Near Austin, TX 78727
David
Job Details: 10/22/2019
WASHER WHIRLPOOL MVWB765FW0 Arrived on site to diagnose a washer that was not powering on. Attempted diagnostic mode but received no response from the UI. Checked voltage at the wall and verified proper voltage. Traced power to main control and noticed usual blinking green light and power. No signal was coming from UI to control.Replaced UI / console. Retested unit and Immediately powered on. Found stored F6E3 UI communication error code. Tested all functions and unit is working as designed.
Near Gatesville, TX 76528
Chase
Job Details: 10/22/2019
OVEN IKEA IBS550DS03 Arrived on site customer complaint was Oven wouldn’t heat up very fast found there is a loose wire going to the heating element tighten the wire down on the terminal Chasity unit preheated in about 17 minutes
Near Temple, TX 76502
Chase
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site customer complaint was still not making ice found ice maker in the up position the icemaker arm had fallen off in the up position put the icemaker arm back on tested icemaker icemaker cycled
Near Cedar Park, TX 78613
Jonathan
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Arrived on site to install previous diagnosed parts. Removed failed ice maker and harness and installed. Monitored cycling and fill. All tested good, no water leaks detected.
Near Austin, TX 78759
Tyler B.
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for freezer light replacement. Removed and replaced light and tested good
Near Leander, TX 78641
Lou
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found the unit did not have rinse aid in the dispenser. I placed the unit in diagnostics showing no error codes. Placed my multimeter on the black wire at the junction box and tested amp draw. The unit was showing correct amp draw readings and the element was showing 7-9amps in the wash cycle of diagnostics and 7-9amps in the heating cycle of diagnostics. I contacted Techline and spoke to Dustin and advised of my findings and he recommended to advise the customer of the use and care of the unit and detergent/rinse aid use. Provided File #7726165547. I made recommendations on use & care and recommended detergents and rinse aid use as well. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Paul
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer getting a water error code. I checked for stored error codes and found an F8E1. I ran service cycle 12 to test the washer. I found the hot water valve letting very little water into the washer. I replaced the hot water fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Waco, TX 76712
Chase
Job Details: 10/22/2019
OVEN KITCHENAID KODE500ESS04 Arrived on site Pulled out both doors found and both damaged needs to be re-ordered; ordrng 2 W10771242 (glass-door)s
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/22/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for customer complaint of dryer not coming on. Remove back panel and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit now works as designed.
Near Troy, TX 76579
Chase
Job Details: 10/22/2019
WASHER MAYTAG MVWB865GW0 Arrived on site customer complaint was washing machine would not feel very well found the water connection was turned down turn it all the way up at the wall ran the unit in test mode all lines are dry
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/22/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site or dispenser door that would not open. Found that the dispenser door for the soap was broken. Removed and replaced dispenser. Tested operations and all were normal and all were dry.
Near Austin, TX 78758
Tyler B.
Job Details: 10/22/2019
DRYER WHIRLPOOL WED7300XW0 Arrived back on site for unit giving af error. Found heater assy fell down after prior element replacement.
Near Burnet, TX 78611
James
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and tested operation. I found no function from control. Tested voltage and found loose connection in junction box has shorted out the harness. Stripped wires back to expose fresh copper and secured connections properly. Tested operation and found no faults in memory and unit tests good. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 10/22/2019
OVEN WHIRLPOOL WOS51EC0HS00 Called tech line and spoke to Robert #7726175331. Documented findings. Paint is cosmetic and will not harm the functionality of the unit. Job complete
Near Austin, TX 78728
David
Job Details: 10/22/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to arrive previously installed parts. Installed new microwave door. Tested function and verified latches are holding and door is level. All is working as designed at this time. Call complete.
Near Austin, TX 78724
Joseph C.
