"Arrived on site to inspect unit for being in Demo mode after a power outage. Called GE tech line, I was able to get unit out of demo mode, unit tested good. ed on cc ."

"Arrived on site to inspect unit for shutting down mid cycle, found error codes 6-1, 6-4, 6-6, 6-3, 9-1 in diagnostic mode. Found low water volume getting to unit, found diverter motor failed, not finding home position, found float to be good. d customer for valve and motor adding air gap in drain line. Parts 330.31 service 2755 customer is selling the house and going to contact buyer to get their opinion on weather to repair or perhaps give them money towards a dishwasher. ed on cc ."

"Arrived on site to inspect unit for shutting down during cycle, found no hot water getting to unit and cycle was set on warm. Customer has been using it on cold and unit works fine on cold water, we ran a test cycle with tap cold cycle, unit tested good."

"Arrived on site to inspect unit for not washing, I found failed wash motor, I replaced wash motor, unit tested good."

"Arrived on site to inspect unit for not shutting off, found failed timer, I replaced timer, unit tested good. I found a ventilation issue, instructed customer to have vent cleaned."

"Arrived on site for no cool. Removed evaporator cover found oil on evaporator. Replaced evaporator,compressor and 3 way valve, vacuumed system down unit kept vacuum re system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Repair covered by manufacture sealed system warranty.Diagnosed defective freezer led,replaced freezer led. Part 1278 1955 . 349.36 # 33LE39"

"Arrived on site to inspect washer noises and error codes. Upon further inspection, the customer had a long list of issues theyre having with the unit. The rotor code they referred to showed up on the display as 008. I researched this code and found nothing. I placed the unit in diagnostics and checked error codes and there were none. I continued with diagnostics and tested the unit and it is operating as designed. Is made recommendations for use & care, as well as, detergent use that answered their questionsconcerns. No water leaks observed during service, job completed."

"Arrived on site to inspect microwave not heating properly. Upon further inspection, I placed my MW tester inside along with a cup of water tested at 78 degrees. I tested the microwave for 30 seconds and the cup of water was at 111 degrees and my MW tester was showing the magnetron is operating as designed for a 900W microwave. I made recommendations for use and care. No repairs needed at this time, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the inlet valve assembly and in the process I found the hot water hose clogged with calcium build up. I tested the unit and it is operating as designed. Contacted the owner and they laid the of 4202 with CC (4202 # 44UK93). I recommended that they purchase new water hoses for the unit due to the age of the hoses. No water leaks observed during service, job completed."

"Arrived on site to inspect range warming drawer issues. Upon further inspection, I slid the drawer out and found it not installed correctly. I reinstalled the drawer and tested and unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site to inspect upright freezer not cooling properly. Upon further inspection, I found the unit cool, but not freezing the items inside. I placed the unit in diagnostics and tested the compressor and fan and it is operating as designed. Tested the defrost and it too is operating as designed. I removed the evap cover and found the evaporator engulfed in icefrost (photos) as if there was an air leak. I advised the customer of my findings. I tested the element and its getting 120V and shows 37ohms. I inspected the door gasket and it is sealing properly. I recommended that the customer make sure that the door is sealing properly every time they close it and not to over pack the unit to where something will keep the door from closing. Customer the of 1554 (+) with CC (1554 # YVTT3L). No water leaks observed during service, job completed."

"Arrived on site to inspect washer with water constantly dripping into the tub. Upon further inspection, I found the tub halfway full of water and the valve leaking. I auoted the customer 1775 for service fees and 1119 for the valve assembly for a total including of 309 Customer agreed to the repair and in full with check (3093 CK Auth# AW994L). I removed and replaced the valve and drained the water and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect washer turning on by itself. Upon further inspection, I placed the unit in diagnostics showing error code F6E Cleared the code and continued with testing. The unit operated as designed. Following the tech sheet for the error code, I tested the main control and UI and found the UI needs to be replaced. I accidentally turned the unit on and when I went to turn it off, the UI failed to respond. E the customer 4351 for parts ( covered by manufacturer). Customer agreed to the repair and in full with CC (4351 # 9A49K4). I removed and replaced the UI panel and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for door issues. Found mullion divider not fully entering slide,removed mullion adjusted mullion during installation,tested door operation good."

