Service History 561

Near New Braunfels, TX 78130
Noah D
Job Details: 06/17/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to inspect dryer for grinding noise, upon inspection found the wheels squeaking during operation. Replaced all wheels and idler pulley, replaced belt and assembled. Tested for noise and found none. Complete"
Near Austin, TX 78748
Kevin
Job Details: 06/17/2020
WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and found control panel is still unresponsive in a normal cycle. Found error codes F5E1, F8E6, F2E1, F0E3 spoke with tech line again and they have an internal memo that states replacing The lid latch may correct this issue. After replacing latch washer appears to be responding. Customer will attempt to do some laundry to confirm. No water leaks detected at time of service 7727972794"
Near Marion, TX 78124
Richard
Job Details: 06/17/2020
MICROWAVE KITCHENAID KHMS2056SSS2 Arrived onsite for the microwave not working. During testing found that the keypad was not responding and the touch screen was not responding. Unplug microwave and all functions started to work. The previous complaint the customer had at first visit was not resolved.During testing found that the UI board and Touch screen board are faulty causing the issue. Customer also had a complaint about vent lights not working.
Near Leander, TX 78641
Lou
Job Details: 06/17/2020
COOKTOP JENN-AIR JGCP636ADP "Arrived on site to inspect cooktop burners not working. Upon further inspection, I found the front right burner and back left burner won’t ignite. I checked and both ignitors are arcing, but the front right ignitor is arcing downwards and not towards the burner. I attempted to clean the ignitor and burner head due to spillage on the burner head and it did not work. I attempted to replace the ignitor, but the small screw holding the ignitor in place was stripped and I couldn’t get it to break free from the burner head. The ignitor on the back left burner was arcing correctly but not igniting the gas. I cleaned the ignitor and burner head and tested and it began to was intermittent.No gas leaks detected during service. Due to front left ignitor separating, I used electrical tape to cover the harness and advised the customer to not use the burner until the repair is completed.; ordrng 1 74007734 (burner asy) and 1 74007736 (burner asy)"
Near Spring Branch, TX 78070
Scott
Job Details: 06/17/2020
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site ,replaced terminal block .tested unit .all checked normal . Job complete ."
Near Austin, TX 78750
Paul
Job Details: 06/17/2020
WASHER WHIRLPOOL MVWB765FC2 "Arrived onsite for a washer to replaced the previous diagnosed parts. I replaced the tub, filter, screw, basket, gearcase, & rotor. I tested the unit and found the new gearcase sounding like there is a loose bolt in it bouncing around. The gearcase will need to be replaced again and techline called for a SR number. Ordering W10811956 gearcase.ordrng 1 W10811956 (GEARCASE)"
Near New Braunfels, TX 78132
Noah D
Job Details: 06/17/2020
MICROWAVE KITCHENAID KOCE507EBS06 "Arrived on site to inspect oven for scratch and install outside glass. Replaced outside glass and moved over all hardware, placed nameplate on. Job complete"
Near Austin, TX 78732
Luis
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice,found damaged drain pan. Defrosted evaporator,replaced drain pan and motor that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip secured cover with 4 screws changed defrost setting to basic. ; used 1 W11457241 (DRIP PAN) from stock"
Near Liberty Hill, TX 78642
James
Job Details: 06/17/2020
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site and inspected heater. Found the heater has plastic melted and burned to it. Installed new heater and ran diagnostics. Unit tests good. Instructed customer that the heater may put off an odor the first use in cycle but it is normal. Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
RANGE THERMADOR PDR364GDBS/01 "Arrived on site for customer complaint of griddle not igniting. Called tech line, found failed DSI control. Ordering DSI control ; ordrng 1 00618624 (DSI CONTROL)"
Near , TX 76569
Jonathan M
Job Details: 06/17/2020
REFRIGERATOR FRIGIDAIRE FRS26ZSHB5 Arrived on site for refrigerator that was not calling. Inspected unit and work area. Found unit not starting the compressor. Tested voltage going to starting device and found proper voltage. Removed old starting device and replaced with truck stock starting device. Turn the unit on and compressor kicked on and started to develop a good frost pattern on the evaporator. Found evaporator fan making the loud flapping noise. Replaced evaporator fan and tested unit. Unit is working as designed. Complete complete.
