Near Austin, TX 78747
Kevin
Job Details: 12/26/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site and found dryer is rattling during operation, disassembled it and found a clothing item stuck in the blower wheel causing it to be off-balance. Added sound pads and to balance motor. After clearing dryer is operating normally, removed all lint from interior, job complete"
Near Austin, TX 78745
Kevin
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found basket is not secure and wallowing. Disassembled it and found it is worn and dry block is also damaged. I need to bring back basket, Drive block, spanner nut and have gear case on hand if needed. The water leaks from connections at time of service.; ordrng 1 W10554251 (spin basket) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"
Near Austin, TX 78747
Kevin
Job Details: 12/26/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found a thumping noise when dryer is operating. found debris caught in felt ring, after clearing noise has stopped, no lint found in dryer at time of service, job complete"
Near Round Rock, TX 78665
Andy
Job Details: 12/26/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for refrigerator dripping water from dispenser. Inspected and tested unit and seal between ice maker and in door ice storage kinking when closing allowing warmer air in. Turned seal around, moved ice maker back and heated and reshaped seal. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78704
Kevin
Job Details: 12/26/2019
WASHER WHIRLPOOL WFW9351YL00 "Arrived on site and inspected washer and found dryer is stacked on it, start button is crushed and Will not operate. This is part of the main control board and the entire piece will need to be replaced.
Near Austin, TX 78741
Kevin
Job Details: 12/26/2019
DISHWASHER KITCHENAID KDTE104EBL "On site and set dishwasher into a diagnostic cycle and found wash motor is not running, I need to bring back a new wash motor to correct the issue. No water leaks from connections at time of service; ordrng 1 NEEDAUTHO and 1 WPW10605057 (pump and motor assy)"
Near Austin, TX 78703
Joseph C.
Job Details: 12/26/2019
OVEN JENN-AIR JGRP436WP01 "Arrived on site for “unit not sparking and igniting” complaint. Per previous diagnosis, removed and replaced console panel and another control inside console. Tested unit. Unit is reforming as designed. No leaks detected, at time of service."
Near New Braunfels, TX 78132
Robert
Job Details: 12/26/2019
MICROWAVE WHIRLPOOL WMH31017HZ3 "Arrived on job for door latches intermittently not sending signal, replaced both top and bottom interlocks and tested. All tests passed. Complete"
Near Round Rock, TX 78681
Andy
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator not making ice. Inspected unit and found ice maker bail arm in off position. Moved to on position and held door switch and ice maker cycled and filled with water. Instructed customer on use and care and practice for best performance. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78748
Kevin
Job Details: 12/26/2019
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site and found door was damaged, after replacing microwave is now correct, job complete"
Near Jarrell, TX 76537
Arthur B.
Job Details: 12/26/2019
RANGE WHIRLPOOL WFE505W0HB1 "Arrived onsite for customer complaint of range oven making noises when preheating. When arrived, unit was preheated. Found noises was metal expanding. Advised that is normal noises due to break in period. Unit work as designed. No other issues found."
Near New Braunfels, TX 78132
Robert
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL JS42PPDUDE "Arrived on job for no cooling, verified there was no cooling, no power to lower fridge, no display power, replaced control board and fridge returned power, compressor kicked and air flow in all compartments was restored. Customer instructed to check on the cooling in 24 hours. Complete"
Near Georgetown, TX 78626
Dylan T.
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived onsite customer complaint was unit would stop making ice and stop cooling need to order the display board ; ordrng 1 W10590566 (cntrl-elec)
Near Austin, TX 78735
Kevin
Job Details: 12/26/2019
WASHER LG WM3885HCCA "Arrived on site and replaced control and filter board diagnosed on previous visit, after replacement ran a speed wash and it no runs for a few minutes and gives an LE error. Checked all connections and did not find any problems. Could not contact LG techline for advisement LG is currently closed today. Tech line will need to be contacted before moving forward with call.; O-emld tckt"
Near Round Rock, TX 78681
Paul
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for the refrigerator that never cooled down properly. I found a restriction at the drier. I evacuated the refrigerant. I replaced the drier again and charged the system with 5.50 oz’s of R134A. I tested the unit and the RC had already dropped to 55 degrees when I was ready to leave and the low side on the RC was running at 15 psi. The unit is working as designed. Call complete.
