Near Austin, TX 78705
Wesley
Job Details: 10/09/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site and reset washer per customer concerns. All checks good. Unit is now operating as designed.
Near Manor, TX 78653
Joseph C.
Job Details: 10/09/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for “timer not advancing” complaint. Inspected unit and found timer not advancing and very hot to the touch. Removed and replaced timer. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78729
Tyler B.
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for unit door making creaking noise. Replaced top hinge and screws and noise was still there. Found noise to come from top left corner of door where both panels meet. They are not connected properly and loosing causing noise when pulling on the door to open unit will need another door to correct issue, also would need liner sealed with sealant ; ordrng 1 CNOTE (OFFICE RS) and 1 LW10913113 (dor-fip)"
Near Bell, TX 76513
Arthur B.
Job Details: 10/09/2019
VENTHOOD WHIRLPOOL UXL5430BSS1 Arrived onsite for customer complaint of venthood motor making loud noises. Found motor rattling. Removed and replaced motor assembly. Reassembled and tested. Blower now work as designed. No other issues found.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator having water in bottom of RC and slow water pressure from dispenser. Removed water filter and tested dispenser. Found clogged filter. Performed diagnostics mode and tested defrost cycle and found operating as designed. Will replace adapter with service kit and gasket. Recommended to replace water filter before return. Will have filter housing on hand if needed. 1 W10864519 (SERVICE KIT) and 1 W11194438 (FILTER HOUSING )
Near Austin, TX 78733
Tyler B.
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for unit that flooded. Ran diagnostics and found F8e6. Pressure hose and control checked good. Found valves failed open, replaced housing and tested good. No leaks on site"
Near Lakeway, TX 78734
Andy
Job Details: 10/09/2019
WASHER WHIRLPOOL WFW97HEDW0 Arrived on site for washer error code. Tested and inspected unit and found failed rotor and stator. Ordering parts. Office to schedule. No water leaks present at time of service.; ordrng 1 WPW10544980 (ROTOR) and 1 WPW10657810 (STATOR )
Near Dripping Springs, TX 78620
Robert
Job Details: 10/09/2019
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on job to replace parts reported by previous tech. Trim panel was damaged, needs to be re-ordered. New code F6E8, followed instructions on tech sheets, replaced appliance manager, replaced control panel, called tech line and had us replace the fuse. Tested unit, no codes, now no heat is being produced. ; ordrng 1 461968973241 (trim-door)"
Near Burnet, TX 78611
James
Job Details: 10/09/2019
RANGE JENN-AIR JES1450FS1 Arrived on site and tested operation. I found display would cut out but come back on if pressed on. I found discoloring around connections on display board. Installed new board and found display now working properly. Job complete
Near Burnet, TX 78611
James
Job Details: 10/09/2019
OVEN KITCHENAID KODE500ESS04 Arrived on site and installed new door and name badge. Verified proper fit. Unit tests good. Job complete
Near Austin, TX 78749
Brandon
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for customer complaint of washer leaking, found customer was using to much soap, instructed customer to use less soap, unit tested good."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator intermittently making ice and made gurgling sound a few days ago. Inspected unit and work. Found ice container full at time of service. Performed diagnostics mode and checked ice maker faults, no faults. Inspected deli control and found corrosion on control. Found UI lights are partially working. Removed UI and deli control and installed new. Tested unit. All tested good, no water leaks detected."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for refrigerator not making ice. Performed diagnostics and advanced ice maker. Found ice maker not responding. Removed ice maker and installed new. Tested ice maker and found not filling. Checked fill tube line and water supply. Cycled ice maker while testing voltage at inlet valve. Found within range. Checked water supply to unit and found failed inlet valve. Replaced valve and tested unit. All tested good, no water leaks detected."
