Service History 559 - Appliance Express

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS11

Near Buda, TX 78610

Leonardo

Job Details: 02/17/2022

"Arrived on site to test unit for unit not heating and making loud noise. Found bad high voltage, saw unit not installed correctly unit not sitting on wall bracket. Advised customer that I could take unit down to fix it but will not be able to put it back. I replaced magnetron capacitor and diode test unit and unit heating correctly

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Del Valle, TX 78617

Tyler L

Job Details: 02/17/2022

"Arrived on site for complaints of damage to unit. Found right side of outside wrap bowed out a little, took pictures. Found the mounting bracket is too close to the cabinet on the right side. Will need to have installers correct this issue. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Round Rock, TX 78665

Gerry C

Job Details: 02/17/2022

Arrived to instal previously diagnosed and ordered part. I removed the failed control and installed the replacement. I tested and all normal operations resumed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Austin, TX 78757

Luis

Job Details: 02/17/2022

"Arrived on site. Found new door with discoloration on white gasket,extremely dirty customer unhappy with new door ordering another door. ; ordrng 1 LW10912366 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYB

Near Austin, TX 78750

Wesley

Job Details: 02/17/2022

Arrived onsite and found bottom hinge and cam will be needed to repair door as the bevels have completely worn flat and the door sits low..; ordrng 1 W10249941 (Bottom hinge)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS

Near Austin, TX 78703

Luis

Job Details: 02/17/2022

"Arrived on site for too much ice,dirty tubing and cleaning need led staying on. Replaced defective water level sensor and bin thermistor,cleaning back wall,cover and all accessible tubing.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78731

Matthew

Job Details: 02/17/2022

"Arrived onsite for dishwasher error code. Upon inspection found f8e4 error. Checked float switch and found water win drip tray. Just enough to trigger the switch, not overflowing. Cleared water and tested. Unit is now functioning properly. Ran unit and checked for leaks, could not find any. Recommended customer switch to a rinse aid with color so that the level can be monitored. Instructed customer that Possible over suds or blocked spray arms could have caused overflow into drip pan and triggered switch. Customer will monitor . No leaks present at this time"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Leander, TX 78641

David S

Job Details: 02/17/2022

"Arrived on site for range not working.

We serviced a

JENN-AIR OVEN

Model JJW2830WP02

Near Georgetown, TX 78628

Lou

Job Details: 02/17/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the control panel and main control failures, I removed and replaced the both controls and tested the unit. Unit is operating as designed and did not need the cooling fans

We serviced a

WHIRLPOOL DRYER

Model MED7230HC

Near Dripping Springs, TX 78620

Andrey

Job Details: 02/17/2022

"Arrived on site to replace previously diagnosed blower wheel, replaced blower wheel, tested unit no noise is currently present, unit running as designed, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78633

Jonathan S

Job Details: 02/17/2022

"Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found signs on water leak from diverter. Performed diagnostics mode and found error code F6-E4 float switch, F8-E2 drain pump electrical issue and F9-E1 stuck diverter. Found test cycle not starting. Disconnected fan assembly and attempted to run test cycle and no response. Connected fan assembly and tested operation again and no response. Went to remove control to test float switch and unit started fill with water. Monitored test cycle and found unit filled then fan activated when motor should have been running. Disconnected fan motor and found wash motor activated. Reinstalled control back in housing and unit stopped running. Tested wire harness for short and found correct readings through harness. Removed control from housing and found unit started cycle. Found minor leak from vent housing. Will need to replace control, vent assembly and sump assembly.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78751

Joe Z

Job Details: 02/17/2022

Arrived onsite for unit filling tub with water even when off and unplugged. Need to replace fill valve replaced fill valve . Unit now operates as designed. No leaks present at this time.Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Bee Cave, TX 78738

Kevin

Job Details: 02/17/2022

"Arrived on site and inspected refrigerator and found ice mass in ice bin. Also found a small amount of ice on the end of the fill tube. Icemaker tray looked good, all ice cubes in tray are normal. Ran test 96 then 97 and water fill is good. Could not find a reason for ice massing in bin.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Round Rock, TX 78664

