We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Kyle, TX 78640
Leonardo
Job Details: 03/25/2021
Arrived on site to test unit for for left front and right front elements staying on high. Replaced both switches test unit and unit test good job complete
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Austin, TX 78745
Jacob
Job Details: 03/25/2021
Arrived onsite for unit draining too long. Tested unit in diagnostics and the it would not get past the draining process and would shut off. Replaced the level switch. Put unit back into diagnostics. Unit completed cycle. No leaks at this time.
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2280HES
Near Austin, TX 78703
Luis
Job Details: 03/25/2021
"Arrived on site for cooling complaint and loud noise. Power cycled u it found loud noise from compressor and not powering on,installed starter customer provided,same issue diagnosed a defective compressor ; ordrng 1 W10309990 (Compressor) and 1 Tj90sf8404 (Access valve) and 1 Wpw10143759 (Drier uv)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Austin, TX 78724
Leonardo
Job Details: 03/25/2021
Arrived on site to replace adjusters. Replaced adjusters test unit and unit test good job complete.
We serviced a
KITCHENAID FREEZER
Model KBFO42FTX06
Near Buda, TX 78610
Robert
Job Details: 03/25/2021
Arrived on job for complaints of ice in freezer. Found door not closing properly slides on both sides not working properly. ; ordrng 1 W10744961 (slide) and 1 W10744962 (slide)
We serviced a
MAYTAG WASHER
Model MVWC300BW0
Near Taylor, TX 76574
Andy
Job Details: 03/25/2021
"Arrived on site for washer making loud noise, tested and inspected unit and found failed control cutting out while in use creating suspension issues. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W10582039 (Control) and 1 W10780045 (Suspension) and 1 Seenote (Office to schedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QTS02
Near Lakeway, TX 78738
Luis
Job Details: 03/25/2021
"Arrived on site for noise complaint. Customer played recording of noise,noise appears to be compressor running at high speed,ran diagnostics all test passed,power cycled unit compressor powered on,unable to recreate noise. Compressor is working and advised customer replacement could still be same noise due to variable speed compressor.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78758
Scott
Job Details: 03/25/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Austin, TX 78754
Matthew
Job Details: 03/25/2021
Arrived onsite for refrigerator icemaker not receiving water into tray. Upon inspection found failed valve and icemaker. Tried running fill test and would not. Called tech line for assistance. Was instructed to first run dispenser fill then icemaker fill after due to programming issue. SR#7730350630. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/25/2021
Arrived on site for Not Dispensing Ice - Refrigerator. Found ice container had a block of ice formed around the auger. Ran hot water through it to remove block. Removed ice maker and found the plastic piece that connects to the water line was also frozen over. Removed ice maker and installed new ice maker. Installed and ran a harvest. Ice maker called for water and no leaks were present. Ice maker no longer drip water from ice mold into bin. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78737
Robert
Job Details: 03/25/2021
Arrived on job for complaints of error code. Checked drain motor it’s working. Disconnected vent and ordered replacement. Dishwasher will work properly until part is replaced. ; ordrng 1 W11414073 (VENT )
We serviced a
WHIRLPOOL DRYER
Model WGD8740DW0
Near Leander, TX 78641
Justin
Job Details: 03/25/2021
"I arrived on site for a dryer with the start button that was hard to press. I used the start button several times and found it working as designed. I advised the customer the buttons can sometimes be hard to press if your hands are not dry and are some what wet or slick. I also advised you have to make sure to hold the start button to start, unlike the other buttons. I found the unit working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Austin, TX 78745
Kevin
Job Details: 03/25/2021
"Arrived on site and replaced all parts diagnosed on previous visit, if issue continues techline will need to be called again there is no other hearts responsible for water level on the washer, job complete"
We serviced a
FRIGIDAIRE DRYER
Model GLGR331AS2
Near Austin, TX 78745
Jacob
Job Details: 03/25/2021
Arrived onsite for unit not spinning. Opened up unit and saw that one of the plastic glides was broken. Causing the drum to bind up and not spin. Ordered part. Rescheduled with customer. ; ordrng 2 137513300 (glide)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cedar Park, TX 78613
