Near New Braunfels, TX 78130
Richard
Job Details: 10/16/2019
WASHER WHIRLPOOL CAE2745FQ0 "Arrived onsite to install new parts ordered. Installed new gear case , motor,control,actuator, ran a calibration and washer tested fine no leaks detected.
Near Austin, TX 78749
Leonardo
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug. Removed plug test unit and unit draining correctly job complete.
Near Austin, TX 78739
Brandon
Job Details: 10/16/2019
WASHER WHIRLPOOL MVWB850YW1 "Arrived on site to replace bearings, stator, and rotor, found outer tub is needed was damaged due to customers continued use after bearings had failed. Ordering outer tub. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10381078 (outer tub) and 1 WPW10357576 (washplate)"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and inspected refrigerator and found freezer temp is -10 degrees, fresh food temp is 50 degrees. There is no ice production and frozen water droplets in the freezer. Fan in freezer is strong enough to feel airflow out of vents to ice maker box. Spoke with techline and they recommended replacing UI. 7726128190 ; ordrng 1 W11099702 (panel-ui)"
Near Austin, TX 78722
Joseph C.
Job Details: 10/16/2019
WASHER LG WM3770HWA "Arrived on site for “water leaking” complaint. Inspected unit and found bellows, from dispenser, to tub, to be worn through and leaking. Removed and replaced worn bellows. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Al
Job Details: 10/16/2019
WASHER MAYTAG MVWB835DW4 Arrived to inspect washer not advancing past delicate.I attempted service test mode and unit is now stuck in normal mode.I attempted service test mode again and unit never completed test mode.The error code was STUCK UI.Ordering Console Will return with all other previously diagnosed parts.; ordrng 1 W11112656 (CONSOLE )
Near Kingsland, TX 78639
James
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL KDTE304GPS0 Arrived on site and tested operation. I found no response from ui. Ever irked voltage and found loose connection. Corrected issue and tested. Unit has communication error for ui. Installed new ui and control. Tested operation and found unit working properly. Job complete
Near Gatesville, TX 76528
Chase
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site customer complaint was there is some frost buildup in the freezer found that the light switch was stuck I’m stuck the light switch push it numerous times the light went on and off with the fan came on and off call the customer to get the rails and some of the ice out needs to be unplugged got as much as I could at time of service all lines are dry
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to replace control board for washer. Replace part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Seguin, TX 78155
Kevin
Job Details: 10/16/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site and found F6E2 error code. Removed UI inspected control boardJob complete"
Near Austin, TX 78758
Scott
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ10 Arrived on site for poor water flow from dispenser . Filter head has failed due to bad filter . Replaced filter head . Left bye pass in and recommended new filter . No water leaks detected at time of service . Job complete
Near Spicewood, TX 78669
Andy
Job Details: 10/16/2019
VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site for vent hood not working. Tested and inspected unit and found fan not spinning. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78758
Scott
Job Details: 10/16/2019
DRYER WHIRLPOOL WED560LHW0
Near Austin, TX 78758
Dona
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site and replaced damaged refrigerator door and nameplate. All checks good, job complete."
Near Austin, TX 78746
Luis
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site to install parts prev tech ordered. Installed new ui control,powered unit on tested dispenser good,ran diagnostics all test passed."
Near Austin, TX 78758
Dona
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to replace damage refrigerator door name plate and shelf. All checks good, job complete"
Near Austin, TX 78758
Dona
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site to replace damage freezer door. Found existing door has a four pin harness and the new door has a six pin harness. Freezer door will have to be re-ordered and office will reschedule; O-emld tckt
Near Buda, TX 78610
Robert
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on job for complaints of temperature too warm. Found the evaporator frosted. Removed ice and test heater. Replaced thermistor. No leaks detected at time of service.
Near Austin, TX 78758
Dona
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to replace damaged refrigerator door. Replace door and nameplate, all checks good job complete."
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to diagnose a range with an oven that is not operating. Tested unit and found failed control board. Replaced board and tested unit. Found all is functioning properly at this time. Covered under warranty per MS.
