Arrived on site for oven smelling a gas smell and sometimes it just keeps clicking. Attempted to light bake burner and unit just clicked. No gas leak. Smell is from bad ignition. Removed bottom panel. Found igniter clicking but gas was not igniting. Removed bake burner and orifice. Cleaned and cleared. Found not in correct position. Reassembled and verified operation.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. We replaced the tub, shocks, suspension, rotor, and stator. We tested the unit in diagnostics and found the unit working and operating as designed with no leaks present during operation. Call complete."

"Arrived on site to diagnose refrigerator with moisture /frost related issues. Customer pointed out that the freezer door gasket gets 5 or so inches of moisture consistently. Freezer items have had frost on them before, but not consistently. I applied the following fixes to resolve - turned on mullion heaters to all the time, sealed the liner with silicon, and raised the freezer door a few millimeters. Household was around 62% humidity. This should fully resolve as much moisture as I can remove. Customer keeps the house around 77, so humidity is a bit high. Advised these fixed should reduce moisture buildup, but with the higher temp it may still create some. Repair completed. Parts used - W10841140."

"Arrived on site to replace previously diagnosed parts. Checked incoming voltage, unit is receiving proper voltage. Replaced light socket (W11222979) and light bulb (WP22002263) and tested unit, unit is running as designed, job complete."

"Arrived on site to inspect unit for dented door. Confirmed that there is a dent in the middle of the FC door. Replaced door (W11435329) and tested, unit is now functioning as designed, job complete."

"Arrived on site to test unit for clothes still wet at the end of the cycle. Customer stated it doesnt seem like unit is spinning her clothes out. Ran diagnostic cycle and when it came time to spin cycle shut off. Inspected under the unit, found no mechanical parts that were worn. Tried to spin basket and noticed it was seized and would not move. Will need to order gearcase, basket, and additional parts to ensure completion on return visit. Ordering parts, no parts installed, rescheduled for 06/18.; ordrng 1 W10554251 (Basket) and 1 WP21366 (Spaner nut) and 1 W11454741 (Gearcase) and 1 W11428524 (Capacitor)"

"Arrived on site to test unit for popping and smoking. Customer stated unit popped one day, than she forgot it was damaged and when she used it again unit started smoking. Removed unit and disassembled, found transformer is the cause of the smoking. Contacted service thread, per service thread recommendation will replace capacitor, magnetron, diode, and transformer. Went to replace transformer and found that part came with broken wire. Will need to order transformer for return visit. No parts installed, rescheduled for 06/21 PM.; ordrng 1 W11545871 (Transformer)"

"Arrived on site to replace previously diagnosed parts. Replaced gearcase (W11393685), clutch (W10754448), suspension (W11399226) and slider from truck stock due to new slider having missing rivets. Tested unit, unit is now running as designed, no leaks detected, job complete."

"Arrived on site for a washing machine that is not advancing through cycles. Inspected unit and work area. The customer stated that the unit will not even start a cycle and then itll make a couple clicking sounds, and then not advance forward. I ran into through diagnostics and found an F8 E1 (low/no water detected during the fill) error code. Check behind the washer and found the hot water turned off at the wall. I found that the customer had set the wash temperature for hot, causing the issue. I attempted to open up the valve at the wall and found it completely stuck. I did advise the customer that they will need to have their maintenance come out to fix their water supply as this unit will need both hot and cold water. the unit is working and operating as designed. Call complete. No parts were installed."

Arrived on site to replace scratched knob on washer. Found large scraped on face of knob. Replaced with new and verified proper operation. Parts used - W11675852.

"Arrived on site to install new ice door in refrigerator to resolve air leak causing some ice melting. Installed new ice door and tried putting some water in the chute to test. Still found it dropping out. I called tech line, SR7739286672. Tech line advised since there is no motor, and just a spring on the door any weight will let it drip. If issue gets worse all we can do is replace the door since there is no gasket to install. Tech line advised to allow the ice door gasket time to conform to the door and possible replace door if leak gets worse. Parts used - W11678832. Repair completed."

"Arrived on site to diagnose range with no power. Customer said using the oven was causing the breaker to trip. Only bake was causing the issues. Symptoms are in line with moisture in the bake element. I disconnected the ground and ran the element to 500 degrees. Powered off unit and reconnected ground. Ran element with the ground installed and verified it reached temp with no further breaker trips. Customer advised to reset breaker and run element to higher temp if issue repeats to get any lingering moisture out. No parts used, unit working as designed. Call completed."

