Near Driftwood, TX 78619
Robert
Job Details: 10/09/2019
WASHER WHIRLPOOL WFW8740DW "Arrived on job for issues for light not coming on and noise issues. Tested unit, found that switch wl and control panel needed replacement. Replaced switch wl and control panel. Tested unit. Unit working properly at this time. Job complete."
Near , TX 78610
Brandon
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of dishwasher not cleaning properly, unit tested good, instructed customer to switch soaps, and turned the rinse aid up. No leaks"
Near Dripping Springs, TX 78620
Robert
Job Details: 10/09/2019
DRYER MAYTAG MEDB835DW4 "Arrived on job to replace drum In unit. Replaced drum, tested unit"
Near Pflugerville, TX 78660
Al
Job Details: 10/09/2019
COOKTOP WHIRLPOOL WCE97US0HB00 Arrived to measure unit. Measurements were Width is 21 5/8 X length 31.3/4 inches glass cooktopJob complete
Near Austin, TX 78704
Wesley
Job Details: 10/09/2019
MICROWAVE KITCHENAID KMBD104GSS00 . I was able to adjust door for thorough latching. All else checks good. Unit is now operating as designed. And heating properly.
Near Cedar Park, TX 78613
Lou
Job Details: 10/09/2019
WASHER MAYTAG MVWC555DW0 "arrived on site to inspect washer lid not locking. Upon further inspection, I attempted to place the unit in diagnostics and the unit was dead. I tested voltage at the wall and it was good. Tested voltage to the control, and it was good. Following the tech sheet, I tested the main control at the J2 connector and tested on the control header and found that the unit did not show 13VDC as it showed 0. Left t(e unit unplugged for safety. No water leaks observed during service, job completed.
Near Austin, TX 78702
Wesley
Job Details: 10/09/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived onnsite and installed new UI panel with SM. Unit is now operating as designed.
Near Manor, TX 78653
Joseph C.
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for “unit will not start cycle” complaint. Inspected unit and found F5E1 error code. Tested door latch. Test failed. Removed and replaced latch. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76502
Chase
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site found fridge was unplugged plugged back in unit started right up started to cool talk customer I’ll get them back on the schedule to come back out to make sure everything is working properly;
Near Leander, TX 78641
Lou
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer not draining. Upon further inspection, the customer advised that the unit always has water in it and it smells. I advised the customer that the basket has a balancing liquid built inside of it and it sounds like there’s always water inside. The smell could be due to hard water and simply needs to be cleaned. I placed the unit in diagnostics showing error codes F7E0 and F9E2. I cleared the codes and continued with testing. The unit operated as designed and drained properly as I lifted the drain hose from the drain pipe watched the water being drained. I removed the basket to inspect the drain area and all looked good. I removed the drain hose and pump ad inspected both and both were good. I questioned the customer if they recently had a power outage as the unit was showing an error code for such ad they were not sure. I advised that due to the power outage and the unit possibly being in use at the time, caused the unit to sh
Near Austin, TX 78732
Andy
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/09/2019
MICROWAVE WHIRLPOOL WOC54EC0AS01 "Arrived onsite for customer complaint of microwave/oven combo getting error code F1E0 F1E9. Confirmed error. Customer also has issue with oven fan not coming on to cool off. Tested oven and found cooling faulty not working. Ordering new UI assembly, MRC control and Blower fan. Returning with inverter and magnetron. Part are covered thru WPL concession. 1 W10861740 (panl-cntrl SS) and 1 WPW10632435 (cntrl-elec) and 1 WPW10661038 (blower)"
Near Austin, TX 78717
Lou
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit was leaking at the bottom of the door in the middle. I placed the unit in diagnostics and tested and when the motor came on the water spraying was very loud. I opened the door and found the upper rack spray arm had fallen off, the front right rack wheel was broken and the stops were not attached to the upper rack rails. I attempted to reinstall the upper rack spray arm and found it to be broken. I advised the customer that due to the force of the water coming from the upper spray manifold, it is causing water to run over the reservoir and leak out. I am ordering the upper rack spray arm and four upper rack wheels No water leaks observed during service.; ordrng 4 W11240839 (WHEEL)s and 1 WPW10498900 (spray arm)"
Near Woodway, TX 76712
Chase
Job Details: 10/09/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site complaint was dishwasher would not turn found the UI bad replaced the part ran unit customer gonna call back in if it happens again all lines are dry
Near Round Rock, TX 78681
Al
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW8500DC5 "Arrived to inspect washer making noises.Confirmed the complaint during diagnostics test mode.Determined the unit was not leveled, so I leveled it.Unit also had coins underneath the wash plate, which I removed.Reassembled the unit and the unit began operating as designed.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78732
Luis
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXY00 "Arrived on site for grinding noise and not dispensing ice. Found coupling on shaft not making a good connection to bin coupling,removed washer from shaft coupling reinstalled coupling,tested ice dispenser u it working as designed.