Near Elgin, TX 78621
Cliff
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washer that is not spinning. Tested unit and found failed motor control. Control board assembly will need to be replaced to complete repairs. ordrng 1 W11116590 (cntrl-elec)
Near Austin, TX 78738
Andy
Job Details: 10/09/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for refrigerator lights not tested and inspected unit and found 3 light modules out. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78748
Luis
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for no ice in freezer. Ran icemaker through a cycle no water entering icemaker found bail arm sticking in off position,during cycle valve energized no water. Removed unit,removed fill line,found fill line frozen due to failed heater on fill line. Unit will need a new icemaker and fill tube assembly that includes heater. ; ordrng 1 W10886939 (ICEMAKER) and 1 W11238340 (FILL TUBE)"
Near Austin, TX 78723
Scott
Job Details: 10/09/2019
MICROWAVE WHIRLPOOL WMH31017AS3 "Arrived on site for microwave making a strange noise and not heating . Find cap burned . Replaced cap, mag and diode . Job complete ."
Near Austin, TX 78717
Paul
Job Details: 10/09/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived onsite for the microwave with an F1E6 error code. I found the magnetron filament grounding out. I removed the mag and found the antenna burned up. I inspected the wave guide and found only smoke stains but no arc marks. I wiped out the smoke and replaced the magnetron. I replaced the upper wave guide cover due to arc marks. I found the inside of the cavity soiled badly from food debris especially the ceiling. I took pics and explained to ms that the cavity needs to be cleaned regular and should not be used when there is splatter all over the cavity. I tested the unit and found it putting out 1000 watts and working as designed. I called techline and spoke with Dustin SR# 7726067820. Call complete.
Near Leander, TX 78641
Jonathan
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW4816FW1 "Arrived on site for washer not filling. Inspected unit and found drain pump running. Attempted to clear pressure hose. Performed diagnostics mode and checked fault codes. Cleared fault and tested. Found drain pump still activating. Found failed control, removed control and tested. Found hot water not activating. Tested inlet valve and found at fault. Removed failed valve and installed new. Added zip tie to drain line. Tested operation, all tested good. No water leaks present."
Near Temple, TX 76502
Chase
Job Details: 10/09/2019
WASHER WHIRLPOOL WTW7500GW0
Near Georgetown, TX 78628
Jonathan
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived on site to install previous diagnosed part. Unplugged unit and gained access to sump assembly. Removed failed sump. Cleaned OWI sensor and sump housing. Installed new sump assembly. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected.
Near Austin, TX 78751
Scott
Job Details: 10/09/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site ,replaced fan scroll . Found one wire on thermistor not connected . Respliced connection . No water leaks detected at time of service . Job complete"
Near San Marcos, TX 78666
Brandon
Job Details: 10/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Arrived on site for customer complaint of unit not producing ice, found test 48 failed, ice bucket present/not present. Ordering ice bucket switch and control.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10276229 (escutcheon) and 1 W10656772 (switch,rocker arm) and 1 W10758681 (cntrl-elec)"
Near Austin, TX 78717
Lou
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not responding. Upon further inspection, I found the UI showing F2E2. I removed the outer door panel and unplugged the UI form the main control and closed the door. The drain pump did not engage and come on. I removed and replaced the main control and retested. Again, there was no response from the UI, but the drain pump did come on while the UI was unplugged. I plugged the UI back into the control and closed the door and the drain pump came on. I am ordering the UI No water leaks observed during service.; ordrng 1 W11084672 (HOUSING-UI)"
Near Leander, TX 78628
Lou
Job Details: 10/09/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher leaking in the middle of the door. I placed the unit in diagnostics showing no error codes. While unit was testing, I could see that water was going into the vent area. I removed the outer door panel and found a puddle of water in the vent area. I cleared the water and reinstalled the outer door panel and retested. I contacted Techline and spoke to Andy and advised of my findings. Andy advised to replace the upper rack spray arm and if the issue continued to install a clear inner door and check spray pattern. Provided File #7726066148. I removed and replaced the upper rack spray arm and retested. The unit operated as designed, but there was still some water in the vent area. I advised the customer to watch for more leaks and to call it in if it continues. No water leaks observed during service, job completed."
