Near Nolanville, TX 76559
Arthur B.
Job Details: 10/08/2019
DRYER MAYTAG MEDB835DW4 "Arrived onsite to install new control and harness to dryer. Removed and replaced all parts. Reassembled and tested. Unit now powers on, heats and tumbles as designed. No other issues found."
Near Austin, TX 78705
Wesley
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and replaced control. All checks good. Unit is now operating as designed.
Near Austin, TX 78731
Tyler B.
Job Details: 10/08/2019
DRYER LG DLE3170W "Arrived on site for unit with damaged lint screen, replaced guide grille and lint screen and tetsed goodGuide and screen
Near Horseshoe Bay, TX 78657
James
Job Details: 10/08/2019
ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site and tested operation. I found ice bin full of ice and customer had to turn off to keep from over filling. Placed temp probe against bin thermistor and measured 33 degrees. Ohmed thermistor and found resistance of 5.4k ohms and should be above 8.4k when colder than shut off of 37 degrees. Unit has failed thermistor. Installed new thermistor and tested operation. Unit tests good. Job complete
Near Austin, TX 78717
Jonathan
Job Details: 10/08/2019
VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site for vent hood motor not operating. Performed diagnostics and tested operation. Found voltage within range to blower. Removed fan and found mounting screw interfering with blower. Corrected mounting screw and tested operation. Found all tested good.
Near Austin, TX 78747
Leonardo
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF550SAHS Arrived on site to replace screw and nut on door handle. Replaced and secured new screw and nut to door handle. Tested unit for handle holding secured to door. Unit test good at this time.job complete
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 "arrived on site to inspect built-in refrigerator with no power. Upon further inspection, the customer advised that another company had replaced the control with a refurbished part and the unit still does not operate. When I removed the doghouse front cover and switch mont, I found that the switch was burnt out (photos). I tested voltage at the switch and it showed 125V. I advised the customer of my findings I am ordering the switch and will return with the control kit. No water leaks observed during service.; ordrng 1 WP2266802 (switch)"
Near Jonestown, TX 78645
James
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and cut hub off of basket and drove seized drive shaft through the basket. Installed new gear case, cam, actuator, basket and wash plate. Ran calibration and auto diagnostics. Unit tests good. Job complete"
Near Buda, TX 78610
Luis
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL AFI2538AES4 "Arrived on site for no cool. Found compressor and fans running no frost pattern on evaporator. Removed compressor cover,checked tubing found slight noise from cap tube,wiggled cap tube found cap tube snapped in liner.
Near Austin, TX 78746
Tyler B.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site for unit not cooling. Found evap with no frost pattern small frost on one line, unit will need compressor and evaporator to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR WINDOW ) and 1 TJ90SF8404 and 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
Near Buda, TX 78610
Robert
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on job for complaints of frost in freezer wet mullion and ice clumped. Ordered gasket for frost. Ordered separate for ice clumping. Changed mullion setting in diagnostics. ; ordrng 1 W10897938 (gasket-dor) and 1 W11244274 (SEPARATE )
Near Austin, TX 78745
Scott
Job Details: 10/08/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for long dry times. Used airflow kit and determined air restriction, dryer is flushing properly but has poor airflow. No lint buildup at time of service. Job complete . Did recommend a customer to have it cleaned to the exterior."
Near Temple, TX 76504
Chase
Job Details: 10/08/2019
FREEZER WHIRLPOOL WZC3122DW01
Near , TX 78610
Leonardo
Job Details: 10/08/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site to test front burner not igniting. Tested unit and found clogged orifice and dirty ignitor. Cleared orifice from debris removed burner head cleaned ignitor with wire brush, reinstalled burner head. Test unit. Unit test good. Job complete."
Near Hutto, TX 78634
Thomas L.
Job Details: 10/08/2019
DISHWASHER KITCHENAID KUDS03FTPA3 Arrived on site for noisy operation. Tested unit to find that it would fill and drain but would not wash. Will order and replace wash motor. Note that the customer has some elaborate trim work to remove before we return. Can here wash motor trying to start. ; ordrng 1 WPW10084141 (cntrl-elec)
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site at Life springs Church for refrigerator not cooling. No answer on doors or phone. Left a voicemail and requested to return call. A lady arrived, by the name of Marylou and allowed me in to service refrigerator. Inspected unit and work area. Found temperature at 65°. Measured amp draw from compressor and found leak in sealed system. Will need to replace compressor, evaporator and filter drier. Will need authorization to complete repair. ; ordrng 1 W10177049 (DRIER) and 1 W10858281 (EVAP) and 1 W11034254 (COMPRESSOR )"
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/08/2019
MICROWAVE WHIRLPOOL WOC54EC0AS03 "Arrived on site for customer complaint of microwave section not working, found error code in diagnostic mode Microwave Appliance Manger Board Error. I found unit would turn on, but fan and turn table would not activate, I replaced MAM Control Board, fan and turn table were now working, but no heat still.
