Service History 541

Near Georgetown, TX 78626
Lou
Job Details: 07/06/2020
DRYER WHIRLPOOL MEDB850YG0 "Arrived on site to install previously diagnosed and ordered part. Due to the axle inside the blower housing failing, I removed and replaced the housing and tested. Unit is operating as designed. Cleaned the small amount of lint from the unit. No lint observed at the end of service, job completed."
Near Round Rock, TX 78664
David S
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW00 "Arrived on site for fresh food section freezing food. I inspected the unit and work area. I inspected the rc and fc gasket, both look good, no gaps in the gaskets or tears. I replaced the control UI and the diffuser, to correct the freezing issue. I tested the diffuser and it opens and closes when called for, job complete. No water leaks detected."
Near Cedar Park, TX 78613
David S
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for ice maker not making ice. I inspected the unit and work area. I jumped the ice maker and it wouldn’t go through a harvest cycle. I could not get ahold of the landlord to authorize the payment. The unit will need a new ice maker Office will reschedule when we get authorization from landlord; O-emld tckt
Near New Braunfels, TX 78132
Robert
Job Details: 07/06/2020
DISHWASHER WHIRLPOOL KDTE254ESS2 Arrived on job to replace sump and motor. After replacement test operation all functions working properly. No leaks detected at time of service
Near Horseshoe Bay, TX 78657
James
Job Details: 07/06/2020
DRYER WHIRLPOOL WED9300VU0 Arrived on site and tested operation. Found rollers squealing while unit running. Accessed rollers and found idler hard to turn. Installed new roller kit. Tested operation and found unit working properly. Job complete
Near Austin, TX 78730
Jacob
Job Details: 07/06/2020
REFRIGERATOR GE ZISS420DRJSS Arrived onsite for unit not cooling. Looked at unit. Customer said that son noticed that door was ajar at one point before called out for service. Customer reset breaker. After a while unit was cooling. Found no issues at this time. Job complete
Near Belton, TX 76513
Jonathan M
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator that is leaking. Inspected unit and work area. Customer advised that he knew where the leak was coming from because he pulled off the back cover and found it was leaking at the inlet water valve. Removed that cover and turn the water on the unit. Found water leaking from the connection from the filter. Replaced valve and tested unit. Found no leaks and unit is working as designed. All waterlines were dry. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site to inspect fridge for tripping breaker, upon inspection found the start device hanging and burnt. Replaced start device and taped bare wire, unit turned on and checked fine. Complete"
Near Austin, TX 78738
Brandon
Job Details: 07/06/2020
WASHER WHIRLPOOL WFW8620HC1 "Arrived on site to replace failed UI console, after replacing I tested the function of the UI console, unit tested good in diagnostic mode."
Near Leander, TX 78641
Wesley
Job Details: 07/06/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite and replaced the gearcase due to cracked slider magnet causing grinding. All else checks good. Unit is now operating as designed.
Near Austin, TX 78745
Luis
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for customer complaint of door seal. Per customer unhappy suction on fresh food door not as strong as freezer section,remolded fresh food door gasket,gasket sealing correctly to cabinet,called tech support per tech support suction in freezer will be stronger due to temperature and unit working as designed. Sr#7728239190"
Near Austin, TX 78717
David Z
Job Details: 07/06/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to diagnose microwave oven combo that customer says was getting stuck every couple weeks. On arrival found outer keypad buttons unresponsive. Power cycled unit and sable to get functional restore. Called tech line and spoke to a Joel. SR7728243141. Joel advised to get unit connected to WiFi to allow for updates. Once unit is connected and updated customer will need to follow up if issue returns, but this should be resolved via updates. Call complete."
Near New Braunfels, TX 78130
Robert
Job Details: 07/06/2020
DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of no heat. Found thermostat open. Replaced cutoff thermostat and test.
Near Georgetown, TX 78633
Tyler
Job Details: 07/06/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
Near Dripping Springs, TX 78620
Richard
Job Details: 07/06/2020
WASHER GE GCWN2800D1WW Arrived onsite for the washer not cycling properly. During testing found that the timer was the issue. Replaced timer control and washer tested fine and no leaks detected. Complete
Near Briarcliff, TX 78669
Brandon
Job Details: 07/06/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for customer complaint of upper rack falling off, found front stop on right side had come loose, I adjusted right side track and reattached stop, unit tested good, if problem continues, will need tracks and stops."
