Near Leander, TX 78641
Lou
Job Details: 11/06/2020
WASHER WHIRLPOOL WTW8500DW5 "Arrived on site to inspect washer not filling. Upon further inspection, placed the unit in diagnostics showing error codes F8E1, F3E2, F0E3, F0E4. Clear3s the codes and continued with test. While filling, the unit cold water failed to open and fill. Hot water filled as designed. Unit is operating as designed after fill. Customer provided POP. I removed and replaced the inlet valve and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78744
Leonardo
Job Details: 11/06/2020
MICROWAVE WHIRLPOOL WOC97EC0HZ03 Arrived on site to test unit for console not responding and unit turning on and off. Found bad console replaced console test unit and unit test good. Advised customer to have unit connected to Wi-Fi.
Near Leander, TX 78641
Kayman
Job Details: 11/06/2020
DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite for dishwasher with no water going through either spray arm. Upon inspection and while in diagnostics I found a stored error code for a motor failure. I replaced the sump and motor assembly and retested the unit. The unit is now working as designed and no leaks were detected during time of service. Job complete.
Near Austin, TX 78747
Kevin
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Arrived on site and inspected refrigerator and found water is not dispensing, pull refrigerator forward and found water line is kinked by installation. Unkinked Waterline and water is now dispensing properly. Also found ice bin is jammed in the crushed position cleared blocking ice and it will now work properly, job complete"
Near Austin, TX 78753
David S
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for sealed system repair. I gained access to the evaporator. I installed a new evaporator, housing, drain pan, mounting tab, and evaporator cover. I reassembled the unit and put a charge of r134a into the system. I found good pressures on both the fresh food and freezer evaporator. The unit is operating as designed. Job complete."
Near Pflugerville, TX 78660
Tommy
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived onsite for frost in freezer found gasket not making proper contact. Replaced gasket also found gasket had some damage. Replaced gasket and tested. Unit tested good. Gasket held tight. I informed customers to keep a watchful eye on it for the next 48 hours to,we sure it shut properly."
Near Horseshoe Bay, TX 78657
James
Job Details: 11/06/2020
REFRIGERATOR JENN-AIR JS42PPDUDB02 Arrived on site and installed ew inverter. Tested operation and found unit working properly. Job complete
Near Burnet, TX 78611
James
Job Details: 11/06/2020
WASHER WHIRLPOOL MHW5630HC0 Arrived on site and tested operation. Found long drain error. Filled unit with water and attempted to drain. Found chattering from drain pump area while attempting to drain. Found no obstructions in pump filter. Unit will need new drain pump assembly to repair. ; ordrng 1 W11458345 (DRAIN PUMP)
Near Smithville, TX 78957
Andy
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator leaking. Tested and inspected unit and found failed ice maker stuck in twist position allowing water to flow over side of ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78744
Leonardo
Job Details: 11/06/2020
DISHWASHER WHIRLPOOL WDT750SAKZ0 Arrived on site test unit for no power. Test unit and found white wire at junction box not secured. Secured white wire test unit and unit test good job complete no leaks present at this time.
Near Round Rock, TX 78665
Tommy
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite found uI had some damage so I replaced while onsite. Found customer issue was actually the outlet behind the refrigerator and they will need electrician. Job Completed.
Near New Braunfels, TX 78130
Noah D
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for not producing, upon talking to Techline Sr# 7729218786 was advised to replaced the upper valve again. Office to reschedule ; ordrng 1 W10341329 (VALVE)"
Near Waco, TX 76710
Jonathan M
Job Details: 11/06/2020
MICROWAVE WHIRLPOOL WML55011HS3 Arrived on site for a microwave that was flashing an F1E for error code. Inspected unit and work area. Confirmed complaint and found that it was an issue with the microwave relay in the control. Replaced the control and tested unit. Unit is working as designed. Call complete.
