Near Jonestown, TX 78645
Lou
Job Details: 02/26/2020
DISHWASHER MAYTAG MDB4949SHZ1 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is not heating.. I placed the unit in diagnostics showing error code F6E4. I cleared the code and continued with testing. Using my multimeter, I tested amp draw at the junction box and the unit showed 7-9amps when the element came on during wash mode of testing and 7-9amps during the drying mode. I found that the customer is not using rinse aid as is using a Booster instead of normal detergents. I made recommendations for use and care as well as detergent recommendations and rinse aid use and referred the customer to their owners manual. No water leaks observed during service, job completed."
Near Leander, TX 78641
Jonathan
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW5000DW3 "(DM) Arrived on site for washer making grounding sound and door not unlocking. Inspected unit and work area. Inspected the gear case, motor, belt pulley, and clutch. Found no abnormal wear and tear on the unit. Performed diagnostics mode and tested unit operations. All tested good no water leaks detected. Called tech line spoke with Leon(sr #2727232196) found all operation sounds are as designed. Spoke with customer unit operations per user care guide."
Near Bastrop, TX 78602
Scott
Job Details: 02/26/2020
REFRIGERATOR BOSCH B26FT50SNS/01 Arrived on site for unit not making enough ice . Found bail arm is sticking from time to time . Ordering ice maker . Did update Modle and serial . Quick pick of pop. No water leaks detected . Please call to set return ; ordrng 1 11021787 (ICE MAKER )
Near New Braunfels, TX 78130
Noah D
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite to inspect dishwasher for not closing correctly, upon inspection found the left track out of line cause it gasket friction, replaced track and realigned, no gasket friction and closing works, job complete"
Near Leander, TX 78641
Jonathan
Job Details: 02/26/2020
MICROWAVE MAYTAG MMV4207JW0 "(DM) Arrived on site for microwave not heating properly and gap in the front panel. Inspected unit and work area. Performed diagnostics and tested unit. Measured the gap at the bottom is 1/8 inch and the top is 1/4 inch.(see SD quick pic) Placed 8 ounces of water in a microwave safe mug and ran the microwave for 30 seconds. Starting water temperature was 66 degrees at the end of 30 seconds it was 99 degrees. Called tech long and spoke to Kevin(sr# 7727233041). Tech line stated the gap in the front panel is with in tolerance, and the unit is heating properly. Spoke with customer about the units operation according to the user care guide."
Near Seguin, TX 78155
Richard
Job Details: 02/26/2020
RANGE WHIRLPOOL WGE555S0BW01 "Arrived onsite for the oven LF, LR burners not working properly. During testing found that that the switches were not working properly. Replaced LF LR burner switches and burners tested good. Complete"
Near Austin, TX 78758
David
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to diagnose a dishwasher not starting. Performed diagnostic and found no power to UI. Found voltage at control, but UI not powering on. Replaced UI and retested. All is now working as designed. Call complete."
Near Austin, TX 78734
Brandon
Job Details: 02/26/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of fresh food section not cooling, found miscommunication between thermistor and control, I replaced thermistor and control, as well as insulation, unit tested good."
Near West Lake Hills, TX 78746
Kevin
Job Details: 02/26/2020
MICROWAVE KITCHENAID KBMS1454SSS3 "Arrived on site and inspected microwave and found fuse has failed, after replacement all function has returned to microwave, job complete"
Near Austin, TX 78725
Leonardo
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for damaged cooktop. Opened box to new cooktop and found part damaged in box. Ordering new cooktop Wpw10527866 office to reschedule ; ordrng 1 Wpw10527866 (COOKTOP )
Near , TX 78738
Robert
Job Details: 02/26/2020
OVEN KITCHENAID KOST100ESS03 Arrived on job to replace door glass oven door and nameplate. After replacement test operation.
Near Austin, TX 78704
Leonardo
Job Details: 02/26/2020
MICROWAVE KITCHENAID KEMS308SSS04
Near Austin, TX 78738
Robert
Job Details: 02/26/2020
OVEN JENN-AIR JJW2430DP03 Arrived on job for complaints of noise. Test oven and found the convection fan source of noise. ; ordrng 1 W10860984 (motor-fan)
Near Round Rock, TX 78665
Andy
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site to install previously diagnosed control and bulb. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Woodway, TX 76712
Jonathan
Job Details: 02/26/2020
RANGE JENN-AIR JGS8850ADB site to install previously diagnosed parts. Inspected unit and work area. Replaced oven sensor and tested unit unit is working as designed. Call complete.
