We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Marion, Texas 78124
Tim M
Job Details:
10/24/2025
"Arrived on site to test unit WDT751SAPZ1 for reported leaky tub. Upon arrival inspected unit and confirmed evidence of a water leak originating from the rear left bottom corner seam (see attached images). Removed and replaced tub (W11409866), then reassembled unit and verified all connections were secured. Ran a full diagnostic test cycle with all components properly engaging. Performed an additional extended cycle while inspecting all seams and potential leak points, no leaks detected. Unit is now operating as designed. No one on site for signature, job complete."
We serviced a
WHIRLPOOL OVEN
Model WFES3530RS0
Near Copperas Cove, Texas 76522
Robert
Job Details:
10/24/2025
"WFES3530RS0 Arrived on site for a range turning off when using the oven. On arrival, I verified the issue range tripping breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 41.97. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct. The product works as it's designed with no parts used. I recommend the client to contact the gfci breaker company for information on the correct gfci breaker for the range. also recommend contacting the home builder to replace the gfci breaker. Calling whirlpool safety case#21324020"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78754
Andrew R
Job Details:
10/24/2025
"Arrived on WTW4855HW3 continuously draining. I verified a F3E1 pressure sensor failure is present and per pointer S153EB I replaced the W11607637 CONTROL. Unit now operates as designed, and no leaks are present. Call complete. Customer not onsite for signature."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Cedar Creek, Texas 78612
Justin
Job Details:
10/24/2025
Arrived on site for unit off balance. Inspected unit found front right leg keeps loosing on its own. Homeowners explained to me after several visits we have leveled unit and worked fine for awhile. However over time it would happen again and they would have to put a shim under it. Ordering new feet office to reschedule ; ordrng 1 W11213957 (Feet)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Austin, Texas 78721
Andrew R
Job Details:
10/24/2025
Arrived onsite for WRF535SWHZ12 door not shutting correctly. Upon arrival I tested the door multiple times and found the unit to shut fully. Door is closing as designed and i explained to maintenance the left door will have to be pushed as the mullion will not close itself. No issues. Call complete. No parts isntalled.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, Texas 78721
Andrew R
Job Details:
10/24/2025
Arrived on WDT730HAMZ1 for no power. Confirmed no power present. I checked the plug underneath and found it sitting loose inside socket. I 0lugged the unit in all the way and unit is operating as designed with no leaks present. Call complete. No parts installed.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near Cedar Creek, Texas 78612
Justin
Job Details:
10/24/2025
Arrived on site for ice bin cracked. Upon arrival inspected ice bin found ice bin had a crack in it. Replaced ice bin and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL WASHER
Model MVW5435PW1
Near Manor, Texas 78653
Andrew R
Job Details:
10/24/2025
Arrived on MVW5435PW1 for previously diagnosed parts. I replaced the capacitor and tested the unit. Unit is now operating as designed and no leaks sighted. I advised customer to not use powder detergent and use liquid as the powder is more harsh and can lead to buildup around the gearcase. Call complete installed W11395618 Capacitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Austin, Texas 78724
Justin
Job Details:
10/24/2025
Arrived on site for unit not cooling both cabinets. Inspected unit found compressor extremely hot and running. No sign of any frost on evaporator. Unit will need a sealed system repair. Ordering parts for sealed system repair. Office to reschedule please allow return tech 2hrs for repair ; ordrng 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 W11580057 (Compressor) and 1 W11546692 (Evaporator) and 1 W11678305 (Pre cooler)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS
Near Manor, Texas 78653
Andrew R
Job Details:
10/24/2025
Arrived on WDF332PAMS not starting. I found the start button unresponsive indicating a control failure. I replaced the W11683481 CONTROL and tested unit. Unit now operates as designed and no leaks sighted. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Pflugerville, Texas 78660
Andrew R
Job Details:
10/24/2025
Arrived on WRS335SDHM07 refrigerator making noise. Customer stated when pushing on the bottom the noise stops and it's always intermittent. Customer showed a video and it sounds to be from compressor vibration. I found the rollers in the lowest position. I adjusted the rollers and when compressor kicked on i didn't hear any unusual noises. Unit sounds as designed during time of service. No leaks. Call complete. No parts installed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78722
Daniel A
Job Details:
10/24/2025
"Arrived on site to inspect washer not powering on. Upon further inspection, we removed the stacked dryer and gained access to the inside of the washer. Tested incoming voltage and found that the washer was receiving proper incoming voltage but there was no led lit on the control. The control had failed internally. Replaced the control and reassembled and tested the washer. The washer is now operating as designed. No water leaks observed during service. W11549931"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78701
Daniel A
Job Details:
10/24/2025
Arrived on site to install previously diagnosed and ordered part. Removed and replaced the top panel. Washer is now back to factory specs. No water leaks observed during service. WPW10208373. No one on site to sign
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78744
Scott
Job Details:
10/24/2025
Arrived on site for washer having g water issues . Found unit is stuck in drain mode . Ran diagnostics got pressure sensor error. Washer falls within service pointer range . Replaced control W11607637. Ran calibration and test wash. All checking normal. No water leaks detected at time of service. Maintenance not on hand to sign ticket. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, Texas 78744
Scott
Job Details:
10/24/2025
"Arrived on site for washer not draining . Found drain pump has failed . Also found gearcase is leaking and oil is coating every thing underneath. Replaced gearcase , agitator, splutch, actuator, belt ,hub nut,drain pump. Ran calibration and test wash. All checking normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, Texas 78745
Daniel A
Job Details:
10/24/2025
