Near Andice, TX 78628
Lou
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise the unit was making. It should under like a chatter noise; something hitting on something else. I placed the unit in diagnostics and tested to see if I could duplicate the noise and could not. I removed the back panel and inspected the compressor and condenser fan ad fund no unusual noises. I removed the Evap cover and inspected the evaporator and it had a good frost pattern and there was no ice built up on the Evap or the Evap fan motor. Using the sealant/mastic prescreened for today, I placed some in between the condenser coils and the support bracket at the front of the unit due to the styrofoam being pinched and possibly allowing the coils to rattle on the bracket. No water leaks observed during service, job completed."
Near Austin, TX 78705
Wesley
Job Details: 09/12/2019
DRYER WHIRLPOOL WED560LHW0 Arrived on site and replace UI. All checks good. Unit is now operating as designed.
Near Austin, TX 78705
Wesley
Job Details: 09/12/2019
DRYER WHIRLPOOL WED560LHW1 Arrived on site and adjusted the blower housing. All checks good. Unit is within normal range.
Near Cedar Park, TX 78613
Lou
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the deli control and the UI. Unplugged the unit then plugged it back in and tested operations. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78749
Scott
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM00 "Arrived on site for cooling issues . Unit is in maintenance garage. Plug the unit in, did not come on. Replace start relay compressor is now functioning.
Near Harker Heights, TX 76548
Al
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS06 Arrived to fix previous repair.Unit now works as designed Job complete
Near Manor, TX 78653
Joseph C.
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “unit not cold enough/freezer door not closing/sealing correctly” complaint. Unit specter unit and found freezer door gasket off of bottom of door and ice built up in freezer compartment. Removed and replaced freezer door gasket. Will need to order and install both freezer door brackets. Return for repairs on 09/16. No leaks detected, at time of service. Instructed customer to shut off unit and open freezer door, 24 hours before repair visit.; ordrng 1 W10625069 (bracket LEFT) and 1 W10625070 (bracket RIGHT)"
Near New Braunfels, TX 78130
Kevin
Job Details: 09/12/2019
DISHWASHER KITCHENAID KDTM384ESS3 "Arrived on site and inspected dishwasher and found valve is stuck open and water is constantly filling tub. Replaced water valve and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Cliff
Job Details: 09/12/2019
REFRIGERATOR FRIGIDAIRE FRS3R5EMBC Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found water from icemaker fill splashing over fill tube and dripping onto evaporator fan due to design of fill tube. Adjusted fill tube to help prevent issue and all is working properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Unit will also need the user interface to correct issue ordrng 1 WPW10503278 (refer elect cont brd)
Near Harker Heights, TX 76548
Al
Job Details: 09/12/2019
RANGE KENMORE 911.6327189 "Arrived to inspect range not heating on surface burners.Confirmed the complaint and lifter the top cover and photographed the badly burned and damaged harness.The control is also needed.The unit will require surface burners, recepticals 4 ordrng 2 WB30X253 (RANGE SURFACE ELEMENTS )s and 2 WB30X254 (6” BURNERS)s and 1 WB36T10039 (CONTROL PANEL
Near Georgetown, TX 78628
Lou
Job Details: 09/12/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven control panel. Upon further inspection, I found the unit UI display not on. I pressed the home button and the display lit up with two black lines and several red, blue, yellow dots. I contacted Techline and spoke to Mark and advised of my findings. Mark advised that there is nothing documented for the different colored spots, but to check connections and if all are good, replace the UI console. He provided File #7725840786. I removed the UI console and checked the connections and all were good. I replaced the UI console and tested and the unit operated as designed. Job completed."
Near Austin, TX 78754
Joseph C.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “not coming on” complaint. Inspected unit and found large amount of food waste. Cleared waste. Pump/motor was locked up. Removed and replaced pump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Unit was not mounted."
Near Round Rock, TX 78681
Paul
Job Details: 09/12/2019
VENTHOOD WHIRLPOOL WVW57UC6FS2 "Arrived onsite for the vent hood that the fan stopped working. I found the capacitor checking good and showing 12.4mf. I could spin the blower wheel and the unit would start but otherwise it would only hum sometimes depending on where the motor stopped.. Need to replace the blower.. Ordering C-Notes, WPW10291577 MOTOR-FAN.; ordrng 1 C-NOTES (PSP ITEM SHOWING 0 IN STOCK. THE OFFICE NEEDS SCHEDULE THE RETURN VISIT.) and 1 WPW10291577 (MOTOR-FAN)"
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of French door refrigerator not making ice and beeping constantly. Found unit LED lights shut on and off and resets. Found HV control board faulty and ice maker stuck mid harvest. Unit will need new HV control board and ice maker. Removed and replaced HV control board. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78704
Wesley
Job Details: 09/12/2019
WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite and found unit operating safely. found unit had thrown an emergency drain at one time. No other issues. No burning.