Gerry C

Job Details: 02/17/2022

"Arrived to inspect flame height issues. The low flame height was quite high and I adjusted to within safe limits for the CX. Operational test good, no gas leaks detected during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS30C6EYB03

Near Round Rock, TX 78664

Gerry C

Job Details: 02/17/2022

"Arrived to inspect cooling issue. The compressor and high side discharge were hot as expected for a good sealed system and I tested the thermistors. FC was 21.58 Kohm read at the connector at the control and 13F via internal K-type(10+ degree deviation). 7.03 at board for RC and 42F with thermocouple. The sealed system appears to be intact and operating as designed and the issue is likely a failed FC thermistor due to a setting of -2. I inspected the thermistor and found the insulation clearly cut, likely from installation. I sealed the cut wire with silicone and applied heat shrink to prevent moisture incursion. I retested the thermistor and it was within 2 degrees F of the expected ohm reading. CX will contact us if there are further issues. No water connections to unit."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Austin, TX 78753

Joe Z

Job Details: 02/17/2022

Arrived onsite for unit the does not stop draining. Upon arrival test unit and found unit draining and not stopping. Found coins lodged in drain pump. Removed coins and unit still drains continuously. Replaced drain pump and unit continues to just drain. Spoke with PR and checked harness at control for continuity and voltage. PR suggested replacing WL switch. Replaced WPL switch and unit still only drains. PR suggested to order control. Ordering control office to reschedule ; ordrng 1 W11574590 (Control)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Wimberley, TX 78676

Andrew

Job Details: 02/17/2022

"Arrived on site to test unit for lid not opening. Found control relay was burnt. Was able to get model and serial number.Advised control and latch may not only be parts needed as unable to fully test with control not responding. replacing control(W11116592) and latch(W11307244).

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Cedar Park, TX 78613

Lou

Job Details: 02/17/2022

"Arrived on site to inspect upright freezer temps. Upon further inspection, I found the unit on and not cooling. The compressor was making a loud clanking noise. I pierced the drier and found the unit with a full charge. Compressor very hot to touch. I vacuumed the system and removed and replaced the compressor, UV dye drier and access valve and vacuumed the system. Pressures held at -30\0. Installed 4.6oz of R134a refrigerant and monitored pressures. Pressures were good at -2/110 and evaporator had a good frost pattern. No water connections to the unit, job completed. Recommended the customer allow the unit at least 24 hours to cool."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lakeway, TX 78734

Kevin

Job Details: 02/17/2022

.; ordrng 1 W11416362 (Wash motor) and 1 W11551233 (Drain hose) and 1 W11434044 (Valve inlet)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Bertram, TX 78605

Cliff

Job Details: 02/17/2022

Arrived on site to diagnose a dishwasher that is not cycling properly. Found pump locked up and freed motor. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500EBS02

Near Austin, TX 78751

Joe Z

Job Details: 02/17/2022

Arrived onsite for unit not operating with F2E0. Upon arrival reset breaker. Waiting for unit to reboot. Unit rebooted. Unit now operates correctly. Tested microwave by heated cup of water for 30 seconds. Tested oven by preheating to 350. Both operated as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Georgetown, TX 78628

David Z

Job Details: 02/17/2022

Arrived on site to diagnose refrigerator that is not making any ice. Checked icemaker and fill tube and found fill tube full of ice. Melted down ice in fill tube. Unit doesn't have a fill tube heater. Advised if tube freezes over again we need to replace fill tube. Unit now working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25DQXBN00

Near Copperas Cove, TX 76522

Tyler

Job Details: 02/17/2022

Arrived on site for fritz not cooling properly. Upon arrival confirmed issue and found both fans and compressor running with a .7 amp draw. After further inspection found the evaporator coil not frosted over and the refrigerant was restricted/leaking through eve app coil and inner liner system.