Arrived on site to replace switch holders. Replaced upper and lower switch holders test unit and unit test good job complete. W11551558. W11551761

Arrived on site for a dryer that is flashing an F3 E2 (moisture sensor;open or shorted) error code. I ran the unit into diagnostics and confirmed the customers error message. I tried to run an auto cycle and found that the dryer would shut off when I opened the door to test the moisture sensor. I checked Continuity from the main control to the moisture sensor harness. Found proper continuity. I checked the moisture sensor and found it showing open and would make and break if I rubbed my finger across the moisture sensor bars. I spoke to SW and was advised that the issue would be with the main control. I replaced the main control and tested the unit. I found the unit working and operating as designed. Call complete.

"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. I found that this washing machine is being used at maid service office. The assistant advised that they typically run all of their cleaning supplies (towels, uniforms, rags, mop heads, etc.) through the washer at the end of the day. They advised that they are typically running about 3 to 5 loads a day. I checked with the claims department to see if we could get them covered was advised that whirlpool would not cover them for this repair due to the commercial environment. I called Whirlpool trade care team and spoke to Annette SR# 7739134610. She advised that they could not cover the repair and that the customer would need to use a commercial washer for what they need. Call complete."

"Arrived on site for food freezing in fresh food section. Temp set to 37 meter in fresh food reading 33 ran diagnostics damper closing and no air flow entering fresh food section,ordering a new ui. ; ordrng 1 W11636543 (Ui control)"

"Arrived on site for no water or ice. Found frozen water tank due to air leaking out between fan scroll and air tower,defrosted tank and fill tube,added sealer to gaps between fan scroll and air tower ran diagnostics tested icemaker fill passed tested water dispenser passed."

"Ive been on site for a refrigerator that is not making enough ice. Inspected unit and work area. The customer advised that the unit seems to have problems every time she replaces the filter. She stated that after she replace the filter last month, the icemaker started making smaller cubes and has not been able to keep up. Where is it has before. She advised that the ice that was in the container has taken three days to make which ended up being not even a quarter of the ice container. I took temperature on the freezer and found the freezer at 11?F and was starting to cool. I found the unit dropped to 8?F within 15 to 20 minutes. I went ahead and replaced the icemaker assembly and tested the unit. I found the unit harvest and fill as designed. Call complete."

"Arrived on site for dead dishwasher . Found ui non responsive . Found ui getting voltage . Replaced UI W11460962 . Ran diagnostics, cleared error code for UI . Unit ran test wash . No water leaks detected at time of service . Job complete no water leaks detected at time of service ."

"Arrived on site for a refrigerator that is not dispensing ice and has a weird smell coming from the back of the unit. The customer advised that after the tornado that came through, they lost power for four days, and that meat had spoiled in her freezer. She advised that she found some of that had dripped into the Drip pan in the freezer section and had run down to the backside of the unit. She advised that since then they have had really bad smells coming from the back of the refrigerator. I tested the ice dispenser and found it making a popping sound when it was trying to dispense and no ice was coming through. I inspected the Ice container and auger and did not find any of them stripped completely. I just assembled the unit and found that the spring had been missing from the driveshaft, potentially causing this issue. The customer requested that we clean out the drip pan underneath the refrigerator due to the smell because she could not get access to it. I wanna head and cleaned out the drip pan but did tell her that there were sections of the drip pan that I could not reach. Ordering the dispenser farts and rescheduled the customer to 6/18.; ordrng 1 WP2220458 (Dispenser coupler) and 1 WPW10258544 (Dispenser drive shaft) and 1 W10852956 (Spring) and 1 W11202789 (Dispenser motor) and 1 W11347840 (Ice container)"

"Arrived on site to install deviously diagnosed and ordered parts. Per previous techs diagnosis. I removed and replaced blower wheel and dryer kit consisting of 4 rollers, tension pulley, and belt. Vacuumed the inside and reassembled unit. Retested the unit and the unit is operating as designed. No lint observed at the end of service, job completed. WP697772 4392067"

Arrived on site to test unit for unit not washing correctly. Test unit and found unit not getting enough water. Found fill valve not opening all the way not allowing water in to unit. Replace fill valve test unit and unit test good job complete. W11434044

"Arrived on site to test unit for noise. Customer stated unit would make noises at random times and compressor sounded like it was rumbling. Activated compressor and condenser fan, no irregular noise coming from unit compartment. Activated evaporator fan, no noise. Could not mimic issue. Advised customer to monitor unit and try to get a video of the issue. At this time unit is running as designed, no parts installed, job complete."