Near Hutto, TX 78634
Tyler B.
Job Details: 10/16/2019
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for unit turning off while heating, found element touching metal. Replaced and tested good"
Near Georgetown, TX 78628
Lou
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher leaking water and water standing in the tub. Upon further inspection, I found a small amount of water in the tub, so I pressed the cancel button and engaged the drain pump. The unit drained the water. I checked the disposal and turned it on and it was clear. I ran the unit in diagnostics showing no error codes. The unit operated as designed with the drain pump draining the water as designed. The customer advised that they have a water softener. I made recommendations for detergent and rinse aid use, as well as, use and care. Also, I found that the door gasket was not installed properly. I reinstalled the gasket and did not observe and leaks during testing. I advised the customer if they have any further issues to contact the office and schedule service. No water leaks observed during service, job completed."
Near Austin, TX 78734
Andy
Job Details: 10/16/2019
DRYER WHIRLPOOL WED9400SW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Leander, TX 78641
Jonathan
Job Details: 10/16/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for front right burner not lighting and the rest of burners not changing in seatings. Inspected front right burner and found wrong orifice in. Corrected orifice and checked all other orifices. Tested all other burners and found customer was stating that the flame size will not change from high to medium. Explain to customer that flame will not charge but forced BTU will. All tested good.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Arrived on site to install previous diagnosed part. Gained access to ice maker assembly. Removed wire harness and ice maker and installed new. Gained access to water reservoir housing. Removed failed housing and installed new. Tested water dispenser operation while monitoring for water leaks. Cycled ice maker and monitored cycle. All tested good, no water leaks detected.
Near Austin, TX 78717
Lou
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered parts. Due to the microwave interior light not working, I removed and replaced the interlock/switches and tested and still the light did not come on. I contacted Techline and spoke to Steven and advised of the issue. He advised to test voltage to the transformer, which I did at previous service call and got 125V. I retested and got 123V. I tested the light housing and got 12V. Steven advised to replaced the housing. I replaced the housing and the light still did not come on; therefore, I replaced the bulb and it operated as designed. Steve provided File #7726127139. I reassembled the unit and placed back in its space. Job completed."
Near New Braunfels, TX 78132
Richard
Job Details: 10/16/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher control not working properly. Ran diagnostics and found that the control panel is not functioning correctly. Replaced panel. Upon inspection of control board found that its not the right control board for this dishwasher. The model number that was previously there was not the right model number. I updated the model and ordering the control board. Office to schedule. ; ordrng 1 W10866124 (cntrl-elec)
Near Round Rock, TX 78665
Paul
Job Details: 10/16/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for the refrigerator with a no ice condition. I found the ice maker working as designed. The issue is it’s not dispensing ice due to the auger shaft missing. Mr stated the doors are popping open also. I found the hinge closure bushings missing so the doors are not self closing. I replaced the door UI that was damaged when replacing the doors and I left the nameplate with the customer per mr’s request. The door bushings & auger shaft need to be replaced. Ordering 2EA W11223833 HING-BUSHG & W11228132 SHAFT. ; ordrng 2 W11223833 (HING-BUSHG)s and 1 W11228132 (SHAFT)
Near Austin, TX 78741
Robert
Job Details: 10/16/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of not starting. Found the fuse open. Replaced fuse and check operation.
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2019
REFRIGERATOR LG LFX31925ST/00 "arrived on site to inspect refrigerator no cool. Upon further inspection, the customer had the unit cleaned out and unplugged when I arrived. I plugged the unit in and removed the back cover and found that the compressor was not on. The condenser fan was operating, but the unit is still not cooling. I advised the customer of my findings No water leaks observed during service, office to schedule return service. Unit left unplugged. ; ordrng 1 ADH73150210 (DRIER) and 1 CNOTE (JIG) and 1 TCA38091801 (COMPRESSOR ASSEMBLY) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78717
Jonathan
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for refrigerator not dispensing ice. Confirmed warranty coverage through office (CW), found warranty coverage. Performed diagnostics and tested ice maker operation. Found auger motor not activating. Gained access to motor and found motor under a block of ice. Thawed ice out with steamer and tested motor resistance and found opened. Cleaned drip line in door. Installed new motor and assembled unit. Tested operation. All tested good, no water leaks detected."