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for “beeping noises and unit not responding correctly” complaint. Per my previous diagnosis, removed and replaced control panel and door switch. Installed filters before line filter and on control panel wiring. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Buda, TX 78610
Brandon
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit not cooling, found fresh food evaporator covered in ice. Unit needs evap cover, controls, and fresh food section fan motor with harness. ; ordrng 1 CNOTE (AUTH) and 1 W10503500 (cover-evap)"
Near Lakeway, TX 78738
Leonardo
Job Details: 10/22/2019
DISHWASHER KITCHENAID KUDE70FXSS6 Arrived on site to test unit for unit not starting. Test unit and found shorted fan. Will order new fan WPW10469574 ordrng 1 CNOTES (C NOTES ) and 1 WPW10469574 (FAN ASSEMBLY )
Near Wimberley, TX 78676
Brandon
Job Details: 10/22/2019
REFRIGERATOR MAYTAG MFI2067AEB3 "Arrived on site to replace start device, after replacing, unit tested good.
Near Round Rock, TX 78665
Cliff
Job Details: 10/22/2019
RANGE WHIRLPOOL WFG515S0ES1 arrived on site to diagnose a range with pressure issues. Found after checking with manometer only 3.75 inches on left front burner on high. Call tech line and spoke with Kathy. She advised incoming gas pressure too low for proper operation and homeowner will need gas issue corrected to complete repairs. After turning on and off ball valve several times noted increase in pressure indicating clogged ball valve. Homeowner will need to have valve replaced to complete repairs.File# 7726166467
Near Austin, TX 78731
Andy
Job Details: 10/22/2019
DISHWASHER KITCHENAID KDTM704ESS3 Arrived on site for dishwasher with broken spray arm support. Inspected unit and found failed spray arm manifold. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78731
Andy
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL KBSD608ESS00 "Arrived on site for refrigerator lights out and red light by ice maker blinking. Instructed customer that red blinking light was normal. Tested and inspected unit and found 1 failed light module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "arrived on site to install previously diagnosed and ordered part. Due to the fill tube heater not working, I was to replace the left FC door; however, when I removed the new door from packaging, I found a small scratch/dent on the front of the door under the dispenser. I advised the customer of my findings and advised that I would have to order another door. I did find that the unit is making ice as the bin was completely full and the ice maker tray was full. I am ordering the left FC door and office to schedule return. No water leaks observed during service.; ordrng 1 LW10728959 (dor-fip SS FC)"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and replaced door ordered on previous visit, door switch appears to be activating properly at this time. If issue continues tech line will need to be contacted for further recommendation, job complete"
Near Pflugerville, TX 78660
David
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to diagnose a dishwasher that had an F2E2 error code for loss of Comm between UI and Control. Could not get unit to accept any key presses, it just beeps, so would not go into diagnostic mode. Replaced UI panel and retested. Unit is now responding as designed and has no other error codes.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of breaker issues. Ran diagnostics and and no codes made two attempts to test heater. Couldn’t duplicate issue customer said when it happens it’s at the end of cycle. Reconnect the wire nuts at box if issue continues recommend replacement of heater.
Near Austin, TX 78731
Andy
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site for washer not operating. Tested and inspected unit and found unit in demo mode. Unit will not come out of demo mode due to UI not operating properly. Checked my van and parts list and found I did not have part. Ordering needed part. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11306664 (CONSOLE )
Near Austin, TX 78721
Joseph C.
Job Details: 10/22/2019
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site for “poor wash performance and not drying dishes” complaint. Inspected unit and F7E1 error code. Heater checks good. Removed and replaced control. Retested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78751
Joseph C.
Job Details: 10/22/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "Arrived on site for “chattering noises, when dispensing water” complaint. Per my previous diagnosis, removed and replaced tube from valve to door. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near San Marcos, TX 78666
Kevin
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced user interface diagnosed on previous visit, washer is now operating normally, no water leaks detected at time of service, job complete"
Near Austin, TX 78738
Robert
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW95HEDC0 Arrived on job for complaints of not stopping. Found error code for suds. Checked trap and found calcium blockage. Replaced trap. Door issue still replaced switch. No leaks detected at time of service.
Near Fischer, TX 78623
Brandon
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 "Arrived on site for customer complaint of unit not starting, found control lock was on, instructed customer how to unlock control, unit tested good."