On arrival verified complaint of shaking and not dispensing fab soft. Replaced the cold valve per previous diag. Ran quick cycle with a load of blankets and confirmed fab soft dispensed and no shaking. Unit is working correctly. Job complete installed w11688995

"On arrival verified complaint of off temp. Verified thermistor is good. Ran bake cycle and found Avg of 356. 383, 331, 380, 330, 381, and 330. Calibrated down 5 degrees and unit is now working correctly. Job complete no parts installed."

"Arrived on site to inspect unit for not starting a cycle but has power. Upon closer inspection f9e1 for long drain,found wires leading to drain spliced. Reconnected wires, tested unit, unit is running as designed. Job complete. NO PARTS USED"

Arrived on site to inspect unit for broken door latch. Upon closer inspection door was just hard to close adjusted latch positioning unit door is now closing properly. Job complete. NO PARTS USED.

Arrived onsite for a refrigerator to replace the door that was sent to the customer. I replaced the door. I was not given a badge. Call complete.

Arrived on site for fridge not making ice and making noise . Found ice maker failed . IM adjust hanging up . Replaced maker W11556926. Ran harvest all checked normal. Water is dispensing normal as well. Did find small amount of moisture on mullion flap . Turned on humidity control. No water leaks detected at time of service . Job complete

Arrived onsite for unit not operating and displays F1E4 ACU failure. Replaced ACU. Tested and unit is functioning properly. Customer to inquire about trim pieces from manufacture/warranty. Unit is functioning properly. Job complete. Used w11182110

Arrived onsite for element support failure. Confirmed failure and tested. Replaced support. Unit is now functioning properly. Job complete. Used w11724411

"Arrived on site to test unit for no water no ice production, tested unit found that valve is activating and incoming water pressure good, unit is new and water reservoir needed to be filled, lines are now filled with water and unit is running as designed, job complete no parts installed"

Arrived on site for washer not latching lid. Upon arrival found f5e1 in diagnostics and found latch broken. Replaced latch w11513248 and tested unit. Found no leaks and washer working as designed. Call complete

"Arrived on site to rep,ace lower coupling diagnosed on previous trip. Replaced lower coupling, adjusted leveling feet to level unit and used seperator to make unit ice bing slide in correctly. Tested unit, unit is running as intended. No leaks present at this time. Job complete. USED WP2220458 W10353593"

"Arrived onsite and determined major overhaul will be required to repair, f7e5. Damaged wiring harness and gearcase failure damaged, rotor/stator. Ordering parts. AUTHO required. Office to reschedule. Jobcount2; ordrng 1 W11409746 (Lower harness) and 1 W10902814 (Washplate) and 1 W10915700 (Stator) and 1 W10915701 (Rotor)"

Arrived onsite for washer making noise. Tested washer in diagnostics and it sounded normal. Did manual diagnostics and did high spin and agitate and sounded normal. I noticed the leveling feet were off and adjusted them accordingly. I noticed the agitator cap missing and told the customer that they need to find it and put it on. I told the customer the agitator was functioning as designed. No water leaks present at time of service. NO PARTS INSTALLED. Job complete.

Arrived onsite for washer not starting. Tested the washer and found the hot water not working. It appeared the wall valve had been replaced and never turned on. I turned the wall valve on and ran diagnostics and the machine works as designed. I started a quick wash cycle. The machine worked as designed. At this time all function as designed. No water leaks present at the time of service. Job complete. NO PARTS INSTALLED.

"Arrived on site for fresh food freezing and not making ice . Found thermostat set at 2 . Nothing frozen . Found water turned off at supply valve . Turned water on . Ran harvest . IM harvested and filled . If freezing occurs again ,recommend replacing control. No water leaks and no parts installed . Job complete"

"Arrived on site to install necessary parts to resolve multiple issues with refrigerator. Replaced mullion, damper and right side door gasket. Verified proper fitment and seals. Parts used - W11177238, WPW10594329, W10830046."

"Arrived on site to test unit for no water. Tested unit found valve was shut off. Turned valve on and ran diagnostics cycle, all components properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."