Lou
Job Details: 03/25/2021
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, customer advised that the unit was leaking on the right side and when they shut the unit door it was difficult to close. They found that the door crimped the water hose and it started leaking. I found that the unit was not installed correctly. The holes in the cabinet were cut at the front of the cabinets and not at the back causing tension on the water supply line and the power cord and drain hose. When I pulled the unit out, I found where the supply hose had been cut. I inspected the power cord and rain hose and found them to be good. I advised the customer of my findings and due to the installation, the tension on the hose & cord were not good. I put the unit back in its place in the cabinet and left the unit unplugged and the water hose not connected. I left the supply hose disconnected from the inlet valve and laid under the unit per customer request. Unable to test the unit without water supply. No leaks observed during service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Pflugerville, TX 78660
Kayman
Job Details: 03/25/2021
Arrived onsite to install previously diagnosed parts. I installed the micro control the micro fan motor and the main control. I restored power and tested the unit. The unit is working as designed at this time. He unit also connected itself to WiFi. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Spicewood, TX 78669
Brandon
Job Details: 03/25/2021
"Arrived on site for customer complaint of unit not draining at the end of cycle, but if the cancel button is pressed it will drain. Found F9E1 error code in diagnostic mode, and found vent motor not operating. Ordering control, vent, gasket, and pump. ; ordrng 1 W11038720 (Vent) and 1 W11184028 (Gasket) and 1 Cnote (Office to reschedule) and 1 W11348063 (Control) and 1 W11035709 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Austin, TX 78747
Leonardo
Job Details: 03/25/2021
Arrived on site to test unit for unit not heati. Test unit and found bad control bird. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Cedar Park, TX 78613
David S
Job Details: 03/25/2021
Arrived on site to install previous diagnosed parts. I installed a new ice maker and control. The unit cycled and filled. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS0
Near Austin, TX 78738
Luis
Job Details: 03/25/2021
Arrived on site for thin to no ice. Ran diagnostics weak water flow to reservoir unit passed all other diagnostic test,diagnosed a defective valve, replaced valve ran diagnostics good water flow unit working as designed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Austin, TX 78729
Scott
Job Details: 03/25/2021
Arrived on site for plastic pieces in ice bucket . Found bucks falling apart a round auger shaft . Replace whole ice bucket container .No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Austin, TX 78744
Kevin
Job Details: 03/25/2021
"Arrived on site and inspected washer and found lid is breaking on the left-hand side, replaced lid and it is now operating properly, job complete"
We serviced a
KENMORE DISHWASHER
Model 665.12763K312
Near Austin, TX 78729
David Z
Job Details: 03/25/2021
Arrived on site to follow up on leak coming from dishwasher. Found after its run for a while it will start to drip from the diverter housing. Advised the correct repair is that we would need to order a new sump and diverter as well as the cover and seals to transplant the wash motor.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pflugerville, TX 78660
Kayman
Job Details: 03/25/2021
Arrived onsite for dishwasher that stopped mid cycle and wont power on.. upon inspection I confirmed voltage at the outlet. I accessed the junction box on the unit and found the L1 wire was backed out of the wire nut. I re secured all wire connections in the junction and powered on the unit. I ran a diagnostics cycle and found the unit is working as designed and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Leander, TX 78641
David S
Job Details: 03/25/2021
Arrived on site for microwave combo not heating properly. I inspected the unit and work area. I found fault code for the magnetron. I attempted to removed the unit from the cabinet. I found the cabinet shelf has fallen. I found cabinet opening in height to only be 41 7/8 inches. Recommended height for a flush self cabinet is 42 1/2 inches. With the way the cabinet is built and with the shelf fallen I am unable to remove the unit. I spoke to the customer about it and they are going to have the home builder come out and correct the cabinet so we can remove the unit. The customer will call when they have it fixed.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/25/2021
