Arrived onsite for Dispenser wont latch closed. Upon arrival found dispenser door dose not stay closed. Need to replace dispenser. Replaced dispenser. No leaks present at this time. Job complete

Arrived onsite for ON LOW OVER HEATS - HIGH SETTING IS MORE MEDIUM HEAT - CANT ADJUST FLAMES GAP IN FLAMES / ORANGE. Upon arrival test all 5 cooktop burners and all 5 burners operate on low medium and high correctly. Unit operates as designed with no orange flame. Uploaded picture on SD. Test oven by preheating to 350. Oven heated correctly.

"Arrived on site and found wash motor solenoid has failed due to water leaking. Attempting to replace it has made leaking worse, A confident repair cannot be made due to the age of the dishwasher. No further repair should be attempted, job complete"

"Arrived on site and replaced heating element diagnosed on previous visit, after replacement dryer is working properly and heating normally

Arrived on site. Found ice bin full unit has been making ice since LM adjusting heater fill tube.

Arrived onsite to install previously diagnosed parts . Replaced lid switch. Test unit and unit now operates as designed. Calibrated unit no leaks present at this time. Job complete

Arrived on site and cleared ice fill tube once again to freezer icemaker. Cycled icemaker and it fills with water properly. Replaced triple valve per tech line recommendation on previous visit. Confirmed water pressure is 50 psi to refrigerator. Recommended that homeowner observe refrigerator for correct operation. There is no other known parts that can address issue. Techline will need to be called again if issue continues

"Arrived on site and found ice bin is full, replaced icemaker anyway and it cycled immediately and filled with water. Job complete"

"Arrived on site for a microwave that is adding time, losing time, and is opening the door during the cycles. Inspected unit and work area. The customer advised that the unit started acting up after she cooked rice in a Pyrex bowl uncovered for 12 minutes. She advised that steam was coming out of the microwave pretty profusely and after that, anytime she cooked, the unit was adding time or subtracting time or opening the door during her cook cycles. She advised this happened over the course of a two day period. And I plugged in the unit and ran the unit testing it with water and found the unit working four times in a row without opening the door or adding time. I asked the customer if she was using any specific functions of her microwave that might use the moisture sensor. She could not remember exactly what cycles she was using. The customer tested it again herself twice and could not get the unit to fault. I did advise the customer that it is possible that with the steam accumulation during that rice cooking cycle, it may have affected her controls until they completely dried. Went through the user manual and did find that the manufacturer requests a lid to be used or saran wrap to be used when cooking items inside of the microwave. Went over user care guide with the customer explaining why they dont want open steam inside of the microwave. I called Whirlpool Safety and spoke to Kelly SR# 7733801016. She advise not to make any repairs at this point and that you would get the file notated. Call complete."

"Arrived on site for a refrigerator that is leaking water out of the ice tray. Inspected unit and work area. The customer advised that the icemaker tray seemed bent and bowed potentially causing the issue. I did confirm that the icemaker tray had broken off of the motor causing the issue. The ice tray would fall forward and dump out most of the water. Replaced the icemaker and tested the unit. The unit began to work and operate as designed.

"Arrived on site and inspected refrigerator and found icemaker is frosted over. Spoke with SW and found liner is warped. Air gap cannot be corrected, due to liner, refrigerator cannot be repaired, job complete"

"Arrived on site to test unit for not cooling. Found compressor running, evap motor working as designed. But absolutely no frost pattern on evap. Unit is a R600 unit.

"Arrived on site to tts unit for door falling hard/no resistance when opening. Found right door spring came loose. Reattached hinge to spring, tested unit, unit working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for ice forming underneath ice bin. Found a sheet of ice underneath ice bin. Removed ice and completely inspected ice maker, ice box ice door and all components for signs of leak or air gap. Notice ice box was not sealing properly to rear of unit and excessive ice accumulation on rear wall from air leak. Sealed ice box with rear of RC linear as no other issues found. Advised customer to monitor. Fascia heater receiving proper voltage(120vac). Ice maker running as designed. Valve opening and closing properly. Fill tube heater engaging. No ice maker error codes.

"Arrived on site to replace previously diagnosed stops. Replaced stops, tested unit, unit working as designed. No leaks detected. Job complete."

