Service History 550

Near Spicewood, TX 78669
Brandon
Job Details: 06/26/2020
ICE MACHINE KITCHENAID KUIS155HLS2 "Arrived on site to replace drain pump, unit tested good,
Near New Braunfels, TX 78132
Richard
Job Details: 06/26/2020
OVEN WHIRLPOOL KEBC278KSS03
Near Austin, TX 78744
Luis
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for no ice. Unable to run force harvest diagnosed a defective icemaker. Replaced icemaker,ran harvest,icemaker passed and filled with water."
Near Hutto, TX 78634
Cliff
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found motor not operational. Replaced dispenser motor and found no change. Controls and UI will be needed to complete repair. Also ordering another motor in case needed.; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UI) and 1 WPW10317991 (motor)
Near Austin, TX 78741
Jacob
Job Details: 06/26/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for unit making loud noise. Tested unit. Hear loud noises. Tried to take off bolt for wash plate. Bolt is seized up and could not be removed. Ordered parts. Requested 2MAN and 2HR. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 REQUEST (2HR) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11219115 (TUB-OUTER) and 1 WP8533928 (screw) and 7 WP8533953 (screw)s and 1 WPW10215093 (FILTER)
Near Austin, TX 78723
Eman J.
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived onsite to install previous diagnosed parts. Defrosted customer refrigerator. Replaced thermistor kit and fan scroll. Tested system. Everything works as designed. No water leaks at time of service
Near Canyon Lake, TX 78130
Noah D
Job Details: 06/26/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site to inspect dryer for loud noises and console issues, upon inspection found the motor and wheel making noise, replaced motor, idler wheel, console and wheel. All parts replaced and tested for problems. Complete"
Near Austin, TX 78757
David Z
Job Details: 06/26/2020
WASHER KENMORE 110.2110201 "Arrived on site to diagnose washer that was walking and banging when in use with more then a light load. Performs diagnostic on unit. Only error code found was off balance. Ran unit and could not see any unusual behavior with it. Rotating assembly parts aLl feel good, no loud bearing noise. Recommended we replace suspension rods due to age of unit and slightly extra springiness.
Near Austin, TX 78737
Kevin
Job Details: 06/26/2020
REFRIGERATOR FRIGIDAIRE FKCH17F7HWC "Arrived on site and inspected freezer found water dripping from heat exchanger, heat exchanger has insulation foam around it that is collecting water. Spoke with LM who recommended removing insulation entirely and ensuring that The lowest point of the copper tubing is above drain pan. Water should no longer sit against tube.
Near Manor, TX 78653
Andy
Job Details: 06/26/2020
WASHER WHIRLPOOL MVWX655DW2 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new with some but little improvement. Tested and inspected unit and found faileddrain pump and broken wire going to drain pump. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Left unit unplugged and advised customer not to use.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11255099 (HARNESS ) and 1 W11399437 (DRAIN PUMP )
Near Spicewood, TX 78669
Brandon
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for customer complaint of unit not making ice and not dispensing, found frozen ice in fill tube, and ice build up between auger shaft and ice bin. I removed frozen ice and ice build up, ice maker, valve, ice fan motor, and 0 degrees in ice bin section, tested good. If problem continues will need fill tube."
Near Austin, TX 78725
Eman J.
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for refrigerator freezer frosting up. Tested system. Found no thermistor faulty. Ordering thermistor WPW10384183.. ; ordrng 1 WPW10384183 (thermistor)
Near Lakeway, TX 78734
Luis
Job Details: 06/26/2020
REFRIGERATOR JENN-AIR JS42PPDUDE01 Arrived on site for a defective kickplate. Installed correct kickplate whirlpool sent customer tested operation unit working as designed.
Near Cedar Park, TX 78613
Kayman
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived onsite for refrigerator ice maker not dispensing. Upon inspection I found the UI slightly dimmed on one side and not respond correctly to touch commands. I replaced the UI and it is now fully lit. But it is still intermittently not dispensing indicating a pad issue. I got it to dispense but the separator stayed open. Unit will need pad assembly replaced and separator. Ordering separator (WPW10291704) pad (WPW10420671). Office for AUTHO on parts needed. ; ordrng 1 WPW10291704 (door-ice)
Near Austin, TX 78746
Wesley
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Near Hutto, TX 78634
Kayman
Job Details: 06/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for scratched oven handle. I found the scratch replaced the handle and unit is working as designed. Job complete.
