Arrived on site and installed new lid latch to resolve shorted latch from failure. Replaced latch and calibrated unit. Ran diagnostic cycle and verified all working as designed. Repair completed.

"Arrived on site and inspected refrigerator and found customers experiencing temperature is too cold, milk carton in door is half frozen. Set refrigerator into diagnostics and found Test 01 is 27, 2 is 37, test 4 is 18, test 29 is 33, test 34 is 22, 24 is 48, Spoke with tech line and they recommended replacing thermistor and HV control board. Replaced thermistor with prescreened thermistor kit. If this does not fix issue will need specific thermistor part number and control board W11234826 , W11233631 , . 7735888971"

"Arrived on site and inspected washer and found heater cover has gotten loose and has pool heater element out of location and cause leaking. Customer has a picture. Removed rear panel inspected tub assembly and did not see any issues. Reinstalled heater and cover and confirmed operation By running a diagnostic cycle. It did not leak and no further repair is needed at this time, job complete"

"Arrived on site and inspected washer and found it has standing water in the tub. Used a jumper plug to check drain pump and it is running properly. Once water is clear washer will complete test 51 with no issue. If experience continues prescreen Lower harness, control board, and drain pump before return trip, job complete"

"Arrived on site and replaced parts diagnosed on previous visit, job complete"

Arrived onsite for previously diagnosed parts. Installed the inlet valve and tested unit. Ran the unit in diagnostics mode and no water leaks detected during service.

Arrived onsite to install previously diagnosed parts. On inspection found no cold was being released from the valve. Installed new valve and retested the unit. The cold water is coming out of the valve now. No water leaks detected during service.

Arrived on site for dryer making a squealing noise. On inspection found that the tensioner pulley was not spinning freely. Informed new pulley and ran dryer for 10 minutes and no noise was detected during the test.

Arrived onsite for a dryer the in not hearing or tumbling. Upon inspection I found that the terminal blew again. I replace it and tested unit and found unit operating as designed. Job complete

"Arrived on site and found door is sagging, straightened hinges until it is level with control panel, job complete"

"Arrived on site and found dispenser drawer is clogged, after clearing it washer is now operating properly, no further repair is needed at this time, job complete"

Arrived on site to test unit for front panel film coming off. Test unit and found film is actually stainless steal film.

Arrived onsite for sealed system repair and spoke with builder concerning the incompatible gfci circuit breaker being used. Advised customer that the breaker should be non gfci to avoid nuisance tripping. Refrigerator is also inaccessible due to ongoing painting at time of service. Builder will rule out gfci issue by upgrading breaker to factory compatible recommendation.

"Arrived onsite for a microwave, oven combo data that parts were diagnosed in ordered for, I installed the magnetron thermistor. And tested unit and found that the unit would run but not heat. Upon further inspection, I found that the inverter was also needed. I made the customer aware of this charged accordingly. Customer agreed and I replaced the inverter and tested unit several times and found unit operating

Arrived on site to install a condenser fan not on a refrigerator. Upon arrival I installed the new fan and tested unit and found unit operating as designed. The temps in the fc began dropping after waiting 10-15mins. But the unit should reach it properly operating temperature after a few hours.

Arrived onsite for a ice machine that has a burning smell. I found the external drain pump not turning off and not allowing the machine to turn on or off when it happens. The pump was making the smell the customer noticed. I replaced the pump and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site for no ice and some ice build up. Found ice build up on right side of fresh food evaporator cover,ran diagnostics E2 error code on icemaker. Removed ice build up on evaporator,installed new drain pan,followed instructions on service pointer reassembled evaporator compartment,replaced defective icemaker,checked water flow through drain good. Power cycled unit ran diagnostics icemaker passed harvest and fill.

"Arrived on site for no cool. Powered unit on fans and compressor powered on,checked evaporator no frost pattern and no traces of dye,removed compressor cover no traces of dye diagnosed an internal refrigerant leak

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and could hear the relay pop on the control to get the unit to heat, but nothing happened. I disassembled the unit and tested the ignitor and found it open. Also tested the coils and found the, way out of range. Tested the remaining thermistors/thermostats and all were good. I removed and replaced the coils and ignitor and reassembled the unit and retested and unit is operating as designed. No gas leaks detected during service and no water leaks observed during service, job completed."

"2539284110 Arrived to instal previously diagnosed and ordered part. I re-formed the gasket due to shipping folding and installed. The cabinet required squaring to ensure a good seal. No water connections to unit.