Near Leander, TX 78641
Wesley
Job Details: 07/06/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite and found unit to be operating as designed. All functions are operating within specifications. Advised customer on best use and care practices. All checks good. Called to document and field recommendations form whirlpool techline. Spoke with Robert, no repair recommendations. all checks good. #7728242422"
Near Hutto, TX 78634
Cliff
Job Details: 07/06/2020
DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that it’s not heating. Tested unit and found failed cut off thermostat. Replaced thermostat and tested unit. Found clogged external venting caused unit to overheat. Advised homeowner on findings and recommended duct cleaning company and suggested unit not be ran until vent is cleaned professionally.
Near Jarrell, TX 76537
Tyler
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site for fridge not cooling properly. Upon further inspection found it in the freezer the evaporator coil was almost bone dry the compressor was running and getting proper voltage and amps and the UI controls and other hardware inside the fridge running as designed I noticed on the very back of the refrigerator where the dryer is located there is a lot of corrosion around the welding connections of the top of the dryer indicating a leak had occurred the unit is going to need a sealed system repair please wake all for two hours with a SS technician. Unit will need a new dryer compressor and evaporator coil as well as an access valve. There are no quick connects for this unit; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Manor, TX 78653
Eman J.
Job Details: 07/06/2020
RANGE WHIRLPOOL WFE505W0HZ1 "Arrived onsite for previous diagnosed parts. Replaced control, harness, fuse and ecord. Tested system. Everything works as designed. Job complete."
Near Georgetown, TX 78633
Tyler
Job Details: 07/06/2020
MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site for microwave oven combo that was shutting off at random. Upon further inspection found that when the microwave and oven would be run at the exact same time a minute after turning them on it would shut down and tripped the breaker I checked power and amperage to the unit and I was pulling in about 20 to 25 A and according to the installation guide this oven needs at least 30 A are then called whirlpool to verify the information and diagnosis was correct according to the whirlpool tech line this oven is supposed to have 40 amp breaker’s not 30 like the insulation Truxion says and when I went outside and looked at the breakers well they have only have two 20amp breaker’s on thereTech line Sr# 7728242635.Advise customer that she will need to get an electrician out here to replace the breaker with the proper amperage
Near Georgetown, TX 78628
Wesley
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite and found rust on left door. Ordering door to repair. Unit is otherwise operating as designed. ; ordrng 1 W11435334 (LEFT STAINLESS DOOR)
Near Killeen, TX 76542
Al
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect lighting issues in refrigerator and freezer compartments.Confirmed the complaint and found the freezer led with enough length to complete the repair.Removed and replaced it and all lighting worked as designed.All water lines were dry at the time of service.Job complete
Near New Braunfels, TX 78132
Robert
Job Details: 07/06/2020
DRYER WHIRLPOOL WED95HEDW0 Arrived on job for complaints of drum not turning. Found the belt needs to be replaced. After replacement test operation all functions working properly.
Near Kyle, TX 78640
Leonardo
Job Details: 07/06/2020
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site to test unit for unit sparking. Test unit and found burned out diode. Replaced diode test unit and unit test good job complete.
Near Austin, TX 78739
Leonardo
Job Details: 07/06/2020
COOKTOP JENN-AIR CCGX2420B "Arrived on site to replace switches (2). Replace switch,tested unit and unit functions correctly. Job complete."
Near Lakeway, TX 78734
Brandon
Job Details: 07/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling properly in freezer compartment, found defrost issue, found defrost thermistor passed in diagnostic mode, rc thermistor passed, fc thermistor passed, found miscommunication between controls, I replaced controls and instructed customer to defrost fully, unit tested good."
Near Georgetown, TX 78626
Lou
Job Details: 07/06/2020
DRYER MAYTAG PYET244AYW "Arrived on site to inspect dryer drum not turning. Upon further inspection, I lifted the top panel and found that the belt had broken. I removed and replaced the belt and tested the unit and it is operating as designed. I removed the lint from the unit. Job completed."
