We serviced a
KENMORE REFRIGERATOR
Model 253.240421
Near Georgetown, TX 78628
Lou
Job Details: 11/08/2022
"Arrived on site to inspect upright freezer noises. Upon further inspection, I found the unit plugged in and the compressor operating. I test3d temps inside and the showed to be -6 degrees. The customer advised that they unplugged the unit and after a few days, plugged it back in and it made an unusual rumbling noise. I advised the customer that it couldve been the compressor kicking on. I advised the customer that the unit is operating/cooling as designed and no repairs are needed at this time. I recommended that should the unit begin to make the noises consistently or stop cooling to call it in for service.No water leaks observed during service, job completed."
We serviced a
GE FREEZER
Model FUF21DLRDWW
Near Georgetown, TX 78628
Lou
Job Details: 11/08/2022
"Arrived on site to inspect upright freezer needing to be defrosted. Upon further inspection, I checked the door gasket before opening the door and found the gasket not sealing at the top of the door. I pushed on the door and it sealed properly. When I opened the door I found a large amount of frost built up in the door and on the shelves. I closed the door and it closed securely and when I went to open it again, the door was difficult to open due to the suction that was created. I advised the customer that the frost issue is from the door not being closed securely. I recommended that they remove the food items and unplug the unit to allow it to defrost. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
MAYTAG FREEZER
Model MQC1552TEW01
Near Austin, TX 78737
Luis
Job Details: 11/08/2022
"Arrived on site for freezer not freezing. Powered unit on let unit run weak frost on liner not fully frosting on upper section diagnosed a leak in the system,due to evaporator incased in liner
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78628
Lou
Job Details: 11/08/2022
"Arrived on site to inspect refrigerator with ice build up in freezer section. Upon further inspection, I found a slab of ice in the bottom of the FC section similar to,when the FC evaporator drain tube is closed. I pulled the unit out onto my floor protector and removed the back cover to gain access to the drain tube. Removed the drain tube and ran water through the top and it back filled out. I blew through the tube and debris came out of the tube. I ran hot water through the tube again and it flowed through the tube as designed. I re-installed the drain tube and using my steamer, I defrosted the ice in the drain tube at the evaporator and the ice in the drip pan. Tested flow through the drain tube and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WDT710PAYM3
Near Austin, TX 78721
Matthew
Job Details: 11/08/2022
Arrived onsite for dishwasher not heating at all and leaving dishes wet at the end of the cycle. Upon arrival inspected unit. Ran diagnostics and found stored error code for no heat. Ran test and found hotspots on element. Removed element and tested. Found no continuity and OL. Also found element blistering Replaced element. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78717
Paul
Job Details: 11/08/2022
Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the float and ran the diagnostics cycle to check for leaks. There were no water leaks present at the time of serviceCall complete.
We serviced a
WHIRLPOOL WASHER
Model Wfw9550ww00
Near Georgetown, TX 78626
Paul
Job Details: 11/08/2022
Arrived onsite for a washer displaying an F21 error message. I found multiple F21 errors stored. The CX also stated they had a suds message appear. I ran the diagnostics cycle and found the unit working as designed and the pump drained all the water out in a timely manner. During the diagnostics cycle the machine had a bunch of suds in it when agitating. I found the machine showing 999 cycles without running a clean cycle. I explained to the customer that the unit needed to have a clean cycle run with a washer cleaner to remove the excessive detergent build up. I also explained that it could take multiple cycles and to lay some towels at the back of of the unit when running the cycle incase suds come out of the vent. The washer is working as designed at their time.
