We serviced a
MAYTAG DISHWASHER
Model MDB3601AWB0
Near Temple, TX 76504
Tyler
Job Details: 07/08/2021
Arrived on site for dishwasher needing previously diagnosed parts. Upon arrival I made repairs to unit and reassembled and tested unit. Found after 10 minutes of runtime unit had no leaks. Informed customer of some tips to clean filter. Call complete
We serviced a
KENMORE REFRIGERATOR
Model 106.555264
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/08/2021
"Arrived on site to replace failed start device, after replacing unit tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Marion, TX 78124
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for no ice production. Found pink, black and green wires in door harness were broken. Installed butt connections for temporary fix.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78747
Kevin
Job Details: 07/08/2021
"Arrived on site and inspected refrigerator and found icemaker is off, apartment resident is not home. Ice bin is in the dishwasher, turned the icemaker on and it cycled properly and filled with water. Took one picture of ice cubes that were dispensed. Could not find any issues with icemaker, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Leander, TX 78641
Kayman
Job Details: 07/08/2021
Arrived onsite for washer making noise and not washing. Upon inspection I found the actuator had slipped out of the cam. I replaced the actuator and tested the unit. I was not able to test all functions of the unit due to it being in the garage and not connected to water or a drain. I was able to connect it to power o test the drive system. The drive system is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78717
David S
Job Details: 07/08/2021
e.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78747
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of unit having water in bottom of tub all the time. Found water underneath the filter, instructed customer that this is normal to prevent dry rot on o rings. Also instructed customer to clean unit due to hard water build up."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Austin, TX 78724
Wesley
Job Details: 07/08/2021
"Arrived onsite and tested unit for airflow and condensation issues. Drier itself is functioning as designed, however advised customer that vent should be checked for airflow efficiency and a damper to prevent back flow of outside temperatures."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near New Braunfels, TX 78132
Jacob
Job Details: 07/08/2021
"Arrived onsite for unit making a noise. Upon further investigation. Found that the connector to the fan was some how loose, causing the compressor to work harder and making more noise. Re connected the the wire to the compressor fan. Unplugged for 5-10min. Unit started back on and fan came back on and noise was no longer there. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near New Braunfels, TX 78130
Andrew
Job Details: 07/08/2021
"Arrived on site to replace previously diagnosed ice maker. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near New Braunfels, TX 78130
Jacob
Job Details: 07/08/2021
"Arrived onsite to replace ice maker, ordered by previous tech. Replaced ice maker. Tested in harvest and fill. Ice maker passed. No issues at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Bastrop, TX 78602
Matthew
Job Details: 07/08/2021
Arrived onsite for refrigerator deli control panel not functioning. Was sent with UI panel. Ordering deli control and harness just in case. Will need AUTHO. Office to reschedule; ordrng 1 W11170612 (harns-wire) and 1 WPW10677119 (cntrl-elec)
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Kyle, TX 78640
Brandon
Job Details: 07/08/2021
"Arrived on site for customer complaint of unit not heating, found failed heating element, also ordering idler assembly. Heater assembly
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near San Marcos, TX 78666
Kevin
Job Details: 07/08/2021
"Arrived on site and inspected range and found it is working properly previous technician completed repair. Apartment resident is not home to discuss with. Took multiple pictures of range operating normally
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Seguin, TX 78155
Andrew
Job Details: 07/08/2021
"Arrived on site to test unit for not heating. Found unit operating as designed. Door switches tested good. All fuses tested good. Replace diode and cap as a precautionary. Tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Austin, TX 78717
David S
Job Details: 07/08/2021
Arrived on site install previously diagnosed lint clip. Upon arrival disassembled unit and installed new part. Reassembled unit and ran a diagnostics test to find no abnormal sounds and all functions operating as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Braunfels, TX 78132
Jacob
Job Details: 07/08/2021
Arrived onsite for unit not wash clothes correctly. Put unit in diagnostics test and unit passed. Found stuck key error code. Ordered a control. Office to reschedule ; ordrng 1 W11417466 (CONTROL )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Elgin, TX 78621
Matthew
Job Details: 07/08/2021
Arrived onsite for poor water flow through water dispenser. Customer bypassed filter and had good flow but when filter was inserted the unit would have low flow. Suspected failing housing W10862460. On arrival unit was functioning properly. Had no issues at dispenser. Customer will monitor
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Killeen, TX 76542
Al
Job Details: 07/08/2021
Arrived on site and inspected French door refrigerator not cooling in the refrigerator compartment. Confirmed the complaint and found the evaporator fan wasnt working. Got authorization and replaced it and unit began cooling. Advised the customer to wait approximately 24 hours for the unit to reach optimal temperatures. JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB03
Near Killeen, TX 76543
Al
Job Details: 07/08/2021
"Arrived back on site to install previously ordered part. Gave customer the ice container so she could rinse it out. Advise her to simply transfer the ice and install it into the unit.