Near Austin, TX 78739
Leonardo
Job Details: 07/06/2020
OVEN WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for gas smell. Tested unit and could not find any gas leak. Tightened regulator and connection from flex line to regulator. advised customer that if gas smell continues they must contact a plumber. Job complete.
Near Belton, TX 76513
Al
Job Details: 07/06/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived to inspect wall oven microwave combo not heating.Learned the issues began after customer self cleaned the unit.Removed and replaced the defective thermostat and control.Reassembled and unit tested as designed.Job complete
Near Cedar Park, TX 78613
David S
Job Details: 07/06/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site to install previous diagnosed parts. I gained access to the fresh food freezer and replaced the thermistor, I foil taped and zip tied it into proper position. I powered the unit back on and found both thermistors reading properly. Job complete no water leaks detected."
Near San Marcos, TX 78666
Noah D
Job Details: 07/06/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site to inspect dryer for not heating upon inspection found the dryer unable to be plugged in or tested. Customer must get correct adapter to correctly test. Complete
Near Austin, TX 78746
Jacob
Job Details: 07/06/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite for unit not cooling or staying on. Opened up unit. Found that unit was cooling in refrigerator and freezer Cycled power to unit. Unit working as designed. Let unit keep cooling for 20min. Did not shut off. Stayed consistent. No issues at this time. Job complete
Near Lakeway, TX 78734
Brandon
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit having condensation inside packaging of products like bread and English called techline, temperatures tested good, everything working as designed. SR 7728241680"
Near Fort Hood, TX 76544
Al
Job Details: 07/06/2020
WASHER AMANA NTW4516FW3 Arrived to inspect washer making a grinding noises when free spun.Removed and replaced the gear case.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Hutto, TX 78634
Cliff
Job Details: 07/06/2020
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site to diagnose a microwave that is not heating. Found capacitor and diode shorted out. Replace both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78751
Luis
Job Details: 07/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site no light in freezer section. Diagnosed a defective light switch,installed a new switch powered unit on led working tested switch operation good."
Near Pflugerville, TX 78660
Cliff
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived on site to diagnose a washer that is not cycling. Tested unit and found water turned off at wall valves. Turn valves to on position and tested unit. Found all is functioning properly at this time.
Near Jarrell, TX 76537
James
Job Details: 07/03/2020
COMPACTOR MAGIC CHEF NISSAN
Near Pflugerville, TX 78660
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to diagnose a refrigerator that is not cooling. Found Compressor running but unit completely not cooling. Evaporator sounds as if it is full of oil. Evaporator, compressor, and filter dryer will need to be replaced to complete sealed system repair. Also noted left hand RC door scratched and also will need to be replaced. Office to reschedule for two hour job for sealed system. Advised homeowner of eight week wait for doors and that sealed system repair would be scheduled prior to returning with door.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 SCHEDULE (DO NOT WAIT FOR DOOR SCHEDULE SEALED SYSTEM REPAIR ) and 1 W10913906 (coupler) and 1 W11209866 (COMPRESSOR) and 1 W11435344 (DOOR SS) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"
Near Manor, TX 78653
Eman J.
Job Details: 07/03/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived onsite for range not powering on. Tested system. Found terminal block, power cable and harness wires burnt. Ordering control W11256088, block terminal WPW10245259, fuse WP3196548, harness main W11449104, cook top harness right, cooktop harness left W11134603, harness warm zone W11134592 customer needs earlier return date. ; ordrng 1 PT400 (cord-power) and 1 W11134592 (harns-wire WARM ZONE ) and 1 W11134603 (harns-wire LEFT ) and 1 W11134845 (harns-wire RIGHT ) and 1 W11256088 (cntrl-elec) and 1 W11449104 (HARNESS MAIN) and 1 WP3196548 (fuse-thrml) and 1 WPW10245259 (block-term)"
Near Wimberley, TX 78676
Richard
Job Details: 07/03/2020
MICROWAVE GE DVM1850MM2BG Arrived onsite for the control panel not working. During installation of the control panel found that the control board didn’t come with the control panel. Will need to order the control board. Will need a parts research for control board. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 PARTSRESEARCH (CONTROL BOARD)
Near Waco, TX 76710
Jonathan M
Job Details: 07/03/2020
DRYER AMANA NED4655EW1 "Arrived on site for dryer that’s not drying clothes. Inspected unit and work area. Plug unit in and tested it in a normal cycle. Unit ran as designed. Unit tumbled, heated, and ventilated. Advise customer that whoever was using this probably had an issue with airflow either at the vent hose or venting through the home to the outside. Unit is working as designed. Call complete."