Arrived onsite for unit with loose handle. Tightened handle

Arrived onsite and found unit operating with failed pump motor making bad grinding noise. Replaced pump. Unit is now operating as designed. Advised customer on repair. All checks good.

"110.66132411 Arrived to inspect no operation. The unit would turn on, but would not start at button press and the relay could be heard. I found the thermal fuse open and removed and replaced. The unit resumed normal operation and heated and cycled as designed.

Arrived onsite for an ice machine that will not turn on. I found the external drain pump had failed. I replaced the pump and tested the machine. All is working as designed and there were no water leaks present at the time of service. Call complete.

Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.

Arrived on site to install parts previously diagnosed. Installed new UI AND CONTROL. Tested unit and it was operating as designed at this time. No leaks where observed during service.

Arrived on site for refrigerator another making ice. Inspected unit and work area. Tested icemaker and it was working fine. Found a bad water valve Informed customer about the parts needed. No leaks where observed during service.

"Arrived on site to diagnose refrigerator freezing items in RC and overcooling. On arrival found a frozen cup of water in RC. Checked resistance of thermistors and found them in line with chart, RC at 27, FC at 17. Checked compressor and found it scalding hot. Freezer is 17 degrees high, causing unit to constantly be running trying to keep up cooling, but can not get to temp. Unit experiencing sealed system failure. Advised maintenance staff of issue. They will replace unit since they can replace cheaper then do an SS repair.

"Arrived on site to replace microwave control due to short / failure. Replaced control and cycled power. Ran unit and confirmed all functions were normal, and it is heating a cup of water. Repair completed."

"Arrived onsite for a refrigerator that cooling as much compared to and the refrigerator that the customer has in the home and the freezer light and the top lights in the rc are not working. Upon arrival the unit was going through defrost, after waiting for the unit to kick on and run I performed a temp test and found 40*in rc and falling, 8* in the fc And falling. I set the defrost to and 8hr. Times cycles from the default adaptive cycle. After checking for any frost buildup and finding nothing I checked the pantry ui and found that it was dry and not corroded. All fans work. I then checked the freezer light and found that the module was not connected properly I corrected this and the lights came on and no work as designed.

Arrived on site for fridge leaking . Found a lot of condensation around ice maker . Door mullion is not function properly allowing door to gap and causing condensation around icemaker and bucket . . Ordering mullion . No other water leaks detected at time of service . Call to set return ; ordrng 1 W10698199 (Mullion)

"Arrived on site to replaced rear valve . Customer also mentioned since previous visit fridge stopped dispensing water as well. Ordering filter head , heater and valve . No water leaks at time of service . Return 3/10 ; ordrng 1 W11194380 (Valve) and 1 W11024084 (Heater) and 1 W11024083 (Filter head)"

"Arrived on site to diagnose a washer that is not cycling properly. Found control not advancing cycle and just clicking prior to washing. The motor, shifter, water, and latch all check good. Control will need to be replaced to complete repairs and return date set for 3/8.; ordrng 1 W11513246 (Control)"

"Arrived on site for vent hood fan making noise. On inspection found shipping material still in the fan. Removed the shipping material and tested unit. The unit is still making the noise, the fan may have been damaged due to the packing material that was left in the fan.ordering a fan W11035826; ordrng 1 W11035826 (Blower fan)"

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new belt and felt using adhesive. And tested the unit in time dry and found unit operating as designed. Job complete.; ordrng 1 WP8557891 (BURNER-GAS)

"Arrived on site for refrigerator not allowing 3 glide shelves to operate correctly. Upon arrival confirmed issue and found shelves metal rails wrapped and gripping to tightly to glass. Will need office to reschedule once availability of all 3 shelves is known. Customer also stated crisper drawer was missing divider bar but after speaking with SR apart part availability, found that customer would need to call whirlpool directly to get access to part needed due to not having an availabile number to look up part with. ; ordrng 3 W11358363 (Glide shelves)s and 1 WP542638 (Grease)"

"Arrived on site to diagnose microwave oven combo losing power. On arrival spoke with customer who advised me that the unit will sometimes reset itself / recycle. Unit acts similar to update restarts. Checked error codes and also found F6E0, UI lost communication. Ordering new console to resolve, software housed in console. Office to schedule when part arrives. ; ordrng 1 W11297728 (Console)"