Near Buda, TX 78610
Leonardo
Job Details: 10/16/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace panel and found damaged panel when customer was inspecting the panel. Will order new panel W11097777. Office to reschedule ; ordrng 1 W11097777 (PANEL )
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Removed and replaced failed wash motor. Unit now operates properly with no water leaks. Customer had multiple appointments so she left the door open for me to do the repairs.
Near New Braunfels, TX 78132
Richard
Job Details: 10/16/2019
DRYER MAYTAG MEDC465HW0 "Arrived onsite to install parts ordered. After installing timer ,motor. Dryer was still not heating. Before calling tech line I checked for voltage and found that the outlet was only putting out 120VAC . The dryer needs 240 vac to run properly and to heat. Low voltage is the reason why the dryer was not heating. Not sure if the previous technician checked for voltage on 1st call."
Near Pflugerville, TX 78660
Paul
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Near Wimberley, TX 78676
Brandon
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of unit not cooling and tripped the breaker, found compressor was faulty, no continuity between pegs of compressor. Ordering compressor, filter drier, and access valves. ; ordrng 1 Tj90sf8404 (ACCESS VALVE ) and 1 W11100924 (COMPRESSOR ) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78681
Paul
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL KDTE204DSS0 Dropped off the retainer to the customer.
Near Austin, TX 78747
Luis
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for water leaking. Removed deli drawer found fresh food evaporator incased in ice. Unit will need Evap fan motor that includes thermistor harness. Customer will defrost unit; ordrng 1 CNOTE (LM AND FIRST CALL) and 1 W11087438 (MOTOR EVAP FF)"
Near Austin, TX 78701
Leonardo
Job Details: 10/15/2019
DISHWASHER KITCHENAID KUDS03FTSS2
Near Austin, TX 78717
Tyler B.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived onsite for unit not cooling. Found all lights and evap fans, cond fans. And compressor rerunning. Found temp in r c @68 fc @69 found no frost on evaporator. Took pic. Unit will need compressor and evaporator and specified weight of Freon to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR WINDOW ) and 1 TJ90SF8404 and 1 W11209866 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"
Near Round Rock, TX 78681
Paul
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator that has not made any ice since the previous repair. I found the FC temp at 29 degrees still because the coil was still completely frosted up and there was no air flow. I defrosted the coil and explained to the customer that the unit is dropping temp rapidly and is working as designed. I explained to ms that she should have ice in the morning and if not to call the office. Call complete.
Near Austin, TX 78735
Leonardo
Job Details: 10/15/2019
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site to test unit for new problem cook top on light staying on. Tested unit found that LF and rr infinite switches both shorted out. Replaced both infinite switches. tested unit, unit test good at this time. Job complete"
Near Austin, TX 78729
Paul
Job Details: 10/15/2019
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived onsite for the dishwasher with the pod still not dissolving. I checked stored error codes and found an F6E1 & F6E2. I found nothing under the float switch and nothing in the tub that could had caused the switch circuit to open. The fill valve is working as designed. The unit completed the diagnostics cycle and worked as designed. I went over a few things with the customer to check if the issue happens again. I also asked the customer about water pressure issue and she stated that she hasn’t experienced any issues but some of their neighbors have been complaining about high pressure. I explained to the customer that high pressure could lock the valve up and if the unit did it again to turn the hot water on at the sink and see if the unit would fill and work properly. I explained that this would let them know if it was a pressure issue and they would need to call someone to have the street valve changed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 10/15/2019
DRYER HOTPOINT HTDX100ED4WW Arrived to inspect unit not powering on.Checked voltage at the outlet and got 244/122/122.Removed and replaced the timer.Reassembled and unit began operating as designed.Job complete
Near Leander, TX 78641
Jonathan
Job Details: 10/15/2019
RANGE JENN-AIR JGCP436HL00 "Arrived on site for cooktop not igniting. Performed diagnostics and tested unit. Found no gas getting to burners. Checked regulator and gas to unit. Found regulator clogged. Removed failed regulator and installed new. Tested operation, all tested good."