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/06/2020
WASHER WHIRLPOOL WFW5090GW
Near Marion, TX 78124
Noah D
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to inspect fridge for not powering on, upon inspection found the controls with correct voltage, tested with boards and inverter. No change. Spoke with Techline # 7729221920 and was instructed on finding 5e harness break, ordering harness and UI. Office to reschedule ; ordrng 1 W10512203 (HARNESS) and 1 W10677118 (UI )"
Near Austin, TX 78738
Brandon
Job Details: 11/06/2020
DISHWASHER WHIRLPOOL KDTM404ESS0 "Arrived on site for customer complaint of knocking noise, I ran diagnostic test, ran short test cycle on normal, found unit tested good at time of service."
Near Burnet, TX 78611
James
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL MDB9959SKZ0 "Arrived on site and tested operation. Found errors for not draining, over flow and wash motor not running. Cleared faults and ran diagnostics. Found water in over flow pan but no leaks found in diagnostics. Also found no water in unit upon arrival. Wash motor just humms and will not pump,water. Unit has failed wash motor and will need new to repair. Office to schedule return services due to part availability. ; ordrng 1 W11416363 (WASH MOTOR)"
Near Cedar Park, TX 78613
Kayman
Job Details: 11/06/2020
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for dryer not heating. Upon inspection I found the dryer on eco boost. I tested the unit and it seemed to be heating. I accessed the back of the unit and found part of the vent disconnected inside the unit not allowing air to flow properly. I reconnected the vent and checked for any lint build up within the system but found none. I retested the unit and it is blowing and heating as designed. I reconnected the unit to the wall and the timer began to climb 20 mins. I went around outside to try and verify airflow in the vents but I could not find any air or even hear the dryer air coming out. I advised the customer will need to get their vents cleaned to restore performance to the unit. Job complete.
Near Austin, TX 78758
Scott
Job Details: 11/06/2020
OVEN FRIGIDAIRE FGB24L2ASB "Arrived on site for oven not heating . Found igniter has failed . Replaced igniter .oven preheated successful. No gas leaks detected at time of service.
Near Robinson, TX 76706
Jonathan M
Job Details: 11/06/2020
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Customer advised that she had run three loads in her dishwasher since they moved in and the fourth load she ran the unit leaked water all over the floor. She advised that she has not run the dishwasher since. Ran unit through a quick wash without soap and found unit over sudsing in the dishwasher. Ran unit for 15 minutes and did not replicate issue with the unit filling, recirculating, and draining. I asked the customer about her soap usage and found the soap they were using a double concentrated dishwasher cleaner and them using a high amount of rinse aid. I asked the customer if they wash their dishes prior to loading them and she advised that they did. Advised for the customer to use no more than 2 tablespoons of liquid detergent and to switch to a generic single concentrate cleaner. Unit is working as designed. Call complete."
Near Round Rock, TX 78664
Tommy
Job Details: 11/06/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite for range control board running hot. Upon arrival found customer had unit in broil when they found board hot and unit was running hot by ventilation. I warned customer that that was were the vent was and it would heat. Found unit operating as designed. Job Completed.
Near Round Rock, TX 78681
Paul
Job Details: 11/06/2020
WASHER WHIRLPOOL WTW8500DC6 Arrived onsite for a washer that leaks water when it’s off. I found the fill valve weeping water into the dispenser and eventually into the tub when the unit was off. I replaced the housing and tested the unit. The valves are closing properly. There were no water leaks present at the time of service. Call complete.
Near Spicewood, TX 78669
Robert
Job Details: 11/06/2020
MICROWAVE WHIRLPOOL WMC50522AS1 Arrived on job for complaints of door not opening. Found the trigger behind button not locking in place. Adjusted trigger and now door working properly.
