We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Austin, TX 78726
David Z
Job Details: 11/17/2021
Arrived on site to diagnose dishwasher that was throwing F8E4 error. Checked float switch and found float switch is showing flood state even with no water in the tray. Removed and replaced float. Retested and unit is working as designed. Advised customer on proper use and cleaning of unit. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Austin, TX 78749
Luis
Job Details: 11/17/2021
Arrived on site for no ice. During fill cycle icemaker not sending power to valve diagnosed a defective icemaker. Replaced icemaker ran a cycle water filled icemaker. ; used 1 W10884390 (Icemaker) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Kyle, TX 78640
Jacob
Job Details: 11/17/2021
"Arrived onsite for unit making noise at the beginning of the unit sensing. Customer turned the unit on and when it started sensing. It made a lot of noise at the start, put unit in automatic diagnostics and saw F7E5 shifter issue. When trying to take off the bolt that holds the stator in place, the bolt was seized on to the stator. Let customer know that the unit will need a to be rebuilt with a new gear case, slider, clutch, stator and rotor and screws.
We serviced a
KITCHENAID WASHER
Model KAWE570BWH1
Near Austin, TX 78725
Matthew
Job Details: 11/17/2021
Arrived onsite for washer not draining. Upon arrival tested unit. Found switch activated and basket does spin however pump does not energize.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Manor, TX 78653
Scott
Job Details: 11/17/2021
"Arrived on site , replaced both upper front stoppers . Stopped are firmly sitting in rails . No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID RANGE
Model KDRP467KSS09
Near Austin, TX 78731
Taylor M
Job Details: 11/17/2021
"Arrived on site to install previously diagnosed control for improper voltage to the convection motor, upon arriving I gained access to the zodiac control at the front panel and found that the zodiac control that I have is only utilized for oven cycle selection and is operating properly,
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Austin, TX 78702
Leonardo
Job Details: 11/17/2021
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEM4
Near Jarrell, TX 76537
Wesley
Job Details: 11/17/2021
Arrived onsite for ice not producing. Found trickle leak causing back up in fill spout. Replaced valve and reinstalled ice chute gasket and cleared all ice. Unit is now operating as designed. Advised customer on the repair.
We serviced a
WHIRLPOOL OVEN
Model MGT8775XS00
Near Georgetown, TX 78626
Lou
Job Details: 11/17/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the center burner valve stem leaking gas, I removed and replaced the valve and checked all gas line connections for leaks with my liquid leak detector. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
GE REFRIGERATOR
Model CSB42WP2NCs1
Near Georgetown, TX 78628
Lou
Job Details: 11/17/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, the customer advised that the unit stopped cooling in the freezer section and after cycling power, the unit has been cooling since. I tested temps in the FC=3 degrees & RC=38 degrees. Placed unit in diagnostics and tested the components and all passed. No error codes showing. Inspected the main control and it looks good as well. I advised the customer that the control might have glitched and normally after cycling power, it will reset the controls and the unit will continue to operate as designed.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Kingsland, TX 78639
Cliff
Job Details: 11/17/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found unit has no refrigerant in it and is r600a. Ordering nitrogen to locate leak and components to correct issue. Office to set return appointment for 3 hours. ; ordrng 1 Nitrogen (Nitrogen) and 1 W11370574 (Compressor) and 1 W11512410 (Condenser) and 1 W11394622 (Evap) and 1 W11506635 (Coupling) and 1 W10843121 (Nonuv drier) and 1 WPW10143759 (Uv drier)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Austin, TX 78745
Scott
Job Details: 11/17/2021
"Arrived on site for washer leaking . Found valve dripping into tub . Replaced valve . Ran calibration and diagnostics wash. All checked normal .
We serviced a
KENMORE OVEN
Model 790.4200361
Near Georgetown, TX 78626
Wesley
Job Details: 11/17/2021
"Arrived onsite for oven issue and was able to explain concern about beeping sound coming from oven. Advised customer that upper oven temp thermostat is preheating more than the initial time. Part is no longer available, however apart from the annoyance of repeat tones, the unit is holding temperature properly. Advised customer on status.
