Service History 558

Near Andice, TX 78628
Lou
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to inspect dishwasher not draining. Upon further inspection, I found a small amount of water in the tub on the surface of the sump. I checked the drain hose under the sink and found an osmosis system with the drain tube connected to the dishwasher drain hose. I turned the drain pump on and it drained the water as designed. I advised the customer that Whirlpool does not approve of the osmosis drain tube being connected to the dishwasher drain hose and Whirlpool will not cover any damages caused by a leak if the osmosis system is connected to the drain hose so they would need to contact a plumber and have the osmosis drain tube relocated to the lower pee trap of the drain due to the osmosis tank draining and it back filling into the dishwasher through the dishwasher drain hose. As a precaution and to eliminate the only other possible, I removed and replaced the water inlet valve and tested the unit. Unit is operating as designed. No water
Near Creedmoor, TX 78610
Leonardo
Job Details: 07/27/2020
DISHWASHER MAYTAG MDB8969SDE3 Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Austin, TX 78705
Kevin
Job Details: 07/27/2020
DRYER WHIRLPOOL WET4024HW0 "Arrived on site and inspected washer/dryer combo and found no operation from dryer. Found L1 to neutral only 10V, L2 to neutral 120V. Power will need to be corrected for dryer to work properly. No further repair is needed at this time, job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/27/2020
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for customer complaint of gas leak, found leak at regulator, I replaced regulator, bubble tested, unit tested good."
Near Round Rock, TX 78681
David S
Job Details: 07/27/2020
OVEN WHIRLPOOL WOS51EC0HS00
Near Austin, TX 78759
Eman J.
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onsite for refrigerator not cooling. Tested system. Found control faulty and freezer frozen. Defrosted freezer. Replaced control. Tested system. Everything works as designed job complete.
Near Austin, TX 78735
Leonardo
Job Details: 07/27/2020
OVEN KITCHENAID KODE500ESS04 Arrived on site to test unit for upper and lower ovens not working. Found error code of board relay and unit over temp. Found lower oven at 192° at room temp. Ordering new control with out power supply and new sensor and new console. Office to reschedule ; ordrng 1 W10801665 (CONTROL WITH OUT POWER SUPPLY) and 1 W10859573 (SESNSOR) and 1 W11086141 (CONSOLE STAINLESS)
Near Round Rock, TX 78665
Cliff
Job Details: 07/27/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to diagnose a microwave that is not turning on. Tested unit and found fuse was not fully connected to filter board. Reset use the proper position and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78729
Scott
Job Details: 07/27/2020
WASHER MAYTAG MFW9700SQ1 "Arrived on site ,replaced water valve . Ran diagnostics ,very improved water flow . Unit completed diagnostics test . No water leaks detected at time of service.job complete ."
Near Cedar Park, TX 78613
David S
Job Details: 07/27/2020
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site for range bake no working. I inspected the unit and work area. I found the oven light and broil not working either. I checked power to the unit and found good voltage in. I replaced the control and tested all three functions. The unit operates as designed. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 07/27/2020
DRYER MAYTAG MEDX655DW1 Arrived onsite for dryer not running. Found thermal fuse open again. Replaced thermal fuse under warranty. Check air flow and air flow was good. Job complete.
Near Troy, TX 76579
Jonathan M
Job Details: 07/27/2020
DISHWASHER BOSCH SHP865WF2N/11
Near Austin, TX 78730
Luis
Job Details: 07/27/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived on site for water dispenser issues. Found tubing disconnected from housing reinstalled tubing to housing tested water dispenser unit working as designed.
Near Austin, TX 78758
David Z
Job Details: 07/27/2020
WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site to diagnose washer that was not agitating. Ran diagnostic and got no codes. If unit is trying to agitate or spin it would make a weak electrical noise. Unit has bad capacitor. . Replaced capacitor and retested. Unit is now working as designed. Call complete.
Near Austin, TX 78727
Paul
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for a refrigerator to replace previous diagnosed sealed system parts. I replaced the evaporator and installed a low side service tap on the existing compressor. I installed a dye drier from my truck stock. I vacuumed the system and found a leak on the compressor discharge line where is was soldered at the factory. I repaired the leak. I vacuumed the system again and it held a 30 psi vacuum. I charged the system with 4.16 oz’s of R134A. I tested the unit and found it working as designed. Call complete.