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Georgetown, TX 78628

Cliff

Job Details: 02/17/2022

Arrived on site to diagnose a washer that is not filling properly. Found control misregistering water level and replaced it. Tested unit and found all is functioning as manufacturer intended. No leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Georgetown, TX 78633

Jonathan S

Job Details: 02/17/2022

Arrived on site for refrigerator located in garage with intermittent temperature issue. Inspected unit and work area. Found minor cabinet vibration. Measured temperature in FC at 11? and temperature in RC at 41?. Performed diagnostics mode and activated compressor. Gained access to frost pattern and found complete frost pattern. Found vibration coming from evaporator fan. Corrected evaporator fan motor to eliminate vibration sound. Found temperature location requirements at 55? to 110?. Found unit not designed to be located in garage. Spoke with customer on location requirements. Unit is not connected to water and ice maker is turned off. No water leaks detected during service. Job completed.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Austin, TX 78730

Matthew

Job Details: 02/17/2022

Arrived onsite to drop off strike. Job complete

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC0

Near Austin, TX 78757

Matthew

Job Details: 02/17/2022

"Arrived onsite for dryer turning off prematurely. Customer stated has had issue in sensor drying and timed drying. Upon arrival put unit in diagnostics but would not respond, the console just kept beeping. Customer recorded F3e2 moisture sensor open or shorted in diagnostics the display showed f3e3 inlet thermistor (high limit thermostat)open or shorted. Unable to perform full diagnostics due to console. Ordering Console, control, temp sensors, harness, cutoff and thermistors. Parts are associated with both errors. After replacing console need to run full diagnostics. Office to reschedule ; ordrng 1 W11370450 (UI panel) and 2 WP3387223 (Electrode)s and 1 WP3391912 (High limit thermostat) and 1 WP8573713 (Cutoff) and 1 WP8577274 (Thermistor)"

We serviced a

WHIRLPOOL WASHER

Model ETW4400VQ2

Near Austin, TX 78732

Matthew

Job Details: 02/17/2022

Arrived onsite for washer not functioning correctly after timer replacement. Upon arrival tested unit. Found unit had extended fill times. Found as unit was filling it was also draining water. Found the drain hose was too far down standpipe causing siphoning. Adjusted hose and tested. Unit is now functioning properly. Timer is advancing. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS6

Near Georgetown, TX 78628

David Z

Job Details: 02/17/2022

"Arrived on site to diagnose microwave that had lit a baked potato on fire when cooking on potato. Examined unit and found large burnt spot on wave guide cover. Removed cover and found dried moisture spots all in the wave guide.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Georgetown, TX 78628

David Z

Job Details: 02/17/2022

Arrived on site to diagnose oven that is having issues maintaining time. On arrival customer advised they could not get the clock to set and had some basic operational questions. Advised on use and care of unit. Walked through how to set time. Unit working as designed. Call complete.

We serviced a

GE DISHWASHER

Model GSD2200G02WW

Near Manor, TX 78653

Joe Z

Job Details: 02/17/2022

Arrived onsite to install previously diagnosed parts. Replaced the sump and motor. The timer and solenoid did not need to get replaced at this time. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Austin, TX 78739

Andrey

Job Details: 02/17/2022

"Arrived on site to replace previously diagnosed water pump, replaced water pump tested unit, unit now sounds and runs as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104DSS0

Near Austin, TX 78738

Kevin

Job Details: 02/17/2022

"Arrived on site and found customer has upper rack sliders on hand, After replacing sliders dishwasher racks are operating normally, job complete"

We serviced a

KITCHENAID MICROWAVE

Model KMBT5511KSS0

Near Round Rock, TX 78681

Gerry C

Job Details: 02/17/2022

"Arrived to inspect noise. I found the magnetron was making an excessive 60Hz grinding noise with use and the after extended use, it over-temps and loss of heating occurs. Office to order the magnetron, capacitor and diode. I verified the cooling fan was operational and all other functions were present. Office to contact the CX to arrange return service. .; ordrng 1 W11213318 (Capacitor) and 1 W11256462 (Diode) and 1 W11334527 (Mangnetron) and 1 Officeto (Schedule)"

