Near Lockhart, TX 78644
Kevin
Job Details: 09/23/2019
REFRIGERATOR AMANA AFI2539ERM00 "Arrived on site and found ice production is good but dispenser is not working. Found interior door surface has collapsed and is no longer consistently making contact with door switch. Added a shim/spacer to door to improve contact but replacement of door would be needed to correct issue. . No water leaks from connections at time of service collected service vi"
Near Lakeway, TX 78734
Andy
Job Details: 09/23/2019
DISHWASHER FRIGIDAIRE FDB1050RES4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and found issues with drain line and needs to be replaced Removed drain line and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78730
Tyler B.
Job Details: 09/23/2019
COOKTOP JENN-AIR JGD3430WS00 "Arrived on site for switch replacement. Tested and still on same speed. Ordering motor, will return with switch. ordrng 1 WPW10247586 (motor-blwr)"
Near Round Rock, TX 78665
Paul
Job Details: 09/23/2019
DRYER MAYTAG MEDB835DC4 "(DZ) Arrived on site to diagnose a dryer that was not heating. Performed diagnostics and checked voltage at wall plug. Found 120V coming from L1 plug but 5V from L2. Tested outlet and found bad connection from the L2 requiring an electrician or builder to fix. No problems found with dryer, all working as designed. Customer will need to follow up with builder to resolve the outlet socket. Call complete."
Near Austin, TX 78741
Robert
Job Details: 09/23/2019
WASHER AMANA NTW4516FW1 Arrived on job for complaints of unbalanced. Ran calibration but noticed bearing noise from motor pulley and oil on drive pulley. ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve)
Near Hutto, TX 78634
Cliff
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC of operator defrost failure caused by miscommunication between controls and RC sensors. Main control, dispenser control, and RC evaporator wiring harness will need to be replaced to complete repairs. Due to exceptionally large mass of ice on evaporator homeowner will need to thaw unit prior to repair.
Near Taylor, TX 76574
Cliff
Job Details: 09/20/2019
DISHWASHER AMANA ADB1400AGW1 Arrived on site to diagnose a dishwasher that is not fully draining. Tested unit and found no mechanical failures at this time. Advised homeowner that pump will have some water remaining due to how the unit operates and that it is normal. No further repairs are needed at this time and no leaks were found at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onside for customer complaint of LED lights in RC and FC not illuminating. Found FC LED shorted. Removed and replaced LED in FC section. Reassembled. All lights now work as intended. No other issues found. All water connections were dry at time of service.
Near Driftwood, TX 78619
Brandon
Job Details: 09/20/2019
OVEN KITCHENAID KOCE500ESS01 "Arrived on site for customer complaint of f9e0 error code after a power outage, I flipped the breaker, unit tested good.
Near Austin, TX 78728
Tyler B.
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site for unit not venting out vent. Found fan in standard position. Removed unit and corrected fan position and tested good
Near Dripping Springs, TX 78620
Robert
Job Details: 09/20/2019
RANGE JENN-AIR JDRP436WP03 Arrived on job to replace feet and shafts. After replacement test operation and level stove.
Near Marble Falls, TX 78654
James
Job Details: 09/20/2019
WASHER MAYTAG MVWC416FW1 Arrived on site and tested operation. I found unit unplugged. Plugged unit in and ran diagnostics. No faults in memory and unit operating properly. Ran calibration and instructed customer that when the unit was unplugged for the length of time it was the control will reset. No mechanical failures observed at time of service. Job complete
Near Gatesville, TX 76528
Al
Job Details: 09/20/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived to install previously ordered part.Removed and replaced the the UI. Reassembled and unit tested as designed.Job complete
Near Austin, TX 78702
Wesley
Job Details: 09/20/2019
WASHER MAYTAG MVWX655DW1 Arrived on site and found complications from low standpipe drain. Advised customer accordingly and reset. All checks good. Unit is operating as designed.
Near Austin, TX 78723
Joseph C.
Job Details: 09/20/2019
VENTHOOD WHIRLPOOL KVWB400DSS2 "Arrived on site for “switch pushed through console” complaint. Inspected unit and found screws loose, on power switch. Tightened screws. Unit is performing as designed."