Near Austin, TX 78747
Jacob
Job Details: 07/27/2020
RANGE WHIRLPOOL WFE525C0BB0 Arrived onsite for unit no turning off red light for “cook top on” when the front right burners shut off. Tested unit. Found that switch was bad. Replaced switch. Tested unit. Unit test good. No issues at this time. Job complete
Near Round Rock, TX 78664
Cliff
Job Details: 07/27/2020
DISHWASHER KITCHENAID KDTM404EWH3 Arrived on site to diagnose a dishwasher that is not leaving cycles. Tested unit and found a optical wash indicator not registering water level through diagnostics..; ordrng 1 W11084121 (sensor)
Near Austin, TX 78757
Eman J.
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL KBFS25ECMS00 "Arrived onsite for a refrigerator not cooling. Tested system. Found control, heater and mullion faulty. Job complete. ;
Near Austin, TX 78759
David Z
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to diagnose one refrigerator with lights out in RC and FC. Performed diagnostic and found light bad in freezer compartment. Replaced FC light. All lights came on and are now working as designed. Call complete.
Near Austin, TX 78731
Luis
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for noise compliant. Power cycled unit,found loud vibration noise from condenser coil area,adjusted condenser coil,adjusted compressor bracket,noise no longer present,ran icemaker through a cycle no odd noise,tested damper no issues,power cycled compressor and fans unit working as designed.
Near Austin, TX 78746
David Z
Job Details: 07/27/2020
DRYER WHIRLPOOL WED9200SQ0 "Arrived on site to diagnose dryer that was not heating or starting. Ran diagnostic and voltage checks. Found thermal fuse bad and open. .; ordrng 1 WP3392519 (thermal fuse)"
Near Round Rock, TX 78665
Kayman
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDF520PADM6 "Arrived onsite for dishwasher filling up on its own and leaking out of the front every 2 weeks. After putting the unit into diagnostics it showed a error code for a stuck float switch, when I opened the door to inspect the switch I found that there was an excessive amount of suds buildup inside the tub causing that error code. I then inspected the drain hose under the cabinet. I found that the customer had an RO system that was incorrectly routed in the drain hose port which is what is causing pressure to build and the unit to back fill and the unit to leak. I advised customer on the correct positioning for the RO line and that this is a common issue with RO systems. I also vacuumed the soap suds and ran diagnostics until most of the suds were gone.
Near San Marcos, TX 78666
Brandon
Job Details: 07/27/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for customer complaint of scratches on control panel, I replaced panel, unit tested good.
Near Austin, TX 78728
Wesley
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite and found unit filling with drain water. needed hi loop to avoid backflow. All else checks good. Unit is operating as designed.
Near Austin, TX 78731
Paul
Job Details: 07/27/2020
DRYER MAYTAG MEDX655DW1 Arrived onsite for a dryer to replace the door handle. I replaced the handle. Call complete.
Near Temple, TX 76501
Jonathan M
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site for dishwasher that’s not heating. Inspected unit and work area. Please do not in service diagnostics and found no stored error codes. Ran unit through an auto test and found unit heating at the end of the cycle. Customer advised that the unit would he put that it wasn’t heating at the front as well. I advised that the heater does not go all the way up to the front like it does in the back and noticed customer is not using jet drive. Went over user care guide and unit is working as designed. Call complete.
Near Georgetown, TX 78628
Tyler
Job Details: 07/27/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Arrived on site for icemaker not producing ice in refrigerator. After running the diagnostics for the icemaker specifically I found that the built-in thermistor that is in the icemaker was bad and not allowing the icemaker for the icemaker to run. After replacing the icemaker I tested the unit once before and found that they were no longer any shorts or other issues found icemaker we need 24 to 72 hours to make ice bucket full.
