Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for long dry times . Found air restriction with vent test kit . Also found wet lint in exhaust tube . Removed lint . Recommended having vent to outside cleaned . Job complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 09/20/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site for vent cover coming down. Inspected unit and found left clip broken. Replaced both clips and tested operation. All tested good.
Near Manor, TX 78653
Cliff
Job Details: 09/20/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to diagnose a range with a burner that was not sitting properly. Found drip pan not adjusted correctly. Reset drip pan to correct position. Tested unit and found all is functioning properly at this time.
Near Leander, TX 78641
Lou
Job Details: 09/20/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven error code. Upon further inspection, the customer advised that when they press t(e light button to turn the light on the unit display will shut off and show a picture of a plug with a red line through it and restart ad they have to reprogram the unit. Customer also advised that the builder is having an electrician scheduled to look at the breaker due to other breaker issues in the neighborhood. I placed the unit in diagnostics and checked error codes and found none. I tested the unit on Bake @350 degrees ad the unit heated as designed. Customer advised that they have been using the unit with no problems other than the unit rebooting itself and having to reprogram it. I advised the customer that due to the area issue with the breakers, once the electrician determines if their breaker is bad or not and if the unit continues to reboot itself to call and schedule a service call to inspect the unit further. No mechanical issu
Near Austin, TX 78749
Leonardo
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site to test unit for not drying. Tested unit and found heating element working. Advised customer to use jet dry to help the unit to dry better. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for light not working in microwave. The information provided was for an over the range microwave. However this customer has a built-in oven microwave combination. This bulb is the bulb in the microwave and the microwave has to be removed from the wall to do the repair.; ordrng 1 2HOURJOB and 1 W10886919 (lmp-basles) and 1 W11110951 (cntrl-elec) and 1 W11261167 (CONTROL) and 1 WPW10490593 (housng-lmp)
Near Briarcliff, TX 78669
Dona
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for dripping underneath, ran unit for 30 minutes and was not able to duplicate any water leakage. Reseated seal as it was not fully inserted and could have been cause of drips. All water connections dry unit is running to mfg spec."
Near Cedar Park, TX 78613
Chase
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Refrigerator was running and not cooling at all in either section. Compressor is running. Evacuated system and there was refrigerant in the system. Replaced compressor, uv drier and access valve. Charged with 5 oz of R134A. Unit began cooling. Ending pressures 140 psi high and -2 psi low. Job complete"
Near McGregor, TX 76657
Al
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0AS05 Arrived to inspect wall oven with a blown broil element.Removed and replaced the broil element.Tested the unit and noticed the oven broil wasn’t turning on.Customer will need a new control.Ordering control .; ordrng 1 W10839510 (CONTROL )
Near Manor, TX 78653
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to seal freezer door gasket. Used silicone and sealed door gasket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Fischer, TX 78623
Brandon
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MFI2665XEB6 "Arrived on site for customer complaint of frost build up inside bottom of freezer section, found unit was sealing good, instructed customer to defrost unit for 48 hours and if problem continues recommend replacing door."
Near Austin, TX 78725
Joseph C.
Job Details: 09/20/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “noisy operation” complaint. Inspected unit and found debris in drain pump. Removed drain pump and cleared debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
Tyler B.
Job Details: 09/20/2019
FREEZER WHIRLPOOL WRS588FIHV00 Arrived onsite for unit with cooling fluctuations. Ran diagnostics and found no error. Found evap clear. Set the unit to 8hr defrost and tested good.
Near San Marcos, TX 78666
Robert
Job Details: 09/20/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on job for complaints of not starting. Found terminal block damaged. ; ordrng 1 279320 (terminal block)
Near Andice, TX 78628
Lou
Job Details: 09/20/2019
DRYER WHIRLPOOL WED5620HW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to vibrate badly. I removed the front panel and drum and found where the blower housing and collar assembly were vibrating against each other. I adjusted the collar and added some noise reducer/sealant in between the collar and housing. Also added sealant/noise reducer to the exhaust pipe at the blower housing and at the back of the exhaust pipe where it meets the back panel and duct collar. Reassembled the unit and retested and the unit is much quieter. I advised the customer of my findings and repairs. No lint observed during service, job completed."