Near Round Rock, TX 78665
Al
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect dishwasher leaking.Removed the kick plate and discovered the front leveling legs were at the lowest level.I ran diagnostics test mode while lifting the unit with the leveling legs.Unit did not leak a drop of water after repair.All water lines were dry at the end of service.Job complete Customer satisfied
Near Austin, TX 78733
Leonardo
Job Details: 10/22/2019
DISHWASHER KITCHENAID KUDS02SRBL1 "Arrived on site to replace latch and striker. Replaced parts. Tested unit, unit test good. Job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 10/22/2019
COOKTOP WHIRLPOOL GCI3061XB01 "Arrived on site for customer complaint of f-25 error code on right side, unit tested good at time of service, but customer had phots of the error code on multiple occasions. Ordering right side cooling fan, and bringing back module. ; ordrng 1 W10328378 (fan blower)"
Near New Braunfels, TX 78132
Richard
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRSC503EBS01 Arrived onsite for the refrigerator dispenser leaking. Upon inspection found that the customer has hard water and the water dispenser does drip after use. Customer though that there was a drain under the dispenser tray. Advised customer that with in time water collect in the dispenser tray and that they would have to clean it to prevent water dripping from the tray onto the refrigerator door. Complete
Near Austin, TX 78758
Joseph C.
Job Details: 10/22/2019
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site for “peeling control panel, bent stem on valve that led to broken knobs” complaint. Inspected unit and found that previous repair company had installed front right burner valve incorrectly. This caused the control panel to be scratched and knobs to be broken. Ordering new manifold and right front valve.No leaks detected, at time of service.; ordrng 1 W10873132 (manifold) and 1 W11163975 (valve-brnr )"
Near Holland, TX 76534
Arthur B.
Job Details: 10/22/2019
WASHER MAYTAG MVWB835DW1 "Arrived onsite mod customer complaint of top load washer making noises when agitating m. Upon inspections, found washplate bolt loose. Used blue loctite to secure bolt to gearcase. Reassembled and ran test 052. Unit completed successfully. All water connections were dry attime of service."
Near Horseshoe Bay, TX 78657
James
Job Details: 10/22/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site and tested operation. I found unit not filling with water. Tested for proper voltage to valve in diagnostics and found proper voltage. Oh,Ed solenoid and found to be open.. Installed valve and tested operation. I found recirculating pump has also failed. I will need to return with correct pump. ; ordrng 1 W10908287 (pump)"
Near Lago Vista, TX 78645
Jonathan
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed parts. Gained access to sump assembly. Removed sump and heater, installed new. Performed diagnostics mode and tested operation. Removed top rack and removed adjuster and installed new. All tested good, no water leaks detected."
Near Buda, TX 78610
Brandon
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for customer complaint of ice clumping and ice build up in freezer section, found ice door not sealing, I replaced ice door with motor, and I found freezer gasket not sealing, I had to reform the gasket, unit tested good."
Near San Marcos, TX 78666
Kevin
Job Details: 10/22/2019
RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site and set oven to bake and found igniter he’s not getting hot. Found power to igniter is correct but there is no continuity through igniter, took one picture. Will need to bring back a new igniter to correct issue.; ordrng 1 W11126814 (CONTROL ) and 1 W11176454 (IGNITER)"
Near Hutto, TX 78634
Cliff
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KFIS20XVMS2 arrived on site to diagnose a refrigerator that is intermittently shutting off. Found main control board shorted out. Replaced main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78754
Luis
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVB00 "Arrived on site for loud noise complaint. Power cycled unit compressor and fans powered on no odd noise,ran icemaker through a cycle no odd noise. Power cycled multiple times no odd noise from compressor or fan motors"
Near Austin, TX 78739
Luis
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for water leaking found ice,America’s running through a double fill,removed ice build up installed a new icemaker,powered unit on icemaker filled with water no leaks.; used 1 W10882923 (ICEMAKER) from stock"
Near Lakeway, TX 78734
Andy
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW97HEDW0 "Arrived on site to install previously diagnosed parts. While inspecting unit again after some more disassembly and checking found tub basket assembly will need to be replaced to properly complete repairs. Rotor, stator and tub basket assembly will need to be replaced. Off to schedule. Authorization needed. 2 hour job. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (2 HOUR ) and 1 WPW10450389 (TUB BASKET ASSY)"
Near Robinson, TX 76706
Chase
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site customer complaint was icemaker was not working call tech-support they told me that I need to replace the UI BOARD because it’s not setting the proper power to the heater tube Also going to bring the door back out just in case; ordrng 1 W11130216 (cntrl-elec)
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KUBR204ESB00 Arrived on job to replace evap motor. Added silver tape to protect fan from water droplets.