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Austin, TX 78746
Jacob
Job Details: 07/03/2021
Arrived onsite for unit not finishing cycles. Put unit in diagnostics and got F9E1 long drain. Upon further inspection. Checked the drain motor and found that there was a blockage of pad type stuck in the drain tube going to the drain motor. Removed blockage. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model KICU509XBL00
Near Austin, TX 78751
Leonardo
Job Details: 07/03/2021
Arrived on site to replace module and ui. Replaced parts test unit and unit test good job complete.
We serviced a
KENMORE REFRIGERATOR
Model 106.589767
Near Austin, TX 78754
Jacob
Job Details: 07/03/2021
Arrived onsite for unit not freezing/cooling. Customer had a thermometer in the unit for days on the refrigerator and the refrigerator was only 58 degrees. Nothing in the freezer was frozen only cooling. The ice was good but customer said the it would leak water from time to time where the ice dispenser is. Concluded that it?s a sealed system issue because of un even temperatures. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near New Braunfels, TX 78132
Andrew
Job Details: 07/03/2021
"Arrived on site to replace valve from previous diagnosis. Replaced valve and ice maker is now receiving water. When reinstalling ice maker broken fill tube heater wire fell from fill tube hole. Replace fill tube with heater, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Lockhart, TX 78644
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for unit leaking heat due to door not closing all the way. Found bad hinges and trims and inner liner. Also found right side panel damaged. Ordering parts office to reschedule. ; ordrng 1 WPW10299224 (Right hinge) and 1 WPW10299227 (Left hinge) and 1 WP9761344 (Liner door) and 1 W10761018 (Trim door) and 1 W10761014 (Trim door) and 1 WPW10162245 (Side panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EWH00
Near Austin, TX 78745
Jacob
Job Details: 07/03/2021
Arrived onsite for unit making a ticking noise. Listened to the unit and heard a ticking noise and noise was coming from the back of the unit. Upon further inspection saw that the water hose on the out side of the unit was lightly smacking against the back of the unit. Went ahead and taped the hose going to the filter head in a different position to help with no noises. No noises at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Austin, TX 78738
Luis
Job Details: 07/03/2021
"Arrived on site for cooling complaint. Checked evaporator compartment good frost formation on coil,power cycled unit found compressor not powering on with multiple attempts from start diagnosed a defective starter. Installed a new starter powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Braunfels, TX 78130
Andrew
Job Details: 07/03/2021
"Arrived on site to test unit for little ice production. Found ice bin half full on arrival. Ran diagnostics and found ice maker not always responding. Verified voltage to ice maker. Temps in FC and RC both correct. Ice box fan operating as designed. Fill tube heater good. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Austin, TX 78741
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for not draining. Found drain motor getting power but not spinning. Replaced drain pump test unit and unit test good job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near San Marcos, TX 78666
Andrew
Job Details: 07/03/2021
"Arrived on site to test unit for tub sitting sideways. Found rear suspension bushings were broken. Replaced suspension and bushings, tested unit, unit works good. Found no signs of damage to tub. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mustang Ridge, TX 78610
Jacob
Job Details: 07/03/2021
Arrived onsite for unit not agitating. Looked under the unit and found that the wrong actuator was installed from the factory. Had actuator from truck stock to replace. Replaced Actuator. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78738
Luis
Job Details: 07/03/2021
"Arrived on site for icemaker issues. Diagnosed icemaker overfilling replaced defective icemaker ran new icemaker through a cycle passed,ran fill test passed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Austin, TX 78734
Luis
Job Details: 07/03/2021
"arrived on site for loud noise while dispensing water. Tested dispenser loud noise and weak water flow,installed bypass same issue diagnosed a defective filter head. Replaced filter head checked lines and connections no leaks,tested water dispenser unit working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Del Valle, TX 78617
Leonardo
Job Details: 07/03/2021
Arrived on site to replace control board. Replaced board test unit and unit heated to 350 with out turning off. Job complete. Ran for 20 minutes and still working.