Near Buda, TX 78610
Brandon
Job Details: 10/09/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of stainless steel being sharp and cutting her finger while cleaning. I called tech line to document, I replaced panel, after replacing, we noticed a ripple in the steal on the lower part of panel, ordering panel. Returning tech needs to mark part as damaged. 7726064365; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11097777 (panl-cntrl)"
Near New Braunfels, TX 78132
Brandon
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of unit freezing in fresh food section. Found seal from ice maker was not sealing, I adjusted seal, unit tested good."
Near Pflugerville, TX 78660
Cliff
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator with a freezer door that will not close. Found lower freezer bin out of alignment causing door not to close properly. Realigned door and tested unit. Found all is functioning properly at this time. no leaks were found at time of service.
Near Georgetown, TX 78628
Al
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect wheel issues.Confirmed the complaint and reinstalled the wheel to the back left upper rack roller.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78728
Tyler B.
Job Details: 10/08/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for unit with no display replaced console and had no power, found 240 at control, replaced control, still no power, possible doa board, ordering board and harnesses to return ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11225360 (harns-wire) and 1 W11233570 (harns-wire) and 1 W11261167 (cntrl-elec)"
Near Lakeway, TX 78734
Andy
Job Details: 10/08/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78737
Scott
Job Details: 10/08/2019
WASHER MAYTAG MVWC565FW2 "Arrived on site for unit not finishing cycle or clothes wet after cycle . Ran diagnostics and for latch error code . Replaced latch , ran diagnostics . All checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78756
Scott
Job Details: 10/08/2019
UNKNOWN UNKNOWN NISSAN
Near Austin, TX 78717
Lou
Job Details: 10/08/2019
OVEN WHIRLPOOL WFG525S0HS1 "arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop burners and all operated as designed. I tested the oven on Bake at 350 degrees and the Ignitor never came on. I removed and replaced the main control and retested and the Ignitor still did not ignite. I removed and replaced the Ignitor and retested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
Al
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDP20 "Arrived to inspect dishwasher.Inspected the unit inside and out and due to the age of the unit, the customer will shop for a new one and not risk the outdated unit.All water lines were dry at the end of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 10/08/2019
ICE MACHINE KITCHENAID KUIC18PNXS0 "Arrived on site for ice machine service light flashing and making to much ice. Performed diagnostics mode and found control reading bin thermistor opened. Removed thermistor and tested resistance and found out of range but not opened. Tested all other operations and all passed. Removed failed thermistor and installed new. Performed diagnostics mode and found control reading thermistor. Tested all other and ran in normal production mode. All tested good, no water leaks detected.
Near Austin, TX 78737
Leonardo
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL GU2475XTVB1 Arrived on site to replace control panel and control board in unit. Replaced control panel and control board. Tested unit. Unit tested good at this time. Job complete
Near Kyle, TX 78640
Robert
Job Details: 10/08/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on job for complaints of spark noise. Found the magnetron burned and capacitor shorted. Replaced all three parts.
Near Austin, TX 78727
Tyler B.
Job Details: 10/08/2019
WASHER AMANA NTW4516FW3 Arrived on site for unit it’s broken water valve. Replaced valve and tested good no leaks on site
Near Killeen, TX 76549
Arthur B.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite to install new compressor to French door dual evaporator refrigerator. Upon uninstallation, found dye on FC evaporator. Advised customer that will need both RC/FC evaporators. All water connections were dry at time of service.; ordrng 1 CNOTE (3HR JOB) and 1 W10917531 (evaporator RC) and 1 WPW10608485 (evaporator FC)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for no ice condition. Found that the temperatures were too high for ice production. Found that the freezer fan was running very slow and very noisy. Removed and replaced fan motor. All water connections are dry.
