Service History 545

Near New Braunfels, TX 78132
Richard
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator ice maker not making ice. Upon arrival found that the ice bin was full of ice. Ran diagnostics and found no error codes and ran all ice maker tests and all functions tested fine. Did find that the refrigerator does have a gfci breaker so advised customer to have a standard breaker installed due to the fact that it could cause intermittent issues. Called tech line to document my findings. Sr# 7727836261.
Near Austin, TX 78759
Wesley
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 Arrived onsite and found failed icemaker motor. Performed repair. All checks good. Unit is now filling and setting in home position.
Near Austin, TX 78726
Paul
Job Details: 05/18/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the RH refrigerator door and upper hinge. Ordering W10866163 GLIDE.; ordrng 1 W10866163 (GLIDE)
Near Killeen, TX 76549
Al
Job Details: 05/18/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived to inspect washer not allowing water in.Tested the unit and tests showed the valve was defective.Removed and replaced the valve and unit tested as designed.All water lines were dry at the end of service.Job complete
Near New Braunfels, TX 78130
Richard
Job Details: 05/18/2020
WASHER GE WCVH480062WW Arrived onsite for the washer not working.
Near Austin, TX 78732
Paul
Job Details: 05/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for a refrigerator that has freezer temp issues again and is making a knocking noise. I found the outer 4” around the coil frosted solid and the inner parts of the coil clear. I found the drip pan completely frozen over and not draining. I defrosted the coil and while doing so found the drain tube not clearing. I removed the drain tube and cleared a restriction. I sealed the drain tube back in place.Call complete.
Near Austin, TX 78752
Eman J.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for refrigerator leaking. Tested system found that the water hose is faulty.
Near Killeen, TX 76542
Al
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived to inspect customers complaint of drawer not closing properly.Replaced the drawer with the new drawer and new part fit the exact same as the previous.I explained the drawer was simply a storage and wasn’t designed to fit like the actual deli drawer.Customer accepted advised and opted not to accepted new parts.All water lines were dry at the time of service.Job complete
Near Austin, TX 78731
Wesley
Job Details: 05/18/2020
ICE MACHINE KITCHENAID KUID308ESS1 Arrived onsite to test unit not producing well. Tested and found unit pumps and water working as designed. Also condenser fan is running. Found after adjusting water level sensor and fixing door issue. Ice is producing perfectly watched one batch drop.
Near Austin, TX 78739
Leonardo
Job Details: 05/18/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to unit for console not responding. Found console not allowing you to hit enter. Replaced console test unit as unit test good job complete.
Near Lorena, TX 76655
Jonathan
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator that still not making ice. Inspected unit and work area. Place unit and service diagnostics and tested both thermistors, icemaker harvest, and Waterfill test. The Waterfill test would not activate but all others passed. Removed icemaker cover and found ice buildup at the top of the fill tube. Removed ice and tested the fill test again. Unit began to fill. I called Techline and spoke to Andrew Sr# 7727633865. He advised that if the water was under filled into the icemaker that the thermistor would not be satisfied by the proper temperature and advise not to make any repairs. He advised if the customer called back that we were going to need to run all tests again and there could be an intermittent issue with the harness going to the icemaker. Call complete. All right"
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/18/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not draining. Test unit and found drain motor not working. Replaced drain motor test unit and unit test good job complete. No leaks present at this time.
Near Buda, TX 78610
Richard
Job Details: 05/18/2020
OVEN WHIRLPOOL MGT8800FZ00 Arrived onsite for the range burners not igniting. During testing found that the spark module was bad. Replaced module and burners tested good. Complete
Near Georgetown, TX 78633
James
Job Details: 05/18/2020
RANGE GE JSP42DN2BB Arrived on site and tested components of bake and broil system. Verified proper voltage to elements. Unit has failed control. Installed new control and tested operation. Unit tests good. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 05/18/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaving white film on dishes. Found dispenser not dispensing jet dry. Replaced dispenser test unit and unit test good job complete.