Near Georgetown, TX 78626
Tyler
Job Details: 07/03/2020
REFRIGERATOR HOTPOINT HSM25GFRFSA Arrived on site for a refrigerator that was not cooling properly. Upon arrival I found that the fridge and the freezer were both attempt but just barely.
Near Liberty Hill, TX 78642
James
Job Details: 07/03/2020
RANGE THERMADOR PRL486JDG/12 Arrived on site and tested operation. Found cooktop operating properly. Unable to duplicate failure. No visible moisture or evidence of moisture around igniter modules and unit has proper polarity at power source. Unit working properly at this time. Customer does have video of failure as well.
Near Austin, TX 78758
Wesley
Job Details: 07/03/2020
DISHWASHER BOSCH SHEM3AY55N
Near New Braunfels, TX 78132
Noah D
Job Details: 07/03/2020
REFRIGERATOR GE GFE29HSDCSS "Arrived on site to inspect fridge for not cooling in freezer, upon Inspection found the compressor running but super hot and pull almost 2 amps, compressor and sealed systems will be needed. Office to reschedule; ordrng 1 SSTECH (SS TECH ) and 1 W10913906 (ACESSS) and 1 WPW10143759 (DRIER ) and 1 WR85X10154 (EVAP ) and 1 WR87X20798 (COMPRESSOR )"
Near Austin, TX 78749
Jacob
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for unit leaking. Put unit in diagnostics. Got F0E5 unbalanced load. Cleared code. Tested unit. saw water leaking from drawer, also UI control touch was not responding well. Ordered part. Need 2MAN to come back. Double stacked unit. Office to reschedule ; ordrng 1 REQUEST (2MAN) and 1 W11318755 (drawer) and 1 W11319991 (cntrl-elec)"
Near Round Rock, TX 78681
David S
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT730PAHW "Arrived on site for dishwasher not having power. I inspected the unit and work area. I found the unit not having power at the junctions. I tested the cable into the unit and found no power. I reset the breaker, and the unit still showed no power. The unit is not receiving power from the outlet and will need an electrician to come out and inspected the outlet. Job complete no water leaks detected."
Near Austin, TX 78738
David Z
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to diagnose washer that is not starting, with locked light blinking. Performs diagnostic and found F5E1 lid lock error. Replaced lid lock. Retested and unit is now working as designed. Call complete."
Near Austin, TX 78752
Kayman
Job Details: 07/03/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite to replace dented control panel. Installed panel and unit is working as designed. No dents. Job complete.
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Arrived to inspect French door refrigerator not cooling.Confirmed the complaint and ran diagnostics test mode and code 12 was entered.Compressor test #2 compressor never powered on.Removed and replaced the start device and and unit compressor powered on and began cooling.Customer told to wait approximately 24/48 hours for optimal temperatures.All water lines were dry at the time of service.Job complete
Near Canyon Lake, TX 78130
Noah D
Job Details: 07/03/2020
DRYER MAYTAG MEDB765FW0 "Arrived on site to inspect dryer for not starting due to door switch, replaced control and door switch due to last tech diagnosis. Job complete"
Near McDade, TX 78650
Andy
Job Details: 07/03/2020
DRYER WHIRLPOOL MEDB855DC4 Arrived on site for dryer turning off. Tested and inspected unit and found failed heating element. Ordering needed part. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WP3387747 (element)
Near Wimberley, TX 78676
Richard
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator right side door damaged and toe grille damaged. Replaced right door and installed new toe grille. Complete
Near Austin, TX 78739
Leonardo
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT790SAYM1 "Arrived on site to test unit not cleaning. Tested unit and found wash motor working correctly. Debris in drain motor, cleaned debris and found broken impeller. Need to replace drain motor and lower rack transport assembly office to reschedule ; ordrng 5 W10195416V (TRANSPORT ASSEMBLY )s and 1 WPW10348269 (DRAIN PUMP )"
Near Georgetown, TX 78626
Tyler
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site for refrigerator that was leaking water from icemaker. Upon further inspection I found out what was actually happening was air was getting inside the back of the fridge through the waterline connection. I used the sealer and re-sealed that hole and tested the unit for any leaking at that point there was none at all before during or after the repair unit is working as intended. Call complete
Near Smithville, TX 78957
Scott
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW01 Arrived on site for cover falling down . Found tab broken off cover . Replaced both bracket and cover . Cover staying in place . No water leaks detected at time of service. Job complete .