We serviced a
KENMORE OVEN
Model 790.488329
Near Liberty Hill, TX 78642
Lou
Job Details: 11/17/2021
"Arrived on site to inspect wall oven not heating in Bake mode. Upon further inspection, I removed the bottom panel and found the Bale element shorted out.I am ordering the bake element and scheduled return service ; ordrng 1 318254906 (Bale element)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bastrop, TX 78602
Matthew
Job Details: 11/17/2021
Arrived onsite for washer lid falling down and not staying open. Upon arrival tested unit. Found hinges felt loose. Removed console to access hinges. Found failed hinges. Replaced right and left hinge. Tested unit and unit is functioning properly. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Austin, TX 78733
Luis
Job Details: 11/17/2021
"Arrived on site. Ran diagnostics all test passed,adjusted settings unit working as designed"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Waco, TX 76708
Al
Job Details: 11/17/2021
"Arrived on site to inspect a wall oven burning customers food. Ran diagnostics and unit had no stored error codes. I calibrated the unit and unit tested properly. Also provided the customer with the WiFi team number, so she can set up WiFi on her wall oven. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cedar Park, TX 78613
David S
Job Details: 11/17/2021
"Arrived on site for ice maker not working. I inspected the unit and work area. I jumped the ice maker and found it cycling. It did not fill. I tested voltage to the ice maker and found 125 vac. I tested voltage to the fill valve and found it only getting 4vac. I swapped in a new ice maker and found the same outcome. I che led the fill tube and found it clear. I called techline and spoke tj sr#7732263092. I advised him of my findings and he recommended replacing the ice maker and valve at the same time. I found the valve ohming out at 8 Mohms, which is out of range. The office will reschedule. ; ordrng 1 W11524655 (Valve) and 1 W11556926 (Ice maker)"
We serviced a
GE REFRIGERATOR
Model GSH25GGCBWW
Near Waco, TX 76708
Jonathan M
Job Details: 11/17/2021
Arrived on site for refrigerator thats freezing the bottom but its not cooling on the top of the freezer or refrigerator. Inspected unit and work area. Confirmed customers complain and found the math operator fan not running. .; ordrng 1 WR23X10476 (Evaporator fan assembly)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Marble Falls, TX 78654
Cliff
Job Details: 11/17/2021
Arrived on site to diagnose a dishwasher that is not draining. Found drain pump impeller broken and replaced pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Bee Cave, TX 78738
Kevin
Job Details: 11/17/2021
"Arrived on site and inspected range and found right front burner cap and right rear burner cap are swapped positions. After setting them properly all burners are operating normally, job complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Round Rock, TX 78664
Jimmy J.
Job Details: 11/17/2021
"Arrived on site for Not Cleaning Dishes Properly - Dishwasher. Placed in diagnostics and no error codes came on. Ran diagnostics cycle and water filled, spray arms spun, diverter turned, drain pump drained, and heating element came on. Customer showed me pictures and one plate looked like it still had something on it but not food, more like marks were soiled items on the plate didnt wash completely off. Customer stated she pre rinses items. Customer stated most items are clean but is concerned about other items that dont seem to be completely clean. Recommended using normal cycle plus high temp and heated dry going forward. Customer is using pods with rinse aid already inside. Customer has a water softener so I turned down rinse aid dial to 2. No leaks detected. Dishwasher running as designed. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Lakeway, TX 78734
David Z
Job Details: 11/17/2021
"Arrived on site to diagnose ice machine not making ice. Talked to customer who said the unit has not been run in over a month, but wasnt making ice. I ran the unit through diagnostic tests. Foundwhen the unit tried to drain, the water was backing up into the drain pump tube due to a drain obstruction. Found a piece of plastic lodged in the drain keeping from draining. Removed plastic and retested. Found unit still is draining super slow. Found the drain line behind the unit is folding and kinking, not allowing water to drain and keeping some in the reservoir. Advised customer to replace the drain hose and this should resolve all issues.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Austin, TX 78738
Kevin
Job Details: 11/17/2021
"Arrived on site and inspected wall microwave and found F2 E1 showing on control panel. Took pictures. Call will need to be rescheduled When control panel arrives.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dripping Springs, TX 78620
Robert
Job Details: 11/17/2021
Arrived on call for complaint of F2E2 code. Code is for communication error. Checked the connection and found to be good. Ordered both parts. ; ordrng 1 W11368911 (Control UI) and 1 W11305308 (Control)
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Georgetown, TX 78626
Wesley
Job Details: 11/17/2021
Arrived onsite and found mount screw shorting the filter board. Corrected short problem and replaced blown fuse. Unit is now operating as designed. Unit is now operating as designed.