We serviced a
KITCHENAID OVEN
Model KEBC208KSS03
Near Austin, TX 78703
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for door not staying on. Found left hinge lock broken. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS0
Near Austin, TX 78744
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for unit sparking. Test unit and found burned out cap and diode. Will need new cap mag and diode
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM01
Near Dripping Springs, TX 78620
Luis
Job Details: 07/03/2021
"Arrived on site for no cool. Powered unit on compressor and fans powered on no frost forming on evaporator found traces of oil on evaporator. Replaced evaporator,compressor and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW
Near San Marcos, TX 78666
Andrew
Job Details: 07/03/2021
Arrived on site(RentACenter) to test unit for multiple cycles needed to finish drying
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78704
Jacob
Job Details: 07/03/2021
Arrived onsite for unit not cooked in the refrigerator. Found that the fan in the evaporator cover was not working as found in trying to force it to turn on.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Leonardo
Job Details: 07/03/2021
Arrived on site to test unit for normal led not working. Test uni and found shorted console. Replaced console test unit and unit test good job complete.
We serviced a
GE RANGE
Model JSP42SK4SS
Near New Braunfels, TX 78132
Andrew
Job Details: 07/03/2021
"Arrived on site to test unit for not baking. Found cooling fan running upon arrival. Found oven sensor was reading hotter than actual temp. Replaced sensor, tested unit, unit works good. Bake and broil elements tested good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78665
Wesley
Job Details: 07/03/2021
"Arrived onsite and replaced door track assemblies, fixed upper drawer and tightened door handle. All checks good. Advised customer on repairs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Round Rock, TX 78664
Wesley
Job Details: 07/03/2021
Arrived onsite and found extensive ice had pushed freezer heater harness clip apart so the heater circuit was broken. No parts needed. Completely defrosted and corrected heater harness.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, TX 78610
Jacob
Job Details: 07/03/2021
"Arrived onsite the unit not staying at consistent temperatures. Customer said the unit at one point was extremely cold and then it started dropping in temperature and been consistently not cooling as good as it should. Took temperatures in the unit and got 32 degrees in freezer, and 46 degrees in the refrigerator. Use black light to see for any coolant leaking from the compressor and did not see any type of coolant leaking. Looked at the back of the freezer and refrigerator evaporator and couldn?t find anything.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Dripping Springs, TX 78620
Luis
Job Details: 07/03/2021
Arrived on site. Diagnosed a defective right side door not sealing correctly replaced door assembly checked door seal good.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Leander, TX 78641
Wesley
Job Details: 07/03/2021
Arrived onsite and installed chute and trap. Advised customer on repair and unit design. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Leander, TX 78641
Wesley
Job Details: 07/03/2021
Arrived onsite and replaced the control per prior diagnosis. Calibrated. All checks good. Advised customer on unit design.
