Arrived on site to install new dishwasher heater pee SP W11540964. Installed new element and verified no damage or leaks present. Call complete.

"Arrived on site and found freezer is 33?, fresh food is 55?, took pictures. Found compressor is running and it is 113? on the surface, condenser fan is running. All interior lighting is off, deli user interface is not showing any power. No visible damage on deli UI harness, disconnected deli user interface and interior lighting has returned. Cannot hear any fans running in fresh food section or freezer on test three. Replaced control board and ran test three again, fresh food evaporator fan can be heard running but cannot confirm freezer evaporator fan is running due to ambient noise in the house. requested that customer monitor refrigerator for 48 hours to see how much improvement has been made. If refrigerator still is not cooling will need a sealed system, all control boards including user interface and deli user interface, freezer evaporator fan, and icemaker. Return visit should be scheduled for at least three hours."

Arrived onsite for a oven that had a scratch on the handle in a new home. Upon arrival I found that the handle was scratched. I replaced the handle. Job complete.

Arrived onsite for a range that the handle came off on. I found the left handle screw threads stripped. I reinstalled the handle replacing the one bad screw and I put thread locker on both screws. Call complete.

"Arrived on site for no water or ice. Found loose harness connection at hinge assembly,reconnected harness adjusted door checked water dispenser unit working,icemaker ran through a harvest and filled with water."

"Arrived on site to inspect cooktop burners arcing. Upon further inspection, the customer advised that both right side burners would arc without being turned on. I tested the unit and could not duplicate the issue. All burners are operating as designed. I removed the cooktop and retested and unit continues to operate properly. Due to the possibility of the spark module going bad, I removed and replaced the module and reassembled the unit and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Arrived on site and found creaking brand new gear case. Applied lithium grease to gear box to eliminate creaking. Unit is now operating as designed. Advised customer on repair. All checks good.

"Arrived on site for washer not draining. Upon arrival confirmed issue and found f0e2. Found no over use of he soap. Found drain pump ohming at 22 ohms on arrival and climbed higher over 24ohms after 1 tests. Replaced drain motor, found no leaks during tests. Call complete"

"Arrived onsite for vent hood back flowing into home and found 4 inch gap between back wall and cabinet installation from which the vent hood hangs. The duct that traverses the 4 inch gap behind the upper cabinet is not properly sealed, causing a major back draft when vent fan is on. This is a House duct issue/installation issue and is not accessible without dismantling cabinet and duct and refitting new appropriate duct work. This falls under builder warranty perfume and is not an appliance or direct appliance installation issue, but rather a duct / cabinetry issue. Provided instruct on findings."

Arrived on site to test unit for not igniting properly. Spark igniters are working properly. Check conversion from gas to LP was done correctly. Was able to get LF and rf to ignite but taking longer than usual. Customer stated LP pressure was recently turned down. Spoke with techline and recommended having pressures checked. If issues persists recommending burners and burner heads. Job complete. SR#7734326301

"Arrived on site for washer not turning off. Upon arrival confirmed confirmed complaint. Customer stated unit would randomly start spinning without being activated. Found no errors, polarity was correct and unit had stable 120v connection. Replaced control and shifter. Reset and tested unit. Found no leaks and unit functioning as designed."

"Arrived on site and inspected washer and found it is not spinning. Found connector to capacitor is loose and after resetting it washer will now work properly, job complete"

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, tested the ice maker and it stopped mid-cycle and began to make a loud popping noise. Ice maker is cover under AEX 1yr warranty. I removed and replaced the ice maker and retested and unit is operating as designed. Cycled power at the breaker to reset controls. No water leaks observed during service, job completed."

Arrived on site for wall oven.inspected unit and area. At arrival builder manger came up to us to lets know that unit is sitting in the garage. We went head an replaced previously diagnosed parts. We were unable to retest until. If there is any other issues builder will contact Whirlpool. Job completed.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the water reservoir and went to test of the unit. The unit was stuck in demo mode because it was expecting the hot water spout to be inserted. I asked the customer about the part as it was not anywhere around the unit. The customer advised that they had several parts missing off the unit but were unsure as to which parts exactly they were. Spoke to claims and was advised that under their normal warranty, we could not replace missing parts. Was advised to have the customer contact JennAir for further assistance. Call complete."