Near Burnet, TX 78611
James
Job Details: 06/26/2020
COOKTOP KITCHENAID KICU509XSS00 Arrived on site and tested operation. Found f47 on right side burners. Found right side of module has failed. Unit will need new module to repair. ; schdld next appmnt
Near Pflugerville, TX 78660
Cliff
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KBFS20EVMS13 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found no refrigerant in the system indicating a leak.
Near Austin, TX 78717
Kayman
Job Details: 06/26/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for scratched panel on oven/range. Replaced panel. Unit is working as designed. Job complete.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on job for complaints of not cooling. Removed back and found oil leaking spoke to CS and recommended ordering compressor. Will need SS TEC.; ordrng 1 W10507884 (compressor)
Near Pflugerville, TX 78660
Cliff
Job Details: 06/26/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to replace door hinge for range. Replace part and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78750
Kayman
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Arrived onsite for gasket failure. Installed gaskets unit is working as designed. Job complete.
Near Austin, TX 78749
Jacob
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWBM00 Arrived onsite for unit not making ice. Tested unit. Found that ice maker was not making ice. ordrng 1 W10884390 (icemaker)
Near Dripping Springs, TX 78620
Robert
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job to replace extension. Removed ice from refrigerator drain. Removed extension and found blockage. Replaced extension with new. No leaks detected at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 06/26/2020
MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on job for complaints of no power. Found fuse open. Replaced fuse microwave powered on. Ran test for heating, fans and lights."
Near Austin, TX 78758
Wesley
Job Details: 06/26/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and corrected UI failure by replacing UI with DZ. Unit is now operating as designed.
Near Austin, TX 78758
David Z
Job Details: 06/26/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose leaking washer. Performed diagnostic On unit. Customer also informed me it leaks later in the cycle and not immediately, and they see it in the front. Found leak coming from the dispenser, leaving a water and soap trail down the front of unit and on floor. Ordering new dispenser and 2 man job due to stacked units. Office to schedule return for 2 man. ; ordrng 1 2MAN (2MAN JOB) and 1 W11318755 (drawer)"
Near Austin, TX 78737
Kevin
Job Details: 06/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site and found oven is not hooked up to Wi-Fi per service pointer necessary to receive updates. Assisted customer to correct issue and confirmed oven is heating properly, job complete"
Near Austin, TX 78736
Kevin
Job Details: 06/26/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer making a squeaking noise, could not duplicate noise and washer is stacked with dryer. Will need two technicians to diagnose further. Washer call should be scheduled along with dryer. Squeaking noise may be due to springs moving when tub is getting up to speed during the spin cycle.; ordrng 1 W11316255 (VALVE) and 1 W11316256 (VALVE) and 1 W11316609 (DRAIN PUMP ) and 1 W11318806 (METERING PUMP)"
Near Temple, TX 76501
Al
Job Details: 06/26/2020
DRYER MAYTAG MEDB765FW0 "Arrived to inspect dryer heating but not turning.Confirmed the complaint and found the belt was broken and laying inside the unit.Removed and replaced the belt, reassembled and unit tested as designed.Customer satisfied.Job complete"
Near Round Rock, TX 78681
Cliff
Job Details: 06/26/2020
REFRIGERATOR KENMORE 106.5117931 Arrived on site to diagnose a refrigerator that is freezing items in the fresh food section. Tested unit and found fan motor and air damper working properly. Did note homeowner has several items blocking airflow behind refrigerator shelving. Advised homeowner on findings and that gaps between the liner and shelving need to stay open to allow proper cooling. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78731
Luis
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install parts previous tech order. Installed a new freezer led powered unit on all leds working correctly. AUTHO WQU6R00APL1
Near Wimberley, TX 78676
Robert
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on job to replace icemaker, module and control. After replacement test operation. No leaks detected at time of service"
Near Austin, TX 78702
Luis