Near Killeen, TX 76549
Al
Job Details: 05/18/2020
DRYER WHIRLPOOL MEDC465HW0 Arrived to inspect dryer that won’t stay running once PTS is activated.Confirmed the complaint and found the PTS and door switch defective.Removed and replaced both.Reassembled and unit tested as designed.Customer Satisfied.Job complete
Near Round Rock, TX 78665
Andy
Job Details: 05/18/2020
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer tripping breaker. Tested and inspected unit and found power cord miss wired. Wired correctly (See SD-QuickPics) and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No other repairs are needed at this time.
Near Austin, TX 78721
Eman J.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite to replace previous diagnosed parts. Replaced control board. Tested system. Everything works as designed. Job complete
Near Austin, TX 78723
Luis
Job Details: 05/18/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived on site for no water. Found deli control not operational and not responsive,disconnected deli control power cycled unit tested water dispenser working diagnosed unit will need a deli control called ordrng 1 W10807593 (DELI CONTROL)"
Near Georgetown, TX 78633
James
Job Details: 05/18/2020
DISHWASHER KITCHENAID KDFE204ESS0 Arrived on site and tested operation. Found fault for fill valve and drain pump electrical fault and float switch stuck open fault. Tested components and found no shorts in components and all functions test good. Unit has failed circuit in main control.. Installed new control and tested operation. Unit tests good. Job complete
Near New Braunfels, TX 78130
Richard
Job Details: 05/18/2020
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer not draining. During testing found that the drain pump is no good had debris. Replaced drain pump and washer tested fine. Complete
Near Harker Heights, TX 76548
Al
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived to inspect side by side refrigerator door issues.Confirmed the complaint and raised the leveling roller on the refrigerator side.Tested and door doesn’t swing open anymore.All water lines were dry at the time of service.Job complete
Near Robinson, TX 76706
Jonathan
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for refrigerator that is still having a defrost issue. Inspected unit and work area. Found evaporator coil’s frosted over. Arrived on site for refrigerator that is still having a defrost issue. Inspected unit and work area. Found evaporator coil’s frosted over. Ran the unit through diagnostics and was able to kick on the heater and defrost the unit. Tested thermistor and found it out of range. Replaced thermistor and called Techline and spoke to Joel SR# 7727841584. He asked what my reading was on the thermistor was showing the temperature was below what it really was, the control would think the thermistor was open. He advised that the thermistor replacement should fix the issue and to make no further repairs. Call complete."
Near Round Rock, TX 78681
Andy
Job Details: 05/18/2020
REFRIGERATOR FRIGIDAIRE FRS26LF8CS2 Arrived on site to install previously diagnosed drain tube. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dale, TX 78616
Noah D
Job Details: 05/18/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install drum and replace wheels, replaced all parts and drum, no sounds during operations, all functions returned. Complete"
Near Driftwood, TX 78619
Robert
Job Details: 05/18/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04 Arrived on job for complaints of temperature warm in both freezer and refrigerator. Found the evaporator fan not working. Tested and 120v to fan. After replacement test operation fan working.
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/18/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace board and console. Replaced both parts test unit and unit heating up correctly job complete.
Near Austin, TX 78723
Jacob
Job Details: 05/18/2020
MICROWAVE WHIRLPOOL WMH31017HB Arrived onsite for unit not heating. Tested unit. Found no heat. Magnetron had failed. Replaced magnetron capacitor and diode. Tested unit. Unit test good. No issues at this time. Job complete
Near Briarcliff, TX 78669
Brandon
Job Details: 05/18/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit leaking, found vent assembly was detached from vent cap. I reattached vent cap to vent assembly, unit tested good."
Near Austin, TX 78733
Kevin
Job Details: 05/18/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site and inspected washer and found it is full of wet clothes, also found bellow spring is off, customer continued to do laundry after spring popped off. Replaced spring and ran a diagnostic cycle and everything is operating properly. No water leaks detected at time of service, job complete reported issue to tech line."