"Arrived on site for a refrigerator not producing ice. Upon arrival the customer stated the IM began working again, but had stopped for several days. I checked temps and found the FC at 6?F, the RC at 38?F, and the IB at 16?F. Upon further inspection I found the IB completely full of ice. I then harvest and ran the fill on the IM and found it ran as designed. I called techline and spoke to JR and kept SR# 7733305103. JR recommended replacing the main control. I replaced the control and the unit is now as designed. Call complete."

Arrived on site for a job that has broken glass. Inspected unit and work area. Checked with claims and was advised that authorization and photos had been given for this customer. Replaced the cooktop glass and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for washer not drying . Ran diagnostics. For latch error code . During diagnostics latch clicked couple times trying to lock . Replaced latch . Ran both single and auto tests . All checked normal. No water leaks detected at time of service. Job complete.

Arrived on site for washer making a loud noise. Upon arrival customer described issue they were having but stated after allowing the unit to run continuously the issue had stopped and they were able to restore all functionality back to the unit. Upon entering diagnostics I found no signs of error codes or failures during testing. I did however find that the drain hose was shoved into the stand pipe too far causing a natural siphon not allowing unit to fill properly. Its likely this had led to the unit going into a flood mode and once customers allowed flood mode to end all functionality was restored. Inform customer to allow unit to run and if issue comes back to let us know. Washer functioning as designed with no leaks during test. Call complete

"Arrived on site to diagnose a cooktop with a cracked glass top. Was able to take pics of issue, but homeowner informed me they cancelled call as whirlpool was giving them a discount on a new unit and they already decided to replace unit. No services were performed today."

"Arrived on site to inspect dishwasher not dispensing detergent. Upon further inspection, the customer provided a clear glass that was fogged up and I could see leftover white detergent on the inside of the glass. I placed the unit in diagnostics showing no error codes. I removed the outer door panel to monitor the dispenser functions and tested the unit. I placed my multimeter on the black wire at the junction box to monitor amp draw to the components. The unit is operating as designed. Customer advised that they have a filtration type system to the water supply of the home. I found the rinse aid dispenser dial set too high and explained what can happen with the dial at that setting with the filtration system. I made recommendations for use and care, as well as, detergent and rinse aid us. Customer questioned if they could use liquid plumber in the unit and I advised that they should not use it, bleach or vinegar as all will cause damaging issues with the unit. No water leaks observed during service, job completed."

Arrived on site for washer not draining on heavy cycle. Customer stated that they washed a bed spread on heavy and it didnt drain. Inspected unit and work area. Performed diagnostics mode and tested operation. Found all components working as designed. Tested heavy cycle and found operating. Informed customer to wash large items on bedding cycle. No water leaks detected during service.

"Arrived on site for refrigerator RC not going bellow 47?. Customer stated unit is now working but taken 2 days for refrigerator to reach temperature and was frost buildup on damper. Inspected unit and work area. Measured temperature in FC and RC and found good temperatures. Inspected door seal and found both door sealing. Performed diagnostics mode and tested component operation. Found all components operating as designed. Spoke with customer on to insure door are shut, from customer description it possible door was not closed. No water leaks detected during service."

Arrived onsite to perform a carbon monoxide tested on a rang oven. I performed test with an carbon monoxide detector wit the oven on and off and also with the burners on and found that the detector did not go off indicating no carbon monoxide detector. I noticed that one of the burners would sputter when set to simmer I adjusted this And found burner operating as designed. Unit operating as designed job complete.

Arrived onsite for to install previously diagnosed pat. Upon arrival I installed new right side door gasket. Unit is operating as designed. Job complete no leaks

Arrived onsite for oven the burns peach cobbler. Upon arrival I performed temperature tests and found that the unit was off by 13* I calibrated the unit down by 10* and explained to cx what I had found and done. Tested unit and found unit operating as designed. Job complete

Arrived on site to diagnose a dishwasher that is not drying dishes properly. Upon inspection found no codes stored and all functions operating as designed. I asked customer if she uses rinse aid she says no that she is afraid to use it because she does not want to ingest chemicals. I advised customer that the unit is operating as designed and that using rinse aid to help dry the dishes better she understood this. Job complete no weeks found it time to visit.

