Service History 527 - Appliance Express

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Briarcliff, TX 78738

Leonardo

Job Details: 05/30/2022

Arrived on site to test unit for right front burner not working correctly. Test unit and found bad burner head. Replaced burner test unit and unit test good job complete.

We serviced a

WHIRLPOOL COOKTOP

Model KCGS350ESS00

Near Austin, TX 78738

Leonardo

Job Details: 05/30/2022

Arrived on site to test unit for center burner not working correctly. Test unit and found wrong orifice. Replaced orifice test unit and unit test good job complete.

We serviced a

JENN-AIR OVEN

Model JJW2830DS00

Near Austin, TX 78738

Leonardo

Job Details: 05/30/2022

Arrived on site to install new console. Installed console test unit and unit test good job complete.

We serviced a

GE WASHER

Model WCVH6600HBB

Near Austin, TX 78729

Joe Z

Job Details: 05/30/2022

Are onsite for NOT DRAINING BETWEEN CYCLES. Upon arrival did not find standing water. Inspected drain pump and found some debris. Also found a piece of sponge in bellow blocking flow of water. Customer stated that they attempted to was unit with bleach this then caused clothing to stain. Customer noted that after a outlet wash cycles the bleach smell has cleared. Ran a cycle and unit drains correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78731

Luis

Job Details: 05/30/2022

"Arrived on site for loud noise,no water or ice dispensing. Found freezer evaporator incased in ice,tested water dispenser no water,tested ice dispenser motor not powering. Attempted to power cycle unit from outlet after plugging unit back into outlet unit not powering on,voltage to outlet and voltage to unit,attempted multiple power cycles same issue unit not powering on. Diagnosed unit would need a new harness for freezer issue and main control,found right side bracket defected would need bracket assembly

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Austin, TX 78728

Joe Z

Job Details: 05/30/2022

Arrived onsite for The control panels touch is not responsive have to press many time to turn on micro oven. Upon arrival test unit and only some keypad keys were responding. Rebooted unit by flipping breaker. Unit powered up. Found that unit is not connected to WiFi. Customer downloaded app and connected to unit. Time an date updated and all keypad keys now operate as designed . Tested both microwave and oven. Unit operates as designed. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Austin, TX 78728

Joe Z

Job Details: 05/30/2022

"Arrived onsite for NOT ABLE TO OPERATE USING THE TOUCH SCREEN--INSIDE LIGHTS ARE ON, BUT TOUCH SCREEN DOES NOT WORK. Upon arrival found that the touch screen key were not responding. Rebooted unit by flipping breaker. Unit rebooted an all keys operate. Found unit is not connected to WiFi. Advised customer to connect to WiFi. Customer connected to WiFi. Date and time updated. Unit operates as designed . Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near Driftwood, TX 78619

Kevin

Job Details: 05/30/2022

"Arrived on site and found no ice production. Attempted to cycle icemaker and motor has failed. Replaced icemaker and it immediately cycled and filled with water recommended to homeowner that first batch of ice at minimum be discarded, job complete"

We serviced a

WHIRLPOOL DRYER

Model MEDB835DC4

Near Buda, TX 78610

Kevin

Job Details: 05/30/2022

"Arrived on site and inspected dryer, customer is experiencing squealing when dryer is running. Disassembled it and found idler pulley and several wheels are not spinning freely and dragging. Replaced all of them , after reassembling dryer is running properly. Also found went to the exterior of the home is showing partially restricted and recommended that it be cleaned/cleared by a service before dryer is used again, job complete"

We serviced a

KENMORE REFRIGERATOR

Model 106.547838

Near Austin, TX 78731

Luis

Job Details: 05/30/2022

"Arrived on site for no lights in fresh food section. Diagnosed defective light sockets,replaced bo5 sockets powered unit on lights working.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Kyle, TX 78640

Kevin

Job Details: 05/30/2022

"arrived on site and found valve is leaking from cold water side, replaced valve assembly and washer is operating properly, job complete"

We serviced a

KENMORE DRYER

Model 110.628521

Near Kyle, TX 78640

Kevin

Job Details: 05/30/2022

"Arrived on site and inspected dryer and found thermal fuse and cut off have failed, after replacing them found airflow to the exterior of the home is restricted. Explain to customer this is why dryer stopped working and vent will need to be cleaned by a service before a dryer is used again. Using dryer before getting been cleaned may cause further damage to it, job complete"

We serviced a

WHIRLPOOL OVEN

Model WFG550S0LZ1

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 05/30/2022

Arrived on site to test unit for unit not heating. Test unit and found no error codes on the system. Turned oven on to 350 and unit pre heated to 350. Turned convection bake and broiler and all functions working at this time. Job complete. Could not duplicate problem at this time.