We serviced a
JENN-AIR COOKTOP
Model JGD8345ADB22
Near Georgetown, TX 78633
Lou
Job Details: 11/08/2022
"Arrived on site to inspect cooktop with flames coming out the sides and knobs. Upon further inspection, I found the unit to be an older unit and the customer had already performed some repairs by replacing the burners. Customer advised that once they replaced the far end burners and turned it on, flames shot out from the vent/control area and the burner valves on the far end. I removed the burners and disassembled them and inspected and found one the burners had damage to the welds and the ignitor harness would not connect correctly to the ignitor. I replaced the damaged burner with a new burner that the customer provided and I adjusted the connectors on the ignitor harness. I removed the cooktop cover and inspected all gas lines, connections and electrical and tested the connections with my liquid gas leak detector and found no leaks or damaged wiring. I reassembled this unit and tested the two far end burners and after approximately two minutes of the burners being on a huge flame shot out from under the burner assembly and valve knobs. Customer was present during testing and witnessed the issue. I turned the burners off and immediately unplugged the unit and turned the gas off.
We serviced a
LG REFRIGERATOR
Model LDC22720ST
Near Belton, TX 76513
Tyler
Job Details: 11/08/2022
Arrived on site for refrigerator not making ice. Upon arrival confirmed issue issue and found no ice in bin. Found temps at 0/37 on arrival. Found water cutoff to unit. After restoring water I found unit functioning as designed with no leaks. Informed customer to give unit 48 hrs to fill bin. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Waco, TX 76708
Jonathan M
Job Details: 11/08/2022
Arrived on site for a refrigerator that is not cooling the refrigerator section very well. Inspected unit and work area. The customer advised that the freezer temperatures are perfect and they have had no problem with the freezer but the refrigerator seems to go outside of refrigeration temperatures before it begins to call and is spoiling some of their products. Inspected both evaporators and did not find any evidence of a defrost issue. Took pressures off the compressor and found the compressor running at 155 psi and five psi on high and low sides. Spoke to CS and was advised that these are proper operating pressures for this unit and that that would indicate there is no leak within the unit. Advise the issue would have to be electrical or a dc short issue. He advised me to go over the script with the customer pertaining to five door refrigerators and DC voltage issues.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78704
Wesley
Job Details: 11/08/2022
Arrived onsite for washing machine with failed hot water valve causing f8e1.
We serviced a
JENN-AIR RANGE
Model JIS1450DS3
Near Harker Heights, TX 76548
Tyler
Job Details: 11/08/2022
Arrived on site for range not allowing oven or control functions to work. Upon arrival confirmed issue and found cause of failure was due to outdated wiring connected to range. Unit was connected to a two worried setup instead of the 3-4 prong wiring needed for proper functionality. Range working as designed. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Austin, TX 78704
Wesley
Job Details: 11/08/2022
Arrived onsite for unit not draining. Found unit operating with clogged drain hose. Repaired by running house pressure through the drain hoses. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
LG WASHER
Model WM3400CW
Near Georgetown, TX 78633
Gerry C
Job Details: 11/08/2022
"Arrived to inspect leak. I found the drain pump strainer was not fully secured and after correcting the issue, the unit passes a quick service test and there were no signs of leakage. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL OVEN
Model KEHC379JSS08
Near Temple, TX 76502
David Z
Job Details: 11/08/2022
"Arrived on site to diagnose oven that is not heating after recent self clean cycle. Found unit has power, but is not heating. Removed unit from cavity (had to unwire to remove it) and tested elements and thermostat. Found thermostat open, elements good. Provided estimate to customer for new thermostat . Replaced thermostat and rewired. Tested unit and verified all working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Jarrell, TX 76537
David Z
Job Details: 11/08/2022
"Arrived on site to diagnose refrigerator that was leaking water after recent filter change. Removed filter and turned on water to unit. Found water running out of the filter head. Tried adjusting the hoses in the back of the head, but still leaking. Replaced reservoir and retested. Verified the leak is gone. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Kyle, TX 78640
Kevin
Job Details: 11/08/2022
"Arrived on site and found dryer is heating properly but airflow is showing restricted. Removed vent hose from rear of dryer and ran airflow test again and airflow is good. A vent cleaning service will be needed to correct issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Taylor, TX 76574
Cliff
Job Details: 11/08/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found defrost failure in fc caused by out of range thermistor. Replaced thermistor and all is working properly at this time. Customer to thaw unit for 24hrs prior to use and has signed waiver.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
Maurice R
Job Details: 11/08/2022
Arrived onsite for dishwasher overflowing. On inspection found out that the pump filter was complete clogged. CX clean the filter out and when I tested the unit it has no issues. Ran the unit 4 times in diagnostics mode and it never failed. Unit is operating as designed and no water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78723
Joe Z
Job Details: 11/08/2022
"Arrived onsite for unit leaking water. Upon arrival,customer pointed out that water is leaking from fill valve into gasket with unit off. Ran diagnostics and there are no saved error codesFound valve is weeping. Need to replace fill valve. Replaced valve W11038689. Test unit by running automatic test and unit is operating as designed. No further leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78739
Leonardo
Job Details: 11/08/2022
Arrived on site to replace heating element from special project. Replaced heating element test unit and unit test good job complete.