"Arrived on site for not cooling. Upon arrival found unit hot in both boxes. Test compressor, clicks on and buzzes for a few seconds and turns off. While on the compressor pulls 9 amps. Need to order sealed system. This is a R600 unit. Need to order 2hrs. Nitrogen, r600 kit, compressor, UI drier, and access valve. Office to reschedule ; ordrng 1 W11574734 (Compressor) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)"

Arrived onsite for stacked unit in closet with loud fill. Determined one of the valves to have very loud frap and chatter. Ordering both valves and verified possible repair for 2MAN. Will require one tech to be moderately slender to access rear from side. Office to reschedule. ; O-emld tckt

Arrived onsite for a refrigerator with a broken water line. I found the line between the valve and ice maker broken and it is installed with a soda line clamp. The line and clamp will need to be replaced. Ordering W10861184 camp and W10823511 fill tube. Office to RS.; ordrng 1 W10823511 (Fill tube) and 1 W10861184 (Clamp)

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit with power and the tub empty. I turned the unit on and placed it in diagnostics and tested. I found the reservoir drain pump not operating. I tested the unit in a normal ice making cycle and once the valve would turn off, the entire unit would lose power. I pulled the unit out of the cabinet and found a water leak at the drain (photo). Also found the dr hose had been customized and was badly kinked at the external drain pump (photos). Once I had the unit pulled out, it began to operate as designed minus the reservoir drain pump. I found the leak in the drain, just before the P trap, was leaking onto and around the junction box at the back of the unit (photos). I recommended, to the builder, that the drain hose be replaced with the original drain hose and I am ordering the recirculating pump and reservoir drain pump. Unit was left turned on and operating. Builder was made aware of the water leaks and was to get the issue repaired. I scheduled return service for 03/15/23 at which time the reservoir drain pump and recirculating pump will be replaced. Builder will have the drain hose replaced.; ordrng 1 W11542868 (Reservoir drain pump) and 1 W11542867 (Recirculating pump) and 1 W11572053 (Drain hose)"

Arrived on site to diagnose a dishwasher that is not cycling. Found circ pump locked up and it will need to be replaced to complete repairs. Office to set return appointment.; O-emld tckt

"Arrived on site to inspect dryer not working. Upon further inspection, I attempted to place the unit in diagnostics and the control panel failed to respond. I removed the top panel and found the diagnostics LED on the main control flashing. I tested the control panel harness and it was good. I removed the front panel and inspected/tested the thermal fuse and element and found the fuse good, but the element is bad. The center metal plate of the element is badly warped and cracked. Also found a large amount of lint built up inside the unit (photo). I found the vent tube at the back of the unit had a square adaptor to it and where the adaptor meets the vent tube, its badly crushed and not allowing for good airflow. I advised the customer of my findings. I am ordering the control panel and dryer repair kit (4-rollers, tension pulley and belt) and will return with all prescreened parts. Upon return service, returning tech needs to replace the element, control panel and repair kit and clean the unit. ; ordrng 1 W11583883 (Control panel) and 1 4392067 (Dryer repair kit)"

"Arrived on site for wont start OPERATIONS-WASH CYCLE NOT WORKING PROPERLY . Upon arrival, there is standing water in tub. Ran diagnostics and got F9-E1 long drain, F7-E7 motor unable to reach rpm. Removed console to gain access to control. Found control not sending voltage to drain pump on call for drain. Need to replace control. Replaced control and test unit. Drain pump is not receiving voltage on call for drain. Test drain pump and has correct resistance at the pump, but am not getting resistance at the control. Need to replace harness. Ordering harness and drain pump. Also want to return with another control .Office to reschedule ; ordrng 1 W11569161 (Harness) and 1 W11396717 (Drain pump) and 1 W11481108 (Control)"

KFGC558JSS01 Arrived to inspect burner and flame issue. I found the unit had been converted prior and the orifices wee incorrectly installed. The installer had discarded the orifice card do they will need to be reordered. The unit will likely require regulator adjustment as well. Office to schedule GCO and with SO# 371543. No gas leaks detected during service. ; ordrng 1 W11502161 (LP Conversion Kit)

"Arrived on site for range still tripping breaker . Ran voltage at block ,both legs at 126v . No grounds found in wire harness . Element is showing proper resistance . Turned oven on . Getting 250v at element then unit trips breaker in about a min . Will need to call tech line . Tech line is in training . Too late to call tech . Will need to add tomorrow. ; O-emld tckt"