Arrived on site to inspect dryer not staying on for more than 10 minutes. Upon further inspection I measure incoming voltage and measured L1 to N 120VAC. L2 to N 118 VAC. L1 to L2 6VAC. I gained access to the inside of the dryer and tested the motor and found it was receiving proper voltage. I replaced the motor ad wheel and found that the new motor was not operating even with proper voltage. I tested the motor and found that the new motor was defective. I informed the customer that I will need to order a motor and also informed them of the electrical issue. I am ordering the motor. Office to schedule return service. 279827; ordrng 1 279827 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Kyle, Texas 78640
Joe Z
Job Details:
10/24/2025
Arrived on site for dryer WGD4850HW2 with issue of takes too long to dry. Ran vent test and passed test. Ran normal cycle and confirmed no heat. Disassembled units to inspect components. Sensor and igniter are good. Found thermostat at rear of unit is OL. Ordering thermostat. Office to reschedule ; ordrng 1 WP3387134 (Thermostat)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Austin, Texas 78744
Scott
Job Details:
10/24/2025
"Arrived on. Site for long dry times . Ran temp checks, unit is getting up to 155 but taking long time to drop down to cycle back on . Ran air flow meter check and indicated air flow restriction. Checked out side vent and pulled some lint clogging vent . Advised to have vents cleaned . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Maxwell, Texas 78656
Joe Z
Job Details:
10/24/2025
"Arrived on site for refrigerator WRS315SDHZ17 with issues of makes loud noise from freezer and temperature issues. Upon arrival, inspected unit. Found improper frost pattern and leaking water from fill tube. Uploaded pictures to SD. Need to order sealed system repair as well as fill tube extension kit. Ordering tube kit per Technical Service Pointer #: W11750800, 2 hour weigh, compressor, access valve and uv drier. Office to reschedule ; ordrng 1 W11750811 (Tube kit) and 1 W11580057 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Austin, Texas 78756
Justin
Job Details:
10/24/2025
Arrived on site for unit not working at the ui light stays on and oven doesn't turn on. Did a power cycle for 5 minutes. Turned power back on and was able to start oven but only once tried multiple times after turning on the first time but ligh never turns off. Unit will need a new ui ordering part office to reschedule ; ordrng 1 W11394661 (Ui)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW2
Near Pflugerville, Texas 78660
Andrew R
Job Details:
10/24/2025
"Arrived on MVW4505MW2 not draining or spinning. When testing unit i found it to drain and spin. Customer stated when washing blankets, towels, and bath robes the unit wouldn't do it. I explained to the customer that it is due to a weight/unbalanced load issue. I showed customer the error codes and only one came up was a overload error. Customer is unhappy with unit as it cannot wash what she wants. I gave customer whirlpool customer service number to dispute it with them. Call complete. No leaks. Unit operates as it is designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, Texas 78705
Daniel A
Job Details:
10/24/2025
"Arrived on site to inspect washer not draining and not starting a cycle. Upon further inspection, I placed the washer into diagnostics and observed error code F9E1. I gained access to the underside of the washer and found that the bottom portion of the drain pump had fallen off and caused the drain pump wire to break. I replaced the broken wire and replaced the drain pump cover. I installed the harness clip to prevent strain on the harness. I reassembled and tested the washer. The washer is now operating as designed. No water leaks observed during service. W11399437 W11755726"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78741
Scott
Job Details:
10/24/2025
"U it is in apt 414 .Arrived on site , replaced both fridge doors and nameplate plate . No water leaks detected at time of service. Maintenance/construction not on hand to sign ticket. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Lockhart, Texas 78644
James K
Job Details:
10/24/2025
"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Luling, Texas 78648
James K
Job Details:
10/24/2025
"Arrived on site for unit not working properly. Upon arrival, checked error codes and found F7E4 basket engaging failure, F0E3 overload and F0E5 off balance. Cleared codes. Inspected underneath unit and found gearcase oil on the rotor cup and gearcase shaft had end play. Proceeded to replace W10734521 slider and W11449841 gearcase. Tested unit and now unit is functioning as designed . No water leaks detected at this time"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, Texas 78640
Joe Z
Job Details:
10/24/2025
"Arrived on site for dryer WED4815EW1 with issue of not turning on. Upon arrival, inspected unit. Found door switch has failed. Replaced switch WPW10237959. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dale, Texas 78616
James K
Job Details:
10/24/2025
"Arrived on site to replace previous ordered part. Upon arrival, proceeded to replace W11510461 wash plate. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Georgetown, Texas 78633
David Z
Job Details:
10/23/2025
"Arrived on site to follow up on washer WTW4816FW3 that customer feels is vibrating and moving excessively. Customer came from an older washer model with the planted base style setup and was not used to suspended tub style washers. Checked the level and made several adjustments to bring it within 1/16'. Please note, the unit is also sitting on tile. Once unit was leveled, bypassed the lid switch and ran the unit with the lid open. Ran high speed spin empty, and also with 4 soaked bath towels. Took video and sent it to SW, and also called in and submitted videos to tech line. Tech line case, SR21333899. Tech line reviewed video and agrees that the unit is within spec and working as designed, and vibration is normal in a suspended basket system. Tech line also recommended adding friction or vibration pads under the feet, this may reduce the vibration closer to customer satisfaction. Had Esteban the son present, and he reviewed the findings and operation. Unit is working as designed by Whirlpool standard, with no other repairs recommended or needed. Customer was advised to follow up with customer service for any further assistance. Relayed findings to service management. Call completed. NO WATER LEAKS OBSERVED DURING SERVICE."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Round Rock, Texas 78681
Andrew P
Job Details:
10/23/2025
"WRX735SDHZ11. Customer stated that the ice maker would not dispense any ice and that the bin was stuck. Verified that the ice maker was not dispensing. Solid ice was in the ice bin; used a screwdriver to break it apart. Broke the ice loose enough for the auger motor to turn. Removed the bin and found the fill cup for the ice maker frozen over. Removed all the ice, cleaned out the ice maker fill cup and the ice maker. Checked the fill tube and it was clear. Tested the ice maker; it cycled and filled with water. Unit is working as intended. No, leaks at the time of service."