Arrived onsite to install previously diagnosed pat. Upon arrival I installed new timer and tested unit and found unit operating as designed. Job complete.

"Arrived on site for washer vibrating and making banging noise . Customer is also having issues with clothes tangled. Ran diagnostics for error codes 0-5, 0-9, 1-2. Ran test wash all checked normal. No oil and slider is in good shape .Did do small adjustment to feet . Did instruct customer customer on proper loading of clothes . No water leaks detected at time of service. Job complete"

"Arrived on site , replaced left front element . Tested and all rings are properly heating . Job complete"

"Arrived on site ,replaced condensation drip pan . Also secured heater back to evaporator. No water leaks detected at time of service. Job complete"

"Arrived on site ,replaced bake element .

"Arrived onsite for refrigerator ice maker not producing ice. Upon arrival found ice bin frozen in place. Tried putting unit in defrost but did not defrost enough to pull out. Per Samsung service pointer unit is having ice room issues. Per pointer unit would possibly need Ice maker, silicon, ice bucket and valve.Service kit is not available at this time and no ETA. Customer will contact office if moving forward. DA82-02697A ice maker service kit (OUT OF STOCK- NO ETA) , DA97-14474C ice bucket, silicon WP482338, and valve."

Arrived onsite for washer not operating. Upon arrival found control completely non responsive. Also water was in tub. Found connector to drain pump failed and control was damaged. Secured drain pump connector and replaced control. Unit is now functioning properly. Job complete

Arrived onsite for refrigerator not cooling in either compartment. Upon arrival inspected unit. Both compartments are hot. Checked evaporator and had no frost pattern. Checked compressor compartment and compressor pulling .6 amps. Unit has Sealed system issues. Customer believes unit has 5 yr sealed system warranty. Customer will reach out to LG directly.

Arrived on site to test unit for unit not heating and making loud noise. Test unit and found bad high voltage magnetron capacitor and diode. Will need to replace all 3 parts

Arrived on site to test unit for fuse blowing when you close the door. Found last company had connected all the wires backwards and switches in the wrong place. Wired all wires correctly and switches correctly test unit and unit test good job complete.

"Arrived on site to install heater support. Installed missing support, home is still under construction. Water and power off so not able to test. Job complete."

Arrived on site to test unit for oven not igniting. Test unit and found bad glow igniter. Replaced igniter. Test unit and unit pre heated to 350 job complete.

"Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. Replaced ice maker, tested unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to test unit for loud noise and temperature loss, tested unit found unit at 0 and 38 degrees, crackling noise on the back due to tape flapping around condenser fan vent, no frost buildup on evaporator, damper is working good, compressor is turning on when asked too, unit is running as designed, advised customer to monitor unit and if it happens again call us back

"Arrived on site to test unit for F8E0, tested unit found code present, unplugged thermostat the fan attempted to turn on but its ceased, replaced blower fan is now turning on, pre heated unit to 350, unit is now running as designed no leaks detected job complete"

"Arrived on site to replace previously diagnosed FC door, replaced door, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for gas leak, tested unit found nothing unusual gas is igniting, when oven burner kick off, a small amount of gas is released but well with in normal range, flames are burnering clean with no orange flames, slightly adjusted oxygen mixture for oven burner, called tech line and presented my findings SR#7733797758, unit is running as designed job complete"

"Arrived on site for refrigerator that is not going the refrigerator section. Inspected unit and work area. Confirm the customers complaint and remove the evaporator cover. Found ice buildup inside of the air channel that leads down to the refrigerator section causing this issue. The customer advised that while she was on the line with customer service, they advised her to try to turn the temperature dial inside the freezer to allow more cold air into the refrigerator section. When she did this, the knob and stem broke off of the control. I did confirm this issue but I also found some of the tabs on the backside of the evaporator cover broken. Steamed out the iceman set the position to the recommended setting. Went to order the evaporator cover but found the part not listed properly. I called Whirlpool Techline and spoke to JR SR# 7733848868. He advised that the part number does not reflect the actual part number on the schematics and will need to be researched through our parts distributor. He advised to send in for research and that whirlpool and our distributor will find the necessary parts to order. Ordering evaporator cover and the office will need to contact the customer about a return date due to unknown availability.; ordrng 1 Research (Evaporator Cover)"