Near New Braunfels, TX 78130
Kevin
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site and found freezer evaporator frost pattern is good but fan is not moving. Replaced fan it is now working properly, inspected fresh food evaporator and found it is frosted over. Took pictures. Attempted to remove ice with steamer But Styrofoam is insulating it. Refrigerator will need to be defrosted for 36 to 48 hours to remove ice before fan assembly can be replaced. Refrigerator is in a garage and set a bath towel on the bottom to catch melting ice after disconnecting it from power.; saved tckt"
Near Pflugerville, TX 78660
Al
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not drying issues.Ran diagnostics test mode and unit went through all designed aspect according to its design.Customer was advised to limit pods use, purge the hot water.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78737
Leonardo
Job Details: 09/20/2019
OVEN WHIRLPOOL WOD51EC0AS01 Arrived on site to replaced panel and control. Replaced both parts test unit and unit test good job complete.
Near Pflugerville, TX 78660
Al
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived to inspect unit in apartment #215 with water not making it from the fill tube to the ice maker.Unit will need tube inlet to complete the repair.Office to reschedule with customer for return visit.; ordrng 20 WP2203024 (TUBE INLET )s
Near Austin, TX 78757
Paul
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW6620HC0 "(DZ) Arrived on site to install previously diagnosed parts and diagnose shaking condition. Installed new UI so we could enter diagnostics. Entered diagnostics and found F0E2 present, for over sudsing condition. Leveled unit after moving back. Unit is working as designed. No water leaks found at time of service. Call complete."
Near Austin, TX 78748
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for freezer door issues. Found freezer door rubbing on bottom of freezer compartment,removed door added a washer to hinge,reinstalled door tested door operation good."
Near Round Rock, TX 78664
Al
Job Details: 09/20/2019
WASHER MAYTAG MVWC565FW1 "Arrived to inspect washer with grinding noise.Ran diagnostics test mode and discovered the gear case had leaked onto the components underneath and onto the customers flooring.Removed and replaced the gear case, cam, actuator, pump and latch.Reassembled the unit and unit began operating as designed.All water lines were dry at the end of service.Job complete."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Removed and replaced over filling icemaker. Also removed and replaced main control and user interface that were not regulating temperature properly I The fresh food section. Temps in the fresh food section were at and below freezing. All water connections were dry during repairs.
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/20/2019
RANGE GE JTS3000SN1SS "Arrived on site for unit not baking. Found fuse good, and junctions good. Must have been incorrectly wired in home before returning to store."
Near Buda, TX 78610
Leonardo
Job Details: 09/20/2019
COOKTOP GE JGP330SEK2SS Arrived on site to test unit for unit sparking even when burners are off. Test unit and found bad harness and spark module. Replaced both part . Replaced parts test unit and unit test good job complete.
Near Belton, TX 76513
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR LG LFX31925ST/00
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
WASHER MAYTAG MVWB765FW1 Arrived on site to repair unit for not washing properly. Tested unit to find that the control was not advancing in the wash cycle. Removed and replaced control. Tested unit and control is now advancing in the wash cycle. Our water connections are dry.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site. Checked unit door for closing issues. Unit was not level due to floor grout making unit un leveled. Advised customer to cut grout to make unit level. Job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR KENMORE 106.415638 Arrived on site for no cool condition. Plugged unit into outlet and all operations started except for the compressor. Checked unit to find that the compressor had a defective start device. Replace start device and now all operations are normal. Within a few minutes the air off of the evaporator was at 47°. Customer will allow ample time for the unit to reach normal operating temperatures. There is no water hooked up to this unit.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/20/2019
VENTHOOD UNKNOWN UXB1200DYS Arrived on site to test unit for unit tripping breaker. Test unit and replaced switches and unit still tripping breaker. Disconnected fan and lights and unit still tripping breaker. Will need harness
Near Florence, TX 76527
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Arrived on site for fresh food door not closing properly. Found that the door would not close completely on its own. Inspected and found that the right door needed adjustment. Adjusted door and unit now closes properly. The customer is aware that the right door is a little bit out of alignment with the left door at the top. She’s trading that for a door that works properly. All water connections are dry.
Near Round Rock, TX 78665
Paul
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH73521CS5 "(DZ) Arrived on site to diagnose a microwave that was not powering on, with the door unable to fully close. Performed diagnostics and found interlock switches welded causing the MW to short. Found rear fuse blown. Replaced the fuse, interlocks and microswitches. Tested and unit is now working as designed."