Near Round Rock, TX 78665
Andy
Job Details: 12/26/2019
OVEN KITCHENAID KSGG700ESS1 "Arrived on site for range oven not heating, knobs peeling and loose seal. Tested and inspected unit and found all heating operations to be normal, made customer aware that knobs are cosmetic and will not be covered. Made adjustments to seal and tested unit. All operations are normal. No gas leaks present at time of service."
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/26/2019
REFRIGERATOR LG LFXS26596S/00 "Arrived on site for “noisy fan operation” complaint. Found defrost element to be functioning properly. Removed and replaced control and evaporator cover. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78664
David
Job Details: 12/26/2019
WASHER MAYTAG MVWB850YG0 Arrived on site to diagnose a washer that was making a large amount of noise during spin. Performed diagnostics and found large amount dog play in the basket and driveshaft as well as besting noise. Checked under unit and found rotor bolt was almost completely backed out and rotor was moving under unit. Recommended replacement of outer tub with driveshaft due to the play and stripped rotor bolt.
Near New Braunfels, TX 78130
Robert
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on job for washer not spinning, upon inspection we found the cap hanging and harness damaged, replaced cap and leveled feet to adjust for floor space, changed out control board and tested pressure switch, need harness. Office to reschedule. ; ordrng 1 W10890624 (motor-drve) and 1 W10903238 (HARNESS LOWER )"
Near Georgetown, TX 78633
Al
Job Details: 12/26/2019
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived to inspect unit not working.Confirmed the complaint and checked the cabinet and fount the cabinet on top right and top left near switches was bent and not making contact so the unit would operate properly.Called Whirlpool Tech line and spoke with Dustin advised of cabinet issues and unit was marked as damaged. SR#7726726847
Near Austin, TX 78704
Kevin
Job Details: 12/26/2019
WASHER FRIGIDAIRE FFLE4033QT0 "Arrived on site and found washer dryer combo is in a small exterior washroom, took one picture. There is 2 inches of water visible inside the basket, customer states that this happens every time. Set washer into a rinse and spin and drain pump is running normally and removed the visible water. Lid lock engages, Attempted to set washer into a diagnostic cycle And it will not enter. Frigidaire tech line is closed for the holiday. Unit may need control board, pressure switch, pressure hose, and lid lock. Will need to get Frigidaire’s opinion before confirming diagnosis. ordrng 1 137353303 (lock) and 1 5304500517 (hose) and 1 5304504885 (sensor) and 1 5304511971 (MAIN CONTROL ) and 1 DONOT (RESCHEDULE ) and 1 NEEDPSEUDO (TO CALL TECHLINE)"
Near Georgetown, TX 78626
David
Job Details: 12/26/2019
VENTHOOD UNKNOWN UXT5530AAS3 Arrived on site to examine damaged venthood. Found venting on the left side had a piece of vent hole that was not stamped out and was bent up. Unit is irreparable as this is all part of the frame of the venthood. Unit will need to be replaced. Pictures saved in SD quick pic. Spoke with David at tech line and documented issue (SR7726726994). Advised customer to contact Whirlpool customer service with SR number at tech line request. Call complete.
Near Smithville, TX 78957
Joseph C.
Job Details: 12/26/2019
RANGE GE JGBS30REK2SS "Arrived on site for “oven not coming on” complaint. Inspected unit. While testing thermostat, found sparks jumping across top of safety valve. Could not determine if problem was in valve or harness. Ordering harness to safety valve and regulator/safety valve. Office to set return visit, due to disposition of parts ordered. Instructed customer to shut off gas to unit. No leaks detected, at time of service.; ordrng 1 UNKNOWNPART (REGULATOR/SAFETY VALVE) and 1 UNKNOWNPART (HARNESS TO SAFETY VALVE)"
Near Dripping Springs, TX 78620
Robert
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on job for freezer leak, upon inspection we found the door unleveled and binding, we releveled the fridge and checked all gaskets for leaks. No leaks found in gasket and ice buildup cleared Complete"
Near Jonestown, TX 78645
James
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRT5L1SMYF00 Arrived on site and tested operation. Found water leaking from freezer section down into fresh food. Accessed drain and found duck bill at bottom stuck closed and caused drain to back up into freezer. Cleared drain line and cleaned duck bill. Tested operation and found unit working properly. Job complete
Near Austin, TX 78737
Kevin
Job Details: 12/24/2019
DRYER MAYTAG MGDB765FW0 "Arrived on site and inspected dryer and found customer is experiencing long dry times. Didn’t find any saved error codes and airflow through lint screen was good. Recommended that customer have vent to exterior inspected. No further repair is needed at this time, job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/24/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite form customer complaint of dishwasher not washing. Tested unit and found sump motor faulty. Removed and replaced sump n motor assembly. Reassembled and tested unit. Unit now fills,washes drain and heats as designed. No other issues found. All water connections were dry at time of service."