Near Austin, TX 78703
Leonardo
Job Details: 06/17/2020
DISHWASHER WHIRLPOOL GU2455XTSB1 Arrived on site to replace sump and motor and heater and panel and sensor. Replaced parts test unit and found unit leaking from sump an motor gasket. Ordering new sump and motor Wpw10780877 ; ordrng 1 Wpw10780877 (SUMP AND MOTOR )
Near Georgetown, TX 78628
Andy
Job Details: 06/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher kick plate issues. Tested and inspected unit and found failed retainers. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
David S
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site to rebuild ice make. I disassembled the remaining pice of the ice maker and rebuild with a new ice maker, air baffle, divider gasket and air baffle screws. I reinstalled the unit and ran it through a harvest cycle, the unit cycled and called for water. Job complete, no water leaks detected."
Near Kyle, TX 78640
Jacob
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived onsite for unit not giving out cubed ice. Tested unit. Found that crushed ice was coming out, even if cubed ice was pushed. Ordered parts. Office to reschedule. ; ordrng 1 W11203289 (cntrl-elec) and 1 WPW10558423 (ice-contnr)"
Near , TX 78602
Cliff
Job Details: 06/17/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not responding to controls. Found faulty control panel in unit. Replaced control panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78756
Jacob
Job Details: 06/17/2020
RANGE WHIRLPOOL KSGG700ESS1 Arrived onsite for regulator had fallen apart. Looked at unit. Found that regulator had fallen apart. Replaced regulator. Let customer know that they will have to get the gas company/plumber to reconnect gas line. No issues at this time. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 06/17/2020
RANGE THERMADOR PRD486GDHU/23 Arrived on site to test unit for unit giving f4e3 error code. Shorted sensor. Ordering new sensor 00627375 office to reschedule; ordrng 1 00627375 (SENSOR )
Near Georgetown, TX 78628
Andy
Job Details: 06/17/2020
WASHER MAYTAG MHW8200FC0 Arrived on site for washer water in dispenser. Upon arrival customer informed that issue is dispenser completely fills with water diluting soap and water spilling out into bellow when dispenser drawer is pulled out. Tested and inspected unit and found failed dispenser housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 06/17/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site to inspect dryer for scraping, upon inspection and install of vent found a cracked wheel. Ordering wheel. Office to reschedule. ; ordrng 1 697772 (WHEEL)"
Near Bastrop, TX 78602
Cliff
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to replace compressor and water valve for refrigerator. Replaced compressor, valve, and filter dryer. Pulled vacuum on unit and charged with proper amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed."
Near Pflugerville, TX 78660
David S
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on sit for both door gasket was being torn. I inspected the unit and work area. I found the left door gasket is torn in the bottom left hand corner and the night door gasket o torn down the left side by the million. I replaced both gaskets and tested the unit. Unit is operating as designed and the gaskets are sealing properly. No water leaks detected.
Near Austin, TX 78745
Leonardo
Job Details: 06/17/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A "Arrived on site to test unit for no power. Test unit found light switch to unit off. Turned on switch, tested unit. Unit functions properly. Job complete."
Near Liberty Hill, TX 78642
James
Job Details: 06/17/2020
OVEN WHIRLPOOL WFG515S0ES1 Arrived on site and found unit with glass off and unplugged. Customer had removed burner baffle and oven base plate. Plugged unit in and found igniter sparking at burner. Found toy car against base of igniter causing igniter to ground out before burner. Tested oven and found unit heating properly. Job complete
Near Manor, TX 78653
Eman J.
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onsite for previous diagnosed parts. Replaced start device. Tested system. Everything works as designed. Job complete.
Near Buda, TX 78610
Leonardo
Job Details: 06/17/2020
DISHWASHER FRIGIDAIRE LFID2459VF Arrived on site to test unit for no power. Found unit getting power and light coming on but buttons are not working. Will order new console 117512440 office to reschedule. ; ordrng 1 117512440 (CONSOLE )
Near Austin, TX 78730
Wesley
Job Details: 06/17/2020
RANGE IKEA IES505DS0 "Arrived onsite and found unit operating with crackling switch, used new switch to alleviate problem. Advised customer."