We serviced a

WHIRLPOOL OVEN

Model WFG550S0LZ1

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 05/30/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25C4MGW06

Near West Lake Hills, TX 78746

Luis

Job Details: 05/30/2022

"arrived on site for no ice. Found ice build up on bail arm,removed cover,removed ice adjusted icemaker and harness ran icemaker through a cycle passed dumped ice,ran fill test passed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET22DQRDW01

Near San Marcos, TX 78666

Andrey

Job Details: 05/30/2022

"Arrived on site to test unit for not cooling, tested unit found FC is cooling good with fan running, damper is closed, tried opening in knob just spinning but not opening, returning air vents are also frozen shut, will need diffuser assembly, knob air control, connecting rod, thermostat and a complete defrost of unit, most parts are no longer available, with out the parts the repair cant be done, if parts are located then follow up is required ; ordrng 1 2157253 (Diffuser assembly) and 1 1123394 (Thermostat) and 1 1105460 (Connecting rod) and 1 2174827 (Knob air control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY04

Near Cedar Park, TX 78613

Gerry C

Job Details: 05/30/2022

"Arrived to inspect cooling issue. I found signs of a leak at the dye drier and removed and replaced the drier and compressor. During vacuum, the unit would not fully vacuum and I found the capillary tube at the RC evaporator making an audible hiss as it would loose vacuum, due to capillary tube failure within the chassis. The mfg tech line was not open and we will have to contact them to report finding tomorrow. I shut the water supply off to the unit and Left it unplugged after reassembly. No leaks observed during service. ; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Volente, TX 78641

Gerry C

Job Details: 05/30/2022

"Arrived to inspect heater element bushings. I found the copper bushings were completely corroded and I advised the CX to refrain from any further use, until the repair can be made. Office to order element and service per Technical Service Pointer #: W11540964. Special Project code S17304. No water supply leaks observed during service. Office to contact the CX to arrange return service. ; O-emld tckt"

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near Leander, TX 78641

Kimo

Job Details: 05/30/2022

Arrived onsite for range oven not heating properly. Upon inspection I found that the control was getting good voltage but no voltage out to the bake element at the connector. I found elements good. I also found damage to the main harness; ordrng 1 W11188459 (HARNS-WIRE)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Austin, TX 78753

Matthew

Job Details: 05/30/2022

"Arrived onsite for refrigerator not cooling in both sections. Upon arrival found both compartments room temperature. No cooling at all. Exposed compressor compartment and found compressor hot to the touch and amp draw at .4 amps. Called SW, unit is having ss issues. Unit is R600. Will need ss repair . Compressor Suction side 8.4mm/6.9mm, discharge 7.2mm/4.5mm, process stub 5.7mm. Evaporator- 9mm/8mm, cap 3.9mm/1.8mm. Ordering compressor, lokrings, evaporator, dye dryer, and process stub. Spoke with SW and PR. Took measurements of tubes. Ordering parts as indicated. Office to reschedule ; ordrng 1 Partsresearch"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near Liberty Hill, TX 78642

Kimo

Job Details: 05/30/2022

"Arrived onsite for dishwasher not dispensing water properly. Upon inspection I found that the water tube had a pin hole leak. I am ordering 1x tube return with valve, water inlet valve, and the housing. Returning tech to replace these due to possible clog due to new structure in area. Office to reschedule. ; ordrng 1 W11482025 (VALVE) and 1 W11579166 (TUBE-WATER)"

We serviced a

GE MICROWAVE

Model JVM1850SM4SS

Near Austin, TX 78748

Leonardo

Job Details: 05/30/2022

Arrived on site to test unit for unit not heating and display not working. Test unit and found and switches and magnetron capacitor and diode. Also found bad control board. Cant see display dont know what time your putting. Ordering new parts office to reschedule ; ordrng 1 WB27X11070 (Control board) and 2 WB24X829 (Switches)s and 1 WB24X830 (Switch)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78758