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/18/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for buttons not responding. Found bad console will need to order new console W11297709 office to reschedule. ; ordrng 1 W11297709 (CONSOLE)
Near Georgetown, TX 78626
David S
Job Details: 05/18/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer making a loud noise. I inspected the unit and work area. I found one of the guide wheels has failed, and I found the bearing ring was coming off to easily. I replaced the guide wheels, belt, tension pulley, and the bearing ring. I tested the unit and it operated as designed, no loud noise was heard. Job complete."
Near Austin, TX 78739
Luis
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install parts previously diagnosed. Replaced evaporator,housing,drip pan,fan motor and cover. Secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws replaced drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly repair covered under AUTHO WQ0ZKQ0APL1 sealed system ; used 1 WPW10501260
Near Round Rock, TX 78681
Andy
Job Details: 05/18/2020
COOKTOP JENN-AIR JED8430BDB "Arrived on site to install previously diagnosed switch. Took unit apart and gained access to switch. Found switch on hand is incorrect part. Looked up part number and part number appears to be correct. but image of switch on parts website is different from switch on had and looks more like switch in unit, possible wrong part in wrong bag? Attaching photos of part in unit, part on hand and part on website to SD-QuickPic, ordering parts research, office to schedule return trip Left unit off at breaker.; ordrng 1 SEENOTE (PARTS RESEARCH/SWITCH ) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Kempner, TX 76539
Al
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect ice maker not producing ice.Ran diagnostics test mode and got the E5 ice maker thermistor bad error.Removed and replaced the ice maker.Reassembled and unit tested as designed.Customer told to wait approximately 24 hours for healthy ice production.All water lines were dry at the time of service.Job complete
Near Robinson, TX 76706
Jonathan
Job Details: 05/18/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for refrigerator that won’t come down to proper temperature. Inspected unit and work area. Tested temperature in RCand FC compartments. Diane refrigerator section sitting at 42°F and the freezer section sitting at 62°F. I removed the evaporator cover in the freezer and found no frost or frost pattern. Evaporator fan was running and I was able to get it to cool down the freezer and start to see a frost pattern on the top. However when the door switch became disengaged and I tried to close the door again and unit would not cool the freezer section. Please Tina and service diagnostics and found their masters reading accurate temperatures. I called Techline and spoke to Kevin SR# 7727842798. He had me run a few tests and advised to order sealed system parts because he thinks that there is either a bad compressor or a leak. Ordering sealed system parts and the office will need to research part for compressor due to it being out of stock and
Near Round Rock, TX 78665
Andy
Job Details: 05/18/2020
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer making noise. Tested and inspected unit and found failed roller kit. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near The Hills, TX 78738
Brandon
Job Details: 05/18/2020
REFRIGERATOR GE TPX24BPBBBB "Arrived on site for customer complaint of freezer side not freezing, and fresh food side warmer then it should be. Found sealed system leak, need sealed system technician to determine where leak is coming from by adding UV dye filter drier to unit. Freezer was at 45 degrees at time of service, evaporator has been discontinued. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WR85X306 (EVAPORATOR ) and 1 WR87X10226 (compressor kit egys9)"
Near Temple, TX 76502
David S
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for fridge lights not coming on and the dispenser not working. I inspected the unit and or area. I found the fridge not cooling, water and ice not dispensing and the lights not working. I tested the door switches women found them to be working properly. Ok gained access to the main control, I found the main control not sending voltage from the switch wither they are opened or closed. Arrived he unit is no longer cooling due to the main control having failed. I am ordering a new main control W10843055, CNOTE for authorization.; ordrng 1 CNOTE (AUTHORIZATION) and 1 W10843055 (cntrl-elec)"
Near Austin, TX 78738
Brandon
Job Details: 05/18/2020
REFRIGERATOR GE PFE28RSHFSS "Arrived on site to replace failed condenser fan motor, after replacing motor, unit tested good. Informed customer the unit may take several days to perform as designed being how hot the compressor and condenser area was.