We serviced a
WHIRLPOOL DRYER
Model MGDX655DW2
Near Cedar Park, TX 78613
David S
Job Details: 11/17/2021
Arrived on site for dryer intermittently starting and stoping. I inspected the unit and work area. I tested the unit and found the flame igniting. I gained access to the thermistors and found them in good condition. I spoke to the customer and they stated it would stop half way through and then randomly start again. I tested the door switch and found it working. I spoke to the customer about replacing the timer. I installed a new timer and retested the unit. It is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Killeen, TX 76542
Tyler
Job Details: 11/17/2021
"Are on site for refrigerator not making ice since last repair. Upon arrival confirmed temps in FC were under 5degrees, and also ran tests 56&57 and found no faults or issues with ice maker. I then ran test 45 and found inlet valve not opening when 120v was applied causing unit not to fill ice maker. Replaced valve then reassembled and tested unit. Found ice marker fully functioning as designed. With no leaks during repairs. Informed customer to give unit 24hrs to fill bucket with ice. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78626
Wesley
Job Details: 11/17/2021
Arrived onsite and replaced freezer evap harness and replaced freezer module but found a different module is causing the circuit to dim. Ordering triple module harness and additional module for icebox. All else checks good. ; ordrng 1 W11462342 (Module) and 1 W11205082 (Triple module)
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JS0
Near Kingsland, TX 78639
Cliff
Job Details: 11/17/2021
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/17/2021
Arrived on site to diagnose a freezer that is not sealing properly. Found door gasket misshapen and reshaped it using applied heat. All is working properly at this time and no water is hooked up to unit.
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW1
Near Marble Falls, TX 78654
Cliff
Job Details: 11/17/2021
Arrived on site to diagnose a dryer with damage to cabinet. Found back left corner crushed. Cabinet and leg will need to be replaced to complete repairs. Also ordering bulkhead in case needed. Office to set return appointment. ; ordrng 1 W11299301 (Bulkhead) and 1 W11417441 (Cabinet) and 1 W11444912 (Leg)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM704KPS0
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/17/2021
Arrived on site for F8 E4 flashing. Customer stated they found water on the floor. When they opened the dishwasher it was full of suds. Placed in diagnostics and got F8E4. No other error codes came on. Cleared error code. Removed float pan and found soapy water inside float pan. Emptied float pan. Ran diagnostics cycle and couldnt identify any leaks while diagnostics cycles ran. At the end of diagnostics there were no suds present. Customer has a water softener and has the rinse aid dispenser full. Customer is using pods with rinse aid already in the pod. Expressed the importance of only using pod with rinse aid already in pod and no rinse aid in the rinse aid dispenser to avoid oversudsing. Having a water softener cuts half of the rinse aids job out so too much rinse aid and dishwashing detergent can cause oversudsing which leads to the door leaking and filling the float pan full of water stopping the dishwasher and reflecting the F8E4 error code. No leaks detected. Dishwasher running as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS01
Near Blanco, TX 78606
Robert
Job Details: 11/17/2021
Arrived on call for complaint of temperature warm. Found the evaporator cover covered in ice. Customer will defrost refrigerator to gain access.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104EBS1
Near New Braunfels, TX 78132
Andrew
Job Details: 11/17/2021
"Arrived on site to test unit for not starting properly. Found door latch was stuck in the closed position. Found piece of plastic in latch preventing it from opening. Removed plastic and opened latch. Tested unit, unit now working as designed. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Austin, TX 78745
Luis
Job Details: 11/17/2021
"Arrived on site for cooling complaint. Removed cover found lower section of evaporator incased in ice due to clogged drain,cleared drain checked water flow through drain good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78732
David Z
Job Details: 11/17/2021
"Arrived on site to follow up on refrigerator that was still making a ticking noise when running at times. On arrival I found the noise present again, coming from the left side of the unit by the dryer. Confirmed the noise is refrigerant moving through the refrigerant lines, and is not any form of damage. Called and spoke with tech line, SR 7732270865. Tech line confirms that the noise is refrigerant moving through the lines, and there is not much that can be done to remove the noise. The angle on the dryer is already adjusted to slow flow. Unit is working as designed, and no repair is needed, does not affect function. Call complete."