"Arrived on site for washer tripping breaker during finale spin/drain cycle. Upon arrival confirmed issue and found breaker tripped with washer shut down. Found f5E2 lock failure. After further testing I found the following results100ohms (bad-lidlock j6-1&2) 21.3ohms (good-drain pump), motor windings were at 5.5ohms on arrival raised to 6.7-7.3ohms after a few tests and was over heating. Will need office to get autho for replacement of control, latch, and motor replacement before rescheduling ; ordrng 1 W11026785 (Motor) and 1 Cnote (Needs autho)"

Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found on arrival ice bucket was full but melting together. I then found bucket not sealing in place due to broken locks. Found air leak into ice box melting and refreezing ice. Will need findings reported to techline the following morning with sr#7733737943. Call complete ; ordrng 1 Cnote (Need findings reported to techline)

"Arrived on site for no cool and loud noise in fresh food evaporator. Found upper section warm,no air flow,attempted to remove cover found ice build up preventing cover removal. Unit will need a new cover,part research for fresh food evaporator thermistor customer will defrost unit before next visit. ; ordrng 1 DA97-08724N (Cover) and 1 DA47-00322J (Heater) and 1 Evapthermistorfreshfood (Evap thermistor fresh food)"

Arrived on site for refrigerator not cooling well and making a loud noise. Upon arrival confirmed issue. Found temps in fc at 18 and rc at 39. After further inspection I found all fans running as well as compressor. Found no defrost issues and dampener motor/air tower functioning as designed. Found amperage to compressor at .93 on startup and rising past 1.4 quickly while over heating. Found windings to compressor not even across all windings.Found unit has sealed system failing. Found no signs of leaks. Will need office to get autho for sealed system replacement and reschedule for sealed system time. ; ordrng 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 W10171785 (Compressor) and 1 482801 (Kit) and 1 876765 (Kit 2) and 1 Cnote (Need autho/2hr repair)

Arrived on site. Diagnosed a defective right side gasket ordering new gasket ; ordrng 1 W11368721 (Gasket)

"Arrived on site for a refrigerator with an ice maker with ice coming out in clumps. Upon arrival the customer stated the ice will come out as one big block as if it is overfilling in the IM tray. Upon further inspection I found a block like this in the IB. I checked temps in the unit and found the, good. I then put the unit into diagnostics mode and ran an IM harvest. I found it working as designed. I then ran the IB fan and an IM fill. Both ran as designed. This indicates a faulty IM calling for to much water needing replacement. We will return with the parts already on order. No fee collected due to being in our 1 year warranty. Office to reschedule.; O-emld tckt"

Arrived on site for a cooktop with the front left burner throwing an F113 error when turning it on. I tested the unit and was able to replicate this. Per the tech sheet this is an open temp sensor or main control issue. I gained access to the inside of the unit and found all connections/harness good. I ohmd out the temp sensor for the front left burner and found it open. This indicates a bad sensor. In order to repair the unit it will need a new front left burner assembly. Per the tech sheet if the error is still thrown after replacement it will also need a main control. Due to this I am ordering the main control to have on hand as well. Office will need to get autho for both parts and reschedule. ; ordrng 1 WB30T10080 (Front Left Burner) and 1 WB27X33352 (Main Control) and 1 Autho (Autho)

"Arrived on site for a dishwasher not completing a cycle and with no water coming into the unit. Upon arrival the customer stated the soap will just sit at the bottom and not dissolve. I put the unit into diagnostics mode and activated all loads. I found the valve working as designed, but neither the wash motor nor blower energized at all. I activated both again while checking voltage to them and found good voltage. This indicates a bad wash motor and blower. Upon further inspection I found the rubber insulation on the bottom of the unit had separated from the tub and was breaking into pieces. I also found the valve fill hose was extremely kinked creating slow fill on the unit. In order to repair the unit it will need a new blower, motor, and fill hose. The insulation is not a separate part that can be repaired. Ordering all parts and the office to get autho and to reschedule. ; ordrng 1 WD24X10024 (Fill Hose) and 1 WD26X10056 (Blower) and 1 Autho (Autho)"