Near Austin, TX 78749
Robert
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on job for complaints of refrigerator making noise. During testing found that the condenser fan was causing the noise. Adjusted condenser fan and noise is gone and no leaks detected. Complete
Near Austin, TX 78749
Robert
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM Arrived on job for complaints of ice maker making too much ice not turning off. During testing found that ice maker is not working properly not indicating that the bin is full. Replaced ice maker and it tested good no leaks detected. Complete
Near Belton, TX 76513
Al
Job Details: 09/12/2019
OVEN WHIRLPOOL WFE550S0HZ1 Arrived to inspect range.Confirmed the complaint and checked voltage at the wall and the back of the unit.Confirmed it was the control.Removed and replaced the control.Reassembled the unit and unit began operating as designed.
Near Liberty Hill, TX 78642
James
Job Details: 09/12/2019
RANGE WHIRLPOOL MEW6630DDS "Arrived on site and tested operation. I found that the bake button for upper and lower not working as well as the 2,8,4 and 0 buttons. Touch panel has shorted causing failure. Installed new console and tested operation. Unit tests good. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/12/2019
WASHER GE GTW750CPL1DG "Arrived on site for customer complaint of unit getting out of balance, I replaced rods, unit tested good."
Near Burnet, TX 78611
James
Job Details: 09/12/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on site and customer stated unit has all of a sudden started making ice. Tested temps and found freezer at 5 degrees and set at 2. Fresh food at 34 when set to 37. Set freezer to 0 degrees. Unit tests good at this time. Job complete
Near Round Rock, TX 78664
Paul
Job Details: 09/12/2019
RANGE WHIRLPOOL WFE320M0ES1
Near Austin, TX 78738
Andy
Job Details: 09/12/2019
WASHER MAYTAG MHW6630HW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78747
Scott
Job Details: 09/12/2019
RANGE JENN-AIR JJW9830DDS31 Arrived on site for smoking and burning smell. Ran diagnostics. All checked good . Did find a lot of juice from a cobbler stuck to bottom liner . When preheating found would smoke quite a lot . Couldn’t find any saftynhazzard with unit itself . Job complete .
Near Pflugerville, TX 78660
Paul
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF540PADM3
Near Fort Hood, TX 76544
Al
Job Details: 09/12/2019
WASHER MAYTAG MVWX500XW0 Arrived to inspect burning smell.Check unit and unit has a small burn mark at the motor harness.All water lines were dry at the time of service Job complete
Near Blanco, TX 78606
Brandon
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for customer complaint of unit not cooling, found compressor running, and all fans working, found sealed system leak. Ordering compressor, evaporators, condenser, 3way valve, drier, and access valves. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10524054 (evaporator) and 1 W10552972 (evaporator) and 1 W10591457 (condenser) and 1 W10735008 (heater-pan) and 1 W10898644 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78717
Thomas L.
Job Details: 09/12/2019
REFRIGERATOR LG LFX25991ST.ASTCNA0
Near Austin, TX 78754
Joseph C.
Job Details: 09/12/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for “door popping out and not coming on” complaint. Per my previous diagnosis, removed and replaced hinges, latch, strike and door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for unit not drying, ran diagnostics and found F7e1 for heater circuit. Found control good. Found heat below ohms range. Replaced heater and tested good. No leaks on site"
Near New Braunfels, TX 78130
Kevin
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and found drain pump has failed, replaced drain pump and washer is now operating properly. Found small metal blades in old pump. No water leaks detected at time of service, job complete."
Near New Braunfels, TX 78132
Kevin
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and replaced evaporator motor assembly and bracket diagnosed by previous technician, turn cooling back on and recommended that customer monitor refrigerator for the next 24 hours to ensure it is cooling properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78754
Joseph C.
Job Details: 09/12/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for “light bulb melting in oven” complaint. Inspected unit and no bulb was present. Cooktop was loose. Reattached cooktop. No leaks detected, at time of service."