Near Austin, TX 78704
Wesley
Job Details: 10/08/2019
REFRIGERATOR MAYTAG MSC21C6MFZ Arrived on site and replaced dented freezer left side door. All checks good. Unit is now correct.
Near Austin, TX 78749
Luis
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for cooling issue powered unit on found unit would power on for a couple min then shut off,diagnosed faulty control. Installed new control powered unit on,unit stayed on and cooling"
Near The Hills, TX 78738
Luis
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for cooling issue in fresh food. Found fresh food evaporator incased in ice per service pointer W11329116B defrosted fresh food evaporator,secured thermistor to correct location on suction line using a zip tie installed new cover,installed updated control board,changed defrost setting to basic.
Near Bell, TX 76502
Arthur B.
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for customer complaint of dishwasher not starting. Tested unit and found receptacle has no voltage. Tested with another plug and unit works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for “gaps in in door” complaint. Inspected unit and found huge gap between lower right portion of unit, between cabinet and liner. Door had been sitting crooked, in relation to cabinet. Sealed huge gap between cabinet and liner. Adjusted lower hinge to allow door to set squarely, in cabinet. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78758
Paul
Job Details: 10/08/2019
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for the dryer with error codes. Mr stated it won’t start. I found the UI shorting out keeping the control lock on. I replaced the control panel and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78747
Luis
Job Details: 10/08/2019
REFRIGERATOR MAYTAG MFX2570AEM4 "Arrived on site for no ice. Found icemaker not running through a forced cycle. Diagnosed a faulty icemaker. Installed updated icemaker kit,powered unit on icemaker ran through a cycle and filled with water.
Near Lakeway, TX 78738
Luis
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 Arrived on site for door issues. Found support clip not staying attached to drawer causing clip and harness to hang and get caught hole closing drawer. Ordering clip and tape support. ; ordrng 1 W10205081 (TAPE) and 1 W10622013 (CLIP)
Near Austin, TX 78704
Wesley
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site and found unit operating as designed in diagnostics but would not perform in regular cycles. Replaced control. Unit is now operating as designed.
Near Austin, TX 78745
Leonardo
Job Details: 10/08/2019
DISHWASHER MAYTAG MDB4949SDM2 Arrived on site to test unit. Found that unit had debris stuck in drain motor. Removed debris from drain motor. Test unit. Unit working at this time with no issues. Job complete
Near Austin, TX 78758
Paul
Job Details: 10/08/2019
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for the dryer that is noisy and the unit turns on by itself. I tested the dryer and found the flex hose causing the noise. I adjusted it to correct the issue. I tested the control panel in diagnostics and found all the selections responding properly. When I tried running the auto test I found the control panel locking up and shutting the functions down except for the power button. The UI needs to be replaced. Ordering c-notes.; ordrng 1 C-NOTES
Near Marble Falls, TX 78654
James
Job Details: 10/08/2019
RANGE KITCHENAID KDRS407VSS05 Arrived on site and tested operation. I found front right burner has large yellow flame. I also found both right burners and rear left burners not adjusting to low. Verified proper orifices and conversion. I found choke tube not seated into front right burner and corrected. Adjusted burners and tested. Unit tests good. Job complete
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
COOKTOP KITCHENAID KCED600GSS00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I had the customer sign the waiver of damages from lifting glass cooktop. I raised the cooktop and rested it on my supports and removed the glass cooktop and replaced it with the new part. I placed the seal along all four sides and the lowered the unit back into place. I placed the new bezels (5) on the unit then taped the downdraft vent tube with foil tape. Tested the unit and it operated as designed. Job completed."