We serviced a
AMANA DRYER
Model NGD4655EW
Near Austin, TX 78754
Joe Z
Job Details: 11/08/2022
Arrived onsite for unit not drying. Upon arrival inspected unit. Found supply gas valve is shut off. Turned gas valve on and test unit. Unit now heats correctly. During test found the drum not turning. Need to replace belt. Replaced belt with truck stock belt 31241. Unit is operating as designed. Job complete
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Elgin, TX 78621
Joe Z
Job Details: 11/08/2022
Arrived onsite for dishes not getting clean. Upon arrival ran diagnostics and got F4-E3 motor not running. Found wash motor energizes but does not operate. Need to replace sump and motor. Replaced sump and motor and test unit. Unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/08/2022
Arrived onsite for dishwasher not finishing cycle. On inspection ran the unit in diagnostics mode and when it was supposed to start draining it the UI led were jumping back in forth on the UI. It finally went into drain mode. Replaced the control board and retested. It completed the diagnostic mode with out a issue. CX said that it all started when the unit was in cycle and the power ent out. They tried to restarted i. When they did it tripped the breaker. They reset the breaker and it came back on put would stop in the middle of a cycle. No water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Waco, TX 76708
Jonathan M
Job Details: 11/08/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the ice container and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model JMW2430IL03
Near Lorena, TX 76655
Jonathan M
Job Details: 11/08/2022
"Arrived on site for a microwave that wasnt allowing selections to be pressed. Inspected unit and work area. The customer advised that the unit had completely frozen and they were unable to use the unit until the power cycled the unit. They did advise that since then, the unit has been working and operating as designed. I did explain to the customer these issues can happen and that they did the right thing. Ran the unit through diagnostics and did not find any stored air codes. Tested all basic functions of the microwave and found the unit working as designed. Did advise the customer there is no issue at this time and call complete."
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Nolanville, TX 76559
Tyler
Job Details: 11/08/2022
Arrived on site for dryer not heating. Upon arrival confirmed issue issue. Found cause of failure was broken element coil. After replacing coil I also found large signs of dryer vent in home clogged. Instructed customer unit would need proper dryer vent cleaning before using dryer again. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Andice, TX 78628
Maurice R
Job Details: 11/08/2022
"Arrived onsite for dishwasher not draining. On inspection found water setting in the unit. Drain it out, ran the unit and it was not spraying water out of the spray arms. Replaced pump assembly and re-ran the unit and it was operating as designed. No water leaks detected during service."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Austin, TX 78738
Luis
Job Details: 11/08/2022
"Arrived on site. Diagnosed a defective led module,per service pointer removed all leds,installed updated led modules all leds working as designed. Autho S84638"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDW01
Near Austin, TX 78737
Luis
Job Details: 11/08/2022
"#4202Arrived on site for no ice. Found warped icemaker,replaced defective icemaker. Covered under warranty"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Austin, TX 78737
Leonardo
Job Details: 11/08/2022
Arrived on site to test unit for damaged front panel. Replaced front panel test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Round Rock, TX 78681
Paul
Job Details: 11/08/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the dampener. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Briarcliff, TX 78669
Scott
Job Details: 11/08/2022
"Arrived on site for dishwasher not starting . Ran diagnostics got 8-4,10-2. Checked float switch and found construction debris in tray under float switch . Cleaned tray out and reran diagnostics,as well as about 15 on normal wash . All checked normal. Job complete . No water leaks detected at time of service. Tightened door handle down ."