Near Round Rock, TX 78681
David S
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previous diagnosed parts. I gained access to the control UI and replaced new. I removed the broken track in the freezer and replaced new. I pulled the fridge out and plugged it back in using the customers surge protector. Unit is operating as designed no water leaks present.
Near Temple, TX 76502
Jonathan M
Job Details: 06/17/2020
WASHER MAYTAG MVWB965HC0 "Arrived on site for washing machine that would not turn on the light or send water to the fabric softener dispenser. Inspected unit and work area. Ran through diagnostics and the service test for the light and found incorrect voltage being sent when the door was closed. Per the tech sheet, it advise to replace the control. Tested the valves in a manual test and found no water coming into the unit on any valves. Tested voltage going to the cold water valve and pump found proper voltage but tested voltage going to the hot water valve when calling for it and found 2 V. I advise the customer that the issue could potentially be an issue with just the control but that I could not confirm that until we replace the control.
Near New Braunfels, TX 78132
Noah D
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE525S0HS1 spoke with builder, replaced knob, screws and 1 switch. Checked for functions no problems found. Complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/17/2020
RANGE KITCHENAID KESS907SSS06 "Arrived on site for range front left dual burner not powering on. Inspected unit and work. Performed diagnostics and tested burner, no faults. Tested switch and found failed switch. Removed failed switch and installed new. Powered unit on and tested operation. All tested good.
Near Austin, TX 78737
Leonardo
Job Details: 06/17/2020
DISHWASHER UNKNOWN DD24DAX9N Arrived on site to test unit for unit leaking. Found small tear on hose for lower unit. Cleaned hose and secured hose back on to fill valve test unit and unit test good job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
WINE COOLER WHIRLPOOL KUWO24RSBX01 "Arrived on site for customer complaint of unit not cooling, found sealed system issue, no frost pattern on evaporator.
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
DRYER WHIRLPOOL MEDB850WL1 "Arrived on site for customer complaint of dryer squeaking, found idler stuck, I replaced dryer repair kit, unit tested good.
Near Austin, TX 78759
Eman J.
Job Details: 06/17/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for dryer not completing cycle. Tested system. Found timer faulty. Replaced timer. Tested system. Everything works as designed. Job complete.
Near Burnet, TX 78611
James
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site and installed new compressor, drier, stub, Orion, Gemini and ui controls. Charged with 4.5oz 134a and tested. Unit tests good. Job complete"
Near Austin, TX 78738
Kevin
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03 Arrived on site and inspected refrigerator and found condensation on mullian. Uninstalled it and found heater connector is not attached. After reconnecting harness ensured refrigerator humidity control is on all the time. No further repair is needed at this time. Job complete
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/17/2020
COOKTOP WHIRLPOOL KCGD500GSS00 Arrived on site for cooktop that needs to be converted to propane. Customer had correct orifice on hand. Corrected orifices and switch regulator to propane. Tested burners and made minor adjustment to valves. All tested good. Spoke with customer on repair.
Near Austin, TX 78746
Luis
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site for no cool. Removed evaporator cover found heat exchanger heavily corroded and cap tube corroded with a hard bend called tech support,ran a video chat with Kathy,per tech support leak at heat exchanger
Near Round Rock, TX 78681
Paul
Job Details: 06/17/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 (TG) Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the fill valve and tested the dispenser. The dispenser is working better but I explained to the customer they needed to change their filter because the pressure is not as high as it should be. There were no water leaks present at the time of service. Call complete.
Near Bastrop, TX 78602
Cliff
Job Details: 06/17/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found water hoses reversed on rear of machine causing it to misregister water temperature. Set hoses to proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78746
Jacob
Job Details: 06/17/2020
WASHER WHIRLPOOL WFW9600TW00 Arrived onsite for unit getting F20 error code. Tested unit in diagnostics. Got F20 error code for water not filling. Upon inspection. Found that water valve was not working. Replaced valve. Tested unit. Unit test good. No leaks at this time
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for ice maker only making crushed ice. Upon inspection I found ice build up and stuck to the solenoid causing intermittent failure for the cubed ice function. I removed the ice that was wedged between the solenoid and tested the unit and is now working as designed. No leaks detected at time of service. Job complete.
