Using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp reading was 410. The next five readings were 32s, 390, 337, 380, 340 for an average temps of 353.8 degrees. I advised the customer of my findings an recommended that they wait an additional 15-20 mins after preheat to place the food in the unit to give it enough time to heat the entire cavity and heat the food more evenly. No repairs needed at this time. Job completed."
Near Georgetown, TX 78626
Jonathan
Job Details: 02/04/2020
REFRIGERATOR MAYTAG MFT2976AEM01 "Arrived on site for refrigerator top FC drawer not closing properly. Inspected unit and found bottom basket not in correct position. Made correction and assembled unit. Tested both upper and lower opening and closing operation. All tested good, no water leaks detected at time of service."
Near Georgetown, TX 78626
Jonathan
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site for RC not cooling. Performed diagnostics mode and tested RC defrost thermistor. Found sensor opened. Found unit in adaptive defrost cycle. Removed failed sensor and installed new. Removed from adaptive defrost and put in basic defrost cycle. Tested all other operations. All tested good, no water leaks detected."
Near Round Rock, TX 78681
Cliff
Job Details: 02/04/2020
WASHER WHIRLPOOL WET4024EW0 arrived on site to diagnose a washer that is not completing cycles. Tested unit and found lid switch strike broken.
Near Austin, TX 78737
Kevin
Job Details: 02/04/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site and inspected washer and found saved errors F0E5, F8E1, F5E2, found drain hose is too far down into standpipe, after correcting it ran tests one through 12 and everything passed. Spoke with tech line and they said error codes and customers experience is likely due to water siphoning from the drain hose. No water leaks from connections at time of service, job complete SR#7727044732"
Near Pflugerville, TX 78660
Cliff
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to diagnose a refrigerator that is leaking in the RC. Found foam from you about cover was left in the drain during previous repair. This has clogged the drain causing it to overflow. Removed foam from drain and found all is functioning properly at this time.
Near Round Rock, TX 78664
David
Job Details: 02/04/2020
COOKTOP KITCHENAID WCG97US0HS00 Arrived on site to diagnose cooktop with non lighting center burner. Found no spark was coming from Ignitor on center burner. Replaced spark module and retested. Unit immediately sparked and ignited. All is working as designed. Call complete.
Near Granite Shoals, TX 78654
James
Job Details: 02/04/2020
WASHER WHIRLPOOL WTW7040DW0 Arrived on site and installed new bezel and screws. Verified proper fit. Job complete
Near Wimberley, TX 78676
Jacob
Job Details: 02/04/2020
DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for unit burning up at the control board. Opened up unit. Found that control board was burned up. And wire harness damage leading to control board. Got Sr#7726997574 from safety techline. Job complete
Near Austin, TX 78703
Kevin
Job Details: 02/04/2020
WASHER WHIRLPOOL WTW5800SW0 "Arrived on site and inspected washer and found it is leaking from a crack in the tub on the left rear side near the center. job complete"
Near Austin, TX 78739
Kevin
Job Details: 02/04/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site and inspected dishwasher and found drain pump has failed, after replacing the drain pump dishwasher is now operating normally and will complete a diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78665
Cliff
Job Details: 02/04/2020
OVEN WHIRLPOOL WGE745C0FS01 Arrived on site to diagnose a range with burners heating at different speeds. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on different styles of burners and what to expect out of performance.
Near Austin, TX 78759
David
Job Details: 02/04/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to diagnose dishwasher that I was informed is not finishing cycles or dissolving soap. Attempted diagnostics and could hear diverter motor just clicking and stopping, clicking and stopping. Will not error out either. Only error present is F7E1 No heat. Unit will not finish a diag cycle, just loops. Will need a sump with new Diverter in order to even move further. UI has to be pressed a large number of time to get buttons to respond, and replacement is also recommend.
Near Fischer, TX 78623
Jacob
Job Details: 02/04/2020
OVEN WHIRLPOOL WFE505W0HZ0 "Arrived onsite for unit making poping noises possibly at the switch, using right front burner and unit not heating in oven. Tested unit for both issues. Could not duplicate issue with front burner. Found no issues at this time. Gave customer instruct on oven temperature setting. Job complete"
Near Temple, TX 76502
Al
Job Details: 02/04/2020
MICROWAVE BOSCH HMV8051U/01 "Arrived to inspect Bosch microwave wouldn’t start.Customer made selections and unit counted down on display, but turntable motor didn’t turn and unit didn’t work.I suspect the switches may be defective.Ordering research for possible solutions.Display works.; ordrng 1 CNOTE (RESEARCH FOR FUSES.)"