Near Austin, TX 78739
Brandon
Job Details: 09/12/2019
OVEN WHIRLPOOL KDRS483VSS04 "Arrived on site for customer complaint of unit burner top igniting every burner, found loose burner cap, unit tested good after adjusting burner cap."
Near Del Valle, TX 78617
Joseph C.
Job Details: 09/12/2019
WASHER GE GTW460ASJ0WW "Arrived on site for “loud noise, during spin cycle” complaint. Inspected unit and found auger assembly loose and worn out and basket loose. Will need to remove and replaced gearcase, washplate and auger. Needs authorization and needs two hours. No leaks detected, at time of service. Office will need to set return schedule, due to parts requested, need for authorization and time requested.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 WH38X27407 (platform trans asm k) and 1 WH43X25448 (auger asm)"
Near Austin, TX 78735
Scott
Job Details: 09/12/2019
MICROWAVE MAYTAG MMV4205DB1 Arrived on site for clock / display not working . Found unit was in energy saving mode . Took unit out of saving mode . Job complete .
Near Austin, TX 78729
Lou
Job Details: 09/12/2019
WASHER MAYTAG MVWX500BW0 "arrived on site to inspect washer not stopping. Upon further inspection, the customer advised that the unit, once started, will finish a cycle and continue with another one without stopping. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I tested the unit manually and the fill valve, drain pump, agitate and spin all functioned properly. After getting authorization from the office, I removed and replaced the main control and calibrated the unit. Retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Robert
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of washer not advancing to the next step. Ran diagnostics and washer tested fine but found that there is no cold water being supplied instructed tenant to let the leasing office know and to send out maintenance to repair plumbing. Complete. No leaks detected.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrive on site for no ice condition. In step 17 of diagnostics the control showed that the icemaker thermister was open therefore could not cycle. Replaced ice maker and icemaker cycled properly. All water connections are dry
Near Marble Falls, TX 78654
James
Job Details: 09/12/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW5 Arrived on site and installed new freezer gasket. Ensured proper seal and cleared ice build up. Unit tests good. Job complete
Near , TX 78610
Kevin
Job Details: 09/12/2019
RANGE AMANA AGR5330BAS3 "Arrived on site and replaced temperature sensor, started preheat on 350 and it reached 430 degrees when chimed and when burner turned off. Temp then dropped to 295 before reigniting. (Temp average 362.) Then reached 400 then dropped to 295 again (temp average 347.5) Oven is now operating properly, Job complete"
Near Austin, TX 78739
Scott
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for clean light flashing 2-2 code . Ran diagnostics and found UI failing / stuck keys . Replaced UI and ran diagnostics check all checked normal . No water leaks detected at time of service. Job complete
Near Austin, TX 78730
Luis
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KSCS25FVMK01 "Arrived on site for no display at dispenser and and ice issues. Ran diagnostics on optics for icemaker diagnosed failed optics through diagnostic test on blinking led. Removed dispenser display good voltage to,display diagnosed faulty dispenser control. Installed new optics passed diagnostics,installed new display control unit working as designed,water and ice dispenser.
Near Austin, TX 78723
Luis
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for refrigerant leak. Replaced evaporator,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78746
Tyler B.
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW4616FW2 arrived onsite for unit not starting spin or wash, found latch faulty, replaced latch and tested good. No leaks on site"
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/12/2019
REFRIGERATOR LG LFX25974SW/05 Arrived on site for condensation. Found control was not allowing fan to run at the proper times when needed. Replaced control per manufacturers recommendation.
Near Temple, TX 76502
Al
Job Details: 09/12/2019
WASHER MAYTAG MVWX655DW1 Arrived to install previously ordered parts.Removed and replaced the motor and capacitor.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Cedar Park, TX 78613
Jonathan
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Inspected unit and work area. Found screws missing from back panel. Found unit unplugged at time of service. Performed diagnostics and measured amp at compressor and found at .8 amps. Performed diagnostics mode and test FC and RC thermistor and both passed. Found no frost pattern developing. Possible leak in evaporator. Requesting customer to leave unit running. Please allow 2 hours for repair. Office to schedule appointment when ETA is available on parts.; ordrng 1 SEENOTE (2 HRS AND SCH APT) and 1 W11256565 (EVAPORATOR )
Near Austin, TX 78738
Andy
Job Details: 09/12/2019
OVEN KITCHENAID KODE500ESS02 Arrived on site for oven with F2-E0 error code. Tested and inspected unit and found Failed UI. Removed failed part and replaced with new. Tested unit and found blower fan is not working properlyNo other repairs are to be done at this time.
