Near Georgetown, TX 78633
Al
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect dishwasher leaking from under in the middle.Confirmed the complaint and removed and replaced the pump and motor.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete
Near Hutto, TX 78634
Tyler B.
Job Details: 10/16/2019
REFRIGERATOR GE PGCS1NFZSS "Arrived on site for unit not cooling, found compressor not running, unit will need inverter, possible control; ordrng 1 CNOTE (PART AUTHO) and 1 WR49X10283 (inverter kit) and 1 WR55X11064 (board main combined)"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/16/2019
DRYER WHIRLPOOL WED5620HW1 "Arrived on site for “no power to unit” complaint. Inspected unit and found control panel not responding, despite correct operating voltage. Removed and replaced faulty control panel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near , TX 78744
Leonardo
Job Details: 10/16/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for left rear burner turning off when in low. Adjusted flames test unit and unit test good job complete.
Near Austin, TX 78705
Wesley
Job Details: 10/16/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived onnsite and replaced control. Unit is now operating as designed. All checks good.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker inlet tube to be clogged with ice, due to faulty inlet tube heater. Spoke with Bruce, at techline(SR# 7726130011). Removed and replaced ice maker inlet tube heater and refilled ice maker. Unit is performing as designed. No leaks detected, at time of service.
Near Waco, TX 76710
Chase
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site customer complaint was unit will not run found the door switch is broken needs to be ordered and customer called so we can go back out and install new part all lines are dry ; ordrng 1 W11035628 (latch)
Near Georgetown, TX 78628
Al
Job Details: 10/16/2019
WASHER AMANA NTW4516FW3 Arrived to inspect unit not powering on.I put the unit in diagnostics test mode and unit paused for a second and then tested as designed.I calibrated the unit and let customer simulate washing a load and unit still operated as designed.All water lines were dry at the time of service Job complete
Near Austin, TX 78737
Leonardo
Job Details: 10/16/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to test unit for unit not heating correctly. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete
Near Austin, TX 78733
Luis
Job Details: 10/16/2019
REFRIGERATOR GE PFSS6PKXASS "Arrived on site for no water. Tested dispenser no water,removed bypass loud noise from filter head some water then stops,disconnected outlet Lin from filter head no,water diagnosed unit will need a new filter head. ordrng 1 WR17X12469 (FILTER HEAD)"
Near Austin, TX 78738
Brandon
Job Details: 10/16/2019
DRYER WHIRLPOOL WED8500DC3 "Arrived on site for customer complaint of dryer not starting, found error codes F2e1 f4e4, if problem continues, will need UI console. Unit tested good at time of service."
Near Round Rock, TX 78664
Arthur B.
Job Details: 10/16/2019
REFRIGERATOR MAYTAG WRT318FMDW00 "Arrived onsite to install new compressor,evaporator and dye drier to top mount refrigerator from prior tech’s diagnosis. Removed compressor and evaporator. Installed new replacements using braising methods. Vacuumed unit down and charged unit with 4.6oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern and air flow. Advised customer to allow 24hrs for temperatures to settle. No other issues found. All water connections were dry at time of services."
Near Austin, TX 78752
Joseph C.
Job Details: 10/16/2019
REFRIGERATOR GE GSH25JSTASS "Arrived on site for “not cooling in freezer, but cooling in fresh foods area and making ice” complaint. Inspected unit and found low frost at bottom of evaporator. Spoke with LM and sent pic. Determined problem to be sealed system issue. Ordering new compressor, access valve, evaporator and drier. Will need two hours and sealed system tech.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 2 WPW10143759 (dryer)s and 1 WR87X20798 (compressor) and 1 WR87X29147 (ref evaporator)"
Near Austin, TX 78759
Tyler B.
Job Details: 10/16/2019
DRYER MAYTAG MEDC465HW0 Arrived onsite for drum and wheels replacement. Replaced drum shaft and rollers with repair kit and test good
Near Round Rock, TX 78665
Arthur B.
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for customer complaint of dishwasher leaking from underneath. Removed toe plate and found water leaking from heater bracket on tub. Rust had made hole on tub causing leaking. Unit will need tub replacement to complete repair. OF to R/S once authorization is given. ; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10681506 (tub-dishwr)
Near Austin, TX 78704
Wesley
Job Details: 10/16/2019
WASHER MAYTAG MVWC416FW1 Arrived on site and found agitator bolt backing out. No other issues. Advised customer on simple repair. Unit is now operating as designed. All checks good.