"Arrived on site to replace previously diagnosed outer case and base, replaced parts, customer is happy with results, job complete"

"Arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. The customer advised that the unit will stop during the sensing portion as the basket does not actually spin. The customer showed me what was happening I could hear rubbing underneath the unit caused by the slider I did not have any parts on hand due to this call being added earlier this morning. Will return with the slider and rescheduled

Arrived onsite for a cooktop with a front burner tripping the breaker. I found the right front element infinite switch shorting out. The infinite switch needs to be replaced; ordrng 1 WPW10434447 (Infinite switch)

"Arrived on site for fresh food evaporator freezing over. I followed service pointer W11329116C. I found the software version is 6, I also found the rc evaporator thermistor open. I tested the defrost circuit and found it open. The service pointer covers the evaporator cover, which includes the thermistors, and the control ; ordrng 1 W11204566 (Harness fz)"

"Arrived on site for fridge section fan making a noise. I inspected the unit and work area. I found the rc evaporator frozen over, and the drip pan warped. I followed service pointer W11092686, labor is covered parts are not. The unit will need a new drip pan kit, evaporator motor and support. ; ordrng 1 WPW10389152 (Fan Support) and 1 W11457241 (Drip pan)"

"Arrived to instal parts. Special Project?S22916 - Parts and Labor. R/R racks and found that additional parts by warranty were required. Discussed with office double labor requested due to complexity of repair. CX had been sent upper and lower racks. However, portions of the adjustable racks were corroded. Advised CX to replace; ordrng 1 WPW10082853 (Upper rack adjustable tine retainer) and 2 W10194862 (Upper adjustable tine)s and 1 WPW10056351 (Lower adjustable tine)"

"Arrived on site and inspected washer and found lid latch error, latch will not operate in diagnostic cycle either. Replaced lid latch and it is still not operating. Either this lid latch is defective or control board has failed. Replace control board first on second visit.; ordrng 1 W11543994 (Control) and 1 W11394572 (Lid latch)"

Arrived onsite for washer that leaks when in use. Upon arrived I performed a quick wash cycle and found leak coming from door and signs of a leak coming from the dispenser.

Arrived on site and inspected refrigerator and found it is unplugged. After reconnecting to power compressor attempts to run for a few seconds and then start device trips. Spoke with SW will schedule for sealed system repair and order parts.; O-emld tckt

"Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found fridge warm and freezer section cold. Found evaporator completely covered in ice. Ran diagnostics and heater is energizing. Found miscommunication between electronics and defrost circuit. Unit will need Control, UI and defrost sensor replaced. Please Text customer appointment window. Office to reschedule ; ordrng 1 W11546609 (Control) and 1 W11216949 (UI)"

Arrived onsite for refrigerator that is not cooling in both Sections. Upon inspection I found that the unit was unplugged. I plugged the unit back in and tested for airflow in the unit and found that there was none. I the checked the evap fan and found that it would not spin. Upon further inspection I found that the harness connector was not settled properly. After correcting this the fan cam on and I watch a frost pattern develop on the evap indicating that unit is now operating as designed job complete.

"Arrived on site for washer not filling properly and washing clothes. I inspected the unit and work area. I found no fault codes in diagnostics. I gained access to the gear case.I found the gearcase leaking oil. I inspected the unit actuator, drain pump and motor, I found them all reading within range of resistance. I found the pressure dome, and the pressure tube clear. I am ordering the gearcase, cam, and belt, we will also install a new control, and calibrate everything. The office will reschedule when we have eta on the parts.; ordrng 1 W11454372 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

"Arrived on site to diagnose refrigerator making noise from top of unit when dispensing water. Ran unit and confirmed abnormal noise coming from ceiling of unit and door hinge area. Tried reducing pressure with no change. Replaced dual valve and noise lessened, but is still present. Ordering water line from dual valve to door, and inner door tube to resolve. Office to schedule when we have parts. Call complete. ; ordrng 1 W11579166 (Water Line) and 1 W10394073 (Door Line)"