Near Horseshoe Bay, TX 78657
James
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site and tested operation. I found fault for failed motor. Tested and found motor not running. Installed new sump assembly and tested operation. Unit tests good. Job complete
Near Leander, TX 78628
Jonathan
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher not drying and odder issues. Inspected unit and work area. Customer stated that she did not receive user care guide. Found door rubbing left side of frame. Found no rinse aid in dispenser. Measured incoming water temperature and found within range. Performed diagnostics mode and no error codes. Monitored test cycle and measured amp draw to element. Found 7.2 amps to heater. Checked for hot temperatures from element at end of test cycle. Leveled unit and tested door operation. Emailed customer user care guide and water softener. All tested good, no water leaks detected."
Near Temple, TX 76501
Arthur B.
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRFC704FBS02 "Arrived onsite to install new compressor to French door refrigerator from prior tech’s diagnosis. Removed compressor and installed new non UV drier,Process Stub and compressor using braising methods. Vacuumed unit down -25 using oil less gauges. Charged unit with 4.55oz of R134a refrigerant. Powered up unit. Unit began cooling as designed. Advised to wait 24hrs prior to inserting food. All water connections were dry at time of services."
Near Georgetown, TX 78628
Al
Job Details: 10/08/2019
REFRIGERATOR MAYTAG PTB195LGRW Arrived to inspect refrigerator not cooling.I removed the rear panel and discovered the compressor was burning hot to the touch.Confirmed this would be a compressor/ sealed system repair.Job complete.
Near Austin, TX 78717
Lou
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW5620HW0 arrived on site to inspect washer latch. Upon further inspection, I found the unit showing error code F5E3. I cleared the code and when I went to close the door, the door would not stay closed. This unit is a stacked unit; therefore, I removed the bellow and removed the door lock and found it broken. I removed and replaced the latch and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived onnsite and found symptoms of sealed system failure. ; ordrng 1 W10841139 (compressor)
Near Austin, TX 78721
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Arrived on site for “food freezing in fresh foods area and fresh foods door not closing properly” complaint. Inspected unit and found diffuser faulty and door closer worn down. Ordering new diffuser and closer pieces. No leaks detected, at time of service.; ordrng 1 W10500000 (hinge-door) and 1 W10572852 (diffuser) and 1 WPW10248011 (cam-door)"
Near Wimberley, TX 78676
Brandon
Job Details: 10/08/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not starting, found heating element grounded and blew thermal fuse, I replaced fuse, ordering element. ; ordrng 1 W10724237 (element)"
Near Austin, TX 78745
Robert
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on job for complaints of doors not closing properly. Adjusted freezer door was setting too high bracket interference. No leaks detected at time of service.
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise the unit is making. It sounded like a vibrating noise and she advised that it sounded as if it was coming from the bottom front area. I placed the unit in diagnostics and tested the fans and the unit made it’s normal fan noises. I removed the FC Evap cover and inspected the evaporator and fan motor. Both were good and it had a good frost pattern. I re,end the back panel and inspected the condenser coils and they were mounted good with no unusual noises. I did find that the unit was not level as the left side was sitting higher than the right side. I reassembled the unit and leveled the unit. I could not get the unit to duplicate the noise. I advised the customer to contact our office if the noise came back. No water leaks observed during service, job completed."
Near Austin, TX 78751
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for “no ice production” complaint. Inspected unit and ran diagnostics on ice maker. Ice maker hung, during cycle. Ordering new ice maker. No leaks detected, at time of service.; ordrng 1 W11262316 (icemaker)"
Near Austin, TX 78745
Scott
Job Details: 10/08/2019
VENTHOOD UNKNOWN UXD8630DYS5 Arrived on site for vent not fully extending . Found it button is held down unit will completely extend and if held down unit will retract down. Talked to DW and recommended changing switch . .; ordrng 1 W11088943 (CONTROL) and 1 W11230930 (SWITCH )
Near Volente, TX 78641
Lou
Job Details: 10/07/2019
WASHER MAYTAG MHW8200FC0 "arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit operated as designed until it came time to drain and the unit struggled to get drain the water out. I checked the drain tube at the drain pipe and fuse undo very little water coming from the tube. I remove the drain pump filter and found a large amount of debris inside the filter (photos). Advised the customer of my findings and cleaned the filter and reinstalled it. Retested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 10/07/2019
RANGE KITCHENAID KGCU462VSS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front panel and tested the burners. Unit is operating as designed. No gas leaks detected during service, job completed."
Near , TX 76539
Al
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived to inspect frost buildup in the refrigerator compartment and not cooling.Confirmed the complaint and removed and replaced the UI and main control.Used my steamer to defrost the refrigerator section.Reassembled and unit powered up and began cooling.All water lines were dry at the end of service.Job complete.
