We serviced a
MAYTAG OVEN
Model MEW6630DDB
Near Copperas Cove, TX 76522
Al
Job Details: 11/16/2021
Arrived on site to inspect double wall oven burning food. Customer advised the bake light flashed when it reached target temperature of 400. I had the customer set the temp and I waited for the unit to reach 400. I remained onsite and unit never malfunctioned. Unit works properly. I advised the customer to cycle power if issues happen again. No parts needed at this point. Job complete
We serviced a
WHIRLPOOL OVEN
Model KODE500EBS05
Near Round Rock, TX 78665
Tommy
Job Details: 11/16/2021
"Arrived onsite for top oven not heading removed doors, and turned unit off at breaker, pulled unit and placed it on mat, tested unit T.O.D found it was bad, tested elements found they both had continuity. Replaced T.O.D placed unit back into wall. Turned it on at breaker, placed doors back on unit, proceeded to test back and broil for both top and bottom unit found all to be now operating as designed. Job Completed."
We serviced a
WHIRLPOOL OVEN
Model KODE500EBS05
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/16/2021
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78758
Wesley
Job Details: 11/16/2021
"Arrived onsite and tested unit for scraping noise. Removed and inspected rotor. Noise present even with stator removed. Ordering 2 man and a tub job to repair, something is caught or seized in the bearing or tub assembly. Office to reschedule ; ordrng 1 W11287253 (Tub)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for washer not starting.. upon arrival confirmed complaint. Upon arrival found f8e3 error as well as f0e5. After further inspection I found both inner basket and tub leaning to back left corner of cabinet. Also found inlet valve not ohming within specs. Acu wouldnt send power to motor capacitor or shifter. Will need office to reschedule with other washer repair from (320440); ordrng 1 W11130362 (Suspension rods)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB13
Near Nolanville, TX 76559
Tyler
Job Details: 11/16/2021
"Arrived on site for refrigerator needing previously diagnosed gasket. Upon arrival customer pointed out some new symptoms since previous trip that had occurred. After inspection found that gasket was still sealing correct. Hot hair had been leaking through dispenser door, freezing under ice bucket and then leaking down and refreshing around FC door and auger motor.Need office to reschedule once Availability of parts is known.; ordrng 1 WP2180353 (Door chute) and 1 WP2198628 (Seal) and 1 WP2188919 (Holder) and 1 WP2315559 (Sleeve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
"Arrived on site for washer not draining upon arrival arrival confirmed drain pump was functioning. Upon further tests I found door strike broken preventing completion of spin, agitate tests. Will need to reschedule once availability of part is known.; ordrng 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Killeen, TX 76549
Al
Job Details: 11/16/2021
"Arrived on site to inspect ice maker not working. I opened the unit and found ice maker was cycling and valve humming noise was present. I accessed the single incoming valve, changed it and unit still didnt fill the ice maker. I advised the customer to purchase a new filter. Im ordering the dual valve. Office to schedule return services due to customers schedule ; ordrng 1 WPW10279866 (VALVE-INLET DUAL)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for washer not starting. Upon arrival found no errors in diagnostics. After further inspection found belt and cam and fall off gearcase. Reassembled unit and ran diagnostics tests. Found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for dryer not heating. Upon arrival confirmed no errors in diagnostics. Inspected all heating hardware and found no failures or anything out of spec. Due to units location couldnt determine if unit was running while there was a clogged vent or not. Unit functioning as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for washer not draining. Upon arrival found f7e6 error. Found drain pump functioning within specs. Found actuator had popped out of place. Remounted actuator and insured prevention of future reoccurrence. Reassembled and tested unit. Found functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
"Arrived on site for dryer not heating. Upon arrival found no errors. After further disassembly and inspection I found all heating hardware (element, thermostats, etc) all within specs and not grounded out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Robinson, TX 76706
Jonathan M
Job Details: 11/16/2021
Arrived on site for a refrigerator that has an even doors. Inspected unit and work area. Confirmed the customers complaint and found the doors and level due to a level flooring. Adjusted feet to allow the door to sit evenly. The unit is working as designed. Call complete.
