Service History 56

We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pflugerville, TX 78660
Scott
Job Details: 08/27/2021
Arrived on site for washer not spinning load out . Found basket speed error code . Found actuator had slipped out of cam . Replaced actuator . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, TX 78628
Lou
Job Details: 08/27/2021
"Arrived on site to inspect range cooktop knobs broken. Upon further inspection, I found the left 2 knobs on the counter with broken stems and 2 right knobs with cracked stems. I replaced all 4 knobs and tested the unit and it is operating as designed. Customer provided a copy of their closing documents for warranty verification. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Andice, TX 78628
Wesley
Job Details: 08/27/2021
Arrived onsite and found unit operating with a plugged disposal. Corrected drain function. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Manor, TX 78653
Matthew
Job Details: 08/27/2021
Arrived onsite for dishwasher leaking . Upon inspection found faulty inlet valve. Replaced valve and tested. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for unit sparking. Found shorted capacitor and diode. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78759
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose upper rack with rack adjuster issues for the upper rack, I gained access as well as the customer showing me that what holds on the wheels connecting to the track has broken off on each side, I am ordering an additional rack adjuster kit for the left side, and am returning ; ordrng 1 W10712395 (Rack adjuster kit)"
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Austin, TX 78724
Jacob
Job Details: 08/27/2021
Arrived onsite to replace control. Replaced control. No issues at this time. Job complete
We serviced a
IKEA DISHWASHER
Model IUD7070DS3
Near Austin, TX 78723
Jacob
Job Details: 08/27/2021
Arrived onsite for the unit not draining. Saw that there was water In the unit. Took out the water and checked the drain motor and found that a piece of glass was stuck causing the drain motor to not drain properly. Removed glass. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78746
Luis
Job Details: 08/27/2021
"Arrived on site for freezing in fresh food section. Removed cover found damper control not closing correctly,replaced damper control,added sealer between gaps,installed insulation around damper control .
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Austin, TX 78735
Kevin
Job Details: 08/27/2021
Arrived on site and inspected dryer and found everything is working properly except vent hoses are partially crushed behind dryer. Took pictures. Disassemble dent holes and straighten them recommended to homeowner that dryers not be pushed back if possible this is what crushes the vent hose.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Round Rock, TX 78681
Kayman
Job Details: 08/27/2021
Arrived onsite for washer shaking intermittently. Upon inspection i found F8E1 F7E1 and F1E1 stored in the unit. I let the diagnostics cycle run through and it filled and drained as designed. I monitored the spin cycle and found the unit is spinning as designed with no abnormal shaking. I found the customer is on a water softener and the unit is sitting on a pedestal. I noticed some rust on the pedestal which can cause shaking if the pedestal is degrading. I advised the customer that with certain loads and certain materials might soak up water more than others. I didnt notice any issues with the valve but if the unit isnt filling enough or if certain clothes soak up water it could cause shaking if there are dry spots in the clothes. Otherwise the shocks checked good and the tub doesnt have any obvious issues with the bearings. The unit is other wires working as designed at this time and no leaks were detected during time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Georgetown, TX 78628
Lou
Job Details: 08/27/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found very little ice in the bin and unit has been operating for a few days. Unit was in the process of making ice and the sheet was normal. The unit was very warm and compressor extremely hot to touch. Once sheet of ice dropped to the cutter, I found the cutter functioning properly. Placed unit in diagnostics and it is operating as designed. I found the cube size normal so I adjusted to thick. I checked the cabinets around the unit and the venting around the cabinets is good. Condenser fan is operating. Checked incoming water temp and got 83 degrees in the reservoir and 82 degrees at the faucet. Due to the possibility of a floating restriction in the sealed system, I am ordering a sealed system repair. Ordering the compressor, NON-UV drier, access valve, condenser, condenser fan, hot gas valve, and CNOTE-3 HOUR JOB. No water leaks observed during service.; ordrng 1 WPW10605286 (Compressor kit) and 1 WP2313624 (Condenser) and 1 W11123104 (Condenser fan motor) and 1 WPW10534030 (Hot gas valve) and 2 212643 (Permagum)s and 1 WPW10206473 (Coil solenoid) and 1 CNOTE (3 hour job)"
We serviced a
WHIRLPOOL OVEN
Model KEBS208DSS10
Near Austin, TX 78746
Leonardo
Job Details: 08/27/2021
"Arrived on site to test unit for bottom oven door not closing all the way. Found bad hinges, replaced hinges. Test unit and unit test good job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MTB2156BEW
Near Georgetown, TX 78628
Wesley
Job Details: 08/27/2021
Arrived onsite and found unit operating with failed compressor after overheating from relay failure. Only drawing a half amp.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Liberty Hill, TX 78642