Near Austin, TX 78758
Paul
Job Details: 09/12/2019
WASHER ROPER RTW4516FW2 Arrived onsite for the washer that is not spinning the clothes out. I ran auto diagnostics and the unit completed the cycle and worked as designed. I checked stored error codes and found an 7E7 & F0E2. I checked the resistance on the motor windings and found the motor within specs. I found the capacitor weak, Call complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL KDTE104ESS1 Arrived on site words unit not dissolving soap. Tested unit and could find no problem. All water connections are dry.
Near Georgetown, TX 78626
Cliff
Job Details: 09/12/2019
WASHER LG WM2016CW Arrived on site to diagnose a washing machine that is turning off and not turning back on. Found main control shorted out. Control will need to be replaced to complete repairs. Office will need to set return date due to part availability; ordrng 1 EBR32268001 (CONTROL)
Near Austin, TX 78731
Tyler B.
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for unit leaking, inspected unit and found water coming from drain hose connection. Secured drain connection on back of unit and filled unit. No leaks on site"
Near Georgetown, TX 78633
Cliff
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to replace dispenser control for refrigerator. Replaced control and tested unit. Found all is fully functional at this time. No leaks were found at time of service.
Near The Hills, TX 78738
Luis
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for cooling issue. Found evaporator incased in ice,called tech support due to ongoing issue,gave history on repairs
Near Leander, TX 78641
Lou
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to install previously diagnosed and ordered part. Due to the harness being damaged at the bottom hinge, I removed and replaced the left FC door and tested. Unit operated as designed.No water leaks observed during service, job completed."
Near Austin, TX 78727
Andy
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KSC23C8EYW02 "Arrived on site for dishwasher and was informed that refrigerator also needs service. Tested and inspected unit and found failed thermistor and evaporator motor.Ordering parts Instructed customer to defrost unit 48 hours before service. Informed on you to do so safely. Customer signed waiver. No water leaks present at time of service. ; ordrng 1 W10316760 (THERMISTOR ) and 1 WPW10453428 (MOTOR AND COVER ASSY)"
Near Austin, TX 78746
Tyler B.
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for unit not dispensing water and frost in freezer, found water issue to be from filter, checked all Connections and checked good, replaced filter customer supplied by customer and tested good. Found drain in rear needs to be sealed with sealant/ grey putty, can not find part number for also rails would need grease but can’t find part number as well. need parts find ; ordrng 1 CNOTE (PART FIND, SEALANT/ CLAY ) and 1 CNOTE (OFFICE RS )"
Near Salado, TX 76571
Al
Job Details: 09/12/2019
DISHWASHER KITCHENAID KDTE204DSS0 Arrived to install previously ordered parts.Removed and replaced the pump and motor and drain hose as previously diagnosed.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Austin, TX 78754
Wesley
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site and found unit door misshapen. Ordering door to repair. Sealed will also be needed for a gap on return. ; ordrng 1 LW10642551 (dor-fip)
Near Cedar Park, TX 78613
Lou
Job Details: 09/12/2019
REFRIGERATOR JENN-AIR JFC2089WEP11 "arrived on site inspect refrigerator gaskets. Upon further inspection, I found that the right RC door gasket was torn and badly damaged and allowing cool air to escape. There is condensation on the mullion due to this. Also found that the left RC door gasket was torn at the top right corner. After obtaining authorization, I removed and replaced both RC door gaskets and using my heat gun I shaped the gaskets to the door/cabinet. Tested the doors and they are sealing correctly. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Kevin
Job Details: 09/12/2019
DISPOSAL WHIRLPOOL GC1000PE4 arrived on site and found no operation from disposal, replaced it and it will now operate properly but switch to turn it off anon her to be malfunctioning and will not turn off. Switch/outlet will need to be corrected to complete repair. Job complete"
Near Austin, TX 78727
Andy
Job Details: 09/12/2019
DISHWASHER KITCHENAID KDTE704DWH0 "Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Blanco, TX 78606
Brandon
Job Details: 09/12/2019
REFRIGERATOR FRIGIDAIRE FPRH19D7LF1 "Arrived on site for customer complaint of leak, found clog in defrost drain line, I cleared drain line, unit tested good."