"Arrived on site and inspected dishwasher and found no saved error codes. Ran diagnostic cycle and heating element is working properly at the end. Recommended that homeowner add rinse aid to assist water sheeting of dishes. No other adjustment is available, dishwasher is operating as intended, job complete"

"Arrived on site 10 inspected washer and found gearcase is failing. Attempted to remove wash plate and found it is seized. d customer for repair. Gear case 2270, washplate 1059, 2555. They will contact the office if they wish to continue with repair"

"Arrived on site and inspected oven and found interior light button does not work. The light will come on when the doors open and also when turned on through the diagnostic cycle. replaced consul and it is now working properly, job complete"

"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,ran diagnostics diagnosed a defective defrost thermistor,removed cover,defrosted evaporator,replaced cover changed defrost setting to basic."

"Arrived on site for light issue. Diagnosed a defective freezer light switch,replaced defective switch tested switch operation good. Part 495 1955 . Total 265 2787 # 494LC9"

"Arrived on site to inspect dryer not working. Upon further inspection, I found the unit plugged in and the control panel not responding. Opened the door and found the drum light turning off&on. Tested voltage at the wall and got 240V. Tested voltage at the terminal block and got the same. Removed the top panel and tested the control at L1 and P9-2 and got 120V. Check points P8-3 and N and got 240V. Checked continuity at those points and it was good. Checked the thermal fuse and it is good. Checked continuity to the control panel harness and it was good. I researched the control panel boards and found both are discontinued, I advised the customer of my findings and they laid the of 1554 (+) with CC (1554 # PF393V). Unit left unplugged for safety. No lint observed during service, job completed."

"Arrived on site to inspect washer noises. Upon further inspection, the customer provided two videos of the noise. The first video was normal noise and the 2nd video sounded as if the unit was off . I placed the unit in diagnostics showing no error codes and continued with diagnostics in test 1 The unit operated as designed; however, the unit was making a loud vibration noise in and around the drain pump. I found the pedestal top vibrating on the drain pump housing mounts and the screws were loose at the load & go. I tightened the screws and added sound pads under the drain pump mounts and retested on quick wash with a medium load and the unit is operating as designed. I advised the customer of my repairs and made recommendations for use & care. No water leaks observed during service, job completed."

Arrived on site to install parts CX order from GE. Installed parts but they sent her the wrong oven igniter and its not igniting. CX d to remaining . Job completed

"Arrived on site to inspect refrigerator, inspected unit and work area. Found light switch in fresh food compartment broken and replaced it with new one. No water leaks detected during service. Job completed."

Arrived on site to test unit for error code f2e1(stuck key). Customer was under the impression unit was still under warranty. She stated she would be calling whirlpool. If returning will need console. Job complete.

Arrived onsite for control erroring out during bake. Replicated issue. Determined the es to be the cause of the issue. Advised customer that ation related failures are not covered under warranty. Provided some advice on possible solutions.

Arrived onsite for dishwasher not filling with water. Found float switch stuck up with ceramic underneath it. Removed obstruction and tested. Unit is now operating as designed. Advised customer on repair. .

Arrived onsite and repaired the ignitor placement by installing the new clip. Unit is now operating as designed. Advised customer on repair. to be according to submitted.

Arrived onsite for special project for LED lighting issue. Replaced all LEDs according to service pointer. Unit is now operating as designed. Advised customer on repair. SQ S84638

Arrived onsite and found defective gasket constantly coming out of slot. Replaced with new gasket. All checks good. Advised customer on repair. Unit is now operating as designed.

"Arrived onsite for an error code. Found long fill error from being used without water connections. Unit is now operating with water and operating as designed. All checks good, cleared error code. Advised customer on repair."