Arrived on site to test unit for error f27(overflow conditions). Cleared code and completed diagnostics with no issues. Found excessive soap build up. Found improper wash cycles being ran. Advised on how to run proper clean cycles. Recommend replacing control for acting erratic. Office to reschedule. ; ordrng 1 W11475814 (Control)

Arrived on site to test unit for load-n-go constantly over filling. Recommend replacing both hot and cold valves for weeping. Also recommend replacing leaking dispenser assembly and bellow. Needing autho for parts replacement and office to reschedule. ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Cold valve) and 1 W11524105 (Dispenser assembly) and 1 W11314648 (Bellow)

"Arrived on site for microwave/walloven making a loud humming noise. Upon arrival confirmed issue and noise during microwave wave use. Upon further testing found noise coming from blower fan, mag, and inverter. Customer wasnt aware of appointment and didnt have the time for repairs to be made while on site

Arrived on site for dishwasher not allowing any door tension and causing door to fall to quickly. Upon arrival confirmed issue and found right side door hinge spring broke off along with plastic mounting pieces. Rescheduled customer for to replace W11573702 to complete repairs

"Arrived on site to follow up on dishwasher leaking water when in use. Customer showed me bowls almost full of water. Removed the door and found thick trails coming off the vent, causing the leak. Ordering new vent and seal. ordrng 1 WPW10469574 (Vent) and 1 WPW10195032 (Deflector)"

"Arrived on site to diagnose dishwasher that is not starting loads and blinking clean light. Examined unit and found error caused by flood switch. I checked the flood switch and found one of the wires was pulled out from the plastic connector on the wiring harness side. I tried to reseat the wire, but connector is molded and I could not get the wire to stay. Ordering new main harness to replace. Office to schedule when part arrives. ; ordrng 1 W11662108 (Wiring Harness)"

Arrived on site to replace lp kit. ReplaceLp kit and found left front burner taking for ever to if Ignite after replacing the orifices. Will order new burner head and burner cap. Office to reschedule ; ordrng 2 W11319683 (Burner head)s and 1 W11319224 (Burner caps)

Arrived on site for refrigerator not cooling/turning on. Upon arrival confirmed issue and found u it had lights and power but wasnt cooling. Found unit had gotten stuck in demo mode. After extensive searching I was able to locate and find needing - and water button would activate unit back into cooling mode. Found unit working as designed and informed customer to give unit 24 hrs to stabilize temps.

"Arrived on site and inspected dishwasher and found harness to inlet valve is not connected properly, after resetting it confirm water pressure is good. Job complete"

Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found rc thermistor wiring connection loose at control preventing proper communication between thermistor and control. Rewired unit properly and all is working properly at this time. No leaks were found at time of service.

Arrived onsite for refrigerator freezer door not closing properly. Upon arrival inspected unit. Contacted tech line for assistance due to multiple trip. Spoke with Adrian- SR#7735872394. Recommended gear adjustment. Disassembled and inspected gear. Found right gear fractured. Replaced gears. Tested unit and door is closing properly. Invited customer to test and customer is satisfied with outcome. Job complete

Arrived onsite for oven not heating. Upon arrival inspected unit. Found faulty igniter. Replaced ignitor. Tested unit at 350 and unit is functioning properly. Job complete

Arrived on site for lid strike broken . Found strike broken . Replaced strike . Ran diagnostics wash cycle. All checked normal. No water leaks detected at time of service . Job complete

Arrived on site to diagnose a washer with long cycle times. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

"Arrived on site to install previously diagnosed. Installed new freezer harness, new Orion board, defrost heater and door gasket. Leaks where observed during service from defrosting the refrigerator. Job completed."

"Arrived on site for a washer that is not starting the wash cycle. Upon running the unit in test mode I found that the motor would not run. Upon further inspection I found that the connection to the cap was not secure, I corrected this and tested unit several times and found that the unit is now operating as designed. Job complete"

"Arrived onsite for washer stopping in mid cycle. On inspection found the agitator bolt was stripped from previous tech. I had to break the part off. Removed and installed gear case, actuator,cam,hub nut,agitator coupler,bolts. Calibrated the unit and ran it in diagnostics mode. The unit passed diagnostics and no water leaks detected during service."