We serviced a
GE DRYER
Model GTDP220EF1IWW
Near Kyle, TX 78640
Andrew
Job Details: 07/03/2021
"Arrived on site to test unit for not spinning. Took unit apart and found door switch was missing bottom half. Switch contacts were not making contact. Put switch back together, tested unit, unit works good. Job complete."
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Kyle, TX 78640
Jacob
Job Details: 07/03/2021
Arrived onsite to replace the control to the unit for light issues. Replaced control. Did not fix the issue. Need to try and order old control type. And possibly the LEDs inside of the unit are not working to illuminate the rest of the cabinet. Spoke with SW to help diagnose the issue further. Ordered parts. Ordered parts office to reschedule ; ordrng 3 WR55X11132 (cover led asm ff)s and 1 WR55X11169 (pcb board main)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Dripping Springs, TX 78620
Luis
Job Details: 07/03/2021
"Arrived on site. Ui consistently switching to unlock and lock on its own,defective freezer led. Replaced led module and ui power cycled unit leds all working tested ui working correctly. Unable to change fresh food temp due to high temp reading because unit was powered off at time of visit,advised customer to let unit reach proper temp in 24 hrs hit reset button and should be able to change temp setting. ; used 1 W11462342 (Led) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Hutto, TX 78634
Wesley
Job Details: 07/03/2021
Arrived onsite and adjusted door alignment for proper closure every time. Advised customer on manual closure and to never slam door. Unit is now operating as designed. Ordering console due to glitching and sporadic function problems. Office to reschedule.; ordrng 1 W11297726 (Ui)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Round Rock, TX 78664
Wesley
Job Details: 07/03/2021
Arrived onsite and replaced drain tube and drip pan. Advised customer to monitor unit for further leaking in case it is a structure leak.
We serviced a
GE REFRIGERATOR
Model GSS22SGRESS
Near Austin, TX 78738
Luis
Job Details: 07/03/2021
Arrived on site for a defective condenser fan motor. Replaced defective motor powered unit on condenser fan running as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near West Lake Hills, TX 78746
Luis
Job Details: 07/02/2021
Arrived on site for water leaking diagnosed a frozen drain in evaporator compartment. Defrosted drain removed ice build up in drain checked water drainage good.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEFXDA
Near Austin, TX 78738
Luis
Job Details: 07/02/2021
"Arrived on site for no cool. Fans running,found compressor not powering on,checked voltage to inverter good reading 120vac and 6vdc diagnosed a defective inverter. Part is on back order informed customer will still order part. ; ordrng 1 12002799 (Inverter control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cedar Park, TX 78613
David S
Job Details: 07/02/2021
Arrived on site for dishwasher not completing cycles. Upon further inspection found the UI was non responsive. We gained access to the UI and found no visible damage. We replaced the main control and reassembled the unit. Still the UI would not respond to commands indicating the UI is bad and needs to be replaced. Ordering UI rescheduled. ordrng 1 W11165145 (UI)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Round Rock, TX 78681
David S
Job Details: 07/02/2021
"Arrived on site for sealed system repair. I gained access to the compressor and dryer. I punctured the dryer and found the system fully charged. I found the compressor no building pressure. I installed a new compressor, Orion board, non-uv dryer, and access valve. I pulled a vacuum on the system and found it holding vacuum. I put a measured charge of 4.65 oz into the system and found it holding. I put the unit into normal operation no found the pressures building as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Manor, TX 78653
Wesley
Job Details: 07/02/2021
Arrived onsite and found unit with actuator failure. Ordering actuator to repair. ; ordrng 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78739
Leonardo
Job Details: 07/02/2021
Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good job complete.