Near New Braunfels, TX 78130
Kevin
Job Details: 10/22/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and replaced user interface recommended by tech line on previous visit. Customer will continue to monitor refrigerator to see if temperature stabilizes. No water leaks from connections at time of service, job complete."
Near Meadowlakes, TX 78654
James
Job Details: 10/22/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site and tested operation. I found freezer door had to be pushed closed but would sometimes pop open when opening the fresh food door. This is causing poor cooling in freezer and slowing ice production. Inspected cams and found to be out of alignment. Corrected door cams and tested operation. Door now closes properly. Unit tests good. Job complete
Near Georgetown, TX 78628
Paul
Job Details: 10/22/2019
REFRIGERATOR LG LFX28968ST/03 Arrived onsite for the refrigerator not dispensing ice. Ms stated her ice cream had started getting soft also. I found the FC at -1 degrees when set at 0 degrees. I found the ice bucket jammed with ice. I removed the ice from the bucket and tested the auger motor. The unit is working as designed. I went over dumping the ice bucket every two weeks with the customer if the ice is not used. Call complete.
Near The Hills, TX 78738
Robert
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB01 Arrived on job for complaints of freezer light not working and noise. Found freezer door bowed causing ice to keep switch closed will need new door black. Noise from damper. Replaced damper. ; ordrng 1 12977878BQ (dor-fip)
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher door falling down. Inspected unit and work area. Found torn friction pad. Replaced pad and tested door operation. Performed diagnostics mode, no fault codes. Monitored test cycle and all tested good. No water leaks present."
Near The Hills, TX 78738
Robert
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 Arrived on job to replace cover and pan. Reevaluate refrigerator and found it needs fan harness in refrigerator..; ordrng 1 WPW10277799 (harns-wire)
Near Temple, TX 76502
Arthur B.
Job Details: 10/22/2019
DISHWASHER FRIGIDAIRE FGID2476SF Arrived onsite for customer complaint of upper rack not staying up. Found LH adjuster broken. Removed and replaced upper rack adjuster. Reassembled. Rack now works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
David
Job Details: 10/22/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Found part damaged in box. Reordered part. Office to schedule return.; ordrng 1 W10893947 (panl-cntrl)
Near Austin, TX 78758
David
Job Details: 10/22/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to install previously diagnosed parts. Replaced control cover. Tested function and all is working as designed. Call complete.
Near Austin, TX 78758
David
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to install previously diagnosed parts. Verified damage to existing doors. Per maintenance request left replacement doors with leasing office, with emblem included. Call complete."
Near Lago Vista, TX 78645
Jonathan
Job Details: 10/22/2019
DISHWASHER LG LDT5678ST Arrived on site for dishwasher not starting cycle. Tested unit and found when pressing start and closing door time will just begin to flash. Inspected door latch and found broken. Will need to replace latch. Office to schedule appointment when ETA is available.; ordrng 1 AGM76209501 (LATCH) and 1 SEENOTE (SCH APT)
Near Austin, TX 78704
Leonardo
Job Details: 10/22/2019
DISHWASHER WHIRLPOOL WDT910SAYM1 "Arrived on site to test unit for leaking. Tested unit found that diverter motor was bad. Need to replace with new sump and motor. Job complete"
Near Austin, TX 78748
Leonardo
Job Details: 10/22/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to test unit for falling door, tested unit found that right side of the door hinge was not latched properly. Re-attached door to unit. Tested unit, unit test good. Job complete."