Near Pflugerville, TX 78660
David S
Job Details: 11/06/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for microwave not heating properly. I inspected the unit and work area. I inspected metered into diagnostics and found no fault codes. I tested the unit with a cup of water and found it heating properly. I found the console not responding properly during testing, you have to hit the same button multiple times for it to change. I am ordering the console W11297728 to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W11297728 (console)"
Near Leander, TX 78641
Lou
Job Details: 11/06/2020
COOKTOP KITCHENAID KICU509XBL00 "Arrived on site to install previously diagnosed and ordered parts. Due to the module failure and techs recommendations, I removed and replaced the the module, the back right hot plate and the front middle hotplate and tested. Unit is operating as designed. Job completed"
Near Pflugerville, TX 78660
David S
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for Fridge not cooling.I inspected the unit and work area. I found the control on 7.0.0.0. I gained access to the freezer evaporator and found a partial frost pattern forming. I gained access to the compressor and found it running hot to the touch. I am ordering the ant compressor, non uv dryer and the rc evaporator just in case. The office will reschedule for sealed system and 3 hours. ; ordrng 1 3HOURS (3 HOURS ) and 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10865322 (evaporator RC) and 1 W11025999 (compressor) and 1 W11109499 (drier-tube)"
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/06/2020
RANGE MAYTAG MET8800FZ01 Arrived on site for Poor Baking Results - Electric and Dual Fuel Double Oven Range COVID - Q 1-4 : NO*Inspected oven and found two sheets of foil in the bottom finish of the upper oven and two sheets of foil in the bottom finish of the lower oven. Removed foil. Ran three sets of temps in the upper oven and averaged 349. Ran three sets of temps in the lower oven and averaged 343. Oven is heating as designed. No calibration needed. Job completed.
Near Killeen, TX 76549
Al
Job Details: 11/06/2020
REFRIGERATOR FRIGIDAIRE FFHS2622MBMA "Arrived on site and inspected side by side refrigerator not making ice.Confirmed the complaint and removed and replaced the ice maker.Noticed the unit filter needs to be replaced for water to flow as designed.Customer to replace filter for better flow.If ice maker still doesn’t make ice unit will require the valve, previously diagnosed part.Job complete"
Near Wimberley, TX 78676
Andrew
Job Details: 11/06/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to test unit for not heating. Found unit was set to -30 temp offset. Reset offset to 0. Turned unit on and tested to 350. Found temp was fluctuating. Replaced sensor, tested unit to 350, unit works as designed. Job complete.
Near Austin, TX 78725
Matthew
Job Details: 11/06/2020
RANGE WHIRLPOOL WEG730H0DS0 Arrived onsite to replace previously diagnosed parts. Replaced gas manifold. Checked all five valves connectors and main incoming valve with liquid leak detector to insure a secure fit. Restored power. Tested all five burners and all are functioning properly. No leaks present at this time. Job complete
Near Cedar Park, TX 78613
Kayman
Job Details: 11/06/2020
DRYER WHIRLPOOL MEDB765FC0 Arrived onsite to install previously diagnosed parts. I installed the moisture sensor. The unit is working as designed at this time. I advised the customer to monitor the unit and let us know. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 11/06/2020
DRYER WHIRLPOOL WED6620HC1 Arrived on site to install previously diagnosed UI and top. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Manor, TX 78653
Matthew
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite to replace previously diagnosed parts. Replaced freezer door. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/06/2020
RANGE AMANA AER6303MFS2 Arrived on site for range oven not heating up to correct temperature. Performed temperature test on bake mode at 350°. Found average temperature at 366°. Customer stated he had been putting the temperature up 10-15° due to baked goods not being cooked through all of the way. He requested we adjust temp up 10° and informed customer on how to calibrate unit and about user care guide. Unit working as designed. Call complete.
Near Lakeway, TX 78734
Richard
Job Details: 11/06/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer leaking water. During testing found that the leak is coming from the dispenser assembly. Will need to replace dispenser assembly. Customer accepted service ordered parts and office to schedule.; ordrng 1 W11465532 (DISPENSER ASSEMBLY )
Near Austin, TX 78723
Scott
Job Details: 11/06/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher leaking . Found tub full of water and not draining . Checked and found plug in disposal. Removed plug . Unit will drain now . Ran diagnostics,all checked normal . No water leaks detected at time of service. Job complete ."