Near Lampasas, TX 76550
Al
Job Details: 10/07/2019
WASHER MAYTAG MVWC465HW2 Arrived to inspect washer issues.Ran diagnostics test mode and got F8E1 Long fill error.All water lines were dry at the end of service.Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ06
Near Temple, TX 76504
Al
Job Details: 10/07/2019
WASHER MAYTAG MVWX655DW1 Arrived to inspect fill issues.Tested and valve did not come on.Removed and replaced it.Unit now operates as designed.Job complete
Near Temple, TX 76504
Al
Job Details: 10/07/2019
OVEN WHIRLPOOL WFE505W0JS0 Arrived to inspect oven door broken.Confirmed the complaint and removed and replaced the the trim.Unit will need a W10746435 (right side door trim) to complete the repair ; ordrng 1 W10746435 (RIGHT SIDE BLACK TRIM)
Near Temple, TX 76504
Al
Job Details: 10/07/2019
WASHER MAYTAG MVWB725BW0 Arrived to inspect washer noise. Confirmed it was the bearing and will order the outer tub assembly after office gets authorization from AIG for the repair.Needs more work All water lines were dry at the end of service Customer notified of the repair authorization needed; ordrng 1 CNOTE (AUTHORIZATION FROM AIG) and 1 W10518300 (OUTER TUB ASSEMBLY WITH BEARING )
Near Austin, TX 78732
Scott
Job Details: 10/07/2019
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer having Oder . Ran diagnostics found over suds and off balance errors . All checked good in test wash . In talking to customer , when using clean cycle , just using cycle with out any afresh . Instructed on using cleaner ,soap usage , and keeping door open when not using . Nonwater leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found unit not defrosting and not registering defrost sensor. Found wiring for defrost sensor not making proper contact. Rewired sensor and tested unit and found all is registering properly at this time. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78737
Luis
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on sit soft unit not freezing. Removed cover found large iceball on inlet to evaporator diagnosed unit will need a new evaporator and compressor. Job will need 2HRS for repairs.; ordrng 1 2HRS (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR)
Near Austin, TX 78757
Scott
Job Details: 10/07/2019
DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site for leaking dishwasher . Ran diagnostics, found unit is leaking from diverter motor. Replaced sump and motor ran diagnostics, all checked normal. No water leaks detected at time of service . Job complete ."
Near Austin, TX 78754
Scott
Job Details: 10/07/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for bulb having blown up. Found just bottom of light bulb welded in socket . Replaced bulb and socket . Tested all checked good with light and range . Job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is going out of balance. Tested unit and found in her basket locking ring separated from basket assembly. Innerbasket will need to be replaced to complete repairs. ; ordrng 1 W10811957 (spin basket)
Near Austin, TX 78731
Scott
Job Details: 10/07/2019
OVEN KITCHENAID KOCE500ESS01 "Arrived on site for micro oven combo not heating in oven. Found Power cord had a plug installed and was burnt and melted possibly outlet as well. Checked all fuses and TOD’s on unit bake element is good all else checked good no error codes and diagnostics. Informed customer we will need an electrician to correct issue. Did replace turntable glass in microwave Did leave unit unplugged and breaker off for safety reasons . Job complete ."
Near Austin, TX 78739
Luis
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no ice. Ran diagnostics weak air flow from icebox fan,E2 error on icemaker,rna harvest test failed. Diagnosed unit will need a new maIn control due to weak voltage to fan and a new icemaker. O; ordrng 1 W10843055 (CONTROL) and 1 W11294907 (ICEMAKER)"
Near Georgetown, TX 78628
Lou
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I used my jumper wore ad tested the ice maker and it failed. I quoted the customer for the ice maker, but then tested the ice dispenser and found that the dispenser did not operate. Customer advised that the ice dispenser was working earlier this date. I inspected the harness at the bottom hinge of the left door and found the wires in the armed were broken. I advised the customer of my findings, No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Cliff
Job Details: 10/07/2019
MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site to diagnose a microwave that it takes too long to heat. Tested unit and found no mechanical failures and all is working as manufacture designed. Advised homeowner on operation for best results. No further repairs can be done to improve performance and all is working properly.