Arrived on site for Interior lights in the fridge and freezer not working. Only the lights on the sides of the fridge light up when opening doors. Found Module driver in the freezer section was faulty. Removed module and installed new module. All lights came on as designed. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Smithville, TX 78957
Matthew
Job Details: 03/25/2021
"Arrived onsite for washer not spinning clothes out. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and sounded like agitator and spin was dragging. Removed wash plate and found debris around drive shafts. Removed debris, calibrated and tested. Noise was gone and unit was reaching high spin. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/25/2021
Arrived on site to install previously diagnosed parts. Removed control and UI. Installed new control and UI. Dispensers still having voltage issues. Removed side panel UI and installed new side panel UI. Dispensers once again still having voltage issues. Called WP tech line. Tech line helped me determine that the harness inside the left side door is faulty. A new left side door will need to be ordered and installed to complete the repair. Ordered left side door (W11449015). We will use the same UI I installed today to place in the new left side door. SR 7730352718; ordrng 1 W11449015 (Left hand door)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Buda, TX 78610
Andrew
Job Details: 03/25/2021
"Arrived on site to test unit for not washing correctly and tub not spinning. Found actuator was not connected properly to splutch again. Replaced actuator part number-W10913953, with truck stock part. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78759
Scott
Job Details: 03/25/2021
"Arrived on site for wet load at end of cycle UI and clutch . Ran diagnostics got both control and UI error codes , also found oil on stator and rotor . Ordering UI and clutch .call to set return; ordrng 1 W10754448 (CLUTCH) and 1 W11135391 (UI)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Leonardo
Job Details: 03/25/2021
Arrived on site to test unit for no power. Test unit and found good fuse and board. Plugged unit back in and unit working correctly. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pflugerville, TX 78660
Kayman
Job Details: 03/25/2021
Arrived onsite for washer that wont start or operate. Upon inspection I found the unit had power. I put the unit into diagnostics and ran a auto diagnostics cycle. The resident had previously checked error codes and cleared them so none were stored in the unit. I let the auto cycle run through and found the unit not agitating when called for. I accessed the bottom of the unit and found the actuator installed on the unit had popped out of the cam arm. I replaced the shifter with the correct part and tested the unit again. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Briarcliff, TX 78669
Brandon
Job Details: 03/25/2021
"Arrived on site to replace sump assembly l after replacing, unit tested good no leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Niederwald, TX 78640
Richard
Job Details: 03/25/2021
"Arrived onsite for the dishwasher not working properly. Dishwasher would not go into diagnostics and the control panel was not responding properly it would go off when you closed the door. Took door panel off and inspected the console and door latch and wire harness and found no issues. Will need to replace console, door latch , control board. Ordering parts and office to schedule ; ordrng 1 W11095590 (Console) and 1 WP8524471 (Actuator) and 1 WPW10274884 (Latch) and 1 W10678341 (Spring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Austin, TX 78748
Luis
Job Details: 03/25/2021
"Arrived on site for water leaking from icemaker. Found ice build up in fill cup,removed icemaker housing,removed ice blockage,reinstalled icemaker ran harvest test passed,water filled icemaker with no leaks.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Marion, TX 78124
Noah D
Job Details: 03/25/2021
"Arrived on site to inspect dishwasher for not draining, upon inspection found the dishwasher drain pump not draining quickly, replaced drain and tested with no issues. Complete"
We serviced a
FRIGIDAIRE DRYER
Model FASE7073LW0
Near Killeen, TX 76542
Tyler
Job Details: 03/25/2021
Downside to install previously diagnose motor and blower wheel. Upon arrival customer stated that they also noticed since last visit the unit had stopped heating and pump further inspection I found at the heating element head shorten itself out I spoke with CS about getting approval for heating element. Ive been replace the motor and blower wheel assembly as well as the heating element I was in able to reassemble the unit and fully verified that the unit is dry and fluctuating temperatures as designed and the customer also verified that the unit is no longer making the same loud screeching noises as it was before. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78750