Near Spicewood, TX 78669
Brandon
Job Details: 11/06/2020
VENTHOOD FRIGIDAIRE FHWC3040MS "Arrived on site to replace broken control, after replacing, found fan would not switch between speeds, only working on high. Ordering fan and another control. ; ordrng 1 5304491589 (motor assembly) and 1 5304491590 (control) and 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Leander, TX 78641
Lou
Job Details: 11/06/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer not drying clothing. Upon further inspection, customer advised that the unit takes 2 or 3 times to dry clothing. Using my dryer vent test kit, I tested airflow to the unit. After two tests, the unit failed. I removed the vent tube from the back the unit and retested and the unit passed. I removed the back cover and checked the element and found the middle plate of the element burnt and warped. I replaced the element and retested and the unit is heating as designed. I recommended that the customer replace the vent tube with a more firm tube and have someone check the venting that goes in the wall up to the roof/side wall. No lint observed during service, job completed."
Near Austin, TX 78738
Richard
Job Details: 11/06/2020
OVEN KITCHENAID KEBC107KSS03 Arrived onsite for the oven not working. During testing found that the UI control is no good.
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/06/2020
REFRIGERATOR KENMORE 106.589647 Arrived on site for refrigerator water filter not being able to be installed. Inspected work area and attempted to install water filter and was able to do so. Unit working as designed. Call complete.
Near Austin, TX 78731
Kevin
Job Details: 11/06/2020
RANGE JENN-AIR JGRP436HL00 "Arrived on site and found control panel is dented. Oven light button is non-functional and Start light is continuously on. Replaced control panel but this did not correct oven light and start light. Will need UI, and both buttons; ordrng 1 W11090650 (START BUTTON) and 1 W11090650 (OVEN LIGHT BUTTON) and 1 W11095713 (UI)"
Near Paige, TX 78659
Andy
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WZF79R20DW00 Arrived on site for freezer beeping over temp and ice on back wall. Upon arrival customer informed that she had re set the over temp and that fixed that issue but there is some ice on back wall. Checked temperature and temperature is normal. Checked for ice on evaporator and found none. Found some ice on upper vents due to condensation. Found gap between liner and cabinet allowing warm air in. Added adhesive to seal. No water leaks present at time of service.
Near Austin, TX 78703
Wesley
Job Details: 11/06/2020
WASHER WHIRLPOOL wtw5300vw3 Arrived onsite and found inlet valve needed. Replaced inlet valve. Unit is now operating as designed. Calibrated to customers liking.
Near Pflugerville, TX 78660
David S
Job Details: 11/06/2020
WASHER MAYTAG MVWB955FC1 Arrived on site for washer making a noise while in use. I inspected the unit and work area. I found fault code F6E2 communication error. I put the unit through a diagnostics cycle and found it not making the noise. I inspected the gear case and found oil leaking from the gear case. I am ordering a gearcase W11393684 ; ordrng 1 W11393684 (GEARCASE)
Near Austin, TX 78731
Kevin
Job Details: 11/06/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site and inspected range and found an F3 error code. Four sensor is shorted. Checked sensor and found it is open, after replacement observed range reach preheat temperature and no error code is Shown, job complete"
Near Taylor, TX 76574
Jimmy J.
Job Details: 11/06/2020
MICROWAVE GE jvm1430wd002 Arrived on site for THERE IS POWER AND SOUNDS LIKE ITS RUNNING BUT THERE IS NO HEAT--MADE A BAD BURNING SMELLWent to remove microwave and found that it was hardwired to the house. The unit would need to be removed from its mount and a power cord would need to be installed in order to test it.
Near Austin, TX 78723
Matthew
Job Details: 11/06/2020
REFRIGERATOR MAYTAG MSS25C4MGZ03 "Arrived onsite for refrigerator dispenser activating ice. Replaced IU, tested unit and unit is functioning properly. Job complete"
Near Elgin, TX 78621
Matthew
Job Details: 11/06/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer not turning on. Upon inspection found thermal fuse open. Previous technician experienced element coils grounding out. Replaced heating element. Assembled unit, tested and unit is functioning properly. Job complete"
Near Austin, TX 78759
Scott
Job Details: 11/06/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site for outer glass broken . Found it was inner glass that’s damaged & broken . Ordering inner glasses and frame . Call to set return . ; ordrng 2 WP8053948 (glass-door)s and 1 WPW10316950 (frame-wndw)
Near Austin, TX 78726
David Z
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed module to resolve lights being out. Installed new freezer module and retested. All lights are now on and working as designed. Call complete.