We serviced a

GE DISHWASHER

Model CDWT280V05SS

Near Georgetown, TX 78633

Jonathan S

Job Details: 02/17/2022

"Arrived on site for dishwasher not cleaning dishes on top rack. Inspected unit and work area. Performed diagnostics mode and tested operation, verified top spray was turning. Disassembled conduit and spray arms. Gained access to filtering found impeller from wash motor in filter housing. Found failed motor. Removed failed wash motor and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS07

Near Marble Falls, TX 78654

Cliff

Job Details: 02/16/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found fill valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

GE OVEN

Model JT5000SF6SS

Near Georgetown, TX 78628

Lou

Job Details: 02/16/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the cooling fan failure and FAD control (fan control) failure, I removed and replaced the cooling fan and control and tested. Unit is operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pflugerville, TX 78660

Gerry C

Job Details: 02/16/2022

"Arrived to instal previously diagnosed and ordered parts. Initially, I removed and replaced the float switch and the issue did not resolve. 7-1 was still stored in memory. I checked for voltage at the motor connector and 119.7 was present. I could hear the motor momentarily hum, but no rotation. The unit will require the sump assy and it also qualifies for Technical Service Pointer #: W11540964 and the heater has been ordered as well. Office to contact the CX to arrange return a service and I disconnected the motor to prevent further damage. I advised the CX to not attempt use the machine and the main control will be UOR just in case, but likely not needed. No leaks observed during service. ; ordrng 1 W11416362 (Sump Assy) and 1 W11537778 (Heater)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Georgetown, TX 78626

David Z

Job Details: 02/16/2022

Arrived on site to diagnose dishwasher that is not draining. Found standing water on arrival. Ran unit and found no sound coming from drain. Drained water with shop vacuum. Found chopper blade on drain pump broken off. Replaced pump and tested. Verified unit working as designed. Call complete.

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DP03

Near Austin, TX 78746

Leonardo

Job Details: 02/16/2022

Arrived on site to test unit for shorted keypad error and lost communication. Test unit and found bad console and appliance manager. ; ordrng 1 W11236885 (Console) and 1 W10821712 (Appliance manager)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Austin, TX 78745

Jacob

Job Details: 02/16/2022

Arrived onsite to replace the shield ordered by the previous tech. Was able to put on but is not secured correctly. Ordered the correct screws to finish servicing. Office to reschedule ; ordrng 2 357640 (Screw)s

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ06

Near Austin, TX 78749

Leonardo

Job Details: 02/16/2022

Arrived on site to test unit for display turning on and off and time changing test unit and found bad display board. Replaced board test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Georgetown, TX 78626

David Z

Job Details: 02/16/2022

"Arrived on site to diagnose washer with issues with lid lock. On arrival customer showed me the latch was just hanging and had come detached from its retaining. Opened lid and was able to resecure the lid latch and retaining. Advised if it comes apart again we need to replace the lid lock and it's retainer. Unit tested good when I checked the lock, 15 repetitions. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Austin, TX 78724

Kevin

Job Details: 02/16/2022

"Arrived on site and found both LED modules are not lit. Replaced fresh food section module and both lights are now on.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Austin, TX 78725

Tyler L

Job Details: 02/16/2022

"Arrived on site for loud noise. Ran factory diagnostics and unit produced a loud screech noise. Found oil in the geargase. Was unable to remove wash plate after attempting a few different methods. Will need to break it out on next visit. Will need new wash plate, Gearcase, and slider to complete repair. Office to reschedule.; ordrng 1 W10752283 (Wash plate)"

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW0

Near Leander, TX 78641

Jonathan S

Job Details: 02/16/2022

"Arrived on site for washer having error code F9-E1. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long drain and F3-E1 water level system error. Ran automatic test cycle and found unit not draining. Tested voltage to drain pump and found correct. Removed pump filter and found buildup but not clogged. Tested drain pump with detached from unit and found impeller not turning. Will need to replace drain pump assembly. Removed failed drain pump assembly and installed new. Cleared bellow drain and cleaned. Assembled unit and performed diagnostics mode. Cleared error codes and ran test cycle. All tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Georgetown, TX 78626