David Z
Job Details: 03/25/2021
"Arrived on site to diagnose refrigerator making noise with compressor running. Found the dryer was rubbing against refrigerator line and rattling. Moved styrofoam sleeve to properly insulate noise, also insulted where condenser meets brackets. Leveled unit. All is working as designed with no abnormal noise remaining. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ01
Near Leander, TX 78641
Justin
Job Details: 03/25/2021
"Arrived on site for a refrigerator making to much noise. Upon arrival customer stated the noise was coming from the back and indicated the buzz was the noise that was occurring in the mo,met. I found the noise was the compressor. I gained access to the back of the unit and found none of the lines vibrating against each other. I found all of the fans in FC and back of unit operating as designed. I found the noise normal. I advised the customer of my findings. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Cedar Park, TX 78613
David S
Job Details: 03/25/2021
Arrived on site for dishwasher door poping open during a wash cycle. I Inspected the unit and work area. I found the racks in good condition and not blocking the door. I toke the inner and outer panel off and found no thing wrong with the hinges. I reassembled the door and realigned them. I replaced the latch assembly.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWW1
Near Waco, TX 76712
Jonathan M
Job Details: 03/25/2021
"Arrived on site for a dishwasher that’s not washing properly and having issues with the control panel. Inspected unit and work area. The customer advised that she’s having several issues with this unit. She has an issue with her detergent packs not been fully dissolved after a wash cycle, the lights on her control panel don’t ever show that it’s washing it just shows that it’s drying, and a steam clean option light is blinking on her control panel intermittently. Inspected unit and work area. Placed unit in a diagnostic cycle on the unit ran as designed. unit through a normal wash cycle and found the dispenser door not opening. Spoke to SR about the control board issue and was advised that the unit probably needed either a consult or a control.
We serviced a
GE REFRIGERATOR
Model TPX24BRBJBB
Near Georgetown, TX 78633
Lou
Job Details: 03/25/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the defrost timer failure, I removed and replaced the timer and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
IKEA DISHWASHER
Model IDT930SAGX0
Near Austin, TX 78722
Matthew
Job Details: 03/25/2021
"Arrived onsite for dishwasher not completing cycle. Upon inspection found failed drain motor. Replaced motor, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Austin, TX 78744
Leonardo
Job Details: 03/25/2021
Arrived on site to test unit for unit not getting water. Found fill valve not opening letting water in. Replaced valve test unit and unit test good job complete no leaks present at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL01
Near Austin, TX 78734
Luis
Job Details: 03/25/2021
"Arrived on site for no cool. Powered unit on loud noise from compressor,pierced low side found high pressure at process line,diagnosed a defective compressor. Replaced compressor,drier and stub,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lakeway, TX 78734
Brandon
Job Details: 03/25/2021
"Arrived on site for customer complaint of unit not drying, found power supply issue and burnt dryer cord. Instructed customer to call electrician."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Georgetown, TX 78633
Lou
Job Details: 03/25/2021
"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I found the unit not making ice as the bin was empty. Customer advised that it was working since previous repair and then just stopped. I placed the unit in diagnostics and tested the emitter/receiver boards and found them not functioning properly. I removed and replaced the emitter and receiver boards with parts from my van stock (W10898445 & W10870822) and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78664
Jimmy J.
Job Details: 03/25/2021
Arrived on site to install previously diagnosed parts. Removed Control and Valve. Installed new Control and Valve. Placed washer in diagnostics and set to drain to remove standing water followed by calibration and finally sent through automatic diagnostics cycle. All cycles tested good with no errors. No leaks detected. Job completed.