Near Austin, TX 78731
Kevin
Job Details: 11/06/2020
ICE MACHINE WHIRLPOOL KUID308HPS00 "Arrived on site And inspected ice Machine and found it is in a small bar area with wooden floors. it will fill with water then pauses and then drains the water replaced pump and this had no positive effect. Will need to bring back control board, transformer, And harness to ensure repair on the next visit.; ordrng 1 W11034363 (CONTROL) and 1 W11126268 (harns-pump) and 1 WPW10485951 (transformr)"
Near Wimberley, TX 78676
Andrew
Job Details: 11/06/2020
ICE MACHINE KITCHENAID KUIX335HPS00 "Arrived on site to test unit for water overflow. Found water level sensor in the recirculating pump kept water overflowing. Replaced recirculating pump with built in water level sensor. Tested unit, unit works good. Found unit has standing water in ice compartment. Unit has a gravity drain. Advised customer to have a plumber correct drain issue. Verified drain is not with unit. Drain issue is plumbing. No leaks detected. Job complete."
Near Hutto, TX 78634
Tommy
Job Details: 11/06/2020
WASHER WHIRLPOOL WTW7120HW0 Arrived onsite for washer not releasing soap. Upon arrival found washer was not properly sensing housing. Found unit was not properly connected at control. Tightened connect and tested. Unit tested good. Running as designed. Job Completed.
Near Paige, TX 78659
Andy
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID n/a Arrived on site for refrigerator ice maker leaking. Tested and inspected unit and found failed ice maker. Spoke with DW. Office to schedule return trip. Disconnected ice maker and customer is aware we will need some parts off old ice maker and is setting it aside for return trip. No water leaks present at time of service. .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10190965 (icemaker)
Near Manor, TX 78653
Andy
Job Details: 11/06/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previously diagnosed control and socket. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78626
Tommy
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM05 Arrived onsite for refrigerator dispenser not working. Found unit hose was linked. Unkinked unit. Found unit operating as designed slide unit back into place keep hose taped and unkinked. Job Completed.
Near Killeen, TX 76542
Al
Job Details: 11/06/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site and inspected long drying times.Found the issue is within the ventilation system.Unit works properly.Customer to have ventilation system cleaned.Job complete
Near Leander, TX 78641
Lou
Job Details: 11/06/2020
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and tested the high speed spin. Once the unit began to ramp up in speed, the unit began to make a loud metal on metal screeching noise. I tilted the unit back and retested the high speed spin and the noise appears to be coming from the motor. I am ordering the motor and will return with prescreened parts. No water leaks observed during service.; ordrng 1 W11026785 (motor-drve)"
Near Austin, TX 78739
Kevin
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 on site and inspected refrigerator and found customer is experiencing fresh food evaporator frosting over. Disassembled refrigerator to replace fresh food thermistor harness. Also added 2/4 inch screws to the top of the evaporator cover. job complete."
Near Austin, TX 78759
David Z
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to install icebox fan and control to resolve intermittent no ice. Replaced both items and tested. Verified fan is coming on. All is working as designed. Call complete.
Near Austin, TX 78753
Scott
Job Details: 11/06/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site for wet clothes at end of cycle ran diagnostics got off balance load . Agitation acted and sounded normal , high spin was making weird noise and shaking more then normal . Ordering gearcase and actuator & spluch . Call to set return .; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11454734 (GEAR)"
Near Round Rock, TX 78664
Tommy
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS02 "Arrived onsite for unit bottom bracket making loud noise. Found unit was not aligned properly so as unit drawer was pulled the unit wheel was not aligned making loud noise. Aligned unit, tested, unit tested good. Job Completed."
Near Austin, TX 78753
David S
Job Details: 11/06/2020
REFRIGERATOR AMANA ART318FFDS06 Arrived on site for sealed system repair. I gained access to the evaporator and replaced it with new. I pulled a 30 inch vacuum and found no leaks. I put a charge into the system and watched the pressures equalize. I powered the unit on and found good pressures and a good frost pattern forming on the evaporator. Job complete.; ordrng 1 W10891067 (coupler) and 1 W11401417 (COUPLER)
Near Killeen, TX 76549
Tyler
Job Details: 11/06/2020
REFRIGERATOR MAYTAG MBL2258XES3 Arrived on site for fridge leaking water. All the customers had a towel laying under the freezer door and say that the water was pouring out of the drawer every couple of hours at Randalls. Upon inspection of the freezer I found that the unit had a clogged drain line and backflowing into the freezer and out the front of the unit I was able to clear out the drain line and verify the integrity of the drain line on the back of the unit to make sure that no hot air was getting up inside to cause this issue to come back. Unit is now functioning as designed call complete.