Wesley
Job Details: 08/27/2021
Arrived onsite and found unit operating with failed fan. Repaired by replacing the fan. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Kyle, TX 78640
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for light not coming on. Replaced light bulb and found socket not getting power from board. Will order new board office to reschedule ; ordrng 1 W10892389 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Jarrell, TX 76537
Tali W
Job Details: 08/27/2021
"Onsite for fridge RC not cooling properly, noise from icemaker, and to install previously diagnosed part. RC 38 degrees, FC 5 degrees. Unit was going through defrost when taking temps, then started frost cycle after. All fans running, damper is open and blowing. Noise from icemaker is during fill. I formed customer the noise being heard is the valve opening and water flowing to icemaker. Replaced dispenser due to dispenser door leaking. Unit functioning as designed. Documented with techline online under same SR#. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose dishwasher not washing dishes or breaking down detergent, upon arrival I put the unit into service diagnostics and found no fault codes, I found that the sump and motor is seized as soon as I put the unit into a cycle and I found that the sump is leaking. I replaced the sump and motor assembly and now the unit is working as designed, no leaks observed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to inspect refrigerator water dispenser dispensing slowly. Upon further inspection, tested the water dispenser and found it flowing very slow and not filling 8oz as it should. I removed the filter and tested without the filter and not change.. I am ordering the filter head and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 WPW10394053 (Filter head)"
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Austin, TX 78702
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for upper oven bake baffle warped not locking in place. Will order new baffle office to reschedule ; ordrng 1 WPW10292551 (Oven cover)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78717
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose refrigerator with no cool in the refrigerator compartment and the freezer compartment upon gaining access to the service diagnostics I checked the thermistors and verified functionality, I verified functionality of all of the fans, when checking the compressor I found that the compressor is not running, i replaced the inverter and now the unit is operating properly as designed, I advised the customer that the unit will take some time to reach desired temp. Job complete."
We serviced a
KENMORE DISHWASHER
Model 665.13473N413
Near Austin, TX 78728
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose dishwasher leaking, upon removing the outer door frame and running the unit in a service diagnostics cycle I found that the unit is leaking out of the front due to a defective lower spray arm.; ordrng 1 W10849471 (Lower spray arm)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ1
Near Austin, TX 78723
Jacob
Job Details: 08/27/2021
Arrived onsite for unit not heating. Tested the unit. Unit did not heat. Upon further investigation. Found that the magnetron was bad and capacitor and diode all needed to be replaced. Replaced parts. Tested the unit and unit started heating. No issues at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Austin, TX 78717
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose a broken washer lid, upon arrival I found that the units lid and left hinge need to be replaced,, I instructed that the customer could reach out to whirlpool and see about a parts and labor concession due to the cost ratio of the lid to the unit, I am ordering the hinge and awaiting the lid, office to reschedule return service when the parts arrive..; ordrng 1 W11401116 (Hinge)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Georgetown, TX 78626
David S
Job Details: 08/27/2021
Arrived on site for buttons getting stuck. I inspected the unit and work area. I found all the buttons getting stuck and pointed up wards instead of level. I adjust the control so the buttons are level and found the lower setting button no staying on when activated. I am ordering the control. All offer buttons work an no longer get stuck. The office will reschedule when we have an eta on the part. Job complete.; ordrng 1 W10851619 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, TX 78750
David
Job Details: 08/27/2021
Arrived on site to install new door gasket. Installed new door gasket and made sure it was molded and formed to door. Verified good seal. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Round Rock, TX 78664
Scott
Job Details: 08/27/2021
"Arrived on site , replaced rack wheels . Will need to reorder stops . Customer had just finished washing a load . Didnt find any soap left on dishes. Did find water on bottom if coffee cup that had a rim . Call to set return No water leaks detected. ; ordrng 2 WPW10082861 (Stops)s"
We serviced a
GE MICROWAVE
Model PEB9159SJ2SS
Near Austin, TX 78734
Robert
Job Details: 08/27/2021
Arrived on job to replace previously diagnosed part. Installed new magnetron and test. Test failed the wave guide is damaged.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Georgetown, TX 78626
David S
Job Details: 08/27/2021
Arrived on site to install previous diagnose parts. I gained access to the main control and blower motor. I replaced both. I powered the unit on for 5 minuets. I powered the unit off and installed a new UI. I reinstalled the unit into the cabinet and tested the unit. I put it through a bake cycle and found it preheating to 350 with no issues. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Austin, TX 78741