"Arrived onsite for refrigerator not cooling in both compartments. Upon arrival inspected unit. Unit is in RV and tight space. Accessed compartment and found compressor pulling .5 amps. Gurgling sounds coming from unit. No frost pattern at all. Unit has inefficient compressor. Need ss repair, weigh 3 hr due to location. Needs pan on top of compressor as well. Office to reschedule ; ordrng 1 WPW10507886 (Compressor) and 1 W10174378 (Tray) and 1 285002 (Nut) and 1 WP487802 (Washer) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv dryer) and 1 W11506635 (Access valve)"

"Arrived on site. Fresh food evaporator incased in ice,called tech support ran test 84 for fresh food heater,heater doesnt appear to be powering on and defrosting ice,unable to successfully gain access to evaporator without damaging fan scroll. Ordering fan scroll,thermistor and evaporator due to heater not seeing available and possibly part of evaporator part. SR#7733012426; ordrng 1 W10316760 (Thermistor) and 1 W11505166 (Evaporator) and 1 W11504913 (Fan scroll)"

"Arrived on site to inspect washer not getting water. Upon further inspection, when I went to place the unit in diagnostics by turning the main knob, all lights turned on on the panel. I was able to get the unit into diagnostics and tested and the unit is operating as designed. Once I took the unit out of diagnostics and turned the knob again, the binary lights came on. I calibrated the unit and retested and the lights continue to turn on. I cycled power to the unit for 1 minute and the unit continues to fail. I am ordering the main control and office to schedule return service due to the availability of the part. Unit left unplugged for safety.; ordrng 1 W11611306 (Main control)"

Arrived onsite for light will not come on. Upon arrival inspected unit and found RC door switch has failed. Need to order switch ; ordrng 1 W11123941 (Switch)

Arrived on site for range that caught fire. Upon arrival confirmed complaint. Found main harness had failed/arched at the terminal block connections ; ordrng 1 W11432194 (Main harness)

"Arrived to inspect cooling issue in RC. I found the unit has several items that need to be addressed. The ice bin to fascia gasket was badly folded and allowing RC air to circulate through the ice bin and the low profile ice maker housing will require adjustment. The right RC door gasket was torn at the top and bottom overlap flaps and is likely moderately contributing to air circulation from the outside of the unit into the RC chamber. The crisper drawer control had water incursion and the connectors were badly corroded, and some were completely separating from the harness connector, requiring the door to be replaced. The crisper UI had water damage and will require replacement as well. The crisper drawer harness was broken in several places and had different lengths along its run and will require replacement. The crisper mullion has approximately 1/8 gapping at the top of the cover and will require sealing. At least one led in the low profile ice maker housing has failed. The unit is on custom leveling legs that are effective, but I did not remove it to check for drain tube gapping due to prior service. I will discuss with management and we will contact the CX to see what resolution can be reached with the additional information. No leaks observed during service. ; O-emld tckt"

Arrived on site for a range with burners acting up. On arrival the customer stated he thought it was not properly converted to LP. Upon further testing and inspection I found it had not been converted properly. This was allowing flame discoloration and high flames. I am ordering the LP conversion kit to be dropped and the office will need to reschedule. I informed the customer a licensed plumber will need to do the conversion.; ordrng 1 LPConversionKit (LP Conversion Kit)

"Arrived on site for a refrigerator with no cool. On arrival the units compressor and airflow components were running, but the unit had no cool. I found no frost pattern on the evap. I cycled power on the unit and found the compressor still kicked on immediately. This indicates a failed SS. Service Management ordering parts and office to reschedule with a SS tech and 3+ hour job.; ordrng 1 OfficeOrderingParts (SS Parts)"

Arrived on site for a dishwasher with a physically damaged door. Upon further inspection I found the outer door with a significant number of dents. I am ordering the outer door. The office will need to reschedule. ; ordrng 1 W11505444 (Door Panel)