Near Austin, TX 78721
Scott
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for I’m freezing and spilling in freezer bottom . Found valve dripping and extension broken . Replaced valve, will need to order extension . No water leaks or drips detected . Please call to set return . ; ordrng 1 WP2203024 (tube-inlet)"
Near Kyle, TX 78640
Leonardo
Job Details: 10/15/2019
COOKTOP WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for f9e0. Test unit and found bad outlet. Neautral wire had 120 volts it should be at 0 advised customer to contact electrician job complete.
Near Austin, TX 78723
Joseph C.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site for “icing up in freezer” complaint. Inspected unit and found gap between freezer door and mating surface of cabinet. Used heat gun to reshape gasket to fit as designed. No leaks detected, at time of service. Unit is performing as designed."
Near Georgetown, TX 78628
Chase
Job Details: 10/15/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site customer complaint was that their surface rust a little bit on the cooktop told her to buy a product called barkeeper that helps get the little bit of surface rust off the cooktop everything else works great
Near Austin, TX 78744
Kevin
Job Details: 10/15/2019
DRYER FRIGIDAIRE FDE336RES1 Arrived on site and found customers issue it was reported incorrectly. Customer issue is that felt has deteriorated and is causing damage to clothing. Will need to bring back felt and basket seal to correct issue.; ordrng 1 5303937139 (felt glide asm) and 1 t5303283286 (BASKET SEAL)
Near Temple, TX 76502
Chase
Job Details: 10/15/2019
REFRIGERATOR LG LSXS26366D.ASBCNA0 Arrived on site customer complaint was not making ice check the temperature it was already negative in the freezer put the icemaker in test mode the icemaker was not on on the display turn the ice maker on icemaker cycled and dump the ice and filled with water all lines are dry
Near Manor, TX 78653
Cliff
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found water fill line frozen over. Thawed line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78734
Andy
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL KDTE234GBS0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Unit is in show room and not hooked up to water or power so could not test. No other repairs are needed at this time.
Near Georgetown, TX 78628
Chase
Job Details: 10/15/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site customers complaint was that ice machine it’s not making ice but it’s not making ice perfectly fine there’s nothing wrong and I can find at the moment but customer needs to order a new filter because the filter light is on all lines are dry
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/15/2019
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site for left front burner not working. Found that the left front burner had failed. Removed and replaced left front burner. All burners, the bake element, and the broil element worked properly."
Near New Braunfels, TX 78132
Robert
Job Details: 10/15/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on job for complaints of too much ice. Recommend replacement of bin thermistor No leaks detected at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 10/15/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to install previous diagnosed parts. Removed failed orifices and installed new. Tested operation, all tested good."