Near Salado, TX 76571
Cliff
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
Near Gatesville, TX 76528
Jonathan
Job Details: 02/26/2020
DRYER GE GFD49ERPK0RR Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace blower wheel assembly and tested unit. Unit is working as designed. Call complete.
Near Waco, TX 76705
Jonathan
Job Details: 02/26/2020
WASHER GE GTW335ASN1WW Arrived on site for dryer that was having motor issues. Inspected unit and work area. Tested unit in a manual test and found agitator and spin moving as designed. Tested unit in a service cycle and found the drain pump buzzing when it went to drain but no water coming out. Replaced drain pump and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78744
Luis
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit not defrosting. Defrosted fresh food evaporator,replaced evaporator fan motor that includes defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Ran diagnostics checked air flow good.
Near Austin, TX 78728
David
Job Details: 02/26/2020
WASHER GE WCSR4170G3WW "Arrived on site to install timer and knob ordered to resolve issue selecting cycles. On install found the new timer had a broken tab on it, and we need to order a new WH49X10083 timer.. . ; ordrng 1 WH49X10083 (p029 cntrl & shield)"
Near Niederwald, TX 78640
Kevin
Job Details: 02/26/2020
DRYER WHIRLPOOL FEX831FS1 "Arrived on site and dryer is making a screeching noise while running. Disassembled dryer and replaced bearings and shaft and after reassembly screeching has stopped. ordrng 1 134503600 (belt)"
Near Lakeway, TX 78734
Brandon
Job Details: 02/26/2020
OVEN GE JKP90S0M1SS "Arrived on site to replace faulty control board, after replacing, unit tested good.
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect oven temps. Upon further inspection, I found that the 3rd party inspector had tested temps with the rack in the upper most position near the sensor and not in the middle of the unit. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My reading at preheat was 423 degrees. My next five readings were 339, 383, 343, 378, 341 for an average temp of 356.8 degrees. My findings show that the unit is heating properly and requires no repairs. Job completed."
Near Georgetown, TX 78633
Paul
Job Details: 02/26/2020
WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite for a washer that will not unlock and is displaying an F9E1 error. I verified the error. I found the tub full of water and the drain pump humming but it’s not pumping water. The pump needs to be replaced. .; ordrng 1 WPW10605427 (PUMP-WATER)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived to inspect unit with noise . Found unit cover touching floor, was able to lift and level unit and tested good."
Near Austin, TX 78749
Kevin
Job Details: 02/26/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and replaced lid recommended by tech line on previous visit, after replacement cleared error code and was able to start a normal cycle. No water leaks from connections at time of service, job complete"
Near Austin, TX 78745
Leonardo
Job Details: 02/26/2020
RANGE WHIRLPOOL WFE505W0HW1 Arrived on site to test unit for no power. Test uni and found burned black wire at terminal block. Will need to order new main harness W11416047. ; ordrng 1 W11416047 (MAIN HARNESS )
Near Temple, TX 76504
Jonathan
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for refrigerator that is not cooling properly in the ff section. I called Techline and spoke to Sterling SR # 7727217298. He had me run through some various checks. One issue found was a bowed drain pan. He advised we will need to replace that in order to finish repairs. When we come back, he advised to ohm out the thermistor and ensure it’s between 3000 ohms if around 70 degrees or higher if cooler temperature. He also advised to check for broken tabs on the evaporator cover where the air tower sits and check for the evaporator leaning into the evaporator cover. If all check good, the drain pan will be the only repair. Ordering drain pan and will return with current parts.. ; ordrng 1 W10836964 (pan-drip)"
Near Lakeway, TX 78738
Brandon
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site for customer complaint of unit not draining, found broken wire going to drain pump, I repaired broken wire, unit tested good.
Near Austin, TX 78734
Brandon
Job Details: 02/26/2020
REFRIGERATOR JENN-AIR JFI2089AEP12 "Arrived on site for customer complaint of unit leaking out of freezer section, food freezing in fresh food section, and water not dispensing properly. Found defrost drain line clogged, found faulty fresh food thermistor, and bad filter. I replaced drain tube and fresh food thermistor, unit tested good. Instructed customer to get new filter.