Near Waco, TX 76710
Chase
Job Details: 10/22/2019
OVEN JENN-AIR JJW2430WS00 Arrived on site customer complaint was wall oven would not be pre-properly call tech-support they advised not to replace the board right now sense customer reset the oven for customer calls back and replace the main control board if they have any other problems no error codes
Near Round Rock, TX 78665
Paul
Job Details: 10/22/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite to install the previous diagnosed parts. I installed the door bushings and the ice dispenser motor shaft. The doors and the ice dispenser auger are working as designed.; saved tckt
Near Canyon Lake, TX 78132
Richard
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Near Round Rock, TX 78665
Al
Job Details: 10/22/2019
DISHWASHER AMANA ADB1400AGS1 Arrived to inspect dishwasher drying issues.Tested the unit in diagnostics test mode and unit tested as designed.I show customer all aspects of the unit and customer is aware of how unit works.All water lines were dry at the end of service.Job complete
Near Meadowlakes, TX 78654
James
Job Details: 10/22/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Customer has video of unit walking around and hitting the dryer and working it’s way out of the location of installation. I found the cabinet is not allowing the tub assembly to sit properly and is hitting the left side of the cabinet when spinning. Unit will need new cabinet to repair. Office to schedule return service for 2 hour repair. ; ordrng 1 CNOTE (2 HR REPAIR) and 1 W10676680 (cabinet)
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on job for complaints of not spinning properly. Ran diagnostics and code F0E4 for water temperature affecting spin speed. Unable to duplicate. If problem continues recommend replacement of inlet valve.
Near Austin, TX 78717
Paul
Job Details: 10/22/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite to replace the previous diagnosed parts. I found the display working as designed when I arrived. I found the control disabled and the customer had tried to connect the oven to WiFi but ms didn’t have her smart phone connected. I set up the customers smart phone and connected the unit to WiFi. I made sure the oven was connected and the display was showing it was. I explained to the customer to give the unit 30 days to allow the unit to download any missing updates. Call complete.
Near Round Rock, TX 78665
Cliff
Job Details: 10/22/2019
REFRIGERATOR LG LFX25991ST/05 Arrived on site to diagnose a refrigerator that is not releasing ice from ice cube mold. Found mineral deposits preventing ice from being released. Replaced ice maker and motor assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78757
Tyler B.
Job Details: 10/22/2019
WASHER WHIRLPOOL MVWC415EW2 Arrived on site for unit leaking. Inspected unit found no leak marks. Filled unit and drain and found water backing out of wall. Advised cus need to have drain cleared by plumber
Near Austin, TX 78746
Wesley
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Arrived onnsite and found unit motor gear too low to engage auger. Removed old washer to correct. Unit is now operating as designed.
Near Jonestown, TX 78645
Jonathan
Job Details: 10/22/2019
DRYER MAYTAG MED5500FC2 "Arrived on site to install previous diagnosed parts. Gained access to guide wheels and drum. Removed all and installed new. Tested operation, all tested good."
Near Austin, TX 78758
Tyler B.
Job Details: 10/22/2019
WASHER AMANA NTW4516FW3 "Arrived on site for unit flashing lid lock. Replaced lid lock and still had issue, replaced control and tested unit. Tested good. No leaks onsite"
Near Austin, TX 78725
Joseph C.