Near Pflugerville, TX 78660
Cliff
Job Details: 10/15/2019
OVEN WHIRLPOOL WFG525S0HS1 Arrived on site to diagnose a range with an oven door that will not close. Tested unit and found failed hinge assemblies. Replaced hinges and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76549
Al
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived to inspect dishwasher drain issues.Ran diagnostics test mode and unit tested as designed.Accessed the drain hose and noticed there was no drain loop, possibly causing the water to syphon back into unit.Corrected the issue and unit now works properly.All water lines were dry at the end of service.Job complete"
Near Austin, TX 78737
Luis
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for no cool. Found traces of oil on evaporator,removed evaporator installed a new evaporator and a uv drier,vacuumed system down found unit not keeping vacuum unable to find source of leak,recharged system to find leak,found slight hissing noise from cap tubing,wiggled cap tube found leak at cap tube exiting liner. Called tech support due to leak location
Near Austin, TX 78721
Scott
Job Details: 10/15/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for unit not spinning clothes out properly . Found cap damaged and hanging from harness on floor . Replaced cap and ran diagnostics . All checked normal ,no water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
Jonathan
Job Details: 10/15/2019
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site for range upper oven light not working. Performed diagnostics and removed light bulb and tested voltage at socket. Will need to replace light bulb to repair. All else tested good. ; ordrng 1 8009 (light bulb) and 1 SEESTICKYNOTE (SERVICE FEE COVERED )"
Near Marble Falls, TX 78654
James
Job Details: 10/15/2019
ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and tested operation. I found the unit is cutting off and drain pump constantly running. Inspected drain line and found to be pinched as it comes out of pump. Attempted to correct but the connection has collapsed. Unit will need new drain hose to repair. ; ordrng 1 W11038865 (hose)
Near New Braunfels, TX 78130
Robert
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on job for complaints of frost in refrigerator found door not closing properly adjusted door. No leaks detected at time of service.
Near Austin, TX 78703
Wesley
Job Details: 10/15/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onnsite and replaced modules and led inverter and repaired lighting issue. Unit is now lighting as designed.
Near Austin, TX 78717
Tyler B.
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for wheels and spray arm installment. In stalled wheels and spray arm and tested good
Near Austin, TX 78748
Kevin
Job Details: 10/15/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found washer is unplugged from outlet, after connecting drain pump is running. There is no water or clothing present. Set washer into a diagnostic cycle and found no saved error codes, ran all functions in manual and everything passed. Replaced control board for new pressure sensor and ran a calibration cycle and everything passed. No water leaks detected at time of service, job complete"
Near Killeen, TX 76549
Al
Job Details: 10/15/2019
WASHER MAYTAG MVWB765FW0 "Arrived to inspect washer issues.Unit drips when washer is off.Ran diagnostics test mode and determined the valve was defective.Removed and replaced it, reassembled and the unit now operates as designed.All water lines were dry at the time of service
Near Leander, TX 78641
Lou
Job Details: 10/15/2019
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to install previously diagnosed and ordered parts. Due to the control shorting out at previous call, I removed and replaced the main control. Also removed and replaced the door latch due to the lights not turning off. Tested the unit and it operated as designed. Job completed."
Near Austin, TX 78705
Wesley
Job Details: 10/15/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found f0e2 error code. Unit is otherwise operating as designed. Advised customer to use less soap. All checks good.
Near Killeen, TX 76549
Al
Job Details: 10/15/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived to inspect slow fill valve.Noticed the customer has valves that stay on even when turned off at the valve, water still flows out.I confirmed a slow fill and removed and replaced the valve.Reassembled and unit began operating properly and filling with a steady flow.All water lines were dry at the time of service.Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/15/2019
OVEN WHIRLPOOL WFG525S0HS0 "Arrived on site to replace oven ignitor, after replacing, unit tested good.
Near Hutto, TX 78634
Cliff
Job Details: 10/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced user interface, right side freezer bracket, and RC wiring harness. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
Near Buda, TX 78610
Kevin
Job Details: 10/15/2019
DRYER MAYTAG MEDB835DW3 "Arrived on site and inspected dryer and found Connection for L2 is loose and after reseating it is running and heating properly, found saved error code for restricted airflow. Recommended to customer that vent to the exterior of the home be cleaned by a service to correct the issue. No lint found in dryer at time of service, job complete."
Near Austin, TX 78705
Leonardo
Job Details: 10/15/2019
DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to test unit for not working. Found unit locked up. Replaced unit, tested unit, working properly at this time, no leaks present. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 10/15/2019
DRYER MAYTAG MEDB955FC0 "arrived on site to install previously diagnosed and ordered parts. I disassembled the unit and removed and replaced the drum, built, six (6) rollers and the tension pulley wheel. Reassembled the unit and tested and the unit operated as designed. Clean lint form the unit as well. Advised customer of my repairs. No lint observed at the end of service, job completed."