Near Austin, TX 78745
Leonardo
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to test unit for no power. Found bad fuse replaced filtered board test unit and still no display coming on. Replaced display board and control board. Still no display. Call techline test unit with techline and advised to check wires and found bad resistor W11035768. Ordering new resistor office to reschedule will need 2 hours ; ordrng 1 W11035768 (RESISTORS )
Near New Braunfels, TX 78130
Richard
Job Details: 02/26/2020
DISHWASHER MAYTAG MDB4949SHB0 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found no error codes. Ran through test cycles and all functions worked good. Ran a quick cycle and dishwasher tested good and no leaks. Found no issues at this point.
Near Belton, TX 76513
Al
Job Details: 02/26/2020
WASHER MAYTAG MVWC565FW1 "Arrived to inspect washer leaking water into the tub when unit is turned off.Confirmed the complaint and found the valve to be defective, causing the water to drip into the tub.Removed and replaced the valve.Reassembled and Calibrated the unit.Job complete"
Near Canyon Lake, TX 78132
Noah D
Job Details: 02/26/2020
WASHER LG WM3470HVA "Arrived on site to diagnose washer for leaking, upon inspection found the solenoid in the fill valve was stuck open filling the line above gasket causing leaking, ordering valve to fix, office to reschedule ; ordrng 1 5220FR2075L (VALVE)"
Near The Hills, TX 78738
Brandon
Job Details: 02/26/2020
REFRIGERATOR JENN-AIR JFC2089BEP03 "Arrived on site for customer complaint of freezer door not sealing on top left corner, I heated gasket and reformed gasket, instructed customer to leave door closed for an hour, also raised front feet to level unit, called techline to document. SR# 7727221308"
Near Temple, TX 76502
Al
Job Details: 02/26/2020
DRYER WHIRLPOOL WED8000DW4 Arrived to switch door on Cabrio dryer.Disassembled and swapped the door.Reassembled and unit tested as designed.Job complete.Customer satisfied
Near China Spring, TX 76633
Jonathan
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to install previously diagnosed parts. Replaced diffuser and tested unit. Unit is irking as designed. Call complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 02/26/2020
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for to install previous diagnosed part. Gained access to belt. Gained access to belt. Installed belt and assembled unit. Tested operation, all tested good."
Near New Braunfels, TX 78132
Richard
Job Details: 02/26/2020
VENTHOOD UNKNOWN WVW53UC6FS1 Arrived onsite for the vent hood dented. Upon inspection found that the vent hood body is dented. It has a dent about 2-3 inches left of the on/off light switch. Took pictures and called tech line
Near Lorena, TX 76655
Jonathan
Job Details: 02/26/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for refrigerator that won’t make ice. Inspected unit and work area. Removed icemaker cover and jumped the ice maker. The icemaker would not move. Replaced ice maker and unit began to move. Spoke to Rich SR # 7727221961 and then Adrian. Rich advised to replace the HV board and tested the fill valve for restriction. I tested the fill valve from the dual valve water line and found it restricted. I tried to steam out the debris or ice and was unsuccessful. Spoke to Adrian back at Techline again and he advised to replace the fill tube as well. Ordering control board and fill tube ; ordrng 1 W11043763 (cntrl-elec) and 1 W11415785 (ICE MAKER FILL TUBE)
Near Austin, TX 78732
David
Job Details: 02/26/2020
MICROWAVE IKEA IMBS104GSS01 "Arrived on site to diagnose microwave that customer feels isn’t heating well. Performed diagnostics and ran MW. Found water was heating fine. Tested a bag of popcorn and was popping within the first 60 seconds, showing no indication of low power. Customer also pointed out that the door is fogging up on the inside, and a large condensation spot was seen on the outer glass. Ordering 1 W10721486 door to correct warped gasket / leaking door.. ; ordrng 1 W10721486 (door/mw)"
Near Austin, TX 78726
David
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install rail to correct door close issue. Installed new mullion rail and retested. Mullion is springing closed as designed and working properly. Call complete.