Gerry C

Job Details: 02/16/2022

"Arrived to instal previously diagnosed and ordered parts. I removed both slide assemblies and installed the replacements. I verified operation, op test good, no leaks observed during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, TX 78701

Leonardo

Job Details: 02/16/2022

Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03STSS3

Near Austin, TX 78733

Leonardo

Job Details: 02/16/2022

Arrived on site to test unit for unit not draining. Test unit and found drain pump getting hot. Replaced drain pump test unit and unit test good job complete.

We serviced a

HOTPOINT DRYER

Model HTDX100EM6WW

Near Georgetown, TX 78626

Gerry C

Job Details: 02/16/2022

Arrived to instal previously diagnosed and ordered parts. I removed the failed upper bearing assembly and felt wiper and installed the replacements. I tested the unit and it operated as designed. ; ordrng 1 WE12M29 (Belt (already installed))

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS01

Near Kingsland, TX 78639

Cliff

Job Details: 02/16/2022

Arrived on site to diagnose an ice machine that has a damaged panel. Found lower cover stainless scratched and stainless skin will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11296659 (Panel)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS

Near Leander, TX 78641

Kimo

Job Details: 02/16/2022

Arrived onsite for dishwasher with no power. Upon inspection I found the black wire loose in the junction box. I reconnected wire and tested unit and found unit operating as designed. Job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Round Rock, TX 78681

Wesley

Job Details: 02/16/2022

Arrived onsite and found unit operating with a leak. Made adjustments to the seals and level to eliminate the leak and advised customer on best use and care practices to prevent a leak in future. All checks food. Unit is now operating as designed.

We serviced a

GE REFRIGERATOR

Model DFE29JSDGSS

Near Buda, TX 78610

Andrey

Job Details: 02/16/2022

"Arrived on site to replace previously diagnosed heater, bi metal, thermistor, and control board, unit was rewired not to manufacture specification, bi- was also removed by previous company, rewired back to manufacture specification, installed Bi-metal, replaced thermistor, and evap fan, water penetrating from liner into control board housing caused control damage, replaced control also, used perma gum to seal all potential air leak to evap, if issue persists, recommend replacing evaporator cover, powered unit back on, evaporator developed good frost pattern and fan power on, unit running as designed job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Kyle, TX 78640

Noah D

Job Details: 02/16/2022

"Arrived on site to inspect unit for not heating up quickly on right front element, upon inspection found the unit was burnt out in the middle coil of the element. Replaced switch and element, all functions returned with no issues. Complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB

Near Cedar Park, TX 78613

Wesley

Job Details: 02/16/2022

Arrived onsite and found unit leaking from the dispenser being loosely fastened. Tightened down screws holding the dispenser secure and eliminated leaking. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Austin, TX 78752

Tyler L

Job Details: 02/16/2022

"Arrived on site for install of previously diagnosed part. Installed new console. Unit tested good, job complete."

We serviced a

WHIRLPOOL COOKTOP

Model KCGS956ESS02

Near Austin, TX 78717

Wesley

Job Details: 02/16/2022

Arrived onsite and completed the repair of the cooktop by installing the knob bezels. all checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN602ESS01

Near Leander, TX 78641

Kimo

Job Details: 02/16/2022

Arrived onsite for a refrigerator with leds not working. Upon inspection I found that 2 of the modules had failed. I quoted customer for led R/R customer agreed. I installed 2 new leds and found unit operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Austin, TX 78752

Joe Z

Job Details: 02/16/2022

Arrived on site for unit making grinding sound from motor when trying to wash. Tenant played video of the sound. Was unable to operate the unit upon arrival due to rodents cutting through many of the wires to components. Need to replace wiring harness and sump and motor.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Austin, TX 78752

Joe Z

Job Details: 02/16/2022

"Arrived onsite for unit with F2 error code, oven suts off y itself. Upon arrival preheated oven to 350, when oven reached 240 oven shut off and began beeping. Control does not respond until unplugged to reset. Need to replace control and temperature sensor.