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH32519CS1 "Arrived on site for unit that was sparking and smoking. Found diode melted, removed and replaced cap and diode and tested good"
Near Waco, TX 76712
Al
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MBF2258FEZ03 "Arrived to inspect ice maker issues.Jumped ice maker and unit began cycling and added water to ice maker, however the amount of water is not even enough to fill the ice maker.I even jumped the fill valve and water level never overfilled until the third attempt.Customer will seek a plumber to change out piping from supply to the refrigerator, she has copper pipe for approximately 3 feet, which may be obstructed not allowing the proper amount of water into unit.All water lines were dry at the end of service.Job complete."
Near Austin, TX 78756
Wesley
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site and found ice build up as a result of the ff Evap fan failing. Removed ice and replaced fan.All checks good.
Near Austin, TX 78749
Luis
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MFC2062FEZ03 Talked to tech support about unit not cooling and customer unplugging unit and re-powering unit and unit working. Per tech support need to replace main control again and ui. SR#7725900785; ordrng 1 WPW10746274 (UI)
Near Austin, TX 78748
Leonardo
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to test unit for dropping 50 degrees. Test unit found bad, sensor & control board replaced both parts. Test unit average temp 352 degrees. Job complete"
Near San Marcos, TX 78666
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL 106.711821 Arrived on job for complaints of leaks. Installed frozen drain kit. Drain frost over.
Near Round Rock, TX 78681
Lou
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "arrived on site to install previously diagnosed and ordered parts. I removed the RC shelving and removed the reservoir and water tube that goes from the valve to the filter housing and tested the unit. The original complaint was that the unit was leaking from the back around the valve. Customer advised that they replaced the valve and still leaked. Once I removed/replaced the reservoir and connected to the valve at the back of the unit, I tested and it operated as designed with no water leaks. I advised the customer of the repairs. No water leaks observed during service, job completed."
Near Austin, TX 78738
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for ice issue. Found warm air entering ice chute,diagnosed warm air entering from ice door not sealing fully. Installed new ice door assembly,tested ice door unit working as designed.
Near Canyon Lake, TX 78132
Kevin
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and replaced freezer door and nameplate diagnosed on previous visit. After replacement door is complete. No water leaks from connections at time of service job complete
Near Leander, TX 78641
Jonathan
Job Details: 09/20/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to install previous diagnosed parts. Gained access to manifold and valve. Installed parts and assembled unit. Tested operation and found same failure occurring, cooktop losing flame on low simmer. Found unit had been converted to propane and simmer orifices are incorrect. Replaced right front burner with correct orifice (TS). Will need to replace orifice for left burner. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10394296 (spud-orfce) and 2 W10819958 (ORIFICE )s"
Near Austin, TX 78721
Joseph C.
Job Details: 09/20/2019
MICROWAVE GE PEB7227SL1SS Arrived on site for “open button not working properly/feels spongy” complaint. Inspected unit and found no springs behind opening button. Removed and replaced control panel. Unit is performing as designed.
Near Georgetown, TX 78626
Cliff
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KSF26C7XYY00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found dispenser control and main control both shorted out causing separate issues.
Near Driftwood, TX 78619
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace controls, and drawer, after replacing parts unit tested good."
Near Austin, TX 78736
Leonardo
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH31017HS0
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
RANGE AMANA AGR5330BAS3 Arrived on site for gas smell while using the bake function. The customer also explained that during bake it is very noisy. Inspected unit to find that the oven floor was installed backwards causing it to be loose and causing it to make popping sounds during the bake operation. Corrected and tested unit. Operations are now correct..
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for unit not making ice again. Found ice mold dry with no water, ran diagnostics and turned on fill tube heater, and heater was working, found tube was frozen due to heater not being properly secured to line. Corrected and tested good"
Near Temple, TX 76502
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for customer complaint of French door refrigerator making loud metallic vibration noise. Confirmed issue. Found compressor rattling. Was able to adjust copper lines. Vibration went away. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HV01 "Arrived on site for oven screen having 3 lines on screen. Customer stated that after cooking when in cool down mode that screen will freeze and will not respond until resetting circuit breaker. Performed diagnostics mode and checked fault codes. Performed component activation and tested cooling fan on high and low, checked air flow. Called tech support and spoke Stearling. He recommended closing off all openings to the UI sensor from the rear to stop heat from entering the UI panel. Sealed off all openings and tested unit. All tested good. (SR# 7725890592)."