Near Austin, TX 78750
Jonathan
Job Details: 09/12/2019
COOKTOP KITCHENAID KCED600GSS00 Arrived on site for cooktop separating from fame (see SD-QuickPic). Customer stated that this is her 2nd unit and had same failure with last one. Inspected unit and found adhesive worn out on left side from glass top to frame. Found 3 out of 5 bezel had came off. Will need to replace bezel with glass top. ; ordrng 5 W10853046/QTY5 (BEZEL)s
Near Austin, TX 78739
Brandon
Job Details: 09/12/2019
DRYER WHIRLPOOL WED9400SW0 "Arrived on site for customer complaint of unit having burning smell, found customer just moved into house, also found customer was experiencing long dry times at old house, found lint build up inside of unit, but unit tested good. Vent is clear"
Near Leander, TX 78641
Thomas L.
Job Details: 09/12/2019
REFRIGERATOR LG LFXS29766S01 Arrived on site for no cool condition. Found compressor running and not able to build up pressure. Replaced sealed system components and unit now starts properly. All water connections
Near Austin, TX 78737
Scott
Job Details: 09/12/2019
WASHER GE GTW680BSJ0WS "Arrived on site for washer just running drain cycle . Ran diagnostics . All error codes were related to draining ,pressure sensor ,filling . Found propeller broken completely off shaft in drain pump . Replaced drain motor . All checked normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78681
Paul
Job Details: 09/12/2019
FREEZER WHIRLPOOL WRF767SDEM01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I sealed the chassis to the liner using the factory recommended sealant and I replaced the FC door. Call complete.
Near Kyle, TX 78640
Kevin
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site and replaced harness diagnosed on previous visit, after replacement reset user interface and it began cooling again. job complete."
Near Bertram, TX 78605
James
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site and tested operation. I found fault for door not opened between cycles. Ran hot water at sink prior to diagnostics. I found no faults at end of diagnostics and unit operating as designed. Instructed customer on best practices for optimal washing. Job complete
Near Killeen, TX 76542
Al
Job Details: 09/12/2019
DRYER MAYTAG MEDC215EW0 "Arrived to inspect dryer issues.Removed and replaced the timer, fuse, cutoff and elementReassembled and unit tested as designed.No lint buildup observed at the time of service.Job complete"
Near Austin, TX 78741
Wesley
Job Details: 09/12/2019
DRYER AMANA NED4655EW1 Arrived onnsite and found unit operating as designed. Advised customer on status and advised that no repair is needed. Advised customer on vent requirements. All checks good.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for tenant complaint of dishwasher not drying dishes. Ran diagnostics and found 7-1 (Heater Error). Cleared error codes and ran manual test cycle. Poured water on heater. Water was sizzling off. unit now works as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Cliff
Job Details: 09/12/2019
REFRIGERATOR JENN-AIR JBRFR36IGX00 Arrived on site to replace filter housing for refrigerator replaced parts and tested unit. Found out was mechanically working at this time. No leaks were found after services were performed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of filter light not resetting when filter is replaced, I replaced filter switch and UI, still could not get filter light to reset, ordering wire harness and control. ; ordrng 1 CNOTE (PARTS RESEARCH WIRE HARNESS FILTER SWITCH ) and 1 W10811365 (cntrl-elec)"
Near Round Rock, TX 78665
Arthur B.
Job Details: 09/12/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived onsite to install new front UI to French door refrigerator. Removed and replaced UI assembly. Reassembled,powered up unit and observed cooling. Unit works as intended. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived onsite for customer complaint of dishwasher panel dented. Confirmed issue. Removed and replaced panel. Reassembled.Customer happy with replacement. No other issues found.
Near Leander, TX 78641
Lou
Job Details: 09/12/2019
WASHER WHIRLPOOL MHW6000XW2 "arrived on site to inspect washer door locking but no water entering unit. Upon further inspection, the customer advised that when they start a normal cycle the door will lock but no water will enter and when they press power off, the door still will no unlock. I placed the unit in diagnostics showing error codes F6E1, F6E2 & F8E1. I cleared the codes and continued with testing. The door lock engaged but nothing happened. I unplugged the unit and removed the back panel to inspect the motor control. I found two burn spots on the control where it shorted. I advised the customer of my findings I replaced the control and retested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Wesley
Job Details: 09/12/2019
DRYER LG DLG5002W No gas leak detected. Advised customer on findings. All else checks good.
Near Austin, TX 78734
Luis
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,replaced fan motor assembly that includes thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie,replaced cover secured cover with 4 screws.