Near Austin, TX 78748
Leonardo
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE745H0FS0 Arrived on site to test unit for bake not working unit not getting hot. Test unit and found loose connection at bake element. Secured connection test unit and unit test good
Near Georgetown, TX 78628
Lou
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "arrived on site to inspect refrigerator noises. Upon further inspection, as soon as I walked into the home, I could hear the unit making the noise. I found the unit not leveled and the condenser coil was vibrating on the bracket under it. I adjusted the coil and placed a noise reducer in between the bracket and coil at the front of the unit and at the back near the compressor. Placed the unit in diagnostics and tested and the unit showed no error codes and operated as designed. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of not finishing cycle. Found the cold water supply too low. Customer will call plumbing to correct. No leaks detected at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven controls not responding . Found UI would not respond to touch commands . Replaced UI ,ran diagnostics all checked normal . Preheated and shut off . Job complete ."
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0 Install facia heater kit to remove condensation in fresh food section at icemaker compartment and ice bin. All water connections were dry.
Near Johnson City, TX 78636
Brandon
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HS00 "Arrived on site for customer complaint of unit not responding to touch, found faulty console, I replaced console, unit tested good."
Near Austin, TX 78738
Andy
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found I was unable to enter diagnostics. Also found water tube heater wires broken. Ordering needed part. Office to schedule. Authorization is needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W11039890 (CONTROL )
Near Georgetown, TX 78628
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site to diagnose a refrigerator that is over cooling in the fresh food section. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on airflow through unit and conditions which items may freeze. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Cliff
Job Details: 09/20/2019
WASHER LG WM2016CW Arrived on site to replace main control for washer. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78747
Scott
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site ,found panel dented . replaced draw panel. No other issues found . Job complete"
Near Austin, TX 78724
Cliff
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to diagnose an oven that has no display. Found touchscreen on console not operating properly. Replaced console and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78747
Scott
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF550SAHS Ordering correct panel,Nonwater leaks detected at time of service . .; ordrng 1 W11230548 (DOOR PANEL SS )
Near Waco, TX 76710
Al
Job Details: 09/20/2019
VENTHOOD KITCHENAID KXU2836YSS0 Arrived to inspect vent hood fan buttons struck.Confirmed the complaint and photographed the unit.Unit will need to be uninstalled for any work to be preformed.Customer will try to coordinate a time and date for unit to be uninstalled.Customer will be out of town for next 3 weeks and will call back to reschedule.; saved tckt
Near Pflugerville, TX 78660
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Arrived on site to diagnose a refrigerator that has an icemaker that is leaking. Found icemaker slightly overfilling. Adjusted fill settings on icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Spicewood, TX 78669
Dona
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site to replace spin basket for off balance, found basket is seized to gearcase will need gearcase replaced as well to remove basket. All water connections dry. ; ordrng 1 W10811956 (GEARCASE)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for unit not cooling. Upon arrival unit was working as designed with no iced up evaps. Customer stated unit would randomly get warm. Ice would melt, spoil milk etc . Ran diagnostics and found no errors. Checked control version and found unit to have old version controls. Replaced controls and tested all functions and tested good."
Near Jonestown, TX 78645
James
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and removed agitator. Once removed I found the screws that retain the hub are stripped out and can not be removed. Unit will need new basket as well to repair. ; ordrng 1 W10752719 (basket) and 6 WP8533953 (screw)s
Near Austin, TX 78701
Wesley
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and installed the new top on washer. All checks good.
Near Buda, TX 78610
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for customer complaint of no lights in both compartments, found freezer module to have failed, I replaced with correct part number module, unit tested good.
Near Pflugerville, TX 78660
Paul
Job Details: 09/20/2019
WASHER WHIRLPOOL WTW7320YW0 (DZ) Arrived on site to install previously diagnostics parts. Installed new tub hub and cleaned shaft thoroughly. Tested unit after install and verified that it is now agitating and spinning. No water leaks found at time of service. Call complete.
Near Austin, TX 78734
Andy
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site for washer not operating. Found that unit was actually in demo mode. Took unit out of demo mode and tested. Found unit is not filling with water. Removed top panel And and checked voltage at valve and found valve is getting 120 volts. Found water valve is bad. Also found failed sensor. Removed failed sensor and will order valve. Office to schedule, 2 man job. No water leaks present at time of service. ; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (2 HOUR) and 1 W11044834 (VALVE )"
Near Austin, TX 78717
Lou
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, the customer advised that she noticed the detergent pod not dissolving all the time and the unit not heating. Placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. During testing the motor stopped in the middle of the test cycle and did not come back on. The drain pump and element operated as designed. I advised the customer of my findings and am ordering the element and CNOTE-LSO PER CUSTOMER REQUEST and will return with the sump/motor assembly No water leaks observed during service.; ordrng 1 W10518394 (heater)"
Near Austin, TX 78750
Lou
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTE254ESS0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit began to operate as designed, but I found that the diverter gasket is leaking underneath. I removed and replaced the sump/motor assembly and retested and unit operated as designed with no water leaks observed at the end of service. Job completed."