Near Manor, TX 78653
Eman J.
Job Details: 06/17/2020
MICROWAVE WHIRLPOOL WML55011HS3 Arrived onsite for microwave or powering on. Tested system. Found control and filter faulty. Replaced control and filter. Tested system. Transformer making loud buzzing noise. Ordering transformer W11334531; ordrng 1 W11334531 (TrANSFORMER )
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to install previous diagnosed parts removed failed harness. Installed new power cord customer had on hand. Tested operation. All tested good.
Near Austin, TX 78746
Luis
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KSSC48QMS01 Arrived on site for water leaking. Removed kickplate found excessive moisture under metal liner of refrigerant diagnosed insulation has pulled away from liner due to age which is causing a void in the liner and allowing air migration which in causing excessive moisture under unit and leak on floor.
Near Seguin, TX 78155
Richard
Job Details: 06/17/2020
REFRIGERATOR FRIGIDAIRE FRS26R4AB5 Arrived onsite for the refrigerator ice maker dispensing crushed ice all the time. During testing found that that the cube and crush solenoid was blinded up and stuck. Adjusted solenoid and ice is being dispense correctly. Complete
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite for refrigerator not making ice. Upon arrival the customer stated that the ice maker is now producing ice. I put the unit into diagnostics and tested the ice maker it harvested and filled with water correctly. When I tried to get out of diagnostics it would not go back I tried to turn the cooling off and the UI displayed a 01 code and began filling the ice tray with water when the ice tray fill code is 46. The UI would not respond to my attempts to disengage or to turn off the water so I had to turn it off at the breaker indicating a faulty UI. I am ordering a UI (W11340158). ; ordrng 1 W11340158 (CNTRL UI)
Near San Marcos, TX 78666
Richard
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for the refrigerator missing parts and broken glass. Installed all new parts that was ordered except for the crisper glass.
Near Leander, TX 78641
Lou
Job Details: 06/17/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven display issues. Upon further inspection, customer advised that the display was jumping from temp reading and other selections. Also said the display had blacked out and they cycled power to the unit to get it back on. I checked error codes and found F6E4. I removed and replaced the main ACU and cycled power then removed and replaced the console and cycled power again. Programmed the unit and tested and it is operating as designed. Job completed."
Near Austin, TX 78703
Jacob
Job Details: 06/17/2020
DRYER MAYTAG MEDB855DC4 Arrived onsite for unit not heating again. Tested unit. Found terminal wire for L2 has once again burned up. Called Techline to report findings. Suggested to change control board and wiring harness. Got Sr#7727440399; ordrng 1 REQUEST (2HRS) and 1 W10901572 (harns-wire)
Near Round Rock, TX 78681
Paul
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived onsite for a refrigerator that was still frosting up. I sealed the lower half of the front liner trim to the inner liner where I found that it was separating on the previous visit. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 06/17/2020
OVEN GE JB710ST2SS "Arrived to install previously ordered part.Customer advised on my previous visit he cleaned behind the unit and when he pushed the unit back into the counter space, the display came back on and all functions work.I checked all operating functions and unit tested as designed.No parts installed.Job complete"
Near The Hills, TX 78738
Kevin
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and inspected refrigerator and found customer is hearing is damper during operation. After replacing noise during operation has significantly improved. Call complete
Near Canyon Lake, TX 78132
Noah D
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE505W0HB2 "Arrived on site to install knobs and switches. Replaced and is talked knobs and switches, verified function. No problems found. Used 1 switch, 1 knob and 2 screws. Complete"
Near Austin, TX 78735
Kevin
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site and found left fresh food door is not closing properly. Used leveling feet to re-position door lifting it up so it closes better into channel. After correction door is working properly, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 06/17/2020
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site to install previously diagnosed and ordered part. Due to the unit door handle falling off, I removed and replaced the unit door and tested. Unit is operating as designed
Near Bastrop, TX 78602
Scott
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site ,replaced control . All burners working ,oven light and unit preheated normally . Job complete ."
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
DRYER GE GTD45EASJ2WS "Arrived on site for customer complaint of start switch not working, found broken switch, I replaced switch, unit tested good."