Arrived onsite and found unit with no cool. Found compressor overloading and start device tripping continuously. Ordering R600a repair and replacement of compressor. Office to reschedule. Management to evaluate and plan needed parts. ; ordrng 1 R600a (R600a)

"Arrived onsite to replace previously diagnosed parts. Replaced control and tested. Found that valve issue has been corrected. Unit is now receiving water. However, during the test found that the wash motor was not energizing, it would only hum and click. Will need to order wash motor assembly. Please verify assembly before next visit. Office to reschedule ; ordrng 1 W11460945 (Sump and motor)"

Arrived onsite for a cooktop that the trim is not lining up correctly. I adjusted the trim so it fits correctly. Ms stated the burners are to high. I adjusted the low flame setting on all the burners. The front left and right burners are yellowing badly on the left side. The burners need to be replaced. Ordering 2EA W11344539 burner head. Office to RS.; ordrng 2 W11344539 (Burner head.)s

"Arrived on site to install previously diagnosed parts, inspected unit and work area. Unit was not defrosted and we where unable to work on it. I explained to CX unit had to be defrosted for 48hrs before we arrive to do any repairs. I had CX signed the waiver and I explained to them on how to properly defrost. No leaks where observed during service.;

"Arrived for UI control issue. I found strange looking vertical bars within the UI due to manufacturing. Chassis was incorrectly installed/badly squared, I corrected. No leaks observed during service.; ordrng 1 W11579559 (UI assembly)"

Arrived onsite for light switch broken. Upon arrival inspected unit and found RC door switch is failed. Need to order RC door switch office to reschedule ; ordrng 1 W11123941 (Switch)

Arrived onsite and found unit not heating. Verified power and wiring are correct. Verified heater and cutoffs are not shorted and determined the centrifugal switch is bad and the motor will be needed to repair the dryer. Office to reschedule. ; ordrng 1 279827 (Motor)

Arrived onsite for Light Not Illuminating. Upon arrival inspected unit and found RC door switch has failed. Need to order door switch. ; ordrng 1 W11123941 (Switch)

"Arrived on site to inspect dryer not starting. Upon further inspection, I opened the unit door and found the door switch broken. Using my jumper wire, I jumped the door switch and tested the unit and it operated as designed. I removed and replaced the switch and retested. Unit is operating as designed. No lint observed during service, job site."

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Replaced sump and motor . unit and unit test good job complete

Arrived on site to test unit for unit still not cleaning. Test unit and found unit working correctly at this time. Customer saying dishes dont get wet. Right now sump and motor is working but it could be an issue when it heats up. Will need new sump and motor if it continues.

"Arrived on site to test unit for no heat, tested unit found F1E0 error code flashing. advised customer to call pest control and after home has been treated if he desires to continue as a out of warranty repair to call use back, job complete"

"Arrived on site for loud noise. Diagnosed a defective condenser fan motor,replaced motor powered unit on noise no longer present ; used 1 W10124096 (Motor condenser) from stock"

"Arrived on site and inspected refrigerator and did not find any frost, frozen water, in freezer. Customer said frost has went away and fixed itself. Explain this was likely due to a food item causing an air gap. Moving food item or consuming it has caused air gap to go away refrigerator corrected itself. Job complete"

"Arrived on site for refrigerator giving PO error. Upon arrival customer stated unit had showed code for a week, but had stopped two days prior to 08/10/22. Upon arrival found temps at 0/37(actual). Found following thermistor values: Rc thermistor (8kohms), fc thermistor (18kohms), fc evap thermistor (24kohms) rc evap thermistor (9kohms). Defrost heater worked in diagnostics. Found multiple possible control failures. Customer wants to contact whirlpool and explore all options.

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit motor failed to come on, but the valve, dispenser, drain pump,and element are all functioning properly. I removed the outer door panel to inspect the control and found the cover to the motor harness had come off and the motor harness connection was not secured. Re-installed the connection and retested and unit is operating as designed. Re-attached the harness cover and retested again and unit continues to operate as designed. recommendations for use and care, as well as, detergent & rinse aid use as customer has a water softener system. No water leaks observed during service, job completed."