Near Austin, TX 78738
Robert
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KRFC704FSS01 Arrived on job for complaints of leaks. Found drain in refrigerator blocked. Removed blockage and test.
Near Austin, TX 78729
Paul
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF997SDDM00 (DZ) Arrived on site to diagnose ice maker not making ice. Performed diagnostics and found error for motor lost position. Cycled and tested and motor still not returning to home position. Ice maker needs to be replaced Call complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for unit that has a failing display. Check unit and found that some of the numbers will not display therefore the oven cannot be set properly. Replace control and all operations are now normal
Near Round Rock, TX 78681
Al
Job Details: 09/20/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived to inspect gas range with igniting issues.Confirmed the complaint and removed and replaced the burner head.Tested unit and unit tested as designed.Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 09/20/2019
COOKTOP WHIRLPOOL G9CE3675XS01 Arrived on site and found customer is experiencing cooktop turning on when not in use and randomly turning off when in use. Could not duplicate during diagnosis but spoke with tech line and they recommended replacing control board and user interface. Replaced both no further repair is needed at this time. Control board and control panel represent all internal parts 7725913258
Near Cedar Park, TX 78613
Lou
Job Details: 09/20/2019
WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer not operating. Upon further inspection, the customer advised that the unit will power up, but won’t start. She demonstrated and I found that they were not holding the start button long enough. I advised to hold the button until they heard the bell. I placed the unit in diagnostics and tested. Unit operated as designed. I manually tested the spin and it operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MSD2572VEB01 Arrived on site for to install previous diagnosed part. Found wrong hinge on hand. Inspected unit and found top hinges are backwards. Corrected hinges and tested door operation and found working as designed. ; ordrng 1 SEENOTE (SEE NOTE)
Near Austin, TX 78702
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KRFC300EBS01 "Arrived on site for “damaged right fresh foods door” complaint. Per previous diagnosis, removed and replaced right fresh foods door. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KRFC300EBS01 "Arrived on site for “damaged left fresh foods door” complaint. Did find left fresh foods door with damage to lower left skin. Ordering new left fresh foods door. Office to set return schedule,. No leaks detected, at time of service.; ordrng 1 W10919641 (dor-fip (LEFT))"
Near Austin, TX 78727
Dona
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KSC23C8EYW02 "Arrived on site for refrigerator not cooling, replaced thermistor and evap motor and cover. Verified temps were dropping. Operations check good. Let customer know unit could take 24 to 48 hours to cool. all water connections dry."
Near Austin, TX 78705
Leonardo
Job Details: 09/20/2019
OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site to replace control board. Replaced control board. Tested oven, oven tested to 350 degrees. Job complete."
Near Austin, TX 78746
Tyler B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for greasing railed and sealing drain. Sealed and greased railed and tetsed goo.s unit still have intermittent water dispenser issues. Removed and reinstalled filter and worked again, 20 mins later stoped, removed filter again and worked, unit will need housing and possible valve to complete repair ; ordrng 1 W10906054 (housing) and 1 W11194380 (valve)"
Near Austin, TX 78704
Wesley
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 Arrived onnsite and found frozen fresh food Evap. Also found floor model misalignment to fresh food doors that could not be corrected. Attempted to alleviate customer will do 3 day defrost. No further service requested at this time.
Near Austin, TX 78749
Robert
Job Details: 09/20/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of not drying. Found vent to apartment blocked. Customer will hav maintenance clean vent.
Near Blanco, TX 78606
Brandon
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of RC liner cracking, and slow ice production, found ice door was leaking warm air into ice compartment and RC liner cracked. Ordering ice door and liner repair kit. ; ordrng 1 8201700 (repair kit) and 1 W11176526 (ICE DOOR)"
Near Austin, TX 78704
Wesley
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW5090JW0 arrived onnsite and found unit in demo mode. Called techline for assistance. Was helped by Ed. All checks good, unit is now operating as designed."