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Niederwald, Texas 78640
Brandon
Job Details:
10/23/2025
"Arrived on site to replace previously diagnosed parts on model WTW500CMW0. I replaced washer basket, gearcase, and slider. Ran full diagnostic test cycle, unit tested good. No leaks. Parts used w11449841, w10734521, and w11178227"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS2
Near Kyle, Texas 78640
Brandon
Job Details:
10/23/2025
"Arrived on site to look at model UXT5236BDS2 for customer complaint of light not working, found issue with the light. I replaced the light and tested, unit tested good. Part used wpw10638164 customer not on site to sign"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Seguin, Texas 78155
Andrey
Job Details:
10/23/2025
"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"
We serviced a
WHIRLPOOL WASHER
Model WTW5020SW0
Near New Braunfels, Texas 78130
Andrey
Job Details:
10/23/2025
"Arrived on site to test unit for no power, customer stated that the unit is starting but its really loud and shakes alot, performance of the washer is being compared to a thirty year old washer, explained to customer that older unit where designed differently and where more stable, ran washer through diagnostic cycle and could not find any issues, explained to customer how to load unit properly and advised customer to monitor at this time unit is running as designed no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near New Braunfels, Texas 78132
Andrey
Job Details:
10/23/2025
"Arrived on site to test unit for not damaged door, found RC door dented, replaced door and installed name plate unit is now functioning as designed job complete installed LW10812075, W11223753"
We serviced a
KITCHENAID RANGE
Model KOEC530PSS01
Near New Braunfels, Texas 78132
Andrey
Job Details:
10/23/2025
"Arrived on site to test unit for not working properly, customer stated that unit is acting erratic, everything temp is set it defaults to a different temperature, tested unit found customers unit is set to Celsius and he is trying to cook in fahrenheit, set unit to proper setting and tested unit, all components are working properly unit is now running as designed job complete no parts installed"
We serviced a
MAYTAG DRYER
Model MEDP586KW0
Near Austin, Texas 78737
Leonardo
Job Details:
10/23/2025
"Arrived on site to diagnose a dryer that was not heating at all. Tested incoming voltage at the terminal block and found voltage reading within proper range. Removed the front panel to gain access to the heating assembly and thermistor. Upon testing, found the thermistor open (no continuity), causing the heating element not to activate. Replaced the faulty thermistor with a new one. Reassembled the unit and tested operation unit is now heating properly and cycling as designed. Job complete."