Near Georgetown, TX 78628
Lou
Job Details: 05/18/2020
OVEN WHIRLPOOL RBS245PRS04 "Arrived on site to inspect wall oven door. Upon further inspection, I found where liquid had spilled on the door and inside the door. I removed the door and disassembled and cleaned the door glass. Reassembled the door and paced it back on the unit. Job completed."
Near Horseshoe Bay, TX 78657
Keith D.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite and found unit drawers not closing all the way. Removed drawers and inspected slides and they checked good upon further inspection found massive amount of ice build up in back of fresh food. Instructed the customer to unplug and let it thaw out for at least 24 to 48 hrs. And to put towels around unit for access water.
Near Waco, TX 76712
Jonathan
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator that was making a rattling sound. Inspected unit and work area. Ran unit through diagnostics to try to replicate the sound and found the sound coming from the back of the refrigerator after the compressor ramped up. Found the danger tag on the electrical cord rubbing against the wall and flapping causing the noise. Taped down the tag and tested unit. unit is working as designed. Customer had several questions about the unit and it to use. Went over customer care guide and basic functions. Call complete.
Near Kyle, TX 78640
Richard
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for the refrigerator ice maker not working. During testing found that the ice box fan is still not working properly, not providing good air flow. Replaced UI, HV boards and ice box fan is working good now. Fan speed is good. Complete"
Near Georgetown, TX 78626
Lou
Job Details: 05/18/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site to inspect washer not draining. Upon further inspection, the customer advised that the unit isn’t completing the wash and it’s leaking. I found at the back of the unit where water had leaked from the air vent. I removed the top panel and placed the unit in diagnostics showing error codes F0E2-too many suds & F0E5-off balance. Cleared the codes and continued with testing. While testing customer advised that they have a water softener system. Unit completed diagnostics and it operated as designed except the drain pump didn’t operate correctly as it sounded like it was kicking off an on. I checked the drain pump and found the connection loose. Unplugged it and reconnected it and it was a tight connection. Retested the unit and again it operated as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/18/2020
DISHWASHER MAYTAG MDB4949SDM2 Arrived on site to test unit for unit not draining. Test unit and found customer had replaced garbage disposal. Test disposal and found knock out was still in. Removed knock out test unit and unit test good job complete
Near Pflugerville, TX 78660
Leonardo
Job Details: 05/18/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not starting. Test unit and found when hitting start unit just blinks. Test latch switch and found bad switch. Replaced switch test unit and unit test good job complete
Near Round Rock, TX 78665
David S
Job Details: 05/18/2020
VENTHOOD KITCHENAID KVUB606DSS3 "Arrived on site for hood vent lights not working. I inspected the unit and work area, I found the lights had failed. I replaced both lights. I tested the unit, lights came in and the fan works in all settings job complete."
Near Lakeway, TX 78738
Brandon
Job Details: 05/18/2020
OVEN WHIRLPOOL WOD93EC0AS00 "Arrived on site for customer complaint of unit not powering on, found shorted control board, I replaced control board kit, found reason for shorted control was junction box, customer is calling electrician.
Near New Braunfels, TX 78132
Richard
Job Details: 05/18/2020
WASHER MAYTAG MVWB835DC4 Arrived onsite for the washer with LF error. Ran diagnostics and found error codes for long fill and control issue. Tested water valves and it did not pass tested. Replace valves and main control and ran a calibration and washer tested fine and no leaks detected. Complete
Near Austin, TX 78741
Leonardo
Job Details: 05/18/2020
DISHWASHER KITCHENAID KUDC20FVSS0 Arrived on site to test unit for unit stopping and starting. Test unit and found bad control board.