Near Lago Vista, TX 78645
James
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW7000DW0 Arrived on site and tested operation. Found water leaking from valve area. Installed new valve and tested operation. No leaks found after repair and unit is functioning properly. Job complete
Near Austin, TX 78723
Cliff
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to replace friction pads for dishwasher. Replaced parts and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Andy
Job Details: 12/24/2019
OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site for oven not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78729
Tyler B.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for RF door swinging open, found unit tilted to side. Was able to level and tested good"
Near Round Rock, TX 78681
Andy
Job Details: 12/24/2019
OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site for range oven not operating. Tested and inspected unit and found all operations are normal, spoke with customer and she said she used owners manual to try to troubleshoot and feels she may have fixed issue without realizing it. No repairs are needed at this time. . No gas leaks present at time of service."
Near Georgetown, TX 78633
Lou
Job Details: 12/24/2019
MICROWAVE KITCHENAID KEMS308SSS05 "arrived on site to inspect microwave error code. Upon further inspection, I found the unit display showing F6E0. I cycled the power to the unit and placed in diagnostics. Cleared the code and tested the oven and microwave and both operated as designed. Following the tech sheet, I tested both ui’s and the harness and both checked good. Per the tech sheet, since the harness is good, the oven UI needs to be replaced. I removed and replaced the oven UI and retested the oven and microwave and both operated as designed. I checked for error codes and it was clear. Job completed."
Near Round Rock, TX 78664
Dylan T.
Job Details: 12/24/2019
WASHER MAYTAG MVWB835DW3 Arrived on site customer complaint was washer wouldn’t do anything or drain found something stuck in the drain pump and it had a bad control board replaced main control board ran unit through diagnostics everything worked as designed all lines are dry
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site customer complaint was dishwasher will not dry the dishes call customer to run the sink of water before starting the dishwasher to get Hot water in the dishwasher ran unit through test mode everything works as designed all lines are dry
Near Dripping Springs, TX 78620
Robert
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on job for the basket not spinning, per last tech we replaced the basket, tub, gearcase and filter blocker and retested which spun and passed tests. Complete"
Near Georgetown, TX 78628
Andy
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher not completing cycles. Tested and inspected unit and found failed sump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78724
Joseph C.
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “damaged front panel” complaint. Inspected unit and found lower front panel sides pressed in and deforming panel. Ordering new stainless front panel.. No leaks detected, at time of service.; ordrng 1 W11087377 (panel STAINLESS)"
Near Austin, TX 78750
Paul
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived onsite for the refrigerator with the temps all over the place in both compartments and the water dispenser is not working. When I arrived the dispenser was working but I found the temps low in both compartments and the compressor not ramping up. The customer stated the unit chirps at them sometimes and he has also opened the door and seen 70 showing in both display windows. The control needs to be replaced. I called the office and spoke with MS.I replaced the control and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78741
Kevin
Job Details: 12/24/2019
DRYER WHIRLPOOL WED5620HW0 "Arrived on site and replaced control board and inlet thermistor, no further repair is required at this time, job complete"
Near Austin, TX 78746
Scott
Job Details: 12/24/2019
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site for lower rack not sitting right and causing door not to close properly . Found right front wheels had fallen off and someone had put them back on in wrong place on rack . Repositioned wheel . Unit door is now closing normaly . Nonwater leaks detected at time of service . Job complete .