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Maxwell, TX 78656
Kevin
Job Details: 11/08/2022
"Arrived on site and found dryer is in the garage there is no power to run it. Disassembled dryer anyway and found tension pulley is deteriorating and rattles. Also several support wheels do not spin properly. Replaced all of them and dryer should be working properly now, child complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Canyon Lake, TX 78130
Andrew
Job Details: 11/08/2022
Arrived on site to test unit for loud rattling sound. Mimicked issue by placing compressor on high rpm. Removed rear cover and found no lines rubbing or touching. Advised customer noise is part of normal operation when variable speed compressor is in higher rpms. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Austin, TX 78759
Wesley
Job Details: 11/08/2022
Arrived onsite and tested unit for concerns after first use. Customer used the soak feature and were surprised by how much time was added and the first time heater use gave a factory stink. Unit is now operating as designed. No error codes. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Belton, TX 76513
David Z
Job Details: 11/08/2022
Arrived on site to install new auger motor and fork. Was able to diaassemble old unit and replaced with new. Tested with crushed and cubed ice and verified proper dispensing. Call complete.
We serviced a
AMANA DRYER
Model NED5800HW1
Near Austin, TX 78745
David S
Job Details: 11/08/2022
"Arrived on site for dryer intermittently turning off and not turning back on. I found the dryer working at the time of service. I gained access to the interior of the unit and tested all components. All components tested good. I found 124vac on line 2 and 120 vac on line 1, while the unit is not in use. I turned the unit onto a timed dry and measured voltage again. I found line 1 has dropped to 115 vac. I spoke to SW, the break is most likely breaking down during a load causing voltage to drop. We recommend the breaker being replaced. Job complete."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Austin, TX 78737
Leonardo
Job Details: 11/08/2022
Arrived on site to replace ui console. Replaced console test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Briarcliff, TX 78669
Scott
Job Details: 11/08/2022
"Arrived on site for oven flashing cooling fan error . Ran diagnostics and got 8-2 error code . Did power reset , ran fan test . All checked normal. Ran preheat on individual oven the both ovens no error codes . Couldnt duplicate any errors . Job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near San Marcos, TX 78666
Andrew
Job Details: 11/08/2022
"Arrived on site and replaced previously diagnosed front panel hangers and retention clip/nuts. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Lou
Job Details: 11/08/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit making an unusual noise during wash/ or water dispensing into,the tub and per techline recommendations, I removed and replaced the sump/motor assembly and inlet valve and tested. Unit is operating as designed with no leaks. I placed the unit back in its space and retested and it continues to operate as designed with no leaks. No water leaks observed during service, job completed."
We serviced a
KENMORE DISHWASHER
Model 665.12783K310
Near Austin, TX 78727
Vincent
Job Details: 11/08/2022
Arrived on site to install sump/motor. Tested unit and no leaks where present at time of service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/08/2022
Arrived onsite for LED light not working. On inspection the top of the fridge had no lights and the freezer was out to. Replaced the freezer one first did fix. Replaced 3 of the lights up in the RC in found the one that was bad. The lights started to work once replaced. O water leaks detected during service.