Arrived on site for refrigerator not making ice. Upon arrival found temps in both compartments were set at 0/37 and actual temps were 0/38. Found no errors in diagnostics for ice maker and tested unit. Found valve not opening up to allow enough water into ice maker. Valve sent for repair wasnt accurate and reordering W11482383 valve. Rescheduled customer for 06/21/24; ordrng 1 W11482383 (Valve)

"Different issue from previous repair. Arrived on site for fresh food section not cooling. Removed evaporator cover found middle and upper section not defrosted lower section is defrosted,ran defrost test in diagnostics passed heater powered on. Installed a 60? defrost bimetal and replaced the ui,defrosted evap powered unit on checked air flow to fresh food section good. Used WP2182381,w11566894"

"Arrived on site to replace previously diagnosed compressor, flushed system out with nitrogen, replaced compressor access valve and dye drier, vacuumed system down for 20 minutes, vacuum held good for 10 minutes, charged system with 50g of R600, unit is now running as designed, advised customer to monitor for the next 24 hours be for loading, job complete installed W11547313, W11506635, WPW10143759"

"Arrived on site for refrigerator not cooling. Removed back panel. Removed evaporator cover. Replaced condenser motor, evaporator motor, both light modules and start device capacitor. Verified operation. All components turning on. Call complete. WPW10662129, WPW10197428, W11602886, WP2315549, W11578915"

"Arrived on site for fridge not making ice . Found frost build up on freezer evap . Ice maker is functioning, ran successfully harvest and fill. Ordering heater ,evap fan with harness . Set return 6/17. No parts installed .; ordrng 1 WP12729128 (Defrost heater) and 1 W11249952 (Fan with harness fz) and 1 WPW10624574 (POWer hv control) and 1 W10804160 (Control)"

"Arrived onsite for washer made a loud noise. On inspection Iran the unit in diagnostics mode. The only issue I saw was when spin cycle in gaged the unit moved as the unit spun up once it was spinning it was fine. When the diagnostics completed I checked the shocks out and they are on there way out, they need to be replaced. Ordering new shocks. ; ordrng 1 W11217817 (Suspension)"

"Arrived onsite for unit intermittently having cycle disruption of inverter failure. Replaced inverter and control. Tested several times and unit is functioning properly. No noise from turntable motor. Job complete. Used W11325786, w11578579"

WFES3530RS0 Arriced on site for unit console dented. Replaced W11707152 control panel however accidentally scratched new console. Ordering new control panel. Office to reschedule Serial number has been updated and the issue with the dented unit as in Unit 2; ordrng 1 W11707152 (Panel control)

Arrived on site for unit not heating and turning on by itself. Found voltage from by-rd was 0. Each side to common is 125v. Found wh and ground were not hooked properly. Reset breaker. Corrected wiring at junction. Now I have proper voltage. Unit is operating as designed. Explained that wrinkle sheild will turn unit on and off until it goes to off. Now working as designed. Call complete

"Arrived on site. Replaced the compressor and drier,vacuumed system down,recharged system to manufacture spec of 79g powered unit on checked low side pressure good. Used w11557671,w11506635,wpw10143759"

Arrived onsite for refrigerator door damage. On inspection the veggie drawer gasket had air gap of 10 inches. The gasket sent were for the doors. Ordering the drawer gasket. I fixed the air gap issue as good as could be done. Customer wants the gasket changed. ; ordrng 1 WPW10443326 (Veggie drawer gasket .)

"Arrived on site to test unit for no power. No voltage going to the unit, checked breaker and found it tripped. Reset breaker and tested unit is running as designed. Customer stated she did not know breaker for the dryer was outside. Unit tripped when there was a power surge. Advised customer that if unit starts tripping breaker to contact builder to get breaker replaced. No parts installed, job complete."