We serviced a
WHIRLPOOL FRIGIDAIRE
Model FFTW4120SW1
Near Buda, TX 78610
Kevin
Job Details: 07/02/2021
"Arrived on site and inspected washer and found customer was attempting a wash with one bathmat, took one picture. Explained how single item will never spin out properly because it is always unbalanced. Emptied washer and ran all functions in diagnostic cycle and confirmed everything is working properly Discussed correct loading procedure, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Manor, TX 78653
Wesley
Job Details: 07/02/2021
Arrived onsite and replaced right refrigerator door. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Lampasas, TX 76550
Al
Job Details: 07/02/2021
Arrived on site to install previously ordered parts. Removed and replaced the element and cooktop. Reassembled and unit tested as designed. Customer satisfied. JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Dale, TX 78616
Noah D
Job Details: 07/02/2021
"Arrived on site to inspect unit for not spinning normally when washing. Upon inspection found the unit leaking gearcase oil. Complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model TT18TKXSQ00
Near Luling, TX 78648
Noah D
Job Details: 07/02/2021
"Arrived on-site to inspect unit for leaking, upon inspection found the drain pan clogged with debris, cleared debris and cleared ice. All functions returned. Complete"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 07/02/2021
Arrived on site for Machine has a noise and it doesn?t start. Placed in diagnostics and F5E3 came on (lid lock failure). This was the only error. Cleared error code. Checked connection of lid lock to board. Checked good. Removed lid lock connector from board and checked resistance at lid lock. Lid lock out of range. Removed lid lock and installed new lid lock. Ran diagnostics and washer completed all cycles as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pflugerville, TX 78660
Wesley
Job Details: 07/02/2021
Arrived onsite and found pinched water line. Unpinched and secured to prevent pinching in future. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Austin, TX 78721
Jacob
Job Details: 07/02/2021
"arrived onsite for unit giving error codes. Put unit in unit and got errors F5E2 F5E3 F0E3 F0E2 F2E1 . Erased the codes and started over with automatic diagnostics. Unit got as far as number 4 and stopped because the lid did not lock as it should have. Called Techline, had me do a manual testing on the lid lock. The lid tried to lock but did not fully lock give the lock error codes again. Check continuity on the lid lock harness. Everything Checked good, but recommended to replace the latch and the lid, if the lid is some how de magnetized it won?t lock properly. spoke with sterling got sr#7731152218. Ordered parts. Office to reschedule ; ordrng 1 W10787880 (latch) and 1 W11038208 (lid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY1
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/02/2021
"Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker installed on previous trip has faulty bail arm mechanism, installed new icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL RANGE
Model GS563LXSS1
Near Austin, TX 78748
Leonardo
Job Details: 07/02/2021
Arrived on site to test unit for gas smell. Test unit and found oven turning on for more heat but then it wont ignite after pre heating so it releases gas but not flame so thats the cause of gas smell. Will order new bake burner and will replace bake burner and igniter and valve on return visit. Office to reschedule. ; ordrng 1 WP9758078 (Bake burner)
We serviced a
WHIRLPOOL RANGE
Model KGRS505XSS05
Near Round Rock, TX 78681
David S
Job Details: 07/02/2021
Arrived on site to install previously diagnosed igniter. Upon arrival disassembled unit and installed new igniter. Reassembled the unit and tested all heating settings. All functions operate as designed.Call complete.
We serviced a
AMANA RANGE
Model AER6303MFB2
Near Manor, TX 78653
Matthew
Job Details: 07/02/2021
"Arrived onsite for burners not functioning and cooktop showing on, when off. Upon arrival also found display with error code F1E0 internal board failure.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Austin, TX 78728
Justin
Job Details: 07/02/2021
Arrived on site to install previously diagnosed parts. I installed the new lower wash arm and then tested the unit. I found it working as designed. I observed no leaks at the end of service. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WFW9640XW00
Near Austin, TX 78737
Kevin
Job Details: 07/02/2021
"Arrived on site and found saved error codes F28, F22, F34. Attempted a diagnostic cycle and latch will work but Washer sit idle for several minutes before giving an F 28 again. Motor control is the primary failure and if needed would also bring back control board and door latch.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Georgetown, TX 78628
Cliff
Job Details: 07/02/2021
Arrived on site to diagnose a refrigerator that is not producing ice or dispensing water. Found filter head faulty and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Florence, TX 76527
Jonathan S
Job Details: 07/02/2021
Arrived on site for washer not cleaning clothes. Inspected unit and work area. Found stand pipe only 26 inches from floor. Found actuator to engaged with cam. Found failed actuator. Removed actuator and installed new. Performed diagnostic mode and ran calibration cycle. Tested all components. Informed customer on standpipe need to be 36 inches from floor. No water leaks detected from unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78728
Justin
Job Details: 07/02/2021
Arrived on site to install previously diagnosed parts. I powered off the unit at the breaker and then installed the new console. I powered the unit back on and tested it. I found it working as designed. Call complete.
