Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on job for complaints of warm temperature in both sections. Found start device not working. Replaced start device and compressor now working. No leaks detected at time of service.

Near Schmidt, Kyle, TX 78640
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW0 Arrived on job for complaints of no spin. Ran diagnostics and found gearcase not switching from agitation to spin. Will need to replace gearcase. ; ordrng 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)

Near Lost Ridge Way, Buda, TX 78610
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW5630HC0 "Arrived on site for washer having long wash cycles. Found unit not installed. Connected water and drain line. Added zip tie to drain line. Performed diagnostics mode and checked fault codes. Found fault code F8-E3 overflow, F0-E5 off balance load, F0-E2 over suds and F5-E2 door lock.Tested valve operation and monitored for possible water leaks, no water leaks detected. Tested all other operations and found on test step 7, would not go in to high spin. Verified wash basket would spin freely. Gained access to control and measured motor resistance and found all pins at 13 ohms. Called Whirlpool tech support and spoke with Robert, he stated to replace control (SR#7728505469). Found failed control. Removed control and installed new. Performed diagnostics mode and ran manual test cycle. Ran automatic test cycle. All tested good, no water leaks detected."

Near Northern Trail, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRSC703HPS Arrived on job for complaints of icemaker damaged. Confirmed damage need replacement. After replacement test operation and hard reset of refrigerator. No leaks detected at time of service.

Near Stone River Dr, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL ED5PVEXWS06 "Arrived on site and inspected refrigerator and found no flow from water dispenser. Removed water filter and dispenser is now operating normally. Reset water filter and it is still operating normally. Took video of water dispensing and uploaded it to KB/AHS. Cycled icemaker manually and it completed cycle and filled with water. No further repair is required at this time no water leaks from connections at time of service, if issue continues a filter housing will be needed, job complete"

Near Chippeway Ln, Austin, TX 78745
Brandon C.

Brandon C.

RANGE KITCHENAID KFDC506JSS00 "Arrived on site for customer complaint of low/no flame on right rear burner, I found lp conversion kit was needed, instructed customer to have plumber install kit."

Near Whispering Breeze Dr, Spicewood, TX 78669
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF590SAJM0 Arrived on site to install previously diagnosed parts. When starting to look at unit customer stated that issue is with top rack and middle rack as well. Tested and found rack and tracks for top rack failed. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10913628 (track) and 1 W10914507 (track) and 1 W11027154 (dishrack)

Near Chatham Wood Dr, Austin, TX 78717
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to install previously diagnosed parts to resolve RC evap frown over. Followed service pointer steps for W11092686E. Installed clamps and toes, screwed Evap cover to rear cover, moved thermistor to proper position, Installed new Evap cover, and also used permagum to lift up drip tray. Unit is now sealed and working as designed. Call complete. No water leaks found."

Near Argentia Rd, Austin, TX 78757
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven temps. Upon further inspection, I tested the temps in the wall oven. While testing, I found that the temps were too high and tested the sensor and found it out of range. Removed and replaced the sensor and retested. Unit temps average is 355 degrees. Job completed."

Near Pablo Cir, Round Rock, TX 78665
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived to replace slides to unit. Replaced slides. Tested unit. Unit test good. No issues at this time. Job complete

Near Tom Miller St, Austin, TX 78723
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDE70FXSS5 "Arrived on site to test unit for control panel not working. Tested unit found bad control panel and panel console. Replaced panel and console. Tested unit, unit works good. No leaks detected. Job complete."

Near Chalk Knoll Dr, Austin, TX 78735
Al R.

Al R.

OVEN KITCHENAID KFGD500ESS04 "Arrived to inspect bottom oven not heating.Confirmed the complaint and found the igniter was defective, not allowing the unit to heat.Removed and replaced the igniter, reassembled and unit now operates as designed to customers satisfaction.Job complete"

Near Joe Dimaggio Blvd, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL IUD8555DX3

Near Lavaca St, Austin, TX 78701
Paul R.

Paul R.

REFRIGERATOR IKEA IX7DDEXGZ002 Arrived onsite for a refrigerator that has a burning smell. The unit was off when I arrived. Mr stated there was a smoke mark at the rear of the unit on the lower panel. I confirmed there was a smoke mark and found that this happened at the plant when the lined were soldered. I explained this to the customer. I checked the main control and found it good. The customer stated the smell was coming from the RC. I checked all components in the RC and found them good. I checked the FC evaporator and found where a piece of foam had fallen on the defrost heater causing the smell the customer had noticed. I removed what was left of the foam and scraped the rest off of the heater. I explained to the customer that any remaining foam would burn off. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Lower Elgin Rd, Elgin, TX 78621
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator making noise. Tested and inspected unit and found all operations to be normal. Showed customer user care guide on refrigerator noise. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Morgan Creek Dr, Austin, TX 78717
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRB329DMBM01 Arrived on job for complaints of freezer door not closing properly. Made adjustment to door and made suRe door close.

Near W Slaughter Ln, Austin, TX 78749
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for fridge leaking . Found a lot of condensation building up around facia of ice maker . Dispenser door looks in good condition . Ran fan and harvest ,fill tests all checked normal . No IM error codes Service pointer w10545061d. Ordering kit recommended in pointer . Call to set return . No water leaks detected . ; ordrng 1 W10628737 (heater)"

Near Partridge Bend Dr, Austin, TX 78729
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washer that was making a weird grinding noise according to the customer. After multiple test and further inspection I was finally able to find that the gear case itself is defective and is grinding whenever too much weight is applied to the white plate. We will need to return with a new gear case and wash plate. ; ordrng 1 W10752283 (washplate)

Near S Reagan St, West, TX 76691
Chase S.

Chase S.

MICROWAVE WHIRLPOOL WMH32519HZ5 "WMH32519HZ Arrived on site to check microwave for stopping after 2 seconds of run time. Heard chattering from switches prior to unit stopping. Accessed door switches and interlocks, found top interlock cam was rotated back not allowing switch to be actuated. Corrected cam placement and tested unit. All checks good after repairs. Job complete"

Near Hanging Star Ln, Georgetown, TX 78633
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WOD51ES4ES01 Arrived on site for double wall oven that had no power door was locked and would not turn on. After further inspection I found that the issue was that there was a TOD sensor on the back of the upper oven that had blown from the self-cleaning feature and was not allowing the oven to kick on the upper side but whatever I try to place to use the house and noticed that there is no power getting to the main control board I found at the thermal fuse that is wired into the main power lineWas also blown and will need to be replaced before we can get power to the main control and pull the chassis oven we will need to return with the TOD sensor as well as a thermal fuse to the main control. Customer is also aware that because there is no power getting to the main control through that thermal fuse that there is a possibility more issues could arise after we install these parts.; ordrng 1 W11025102 (fuse-thrml)

Near Speegleville Rd, Woodway, TX 76712
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT318FMDM06 "Arrived on site and replaced dented refrigerator door, job complete"

Near San Gabriel St, Austin, TX 78705
Lou S.

Lou S.

VENTHOOD UNKNOWN UXT5236BDS1 "Arrived on site to inspect venthood noises. Upon further inspection, customer advised that the unit will begin to make a noise like the fan is slowing down high while in speed. Turned the unit on all three speeds and while in high speed, it sounded like the motor was losing RPM’s. I removed and replaced the fan motor and retested. Unit is operating as designed. Job completed."

Near Pablo Cir, Round Rock, TX 78665
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW9640XW00 Arrived on site for washing machine that’s still showing an F 28 code. Inspected unit and work area. Customer advised that the unit is actually showing a different code now. Customer turned unit on and it showed an F 99 code (not supported-mismatch of User interface and CCU). Attempted to run to service cycle and unit would pop up with the F 99 before I was able to put it in the diagnostic mode. Spoke to my service manager and was advised that this unit has a control that has been subbed out for a different part.

Near Cattail Cir, Harker Heights, TX 76548
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of noise issue during ice harvest, found ice maker module was rotating before ice heater activated, I replaced wire harness, unit tested good at time of service."

Near Nature View Loop, Driftwood, TX 78619
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer not spinning. Confirmed the complaint and found the latch was defective and clicking continuously.Removed and replaced the latch.All water lines were dry at the time of service.Tenant satisfied.Job complete

Near Pinnacle Dr, Georgetown, TX 78626
David S.