Near Waco, TX 76710
Chase
Job Details: 10/09/2019
WASHER MAYTAG MVWB765FC3 Arrived on site found error code Lf no water was going into unit turn the water valve was bad replaced part
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for door replacement. Replaced door and tested good. Now makes contact with door switch to dispense water and ice
Near Austin, TX 78717
Paul
Job Details: 10/09/2019
WASHER WHIRLPOOL WFW86HEBW0 Arrived onsite for the washer that will not unlock. I found the door unlocked upon arrival. I checked stored error codes and found an F5E2 failed to lock error code. I ran auto diagnostics and the unit worked as designed. I activated the door lock multiple times and the unit locked and unlocked with no issues. Ms stated that she had unplugged the power cord after it didn’t unlock the last time and plugged it back in but didn’t realize the unit had unlocked. I could not get the unit to fail. I did find the door catch not floating correctly because one of the screws was too tight. I adjusted the screw and the catch moves correctly. Ms stated that when it doesn’t lock or unlock she can hear the door latch clicking multiple times and I made it do this by putting the door in a bind and ms heard the noise and stated that’s what she was hearing. I explained to ms that I adjusted the catch and this should solve the issue. The unit is working as designed. Call comple
Near Austin, TX 78725
Scott
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for no ice . Found fill tube to be clogged with ice not allowing water to get to ice maker . Removed ice . Jumped valve several time ,water flowing freely now . Didn’t see and dripping in water tube . No other leaks detected at time of service . Job complete ."
Near Austin, TX 78717
Paul
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher with the door not closing. I found the door latch defective. I replaced the latch and the door is working as designed. Call complete.
Near Elgin, TX 78621
Cliff
Job Details: 10/09/2019
RANGE AMANA ACR4303MFW2 Arrived on site to diagnose a range that has burners that are not operating. Found infinite switches failed. Replaced all failed switches and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Al
Job Details: 10/09/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived to inspect wall oven with peeling pain on inside.I opened the unit and noticed several damaged spots on the floor portion of the unit.I photographed the damage and learned the damage occurred when the customer was cooking lasagna and laid aluminum foil on the bottom to catch any drips.When customer went to remove the foil, the inner floor began peeling up as well.I called whirlpool tech line and spoke with TJ @ Whirlpool Tech line.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/09/2019
REFRIGERATOR LG LFX25974SW/05 Arrived onsite for customer complaint of French door refrigerator getting condensation build up and not making ice. Found LH side where air venting gaskets meet the cabinet is causing condensation build up along with ice maker door gasket. Called LG Technical Assistance line spoke with Mark and advised to change air venting gaskets and ice door gaskets. All water connections were dry at time of service.