Near Round Rock, TX 78681
Paul
Job Details: 10/08/2019
REFRIGERATOR LG LFX21976ST02 "Arrived onsite for the refrigerator not cooling in either compartment. I found the compressor failing. I could not get the unit pulled out by myself and get it on the skid but when I shook the unit I found the compressor trying to start and it was knocking bad, then would stop. The compressor is covered under 10 year part warranty. Ordering c-notes, compressor, drier, & jig.; ordrng 1 ADH73150210 (DRIER ASSEMBLY) and 1 C-NOTES (THE OFFICE NEEDS TO SEE IF THE CUSTOMER WAS ABLE TO PULL THE UNIT OUT WHEN SCHEDULING THE CALL BECAUSE IF THEY CAN’T A SECOND MAN WILL BE NEEDED.) and 1 JIG (JIG) and 1 TCA38091801 (COMPRESSOR,SET ASSEMBLY)"
Near Buda, TX 78610
Leonardo
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near The Hills, TX 78738
Luis
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no ice in freezer compartment. Removed door and drawer found power lead disconnected from harness,reinstalled lead to harness,icemaker ran through a cycle,dumped ice and filled with water."
Near Lakeway, TX 78734
Andy
Job Details: 10/08/2019
MICROWAVE WHIRLPOOL WMHA9019HN Arrived on site for microwave range light not working. Tested and inspected unit and found bulb to be good. Found control to have failed. Removed failed part and replaced with new. Tested unit and found control is defective out of box. Ordering new control as well as door in case needed. Office to schedule. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11186019 (DOOR) and 1 W11186035 (CONTROL )
Near Georgetown, TX 78626
Al
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect dishwasher leaking. Confirmed the complaint and replaced the gasket and raised the front leveling legs.Unit no longer leaks.Job complete
Near Austin, TX 78731
Tyler B.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for unit not cooling, found evap half frosted, found bimetallic rusted, replaced motor harness, and evap cover, found dampener cracked foam will need to complete, ; ordrng 1 WPW10248595 (control)"
Near Austin, TX 78733
Andy
Job Details: 10/08/2019
OVEN KITCHENAID KEBS207BSS00 Arrived on site for oven top oven not heating. Tested and inspected unit and found failed failed bake element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78733
Andy
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher leaking. Tested and inspected unit and found failed door gasket. Ordering part 1 W10300924V (GASKET )
Near San Marcos, TX 78666
Brandon
Job Details: 10/08/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for customer complaint of spinner being burned, and light not working, I replaced bulb that was missing, and plastic spinner. Unit tested good."
Near Austin, TX 78737
Luis
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KBRC36FTS03 "Arrived on site for control issue. Found unit shutting itself on and off,diagnosed faulty main control,unit will need updated control kit.ordrng 1 CNOTE (LM ONLY) and 1 W10801767 (CONTROL )"
Near Austin, TX 78745
Robert
Job Details: 10/08/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on job for complaints of broken glass. Confirmed outer doors damaged. Replaced outer door and nameplate.
Near Pflugerville, TX 78660
Cliff
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to perform leak check on refrigerator. Checked water components and found no leaks at this time. All is working properly and no further repairs are needed.
Near Austin, TX 78703
Wesley
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site and found unit control failure symptoms as well as wl switch failure. Replaced control with SM. Unit is now operating as designed. Advised maintenance on repair.
Near Pflugerville, TX 78660
Cliff
Job Details: 10/08/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that is randomly tripping the breaker. Tested all parts and components and found no mechanical failures with microwave at this time. Did note that microwave is on a GFCI breaker which could cause non-grounded parts in the unit to cause the breaker to trip. Breaker will need to be replaced with a updated version to complete repair.
Near , TX 78620
Leonardo
Job Details: 10/08/2019
DISHWASHER JENN-AIR JDB3600AWS5 "Arrived on site to test unit for soap dispenser issues. Tested unit and found that pump and motor was not working. Replaced pump and motor, tested unit. Unit is working properly at this time. Job complete"
Near Georgetown, TX 78628
Jonathan
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site for refrigerator intermittent making ice. Inspected unit and work area. Inspected ice fill tube heater and tested resistance and found within range. Performed diagnostics mode and tested ice bin switch. Tested ice maker thermistor. Ran ice maker test cycle and received PA for pass. Tested fill operation and all passed. Called tech support and spoke with Robert. He stated to replace UI.; 1 W11330487 (UI)"
Near Leander, TX 78641
Jonathan
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install previous diagnosed parts. Found unit with cooling off and at ambient temperatureGained access UI and control, installed new. Performed diagnostics mode and tested RC and FC thermistor. Not able to test defrost sensor, due to unit at ambient temperatures. All else tested good, no water leaks detected. Please allow 24 hours for unit to cool at proper temperature and 48 to make ice."