Matthew

Job Details: 05/30/2022

"Arrived onsite for range with error code F1E2. Upon arrival unit was powered down from breaker. Powered unit and tested. Cooktop components are functioning and bake components are functioning. Ran diagnostics and found stored error code F1E2 internal board failure. Customer stated unit would turn itself on automatically. When idle, the broil element would kick on and start heating. Due to internal board failure and symptoms, ordering main board. Left power off for safety.; ordrng 1 W10894098 (Control board)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Cedar Park, TX 78613

Scott

Job Details: 05/30/2022

Arrived on site for dishwasher flashing float switch error . Found standing water in float tray . Ran diagnostics and found water leaking from inlet assembly. Ordering assembly. Call to set return ; ordrng 1 W11535094 (Water inlet)

We serviced a

KENMORE DRYER

Model 110.7682269

Near Cedar Park, TX 78613

Scott

Job Details: 05/30/2022

"Arrived on site for dryer not shutting off at end of cycle . Found timer sticking in on position . Will need timer

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cedar Park, TX 78613

Scott

Job Details: 05/30/2022

Arrived on site lights out and not dispensing water or ice . Door harness and ui connections look normal. Ui responds to commands but will not activate dispensing . Ran door switch test test indicates that door is always open. No water leaks detected at time . Call to set return ; ordrng 2 W10847850 (Fresh switches)s and 1 W10847855 (FZ switch) and 2 W10847852 (Deli switch)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78717

Scott

Job Details: 05/30/2022

"Arrived on site for fridge not dispensing ice . Found ice clumped up in bin and coupler teeth on door side broken off and cute pice failed . Looks like icemaker has been dripping . Ordering bin , coupler ,IM, chute , valve . Call to set return ; ordrng 1 W11573761 (Cute) and 1 2220458 (Coupler bottom) and 1 W10341320 (Valve)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR/AA08

Near Killeen, TX 76542

Tyler

Job Details: 05/30/2022

"Arrived on site for refrigerator not making ice, or dispensing water properly. Upon arrival confirmed issue. Found ice bucket unremoveable. Also found dispenser intermittent when dispensing. Also saw signs of water droplets(from air leak) above bucket area. Informed customer unit would need to be defrosted for at least 24hrs prior to finishing diagnostics. Office will need to reschedule once availability of parts and defrost together are known.will need all previously ordered and need to order parts sent back ; ordrng 1 Cnote (Needs ahs autho) and 1 DA62-04027C (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QTS00

Near Austin, TX 78749

Luis

Job Details: 05/30/2022

"Arrived on site for water leaking. Pulled unit out from enclosure found water leaking from supply line to house valve,used a new water line with a coupling,turned on water source no leaks,tested dispenser no leaks at connections reinstalled unit; ordrng 1 8212547RP (Water line), used 1 WPW10334458 (Connector) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80M9550UG\AA

Near Nolanville, TX 76559

Tyler

Job Details: 05/30/2022

Arrived on site for dishwasher needing previously diagnosed drain motor. After replacing motor found all noise gone during drain cycle but noise still present at beginning of cycle. Found diverter motor failing under load of gears and spray arm asm.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Killeen, TX 76549

Tyler

Job Details: 05/30/2022

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. After further inspection found unit temps at 40/-3 with temps not set correc in Celsius settings. Found no signs of defrost issue or other failures. Found fill tube heater still stuck in door and unremoverable. Informed customer office would reschedule once availability of previously order parts like door, etc and other parts needed for repairs are know.; ordrng 1 W11227915 (Bella ui) and 1 W11490564 (Valve) and 1 W11026493 (Ice maker)"

We serviced a

SAMSUNG WASHER

Model WV55M9600AV/A5

Near New Braunfels, TX 78132

Andrew

Job Details: 05/30/2022

Arrived on site to test unit for not responding. Recommend replacing console. Office to reschedule. ; ordrng 1 DC97-20095A (Console)

We serviced a

GE DISHWASHER

Model GDF520PGJ2WW

Near Spicewood, TX 78669

Brandon

Job Details: 05/30/2022

"Arrived onsite for customer complaint of unit not powering on, found loose connection at control from harness. Ordering control and harness. ; ordrng 1 WD21X23559 (Harness) and 1 WD21X23096 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Temple, TX 76502