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, TX 78641
David S
Job Details: 11/16/2021
Arrived on site to install previous diagnose parts. We replaced the switch panel. We got the blower down and found on of the motors stuck. We tried for a hour to get the new motor in place. Because of the height of the unit we were unable to install it.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Waco, TX 76710
Jonathan M
Job Details: 11/16/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and the ice container. Went to test the unit in diagnostics but realize that the unit does not have a normal icemaker fill test. I did run the icemaker general valve test which resulted in the icemaker being completely full of water but not overfilled. Hi both the customer to check the ice tomorrow morning to ensure that he has cubes and not slabs of ice. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIHZ01
Near Temple, TX 76502
Jonathan S
Job Details: 11/16/2021
"Arrived on site for refrigerator not dispensing water or making ice. Inspected unit and work area. Found indention on floor from a refrigerator wheels. Performed diagnostics tested water dispenser operation and found inlet valve activating. Gained access to water reservoir and found water getting to reservoir. Found reservoir frozen. Thawed water reservoir and added foil tape to keep from freezing. Performed diagnostics mode, cycled ice maker and fill operation. All tested good, no water leaks detected during service. Spoke with customer on service performed and adjusted temperature for family of 2 at 39?."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS6
Near Holland, TX 76534
Tyler
Job Details: 11/16/2021
Arrived on site for refrigerator needing previously diagnosed evap coil and uv drier. Upon arrival installed needed parts. Reassembled and pulled vac on unit. Found no leaks. Recharged system with 5.25oz of refrigerant. Found equalized psi at 45. Unit run temps were at 150/0 after 15 minutes. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KHHC2090SSS0
Near Salado, TX 76571
Jonathan S
Job Details: 11/16/2021
"Arrived on site for microwave controls not responding. Inspected unit and work area. Found keys not responding. Powered unit on and off. Tested operation and found keys responsive. Found unit making random selection when not using. Will need to replace UI control. Contacted parts department and found no ETA on part (SR). Informed customer on control availability.
We serviced a
JENN-AIR OVEN
Model JJW2830WB02
Near Belton, TX 76513
Jonathan S
Job Details: 11/16/2021
"Arrived on site for both ovens not operating. Inspected unit and work area. Performed diagnostics mode and found error code F8-E0 and F8-E1 cooling fan fault. Performed component activation, started both fans in low and high speed. Fan both fan operating. Need to remove unit and power off to continue to diagnose. Was unable to identify circuit breaker ( see SD-picture). Customer will need to locate circuit breaker and calls back out to service unit. Will return with both fans and control.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM7
Near Robinson, TX 76706
Jonathan M
Job Details: 11/16/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface and tested the unit. Still had the same issue. Replace the high-voltage board and the unit began to come on and was set in programming mode. Went to program control and was unable to do so according to the text sheet. Spoke to CS and attempted to get out of programming mode and back into programming mode but the unit would not except any changes to the program. I was advised at that point that we would need to re-order the high-voltage board due to inability to program the control. Ordering part and rescheduled ; ordrng 1 Wpw10312695 (Hv board)
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Temple, TX 76502
Jonathan S
Job Details: 11/16/2021
"Arrived on site for refrigerator FC light not working. Inspected unit and work area. Tested light operation and found at time of service light was operational. Customer stated when light was not working some of the RC lights did not work as well. Removed freezer module and was able to gain access to quick connect. Installed new light and tested operation. All tested good, no water leaks detected during service. Spoke with customer on service performed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Waco, TX 76707
Jonathan M
Job Details: 11/16/2021
"Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced the cycle select switch at the temperature selector switch and tested the unit. The unit still would not fill the unit with only hot water even when called for a hot wash. The unit cycled between hot and cold water. However I did notice the hot water hose not getting very hot. Drained the water and then tested the hot water valve in diagnostics and found the hot water getting hot after 10 seconds. I did explain to the customer that it could be an issue with how long it takes for hot water to get to her hot water valve.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, TX 78666
Robert
Job Details: 11/16/2021
Arrived on call for complaint of oven not lighting. Found loose connection at control. Reset connection and test oven.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78738