Near Austin, TX 78746
Kevin
Job Details: 11/06/2020
DISHWASHER KITCHENAID KUDE70FXSS1 "Arrived on site and inspected dishwasher and found no power showing on display, found power at terminal block is good, power to control board is good, fuse is good. Found accessory vent fan connection is corroded. Dishwasher will now run with vent fan disconnected.; ordrng 1 WPW10469574 (vent)"
Near Cedar Park, TX 78613
Kayman
Job Details: 11/06/2020
WASHER MAYTAG MHW5630HW0 Arrived onsite to install previously diagnosed parts. I spoke to techline to make sure I was covering all my bases and they advised me to go through with the updated dispenser install. I installed the dispenser assembly and tested the unit through diagnostics I did. It detect any leaks during time of service job complete techline gave me SR#7729217769 for reference.
Near Cedar Creek, TX 78612
Matthew
Job Details: 11/06/2020
OVEN WHIRLPOOL RBD305PDB6 "Arrived onsite for double oven not heating. Tested sensors and elements and all tested in range. Preheated unit to 350 and measured heating cycle. Average temp at 342. Calibrated unit plus 10 degrees. Unit is functioning properly. If customer continues to have heating issues, would recommend replacing control."
Near Taylor, TX 76574
Jimmy J.
Job Details: 11/06/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for SAME ISSUE--THE UNIT HAS POWER TO IT, MAKES NOISE BUT IT DOESNT TUMBLE AND IT HUMS--NEVER REALLY>>Attempted to remove the blower wheel but it began to crack and damage the plastic. Ordered new wheel WP694089, housing 8577230, and will return with motor 279827 and timer WPW 10185982. I replaced the relay point for the start button to prolong the dryer until we can return to install ordered parts. ; ordrng 1 WP694089 (wheel) and 1 WP8577230 (housing)"
Near Austin, TX 78738
Brandon
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS04 "Arrived on site for customer complaint of left side door being lower then right side, ordering bushing. Left side door can’t be adjusted and right side is fully adjusted. Ordering bushing. ; ordrng 1 W11223833 (hing-bushg)"
Near Austin, TX 78737
Leonardo
Job Details: 11/06/2020
DISHWASHER GE GSD2000F03WH Arrived on site to test unit for unit leaking. Test unit and found unit leaking from the left side of door water coming from door do to I’ve and gasket. Can’t find part number for tub office to research. ; ordrng 1 PARTRESEARCH (PART RESEARCH ) and 1 TUB (TUB) and 1 WD08X10057 (DOOR GASKET)
Near Manor, TX 78653
Matthew
Job Details: 11/06/2020
OVEN WHIRLPOOL RF114PXSB1 "Arrived onsite for range broil element not working. Upon inspection found broil element had failed. Replaced element, tested to 500 degrees. Unit is functioning properly. Job complete"
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/06/2020
DRYER SAMSUNG DV419AEW/XAA "Arrived on site for dryer not heating. Found unit venting properly. Inspected work area and then disassembled unit and tested heating element to find it open and not working. . Replaced heating element and reassembled unit. Tested unit and it is working as designed. Call complete."