We serviced a

WHIRLPOOL DRYER

Model WED8200YW2

Near Austin, TX 78746

Kevin

Job Details: 02/16/2022

"Arrived on site and replaced door catch and motor, dryer is now running normally, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW2

Near Austin, TX 78721

Tyler L

Job Details: 02/16/2022

"Arrived on site for install of previously diagnosed parts. Installed new gear case, belt, cam, hub and wash plate. Unable to test, as they moved the unit and the drain hose is missing. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Austin, TX 78745

Leonardo

Job Details: 02/16/2022

Arrived on site to test unit for not being able to start unit. Test unit and found bad ui. Replaced ui test unit and u it test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 02/16/2022

Arrived on site to install previous diagnosed part. Gained access to sump assembly. Removed failed sump and installed new. Performed diagnostics mode and monitored test cycle. Found all components operating and no leaks detected during service.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Manor, TX 78653

Matthew

Job Details: 02/16/2022

Arrived onsite for cavity bottom warped. Upon arrival inspected unit. Found bottom with major bend in panel. Tried adjusting panel but did not work. Replaced panel. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Austin, TX 78747

Luis

Job Details: 02/16/2022

"Arrived on site. Diagnosed a defective water filter housing,replaced housing assembly checked tubing no leaks tested housing operation good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Killeen, TX 76549

Job Details: 02/16/2022

Arrived to inspect dishwasher not draining. Confirmed the complaint and found the drain pump was missing all of the fins. Removed and replaced it. Reassembled and unit tested properly without any issues or leaks. Job complete

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Bastrop, TX 78602

Matthew

Job Details: 02/16/2022

Arrived onsite to replace previously diagnosed parts .

We serviced a

KITCHENAID COOKTOP

Model KCED600GBL01

Near Canyon Lake, TX 78133

Andrew

Job Details: 02/16/2022

"Arrived on site to replace cooktop from previous diagnosis. Inspected cooktop and found no flaws or damage. Replaced cooktop, tested unit, unit working as designed. Job complete."

We serviced a

GE OVEN

Model JKP76G0V1BB

Near Georgetown, TX 78633

Lou

Job Details: 02/16/2022

"Arrived on site to inspect oven temps. Upon further inspection, the customer advised that they had an inspection on their home and were told the oven temps were off approximately 50 degrees. I explained the process of testing oven temperatures and what tools are needed and not needed. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temps was 414 degrees.No repairs needed at this time, job completed."

We serviced a

ELECTROLUX REFRIGERATOR

Model FRT18P6BSB0

Near Canyon Lake, TX 78133

Andrew

Job Details: 02/16/2022

"Arrived on site to test unit for RC not cooling. Found FC evap completely frosted over. Removed frost and found dark blue wire on bimetal had popped out of bimetal. Heater tested good. Replaced bimetal, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Austin, TX 78703

Jacob

Job Details: 02/16/2022

Arrived onsite for unit not washing at times. Put unit in automatic diagnostics and found. Went ahead and replaced the control. Replaced the control. Unit working with no leaks. Unit still did show a long drain error code. Looked at the filter and saw it was clogged up. Let customer know that the filter needs to be cleaned and run a cup of vinegar through the unit to help with cleaning. No leaks at this time. Job complete

We serviced a

WHIRLPOOL DRYER

Model MED6230HW0

Near Belton, TX 76513

Tyler

Job Details: 02/16/2022

Arrived on site for dryer and eating previously diagnosed ACUs and Harness. Upon arrival installed required parts. Ive been ran a autotest setting after adding moisture to the strips in order to verify that unit could function as designed without showing any error codes up. Found unit fully functioning as design and heating as required. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ5