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for not washing. Test unit and found clogged filter and bad wash motor and clogged upper and lower spray arm and manifold. Ordering parts office to reschedule. ; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10463906 (Screen) and 1 W10872845 (Filter) and 1 WPW10448645 (Upper spray arm) and 1 WPW10340542 (Manifold) and 1 WPW10340745 (Feed tube)
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Kevin
Job Details: 11/16/2021
"Arrived on site and found top left LED module is out, after replacing all interior lights are working properly again, job complete"
We serviced a
GE DRYER
Model DBL333EB6WW
Near Kyle, TX 78640
Jacob
Job Details: 11/16/2021
Arrived onsite for noise still coming from the dryer when in use. Looked at the ball hitch assembly and saw it was worn down and one glide was partially broken. Replaced parts. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Kingsland, TX 78639
Cliff
Job Details: 11/16/2021
Arrived on site to replace bake element for range. Replaced element and tested unit. Found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cedar Park, TX 78613
David S
Job Details: 11/16/2021
"Arrived on site to install previous diagnose parts. I gained access to the gearcase and replaced the gearcase, cam and belt with new. I ran a calibration and a diagnostics cycle. I found the unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Luis
Job Details: 11/16/2021
"Arrived on site for water not dispensing. Diagnosed air seeping around fan scroll and freezing water tank,ran fan test,added sealer between gaps from fan scroll and tower until no air was felt. Defrosted water tank tested water dispenser working"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710TAYM3
Near Round Rock, TX 78665
Tommy
Job Details: 11/16/2021
Arrived onsite for previously diagnosed parts. Replaced dispenser and tested. Unit is operating as designed no signs of leaks. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/16/2021
"Arrived on site for MW not heating/making lous noise told unit not IW. Tested and microwave magnetron is faulty. Based on the failure we recommend replacing the capacitor and diode with the magnetron to avoid future repairs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Austin, TX 78738
Kevin
Job Details: 11/16/2021
"Arrived on site, currently dispenser is operating normally Customer experiences intermittent times where dispenser will not give water.
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Cedar Park, TX 78613
David S
Job Details: 11/16/2021
Arrived on site to install previous diagnose part. I gained access to and installed a new heating element.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/16/2021
"Arrived on site for 8 Pause 4 Pause - pause, repeat - Error Code - Dishwasher. Ran diagnostics and got the F8E4 and F9E2 and F9E1. Cleared error codes and dishwasher completed all cycles and drained. The float was full of water before I started diagnostics so I emptied it before running diagnostics to try and locate water source. As diagnostics ran water was dripping from the right side into float. I pulled out the dishwasher and found the top rack mounts on botheleft and right sides didnt have the guide mounts to hold them in place and keep them sealed. Customer had used a silicone to try and seal them but this wasnt working. Ordering both left W11094449 and right W11256437 mounts to correct leaks. These mounts should come with the guides that secure them in place to prevent water coming through. Also ordering drain pump W11462456 based on other error codes, but drain pump was working fine when diagnostics went to final cycles. ; ordrng 1 W11094449 (Rack mount, LEFT) and 1 W11256437 (Rack mount, RIGHT) and 1 W11462456 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Pflugerville, TX 78660
Wesley
Job Details: 11/16/2021
Arrived onsite and found unit disposer door spring out of place. Attempted to repair existing door but system had snapped shaft. Replaced dispenser and tested. All checks good. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Manor, TX 78653
Matthew
Job Details: 11/16/2021
Arrived onsite to replace previously diagnosed part. Removed old lokring and Used 5/4 lokring as replacement (from kit 5). Pulled vacuum and held. Charged 5.25 oz refrigerant and spot checked for leaks. No signs of leaks. Recorded 0/150 psi running. Unit began cooling. Customer will monitor and was notified go give minimum 24 hrs for temperature to stabilize. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakeway, TX 78734
Brandon
Job Details: 11/16/2021
"Arrived on site for customer complaint of freezer thawing and RC freezing, found damper control was opening and closing and then occasionally staying stuck open. Ordering damper, UI and main control. ; ordrng 1 W11226382 (Control) and 1 W11174483 (UI) and 1 W10869522 (Damper)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Spicewood, TX 78669
Brandon
Job Details: 11/16/2021
"Arrived on site to replace hinges, we found the hinges could be adjusted without being replaced, adjusted hinges and formed gasket, unit tested good."