We serviced a
WHIRLPOOL WINE COOLER
Model KUWR204ESB00
Near New Braunfels, TX 78132
Richard
Job Details: 03/25/2021
Arrived onsite for the wine cooler not cooling. Replaced compressor and drier. Pulled a vacuum and added Freon. Pressures are good and holding complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Justin
Job Details: 03/25/2021
"Arrived on site for a dishwasher that was not washing dishes. Customer stated that it seemed like the dishwasher was doing nothing at all. Upon further inspection I found the unit completely unresponsive. I found the correct voltage at the wall and to the control. I tried cycling power at the breaker and the unit was still unresponsive. There was significant condensation and water in the inner door to the unit. Water was all over the latch, control, and UI. I found the UI and control both dead most likely due to this.I ohmd out the vent and it ohmd good. I am ordering the UI and vent just in case. Returning with all other parts. Will need to install control and UI for repair, vent as well due to it possibly staying open. No leaks observed at time of service. Office to reschedule. ; ordrng 1 W11116422 (UI) and 1 WPW10428211 (Vent)"
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Austin, TX 78751
Jacob
Job Details: 03/25/2021
"Arrived onsite to replace UI panel. Replaced UI panel. Nothing changed, still the same issue. Called tech line, suggested to change out the switches and power control. Got sr#77303502060. Ordered parts. Office to reschedule. ; ordrng 2 W10211972 (switch)s"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Burnet, TX 78611
Cliff
Job Details: 03/25/2021
Arrived on site to replace previously ordered parts for washer. Replaced water valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KENMORE WASHER
Model 110.2913341
Near New Braunfels, TX 78132
Andrew
Job Details: 03/25/2021
"Arrived on site to test unit for error code f5e3. F5e3 was only stored error code. Found latch area had build up of hair, dust and lint preventing latch magnet from recognizing lid. Also applying pressure on latch lock lever preventing from opening properly. Cleaned latch area, tested unit, unit works good. Advised customer to periodically clean area to prevent future issues. No leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW1
Near Seguin, TX 78155
Chase
Job Details: 03/25/2021
We serviced a
GE MICROWAVE
Model JVM2070SK02
Near Whitney, TX 76692
Jonathan M
Job Details: 03/25/2021
"Arrived on site for a microwave that has a touch panel that’s unresponsive. Inspected unit in the work area. Customer also complained about an issue with their under the counter light not turning on. Opened the microwave door and found the touch panel lighting up and displaying. Went to test the functionality of the touch panel and found the unit unresponsive. Tested sub vent fan and found the vent fan operational and working as designed. As the vent fan was on, the unit did display the fan speed. Checked the lightbulb and found the filament broken. The customer did not have another bulb to replace it. Ordering control panel, control, and lightbulb housing ..; ordrng 1 WB06X10450 (microwave LAMP HOUSING) and 1 WB07X10972 (CONTROL PANEL)"
We serviced a
WHIRLPOOL DRYER
Model RED4516FW0
Near Georgetown, TX 78628
Lou
Job Details: 03/25/2021
"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the unit is making a thumping noise. I opened the unit door and held the door switch closed and turned the unit on and did not hear any unusual noises other than something clanking around in the drum. Stopped the operation and found a small rock in the drum. Disassembled the unit to inspect the door seal for other debris. Found no more debris, but did find that the drive belt is fraying and the tension pulley wheel is getting bound up with debris and not rolling as designed. Removed and replaced the belt and pulley and reassembled the unit and cleaned the lint from the unit and retested. Unit is operating as designed. No lint observed at the end of service, job completed. Recommended that the customer advise their apartment management that the vents need to be cleaned as its a fire hazard."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78703
Jacob
Job Details: 03/25/2021
Arrived onsite for unit not drying and certain lights not coming on. Checked unit for error codes. Got F9E1 F6E4 F2E1. Ran through diagnostics. Unit working as designed. Codes were cleared. No issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXVS00
Near Harker Heights, TX 76548
Wesley
Job Details: 03/25/2021
Arrived onsite and replaced filter and instructed customer on replacement. Water is now flowing well and tasting better.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS0
Near Austin, TX 78759
Scott
Job Details: 03/25/2021
"Arrived on site for strong electrical smell. Checked and found nothing stuck in heater , power cord connections are good . Ran diagnostics got error code . 8-2. Found glass stuck in drain pump motor . Ran test wash all checked normal . Looked at control and door harness all looked normal . No water leaks detected at time of service. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Taylor, TX 76574
Andy