Near , TX 78611
James
Job Details: 10/16/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new harness controls and blower. Tested operation and found same fault. Called tech line and spoke to Robert #7726124219.
Near Austin, TX 78747
Robert
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on job for complaints of no filling. Replaced housing and test. Water flow good. No leaks detected at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not filling with water. Performed diagnostics mode and found fault code F4-E4 motor not running and F3-E3 failed calibration. Monitored test cycle, found no water. Checked voltage to inlet valve and tested for incoming water? Found failed valve. Removed valve and installed new. Tested unit and found float switch assembly missing. Will need to replace missing float switch parts.; ordrng 1 WPW10316267 (FLOAT SWITCH HOUSNG) and 1 WPW10195037 (FLOAT LEVER)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "arrived on site to inspect refrigerator ice maker not operating. Upon further inspection, the customer advised that the ice maker began working again. I tested temps in the FC=15 degrees and the RC=43 degrees. I found ice built up on the side walls of the FC section at the door opening which could be allowing warm air into the FC section. Also found large gaps between the cabinet and chassis at the FC door opening. No ice build up on either evaporator. I placed the unit in diagnostics and tested the ice maker on tests 56, 57, 59, & 45. I found error code E2 in test 56. When I tested the ice maker it operated as designed. I turned the unit off at the breaker for approximately one min, then cycled the power back on. Tested the ice maker in tests 57 & 59 again and checked error codes in test 56 and the error cleared. I advised the customer of my findings. I sealed the gaps with manufacturers approved silicone and leveled the unit as the FC door and RC
Near New Braunfels, TX 78130
Kevin
Job Details: 10/16/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found it is heating properly, temperature is good on all cycles but there is very little airflow through lint screen. Removed vent hose from rear of dryer and airflow has returned explained to customer that this is likely reason for their experience. Showed customer the difference between the airflow with the vent attached and unattached. Documented issue with tech line. 7726125263"
Near Austin, TX 78738
Luis
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling issue in fresh food. Removed deli drawer found fresh food evaporator incased in ice diagnosed faulty thermistor,defrosted evaporator replaced fan motor that includes thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie,secured back cover with four screws.
Near Austin, TX 78749
Robert
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived on job to replace cover. After replacement test operations and found the water pressure low. Replaced valve. No leaks detected at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found control board was not ordered, only two consoles.ordrng 1 W11322903 (ACU)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2019
VENTHOOD KITCHENAID KXD4636YSS0 "arrived on site to install previously diagnosed and ordered part(s). Along with Senior Tech PR, we inspected the unit to find out why it won’t operate on it’s own. After further inspection, we found that one of the switches was damaged and not sending signal to the monetary switch to allow the unit to operate freely. I removed and replaced the switch ad reassembled the unit and tested. The unit operated as designed. At the previous service call, I had to replace the motor. Today, I replaced the switch ad a spring.
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for customer complaint of dishwasher leaking from venting. Removed door and found vent damper not closing.Removed and replaced vent assembly,deflector and control. Reassembled. Vent now works as designed. All water connections were dry at time of service."
Near Lakeway, TX 78734
Brandon
Job Details: 10/16/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of unit shutting down, I ran wet towels for 35 min, unit tested good. Customer says she has to run towels 2 times, instructed to have vent checked. Also instructed customer if happens again to run 2 loads before we show up so we can try to catch it in the act."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/16/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for customer complaint of unit not keeping time, found UI console was faulty, I replaced console, unit tested good."
Near Austin, TX 78703
Luis
Job Details: 10/16/2019
ICE MACHINE KITCHENAID KUIC15PLXS1 "Arrived on site for no ice and loud noise ran diagnostics found no water entering reservoir and loud noise is from pump running with no water,unit passed all other diagnostic . Installed new a new valve,ran diagnostics good water flow unit working as designed.
Near Hutto, TX 78634
Thomas L.
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KFIS20XVMF2 "Arrived on site floor no cool condition. Found unit cold, 2 degrees in freezer and 36 in fresh food section, and cycled off. Opened doors for a about 4 minutes and fans, damper, and compressor all cycled back on. All water connections are dry."