Kevin
Job Details: 08/27/2021
Arrived on site and inspected washer and didnt find any saved error codes, found four coins in between agitator edge and basket. Washer is not level and feet cannot be adjusted due to installation. There is an alcove that makes the washer unaccessible. Ran all spin cycles and did not hear any excessive noise. Ran both agitations with water in the basket and did not hear any excessive noise here either. Also could not inspect Gearcase assembly due to installation. No water leaks from connections at time of service, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/27/2021
"Arrived on site to replace damaged tub, while replacing tub and removing the tracks, the left side track on the middle shelf broke. Ordering new track, tub was installed. ; ordrng 1 W11441109 (Track)"
We serviced a
KITCHENAID OVEN
Model KEBS107SSS04
Near Bee Cave, TX 78738
Robert
Job Details: 08/27/2021
Arrived on job to replace previously diagnosed part. After replacement test operation. Oven heating properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Lakeway, TX 78734
Robert
Job Details: 08/27/2021
Arrived on job for complaints of leaks. Found the dispenser cause of leaking. . ; ordrng 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB4
Near Killeen, TX 76549
Al
Job Details: 08/27/2021
"Arrived on site and inspected dishwasher not drying. Ran diagnostics test mode and unit filled, washed, drained and heated. Customers complaint was the rinse aid was leaving blue streaks on the white tub. Diagnostics mode reset the control. I also advised the customer on purging the hot water before starting the unit to ensure the unit water temperatures are proper cleaning. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near New Braunfels, TX 78130
Andrew
Job Details: 08/27/2021
Arrived on site to test unit for leaking. Was unable to replicate issue. But bleach dispenser did have rust build up around it and water staining was present on cabinet around dispenser. Replaced bleach dispenser as a precautionary. Tested unit and still no leak presenting itself. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Copperas Cove, TX 76522
Al
Job Details: 08/27/2021
Arrived on site and inspected dishwasher issues. Complaint was some dishes were rusting. Found no error codes in diagnostics test mode. Let it run through the diagnostics cycle and advised the customer on proper detergent and purging of the hot water. Customer satisfied with the tutorial. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBCS24RSSS04
Near Kingsbury, TX 78638
Noah D
Job Details: 08/27/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found the unit was working normally and compressor was working. Customer did not need the start device. Complete"
We serviced a
GE REFRIGERATOR
Model GTS16DTHCRWW
Near Luling, TX 78648
Noah D
Job Details: 08/27/2021
"Arrived on site to inspect unit for not cooling fridge, upon inspection found the return and airflow vents clogged with ice, cleared all ice and checked functions. All functions returned. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBS3
Near New Braunfels, TX 78132
Andrew
Job Details: 08/27/2021
Arrived on site to test unit for leaking. Found drain pump leaking. Removed drain pump and gasket was good. Pump is leaking internally. Needing drain pump to fix issue. Office to reschedule. ; ordrng 1 W10876537 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Fort Hood, TX 76544
Al
Job Details: 08/27/2021
Arrived on site and inspected dryer burning smell. I ran a cycle and checked temperatures inside and at the outside ventilation system and got 160 degrees. Customers concern is the smell. I explained the operation and duties of the dryer. The smell of heat is completely natural with all dryers. There was no grounded element. The unit is operating as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Austin, TX 78756
Matthew
Job Details: 08/27/2021
"Arrived onsite for potential range gas leak. Upon arrival turned gas on and allowed gas to fill unit. Proceeded with inspection. Used digital tester and liquid leak detector to check connections from incoming line, gas valve, regulator, connections at cooktop and bake components. Could not detect any leaks at this time. Called safety team for documentation SR#7731589516. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Webberville, TX 78653
Matthew
Job Details: 08/27/2021
Arrived onsite to replace previously diagnosed parts. Replaced adjuster kit. Tested unit and unit is functioning properly. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LF2
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found both compartments at 60+ degrees. When I went to test the compressor, I found, at the back of the unit on the right side, a void in insulation spot that had been previously patched but there was a hole in the cabinet from it rusting out. I advised the customer that the unit needs a sealed system
We serviced a
FRIGIDAIRE OVEN
Model FFGW2426USA
Near Austin, TX 78723
Jacob
Job Details: 08/27/2021
Arrived onsite for unit not heating. Tested the unit and unit would not heat. Checked voltage going to the valve and only got 90v. Ordered a new control and igniter just incase. Rescheduled with customer. ; ordrng 1 139013700 (ignitor) and 1 5304513049 (CONTROL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Buda, TX 78610
Kevin
Job Details: 08/27/2021