Near Round Rock, TX 78664

Gerry C

Job Details: 02/16/2022

"Arrived to inspect microwave counter light not working. The CX had replaced the bulb and I found it was not compatible with this unit. I tested the lamp outlet and had 120.3 VAC. I tested another bulb and it did not illuminate. I removed the main control and found the light control IC, 7919, had catastrophically failed. I removed and replaced the control and tested. Operational test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near San Marcos, TX 78666

Noah D

Job Details: 02/16/2022

"Arrived on site to inspect unit for not turning normally, upon inspection found the units gear case was leaking oil

We serviced a

AMANA WASHER

Model NTW4516FW3

Near New Braunfels, TX 78130

Noah D

Job Details: 02/16/2022

"Arrived on site to inspect unit for not washing clothes or advancing, upon inspection found the units valve was clogged but still usable. Cleared valve of debris and unit worked normally. All functions worked. Complete"

We serviced a

KENMORE RANGE

Model 790.7323331

Near Marble Falls, TX 78654

Cliff

Job Details: 02/16/2022

Arrived on site to diagnose a range that oven temp can't be lowered. Control housing is damaged and control would need to be replaced to complete repairs.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Marble Falls, TX 78654

Cliff

Job Details: 02/16/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Customer is going to order correct icemaker and have apt maintenance replace it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8MHKXMB03

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 02/16/2022

Arrived on site to diagnose a refrigerator that is not cooling. Found thermostat failed and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL OVEN

Model KDRP462LSS07

Near Austin, TX 78739

Andrey

Job Details: 02/16/2022

"Arrived on site to replace previously disconnected, control and oven sensor, upon further inspection main control completely cover in dust and grease, removed dust and that power wire going to the cooling fan got caught int the blades shorting out the range, tearing harness, stated to customer that more parts will be needed, cooling fan harness, main control,

We serviced a

WHIRLPOOL DRYER

Model LER4634EQ2

Near Marble Falls, TX 78654

Cliff

Job Details: 02/16/2022

Arrived on site to diagnose a dryer that is not heating. Found failed cutoff t-stat and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Austin, TX 78749

Jacob

Job Details: 02/16/2022

Arrived onsite for unit leaking. Looked at the unit and checked the drip pan and you can see where the leaking has been occurring a lot and it was the neck of the fill hose dripping as there is some calcium buildup on the bottom side. Tested the unit but it would not leak any where when testing.

We serviced a

KITCHENAID VENTHOOD

Model KVUB606DSS4

Near Austin, TX 78738

Andrey

Job Details: 02/16/2022

"Arrived on site to test unit for broken clip, tested unit found vent cover left side clip broken, attempted to fix it but clip needs to be replaced ; ordrng 2 W10854245 (Panel clip)s"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Marble Falls, TX 78654

Cliff

Job Details: 02/16/2022

Arrived on site to diagnose a range that is not turning on. Found wiring burned in junction box and removed burned wires. Rewired unit properly and all is working properly at this time.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Temple, TX 76502

David Z

Job Details: 02/16/2022

"Arrived on site to diagnose washer that has a dead panel. On arrival found unit dead and unresponsive. Tested outlet and found outlet showing 0 voltage. Ran unit on an extension cord and heard a hum, but still could not get into control. Unplugged all sources from the control except power. Attached connectors one at a time till I found the source of the buzzing. Found motor is buzzing if unit is powered on, and will not allow the unit to run. Ordering motor and capacitor and main control, if motor failed and caused a power surge all 3 parts may be needed. Advised to have outlet checked as well. Office to schedule when parts arrive. ; ordrng 1 W11170317 (Control) and 1 W10890624 (Motor) and 1 W11428524 (Capacitor)"

We serviced a

JENN-AIR OVEN

Model JJW2830DP03

Near Martindale, TX 78655

Noah D

Job Details: 02/16/2022

"Arrived on site to inspect unit for a stuck key error, upon inspection found the unit was always showing error code for stuck key. Replaced console and tested unit. All functions worked and heat returned.