We serviced a
JENN-AIR UNKNOWN
Model JGD3430WS00
Near Austin, Texas 78759
Scott
Job Details:
10/23/2025
"Arrived on site , replaced all orifice holders X4, replaced all burner head assembly X4, replaced all burner assembly screws X8 WP3368921. Tested unit . All burners are igniting properly . No gas leaks detected at time of service job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Austin, Texas 78704
Matthew
Job Details:
10/23/2025
"Arrived onsite for WRS335SDHM07 fridge door dented. Upon arrival, inspected right door but observed no dents or damage. Verified model/serial numbers were a match, then contacted maintenance, who stated they had switched doors around. Left new door LW10912075 and nameplate W11223753 with maintenance to replace. No leaks observed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Cedar Park, Texas 78613
Miguel
Job Details:
10/23/2025
Arrived on site for dishwasher not heating/not washing properly. Entered diagnostics. Found f7e1. Confirmed the heater is bad. Replaced heating element. Cleared codes. Ran automatic test cycle and verified operation. Call complete. W10518394
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78759
Scott
Job Details:
10/23/2025
Arrived on site for loud fridge . Found evap fan louder then normal. Ran diagnostics dampner and cond fan are normal. Replaced evap fan . No frost build up found . Unit is sounding quite. No water leaks detected at time of service. Job complete Maintenance not on hand to sign ticket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78704
Matthew
Job Details:
10/23/2025
"Arrived onsite for WRS335SDHM07 fridge door dented. Upon arrival, inspected right door but observed no dents or damage. Verified model/serial numbers were a match, then contacted maintenance, who stated they had switched doors around. Left new door LW10912075 and nameplate W11223753 with maintenance to replace. No leaks observed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, Texas 78728
Justin
Job Details:
10/23/2025
Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cedar Park, Texas 78613
Miguel
Job Details:
10/23/2025
Arrives on site for refrigerator not cooling. Customer has been putting ice into refrigerator to keep it cold. Current temp is 40. Freezer at 20f in front but -1 in the back. I do not hear evaporator fan. Ran test and found fan motor was bad. Replaced evaporator fan motor. Verified operation. Call complete W11578030
We serviced a
WHIRLPOOL REFRIGERATOR
Model Mfi2570fez05
Near Cedar Park, Texas 78613
Miguel
Job Details:
10/23/2025
Arrived on site for compressor making a rattling noise. Removed back panel. Found compressor has good amps and unit is cooling properly. Found the rattling coming from the compressor mount. It was loose. Secured and noise was gone. Verified with customer noise has been corrected. Compressor not needed. Call complete. Per notes Collected 162.36 autho LHFVRL
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Canyon Lake, Texas 78133
Andrey
Job Details:
10/23/2025
"Arrived on site to test unit for not working properly, customer stated that unit is taking to long to dry, ran vent test and found is restricted, advised customer to hire vent cleaners to remove restriction, unit itself is running as designed job complete no parts installed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Round Rock, Texas 78681
Lou
Job Details:
10/23/2025
"Arrived on site to inspect refrigerator WRS325SDHZ08 ice maker not producing ice. Upon further inspection, the customer advised that the ice maker stopped making ice, and after they called it in for service, it started making ice again. I tested temps in the FC=9 degrees, but the customer advised that they had the door open for a minute while they removed some of the food items. I found the setting for the FC section set to the 4th bar (colder). I tested the ice maker, and it harvested and filled as designed. The customer advised that when the ice maker stops, they will wiggle the bailing arm, and the ice maker will begin to harvest and make ice again. I recommended that they don't do that as the arm will break. Due to intermittent production, I removed and replaced the ice maker and tested it. The new ics maker is operating as designed. No water leaks observed during service, job completed. W11700250"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Liberty Hill, Texas 78642
Wesley
Job Details:
10/23/2025
Arrived onsite KDTE204KPS1 for leaking and cuetomer had helpful video showing a drip off of the crossbar insulation. Opened door skin and found crossbar insulation had a portion tucked into the tub where water is present during the cycle. The insulation was siphoning water out of the tub slowly and eventually dripping out on the floor. Corrected issue by placing crossbar insulation in the designated space. Tested cycle and observed issue resolved. No parts needed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78728
Justin
Job Details:
10/23/2025
Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. Active leak at this time at water valve on the cold side. Homeowner disconnected previously homeowners are aware of leak turned water off homeowners said they will fix the leak job completed
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Round Rock, Texas 78681
Lou
Job Details:
10/23/2025
"Arrived on site to inspect washer MVW7230HC1stopping in the middle of a cycle and not balancing a load. Upon further inspection, I placed the unit in diagnostics showing error codes F0E3-overload, F6E3-ACU not hearing MCU, and F7E9-locked rotor. I cleared the codes and continued with testing, and the unit operated as designed. Following the tech sheet for the error codes, I tested the main control and UI and found proper voltage and found the diagnostics LED flashing as it's supposed to. I tilted the unit back and inspected the rotor, stator, clutch, slider, and gearcase and found no gearcase oil underneath. I removed the rotor to gain access to the stator, clutch, and slider and found where the slider has been rubbing on the clutch (F7E9). I removed and replaced the slider and clutch and calibrated the unit. Retested in diagnostics, and the unit is operating as designed. No water leaks were observed during service. I recommend that the customer only do small to medium loads and no loads that are large as the heavier the load, the more stress it sill put on the gearcase and other components. job completed. W10734521, W10754448"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Austin, Texas 78737
Leonardo
Job Details:
10/23/2025
Arrived on site to diagnose dishwasher leaking. Found damaged tub replaced tub test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Austin, Texas 78737
Leonardo
Job Details:
10/23/2025
"Arrived on site to diagnose a dishwasher not washing properly and displaying error code F10E2 (diverter cannot find position). Ran diagnostics cycle and confirmed the error. Upon inspection, found that the diverter motor was unable to properly locate its position, causing the wash motor not to direct water through the spray arms correctly.Removed and replaced the sump and motor assembly, which includes the diverter motor. Reassembled and tested the unit through a full diagnostic cycle. Unit is now operating and washing correctly with proper water circulation. No error codes or leaks observed at this time. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WFG540H0ES0