Near Austin, TX 78747
Leonardo
Job Details: 07/27/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for stainless splitting from door. Tested unit found stainless splitting from glass. Called techline they recommended replacing panel with part directly from whirlpool manufacturer. Verified previous panel was directly from whirlpool manufacturer. Ordering new panel part # W11249559. Office to reschedule. ; ordrng 1 W11249559 (GLASSDOOR)
Near Kyle, TX 78640
Kevin
Job Details: 07/27/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and inspected oven and found no power showing on display, found thermal fuse has failed and after replacing oven is able to heat again. , job complete"
Near Lockhart, TX 78644
Noah D
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect fridge for not dispensing water or ice, upon inspection found the paddles broken and hanging, replaced paddles. Job complete"
Near Round Rock, TX 78665
Kayman
Job Details: 07/27/2020
REFRIGERATOR KITCHENAID KFIS25XVMS8 "Arrived onsite for refrigerator powering off and on intermittently. I tested the outlet and got correct voltage reading to power the unit. I could not get the unit to fail while I was present but from the symptoms described and a conversation with the customer I determined that the HV control is having intermittent failures. I am ordering a HV control for the repair. Ordering (WPW10312695) HV control ; ordrng 1 WPW10312695 (electronic control)"
Near Cedar Park, TX 78613
David S
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for condensation build up in the freezer. I inspected the unit and work area. I found a sheet of ice at the bottom of the fridge indicating a clogged drain tube. I put the unit through step 38 and forced a defrost, the heater came on. I gained access to the drain tube and cleared the restriction, I steamed the drain pan from the drain tube, clearing the ice allowing the evap pan to drain. I silicones the drained tube in place preventing any air leaks. Job complete. No water leaks detected."
Near Pflugerville, TX 78660
Wesley
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite and replaced the control and the UI. All checks good. Customer will call back if I che does not resume normal production within 48 hrs. ; saved tckt
Near Austin, TX 78730
Luis
Job Details: 07/27/2020
REFRIGERATOR GE ZISS420DRJSS "Arrived on site for unit not dispensing ice. Removed bucket tested solenoid and motor both working diagnosed a defective bucket. Installed a new bucket added ice,tested ice dispenser unit working as designed"
Near Leander, TX 78641
Lou
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to inspect dishwasher door not closing. Upon further inspection I found that both hinge friction pads were missing. I am ordering the friction pads and scheduled return service No water leaks observed during service. ; ordrng 3 WP8268961 (pad)s
Near Georgetown, TX 78633
Tyler
Job Details: 07/27/2020
WASHER WHIRLPOOL WTW8540BW1 Arrived on site for washer making grinding noises. After running diagnostics I couldn’t find my error codes. I put unit into high speed spin and found that the tub seal and bearing kit was bad.
Near Leander, TX 78641
Lou
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHT01 "Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I tested the dispenser and it began to dispense then got locked up. I removed the ice bin and retested the motor and it operated as designed. I checked the coupling and it was tight. I found the rotary blades were loose and not turning properly. I removed and replaced the container and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Paul
Job Details: 07/27/2020
RANGE WHIRLPOOL WFE505W0JZ0 Arrived onsite for a range to replace the damaged control panel. I replaced the panel. Call complete.
Near Kempner, TX 76539
Al
Job Details: 07/27/2020
REFRIGERATOR GE GFE28GMKLES Arrived to install previously ordered parts.Removed and replaced the switches.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Georgetown, TX 78626
Cliff
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site to diagnose a refrigerator with an icemaker not functioning. Found no mechanical issues with refrigerator at this time and all parts and components functioning properly. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78734
Brandon
Job Details: 07/27/2020
REFRIGERATOR JENN-AIR JBRFR30IGX00 "Arrived on site for customer complaint of door not closing. On its own, found lower hinge needed replacing, we replaced lower hinge, unit tested good."