We serviced a
WHIRLPOOL ICE MACHINE
Model KRFC302EBS00
Near Temple, TX 76502
Tyler
Job Details: 11/17/2021
Arrived on site for refrigerator filling ice maker continuously. AUpon arrival confirmed complaint and after further inspection I found the inlet valve silo lid to ice maker stuck open. Replaced inlet valve reassembled and tested unit. Found unit now functioning as designed and shutting off valve when needed. No leaks during repairs call complete
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Leander, TX 78641
Lou
Job Details: 11/17/2021
"Arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics showing error code F3E2 & F5E1. Cleared the codes and continued with testing. Unit operated as designed. I inspected the valve for any leaks and found none. Tested the valves and it is getting voltage and functioning properly. Tested the lid lock assembly and it is operating as designed. I tilted the unit back and found gearcase oil on the rotor, drain pump and all four panels (photo).(MS). No water leaks observed during service.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Austin, TX 78730
Luis
Job Details: 11/17/2021
"Arrived on site for no ice. Ran diagnostics ice dumped from tray,icemaker passed harvest ran fill test passed. Found some items in freezer not frozen checked temp in freezer reading 23? removed cover found evaporator incased in ice. Ran defrost heater,heater not powering on diagnosed a defective harness and sensor ordering harness and cover assembly. ; ordrng 1 W11394920 (Cover) and 1 W11396530 (Harness) and 1 Lmonly (Lm only)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS0
Near Round Rock, TX 78665
Justin
Job Details: 11/17/2021
"Arrived on site for a vent hood with the lights not working. Upon arrival I found the light switch in the off position, but the lights were on and very dim. When I pressed the light on switch, the lights would be slightly brighter. However, they were still extremely dim. I found you could only turn the lights off if you unplug the unit. I gained access to inside the unit. I found the harness in good shape. This indicates a faulty LED driver. I replaced the driver and then tested the unit. The lights were now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78704
Leonardo
Job Details: 11/17/2021
Arrived on site to test unit for damaged front panel. Replaced panel test unit and unit test good job complete
We serviced a
WHIRLPOOL WINE COOLER
Model WUB50X24HZ01
Near Austin, TX 78704
Scott
Job Details: 11/17/2021
"Arrived on site , replaced control box . . Lights are functioning normally. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Jarrell, TX 76537
Wesley
Job Details: 11/17/2021
.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
David S
Job Details: 11/17/2021
"Arrived on site for fridge no cool. I inspected the unit and work area. I hooked my gauges up to the unit found the low side at -20 and the high side at 80. I evacuated the system and found burnt oil coming out of the system. I attempted to use nitrogen to clean the system but found the cap tube restricted. I
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 11/17/2021
Arrived on site to test unit for error code f0e9(off balance). Also error code f2e2(contact service). All connections secure and all functions appear to be operating as designed. Advised customer to download app and connect unit to WiFi for software update. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Bastrop, TX 78602
Matthew
Job Details: 11/17/2021
"Arrived onsite for washer not functioning. Customer stated that unit turned on in the middle of the night and the door was open. Upon arrival tested unit. Found difficult to access service mode. Finally did and found F24 overflow , F11 unknown error. Tried calling tech line but call dropped 3 times. Unit would automatically trigger drain pump to activate even with no water present in tub. Due to unknown error ordering main control and pressure sensor and returning with drain pump. Unit is in RV and must be made accessible for service. Office to reschedule ; ordrng 1 W11044866 (Pressure sensor) and 1 W11334605 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near New Braunfels, TX 78130
Andrew
Job Details: 11/17/2021
"Arrived on site to test unit for clicking noise. Found actuator not engaging and splutch was broken. Replaced splutch and actuator(from truck stock W10913953). Tested unit, unit working as designed. Job complete."