"Arrived on site to inspect dryer error codes. Upon further inspection, I found the customer was using the unit and it was drying some towels. I checked to make sure it was heating up and it was. I monitored the unit for approximately 25-30 minutes and it operated as designed. I checked the lint trap inside the unit and at the bottom of the unit. Cleaned the lint from the trap at the bottom. Ic old not get the unit to duplicate the error. Made recommendations for use and care, as well as, with the washer as the washer could be the reason the dryer is failing. No water or lint observed at the end of service, job completed."

Arrived on site for dishwasher needing previously diagnosed sump asm. Upon arrival reconfirmed issue and installed motor/sump asm. Upon reassembling unit I then tested and found no leaks and noise no longer present. Call complete

MHW5630HC2 Arrived to inspect washer leaking. I discussed the issue with the customer and they have discovered water under the front of the machine intermittently. Service test mode had F0E2 stored and I cleared for testing. The unit passed service test mode and I found the door bellow did not have good contact with the door at the 11 oclock position. I removed and replaced the bellow and noted a positive seal. Retesting of the machine showed no more leaking from the door. Drain safety strap added. No leaks observed after repair.

"WRT112CZJZ00 Arrived to inspect no cool. I found the unit would not cool and testing pressures revealed the low side at 20 of vacuum and 51 psi in the high. Vacuuming revealed the unit would not sustain deep vacuum, reaching 290 microns and then slowly climbing to 700 within 15 minutes. I could not find any sources of leaks and pressurized the system. There were bubbles that formed only when the system was pressurized, at the entry point for the capillary tube and return, in the liner at the evaporator. I contacted the manufacturer, SR# 7735878202 and advised of my findings. The MFG tech submitted the unit for PEX review. No water connections to unit."

"Arrived on site for range not heating correctly in oven. Upon arrival I tested oven at 350 for 30 minutes and found the following high/low swings: 376, 307, 350, 311, 360, 315, 360. Found unit Averaging between 340-345 when set at 350. Found unit is heating as designed with no leaks or failures. Call complete"

"Arrived on site for THE WASHER IS MAKING WEIRD NOISES AND WILL NOT COMPLETE A CYCLE . Upon arrival, customer stated that also unit is shaking and banging during spin cycle. Ran diagnostics and found error codes F8-E1 long fill, and F0-E5 off balance load. Found debris blocking cold valve from letting water enter correctly. Cleared debris and test fill and now getting good water flow from valve. Also test suspension and is shot. Need to replace suspension. Replaced suspension and found basket is spinning out of balance. Need to replace gearcase . Got autho to replace suspension and gearcase . Replaced gearcase. Calibrated unit . Unit now operates as designed. No leaks present at this time. Job complete"

"Arrived on site for Not Spinning or Wet Clothes at the End of the Cycle . Upon arrival , ran diagnostics and there are no saved error codes. Test unit and will not agitate or spin. Inspected bottom components and found capacitor is leaking. Test capacitor and is out of capacitance. Need to replace capacitor. Replaced capacitor W11513248. Test unit by running a drain and spin cycle and unit now operates as designed. No leaks present at this time. Job complete"

"Arrived on site to test unit for loose handle. Updated work order with proper m/s. Tightened door screws, unit working as designed. No leaks detected. Job complete."

Arrived on site for oven shuts off. Upon arrival test unit. Element energizes and begins to heat. During preheat th oven shuts off. Need to replace control. Replaced control W11594224. Test unit by preheating to 350. Unit preheated and began heat cycling. Unit is operating as designed. Job complete

"Arrived on site for grinding noise. Upon arrival, ran diagnostics and there are no saved error codes. Ram automatic cycle to test unit. All components operate correctly. Ran a cycle with clothes and intermittently getting a rubbing noise only on agitation. Removed wash plate for inspection and is good. Replaced cam W10721967, test unit and now operating correctly. No leaks present at this time. Job complete"

Arrived on site and replaced previously diagnosed damper control. Unit now working as designed. No leaks detected. Job complete.

"Arrived on site to test unit for not cooling, tested unit found motor ceased up and evaporated completely frozen over, defrosted thermistor and found it cracked, replaced thermistor, harness, evaporator motor and control, powered unit on, unit is running properly, advised customer to leave unit unplugged for 24-48 hours to allow it to fully defrost, and then will be ready to be used, job complete"

"Arrived on site to test unit for not washing properly, tested unit found failed capacitor and shift actuator not shifting, just clicking, replaced capacitor and actuator and tested, unit is now running as designed, no leaks detected job complete"

Arrived on site to test unit for big oven not heating correctly. Test unit and found flame spreader upside down shorting the igniter. Secured the flame spreader correctly test unit and unit test good job complete

Arrived on site to test unit for unit not getting to temp. Found customer using an oven thermometer. Turned unit on to 350 and unit got to 377 and the thermometer was still at 3000. Advised customer not to use an oven thermometer job complete.