"Arrived on site and inspected refrigerator and found ice buildup on the bottom of the freezer, remove rear cover panel and found evaporator drain is clogged by debris. If there is ice in the freezer evaporator drain attempting to remove evaporator cover will damage it. Recommend it to homeowner that refrigerator be completely defrosted for two days to remove ice in freezer drain.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Jarrell, TX 76537
Tali W
Job Details: 08/27/2021
Onsite for dishwasher having damage to water inlet housing.call complete.;
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78724
Jacob
Job Details: 08/27/2021
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAW3
Near Austin, TX 78731
Jacob
Job Details: 08/27/2021
Arrived onsite to replace the sump and motor order by the previous tech. Replaced part. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite for dishwasher with something rattling around while the unit is washing. I found no stored error codes in the system. I let diagnostics run through and at the end of drain I heard the noise described. I removed the drain pump but could not find any debris. I re installed the pump and tested the unit again. Is could recreate the noise. I tested one more time and no more noise. No leaks detected during service. Job complete.
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Georgetown, TX 78628
Wesley
Job Details: 08/27/2021
Arrived onsite and found f1e1 right before a spin cycle. Replaced control. Issue corrected. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Buda, TX 78610
Kevin
Job Details: 08/27/2021
"Arrived on site and inspected refrigerator and found freezer interior LED Is out. Reset connection and it end it is working again.Office will reschedule.; ordrng 1 W10625068 (Rh bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/27/2021
"Arrived on site to replace fan motor, after replacing, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78744
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Georgetown, TX 78626
Cliff
Job Details: 08/27/2021
"Arrived on site to diagnose a dishwasher that is making unusual noise. Found unit in need of cleaning, no repairs needed. Advised customer on best cleaning procedures for unit. No leaks were found at time of service."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Austin, TX 78758
Scott
Job Details: 08/27/2021
"Arrived on site for oven not heating . Found relay on control out . Getting good voltage ,harnes in good shape . Replaced control . Preheated normal. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cedar Park, TX 78613
Justin
Job Details: 08/27/2021
"Arrived on site to install previously diagnosed parts. I installed the sounds pads under the condenser and leveled the unit. The sound is significantly quieter, but not completely gone. Due to the cardboard under the condenser being inaccessible, I found this is the quietest we would be able to get it. I confirmed with the customer that the sound was fine. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/27/2021
"Arrived on site for customer complaint of unit not producing ice, found door switch frozen over, I removed ice build up on door switch, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite to install previously diagnosed parts. I installed the main control and tested the unit with the customer provided bulb. I also tested heating in the unit and it is lighting and heating as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Cedar Park, TX 78613
Justin
Job Details: 08/27/2021
Arrived on site for a wall oven with no power. Upon arrival the unit was completely unresponsive. I turned the unit off at the breaker and the gained access to the thermal fuse. I ohmd out the fuse and found it open. I found a bad fuse needing to be replaced. I installed the new fuse and then tested the unit. The unit reached preheat temps and is now working as designed.Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78703
Jacob
Job Details: 08/27/2021
Arrived onsite for foot missing in the back. Replaced the foot. Helped re level the unit. Tested the unit and unit didn?t shake as much. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
Kevin
Job Details: 08/27/2021
"Arrived on site and inspected dryer and found incoming power has not been corrected there is still only 7V on one leg and 120 V on the other. Dryer is still not heating, electrician will need to correct outlet. explained to apartment maintenance again that there is a power issue and took pictures 7731613871"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/27/2021
Arrived on site for Ref freezer evaporator is starting icy in the freezer sheet of ice on the bottom of ice. Found sheet of ice on the bottom of the freezer compartment underneath drawers. Removed ice build up with steamer. Removed evaporator cover and found frost build up at the drain and bottom section of coils and also covering the top right section of copper tubing. Used steamer to remove ice and frost build up. Ice was so thick at the drain it was not draining to allow a defrost cycle to complete to remove frost and ice built up. Once ice and frost was removed from these areas I used the steamer to free up any ice lodged inside the drain. Removed rear panel and removed drain tube and found the drain tube had crust build up at the black gasket which most likely caused the drain tube to clog and create blockage therefore not allowing drain to remove water from inside freezer drain pan. Installed new drain tube and sealed black gasket with silicone to create a tight seal around it. Placed fridge back into cooling mode. Fans and compressor turned on. Fridge running as designed. Job completed.