Jonathan M

Job Details: 05/30/2022

"Arrived on site for a washing machine that will not start a cycle. Inspected unit and work area. Confirm the customers complaint and found out that door lock would not unlock the lead. One of the units are diagnostics and found an F1 E1 (Main control fault) error code. Checked my loads and found the drain pump had shorted out (registering 2.3 ohms of resistance) and will need replacement as well. Did not have the drain pump on hand due to it being an out of stock and PSP item; ordrng 1 W11399437 (Drain pump)"

We serviced a

WHIRLPOOL MICROWAVE

Model GM8155XJB0

Near Round Rock, TX 78681

David S

Job Details: 05/30/2022

"Arrived on site for microwave not heating. I spoke to the customer and found out it turns on, the convection works but the microwave wont heat. The customer already had the unit out of the cabinet with the cover off. I checked the fuse and found it open, the customer provided a fuse. I checked the magnetron and found it shorted to chassis. The capacitor read correctly. I checked the switches and found the middle switch not changing positions. I am ordering the switch; ordrng 1 4392027 (Middle micro switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Leander, TX 78641

David S

Job Details: 05/30/2022

"Arrived on site for fridge making a loud buzzing noise. The customer played a video of the noise to me, it sounded like the compressor. I gained access to the compressor and found it wasnt hot to the touch but it is pulling 1.5 amps continually. I checked temp in the freezer and found it a 0. I found the condenser clean and the fan running. I am ordering a sealed system to replace the compressor. The office will reschedule.; ordrng 1 W10507884 (Compressor) and 1 W11536253 (Evaporator fc) and 1 Uvdryer (Uv dryer) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Leander, TX 78641

David S

Job Details: 05/30/2022

Arrived on site for dishwasher leaking. I inspected the unit and work area. The customer showed me a video of the leak location. I gained access to the interior of the door and found the vent leaking; ordrng 1 W11112070 (Deflector) and 1 WPW10428211 (Vent) and 1 WP8269259 (Gasket)

We serviced a

WHIRLPOOL MICROWAVE

Model WMHA9019HN1

Near Leander, TX 78641

David S

Job Details: 05/30/2022

"Arrived on site for microwave door separating, and the micr not heating properly. I inspected the unit and work area. I found the door separating and not sealing properly. I am ordering a new door. The office will reschedule when we have eta on the part.; ordrng 1 W11186017 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Round Rock, TX 78665

Wesley

Job Details: 05/30/2022

"Arrived onsite and installed hv board to repair, but symptom persisted in the exact same manor. Advised customer the only other related issue could be pointing to the Orion board which had not arrived yet. Scheduled return to install the Orion board Friday. Customer requesting sooner service if possible. ; ordrng 1 W11164517 (Orion)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Marble Falls, TX 78654

Vincent

Job Details: 05/30/2022

"Arrived on site to inspect refrigerator, inspected unit and work area. CX complaint when dispensing water would drip some water after she would stop pressing button for water. Will need new water valve. Office to reschedule to return when parts are available. No leaks observed during service. ; ordrng 1 W11579561 (Triple water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Canyon Lake, TX 78133

Andrey

Job Details: 05/30/2022

"Arrived on site to test unit for no cool in RC, tested unit found gasket has failed in two corners (pictures provided ) causing air penetration into RC causing condensation buildup icing up air vents,recommend replacing FC and RC gaskets, RC thermistor, ordering parts office to reschedule ; ordrng 1 W10741118 (Fc gasket) and 1 W10860480 (RC gasket)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF9A

Near Georgetown, TX 78633

Lou

Job Details: 05/30/2022

"Arrived on site to inspect refrigerator not making ice and water not dispensing. Upon further inspection, the customer advised that they recently replaced the water filter and the dispenser paddle/door is broken. I found the digits on the UI are missing (photo). I removed the UI and dispenser module and found the paddle arm is broken (photo). I placed the unit in diagnostics and tested the ice maker and found the tray will harvest, bu no water is coming in and I can hear the valve humming; ordrng 1 242270102 (Dispenser module) and 1 5304527930 (User interface)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PEBA

Near Round Rock, TX 78664

Wesley

Job Details: 05/30/2022

Arrived onsite for not producing ice again and found fill tube frozen. Valve is operating properly. Ordering fill tube kit and tape. ; ordrng 1 241920106 (Fill tube kit) and 3 P5304436417s