Near Austin, Texas 78749
Leonardo
Job Details:
10/23/2025
"Arrived on site to diagnose a range with the complaint that the oven is not reaching the set temperature. Customer had a small hanging oven thermometer inside the cavity indicating a temperature concern. Used a thermocouple to accurately measure oven temperatures while set to 350?F.After completing multiple heat cycles and averaging the peak and valley readings, found the average temperature to be 346?F, which is well within the factory tolerance range of ?10?F. Explained findings to the customer and demonstrated how to use the oven calibration feature if they wish to make fine adjustments to the temperature offset. Oven is heating and cycling correctly, operating as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Leander, Texas 78641
Miguel
Job Details:
10/23/2025
"Arrived on site for dishwasher not dispensing water and clean light blinking. Entered diagnostics and found f9e1, f7e1. Confirmed motor is making a loud noise and not pushing water. Removed from under counter. Replaced motor/sump assembly. Verified operation. Call complete. No leaks. W11416362"
We serviced a
JENN-AIR MICROWAVE
Model JMV9169BAP
Near Austin, Texas 78749
Leonardo
Job Details:
10/23/2025
"Arrived on site to diagnose a unit not powering on. Verified power supply at the outlet and found proper voltage present at 120V. Proceeded to inspect internal components and found the fuse on the filter board open. Replaced the blown fuse with a new one from truck stock. After replacement, reassembled the unit and tested operation. The unit powered on and is now functioning as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Temple, Texas 76504
Robert
Job Details:
10/23/2025
"WFES3530RS0 Arrived on site for a range display not working. On arrival, I verified the issue range tripping breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 41.97. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity, and voltage readings were correct. The product works as it's designed with no parts used. I recommend that the client contact the gfci breaker company for information on the correct gfci breaker for the range. I also recommend contacting the home builder to replace the gfci breaker. I told the client to leave the oven on for one hour, calling whirlpool safety case# 21303696"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Belton, Texas 76513
Tyler
Job Details:
10/23/2025
"Arrived on site for refrigerator not cooling. On arrival, confirmed, issue and found defrost issue had returned. After further testing, I found the defrauds heater assembly had failed, and I replaced it. I found unit working as designed and informed customer to allow 24 hours for unit to stabilize temps, call complete"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Round Rock, Texas 78664
Andrew R
Job Details:
10/23/2025
Arrived on MVW7230HW1 for washer not filling enough or cleaning clothes. I found a overload error present. I ran the service test and unit filled as designed and operated as designed. Customer previously had a front loader and I explained to them that the new top loads are more energy efficient and the water will only be seen past the washplate. I advised customer to use a small basket for a load of laundry for the overload and explained to the customer how to get the best fill possible. Unit operates as designed and no leaks are present. Call complete. No parts installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Kyle, Texas 78640
Luis
Job Details:
10/23/2025
"Arrived on site for not dispensing ice. Found ice cubes stuck in chute,removed obstruction checked ice door seal good,ran ice dispense,ice dispensing correctly. Let customer know due to design cubes could get stuck in small chute opening and when not dispensing to remove stuck cubes"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Hillsboro, Texas 76645
Jonathan M
Job Details:
10/23/2025
"Arrived on site for a washing machine model MVW4505MW2 that wont start a cycle. Inspected unit and work area. The customer stated that when they start the machine, you can hear it hum a couple of times, and then it will go straight to cycle completed without actually starting. I tested the unit and confirmed the customer's complaint. I checked underneath and found the capacitor dangling and leaking, causing the issue. I found the wire harness was still in good condition and replaced the capacitor W11395618 with a thicker screw. I reassembled the unit and ran the unit through a diagnostic cycle. I found the machine working and operating as designed with no leaks present during service. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Temple, Texas 76502
Robert
Job Details:
10/23/2025
"WTW4816FW3 Arrived on site for a washer that doesn't turn off. On arrival, I verified the issue long drain a defective control board. Part has been ordered but didn't arrive on time. I rescheduled the client for 10/27/25 . The client would like a sooner date if possible. No water leaks visible from main water supply. ; schdld next appmnt for 10/27 MON !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRSF6636RZ00
Near Round Rock, Texas 78664
Andrew P
Job Details:
10/23/2025
"Refrigerator MRSF6636RZ00. Customer stated that the water coming out of the dispenser was warm. Checked refrigerator cabinet temperatures. It was set to 37 degrees and interior temperature was 35 degrees. Dispensed water from dispenser and checked temperature. It was 57 degrees, which is normal. Informed customer that the water was chilledit's not meant to be coldand that you will only get between 12 and 16 ounces of chilled water before the water starts to warm up, as it's now being pulled from the source. Unit is working as designed. No, leaks detected at time of service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT550SAPZ0
Near Georgetown, Texas 78626
Brandon B
Job Details:
10/23/2025
Arrived on site to install ordered parts for a WDT550SAPZ0 dishwasher. I installed door gasket w11690846 and 3 sprayarms w11698607 w11698613 w11690643. Advised customer to use rinse aid in the future. Tested unit. Everything is working as designed. No leaks detected while on site
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Temple, Texas 76502
Robert
Job Details:
10/23/2025
"WTW5057LW0 Arrived on site for a washer, making nosies and not draining. On arrival, I verified the washer not draining . I drained all water out and then inspected the lower wireharness. Wireharness was loose. I fixed that issue, and no parts needed for that. I inspected the gearcase with no oil leaks, but the splutch was damaged, so was the actuator and belt. I replaced the splutch, actuator, and belt the calibrated. Tested washer on quick wash product is working as its designed no water leaks visible from main water supply."