"Arrived on site for dryer not heating. Upon arrival confirmed issue. After further inspection I found a stable power supply but then found cause of failure was due to a grounded element and blown cutoff stat. d customer 1277(parts)+1775()=3217 for cost of repairs. Customer approved and I made repair to unit. Found dryer heating as designed with no clogs in venting, call complete"

Arrived on site for refrigerator leaking water. Upon arrival confirm complaint after further inspection found at the cause of the leak was a clogged drain line in the RC. After trying to remove clog internally from RC side as well as verifying that there is no external clog near the compressor I found that because of the backfill was a collapsing drain line into the insulation. Cant not clear clog in drain due to internal liner failure. Unit will need replacement. Call complete

Arrived onsite to install properly diagnosed pats. Upon arrival I installed new holder and tested unit and found unit operating as designed. I ed 1379.cc job complete.

Arrived onsite for refrigerator making noise while running. Upon inspection I found that the condenser was vibrating up against the chassis. I adjusted the chassis until the noise when away. E customer 1955+ for the visit. Customer agreed and in full with card. Job complete.

Arrived onsite for dryer with gas smell when in use upon inspection IChecked all gas connections with leak detect and found no leaks and the only time I smelled and gas was when I tested to see if the unit was heating but it went away and it is heating. Eidnt notice that the flame was a bit more orange than blue so I replaced the burners assembly and tested unit and found the unit operating as designed gas smell lesson. I call shaft and got Sr#7733530471 Kent . Job complete

Arrived onsite to install previously diagnosed part. Upon arrival I installed new IM feed line and tested unit and found unit operating as designed no leaks .Job complete

Complete: Washer bangingoud noisesFound on inspection: the drain hose was hitting the back of the unit in spin.Further inspection: found unit not leveled and would walk across the floor.Solution: I zip tied the hose out of the way.Found when tested: unit is r and is no longer walking across the floor currently was with me upon test. No leaks at this time job complete.

Arrived onsite to install previously diagnosed pats. Upon arrival I installed new solenoid and arm and tested unit and found unit operating as designed. No leaks at this time of repair. Office charge cc on file. Job complete

"Arrived onsite to install previously diagnosed pat. Upon arrival I installed new control and tested unit and found no change, upon further inspection I found that the thermal fuse had blown, I reported customer for the fuse customer agreed and I installed new fuse and tested unit and found unit operating as designed. I ed 2160 cc. Job complete."

Arrived on site to diagnose ice machine that was not making any ice. Checked unit and found reservoir full but not pumping. Drained water and unit was still resting full. Replaced recirc pump and retested. Verified unit working as designed. Call complete.

"Arrived on site to diagnose microwave with no power present. On arrival I found good voltage and polarity at the outlet. On inspection of unit found the unit is not venting at all due to the cabinet completely covering the vent, and the unit has a huge grease buildup. Buildup is likely responsible for the unit failing and popping fuse. No good repair can be made due to improper installation and excessive grease buildup. Call complete."

Arrived on site to install strike diagnosed on previous visit. Tested unit and verified unit is properly locking and unlocking. Call complete.

Arrived on site for dishwasher not shutting door. Upon arrival confirmed issue. After further testing I found cause of failure was due to failing door strike. Replaced strike and found door locking and opening as designed. Call complete

Arrived on site for dryer not heating properly. Upon arrival confirm complaint after further inspection found that the failure was in the high limit as well as the element blowing. I then replace the heating assembly that included the two new stats and coil reassembled and test dryer and found it fully functioning as designed but inform customer to get a dryer vent cleaning as soon as possible to prevent any further issues. Call complete

Arrived on site for refrigerator that is intermittently not cooling. Inspected unit and work area. Found the freezer temperature at 3?F in the refrigerator at 37?F. The customer did say that the unit does get the proper temperature and does stay there most of the time but occasionally will increase temperature in the freezer into the 20s. Found all necessary components working properly and no evidence of a defrost issue. Spoke to PR and was advised to check the condenser coils. Found massive buildup of lint on the condenser and removed buildup. Tested the unit and the unit is working as designed. Call complete.

"Arrived on site to install previous diagnosed parts. Removed failed slides and installed new. Tested drawer operation. Removed right RC door gasket and installed new. Adjusted gasket with heat gun. All tested good, no water leaks detected during service."

"Arrived on site for washer not agitating properly. I inspected the unit and work area. I found the square actuator on the unit and the hook out of place. I replaced the actuator, and reassembled the unit. Job complete."