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near Leander, TX 78641

Kimo

Job Details: 05/30/2022

Arrived onsite for range not working on their right side. Upon inspection I found the there was range to the main harness. And the 2 right side infinite switches. I am ordering the 2 switches and the harness. Office to reschedule. I left unit unplugged to avoid fire hazard.; ordrng 1 W10857622 (I-switch) and 1 W10911303 (SWITCH-INF) and 1 W11454270 (HARNS-WIRE)

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Austin, TX 78753

Matthew

Job Details: 05/30/2022

Arrived onsite for range oven function not operating. Upon arrival found no display on unit. Pulled unit for inspection. Found burned wire harness and loss of 120vac. Will need to replace main wire harness and test unit ; ordrng 1 W11458879 (Wire harness)

We serviced a

WHIRLPOOL RANGE

Model KFDC506JSS01

Near Austin, TX 78737

Leonardo

Job Details: 05/30/2022

Arrived on site to test unit for center rear burner not igniting. Test unit and found igniter will work sometimes and sometimes it wont. Found bad module ordering new module and also found damaged gliding rack. Ordering new rack office to reschedule 2 hour job ; ordrng 1 W11319687 (Spark module) and 1 W11496903 (Sliding rack) and 1 2hourjob (2 hour job)

We serviced a

KITCHENAID MICROWAVE

Model KBMC140HSS05

Near Driftwood, TX 78619

Kevin

Job Details: 05/30/2022

Arrived on site and inspected microwave and found it is installed 5 feet off the floor microwave needs to be uninstalled so multiple panels can be removed in order to access cavity lightbulb. Will also need o bring back oven dolly with table board to support microwave. The second technician will be needed to be approved by American home shield.; ordrng 1 WP9760588 (Lights transformer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Austin, TX 78756

Luis

Job Details: 05/30/2022

"Arrived on site for no ice. Ran diagnostics,optics passed,ice box fan powered on,E5 error code defective thermistor on icemaker,ran fill test failed ordering a new icemaker and heater. ; ordrng 1 W11483245 (Icemaker) and 1 W11087201 (Heater)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Kyle, TX 78640

Kevin

Job Details: 05/30/2022

"Arrived on site and found control panel is unresponsive, and washer will not enter a diagnostic cycle. Control panel and control board will be needed to correct washer. Also customer will provide proof of purchase, they need to get a copy from Lowes showing that the washer is in warranty. They are aware that no repair can be done until proof of purchase is shown; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)"

We serviced a

GE RANGE

Model JGP933SEK2SS

Near Buda, TX 78610

Leonardo

Job Details: 05/30/2022

Arrived on site to test unit for igniters igniting even when unit is off. Ordering new switch harness and module office to reschedule ; ordrng 1 WB18T10339 (Switch harness) and 1 WB13T10046 (Spark module)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS

Near Andice, TX 78628

Kimo

Job Details: 05/27/2022

Arrived onsite to replace damaged console and found the the door was damaged too will need door to complete. Ordering 1x door. Office to reschedule.; ordrng 1 W11173813 (DOOR/MW)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSR

Near Georgetown, TX 78633

Lou

Job Details: 05/27/2022

"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I found the ice bin stuck in the ice maker housing and the customer had attempted to remove the bin. Using my steamer, I was able to get the bin freed up and found a large a,out of ice built up inside. I removed the remaining ice and found service pointer #ASC20170602002 which states to replace the ice maker, auger motor assembly, install a Y clip kit and seal the housing with silicone. ; ordrng 2 WP482338 (White silicone)s and 1 DA82-02367A (Y clip kit) and 1 DA97-15217D (Ice maker)"

We serviced a

LG REFRIGERATOR

Model LMXS30776S/03

Near Georgetown, TX 78633

Lou

Job Details: 05/27/2022

"Arrived on site to inspect refrigerator error codes. Upon further inspection, I found the UI display showing E FF error code-freezer fan error. I disassembled the freezer section and found ice on the evaporator cover. I attempted to remove the ice and the cover and due to the amount of ice, I was unable to get the cover off. I recommended that the customer reschedule and 24 hours prior to my return, they unplug the unit and allow it to defrost. No water leaks observed during service.; ordrng 1 ABA72913421 (Motor,bracket assembly)"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Liberty Hill, TX 78642

Kimo

Job Details: 05/27/2022

Arrived onsite to install previously diagnosed pat. Upon arrival I installed new control and tested broil and found that the broil element didnt come on. I checked for voltage at the element and found none I checked continuity in between the element and the control and found none. I am ordering 1x main harness and elements just in case. Recommend 07/08/22; ordrng 1 W11458883 (Harness) and 1 W10856603 (Broil element) and 1 WP9755770 (Bake element)