Near Austin, TX 78754
Scott
Job Details: 10/07/2019
OVEN AMANA AGR5330BAS3 Arrived on site for bulb having blown up. Found just bottom of light bulb welded in socket . Replaced bulb and socket . Tested all checked good with light and range . Job complete.
Near Killeen, TX 76542
Al
Job Details: 10/07/2019
DRYER MAYTAG MEDC215EW0 Dryer was at new address of2009 Wright Way Killeen Tx 76543706-718-6945 Mr Tavaris Arrived and confirmed the serial number and model number was the correct unit.I checked voltage at the outlet and got 142/121/121Removed back panel and confirmed the fuse was defective.I removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
DRYER WHIRLPOOL WED70HEBW0 "Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley and roller assembly is wearing out and felt seal for drum cut through damaging the room. Drum, and repair kit will both need to be installed to complete repairs. ordrng 1 CNOTES (CL ONLY) and 1 W10508188 (drum)"
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
WASHER WHIRLPOOL WTW5800SW0 Arrived on site to diagnose a washing machine that is not spinning. Tested unit and found clutch worn out and drive assembly broken. Both parts will need to be replaced to complete repairs. 1 CNOTES (CL ONLY) and 1 W10820043 (brake & drive tube)
Near Austin, TX 78739
Luis
Job Details: 10/07/2019
REFRIGERATOR LG LFXC24726S/02 "Arrived on site for no cool. Checked low side pressure,powered unit on found no change in pressure with unit off and then on pressure staying at +5,odd noise from compressor. Removed compressor,installed updated compressor,downloaded updated firmware to control,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on compressor powered on unit cooling down"
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site to replace control panel for washer. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Cliff
Job Details: 10/07/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site today goes a range that is leaking gas. Tested all parts and components and found flex line not fully tighened during time of install causing the leak. Tightened line properly and tested unit. Found all is functioning properly at this time. No gas leaks were found after services were performed.
Near Austin, TX 78757
Scott
Job Details: 10/07/2019
WASHER WHIRLPOOL MDB4949SHZ0 "Arrinved on site for washer not washing properly ,soap stays at bottom of tub. Ran diagnostics 7-1,6-1,5-2, erro codes . Wash motor never came on . No getting voltage to motor . Checked control and found one wire was not in connector plug . Replaced lead . Tested and motor was washing . Nonwater leaks detected .job complete ."
Near Round Rock, TX 78665
Cliff
Job Details: 10/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to diagnose a dishwasher that is not closing properly. Due to the tile floors unit was not leveled properly at time of install. Installed unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near , TX 76550
Al
Job Details: 10/07/2019
DRYER MAYTAG MEDB855DC4 Arrived to inspect motor humming noise and unit won’t work.During disassembly I again noticed there were a pair of socks and womenswear stuck in the blower housing.Freed the obstruction and unit began operating as designed.Job complete
Near Austin, TX 78749
Luis
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no cool. Found partial frost pattern on evaporator,Checked for dye found no traces of dye. Checked compressor compartment no dye,checked low side pressure,pressure reading +10-0 and compressor making loud odd noise,diagnosed faulty compressor. Installed a new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78717
Lou
Job Details: 10/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave venthood light. Upon further inspection, the customer had removed the light and it shows that it had shorted out due to melting a wiring harness ziptie onto it (photo). When I opened the new bulb package, I found that the bulb was broken. I removed the control and inspected it and it appears to be good, but I won’t know for sure until I can replace the bulb and test it. Ordering a new bulb ordrng 2 8206232A (lamp 40 watt)s"
Near Austin, TX 78756
Scott
Job Details: 10/07/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for draws rolling open . Found deli draw would slide open when doors were open . Leveling feet were not down . Raised front of unit with feet . Corrected problem . No water leaks detected at time of service . Job complete .