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for unit not draining and no lights. customer defrosted drain,checked drainage good water draining into pan under unit,advised customer unit will need heater probe
Near Dripping Springs, TX 78620
Robert
Job Details: 06/26/2020
WASHER WHIRLPOOL WFW9620HC1 Arrived on job to replace tub. Found tub replacement to be wrong part. Called parts and correct part on order. Will also need stabilizer ; ordrng 4 W11316766 (SHOCKED)s
Near Austin, TX 78754
Scott
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for ffridggge leaking found fill tube to IM cracked . Also found water n floor of fresh food . Ordering Fill tube ,also filter head and valve to have on hand if needed . Please call to:set return .; ordrng 1 W11043013 (valve) and 1 W11346622 (FILTER HEAD ) and 1 W11415785 (FILL TUBE )"
Near Smithville, TX 78957
Andy
Job Details: 06/26/2020
WINE COOLER KITCHENAID KUBL304ESS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Seguin, TX 78155
Noah D
Job Details: 06/26/2020
WASHER MAYTAG MVWB765FW4 "Arrived on site to inspect washer for not spinning correctly, upon inspection found the motor not stopping or registering correct spins, ordering control and rotor, office to reschedule; ordrng 1 W10897040 (ROTOR) and 1 W11266618 (CONTROL )"
Near Georgetown, TX 78626
Paul
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "(Tg)Arrived on site for refrigerator not dispensing ice. Found that ice had gotten jammed between auger teeth and inner ice bucket preventing ice from dispensing. Replaced ice container, plate, & auger shaft. Tested ice bin and dispenser as well as ice maker for any further issues. Entire unit is working as designed. No water leaks present during service. Call complete."
Near Killeen, TX 76542
Al
Job Details: 06/26/2020
MICROWAVE WHIRLPOOL WMH1164XWS1 "Arrived to inspect microwave bulb issues.Discovered the relay in the main control is defective causing the lighting issues.Ordering the main control, customer will supply bulbs on return service call.Needs more work ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WPW10452074 (CONTROL)"
Near Killeen, TX 76541
Jonathan M
Job Details: 06/26/2020
REFRIGERATOR FRIGIDAIRE FRT21H7ASB5 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and access valve. Defrosted ice clump in freezer with a steamer and vacuumed out system to check for air leaks. Found unit held vacuum for a10 minutes without dropping. Charge system and found pressures stabilized at 0 psi on the low side and 140 psi on the high side. Freezer evaporator developed a great frost pattern and unit is working as designed. Call complete."
Near Austin, TX 78703
Luis
Job Details: 06/26/2020
ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site for no ice. Ran diagnostics no water entering pan diagnosed a defective valve,installed a new valve ran diagnostics good water flow,unit passed all other test."
Near Spicewood, TX 78669
Brandon
Job Details: 06/26/2020
ICE MACHINE WHIRLPOOL KUIC15NRXS1 "Arrived on site for customer complaint of unit not making ice, found broken water pan. Valve tested good, all pumps tested good, compressor tested good, ordering water pan. ; ordrng 1 WP2185625 (pan-water)"
Near Leander, TX 78641
Lou
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install previously diagnosed and ordered parts. Per service pointer #W11092686e and techline recommendations, I removed and replaced the RC evap motor harness, drip pan and using the 2 clamps provided along with zipties, I secured the evaporator to the back of the unit, secured the thermistor with foil tape and ziptie, placed permagum around the gap at the drain tube before placing the drip pan in. Replaced the evap cover and tested the unit. Unit began to cool as designed. Cleaned up the water that spilled from the evap pan at the bottom of the unit and checked the drain tube and it was still secured. No water leaks observed during service, job completed."
Near Austin, TX 78746
Leonardo
Job Details: 06/26/2020
RANGE JENN-AIR JES1750FS1 Arrived on site to test unit for convection fan making noise. Found bad convection fan ordering new fan W11107275 office to reschedule ; ordrng 1 W11107275 (CONVECTION FAN )
Near Round Rock, TX 78664
Kayman
Job Details: 06/26/2020
REFRIGERATOR UNKNOWN GI7FVCXWY02 Arrived onsite for previously diagnosed parts install. Installed the harness. Unit is working as designed. . Job complete
Near Leander, TX 78641
Jonathan S
Job Details: 06/26/2020
WASHER WHIRLPOOL MVWB835DW "Arrived on site for washer leaking from underneath. Performed diagnostics mode and tested operation. Found water leaking at inlet valve. Removed failed and found at fault. Removed failed belt valve and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.