Near Waco, TX 76708
Jonathan M
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG114SVT0 Arrived on site for range that would not heat in the oven. Inspected unit and work area. Removed bottom cover and found oven igniter burned up and broken. Replaced oven igniter and tested unit. Unit began to ignite and heat. Unit got up to 250°F before turning it off. Unit is working as designed. Call complete.
Near Hutto, TX 78634
David S
Job Details: 06/16/2020
VENTHOOD UNKNOWN WVU37UC6FS "Arrived on site for lights not working on the vent hood. I inspected the unit and work area. I found the lights not coming on but the fan working as designed. I tested voltage to the first led in the string and found none. I replaced the transformer and the control. I tested the lights and they still wouldn’t come one. I inspected the connectors for lights and found one of the pins pushed all the way to the back of the connector, no making connection to anything when plugged it. I repaired the connector and reinstalled every. I tested the lights and the lights started working. Unit is operating as designed. Job complete."
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to install previous diagnosed part. Removed failed damper and installed new. Tested damper operation. All tested good, no water leaks detected durning service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/16/2020
OVEN KITCHENAID KEBC107KSS03 "Arrived on site for customer complaint of unit not heating, found blown high limit fuse, I pulled unit out and reset fuse, unit tested good.
Near Austin, TX 78752
Eman J.
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for dented dishwasher. Tested system. Found dishwasher panel dented. Replaced panel. Everything works as designed. Job complete.
Near New Braunfels, TX 78130
Robert
Job Details: 06/16/2020
DRYER WHIRLPOOL GEW9250PW1 Arrived on job for complaints of no heat. Found the element open. After replacement test operation.
Near Austin, TX 78738
Brandon
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for customer complaint of unit having broken tracks on top shelf, I replaced tracks, unit tested good."
Near Jarrell, TX 76537
Al
Job Details: 06/16/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect right 2 burners not getting as hot as customer thought it should be.Confirmed the complaint and fired up all burners and found them to be defective.Removed and replaced all the burners from the element kit.Tested and unit tested to customers satisfaction.Job complete
Near Cedar Creek, TX 78612
Scott
Job Details: 06/16/2020
DRYER MAYTAG MEDB855DC4 "Arrived on site for dryer flashing AF code . Ran temp checks , temps were as high as 250-260 . Found air flow restriction . Recommended cleaning exterior venting tube . No lint build up detected at time of service. Job complete ."
Near Lakeway, TX 78738
Brandon
Job Details: 06/16/2020
RANGE KITCHENAID KFDC506JSS00 "Arrived on site for customer complaint of door being damaged, I replaced outer door, unit tested good."
Near Burnet, TX 78611
James
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new fresh food doors. Ensured doors leveled. Unit tests good. Job complete
Near Hutto, TX 78634
Cliff
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is leaking intermittently through the icemaker assembly. Tested unit and found icemaker slightly overfilling. Replaced ice maker to eliminate timing issue with fill. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Lago Vista, TX 78645
Lou
Job Details: 06/16/2020
REFRIGERATOR LG LMXS30746S "Arrived on site to inspect refrigerator no cool. Upon arrival, a note on the door advised to text the number provided on the ticket. Customer called me back and advised they weren’t home, but that a previous technician replaced the main control and other parts and the unit continued to fail and advised the customer the unit would need a sealed system repair. I was unable to get into the home to get photos of the MS or test the unit. I am ordering the sealed system parts Messaged office KC and advised of situation. ; ordrng 1 300A (COMPRESSOR) and 1 ADH73150210 (DRYER) and 1 CNOTE (RESEARCH PARTS-COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE )"
Near Austin, TX 78748
Luis
Job Details: 06/16/2020
REFRIGERATOR GE GTS18XCRERWW "Arrived on site for damaged fan blade,installed a new fan blade powered unit on fan working as designed.
Near Marble Falls, TX 78654
James
Job Details: 06/16/2020
WASHER MAYTAG MVWC416FW1 Arrived on site and tested operation. Found no faults in memory. Ran test cycle and found all functioning properly. Tested water level on normal and found water level to be correct. Tested on bulky and found water level to be correct. Tested again with both set to deep water and the water level did not changed. Unit will need new selector switch to repair. ; ordrng 1 WPW10285511 (cycle select switch)
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator freezer door not sealing Inspected door and found top right corner gasket not sealing. Used heat gun and corrected gasket. Tested door seal. All tested good, no water leaks detected."