Near Waco, TX 76711
Chase
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site customer complaint was fridge was not cooling properly remove the back wall replace the heater reassembled fridge started cooling everything work great all lines are dry
Near Liberty Hill, TX 78642
James
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site and installed new compressor, stub and drier. Vacuumed system to clear and test for leaks. System held vacuum for 20 minutes. Charged with 4.8oz 134a and tested for proper operation. Unit tests good. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/16/2019
RANGE GE PT7800SHSS "Arrived on site to replace high voltage transformer due to noise issue. After replacing, unit tested good."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWS02 "Arrived back on site for unit not dispensing water. Found housing faulty, removed and replaced and tested good
Near , TX 78634
Thomas L.
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to inspect unit. Mrs customer informed me that the unit doesn’t heat properly, it sparks, and sometimes the unit won’t start and she had to unplug the unit to make the fan stop running. Tested unit by heating 1 cup of water repeatedly. Unit works properly every time. Unit is working at 1439 watts per watt meter. Voltage stays constant at 118 volts."
Near Austin, TX 78701
Leonardo
Job Details: 10/16/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to replace harness. Replaced harness test unit and u it test good. Job complete.
Near Austin, TX 78717
Lou
Job Details: 10/16/2019
DISHWASHER KITCHENAID KUDC10IXSS0 "arrived on site to inspect dishwasher not working. Upon further inspection, I attempted to place the unit in diagnostics and the unit did not respond. I found the unit was hardwired and I tested voltage at the junction box. The unit showed 122V. I removed the outer door panel and found that the control had shorted at the power connector. I tested voltage at the connector and it showed zero volts. I advised the customer of my findings. No water leaks observed during service, job completed.
Near Martindale, TX 78655
Leonardo
Job Details: 10/16/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to replace panel and drawer. Replaced parts test unit and unit test good job complete.
Near Austin, TX 78738
Brandon
Job Details: 10/16/2019
ICE MACHINE WHIRLPOOL KUIC15NRXS1 "Arrived on site for customer complaint of no ice production, found grid cutter failed, I replaced grid cutter, unit tested good.
Near Briarcliff, TX 78669
Andy
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher with dispenser issues. Tested and inspected unit and found failed dispenser door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Temple, TX 76504
Chase
Job Details: 10/16/2019
OVEN WHIRLPOOL WFE505W0JS0
Near Austin, TX 78732
Andy
Job Details: 10/16/2019
OVEN WHIRLPOOL GBD307PRS00 Arrived on site for oven no control panel not operating. Tested and inspected unit and found UI responsive but unit control has failed.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/16/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onsite for unit with fan error, removed and inspected wiring, checked good, replaced blower and tested good"
Near New Braunfels, TX 78130
Richard
Job Details: 10/16/2019
WASHER WHIRLPOOL CAE2745FQ0 "Arrived onsite to install new parts ordered. Installed new gear case , motor,control,actuator, ran a calibration and washer tested fine no leaks detected.
Near Austin, TX 78749
Leonardo
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found disposal still had plug. Removed plug test unit and unit draining correctly job complete.
Near Austin, TX 78739
Brandon
Job Details: 10/16/2019
WASHER WHIRLPOOL MVWB850YW1 "Arrived on site to replace bearings, stator, and rotor, found outer tub is needed was damaged due to customers continued use after bearings had failed. Ordering outer tub. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10381078 (outer tub) and 1 WPW10357576 (washplate)"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and inspected refrigerator and found freezer temp is -10 degrees, fresh food temp is 50 degrees. There is no ice production and frozen water droplets in the freezer. Fan in freezer is strong enough to feel airflow out of vents to ice maker box. Spoke with techline and they recommended replacing UI. 7726128190 ; ordrng 1 W11099702 (panel-ui)"
Near Austin, TX 78722
Joseph C.