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Austin, TX 78729
Justin
Job Details: 08/27/2021
Arrived on site to install previously diagnosed parts. I installed the new agitator parts and then ran a test cycle. It ran through as designed with no abnormal sound. I then individually activated the spin and agitate. I heard no abnormal sound. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to inspect dishwasher upper rack falling. Upon further inspection, I found the left adjuster had a broken wheel. I removed and replaced the adjuster kit and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS27CNSS00
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to inspect refrigerator leaking water when water is dispensed into the ice maker. Upon further inspection, I found the fill tube frozen and found where water had leaked out of the cabinet at the back of the unit.I removed and replaced the fill tube and tested and the unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
KITCHENAID WINE COOLER
Model KUBL204ESB00
Near Austin, TX 78757
Scott
Job Details: 08/27/2021
Arrived on site for fan making a lot of noise . Found ice from evaporator was dripping on lower blade . Added foil tape above fan to divert any dripping .
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78756
Matthew
Job Details: 08/27/2021
Arrived onsite for washer shaking excessively. Upon arrival put unit in diagnostics and found unit shaking in spin cycle. Upon inspection found both rear shocks disengaged. Replaced with new. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, TX 78665
David S
Job Details: 08/27/2021
Arrived on site for dishwasher not cleaning/drying properly I inspected the unit and work area. I found fault codes F5E1 door stuck open and F7E1 no heat. I ran the unit through a diagnostics cycle and found it working as designed. Spraying and heating. I advised th customer on proper loading of the dishwasher and rinse aid use. Job complete.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS00
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite to install previously diagnosed parts. I found the unit has no power. I found the breakers are mis labeled. I found the correct breaker and restored power. The unit is now working as designed. No repairs needed at this time and no gas leaks detected during time of service. Job complete.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near New Braunfels, TX 78130
Andrew
Job Details: 08/27/2021
"Arrived on site to replace both UI boards and and controls. Replaced parts tested unit, unit works good. Advised customer to connect unit to WiFi and download app. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Austin, TX 78745
Luis
Job Details: 08/27/2021
"Arrived on site for no ice. Attempted to harvest icemaker failed diagnosed a defective icemaker,installed updated icemaker kit,powered unit on icemaker ran through a harvest and filled water. used 1 W10882923 (Icemaker) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78626
Cliff
Job Details: 08/27/2021
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Georgetown, TX 78626
Lou
Job Details: 08/27/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the detergent pump failure, I removed and replaced the pump and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMEZ00
Near San Marcos, TX 78666
Noah D
Job Details: 08/27/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit water supply was shut off, turned on water and all functions returned. Complete"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Austin, TX 78738
Robert
Job Details: 08/27/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Austin, TX 78724
Jacob
Job Details: 08/27/2021
"Arrived onsite for the unit not powering on. Looked at the terminal and saw that it was hooked up properly from the power can,e coming in. Re arranged the wires. Tested the unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite for wall oven with gurgling noise coming from the console. Upon arrival I confirmed the complaint. The noise is coming from the sound module on the console. I replaced the console and main control. I restored power and we were able to get the unit connected to WiFi. I advised the customer to monitor the unit to make sure it performs correctly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, TX 78744
Luis
Job Details: 08/27/2021
"Arrived on site for no ice. Found frozen fill tube diagnosed fill tube wasnt fully cleared out,removed fill tube removed all ice build up in fill tube,ran icemaker through a harvest passed,ran fill test passed."