Near Austin, TX 78703
Leonardo
Job Details: 10/15/2019
DISHWASHER KITCHENAID KDTE204EBL1 "Arrived on site to test unit for leaks. Tested unit found no leaks. Customer did explain that water was coming from dishwasher. The dishwasher was tilted forward, as a precaution, ultimately decided to level the dishwasher to keep from anymore leaks. Tested unit and no other leaks or issues at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/15/2019
REFRIGERATOR LG LFX25974SW/05 Arrived on site for condensation in fresh food section. Removed and replaced door gasket’s per recommendation of manufacturer to stop air leak which is causing condensation. All water connections are dry.
Near Leander, TX 78641
Lou
Job Details: 10/15/2019
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that since the last service call she has used the unit maybe 6 times and out of those 6 times only twice the unit failed to heat and only reach 165 degrees according to the display. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My three readings were 347, 382, 353 for an average of 360 degrees. The customer advised that the unit is baking just fine, but it’s intermittent when it’s not. I contacted Techline and spoke to Mike and advised of my findings. Mike advised to check the voltage at the outlet. I got 123V from L1 & L2. When I attempted to check the voltage from the small prong side to ground, I could not get a good reading. I used a different meter and it showed the outlet to be good. Mike advised to follow service pointer #W10622771A check the screws holding the burner in place and make su
Near Austin, TX 78702
Scott
Job Details: 10/15/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site for light flickering when door is opened . Found one of the interlock micro switches sticking . Replaced both inter locks . Tested unit all is checking normal and heating per specs . Job complete .
Near Austin, TX 78748
Kevin
Job Details: 10/15/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found connection on heating element is off, after reconnecting dryer is heating normally. Also found very little airflow and recommended that apartment maintenance be contacted to clear vent to exterior of building, no lint found in dryer at time of service, job complete."
Near Austin, TX 78748
Kevin
Job Details: 10/15/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected range and found lightbulb and socket are good, removed rear panel and found no voltage from control board to lightbulb. Will need to bring back a new control board to correct issue. and 1 W11126814 (CONTROL )"
Near Georgetown, TX 78628
Chase
Job Details: 10/15/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site customer complaint was dishwasher would not close the soap dispenser door replaced a part show customer how to use dishwasher cycle properly all lines are dry
Near Austin, TX 78733
Leonardo
Job Details: 10/15/2019
DISHWASHER KITCHENAID KUDS02SRBL1 Arrived on site to test unit for unit not starting or finishing cycles when it does start. Test unit and found bad door latch and striker. Will need order new striker WP8574157 office to reschedule ; ordrng 1 WP8574157 (STRIKER )
Near Georgetown, TX 78633
Chase
Job Details: 10/15/2019
WASHER AMANA NTW4516FW3 Arrived on site customer complaint was washer would go off balance when the clothes were in the washer told customer its normal if the clothes are not even and the water line would bounce against the washing machine readjusted it all lines are dry
Near Kingsland, TX 78639
James
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL EL88TRRWS03 "Arrived on site and installed new exchanger, compressor, drier, stub and evaporator. Vacuumed system to clear and test for leaks. Charged with 3.4oz 134a. Tested for proper cooling. Unit tests good. Job complete"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for unit not cooling. Found evaporator frozen, ran diagnostics and passed. Removed evap cover and found top tabs broken by previous company. Found thermistor to be failed via ohms test. Cleared ice, replaced evap motor, ziptied thermistor. Replaced evap cover Ran diagnostics and found unit to have old software. Replaced UI control , found main control not on hand in pants will need to return with control, customer also stated previous company cracked the top panel when they removed it to remove air duct . Will need to return with panel if approved ; ordrng 1 CNOTE (PART AUTHO FOR COVER ) and 1 W10843055 (cntrl-elec) and 1 W11190820 (cover)"
Near Austin, TX 78759
Scott
Job Details: 10/15/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for erratic dispensing of water in door . Checked no frost in evaps . Ice is being made normally . No door ajar alarms . Ordering door covers with switches , main control. No water leaks detected at time of service . Please call to set return.; ordrng 1 W10895492 (COVER RIGHT ) and 1 W11114721 (CONTROL) and 1 W11371720 (COVER LEFT )"
Near Leander, TX 78641
Jonathan
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site for dishwasher tripping GFCI when powering on. Inspected outlet and found on same circuit as garage disposal. Gained access to junction box and inspected. Found hot wire loose in wire nut. Tighten wire and inspected underneath unit and found standing water. Performed diagnostics mode and tested unit. Found error code F5-E1 door latch failure and F3-E3 OWI failed calibration. Monitored test cycle and found water dripping from motor. Will need to replace sump assembly to repair. failed sump and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected.