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Austin, TX 78738
Luis
Job Details: 11/08/2022
"Arrived on site for door issues. Found loose handles,removed door panel from cabinet,tightened screws behind panel,reinstalled door assembly tested door operation good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Kyle, TX 78640
Andrew
Job Details: 11/08/2022
"Arrived on site to test unit for door splitting. Found left side missing screws replaced screws, unit working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78757
Wesley
Job Details: 11/08/2022
Arrived onsite and tested unit for not spinning out the clothes and found unit running off balance with most loads and never pushing through to spin. Works fine in diagnostics. A home owner does not wish to proceed to repair due multiple contributing failures
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Mustang Ridge, TX 78610
Kevin
Job Details: 11/08/2022
"Arrived on site and replaced all parts diagnosed on previous visit, ran a diagnostic cycle after and washer is operating properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Marion, TX 78124
Andrey
Job Details: 11/08/2022
"Arrived on site to test unit for F5E4, error code, customer stated that she wanted to open door during cycle and it would not open so she powered unit off and when she powered it back the error code was present, tested unit found error code present and cleared code and ran a full diagnostics cycle, all components are running as designed, stated to customer that if the system detects water in unit it will not open since it only happened once advised customer on proper usage and to monitor and if issue starts occurring more frequently call us back at this time unit is running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Hutto, TX 78634
Cliff
Job Details: 11/08/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced fc door and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
Gerry C
Job Details: 11/08/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor, service port, 3 way valve and dye drier, noting no pressure within the system. I elected to instal the parts due to a questionable braze on the factory installed drier. Prior to vacuuming, I pressurized to 140 psi and observed a pressure drop of 3 psi within 5 minutes. I elected to isolate the Yoder loop with two service ports and observed a loss of 80 psi in 30 minutes, while awaiting tech assist to answer. Contacted MFG tech Bruce. I advised of my findings and was assigned file# 7735002189. I advised the CX they will be contacted to arrange product exchange. No leaks observed during service."
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Spicewood, TX 78669
Scott
Job Details: 11/08/2022
"Arrived on site to replace deli cover . Replaced cover . Customer is still having issues with ice building up and breaker is still tripping . Found gasket not sealing mid door . Rails are in good shape and sided of door are sealing . Used perma gum to bring center of gasket out . Door seems to be sealing properly . Instructed customer that if any moisture or frost occurs to call us ,and it may just need to replace FZ door . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Paul
Job Details: 11/08/2022
Arrived onsite for a refrigerator that started not cooling correctly again in the RC and there is frost building up again in the RC. I found frost buildup on the outside of the evaporator cover. I tested the thermistors in diagnostics and the evaporator thermistor was reading open. As soon as I moved the unit to gain access to the rear of the unit the display changed from showing open to a pass state. I could not get the unit to fail again. I removed all the frost and replaced the thermistor. I had 3.045 Kohms at the control to the new thermistor and it read 72 degrees which was the correct temp. I replaced the main control since it had read open for no good reason. Call complete.
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Liberty Hill, TX 78642
Maurice R
Job Details: 11/08/2022
Arrived onsite for previously diagnosed parts. On inspection the oven fans were making a winding noises. Replaced the fans and the noise is gone. Pre heated unit to make sure the noise did not come back once heat was introduced into the equation. Noise is gone.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Taylor, TX 76574
Cliff
Job Details: 11/08/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Copperas Cove, TX 76522
Tyler
Job Details: 11/08/2022
"Arrived on site for dryer needing previously diagnosed parts. Upon arrival installed required harness ui and electrodes. Found dryer now fully functioning as designed, call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pflugerville, TX 78660
Paul
Job Details: 11/08/2022
Arrived onsite for a refrigerator with the doors not level and seeing light on the inside because the doors are not sealing. I found the left RC door way lower than the right door. I also found the unit leaning forward. The customer complained that the center door mullion wouldnt catch the guide sometimes and I explained it was because the unit was not level. I leveled the unit and all doors are even and are working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Taylor, TX 76574
Cliff
Job Details: 11/08/2022
Arrived on site to diagnose a dishwasher that is leaking. Found water valve threads stripped and replaced valve. Unit was not installed at time of service for testing.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Georgetown, TX 78633
Gerry C
Job Details: 11/08/2022
Arrived to instal previously diagnosed and ordered part. I removed and replaced the previously broken adjuster and tested. The CX had decided not to pursue the dispenser. No leaks observed during service.