We serviced a
JENN-AIR OVEN
Model JJW3830LL01
Near Austin, Texas 78746
Leonardo
Job Details:
10/23/2025
"Arrived on site to replace the control board for the upper oven. Removed the defective board and installed the new one. Once installation was complete, restored power and tested operation. Set the upper oven to preheat at 350?Funit reached target temperature and maintained it properly. Increased temperature to 425?F to confirm consistent heating performance. Unit cycled and maintained temperature as designed. All functions are operating correctly. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS02
Near Austin, Texas 78734
Scott
Job Details:
10/23/2025
"Arrived on site for ice machine not making ice . Found unit dead , no power . Getting g correct voltage and polarity at outlet. Ice bin full of melted water . Found no voltage from external pump. Replaced external pump. Ran couple of test cycles and drawings. All connections are dry . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Liberty Hill, Texas 78642
Wesley
Job Details:
10/23/2025
"Arrived onsite WRFF3236RZ00 and found unit operating with failed compressor overloading the start device. Repaired unit by replacing the compressor w11547313, and adding dye drier WPW1043759, and access port W11506635. Inspected new joints and pulled vacuum which held. Charged system to spec, and observed proper cooling and positive heat exchange occurring on the discharge line. No water leaks observed at time of service."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Jarrell, Texas 76537
Brandon B
Job Details:
10/23/2025
Arrived on site to install ordered parts on a WTW5057LW1 washer. Installed the washplate w11510461 and agitator w11614636 and tested in factory mode. Unit is agitating as designed. No leaks detected while on site
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Robinson, Texas 76706
Tyler
Job Details:
10/23/2025
"Arrived on site for washer not completing cycles. On arrival found f7e1 and f7e6 in diagnostic. I then found harness broken which caused actuator to fail mid cycle and ru jed cam and belt, I also found the capacitor leaking. I replaced w11481722 actuator, w11239857 belt, w10721967 cam, amd w11590868 harness, I then tested u it and found washer working as designed. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Pflugerville, Texas 78660
Andrew R
Job Details:
10/23/2025
"Arrived on WTW4850HW3 for washer draining. I found a F3E1 pressure sensor failure present.under s code S153EB I replaced the control and unit acts as designed however, I found the drain pump to hum but not water pulling. Drain pump is bad and maintenance stated they will replace that themselves as they do not wish to pay for repair. Call complete. Installed W11607637 CONTROL."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ05
Near San Marcos, Texas 78666
Luis
Job Details:
10/23/2025
"Arrived on site for water leaking at icemaker. Ran bottom icemaker found leak between fill tube and icemaker,replaced fill tube and icemaker ran icemaker test passed icemaker filled with water no leaks. W11717180,w11598790"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Little River-Academy, Texas 76554
Brandon B
Job Details:
10/23/2025
"Arrived on site for a NTW4516FW4 washer not draining. Found the control not responding or any lights on at all. Got no resistance to the pump. Tried to drain it manually and the pump wouldn't start. I'm ordering a W11603811 control. Will need to replace the pump, control and harness on return visit. Office will need to reschedule. No leaks detected while on site ; ordrng 1 W11603811 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Belton, Texas 76513
Brandon B
Job Details:
10/23/2025
"Arrived on site to install ordered parts on a MVW5430MW1 washer. I installed the splutch w10721967, actuator w11481722, gearcase w11449840, belt w11239857, suspension w11396716 and spanner nut w11551646. Calibrated and tested in factory mode. Unit is operating as designed. No leaks detected while on site."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Austin, Texas 78758
Andrew R
Job Details:
10/23/2025
"Arrived on MVW4505MW1 for rust in basket causing staining. Documented photos of rust and a new basket will need to be ordered, ordering W11513244 Basket assm and W11551646 spanner nut for repair. Office to RS for basket.; ordrng 1 W11513244 (Basket assm) and 1 W11551646 (Spanner nut)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Liberty Hill, Texas 78642
Wesley
Job Details:
10/23/2025
"Arrived onsite for WTW5057LW0 and repaired unit by replacing the harness w11643701. Unit is now operating as designed, advised customer on repair. Tested wash function. No leaks observed at time of service."