Near Lorena, TX 76655
Jonathan
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced high-voltage control and thermistor and told customer to give the unit 24 hours to cool. Advise customer to call back if they were further issues. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 05/18/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site to inspect dishwasher for not drying, per last tech replaced sensor and adjuster. Tested function on dishwasher. No problems found. Complete"
Near Austin, TX 78758
Eman J.
Job Details: 05/18/2020
RANGE KITCHENAID KFGG500ESS2 "Arrived onsite range cooktop not cutting on while the oven is on. Tested system, burners turn on just fine while oven is on. Job complete."
Near La Grange, TX 78945
Noah D
Job Details: 05/18/2020
DISHWASHER GE GLD4408R10BB "Arrived on site to inspect dishwasher for non operation, upon inspection found the boards discolored and not responding, replaced both boards and retested after getting autho. Tested all functions, no problems found. Complete"
Near Austin, TX 78753
Leonardo
Job Details: 05/18/2020
RANGE AMANA AER6303MFS2 Arrived on site to test unit for f9e0 found bad control board. Replaced board test unit and oven heating but turning on and off. Found outlet to get power in and out.
Near Lakeway, TX 78734
Brandon
Job Details: 05/18/2020
DRYER MAYTAG MEDE500WJ0 "Arrived on site for customer complaint of unit not powering on after changing the thermal fuse. Found control relay was stuck sending power to heating element even on air dry, I double checked heating element, element was not shorted to ground.
Near Georgetown, TX 78633
Lou
Job Details: 05/18/2020
DISHWASHER BOSCH SHX65T55UC/02 "Arrived on site to inspect dishwasher rack not sitting properly and door not closing. Upon further inspection, I found that the upper rack manifold was worn and would not adjust when pushing the rack back into place and not allowing the unit door to close. I removed and replaced the manifold/spray arm assembly and tested and unit is operating as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 05/18/2020
DRYER LG DLE5977W Arrived on job to replace rollers found only two needed but tensioner bad. Ordered tensioner.; ordrng 1 4561EL3002A (TENSION)
Near Austin, TX 78737
Kevin
Job Details: 05/18/2020
OVEN JENN-AIR JJW2730DS01 arrived on site and found stuck key error on display, took one picture. Replaced console and all function has returned to ovens. job complete"
Near Georgetown, TX 78628
Lou
Job Details: 05/18/2020
DRYER LG DLEX3250V "Arrived on site to inspect dryer drum not turning and unit not drying. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. The drum did not roll and I attempted to turn it by hand and it rolled but not on its own. I disassembled the unit and tested the element and found the element is not heating. I tested ohms and found it open. I also found that the drive belt was broken. I removed and replace the element assembly and installed a new belt. Reassembled the unit and retested and the unit is operating as designed. No lint observed during service, job completed."
Near Dripping Springs, TX 78620
Robert
Job Details: 05/18/2020
DRYER WHIRLPOOL WED75HEFW0 Arrived on job for complaints of drum not turning. Found belt got flipped upside down so no grip on motor pulley. Reverse belt now working normal.
Near Hutto, TX 78634
Scott
Job Details: 05/18/2020
WASHER MAYTAG MVWC565FW2 Arrived on site for washer out of balance . Customer complaint is making a banging noise .found drain hose is banging on back of cabinet . Rearranged hose . Ran diagnostics only error code was oversuds . Instructed about soap usage . All checks good . No water leaks detected at time of service . Job complete .