Near Austin, TX 78723
Matthew
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived onsite for refrigerator not cooling in RC. Freezer is working fine. Upon arrival found RC at 68 degrees. Could not hear fan running. Put unit in diagnostics and activated RC fan, did turn on. After timeout period it turned back off. During the time it was on the unit cooled down to 57 degrees. Took reading of evaporator thermistor and 12.38 k ohms. Not within range of actual temperature. Need to order evaporator thermistor and potentially replace control. Customer also had a complaint that his Right side door seal was torn and would need replacement. Will need to order door seal. Office to reschedule. ; ordrng 1 W10917313 (gasket-dor) and 1 W11395558 (THERMISTOR KIT)"
Near Granger, TX 76530
Cliff
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to diagnose a refrigerator with lower icemaker not producing. Found waterline to icemaker fill tube frozen over. Thought waterline and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Wesley
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 .arrived on site and found unit condensating on top of freezer door seal. Corrected door alignment and Advised customer on design and maintenance. Door is sealing properly and no frost on inside of freezer door.
Near Austin, TX 78737
Leonardo
Job Details: 11/06/2020
RANGE GE PS920SF3SS Arrived on site to test unit for right front burner not working correctly. Found simmer burner on right front dual not working. Ordering new element office to reschedule. ; ordrng 1 WB30T10155 (RIGHT FRONT ELEMENT )
Near Georgetown, TX 78628
Lou
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to install previously diagnosed and ordered part. Due to the power board not providing voltage, I removed and replaced the power board and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Burnet, TX 78611
James
Job Details: 11/06/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site and installed new control. Ran diagnostics and found unit working properly. Ran normal,cycle and found unit fills with water and wash cycle runs properly. Job complete"
Near Georgetown, TX 78626
Lou
Job Details: 11/06/2020
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to inspect microwave fan too loud. Upon further inspection, I turned the venthood fan on and it began to make a loud screaming noise. I vent cover and found the cover restricting the damper from opening up all the way. Also found some of the foil tape used to secure/seal the cover was down inside the blower area hitting the fan blades causing the noise. I adjusted the foil tape and recommended to the builder that the cover be redone to where it’s not restricting the damper. No mechanical repairs needed at this time. Job completed."
Near Georgetown, TX 78633
Tyler
Job Details: 11/06/2020
DISHWASHER KITCHENAID KDHE404DSS0 Arrived on site for dishwasher needing a previously diagnosed tub due to rusted hole in old one. After installing in transferring all the necessary parts from the old unit to the new one how was able to retest and verify that the dishwasher is now fully functional with no leaking issues or any other problems occurring unit is now ready for customer use call complete
Near Driftwood, TX 78619
Andrew
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not dispensing ice. Found connections to solenoid not connected(took pic). Connected solenoid, tested unit, unit works good. Customer also complained that ice maker would make ice but not drop it into container. Ice maker did not respond to diagnostics. Replaced ice maker, tested unit, unit is working good. No leaks detected. Job complete."
Near Round Rock, TX 78681
Paul
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived onsite for a refrigerator that leaks water from the icemaker and it collects in the door drip pan. I found 14VDC to the ice box fan and it wouldn’t run. I replaced the icebox fan and ran service test 36 finding the fan working as designed. Call complete.
Near Smithville, TX 78957
Andy
Job Details: 11/06/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for microwave door closing issues. Inspected unit and found a slight bow or dent around inner lock area. Called tech line (SR# 7729221465) made aware of issues, what was done prior and what was found.
Near Bastrop, TX 78602
Andy
Job Details: 11/06/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site to install previously diagnosed drain pump. Removed failed part and Attached pictures as instructed by service pointer. Installed new drain pump and tested unit. All operations are normal. No water leaks present at time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/06/2020
RANGE AMANA AER6303MFS2 Arrived on site for range smoking. Pulled unit out and inspected inspected control and terminal block. Found L2 burnt on terminal block. Removed failed harness and installed new. Customer will need to replace power cord. Temporarily used failed power cord to test operation. Disconnected power cord. Job completed.
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 11/06/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for display turning off and unit loosing heat. Replaced sensor test unit and unit test good advised customer to connect unit to Wi-Fi to get software updates job complete.
Near Pflugerville, TX 78660
David S
Job Details: 11/06/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previous diagnosed parts. I gained access to the humidity sensor and microwave control, and replaced with new. I also replaced the console due to it not being responsive. I tested the unit and found it working as designed. Job complete."