Near Luling, TX 78648
Noah D
Job Details: 07/27/2020
RANGE FRIGIDAIRE FFEF3003UW "Arrived on site to inspect burners for not working, replaced all burners per last visit, all functions returned. Complete"
Near Austin, TX 78738
Leonardo
Job Details: 07/27/2020
VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site to test unit for light button getting stuck. Found broken control. Replaced control test unit an dunit test good job complete
Near Kempner, TX 76539
Al
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived to inspect lighting issues.Removed and replaced the the freezer led, reassembled and unit tested as designed.All lights now work to customers satisfaction.Cleaned up work area.All water lines were dry at the time of service.Job complete"
Near Hutto, TX 78634
Wesley
Job Details: 07/27/2020
WASHER AMANA NTW4516FW3 Arrived onsite and tested unit for drain problem and found that a reset and calibration corrected ongoing drain problem. Also found blockage in hot water inlet. Cleared. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Round Rock, TX 78664
Kayman
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL KDFE104HPS0 Arrived onsite for dishwasher not spraying water. Upon inspection I found the unit showing a F3E4 error code indicating a failed motor. The unit would fill with water but not wash. I replaced the the sump and motor. The unit is now working as designed and no leaks detected at time of service. Job complete.
Near Austin, TX 78732
Luis
Job Details: 07/27/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling compliant. Replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip replaced cover,secured cover with 4 screws,replaced defective freezer led module. Powered unit on ran diagnostics, hanged defrost setting to basic."
Near Dripping Springs, TX 78620
Robert
Job Details: 07/27/2020
MICROWAVE BOSCH HMB5051/01 "Arrived onsite to test unit not reading open/closed door. Tested unit and found that interlock switches were bad. Replaced all three switches, tested unit and unit functions correctly. Job complete."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 07/27/2020
OVEN WHIRLPOOL WFG515S0JS0 "Arrived on site to test unit for oven door not opening or closing. Found broken hinges, replaced hinges test unit and unit test good job complete."
Near Lockhart, TX 78644
Noah D
Job Details: 07/27/2020
DRYER AMANA NED4655EW Arrived on site to inspect dryer for not allied thermistor and tested for all functions. No problems found. Complete
Near Austin, TX 78717
David S
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher top rack adjuster being broken. I inspected the unit and work area. I replaced both adjusters with new. I replaced the track stops. I tested the unit and it is working as designed. Job complete no water leaks detected
Near Austin, TX 78750
David Z
Job Details: 07/27/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site to diagnose range that had cooktop on light illuminated all the time. Performed diagnostic. Unplugged all switches and found the front right burner switch bad, causing light to stay on. Replaced infinite switch and retested. All is now working as designed and light only comes on when burner is active. Call complete."
Near Buda, TX 78610
Jacob
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for unit over flowing with clumped ice. Looked at ice maker. Saw that ice maker was frozen over. Replaced ice maker. Tested unit. Unit test good. No leaks at this time. Job complete
Near Cedar Park, TX 78613
David Z
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to diagnose dishwasher not running pump. Found error codes F4E3 wash motor not running, F2E1 UI no communication , F6E4 float switch open. Ran diag cycle and wash motor would not engage. Swapped sump and motor and retested. Unit is now running as designed, no water leaks found.
Near Austin, TX 78759
David Z
Job Details: 07/27/2020
DRYER WHIRLPOOL LEQ8000JQ3 Arrived on site to diagnose dryer not starting. Examined unit and found the paddle for the door switch broken and not engaging the switch. Jumped switch and found unit working fine. Replaced door switch. All is now working as designed. Call complete.
Near Austin, TX 78730
Luis
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for no cool. Found unit not defrosting,ran diagnostics defrost sensor reading open,ran heater,heater powered on,started defrost and rest eat thermistor reading good. Replaced main control and ui"
Near Uhland, TX 78640
Jacob
Job Details: 07/27/2020
RANGE WHIRLPOOL WFE525S0JB0 Arrived onsite for panel to unit having damage. Looked at unit. Saw damage to panel. Replaced panel. No issues at this time. Job complete
Near Pflugerville, TX 78660
Kayman
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to install previously diagnosed parts. I installed the sump and motor. The unit is now working as designed and no leaks detected during service. Job complete.
Near Pflugerville, TX 78660
Scott
Job Details: 07/27/2020
DISHWASHER FRIGIDAIRE FGID2466QF Arrived on site for improper drain loop on drain hose . Reworked hose so proper loop is in placed . No water leaks detected at time of service.job complete .