David S.

REFRIGERATOR KITCHENAID GS6SHAXLS02 Arrived on site for mullion being hot and condenser fan not working. I inspected the unit and work area. I plugged the unit in and found the fan not spinning. I plugged the new motor in and found it working. I removed the failed motor and fan blades. I replaced the motor and fan blades with a new set. I plugged the unit back in and found the fan spinning as designed. Job complete. No water leaks detected.

Near Centennial Loop, Round Rock, TX 78664
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WFW97HEDBD0 Arrived on site to repair washer that need a new UI control. After installing the UI panel control I replug the machine and reset it to factory settings and test the unit out on multiple cycles and the unit is now displaying the proper times on the copper cycles and he’s not giving any kind of weird out of the ordinary lengthy amount of time for Short or longer cycles. Unit functioning as designed called

Near Star Canyon Dr, Woodway, TX 76712
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pressure hose and tested unit in a normal wash cycle. Unit filled and began to agitate without over filling or throwing an error code. Unit so working as designed. Call complete.

Near W 14th Ave, Belton, TX 76513
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for unit having broken adjusters. Looked at unit. Saw broken adjusters. Replaced adjusters. Tested unit. Unit test good. No issues at this time. Job complete

Near E Hwy 71, Del Valle, TX 78617
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site install bracket for installation. Found old bracket had shorted filter board. Ordering new filter board and new power cord. ; ordrng 1 W10422269 (FILTER BOARD ) and 1 W11206558 (POWER CORD )

Near S IH 35 Frontage Rd, Austin, TX 78747
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Arrived on site and installed new thermistor. Steamed away ice build up on evaporator. Tested operation and found unit working properly. Job complete

Near Ridgeview Dr, Kingsland, TX 78639
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on job for complaints of freezing in refrigerator and water supply not working. Found the damper not working properly causing temperature to get too cold freezing water line. Recommend replacement of damper.

Near Sweet Gum Dr, Kyle, TX 78640
Robert J.

Robert J.

DRYER WHIRLPOOL MEDX655DW1 Arrived on job for complaints of no heating. Found heater open. Replaced heater and test air flow. Air flow bad showed customer difference between vent connected and not connected. Instructed customer to have vent cleaned.

Near Avery Village, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS571CIHB00 Arrived onsite for the refrigerator ice maker not making ice. And cooling issues in fresh food compartment. During testing found that ice maker failed the harvest test. Replaced ice maker and the new ice maker failed the harvest test as well. Inspected the door harness and found some crimped wires will need to replace door . The cooling issue in the refrigerator. During testing found that the damper control is not working properly and is very noisy. Will need to replace diffuser assembly. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 LW11089021 (dor-fip) and 1 W10873791 (icemaker) and 1 W11164593 (diffuser)

Near Charing Cove, Kyle, TX 78640
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW7000DW0 Arrived on site to repair a washer that need a new gear case wash plate clutch etc. after installing all necessary parts I tested out the unit and everything working as designed. There are no leaks before during or after repair. Call complete

Near Hazelwood Ave, Waco, TX 76705
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Arrived on job for complaints of freezer too cold. Check thermistor out of range replace thermistor.

Near Laurie Ln, Austin, TX 78747
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install parts per last visit, upon inspection found the fridge correctly defrosted, Changed out all parts and tested for issues. No problems found. Complete"

Near Montanio Dr, New Braunfels, TX 78132
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSSC48QMS01 Arrived on site to install previously diagnosed parts. Found power coupling was rusted to auger shaft. Removed coupling and cleaned off rust. Installed new spring and lower coupling. Retested and all is working as designed. Call complete.

Near Eagles Glen Dr, Austin, TX 78732
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFC310S0ES3 Arrived onsite to install previously diagnosed parts. I installed the control and tested the unit. It is heating and working as designed at this time job complete.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site to diagnose a dishwasher that was not washing the dishes properly. Upon further inspection I found that the motor and pump sump assembly head quit working and was no longer turning on the way it was supposed to it was receiving the proper voltage from the main control board so I went ahead and replace the pump and motor retest of the unit and everything is functioning as designed there were no leaks before during or after repair. Call complete

Near Farm-To-Market 339, Mount Calm, TX 76673
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for handles being damaged. Saw damage to handles. Handles to replace were damaged. Was only able to use one handle. Need to re order 1 FRZ handle and 1 refrigerator handle. Office to reschedule. ; ordrng 1 W10827046 (handle,door (ss)) and 1 W10899551 (handle)"

Near Guadalupe St, Austin, TX 78701
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for microwave not heating properly and sparking. Tested and inspected unit and found failed transformer, capacitor, diode and magnetron. Ordering magnetron and. Office to schedule return trip. Advised customer not to use unit until repairs are done.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10836753 (transformr)"

Near Swift Water Loop, Bastrop, TX 78602
David  Z.

David Z.

RANGE WHIRLPOOL WFE505W0HW1 "Arrived on site to diagnose one range with no working burners. Performs diagnosis. Found wiring harness split at the terminal block, with a broken stud on the terminal block. Need to order wiring harness and terminal block. Office to reschedule when harness is available. ; ordrng 1 W11416047 (HARNESS) and 1 WPW10245259 (block-term)"

Near Research Blvd, Austin, TX 78758
Clif L.

Clif L.

RANGE WHIRLPOOL WFC315S0JS0 Arrived on site to replace panel for range. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Clif L.

Clif L.

RANGE WHIRLPOOL WFC315S0JS0 Arrived on site to replace control panel for range. Panel was dented in the box and will need to be re-ordered. Office to set return appointment.; ordrng 1 W11336701 (PANEL)

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Clif L.

Clif L.

RANGE WHIRLPOOL WFC315S0JS0 Arrived on site to replace panel for range. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Clif L.

Clif L.

OVEN KITCHENAID KFDC506JSS00 Arrived on site to diagnose a range with an oven that is not working. Upon initial testing found all parts and components fully operational. Customer informed me they reset the breakers prior to service. This has reset controls on unit and no further repairs are needed.

Near High Lonesome, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT318FZDB06 Arrived on site for her that’s not cooling. Inspected unit and work area. Customer advised that the freezer was calling but that the refrigerator was not. Found freezer section overly full and having a hard time circulating air. Removed freezer evaporator cover and found ice build up over the air tower holes leading down to the refrigerator. Removed ice blocks and tested unit. Refrigerator section began to cool. Unit is working as designed. Advised customer of how to avoid this for the further. Call complete.

Near East Gulf Avenue, Rogers, TX 76569
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "Arrived on site for customer complaint of unit having ice build on back wall of fresh food section. Found defrost issue.

Near Lakota Pass, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR LG LFXC24796S/00 Arrived on site to install temp sensor and control. Found wrong sensor delivered ordering temp sensor; ordrng 1 6500JB2001B (TEMP SENSOR)

Near Oreilly Dr, Austin, TX 78734
James C.

James C.

COOKTOP JENN-AIR JGCP636ADP Arrived on site and tested operation. Found left front and right front burners not lighting. Inspected burners and found both missing screws and some how glued to base as the head will not release from the cooktop.

Near Goodnight Trail, Leander, TX 78641
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 Arrived onsite for unit having condensation. Found that seal to door was not sealing properly.No issues at this time. Job complete

Near Matthews Dr, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no cool. Found oil on evaporator in fresh food section unable to locate location of leak,found some corrosion on cap tube entering liner,removed evaporator installed a new fresh food evaporator,during reassembly found cap tube weak while adjusting tubing for install cap tube broken called tech support per tech support

Near Viento Cove, Blanco, TX 78606
Richard P.

Richard P.

ICE MACHINE JENN-AIR JIM158XYRS2 Arrived onsite for the ice machine not making ice. During inspection found that the ice machine was unplugged. Went to plug ice machine back in and saw that he drain hose from the ice machine was not connected to the main drain. In order to hook up drain hose the wine cooler will need to be removed to gain access to hook up drain hose to the main drain line. Advised customer to have some one remove to wine cooler. Was not able to test ice machine because I will not be able to drain water. Customer stated that they will contact us once the ice machine is hooked up to the drain.