Near Leander, TX 78641
Lou
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 432 degrees. My next 5 readings were 320, 412, 325, 420, & 323 for an average of 360 degrees. I calibrated the unit minus -10 degrees to offset the temp to 350 degrees. No gas leaks detected during service, job completed. Customer/builder not available to sign receipt."
Near Austin, TX 78753
Wesley
Job Details: 12/24/2019
WASHER WHIRLPOOL NTW4516FW Arrived on site and reset unit for draining randomly. All checks good. Unit is now operating as designed. Advised customer on repair. No error codes.
Near Austin, TX 78753
Wesley
Job Details: 12/24/2019
WASHER WHIRLPOOL MVWC565FW1 Arrived onnsite and found unit operating and found pin in drain. Replaced drain. All checks good. Unit is now operating as designed.
Near Leander, TX 78645
James
Job Details: 12/24/2019
DRYER MAYTAG MED8200FW2 "Arrived on site and tested operation. Found fault code for no power to control heater relay, restricted vent and ui communication error. Inspected components and found ui and control will be needed to repair. Instructed customer that the vent in the wall will need to be cleaned as it is restricted and causing dryer to run longer cycles to dry and is also a fire hazard. ; ordrng 1 W10916689 (UI)"
Near Belton, TX 76513
Al
Job Details: 12/24/2019
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived to inspect microwave issues.Confirmed the complaint and removed and replaced the interlocks.Reassembled and unit tested as designed with 2 min water cup test.Job complete
Near Austin, TX 78746
Scott
Job Details: 12/24/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived on site for unit not completing cycles . Found unit latch sometimes working ,replaced latch . Also hot water side of valve not fuctioning . No water leaks detected at time of service ; ordrng 1 W10906602 (WATER VALVE )"
Near San Marcos, TX 78666
Richard
Job Details: 12/24/2019
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for the dishwasher door being discolored. Replaced door panel with parts previously ordered. Tested dishwasher. No leaks detected. Complete
Near San Marcos, TX 78666
Richard
Job Details: 12/24/2019
RANGE AMANA AGR5330BAS3 Arrived onsite for the oven not keeping temperature. Ran diagnostics and found no issues with the oven. Everything is working to manufacture specs. Advised customer that the oven temperature is not going to stay at a constant perfect temperature. Complete.
Near Austin, TX 78734
Kevin
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW7000DW1 "Arrived on site and replaced all parts diagnosed by previous technician, after replacement unit will now pass elevation 52 and automatic test 51. No water leaks from connections at time of service, job complete"
Near Austin, TX 78753
Wesley
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and found control not sending voltage to the Ignitor. Ordering control returning with ignitor also.; ordrng 1 W11126814 (CONTROL)
Near Belton, TX 76513
Al
Job Details: 12/24/2019
REFRIGERATOR MAYTAG MBF2258DEE00 Arrived to inspect refrigerator section not cooling.Confirmed the complaint and removed the back wall and confirmed the evaporator fan motor was not working and there was a massive buildup of ice on the evaporator.Removed and replaced the motor and harness.Reassembled and unit began cooling as designed.Customer told to wait approximately 24 hours for optimal cooling.All water lines were dry at the time of service.Jon Complete
Near Austin, TX 78746
Scott
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for door error code . Ran diagnostics got 5-2 error code . Unit went completely thru test cycle . Customer did say they have run about 12 washes since code appeared . Couldn’t duplicate error . All checked good . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78759
Tyler B.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for unit missing fitting for water line. Removed and replaced filter head assy connected water supply and tested good. No leaks on site
Near Liberty Hill, TX 78642
Arthur B.
Job Details: 12/24/2019
OVEN WHIRLPOOL WOD93EC0AS04 "Arrived onsite tonight all new control to wall oven from prior visit’s diagnosis. Powered off unit, removed and replaced main control. Reassembled and tested unit. Unit now works as designed. No other issues found."
Near Lago Vista, TX 78645
James
Job Details: 12/24/2019
REFRIGERATOR GE PYE22KSKFSS Arrived on site and installed previously diagnosed parts. Tested operation and found unit working properly. Job complete
Near Austin, TX 78728
Tyler B.