We serviced a
AMANA REFRIGERATOR
Model ARS2661BW
Near Austin, TX 78752
Jacob
Job Details: 07/02/2021
"Arrived onsite for ice bin splitting apart once again. Looked at the ice bin, and saw it was splitting apart. The auger had some how pushed the auger out and made the front face split away from the bin and was kind of broken. Went ahead and replaced the bin and auger. No issues at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78734
Robert
Job Details: 07/02/2021
Arrived on job for complaints of not cleaning well. Instructed customer on up keep of dishwasher.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, TX 78626
Tommy
Job Details: 07/02/2021
Arrived onsite for refrigerator not cooling. Upon arrival found unit cooling was off. Turning cooling on and unit is now operating as designed. Showed customer how to turning cooling on and off. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Austin, TX 78759
Justin
Job Details: 07/02/2021
"Arrived on site to install previously diagnosed parts. I installed the new control, UI, and thermistors. I then ohmd out the thermistors and found them now good. I waited for a frost pattern to appear and found it cooling. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/02/2021
"Arrived on site for refrigerator FC light not working. Inspected unit and work area. Removed FC light and found harness had came out of connector. Was able to remove quick connector and wire new light in to connector. Installed new light and tested light operation. Tightened all door handles. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near New Braunfels, TX 78132
Andrew
Job Details: 07/02/2021
"Arrived on site to test unit for condensation and frost build up in both FC and RC. Found a paper clip on FC gasket causing air leak. Found top left corner of RC, gasket is not sealing properly. Cabinet trim piece is bent inward preventing gasket from sealing. Spoke with tech line and was told to have customer contact customer service. Job complete.SR#7731155420"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS5
Near Austin, TX 78733
Leonardo
Job Details: 07/02/2021
Arrived on site to test unit for turning off 45 minutes in. Found wash motor over heating replaced sumpAnd motor and latch test unit and unit test good job complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/02/2021
"Arrived on site for customer complaint of both ovens not heating properly, and bottom vent missing. Found both upper oven to be 50-75 degrees lower then set temperature depending on what temperature you set the unit to. Found failed control boards and missing bottom vent. Ordering controls, sensor, and vent ; ordrng 1 WPW10351279 (Bottom vent)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/02/2021
"Arrived on site for customer complaint of light not working, found socket had fused the bulb to inside housing of socket. I replaced socket and bulb, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Leander, TX 78641
Kayman
Job Details: 07/02/2021
Arrived onsite for dishwasher no heat. Upon inspection I found the complaint is wrong and there is a rack wheel that has broken off and a stop has fallen off. I tested the unit and all functions passed in diagnostics with no error codes present. The customer says she added rinse aid 6 months ago and has never added more and the dispenser has never emptied the rinse aid. I am ordering the wheel and stops and returning with the control and dispenser. Office to R/S due to part availability. ; ordrng 2 WP8565925 (Stop)s and 2 W10888592 (Wheel)s
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS1
Near New Braunfels, TX 78132
Andrew
Job Details: 07/02/2021
Arrived on site to test unit for no ice production. Found water was barely trickling out of fill tube. Verified valve not opening properly. Needing valve to fix issue. Office to reschedule.; ordrng 1 W10897719 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, TX 78628
Lou
Job Details: 07/02/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the defrost thermistor failing and the unit not defrosting properly, I removed and replaced the hv control and FC evap motor/harness and tested defrost. The defrost is operating as designed. I set the defrost time to 8 hrs in test #7. Vacuumed the water from the drain pan under the unit. Unit is operating as designed.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/02/2021