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Burnet, TX 78611
Kimo
Job Details: 11/08/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed the new front panel. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Andice, TX 78628
Maurice R
Job Details: 11/08/2022
"Arrived onsite for washer maker a pitch noise during spin cycle. On inspection ran the unit in diagnostics mode and did not find the noise. I ran the unit in spin mode for 15 mins trying to recreate the noise with no luck. Took the wash plate looking for a object that could make a loud noise. It was clear of any objects. CX had a video of the noise, told them to use the unit to try in recreate the issue. No water leaks detected during service."
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Elgin, TX 78621
Joe Z
Job Details: 11/08/2022
Arrived onsite for cracked glass on cooktop. Upon arrival inspected unit and found fracture in cooktop glass. Inspected glass and there are no chips in it. I believe crack is heat related. Need to replace glass cook top. Replaced glass cooktop and test unit . All burners operate as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Temple, TX 76502
David Z
Job Details: 11/08/2022
Arrived on site to diagnose washer that had issues closing the lid. On arrival found the trim around the left hinge was separated and catching. Replaced lid and tested. Verified all working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0js1
Near New Braunfels, TX 78130
Andrew
Job Details: 11/08/2022
Arrived on site to test unit for broken cooktop. Found unit in garage with no available power source. Inspected cooktop and found dent on top on metal cooktop frame. Spoke with Techline and was advised cooktop and LF burner need replaced. Spoke with safety and was advised due to dent unit would not be covered through warranty. . Job complete. SR#7734999465Safety SR#7734937937
We serviced a
WHIRLPOOL OVEN
Model KOCE900HSS02
Near Austin, TX 78732
Vincent
Job Details: 11/08/2022
Arrived on site to install previously diagnosed parts. Installed new appliance manager and tested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC3
Near Spicewood, TX 78669
Scott
Job Details: 11/08/2022
"Arrived on site for washer vibrating . Double checked to make sure shipping bolts are removed . Ran diagnostics,no error codes . Unit did bounce around some during spin . Found unit is not level . Back feet are about an inch higher then front . Raised front feet to level feet . Lock feet in with nut. Reran diagnostics all checked normal. Job complete ."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Austin, TX 78738
Kevin
Job Details: 11/08/2022
"Arrived on site and removed all water from washer. Inspected drain pump catch and found several clothing items. After clearing clothing items came from its working properly and will complete a diagnostic cycle. Recommend it to homeowner that any small items be put in a mesh bag For washing, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near San Marcos, TX 78666
Andrew
Job Details: 11/08/2022
Arrived on site and replaced previously diagnosed drive motor. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78752
Matthew
Job Details: 11/08/2022
Arrived onsite to replace faulty control board. Replaced board and tested. Unit is now functioning properly. Job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Seguin, TX 78155
Andrey
Job Details: 11/08/2022
"Arrived on site to test unit for water leak, customer stated that he noticed suds coming out the bottom after he drained unit and filled with water and ran with out soap no suds were detected, customer stated that he does have a water softener and they had to adjust the amount of detergent they used for the washing machine , advised customer to use liquid dishwasher soap so the amount can be adjusted to what works, ran diagnostics test all components tested good and after 20 minutes of operation no water leak was detected, customer will monitor and try to find the right amount of soap that needs to be used with his system, job complete"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAB3
Near San Marcos, TX 78666
Andrew
Job Details: 11/08/2022
"Arrived on site to test unit for display not responding/illuminating. Found connection from power cord was not properly connected causing control to fail. Secured connection and replaced control. Tested unit to 350, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78745
David S
Job Details: 11/08/2022
Arrived onsite for whirlpool dishwasher door being damaged. I inspected the unit and work area. I found the outer panel and ci sole damaged. I replaced both. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Temple, TX 76502
David Z
Job Details: 11/08/2022