We serviced a
JENN-AIR OVEN
Model JJW9830DDP
Near Spicewood, TX 78669
Brandon
Job Details: 11/16/2021
"Arrived on site for customer complaint of ovens shutting off, found keypad error codes in diagnostic mode, I cleared error codes and reset control.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Austin, TX 78703
Scott
Job Details: 11/16/2021
Arrived on site for door not opening properly . Found foot Pedal bent . Couldnt find any issues with tracks or rollers . Ordering foot pedal . Call to set return ; ordrng 1 W11304291 (Foot pedel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cedar Park, TX 78613
David S
Job Details: 11/16/2021
Arrived on site for water dispensing slow. I inspected the unit and work area. I checked the water line and found it has a breaded line.I tested the dispenser and found it slow. I removed the filter and found it running like normal. I asked the customer if the building is on a water filtration system. The did t know. I advised if the are on a water softener they wont need a water filter. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Manor, TX 78653
Matthew
Job Details: 11/16/2021
Arrived onsite to replace previously diagnosed parts. Replaced evaporator motor. Fan energize and is now working properly. No issues with freezer so notified customer to give 24 hrs for refrigerator section to equalize. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78737
Luis
Job Details: 11/16/2021
Arrived on site for no water and freezing. Diagnosed cold air seeping around damper housing with door closed causing freezing and water tank to freeze. Added sealer between liner gaps around housing defrosted water reservoir tested water dispenser no leaks. ; used 1 212643 (Sealer) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW0
Near Taylor, TX 76574
Tommy
Job Details: 11/16/2021
Arrived onsite for oven not heating correctly. Upon arrival found unit range cooktop operating as designed. Found unit oven was off temp and needed to be calibrated put unit through heat test and recalibrated. Unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSSA
Near Georgetown, TX 78628
Jimmy J.
Job Details: 11/16/2021
. Placed in diagnostics and F10E1 came on. Cleared error code and started diagnostics cycle. After two minutes I found water dripping from bottom right corner. Opened door and dishwasher was full of suds. Showed customer why they were getting leaks from door. Ran three more diagnostics cycles to remove all suds from drain hose. Both dispenser and rinse aid were empty when I ran diagnostics. Found rinse aid was turned to max and it was empty. Customer stated they just recently filled it. Explained with a water softener and rinse aid the dial needs to be set to 1 to prevent oversudsing and leaks. Also explained they should only fill detergent to soft water line and not us pre rinse dispenser. Filling to the soft water line is more than enough with a water softener.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE900HSS02
Near Spicewood, TX 78669
Kevin
Job Details: 11/16/2021
"Arrived on site and inspected wall oven and found control panel is currently operating normally. Took a short video and sent it to CS, if customers experience happens again recommended that they also take a video. job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Austin, TX 78703
Luis
Job Details: 11/16/2021
"Arrived on site for thin and weak ice. Ran diagnostics weak water flow entering reservoir with filter installed and removed. Diagnosed a defective water valve,replaced valve ran diagnostics good water flow.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Elgin, TX 78621
Matthew
Job Details: 11/16/2021
"Arrived onsite for dryer with long dry times. Upon arrival tested unit. Unit would start, heat and tumble. Customer stated take 2-3 cycles to dry one load. Ran test and found external air flow blockage. Instructed customer that external ventilation will need to be cleared. Unit cannot pass air easily. Unit is functioning properly. Job complete"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78745
Scott
Job Details: 11/16/2021
Arrived on site for oven not heating . Found igniter had burned out . Ordering igniter . No gas leaks detected at time of service ; ordrng 1 W11176454 (Igniter) and 1 W11346659 (Regulator)
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Cedar Park, TX 78613
David S
Job Details: 11/16/2021
Arrived on site for washer intermittently not turning on. I inspected the unit and work area. I tested voltage at the wall and found it good. I tested the wall switch and found it working every time. I gained access to the junction box. I found the line slightly corroded. I cut back the lines and re wired the junction box. I also replaced the control and UI as the unit would work after it was power cycled. I ran the unit through a diagnostics cycle and found it working as designed. Job complete.