Near Mustang Ridge, TX 78610
Robert
Job Details: 07/03/2020
WASHER MAYTAG MHW8200FC0 Arrived on job to replace parts previously ordered. Ran diagnostics and found drain pump not working. Replaced drain pump and test.
Near Killeen, TX 76542
Jonathan M
Job Details: 07/03/2020
REFRIGERATOR LG LMXS30776S/01 "Arrived on site. Inspected unit and work area. Replaced failed compressor, uv drier and access valve. During vacuum of system found black burnt oil coming from filter drier. This indicates the old compressor had an internal motor failure or burnout. Oil has been circulated through the entire sealed system. Attempted to flush the system and performed extended vacuum.
Near Austin, TX 78757
Eman J.
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for previous diagnosed parts. New door cam with crack in it. Ordering new door W11301204. Office please reschedule. ; ordrng 1 W11301204 (dor-fip)
Near Wimberley, TX 78676
Richard
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator with door ajar light on and auger motor not working. Ran diagnostics and found that the pantry UI is the causing the door ajar issue. Also found that the auger motor is bad. ; ordrng 1 W10822606 (motor) and 1 WPW10347114 (shaft) and 1 WPW10769076 (cntrl-elec)
Near Wimberley, TX 78676
Robert
Job Details: 07/03/2020
WASHER MAYTAG MVW7232HW0 Arrived on job for complaints of water too hot code. Replaced valve and test washer. No code filled to proper level.
Near San Marcos, TX 78666
Jacob
Job Details: 07/03/2020
VENTHOOD KITCHENAID KXW9748YSS0 Arrived onsite to replace motor to unit. Tested unit. Unit test good. No issues at this time.
Near Austin, TX 78739
Leonardo
Job Details: 07/03/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to test unit for door not closing. Tested unit and found bad door latch. Replaced door latch, tested unit and door closing properly. No leaks present at this time. Job complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 07/03/2020
DRYER WHIRLPOOL WED7500GC0 "Arrived on site to inspect dryer for not heating after speaking with Techline Sr# 7728229684 we were told to order the exhaust thermistor and change out control, replaced control and ordering thermistor.; ordrng 1 WP8577274 (THERMISTOR )"
Near Bastrop, TX 78602
Scott
Job Details: 07/03/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site ,replaced main harness. Tested unit . All checked normal . Job complete ."
Near Austin, TX 78737
Jacob
Job Details: 07/03/2020
WASHER WHIRLPOOL MVWB765FW3 "Arrived onsite for unit getting error codes and water slowly filling when hot water comes in. Put unit in diagnostics. Found F3E2, F8E1, F0E4, F2E1, F3E2 error codes. Erased error codes. Tested unit. Found that valve was clogged with calcium buildup. Replaced valve. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Bastrop, TX 78602
Scott
Job Details: 07/03/2020
DISHWASHER KITCHENAID KDTM384ESS2 "Arrived on site for rust and not drying properly . No error codes . Rust is actually dirt coming in from water supply .( lots of water line work in surrounding streets . Instructed on rinse aid . No water leaks detected at time of service.
Near Leander, TX 78641
Lou
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tat3s temps in the FC=48 degrees & RC=49 degrees. I removed the evap cover and found a large block of ice at the top right corner of the evap on the capillary tube. I advised the customer of my findings and that they have a restriction in the system and will need a sealed system repair. I am ordering the compressor, evaporator, drier, access valve, CNOTE-2HR JOB. Office to,schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Near Georgetown, TX 78628
Tyler
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Near Austin, TX 78732
David Z
Job Details: 07/03/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to diagnose dryer that is not drying. Performed diagnostic on unit. Found heating element open due to broken coil. Replaced element and retested. All is now working as designed. Call complete."