Job Details: 03/25/2021
Arrived on site for refrigerator making ice non stop. And frost buildup on FC door. Checked ice maker and made needed adjustments and heat treated gasket and adjusted to create better seal for frost issue. All operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Harker Heights, TX 76548
Al
Job Details: 03/25/2021
Arrived on site and inspected microwave with key tone issues.Verified the complaint and discovered the main control is defective and needs to be replaced to complete the repair.Will return with previously ordered part.Office to schedule return services due to part availability.Needs more work ; ordrng 1 W10892389 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY5
Near Georgetown, TX 78633
Lou
Job Details: 03/25/2021
"Arrived on site to inspect refrigerator with ice in freezer section. Upon further inspection, I found a block of ice in the bottom of the FC section. Pulled the unit out and found the drain tube (duck bill) clogged with debris causing the water from the evaporator being defrosted to not drain. Per service pointer W10632338E, I removed and replaced the drain tube and placed a bead of silicone around the lip of the tube to seal it off from air leaks and tested. Unit is operating as designed. Removed the ice from the freezer section. No water connected to unit, job completed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7FB6
Near Woodway, TX 76712
Jonathan M
Job Details: 03/25/2021
Arrived on site for a refrigerator that’s leaking occasionally when they open the door. Inspected unit and work area. The customer advised that the unit is not leaking from within the freezer section but from the bottom of the door. Removed toe plate and pushed both lines into the quick connect at the bottom of the refrigerator. Found one of the lines snapped in properly. Tested the unit several times with no water leaks. Tested unit dispensing water and kept opening the door after dispensing water. Found no leaks present. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78744
Leonardo
Job Details: 03/25/2021
Arrived on site to test unit for broken valve and knob. Found broken valve and knob. Ordering new knob office to reschedule. ; ordrng 2 WPW10339442 (Black knob)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/25/2021
Arrived on site for Fridge Not Disp/Dropping Ice. Removed ice maker and found a block of ice right at the plastic square where the water tube fills. Water tube 90 had tears. Installed new ice maker. Removed 90 and water tube and installed new 90 and water tube. Upon turning the fridge back on the ice maker called for water. Mold filled as designed. No leaks from the ice maker or 90 water tube. Informed customer to dump the first 5-6 trays of ice the new ice maker produces. Job completed.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Round Rock, TX 78681
Tommy
Job Details: 03/25/2021
"Arrived onsite for F6 error code. Upon arrival found unit relay was undamaged and wiring was good but control was not. Tried to manually reset control relay, could not. Replaced control and tested unit. Unit is now operating as designed. Job Completed."
We serviced a
GE RANGE
Model JGP336BEV2BB
Near Leander, TX 78641
David S
Job Details: 03/25/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS
Near Leander, TX 78641
David S
Job Details: 03/25/2021
Arrived on site to install previous diagnosed parts. I gained access to the rack and replaced the adjusters. I replaced the broken tracks also. I test3 the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
David S
Job Details: 03/25/2021
Arrived on site to install previous diagnosed part. I installed the new control. I calibrated the unit and ran a test cycle. It worked as designed. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Georgetown, TX 78626
Tommy
Job Details: 03/25/2021
Arrived onsite for unit freezer light put. Upon arrival found unit led control was damaged. Replaced unit led control. Lights still did not come on. Found left top light was damaged replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED8800YC1
Near Round Rock, TX 78681
Kayman
Job Details: 03/25/2021
Arrived onsite for dryer that wont start. Upon arrival I verified voltage and polarity at the terminal block. I then used the techsheet to diagnose the control board and UI both passed. I found multiple stored error codes for airflow issue moisture sensor issue and No L1 detected. I noticed the door was sagging and the hinge was loose so I tightened the hinge and accessed the door switch connector. I jumped the connection and started the unit. The unit spun heated and blew as designed.Door switch(WPW10350907) office to R/S due to part availability.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PLXS3
Near Rogers, TX 76569
Wesley
Job Details: 03/25/2021
Arrived onsite and replaced smart valve following the plumbing repair. Unit is now operating as designed. Advised customer on repair status.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS1
Near Leander, TX 78641
Justin
Job Details: 03/25/2021
Arrived on site for vent hood bulbs out. Upon further inspection I found that the bulbs were out and the left bulb light housing was broken. Call complete.