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG505M0BS "Arrived on site for unit no heating, found imperfections on igniter, replaced and still did not heat, found 6v at igniter. Removed and replaced control and still did not ignite. Replaced valves and unit now heating as designed"
Near Austin, TX 78731
David
Job Details: 12/24/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Installed new wire harness which Came with fuse and terminal block. Installed customers new power cable. Powered up unit and ran. All is working as designed and heating. Call complete.
Near Austin, TX 78728
Tyler B.
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG505M0BS Arrived on site for unit not heating to temp. Ran diagnostics and found sensor reading 44* @73*. Replaced sensor and calibrated and tested good
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site customer complaint was freezer light would not work replaced light module ran the unit everything else work great all lines at dry
Near Florence, TX 76527
Arthur B.
Job Details: 12/24/2019
WASHER GE GUD27ESS0MWW "Arrived onsite for customer complaint of laundry center dryer not coming on. Removed console and found timer shorted and wires disconnected. Ordering new timer, fuse and PTS switch. OF to R/S due to part availability. Unit unplugged at time.; ordrng 1 WE04X22654 (see film card) and 1 WE4M416 (PTS SWITCH ) and 1 WH19X27249 (harness fuse 27 elec)"
Near Manchaca, TX 78652
Leonardo
Job Details: 12/24/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not getting to temp. Test unit and found oven calibrated to -20. Calibrated oven to 0 test unit and unit test good job complete.
Near Austin, TX 78749
Robert
Job Details: 12/24/2019
DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of shutting off. Ran diagnostics got code for loss of L2. Test outlet and voltage good at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “filling with too much water” complaint. Inspected unit and found pressure hose not fully attached to control. Reattached pressure hose to control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Dale, TX 78616
Joseph C.
Job Details: 12/24/2019
WASHER GE GTW680BSJ4WS "Arrived on site for “not spinning or agitating” complaint. Inspected unit and found 16 and 18 error codes. Checked hoses and pumps for blockages and found none. Found oil on belt housing and on belt. Will need to remove and replace drain pump, gearcase, shifter, splutch and drivebelt. All ordered parts are of an unknown part number and office will need to set return schedule.; ordrng 1 UNKNOWNPART (SPLUTCH) and 1 UNKNOWNPART (BASKET NUT) and 1 UNKNOWNPART (WASHPLATE BOLT) and 1 UNKNOWNPART (DRAIN PUMP) and 1 UNKNOWNPART (DRIVE BELT)"
Near Leander, TX 78641
Tyler B.
Job Details: 12/24/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for valve replacement. Replaced valves and found left front to be wrong valve having wrong knob position. Double checked work, ordering another valve and manifold in case same valve arrived ; ordrng 1 CNOTE (OFFICE RS) and 1 W10594392 (valve-gas) and 1 W10594397 (manifold)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/24/2019
RANGE KITCHENAID KSGG700ESS1 "On site for “not igniting” complaint. Inspected unit and found left front burner not igniting. Removed burner head and found to be warped. Straightened burner head and reinstalled. Tested unit. Flames were very low. Looked at regulator, from supply tank and found to not be a two stage regulator, as is mandated by the state of Texas. Not allowed to legally pursue repairs to unit, without supply being ted to two stage regulator. This is an issue of safety."
Near Kyle, TX 78640
Richard
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator having ice build up on around the ice maker compartment. Installed new adapter and gaskets that were ordered by previous technician. Put a bead of silicone underneath the adapter to fill in any gaps that the new gaskets may have. All functions tested good and no leaks detected. Complete
Near The Hills, TX 78738
Kevin
Job Details: 12/24/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and inspected ice machine and found condenser fan motor has failed, quoted customer for repair, after replacing motor recommended that ice machine be left to run for 24 to 48 hours. No water leaks from connections at time of service, job complete"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/24/2019
COOKTOP WHIRLPOOL WFE505W0HB1 "Arrived on site for “cooktop not working” complaint. Inspected unit and found F9E0 error code. Found three of the cooktop burners shorted
Near Horseshoe Bay, TX 78657
James
Job Details: 12/24/2019
ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site and tested operation. Found water leaking from filter housing and filter hard to seat. Removed filter and found filter head not clocked properly. Reset and installed filter. Found filter is not sealing to housing but o-rings are good. Unit will need new housing to repair. ; ordrng 1 W11266112 (HOUSING)
Near Austin, TX 78731
David
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install previously diagnosed parts. Installed new Evap drainage tray. Also sealed drain tube with silicon. No water leaks found at time of service. Call complete.