Near Austin, TX 78737
Leonardo
Job Details: 10/15/2019
COOKTOP WHIRLPOOL KFED500EBS03 "Arrived on site to test unit for knob not fitting correctly. Found that knob was broken, couldn’t install new knob because knob lock was still attached to switch shaft. Took off lock replaced with customers new knob and lock. Tested unit, unit test good at this time, job complete"
Near Granite Shoals, TX 78654
James
Job Details: 10/15/2019
WASHER MAYTAG MVWX655DW1 Arrived on site and installed ew cabinet. I found new latch not locking and new lid defective. I will need to reorder lid and latch and return. Office to schedule return visit; ordrng 1 W11117421 (lid) and 1 W11307244 (LATCH)
Near New Braunfels, TX 78132
Robert
Job Details: 10/15/2019
DISHWASHER KITCHENAID KDFE104DBL2 Arrived on job for heater not working and dirty dishes. Ran diagnostics and found code for not heating it heater working ind diagnostics. Ordered sensor. ; ordrng 1 WPW10705575 (sensor)
Near Austin, TX 78759
Scott
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for lights out in fresh food and freezer . Found freezer led module failed . Will order light . Nonwater leaks detected at time of service . Please call to set return ; ordrng 1 W11205083 (LED MOD )
Near Austin, TX 78738
Andy
Job Details: 10/15/2019
DRYER MAYTAG MEDB725BW Arrived on site for dryer not drying clothes properly. Tested voltage and voltage tested good. Performed temperature test at back vent with vent off and tested within range. Tested temperature at back of vent with vent on and tested within range. Found all operations to be normal. No repairs are needed at this time. Instructed customer on use and care and practice for best performance.
Near Austin, TX 78704
Wesley
Job Details: 10/15/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 arrived onnsite and was unable to replicate symptom. Inspected all functions thoroughly and found all operating as designed. Changed leveling to improve performance. Documented with techline.
Near Leander, TX 78641
Lou
Job Details: 10/15/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven door getting hot. Upon further inspection, I removed the oven door and removed the inner door glass and installed an insulation strip just under the handle bolts that stretches across the door approximately 24 inches. Reinstalled the glass and placed the door back on the unit and tested on Bake at 350 degrees. Using my infrared gun, I checked the temps on the outer glass of the door and it read 92 degrees after approximately 5 mins of testing. After approximately 15 mins of testing my reading was 114 degrees on the outer glass in the middle of the door which is within manufacturers specifications. No gas leaks detected during service, job completed."
Near Pflugerville, TX 78660
Cliff
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator with previous issues. Found all issues resolved and no failures at this time. All is working properly and no leaks were found at time of service.
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site for door that will not latch. Actually the door will not stay in place when it is in an open position. Checked unit to find the right door spring disconnected. Corrected situation and door now works properly. Tested all operations and they work properly with no water leaks.
Near Salado, TX 76571
Chase
Job Details: 10/15/2019
DRYER SAMSUNG DV50F9A7EVW/A2 Arrived on site customer complaint was dryer will not turn on took the top off found belt was just off, put the belt back on ran the dryer everything worked great
Near Pflugerville, TX 78660
Cliff
Job Details: 10/15/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to replace inner basket for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.