Near Austin, TX 78737
Robert
Job Details: 10/09/2019
WASHER WHIRLPOOL MVWB835DW4 Arrived on job for unit giving LF and OFB codes. Tested unit and found that the hot water valve was not opening up to fill the washer. Replaced valve in washer. Tested unit no additional issues at this time. Job complete. No leaks detected at time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/09/2019
REFRIGERATOR LG LMXS30776D Arrived onsite for customer complaint of French door refrigerator not cooling after sealed system. Found FC section cooling and some cold on RC. Found both fans not running causing good air flow. Unit will need new control. ; ordrng 1 EBR78643409 (PCB BOARD)
Near Round Rock, TX 78681
Al
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Near Burnet, TX 78611
James
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site and found freezer door not closing properly. I found left rail not closing completely and bracket bent. Installed new rail and bracket. Tested operation and found door now closing properly. Job complete
Near Round Rock, TX 78664
Al
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRFC300EBS00 When customer made initial service there was frost buildup in the freezer section.I arrived and unit was running as designed.I removed the remaining frost from the unit and his freezer light now works.All water lines were dry at the end of service.Job complete
Near Austin, TX 78752
Scott
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM00 "Arrived on site for freezer iced up and warm fresh food . Found evap covered in ice . Another company had been out there and replaced thermistor , evap fan , and maybe heater . Checked all previous repairs ,all checked good . Put unit into diagnostics heater would come on sometimes . Found control faulty .
Near Pflugerville, TX 78660
Cliff
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW5800SW0 Arrived on site to replace clutch and drive tube for washer. Replace both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78728
Tyler B.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for unit making fan noise. Evaps nice and clear. Replaced fan blade and vibrating went away
Near Austin, TX 78723
Scott
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for no lights . Ordering led lights for both fresh and freezer . Please call to set return visit ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near Austin, TX 78737
Robert
Job Details: 10/09/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of no power found electrical supply issue with power cord. Corrected issue but found cutoff open. Replaced cutoff and test.
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Removed and replaced failed LED assemblies. All water connections are dry. All lights now function completely properly.
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/09/2019
REFRIGERATOR LG LRFC25750ST Arrived on site for unit leaking water in freezer. Found defrost drain was restricted and backing up. Open defrost drain and wall water connections are now dry.
Near Round Rock, TX 78681
Paul
Job Details: 10/09/2019
COOKTOP JENN-AIR JGCP436WP01 Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the orifice holder. Upon further inspection of the existing sump I found the porcelain smooth coating had gone underneath where the rear orifice holder mounted not allowing a good ground. The customer had a sander and removed the porcelain coating. I reassembled the unit and tested the RR burner. The burner lit and stopped sparking immediately. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.
Near Austin, TX 78748
Luis
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice. Ran diagnostics,icemaker ran through a cycle no water to icemaker valve energized. Removed waterline connection unable to blow air through line,diagnosed frozen fill tube due to failed heater. Unit will need a new freezer door since fill line is insulated into door. Need AUTHO ; ordrng 1 LW11026425 (FZR DOOR SS), states that autho needed"
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Unit will also need user interface. .; ordrng 1 W11314429 (UI CONTROL)
Near Austin, TX 78705
Wesley
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site and used icemaker kit to repair, unit is now operating as designed."
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/09/2019
DRYER LG DLE3500W.ABWEEUS Arrived onsite for customer complaint of dryer lint screen fetching clothes. Found lint screen will not secure to housing. Ordering housing and screen. OF to R/S. ; ordrng 1 ADQ56656401 (LINT SCREEN) and 1 MCK49049101 (DRYER LINT COVER )
Near Austin, TX 78731
Tyler B.
Job Details: 10/09/2019
WASHER WHIRLPOOL WFW87HEDW1 "Arrived on site for unit leaking, found no water evidence inside unit or drain of unit. Ran diagnostics and found water level error. Removed and replaced level sensor and tested goodWl sens-
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/09/2019
OVEN WHIRLPOOL WOD93EC0AS05 Arrived onsite for unit not baking to correct temperature. Tested upper and lower ovens at 350° and they averaged 352° which is beautiful. Unit is working properly.
Near Austin, TX 78705
Wesley
Job Details: 10/09/2019
DRYER WHIRLPOOL WED560LHW1 Arrived onnsite and found insufficient voltage at dryer plug. Advised on findings. Unit is now operating as designed. Will require electrician to correct power supply.