Near Shooting Star Rd, Canyon Lake, TX 78132
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site to inspect microwave for not heating, upon inspection found no power to microwave, will need fuse to diagnose further ; ordrng 3 W10138793 (FUSE)s"

Near Royal Ave, New Braunfels, TX 78130
Richard P.

Richard P.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for the dryer not turning on. Ran diagnostics and found that the main control board was causing the issue with the console not turning on. Replaced main board and console and dryer tested fine. Advised customer that there is a vent tube restriction and to have someone clean the vent tube in the home. Complete

Near Canyon Lake, TX 78130
Brandon C.

Brandon C.

RANGE WHIRLPOOL KOSE500ESS01 "Arrived on site for customer complaint of unit not working after self clean, found unit blew thermal fuse. Customer also wants us to calibrate unit on next visit. Also ordering bake element because customer heard popping noise. ; ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml) and 1 WPW10546517 (elmnt-bake)"

Near Ranch Rd 1323, Johnson City, TX 78636
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Arrived on site to inspect refrigerator temps. Upon further inspection, tested temps in the FC=12 degrees & RC=51 degrees. I found that the RC evap cover had a large mass of ice on the outside. I advised the customer of my findings and advised that I would have to reschedule due to the large amount of ice and the potential damage that could be caused from removing the evap cover. I recommended that the customer unplug the unit 24-48 hours before I return and to place towels around the unit to protect the walls from any water leakage.No water leaks observed during service.;

Near American Dr, Lago Vista, TX 78645
Lou S.

Lou S.

VENTHOOD UNKNOWN WVW53UC0FS2 "Arrived on site to inspect venthood lights not working. Upon further inspection, I tested the lights and they failed to come on. When I moved the light harness, the lights flickered off/on. I removed the lights and the transformer/capacitor housing and found that the left LED connector pins were loose. I had to cut the shrink tape off the connector to get to the harness to adjust. I attempted to adjust the pins but they would not hold. I contacted techline ad spoke to Dustin and advised of the complaint and my findings. Dustin recommended adjusting the pins and retaping, but I advised I tried and it holds briefly. He advised that he does not have a part number for the harness and our parts dept would have to research the part. If the part is not available for order, then techline would have to contacted and document info to move further. File #7728492703. I advised the customer that our office would attempt to find the part and if not, someone from our off

Near Penn Cove, Lago Vista, TX 78645
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDFE104DSS1 "Arrived on site for customer complaint of unit not washing, found loose connection at power supply box, I tightened wire nuts, unit tested good, no error codes in diagnostic mode. Showed customer unit was working as designed."

Near Piper Glen Dr, Austin, TX 78738
James C.

James C.

MICROWAVE KITCHENAID KMHS120ESS8 Arrived on site and tested operation. Found hood light not working. Tested bulb and found to be good. Tested socket and voltage to socket. Found harness connection has melted at neutral side of socket. Unit will need new harness to light and turn table as well as new socket to repair. ; ordrng 1 W10710692 (harns-wire)

Near Cascata Way, Liberty Hill, TX 78642
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WOS51EC0HW01 "Arrived on site for wall oven with power but not heating when turned on. After running diagnostics I found an “improper wiring” notification appear that indicates faulty or improperly connected wires somewhere within unit. After removing wall oven I immediately found that the unit had a modern (4 wired: red, white, black, ground) hardwire connection from the oven, being connected to an older 3 wired outlet connection (“grandfathered in” by the N.E.C, old flashed black(hot) white(hot) bear (neutral)). One pair of wires within the connection had come loose from the wire nut. I rewired loose connection and retested unit thoroughly for any other failures. No other errors were found within unit from either hardware or diagnostic tests. Unit heating thoroughly to set temps now. Call complete"

Near Trail of the Flowers, Georgetown, TX 78633
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF3535MBM00 Arrived on site to diagnose and install a back door seal on refrigerator. After further inspection found that the door gasket on the bottom freezer door was not sealing properly. Unit is now ceiling and functioning as designed call complete

Near Ridgecrest Rd, Georgetown, TX 78628
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site to inspect fridge for not making ice, upon inspection found the water valve working but no Icemaker movement, ordering UI and icemaker and fill tube. Office to reschedule ; ordrng 1 W10883965 (TUBE) and 1 W11026493 (ICEMAKER) and 1 W11293313 (UI )"

Near Limestone Way, New Braunfels, TX 78132
Clif L.

Clif L.

RANGE WHIRLPOOL WFC315S0JS0 Arrived on site to replace panel for range. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Clif L.

Clif L.

RANGE WHIRLPOOL WFC315S0JS0 Arrived on site to replace panel for range. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Lou S.

Lou S.

WASHER WHIRLPOOL WFW94HEAW0 "Arrived on site to inspect washer door lock not unlocking. Upon further inspection, I found the unit partially disassembled with the top panel off, the screws not mounted into the control panel and the bottom screws missing from the front panel. Placed the unit in diagnostics showing error codes F6E1, F5E2, F5E3. Cleared the codes to continue with testing. As the unit began testing, the door lock engaged, but the unit did not advance. I followed the tech sheet and tested the door switch and control. I pulled the unit out and removed the wick panel to inspect the motor control and I found that the MCU was burnt out.I removed and replaced the MCU and retested. Unit is operating as designed. No leaks observed during service, job completed."

Near Lakeland Dr, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for refrigerator making gargling sound, lasted 15 minutes and only happen once. Inspected unit and work area. Found wire harness cover at bottom of FC door showing wires. Repair by adding electrical tape to harness cover. Cleaned front of condenser. Inspected both evaporator and found good frost pattern. Performed Found unit ADC defrost mode, switch to basic defrost. Tested all thermistors. Ran defrost cycle. Was not able to repeat sound. Informed customer sound was possibly refrigerant back flow while unit was defrosting. All operations tested good, no water leaks detected."

Near S Frontier Ln, Cedar Park, TX 78613
Lou S.

Lou S.

RANGE KITCHENAID KFDC506JSS00

Near La Quinta Dr, Georgetown, TX 78628
Andy  B.

Andy B.

RANGE GE JGSS66SEL1SS Arrived on site for range gas smell when oven in use. Tested and inspected unit and found failed gas regulator and igniter. Ordering needed part. Office to schedule return trip. Customer not to use oven until repairs are done.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WB13X25500 (range igniter glowba)

Near Clear Water Pass, Bastrop, TX 78602
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG320M0BS3 Arrived on site for oven gas smell when in use. Tested and inspected unit and found failed gas valve. Removed failed part and replaced with new. Tested unit and all operations are normal. Tested for gas leaks and found none. Turned gas supply off at wall and instructed customer to have gas company come Verify no gas leaks. No other repairs are needed at this time.

Near Vista W Ct, Bastrop, TX 78602
Andy  B.

Andy B.

RANGE GE JB645RK4SS "Arrived on site to install previously diagnosed switch, harness and light indicated. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near Co Rd 130, Paige, TX 78659
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 Arrived on site and tested operation. Found freezer door not shutting evenly causing ice build up in left railed. Unit will need new rails to repair. ; ordrng 2 WP13055901 (slide)s and 2 WPW10170835 (glide)s

Near Ridgecrest Rd, Georgetown, TX 78628
David  Z.

David Z.

DISHWASHER AMANA ADB1100AWB "Arrived on site to diagnose dishwasher customer says will just blink and not run, and is missing a console piece. Found on arrival that the previous company did not reinstall the handle for the door. When I arrived the start light was blinking like the cycle was paused. Pushed start and the cycle resumed. Cancelled out and was able to restart cycles several times. Could not recreate the failure. Ordering a new door handle and bringing back control to retry and failure. .; ordrng 1 WP8534984 (door handle (blk))"

Near Sweetness Ln, Austin, TX 78750
David  Z.

David Z.

OVEN KITCHENAID KEMC308KSS03 "Arrived on site to diagnose microwave oven combo with MW light off and door with no tension. Performed diagnostic optic and found torsion springs completely missing in unit, and several missing screws. Unit needs new torsion rods and MW bulb. Ordering springs and lamp for unit. ; ordrng 1 WP4452395 (spring) and 1 WP4452396 (spring) and 1 WPW10440740 (lmp-basles)"

Near Mountain Path Cir, Austin, TX 78759
Scott  M.