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Seguin, TX 78155

Noah D

Job Details: 02/16/2022

"Arrived on site to inspect unit for being dented on left side, upon inspection found the front cover bent and dented causing issues. Replaced front cover and moved over all hardware. All functions worked. Complete"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Georgetown, TX 78628

Lou

Job Details: 02/16/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the control and cleared the drain and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW0

Near Austin, TX 78756

Matthew

Job Details: 02/16/2022

Arrived onsite for washer giving error code. Upon arrival put unit in diagnostics and recorded F8E1 no water entering tub or sensor error. Cold water seems to be low flowing ran valve test and found hot water to face good flow but cold water to only have a slow trickle. This slow flow is likely the cause of the error. Notified home owner that due to setup (stacked in closet) two technicians will be needed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Austin, TX 78721

Tyler L

Job Details: 02/16/2022

"Arrived on site for install of previously diagnosed part. Installed new cavity thermostat. Tested unit and power was restored. Used cup of water to test heating functions. No issues at this time, job complete."

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 02/16/2022

Arrived on site to install previous diagnostics parts. Removed failed interlock and switches. Installed new and tested operation. Found drawer not staying closed. Called Whirlpool tech support and spoke with Kurt. Found primary switch controls door. Adjusted left interlock and tested operation. All tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78737

Andrey

Job Details: 02/16/2022

"Arrived on site to replace previously diagnosed FC door, r tech line stated to fix this issue both doors need to be ordered at same time but he could not authorize it do to it may not be covered because its a cosmetic issue, Sr#7732982903, call office, office will resolve issue and reschedule ; O-emld tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH73521CS4

Near Harker Heights, TX 76548

Tyler

Job Details: 02/16/2022

Arrived on site for microwave not heating correctly. Upon arrival I confirm the complaint but found no errors in Diagnostics after further testing I found out the top half of the door lock assembly had failed after replacing a reassembled and tested unit and found unit still not heating after further investigation I found that the high-voltage magnetron capacitor and diode had also failed replace those three parts as well then reassembled and tested unit again and found unit was fully heating as design on multiple one minute water test as well as a full 10 minute bowl of ice test. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78721

Tyler L

Job Details: 02/16/2022

"Arrived on site for install of new heater. Installed new heating element and tested. No issues at this time, unit functioning as designed. No water leaks detected, job complete."

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT1

Near Spring Branch, TX 78070

Andrew

Job Details: 02/16/2022

"Arrived on site to test unit for leaking from door gasket. Found bellow was torn causing leak. Replaced bellow, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Harker Heights, TX 76548

Tyler

Job Details: 02/16/2022

Arrived on site for washer needing previously diagnosed ACU. Upon arrival reconfirmed issue. After installing needed part I reassembled and tested unit and customer set normal wash and found unit fully functioning as designed. Call complete

We serviced a

WHIRLPOOL RANGE

Model WFE745H0FS0

Near Killeen, TX 76549

Job Details: 02/16/2022

Arrived to inspect range safety issues. Opened the door and found the bottom Oven had a hole in it from the bake element underneath malfunction. Removed the bottom oven and found the bake element was destroyed. Called Whirlpool SAFETY spoke with Jennifer concession # W11NQY1WPL1. Ordering the bake element and bottom oven to complete the repair at Whirlpools request. Parts and labor will be covered for the customer per concession. ; ordrng 1 W10779716 (BAKE ELEMENT) and 1 W10777210 (Bottom Oven (Drip Pan or bake element cover))

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Holland, TX 76534

Tyler

Job Details: 02/16/2022

Arrived on site to install previously diagnosed in a tub. Upon arrival installed required part and then reassembled and tested unit on a high-speed spin tester ensure that tub was staying intact and not wobbling around. Found unit functioning as designed no leaks during test. Call complete

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Leander, TX 78641

David S

Job Details: 02/16/2022

"Arrived on site to diagnose the Dryer/Washer combo, put it on diagnostics and tested the unit we got no response to the lid latch. Pulled the control panel open and tested J6 from the control and panel Found the lines open, tested the lid latch directly and determined the upper harness is bad. ; ordrng 1 W11028053 (Upper harness)"