Near San Marcos, TX 78666
Brandon
Job Details: 10/09/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived on site for customer complaint of unit not spinning clothes dry, found actuator to be faulty, ordering actuator. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11187717 (ACTUATOR)"
Near Austin, TX 78733
Luis
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for no water or ice. Removed filter no water,installed bypass good water flow diagnosed failed water filter head,found waterline to fill tube disconnected unit will need filter head and tube reinserted to fill spout.
Near Round Rock, TX 78665
Al
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived to install previously ordered parts.Went inside the residence to disassemble the unit.Returned to get the new tub and found and photographed damage.Will need a new tub to complete the repair.; ordrng 1 W10804026 (DISHWASHER TUB)
Near Austin, TX 78734
Luis
Job Details: 10/09/2019
ICE MACHINE WHIRLPOOL GI15NDXZS1 "Arrived on site for no ice. Ran diagnostics weak water flow entering reservoir,removed filter same issue,ran compressor test,Evaporator plate frosted. Ran unit through a normal cycle weak water flow,thin slab of ice formed then sensor shut unit off to harvest diagnosed faulty pump with sensor and valve. Replaced pump and valve ran unit through a normal cycle,good water flow ice formed on evaporator plate. used 1 W10881366 (VALVE), and 1 W10908287 (PUMP) from stock"
Near Austin, TX 78730
Tyler B.
Job Details: 10/09/2019
COOKTOP JENN-AIR JGD3430WS00 "Arrived on site for harness replacement due to new one failing, replaced harness and tested good"
Near Spicewood, TX 78669
Andy
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78759
Luis
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for cooling issue. Attempted to enter diagnostics found unit would reset and power off. Removed main control to check harness’ found communication wire (yellow) not inserted to harness fully due to pin breaking in harness
Near Nolanville, TX 76559
Arthur B.
Job Details: 10/09/2019
WASHER MAYTAG MVWB765FW2 Arrived onsite for customer complaint of top load washer still making clicking noise when agitating. Found rotor with a little play causing knock. Removed and replaced both rotor and stator. Reassembled and calibrated unit. Unit now runs smooth. No other issues found. All water connections were dry at time of service.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 10/09/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for “installers left drain hose unattached and water flooded house” complaint. Inspected unit and made sure to attach drain hose correctly. Found small leak, at house hot supply valve, in wall. Tested and calibrated unit. Unit is now performing as designed. No other leaks detected, at time of service."
Near Georgetown, TX 78633
Al
Job Details: 10/09/2019
MICROWAVE WHIRLPOOL WOC54EC0HS00 Arrived to inspect microwave issues.Customer advised the previous service company advised there was radiation coming from the microwave.Customers were concerned about it.I ran a 2 minute water cup test and unit tested as designed.I also used my temperature sensor and unit tested as designed exactly with my sensor.Unit works as designed.Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL MDB8989SHZ0 Arrived on site for door not closing properly. Found door out of proper position on hinge. Repositioned and tested. All operations are correct and all water connections are dry. Customer will get 2 long mounting screws and secure unit to cabinet.
Near Belton, TX 76513
Chase
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Near Austin, TX 78754
Joseph C.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVB00 "Arrived on site for “very noisy operation” complaint. Inspected unit and found cabinet to be rubbing condenser coils. Adjusted and insulated coils. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78705
Wesley
Job Details: 10/09/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site and reset washer per customer concerns. All checks good. Unit is now operating as designed.
Near Manor, TX 78653
Joseph C.
Job Details: 10/09/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for “timer not advancing” complaint. Inspected unit and found timer not advancing and very hot to the touch. Removed and replaced timer. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78729
Tyler B.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for unit door making creaking noise. Replaced top hinge and screws and noise was still there. Found noise to come from top left corner of door where both panels meet. They are not connected properly and loosing causing noise when pulling on the door to open unit will need another door to correct issue, also would need liner sealed with sealant ; ordrng 1 CNOTE (OFFICE RS) and 1 LW10913113 (dor-fip)"
Near Bell, TX 76513
Arthur B.