Near Austin, TX 78717
Paul
Job Details: 02/26/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for a washer that is not draining. I checked stored error codes and found an F0E5 & F0E2. I ran service test 12 and I found the drum turning very slowly in the spin cycle. I tried to run some manual test and the unit would not respond. I tried running service test 12 again and the unit would not start the test.i removed power from the unit for 1 minute and powered the unit up and nothing on the control panel would respond. The unit has failing controls. Ordering W11319991 CNTRL-ELEC & marking W11322903 CNTRL-ELEC as UORV. Sending routing a message to weigh the call for 2 hours and 2 men.; ordrng 1 W11319991 (CNTRL-ELEC)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/26/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and installed door handle that was in customer possession. Unit is now cosmetically correct. All checks good.
Near Austin, TX 78749
Jacob
Job Details: 02/26/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite for unit having F3E1 error code. Tested unit. Found the hose on the tube side was blocked. Unclogged hole for tube. Tested unit. Unit test good. No leaks at this time. Job complete
Near Cedar Park, TX 78613
Paul
Job Details: 02/26/2020
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for a dryer not tumbling. I found the idler pulley broken and had fallen out causing the belt to get partially cut. I installed a repair kit. I tested the dryer and the unit is working as designed. Call complete.
Near Round Rock, TX 78681
Cliff
Job Details: 02/26/2020
ICE MACHINE WHIRLPOOL KUIX305ESS1 Ordering non uv dryer. Office to reschedule call for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10843121 (drier-tube)
Near Georgetown, TX 78628
James
Job Details: 02/26/2020
REFRIGERATOR JENN-AIR JFI2589AEP "Arrived on site and installed new seal, reservoir and end cap. Tested operation and found unit working properly. Job complete"
Near Georgetown, TX 78628
Jonathan
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "(DM) Arrived on site for failed top racks. Inspected unit and work area. Found top rack assembly broken. Replaced new, tested rack operations all tested good. Performed diagnostics mode and tested unit operations and monitored for leaks. No water leaks detected, all operations tested good."
Near Austin, TX 78750
Paul
Job Details: 02/26/2020
FREEZER JENN-AIR JUD24FCECX00 Arrived onsite for the freezer to replace the previous diagnosed parts. I replaced the FC slides. The drawer is closing as designed now. Call complete.
Near Hutto, TX 78634
Andy
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range oven clicking. Upon arrival customer informed that issue is range oven will not work. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78730
David
Job Details: 02/26/2020
DISHWASHER BOSCH SHP865WF5N "Arrived on site to diagnose one a dishwasher that was making some noise when draining. Performed diagnostics and ran unit. Wash motor sounds good. When draining drain pump sounds good at first, but then began whining very loudLy at the end. Replaced drain pump and retested. No abnormal noises heard after pump replacement. All is working as designed. Call complete. No water leaks found at time of service."
Near Austin, TX 78733
Kevin
Job Details: 02/26/2020
COOKTOP KITCHENAID KCGS350ESS00 "Arrived on site and replaced orifice holder diagnosed on previous visit after replacement cooktop burner is now operating normally, job complete"
Near Lockhart, TX 78644
Leonardo
Job Details: 02/26/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for right rear burner not heating. Test unit and found bad switch and element. Replace dnoth parts test unit and unit test good job complete.
Near Jarrell, TX 76537
James
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW8900BW0 Arrived on site and tested operation. Found basket not spinning with basket causing error for sud. Found hub stripped causing error. Installed new hub and tested. Unit tests good. Job complete
Near Round Rock, TX 78664
Andy
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site for refrigerator still not making ice. Tested and inspected unit and found broken wire harness at bottom of FC door. Customer to call back and schedule. No water leaks present at time of service.
Near Round Rock, TX 78665
Cliff
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to diagnose a microwave that will not start. Found defective door switches in unit. Replaced all three switches and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Jonathan
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "(DM) Arrived on site for freezer door not opening. Inspected unit and work area. Found door not opening. Removed top hinge, backed door out. Found a pan sticking out past freezer shelf, removed pan. Reassembled door and hinge. Door opens and closes as designed. Spoke with customer about the operation of the unit."
Near Round Rock, TX 78665
Cliff
Job Details: 02/26/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not heating. Found 120 V to L1 and 120 V to L2 but 0 V when combined. This indicates same leg of power used for both sides of circuit providing only half power to the dryer. Homeowner will need to have electrician correct voltage issue to complete repair.