Near Belton, TX 76513
Paul
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Arrived onsite for a refrigerator with a pin hole size leak in the FC evaporator. I confirmed the leak. I replaced the FC evaporator and drier. I added a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.50 oz’s of R134A refrigerant. I tested the unit and found it working as designed. There were no water leaks present at the time of service. Call complete.
Near McGregor, TX 76657
Jonathan M
Job Details: 06/26/2020
REFRIGERATOR THERMADOR T30IR900SP03 Arrived onsite for refrigerator that is completely dead. Inspected unit and work area. Found refrigerator not doing anything. Tested on and off switch and found it working as designed. I could not test the unit due to the unit having trim stuck around it. I called Thermidorian Techline and spoke to Adrian. He advised to bring both the filter board part numbers 2000013 and 11032239 as well as the main control board. Office will need to research the filter board as the part numbers he gave me I could not find on Marcone or through the Bosch parts website. Office will need to contact customer when parts become available; ordrng 1 12027091 (CONTROL)
Near Buda, TX 78610
Leonardo
Job Details: 06/26/2020
MICROWAVE WHIRLPOOL KHMC1857WSS Arrived on site to test unit for no display. Found bad high voltage issue making fuse blow.
Near Austin, TX 78746
Luis
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for door issues. Found door slightly sticking added grease to tracks tested door operation good.
Near Austin, TX 78738
Brandon
Job Details: 06/26/2020
COOKTOP WHIRLPOOL KCGC506JSS00 "Arrived on site for customer complaint of front right burner taking a long time to ignite, found faulty burner head and cap, ordering burner head and cap. ; ordrng 1 W11344538 (CAP) and 1 W11344539 (BURNER HEAD)"
Near Austin, TX 78728
David Z
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRS975SIDM00 "Arrived on site to diagnose refrigerator with no lights in the freezer compartment. Performed diagnostic. Found upper LeD module out, and lower very dim. Popped out and replaced upper LeD light and retested. All is working as designed.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for display not working. Test unit and kind loose connection. Secured connection test unit and unit test good unit heating correctly.
Near Austin, TX 78733
Wesley
Job Details: 06/26/2020
WASHER LG WM3360HVCA Arrived onsite and found unit house valves could not be shut off to replace washer valves. After this determination I reset and cleared drain trap. Unit fills properly and unit drains properly. Watched a rinse and spin and saw all operating as designed. Advised customer on repair.
Near Austin, TX 78737
Jacob
Job Details: 06/26/2020
MICROWAVE WHIRLPOOL WOC54EC0AS00 "Arrived onsite replace parts ordered by previous tech. Replaced parts. Still getting F1E5 error code, inverter error. Spoke with CS. ; saved tckt"
Near San Marcos, TX 78666
Richard
Job Details: 06/26/2020
OVEN KITCHENAID KODE300ESS04 Arrived onsite for the range making a noise. Replaced convection baffle and adjusted fan blades and tested good. Complete
Near Round Rock, TX 78681
David Z
Job Details: 06/26/2020
COOKTOP MAYTAG CSG7000CAE "Arrived on site to diagnose cooktop that would at times not light. Talked to tenant who says that this happens about 50% of the time. When I asked if it sparks he said he does hear the clicking. I recommended to owner that we can replace the spark module and switches as a proactive repair since the unit is working fine for me.