Near Lakeway, TX 78734
Brandon
Job Details: 02/04/2020
DISHWASHER GE GSD4860JO1FF
Near Waco, TX 76708
Jonathan
Job Details: 02/04/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer that had timer that would not advance. Inspected unit and work area. Tested voltage during a load and found 144.8 V from L1 to neutral, L2 to neutral, and L2 to ground. I found 248 V from L1 to L2. But had 20 V going from L1 to ground. I tested the voltage at the plug and found proper voltage. However was loosing voltage from L1 to ground at the terminal block. Advised customer to get a new cord. Call complete."
Near Round Rock, TX 78665
David
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "Arrived on site to follow up on icemaker not producing ice. Checked sensor via diagnostic mode and was gettin reading of full ice bucket / not present. Checked ice bucket and found wrong part installed. New ice bucket doesn’t have a cutout for the optical eye. All is working as designed with correct ice bucket."
Near Austin, TX 78746
Luis
Job Details: 02/04/2020
REFRIGERATOR KITCHENAID KUIC15PHZS0 "Arrived on site for mold on tubing and tank. Replaced reservoir,tube,hose,and pan water,cleaned liner. Ran diagnostics all test passed.
Near San Marcos, TX 78666
Luis
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for no cool. Found traces of oil on evaporator. Installed a uv drier,attempted to install a new evaporator found about 1” to 1 1/2” of suction line unable to use lockring tool on evaporator installation,called tech support per tech support information being sent to product review team SR#7727053156; used 1 L13000622 (COUPLING (REPLENISH TO KIT)), 1 L13000818 (EXTENSION (REPLENISH TO LOCKRING KIT)), and 1 L13002334 (COUPLING (REPLENISH TO KIT)) from stock"
Near Austin, TX 78738
Brandon
Job Details: 02/04/2020
RANGE KITCHENAID KDRS483VBK01 "Arrived on site to replace spark modules ordered by previous tech, I replaced spark modules, burners tested good. Found stuck key error code, ordering appliance manager control and UI membrane. SR#7727042756 ; ordrng 1 W10495854 (transformr) and 1 W10852104 (cntrl-elec) and 1 WPW10116117 (swtch-memb) and 1 WPW10298120 (cntrl-elec)"
Near Waco, TX 76705
Jonathan
Job Details: 02/04/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site for microwave that was making a knocking noise. Inspected unit and work area. Tested unit during regular cycle and was unable to replicate the issue. The customer stated that the issue had kind of gotten away a few months ago but it happened again within the last week or two. She says that it doesn’t really happen very often but she just wanted to get it checked. I asked her if she had power cycled the unit before. She said she hadn’t. I power cycled the machine and tested the unit again. Unit operated as designed. I told her to call back if she started hearing it again consistently. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 02/04/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace previously ordered parts for refrigerator. Found unit cooling properly at this time and failure was caused by miscommunication between controls causing permanent defrost mode. Replaced main control, UI, and power supply control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78741
Robert
Job Details: 02/04/2020
WASHER WHIRLPOOL NTW4516FW2 Arrived onsite for washer leaking. Ran diagnostics and tested functionality. No leaks detected at time of service. Complete
Near Austin, TX 78753
Scott
Job Details: 02/04/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site for washer not spinning out . Ran diagnostics now error codes . Test wash agitating sounded off . Spun stator bye hand . Every so often unit would lock up . Found change in between wash plate and basket . Removed change , unit is now operating normally . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78747
Robert
Job Details: 02/04/2020
RANGE AMANA AGR5330BAS3 Arrived onsite for range having stuck knob. Upon inspection we found that the knob for the front left burner is stuck open. Ordering parts.. ; ordrng 1 W10141711 (valve-brnr)
Near Austin, TX 78737
Kevin
Job Details: 02/04/2020
RANGE WHIRLPOOL WOS51EC0HS01 Arrived on site and inspected oven and found is isn’t hooked up to WiFi spoke with techline and they said connecting it should correct fast time on clock. SR#7727045712
Near Austin, TX 78752
Scott
Job Details: 02/04/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on site installed handle and name plate . No water leaks detected at time of service . Job complete .