Near Temple, TX 76502
David S
Job Details: 05/18/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on sit for fridge not cooling on either compartment. I inspected the unit and work area. I found the evap fan on and blowing hot air. I inspected the evaporator and found no frost pattern. I gained access to the compressor and found the compressor running, and hot. Used my gauges to check for refrigerant, I found the unit has a leak And will need a sealed system service to repair I am ordering UV dryer WPW10143759, access valve W10913906, compressor, and unit evaporator. Office to schedule return visit ; ordrng 1 CNOTE (SEALED SYSTEM) and 1 CNOTE (2 HOUR ) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Near Austin, TX 78739
Leonardo
Job Details: 05/18/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Found unit getting power but not display will order new console W11428583 rescheduled ; ordrng 1 W11428583 (CONSOLE )
Near Waco, TX 76712
Jonathan
Job Details: 05/18/2020
WASHER MAYTAG MVWB855DC3 Arrived on site for washer that is off balance and shaking. Inspected unit and work area. Placed unit in service diagnostics and found an F0 E5 (unbalanced load) and F5 E4 (lid not opened between cycles) error codes. Spun the basket by hand and found the basket shaking. Lifted the unit and found left front suspension rod had fallen onto the floor. Reattached suspension rod and tested unit. Unit is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 05/18/2020
DISHWASHER GE GDF570SGF0BB "Arrived on site to inspect dishwasher not heating. Upon further inspection, I pulled the unit out and checked ohms to the element and it showed 18ohms. I left my leads connected to the element and tested voltage to the element while in diagnostics and got 120V. I found a large amount of detergent baked on the element. I tested the unit in diagnostics and it operated as designed and demonstrated to the customer that the element is heating as water sizzled on it. I recommended that the customer clean the unit and run a load. Due to the amount of detergent baked on the element, it is not able to put off a lot of heat. No water leaks observed during service, job completed."
Near Manor, TX 78653
Eman J.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 "Arrived onsite for refrigerator not dispensing water. Tested system found that the filter needed replacing. Replaced the filter, tested system everything works as designed. No water leaks at time of service. Job complete"
Near Austin, TX 78746
Kevin
Job Details: 05/18/2020
DISHWASHER KITCHENAID KDTE304DPA0 Arrived on site and found evidence of water leaking underneath the dishwasher. Ran to diagnostic cycles and did not find any water leakage. Discussed possibilities with customer and they elected to replace the pump and motor. job complete
Near Pflugerville, TX 78660
David S
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the compressor and preformed an amp I draw the compressor , was showing 3.5 amps, the came on and was running. A frost pattern did not form on the evaporator. I am ordering a sealed system, 2 hours, Compressor W10507884, evaporator WPW10317014, UV Dryer WPW10143759, access valve W10913906. . Office will schedule return.; ordrng 1 CNOTE (2 HOUR) and 1 CNOTE (SEALED SYSTEM) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)"
Near , TX 76655
Jonathan
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 Arrived on site for refrigerator that is leaking from the filter area. Inspected unit and work area. Removed filter and water was still leaking from the filter head. Removed water reservoir and replaced with new water reservoir. Tested unit and found no leaks with water flowing through the dispenser. All water lines were dry. All complete.
Near Kingsland, TX 78639
Keith D.
Job Details: 05/18/2020
WASHER LG WM3070HRA "Arrived onsite and found unit dead tested voltage and found proper voltage to unit. Unit will need UI , PCB’s assembly and filter board. ; saved tckt"
Near Austin, TX 78746
Kevin
Job Details: 05/18/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and inspected ice machine and found filter is not engage all the way into housing. After correcting found water pan is leaking near the drain pump, took one picture. Also found recirculating pump is not running. for recirculating pump ordrng 1 W10837384 (pan-water)"
Near Leander, TX 78641
Lou
Job Details: 05/18/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to inspect washer console not functioning. Upon further inspection, I place the unit in diagnostics showing error code F2E1. Cleared the code and press3d start and nothing happened. Placed it in diagnostics again and tested the console and all buttons functioned except the start button. I removed and replaced the console and calibrated. Retested unit and it operated as designed. No water leaks observed during service, job completed."