Job Details: 10/16/2019
WASHER LG WM3770HWA "Arrived on site for “water leaking” complaint. Inspected unit and found bellows, from dispenser, to tub, to be worn through and leaking. Removed and replaced worn bellows. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Al
Job Details: 10/16/2019
WASHER MAYTAG MVWB835DW4 Arrived to inspect washer not advancing past delicate.I attempted service test mode and unit is now stuck in normal mode.I attempted service test mode again and unit never completed test mode.The error code was STUCK UI.Ordering Console Will return with all other previously diagnosed parts.; ordrng 1 W11112656 (CONSOLE )
Near Kingsland, TX 78639
James
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL KDTE304GPS0 Arrived on site and tested operation. I found no response from ui. Ever irked voltage and found loose connection. Corrected issue and tested. Unit has communication error for ui. Installed new ui and control. Tested operation and found unit working properly. Job complete
Near Gatesville, TX 76528
Chase
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site customer complaint was there is some frost buildup in the freezer found that the light switch was stuck I’m stuck the light switch push it numerous times the light went on and off with the fan came on and off call the customer to get the rails and some of the ice out needs to be unplugged got as much as I could at time of service all lines are dry
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to replace control board for washer. Replace part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Seguin, TX 78155
Kevin
Job Details: 10/16/2019
WASHER MAYTAG MVWB765FW2 "Arrived on site and found F6E2 error code. Removed UI inspected control boardJob complete"
Near Austin, TX 78758
Scott
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ10 Arrived on site for poor water flow from dispenser . Filter head has failed due to bad filter . Replaced filter head . Left bye pass in and recommended new filter . No water leaks detected at time of service . Job complete
Near Spicewood, TX 78669
Andy
Job Details: 10/16/2019
VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site for vent hood not working. Tested and inspected unit and found fan not spinning. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78758
Scott
Job Details: 10/16/2019
DRYER WHIRLPOOL WED560LHW0
Near Austin, TX 78758
Dona
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site and replaced damaged refrigerator door and nameplate. All checks good, job complete."
Near Austin, TX 78746
Luis
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Arrived on site to install parts prev tech ordered. Installed new ui control,powered unit on tested dispenser good,ran diagnostics all test passed."
Near Austin, TX 78758
Dona
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to replace damage refrigerator door name plate and shelf. All checks good, job complete"
Near Austin, TX 78758
Dona
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site to replace damage freezer door. Found existing door has a four pin harness and the new door has a six pin harness. Freezer door will have to be re-ordered and office will reschedule; O-emld tckt
Near Buda, TX 78610
Robert
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on job for complaints of temperature too warm. Found the evaporator frosted. Removed ice and test heater. Replaced thermistor. No leaks detected at time of service.
Near Austin, TX 78758
Dona
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to replace damaged refrigerator door. Replace door and nameplate, all checks good job complete."
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to diagnose a range with an oven that is not operating. Tested unit and found failed control board. Replaced board and tested unit. Found all is functioning properly at this time. Covered under warranty per MS.
Near Hutto, TX 78634
Tyler B.
Job Details: 10/16/2019
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for unit turning off while heating, found element touching metal. Replaced and tested good"
Near Georgetown, TX 78628
Lou
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher leaking water and water standing in the tub. Upon further inspection, I found a small amount of water in the tub, so I pressed the cancel button and engaged the drain pump. The unit drained the water. I checked the disposal and turned it on and it was clear. I ran the unit in diagnostics showing no error codes. The unit operated as designed with the drain pump draining the water as designed. The customer advised that they have a water softener. I made recommendations for detergent and rinse aid use, as well as, use and care. Also, I found that the door gasket was not installed properly. I reinstalled the gasket and did not observe and leaks during testing. I advised the customer if they have any further issues to contact the office and schedule service. No water leaks observed during service, job completed."
Near Austin, TX 78734
Andy
Job Details: 10/16/2019
DRYER WHIRLPOOL WED9400SW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Leander, TX 78641
Jonathan
Job Details: 10/16/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for front right burner not lighting and the rest of burners not changing in seatings. Inspected front right burner and found wrong orifice in. Corrected orifice and checked all other orifices. Tested all other burners and found customer was stating that the flame size will not change from high to medium. Explain to customer that flame will not charge but forced BTU will. All tested good.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Arrived on site to install previous diagnosed part. Gained access to ice maker assembly. Removed wire harness and ice maker and installed new. Gained access to water reservoir housing. Removed failed housing and installed new. Tested water dispenser operation while monitoring for water leaks. Cycled ice maker and monitored cycle. All tested good, no water leaks detected.
Near Austin, TX 78717
Lou
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered parts. Due to the microwave interior light not working, I removed and replaced the interlock/switches and tested and still the light did not come on. I contacted Techline and spoke to Steven and advised of the issue. He advised to test voltage to the transformer, which I did at previous service call and got 125V. I retested and got 123V. I tested the light housing and got 12V. Steven advised to replaced the housing. I replaced the housing and the light still did not come on; therefore, I replaced the bulb and it operated as designed. Steve provided File #7726127139. I reassembled the unit and placed back in its space. Job completed."