Near Georgetown, TX 78626
Cliff
Job Details: 09/12/2019
WASHER WHIRLPOOL WFC8090GX0 Arrived on site to replace door for washer/dryer combo. Replace door assembly and tested unit. Found all is functioning properly at this time. No water to apartment at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 09/12/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site and tested operation. I found that the u it is not draining properly. Inspected drain hose and found to have build up in it and the end has curled up causing slow drain. The water pooling in the ice reservoir is causing the ice to melt as fast as it’s made. Cut the curled end off of drain line and customer poured bleach down to clean out the build up. Unit now draining properly. Job complete
Near Pflugerville, TX 78660
Arthur B.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived onsite for customer complaint of gasket on soap dispenser broke. Confirmed issue. Removed and replaced dispenser. Reassembled. Tested. Dispenser now works as designed. No other issues found.
Near Taylor, TX 76574
Cliff
Job Details: 09/12/2019
WASHER MAYTAG MHWE201YW00 Arrived on site to diagnose a washing machine that was not draining. Tested unit and found pump assembly failed. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78739
Luis
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for faulty side door ui panel. Removed ui panel installed updated ui panel.
Near Austin, TX 78738
Andy
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Paul
Job Details: 09/12/2019
WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not spinning. I found an F7E7 & F7E6 stored error codes. The motor windings ohmed out at 4.5 ohms making the motor good. I found the capacitor defective. I replaced the motor capacitor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78753
Joseph C.
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “left pantry door is not working” complaint. Inspected unit and found left pantry door full of water, letting wires corrode and panel not working. Removed and replaced shipped door and blew out door ui. Reinstalled. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Tyler B.
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for unit not cleaning dishes, tested unit and found not pumping, gained access to bottom of unit, found plug for pump must have not been secured because it was laying on ground, re connected plug to pump and tested good. No leaks on site"
Near Cedar Park, TX 78613
Lou
Job Details: 09/12/2019
OVEN JENN-AIR JJW3830DS03 "arrived on site to inspect wall oven lights. Upon further inspection, the customer advised that the unit is a replacement for the previous unit due to the same issue of having a “ghost light” coming on in the middle of the night. I contacted Techline and spoke to TJ and advised him of my findings and also that the UI console is a 13.00.00 version when it should be at least 14.00.00 per the last unit issues. TJ advised to install the new console and it if’s not the 14.00.00 version to contact Techline so that they can do a product documentation. I removed and replaced the UI console and checked the version and it is a 16.00.00 version. I contacted Techline and spoke to JK and he advised that version 16 is good. File #7725844171. I advised the customer that the new UI is good. Job completed."
Near Austin, TX 78734
Andy
Job Details: 09/12/2019
OVEN KITCHENAID KOSE500ESS04 Arrived on site for oven with loose seal. Tested and inspected unit and found seal coming off. Applied high heat glue and reseated seal. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Johnson City, TX 78636
Brandon
Job Details: 09/12/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site for customer complaint of intermittent ice dispenser not working, I replaced ice bin, unit tested good."
Near Austin, TX 78703
Wesley
Job Details: 09/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed previously diagnosed parts. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78664
Paul
Job Details: 09/12/2019
RANGE WHIRLPOOL RF264LXSB0 Arrived onsite for the range to replace the previous diagnosed parts. I replaced both left side infinite switches. I tested both left elements and they are working as designed. Call complete.
Near Temple, TX 76501
Al
Job Details: 09/11/2019
REFRIGERATOR KITCHENAID KRFC704FBS02 Arrived to inspect no cooling issues.Confirmed the complaint and removed and replaced the main control.Reassembled the unit and unit began to cool.Customer told to wait 24 hours before adding any food or beverages.All water lines were dry at the time of service.Job complete
Near Bastrop, TX 78602
Cliff
Job Details: 09/11/2019
OVEN IKEA IBS350PXS00 Arrived on site to diagnose an oven with a broken knob. Found control board shaft broken. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Paul
Job Details: 09/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived onsite for the refrigerator that is still leaking water out of the ice dispenser door and is freezing some product on the upper shelf of the RC. I replaced the ice door due to warm air leaks. I checked the ice chute gasket and found it good. I went over dumping the ice from the ice bucket if it’s not all used within two weeks, I went over crushed ice use, and I went over loading product in the RC to prevent freezing. The unit is working as designed. Call complete."
Near Salado, TX 76571
Arthur B.
Job Details: 09/11/2019
ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found pinhole leak on evaporator line. Advised customer will need new sealed system performed which consists of compressor, evaporator.