Scott M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for unit not powering on . Ran diagnostics and got both UI and acu miscommunication error code as well as locked rotor . Found oil leaking from gear case . Ordering console and will replaced acu same time . Ordering gearcase ,stator ,clutch, slider . Please call to set return . No water leaks detected at time of service.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11135391 (console) and 1 W11195971 (stator) and 1 W11393685 (GEAR CASE )"

Near Mattie St, Austin, TX 78723
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found both water sources are turned off, after correcting ran valves in manual diagnostics and they check good. Took picture of water flow. Started washer on a normal cycle and it’s filled with water and began agitated, at this time washer is operating properly. , jobs complete"

Near Steep Cactus Trail, Austin, TX 78735
Jacob S.

Jacob S.

REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived onsite for unit freezing and cannot dispense water. Looked at unit. Customer has unit at 33 degrees. Found that control damper is being really noisy. Called Techline suggested that control damper may need to be replaced along with control. Got sr#7728494264. Replaced parts. Tested unit. Unit test good. Water was frozen over. And now dispenser once again.

Near Garden Villa Ln, Austin, TX 78704
David S.

David S.

DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site for dishwasher stopping mid cycle. I inspected the unit and work area. I found no fault codes in diagnostics. I ran the unit through a diagnostics cycle with no issues. I called techline and spoke to Liam got sr #7728490434. I advised techline of the complaint and what the unit is doing. Techline stated since I am not showing an error codes in diagnostics and I can’t get the unit to fail while in home there is no testing the can brine to determine the fault. I ran the unit through diagnostics one more time trying to make the unit fail. Unit operated as designed. I checked resistance for all components and everything is checking out good. I can’t find a fault with the unit at this time. I spoke with up customer about leaving the unit in the failed state so we can com out a diagnose it from that failed state. Job complete no water leaks detected.

Near Marfa Lights Trail, Round Rock, TX 78664
Noah D.

Noah D.

WASHER WHIRLPOOL WTW7500GC2 "Arrived on site to inspect washer for not filling with water, upon inspection found the washer valve not opening, changed valve and tested. Water returned. Complete"

Near Sunset Summit, New Braunfels, TX 78130
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for sealed system repair. I gained access to the compressor and replaced with new. I installed a access valve and UV dryer. I pulled a 30 inch vacuum and monitored gauges for leaks, I found none. I put a charge of 4.24 oz into the system . I monitored the gauges and saw good pressure. The evaporator started to form a good frost pattern. Job complete. No water leaks detected."

Near Scofield Ridge Pkwy, Austin, TX 78727
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW8500DW Arrived onsite for unit not cleaning clothes. Saying unit is still leaving lint and hair on clothes and sometimes a bit of a white stain. Tested unit in diagnostics. Did not find a error code. Ran unit unit test mode. Unit working as designed. No leaks at this time. Job complete.

Near Hyde St, Austin, TX 78741
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found cut off has failed, after replacing it dryer is now heating properly. Vent hose connection on wall is pushed back into wall and hose will not attach. Recommended to customer that it be repaired/replaced before dryer is hooked up again. Without that hose being attached did not confirm whether airflow is good or bad, job complete"

Near Mill Springs Dr, Austin, TX 78746
Lou S.

Lou S.

RANGE MAYTAG MGT8775XS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the front left valve failure, the front left and right orifice holders and the lower oven bake ignitor failures, I removed and replaced all parts mentioned and using my liquid gas leak detector, I checked all gas connections and all were good. Due to the gas line at the back of the unit being too short, I had to disconnect the line at the cutoff and reconnect it when completed. Using yellow gas line tape, I wrapped the receiving line with the tape and once the connection was completed, I tested it with liquid leak detector and it was good. Tested the unit and it is operating as designed. No gas leaks detected during service.

Near Parque Ct, Georgetown, TX 78626
Kayman B.

Kayman B.

COMPACTOR KITCHENAID KTTS505ESS0 Arrived onsite for noisy trash compactor. I tested the unit and it makes a grinding thumping noise. I contacted techline and they had me put my phone to the unit as it was compacting. techline determined that the noise is normal and the unit is working as designed.

Near Spotted Fawn Dr, Hutto, TX 78634
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for unit making noise from the fresh food diffuser. Tested unit. Found that diffuser was making noise. Replaced diffuser. Tested unit. Noise issue has gone away.

Near Teagle Dr, Austin, TX 78741
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWB835DC4 "Arrived on site and replaced valve after replacement hot water is operating properly job complete"

Near Scenic Bluff Dr, Austin, TX 78733
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE FFHB2750TS8 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit not making ice, I removed and replace the air handler housing, fan and gasket kit, fill tube kit and defrost heater. Tested ice maker operations and the unit is operating as designed. No water leaks observed during service, job completed."

Near Pioneer Cove, Leander, TX 78645
Richard P.

Richard P.

COOKTOP WHIRLPOOL SCS3017RS01 Arrived onsite for the cooktop RF burner not working. During testing found that the electrode is no good will need to replaced burner assembly and all burner screws because of age.

Near Coldwater Hollow, Buda, TX 78610
Scott  M.

Scott M.

RANGE AMANA AGR5330BAB3 Arrived on site for left front burner not lighting. Found spark module failed . Replaced module. All burners are igniting properly. No gas leaks detected at time of service.job complete .

Near Tilmon Ln., Austin, TX 78725
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL GS6NBEXRB02 Arrived onsite to install previously diagnosed parts. I installed the ice maker optical sensor and advised the customer to let us know if it still does not make ice. The customer brought to my attention that their ice door motor is not working I tested and found the motor faulty. Will order motor but office will have to get AUTHO and RS with customer. (WP2252130) ice motor ; ordrng 1 WP2252130 (ref auger motor)

Near Emory Fields Cove, Hutto, TX 78634
James C.

James C.

REFRIGERATOR JENN-AIR JS42SEDBDA Arrived on site and tested operation. Found UI unresponsive and unit is off. Tested voltage and found incorrect voltage coming from power supply. Installed new power supply and tested operation. Unit tests good. Job complete

Near Whispering Spring Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site to test unit for error code F2E2. Tested unit found corroded UI and corroded jumper wires and corroded control board. Will need to replace control board, jumper wire and UI. Ordering part#W11028004(jumper wire) and part#W11036550(UI). Office to reschedule. Will need autho. ; ordrng 1 W11028004 (UI JUMPER WIRE) and 1 W11036550 (UI)"

Near E 6th St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR GE GFE28HSHESS "Arrived on site to inspect refrigerator freezer no cool. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested all fan functions and all fans are operating as designed and unit is cooling properly. After testing, the compressor came on and unit began to cool. No mechanical repairs needed at this time. Unit is plugged into a GFCI outlet. No water leaks observed during service, job completed."

Near Austin Blvd, Lago Vista, TX 78645
Tyler  G.

Tyler G.

WASHER WHIRLPOOL RTW4516FW2 "Arrived on site for washer not filling.after running a diagnostics check I found 2 error codes ( f8e1-long/no fill, & f0e2-suds issue) both occurred because the valve had seized up internally and the main control wasn’t sensing correct water pressure when filling. I replaced both the main control and inlet valve then proceed to recalibrate the entire washer. After running final test I found that entire washer is workin as designed with no leaks before during or after repair."

Near Mink Loop, Georgetown, TX 78626
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL KODE500ESS04 Arrived on site for oven that is flashing an F1E1 code. Inspected unit and work area. Customer showed me when he went into a bag that the unit was flashing that area code. Replaced appliance manager and tested unit. Unit is working as designed. Call complete.

Near Woodland W Dr, Waco, TX 76712
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying dishes. Inspected unit and work area. Found drain line tied in with reverse osmosis. Performed diagnostics mode, no error code. Measured incoming water temperature at faucet at 120°. Measured amp draw to heating element at 7.5 amps. Checked for hot temperatures at end of test cycle and found heating element heating. Found suds from rinse aid dispensing. Called Whirlpool tech support and spoke with Kathy. Measured water temperature in dishwasher at 114°. Found all operations working as designed. No water leaks detected. (sr# 7728494311)."