Near New Braunfels, TX 78132
Richard
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for the refrigerator making a popping noise. Upon ran diagnostics, performed test 4 and found that the starter relay for the compressor is what’s causing the noise. Popping on and off much more than it should. Ordering parts office to reschedule. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11092533 (start-dev) and 1 W11265135 (panel-ui) and 1 WPW10350564 (capacitor)"
Near Austin, TX 78759
Scott
Job Details: 12/24/2019
MICROWAVE WHIRLPOOL WMH53521HB0 "Arrived on site ,installed interlocks . Tested unit all checked normal . Heating to Whirlpool specs . Job complete ."
Near Spicewood, TX 78669
Leonardo
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site to test unit for unit not washing. Test unit and found broken tub feed. Ordering new tube feed W10861745 office to reschedule ; ordrng 1 W10861745 (TUB FEED)
Near Dripping Springs, TX 78620
Robert
Job Details: 12/24/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on job for the oven being too hot and Console sticking, upon inspection we found the console was working slow, replaced console and tested oven for temp, oven running hot, calibrated -10 to adjust. Complete"
Near Troy, TX 76579
Al
Job Details: 12/24/2019
RANGE WHIRLPOOL WFE540H0ES1 Arrived to inspect back right burner issues.Confirmed the complaint and removed and replaced the infinite switch.Reassembled and unit tested as designed.Job complete
Near Leander, TX 78641
Lou
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher spray arm issue. Upon further inspection, when I opened the unit door, I found the sump/motor assembly outlet cover had come off. I reattached it and the spray arm and tested the unit. Unit operated as designed. I made recommendations for use & care and detergent/rinse aid use. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 12/24/2019
WASHER LG WM3370HWA "arrived on site to inspect washer not draining. Upon further inspection, placed the unit in diagnostics and advanced to the drain mode and the drain pump sounded if something was stuck in the drain pump or filter. Removed the drain pump and fund the empellars were damaged. Also found the drain hose elbow connector was cracked. Ordering the drain pump assembly and 2 man job. No water leaks observed at end of service. ; ordrng 1 5215ER2002G (DRAIN HOSE ASSEMBLY) and 1 CNOTE (2MAN JOB)"
Near Point Venture, TX 78645
James
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and found unit in pump out mode. Checked faults and found long fill error. Tested valves and ran diagnostics. Blew through pressure hose and found to be slightly obstructed but cleared by blowing through. Ran a test cycle and the unit filled properly. All functions test good. Job complete
Near San Marcos, TX 78666
Richard
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer leaking from detergent dispenser drawer. Installed new drawer ordered by previous technician. Tested washer no leaks detected. Complete.
Near Austin, TX 78704
Leonardo
Job Details: 12/24/2019
DISHWASHER KITCHENAID KDTE104EWH1 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying. Replaced sump and motor test unit and unit test good no leaks present at this time job complete.
Near Austin, TX 78703
Wesley
Job Details: 12/24/2019
REFRIGERATOR FRIGIDAIRE LGHC2342LF2 swap fridge and laundry room refrigerators. All checks good, water lines hooked up."
Near Cedar Park, TX 78613
Lou
Job Details: 12/24/2019
MICROWAVE BOSCH HMV3053U/01 "arrived on site to inspect microwave tripping the breaker. Upon further inspection, I found the unit unplugged and in the garage. Plugged the unit into an extension cord and found no power. Removed the cover and found the fuse blown. Using an extra fuse I had, I placed it in the unit and the unit powered up. When I opened/closed the door, the fuse blew again. I removed the door switch interlock and tested the switches and all were good. I tested all of the thermostats and all were good. The unit is getting 125V to the fuse. When I checked the switches again, I found the secondary switch in the middle wasn’t clicking when depressing the switch button. When I opened the switch, I found where it had shorted and welded itself which is why it’s showing a closed circuit. I advised the customer of my findings and advised that our office would contact Bosch with my findings/notes and Bosch would take the issue from there. The part needed is 00621573. Customer advi
Near Georgetown, TX 78628
Lou
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDT790SLYM2 "arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that he replaced the element and the unit still does not heat. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Using my multimeter, I tested amps at the black wire at the junction box and when the unit got to the heating stage of testing, it showed zero amps. I removed the outer door panel and found where the control was shorted at the element connection. I tested continuity to the element and it was good. I removed and replaced the main control and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Robert
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for the fridge not cooling or having lights, upon inspection we found the control board in the back of the fridge was not responding but the fridge did have power, replaced control board and retested. Passed all tests. Complete"
Near Marble Falls, TX 78654
James
Job Details: 12/24/2019
WASHER AMANA NTW4516FW3 Arrived on site and installed new valve. Tested operation and found unit working properly. Job complete
Near Austin, TX 78703
Wesley
Job Details: 12/24/2019
ICE MACHINE KITCHENAID KUID308ESS2 Arrived onnsite and found unit operating with leaking resevoir cap. Repaired simply. Also advised on slow valve. Is still operating. Advised customer on repair.
