Near Austin, TX 78748
Leonardo
Job Details: 10/17/2019
OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site to test unit for not getting up to temperature. Tested unit to get 350, calibrated unit to plus 30, unit got up to 357. Unit test good, no issues. Job complete"
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW8700EC1 "Arrived on site for customer complaint of unit not washing properly, found wash plate slipping, replaced washplate, unit tested good."
Near Blanco, TX 78606
Brandon
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of low ice level, found ice maker fan running in diagnostic mode but not in normal use. Ordering controls, fan motor, ice maker, and repair kit for liner cracking. ; ordrng 1 8201700 (repair kit) and 1 W10832970 (cntrl-elec) and 1 W10833801 (fan) and 1 W10898445 (cntrl-elec) and 1 W11109572 (ICE MAKER) and 1 W11171229 (CONTROL) and 1 W11224256 (CONTROL)"
Near Austin, TX 78732
Andy
Job Details: 10/17/2019
DRYER LG DLE7200WE Arrived on site for dryer flow sense code. Upon arrival customer informed customer stated that code would come up and the check lint light would come on and that lint screen was clean. Customer pulled out lint screen to show me and it was full. Customer removed lint and placed lint screen back. Tested unit and all operations are normal. Found no codes or lint light coming on.
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ02 Arrived on site and tested operation. Customer stated she cycled the breaker and the display came back on and has worked for that past 3 days. No faults in memory and all functions test good. Instructed customer that if the issue returns to please leave unit in failed state so that the cause of the failure can be identified. Job complete
Near Round Rock, TX 78665
Paul
Job Details: 10/17/2019
MICROWAVE KITCHENAID KMHS120ESS8 Arrived onsite for the microwave that was making noise. Mr stated the noise was coming from the fan when it was in use but it stopped and sounds normal now. I tested the fan and it is functioning as designed. I suspect something came down the vent pipe and it blew itself out. The unit is working as designed. Call complete.
Near The Hills, TX 78738
Andy
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 Arrived on site to install previously diagnosed parts. Upon arrival customer informed that she attempted to remove ice and possibly damaged drip pan and evaporator cover. Inspected and found damage. ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11211387 (EVAPORATOR COVER ) and 1 WPW10537710 (DRIP PAN)
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/17/2019
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site to test power from the wall, found power was correct. Tested unit and got F1 E6 error code. Contacted tech-line to report power was coming in correctly. Tech-line advised to check fuses and appliance manger file number 7726009203. Tested unit, Found that inverter board was burnt out. Replaced inverter board, magnetron, filter board, power supply board, and appliance manager. Test unit cooked 5 different foods. Unit working as designed at this time. Job complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for compressor failure. Removed failed compressor,installed a new compressor and a uv drier. Evaporator was already replaced when tech support advised to replace due to leak at manufacture weld joint. Vacuumed system down for 30 min,unit held vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for unit leaking water while not in use, found valve leaking in to tub. Removed and replaced valve and tested good. No leaks on site"
Near San Marcos, TX 78666
Richard
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite for the refrigerator freezer compartment has frost build up. Upon inspection found that the freezer door gasket was not sealing properly. Applied heat to the gasket using a heat gun and stretched out gasket to make it seal better. Gasket is now sealing and freezer door tested good. Ran diagnostics and all functions tested good. Complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 10/17/2019
OVEN WHIRLPOOL WFE505W0HB1 Arrived on site for “F1E0 error code” complaint. Inspected unit and found bake relay shorted. Removed and replaced ted unit. Unit is performing as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE334GPS0 arrived on site to inspect dishwasher with no incoming water. I placed the unit in diagnostics showing error code F6E1. I cleared the code and continued with testing. The unit did not dispense water into the tub. I verified the switch was good and found the switch arm was not engaging with the switch. I checked the float inside the tub and found a large piece of debris wedged under the float. I advised the customer of my findings and removed the debris and retested. The unit operated%2
Near Granger, TX 76530
Cliff
Job Details: 10/17/2019
WASHER AMANA NTW4516FW2 Arrived on site to diagnose a washing machine that will not complete cycles. Found capacitor not wired causing motor not to run. Rewired capacitor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 10/17/2019
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine not making ice. Customer stated that unit was installed yesterday and didn’t make ice until she reset circuit breaker and adjusted drain line. Found unit full at time of service. Inspected insulation. Performed diagnostics mode and tested all operations. All passed. Spoke with customer on user care guide. All tested good, no water leaks detected."