"Arrived onsite for refrigerator not cooling in both sections. Upon arrival found unit unplugged. Plugged unit in and compressor would not turn. Loud humming noise then would click off. Pulling 15amps at startup, then 8 amps, then off. Unit is R600. Locked compressor. Spoke to SW. office will order parts including plastic drip pan. Office to reschedule.; O-emld tckt"

"Arrived on site and found center electrode is broken, switch harness will also need to be replaced. knobs need to be replaced order knobs if AHS approves them; ordrng 1 W10763330 (Center electrode) and 2 W10541842 (Electrode)s and 2 W10541843 (Electrode)s and 5 W10594481 (Knobs)s"

Arrived to instal previously diagnosed and ordered part. The part provided in the order was incorrect and I added the correct one. No leaks observed during service. ; ordrng 1 WPW10130695 (Latch assembly)

"Arrived to inspect upper chamber not heating. I found the broil and bake circuits showing continuity, but further inspection revealed the main relay was melted. One spade connector will need to be replaced in the harness. Control removed for rebuilding and office to contact the CX as soon as it is ready to be reinstalled.; ordrng 1 8303883Rebuild (Control Rebuild)"

Arrived on site to diagnose a range that is not responding to user input. Found ui malfunctioning and it will need to be replaced to complete repairs. Office to set return appointment.

"Arrived onsite for Not Cooling - Both Sections. Upon arrival found both sections at room temperature. Inspected compressor and pulling.62 amps. Inspected evaporator and there was zero frost and evaporator was room temperature. Both condenser and evaporator fans are operating. Spoke with SW and determined that unit needs a sealed system repair. This is a r134a unit. Ordering compressor, evaporator, access valve, and UV dryer. Office to reschedule ; ordrng 1 W10507884 (Compressor) and 1 W11284480 (Evaporator) and 1 WPW10143759 (UV dryer) and 1 W10913906 (Access valve)"

Arrived on site to test unit for burner turning on by itself. There was something on the cooktop glass that when the burner turned on by itself it caught something on fire that cause damaged to the glass and switches and burners. Office to reschedule ; ordrng 1 AGU75049009 (Glass cooktop) and 2 EBF62174902 (Switches)s and 3 EBF62174903 (Switches)s and 1 MEE62385301 (Burner) and 1 MEE62385201 (Burner)

"Arrived on site to test unit for no cooling, tested unit found FC evaporator motor not running and PO and PF error intermittent during operation, due to the unit having multiple issue and it cant be pinpoint a specific source, got authorization to install main control, main UI, power supply board, fC evaporator motor harness with thermistors and deli UI, deli UI can defective and will need to ret to install new DELI UI, ordering part office to reschedule ; ordrng 1 Wpw10769076 (Deli UI)"

"Arrived on site to install previous diagnosed parts. Removed failed pump and control, installed new. Performed diagnostics mode and tested operation, found no components responding. Disassembled ui and found burnt circuit (see SD-QUICKPIC). Will need to replace UI and possibly harness. Office to schedule return when ETA is available on parts. ; ordrng 1 W11478523 (UI) and 1 W11591637 (Lower harness)"

"Arrived on site for washer not washing r spinning. Inspected unit and work area. Found rear left leveling foot broken. Performed diagnostics mode and found error code F5-E1 lid not opened between cycles, F7-E1 tachometer missing and F2-E1 stuck key. Ran automatic test cycle and found unit agitating. Gained access to motor and pulley. Measured motor resistance and found correct. Mead capacitor farads and found failed capacitor. Schedule return for Tuesday the 14th (CS approved date of return). ; ordrng 1 W11395618 (Capacitor) and 1 W11213957 (Leveling feet) and 1 W11026785 (Motor)"

"Arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found water droplets in the tub. Customer advised that they have a water softener system. I placed the unit in diagnostics showing no error codes. Continued with testing and tested amp draw to the components. I found the element showing 7-9amps during wash & drying cycles. Customer is using rinse aid. I found the drain filter covered in debris. I cleaned the filter and demonstrated to the customer on how to do it. Also, I found the door hinge pads are missing. I made recommendations for use & care, as well as, detergent and rinse aid use. I am ordering the hinge pads and scheduled return service for 06/11/22. No water leaks observed during service.; ordrng 2 WP8268961 (Pads)s"