"Arrived on site for customer complaint of upper rack broken, found broken/missing stops and broken adjusters. I replaced stops and adjuster kit, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Del Valle, TX 78617
Jacob
Job Details: 07/02/2021
Arrived onsite for unit not starting baking cycle. Looked at the unit and saw that the time was flashing extremely fast. Replaced control. Tested unit. Unit tested good. Oven working at this timeNo leaks at this time. Job complete
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Cedar Park, TX 78613
David S
Job Details: 07/02/2021
Arrived on site for damaged wall oven. Upon arrival customer notified us that the unit is unused because of a broken glass panel. Upon further inspection discovered the glass pack was shattered and glass shards in the hinges not allowing the door to shut properly. Ordering glass pack and new hinges. Office to reschedule when we have an ETA on parts. ; ordrng 1 W11295339 (Door glass) and 2 W11220345 (Door hinge)s
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78745
Kevin
Job Details: 07/02/2021
"Arrived on site and replaced Gearcase, belt, cam kit, and shield, and actuator. After replacement confirm cracked operation by running a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Austin, TX 78759
Matthew
Job Details: 07/02/2021
"Arrived onsite for washer making noise. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and all passed. Customer ran a normal load and unit is functioning properly. Customers concerns were normal noises associated with shifter motor. Instructed customer on use and care , cycle selection and proper loading. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS1
Near Lockhart, TX 78644
Noah D
Job Details: 07/02/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the unit was not starting the compressor, replaced start device and compressor started. 1.0 amps from the compressor. Tested with no issues. Complete"
We serviced a
KITCHENAID VENTHOOD
Model KVUB600DSS2
Near Volente, TX 78641
Kayman
Job Details: 07/02/2021
Arrived onsite to install previously diagnosed parts. I installed the blower fan motor assembly. I tested the unit and it is working as designed at this time. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Austin, TX 78750
David Z
Job Details: 07/02/2021
"Arrived on sore to diagnose a dryer that was making some noise when running. Ran unit and could hear scraping from the front of the unit. Removed front panel and saw the felt was folded back and had separated from part of the drum, causing some metal on metal contact. Reattached and glued felt to the drum with truck stock adhesive. Ran unit and verified felt is staying in place and working as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS7
Near Austin, TX 78748
Leonardo
Job Details: 07/02/2021
Arrived on site to replace mag cap and diode. Replaced all parts test unit and unit test good job complete. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Georgetown, TX 78633
Jonathan S
Job Details: 07/02/2021
"Arrived on site for refrigerator not cooling in freezer. Inspected unit and work area. Found FC door not sealing. Found item in pizza storage not allowing door to close. Will need to remove ice from track and shelf to get door to close correctly. Removed ice from track and drawers. Tested door operation, found closing and sealing correctly. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Copperas Cove, TX 76522
Al
Job Details: 07/02/2021
Arrived on site and inspected top load washer leaking issues. Confirmed the complaint and accessed the back panel and observed water streaming down the back wall. Discovered the issue were being caused by a defective valve. Removed and replaced the valve and unit tested properly without leaking. Customer satisfied. JOB COMPLETE
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21IL4FW7
Near Waco, TX 76705
Tyler
Job Details: 07/02/2021
Arrived on site for refrigerator leaking water and not making ice. Upon arrival I found no clogs in drain line of freezer. Icemaker was over filled and also had cracks in liner on backside of icemaker causing water to fall into venting for rc from FC. I cleared all water and installed new ice maker. After further testing I found new ice maker was no longer leaking into FC or rc. Call complete