Near San Marcos, TX 78666
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site to install parts that I diagnosed. Found after relocation of thermistor unit is cooling correctly,replaced both adapters to prevent ice build up behind icemaker housing,replaced main control. Powered unit on ran diagnostics all test passed.; used 1 W10612142 (ADAPTER) from stock"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 (JM) Arrived on site for refrigerator making noises. Monitored unit while servicing oven. No abnormal noise was made. Performed diagnostics and attempted to recreate noise failure. Was not able to repeat failure. Turned temperature down in unit to have all components running to recreate sounds. No noise was observed. Customer stated that the noise sounded like a type writer. Pulled unit out and inspected unit compressor. Found water line in a slight pinch. Corrected water line. All tested good. No water leaks present.
Near Canyon Lake, TX 78132
Kevin
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found oven Control panel is currently functioning, builder has had it show black and white horizontal bars and not function. cycling power at breaker restores operation for a little while but issue repeats. Control panel was replaced already 3 weeks ago for the same issue. Spoke with techline and they recommended replacing control and console again. No other recommendation for a permanent repair. 7725905320"
Near New Braunfels, TX 78130
Kevin
Job Details: 09/20/2019
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found one leg of power is missing, bent prongs on the plug outward and connection has improved and voltage is now normal and dryer is heating properly. Recommended to customer that apartment complex replace the outlet. Outlet is not making a good connection and supplying correct power. No lint buildup in dryer at time of service, job complete"
Near Belton, TX 76513
Arthur B.
Job Details: 09/20/2019
WASHER LG WM2233HW "Arrived onsite for customer complaint of front load washer not draining. Found drain pump motor faulty. Removed and replaced drain pump motor, reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service."
Near New Braunfels, TX 78130
Kevin
Job Details: 09/20/2019
WASHER AMANA RTW4516FW2 "Arrived on site and inspected washer and found drain is not working properly. Reinstalled drain hose and pump and it is now operating correctly. No water leaks detected at time of service, job complete"
Near New Braunfels, TX 78132
Kevin
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher did not find any saved error codes, ran a diagnostic cycle and all functions are operating properly. Informed customer that pods should be placed on the bottom of the dishwasher tub in order to make the most contact with incoming hot water to dissolve best. Washer is operating as intended, no water leaks detected at time of service, job complete."
Near , TX 78132
Kevin
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 arrived on site and inspected refrigerator and found noise customer is experiencing happens between 45-90 degrees while door is opened. Noise is due to plastic coupler on top of door hinge making contact with receiving end on bottom of refrigerator door. Disassembled door and showed how plastic moves against each other at this point and makes a little noise. Design also helps door to close.
Near , TX 76513
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived onsite for customer complaint of fridge moving when opening and noises. Upon inspection, found damper motor opening and closing as designed. Also found bottom feet not engaged. Secured feet to floor. Unit now will not move. No other issues found. All water connections were dry at time of service."
Near New Braunfels, TX 78132
Kevin
Job Details: 09/20/2019
WASHER MAYTAG MHW7100DW0 "Arrived on site and replaced airtrap, pressure hose, water level switch, and control board. Ran a diagnostic cycle and it completed properly. found drain catch is blocked with debris and cleared it, also found Stan pipe cut out does not allow for a safe and break around the drain hose. Recommended to customer that hole into standpipe widened. No water leaks detected at time of service, job complete"
Near Austin, TX 78704
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for “noisy operation” complaint. Inspected unit and found condenser loose, in frame, and vibrating. Shimmed condenser. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78749
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM00
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/20/2019
COOKTOP KITCHENAID KGCU467VSS01 "Arrived on site to replace spark module, after replacing, unit tested good.
Near Georgetown, TX 78626
Cliff
Job Details: 09/20/2019
WASHER MAYTAG MHW3505FW0 Arrived on site to diagnose a washer that is not draining. Found drain pump clogged with clothing and debris. Removed all objects from pump assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site ,replaced UI control and main control. Unit is running . Nomwater leaks detected at time of service . Job complete ."