Arrived onsite for refrigerator with broken door handle. Upon inspection I found that the door handle was broken and the door was scratched I am ordering 1x door skin and returning with hand. Office to reschedule.; ordrng 1 W10800785 (DOOR-SKIN)

"Arrived onsite for rang back panel that gets hot then oven is in use. Upon arrival I installed unit and tested unit found nothing out of the ordinary. I did find that the was no insulation ant the back of the unit so I ordered some. I did explain to cx why that aria of the unit gets hot when the oven is on. Office to reschedule.; ordrng 1 W11133686 (Insulation, Back Guard)"

"Arrived on site for built in microwave flashing key pad error . Powered unit down . Unable to enter diagnostics due to error keeping keypad from responding. Call to set return ; ordrng 1 W11229663 (Panel UI)"

Arrived on site to test unit for door not opening. Found bad push broken button will need to order new control panel office to reschedule ; ordrng 1 ACM75218726 (Control assembly)

Arrived onsite for washer not advancing and water in tub. Upon arrival inspected unit. Found error code blinking on display. Error for drain pump. Tilted unit and found harness to pump not secured. Secured harness and tested. Unit is now functioning properly. Customer started new load and was functioning. No leaks present at this time. Job complete

Arrived on site to test unit for not heating and leaving items a little frothy. Found error code f7e1(no heat). Cleared code and ran diagnostics with no issues. Found filter screen has excessive build up. Advised customer to clean filter and run cleaning cycle on unit to clear out build up. Also advised to purge cold water from sink prior to using unit to prevent element from erroring out. No leaks detected. Job complete.

Arrived on site for fridge making humming noise . Used sound pads on condenser coils and tightened compressor mounts . No water leaks detected at time of service. Job complete

Arrived on site for a cooktop that wont heat the right burner properly. Inspected unit and work area. Confirmed customers complaint and found that the right front element would not turn on at all. Remove the cooktop and found the element had exploded inside the element causing a short and inability to heat the element. Replace the element and tested the unit. Found the element not turning on due to improper voltage being sent to the element. Replaced the ethernet switch and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived onsite and found unit had frozen fresh food produce but responded positively to adjusting the thermostat. Advised customer on findings and provided customer instruct on using thermometers to monitor temps for proper operation. All checks good.

Arrived on site for dishwasher still leaking water. Upon arrival confirmed issue and found signs of water overfill under lower door seal at bottom of door and overfilling over the tub. Upon further inspection found no errors in diagnostics and one tub has a door there was not enough water in the tub to account for a bad valve but I did find that unit would overfill the door when in a heavy spray cycle indicating water could possibly be leaking from the motor or spring assemblies into the tub at high pressures in and out the door. Informed customer of findings.

Arrived on site for washer needing previously diagnosed rods. Upon arrival installed required part. Ran 2quick was cycles to insure tub would stay lvl and found no leaks or failures during tests.

Arrived onsite for control issues and determined glitching and unresponsive touch panel. All checks good. Unit is now operating as designed.

Arrived on site and found drain pump is not running. Remove standing water and found drain pump is jammed by pocket debris. Replace drain pump. Customer is aware after showing them what has caused drain pump to fail. Job complete

"Arrived on site. Removed bottom grill found exchanger line to evaporator heavily corroded uploaded picture unit will need an evaporator for a proper repair.

Arrived onsite and found the door seal slot had been dislodged from the bottom right rivets. Bent slot as far back into place as possible. Advised customer on full repair requiring the replacement of the tub. Provided some advice on workaround options.

Arrived onsite and found unit operating with failed pump. All checks good. Unit is now operating as designed.

Arrived onsite to replace only the evap cover at customers option. Replaced the evap cover

Arrived onsite and replaced the belt. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite and replaced display control to repair. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived on site to install previously diagnosed parts. I installed the valve and then tested the unit. The unit began working as designed. No leaks observed at the time of service. Call complete.