Near New Braunfels, TX 78130
Noah D
Job Details: 07/03/2020
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site to inspect range for not illuminating light, checked voltages and found no voltage to light socket, socket tested good. Will need a control board. Office to reschedule ; ordrng 1 W10887901 (CNTRL )"
Near Austin, TX 78746
Wesley
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW9700VW00 Arrived onsite and found fresh water leak into tub during standby. Replaced. All checks good.
Near Wimberley, TX 78676
Richard
Job Details: 07/03/2020
OVEN KITCHENAID KEBC278KSS0 Arrived onsite for the oven glass broken. During inspection found that the inner glass was broken. Replaced broken glass and oven works fine. Complete.
Near Killeen, TX 76542
Jonathan M
Job Details: 07/03/2020
WASHER MAYTAG MHW5630HC0
Near Austin, TX 78759
Wesley
Job Details: 07/03/2020
DRYER WHIRLPOOL MEDB880BW0 "Arrived onsite for noise and inspected unit. All checks good. No repair needed. Advised customer to keep track of negative developments, but all checks good at this time"
Near Spicewood, TX 78669
Brandon
Job Details: 07/03/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to replace damaged inner panel, the new panel was damaged in box, ordering new panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10908291 (door-inner)"
Near Austin, TX 78724
Kayman
Job Details: 07/03/2020
DRYER WHIRLPOOL WETLV27HW1 Arrived onsite to install previously diagnosed parts. Due to the location of the unit and the size of both techs We could not successfully pull the unit all the way out and reinstall. I accessed the blower and manipulated the housing to get rid of the scratching.
Near Wimberley, TX 78676
Robert
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived on job for complaints of noise. Found gearcase bearing cause of noise. Replaced gearcase and washplate. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
DRYER KENMORE 110.6913241 "Arrived to install previously ordered part.Disassembled the dryer, installed the pulley, reassembled unit and unit tested as designed.Customer satisfied.Job complete
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
REFRIGERATOR AMANA ASD2522WRW01 Arrived to install previously ordered parts.Removed and replaced the start device and capacitor.Reassembled and unit now operates as designed.Customer told to wait 24/48 hours for optimal temperatures.All water lines were dry at the time of service.Job complete
Near Austin, TX 78758
Wesley
Job Details: 07/03/2020
WASHER MAYTAG MVWC400XW3 Arrived onsite and found drain hose backed out and leaking on floor. Corrected issue and tested for secondary leak. Unit is running leak free at this time. Advised customer on findings. All checks good.
Near New Braunfels, TX 78130
Noah D
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived on site to Inspect fridge for loud noise during ice maker fill, tested with old valve and confirmed noise as valve solenoid, replaced valve and retested. Job complete"
Near Salado, TX 76571
Tyler
Job Details: 07/03/2020
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site for cooktop. Replaced glass top, bezels, and infinite switch, plus front left burner. Tested cooktop thoroughly after repairs the entire unit is functioning as designed and the calls complete."
Near Bastrop, TX 78602
Andy
Job Details: 07/03/2020
WASHER WHIRLPOOL RTW4516FW2 Arrived on site to install previously diagnosed parts. Found that unit only makes noise at very end of spin cycle due to failed suspension and drain pump. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
Luis
Job Details: 07/03/2020
REFRIGERATOR GE ZISS420DXASS "Arrived on site for no cool. Freezer section completely warm,removed compressor cover found no heat on discharge line and no frost on evaporator diagnosed a leak in the system
Near Elgin, TX 78621
Andy
Job Details: 07/03/2020
DISHWASHER GE GDT665SSN2SS Arrived on site to install previously diagnosed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Luis
Job Details: 07/03/2020
ICE MACHINE WHIRLPOOL KUIS15NRTW2 "Arrived on site for no ice complaint. Removed cover found two slabs of ice stuck between grid and Evap harness wires,found damaged grid cutter harness not making contact with female end of harness. Removed defective grid cutter,rerouted evaporator thermistor harness installed new grid cutter."