Job Details: 10/22/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “noisy and not cleaning” complaint. Inspected unit and found spray bars not functioning correctly, due to blockages. Ordering new spray bars.No leaks detected, at time of service.; ordrng 1 W10448616 (arm-spray UPPER) and 1 WPW10319027 (spray arm LOWER)"
Near New Braunfels, TX 78132
Richard
Job Details: 10/22/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite to install control board. Installed new control board and dishwasher ran fine but drain pump is not working properly ordering pump and sensor. ; ordrng 1 WPW10531320 (drain pump) and 1 WPW10705575 (sensor)
Near Cedar Park, TX 78613
Lou
Job Details: 10/22/2019
WASHER LG WT5270CW "arrived on site to inspect washer noises. Upon further inspection, I attempted to place the unit in diagnostics but failed. I tested the unit in a spin cycle and could not duplicate the noise. I tilted the unit back and removed the the rotor and found the clutch teeth worn. When I placed the rotor back on and turned the rotor, the gearcase began to make the squeaking noise the customer has been hearing. I advised the customer that the gearcase would need to be replaced and that I would need to reschedule for a two hour job as replacing the gearcase could take approximately one and a half hours. No water leaks observed during service.; ordrng 1 CNOTE (2HR JOB)"
Near Austin, TX 78750
Tyler B.
Job Details: 10/22/2019
COOKTOP JENN-AIR JIC4430XB00 "Arrived on site model pic. Found 2 man was not need was able to remove unit and check fuse. Fuse is good, replaced display and still had error, found symptoms to be under ServiceMatters for all new module .2hr window needed; ordrng 1 CNOTE (2HR WINDOW ) and 1 CNOTE (OFFICE RS) and 1 W10857232 (module)"
Near Austin, TX 78732
Andy
Job Details: 10/22/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer no operations. Tested and inspected unit and found issues with latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78758
David
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to diagnose refrigerator with doors off level and condensation in RC. Heated and formed RC door gasket and confirmed perfect seal. Shimmed and adjusted refrigerator, and was able to level doors. Call complete."
Near Austin, TX 78731
Leonardo
Job Details: 10/22/2019
MICROWAVE KITCHENAID KMHS120ESS2 "Arrived on site to test unit for light not coming on when door is open. Tested unit. Found that 3 way switch burned out, replaced 3 way switch. Tested unit, u it test good.. Job complete"
Near Lakeway, TX 78734
Andy
Job Details: 10/22/2019
VENTHOOD JENN-AIR JXD7030YS5 Arrived on site for vent hood not retracting. Tested and inspected unit and found failed motor assembly. Ordering part. Office to schedule. 2 hour job needed.; ordrng 1 SEENOTE (2 HOUR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11187731 (MOTOR )
Near Belton, TX 76513
Chase
Job Details: 10/22/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site customer complaint was icemaker was still not make any ice put the unit in test mode it still would not harvest call tech line tech line told me to pull down the top assembly of the fridge and check power going to the icemaker when you have it in test mode there was no power going to the icemaker tech line told me to replace the main board; ordrng 1 W10843055 (cntrl-elec)
Near Round Rock, TX 78664
Cliff
Job Details: 10/22/2019
WASHER LG WM4270HVA Arrived on site to diagnose a washer that is leaking. Tested unit and found pressure tube has come off of tub assembly causing leak. Reassembled pressure tube and secured it properly. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Temple, TX 76504
Arthur B.
Job Details: 10/21/2019
OVEN WHIRLPOOL WFE505W0HS1 Arrived onsite for customer complaint of freestanding range getting F1E0 (Internal Board Error). Removed and replaced control board. Reassembled and tested. All work as designed. No other issues found.
Near Hubbard, TX 76648
Arthur B.
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived onsite for customer complaint of top mount refrigerator not making ice. Upon inspection, found water line to icemaker cut. Was able to repair line. Observed icemaker calling for water. Icemaker now works as designed. No other issues found. All water connections were dry at time or service."