We serviced a
GE COOKTOP
Model JP676
Near Copperas Cove, TX 76522
James
Job Details: 11/17/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Canyon Lake, TX 78132
Andrew
Job Details: 11/17/2021
Arrived on site to replace inner door and dispenser. Customer denied panel for slight blemishes. Needing new inner door. Please inspect part. Returning tech see attached. Office to reschedule.; ordrng 1 W11559689 (Inner door)
We serviced a
MAYTAG DRYER
Model MVWC555DW0
Near San Marcos, TX 78666
Jacob
Job Details: 11/17/2021
Arrived onsite for unit making noise and was not able to get the unit stop or do anything else. Heard the drain kept going. Put a new control in it. Was able to get into diagnostics and unit started with no problem. Upon getting to the spin cycle the unit made a loud noise when trying to spin. Upon further inspection found that the gear case was not working to get into spin. Ordered parts. Needs authorization before returning. Also was trying to let the home owner now that the unit needs to be pulled out of the wash room because there hardly any room to work on the unit. Said to let the owner of the unit know for them to get it out before our return. Office to reschedule ; ordrng 1 WPW10006384 (Belt) and 1 W11454734 (Gear case) and 1 W10721967 (Cam kit) and 1 W10902814 (Wash plate)
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near New Braunfels, TX 78130
Andrew
Job Details: 11/17/2021
"Arrived on site to test unit for console resetting mid cook cycle. Unit is connected to WiFi. Replaced console, tested uni, u it working as designed. Advised customer to reconnect unit with new console to WiFi. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 11/17/2021
"Arrived on site to replace previously diagnosed sump assembly. Replaced sump, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Kingsbury, TX 78638
Jacob
Job Details: 11/17/2021
Arrived onsite for unit stuck with the drain mode coming on when plugged in. Customer plugged the unit and it went to drain mode really quick. ordered new control. Office to reschedule.; ordrng 1 W11458145 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Blanco, TX 78606
Robert
Job Details: 11/17/2021
"Arrived on call to replace previous diagnosed parts. Replaced both hinges , belt , motor and cam. After installation test operation. No leaks detected at time of service."
We serviced a
GE DISHWASHER
Model ZDT975SPJ0SS
Near Blanco, TX 78606
Robert
Job Details: 11/17/2021
Arrived on call for complaint of display not working. Found that power is being supplied to UI. Will need UIti complete. ; ordrng 1 WD21X23556 (I control)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/16/2021
"Arrived on site for dryer knob broken. Inspected unit and work area. Found timer stem broken off in dryer knob. Contacted claims department for authorization to repair (MS), was approved to continue with repair. Removed broken timer and installed new. Installed new timer knob and tested operation. All tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Marcos, TX 78666
Robert
Job Details: 11/16/2021
Arrived on call to replace previous diagnosed part. After installation test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 11/16/2021
Arrived on site to test unit for not cooling. Customer stated unit has been working great since last repair. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Seguin, TX 78155
Andrew
Job Details: 11/16/2021
"Arrived on site to replace auger motor and yoke from previous diagnosis. Replaced motor and yoke. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS5
Near San Marcos, TX 78666
Jacob
Job Details: 11/16/2021
"Arrived onsite for the light not working. Tried to replace the control, however, was sent with the control. Re ordered control. Office to reschedule ; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Buchanan Dam, TX 78609
Cliff
Job Details: 11/16/2021
Arrived on site to diagnose a washer that is not cycling properly. Found main control shorted and break in the wiring harness. Replaced control and repaired wiring. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE01
Near New Braunfels, TX 78132
Robert
Job Details: 11/16/2021
Arrived on call for complaint of icemaker leaks. Ran cycle and confirmed that the icemaker mold is cause of leak.