We serviced a
GE REFRIGERATOR
Model GSS25GMHGCES
Near Belton, TX 76513
Tali W
Job Details: 08/27/2021
"Onsite for fridge not cooling in either section. Found compressor and all fan running, but both compartments not cooling at all. Compressor pulling .2A. Needs SS TECH 2 HRS. AUTHO. Ordering compressor, access valve, Uv drier, tubing kit, evaporator, condenser, lok prep, lok rings. Office to reschedule.; ordrng 1 WR87X10224 (Compressor) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (Uv drier) and 1 876765 (Tubing kit) and 1 AUTHO (AUTHO) and 1 SSTECH2HRS (SS TECH 2 HRS) and 1 WR87X29147 (Evap) and 1 WR88X16 (lok ring prep) and 2 WR97X10021 (Lok ring)s and 1 Lokringtoolkit (Lok ring tool kit) and 1 WR84X10022 (Condenser assy)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ0
Near Copperas Cove, TX 76522
Al
Job Details: 08/27/2021
Arrived on site and inspected unusual microwave exhaust fan motor sounds. Found from simply listening to the fan that it sounds defective. Called CS and advised him of the situation. Unit will require the blower motor and possibly the damper. Office to schedule return services per CS. Needs more work ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL8
Near Belton, TX 76513
Tali W
Job Details: 08/27/2021
Onsite to install previously diagnosed parts. Installed upper rack kit. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78754
Matthew
Job Details: 08/27/2021
Arrived onsite for refrigerator compartment ice maker not making ice . Upon arrival put unit in diagnostics and found stored error code E5 ice mold thermistor issue. Also found when forced harvest the ice cubes were very thin pieces. Ran fill test and found valve not functioning properly. Will need to order and replace RC icemaker and valve. Freezer icemaker is functioning correctly. Office to reschedule ; ordrng 1 W11483245 (ICE MAKER-RC) and 1 W11495416 (VALVE TRIP)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lockhart, TX 78644
Noah D
Job Details: 08/27/2021
"Arrived on site to inspect unit for leaking from back panel, upon inspection found the unit was dented causing issues, ordering tub. Office to reschedule ; ordrng 1 W10681491 (Tub)"
We serviced a
KENMORE WASHER
Model 110.925972
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the timer failure, I removed and replaced the timer and tested the unit. Unit is operating as designed and timer is advancing. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite for range not getting to temp. Upon inspection I found the ovens sensor slightly out of range. I replaced the sensor and tested the unit. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Cedar Park, TX 78613
Taylor M
Job Details: 08/27/2021
"Arrived on site to diagnose dishwasher not washing dishes properly, upon arrival the customer informed me that the unit does not clean the dishes but does drain properly, upon arrival I gained access to the service diagnostics and checked for fault codes, I retrieved f4e3 for the motor assembly, I found that the unit progresses through the diagnostics cycle but the sump and motor assembly is not functioning as designed, found no loose connections, I am returning with the sump and motor assembly to complete the repair. Office to reschedule return service when the part arrives. ; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Austin, TX 78702
Leonardo
Job Details: 08/27/2021
Arrived on site to test unit for unit giving thermistor error. Received wrong part ordering new thermistor and new control board office to reschedule. ; ordrng 1 W10536989 (Thermistor) and 1 W11182110 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 08/27/2021
"Arrived on site to replace RC thermistor from previous diagnosis. Last visit I swapped bad FC thermistor with good RC thermistor as bad FC thermistor was focusing primarily on FC as temp readings were not satisfied preventing RC from cooling properly. Replaced bad thermistor, tested unit, unit works good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near San Marcos, TX 78666
Andrew
Job Details: 08/27/2021
"Arrived on site to test unit for not cooling. Was previously diagnosed as having a bad compressor. Verified compressor is needed. Replaced compressor and filter drier. Vacuumed system down and charged with nitrogen. Both high and low side stabilized at 135psi. Pressures remained consistent for 20mins with no change, found signs of leak. Cleared system and vacuumed again. Charged system to specs, tested unit, unit works good. Frost pattern developed ideally. Job complete."