Near Leander, TX 78641
Lou
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice maker frozen. Upon further inspection, I checked the ice bin and found no ice. Customer provided photos of the issue in which there is ice at the bottom of the ice bin in between the bin and the ice chute plate, at the bottom left corner of the ice bin door gasket and at the back of the ice chute plate. I contacted techline and spoke to Sterling and advised of the issue. Sterling recommended removing the ice chute plate and inspect the gasket at the bottom the chute. He advised if the gasket is torn up, it is likely allowing warm air to seep into the ice bin and ice is melting creating the issue. He recommended placing some permagum around the ice chute to seal the damaged gasket. I applied some permagum around the ice chute gasket and advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78759
David Z
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site to diagnose washer that customer says is grinding at times during cycles. Ran unit in diagnostic mode. Found 0 errors present. Ran service test 52 to check all functions. All are testing good. Had customer put in a load. Soaked clothes and ran in high speed spin and high speed agitate. Both are working fine. Checked rotor and stater and all bottom components, all are tight. Ran load size calibration. All is working as designed at this time. Advised customer to read viler use and care guide for loading directions, and to take video when issue occurs. Call complete."
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previous diagnosed parts. I removed the failed ice maker and installed the new one. I power cycled the unit. I ran the ice maker through a harvest cycle and a water fill test. The unit passed the harvest cycle and it filled with water. I preformed test 56 and it showed no error codes.m I found no ice or frost build up on the freezer or fresh food evaporator. Unit is operating as designed no water leaks detected.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site to inspect dishwasher not working. Upon further inspection, I attempted to place the unit in diagnostics, but it failed. Checked voltage at the outlet and junction box and got 124V. I removed and replaced the main control and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78722
Eman J.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not filling with water. Tested system. Found float switch not connecting. Re-install float switch. Tested system. Everything works as designed. No water leaks at time of service.
Near Georgetown, TX 78628
Tyler
Job Details: 07/03/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived for double wall oven that was giving a F8E0 error code. After putting the oven into diagnostics mood I found that there was a second code also showing up that was a F6F for which basically means that the ACU is miscommunicating with the UI. Upon further inspection it became clear that the main acu for the upper oven was causing not only a miscommunication error but was also not probably reading the fan speed from the upper fan motor. I did replace the ACU and then thoroughly retested the oven and was able to get the oven to preheat without any ERROR code showing up the customer stated that the ERROR codes normally showed up within the first two minutes and when I first arrived on site and was testing it their codes did pop up very quickly after the repair I clear the ERROR codes reset the machine and everything is functioning as designed.
Near New Braunfels, TX 78130
Noah D
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF520PADM "Arrived on site to inspect dishwasher for not drying, upon inspection found the dishwasher was inspected on another work order and was working to spec, heating element kicking in diagnostics,
Near Austin, TX 78726
David S
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for ice building up in the freezer. I inspected the unit and work area. I found the icemaker double filling, and won’t go through a harvest cycle. I replaced the inlet valve and installed a new ice maker. I jumped the new ice maker and if harvested and filled with water. No water leaks detected. Job complete."
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/03/2020
VENTHOOD GE JV966D6SS "Arrived on site for customer complaint of unit tripping the breaker when plugged in, I disconnected the power cord from the vent hood and found breaker tripping when power cord was plugged in, found power cord shorted to ground, instructed customer to have installers or electrician install new power cord."
Near Austin, TX 78753
Kayman
Job Details: 07/03/2020
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for dryer not drying. Upon inspection I found the dryer not turning on at all. I found the door latch is bad and will need to be replaced I also found that the push to start switch is faulty. Ordering push to start switch (WPW10117655) door catch assembly (WP3389441) striker (279570) . ; ordrng 1 279570 (catch door dryer) and 1 WP3389441 (catch) and 1 WPW10117655 (relay-pts)
Near Round Rock, TX 78681
David S
Job Details: 07/03/2020
COOKTOP JENN-AIR JGCP548WP00 Arrived on site for cooktop continually sparking. I inspected the unit and work area. I swapped in a known good spark module the unit still sparked continually. I inspected the burner heads and cleaned all burners. All burns except the middle center burner ignited properly and didn’t continue to spark after lifting. I replaced the burner and the unit operated as designed. I reinstalled the unit. Job complete.