"Arrived on site for weak ice production,freezing food on fresh food door bins and frost on food packages in freezer. Ran diagnostics thermistors passed,no ice build on evaporator covers,ran icemaker test passed dumped ice ran fill test passed,ran freezer,ice box fan and fresh food fan good strong air flow. Changed temperature settings to 39? in fresh food and -2? in freezer.

Arrived on site and repaired unit making a functional repair to the cooktop harness and burners. Unit is now operating as designed. Advised.

"Arrived on site. Replaced defective icemaker,removed damaged and corroded wire harness to auger motor,replaced motor,repaired and modified wires to auger motor,reassembled unit tested ice dispenser unit working as designed.

Arrived on site. Reinstalled built in into enclosure checked water line no leaks tested water dispenser working.

"Arrived on site. Found small ice build up on roof,found glides not sliding out smoothly,found black residue on glides from bearing,added grease to glides tested door operation good,gasket sealing correctly to liner no gaps around gasket. If glides continue to cause issue with sliding out smoothly glides will need to be replaced.

Arrived onsite for ongoing door pop hitch. Adjusted existing hinge to prevent the metal bushing mount from rotating causing the hitch in door motion. Advised customer on repair. Unit is now operating as designed. All checks good.

"Arrived on site for ice line frozen,inspected unit and area. Gain access to the ice maker and noticed the water line was frozen. Defrost the water line and put the ice maker in diagnostics mode. Called for water and very little water was dispensing from the valve. The first time water only dispense for less than a second. Second time test the same result. On the third time it dispenses correctly. After installing all parts tested unit and its operating as designed. I advised CX to give it 24hrs to start making ice. No leaks detected at time of service. Job completed."

Arrived to install previously diagnosed part.Upon arrival the cx made me aware that since my last visit maker what is producing ice but at a slow rate. on for the inspection I found out the icemaker was still operating as design I double checked the filtube no obstructions no cracks or freezing up of any kind. Through speaking with customer OK and more I found out that the ice would collect underneath icemaker itself and push shut off on a premature I suggested that the customer start shuffling Samassi ice forward in ice bin to help with this issue. Are there and replaced torn door gasket make sure that it was nice and even all the way around and sealed up properly.

"Arrived on site for dishwasher, inspected unit and work area. Entered unit in diagnostics and found stored error codes F6E4 F3E3. I then ran a diagnostics cycle and everything checked good. CX explained that unit would fill with water from the sink if she would not use the garbage disposal. The drain hose is also hooked to the reverse osmosis system and drain hose had a big u loop so I raised the drain hose higher and should help from water going back into dishwasher. I recommended if it continues to fill to change drain hose. No leaks where observed during service. Job completed."

"Arrived on site to install previous diagnose parts. I gained access to the owi, and heating element. I replaced both with new. I reassembled the unit and installed new clips into the kick plate. I ran a diagnostics cycle and found the unit working as designed.

Arrived on site to test unit for no ice production. Found error code e2(lost position). Verified fill tube and fascia heater engaging and receiving proper voltage(120vac). Valve filling properly. Ice maker receiving proper voltage but not responding. Recommended replacing ice maker. Customer denied repair as they were already thinking about purchasing a new unit as other issues still present from multiple attempted repairs by different companies. Job complete.

Arrived onsite for a refrigerator not cooling correctly and not making ice. I found the RC at 37 degrees and the FC at 24 degrees. Inspected the evaporator because the customer stated it had been making a lot of noise and found ice and frost building across the top of it. I found the evaporator with a good frost pattern but it wasnt cooling or making ice because the lack of air flow. I found the drain restricted and not draining properly. I removed the ice and cleared the drain. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site for a washing machine that was throwing an F8E2 error code. On arrival the customer stated that the unit would start and after a few minutes would throw the error code. I put the unit into diagnostics mode and found stored error codes F8E2 for dispenser motor issue and F3E1 for water level sensor error. I then ran a diagnostics cycle and found the door would lock, but do nothing else. I also tried to run a quick cycle and found the unit would lock and the drum would agitate for a minute. It would then throw the F8E2 error code. I cleared the code. I checked the water coming into the unit and found it good. I then checked voltage going to the valves and found none. I ohmd out the dispenser per the tech sheet and found it good. This points to a possible control failure. I installed the new control and then ran a diagnostics cycle again. I found the unit running as designed. Call complete."