"Arrived on site for a refrigerator with no cool. Upon further inspection I found both compartments with no cool and no frost pattern. I also found the mullion significantly hotter than it should be and constantly running. I gained access to the back of the unit and found the compressor overheated and also constantly running. I checked amp draw to the compressor and found it at .8 amps. This indicates a control and SS failure. I also found the water line leaking at the valve, and a sign of a leak from the water line into the IM. Upon further inspection I I found the waterline to the IM actually cut in half. I informed the customer on my findings. The customer stated they were only trying to fix it temporarily before they remodel their kitchen.

"Arrived on site for a washing machine throwing error codes. Upon arrival the customer stated the unit is not working, and prior it would just randomly change cycles and never be accurate on the UI. I put the unit into diagnostic mode and found stored error code F6E2 for communication error and F2E1 for stuck button. I cleared the error codes. I then tried to run a diagnostics cycle and found the buttons not working properly and the selections not responding. Upon further inspection I found the gearcase had significant oil indicating a failing gearcase. In order to repair the unit it will need a console, control, gearcase, and slider. I informed the customer on my findings, and they just want to repair the console and control. I installed both parts and then tested the unit. The unit is now working as designed. Call complete."

Arrived on site for a range leaking gas. Upon arrival the customer showed me pictures of bubbling leak detector on the regulator. Upon further inspection I found a sever crack running down the regulator. I replaced the regulator and then tested the unit. I put leak detector on all connections again and could not find any leak. I then activated all burners and verified functionality. Call complete.

Arrived to inspect door alignment issues. I found the cabinet incorrectly set and the doors would not align. I corrected the cabinet issue and set the door height. I tested the unit and it operated as designed. No leaks observed during service.

Arrived on site for oven no responding. I spoke to the customer and found out they recently had a power outage. I tested the unit and found it working properly. I found no fault codes in diagnostics. I found all buttons and functions working as designed. Job complete.

Arrived on site for wall oven showing F2e1 error code. I inspected the unit and work area. I verified the error. I found the left side buttons not responding. I gained access to the console and tested the harness. I found the harness in good condition

Arrived onsite and found unit evap harness connector to heater failed. Repaired unit by replacing evap harness. All checks food. Unit is now operating as designed.

Arrived onsite for dishwasher with a f9e1 code. Upon inspection I found that the code did not show up in diag. I check the drain hose for a high loop and found that it did not have one. I corrected the and tested unit and found unit operating as designed. Job complete

Arrived onsite for ice machine not producing. Upon inspection I found that the machine was turned off. I put unit into diag mode and tested all function all all showed ok in diag. Go a full frost pattern when testing the compressor/ evap. Upon operating as designed job complete.

Arrived onsite for gas leak in the manifold. Replaced manifold and found dryer is now operating as designed without leaking.

Arrived onsite and found fridge thermistor out of range causing continual sub freezing temperatures.

"Arrived on site and inspected refrigerator and found fresh food sign drain is clogged. Found drip pan has rusted away. Removed rusted drip pan and cleared drain tube with steamer.

"Arrived on site and inspected washer and found dispenser drawer overflows immediately. Found the cap for the detergent bottle has been dropped into the drawer and is blocking the fill tube into the tub, took multiple pictures. Home is a short term rental and the last guess they had probably dropped cab into dispenser drawer. Washer is operating properly after correcting it, job complete"

"Arrived on site and inspected dryer and found it is squealing while running. Disassembled dryer and found tension pulley is squealing. After replacing belt, all support wheels, and pulley dryer is running normally, job complete"

Arrived on site for refrigerator leaking water and not cooling. Upon arrival confirmed issue. Found unit unplugged. Verified stable power supply and restored power to unit. I then found all fans running as well as compressor. Found amps fluctuated between .8-1.3. Found evap coil frosting over onFront row only. Found separations between liner on both sides of compartments as well as liner damage in rc compartment. Also saw void in insulation behind unit. Unit cant be repaired due to liner damage. Will need findings reported to ahs.

Arrived on site dryer not turning on. Upon arrival confirmed issue. Found after further testing that unit had a stable 240v connection. I then found thermal fuse and cut off and blown and element coil was starting to bow and warp (caused from normal) causing the short in all 3 parts. I then reassembled and tested dryer. Found dryer heat cycling as designed with no failures or odd fluctuations in temp. Call complete