We serviced a
MAYTAG REFRIGERATOR
Model MRSF6636RZ00
Near Austin, Texas 78757
Andrew R
Job Details:
10/23/2025
"Arrived onsite for previously diagnosed parts. I replaced W1785690 ICE CONTR, W1175937 CHUTE, AND W1098702 DOOR ICE. Unit now looks as designed and operates as designed. No leaks present during service. Call complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Belton, Texas 76513
Brandon B
Job Details:
10/23/2025
Arrived on site to install ordered parts on a MFX2571XEM0 refrigerator. Installed the valve 67006322 and ice bin w11185686. Icemaker is filling as designed. No leaks detected while on site.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Austin, Texas 78758
Matthew
Job Details:
10/23/2025
"Arrived onsite for WRS315SDHM13 refrigerator diagnosed by previous tech needing a SS repair. Upon arrival, plugged unit in and noticed there was no heat transfer (discharge line was not heating up). Cut into system, confirmed it was charged with no leaks indicating a compressor swap was needed. Replaced compressor W11580057, UV drier WPW10143579, and coupler W11506635. Unit now functions as designed. No leaks observed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS3
Near Kingsland, Texas 78639
Wesley
Job Details:
10/23/2025
Arrived on site KDTM404KPS3 and found dishwasher leaking as a result of inlet nut not all the way tight and so inlet water meter housing had a leak during use that bypassed water leak detection. Was able to secure and stop leak by tightening meter housing nut. Unit is now operating as designed without leaking. Advised customer on findings.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Round Rock, Texas 78665
Lou
Job Details:
10/23/2025
"Arrived on site to inspect refrigerator WRS335SDHM07 no cool. Upon further inspection, I found the unit unplugged and plugged it in and gained access to the evaporator to monitor the frost pattern. I found the frost pattern only moving halfway on the evaporator and the frost building up on the cap tube and suction line in the top right corner. I pulled the unit out onto my floor protector and gained access to the compressor. I found the compressor beginning to get very hot, and the condenser line is even hotter. I evacuated the system, and using nitrogen, I cleared the system. I removed and replaced the compressor, access valve, and UV dye drier. Vacuumed the system down to -30/0 psi and monitored pressures. Installed 68g of R600 refrigerant and allowed the unit to equalize. Plugged the unit in and tested and found the unit operating as designed. I inspected the evaporator and found the frost pattern approximately 3/4 full. I leveled the unit and found the unit is cooling properly. I recommended that the customer allow the unit to cool for at least 24 hours before placing food items inside. Unit is operating as designed, and no water leaks observed during service, job completed. W11557671, W11506635, WPW10143759"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near San Marcos, Texas 78666
Luis
Job Details:
10/23/2025
"Arrived on site. Diagnosed a defective ice container, replaced ice container tested unit working as designed. Wpw10558423"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near New Braunfels, Texas 78132
Luis
Job Details:
10/23/2025
"Arrived on site to unit 1228 diagnosed a defective freezer door,replaced freezer door checked door and dispenser operation good. No one available for signature. Lw10904379"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near New Braunfels, Texas 78130
Luis
Job Details:
10/23/2025
Arrived on site. Diagnosed a defective ice container replaced ice container transfered ice tested dispenser unit working as designed. Wpw10558423
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ7
Near Round Rock, Texas 78681
Lou
Job Details:
10/23/2025
"Arrived on site to inspect trash compactor GC900QPPQ7 not operating. Upon further inspection, I tested the unit, and it failed to turn on. The customer advised that the unit was hardwired with the disposal. I advised the customer that the unit needs to be on its own dedicated circuit because, with them turning the compactor on, it will turn the disposal on at the same time. I found the switch for the disposal and turned ths switch on and attempted to test, and nothing happened; even the disposal didn't turn on. I turned the first switch on and tested the compactor, and it operated as designed. I checked the disposal and pressed the reset on the bottom to verify that it's not on the same circuit and found that it was not. I advised the customer of my findings. Unit is opersting as designed, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78745
Luis
Job Details:
10/23/2025
Arrived on site for loud noise. Diagnosed noise from fan motor replaced evaporator fan motor. No one available for signature. Wp2315549
We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3130RB02
Near Austin, Texas 78754
Joe Z
Job Details:
10/23/2025
"Arrived on site for microwave WMMS3130RB02 with issue of not heating . Upon arrival , Test by heating cup of water and does not heat. Disassembled unit and found high voltage failure. I Replaced magnetron W11495561, diode W11256462, and capacitor WPW10574736. Test unit several times by heating cup of water for 1 minute. Unit is operating as designed. Job complete"
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Volente, Texas 78641
Daniel A
Job Details:
10/23/2025
Arrived on site to inspect cooktop 2 middle burners not igniting. Upon further inspection I gained access to the switch harness and found a loose connection. I reseated the connection and reassembled and tested the burners. The cooktop is now operating as designed. No gas leaks observed during service. No one on site to sign
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Round Rock, Texas 78665
Andrew P
Job Details:
10/23/2025
"WFG320M0MW0. Customer stated that the gas company came out and said there was a gas leak on or near the stove. Pulled stove out and checked all fittings and connections with bubble solution. Found a little bit of bubbles where the gas line sits and fits onto the nipple going into the regulator. Tightened that compression fitting and rechecked. Found no bubbles. Tested all the burners and the oven. Everything is functioning properlyNo, gas leaks detected time of service."