We serviced a
MAYTAG WASHER
Model WTW5000DW3
Near San Marcos, TX 78666
Noah D
Job Details: 08/27/2021
"Arrived on site to inspect unit for not spinning normally, upon inspection found no error codes and no problems with springs, spun unit loaded and unloaded, customer was worried about sound, changed hub to reduce sounds and tested. Complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS9B
Near Austin, TX 78758
Scott
Job Details: 08/27/2021
Arrived on site for unit not starting . Found door latch burned out . Replaced handle assembly. Unit is starting again . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near New Braunfels, TX 78130
Andrew
Job Details: 08/27/2021
"Arrived on site to test unit for noise once unit heats up in middle of cycle. Found blower wheel was bowing and a crack is actually causing unit to rub on housing. Replaced wheel, tested unit and verified with customer noise is no longer present. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM504EPA2
Near Leander, TX 78641
Kayman
Job Details: 08/27/2021
Arrived onsite for dishwasher with power but no display and console dead. Upon arrival I confirmed the complaint. I accessed the main control and confirmed voltage from the junction to control as well as control to UI. I could locate any visible breaks or shorts on any of the wiring.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Round Rock, TX 78681
David S
Job Details: 08/27/2021
Arrived on site for Fridge tripping the break. I inspected the unit and work area. I tested all components and found everything working as designed. I could not cause the breaker to trip. I inspected the breaker and found it on an arc breaker. I suggested the customer place the fridge on a another non-GFCI outlet. If it doesnt trip the break than the original break is at fault and will need a electrician to replace
We serviced a
WHIRLPOOL OVEN
Model WFG540H0ES0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 08/27/2021
"Arrived on site for Oven will attempt to light, clicks many times, but gas will not light. Or the oven will light and start getting up to temperature then flame goes out and cannot relight. Placed in diagnostics and no error codes came on. Placed in bake to preheat and igniter lit first click. Removed bottom bake cover to inspect igniter. Igniter wasnt bowed out bad but I bent it inwards a little to ensure it didnt have too large of a gap. Relit bake to preheat and after third high temp attempt the igniter would not relight. Took voltage readings at the DSI board and the board was not getting the proper voltage to bake igniter. Ordering correct DSI board to return and complete the repair. ; ordrng 1 WPW10511278 (DSI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, TX 78633
Lou
Job Details: 08/27/2021
"Arrived on site to inspect refrigerator FC ice maker overflowing and ice building up in the bin. Upon further inspection, I found a large amount of spillage ice in the FC ice bin and the fill tube reservoir clogged with ice. I removed the ice from the fill tube and reservoir and found where the fill tube had been pushed out of the cabinet and wasnt seated correctly in the reservoir. Issue appears to be weeping valve and the placement of this fill tube. I am ordering the fill tube, valve and DNOTE-LSO PER CUSTOMER REQUEST and will return with the ice maker. Adjusted the fill tube and re-installed it into the cabinet until return service. No water leaks observed during service.; ordrng 1 W11430645 (Dual valve) and 1 W11238340 (Lower fill tube) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS09
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/27/2021
"Arrived on site for customer complaint of door not closing, found microwave door not closing all the way, found hinges, bushing arm, and door need to be replaced. Ordering parts. ; ordrng 1 WPW10128850 (Arm) and 1 Cnote (Parts research microwave door hinges (left and right))"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 08/27/2021
Arrived on site to install previously diagnosed part. Removed center valve and installed new center valve. Checked for gas leaks and none detected. Ran burners for ten minutes and couldnt replicate the popping sound customer reported. Could be that the screws holding the valves down werent tight enough from the factory. I made sure the screws were all fastened securely. Customer confirmed the center burner flames looked good. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Georgetown, TX 78628
Wesley
Job Details: 08/27/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHB02
Near Leander, TX 78641
Justin
Job Details: 08/27/2021
"Arrived on site for a refrigerator with items in the refrigerator compartment freezing over. Upon arrival the customer had the door propped open. The customer had the door propped open for quite a while, and there was still frozen items in the RC while servicing. I found items to be frozen throughout the entire unit. I checked temps and found the FC at 8?F. I also found the FC overfilled, and advised the customer on the implications of this. I gained access to the damper and found it looking broken. I put the unit into diagnostics mode and found the damper not operating, but you could still hear it trying to open/close. This indicates a faulty damper. I am ordering the damper assembly and the office will need to reschedule. ; ordrng 1 W11317276 (Damper)"