Near New Braunfels, TX 78132
Richard
Job Details: 10/16/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher control not working properly. Ran diagnostics and found that the control panel is not functioning correctly. Replaced panel. Upon inspection of control board found that its not the right control board for this dishwasher. The model number that was previously there was not the right model number. I updated the model and ordering the control board. Office to schedule. ; ordrng 1 W10866124 (cntrl-elec)
Near Round Rock, TX 78665
Paul
Job Details: 10/16/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for the refrigerator with a no ice condition. I found the ice maker working as designed. The issue is it’s not dispensing ice due to the auger shaft missing. Mr stated the doors are popping open also. I found the hinge closure bushings missing so the doors are not self closing. I replaced the door UI that was damaged when replacing the doors and I left the nameplate with the customer per mr’s request. The door bushings & auger shaft need to be replaced. Ordering 2EA W11223833 HING-BUSHG & W11228132 SHAFT. ; ordrng 2 W11223833 (HING-BUSHG)s and 1 W11228132 (SHAFT)
Near Austin, TX 78741
Robert
Job Details: 10/16/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of not starting. Found the fuse open. Replaced fuse and check operation.
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2019
REFRIGERATOR LG LFX31925ST/00 "arrived on site to inspect refrigerator no cool. Upon further inspection, the customer had the unit cleaned out and unplugged when I arrived. I plugged the unit in and removed the back cover and found that the compressor was not on. The condenser fan was operating, but the unit is still not cooling. I advised the customer of my findings No water leaks observed during service, office to schedule return service. Unit left unplugged. ; ordrng 1 ADH73150210 (DRIER) and 1 CNOTE (JIG) and 1 TCA38091801 (COMPRESSOR ASSEMBLY) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78717
Jonathan
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for refrigerator not dispensing ice. Confirmed warranty coverage through office (CW), found warranty coverage. Performed diagnostics and tested ice maker operation. Found auger motor not activating. Gained access to motor and found motor under a block of ice. Thawed ice out with steamer and tested motor resistance and found opened. Cleaned drip line in door. Installed new motor and assembled unit. Tested operation. All tested good, no water leaks detected."
Near Buda, TX 78610
Leonardo
Job Details: 10/16/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace panel and found damaged panel when customer was inspecting the panel. Will order new panel W11097777. Office to reschedule ; ordrng 1 W11097777 (PANEL )
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Removed and replaced failed wash motor. Unit now operates properly with no water leaks. Customer had multiple appointments so she left the door open for me to do the repairs.
Near New Braunfels, TX 78132
Richard
Job Details: 10/16/2019
DRYER MAYTAG MEDC465HW0 "Arrived onsite to install parts ordered. After installing timer ,motor. Dryer was still not heating. Before calling tech line I checked for voltage and found that the outlet was only putting out 120VAC . The dryer needs 240 vac to run properly and to heat. Low voltage is the reason why the dryer was not heating. Not sure if the previous technician checked for voltage on 1st call."
Near Pflugerville, TX 78660
Paul
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Near Wimberley, TX 78676
Brandon
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of unit not cooling and tripped the breaker, found compressor was faulty, no continuity between pegs of compressor. Ordering compressor, filter drier, and access valves. ; ordrng 1 Tj90sf8404 (ACCESS VALVE ) and 1 W11100924 (COMPRESSOR ) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78681
Paul
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL KDTE204DSS0 Dropped off the retainer to the customer.
Near Austin, TX 78747
Luis
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for water leaking. Removed deli drawer found fresh food evaporator incased in ice. Unit will need Evap fan motor that includes thermistor harness. Customer will defrost unit; ordrng 1 CNOTE (LM AND FIRST CALL) and 1 W11087438 (MOTOR EVAP FF)"
Near Austin, TX 78701
Leonardo
Job Details: 10/15/2019
DISHWASHER KITCHENAID KUDS03FTSS2
Near Austin, TX 78717
Tyler B.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived onsite for unit not cooling. Found all lights and evap fans, cond fans. And compressor rerunning. Found temp in r c @68 fc @69 found no frost on evaporator. Took pic. Unit will need compressor and evaporator and specified weight of Freon to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR WINDOW ) and 1 TJ90SF8404 and 1 W11209866 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"
Near Round Rock, TX 78681
Paul
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator that has not made any ice since the previous repair. I found the FC temp at 29 degrees still because the coil was still completely frosted up and there was no air flow. I defrosted the coil and explained to the customer that the unit is dropping temp rapidly and is working as designed. I explained to ms that she should have ice in the morning and if not to call the office. Call complete.