Arrived on site to drop part off. Handed part to customer at door. Job completed

Arrived on site for refrigerator FC developing ice. Inspected unit and work area. Found FC door not sealing on right side. REM door and found something had spilled in to gasket and causing gasket to fall out of bottom of door. Cleaned spill from gasket and reinstalled. Adjusted door and reinstalled door. Found gasket now sealing. Spoke with customer on service performed. Tightened FC and delEoor handles. Service and 1955 . on card.

"Arrived on site to install drain pump diagnosed on previous visit. Installed new pump and tested unit. Verified unit draining as designed with no issues present. ed remaining of 1385, 1727 # 4UT43T. Call complete."

"Arrived on site for arrange where are the one, four, seven, and start buttons are not working. Inspected unit and work area. Eid confirm the customers complaint and remove the back panel. Checked both connectors on the ribbon cable between the control panel and the main control. Removed and re-inserted both connectors and tested the unit. Found the unit working and operating as designed. Call Complete."

"Arrived on site for a washing machine thats vibrating during the spin cycle. Inspected unit and work area. Ran unit through diagnostics and did not find any stored error codes. Ran the unit through high speed manual spin and an auto test and the unit ran as designed. The customer did state that during the high-speed spin, that was the shaking they were seeing. Eid explain to them that that is normal on these units and went over the user care guide. The customer advised they didnt know if it was an issue or not but just wanted to have a check since they just bought it. The unit is working as designed. Call complete."

Arrived on site for dryer heating but not tumbling. I inspected the unit and work area. I gained access to the interior and found the belt broken. E customer part 676 service and 1775 . I called the owner and she approved. I installed a new belt and tested the unit. I found it working as designed. Job complete. Please charge on file for 2570.

Arrived on site to install previous diagnose part. I replaced the melted knob. Job complete.

Arrived to instal previously diagnosed and ordered part. I removed and replaced the door strike and tested. The unit operated as designed within manual and automatic service test mode. No leaks observed during service.

Arrived on site to diagnose a refrigerator that is not cooling. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service. Parts (3078+)SvcLbr (1955+)5628 # ERV3EL

"Arrived to inspect oven temperature. I started the test with a K-type thermocouple placed center mass of the oven and set at 350 degrees. The unit claimed preheat at 425 and then started cycling. 332, 364, 346, 365, 337, 369. After dropping the first two temperatures, the unit averaged at 3525 degrees and I advised the CX it is working correctly and does not require adjustment. The air venturi was set wide open and I corrected. Operational test good, no gas leaks detected during service."

"Arrived to inspect temperature. I set the unit to 350 and it claimed preheat at 380 and continued to climb to 386. The unit then cycled at 353, 374, 351, 37 The unit averaged at 363 and I induced a -10 offset and re-tested. 338, 362, 338, 367. The new average was 351*. I advised the CX with IW to change the offset if required. Operational test ok. +. 1554 CK Auth# XHFT3A"

Arrived to instal previously diagnosed and ordered part. I removed and replaced the cooktop portion spark igniter and tested. All five burners ignited as designed and operated normally. No gas leaks detected during service.

Arrived to instal previously diagnosed and ordered part. I removed and replaced the control board and tested. Normal light functions returned and the unit operated as designed. Operational test good.

Arrived on site for a washing machine that is flashing an F7 E1 (tachometer missing or wrong signal). Inspected unit and work area. Confirm the customers complaint and checked underneath the unit. Found evidence of a rodent ation under the unit. I removed the actuator and found a rodents nest inside the gearcase housing. Attempted to remove the rats nest and found a mouse jump out of the gearcase housing onto myself and run underneath their dryer. I attempted to remove the rat nest but was unable to do so completely. I called whirlpool Techline and spoke to Chris SR# 7733559486. Advised that this would not be covered under whirlpools manufacture warranty due to rodent ation. He advised to make no repairs and to inform the customer of the limitations of the warranty coverage. Eid explain to the customer their situation and they need to try to remove all the hair inside of that gear case housing before continuing to run their washer. Eid explain to the customer that if there are any further issues with the unit and it was potentially caused by rodents that warranty would not cover their repair. A customer is aware of the situation and will call back if any other issues persist. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced capacitor and tested the unit. The unit begin to work and operate as designed. Call complete.