We serviced a
UNKNOWN UNKNOWN
Model NISSAN
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/16/2021
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, TX 76542
Al
Job Details: 11/16/2021
Arrived on site to inspect dryer not heating. Confirmed the complaint and discovered the cutoff was defective causing he unit to malfunction. R&R it and unit tested as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDI02CRBS2
Near Austin, TX 78704
Jacob
Job Details: 11/16/2021
"Arrived onsite for door to the unit not staying up. Upon further investigation, found that the right link had ripped in half and the right one was fraying. And the left spring was missing. Replaced left spring and links. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Temple, TX 76502
Jonathan S
Job Details: 11/16/2021
"Arrived on site to install previous diagnosed parts. Removed failed inlet valve and water reservoir. Found unit still not dispensing water. Traced water to water from inlet valve to door. Removed water line and cleared. Checked temperature settings and found set at recommend temperature. Reinstalled water line and tested operation. All tested good, no water leaks detected during service. Spoke with customer on failure found."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV185KFA
Near Nolanville, TX 76559
Tyler
Job Details: 11/16/2021
Arrived on site for microwave not heating. Upon arrival confirmed complaint. Upon running tests found unit functioning but not heating. Found all door switchs functioning within specs. Found all high voltage hardware failing. Will need office to reschedule once availability of parts is known.; ordrng 1 5304467693 (Magnetron) and 1 5304467670 (Diode) and 1 5304467671 (Capacitor) and 1 5304467692 (Hv Transformer)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ
Near Burnet, TX 78611
Cliff
Job Details: 11/16/2021
Arrived on site to diagnose a microwave that isn't turning on. Found fuse open and interlocks need to be replaced. Installed new fuse and updated interlock kit. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Copperas Cove, TX 76522
Al
Job Details: 11/16/2021
"Arrived on site to inspect screeching noises from the dryer upon start. Confirmed the complaint and found the idler was defective causing the irritating noises. Disassembled, removed and replaced it.
We serviced a
GE REFRIGERATOR
Model GSL25JFPDBS
Near Taylor, TX 76574
Tommy
Job Details: 11/16/2021
Arrived onsite for refrigerator not cooling upon arrival found unit was not defrosting due to bad control tested and found heater would come on in forced defrost. Replaced control and let customer know they will need to defrost massive amount of frost built up before unit starts up correctly. Job Completed.
We serviced a
MAYTAG OVEN
Model MEW6630DDB
Near Copperas Cove, TX 76522
Al
Job Details: 11/16/2021
Arrived on site to inspect double wall oven burning food. Customer advised the bake light flashed when it reached target temperature of 400. I had the customer set the temp and I waited for the unit to reach 400. I remained onsite and unit never malfunctioned. Unit works properly. I advised the customer to cycle power if issues happen again. No parts needed at this point. Job complete
We serviced a
WHIRLPOOL OVEN
Model KODE500EBS05
Near Round Rock, TX 78665
Tommy
Job Details: 11/16/2021
"Arrived onsite for top oven not heading removed doors, and turned unit off at breaker, pulled unit and placed it on mat, tested unit T.O.D found it was bad, tested elements found they both had continuity. Replaced T.O.D placed unit back into wall. Turned it on at breaker, placed doors back on unit, proceeded to test back and broil for both top and bottom unit found all to be now operating as designed. Job Completed."