Near Austin, TX 78732
Scott
Job Details: 10/07/2019
ICE MACHINE KITCHENAID KUIC15PRXS2 "Arrived on site for wet ice and moisture building up around grid cutter . Ran diagnostics , all is checking normal . Did find that customer has had a new floor installed recently and installation of unit was causing door not to close properly .leaving a gap so warm air was entering cabniet . Quick pics attracted of hole unit is in . Explained install issue . Reinstalled so door wouldn’t bind on opening . No water leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Lou
Job Details: 10/07/2019
COOKTOP KITCHENAID KGCU467VSS02 "arrived on site to inspect cooktop burners. Upon further inspection, the customer advised that the back middle burner flame doesn’t work and the left front burner flame is too high. I tested all of the burners and f undo the back middle burner flame barely coming on and the front right burner flame extremely high. I attempted to adjust the flames but nothing changed. I found that the back middle burner orifice was the wrong one and the front right burner simmer orifice was wrong. I changed out both orifices and tested and both burners operated as designed. The customer pointed out that the front panel was badly scratched on both sides (photos). I am ordering the panel. No gas leaks detected during service.; ordrng 1 W10910414 (panel-cntl)"
Near Georgetown, TX 78633
Lou
Job Details: 10/07/2019
OVEN KITCHENAID KODE300ESS04 arrived on site to install previously diagnosed and ordered parts. I removed the bottom oven door and replaced the outer door panel due to it being damaged ad removed and replaced the unit console due to it being damaged. I tested the unit and it operated as designed. I am ordering the nameplate and ordering it D2C. Contacted the office (MS) to advise of the order. Office to have the nameplate shipped directly to the customer. ; ordrng 1 W10839793D2C (nameplate)
Near Austin, TX 78748
Wesley
Job Details: 10/05/2019
WASHER AMANA NTW4516FW3 Arrived onnsite and tested for screaming during spin. Unable to duplicate symptom or see any evidence of gearcase failure. All checks good. Advised customer to film failure.
Near Austin, TX 78737
Scott
Job Details: 10/05/2019
DRYER WHIRLPOOL WED8620HC0 "Arrived on site for unit making a loud rattling noise. Will need to order dampener pads for motor, vent tube. No lint build up at the time of service. Please call the return visit; ordrng 4 MOTORPADSs and 1 WPW10342188 (pipe-exhst)"
Near Georgetown, TX 78633
Al
Job Details: 10/05/2019
WASHER MAYTAG MVWB850YW1 Arrived to inspect washer loud noises.Free spun the basket and tub was grinding.Lifted unit up and oil from unit was on the floor underneath it.Customer said the buttons have been an issue lately. I attempted service test mode and verified the buttons were not all responding.
Near Killeen, TX 76549
Al
Job Details: 10/05/2019
DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer with long drying time.Removed the vent tube and the unit was clogged. I used the vent test kit to determine the issue was with the outside vent.Customer will have landlord clean ventilation system.Job complete.Unit works as designed.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/05/2019
REFRIGERATOR GE GTS16GSHJRSS "Arrived onsite for customer complaint of top mount refrigerator not cooling properly in RC section. Fond evaporator fan motor rattling and not moving air. ordrng 1 WR60X10346 (EVAPORATOR MOTOR)"
Near Dripping Springs, TX 78620
Scott
Job Details: 10/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for fan error code . Ran diagnostics got fan error code as well as UI error . Key pad is non responsive at times . Ran fan test and fan is making rattling noises . Ordering UI and will replace blower on return . Please call to set return.; ordrng 1 W11296171 (UI CONSOLE SS)
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2019
OVEN KITCHENAID KEBC208KSS03 "arrived on site to inspect oven noises. Upon further inspection, the customer provided a video of the noise which sounded like something metal rattling. The customer advised that it occurred during and after using the unit. I tested the unit on Bake at 350 degrees for approximately 20 mins. The unit never made any loud noises. I tested the unit on Bake w/convection on 350 degrees and no unusual noises. I increased the temp to 400 degrees with ad without convection and still no noises. I turned the bottom oven on Bake at 350 with and without convection at the same time the top oven was on and still no noises. Job completed."
Near Austin, TX 78753
Cliff
Job Details: 10/05/2019
DRYER WHIRLPOOL WGD7000DW2 Arrived on site to replace control panel for dryer. Replaced panel and found no change in operation. Reinstalled old panel and replaced main control. Found all is functioning properly at this time.
Near Austin, TX 78703
Wesley
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onnsite and replaced left door to fix handle leveling. Unit is now correct. All checks good.
Near Lago Vista, TX 78645
Paul
Job Details: 10/05/2019
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived onsite for the freezer to replace the dented door. I found the new door that was shipped with a deep scratch in it when removing the protective film and took a pic. The door will need to be reordered. Ordering C-notes & W10746792 DOR-FMD. ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10746792 (DOR-FMD)
Near Austin, TX 78739
Scott
Job Details: 10/05/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for grinding noise . Found a empty paper towel roll had fallen down lint trap vent and had gotten in blower wheel . Removed obstruction , all checked normal . No lint build up at time of service .