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Georgetown, TX 78633
Lou
Job Details: 11/16/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the tub. I placed the unit in diagnostics showing no error codes and tested. I manually tested the drain pump and it drained the water out of the unit after I tapped on the drain pump. I pulled the unit from the cabinets and removed the drain pump and found some debris inside the drain area. I tested the drain pump again and the motor was grinding and the impeller was intermittent.I removed and replaced the drain pump assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GSS00
Near Lakeway, TX 78734
Brandon
Job Details: 11/16/2021
"Arrived on site for customer complaint of FL burner not heating, found failed element, I replaced element, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Austin, TX 78741
Scott
Job Details: 11/16/2021
Arrived on site for washer not starting and humming . Found unit in protective drain mode . Reset control with 5 sec hold on start . Ran diagnostics no error codes . All checked normal on test wash . Did find suds at end test in tub . Instructed on proper soap usage and to periodically run clean cycle . No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS02
Near Austin, TX 78735
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for smell. Test unit and found bad high voltage. Will need to replace high voltage
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Mustang Ridge, TX 78610
Jacob
Job Details: 11/16/2021
"Arrived onsite for unit heating up. Looked at the unit. Upon further inspection, found that the red wire on the wire on the harness at the terminal block was burned up. Replaced harness and tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ1
Near Austin, TX 78704
Jacob
Job Details: 11/16/2021
Arrived onsite for unit having damage to the console. Looked at the unit and saw damage. Replaced part. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78703
Jacob
Job Details: 11/16/2021
Arrived onsite for the freezer door having damage. Looked at the door and saw dent in front. Replaced door. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Taylor, TX 76574
Tommy
Job Details: 11/16/2021
Arrived onsite for washer making high pitched noise. Upon arrival found unit valve hot side not opening correctly and making high pitched noise. Replaced valve and tested unit is now operating as designed. Job Completed.
We serviced a
GE DRYER
Model DPXB515EB0WW
Near Killeen, TX 76541
Al
Job Details: 11/16/2021
"Arrived on site to inspect dryer not powering on. Confirmed the complaint and checked voltage at the outlet and got 62 volts from the 240 volt outlet. T stat, belt and high limit all checked good. Landlord will need an electrician to fix the outlet. Job complete"
We serviced a
GE OVEN
Model JT3000DF3WW
Near Georgetown, TX 78633
Lou
Job Details: 11/16/2021
"Arrived on site to inspect wall oven not working. Upon further inspection, the customer advised that lightening recently struck outside the home and the oven stopped working afterwards. I pulled the unit out onto my oven Dooley and removed the top panel. Checked voltage at the wall and got 240V. Checked voltage at control and got the same. I verified the bake and broil elements were good as was the TOD. I removed and replaced the main control and tested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Austin, TX 78704
Jacob
Job Details: 11/16/2021
Arrived onsite to replace the timer. Replaced timer. Was able to turn on the unit. No issues at this time. Could not test with water as unit was not hooked up to water at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, TX 78704
Scott
Job Details: 11/16/2021
"Arrived on site . Replaced gearcase, slider and clutch . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model GSS25GSHNCSS
Near Austin, TX 78702
Luis
Job Details: 11/16/2021
Arrived on site for weak water flow. Replaced defective filter manifold tested water dispenser working as designed.