We serviced a
WHIRLPOOL OVEN
Model KODE500EBS05
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/16/2021
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78758
Wesley
Job Details: 11/16/2021
"Arrived onsite and tested unit for scraping noise. Removed and inspected rotor. Noise present even with stator removed. Ordering 2 man and a tub job to repair, something is caught or seized in the bearing or tub assembly. Office to reschedule ; ordrng 1 W11287253 (Tub)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for washer not starting.. upon arrival confirmed complaint. Upon arrival found f8e3 error as well as f0e5. After further inspection I found both inner basket and tub leaning to back left corner of cabinet. Also found inlet valve not ohming within specs. Acu wouldnt send power to motor capacitor or shifter. Will need office to reschedule with other washer repair from (320440); ordrng 1 W11130362 (Suspension rods)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDB13
Near Nolanville, TX 76559
Tyler
Job Details: 11/16/2021
"Arrived on site for refrigerator needing previously diagnosed gasket. Upon arrival customer pointed out some new symptoms since previous trip that had occurred. After inspection found that gasket was still sealing correct. Hot hair had been leaking through dispenser door, freezing under ice bucket and then leaking down and refreshing around FC door and auger motor.Need office to reschedule once Availability of parts is known.; ordrng 1 WP2180353 (Door chute) and 1 WP2198628 (Seal) and 1 WP2188919 (Holder) and 1 WP2315559 (Sleeve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
"Arrived on site for washer not draining upon arrival arrival confirmed drain pump was functioning. Upon further tests I found door strike broken preventing completion of spin, agitate tests. Will need to reschedule once availability of part is known.; ordrng 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Killeen, TX 76549
Al
Job Details: 11/16/2021
"Arrived on site to inspect ice maker not working. I opened the unit and found ice maker was cycling and valve humming noise was present. I accessed the single incoming valve, changed it and unit still didnt fill the ice maker. I advised the customer to purchase a new filter. Im ordering the dual valve. Office to schedule return services due to customers schedule ; ordrng 1 WPW10279866 (VALVE-INLET DUAL)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for washer not starting. Upon arrival found no errors in diagnostics. After further inspection found belt and cam and fall off gearcase. Reassembled unit and ran diagnostics tests. Found unit functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for dryer not heating. Upon arrival confirmed no errors in diagnostics. Inspected all heating hardware and found no failures or anything out of spec. Due to units location couldnt determine if unit was running while there was a clogged vent or not. Unit functioning as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
Arrived on site for washer not draining. Upon arrival found f7e6 error. Found drain pump functioning within specs. Found actuator had popped out of place. Remounted actuator and insured prevention of future reoccurrence. Reassembled and tested unit. Found functioning as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Temple, TX 76502
Tyler
Job Details: 11/16/2021
"Arrived on site for dryer not heating. Upon arrival found no errors. After further disassembly and inspection I found all heating hardware (element, thermostats, etc) all within specs and not grounded out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Robinson, TX 76706
Jonathan M
Job Details: 11/16/2021
Arrived on site for a refrigerator that has an even doors. Inspected unit and work area. Confirmed the customers complaint and found the doors and level due to a level flooring. Adjusted feet to allow the door to sit evenly. The unit is working as designed. Call complete.
We serviced a
KITCHENAID VENTHOOD
Model KXW9736YSS0
Near Leander, TX 78641
David S
Job Details: 11/16/2021
Arrived on site to install previous diagnose parts. We replaced the switch panel. We got the blower down and found on of the motors stuck. We tried for a hour to get the new motor in place. Because of the height of the unit we were unable to install it.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Waco, TX 76710
Jonathan M
Job Details: 11/16/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and the ice container. Went to test the unit in diagnostics but realize that the unit does not have a normal icemaker fill test. I did run the icemaker general valve test which resulted in the icemaker being completely full of water but not overfilled. Hi both the customer to check the ice tomorrow morning to ensure that he has cubes and not slabs of ice. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIHZ01
Near Temple, TX 76502
Jonathan S
Job Details: 11/16/2021
"Arrived on site for refrigerator not dispensing water or making ice. Inspected unit and work area. Found indention on floor from a refrigerator wheels. Performed diagnostics tested water dispenser operation and found inlet valve activating. Gained access to water reservoir and found water getting to reservoir. Found reservoir frozen. Thawed water reservoir and added foil tape to keep from freezing. Performed diagnostics mode, cycled ice maker and fill operation. All tested good, no water leaks detected during service. Spoke with customer on service performed and adjusted temperature for family of 2 at 39?."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS6
Near Holland, TX 76534
Tyler
Job Details: 11/16/2021
Arrived on site for refrigerator needing previously diagnosed evap coil and uv drier. Upon arrival installed needed parts. Reassembled and pulled vac on unit. Found no leaks. Recharged system with 5.25oz of refrigerant. Found equalized psi at 45. Unit run temps were at 150/0 after 15 minutes. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KHHC2090SSS0
Near Salado, TX 76571
Jonathan S
Job Details: 11/16/2021
"Arrived on site for microwave controls not responding. Inspected unit and work area. Found keys not responding. Powered unit on and off. Tested operation and found keys responsive. Found unit making random selection when not using. Will need to replace UI control. Contacted parts department and found no ETA on part (SR). Informed customer on control availability.