"Arrived on site to test unit for not starting. Found faulty door switch. Replaced door switch, tested unit, unit is now working as designed. Fuses tested good. Ventilation is good.

"Arrived on site to test unit for leaking. Found wall drain is restricted causing water to back up and leak. Ran diagnostics and found gear-case is leaking. Leo found left two suspension rods need replaced. Recommended gear-case, cam, belt and suspension. Customer stated hed rather run the unit till the wheels fall off. Advised drain needs cleared.

"Arrived on site to test unit for sparking. Found filed high voltage system due to excessive grease build up. Excessive grease build up is caused by cabinets sticking too far out partially covering ventilation on front of unit. Spoke with safety and was advised customer would be responsible for further repairs. Customer stated she would contact builder as cabinets caused premature failure. If builder agrees to repair would need mag, cap, diode, power filter board and high voltage harness.

Arrived onsite for dryer not heating. Upon inspection I found that the heating element had separated. I installed new heating element and tested unit and found unit operating as designed. Job complete.

Arrived onsite for a refrigerator to replace previous diagnosed parts. I found both compartments at the set point temps. I replaced the icemaker. Call complete.

"Arrived on site to diagnose washer that was making a screeching sound when spinning up and agitating. Examined unit and found belt had been slipping due to dog hair getting into the cage, belt had left marks on the cam. Removed cam and also found a minor gearcase oil leak as well. Advised customer to correct the noise we need to replace the belt and cam, but we should also replace the gearcase to correct the minor leak. Advised to follow up when they are ready for replacement. Replaced belt and cam and tested unit. Verified all working as designed. Call complete."

Arrived onsite for oven that has no power. Upon inspection I found that the machine fuse had blown. I installed new fuse and tested the unit and found that the unit was operating as designed. Job complete.

Arrived on site to install a part provided by the customer. The customer had a light bulb for a built in MW to be installed. I installed the bulb and the unit began working as designed. I informed the customer that this service will not be warrantied. Call complete.

"Arrived on site to diagnose washer leaking when not in use. Customer advised that the under would drip water into the drum and had to be drained. Identified as weeping valve.Replaced valve and tested. Found unit working as designed. Call complete."

"Arrived to inspect no power. I attempted to remove the unit from the installation and found the power supply armored cord was routed up behind the microwave in the cabinet area above the unit and it could not be removed due to insufficient power cord slack. I removed the microwave and accessed the junction box to test for voltage. I found no voltage on either L1 or L2. I tested the adjacent 120 VAC plug to the neutral and ground within the ovens supply and line VAC was present. As a furtherance to testing, I tested the 120 VAC hot side to both L1 and L2 of the oven and the same line VAC to neutral and ground also showed to the L1 and L2, and should have shown 0 VAC and 240 VAC. the CX will need to contact a certified electrician to have supply line voltages corrected prior to further repair."

"Arrived onsite for washer not progressing through cycle properly. Upon arrival inspected unit. Ran diagnostics and found stored error code for Long, no fill. Ran test and confirmed failed valve. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete"

Arrived onsite for a rang with a malfunction left front burner. Upon inspection I found that the left switch was stuck on high and wound not adjust. I replaced the switch and tested unit and found unit operating as designed. Job complete

"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and everything checked good. Called thechline and spoke to JR, SR#7734329202 and I explained what CX had going on and went through some testing and found that CX had the 16hr fresh setting.I explained to CX of how to properly use it. Unit is operating as designed. No leaks observed during service. Job completed."

Arrived to inspect door falling open. I found that the right sleeve was missing from the door hinge causing the door to drop down while open. I Placed new sleeves on the hinge and the door no longer dropped down. I also found that the door needed its springs adjusted so the the door would stay in the down position while fully open. I adjusted the springs resolving that issue as well. Operational test good. No leaks observed during service.