Near Napoli Shore Dr, Volente, TX 78641
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB855DC4 "Arrived on site for washer not able to complete cycle. Inspected unit and work area. Found unit unleveled. leveled unit and inspected gear case. Performed diagnostics mode and checked fault codes. Found fault code F0-E5 off balance load and F0-E3 overload. Performed manual test mode and ran test 51, found all operations passed testing. Ran high spin and heavy agitation test cycle. Ran calibration cycle. All operations tested good, no water leaks detected."

Near Graford St, Leander, TX 78641
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer with small load large water and large load small water. Since the control was replaced on last visit I called techline to document this visit and point me in the right direction. They had me go through the diagnostics routine and all tests passed. I checked to see if the unit was on a dedicated breaker and it was. Techline determined that the unit is working as designed at this time. I also found one of the leveling feet pushed up causing the unit to wobble so I corrected and leveled. I noticed a slight drip coming from the hot water line at the machines connector i attempted to tighten the hose but still had small drip. I advised customer to get a new hot water line to prevent damage. SR#7728492807. Job complete.

Near Brooke St, Hutto, TX 78634
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site for customer complaint of unit not making ice, found broken grid cutter, thermistors all passed, recirculating pump and water pan pump passed, compressor and fan motor passed.

Near Bee Cave Pkwy, Bee Cave, TX 78738
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KFCS22EVMS2 Arrived onsite for unit needs all 3 gaskets. Looked at unit. Saw both gaskets in refrigerator were torn and tattered. Customer wanted freezer replaced too. Replaced both freezer and 1 refrigerator seal. Original package only came with one seal and new freezer seal not sealing correctly. Ordered 2 seals ; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10574476 (gasket-dor)

Near Sharon Ln, Austin, TX 78703
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 "Arrived on job for complaints of not heating. Found grounded heater. ; ordrng 1 279838 (element,heater)"

Near Twin Lake Loop, Dripping Springs, TX 78620
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site for customer complaint of unit making noises, found noise coming from sheet metal squeaking when load was present, I added some dryer pads, unit tested good. Checked blower wheel, motor, roller wheels, belt and idler, all tested good."

Near Emerald Falls Dr, Austin, TX 78738
Jacob S.

Jacob S.

WASHER WHIRLPOOL MHW6630HC0 Arrived onsite for unit not starting. Tested unit. Unit working as designed. Need to order feet for unit. Rescheduled with customer. ; ordrng 4 W10888529 (feet-lvlng)s

Near Nelson St, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW2827DS01 "Arrived on site to test unit for broken glass door. Tested unit found inner glass broken. Cleaned broken glass replaced glass panel. Tested unit, unit works good. Job complete."

Near Bull Mountain Cove, Austin, TX 78746
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for burner not coming on. Test unit and found broken knob not allowing valve to turn order 2 knobs customer will be ok to just drop outside. Office to reschedule. ; ordrng 2 WPW10339442 (KNOB BLACK)s

Near Austin, TX 78748
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSRJ25CNST00 "Arrived on site for refrigerator not maintaining freezing temps in freezer. Customer stated that evaporator was replaced last year. Inspected unit and work area. Found condenser majorly clogged (see SD-Pic). Gained access to evaporator and found incomplete frost pattern (see DS-pic). Cleared condenser. Inspected compressor and found hotter than normal, due to clogged condenser. Informed customer to allow 24 hours."

Near Fall Creek Dr, Cedar Park, TX 78613
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer that was leaking water out of the door. Upon further inspection I found that there were no error codes in the diagnostic mode but before I ran diagnostic test I saw that there were obvious water stain trails coming from the tub between the bellow and lower part of door. I went ahead and replace the Bello and re-tested the unit to ensure that there was no leaking. There was no water damage or leaking of any kind before during or after repair. I also instructed the customer to keep a very close eye on the water dispenser at the top left of the unit to ensure that there is no water coming from there when I was on site there was no water stains or evidence that it was leaking. Unit is working as designed call complete

Near Belford St, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48FTS00 "Arrived on site for loud noise and cooling complaint. Ran diagnostics found fan motor not powering on,removed cover found ice blocking fan blade,fan kicked on and loud noise from blade hitting ice. Removed ice blockage,ran diagnostics all test passed,powered unit on compressor powered on frost forming on evaporator."

Near Sparrow Ln, Lakeway, TX 78734
Jacob S.

Jacob S.

WASHER WHIRLPOOL PAVT244AWW Arrived onsite for belt not staying on unit. Found that motor tension was not holding. No issues at this time. Job complete

Near Lockhart Dr, Austin, TX 78704
Kevin B.

Kevin B.

REFRIGERATOR IKEA IX7DDEXDSM01 "Arrived on site and found refrigerator is unplugged The interior is room temperature, after reconnecting to power Compressor is running all interior lights are on user interface is responsive and all fans are running. Took multiple videos and pictures and sent all to MS. There is no visible signs of any fire, smoke, or electrical damage anywhere on refrigerator. There is no smoke staining or evidence on any of the walls of the home or ceiling. Informed customer having refrigerator unplugged corrects multiple kinds of issues including defrost concerns, overheating, and resetting of control boards. Recommended that they allow it to cool for 24 hours, could not find any reason for customers experience, job complete."

Near Skyline Dr, West Lake Hills, TX 78746
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived to inspect newly French door refrigerator not producing ice.Customer advised the unit began producing ice .I verified ice production and checked the temperature and unit refrigerator temperature was set to 42 degrees.Put unit on recommend 38 degrees.All water lines were dry at the time of service.Job complete

Near Stanton Dr, Belton, TX 76513
David  Z.

David Z.

DISHWASHER KENMORE 665.12773K310 "Arrived on site to diagnose leaking dishwasher. Found unit dripping from the diverter, with codes F9E1, F9E2 for diverter. Ordering AUTHO and research. Office to reschedule p. Unit needs new sump and diverter assembly. ; ordrng 1 AUTHO (AHS AUTHO) and 1 RESEARCH (RESEARCH SUMP AND MOTOR ASSEMBLY. IF NOT AVAILABLE UNIT NEEDS A SUMP, DIVERTER, WASH MOTOR)"

Near Feritti Dr, Austin, TX 78734
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTE104ESS0 Arrived onsite to install previously diagnosed parts. I installed the front roller wheels and the unit is working as designed. Job complete.

Near Vintage Dr, Round Rock, TX 78664
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to install previously diagnosed and ordered part. Due to the filter head leaking water, I removed and replaced the filter housing and tested. The unit water fill tube was still slow filling and the filter continued to leak. I removed and replaced the inlet valve and removed the filter and retested. Unit is operating as designed. I inspected the filter and found slivers of plastic on the tip of the filter which is causing the filter to not seal correctly. Customer provided another filter and it too had slivers on the tip. I recommended that the customer purchase their filters from a hardware store or directly from Whirlpool and not online. No water leaks observed during service, job completed."

Near Stagecoach Cove, Lago Vista, TX 78645
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect fridge for defrosting issues, installed evap and provided thermistor, no problems found. Job complete"

Near Williams Way, New Braunfels, TX 78130
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for leaking, upon inspection found the pump leaking underneath, replaced pump and motor per last tech. No leaks or issues found. Complete"

Near Old Zorn Rd, , TX
Kevin B.

Kevin B.

DRYER AMANA NED5800HW0 "Arrived on site and inspected dryer and found power at terminal block is correct, found green light on control board is blinking and power is good, could not get control panel to respond. Will need to bring back control panel to correct the issue.; ordrng 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml) and 1 W11310055 (HARNESS) and 1 W11378950 (CONTROL PANEL) and 1 W11388023 (CONTROL)"

Near Teri Rd, Austin, TX 78744
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for customer complaint of unit not producing ice, found chunk of ice obstructing ice maker tray. I removed ice, tested ice maker, and defrost system, unit tested good, however, I did notice the wire harness at bottom of freezer door damaged, if problem continues, will need new freezer door. The ice bin switch was good, but the control was not recognizing the ice bin switch. This will not affect the ice production since the control is stating that the bin is present."