Near Austin, TX 78752
Scott
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site , will need freezer gasket . Ordering gasket control adhesive ,thermostat . No water leaks please call to set return . ; ordrng 1 W10249196 (gasket-fip) and 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec) and 1 wp482338 (adhesive)"
Near Georgetown, TX 78628
Jonathan
Job Details: 02/04/2020
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for for oven clock not keeping correct time. Performed diagnostics mode and checked for fault codes. Found none. Disassembled unit and to inspect terminal connectors and found ground loose. Corrected ground wire and assembled unit. Tested operation. Found unit not connected to WiFi. Informed customer that unit will need to be connected to WiFi to correct time issue. All other operations tested good.
Near Leander, TX 78641
Lou
Job Details: 02/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and ran test 56 and it showed E0-no errors for the ice maker. I ran test 57 and the ice maker harvested as designed. I ran test 45 to fill the ice tray and I could hear the valve open up, but no water entered the tray. I disconnected the file tube and found it frozen/clogged with ice. I tested the heater and could not feel it heating. I advised the customer of my findings. I am ordering the fill tube heater and will return with the prescreened parts. Will need to replace the HV control along with the heater. No water leaks observed during service.; ordrng 1 W11226501 (FILL TUBE HEATER)"
Near Horseshoe Bay, TX 78657
James
Job Details: 02/04/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site and found freezer lights and upper fresh food lights out. Found right hand freezer light has failed. Installed new and tested. Unit tests good. Job complete ; ordrng 1 W10908166 (module)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site and installed freezer door. All checks good. Unit is now operating as designed.
Near Austin, TX 78705
Wesley
Job Details: 02/04/2020
WASHER MAYTAG MVWC565FW1 Arrived onnsite and found unit cam broken. Replaced cam and belt. All else checks good and is now operating as designed. Advised maintenance on repair . All checks good.
Near Austin, TX 78758
David
Job Details: 02/04/2020
WASHER WHIRLPOOL WFW560CHW1 Arrived on site to install previously diagnosed parts. Installed new UI console and retested. Unit is now working as intended. Call complete.
Near Austin, TX 78703
Wesley
Job Details: 02/04/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onnsite and replaced the end cap panel. All checks good. Unit is now correct.
Near Austin, TX 78721
Scott
Job Details: 02/04/2020
COOKTOP IKEA ICS300XS00 "Arrived on site for right front burner not sparking . Found switch had grooved itself out not allowing switch to turn . Replaced switch HARNES . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78745
Robert
Job Details: 02/04/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher leaking. Upon inspection we found that drain hose had not been installed. Installed drain hose onto garbage disposal and tested functionality. Everything is working properly and no leaks detected. Complete.
Near Austin, TX 78724
Scott
Job Details: 02/04/2020
DISHWASHER WHIRLPOOL WDF110PABB4 "Arrived on site for soap staying in bottom of dish washer . Found wash motor has failed .. Replaced sump and motor . All checked normal . Nonwater leaks detected at time of service .
Near Austin, TX 78702
Wesley
Job Details: 02/04/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and found unit power shorted at block. Repaired wiring, all checks good. Unit is now operating as designed."
Near Gatesville, TX 76528
Jonathan
Job Details: 02/04/2020
DISHWASHER FRIGIDAIRE FGID2466QB7A Arrived on site for dishwasher that’s throwing an ER code. Inspected unit and work area. ER codes are for touch pads. I power cycled the unit and had the code come up immediately. I tried to unplug the console and replug it in. The code came back up. Ordering console and rescheduling ; ordrng 1 5304506663 (console assembly)
Near Georgetown, TX 78628
Jonathan
Job Details: 02/04/2020
DISHWASHER WHIRLPOOL WDF130PAHS1 "Arrived on site for dishwasher not drying dishes. Measured incoming water temperature at 120°. Performed diagnostics mode, no error codes. Monitored test cycle and checked amp draw to element. Dishwasher is not equipped with rinse aid dispenser. Found unit operating as designed. Spoke with customer on user care guide."