Near Austin, TX 78735
Leonardo
Job Details: 10/15/2019
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site to test unit for new problem cook top on light staying on. Tested unit found that LF and rr infinite switches both shorted out. Replaced both infinite switches. tested unit, unit test good at this time. Job complete"
Near Austin, TX 78729
Paul
Job Details: 10/15/2019
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived onsite for the dishwasher with the pod still not dissolving. I checked stored error codes and found an F6E1 & F6E2. I found nothing under the float switch and nothing in the tub that could had caused the switch circuit to open. The fill valve is working as designed. The unit completed the diagnostics cycle and worked as designed. I went over a few things with the customer to check if the issue happens again. I also asked the customer about water pressure issue and she stated that she hasn’t experienced any issues but some of their neighbors have been complaining about high pressure. I explained to the customer that high pressure could lock the valve up and if the unit did it again to turn the hot water on at the sink and see if the unit would fill and work properly. I explained that this would let them know if it was a pressure issue and they would need to call someone to have the street valve changed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 10/15/2019
DRYER HOTPOINT HTDX100ED4WW Arrived to inspect unit not powering on.Checked voltage at the outlet and got 244/122/122.Removed and replaced the timer.Reassembled and unit began operating as designed.Job complete
Near Leander, TX 78641
Jonathan
Job Details: 10/15/2019
RANGE JENN-AIR JGCP436HL00 "Arrived on site for cooktop not igniting. Performed diagnostics and tested unit. Found no gas getting to burners. Checked regulator and gas to unit. Found regulator clogged. Removed failed regulator and installed new. Tested operation, all tested good."
Near Austin, TX 78721
Scott
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for I’m freezing and spilling in freezer bottom . Found valve dripping and extension broken . Replaced valve, will need to order extension . No water leaks or drips detected . Please call to set return . ; ordrng 1 WP2203024 (tube-inlet)"
Near Kyle, TX 78640
Leonardo
Job Details: 10/15/2019
COOKTOP WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for f9e0. Test unit and found bad outlet. Neautral wire had 120 volts it should be at 0 advised customer to contact electrician job complete.
Near Austin, TX 78723
Joseph C.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site for “icing up in freezer” complaint. Inspected unit and found gap between freezer door and mating surface of cabinet. Used heat gun to reshape gasket to fit as designed. No leaks detected, at time of service. Unit is performing as designed."
Near Georgetown, TX 78628
Chase
Job Details: 10/15/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site customer complaint was that their surface rust a little bit on the cooktop told her to buy a product called barkeeper that helps get the little bit of surface rust off the cooktop everything else works great
Near Austin, TX 78744
Kevin
Job Details: 10/15/2019
DRYER FRIGIDAIRE FDE336RES1 Arrived on site and found customers issue it was reported incorrectly. Customer issue is that felt has deteriorated and is causing damage to clothing. Will need to bring back felt and basket seal to correct issue.; ordrng 1 5303937139 (felt glide asm) and 1 t5303283286 (BASKET SEAL)
Near Temple, TX 76502
Chase
Job Details: 10/15/2019
REFRIGERATOR LG LSXS26366D.ASBCNA0 Arrived on site customer complaint was not making ice check the temperature it was already negative in the freezer put the icemaker in test mode the icemaker was not on on the display turn the ice maker on icemaker cycled and dump the ice and filled with water all lines are dry
Near Manor, TX 78653
Cliff
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found water fill line frozen over. Thawed line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78734
Andy
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL KDTE234GBS0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Unit is in show room and not hooked up to water or power so could not test. No other repairs are needed at this time.
Near Georgetown, TX 78628
Chase
Job Details: 10/15/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site customers complaint was that ice machine it’s not making ice but it’s not making ice perfectly fine there’s nothing wrong and I can find at the moment but customer needs to order a new filter because the filter light is on all lines are dry
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/15/2019
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site for left front burner not working. Found that the left front burner had failed. Removed and replaced left front burner. All burners, the bake element, and the broil element worked properly."
Near New Braunfels, TX 78132
Robert
Job Details: 10/15/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on job for complaints of too much ice. Recommend replacement of bin thermistor No leaks detected at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 10/15/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to install previous diagnosed parts. Removed failed orifices and installed new. Tested operation, all tested good."