"Arrived on site to diagnose washer making noise and vibrating when in use. On arrival customer showed me a video of the washer running, with her detergent on top sliding due to the vibration. I ran the unit and verified no abnormal noises or vibrations present on the unit. I discussed the lightweight design with the customer and advised it will make some noise, but as long as the unit does not walk it is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Killeen, TX 76549
Tyler
Job Details: 11/08/2022
Arrived on site for washer leaking. Upon arrival confirmed issue issue of leak but found no errors in diagnostics. Found cause of failure was a cracked drain hose. Replaced drain hose and found unit no longer leaking. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
Maurice R
Job Details: 11/08/2022
Arrived onsite for previously diagnosed parts. On inspection found that the motor was not working. Installed new pump assembly and tested unit in diagnostics mode. Unit working as designed. No water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Waco, TX 76712
Jonathan M
Job Details: 11/08/2022
"Arrived on site for a washing machine that is not drying clothes. Inspected the unit and work area. The customer advised that when the washer is put on low or medium spin, it does not seem to dry out the clothes as well as if they put it on a high speed spin. Ran the unit three diagnostics and did not find any store Derek oats. Ran the units for an auto test in the unit ran as designed. I did advise the customer that because of the G-force gravity created by the high speed spin, the unit would get more water out of the closed and in a lower speed spin. I advise the customer that this is normal operation and that everything is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Kyle, TX 78640
Andrew
Job Details: 11/08/2022
Arrived on site and replaced missing RC door switch. Unit working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Bertram, TX 78605
Kimo
Job Details: 11/08/2022
Arrived onsite for a washer that Is showing a slow drain code. Upon arrival I put unit into diagnostics and found the F9E1 code stored. I cleared the code and ran the drain pump through diagnostics mode and found that it wouldnt turn on . Upon further inspection I found that the drain pump harness had come unpinned. I was able to save the oem connector and re-pin it.I tested unit and found unit operating as designed job complete. No leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, TX 78628
Lou
Job Details: 11/08/2022
"Arrived on site to inspect dishwasher door not staying open. Upon further inspection, I tested the door at 90 degrees open and it would not stay open. I pulled the unit out and found the hinge pads were missing. I installed both hinge pads and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78753
Joe Z
Job Details: 11/08/2022
Arrived onsite to install previously ordered parts. Replaced sump and motor. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Bertram, TX 78605
Kimo
Job Details: 11/08/2022
Arrived onsite for dishwasher that will not go into wash. Upon arrival I put unit into diagnostics and found that there was a wash motor not running code I then ran a cycle and found that the Sump&motor would not run. I replaced the Sump&motor and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Austin, TX 78753
Joe Z
Job Details: 11/08/2022
Arrived onsite for drum will not turn. Upon arrival inspected unit. Checked polarity and polarity is good. Noticed motor not turning and element not energizing. Found fuse is OL and element is fractured. Need to replace fuse and element. Replaced fuse and element. Test unit. Unit is operating as designed. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Seguin, TX 78155
Andrey
Job Details: 11/08/2022
"Arrived on site to test unit for gaskets not sealing, tested unit found unit not installed in its location, unit is brand new and was not plugged in yet, customer stated that RC door is popping out more then the FC, advised customer that unit needs to be plugged in so the gaskets can be warmed up by form into place, put light in RC and FC gaskets are sealing properly, at this time job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Austin, TX 78737
Leonardo
Job Details: 11/08/2022
Arrived on site to test unit for no working customer said it was not the dishwasher with a problem that it was the oven. Advised customer to call Jenn air again to get work order on oven. Test dishwasher and thats working correctly.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Buchanan Dam, TX 78609
Kimo
Job Details: 11/08/2022
"Arrived onsite for a washer that Is showing f7e1. Upon arrival and inspection I found that the gearcase was leaking. I replaced the gearcase along with the actuator, cam, cap, and belt. And cleared the code and tested unit and found unit operating as designed no leaks . Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Woodway, TX 76712