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Waco, TX 76710
Jonathan M
Job Details: 03/25/2021
"Arrived on site for an oven that’s flashing an F2 E1 error code. Inspected unit and work area. Customer advised that they cannot start a big cycle on this unit due to that code popping up every time that they power the unit on. Replaced consul and tested unit. Unit begin healing and working as designed without any error codes or messages. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS01
Near Spicewood, TX 78669
Brandon
Job Details: 03/25/2021
"Arrived on site for customer complaint of unit leaking from fresh food section, found evap frozen over and rain clogged, I replaced evap cover and defrosted unit, tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cedar Park, TX 78613
Chase
Job Details: 03/25/2021
Arrived on site. Removed existing refrigerator and installed new unit. Job compete
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, TX 78752
Matthew
Job Details: 03/25/2021
Arrived onsite for washer not spinning clothes out. Upon arrival put unit in diagnostics found shifter fault error and overfill condition. Upon further inspection found broken wiring from harness to actuator. Will need lower harness replaced and full diagnostics ran. Unit did fill and drain. Bringing prescreened parts just in case. Office to reschedule ; ordrng 1 W11417071 (LOWER HARNESS )
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Austin, TX 78744
Chase
Job Details: 03/25/2021
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Round Rock, TX 78681
Chase
Job Details: 03/25/2021
"Arrived on site, removed existing washer and installed new. Tested and checked for leaks job complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Noah D
Job Details: 03/25/2021
"Arrived on site to inspect washer for shaking during spin, upon inspection found the unit shaking due to feet position, leveled feet and tested loaded with blanket, no unusual shaking seen. Complete"
We serviced a
JENN-AIR COOKTOP
Model JIC4430XS00
Near New Braunfels, TX 78130
Chase
Job Details: 03/25/2021
Arrived on site. Removed existing cooktop and installed new unit. Tested job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Round Rock, TX 78664
Andy
Job Details: 03/25/2021
"Arrived on site for refrigerator still not cooling. Tested and inspected unit and found that fans and compressor is still running after last repair. But now evaporator is covered with ice buildup due to defrost. Attempted to put into service mode but was unable to do so, will need to replace control again. Will also bring UI and defrost parts in case needed, parts ordered are not on hand, will need on return visit. Instructed customer that unit will need to be defrosted and how to do so safely as to prevent water damage risk. ; ordrng 1 WP2323198 (Heater) and 1 W11212392 (Control) and 1 W11214887 (UI) and 1 Seenote (Office to schedule)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Bastrop, TX 78602
Andy
Job Details: 03/25/2021
Arrived on site for dryer not operating. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Bastrop, TX 78602
Andy
Job Details: 03/25/2021
Arrived on site for washer making noise even when canceled until unplugged. Tested and inspected unit and found failed control sending voltage non stop to drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model DU8400XX2
Near Seguin, TX 78155
Noah D
Job Details: 03/25/2021
"Arrived on site to inspect dishwasher for not allowing pod dispensing, upon inspection found the spring broken in dispenser assembly, replaced spring and tested.