Near Austin, TX 78738
Kevin
Job Details: 12/24/2019
DRYER MAYTAG MEDB835DC4 "Arrived on site and inspected dryer and found out it is rattling during operation, disassembled dryer and added sound pads underneath motor mount, and around exhaust vent where it exits rear bulkhead. After reassembling noise has stopped. No lint found in dryer at time of service, job complete"
Near Austin, TX 78749
Robert
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on job for complaint about fridge not working, per last tech we replaced the therm harness and put fridge back together. Complete"
Near Round Rock, TX 78664
Andy
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Contacted office and was instructed replacement parts are covered. Arrived on site to install previously diagnosed parts. Removed parts and replaced with new. Found gasket on right RC door ripped and new doors did not come with gaskets. Ordering part office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10830046 (gasket-fip)
Near Driftwood, TX 78619
Robert
Job Details: 12/24/2019
DRYER WHIRLPOOL WED95HEDW "Arrived on site for the dryer not turning on. Upon inspection we found the the 220v outlet had only 120v going through the right leg, instructed customer to replace outlet to regain full voltage. Complete"
Near Pflugerville, TX 78660
Andy
Job Details: 12/24/2019
DRYER AMANA NED4655EW1 Arrived on site for dryer not operating. Tested and inspected unit and found failed terminal block. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78665
Paul
Job Details: 12/24/2019
VENTHOOD WHIRLPOOL WVW57UC6FS2 Arrived onsite for the vent hood with a scratch. I found the hood with 3 scratches in the same area on the face of the unit on the left side. I called techline and spoke with David SR# 7726721933. Call complete.
Near Round Rock, TX 78681
Paul
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I recovered the refrigerant. I replaced the evaporator, evaporator cover with new screws, drier, & FC evaporator fan. I found water dripping from the top of the drain tube indicating it was restricted. I cleared the tube and reinstalled it with mastic around the top to prevent warm air leaks. I vacuumed the system and charged it with 5.50 oz’s of R134A. I powered the unit and found it working as designed. Call complete."
Near Austin, TX 78733
Scott
Job Details: 12/24/2019
WASHER LG WM8000HVA.ASSEEUS "Arrived on site for washer not spinning out clothes . Ran diagnostics , unit shut down and flashed Motor error code . Will need 2nd man to further diagnose . Unit is stacked in small closet and in drain pan. Please call to set return. No water leaks detected at time of service . ; ordrng 1 2MAN and 1 AUTHO"
Near Bastrop, TX 78602
Cliff
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace previously ordered parts. Replaced compressor and filter dryer. Upon opening RC evap box found FC evap instead. Part number is correct through marcone. Reordering evap and return ; ordrng 1 W11116006 (evaporator)
Near Georgetown, TX 78626
Tyler B.
Job Details: 12/24/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for unit with long dry times. Removed vent and found vent tube covered with tape from vent cleaners prior to move in
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/24/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site customer complaint was knob was broken did not have part army need to re-order the part; ordrng 1 W11204451 (knob)
Near Cedar Park, TX 78613
Paul
Job Details: 12/24/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer with a comforter stuck under the wash plate. I removed the comforter and ran service test 51 to test the machine. All test passed and the unit is working as designed. I advised ms that comforters should not be washed in this machine. Call complete.