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
WASHER MAYTAG MVWB865GW0 Arrived onsite for the washer with LF error. Ran diagnostics and found error code for long fill. Tested water valve and it did not pass testing. Replaced water valve and washer tested good and no leaks detected complete.
Near Austin, TX 78748
Kevin
Job Details: 06/16/2020
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site and found customer is experiencing door/open error. Recommended replacing door switches with interlock kit.
Near Buda, TX 78610
Leonardo
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit not draining. Test unit ,found bad drain motor. Replaced drain motor,test unit for leaks, no leaks at this time. Unit draining correctly. Job completed."
Near Austin, TX 78748
Kevin
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and found right hand side grate is broken, customer does not wish to continue with repair at this time.
Near Cedar Park, TX 78613
Paul
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 (Tg) arrived on site for refrigerator with no ice condition. Tested voltage to ice maker and was only receiving 68volts. Then tested main pcb control behind refrigerator and found that the board was loosing power through its neutral wire and only sending 68VAC to the ice maker from P3-3 to P1-2. I changed the pcb control and was able to get 123vca out of the board but the ice maker still wouldn’t function. Checked L1 to chassis ground from ice maker head and had 120 volts. Found the neutral wire and circuit good within door switch. Found the neutral wire open between the lower door harness and ice maker. Unit will need a new door. Ordering authorization and parts research LW10365672 door.; ordrng 1 PARTSAUTHO (IF PARTS FOUND) and 1 PARTSRESEARCH (LW10365672 DOOR)
Near Leander, TX 78641
David Z
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "arrived on site to diagnose refrigerator with lights out in RC ceiling and FC. Customer also says unit is not producing as much ice as before. Found FC light module failed and in need of replacement. Replaced FC module and all lights came on. Since icemaker is showing and testing good, no parts seem to be bad. Icebox fan is running as designed. All is working as designed at this time with no repair to be ,add for icemaker. Call complete."
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/16/2020
OVEN ELECTROLUX EI30EW45PSC "Arrived on site for double oven, upper oven not heating. Performed diagnostics and tested bake cycle. Gained access to control and tested element and found opened. Inform customer on failure and would return with control on hand if need after replacing element. rdrng 1 318601604 (element) and 1 SEENOTE (OFFICE TO SCH)"
Near Austin, TX 78741
Jacob
Job Details: 06/16/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for unit making a noise 5min into cycle. Tested unit. Reset breaker to unit. Put unit into diagnostics Got F0E5, off balance load. Erased error code. Tested unit. Unit test good. No leaks at this time. Job complete"
Near San Marcos, TX 78666
Richard
Job Details: 06/16/2020
WASHER WHIRLPOOL MVWB855DC3 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F5E4. For lid not being opened. During testing found that the control and lid latch to be causing the issue. installed new control and latch. Washer tested fine and no leaks detected. Complete
Near Jarrell, TX 76537
Al
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer not draining.Customer advised she turned the washer on and unit began draining.I service tested the unit and unit tested as designed with no errors.Found the residence is a fairly new home and residence has 90% GFCI and arch fault.I informed the customer the microwave, washer and refrigerator all need to be on a regular outlet.Customer to contact and electrician for repairs.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78738
Brandon
Job Details: 06/16/2020
RANGE KITCHENAID KVWC956JSS0 "Arrived on site for customer complaint of fan motor not working, found unit did not have a fan motor installed. Submitting parts research because no fan motor is on parts breakdown. ; ordrng 1 CNOTE (PARTS RESEARCH FAN MOTOR )"
Near Austin, TX 78726
Paul
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRT519SZDB05 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor and installed a dye drier and low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and it is working as designed. Call complete.; ordrng 1 W10896677 (coupler (PR REPLENISHMENT))
Near Austin, TX 78704
Jacob
Job Details: 06/16/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for unit getting a F20. Tested unit. Saw F20 error code. Replaced timer control. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Cliff
Job Details: 06/16/2020
OVEN WHIRLPOOL WOS51EC7HS01
Near Austin, TX 78757
Wesley
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDFE104DBL4 Arrived onsite and found unit control lock engaged. Corrected issue and instructed customer on fix. Unit is now operating as designed.