Near Buda, TX 78610
Jacob
Job Details: 07/27/2020
WASHER WHIRLPOOL WTW6120HW0 Arrived onsite for unit making a noise during the agitation cycle. Tested unit. Found that cam and actuator we’re making some noise. Replaced both parts. Tested unit. No issues at this time. Job complete
Near Austin, TX 78738
Leonardo
Job Details: 07/27/2020
VENTHOOD KITCHENAID KXD4636YSS5 Arrived on site to test unit for unit not going up or down. Test unit and found bad power switch. Replaced switch test unit and unit test good. Unit going up and down correctly.
Near Austin, TX 78734
Brandon
Job Details: 07/27/2020
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on site for customer complaint of unit not producing ice, found failed water valve, I replaced valve, unit tested good in diagnostic mode.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/27/2020
RANGE AMANA AGR4230BAB3 Arrived onsite and found unit needed cap and burner head. All checks good. Unit is now operating as designed. Advised customer on repair.
Near San Marcos, TX 78666
Brandon
Job Details: 07/27/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of unit not heating in oven, found no power getting to ignitor from control board, found failed control, I replaced control, unit tested good."
Near Georgetown, TX 78633
Tyler
Job Details: 07/27/2020
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 Arrived on site for repair of water filter housing. After repair was made I tested units dispensing thoroughly and found everything be working as designed. Call complete
Near Round Rock, TX 78664
David S
Job Details: 07/27/2020
WASHER WHIRLPOOL WFW8620HC1 "Arrived on site for washer leaking out the front bottom. I inspected the unit and work area. I found the bellow in good shape, no leaks from the drain pump. I inspected the dispenser assembly and found water droplets on it. I replaced the dispenser assembly. No water leaks detected."
Near Woodway, TX 76712
Jonathan M
Job Details: 07/27/2020
DISHWASHER WHIRLPOOL WDT750SAHB0 Arrived on site for dishwasher that’s not completing cycles. Inspected unit and work area. Tried to place an in-service diagnostics in unit would not show that the door was closed again. Tested resistance through the latch and found it within range. Looked at the text sheet and found only other issue could be with the control. Customer also indicated that the dispenser was not working and opening. The dispenser and door switch are on the same connector at the control. Replaced control and tested unit. Unit is working as designed. Call complete.
Near San Marcos, TX 78666
Robert
Job Details: 07/24/2020
OVEN WHIRLPOOL WFG520S0AS2 Arrived onsite to test unit as second opinion . Unit will preheat but not maintain heat. Igniter going bad and will not reignite. Need to order new igniter and spark module. Need authorization. ; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10511278 (module-spk)
Near Austin, TX 78748
Brandon
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for customer complaint of flickering lights, found lights flickering in both the freezer and the fresh food section, found faulty light modules, ordering modules. Returning tech needs to replace freezer light module first, part ending in 5057. ; ordrng 1 CNOTE (AUTH FOR PART ENDING IN 5057 FIRST) and 1 WPW10515057 (light) and 1 WPW10515058 (light)"
Near Killeen, TX 76549
Tyler
Job Details: 07/24/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install new main control for range. After installing new part tested the oven to make sure everything is working as it should and entire unit is functioning as designed. Call complete
Near Kyle, TX 78640
Luis
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for damaged base. Pierced low side to find any damage to compressor or tubing,found no refrigerant in system,pressurized system found where tubing was adjusted to modify compressor placement they damaged the lines and caused a leak in the liner.
Near Temple, TX 76501
Tyler
Job Details: 07/24/2020
COOKTOP JENN-AIR C301 "Arrived on site for cooktop randomly sparking, and certain burners not turning on. After testing 240v to unit, I found 2 bad burner box receptacles, and a frayed wire within the right burner box that sometimes arcs to the metal burner box. (need to verify part numbers are correct) Unit will need 2 main receptacles (715120), and new wiring (701899). Office to reschedule after confirming parts are accessible."
Near New Braunfels, TX 78132
Noah D
Job Details: 07/24/2020
OVEN JENN-AIR JJW2430D502 Arrived on site to inspect oven for “ghost light” replaced console provided by Jen air and tested. No problems found. Complete
Near Kyle, TX 78640
Kevin
Job Details: 07/24/2020
WASHER WHIRLPOOL WTW8040DW "Arrived on site and inspected washer and found F6E2 error code, no communication between control board and control panel. Replaced control board and control panel and ran test 52 and it passed properly also ran test 51 and it passed properly. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 07/24/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to install control board in oven due to no power upon inspection found the control board burnt.