Jonathan M
Job Details: 11/08/2022
Arrived on site for a dishwasher that has a service pointer to replace the heater. Inspected unit and work area. Did confirm that the customers model and serial numbers matched the model and serial numbers within the service pointer. Replaced the heater and tested the unit. The unit begin to work and operate as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78747
Leonardo
Job Details: 11/08/2022
Arrived on site to test unit for oven temp going down. Test unit at 350 and unit average temp correctly. Showed customer hot to calibrate job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Andrey
Job Details: 11/08/2022
"Arrived on site to replace previously diagnosed control, replaced control, tested unit unit now running, job complete"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Austin, TX 78738
Luis
Job Details: 11/08/2022
"Arrived on site for door issues. Found loose handles,removed door panel from cabinet,tightened screws behind panel,reinstalled door assembly tested door operation good."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Round Rock, TX 78664
Vincent
Job Details: 11/08/2022
"Arrived on site to inspect washer, inspected unit in work area. Customer had a concern of unit walking while washing. I just saw you in diagnostics and had no error codes, ran a diagnostic cycle and found that the legs were not properly leveled. Leveled the legs and re-test it. Unit is operating as a zone no leaks observed during service. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Dripping Springs, TX 78620
Luis
Job Details: 11/08/2022
"Arrived on site for no ice. Found no water flow during fill found harness no fully connected to valve,reinstalled harness ran diagnostics all test passed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manor, TX 78653
Matthew
Job Details: 11/08/2022
Unit In storage . Arrived onsite to replace faulty control board. Replaced board and tested. Calibrated unit and tested. Unit is operating as designed. Job complete
We serviced a
AMANA RANGE
Model AER6603SFW2
Near Seguin, TX 78155
Andrey
Job Details: 11/08/2022
"Arrived on site to to test unit for oven not heating, unit has been brought back to the rental place per customer request because she was not available today at her home, contacted customer and let her know that the unit has been serviced and they will deliver it back to her when she is back from work, inspected unit and found loose connections L2 in junction box, secured connections and tested unit, unit is now operating as designed job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near New Braunfels, TX 78130
Andrew
Job Details: 11/08/2022
Arrived on site to test unit for dryer top damage. Replaced top usingone stop dispatch. Unit working as designed. Advised customer on use and care of unit. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Round Rock, TX 78664
Paul
Job Details: 11/08/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the door switch and let the office know to have maintenance put the bulb back in it. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Cliff
Job Details: 11/08/2022
Arrived on site to replace previously ordered parts for WRT541SZDM01 Whirlpool refrigerator. Replaced light switch W11123941 and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78723
Joe Z
Job Details: 11/08/2022
"Arrived onsite for not operating. Upon arrival test unit and UI will not respond. Checked polarity and is good. Got 120 at control. Getting correct voltage to console. Found user interface was not secured to console securely. Secured UI to console. Test unit, unit now operates as designed. No leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS2
Near Austin, TX 78734
Kevin
Job Details: 11/08/2022
"Arrived on site and inspected dishwasher and found air inlet plastic has broken on the bottom of the inside door panel., Took pictures.
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Austin, TX 78750
Vincent
Job Details: 11/08/2022
"Arrived on site for oven, inspected unit and work area. CX complaint upper oven not heating enough. Remove oven from wall and gained access to element and found bake element open. Im ordering the part
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near New Braunfels, TX 78132
Andrey
Job Details: 11/08/2022
"Arrived on site to test unit for burners not igniting, unit is in the garage and not installed, but contractor stated that the issue is not the burner but it has 2 missing knobs and the oven door has fallen apart and a small scratch on the handle, ordering all necessary parts, knobs are missing parts ; ordrng 2 W11620491 (Knobs)s and 1 W11620705 (Handle) and 2 W11428245 (Screws)s"