Near Marble Falls, TX 78654
James
Job Details: 10/17/2019
ICE MACHINE WHIRLPOOL KUID508HPS00 Arrived on site and tested operation. Ran diagnostics and found all functions test good. Heat coming from unit is normal and unit is turning off and on properly. Unit operating as designed. Job complete
Near Austin, TX 78717
Lou
Job Details: 10/17/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven display. Upon further inspection, I found that the oven display was not functioning properly and had black lines running side to side. The unit is operating as designed, but the display is bad. I attempted to clear the display by turning the power off at the breaker, but it did not correct the issue. I am ordering the console ordrng 1 W11351998 (CONSOLE)"
Near Austin, TX 78758
Paul
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the dispenser drawer and ran a quick wash test cycle with the extra rinse turned off. The unit completed the cycle and worked as designed with no leaks from the drawer. I ran a second quick wash cycle with the extra rinse option turned on and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/17/2019
RANGE WHIRLPOOL WFE770H0FZ2 Arrived onsite for customer complaint of freestanding range not heating in oven and shorted in back. Found black power wires shorted out. Removed an replaced harness and installed customer provided power cord. Reassembled and tested. Unit now works as designed. No other issues found.
Near New Braunfels, TX 78132
Richard
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator not cooling. Now the freezer is no longer freezing. And fresh food compartment is still not cooling. Sr# 7726009226. Called tech line and found that the compressor was not working.
Near Austin, TX 78723
Joseph C.
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site for “unit keeps tripping breaker” complaint. Inspected unit and found unit on 15 ampere arc fault breaker. Notified customer that he should raise the amperage of arc fault breakers to maximum allowable value. 20 amperes is the maximum value. Unit was not completely installed(drain line and water lines not installed.
Near Austin, TX 78704
Wesley
Job Details: 10/17/2019
REFRIGERATOR ELECTROLUX EI32AR65JSI Arrived on site and cleared Evap drain tube. All checks good.
Near Austin, TX 78753
Joseph C.
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “water leaking when bleach is put in” complaint. Inspected unit and found bleach drain, in tub ring, to be clogged with detergent and softener. Cleared blockage and instructed customer on proper application of detergents, softeners and bleach. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site and tested operation. Inspected fuses and harness. I found harness has shorted at the terminal block. Installed new harness and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78665
Al
Job Details: 10/17/2019
WASHER MAYTAG MVWX655DW0 Arrived to inspect unit not agitating.Confirmed the wash plate was loose and not allowing proper agitating.Tighten the screw and tested the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Round Rock, TX 78665
Paul
Job Details: 10/17/2019
DRYER MAYTAG MEDB835DW3 Arrived onsite for the dryer that is noisy. I found the noise coming from the blower housing. I tried adjusting the housing and could get the noise to stop for a while but then it would move from heat and start making the noise again. Need to replace the blower housing and the wheel. Ordering W11246350 HOUSING and marking the prescreened wheel as UORV and 1 W11246350 (HOUSING)
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
DISHWASHER GE DDT595SSJOSS Unit will allow me to select a cycle but it will not except and start the unit. Unit will need a lower control board and possibly a user interface.
Near Pflugerville, TX 78660
Al
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and got an F0E2 over suds error.Confirmed with customer on detergent usage.Customer admitted to using a cup and a half in each load.I calibrated the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78664
Al
Job Details: 10/17/2019
RANGE WHIRLPOOL WGE745C0FS01 Arrived to inspect dented cooktop.Confirmed the complaint and removed and replaced it.Photographed it Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/17/2019
WASHER LG WT1701CV "Arrived on site for washer making loud noise durning spin cycle. Performed diagnostics mode and tested unit on high spin operation. Found unit continues to come off balance. Inspected gearcase and clutch. Found failed bearing on gear case. Inspected suspension rods and found damage due to failed gearcase.
Near Buda, TX 78610
Robert
Job Details: 10/17/2019
WASHER MAYTAG MVWX655DW0 "Arrived on job for complaints of not spinning. Found damaged gearcase, wash plate and clutch.
Near Austin, TX 78730
Scott
Job Details: 10/17/2019
MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site for microwave not heating . Found mag not engaging Believe it’s a switch issue . ; ordrng 1 WP8185271 (brkt-mount)"
Near Austin, TX 78705
Wesley
Job Details: 10/17/2019
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for no heat condition. Found unit ignitor operating and drawing over 4 amps but then cutting out. Flame sensor has continuity. Cutoffs are good. New coil did not change function. Ordering flame sensor and burner assembly1 W11309727 (BURNER) and 1 WP338906 (sensor)
Near Meadowlakes, TX 78654
James
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and installed new control kit and thermistor harness. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site to repair damage done to dishwasher door. Found right side of door out of place in its hinge. Removed outer panel to access door hinge. Placed right side of door in its proper place. All operations are now normal. All water connections are dry.