Near Mountain City, TX 78610
Robert
Job Details: 09/20/2019
REFRIGERATOR ELECTROLUX EI28BS56IS0 Arrived on job for complaints of no ice. Found icemaker motor working but gearcase has broken gear not allowing it to go to home position. ; ordrng 1 241939901 (shut-off arm assem)
Near Austin, TX 78748
Robert
Job Details: 09/20/2019
WASHER MAYTAG MVWB850YG1 Arrived on job for complaints of not completing cycle and unbalanced code. Found will need bearing replaced. Send RJ to complete. ; ordrng 1 CNOTE (2 HOURS ) and 1 CNOTE (SEND RJ)
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site replaced UI control , ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Manor, TX 78653
Joseph C.
Job Details: 09/20/2019
WASHER WHIRLPOOL NTW4516FW3
Near Austin, TX 78746
Tyler B.
Job Details: 09/20/2019
DISHWASHER UNKNOWN KUDS30FXSS3 arrive don site for unit that caught on fire. Found harness and control and panel complete burnt. Unit will need harness and panel and control to repair.
Near Austin, TX 78730
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC302EBS02 Arrived onsite for unit not making ice. Removed bins and tested ice amber and motor did not turn. Replaced ice maker and tested good. No leaks on site
Near Leander, TX 78641
Lou
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven damage. Upon further inspection, I found that the control panel glass was cracked in the lower left corner and is approximately 1-2 inches in length. I removed and replaced the panel and tested and unit is operating as designed. Job completed."
Near Belton, TX 76513
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite to install new compressor, RC evaporator to French door dual evaporator refrigerator. Removed both compressor and RC evaporator. Installed new replacements using braising methods. Vacuumed unit down to -25 and charged with 5.5oz of R134a refrigerant. Removed and replaced UI. Reassembled and tested. Good frost pattern on new RC evaporator. No other issues found. All water connections were dry at time of service."
Near Buchanan Dam, TX 78609
James
Job Details: 09/20/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and installed new control, drain pump and owi sensor. Tested operation and found no errors after repair. Job complete"
Near Lakeway, TX 78738
Andy
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS0 Arrived on site for dishwasher basket melting on heating element. Found that I did not have both parts on me. . No water leaks present at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found damper control extremely noisy and not operating properly. Replaced damper and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Florence, TX 76527
Jonathan
Job Details: 09/20/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for microwave having no power. Inspected unit and work area. Tested operation and found UI having no display but able to hear button tone. Removed unit and tested voltage to control and found no voltage out of appliances manager. Removed failed appliances manager and installed new. Tested unit and found UI display control not responding. Removed control and installed new. Tested operation. All tested good.
Near Pflugerville, TX 78660
Paul
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 (DZ) Arrived on site to install previously diagnosed parts. Installed new ice door due to old one not fully closing. Tested function and ice door is now properly closing. No water leaks found at time of service. Call complete.
Near Georgetown, TX 78628
Tyler B.
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for unit not drying dishes.ran diagnostics and found no error codes. Ran test and found dispenser not functioning properly. Replaced dispenser and tested operation and tested good. No leaks on site
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site ,replaced wash plate and agitator bolt . Unit is in maintenance shed . Couldn’t test or check for water leaks . Job complete ."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for freezing and fresh food section and moisture and fresh food section. Tested unit to find thermistor out of range and control not reading properly thermistor and gaskets that are not sealing correctly replaced all in customer will give unit 24 hours to stabilize. All water connections or drive.
Near Austin, TX 78759
Chase
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KSSS48FMX00 Arrived on site. Replaced compressor and evaporator again due to restriction in evaporator and compressor inefficient due to being over flooded with liquid. Re-brazed all welds to ensure no further restrictions and flushed condenser. Vaccuumed system and charged to spec. Ending pressures were 0 psi low and 145 psi high.
Near Leander, TX 78641
Jonathan
Job Details: 09/20/2019
MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site for microwave door intermittent making contact with door switches. Inspected unit and work area. Tested door operation and found when holding door and not allowing spring load hinges to work failure will occur. Called tech support as work order advised to do, spoke with Andy. He stated to replace door hinges (SR#7725915526). ; ordrng 2 W10874474 (HINGES)s"
Near Austin, TX 78737
Leonardo
Job Details: 09/20/2019
RANGE WHIRLPOOL G7CG3064XS00
Near McGregor, TX 76657
Al
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived to inspect wall oven with black line on display and was non operational.Checked and verified the model in original call was different from M/S on unit.Ordering W11352049 console to complete repair.Office to reschedule with builder when part is ordered.Needs more work ; and 1 W11352049 (CONTROL PANEL STAINLESS WITH BLACK OVERLAY)
Near Austin, TX 78736
Wesley
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for knocking and offbalance and found drain issue with improper standpipe. Also found unit to be very heavily used. Advised customer on findings. Recalibrated. All checks good.