Job Details: 10/09/2019
VENTHOOD WHIRLPOOL UXL5430BSS1 Arrived onsite for customer complaint of venthood motor making loud noises. Found motor rattling. Removed and replaced motor assembly. Reassembled and tested. Blower now work as designed. No other issues found.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator having water in bottom of RC and slow water pressure from dispenser. Removed water filter and tested dispenser. Found clogged filter. Performed diagnostics mode and tested defrost cycle and found operating as designed. Will replace adapter with service kit and gasket. Recommended to replace water filter before return. Will have filter housing on hand if needed. 1 W10864519 (SERVICE KIT) and 1 W11194438 (FILTER HOUSING )
Near Austin, TX 78733
Tyler B.
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for unit that flooded. Ran diagnostics and found F8e6. Pressure hose and control checked good. Found valves failed open, replaced housing and tested good. No leaks on site"
Near Lakeway, TX 78734
Andy
Job Details: 10/09/2019
WASHER WHIRLPOOL WFW97HEDW0 Arrived on site for washer error code. Tested and inspected unit and found failed rotor and stator. Ordering parts. Office to schedule. No water leaks present at time of service.; ordrng 1 WPW10544980 (ROTOR) and 1 WPW10657810 (STATOR )
Near Dripping Springs, TX 78620
Robert
Job Details: 10/09/2019
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on job to replace parts reported by previous tech. Trim panel was damaged, needs to be re-ordered. New code F6E8, followed instructions on tech sheets, replaced appliance manager, replaced control panel, called tech line and had us replace the fuse. Tested unit, no codes, now no heat is being produced. ; ordrng 1 461968973241 (trim-door)"
Near Burnet, TX 78611
James
Job Details: 10/09/2019
RANGE JENN-AIR JES1450FS1 Arrived on site and tested operation. I found display would cut out but come back on if pressed on. I found discoloring around connections on display board. Installed new board and found display now working properly. Job complete
Near Burnet, TX 78611
James
Job Details: 10/09/2019
OVEN KITCHENAID KODE500ESS04 Arrived on site and installed new door and name badge. Verified proper fit. Unit tests good. Job complete
Near Austin, TX 78749
Brandon
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for customer complaint of washer leaking, found customer was using to much soap, instructed customer to use less soap, unit tested good."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator intermittently making ice and made gurgling sound a few days ago. Inspected unit and work. Found ice container full at time of service. Performed diagnostics mode and checked ice maker faults, no faults. Inspected deli control and found corrosion on control. Found UI lights are partially working. Removed UI and deli control and installed new. Tested unit. All tested good, no water leaks detected."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker. Found ice maker not responding. Removed ice maker and installed new. Tested ice maker and found not filling. Checked fill tube line and water supply. Cycled ice maker while testing voltage at inlet valve. Found within range. Checked water supply to unit and found failed inlet valve. Replaced valve and tested unit. All tested good, no water leaks detected."
Near Elgin, TX 78621
Cliff
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washer that is not spinning. Tested unit and found failed motor control. Control board assembly will need to be replaced to complete repairs. ordrng 1 W11116590 (cntrl-elec)
Near Austin, TX 78738
Andy
Job Details: 10/09/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for refrigerator lights not tested and inspected unit and found 3 light modules out. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78748
Luis
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for no ice in freezer. Ran icemaker through a cycle no water entering icemaker found bail arm sticking in off position,during cycle valve energized no water. Removed unit,removed fill line,found fill line frozen due to failed heater on fill line. Unit will need a new icemaker and fill tube assembly that includes heater. ; ordrng 1 W10886939 (ICEMAKER) and 1 W11238340 (FILL TUBE)"
Near Austin, TX 78723
Scott
Job Details: 10/09/2019
MICROWAVE WHIRLPOOL WMH31017AS3 "Arrived on site for microwave making a strange noise and not heating . Find cap burned . Replaced cap, mag and diode . Job complete ."