Near Hutto, TX 78634
Andy
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for refrigerator not making ice and gasket not sealing. Tested and inspected unit and found no ice in ice bin and FC gasket not sealing. Heated and reshaped gasket to seal properly. Found ice maker turned off. Tested ice level sensor and found working properly. Checked ice maker error codes and found none. Cycled ice maker and ice maker cycled. Checked ice maker fan and found working properly. Preformed ice maker fill test and found working properly. Spoke with customer about ice maker being turned off and customer stated they did not intend to do that and was not aware it was off. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Paul
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived onsite for a dishwasher leaving the dishes slimy at the end of a cycle. I checked stored error codes and found an F9E1, F6E4, & F6E3, & F3E3. I found the diverter not finding position and rotating constantly. I found the OWI failing. I went over detergent use and sudsing with the customer. The pump and motor along with the OWI need to be replaced. Ordering W10902372 PUMP&MOTOR & marking WPW10705575 SENSOR as UORV. ; ordrng 1 W10902372 (PUMP&MOTOR)"
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer said that the unit is leaking from the bottom right corner. I inspected the drip pan underneath and it is not cracked or overflowing. I found that the evaporator drain tube is clogged and backing into the bottom of the FC section and spilling onto the floor. I removed the Evap cover and found a block of ice in the Evap drip pan. Cleared the ice and cleared the drain tube. Unit is operating as designed. No water leaks observed at the end of service, job completed."
Near Austin, TX 78704
Leonardo
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to replace wheels. Replaced wheels test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave rattling noise. Upon further inspection, I turned the blower on and could hear a faint rattling noise on the low setting. I removed the unit from the wall and tested the unit on the countertop and it operated as designed. I removed the blower and inspected and found that one of the blower mounting screws was stripped and the fan was sitting loose in the unit. I replaced it with a new blower and put the unit back into the wall and retested. Found that the vent cover in the cabinets isn’t installed correctly and it vibrating on the damper housing. Adjusted the cover and retested. Unit is operating as designed. Job completed. Customer not available to sign receipt as this is a new build/vacant home."
Near Salado, TX 76571
Al
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect ice maker not working properly.Confirmed the complaint and disassembled the unit and discovered the fill-line from the valve to the ice maker was frozen.I found the issues were due to the freezer temperature being set at -3 degrees instead of 0 degrees.I freed the ice obstruction and unit valve filed the ice maker as designed.Job complete, customer satisfied"
Near Austin, TX 78731
David
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF540CWHW00 "Arrived on site for refrigerator not making ice or dispensing water. Performed diagnostic and tested. Could hear valve trying and humming, but no water coming out. Reservoir was not frozen. Replaced inlet valve and retested. All is working as designed."
Near Hutto, TX 78634
Andy
Job Details: 02/26/2020
DRYER MAYTAG MEDB835DC3 Arrived on site for dryer AF code and turns off by itself. Tested and inspected unit and found UI and control will need to be replaced as well as vent needs to be cleaned. Spoke with customer on vent cleaning and ordering needed parts. ordrng 1 W10827974 (cntrl-elec) and 1 W11099776 (console)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite and installed freezer door. All checks good. Unit is now cosmetically correct.
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
REFRIGERATOR GE GFE28HSHBSS "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=1 degrees and RC=50 degrees. Placed the unit in diagnostics and tested the fans and found the RC fan not operating. I removed and replaced the RC fan and the unit began to cool immediately. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Andy
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to install previously diagnosed part. Removed failed part and attempted to replace with new. Found that door opening for part was mis molded and UI will not fit properly. Attempted to make fit and due Tomis mold opening UI will not fit. UI popped up when trying to install and scratched door. UI will not fit in opening. Will need to replace door and UI. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10849514 (dor-fip) and 1 W11099340 (cntrl-elec)
Near Austin, TX 78737
Robert
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on job to replace friction pads. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78747
Leonardo
Job Details: 02/26/2020
COOKTOP WHIRLPOOL WCG55US0HS00
Near Buda, TX 78610
Luis
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for water leaking. Found fresh food evaporator drain frozen over,removed compressor cover,removed obstruction in drain tube,found moisture and rust on back wall liner above compressor and under main control enclosure. Called tech support per tech support moisture and rust on liner due to clogged drain line. Defrosted drain in fresh food checked water flow in drain good. Sr7727226149"
Near Austin, TX 78741
Leonardo
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site to test unit for unit flipping breaker. Test u it and found all working correctly unit tripping breaker when element comes on. Plugged unit in on separate outlet and turned heating element on and unit did not flip breaker. Advised customer to check breaker job complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 02/26/2020
DISHWASHER KENMORE 665.12773K310 "Arrived on site for dishwasher not completing cycle. Inspected unit and work area. Found water standing in dishwasher. Checked drain line at garbage disposal and found clear. Ran drain pump and found abnormal noise from pump. Removed pump and inspected housing. Found object in pump housing. Cleaned out drain line and pump. Performed diagnostics mode and tested unit operation, all tested good no water leaks detected.