Near Blanco, TX 78606
Brandon
Job Details: 10/17/2019
MICROWAVE AMANA AMV2307PFS3 "Arrived on site for customer complaint of damage to door, I replaced door, unit tested good."
Near Bastrop, TX 78602
Cliff
Job Details: 10/16/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to diagnose a range with a burner that will not heat. Tested unit and found left front burner and left front infinite switch both shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near McQueeney, TX 78123
Kevin
Job Details: 10/16/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and found lid is broken on LF hand side and replaced lid and ran test 51. Confirmed that all functions are operating normally. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78132
Kevin
Job Details: 10/16/2019
COOKTOP KITCHENAID KSEG950ESS0 "Arrived on site and inspected range and found front right element is not heating properly, replaced element covered by five year warranty and this had no effect. Also replace infinite switch and elements is now operating normally.
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found oil from refrigerant on compressor due to faulty weld. Compressor will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 CNOTES (2 HOUR JOB) and 1 SF8404 (STUB) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer)
Near Georgetown, TX 78628
Al
Job Details: 10/16/2019
WASHER MAYTAG MVWB765FW0 Arrived to inspect clothes stuck underneath agitator.Confirmed the complaint and spoke customer who advised the unit simply stopped working during agitation.I checked to confirm the customer was not on an arch fault or GFCI outlet.Confirmed It was a functional failure.Unit trapped his clothes underneath the agitator.He was washing a small load and his sweat pants got caught underneath and unit wouldn’t restart.I ran diagnostics test mode and unit and now unit tested as designed.All water lines were dry at the time of service.Job complete No LB
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WMH53521HZ "Arrived on site for damaged door, took pic and replaced door"
Near Austin, TX 78746
Wesley
Job Details: 10/16/2019
WASHER KENMORE 110.477917 Arrived onnsite and replaced bellow. Replaced bellow.
Near Austin, TX 78744
Leonardo
Job Details: 10/16/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for unit loosing temp. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.
Near Cedar Park, TX 78613
Paul
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for the refrigerator that is leaking water all over the inside of the FC. I cleaned up all of the ice and water. I visually checked the fill tube and ice maker funnel and found both clear but from what had happened i suspect the fill tube had frozen causing water to spray everywhere. I ran a forced harvest and found the ice maker and fill valve working as designed. I did find the rear cover frosted up badly so I ran a forced defrost to melt all of the frost. The unit is working as designed. There were no water leaks present at the time of service. The contractor was not available to sign the ticket. Call complete.
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
WASHER WHIRLPOOL LLT8244Aq0 Customer stated unit was already fixed and does not need services performed today.
Near Austin, TX 78717
Jonathan
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for refrigerator bottom drawers not rolling out after repair to evaporator. Removed evaporator panel and inspected clips, adjusted metal clips on panel. Installed drawers and tested drawer operation. All tested good, no water leaks detected."
Near Copperas Cove, TX 76522
Al
Job Details: 10/16/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived to inspect washer lid lock stuck.Confirmed the complaint and spoke with customer about lid lock repair.Customer approved the repair.I removed and replaced the lid lock latch (W11307244) from truck stock.Tested the unit and unit tested as designed.All water lines were dry at the time of service.Job complete CALCULATOR USED TO DETERMINE PRICING
Near Austin, TX 78705
Wesley
Job Details: 10/16/2019
DRYER WHIRLPOOL WGT4027HW0 Arrived on site and found hi limit thermostat operating as designed. Found voltage where it should be but no glowing. Ignitor doesn’t glow and ohms at 57. Spoke with Ed at techline but dropped call. Did not receive callback. ;
Near Austin, TX 78703
Wesley
Job Details: 10/16/2019
WASHER WHIRLPOOL GHW9200LQ Arrived on site and installed bellow. Unit is now operating as designed.
Near Temple, TX 76502
Arthur B.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Arrived onsite to install new control to French door refrigerator. Removed and replaced control. Programmed and reassembled. Tested heater in diagnostics. Heater now works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78747
Robert
Job Details: 10/16/2019
WASHER MAYTAG MVWC400XW4 Arrived on job for complaints of washer starting by itself. Found the valve leaks and washer is turning on to drain water out. After replacement test operation. No additional leaks detected at time of service.