We serviced a
GE REFRIGERATOR
Model GSS23WSTASS
Near Kyle, TX 78640
Robert
Job Details: 11/16/2021
Arrived on call for complaint of not cooling. Found the freezer back wall covered in ice freezer not defrosting. Will come back with thermostat and heater. ; ordrng 1 WR50X10068 (Thermostat) and 1 WR51X10101 (Heater)
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Austin, TX 78730
David Z
Job Details: 11/16/2021
"Arrived on site to diagnose microwave that seems to be undercooking items at times, mainly oatmeal and popcorn on the popcorn option. Replaced appliance manager due to possible voltage drops. Tested with a bag of popcorn post repair and found it working as designed, with a reasonable outcome and minimal kernels left unpopped. Unit working as designed. Called and confirmed diagnosis and repair with tech line, who concurs unit working as designed for 900w microwave. SR7732260138. Call complete."
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Briarcliff, TX 78669
Brandon
Job Details: 11/16/2021
"Arrived on site for customer complaint of water not dispensing and temperature issues, found failed FF section evaporator fan motor, and frozen water tank. Freezer is at -10 degrees and RC is at 50 degrees.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78744
Scott
Job Details: 11/16/2021
"Arrived on site for fridge making a lot of noise. Found fill tube not flush back wall fill tube causing water to spill down on evap fan . Steamed out evap . Ordering fill extension tube , evap fan and blade . No other leaks detected. Replaced valve due to ice building up in fill tube on back wall. Ice maker is unplugged so not to splash further on evap fan . Call to set return ; ordrng 1 2169142 (Blade) and 1 2315549 (Motor) and 1 W11414074 (Fill cute)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, TX 78741
Scott
Job Details: 11/16/2021
"Arrived on site for no power to dishwasher. Found unit not installed and unplugged . No water to apt, turned off due to not hot water tank . Powered unit up ran diagnostics, no error codes . Valve worked and sump motor and drain motor are working . Job complete"
We serviced a
GE MICROWAVE
Model PVM9005SJ3SS
Near Elgin, TX 78621
Matthew
Job Details: 11/16/2021
Arrived onsite to replace previously diagnosed parts. Replaced microwave door assembly. Replaced door and tested. Unit is heating and functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78652
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for upper rack falling. Found broken adjusters. Replaced adjusters test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model GH5184XPS3
Near Austin, TX 78737
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for error code. Found will need a 2 man 2 hour job. Will need to reschedule office to reschedule. ; ordrng 1 2hourjob (2 hours job) and 1 2manjob (2 man job)
We serviced a
GE MICROWAVE
Model CEB1590SS1SS
Near Georgetown, TX 78633
Lou
Job Details: 11/16/2021
"Arrived on site to inspect microwave noises. Upon further inspection, the customer was using the unit when I arrived and it sounded normal. When they placed more food items in the unit and turned it on, I could hear the fan making a loud vibration noise. I disassembled the unit and found some screws loose. I tightened the screws and retested and the unit is operating as designed. I reassembled the unit and placed it back in the cabinets and retested and the unit continues to operate as designed. Demonstrated to customer and they agreed with the repair. No charge as screws were removed and reinstalled on previous service call. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78748
Luis
Job Details: 11/16/2021
"Arrived on site for loud noise. Adjusted hinges and brackets,ran diagnostics fan and compressor test no odd noise."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bertram, TX 78605
Cliff
Job Details: 11/16/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBR306ESS01
Near Austin, TX 78750
David Z
Job Details: 11/16/2021
"Arrived on site to diagnose refrigerator with several lights out. Found top 2 lights out, and all freezer lights. Found failed freezer modules out. Replaced both freezer LED modules and retested. Verified all lights working as designed. Call complete."