"MVW5430MW0 Arrived on site for unit stuck on spin cycle. Upon arrival, customer mentioned it will be stuck on spin setting and will continue to add water and try to spin clothes out. Proceeded to enter diagnostics and has no stored errors. Ran an overall checkup and found no issues. Suspension was good. Request for customer to run a consumer cycle and it passed the second time. First attempt, 1 pair of jeans and 1 pair of khakis was on one side before the spin cycle so unit detected unit is off balanced. Re distributed clothes and re ran and it passed. Unit is now functioning as designed. No water leaks detected at this time. No parts replaced"

Arrived onsite per previous diagnostic and replaced the front burner ignitors. Unit is now operating properly and within the design specifications. All checks good. Advised customer on repair. W11666003 x2

Arrived on site for collection of data logger . Found small sliver of insulation stuck in right fresh food door switch . Removed obstruction . Door switch is operating normally. Job complete . No water leaks detected . Sending data logger back to service management . No parts installed

"Arrived on site to replace evap fan motor diagnosed on previous trip. Replaced evap motor and adjusted gaskets on door, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED WP2315549 WPW10221048 212643"

"KDTE234GPS0 Arrived on site for unit not running. Upon arrival, found was motor not running. Replaced W11665769 pump and motor. Re tested and now unit is functioning as designed. No water leaks present at this time."

"Arrived on site for noise complaint. At time of visit unit running through a defrost cycle let cycle finishes fan powered on no odd noise,found some ice around fill tube,added sealer around fill tube to prevent water from spilling out of fill tube."

"Arrived on site for ice maker not working . Found unit is not making ice because temps are way above normal. Fresh food is 50ish and freezer is 37. Nothing frozen if fz . Weak frost pattern on evap. Compressor pulling 4-5 amps . Coils are clean . Ordering compressor ,evap , service port,uv drier ,nitrogen ,r600 kit ,weigh 2hrs . No parts installed . Call to set return ; ordrng 1 R600kit and 1 Serviceport and 1 Uvdrier and 1 Nitrogen and 1 Weigh2hrs and 1 W11557671 (Compressor) and 1 W11566897 (Evap)"

Arrived onsite for tripping breaker nuisance tripping. Heat primed the oven first broil and then transitioned to bake at 500f. Customer will maintain for an hour to prime the elements for proper operation going forward. All checks good. Unit is operating as designed. No parts used.

"Arrived on site to inspect unit for being non operational and error code f06 present for blocked drum, motor overload. Found control failed causing error codes. Replaced control, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W11616491"

"Arrived on site to replace door with dents. Replaced door, tested unit, unit is running as designed. No leaks present at this time. Job complete. USED LW10904379 PPEKIT"

Arrived on site for missing grease screens . Found this model is not missing any parts . Unit only has grease filter on vent fan in center . Job complete

"Arrived on site for noise complaint. Ran diagnostics loud vibration noise from fan housing,removed cover added pads behind fan assembly,replaced fan motor reassembled unit noise no longer present. Used w11661931,w11113654"

On arrival verified complaint of unit not stopping buzzer. On inspection found timer is ticking and not shutting off correctly. Replaced timer and unit is now functioning correctly. Job complete installed wp3976569

"Arrived on site to test unit for no power. Test unit and found 120v going to unit. Found opened fuse, test unit and found and switches. Will order new switches and fuse office to reschedule ; ordrng 3 W11397156 (Switches)s and 1 W11580028 (Switch) and 2 W11677637 (Fuse)s"

Arrived onsite for Console for responding. Tested and confirmed power to unit. Replaced Console. Unit is functioning properly. Customer also inquired about condensation buildup on glass door. Found due to high humidity external temps and 69 degree thermostat inside the unit is building condensation. No water source on unit. Recommend leaving the door open for circulation. Job complete. Used w11378949

"Arrived on site for ice bin stuck. Removed ice bin defrosted tracks,removed moisture from tracks,added grease installed bin,checked bin operation good bin slides not sticking. No parts used"

Arrived on site to test unit for unit not washing. Test unit and found unit getting water but wash motor not coming on. Replaced sump and motor test unit and unit test good job complete no leaks present at this time. W11025157

"Arrived on site to test unit for no ice production, tested unit found ice maker will not cycle, removed ice maker and found it has frozen water but will not go into harvest, replaced ice maker and tested, unit is now running as designed, no leaks detected job complete W11233375"

Arrived onsite and found unit operating with a sudsing leak. Advised customer that Palmolive cannot be used a dishwashing detergent. Unit is now operating as designed without leaking. Advised on use and care principles.

Arrived on site to test unit for door coming off. Test unit and found right hinge not sitting in hinge receiver correctly. Removed door to secured door correctly. Secured door to hinge receiver and unit test good job complete no parts used.

Arrived on site to test unit for light not working. Test unit and found loose wire at light socket. Secured wire test unit and unit test good job compete. No parts used.