Near Bat Falcon Dr, Austin, TX 78738
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to repair refrigerator. After installing water inlet valve, gasket, shaft, motor, etc I realize that one of the parts we ordered gotten mixed up with another and we were not sent out with the ice door chute cover. We will need to return with part number W11324588 To complete final repair. Other than that all of the parts installed or working correctly and functioning as designed and inlet valve no longer causes leaking issue into the icemaker. Office to reschedule due to Part being on available.; ordrng 1 W11324588 (ICE DOOR)"

Near N Creekway Ln, Granger, TX 76530
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ01 "Arrived on site for water leaking. Found damaged tube that enters filter,will need to order filter inlet tube. ; ordrng 1 8201597 (TUBE FILTER INLET)"

Near Bayton Dr, Austin, TX 78738
Leonardo C.

Leonardo C.

RANGE KITCHENAID KGRS807SSS01 "Arrived on site to replace control board and module from previous diagnosis. Replaced control board and module. Tested unit to 350, unit works good. Job complete."

Near Vista Ln, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace tub assembly from previous diagnosis. Replaced tub found damaged drain pump, door hinge friction sleeves, and a missing hose clamp. Ordering W10876537(drain pump), WP285655(hose clamp), WP8268961(friction sleeve)x2. Office to reschedule. ; ordrng 1 W10876537 (DRAIN PUMP) and 1 WP285655 (HOSE CLAMP) and 2 WP8268961 (FRICTION SLEEVE)s"

Near Barton Springs Rd, Austin, TX 78746
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived on site for low ice production . Found ice maker hanging up . Replaced ice maker . Re ran harvest . All checked normal . No water leaks detected at time of service. Job complete .

Near Menifee St, Austin, TX 78725
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site ,replaced dispenser . Ran diagnostics all checked normal .no water leaks detected at time of service . Job complete"

Near Ambler Dr, Austin, TX 78753
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived to inspect newly purchased French door refrigerator not dispensing water or ice.

Near Castleberry St, Lampasas, TX 76550
Tyler  G.

Tyler G.

DISHWASHER KENMORE 665.13263K112 Rived on site to diagnose and repair dishwasher they had a wreck not adjusting right. After further inspection I found at the upper rack in the dishwasher had a broken adjustable mounting kit on the left side of it. apply to repair the assembly kit that would fix the mounting issue for the dishwasher after the repair I was able to retest the upper rack and it now pools in and out of the dishwasher flawlessly and with no issues. Call complete

Near Whippoorwill Way, Georgetown, TX 78633
David S.

David S.

DRYER MAYTAG MEDX655DW1 Arrived on site for dryer knob beings broken off and no working. I inspected the unit and work area. I found the start switch clip was broken. I replaced the start switch and the knob. I tested the unit. It is operating as designed.

Near Meadowcreek Cir, Round Rock, TX 78664
Scott  M.

Scott M.

REFRIGERATOR FRIGIDAIRE FRS28XHAB0 "Arrived on site for no cool fridge . Found sealed system failure .

Near Kendal Dr, Austin, TX 78753
Al R.

Al R.

RANGE WHIRLPOOL WFE770H0FZ2 Arrived to install previously ordered part.Removed and replaced the damaged membrane.Reassembled and unit tested as designed to customers satisfaction.Job complete

Near County Rd 1045, Lampasas, TX 76550
Al R.

Al R.

DISHWASHER FRIGIDAIRE LFID2426TF "Arrived to inspect dishwasher not starting.Confirmed the complaint and found the unit would turn on, but wouldn’t start.Called Frigidaire spoke with TommyFound the door latch assembly was defective.Removed and replaced it.Reassembled and unit tested as designed.Customer satisfied.All water lines were dry at the time of service.Job complete"

Near Naruna Rd, Lampasas, TX 76550
Leonardo C.

Leonardo C.

RANGE THERMADOR PRD486GDHU/23 Arrived on site to replace 2 control boards and communication board from previous diagnosis. Replaced control boards and coms board. Temp regulator broke while putting unit back together. Ordering part#00623921(temp regulator). Office to reschedule. ; ordrng 1 00623921 (TEMP REGULATOR)

Near Austral Loop, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for damaged fill tube heater wires. Replaced fill tube assembly,y,ran diagnostics on icemaker passed, ran fill test passed."

Near Hero Dr, Austin, TX 78735
Andy  B.

Andy B.

WASHER GE GUD27ESPM1DG Arrived on site to install previously diagnosed control and terminal block. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Frenzel Cutoff, Paige, TX 78659
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0AS02 "Arrived on site to diagnose oven reportedly burning items they bake. Customer had informed me that their wife had tried to calibrate unit by 30 degrees. Checked calibration and found she had increased the temperature by 30 degrees and not lowered it. Reduced temperature to -30 degree calibration. Tested temps with thermocouple at 350 and did not see them exceed 372. Temperature is now likely good and unit can be fine tuned. Advised customer that if the calibration does not hold, that we will need 2 men to come back to remove unit, since it’s in a corner and am oven dolly can’t be used.

Near Morning Cloud St, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

WASHER MAYTAG MHW5500FW "Arrived on site for washer intermittently draining. Performed diagnostics mode and checked fault codes. Found F0-E1 suds fault code. Found customer on a water softener. Ran automatic test cycle and monitored test operation. Inspected drain line and found connection to washer was upside down and to far down drain. Corrected drain line and added zip tie to it. Spoke with customer on soap usage for water softener system. All tested good, no water leaks detected."

Near Coronado, Leander, TX 78641
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site for dishwasher that would not fill with water. After running diagnostics I found an f6e4 error that referenced the float switch was stuck open. I then saw that the float switch had some water debris in it due to customers having well water as a source of water. Cleared debris and retested float switch and unit and everything is now functioning as designed. Call complete.

Near Palomino Cove, Jarrell, TX 76537
Robert J.

Robert J.

RANGE KITCHENAID KSEG950ESS0 Arrived on job to replace harness. Had trouble getting harness out of control side so replaced control. Control came with blue harness used that one. After replacement test operation and buttons not working and code came back. Called tech line 7728492056 was instructed to not use blue harness but install harness order from last visit. After replacement test operation all good.

Near Fawn Meadow Dr, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KOST100ESS03 Arrived on site for oven trim damaged. Customer stated that inner door panel was damaged as well. Inspected unit and work area. Found vent bent and marking on inner door panel. Replaced vent and will need to order panel. ; ordrng 1 WPW10709147 (INNER DOOR)

Near Parke Field Pass, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived n site for dishwasher not starting cycle. Performed diagnostics mode and found error F4-E3 sump motor failure. Tested voltage to wash motor and found 120 volts. Found failed wash motor, due to normal wear and tear. Removed failed sump assembly and installed new. Performed diagnostics mode and monitored test operation. Found all tested good, no water leaks detected. Spoke with tenant on maintaining unit.

Near S Lakeline Blvd, Cedar Park, TX 78613
Andy  B.

Andy B.

DRYER GE GTD45EASJ2WS "Arrived on site for dryer not drying properly, wetness when trying to dry clothes and loose panel. Tested and inspected unit and found back panel loose from failed screw stripped from factory. Removed failed part and replaced with new. Also found drying and wetness issues from very clogged house venting. Instructed customer that they will need vents cleaned. No other repairs are needed at this time."

Near Maverick Dr, Bastrop, TX 78602
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job to replace UI. After replacement test operation. No leaks detected at time of service.

Near Hawthorne Loop, Driftwood, TX 78619
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5000DW1 "Arrived on site and inspected dryer and found thermal fuse has failed. After replacing fuse dryer is operating properly, job complete."

Near Chesterwood Cove, Austin, TX 78746
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4850HW1 "Arrived onsite for the washer not cycling. Ran diagnostics and found error codes for long fill and lid latch failure. Tested water valve and the hot water function did not work will need to replaced valve assembly. Tested lid latch function and it worked but intermittently. Will need to replace lid latch. ; ordrng 1 W11038689 (valve)"

Near E Calderon St, Buda, TX 78610
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator not cooling properly in FC. Tested and inspected unit and found failed controls and UI. Ordering needed part. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11225853 (cntrl-elec)

Near Cleveland St, Smithville, TX 78957
David S.