Near Waco, TX 76710
Chase
Job Details: 10/05/2019
RANGE WHIRLPOOL RBS275PRB00 Arrived on site complaint was not heating properly found the bake element broken removed old bake element put the new one and ran unit tested good everything gave
Near San Marcos, TX 78666
Luis
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for no cool. Removed evaporator cover found weak frost pattern pierced low side pressure reading 0 diagnosed faulty compressor. Replaced compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Inspected compressor and freezer compartment no dye found unit working as designed"
Near Lago Vista, TX 78645
Paul
Job Details: 10/05/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived onsite for the dishwasher with the dispenser door not opening or closing. I found the dispenser door gasket rolled out. I replaced the dispenser. Call complete.
Near Austin, TX 78746
Tyler B.
Job Details: 10/05/2019
WASHER WHIRLPOOL WTW8500BW0 "Arrived on site for unit with spinning issues, upon arrival found basket sitting slightly crooked, attempted to spin, but basket was making contact with outer tub causing damage to outer tub, advised to customer u it will need a new outer basket and inner basket to repair the unit
Near Lakeway, TX 78738
Leonardo
Job Details: 10/05/2019
MICROWAVE KITCHENAID KOCE500ESS09 Arrived on site to to test unit for door not closing correctly. Found microwave door not closing correctly on the right side. Made adjustment to door to close properly. No issues at this time. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 10/05/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site to test unit for dishwasher motor leaking. Tested unit and found that unit was leaking from pump and motor. Replaced pump and motor. Tested unit, no leaks at this time. Left bad parts with customer. Job complete"
Near Woodway, TX 76712
Chase
Job Details: 10/05/2019
DRYER MAYTAG MEDC465HW0 Arrived on site complaint was dryer was not heat properly put my thermometer in their dryer was getting too hot need a vent cleaning let know customer to call the maintenance people for the apartment
Near Lakeway, TX 78734
Andy
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived on site to install previously diagnosed parts. Removed failed door and replaced with new. New door would not close properly as gasket on FC hinge side binds up and will not close. Attempted to heat gasket and refit with no improvement. Attempted to remove gasket from new door and replace with gasket on old door. With no success as gaskets started ripping. Will have to order new door. Customer pointed out evaporator cover is still rusting. Contacted office and it is covered. Ordering evaporator cover as well as new door. No water leaks present at time of service. Office to schedule.; ordrng 1 LW10436760 (DOOR) and 1
Near Austin, TX 78733
Tyler B.
Job Details: 10/05/2019
DRYER WHIRLPOOL WGD8620HC0 Arrived on site for unit shutting off. Found f3e3 error for thermistor. Removed and replaced thermistor and tested good.
Near Round Rock, TX 78681
Lou
Job Details: 10/05/2019
RANGE WHIRLPOOL KOCE500ESS09 "arrived on site to inspect oven door scratches. Upon further inspection, I found that the inner door frame had some damage at the left hinge area. It appears that the door was being removed and the hinge was not secured causing it to snap back and damage the frame. I removed and replaced the frame and reinstalled the door. Unit operated as designed, job completed."
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/05/2019
DRYER WHIRLPOOL WED9290FC0 "Arrived onsite for customer complaint of ventless dryer not drying properly and burning smell. Upon inspection, found dryer lint cartridge full of thick lint. Advised customer that cartridge and lint trap should be clean every cycle. Tested unit and found good air flow and drying as designed. All water connections were dry at time of service."
Near The Hills, TX 78738
Andy
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on site for refrigerator appears dead. Upon arrival found that RC is at 58° to 62° found FC at 17° to 19° and all lights in FC not operating and all but 2 lights in RC not operating. Pulled unit back off and found compressor pulling 1.5 amps. Touched compressor and it is extremely hot. Condenser fan was running but seemed weakOrdering SS and needed parts. 2 hour job. Office to schedule. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (SS JOB) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10807593 (PANTRY CONTROL ) and 1 W11127829 (FAN) and 10 W11130208 (LIGHT MODULE )s and 1 W11203918 (LIGHT MODULE ) and 1 WPW10143759 (DRIER ) and 1 WPW10306786 (LED CONTROL ) and 1 WPW8201675 (COMPRESSOR )
Near Austin, TX 78721
Joseph C.
Job Details: 10/05/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site for “not coming on” complaint. Per my previous diagnosis, removed and replaced belt switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."