Arrived on site for refrigerator lights not working. Removed and replaced led modules. Verified operation. Call complete. W11683244

"Arrived on site for not washing. Upon arrival, ran diagnostics and get error code F4-E3 wash motor not operating. Test unit and confirm power to motor, motor is just not operating. Need to replace sump and motor. Replaced sump and motor W11025157. Test unit and is operating as designed. No leaks present at this time. Job complete"

"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the right RC door damaged (photo). I removed and replaced the door and tested operations. Unit is operating as designed. No water leaks observed during service, job completed. LW11258450. W11223753"

"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the right RC door damaged (photo). I removed and replaced the door and tested operations. Also found the left FC door is damaged (photo). Unit is operating as designed. Ordering the left FC door and office to schedule return service. No water leaks observed during service. LW11258450. W11223753; ordrng 1 LW11258441 (Left FC door)"

Arrived onsite for customer concerned with normal creases in the sheet metal construction of the console. All checks good. Unit is cosmetically correct. Advised tenants on findings. No parts used.

"Arrived on site for not operating. Upon arrival, keypad is not responding. Checked polarity at supply and is correct. Power cycled unit and keypad still not responding. Disassembled unit to test incoming voltage to console and is correct. Need to replace console. Replaced console W11325573. Am now able to get into diagnostics. Got error codes F0-E2 over suds , F8-E1 long fill, F9-E1 long drain. Checked water supply and is correct. Cleared error codes. Test unit. Did not add any detergent to unit and unit is filling with suds during test. Cleared suds. Test unit and is operating as designed. After series of questions with customer. Found is using too much detergent. Instructed on detergent use. No leaks present. Job complete"

"Arrived on site for frost in freezer and a lot of condensation built up in fresh food . Found bottom of unit warped and bent . Called tech line and documented . Sr# 7739277533. Passing to customer care for exchange . No parts installed ,not hooked up water . Job complete ."

"Arrived onsite for unit freezing items in fresh food section. On arrival product was not frozen. Temperatures were in spec. Customer stated freezing happens intermittently. Called techline for assistance. Spoke to Rob SR#7739278916. Ran test for damper, fans and thermistors. All passed. Tech recommended changing settings in Test 202 for defrost system to better control temps. Also updated POP with tech. Customer will monitor. Job complete. No parts replaced."

"Arrived on site to test unit for upper rack falling. Found broken adjusters, resolved adjuster kit test unit and unit test good job complete. W10712395"

"WFG320M0MS0 Arrived on site for unit smelling gas. Upon arrival, customer mentioned gas smell during oven operation. Upon inspected, found door gasket pinched, allowing gas to exit off unit. Corrected issue. Also adjusted the burner damper to the closed position to allow minimal gas flowing through the burner. After all adjustments, customer still does not feeling about unit and concerns it will become a health hazard to everyone in her home. Called tech line and spoke with Bruce SR# 7739275055 to document issues. Unit is functioning as designed. No parts replaced."

Unit in 148. Arrived onsite for unit not advancing. Upon arrival inspected unit. Ran diagnostics and found stored error for latch. Disassembled and found connector to latch loose and not making good contact fully. Not slapped in on right side. Snapped connector into place and tested. Unit is functioning properly. Job complete

"Arrived on site to inspect unit for leaking from underneath. Customer stated they ran clean cycle and unit leaked, customer also stated excessive bubbles were seen inside unit. Upon closer inspection found error code f0e2, for over suds. Ran diagnostic cycle, unit ran as designed. Ran quick wash, still unable to replicate issue. Informed customer on proper amount of soap and type of soap to use to not have more over suds issues. No leaks present at this time. Job complete. NO PARTS USED."

"Arrived on site for error code F8-E0. Upon arrival,power cycled unit. Ran diagnostics and get error codes F1-E1 internal oven AM error, and F8-E0 low fan speed under speed. Test unit and get error codes again. Need to replace blower and control. Found model # is off by last 2 digits. Uploaded picture of M/S tag to SD. Entered correct model to SD. Need to order control and blower. Office to reschedule ; ordrng 1 W11448962 (Control) and 1 W11598119 (Blower)"

Don site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised the icemaker does not fill up with water. She has tested the water dispenser in. Found the water dispenser working. I didnt check the water dispenser and did find the water dispenser operating properly. I found temperature in the freezer at 6?F indicating the icemaker should have been harvesting. I jumped the icemaker and found the motor turning. I did find that the icemaker once it got to the valve section was filling up with water indicating the issue was with the icemaker thermistor. I replaced the icemaker and tested the unit. I found the unit harvest and fill as designed. Call complete.