Near Lago Vista, TX 78645
Lou
Job Details: 06/16/2020
WASHER MAYTAG MHW6630HW0 "Arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F0E2-too many suds. Cleared the code and tested the unit and I could see soap suds in the basket. After testing, I manually tested and filled the unit with cold water to remove the suds and then tested spin/drain. I inspected the unit for any leaks and customer advised the unit leaks from the front left corner. I did not see any evidence of the water leaking from the unit except from the bottom of the dispenser and water running down the front panel to the floor. When I pulled the unit out to remove the back panel, the drain hose come off from the back. I found it was not secured well. I re-installed it and made sure it was secured. Made recommendations for detergent use and use & care for the unit. No water leaks at the end of service, job completed."
Near Meadowlakes, TX 78654
James
Job Details: 06/16/2020
REFRIGERATOR GE GYE22HSKHSS Arrived on site and installed new ice door kit and freezer gasket. Tested operation and found unit working properly and doors now sealing properly.
Near Waco, TX 76712
Jonathan M
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW6600SW1 "Arrived on site for a washer that’s not balancing out loads. Inspected unit and work area. Found feet level and suspension still good. Spun basket by hand and unit still spin. Placed unit in service diagnostics and found no stored error codes. Please tune in and out test and unit ran as designed. Placing it in a manual spin on low-speed, mid-speed and high-speed spins. Unit ran as designed through 5 minutes of spinning. I called tech line and spoke to Rick SR# 7728079477. He advised for me to check underneath the basket to ensure that nothing was causing friction on the basket as it spun with clothes in it. He advised if that was not the issue that the bearing kit would need to be replaced. Removed agitator and hub and found no evidence of obstruction. Tried to remove the basket driver and found it seized onto the shaft.
Near Waco, TX 76705
Jonathan M
Job Details: 06/16/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF2 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Customer advised that the unit had been plugged back in and had been running since prior diagnosis. Replaced compressor, coupler, starting device, capacitor, and dryer. During vacuum of system found black burnt oil coming from filter drier. This indicates the old compressor had an internal motor failure or burnout. Oil has been circulated through the entire sealed system. Attempted to flush the system and performed extended vacuum. System is restricted due to the oil and cannot be removed. The unit is non repairable due to contaminated system. Call complete."
Near Austin, TX 78732
Wesley
Job Details: 06/16/2020
OVEN KITCHENAID KOSE500ESS02 Arrived onsite and found shorted control. Replaced control. Unit is now operating as designed.
Near Canyon Lake, TX 78132
Robert
Job Details: 06/16/2020
ICE MACHINE WHIRLPOOL WUI95X15HZ00 Arrived on job for complaints of ice too small. Found that level of ice good. Ran diagnostics and changed to largest cube size.
Near Austin, TX 78749
Kevin
Job Details: 06/16/2020
REFRIGERATOR MAYTAG MFC2062FEZ03 "141 shows 47, 142 shows 24, spoke with techline 7728075482 and sent pics of evap to LM and a sealed system will be needed to correct issue.; ordrng 1 8201786 (start device,combo) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11256565 (EVAP) and 1 WPW10143759 (dryer)"
Near Austin, TX 78702
Leonardo
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit not draining. Found disposal knock out intact. Removed knock out tested unit, unit draining correctly. Job complete."
Near Hutto, TX 78634
Cliff
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with broken grate. Found left side grate broken. Replaced it and found all is now working properly.
Near Manor, TX 78653
Scott
Job Details: 06/16/2020
REFRIGERATOR LG LBC22520SW "Arrived on site for no cool fridge . Found fresh almost room temp, freezer running above what would be fresh food temps . Ran diagnostics . Fans working . Took evap cover off and barly frost on first coil on evap . No water leaks detected . Ordering 2 hrs ,compressor,evap,uv drier , service port. Please call to set return ; ordrng 1 2HRS and 1 SERVICEPORT and 1 TCA35931726 (COMPRESSOR ) and 1 UVDRIER"