Near Austin, TX 78736
Luis
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for no ice. Found broken wires at freezer door hinge unit will need a new freezer door. Need AUTHO approval ; ordrng 1 LW10691266 (FREEZER DOOR)
Near Belton, TX 76513
Al
Job Details: 02/04/2020
REFRIGERATOR IKEA IX7DDEXGZ002 Arrived to inspect door switch issue.Confirmed the complaint and noticed the freezer door switch was frozen in the open position.Noticed the gasket was not touching the cabinet near the switch.Used my steamer to defrost the switch and to mold the gasket to the cabinet.Also raised the door to better meet the cabinet.Job complete
Near Niederwald, TX 78640
Jacob
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for lights not turning on in unit. Tested unit. Found that light in the freezer compartment was not working. Ordered part. Rescheduled with customer. Customer already has LBH; ordrng 1 W11205083 (module)
Near Austin, TX 78704
Robert
Job Details: 02/04/2020
OVEN KITCHENAID KOST100ESS03 Arrived onsite for oven not having power. Ran diagnostics and found that the thermal fuse was blown and the blower motor was not working. Replaced fuse blower motor and control board. Tested unit and everything is working properly. Complete
Near Austin, TX 78737
Kevin
Job Details: 02/04/2020
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site and inspected dishwasher and found diverter housing is leaking. after replacement leaking has stopped. No further repair is required at this time, job complete"
Near Austin, TX 78754
Andy
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for refrigerator loud noise. Tested and inspected unit and found copper tubing as well as condenser loose and rubbing and rattling. Made needed adjustments and tighten. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78705
Wesley
Job Details: 02/04/2020
REFRIGERATOR AMANA ARS9168AW Arrived onnsite and replaced icemaker hose during testing due to leak along center of hose and mold. Later determined leak from condensation forming along exterior sealed line. Advised on findings.
Near Manor, TX 78653
Andy
Job Details: 02/04/2020
OVEN WHIRLPOOL WFE515S0ES2 Arrived on site for range oven not heating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78704
Wesley
Job Details: 02/04/2020
WASHER AMANA NTW4516FW2 Arrived onnsite and found possible signs of control failure Would not run a calibration.Was advised has off balance loads frequently. Tested spin and found unit spinning properly. Draining properly also. Advised customer on findings. Advised on readjustment of clothing and drain and spin cycle.
Near Eddy, TX 76524
Jonathan
Job Details: 02/04/2020
WASHER MAYTAG MVWX655DW0 Arrived on site for washer that would not operate. Inspected unit in work area. Unit is placed on front outside deck away from water line connections. Customer has this hooked up to an extension cord. Customer advised the it wouldn’t spin out enough to dry his clothes. Placed unit into service diagnostics and found an F8 E1 (long/no fill) error code. Placed unit into a manual test due to no water line connections and was able to get the machine into a low speed and high speed spin with no issues. I was also able to get the agitation to work as designed. Issue is with the amount of water coming into the unit. Unit is operating as designed.
Near Georgetown, TX 78628
Jonathan
Job Details: 02/04/2020
OVEN KITCHENAID KODE300ESS03 "Arrived on site for double oven. Top oven convection fan making intermittent noise and liquid in between oven door. Found thermal expansion causing fan failure with fan. Removed fan blade and nut, installed new. Tested convection fan operation. Estimate good for 30 days. All else tested good."
Near Austin, TX 78734
Brandon
Job Details: 02/04/2020
REFRIGERATOR JENN-AIR JS48NXFXDE00 "Arrived on site for customer complaint of lights in freezer not working, found upper right side light module failed, I replaced module, unit tested good,
Near The Hills, TX 78738
Brandon
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site to replace control, after replacing control, unit tested good.
Near Austin, TX 78748
Robert
Job Details: 02/04/2020
WASHER MAYTAG MVWB835DW3 Arrived onsite for washer making squeaking noise. Ran diagnostics and found that the gearcase was squealing during spin cycle. Complete
Near Austin, TX 78749
Luis
Job Details: 02/04/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for low ice and water leaking. Diagnosed water leaking from icemaker. Ran diagnostics good air flow from ice box fan. Replaced icemaker ran fill test no leaks from icemaker.