Near Temple, TX 76504
Chase
Job Details: 10/08/2019
WASHER MAYTAG MVWB765FW0 Arrived on site to put in gear case Try to pull the boat out that goes into the agitator cannot get it out because it stripped have to order agitator and bolt ; ordrng 1 W10625252 (screw) and 1 W11161960 (agitator)
Near Cedar Park, TX 78613
Jonathan
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for dishwasher not dissolving soap. Performed diagnostics mode and found fault code F4-E3 motor fault and F7-E1 heating circuit interrupted. Found wash motor pump not activating. Tested voltage to wash motor and found within range. Removed sump assembly and installed new. Performed diagnostics mode and monitored test cycle. Measured amp draw to element and found within range. All tested good, no water leaks detected."
Near Buda, TX 78610
Robert
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on job for complaints of water in refrigerator. Found the drip pan cracked. Replaced drip pan. No leaks detected at time of service
Near Austin, TX 78751
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced thermistor and control that had “highest setting” led burned out. Now, evaporator fan has quit. Finding 120VAC at motor plug. Ordering new evaporator fan motor and air duct. ordrng 1 W10919804 (duct-air) and 1 WP2315539 (motor-evap)"
Near Austin, TX 78749
Scott
Job Details: 10/08/2019
RANGE WHIRLPOOL WFG505M0BS0 "Arrived on site for range Temperature concerns concerns .ran temp checks, unit is per performing as designed . Documented external temps ( quick picks ) . Call tech and safety and documented findings . No gas leaks detected at time of service .
Near Round Rock, TX 78665
Paul
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRFA35SWHZ00 Arrived onsite for the refrigerator to finish troubleshooting for no ice. I found the fill valve getting voltage and not opening. I replaced the fill valve and tested the unit. The mold is filling with water and the icemaker is working as designed. There were no water leaks present at the time of service. Call complete.
Near Waco, TX 76705
Chase
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site complete was not making ice put in test mode icemaker would not harvest Took unit apart replaced ice maker put back together ran test mode icemaker works fine put everything back together all lies are dry
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/08/2019
RANGE WHIRLPOOL GW399LXUS06 Removed and replaced week bake igniter. Back function now works properly.
Near Pflugerville, TX 78660
Cliff
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site to replace fill tube heater for refrigerator. Replace part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/08/2019
MICROWAVE JENN-AIR JMW2430DS01 "Arrived on site for customer complaint of unit turning on by itself, buttons not working, and chimes while not in use. Found faulty console, after replacing console, unit tested good.
Near Georgetown, TX 78628
Jonathan
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site for refrigerator not cooling. Found temperature in refrigerator correct. Performed diagnostics mode and tested FC thermistor and read 39°. Tested evaporator thermistor and read 23°. Ran test 20 and monitored freezer step 5. Found temperatures dropped 7° within 8 minutes. Will need to replace filter dryer and recharge unit. Office to schedule appointment when ETA is available.; ordrng 1 SEALSYSTEMTECHNEEDED (SCH APT) and 1 W11109499 (FILTER DRIER)
Near Georgetown, TX 78626
Al
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to install previously ordered parts.Removed and replaced the pump and motor and the sensor.Unit will need a new harness to complete the repair due to the plug on the old pump did not have the insert needed to make the proper connection into the pump.Ordering the harness W11242945Needs more workUnit left off at the breaker; ordrng 1 W11242945 (HARNESS WIRE)
Near Hutto, TX 78634
Thomas L.