Arrived on site for basket baffle being broken. I inspected the unit and work area. I found the baffle clips broken and rattling around in the outer basket. I removed the broken clips. E customer for the baffle. Part 668 service and 1955 . The customer agreed. I cleared the washer and installed the new baffle. The unit is now working as designed. Customer in full with card. Job complete.

"Arrived on site to diagnose a trash compactor that is not running. Found main worm gears damaged, as all crushing components would need to be replaced, unit isn't cost effective to fix. Customer is replacing unit. Office to from card on file."

Arrived on site to diagnose a microwave that isn't heating properly. Found inverter damaged due to bad mag. Replaced inverter and magnetron and tested unit. Found all is functioning properly at this time.Part (2006+)217.32 # 4MY434

Arrived on site to replace previously ordered parts for range. Replaced glass top and door gasket. All is working properly at this time.

"Arrived on site for a wall oven with the UI blank, but you could still hear a beep when pressing the buttons. I powered down the unit at the breaker and gained access to the control. Upon further inspection I found a physical burnout on the control. E the customer for a control rebuild at 3899 and 2755 for service. The customer d. I ed the of in full on CC. Call complete."

"Arrived on site for a refrigerator leaking water and not being able to have the filter installed. Upon arrival the customer had a towel in front of the FC and it was soaked with water. I checked temps and found the RC at 38?F and the FC at 2?F. Upon further inspection I found significant ice build up around the gasket areas. Upon further inspection I found the top left hand of the FC gasket not sealing properly. I also found that the bottom of the FC had a large sheet of ice. I cleared the ice. The customer also stated that the IM will run continuously even when in the off position. I was able to replicate this. I gained access to the fill tube and found it clogged. I found no leaks in the filter housing area. Due to these issues I replaced the IM, shaped the gasket with my heat gun, and cleared out the fill tube. I advised the customer on not opening the FC door for a minimum of 4 hours in order to let the gasket to seal properly. I was able to get the filter in easily, and could not replicate an issue with this. Call complete."

"Arrived on site to replace previously diagnosed parts. Replaced dispenser, tested unit, unit now working as designed. No leaks detected. Customer stated unit has been smooth since last visit when unit was leveled. Ran diagnostics and found no excessive shaking or vibration. Customer was satisfied with results. Job complete."

Arrived on site to test unit for gas leak. Found flex gas line from was to unit was leaking where it attaches to regulator. Tightened connection and found no other leaks using bubble solution. Job complete.

Arrived on site for dryer taking a long time to dry. I inspected the unit and work area. I found the dryer heating. I gained access to the heating element and blower. I found lint build up and a ping pong ball stuck in the blower. I removed the debris. I preformed a air flow test on the dryer with it on and off the exterior vent. I found on the vent it has poor air flow. I recommend the customer have vent wizard come out to clean the vent. Customer diagnostics fee on job #33884 Job complete.

Arrived on site and found LED in fresh food right side second from bottom wiring harness is broken this is not repairable. Reported to techline 7733562748

"Arrived on site for no ice. At time of visit some ice in bin,per customer ice started making the night before scheduled appointment,ran diagnostics ice dumped,ran fill test passed. Removed ui,removed fill tube heater harness,checked harness no ohms or continuity diagnosed a defective fill tube heater. Unit will need a new freezer door estimate part 1,1207 shipping 750 2455 . Will need autho approval"

"Arrived on site for light issues. Diagnosed a defective fresh food upper led module,replaced led module,power cycled unit leds working as designed. Part 1002 1955 . 3193 CK Auth# KF93LF"

"Arrived on site for start button not working on the dishwasher. I inspected the unit and work area. I found the start and cancel buttons sunk in. I gained access to the UI control and found a mounting clip broken, that is supposed to hold the control board tight to the panel. I use a piece of rubber to temporarily fix the placement. I spoke to the customer about replacing the control is the more permanent solution. E part 1903 service and 2755 . The customer wants to discuss with her husband. The customer with check #380 If customer calls back please order part# W10898450 UI control."