Near Kyle, TX 78640
Jacob
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01
Near New Braunfels, TX 78132
Luis
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for no ice and not cooling. Compressor and fans not running,ran diagnostics fans passed,icemaker harvest passed,good air flow from fan,powered unit on and off from ui compressor not powering on. Power cycled unit from plug,compressor powered on diagnosed faulty main control,ordering new main control ; ordrng 1 W10807590 (CONTROL)"
Near Lago Vista, TX 78645
Lou
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker and water dispenser not working. Upon further inspection, I tested the water dispenser and very little water dispensed. I removed the filter and installed the bypass and the water dispensed as designed. I advised the customer that they would need to purchase another filter as theirs is defective. No water leaks observed during service, job completed."
Near Temple, TX 76504
Al
Job Details: 02/04/2020
RANGE WHIRLPOOL WFC150M0EW3 "Arrived to inspect range oven not heating.Confirmed the complaint and checked bake, broil and fuse.All checked good.Removed and replaced the control, reassembled and unit began heating properly.Customer satisfied.Job complete"
Near Austin, TX 78703
Kevin
Job Details: 02/04/2020
RANGE KITCHENAID KDRS467VSS04 Arrived on site and inspected range and found that wind oven door is closed it does not keep door switch pressed and light will turn back on. Hinges appear to be operating normally but recommended to customer that a small neodymium magnet be attached to the door to take up the necessary space. Previous technician had used a shim which worked until it melted. Reported to MS.
Near Austin, TX 78744
Robert
Job Details: 02/04/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for refrigerator light not coming on and gasket being torn. Upon inspection we found the right side refrigerator door switch is not working. And right side door gasket torn. Ordering parts office to reschedule. ; ordrng 1 W11384469 (SWITCH)
Near Georgetown, TX 78628
Jonathan
Job Details: 02/04/2020
OVEN WHIRLPOOL WFG530S0ES1 Arrived on site for range oven not heating. Inspected unit and work area. Found pan hanging on bottom drawer and interfering with spark igniter. Performed temperature test on bake maiden at 350°. Found unit within range. Spoken with customer on failure. All tested good.
Near Spicewood, TX 78669
Brandon
Job Details: 02/04/2020
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for customer complaint of unit leaking, found leak coming from sump assembly seal, I replaced sump assembly, unit tested good.
Near Austin, TX 78702
Wesley
Job Details: 02/04/2020
REFRIGERATOR IKEA IX6HHEXDSM03 "Arrived onnsite and was able to correct existing filter head. Stuck cap. Removed cap. All checks good, unit is now operating as designed."
Near Leander, TX 78641
Lou
Job Details: 02/04/2020
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, I placed the unit in diagnostics showing no error codes and checked all components. All components were good. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp readings at preheat was 428 degrees. My next five readings were 334, 388, 331, 392, 348 for an average temp of 358 degrees. No repairs are needed at this time as the average temp is within the 10 degrees above/below preheat temp. Notified builder that the unit will have to be connected to the WiFi once home is occupied in order to receive any software updates, job completed."
Near Belton, TX 76513
Al
Job Details: 02/04/2020
DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer not starting.Confirmed the complaint and checked continuity and all aspects of the unit work.Checked voltage at the back of the unit and gotL1/L2= 247L1/N= 26L2/N= 121Advised customer the unit works as designed, the outlet is the issue.Customer to contact maintenance of apartment for repairs.Job complete"
Near Killeen, TX 76549
Al
Job Details: 02/04/2020
COOKTOP WHIRLPOOL WFE505W0HB1 Arrived to install previously ordered parts.Removed and replaced the infinite switch Ordering Left rear (W11171119).To complete the repair.Office to reschedule with customer due to customers schedule.; ordrng 1 W11171119 (LEFT REAR ELEMENT (SMALL))
Near Marble Falls, TX 78654
James
Job Details: 02/04/2020
WASHER MAYTAG MVWB835DW3 Arrived on site and tested operation. Found ui responds to enter diagnostics but no other functions working. Verified harness is good and control indicating 5v dc is present. Unit has communication error f6e2. Unit will need new console to repair. Also ordering control Incase console has damaged control. ; ordrng 1 AUTHO (PART AUTHO) and 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)
Near Austin, TX 78745
Robert
Job Details: 02/04/2020
DISHWASHER KITCHENAID KUDE50CXSS9 Arrived onsite for dishwasher leaking. Ran diagnostics and found that the sump was leaking. Installed new sump motor and tested. Everything is working properly. No leaks detected at time of service. Complete