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on site for unit that would not fill with cold water. Found failed inlet water valve. Removed and replaced. Unit now works properly with no water leaks.
Near Cedar Park, TX 78613
Lou
Job Details: 10/08/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, the customer provided me with some plastic pieces that came out of the ice bin. When I tested the ice dispenser, it sounded as if the bin auger was bound up. I removed the ice bin and did not find any ie causing the auger to bind up. I inspected the bin and fin undo where the pieces had come from which was from the inside where the dispenser teeth are located. I advised the customer that I would have to order another bin.customer advised that they have an extended warranty. Office to schedule return service. No water leaks observed during service.; ordrng 1 W11185686 (ICE CONTAINER)"
Near Marble Falls, TX 78654
James
Job Details: 10/08/2019
DRYER MAYTAG MED3500FW0 Arrived on site and installed new inner door. I found when unplugging unit that the outlet separated at the wall. Instructed customer of issue with outlet and recommended having an electrician replace the outlet. I found heater incorrectly packaged and will need to reorder. ; ordrng 1 WP8544771 (element)
Near Austin, TX 78735
Robert
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDTE254EWH1 Arrived on job for complaints of not cleaning and noise. Found the motor sump leaks. Replaced sump and test. No additional leaks detected at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 10/08/2019
RANGE GE JB645RK4SS "Arrived on site for “broken cooktop” complaint. Per my previous diagnosis, removed and replaced cooktop. Had not noticed that right front burner had been compromised, due to falling pieces of cooktop glass. Ordering new right front burner. Office to set return schedule.; ordrng 1 WB30X24111 (range radiant elemen)"
Near Kyle, TX 78640
Robert
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on job for complaints of no ice. Ran diagnostics and icemaker failed. Replaced icemaker and re test. No leaks detected at time of service.
Near Bee Cave, TX 78738
Andy
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site for washer not operating properly. Tested and inspected unit and found failed control. Ordering part. Office to schedule as control is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11334214 (CONTROL )
Near Bee Cave, TX 78738
Andy
Job Details: 10/08/2019
DRYER WHIRLPOOL WHD3090GW0 Arrived on site for dryer not drying. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Marble Falls, TX 78654
James
Job Details: 10/08/2019
RANGE KENMORE 665.950021 Arrived on site and tested operation. I found the lights for the cooktop are indicating hot surface. Tested bake cycle and found unit preheated to 350 in 7 minutes and tested broiler and found element heating properly. All functions of unit test good and no repairs recommended at this time.
Near Kyle, TX 78640
Brandon
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for customer complaint of unit frosting in freezer, found signs of air leak, sealed compartment, unit tested good at time of service."
Near Hutto, TX 78634
Thomas L.
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no cool condition. Found that the freezer door gasket is failing in the top right corner allowing frosting and poor air circulation. Will order new gasket and replace.; ordrng 1 W10407216 (gasket-fip)
Near Austin, TX 78746
Wesley
Job Details: 10/08/2019
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site and repaired broken hinge with kit. Unit is now operating as designed.
Near Austin, TX 78753
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “noisy operation” complaint. Inspected unit and found freezer thermistor to be faulty. Removed ice that was encasing evaporator. Removed and replaced thermistor. Unit tests good. No leaks detected, at time of service."
Near Austin, TX 78732
Andy
Job Details: 10/08/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site for dryer not operating properly. Checked for error codes and found none. Tested operations and tested good. Tested sensors and tested good. Called tech line and spoke with Steve (SR# 7726049053) Made aware of stated issues and what was found. Was instructed that unit is operating as designed. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Georgetown, TX 78633
Al
Job Details: 10/08/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived to install previously ordered parts.Removed and replaced the pump and valve.Tested the unit and unit began filling and harvesting ice.All water lines were dry at the time of service.Job complete .Job complete
Near Horseshoe Bay, TX 78657
James
Job Details: 10/08/2019
TRASH COMPACTOR KITCHENAID KUCS03FTSS Arrived on site and tested operation. I found that when the ram bottoms out the unit begging making a loud skipping gear sound. Pulled unit and inspected. I found drive gear has broken. Installed new kit and tested operation. Unit tests good. Job complete
Near Leander, TX 78641
Jonathan
Job Details: 10/08/2019
DISHWASHER GE PDT760SSF0SS "Arrived on site to install previous diagnosed part. Gained access to switch assembly and removed failed switch and installed new. Performed diagnostics mode and tested drying and drain operation. All tested good, no water leaks detected.