David S.

REFRIGERATOR AMANA ASI2175GRS04 "Arrived on site for sealed system repair. I inspected the unit and work area. I found the evaporator with no frost pattern. I replaced the compressor, and installed an access valve and a uv dryer. I pulled a vacuum and showed a 30 inch vacuum, I monitored the gauges for pressure leaks and found none. I put a charge of 5.3 oz into the system. I found the low side and high side not equalizing. And the low side staying in a 20 inch vacuum. I removed the charge and did a push pull test. I found the compressor operating as designed. I put the old compressor back into the unit and found the same results. I removed the condenser line and did a sweep charge on the unit. I found good flow from the condenser line that was in the compressor. I reinstalled the new compressor and tested the evaporator for restrictions, I found no restrictions in the evaporator. I am ordering a new compressor W10507884, coupler W10913906, dryer wpw10143759, evaporator wp2188822. Offi

Near Wren Ave, Austin, TX 78753
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW2 Arrived on job for complaints of noise. Ran diagnostics and found no codes or noise. Ran test load with towels and unable to recreate noise. If problem continues recommend replacement of motor and capacitor.

Near Cedar Pass Rd, Driftwood, TX 78619
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KDTM404KPS0 "Arrived on site for customer complaint of unit not starting, found damage to the inner and outer door panels, as well as broken latch. Ordering latch and panels. Customer is calling Kitchen Aid to see if he can get Authorization for panels. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11393130 (INNER DOOR PANEL) and 1 W11412299 (LATCH) and 1 W11416371 (OUTER PANEL)"

Near Lodestone Cove, Lakeway, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site to replace freezer door due to damage caused by door handle falling down and swinging. I replaced door, handle and mounting screws, unit tested good."

Near Eagle Ford Dr, Kyle, TX 78640
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on job for complaints of oven not heating. Test oven for voltage only getting 120v to unit. Test outlet and voltage correct installed with plug for outlet not supplying L2.

Near Grant Wood Ave, Driftwood, TX 78619
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site to perform sealed system repair for refrigerator. Upon removing RC evaporator cover found oil present on cover and evaporator indicating a leak of refrigerant. RC evaporator, compressor, and filter dryer will all need to be replaced to complete repairs. Office to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W11116006 (evaporator)"

Near Jester Wild Dr, Austin, TX 78750
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived onsite for ice bin intermittently dripping won’t open and can’t remove bin. Upon inspection I found the ice bin frozen shut. I hit the ice bin on each side to free it from the ice. I removed the ice bin and tested ice maker function. The test passed I also tested the ice bin motor and it tested good. I reached out to techline regarding the complaint and they advised me to replace the left side door to remedy issue. I also noticed a slight gap between the chassis and the inner liner of that left side where the ice maker is located. I siliconed the gap and advised the customer to watch it to see if that helps. Tech-line gave me a reference # of SR#7728491579. Ordering left side door (W11435344) office to RS due to part availability. ; ordrng 1 W11435344 (DOOR LEFT )

Near Grasslands Trl, Hutto, TX 78634
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMHA9019HZ2 "Arrived on site to inspect microwave not powering on. Upon further inspection, I found the unit power3s up and the display showing the date/time. I placed the unit in diagnostics showing no error codes. Tested the components and the unit is operating as designed. Tested the unit in normal use and it is operating as designed. I found the unit is not connected to WiFi. Home is still under construction and no internet in the home at the time of service. Recommended the customer connect the unit to WiFi and it they have problems connecting to call the Whirlpool WiFi team for assistance at which time, if there’s mechanical issues, a new dispatch will be made and we’ll come back to service. Job completed."

Near Summit Ridge Dr N, Lago Vista, TX 78645
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for dented door and panel . Door and badge not needed only draw panel . Panel had scratch on it . Will need to reorder panel. Call to set return . No gas leaks detected at time of service . ; O-emld tckt

Near Primrose Petal Dr, Manor, TX 78653
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDC465HW0 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced thermostat and tested unit. Unit is working as designed. Call complete.

Near S Kegley Rd, Temple, TX 76502
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSO48QMB01 "Arrived on site for customer complaint of unit not producing ice, and the UI control not functioning. ordrng 1 W10818296 (cntrl-elec) and 1 W10822580 (motor-evap)"

Near Grape Creek Rd, Johnson City, TX 78636
Richard P.

Richard P.

RANGE FRIGIDAIRE FGEH3047VFA Arrived onsite for the oven key pad not responding correctly. During testing found that the key pad is not responding properly. Will need to replace controller and PCB board. Ordering parts and office to schedule.; ordrng 1 5304523364 (CONTROLLER)

Near Matador, Wimberley, TX 78676
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and replaced board diagnosed on previous visit, after replacement oven light is operating properly again, job complete"

Near Landseer Dr, Austin, TX 78748
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite for the refrigerator liner cracked. During inspection found that the bottom right side liner is cracked. Used repair kit and adhesive to repair crack . Crack was repaired . Complete

Near Thornless Cir, Buda, TX 78610
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to inspect dishwasher for not drying upon inspection found the stopper still in disposal. Tapped out cap and tested. Drain achieved. Complete

Near Balcones Fault, Canyon Lake, TX 78132
Andy  B.

Andy B.

FREEZER WHIRLPOOL WRF535SWHZ01 Arrived on site for refrigerator not cooling in both FC and RC. Tested and inspected unit and found compressor not running. Found start device clicking on and off. Removed failed start device and replaced with new and found doing the same thing tested capacitor on start device and tested good. Check voltage going to start device and voltage is good. Spoke with CS and was informed compressor is needed. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. SS repair. 2 hour job.; ordrng 1 SEENOTE (SS REPAIR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)

Near Pack Saddle Dr, Bastrop, TX 78602
James C.

James C.

REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived on site and installed new fill tube. Turned ice maker on and verified proper fill. Unit tests good. Job complete

Near Laurel Glen Blvd, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for poor washing . Found valve only letting a trickle of water in . Replaced valve . Ran diagnostics ,all checked normal. No water leaks detected at time of service.job complete"

Near Rushmore St, Manor, TX 78653
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW3 Arrived on site for washing machine that is not starting a cycle. Inspected unit and work area. Placed in service diagnostics and then the unit powered off. I tested voltage at the wall and found the unit receiving 3 V from hot to neutral (customer has a two prong outlet with a 3 to two prong converter). I tested the outlet using a vacuum and found the vacuum staying on for 30 seconds without tripping the outlet. Spoke with MS and was advised to replace the control and console. Replaced both and placed unit in service diagnostics. Ran an auto test and lid lock switch had a hard time locking the lid. Placed unit in service diagnostics again and found the unit showing an F5 E1 code. Replaced lid lock assembly and tested unit. Unit ran as designed. Unit did power off by itself again when putting in my screws. Placed unit in service diagnostics and found an F7 E0 (loss of power). Advised customer that she may have an intermittent voltage issue. Advised her to conta

Near N Milam St, Rogers, TX 76569
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5

Near W 14th Ave, Belton, TX 76513
Richard P.

Richard P.

WASHER MAYTAG MHW6630HC0 Arrived onsite for the washer with a loc error. During testing found that the the control lock was on. Disengage the control lock and washer tested good and no leaks detected.

Near W San Antonio St, San Marcos, TX 78666
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, Dave dryer, and coupler and put unit in a vacuum. Unit held a vacuum for over seven minutes without dropping in pressure. Charged unit and compressor ran up to 145 psi on the high side and two psi on the low side. Released some pressure out of the high side and unit is running as designed. Call complete."

Near Norris Ln, China Spring, TX 76633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB8959SKW0 "Arrived on site to test unit for strange sound. Tested unit found broken impeller on drain pump. Replaced pump. Tested unit, unit works good. No leaks detected. Job complete."

Near Baxter Dr, Austin, TX 78745
Robert J.

Robert J.

WASHER MAYTAG MHW5630HW0 Arrived on job for complaints of leaks out dispenser. Replaced dispenser and tested all three hose connector no leaks.