Near Buda, TX 78610
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,installed new fan motor assembly, secured thermistor to correct location on suction line using foil tape and a zip tie,secured original cover with 4 screws,2 on top and 2 in the middle section.used 1 W11087438 (FAN MOTORR) from stock"
Near Buda, TX 78610
Robert
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on job for complaints of no light underneath. Found no 120v to socket., replaced control and test. Operation normal."
Near Wimberley, TX 78676
Brandon
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Arrived on site for customer complaint of unit not cooling in both sections, found fans and compressor running, found no frost on either evaporator, found sealed system leak. Ordering compressor, evaporators, valve, access valve, filter drier, and condenser. ; ordrng 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10155907 (compressor) and 1 W10248589 (evaporator) and 1 W10627646 (condenser) and 1 W10630535 (evaporator) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78681
Cliff
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site to replace previously ordered parts. Replaced evaporator, filter dryer, process stub, RC wiring harness, door and control kit. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."
Near Salado, TX 76571
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for customer complaint of FC section not cooling on French door dual evaporator refrigerator. Found RC section cooling but set at lowest setting of 33F on UI. Ran test 4 and found Freon not flowing on FC evaporator. Possibly from factory, unit was not charged with right amount of refrigerant. Advised customer that sealed system need to be evacuated, process stub and dye drier added to allow proper amount of Freon to be added and to find form leaks All water connections were dry at time of service."
Near Austin, TX 78748
Leonardo
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site. Tested unit for oven light not coming on. Test unit found bad control board, replaced control board & tested for oven light turning off & on. Job complete"
Near Austin, TX 78747
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no ice. Found frozen fill tube,defrosted fill tube,replaced icemaker and valve tested icemaker unit working as designed."
Near Austin, TX 78758
Cliff
Job Details: 09/20/2019
DRYER WHIRLPOOL WED560LHW0 Arrived on site to diagnose a dryer that is making unusual noise. Found motor and blower assembly vibrating and sound insulator pads will need to be applied to unit to correct issue. ordrng 6 W11113654 (pad)s
Near Leander, TX 78641
Lou
Job Details: 09/20/2019
FREEZER WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=40 degrees (setting of 34) & FC=22 degrees (setting of -1). I removed the FC Evap cover and found a large amount of ice built up across the top of the evaporator and the Evap fan was rubbing against the ice. Also, the evaporator frost pattern only covered the top front two coils. Also found that the FC door is shifted to the left approximately 1/4 inch. I attempted to adjust the rails/brackets but nothing changed. Also found that the FC light was bad. I am ordering the compressor, dryer, access valve, both FC door brackets/rails, FC evaporator, RC evaporator, FC light module, and CNOTE-3 HR JOB. Office to schedule return service. I used my steamer to clear the ice on the evaporator to hold the customer over until the unit could be repaired. No water leaks observed during service.; ordrng 1 8201675 (compressor) and 1 CNOTE (3 HR JOB) and 1 TJ90SF8404 (ACCESS
Near Gatesville, TX 76528
Al
Job Details: 09/20/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived to inspect refrigerator not dispensing water.Customer tested unit for ice but says unit doesn’t dispense water.Due to her visual impairment she couldn’t locate the water dispenser.I showed her the location of the dispenser and she thanked me for helping her locate the dispenser.All water lines were dry at the time of service.Job complete
Near Seguin, TX 78155
Luis
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for cooling issue. During removal of fresh food evaporator can heat fan motor shutting on and off, removed cover adjusted nearness fan motor would power off and then on,disconnected harness found brown wire pin from harness broken.
Near Austin, TX 78735
Robert
Job Details: 09/20/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on job for complaints of leaks. Found bellow damaged.Replaced bellow and test unit. No leaks detected at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/20/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site to replace gearcase and clutch, after replacing parts, unit tested good."