Arrived on site to test unit for butting not working. Test unit and found shorted key pad error. Test unit and found and control board. Replaced board test unit and unit test good job complete. W11620481

"Arrived on site to test unit for not cooling. Customer stated power pole got knocked down and they lost power, fridge stopped cooling after that. Cycled power found start device not engaging. Replaced start device (W11547180) and tested, compressor still did not engage. Found no voltage going to the start device. Replaced control (W11566851), turned unit on, compressor kicked on. Assembled unit, unit is now producing ideal frost pattern. Advised customer to place bottle of water inside the freezer, when its frozen solid unit will be ready to use. Unit is now running as designed, no leaks detected, job complete."

"I checked the side million and found it at 70?F. I found where it was condensating on the mullion to be at 56.1?F. I unplugged the condenser fan and let it run for 15 minutes. I found that the center million temperature rose to 66?F and the side cabinet rose to 75?F. I called whirlpool Techline and spoke to Bruce SR# 7739274877. He had me send them in several photos of the frost on the center Milian, and advised that with my checks, he would submit this to review, and that the customer or myself would be contacted, depending on the next steps. Advised make no repair at this time. Call complete. No parts were installed."

"Arrived on site to test unit for doors not sealing, tested unit found gaskets popping out in multiple places, added adhesive behind gaskets and molded using heat gun, advised customer to open and close doors gently until the adhesive has dried, unit is running as designed, job complete installed WP482338"

"Arrived onsite for washer not completing a cycle. Talking with customer it would finish some cycle and not others. Customer said during spin cycle she would heat a grinding noise. On inspection found a service bulletin W11686045 stating to change out the clutch. Installed clutch from truck stock w10721967. Ran diagnostics cycle with no issues, informed customer that it will act differently with clothes in the unit and to,let us know if the issue comes back."

"Arrived onsite for unit RF and RR burner not igniting. Found Moisture on igniter from cleaning did not allow for good grounding for spark. Notified customer that if igniter, burner head and cap were not completely dry it will cause ignition issues. Also notified customer not to stack pans in the lower drawer or the oven igniter will have grounding issues as well. Tested and unit is functioning properly. Job complete. No parts replaced"

"Arrived on store for agitator being broken, found washplate also had broken piece on top of agitator being broken on bottom, replaced agitator and washplate. Verified operation. Call complete. W11510461, W11614636"

"KDFM404KPS0 Arrived on site for unit making buzzing noise, not heating properly and rack folding down properly. Upon arrival, customer mentioned rear tine on lower rack is not propping upwards, making buzzing noise during wash cycle and not drying mid and top rack properly. Upon running overall checkup diagnostics, found buzzing noise to occur during the wash motor engaging. Need to replace W11416362 pump&motor upon next service visit. Proceeded to inspect unit and found water spitting out when closing door on the dry vent exhaust on outer door panel. Disassembled inner and outer door and found residue around the circular gasket. Cleaned area. Proceeded to inspect retainer tine and found one of the leg clips to be faulty (photo attached). Ordering W11736466 tine retainer. Office to reschedule. No water leaks present at this time. ; ordrng 1 W11736466 (Tine retainer)"

"Arrived on site to inspect unit for error code f1e1. Replaced control due to code failure. Found vent housing was warped and not seating on vent properly. Used heat gun to form vent housing to properly vent steam out of unit as designed. Tested unit, unit is running as designed. No leaks present at this time. Job complete. USED W11672039"

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the damper control and tested the unit. I found the damper door opening and closing as designed with no abnormal sounds present. Call complete. WPW10479155

On arrival verified complaint of unit ui non responsive. Replaced the console per previous diag. Unit is now functioning correctly. Job complete installed w11616680

"Arrived on site for cooling issue. Unit not freezing,removed compressor cover no dye in compressor compartment,checked low side pressure reading -5 added refrigerant removed evaporator cover no traces of dye frost forming."

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit showing error code F3E3 and the outlet thermistor showing to be out of range, I removed and replaced the outlet thermistor, hi-limit thermostat and cutoff and inspected the element which was in good shape. Reassembled the unit and tested temps and unit is operating as designed. No lint observed during service, job completed. WP8557403, 280148, WP8577274"