Arrived on site for dryer not turning on. I inspected the unit and work area. I gained access to the thermal fuse and found it open. I checked the outlet thermistor and found it out of range. E the customer for thermal fuse and thermistor. Parts 583 service and 1775 . The customer agreed. I installed the parts. I reassembled the unit and tested it. It is now working as designed. Customer in full with card. Autho# 168329 total ed 255 Job complete.

"Arrived on site and inspected dishwasher and found signs of water Leaking around door gasket. Found upper rack is not set into rail correctly and after ing find a diagnostic cycle dishwasher completed diagnostic cycle properly, job complete"

"Arrived on site and found saved error codes. F8E3, F3E1, F9E1, F6E3, any inspected pressure switch , AirTrap and hose and did not see any issues. inspected drain pump and found it is clogged, took one picture after emptying catch. Also found Bellow drains are clogged and cleared them as well, took picture. washer will complete a diagnostic cycle. d 2360, Job complete"

"Arrived onsite for ice maker not working. Upon arrival inspected unit and found ice maker wa not making call for water. Replaced ice maker. Icemaker now called for ice, but only got a hum from valve. Replaced valve, did harvest test and now got water to icemaker. No leaks present at this time. Job complete"

"Arrived onsite for NOT MAKING ICE. BTM FREEZER DRAWER THAWS FOOD INTERMITTENLY . Upon arrival found both RC and FC not cooling. RC evaporator had frost build up and a bowed drain pan. FC had no frost line. Evaporator was clean. Uploaded picture on SD. Contacted service management for assistance. Spoke with SW. after series of test. Determined that RC needs drain pan replaced. Also need to replace UI, control and both thermistors. d customer 5145 for parts and 3995 for . Totaling 9120 before . Customer will contact Whirlpool to try and get a concession. Job complete"

Arrived on site to install previously diagnosed part. Replaced rinse aid dispenser. Mrs said she called office about soap dispenser not locking. She said that someone at office asked her to just place pod at bottom of unit.I looked up part and shows no longer available . Operated unit and found suds without adding pod or rinse aid. I told customer to run cycles without any detergent until all remaining rinse aid in tub is washed away.

"Gate code 0527# . Arrived onsite for LOCK WON'T INITIATE CYCLE, WON'T START, DOESN'T FILL WITH WATER JUST BEEPS. Upon arrival ran diagnostics and found F8-E6 water hazard F3-E2 inlet water temperature fault F5-E1 lid switch, lid is up F0-E4 spin limit item by water temperature F2-E1 UI stuck button . UI would I intermittently not responding and had to unplug unit to restart. Did not find issues with water valve or lid latch. also during test heard gearcase squeaking during washing. Found oil residue all over stator and rotor . Uploaded picture on SD. d customer for control, UI , and gearcase. 6298 for parts and 3075 for ,totaling 9363 before . Customer d Repairs at this time . Job complete"

Arrived onsite for WHEN TURNING ON THE OVEN IT WILL NOT HEAT OR IGNITE AT ALL. ALL BURNERS STILL WORK. Upon arrival test unit and ignitor will not glow. Test ignitor and ignitor has very low resistance. Replaced ignitor and test unit . Unit ignited and preheated correctly. No gas leaks present at this time. Job complete

"Arrived onsite for Not Heating. Upon arrival test unit and motor turns unit just does not heat. Checked cut off sensor,thermostat and all were good. Test ignitor and also was good. Found coils on burner were bad. Tested and it and the 2 prong was OL and the 3 prong had resistance of Replaced the pair. Test unit and unit operates heats as designed .No gas leaks present at this time . Job complete"

"Arrived on site and inspected vent hood, found it is unplugged and after ing incoming power replaced all parts ordered by previous technician. There is still no function from hood. Spoke with Tech line, after checking several things are determined harness must be the issue, harness does not appear to be an orderable part hood cannot be repaired7733559375"

Arrived on site to install previously diagnosed part. Inspected unit and work area. The customer advised that she meant to call Lynn to cancel because the unit started working within a day or two after the last visit. Eid check the unit and the unit was dispensing water and making ice as designed. Eid ask the customer if she would care to proceed with service and just swap out the door valve anyway but the customer said she didnt really know if that would cause any further issues. Customer advised that she would prefer just to wait and see if the issue returns and Wood call back just because the unit is working right now. The unit is working as designed. Call complete.