Near Austin, TX 78717
Paul
Job Details: 10/09/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived onsite for the microwave with an F1E6 error code. I found the magnetron filament grounding out. I removed the mag and found the antenna burned up. I inspected the wave guide and found only smoke stains but no arc marks. I wiped out the smoke and replaced the magnetron. I replaced the upper wave guide cover due to arc marks. I found the inside of the cavity soiled badly from food debris especially the ceiling. I took pics and explained to ms that the cavity needs to be cleaned regular and should not be used when there is splatter all over the cavity. I tested the unit and found it putting out 1000 watts and working as designed. I called techline and spoke with Dustin SR# 7726067820. Call complete.
Near Leander, TX 78641
Jonathan
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW4816FW1 "Arrived on site for washer not filling. Inspected unit and found drain pump running. Attempted to clear pressure hose. Performed diagnostics mode and checked fault codes. Cleared fault and tested. Found drain pump still activating. Found failed control, removed control and tested. Found hot water not activating. Tested inlet valve and found at fault. Removed failed valve and installed new. Added zip tie to drain line. Tested operation, all tested good. No water leaks present."
Near Temple, TX 76502
Chase
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW7500GW0
Near Georgetown, TX 78628
Jonathan
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived on site to install previous diagnosed part. Unplugged unit and gained access to sump assembly. Removed failed sump. Cleaned OWI sensor and sump housing. Installed new sump assembly. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected.
Near Austin, TX 78751
Scott
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site ,replaced fan scroll . Found one wire on thermistor not connected . Respliced connection . No water leaks detected at time of service . Job complete"
Near San Marcos, TX 78666
Brandon
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Arrived on site for customer complaint of unit not producing ice, found test 48 failed, ice bucket present/not present. Ordering ice bucket switch and control.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10276229 (escutcheon) and 1 W10656772 (switch,rocker arm) and 1 W10758681 (cntrl-elec)"
Near Austin, TX 78717
Lou
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not responding. Upon further inspection, I found the UI showing F2E2. I removed the outer door panel and unplugged the UI form the main control and closed the door. The drain pump did not engage and come on. I removed and replaced the main control and retested. Again, there was no response from the UI, but the drain pump did come on while the UI was unplugged. I plugged the UI back into the control and closed the door and the drain pump came on. I am ordering the UI No water leaks observed during service.; ordrng 1 W11084672 (HOUSING-UI)"
Near Leander, TX 78628
Lou
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher leaking in the middle of the door. I placed the unit in diagnostics showing no error codes. While unit was testing, I could see that water was going into the vent area. I removed the outer door panel and found a puddle of water in the vent area. I cleared the water and reinstalled the outer door panel and retested. I contacted Techline and spoke to Andy and advised of my findings. Andy advised to replace the upper rack spray arm and if the issue continued to install a clear inner door and check spray pattern. Provided File #7726066148. I removed and replaced the upper rack spray arm and retested. The unit operated as designed, but there was still some water in the vent area. I advised the customer to watch for more leaks and to call it in if it continues. No water leaks observed during service, job completed."
Near Buda, TX 78610
Brandon
Job Details: 10/09/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of stainless steel being sharp and cutting her finger while cleaning. I called tech line to document, I replaced panel, after replacing, we noticed a ripple in the steal on the lower part of panel, ordering panel. Returning tech needs to mark part as damaged. 7726064365; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11097777 (panl-cntrl)"
Near New Braunfels, TX 78132
Brandon
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of unit freezing in fresh food section. Found seal from ice maker was not sealing, I adjusted seal, unit tested good."
Near Pflugerville, TX 78660
Cliff
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator with a freezer door that will not close. Found lower freezer bin out of alignment causing door not to close properly. Realigned door and tested unit. Found all is functioning properly at this time. no leaks were found at time of service.