Near Wimberley, TX 78676
Robert
Job Details: 06/26/2020
VENTHOOD UNKNOWN UXT5230BDS1 Arrived on job for complaints of vibration. Found fan blade off balance. Removed blade and test no vibration. Will need to replace fan blade.; ordrng 1 W10416840 (fan blade)
Near Burnet, TX 78611
James
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived on site and tested operation. Found items in fresh food section frozen. Unit set to recommended. Tested product temperature and found fresh food at 33 degrees and unit running. Tested thermistor and found to be out of range. Also found control slow to respond to input. Installed new control and thermistor. Unit tests good. Job complete
Near Leander, TX 78641
Jonathan S
Job Details: 06/26/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site for refrigerator when attempting to dispense water pressure will be low and as it continues to dispense pressure will be normal. Paddle continues to stick when dispensing. Inspected unit and work area. Tested dispenser and found spring on paddle not operating correctly. Will need to replace complete ice door and paddle with harness. Office to schedule appointment when ETA is available. ; ordrng 1 SWITCH (W11087492) and 1 W10704135 (JUMPER HARNESS ) and 1 W10792148 (PADDLE) and 1 W11048097 (ICE DOOR) and 1 W11109505 (SPRING) and 1 W11189145 (ICE DOOR MOTOR BRACKET )
Near Austin, TX 78739
Kevin
Job Details: 06/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site and found no amount of adjustment will raise left door to level it. spoke with Techline and they recommended bringing back W4387828bulk, 489341, to correct issue SR 7728176256; ordrng 5 489341 (washer)s and 1 W4387828BULK"
Near Austin, TX 78759
Scott
Job Details: 06/26/2020
DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site , replaced sump and motor,drain pump,lower rack wheels ,control and UI console . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete ."
Near , TX 78628
James
Job Details: 06/26/2020
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site and found dent on top left side of vent hood. Took photos and called tech line. Spoke to Steve #7728177924. .
Near Austin, TX 78751
Eman J.
Job Details: 06/26/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher not washing. Tested system. Found pump and motor faulty. Replaced pump and motor. Tested system. Everything works as designed. No water leaks at time of service. Job complete.
Near Austin, TX 78724
Scott
Job Details: 06/26/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site for left front burner . Found ceramic on event cracked and broken off . Ordering left front dual burner , also ordering switch if needed . No other issues . Call to set return .; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)"
Near Austin, TX 78721
Eman J.
Job Details: 06/26/2020
WASHER MAYTAG MVWC465HW2 "Arrived onsite form washer Leaking. Tested system. Found washer is leak king from front left off tub. Customer needs u tub replacement. Ordering tub W10371566, clean out filter WPW10215093, and screw WP8533928; ordrng 1 W10371566 (tub) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"
Near Burnet, TX 78611
James
Job Details: 06/26/2020
RANGE THERMADOR PRD486WDGU/01 Arrived on site and tested operation. Found right oven display blank but selection knob functions and unit heats. Disconnected power and verified all connections secure. Reconnected power and unit is operating properly and all functions test good. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 06/26/2020
RANGE WHIRLPOOL KCGS356ESS00 Arrived on site and tested operation. Found front left burner hard to ignite and will not ignite most attempts. Found burner head to be faulty. Installed new and tested. Found left rear and right front to have incorrect flame as well. Found incorrect orifices in both. Corrected orifice placement and tested operation. Unit tests good. Job complete
Near Seguin, TX 78155
Noah D
Job Details: 06/26/2020
RANGE WHIRLPOOL WFE525S0JW0 "Arrived on site to inspect range for not sliding correctly,upon inspection found the glides provided by customer off, replaced them and checked for misalignment. Job complete"
Near Austin, TX 78748
Jacob
Job Details: 06/26/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived onsite for unit having a Smokey type smell when running and water somehow was in the drum. Looked inside unit. Found no water. Let unit run to smell of any type of Smokey smell coming from the unit. Unit is working as designed. Gave customer instruct on the heating element will give off a smell when it’s brand new, and will go away over time. No issues at this time. Job complete"
Near Killeen, TX 76543
Al
Job Details: 06/26/2020
REFRIGERATOR FRIGIDAIRE ED5PHAXST02 "Arrived to inspect side by side refrigerator not cooling.Discovered the compressor is burning hot to the touch, the unit is located inside the customers garage where temperatures were extremely hot.Ordering compressor, access valve and dye drier, AUTHORIZATION sealed system technician and 2 hours.; ordrng 1 876764 (ACCESS VALVE ) and 1 CNOTE (2HOURS) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (AUTHORIZATION ) and 1 W10139460 (COMPRESSOR )"
Near Cedar Creek, TX 78612
Andy
Job Details: 06/26/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site for refrigerator not making ice. Tested and inspected unit and found issues with ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
David S
Job Details: 06/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for all 5 doors having rust on them. I inspected the doors and found rust spots that would not clean off. I removed all 5 doors and replaced them with new. I checked all the units operating, and the unit is operating as designed. No water leaks detected."