Arrived on site to test unit for butting getting stuck. Saw customer push the buttons to far in making buttons stuck. Showed customer hot to use the vent job complete.

"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed."

"Arrived on site for no ice. Found power led blinking diagnosed a defective bin thermistor,replaced bin thermistor ran diagnostics all test passed ran normal cycle unit working as designed. ; used 1 Wpw10511923 (Bin thermistor) from stock"

"Arrived on site. Found defective hinge wire cover on fresh food side,removed fresh food door replaced cover assembly reinstalled fresh food door checked door operation good."

Arrived on site for frost build up and no ice. Adjusted shelf and drawers checked door seal good. Ran diagnostics icemaker passed harvest ran fill test no water removed filter ran fill test passed advised customer to replace filter.

Arrived onsite for upper inner freezer drawer sticking following previous repair. Thawed upper rail and lubricated. Advised customer on previous repair and use and care principles. Restored normal working order. All checks good. No charge. Related to previous repair.

Arrived onsite and repaired unit by removing compressor and drier. Prepping and installing a new compressor and dye drier. Verifying solders complete and unblocked. Vacuumed system for 18 minutes and vacuum held. Charged system with 5oz of R134a. Reinstalled unit and verified function and water features. Unit is now cooling. Advised customer on observing unit and establishing function before loading with perishables. All checks good. Unit is now operating as designed.

Arrived onsite and replaced the capacitor which was shorting after heating up during spin and causing in effective spinning. Unit is now operating as designed. All checks good.

"Arrived on site. Found a defective right side fresh food door gasket,replaced defective gasket remolded door seal checked door seal good."

Arrived on site for no cool. Found unit not powering on diagnosed a defective main control replaced main control powered unit on compressor and fans powered on.

"I called Whirlpool Techline and spoke to Rich SR# 7735719319. He advised that there was no way to tell what exactly happened. He did advise that if the ice got stuck one time on the cutting grid, on the next icemaking cycle the water would have slowed across that ice sheet and melted all the ice in the ice bin. He advised that this can happen due to calcium buildup on the evaporator plate and the cutting grid. He asked the customer to clean the evaporator plate with a green scrubby brush. He advised to go ahead and replace the cutting grid due to calcium build up but to make no further repairs at this time. Replaced the cutting grid and the unit is working as designed. Call complete."

Arrived on site to test unit for aqua clean no evaporating the water. Showed customer on owners manual that most of the water would be left there. Job complete.

Arrived on site to diagnose a refrigerator that is freezing fc door shut. Found door gasket warped and reshaped it using applied heat. Tested unit and all is working properly at this time.

Arrived on site to diagnose a washer that is not turning on. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to install previously diagnosed and ordered parts. Due to the evaporator defrost element and thermistor failures, I removed and replaced the defrost element, thermistor, UI and the hv control and tested. Unit is cooling/operating as designed and the defrost element is heating properly. No water leaks observed during service, job completed. I recommended the customer allow the unit to cool for 24-48 hours before placing items back inside."

"Arrived on site to test unit for slow drain, tested unit found unit draining properly, removed drain pump to inspect chopper blades and found it cracked replaced pump, power cord on back of unit was loose that could been contributing to the slow drain issue, secured connection and tested unit is running as designed, no leaks detected job complete"

Arrived onsite to replace faulty latch. Replaced latch and tested. Unit is locking and unlocking properly. Job complete

Arrived on site for control screen stuck. Upon arrival inspected unit and found UI is not responding. Power cycled the unit to reset controls. Restored power and test unit. UI panel is now responding. Found customer has not connected to wifi. Customer is have connection issues. Advised customer to contact WiFi team. Preheated oven to 350. Unit is operating as designed . Job complete

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was not spraying water. Entered diagnostics and found error code F4E3 bad wash motor. Gained access to remove old sump and motor and replaced it with new one. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 5.25oz . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

"Arrived on site for range, inspected unit and work area. Customers complaint was oven panel no sitting on correctly. Reinstalled it correctly. No leaks where observed during service."

Arrived onsite for vent hood fan making noise. Replaced the fan and tested unit. The fan is operating as designed.