Near Bruceville-Eddy, TX 76524
Jonathan
Job Details: 05/18/2020
DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site for dishwasher that won’t start cycle. Inspected unit and work area. Found unit would come on but would not start. Lights were display but nothing happened. Remove front panel and tested voltage going to the control and found 124.7 V. Put unit in a drain and tested voltage. Found proper voltage going to drain pump. Tested resistance from the control going to the drain pump and found it open. Removed drain pump and checked resistance at drain pump. Found drain pump within range. Tested continuity through the wire harness and found one side of the drain pump wire showing continuity but the other side showing open. Followed wire connector on open line and found broken wire near the pump and motor assembly. Ordering harness; ordrng 1 W10612070 (harns-wire)
Near Pflugerville, TX 78660
David S
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 "Arrived on site for icemaker making clumps of ice. I inspected the unit and work area. I found the icemaker had a crack in it. I replaced the icemaker with new and ran a harvest cycle. New ice maker filled with water and no leaking. Job complete."
Near The Hills, TX 78738
Brandon
Job Details: 05/18/2020
COOKTOP FRIGIDAIRE GLEC36S8CBC "Arrived on site for customer complaint of cooktop being damaged, I informed customer AHS will not be covering repair due to cosmetic issues and not normal wear and tear,
Near Kingsbury, TX 78638
Noah D
Job Details: 05/18/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to inspect ice machine for loud noise during operation, upon inspection found the evap fan hitting bracket and was unable to move it out of the way. Ordering fan and bracket. Needs 2 hours to breakdown unit. Office to reschedule ; ordrng 1 2HOURS (2HOURS) and 1 2185532 (BRACKET) and 1 2188935 (BLADE)"
Near Pflugerville, TX 78660
David S
Job Details: 05/18/2020
REFRIGERATOR ROPER RT21LMXKQ00 Arrived on site for fridge not making ice. I inspected the unit and found the icemaker failed and making a rattling noise. I removed the failed ice maker and installed new. I ran the unit through a harvest cycle. The ice maker cycled and filled. Job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 05/18/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on job for complaints of console not always working. Found the buttons not all responding. Ordered new console. Ran diagnostics and found no codes or leaks. ; ordrng 1 W11165148 (CONSOLE )
Near Georgetown, TX 78633
James
Job Details: 05/18/2020
REFRIGERATOR GE GSE25HMHEHES Arrived on site and tested operation. Found water flow very slow and pulsing. Tested filter head and found to have failed.Installed new filter head and tested operation. Unit tests good. Job complete
Near Austin, TX 78744
Kevin
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site and inspected refrigerator and found ice buildup inside appraiser took pictures. Disassembled freezer and found evaporator drain is frozen over, cleared drain and remove all ice from freezer, Took pictures of before and after. Job complete"
Near Austin, TX 78754
Eman J.
Job Details: 05/18/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to replace previous diagnosed parts. Replaced door but handle screws are stripped out can’t remove. Ordering handle W10899551, and screw W11366418. Scheduled customer ; ordrng 1 W10899551 (handle) and 2 W11366418 (SCREW)s"
Near West Lake Hills, TX 78746
Kevin
Job Details: 05/18/2020
DRYER KENMORE 796.8158241 "Arrived on site and inspected dryer and found it is rattling during operation. Disassemble dryer and found debris caught in fan blade. After removing debris noise has stopped job complete"
Near Leander, TX 78641
Lou
Job Details: 05/18/2020
VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site to inspect venthood lights not working. Upon further inspection, I found the right light would flicker off and on while turned on. I removed the light assembly from the cabinet and tested and found the wiring has a short in it. I removed and replaced the bulb assembly and retested and unit is operating as designed. Job completed. Left the old assembly with customer at their request."
Near Hutto, TX 78634
Andy
Job Details: 05/18/2020
WASHER MAYTAG MVW6230HW0 "Arrived on site for suds error code. Spoke with customer on soap usage and loading and customer appears to be using unit properly. Checked for error codes and found F7-E7 motor not hitting proper speed and that F0-E2 code shows Mechanical friction on drive mechanism, Basket is free and loose. ordering motor. No water leaks present at time of service. No water leaks present at time of service.; ordrng 1 W11026785 (motor-drve)"
Near Austin, TX 78703
Jacob
Job Details: 05/18/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived onsite for crisper drawer not staying shut. Tested unit. Found that unit was leaning forward due to uneven floor. Leveled unit front feet correctly. Tested unit. Crisper drawer stayed shut. No issues at this time. Job complete
Near Austin, TX 78737
Kevin
Job Details: 05/18/2020
MICROWAVE KITCHENAID KOCE500ESS08 "Arrived on site and inspected microwave and found A screw is missing that holds the inner and outer door together on the upper left-hand side. Added a new screw and door is now stable, job complete."