Near Temple, TX 76502
Paul
Job Details: 06/26/2020
WASHER MAYTAG MVWX655DW1 (Tg) Arrived on site for washer making loud noise. I found the wash plate teeth stripped and causing the noise the customer was hearing every time it would change directions in agitate. I changed the wash plate and tested. All is working as designed and no water leaks were present at the time of service.
Near Manor, TX 78653
Scott
Job Details: 06/26/2020
DISHWASHER AMANA ADB1400AGB1 "Arrived on site for poor drying . Arrived in time for unit while it was in dry cycle . Heater is coming on . Customer isn’t using rinse aid . Instructed customer on importance of using rinse aid . No water leaks detected at time of service , job complete ."
Near Austin, TX 78704
Eman J.
Job Details: 06/26/2020
RANGE JENN-AIR JDRP436HL00 Arrived onsite to install previous diagnosed parts. Replaced control. Tested system. Everything works as designed. Job complete.
Near Jonestown, TX 78645
Lou
Job Details: 06/25/2020
DISHWASHER KITCHENAID KUDS03FTSS2 "Arrived on site to inspect dishwasher door squeaking badly. Upon further inspection, I opened the unit door and it was squeaking loudly. I found where the pulleys we’re rubbing and I applied a lubricant and it continued to squeak.. I am ordering the link kit, 2 springs and 2 hinges and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service with job #260375. No water leaks observed during service.; ordrng 2 8194001 (LINK)s and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (SCHEDULE WITH TICKET #260375) and 2 WP8270020 (door spring)s and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"
Near Elgin, TX 78621
Andy
Job Details: 06/25/2020
REFRIGERATOR GE GDE20GGHBRBB "Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed temperature sensor. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WR55X10025 (sensor,temp ff)"
Near Austin, TX 78703
Luis
Job Details: 06/25/2020
ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for no ice. Ran diagnostics weak water flow to pan,removed filter water flow got better but still weak,with water in pan water leaking from a crack at drain pump diagnosed unit will need a new pan and water valve.
Near Georgetown, TX 78633
Al
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect ice bin stuck inside unit.I pressed the release button and ice container release from unit as designed.Showed customer how to depress the button and pull, but due to her hand strength, she is unable to successfully complete pulling the bin free from the unit.I suggested she dispense all the ice until there is no more, to prevent from having to pull it free.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78753
Eman J.
Job Details: 06/25/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Arrived onsite for refrigerator not making ice. Tested system. Found a ball of ice on top right hand comer of evaporator. Customer needs a sealed system. Ordering evaporator W11407409, compressor W11209866, drier W11107829. office please reschedule customer ; ordrng 1 W11107829 (DRIER) and 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR )"
Near Austin, TX 78748
Kevin
Job Details: 06/25/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found other light is unresponsive, will need to bring back control board to correct issue. Pre-ordered control board did not arrive.; ordrng 1 W11126814 (CONTROL )"
Near San Marcos, TX 78666
Richard
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the separator leaking water and mullion came off again. While reattaching the mullion found that the plastic holder is no good causing the mullion to keep coming off will need to order the left hand fix the issue. Office to reschedule ; ordrng 1 W10815695 (dor-fip ss) and 1 W10919724 (door-ice)
Near Buda, TX 78610
Jacob
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived onsite for unit not cooling. Tested unit. Upon inspection. Found that the control board was not sending voltage to the start relay to start the compressor, attempted to change control board but wrong control board was ordered. Ordered parts. ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10197428 (start relay)"
Near Austin, TX 78757
Scott
Job Details: 06/25/2020
RANGE WHIRLPOOL WFE505W0JS0 Will need control panel . Order in control panel . Call to set return ; ordrng 1 W11175518 (panl-cntrl)
Near Austin, TX 78726
David Z
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRFC400ESS00 Arrived on site to install previously diagnosed parts to resolve water leak. Replaced inlet valve and retested. Unit no longer leaks and dispenses water fine. All is working as designed. Call complete.