Near Austin, TX 78758
Cliff
Job Details: 10/08/2019
DRYER WHIRLPOOL MGDB835DW4 Arrived on site to diagnose a dryer that is not turning on properly. Found control panel not registering properly at start button. Replaced control panel overlay and tested unit. Found all is working properly at this time.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/08/2019
DRYER MAYTAG MEDB855DC4 Arrived onsite to install new control and element to dryer from prior visit’s diagnosis. Removed and replaced both element and control. Reassembled and tested. Dryer now heats and tumbles as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Kyle, TX 78640
Robert
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW72HEDW Arrived on job for complaints of no power. Removed top and found 120v to control but no light on control. Replaced control. After replacement test operation all good
Near Austin, TX 78758
Cliff
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site to diagnose a washing machine that will not cycle. Found unit running properly and diagnostics but not in normal cycles. This is due to shorted controls. Replaced console control and found no change. Unit will need timer/cycle control to complete repairs. ; ordrng 1 W11334214 (TIMER/CONTROL)
Near Austin, TX 78731
Tyler B.
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site for unit leaking. Found u it leaking from diverter motor. Removed and replaced pump and motor and tested good, no leaks on site"
Near Austin, TX 78758
Cliff
Job Details: 10/08/2019
DISHWASHER LG LDF5545ST.ASTEEUS Arrived on site to diagnose a dishwasher that is not turning on properly. Tested unit and found failed control panel. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76710
Chase
Job Details: 10/08/2019
ICE MACHINE KITCHENAID KUIC15PHZS "Arrived on site complaint was unit would not make ice and when it did make ice the ice was very runny. Pull the front cover off the unit was extremely hot couldn’t even touch it needs a sealed system bad compressor ; ordrng 1 3HOURS and 1 W10124096 (fan,motor) and 1 W10218037 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10605286 (compressor)"
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "arrived on site to install previously diagnosed and ordered parts. Per the previous techs findings, I removed and replaced the the UI and HV Control and tested the unit. The ice maker began to harvest and dispensed water into the tray. Unit operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78758
Tyler B.
Job Details: 10/08/2019
OVEN FRIGIDAIRE FGB24L2ABA "Arrived on site for unit not heating, found igniter failed, replaced igniter and tested good no leaks on site.
Near Austin, TX 78739
Robert
Job Details: 10/08/2019
WASHER WHIRLPOOL MVWB855DC3 Arrived on job to replace basket. Found gearcase leaks and suspension rods weak. Replaced all three and tested. No leaks detected at time of service.
Near Georgetown, TX 78633
Al
Job Details: 10/08/2019
OVEN WHIRLPOOL WFG320M0BB2 Arrived to inspect gas range temperature issues.Tested unit with temperature sensor and temperature readings were slightly off.I Calibrated the unit and unit began operating and heating properly.Job complete
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
WASHER MAYTAG MVWC360AW0 "arrived on site to inspect washer leaking. Upon further inspection, the customer advised that they ran a wash cycle and found water leaking from underneath and coming out the front of the unit. I tested the gearcase by spinning the basket by hand and could hear the gearcase making a loud grinding noise. I tilted the unit back and found old oil residue from the gearcase. I removed and replaced the gearcase and cleaned up the other components and calibrated the unit. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/08/2019
DRYER KENMORE 110.7085299 Arrived on site for no heat condition. Found burner would come on one time and then not again. Found burner to have a defective gas valve coil. Cannot do repair because the customer has no gas shut off for the dryer. Customer will locate a way to turn off the gas and call us backN