Near New Braunfels, TX 78130
Richard
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the oven not heating properly. During testing found that the oven was not heating to the correct temperature. Found that the oven sensor was not working properly. Replaced sensor. And oven tested fine. Complete
Near Austin, TX 78738
Robert
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on job for complaints of not cleaning dishes. Rinse aide not dispensing, replace dispenser. No leaks detected at time of service"
Near Canyon Lake, TX 78133
Noah D
Job Details: 02/26/2020
COOKTOP JENN-AIR JIC4736HB00 "Arrived on site to replace control, upon inspection found the stainless frame pulled away from the cooktop, replaced control and there was still a gap. Ordering cooktop, office to reschedule Sr # 7727221198; ordrng 1 W11332766 (COOKTOP)"
Near Cedar Park, TX 78613
Lou
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit plugged in and the breaker on. Attempted to place in diagnostics with no response. I found that the unit wasn’t wired correctly at the junction box as the wire nut to the white wires wasn’t secured and one of the wires was hanging out (photo). I retired the unit and placed into diagnostics and tested. Unit operated as designed. I found the unit with no toeplate and the retainers inside the unit in the silverware rack. Turned the water off and unplugged unit for safety. Left retainers with brochure on top of counter. No water leaks observed during service, job completed."
Near Florence, TX 76527
James
Job Details: 02/26/2020
REFRIGERATOR GE PSB48YSXASS Arrived on site and found compressor locked up. Installed new compressor that was shipped to customer from manufacturer. Vacuumed system and tested for leaks. Unit held vacuum. Charged with 8.11oz 134a and tested. Unit tests good. Job complete
Near Austin, TX 78704
Jacob
Job Details: 02/26/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived onsite for unit not making ice. Tested unit. Found that cap under water pan was dripping and not closed all the way, for water to fill pan correctly. Tested unit. Unit test good. No leaks at this time. Job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL MDB8959SFZ4 "Arrived on site to inspect dishwasher for no power, upon inspection I found the console unresponsive, tested outlet 120v, replaced console and power returned. No problems found
Near Cedar Park, TX 78613
Lou
Job Details: 02/26/2020
DISHWASHER BOSCH SHP865WF5N "Arrived on site to inspect dishwasher not draining. Upon arrival, customer advised that the unit is operating as designed. Job completed."
Near Austin, TX 78759
Scott
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for no cool fridge . Found unit has leak . Gage reads show leak . Ordering evap and compressor . Call to set return visit .; ordrng 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)
Near Holland, TX 76534
Al
Job Details: 02/26/2020
WASHER GE GTW335ASN0WW "Arrived to install previously ordered parts.Removed, replaced and tested the unit and unit tested as designed.Job complete"
Near Canyon Lake, TX 78133
Noah D
Job Details: 02/26/2020
FREEZER MAYTAG MZF34X16DW01 "Arrived on site to inspect freezer for no cooling, upon inspection found the fridge not turning on any functions, while trying to get into diagnosis mode noticed the control not responding, replaced control board and all functions returned, compressor kicked, evap fan worked, air flow returned, lights turned on. Cooling started, told customer to allow 24 hours to get to temp. Complete"
Near Buda, TX 78610
Jacob
Job Details: 02/26/2020
REFRIGERATOR MAYTAG MFI2665XEM7 Arrived onsite for unit not cooling. Tested unit. Found that motor to evaporator fan was not working. Ordered parts. Rescheduled with customer.; ordrng 1 W11035752 (cntrl-elec) and 1 WPW10276647 (motor-evap)
Near Round Rock, TX 78665
Cliff
Job Details: 02/26/2020
WASHER WHIRLPOOL WRB322DMBM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by shorted defrost heater. Heater will need to be replaced to complete repairs.); ordrng 1 WP12729128 (heater)
Near Jarrell, TX 76537
Jonathan
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for to install previous diagnosed parts. Removed freezer door and installed door hinge and added washers. Corrected leveling with shims. Adjusted fresh food door gasket with heat gun. Spoke with customer on repair. All tested good, no water no water leaks detected."