Near Round Rock, TX 78665
Paul
Job Details: 10/16/2019
RANGE KITCHENAID KFGD500ESS04 Arrived onsite for the range with burner issues. Mr stated the cooktop works great but the ovens cook unevenly. I found the top oven getting way too hot and calibrated it. I found the lower oven burner flame spreader not mounted to the burner correctly and leaning down hill to the left causing the heat from the burner to mainly go out the right side of the spreader and get the right side of the oven hotter when the burner was on. I corrected the flame spreader and the oven works as designed. Call complete.
Near Spicewood, TX 78669
Andy
Job Details: 10/16/2019
COOKTOP WHIRLPOOL CVE3401B "Arrived on site for cooktop burner staying on all the time. Inspected unit and found LF burner stays on at all times due to likely failed switch. Noted cooktop glass has multiple cracks and can not be removed without braking. Shut off unit at breaker and instructed customer not to use unit. No repairs are to be done at this time."
Near Austin, TX 78759
Scott
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site ,replaced UI control . Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78747
Robert
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on job to replace suspension and basket. After replacement test operation. No leaks detected at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 10/16/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site inspected range, found console was defective . Replaced console and range is now correct. Job complete"
Near Round Rock, TX 78664
Dona
Job Details: 10/16/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to check gas range for yellow flames. Tested all burners and all flames are nice and blue and flame heights are proper. Inspected burners and burner caps and then re-tested unit with all burners on at the same time for several minutes. All burners stay consistent with only a small amount of yellow tips periodically. Informed customer that yellowing is caused by air gas mixture or additives in the gas supply. Customer said they have used a humidifier over the past few weeks and that is when they have noticed more yellowing. Informed that the humidifier changes the moisture content in the air and Therefore changes the air gas mixture. Instructed on cleaning tips long term for the burners. All functions check at this time job complete
Near Austin, TX 78745
Robert
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of frost in top of door freezer. Found top of door needs more adhesive. Add adhesive to cabinet.
Near San Marcos, TX 78666
Richard
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to install ice door ordered by previous technician. Upon inspection of new ice door found that the door gasket is torn. Part in box is damaged or defective. Reordered ice door. Office to schedule.; ordrng 1 W10702031 (door-ice)
Near Harker Heights, TX 76548
Al
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Called Whirlpool tech and spoke DAVID (SR #7726125431Described the situation.David confirmed the temperatures are designed to fluctuate when defrost mode and when door is opened.I explained to the customer about the NATURAL sounds the unit makes when defrosting, cooling and compressor noises.Customer using a thermometer to inspect temperatures.Unit works as designed.No issues observed at the time of service Job complete"
Near Austin, TX 78705
Wesley
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onnsite and found unit with symptoms of sealed system leak or inefficient compressor. Advised customer that sealed repair would be scheduled by office. All else checks good. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W11025999 (compressor) and 1 W11099748 (evaporator) and 1 W11109499 (drier-tube) and 1 W11291123 (EVAPORATOR )
Near Austin, TX 78746
Leonardo
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL KDTE334DSS0 Arrived on site to test unit for unit not working. Test unit and found shorted keypad and control board. Replaced both parts and test unit and found bad owi sensor shorting board and console. Ordering new owi sensor WPW10705575 ; ordrng 1 WPW10705575 (OWI SENSOR )
Near Seguin, TX 78155
Kevin
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace inner door and found pieces of sump motor inside of tub broken off from underneath dishwasher. Dishwasher is in an assisted living community in the physical therapy room.no water leaks detected at time of service, job complete"
Near Leander, TX 78641
Jonathan
Job Details: 10/16/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site to install previous diagnosed parts. Gained access to UI and control. Removed failed parts and installed new. Performed diagnostics mode and monitored test cycle operation. All tested good, no water leaks detected."
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Arrived on site to diagnose a refrigerator that is intermittently not cooling. Found failed thermostat. Replaced thermostat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near , TX 76539
Al
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to inspect unit still not cooling, confirmed the issues and called Whirlpool Tech line and spoke with STERLING SR#7726121410.I was advised to defrost unit, check placement of thermistor.I did as instructed and unit began cooling.I reassembled the unit.I removed and replaced the evaporator cover due to damage the ice buildup caused.Unit now operates as designed.Job complete"
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/16/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for no light operation. Removed and replaced failed lightbulb. All operations are now normal.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW9151YW00 Arrived on site to inspect unit that is displaying F9 E2 failure code. Enter diagnostics and cleared failure code. Ran an entire normal cycle and all operations were now normal and all water connections were dry.