We serviced a
KITCHENAID OVEN
Model n/a
Near Georgetown, TX 78633
Wesley
Job Details: 03/25/2021
Arrived onsite and found unit operating with trim falling off. Customer saved screw. bottom door couldnt open. Repaired oven by securing trim and restoring door function. All checks good.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pflugerville, TX 78660
Andy
Job Details: 03/25/2021
"Arrived on site for dryer running but not heating. Tested and inspected unit and found failed timer and temperature switch. Installed timer, ordering temperature switch as well as other parts in case needed. Office to schedule return trip.; ordrng 1 W10640709 (Harness) and 1 WP8578354 (Temperature switch) and 1 WP3405156 (Switch) and 1 WP8318268 (Thermostat) and 1 W10900067 (Cutoff) and 1 279838 (Heater) and 1 Seenote (Office to schedule)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78724
Jacob
Job Details: 03/25/2021
Arrived onsite for unit not spinning the clothes. Went into diagnostics and found no error codes. Said sometime the drain will stay on kind of long. Went ahead and replaced the switch pressure. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26RLECSC
Near Harker Heights, TX 76548
Wesley
Job Details: 03/25/2021
Arrived onsite and found water line frozen inside of freezer door causing no dispenser function. Advised customer on repair needed. Door would need to be replaced to restore function. ; ordrng 1 240554261 (Door)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Del Valle, TX 78617
Richard
Job Details: 03/24/2021
Arrived onsite for the washer not filling with water. Replaced water valve that was ordered and washer tested good and no leaks detected complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Blanco, TX 78606
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit not draining, found drain hose check valve was stuck closed, I was able to repair hose without replacing hose, unit tested good."
We serviced a
KENMORE DRYER
Model 110.6672269
Near Austin, TX 78703
Richard
Job Details: 03/24/2021
Arrived onsite for the dryer not counting down. Installed customer provided part which was the timer. Tested dryer did not heat. During testing found that the heating element was no good. Replaced the heating element and dryer is working fine and heating. Complete
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Austin, TX 78753
Matthew
Job Details: 03/24/2021
Arrived onsite for for dryer door seal coming off. Upon inspection found door seal was completely off and needed replacement. Replaced door seal and tested unit. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Austin, TX 78745
Luis
Job Details: 03/24/2021
"Arrived on site for water leaking. Found,one not fully inserted to valve,installed line correctly to valve tested water and icemaker unit working as designed no leaks."
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Austin, TX 78745
Luis
Job Details: 03/24/2021
"Arrived on site for no cool. Found evaporator incased in ice,ran diagnostics defrost thermistor reading open,replaced defective thermistor ran defrost heater,heater powered on."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Leander, TX 78641
Justin
Job Details: 03/24/2021
"I arrived on site for a MW UI being unresponsive. I found the power relay wires grounding out and the rubber covers not fully on. I fixed this issue and the UI became responsive. I tested the unit and the fuse popped. I then replaced the control and fuse again. Upon testing it a second time the fuse popped again. I called techline and spoke to Cathy and received SR# 7730339301 and she recommended to ohm out the HV components, check the diode, and harness. She also recommended taking the mag out and checking the antenna and wave guide for damage. I found no damage and the components ohmd out fine. I found no grounding issues or damage on the harness. I am ordering all HV components and a few fuses; ordrng 1 W11342846 (Control) and 1 W11446747 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Mag) and 1 W11224803 (Mag Thermostat) and 1 W11224856 (Cavity Thermostat) and 3 W10138793 (Fuse)s"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Round Mountain, TX 78663
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of unit leaking into tub when unit is not running, found failed water valve, I replaced valve, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Marble Falls, TX 78654
Tommy
Job Details: 03/24/2021
Arrived onsite for refrigerator and freezer lights being out. Upon arrival replaced unit freezer light and unit now has complete circuit. All lights are running as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Liberty Hill, TX 78642
Scott
Job Details: 03/24/2021
"Arrived on site for no cool in fresh food . Found evap solid ice, causing fan to fail and styrofoam insulation cracked. Steamed out evap and replaced evap cover . All checked normal . no water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Austin, TX 78745
Brandon
Job Details: 03/24/2021
"Arrived on site for customer complaint of long dry times, found unit tested good, but not venting properly, instructed customer to have apartment maintenance to clean/check vent exhaust."