Near Leander, TX 78641
Lou
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator door not closing. Upon further inspection, the customer advised that the unit was recently delivered and the doors had to be removed to get it into the home. I found that the unit is not level/squared and the RC doors were not reinstalled correctly. I loosened the left RC door hinge and installed it properly then did the same with the right door. After attempting to level the unit, I found that the right RC door would not close on its own. When the installers removed the door, they did not remove it at a 90 degree angle and the door closer was not in the proper position. I had to remove the bottom hinge and reposition the door closer. I reinstalled the hinge and door and it closes properly. I leveled the unit with shims and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Jonathan
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for refrigerator not cooling. Customer had unit in garage and unplugged. Powered unit on and measured amp draw to compressor at .6 amp, indicator of a leak in the sealed system. . ; ordrng 1 ACCESSVALVE (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (FILTER DRIER) and 1 WPW10313899 (EVAPORATOR )"
Near Marble Falls, TX 78654
James
Job Details: 09/20/2019
ICE MACHINE KITCHENAID KUIX535HPA00 Arrived on site and tested operation. I found that the external pump has failed. Installed new pump and tested. Unit tests good. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/20/2019
DRYER LG DLEX3470V "Arrived on site to install new dryer vent hose per customer request. However, the washer will have to be pulled out in order to work on the dryer. The washer is in a drain pan which is tied to a drain and must be removed in order to work on the dryer. If the customer can remove the washer so that we can do the dryer repair we can go back.
Near Austin, TX 78739
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KBSN608ESS01 Arrived on job to replace thermistors and control. Customer said lights in freezer not working. Replaced thermistors and Control and module for light issues. No leaks detected at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit giving error code . Found control relay had failed after replacing control . Found interlocks not working as designed as well . Replaced both interlocks . Also had to adjust cabniet so Door would close correctly . Tested unit ,all checks were good . Job complete"
Near Austin, TX 78734
Dona
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MFX2876DRM00 "Arrived on site for no ice and no water, found when deli drawer unplugged unit would run water, removed deli control and found massive corrosion and wire breakage unit will need a new door All water connections dry.
Near Austin, TX 78727
Jonathan
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 (JM) Arrived on site for dishwasher with fallen top rack. Inspected unit and work area. Found that top rack had left rack stopper broken off and had caused the left side to come out too far. Installed new rack stopper and tested rack operation. Everything tested good. No water leaks present.
Near Georgetown, TX 78628
Jonathan
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for dishwasher not operating. Inspected unit and work area. Found light out on LED display. Tested key operations and no response. Turned circuit breaker off to unit and unplugged DC fan motor. Powered unit on and found UI responding. Plugged fan back in and performed diagnostics mode. Found error 2-1 stuck key. Monitored test cycle and found unit completing cycle. Removed failed UI and installed new. Tested operation. All tested good, no water leaks present."
Near Temple, TX 76501
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install new compressor kit to French door refrigerator from my prior diagnosis. Removed and replaced compressor using braising methods. Vacuumed unit down to -25 and charged with 4.68oz of R134a refrigerant. Reassembled and tested. Good frost pattern and air flow. All water connections were dry at time of service.
Near Manchaca, TX 78652
Scott
Job Details: 09/20/2019
DRYER WHIRLPOOL WET4027HW0
Near Austin, TX 78751
Wesley
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and replaced bad fuse in microwave to restore function. All checks good.
Near Salado, TX 76571
Arthur B.
Job Details: 09/20/2019
OVEN KITCHENAID KODE500ESS02 Arrived onside for customer complaint of wall oven getting keypad disconnected. Removed an replaced console assembly. Tested unit. All functions/features work as intended. No other issues found.
Near Austin, TX 78724
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “trim coming off of shelf and left pantry door not closing all of the way” complaint. Inspected unit and found left adapter of left pantry door faulty. Removed and replaced left adapter of left pantry door. Found lighted shelf front trim coming off. Removed and replaced lighted shelf. Unit is performing as designed. No leaks detected, at time of service."