Near Austin, TX 78735
Brandon
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for customer complaint of unit not washing, found faulty pump/motor, I replaced part, unit tested good."
Near Austin, TX 78703
Luis
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no ice. Ran diagnostics on icemaker passed,ran fill test no water to icemaker. Removed bottom grill cover disconnected fill line,found obstruction in fill line. Unit will need a new freezer door. ; ordrng 1 CNOTE (WILL NEED MORNING APPT. DUE TO PARKING) and 1 LW10728959 (FZR DOOR SS)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found the UI console with no response. The unit was plugged in so I checked voltage at the junction box and found none. I checked the outlet and it was dead also. I advised the customer of my findings and we checked the breaker box, but the box did not have the dishwasher labeled anywhere. We checked two breakers that were labeled to the kitchen as general appliance, but neither of those were to the unit unless they were bad. i removed the outer door panel and checked the control and it appeared to be good with no visual signs of failure. I advised the customer to have an electrician look at the outlet and breaker box and once it’s corrected, if they continue to have issues to let our office no. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 10/16/2019
WASHER LG WM3470HVA "arrived on site to install previously diagnosed and ordered part. I removed and replaced the hose that connects the dispenser to the tub due to the original hose having a large hole in it. I tested the unit and it operated as designed with no leaks.
Near Hutto, TX 78634
Tyler B.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Arrived on site for unit not cooling and not able to change temps. Found evaporator iced up, found bimetallic open, also found UI with dead spot so themes can’t be selected. Removed and replaced evap motor and UI panel and tested good"
Near Austin, TX 78756
Joseph C.
Job Details: 10/16/2019
OVEN JENN-AIR JJW2430DS03 "Arrived on site for “no power” complaint. Inspected unit and found no shorts or shorted fuses. Pulled wall panel, and found L1 melted and burned. Recommended customer have builder address issue as soon as possible. Took picture of damage."
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/16/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site for unit leaking water during steam cycles. Tested unit to find that the water was shooting straight at the door. Found that the inlet water nozzle was restricted and causing a solid straight stream instead of a mist. This was causing water to be shot straight at the door and then leaked on the floor. Cleaned nozzle and unit now puts out a nice mist and it is not leaking anymore. Venting is clean.
Near New Braunfels, TX 78132
Richard
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator lights not working. Ran diagnostics and found that the main lighting control board is no good. Replaced control board and lights tested good. Complete
Near , TX 78641
Jonathan
Job Details: 10/16/2019
VENTHOOD UNKNOWN UXT5536AAS3 "Arrived on site for venthood having rust on stainless steel. Inspected unit, found rust spot on outside of vent. Found unit had a few minor scratches. Used affresh stainless steel rust removal cleaner with micro fabric cloth to remove standing rust. Removed rust spots. Tested all other operations. All tested good."
Near Bertram, TX 78605
James
Job Details: 10/16/2019
REFRIGERATOR LG LFC25760ST Arrived on site and tested operation. I found lights would slightly glow then go out when door switches activated. I found when testing voltage at control that the lights began to work but went out again. Inspected control and found failed solder joint on control. Unit will need new control to repair. ; ordrng 1 6871JB1423N (CONTROL)
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for frost in the freezer section again. Found door sealing properly. Customer mention they were gone for about three weeks when they came home everything was fine. But about two weeks later frost started to appear. Moved defrost mode to manual versus ADC. Sealed the top of the freezer liner to flange. All water connections were dry.
Near Austin, TX 78739
Luis
Job Details: 10/16/2019
ICE MACHINE KITCHENAID KUIC15PRXS1 arrived on site for ice issues. Per customer ice overflowing ice bin,also found weak water flow customer had to leave. ordrng 1 CNOTE (LM ONLY) and 1 W10585391 (VALVE) and 1 WP2313633 (BIN THERMISTOR)"
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW7300DW0 Arrived onsite to install new gearcase and washplate from my prior visit’s diagnosis. Removed and replaced gearcase and installed new replacement. Installed new washplate. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78730
Luis
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KSSC48FKS00
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for customer complaint of OTR microwave not heating and shutting off @ 2 mins. Tested unit with 1 cup of water for 2 mins in another outlet. Found water was boiling. Tested again @ 5 mins and same result. Advised customer that outlet for microwave would need to be checked by electrician. Microwave works as designed.