Near Austin, TX 78722
Jacob
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for UI control not working and unit not cooling. Tested unit. Found that control board was bad. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78747
Brandon
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of unit not starting a cycle and making a noise, found unit was unplugged upon arrival. I plugged unit it, drain pump came on right away indicating the previous wash cycle had a power outage. I reset control and ran calibration cycle, then ran tests in diagnostic mode, found house water supply was turned off, this is a new build house and this was the first time the customer tried using the washer, unit tested good."
Near New Braunfels, TX 78132
Richard
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW7500GC2 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and found that the gear case is no good causing a jet engine noise during the spin cycle. Replaced gear case and ran a calibration and washer tested good and no leaks detected. Complete
Near New Braunfels, TX 78130
Noah D
Job Details: 02/26/2020
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site to replace wiring harness, upon inspection found harness and replaced harness, including pressure tube and connectors. Tested after replacing, no leaks or problems found, spinning returned, normal cycles worked. No leaks detected, complete"
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found that the water dispenser is leaking and not the ice maker. Water is slowly dripping from the dispenser spigot. I tested the dispenser and after stopping dispensing, there was a water bubble at the tip of the spigot. I am ordering the water tube that goes from the hinge to the spigot, spigot, and water reducing valve/tubing. I will return with the dual valve. No water leaks observed at the end of service. ; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W11227371 (SPIGOT) and 1 WPW10511930 (tube-water)"
Near Dripping Springs, TX 78620
Robert
Job Details: 02/26/2020
RANGE WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of door not opening. Found door hinge damaged. Replaced hinge
Near Temple, TX 76504
Jonathan
Job Details: 02/26/2020
WASHER WHIRLPOOL CAE2745FQ1 "On site for washer that would not drain. Inspected unit and work area. Please do not in service diagnostics and found an F9 E1 (long drain) and F5 E1 (lid lock fault). Tested unit in a manual test and was able to lock the lid, agitate,and spin. However, when draining, I was unable to hear any water drain or buzz. Removed old drain pump and found rug bits clogging up he drain pump. Removed debris and replaced drain pump. Tested uNit in an auto test and manual test. Unit is now working as designed."
Near Cedar Park, TX 78613
Paul
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for a refrigerator with the upper RC lights out. I found the FC light not working also. I found power to the FC LED and it not turning on. I replaced the FC LED and tested the unit. All of the lights are working as designed. Call complete.
Near Canyon Lake, TX 78132
Luis
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for water leaking. Found icemaker not installed correctly to screws on side wall and extension tub wasnt fully inserted to fill cup. Replaced icemaker installed icemaker correctly to side walls,inserted extension tube to fill cup,turned water on ran water to icemaker,no leaks while filling icemaker. Turned water off due to vacant house unit working as designed."
Near West, TX 76691
Jonathan
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer that was making a grinding sound. Inspected unit and work area. Place unit in service diagnostics and did not find any error codes. Place unit in an auto test and heard the agitator spending a little freely during the agitation. Open the washer and found wash plate not fully seated down and bolt unscrewed. Tightened up wash plate screw and tested unit in auto test. Unit operated as designed. Customer,era explained this issue happened in a normal cycle and did not happen in the diagnostics last time either. Ran unit through a quick wash and waited through wash agitation and span and rinse agitation. Unit was operating as designed. Call complete."
Near Georgetown, TX 78628
Jonathan
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH31017HZ2 Arrived on site for microwave having front panel damage. Inspected unit and work area. Found manufacturer deflect on front control panel. Removed failed control panel and installed new. Tested operation. All tested good.