Near Austin, TX 78759
Scott
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDF130PAHS0 "Arrived on site for no heater coming on . Ran diagnostics , found element not heating . Heater checked normal ,ohmed correctly . Found control not sending voltage .ordering control . Please call to set return visit .; ordrng 1 W11087225 (CONTROL)"
Near Austin, TX 78745
Robert
Job Details: 10/21/2019
WASHER GE GTW330ASK3WW Arrived on job for complaints of washer leaking. Found water dripping from valve. ; ordrng 1 WH13X26534 (VALVE)
Near Georgetown, TX 78628
Lou
Job Details: 10/21/2019
REFRIGERATOR GE DSE25JSHECSS "arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, I tested the dispenser and it dispensed a little water then slowly went to a trickle to nothing at all. I could hear the valve coming on when I pressed the dispenser paddle. I removed and replaced the filter housing and tested and the unit is operating as designed. I placed a new filter the customer provided and retested and again it operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Cliff
Job Details: 10/21/2019
RANGE KITCHENAID KDRS467VSS05 Arrived on site to diagnose a range that has a burner that is going out on low. Found center rear burner not adjusted properly. Adjusted flame size through valve and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78130
Richard
Job Details: 10/21/2019
WASHER MAYTAG MVWC425BW0 Arrived onsite for the washer not spinning. Ran diagnostics and found that the capacitor was just hanging under washer and found a motor fault error code. Also found that the drive pulley had come loose. Gear case tested ok. Ordering parts. ; ordrng 1 CNOTE (NEED AUTHORIZATION ) and 1 W10832724 (drive motor) and 1 W11395618 (CAP) and 1 WPW10006384 (drive belt)
Near Belton, TX 76513
Chase
Job Details: 10/21/2019
MICROWAVE KITCHENAID KMHS120ESS7 Arrived on site customer complaint was microwave display was not working replaced The display ran the unit everything work great
Near Austin, TX 78705
Kevin
Job Details: 10/21/2019
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site and inspected dishwasher and found error code F282 is constantly displaying. Spoke with tech line and they recommended replacing control board. Error is a communication problem between user interface and control.after replacement dishwasher will now complete a diagnostic cycle. No water leaks from connections at time of service,
Near Round Rock, TX 78681
Al
Job Details: 10/21/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived to inspect dishwasher drain issues.Confirmed the complaint and attempted service test mode and unit.Unit never drained.Customer said the garbage disposal was installed at the same time as the dishwasher.I discovered the knockout was still inside the disposal not allowing dishwasher to drain.I corrected the issue and unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78736
Luis
Job Details: 10/21/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for water leaking and deli drawer issues. Found bearings in left side damaged,found fresh food evaporator drain frozen over,found crack on thermistor. Defrosted drain,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie,secured cover with 4 screws. Replaced slide assembly tested drawer operation good."
Near Leander, TX 78641
Jonathan
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and advanced cycle while lightly pressing door switch. Tested water valve. Found ice maker not advancing without initiating. Removed ice maker and installed new. Assembled unit and monitored cycle without initiating. Found all tested good, no water leaks detected.
Near Round Rock, TX 78681
Chase
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived on site customer complaint was that icemaker would sometimes dispense ice automatically ice is just getting stuck in the shoot call customer told her to hold her cup there until the rest of the ice comes out of the shoot all lines are dry
Near Georgetown, TX 78633
Cliff
Job Details: 10/21/2019
WASHER WHIRLPOOL WFW94HEXW2 Arrived on site to diagnose a washing machine that will not spin. Tested unit and found no mechanical failures at this time and item being washed too heavy preventing the washer from balancing the load. Advised homeowner on findings. No further repairs are needed and no leaks were found at time of service.
Near Lago Vista, TX 78645
Jonathan
Job Details: 10/21/2019
FREEZER WHIRLPOOL WSZ57L18DM03 "Arrived on site to install previous diagnosed part. Pulled unit to gain access to hinge. Removed damaged door and installed new. Installed unit and leveled with refrigerator. Tested door seal and all other operations. All tested good, no water leaks detected."
Near Austin, TX 78744
Kevin
Job Details: 10/21/2019
DRYER FRIGIDAIRE FDE336RES1 "Arrived on site and replaced basket seal, and felt glide, due to the age of the dryer removing old basket seal did not expose any clean metal for adhesive to attach to.
Near Del Valle, TX 78617
Joseph C.
Job Details: 10/21/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for “not cooling” complaint. Inspected unit and found evaporator fan to be faulty. Removed and replaced evaporator fan. Unit checks good. No leaks detected, at time of service."