Arrived on site for dishwasher not allowing door to shut correctly. Upon arrival confirmed issue. After further inspection I found door strike had bent causing door not to connect properly. Found dishwasher mounts grouted into upper granite countertop. Was able to reshapereform door strike and found dishwasher door could open and shut and allow proper cycling of dishwasher. Call complete

"Arrived on site for washer not functions, completing random cycles. Upon arrival confirmed complaint. Customer stated unit wasnt getting water in it. Found f7e4 error. Found clutchs resistance at 5 ohms, stator at 10ohms and inlet valve at 05k across all connections.called whirlpool techline and spoke with Chris sr#7733559328. After documentation of findings I found no clogs or failures in pressure hose, air trap, etc. was instructed to replace control based on findings with unit. Washer worked on clean, heavy duty, and other normal operation settings. Call complete"

No service needed. Contacted customer who said they replaced the unit. Call complete.

Arrived on site to replace previously ordered parts for cooktop. Upon inspecting unit found igniter electrode not aligned properly causing spark to be too close to burner head. Reset electrode to proper position and all is working properly at this time and burner is lighting in less than 2 seconds. No further repairs needed.

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired it properly. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site for refrigerator not dispensing ice. Inspected unit and work area. Found a clump of ice in auger bucket. Advanced ice maker cycle and found water intermittently going to fill cup. Found defective fill tube line. Will need to replace fill tube 775 . Customer approved estimate. Removed failed fill tube and installed new. Tested ice maker cycle. All tested good, no water leaks detected during service. on card."

Arrived on site for upper oven not operating unless rapid bake is used and bottom oven will heat when using normal bake mode for top. Inspected unit and work area. Per diagnostics mode and checked fault code history. Found F6-E4 miscommunication between UI and control . Checked configuration and found correct. Reset unit and tested operation. Tested unit on bake mode at 350?. Found unit heating as designed. Assisted customer connecting unit to WiFi. Spoken with customer on user care guide.

"Arrived on site for refrigerator intermittently not dispensing water. Inspected unit and and work area. Found filter indicator red. Recommend to change filter. Performed diagnostics mode and tested damper control and thermistors. Found good air flow and damper working as designed. Turned temperature up 1? and spoke with customer on air flow. Possible that water reservoir intermittently freezing. At time of service unit is working as designed, no water leaks detected during service."

Arrived on site to install previous diagnosed parts. Gained access to belt and idler pulley. Removed failed belt and pulley. Installed new and assembled and assembled unit. Tested operation and found unit working as designed. remaining on card.

"Arrived on site for LG dryer, inspected unit and work area. Inspected unit and found no filter on the filter housing. Disassembled unit and found some clothing stuck on the fan blades causing motor to lock up and not turn. Advised CX to buy filter and they said they will order one online. Job completed"

"Arrived on site for built in microwave. Inspected unit and work area. Tested unit and it was making a loud noise. Switched breaker off and inspected magnetron and was a little burnt and smelled burn as well. d CX 175.37 parts 2575+ service. CX accepted repairs. Replaced magnetron and tested unit, and its now operating as designed. Job completed."

"Arrived on site for ice maker, inspected unit and work area. Unit was pulled out by CX. Inspected unit and found there was good voltage at the wall outlet. Did further inspection and found icemaker drain pump had failed. Made a for CX and they d repairs. Discounted per management approval. No water leaks detected during service, job completed."

"Arrived on site for range element not workin, inspected unit and work area. Tested all elements and the left right was not working. Removed cooktop and inspected elements and found LR open. Replaced it with new one and its now working as designed. Job completed."

Sr#7733561451arrived onsite and found fresh food section not cooling well. Found the reason was ice blocked vents. Found ice as a result of cap drain tube caollqpsed and impassable. Reporeted to Rick at techline. Designated non repairable.