Arrived on site to install new heater per SP W11540964. Installed new heater and verified no water damage or leaks present. Call complete.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the RC fan scroll, gaskets and evap cover. Sealed the gap around the door openings between the liner and chassis with manufacturer approved silicone and sealed the gaps around the fan scroll with permagum. Tested operation and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site. Unit was removed from enclosure,found small leak at waterline from water source to unit,tightened waterline. Replaced defective drain pump,powered on pump ran water through unit to pump no leaks to tubing entering pump,added water to activate drain pump,water drained from pump no leaks from tubing or pump. Advised customer to have water liner from source to unit replaced due to small leak at Kringle connection."

Arrived on site to install a new heating element. I verified the model and serial number are within range for service pointer W11540964. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. It is now working as designed. Job complete.

"Arrived on site to replace right front infinite switch. Verified part was needed. Replaced switch, unit now working as designed. Job complete."

"Arrived on site to replace previously diagnosed evaporator cover, ice maker kit with control and other parts, defrosted evaporator and found liner cracks behind evaporator, warm air penetration causing evaporator to freeze over, when applying pressure on liner cracks, water is seeping out, due to cracks and saturated liner, no proper repair can be made, unit is non-repairable, at this time job complete"

Arrived onsite for a dishwasher to perform special project S17304. I replaced the heater and ran the diagnostics cycle. There were no water leaks present at the time of service and the dishwasher is working as designed. Call complete.

Arrived on site for for range. Inspected unit and work area. Tested unit and found burner caps incorrectly installed. Also found the two front outer burner heads with a small orifice. I corrected the mistakes and tested. Unit is now operating as designed. No leaks Observed during service. Job completed.

Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Replaced heater. Test unit unit operates as designed. No leaks present at this time. Job complete

Arrived on site for dishwasher with gold colored bushing element needing replacement. Upon arrival confirmed issue and replaced element. Found no leaks when unit was reassembled and tested. Call complete

"Arrived on site and replaced heating element per special project W11540964, confirm dishwasher is operating properly by running a diagnostic cycle, job complete"

Arrived onsite to replace previously diagnosed parts. Replaced dispenser and valve. Charged customer for dispenser only as indicated. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

Arrived onsite for Microwave Door is Not Closing. Upon arrival. Inspected unit and door closes correctly. Switch was not operating intermittently. Replaced one switch and test unit . Unit operates as designed. Job complete

"Arrived onsite for Not Operating. Upon arrival inspected unit. Opened door and light would dim and then brighten. Checked polarity and got 119 on one leg and 109 on other leg intermittently. If turning basket manually then unit will operate. Found the 109 leg would drop to 104 under a load, but intermittently stay at 119. Advised customer to contact electrician. Unit is operating as designed, just intermittently not getting correct voltage."

"Arrived on site to test unit for no ice production. Found ice maker power supply connection popped loose. Secured connection, tested unit, unit working as designed. No leaks detected. Job complete."

"Arrived on site to inspect washer not completing cycle. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-no fill. Cleared the error code and continued with testing and unit valve did not fill properly. Removed water hoses and found valve screens blocked with debris. Removed and replaced the valve and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to diagnose washer that was making some clicking noise when it was in use. Customer showed me video of the unit making a clacking noise. When I ran the unit in diagnostics I could hear some clacking on the bottom end. Disassembled the bottom end and found the rotor slightly loose. Took apart slider and clutch and reassembled to verify they were tight. Reassembled and tightened rotor. Ran unit and found there was no further abnormal noise, only brief clicking from the slider during normal whiplash motions. If noises return we can replace slider, clutch, rotor and rotor bolt. At this time noise has been resolved. Call complete."

"Arrived on site and replaced heating element per special project W11540964, confirm dishwasher is operating properly by running a diagnostic cycle, job complete"

"Arrived on site to test unit for not draining found drain pump receiving proper voltage. Drain pump was just pulsating and not fully engaging. Replaced pump, tested unit, unit working as designed. Advised customer on use of unit. No leaks detected. Job complete."

Arrived onsite for Refrig light switch broken. Upon arrival found RC door switch broken. Replaced switch. Light operates as designed. Job complete