Near Austin, TX 78739
Leonardo
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to replace upper wheel. Replaced wheels test unit and unit test good job complete.
Near Lakeway, TX 78738
Andy
Job Details: 10/16/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for oven getting too hot. Tested and inspected unit and found unit is over heating. Found failed sensor and damage to controls due to over heating. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78736
Luis
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no cool. Found control not powering on no leds on control,compressor not powering. Diagnosed faulty control,installed a new control,reprogrammed control,power cycled unit,compressor and fans powered on; used 1 WPW10503278 (CONTROL) from stock"
Near Waco, TX 76704
Chase
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site customer complaint was dishwasher not come on it’s not getting the right power to the main control board readjusted the wiring at the bottom of the dishwasher replace the main control board the dishwasher came on Ran it everything worked great all lines are dry
Near Kyle, TX 78640
Kevin
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site test unit for popping noises. Tested unit found the capacitor was burnt out. Replaced capacitor, diode, and magnetron. After replacement tested unit, unit tested good"
Near Austin, TX 78737
Brandon
Job Details: 10/16/2019
DRYER WHIRLPOOL WED8620HC0 "Arrived on site for customer complaint of noise, found noise coming from motor and motor base, I replaced both parts, added more dryer pads, unit tested good."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to install previous diagnosed parts. Gained access to control and UI. Removed failed UI and tested unit and same failure. Removed control and installed new. Tested unit and found same fault code. Removed control and installed new. Tested unit and found same fault code. Tested voltage to unit and found correct. Disconnected UI and tested, found drain pump activating. Unplugged DC drying fan and tested unit. Found error still occurring. Called tech support and spoke with Dustin, unplugged OWI sensor from control and found unit going to drain and error reappearing. He stated to reorder UI. (SR#7726129239). ; ordrng 1 SEENOTE 1 W11368911 (UI)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 10/16/2019
REFRIGERATOR LG LMXS30776D Arrived onsite to install new PCB board to French door refrigerator from prior visit’s diagnosis. Removed an replaced PCB main board. Updated software using JIG and reassembled. Powered up unit and found evaporator fans circulating air as designed. Advised customer to wait 24hrs prior to inserting food. All water connections were dry at time of service.
Near Lampasas, TX 76550
Al
Job Details: 10/16/2019
RANGE KITCHENAID KSGG700ESS1 Arrived to inspect damaged display panel.Confirmed the complaint and noticed KitchenAid would cover all repairs.Remember and replaced the panel.Reassembled and unit tested as designed.
Near Bastrop, TX 78602
Cliff
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM6 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found failed pump and motor assembly. Replaced pump and motor and tested unit. Found all is functioning properly at this time. no leaks were found after services were performed.
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is making abnormal noise. Tested unit and found water lines coming from wall tapping on the back of the unit during spin cycles. Rerouted waterlines and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 10/16/2019
REFRIGERATOR LG LFX31925ST/04 "Arrived onsite for the refrigerator with neither compartment cooling and making a loud motor noise. I found the compressor a little noisy, only pulling .95 amps, and not pumping refrigerant at all. The FF evaporator was not cool at all. Both the high side and low side lines at the compressor were the same temp. I suspect a leak at the FF evaporator. The compressor has a 10 year warranty. Call complete."
Near New Braunfels, TX 78132
Richard
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not drying. Ran diagnostics and all functions tested good. Found that the customer only used it 2to 3 times with out rinse aid. Advised customer to use the rinse aid and that they will notice a difference in about 20 to 50 loads. Complete
Near Austin, TX 78723
Scott
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site , replaced both light controls . Unit is now lighting up . No water leaks detected at time of service .job complete ."
Near New Braunfels, TX 78130
Richard
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator ice maker not dispensing ice. Upon inspection found that the ice compartment is covered in ice. Removed ice and removed ice maker found that there was a clog in the ice maker water chute. Replaced ice maker upon removing ice the divider housing cracked . Ordering divider. ; ordrng 1 WPW10309864 (divider)
Near Killeen, TX 76549
Al
Job Details: 10/16/2019
DRYER ROPER RED4516FW0 "Arrived to inspect dryer not working.I checked voltage at the outlet and back of unit and got 64/30/120.Problem is with the outlet, not the dryer.I went to the high voltage box and turn the breaker off and back on and dryer came on and heated as designed.Job complete"