Near Round Rock, TX 78664
Eman J.
Job Details: 05/18/2020
DISHWASHER MAYTAG MDB4949SDM0 Arrived onsite for a dishwasher not washing. Tested system. Everything works as designed. Job complete
Near Marble Falls, TX 78654
Keith D.
Job Details: 05/18/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite and found unit with a sheet caught in agitator. Removed agitator and pull sheet out. Found that the agitator had failed installed new agitator. Tested operation found unit working properly as designed job complete.
Near Austin, TX 78746
Kevin
Job Details: 05/18/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site and found several lights are out in the interior of the refrigerator, after correcting all lighting is now operating correctly. No water leaks at time of service"
Near Dripping Springs, TX 78620
Robert
Job Details: 05/18/2020
WASHER WHIRLPOOL WTW7000DW4 Arrived on job for complaints of not completing cycle. Ran diagnostics and found code F9E1 drain error. Customer had video of not working and could hear drain pump buzzing and when she opened lid washer still full of water. Ran drain pump and same noise as video. Replaced pump and run test cycle. No leaks detected at time of service.
Near Temple, TX 76502
David S
Job Details: 05/18/2020
WASHER MAYTAG MVWB835DW "Arrived on site for washer over filling and unit giving LF fault. I inspected the unit and work area I found fault codes F3E2 inlet valve temperature failure, F0E4 spin limited by water temperature. I tested the unit and found the water level sensor in the control is not working properly. I will need to replace the water valve and the control. I replaced both new and ran the calibration cycle. Than I ran the unit through a test cycle, the unit operated as designed, not water leaks detected."
Near Austin, TX 78728
Wesley
Job Details: 05/18/2020
FREEZER WHIRLPOOL WZF34X18DW03 Arrived onsite and found unit seal obstructed. Cleared and sealed. All checks good. Advised customer on repair and on freezer specifications.
Near Jarrell, TX 76537
David S
Job Details: 05/18/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to install previous diagnosed parts. I gained access the the guide wheels, and tensioner pulley. I replaced them wall with new, I also replaced the dryer drum. I reassembled the unit. And ran it. I had the customer listen to the dryer as it spun. He said it sounds a lot better. Unit operates as designed. Job complete."
Near Bee Cave, TX 78738
Leonardo
Job Details: 05/18/2020
VENTHOOD KITCHENAID UXL6036YSS0 "Arrived on site to test unit for broken housing. Found broken Housing, replaced housing Test unit and unit test good job complete."
Near Georgetown, TX 78633
Lou
Job Details: 05/18/2020
DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failure, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Manchaca, TX 78652
Leonardo
Job Details: 05/18/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaceboard test unit and unit test good heated oven to 350.
Near Round Rock, TX 78664
Eman J.
Job Details: 05/18/2020
WASHER WHIRLPOOL WTW7000DW0 Arrived onsite for previous diagnosed parts. Replace parts. Tested system everything works as designed. No water leaks at time of service. Job complete
Near Salado, TX 76571
David S
Job Details: 05/18/2020
WASHER MAYTAG MHW6630HW0 Arrived on site for washer UI not responding. I spoke with customer and he stated the washer is not working intermittently. I inspected the unit and work area I found that the UI is only partially responsive and won’t let me into diagnostics. I replaced the UI and Control. I ran the unit through diagnostics test cycle. Unit tested good and operated as designed. No water Leaks detected. Job complete.