Near Stirrup Dr, Dripping Springs, TX 78620
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived to inspect ice maker not dispensing ice.Confirmed the complaint and found the motor was receiving voltage, bit not turning.Removed and replaced the motor, reassembled and unit tested as designed.Customer pointed out the deli drawer left hinge is defective and will need to be replaced.Researching and ordering the needed part. W10874836Office to reschedule with customer for return visit.; ordrng 1 W10874836 (END CAP LEFT )"

Near Norton Dr, Killeen, TX 76542
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ "Arrived on site and inspected refrigerator and found ceiling lights in fresh food have failed and freezer light is out, replaced freezer light and all lights are now operating properly, job complete"

Near Reveille Rd, West Lake Hills, TX 78746
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on job for complaints of water pressure low and drawer damaged. Customer to get filter for water issues. Drawer damaged will need to replace drawer.; ordrng 1 W10858802 (bin-freezr)

Near Ranch Rd 12, Dripping Springs, TX 78620
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found a large amount of frost built up on the evaporator cover. I ran a diagnostics test and found the defrost sensor open. I steamed the ice off the evaporator and found the FC thermistor on the wrong line on the evaporator. I relocated the thermistor and taped it with a zip tie to secure it on the correct spot. I noticed the drain pan was over flowing so I vacuumed out the water. I also replaced the UI just in case. I advised the resident to keep an eye on the drain pan for overflow to prevent floor damage. The unit seems to be working as designed at this time. Job complete.

Near Fresno Ave, Pflugerville, TX 78660
Robert J.

Robert J.

OVEN WHIRLPOOL WOS31ES0JS00 Arrived on job for complaints of no power. Checked and no power supply found breaker in off position. Turn on breaker and test oven. Oven heating properly.

Near Nature View Loop, Driftwood, TX 78619
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site and tested switches. Called tech line and spoke to Adrian #7728492027. Recommended inspecting entire harness for short. Pulled unit and found harness pinched between frame under capacitor and pinched again for harness to turntable and hood light. Unit will need new main harness to repair. Office to schedule return services due to harness is expart; ordrng 1 W11350916 (HARNESS, MAIN)"

Near Liberty Hill, TX 78642
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace sump and motor from previous diagnosis. Replaced sump and motor. Tested unit, unit works good. No leaks detected. Job complete."

Near Park Hills Dr, Austin, TX 78746
Richard P.

Richard P.

WASHER MAYTAG WFW6620HC0 Arrived onsite for the washer leaking water and making a noise during the spin cycle. During testing found that one of hose clamps going to the drain pump was loose. Secured hose clamp and leak is gone. The noise the customer was hearing a normal spin cycle noise. Complete

Near Leadtree Loop, Mustang Ridge, TX 78610
David S.

David S.

RANGE WHIRLPOOL WFC315S0JS0 Arrived on site for range panel being damaged. I removed the damaged panel and replaced with new. I tested the unit operations. He unit is operating as designed. Job complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Noah D.

Noah D.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site to inspect washer for not spinning, upon inspection found the control did not fix issues. Ordering harness and gearcase, will also need new shifter. ; ordrng 1 W10870910 (GEARCASE) and 1 W11028052 (HARNESS) and 1 W11028053 (HARNESS)"

Near Sundance Parkway, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site and inspected refrigerator and found freezer temp is 2 degrees, ice production is good. Cycled icemaker and it dispensed ice in tray and refilled properly. Sent pictures and video to KB/AHS, Icemaker is operating as intended, job complete"

Near Stone River Dr, Austin, TX 78737
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of rack not working properly. Top rack adjuster kit and replaced wheels for bottom rack.

Near Lloyd Ln, Dripping Springs, TX 78620
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 found the shield underneath is full of oil meaning the gear case, cam, actuator, motor, belt, shield and screws are all saturated and will not operate properly causing the malfunction.Also ordering authorization.Needs more work CLAIMS NOTIFIED Office to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR ) and 1 W11026785 (MOTOR) and 1 W11035751 (GEAR CASE) and 2 WP22001995 (SCREWS)s and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD)"

Near S 25th St, Copperas Cove, TX 76522
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Arrived on site and replaced control board and temperature sensors diagnosed on previous visit, customer has already thawed unit and recommended that it be allowed to Cool for 24 hours, job complete"

Near Shallot Way, Austin, TX 78748
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site and tested operation. Found air returns both clogged with ice and condensation build up in fresh food section. Found gap between cabinet and liner at bottom hinge. Used food grade silicone to seal air gaps. Customer to leave unit off with doors open to all air vents to fully thaw and silicone to cure. Job complete

Near Co Rd 284, Liberty Hill, TX 78642
Scott  M.

Scott M.

DRYER MAYTAG MEDX655DW1 "Arrived on site for dead dryer . Found thermal fuse had failed . Replaced fuse. Tested unit , unit is now operating and heating . Did recommend to customer to clean venting to outside . No lint build up at time of service. Job complete ."

Near Man O War Dr, Del Valle, TX 78617
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Inspected gasket and found to be good. Found leak coming from door vent due to inner vent not locked into vent housing corrected issue and tested operation. Unit tests good. Job complete

Near Dipprey Ln, Andice, TX 78628
David S.

David S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave tripping the breaking. I inspected the unit and work area. I found the diode was bad, and not reading properly. I replaced the diode, and tested the unit. The unit is now operating as designed. Job complete."

Near Mantalcino Dr, Round Rock, TX 78665
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site to diagnose lights out in refrigerator. Performed diagnostic and found 1 module out in freezer. Replaced module and retested. All lights came on and work as intended. Call complete.

Near Coleto Creek Trail, Austin, TX 78732
Brandon C.

Brandon C.

WASHER MAYTAG MVW6230HW0 "Arrived on site for customer complaint of loud noise during wash cycle, found noise during agitation, I replaced gearcase, agitator, and drive pulley, calibrated unit, tested good."

Near Magenta Ln, Austin, TX 78739
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFSS2314QS5A "Arrived on site to install previously diagnosed control, control housings and damper. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Whistling Way, Taylor, TX 76574
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JSC23C9EEM00 "Arrived on site to inspect fridge for dispensing unevenly, upon inspection found buildup in tubing, cleaned out tubing and found no issue with stream. Checked pressure and found no issues. Complete"

Near Bottle Brush, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOD51EC7HB01 Arrived on site to install previously diagnosed parts. Inspected unit and work area clean or replace both blowers and tested unit. Upper oven was able to get 350° and bake while the number of reading aloud you need to get up to 200° in the pre-heat on the lower oven and the unit is working as designed. Call complete.

Near Westchester Dr, Waco, TX 76710
David  Z.

David Z.

REFRIGERATOR JENN-AIR JS42NXFXDE "Arrived on site to diagnose refrigerator that lights were out in RC. Found 1 module dimmer then the rest and replaced module.

Near Beverly Villas Ct, Austin, TX 78732
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for a Refrigerator that has the top light out in the refrigerator compartment. Inspected unit and work area. Found freezer light out and refrigerator top lights out. Replace freezer module and all lights came back on. Tested unit door switches and all checked good. Unit is working as designed. Call complete.

Near Hidden Oaks Dr, Waco, TX 76705
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect unit not dispensing water.Confirmed the complaint and found the housing was defective causing the dispensing issues.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Atkinson Ave, Copperas Cove, TX 76522
Noah D.

Noah D.

OVEN WHIRLPOOL WFE505W0HW2 "Arrived on site to inspect oven for not operating upon inspection found the oven dead with a burnt wire, repaired burnt wire and checked for all functions. No problems found. Complete"

Near Ridgecliff Dr, New Braunfels, TX 78130
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job for complaints of display not shutting off. Found panel short keypad. After replacement test operation.

Near Linden Loop, Driftwood, TX 78619
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for no cool. Fans running,found compressor not powering on,power cycled unit no power to compressor,diagnosed a defective Orion control,installed a new Orion board,powered unit on compressor powered on."

Near E Hwy 290, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Arrived on site for no ice. Diagnosed frozen fill tube,defrosted fill tube ran icemaker through a cycle water filled icemaker"

Near Moccasin Path, Austin, TX 78736
Al R.

Al R.

UNKNOWN UNKNOWN 123456789

Near South W S Young Drive, Killeen, TX 76542

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