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCC151LSS0
Near Georgetown, TX 78628
Lou
Job Details: 11/16/2021
"Arrived on site to inspect trash compactor banging noises. Upon further inspection, I removed the tray and taped the switches closed and tested the unit. When the ram went back into the start position, it began to bang as if it were trying to go through the top panel and would not stop unless turning the switch to off. I tested the limit/directional switch and it is good. I tested the push button switch at the bottom right and found it closed all the time. ; ordrng 1 W10342596 (Switch kit) and 1 WP777811 (Limit switch) and 1 WP9871971 (On/off switch) and 1 9871829 (Drawer switch) and 1 W11243179 (Drawer safety switch)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Briarcliff, TX 78669
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for fan error code. Replaced cooling fan and control board test unit and unit test good. Found unit not secured to cabinet. Advised customer to get unit secured to cabinet so unit wont come forward job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Pflugerville, TX 78660
Wesley
Job Details: 11/16/2021
"Arrived onsite for unit running to cold. Tested and found unit operating within tolerances, calibrated unit to customer preference. Unit is now operating as designed. Advised customer on findings and design."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/16/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by miscommunication between sensors and controls. Ui, main control, and rc fan harness will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78703
Luis
Job Details: 11/16/2021
Arrived on site for unit not powering on. Diagnosed a defective harness to display ordering a new harness assembly.
We serviced a
GE RANGE
Model JGBP26WEA1WW
Near Austin, TX 78734
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for oven not getting to temp. Test unit and found bad sensor. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Elgin, TX 78621
Matthew
Job Details: 11/16/2021
Arrived onsite for washer not functioning. Upon arrival tested unit. Found drain motor trying to kick on faintly. Put unit in diagnostics and found F9E1 long drain . Tested drain pump and confirmed not energizing. Ordering drain pump. Office to reschedule ; ordrng 1 W11124822 (Control) and 1 WPW10661045 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QJW00
Near Spicewood, TX 78669
Kevin
Job Details: 11/16/2021
"Arrived on site and inspected refrigerator and found a door gap, a flashlight will shine through from inside freezer. Sent pic to KB/AHS, heated door gasket and it is now sealing properly. Sent a short video to KB/AHS of flashlight not visible until door is opened. Also found water dispenser is leaking behind dispenser housing. Entire door will be needed to correct issue; ordrng 1 2202547W (White freezer door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78737
Luis
Job Details: 11/16/2021
"Arrived on site for water leaking. Ran water dispenser found water filling in icemaker tray while dispensing water,diagnosed a defective water valve. Replaced water valve tested water dispenser working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/16/2021
"Arrived on site for customer complaint of unit not completing cycles, found water in drip pan and float switch activated, found leak coming from gasket. I replaced gasket, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204DSS0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 11/16/2021
"Arrived on site for HAVING ISSUES WITH IT ON ALL DIFFERENT SETTINGS--INTERMITTANT--NOT CLEANING, NOT DRAINING. Placed in diagnostics and F7E1, F6E4. Cleared error codes. Float tested good. Removed panel to gain access to control and ohmed out heater and OWI sensor. Both checked good. Faulty control not sending proper voltage to heating element. Removed control and installed new control. Ran diagnostics and all cycles completed without issue and heating element came on. Had customer come down to hear and smell heating element was hot. No leaks detected. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Pflugerville, TX 78660
Wesley
Job Details: 11/16/2021
Arrived onsite and installed new stainless steel door. Unit is now sealing as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78754
Matthew
Job Details: 11/16/2021
"Arrived onsite for refrigerator ice maker continuing to produce ice. Upon arrival customer stated ice production has been off and on. Has been having power outages in the area. On arrival ice maker was making ice, bin about 1/4 full. Customer stated in some cases will continue to produce ice even when full. Checked bail arm and was functioning properly. Let customer know that unless completely up in the off position then the bucket is pulled out and the arm is allowed to drop, the ice maker will harvest another batch. Customer understood and will make adjustment. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