Near New Braunfels, TX 78132
Kevin
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site and inspected dishwasher and found standing water in tub, Found catch valve is stuck and after clearing dishwasher will now drain. Also found builder never removed knock out from garbage disposal and this is another reason it would not drain. After correcting dishwasher is draining normally, no water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Jonathan
Job Details: 09/20/2019
REFRIGERATOR LG LSXS26386S/00 Arrived on site for refrigerator not cooling. Inspected unit and work area. Found unit unplugged. Powered unit on and tested voltage to inverter control and found within range. Found failed compressor. Will need to replace with compressor kit. Office to schedule appointment when ETA is available on parts. ; ordrng 1 5851JA2008W (FILTER DRYER) and 1 SEENOTE (OFF TO SCH) and 1 TCA38091801 (COMPRESSOR ) and 1 TJAF120 (ACCESS VALVE )
Near Pflugerville, TX 78660
Paul
Job Details: 09/20/2019
WASHER MAYTAG MVWX700XW2 "(DZ) Arrived on site for washer not spinning or agitating. Performed diagnostics and found F7E6 and F7E5 codes stored. Performed capacitance test on cap and found good. Tested harness resistance for motor and shifter. All checked within spec. Tested shifter at control and found no DC voltage going to photo eye in shifter. Installed main control. Retested with main control and found unit was still not spinning. Replaced shifter assembly. While replacing shifter assembly found cam stuck in middle position. Unstuck cam and Retested unit. Unit worked on first test cycle after calibration. Tested again and cam got stuck. Ordering W10721967 CAM, W11035747 GEARCASE. 1 W10721967 (CAM) and 1 W11035747 (GEARCASE)"
Near Austin, TX 78704
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for defective ice door in dispenser compartment,faulty ui and gasket not sealing to ice compartment. Replaced dispenser ice door,ui and ice door to ice compartment. Checked both seals good checked ui operation good."
Near New Braunfels, TX 78132
Kevin
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC7HW00 "arrived on site and found multiple saved F6E4 error codes, customer experience is identical with original visit. Spoke with tech line again and they confirmed that this issue will not correct itself until software is updated. Control panels provided by parts suppliers do not have updated software. This user interface must be connected to Wi-Fi otherwise it will not function properly. Customer allowed me to connect oven to their Wi-Fi. No further possibility of repair is available at this time SR7725633269"
Near The Hills, TX 78738
Robert
Job Details: 09/20/2019
DRYER KENMORE 110.828221 "Arrived on job for complaints of not starting. Checked voltage, all good unit powered on normally."
Near Austin, TX 78749
Luis
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for freezing in fresh food. Removed diffuser found diffuser door not fully sealing,installed new diffuser and thermistor. Advised customer on changing temp setting"
Near Austin, TX 78722
Joseph C.
Job Details: 09/20/2019
RANGE JENN-AIR SVD48600P "Arrived on site for “left burners won’t ignite and right burners have smell” complaint. Inspected unit and found no issues with unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to use vent fan, when using cooktop."
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/20/2019
COOKTOP WHIRLPOOL WFE320M0ES1
Near Round Rock, TX 78681
Al
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived to install previously ordered parts.Removed and replaced the evaporator cover and main control.Reassembled and unit began operating properly.Customer told to wait 24 hours before adding groceries.All water lines were dry at the time of service.Job complete
Near Marble Falls, TX 78654
James
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE770H0FZ2 Arrived on site and found terminal block has melted and power supply cord was shorting to chassis. Installed new harness and found thermal fuse has failed as well. Installed new power cord provided by customer and will return with new thermal fuse. ; ordrng 1 WP3196548 (fuse-thrml)
Near Marble Falls, TX 78654
James
Job Details: 09/20/2019
REFRIGERATOR GE PSS26SGRDSS Arrived on site and installed new freezer fan motor. Tested operation and found unit working properly. Job complete
Near Austin, TX 78750
Paul
Job Details: 09/20/2019
COOKTOP KITCHENAID KCED600GSS00 "(DZ) Arrived on site to install previously diagnosed parts. Inspected cooktop unit and confirmed that it’s warping, likely due to food particles and grease expanding and causing it to bow. In order to properly complete repair some cooktop foam tape is needed to properly seal the unit to the counter, or issue will continue to occur. Ordering 2 WP8286642, foam tape. Tape will be needed to properly compete the repair and it was not ordered with the new cooktop. ordrng 2 WP8286642 (COOKTOP FOAM TAPE)s"
Near Austin, TX 78717
Lou
Job Details: 09/20/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to inspect range oven not heating and cooktop burners not igniting. Upon further inspection, the customer advised that recently they had their annual inspection and the inspector advised them the oven was not reaching temperature. Also, the cooktop burners aren’t igniting all the time. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake @350 degrees. At preheat, the temp was 509 degrees. My next five readings were 321, 404,325, 406, 329 for an average temp of 357 degrees. I advised the customer of my findings and advised there’s nothing wrong with the oven. I tested all of the burners on the cooktop and found that all four took too long to ignite causing gas to to flow into the kitchen area. I removed and replaced all four burners and was going to replace the caps, but had the incorrect caps and will have to order. I tested with the old caps and the front 2 burners still are taking too long
Near Bertram, TX 78605
Jonathan
Job Details: 09/20/2019
WASHER MAYTAG MVWC555DW0 "Arrived on site to install previous diagnosed part. Removed wash plate. Cleaned bolt threads and added lock tight to bolt. Installed wash plate and tested operation. All tested good, no water leaks detected."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/20/2019
VENTHOOD WHIRLPOOL WVW51UC6FS1 Arrived on site to test unit for buttons not staying on.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previous diagnosed parts. Turned circuit breaker off and removed unit. Gained access to magnetron and inverter and installed new. Assembled unit and tested operation. All tested good.