Near Blanco, TX 78606
Brandon
Job Details: 06/25/2020
COOKTOP JENN-AIR JED3430WB00 "Arrived on site for customer complaint of front left burner not working and making a buzzing noise, found faulty switch, ordering switch and bringing burner just in case. ; ordrng 1 WPW10178022 (elmnt-surf) and 1 WPW10234425 (switch-inf)"
Near New Braunfels, TX 78132
Richard
Job Details: 06/25/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for the for the range burners not working properly. During testing found no issues with the burners at this time. Advised customer to take Video recording of the issue if it happens again. Complete
Near Lakeway, TX 78738
David Z
Job Details: 06/25/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to install previously diagnosed parts to resolve leaking diverter in sump assembly. Replaced sump and motor assembly and retested. Unit is running properly and no longer leaking.
Near Round Rock, TX 78681
Jonathan S
Job Details: 06/25/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site for washer leaking intermittently. Inspected unit and work area. Found water marking on back by vent. Performed diagnostics mode and checked fault codes. Found fault code F0-E2 over suds and F0-E5 off balance load. Performed manual test cycle and checked pressure switch. Inspected under neither unit and no signs of water. Ran automatic test mode and signs of leaks. Spoke with customer on error codes and user care guide. All tested good, no water leaks detected during service."
Near Austin, TX 78717
Paul
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived onsite for a refrigerator with the freezer not cooling correctly and frost build up in the rear of the unit. The customer stated the frost had cleared off of the rear vents since the previous tech was here but felt like the unit still wasn’t cold enough. I asked the customer if the unit had been making ice and mr stated that it was making ice. I tested the thermistors and the fans. All checked good and were working as designed. I checked the FC temp and found it at 12 degrees when the compressor and evaporator fan came on and the compartment was dropping a degree a minute and working as designed. I explained to mr that the small amount of frost that was on the front of the evaporator cover would continue to evaporate and go away on its own. Call complete.
Near Kyle, TX 78640
Robert
Job Details: 06/25/2020
WASHER LG WM3370HWA Arrived on job for complaints of not washing and le code. Rand diagnostics and all functions working except motor. Will need wash motor to complete. ; ordrng 1 4417EA1002Y (MOTOR )
Near Georgetown, TX 78628
Wesley
Job Details: 06/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found sump and motor not operating. ; ordrng 1 W11085683 (pump&motor)
Near Austin, TX 78703
Leonardo
Job Details: 06/25/2020
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to replace vent fan. Replaced fan test unit and unit test good. No leaks present at this time
Near Lago Vista, TX 78645
Lou
Job Details: 06/25/2020
FREEZER FRIGIDAIRE FGVU21F8QFB "Arrived on site to inspect upright freezer control issues. Upon further inspection, I found that the UI control display is missing numbers. I am ordering the UI control and CNOTE-AUTHORIZATION and office to schedule return service. No water leaks observed during service.; ordrng 1 808772225 (CONTROL)"
Near New Braunfels, TX 78130
Richard
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for the refrigerator freezing food inside fresh food. Ran diagnostics and found that the damper control is not closing. Also found that the ice maker is intermittently leaking water. Will need to replaced damper control, ice maker , UI control on next visit. Office to reschedule ; ordrng 1 W11284720 (panel-ui) and 1 WPW10196393 (damper control assy)"
Near Georgetown, TX 78633
Al
Job Details: 06/25/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived to install previously ordered parts.Removed and replaced the harness and tested the unit water and unit still didn’t dispense water.Removed and replaced the valve, reassembled and unit tested as designed and dispensed water.All water lines were dry at the end of service.Job complete"
Near Round Rock, TX 78665
Cliff
Job Details: 06/25/2020
REFRIGERATOR WHIRLPOOL WRS586FLDB01 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found eight of 10 wires broken at lower freezer door hinge. Freezer door will need to be replaced as wiring harness is molded inside of door at time of manufacturing. Office will need to return appointment after repairs have been authorized.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 LW10701908 (dor-fip BLACK)
Near Austin, TX 78738
Robert
Job Details: 06/25/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on job for complaints of noise. Found cover for compressor electrical loose and rattling. Secured cover and added noise pad as well. No leaks detected at time of service.