Near Georgetown, TX 78628
Al
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect wheel issues.Confirmed the complaint and reinstalled the wheel to the back left upper rack roller.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78728
Tyler B.
Job Details: 10/08/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for unit with no display replaced console and had no power, found 240 at control, replaced control, still no power, possible doa board, ordering board and harnesses to return ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11225360 (harns-wire) and 1 W11233570 (harns-wire) and 1 W11261167 (cntrl-elec)"
Near Lakeway, TX 78734
Andy
Job Details: 10/08/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78737
Scott
Job Details: 10/08/2019
WASHER MAYTAG MVWC565FW2 "Arrived on site for unit not finishing cycle or clothes wet after cycle . Ran diagnostics and for latch error code . Replaced latch , ran diagnostics . All checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78756
Scott
Job Details: 10/08/2019
UNKNOWN UNKNOWN NISSAN
Near Austin, TX 78717
Lou
Job Details: 10/08/2019
OVEN WHIRLPOOL WFG525S0HS1 "arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop burners and all operated as designed. I tested the oven on Bake at 350 degrees and the Ignitor never came on. I removed and replaced the main control and retested and the Ignitor still did not ignite. I removed and replaced the Ignitor and retested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
Al
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDP20 "Arrived to inspect dishwasher.Inspected the unit inside and out and due to the age of the unit, the customer will shop for a new one and not risk the outdated unit.All water lines were dry at the end of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 10/08/2019
ICE MACHINE KITCHENAID KUIC18PNXS0 "Arrived on site for ice machine service light flashing and making to much ice. Performed diagnostics mode and found control reading bin thermistor opened. Removed thermistor and tested resistance and found out of range but not opened. Tested all other operations and all passed. Removed failed thermistor and installed new. Performed diagnostics mode and found control reading thermistor. Tested all other and ran in normal production mode. All tested good, no water leaks detected.
Near Austin, TX 78737
Leonardo
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL GU2475XTVB1 Arrived on site to replace control panel and control board in unit. Replaced control panel and control board. Tested unit. Unit tested good at this time. Job complete
Near Kyle, TX 78640
Robert
Job Details: 10/08/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on job for complaints of spark noise. Found the magnetron burned and capacitor shorted. Replaced all three parts.
Near Austin, TX 78727
Tyler B.
Job Details: 10/08/2019
WASHER AMANA NTW4516FW3 Arrived on site for unit it’s broken water valve. Replaced valve and tested good no leaks on site
Near Killeen, TX 76549
Arthur B.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite to install new compressor to French door dual evaporator refrigerator. Upon uninstallation, found dye on FC evaporator. Advised customer that will need both RC/FC evaporators. All water connections were dry at time of service.; ordrng 1 CNOTE (3HR JOB) and 1 W10917531 (evaporator RC) and 1 WPW10608485 (evaporator FC)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for no ice condition. Found that the temperatures were too high for ice production. Found that the freezer fan was running very slow and very noisy. Removed and replaced fan motor. All water connections are dry.
Near Round Rock, TX 78681
Paul
Job Details: 10/08/2019
REFRIGERATOR LG LFX21976ST02 "Arrived onsite for the refrigerator not cooling in either compartment. I found the compressor failing. I could not get the unit pulled out by myself and get it on the skid but when I shook the unit I found the compressor trying to start and it was knocking bad, then would stop. The compressor is covered under 10 year part warranty. Ordering c-notes, compressor, drier, & jig.; ordrng 1 ADH73150210 (DRIER ASSEMBLY) and 1 C-NOTES (THE OFFICE NEEDS TO SEE IF THE CUSTOMER WAS ABLE TO PULL THE UNIT OUT WHEN SCHEDULING THE CALL BECAUSE IF THEY CAN’T A SECOND MAN WILL BE NEEDED.) and 1 JIG (JIG) and 1 TCA38091801 (COMPRESSOR,SET ASSEMBLY)"
Near Buda, TX 78610
Leonardo
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7