Near Austin, TX 78745
Robert
Job Details: 09/20/2019
DRYER MAYTAG MED5500FW2 Arrived on job to install new gasket. After replacement test operation all functions working properly.
Near Austin, TX 78738
Andy
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site for refrigerator not cooling. Tested and inspected unit and found sealed system issues.
Near Austin, TX 78741
Leonardo
Job Details: 09/20/2019
OVEN WHIRLPOOL WFE320M0ES1 Arrived at site. Test unit for f9 error code test unit found bad control board. Replaced control board. Test unit & found losing power. Advised customer to replace power cord. Job complete
Near Canyon Lake, TX 78133
Kevin
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site and inspected refrigerator and found blue wires on fill tube heater are broken, took picture. A new heater will need To be ordered, no water leaks from connections at time of service.; ordrng 1 W11366500 (FILL TUBE WITH HEATER)"
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 09/20/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Arrived onsite to install evaporator fan bushing to French door refrigerator from prior tech’s diagnosis. Removed evaporator cover and evaporator motor housing. Installed missing bushing to motor. Reassembled and tested. Motor no longer scrapes on evaporator cover. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78721
Joseph C.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for “will not dispense ice” complaint. Inspected unit and found tape over drain hole. This backed up drain water and froze, damaging dispenser motor. Cleared tape and removed and replaced dispenser motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Johnson City, TX 78636
Brandon
Job Details: 09/20/2019
REFRIGERATOR MAYTAG MFT2776DEM00 "Arrived on site for customer complaint of frost in freezer, found door needs replacing. Ordering door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10708432 (dor-fip ss)"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived onsite for customer complaint of dishwasher DOA. Removed front panel and removed control and UI assembly. Installed new replacements and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Leander, TX 78641
Jonathan
Job Details: 09/20/2019
VENTHOOD KITCHENAID KVUB600DSS3
Near Austin, TX 78750
Lou
Job Details: 09/20/2019
OVEN WHIRLPOOL WOD51EC0HS00
Near Austin, TX 78735
Luis
Job Details: 09/20/2019
ICE MACHINE WHIRLPOOL KUIC18NNZS0 "Arrived on site for faulty valve and external pump. Installed new pump and valve,ran new valve good water flow,ran water through pump,water entered and drained from pump no leaks unit working as designed.
Near Austin, TX 78701
Wesley
Job Details: 09/20/2019
DRYER WHIRLPOOL WED560LHW0 "Arrived onnsite and after replacing washer lid, determined that mineor application of sound pads on exterior eliminated problem noise. All checks good."
Near , TX 78132
Kevin
Job Details: 09/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and inspected oven and found clock is gaining 1 minute every week. Currently it is 10 minutes ahead of all wireless device currently in the home. Spoke with tech line and they said this is due to oven not being hooked up to wireless, customer connected to wireless during service call. Requested that they monitor it for correct operation."
Near Elgin, TX 78621
Cliff
Job Details: 09/20/2019
WASHER LG DLEX3470W Arrived on site to diagnose a dryer that will not start. Found contacts in door switch not operating properly. Freed contacts and tested unit. Found all is working properly at this time.
Near Austin, TX 78756
Joseph C.
Job Details: 09/20/2019
WASHER WHIRLPOOL MHW6630HW0 "Arrived on site for “running continuously, not completing cycles and multiple error codes” complaint. Inspected unit and found it to be experiencing all listed maladies. Removed and replaced control. Washer showed no sighs of previous issues. Performed test cycle, flawlessly. Customer has leaking supply valves, at wall hookup. Notified Louis and shut off valves. No leaks detected, at time of service."
Near Austin, TX 78753
Luis
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Arrived on site for no cool. Installed a new compressor and evaporator, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure sensor good checked frost pattern good unit cooling down correctly"