Near Austin, TX 78731
Scott
Job Details: 11/06/2020
WASHER WHIRLPOOL WFW560CHW2 "Arrived on site ,replaced outer door . All checked normal with washer . No water leaks detected at time of service,Job complete"
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/06/2020
REFRIGERATOR MAYTAG MSD2651HEB Arrived on site for FREEZER NOT COOLING FRIDGE FREEZING FOOD AT BOTTOM WATER DRIPPING FROM THE TOP ICE BACK WALL FREEZER. Removed back panel to ensure evap fan was spinning and it was irking as designed. Ran diagnostics and no error codes came up. Tested freezer control and tested faulty. Removed faulty freezer control and installed new control. Fridge was turned off upon arrival. Informed customer to allow the fridge 24 hours to cool as designed. Job completed.
Near Austin, TX 78731
Scott
Job Details: 11/06/2020
WASHER WHIRLPOOL WFW560CHW2 "Arrived on site ,replaced outer door . All checked normal with washer . No water leaks detected at time of service,Job complete"
Near Lakeway, TX 78734
Richard
Job Details: 11/06/2020
DISHWASHER WHIRLPOOL MDB8969SDH1 Arrived onsite for the dishwasher leaking water. Ran diagnostics and found no leaks at this time. Ran a normal cycle and let it run for 12 mins and no leaks. Ran a drain cycle and no leaks. Could not find any issue with the dishwasher at this time all functions tested good.
Near Bastrop, TX 78602
Andy
Job Details: 11/06/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher inner door damaged. Customer had new inner door on site.remove damaged inner door and replaced with new on site.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78701
Wesley
Job Details: 11/06/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite and found power to unit but no UI function. Ordering UI and control and terminal block. Tight closet double stacked. Will need 2 man to repair. ; ordrng 1 2MAN and 1 279318 (terminal) and 1 W11378949 (PANEL) and 1 WP3397659 (block-term)
Near Austin, TX 78701
Wesley
Job Details: 11/06/2020
WASHER WHIRLPOOL WFW560CHW0
Near Austin, TX 78735
Leonardo
Job Details: 11/06/2020
MICROWAVE GE SCB1001KSS01 Arrived on site to replace boards. Replaced all boards test unit and unit test good unit heating correctly Job complete
Near Georgetown, TX 78628
Tyler
Job Details: 11/06/2020
WASHER LG WT7600HWA "Arrived On site for washer that was leaving a brown donkey residue according to customer. Upon further inspection of the unit was able to verify that the dirty debris was not coming from the water in the valves nor was it being stored in the drain pump or dispenser area. I did however find that underneath the wash plate and underneath the inner tub of the unit there was water deposit and debris that was left over that was not being drained out and it was getting stored underneath the inner tub on the opposite side of where the drain would be and then when they wash it would be turned back on it will recirculate all that debris back up into the inner tub through the wash plate. Before arrival customer had stated that she had run affresh cleaner twice in the past few days to try and lessen the amount of build up. After disassembling the inner basket from outer, I was able to remove all remains debris and informed customer to run one more cleaning cycle in the unit. A
Near Burnet, TX 78611
James
Job Details: 11/06/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site and tested operation. Found when dispensing ice the auger just skips off of shaft. Unit will need new container, shaft and motor to repair. Office to schedule return services due to part availability. ; ordrng 1 W10910401 (ice-contnr) and 1 W11228132 (shaft)"
Near Florence, TX 76527
Tyler
Job Details: 11/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator making a loud noise when the icemaker would fill. Upon arrival I ran a test cycle on the water dispenser as well as the icemaker and found that the water special is working great with no noises but whenever the valve was activated for the icemaker the inner solenoid was not opening all the way and causing too much vibration I ended up replacing the icemaker water valve and re-tested the unit to verify that it would feel without any noise unit is now functioning as designed call complete
Near Austin, TX 78738
Robert
Job Details: 11/06/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on job for complaints of not filling properly. Ran diagnostics and found no water entering the unit. Found utensils in bottom interfering with water level sensor. Removed items and ran test cycle. Washer operation normal. No leaks detected at time of service. Collected 179.99 plus tax.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/06/2020
DRYER SAMSUNG DVE50M7450W/A3 Arrived on site to install previous diagnosed part. Installed control and tested unit. Unit functioning as designed.