We serviced a
JENN-AIR OVEN
Model JJW2830WB02
Near Belton, TX 76513
Jonathan S
Job Details: 11/16/2021
"Arrived on site for both ovens not operating. Inspected unit and work area. Performed diagnostics mode and found error code F8-E0 and F8-E1 cooling fan fault. Performed component activation, started both fans in low and high speed. Fan both fan operating. Need to remove unit and power off to continue to diagnose. Was unable to identify circuit breaker ( see SD-picture). Customer will need to locate circuit breaker and calls back out to service unit. Will return with both fans and control.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM7
Near Robinson, TX 76706
Jonathan M
Job Details: 11/16/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface and tested the unit. Still had the same issue. Replace the high-voltage board and the unit began to come on and was set in programming mode. Went to program control and was unable to do so according to the text sheet. Spoke to CS and attempted to get out of programming mode and back into programming mode but the unit would not except any changes to the program. I was advised at that point that we would need to re-order the high-voltage board due to inability to program the control. Ordering part and rescheduled ; ordrng 1 Wpw10312695 (Hv board)
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Temple, TX 76502
Jonathan S
Job Details: 11/16/2021
"Arrived on site for refrigerator FC light not working. Inspected unit and work area. Tested light operation and found at time of service light was operational. Customer stated when light was not working some of the RC lights did not work as well. Removed freezer module and was able to gain access to quick connect. Installed new light and tested operation. All tested good, no water leaks detected during service. Spoke with customer on service performed."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Waco, TX 76707
Jonathan M
Job Details: 11/16/2021
"Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced the cycle select switch at the temperature selector switch and tested the unit. The unit still would not fill the unit with only hot water even when called for a hot wash. The unit cycled between hot and cold water. However I did notice the hot water hose not getting very hot. Drained the water and then tested the hot water valve in diagnostics and found the hot water getting hot after 10 seconds. I did explain to the customer that it could be an issue with how long it takes for hot water to get to her hot water valve.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, TX 78666
Robert
Job Details: 11/16/2021
Arrived on call for complaint of oven not lighting. Found loose connection at control. Reset connection and test oven.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78738
Leonardo
Job Details: 11/16/2021
Arrived on site to test unit for not washing. Test unit and found clogged filter and bad wash motor and clogged upper and lower spray arm and manifold. Ordering parts office to reschedule. ; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10463906 (Screen) and 1 W10872845 (Filter) and 1 WPW10448645 (Upper spray arm) and 1 WPW10340542 (Manifold) and 1 WPW10340745 (Feed tube)
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, TX 78738
Kevin
Job Details: 11/16/2021
"Arrived on site and found top left LED module is out, after replacing all interior lights are working properly again, job complete"
We serviced a
GE DRYER
Model DBL333EB6WW
Near Kyle, TX 78640
Jacob
Job Details: 11/16/2021
Arrived onsite for noise still coming from the dryer when in use. Looked at the ball hitch assembly and saw it was worn down and one glide was partially broken. Replaced parts. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Kingsland, TX 78639
Cliff
Job Details: 11/16/2021
Arrived on site to replace bake element for range. Replaced element and tested unit. Found all is functioning properly at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cedar Park, TX 78613
David S
Job Details: 11/16/2021
"Arrived on site to install previous diagnose parts. I gained access to the gearcase and replaced the gearcase, cam and belt with new. I ran a calibration and a diagnostics cycle. I found the unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78704
Luis
Job Details: 11/16/2021
"Arrived on site for water not dispensing. Diagnosed air seeping around fan scroll and freezing water tank,ran fan test,added sealer between gaps from fan scroll and tower until no air was felt. Defrosted water tank tested water dispenser working"