Near Elgin, TX 78621
Eman J.
Job Details: 07/24/2020
WASHER MAYTAG MVWC565FW2 Arrive do site for washer not washing clothes. Tested system. Found control faulty. Ordering control W11399433. ; ordrng 1 W11399433 (CONTROL ELECTRIC )
Near Cedar Park, TX 78613
Cliff
Job Details: 07/24/2020
RANGE WHIRLPOOL WFG550S0HV1 Arrived on site to diagnose a range that will not bake. Tested unit and found wiring for bake igniter disconnected. Re-wired igniter and tested unit. Found all is functioning properly at this time.
Near Elgin, TX 78621
Eman J.
Job Details: 07/24/2020
REFRIGERATOR GE GTE18GTNDRWW Arrived onsite for a refrigerator not cooling. Tested system. Found control faulty and start switch faulty. Ordering control WR55X33653 and start device WR55X31519; ordrng 1 WR55X31519 (START DEVICE ) and 1 WR55X33653 (CONTROL BOARD )
Near Austin, TX 78759
Wesley
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onsite and found significant gap in fridge base strip. Used sealer to correct. Advised customer on repair. Sealed gaps. All checks good.
Near Austin, TX 78745
Jacob
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onsite for unit not cooling in refrigerator. Found that wiring harness in refrigerator is not thawing unit. Need to replace control box and wiring harness. Ordered part. Rescheduled with tenant. ; ordrng 1 W11399425 (WIRE HARNESS )
Near Austin, TX 78723
Wesley
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRF532SMBM01 arrived onsite and heat treated gasket to correct seal and prevent frosting. Unit is now operating as designed. All checks good. Advised customer on repair. ; saved tckt
Near Gatesville, TX 76528
Jonathan M
Job Details: 07/24/2020
WASHER MAYTAG MVWC565FW0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced outer tub, basket, gear case, agitator, shift actuator, and splutch assembly. Reassembled unit and placed unit in a manual test for agitation and spin. Agitation ran as designed but the spin made a grinding sound. Tilted unit back and spun the splutch by hand. Found this blood stripping on the gear case. Removed splutch assembly and replaced with old splutch assembly and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78741
Leonardo
Job Details: 07/24/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for not operating correctly. Tested unit and found sump and motor not operating causing unit not to wash. Ordering part#W11085683. No leaks detected. Office to reschedule. ; ordrng 1 W11085683 (SUMP AND MOTOR)
Near Bertram, TX 78605
Lou
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the RC=63 degrees. I found a large amount of frost/ice built up on the evap cover. Removed the debris and cover and found a large amount of frost/ice on the evaporator specifically a large block of ice/frost on the capillary tube and suction tube in the top left corner. Tested the defrost element and it was good. Pulled unit out and removed back cover and tested amp draw at the compressor. Reading was 1.11amps. Went to the back of the unit and found a sweat spot with dripping condensation at the middle of the back of the unit approximately 8-12 inches above the evaporator area. Contacted techline and spoke to JK and advised of my findings. No water leaks observed during service, job completed."
Near Wimberley, TX 78676
Robert
Job Details: 07/24/2020
WASHER MAYTAG MVWB835DW4 "Arrived onsite to test unit not powering on. Tested unit and found bad UI, replaced UI, tested unit and unit functions correctly. No leaks present at this time. Job complete."
Near Pflugerville, TX 78660
Kayman
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for refrigerator not making ice. Upon inspection I found neither the ice maker or water dispenser were producing ice and water. The customer stated that the ice maker or water has never worked since move in. I went to the valve at the wall for the fridge and the water valve was turned off. I turned the valve on and the water dispensed. Job complete.
Near Cedar Park, TX 78613
Cliff
Job Details: 07/24/2020
WASHER WHIRLPOOL WTW4816FW2
Near Bastrop, TX 78602
Eman J.
Job Details: 07/24/2020
DISHWASHER WHIRLPOOL WDF330PAHB0 Arrived onsite for previous diagnosed parts. Replaced parts. Tested system. Everything works as designed. Job complete.