We serviced a
WHIRLPOOL COOKTOP
Model GLS3665RS03
Near Leander, Texas 78641
Daniel A
Job Details:
10/23/2025
"Arrived on site to inspect cooktop left burner igniter continuing to spark while flame is lit. Upon further inspection, I found that the middle and left burner had the same issue. I gained access to the harness and found that the harness stems were loose. I also found that the spark modules were malfunctioning. I replaced the left rear spark module and the harness. I am ordering 1 more spark module for the middle burner. Office to schedule return service. No gas leaks observed during service. No on on site to sign ; ordrng 1 W11601369 (Module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Round Rock, Texas 78665
Andrew P
Job Details:
10/23/2025
Model WRS331SDHM08 had ice buildup around fan. Shroud assembly damaged due to leak from water filter; ordering fill tube kit per service pointer W11750811. Removed excess ice so fan does not make noise. No leak detected at time of service. ; ordrng 1 W11750811 (Fill tube)
We serviced a
WHIRLPOOL OVEN
Model KFGD500ESS03
Near Austin, Texas 78745
Leonardo
Job Details:
10/23/2025
"Arrived on site to diagnose the upper oven not turning on and the left rear burner not igniting. Tested the oven and found the upper oven igniter open, preventing ignition. Moved on to test the left rear surface burner and found no spark at the electrode. Further inspection revealed a failed switch harness causing the issue. Ordering a new switch harness to complete the repair. Parts placed on order, and the return visit has been scheduled for next Thursday per the customers request.; ordrng 1 W11241684 (Switch harness)"
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Austin, Texas 78745
Leonardo
Job Details:
10/23/2025
Arrived on site to replace the dryer blower belt. Removed the old damaged belt and installed the new one. Verified proper belt alignment and tension around the motor and blower pulley. Reassembled the unit and tested operation. The dryer now runs smoothly with proper airflow and no abnormal noises. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS01
Near Georgetown, Texas 78628
Daniel A
Job Details:
10/23/2025
"Arrived on site to install previously diagnosed part. I removed and replaced the main harness . I tested the voltages and they was still a problem with the incoming voltages. The neutral specifically was not present when testing. I verified this by hooking up the L1 and L2 and ground at the junction box and connected the neutral wire from the oven to another outlets neutral via extension cord. As soon as I did this test, the oven functioned as designed. I informed the customer that the problem was an electrical problem. W11727826"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hutto, Texas 78634
Andrew P
Job Details:
10/23/2025
WTW5010LW0. Removed and replaced drain pump wire harness W11126268 and main control board w11513246. Tested unit in all functions; operating properly. Customer verified that unit was working properly and functioning normal no.Leaks detected time of service.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Hutto, Texas 78634
Andrew P
Job Details:
10/23/2025
"MVW6230HW1. Customers stated the unit was making a grinding and very loud rubbing noise. Put unit into agitation and verified noise coming from underneath. Tilted unit back and found pulley cover was bowed and cracked, rubbing on clutch cam kit W10721967. Also noticed oil saturating the pulley cover, clutch actuator, and motor. Motor makes a grinding noise when spunmost likely bad bearings. Tub also makes a grinding noise when spun, indicating bad tub bearing.will replace gearcase, actuator, clutch cam kit, and drive belt On return visit, need to order motor and pulley shroud. No leaks detected time of service.; ordrng 1 W10677723 (Motor) and 1 W11087188 (Pulley cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQC7836RZ
Near Liberty Hill, Texas 78642
Daniel A
Job Details:
10/23/2025
Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the water box and isolation valve. I reassembled and tested the unit. The insist is now operating as designed. No water leaks observed during service. W11727944 W11732307
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Georgetown, Texas 78628
Daniel A
Job Details:
10/23/2025
Arrived on site to inspect washer not staring a cycle and making a humming sound. Upon further inspection I ran an automatic test and the washer failed to agitate or spin. I gained access to the capacitor and measured 12 micro farads. The capacitor was out of spec and would not allow the motor to run. I replaced the capacitor and reassembled and tested the washer. The washer is now operating as designed. No water leaks observed during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMMS3330RZ00
Near Leander, Texas 78641
Miguel
Job Details:
10/23/2025
Arrived on site for microwave not heating. Will just buzz loudly. Found microwave running but high voltage is buzzing. Got 1 mfd of capacitor. Replaced diode. Still had noise. Replaced magnetron. Unit now working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Austin, Texas 78731
Andrew R
Job Details:
10/23/2025
Arrived onsite for unit still showing F8E4. I found drip pan full of water. Tested 3 times and no leaks occurred. Tried pulling out the unit to inspect further but unit can't pull out of counter. Will need either the counter adjusted or a way for unit to be accessible. Office to RS no parts installed. Didn't get signature.; O-emld tckt
We serviced a
WHIRLPOOL DISPOSAL
Model WG1202PH1
Near Austin, Texas 78748
Leonardo
Job Details:
10/23/2025
"Arrived on site to diagnose a burning smell when operating the garbage disposal. Tested the unit and found the disposal motor seized, even though the internal blades were free and not obstructed. The motor windings were overheating, causing the burning odor. Removed the failed disposal and installed a new replacement unit. Checked all plumbing connections for leaks and verified proper electrical connections. Tested operation, and the new disposal ran smoothly with no abnormal smells or noises. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, Texas 78640
Tim M
Job Details:
10/23/2025
"Arrived on site to test unit WED4815EW1 for long dry times. Upon arrival customer stated she is experiencing long dry times and doesnt think the unit is getting hot enough.Engaged a high heat cycle while monitoring temperature with a thermocouple and found the unit cycling between 170?205?, which is within range. Performed a vent test and found poor airflow due to a restricted vent. Verified restriction by testing with paper at the exhaust, no suction present. Advised customer to contact a professional vent cleaning service to restore proper airflow. Once vents are cleaned, the unit will return to optimal drying performance. Unit is running as designed, no parts installed, job complete."