Lou
Job Details: 11/16/2021
"Arrived on site to inspect dishwasher not heating and leaving a film on dishes. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and placed my multimeter on the black wire at the junction box and tested amp draw to the components. I found all components within amp reading range except the element as it read less than 7amps. I inspected the element and found two spots near the back of the element that appeared to be burnt or beginning to burn. . No water leaks observed during service.; ordrng 1 W10518394 (Element) and 2 WP8268961 (Friction pads)s and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Georgetown, TX 78633
Lou
Job Details: 11/16/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water inside and tested for 30 seconds. Unit failed to heat. . I removed the unit from the wall and disassembled and removed and replaced the magnetron, capacitor and diode. Retested and unit is operating as designed. Placed t(e unit back on the wall and retested and unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Waco, TX 76706
Jonathan M
Job Details: 11/16/2021
"Arrived onsite for a refrigerator thats not cooling. Inspected unit and work area. The customer advised that the unit had frosted over in the freezer section but they had defrosted it. He advised that the issue appeared to be a problem with the gaskets not ceiling on the refrigerator side. Confirm the customers complaint and found the refrigerator not sealing properly on the far left upper right hand corner. Attempted to adjust the bottom hinge of the door to get it to sit properly and every single time the screws and clamp down it would pull the door back down. Adjusted it a little further away to where I could screw it at an angle. Once I did so, the door was catching on the liner before shutting and would have to pull up on the handle to close it. I called Whirlpool Techline and spoke to Adrian SR# 7732258905. He had me video him to see what I was talking about and asked if there were any deformities in the liner. I showed him the outer edges of the liner where there appears to be bubbles at the top right and left corners.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near West Lake Hills, TX 78746
Luis
Job Details: 11/16/2021
"Arrived on site. Replaced shaft,ice door motor and ice door chute,tested dispenser ice dialing correctly and door sealing correctly.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS02
Near Austin, TX 78703
Luis
Job Details: 11/16/2021
"Arrived on site for no cool. Fans running,compressor not powering on,power cycled unit compressor not powering on diagnosed a defective inverter control. Installed a new inverter power cycled unit compressor powered on.; used 1 W10629033 (Inverter) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Canyon Lake, TX 78130
Robert
Job Details: 11/16/2021
Arrived on call for complaint of burning food. Found the relay on control for broiler stuck. Replace control.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Spicewood, TX 78669
Kevin
Job Details: 11/16/2021
"Arrived on site and inspected ovens and found control panel is dented. Replaced control panel and everything is operating normally, job complete"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS05
Near Austin, TX 78738
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for unit over heating. Test unit and found unit working correctly. No error codes unit preheated to 375.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near New Braunfels, TX 78130
Andrew
Job Details: 11/16/2021
Arrived on site to test unit for stuck bulb. Removed bulb and found socket was burnt. Replaced socket and tested but still not turning on. Needing control to fix issue. Office to reschedule. ; ordrng 1 W11552018 (Control)
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Buda, TX 78610
Jacob
Job Details: 11/16/2021
"Arrived onsite for unit not spinning. Tested the unit and heard the noise from the motor but would not spin. Up in further inspection, found that the motor was locked up. Replaced the motor. Tested the unit. Unit tested good. No issues at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/16/2021
"Arrived on site for customer complaint of unit making a noise, found condenser fan blade hitting a piece of tape, I removed the tape, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFE510S0HS1
Near Jarrell, TX 76537
Jonathan S
Job Details: 11/16/2021
Arrived on site for range oven not heating. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found F9-E0 miswired. Gained access to terminal block and found L2 burnt from terminal block. Informed customer of fault. He stated that he is electrician and would repair unit.