Near Buda, TX 78610
Brandon
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for customer complaint of sizzling noises, found unit was running when I arrived, compressor and fan motors tested good, temperatures tested good, 1 degrees in freezer and 37 in refrigerator. Explained the defrost system to customer, unit tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 07/24/2020
VENTHOOD WHIRLPOOL UXT4230ADS2 Informed that customer has parts on order and will want us to return when parts arrive. . Service postponed.
Near Bastrop, TX 78602
Eman J.
Job Details: 07/24/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for microwave sparking. Tested system. Corundum control and panel faulty. Replaced parts. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78717
David S
Job Details: 07/24/2020
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for burners not lighting properly. I replaced 4 burner heads and those 4 started igniting properly. I am ordering the back right burner head WP8286813 to complete the repair. ; ordrng 1 WP8286813 (burnr-head)
Near Harker Heights, TX 76548
Tyler
Job Details: 07/24/2020
WASHER MAYTAG MVWX655DW1 Arrived on site to install a new wash plate and wash plates screw. After installing new parts I ran diagnostics and tested the unit everything is working as designed. Code
Near Andice, TX 78628
Al
Job Details: 07/24/2020
COOKTOP JENN-AIR JGC7636BP00 "Arrived to inspect cooktop issues.Confirmed the electrodes were ticking while burners were on simmer, which is the Lowest setting.Called Whirlpool Tech line and spoke STERLING SR# 7728405196I .Office to reschedule with customer for return service appointment Readings should be Between 6 and max of 14water column pressureSR# 7728405196.; O-emld tckt"
Near Austin, TX 78717
David S
Job Details: 07/24/2020
VENTHOOD UNKNOWN WVU37UC6FS0 "Arrived on site for hood vent switch not working. I inspected the unit and work area, I found the unit wired wrong. I wired the unit based on the wiring diagram. I tested the switch and the unit is operating as designed. Job complete."
Near Pflugerville, TX 78660
Kayman
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for refrigerator no cool and door alarm going off. Upon inspection and talking with customer I found that the unit is powering off and turning back on every 1 min 30 secs. I replaced the Orion control and the main control in attempt to remedy the power issue. But it did not help. I am ordering a sealed system repair plus a 3 way valve just Incase. (W11389713) main control (W10865322) evaporator (W10903340) compressor assembly (W10805035) dryer (W10913906) coupler (W10843121) non UV dryer (W10865727) 3 way valve (W11036448) 3 way coil ; ordrng 1 OILLESS (OIL LESS ) and 1 W10843121 (filter dryer) and 1 W10865322 (evaporator) and 1 W10865727 (valve) and 1 W10903340 (compressor) and 1 W10913906 (coupler) and 1 W11036448 (solenoid) and 1 W11389713 (CONTROL ELEC)
Near Spicewood, TX 78669
Brandon
Job Details: 07/24/2020
DRYER MAYTAG MED8630HC1 "Arrived on site for customer complaint of damage to the door panel, I replaced front panel, unit tested good."
Near Pflugerville, TX 78660
Kayman
Job Details: 07/24/2020
FREEZER WHIRLPOOL WRF989SDAM00 Arrived onsite for refrigerator loosing cool in the freezer section and not making ice. By the time I arrived the unit had become a complete no cool. I found that the compressor was on so I removed the evaporator cover to inspect the coils. I found the coils warm with no frost pattern anywhere. Unit will need a sealed system repair to replace the compressor and evaporator. Requesting 2-3 hour job for SS tech. Ordering (W10276644) compressor (WPW10143759) dryer (WPW10608485) evaporator. (W10913906) access valve. Also ordering a lock ring kit just Incase. ; ordrng 1 LOCKRING (LOCK RING ) and 1 W10276644 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Austin, TX 78748
Leonardo
Job Details: 07/24/2020
RANGE WHIRLPOOL WFG515S0JS0 "Arrived on site to test unit for burner taking too long to ignite. Tested unit found weak ignitor. Replaced burner head. Tested unit, unit lit immediately. Job complete."
Near Wimberley, TX 78676
Richard
Job Details: 07/24/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the UI pantry not working. Installed new UI Pantry harness and pantry UI is working now. Job complete