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near New Braunfels, TX 78130

Andrew

Job Details: 05/27/2022

Arrived on site to test unit for no power. Verified unit receiving proper voltage. ; ordrng 1 WD21X23096 (Comtrol)

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near New Braunfels, TX 78132

Andrew

Job Details: 05/27/2022

Arrived on site to test unit for not heating properly. Both top and both ovens were not heating properly. Recommend replacing both oven sensors and control. Office to reschedule. ; ordrng 1 W10859573 (Oven sensor)

We serviced a

GE MICROWAVE

Model PSB9120SF1SS

Near Austin, TX 78738

Brandon

Job Details: 05/27/2022

"Arrived onsite for customer complaint of unit not heating at times, and control not powered on at times. Found right side door switches not making good contact, controls tested good at time of service, but might need relay board. Ordering parts. ordrng 1 WB24X25397 (Switch) and 1 WB24X10047 (Switch)"

We serviced a

KITCHENAID RANGE

Model KDRS483VSS03

Near Canyon Lake, TX 78132

Andrew

Job Details: 05/27/2022

"Arrived on site to test unit for sparking, burning smell and tripping breaker. Found L1 on terminal block was burnt and grounding out on cabinet. Removed neutral from terminal block and placed L1 in neutrals spot temporarily so customer has working range. Isolated neutral, tested unit, unit now working as designed. Will need terminal block to fix issue. Office to reschedule. ; ordrng 1 WP9761958 (Terminal block)"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Lakeway, TX 78738

Brandon

Job Details: 05/27/2022

"Arrived onsite for customer complaint of noise issues, found noise coming from gearcase and hub ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10239973 (Cam) and 1 W10609480 (Washplate)"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Luling, TX 78648

Andrey

Job Details: 05/27/2022

"Arrived on site to test unit for loud grinding sound, tested unit found gear case leaking oil, and stripped wash plate ; ordrng 1 W11393685 (Gear case)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS0

Near Copperas Cove, TX 76522

Tyler

Job Details: 05/27/2022

Arrived on site for refrigerator not cooling properly. Upon arrival confirm complaint and found temperature in our Seaside at 45 and FC side at zero. After further inspection I found a failure between main control as well as harness going to the dampener motor Call complete 5304521777 (harnesses) A01078804 (control ; ordrng 1 5304521777 (Harness)

We serviced a

GE OVEN

Model JGSS66SEL3SS

Near Lampasas, TX 76550

Tyler

Job Details: 05/27/2022

Arrived on site for oven needing previously diagnosed valve. Unarrival I installed required part. Didnt re-simple intestine unit and found that the slam would ignite what was extremely small. After her their examination found the orches used for the propane conversion from old unit was for high altitude and not designed for this oven. Also found power supply issue between hardest assembly to valve. We need office to reschedule a customer wants availability of parts is known; ordrng 1 WB18X28906 (Main harness) and 1 WB28X39149 (Lp kit)

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508HPS01

Near Austin, TX 78734

Brandon

Job Details: 05/27/2022

"Arrived onsite for customer complaint of unit not powering on, found failed drain pump, ordering drain pump. ; ordrng 1 Cnote (Office to reschedule) and 1 Cnote (Parts research on external drain pump)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Hutto, TX 78634

Cliff

Job Details: 05/27/2022

Arrived on site to diagnose a range with oven not operating. Found main control constantly resetting due to short in control. It will need to be replaced to complete repairs. Return date set for 6/2.; ordrng 1 W11258611 (Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ06

Near Lockhart, TX 78644

Andrey

Job Details: 05/27/2022

"Arrived on site to test unit for short during light bulb removal, customer stated that he went to replace bulb and it exploded due to excessive glue in socket, tested unit found burnt light socket, replaced light socket unit will need a control to fix issue, ordering control, office to reschedule ; ordrng 1 W11342846 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Georgetown, TX 78633

Lou

Job Details: 05/27/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=11 degrees. While testing temps, I could hear the ice maker harvesting, but no water filled the tray. Removed the waterbox cover and found the fill tube frozen. Tested the heater and found it bad. I am ordering the fill tube heater and scheduled return service for 06/03/22. No water leaks observed during service.; ordrng 1 W11087201 (Fill tube heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Andice, TX 78628

Lou

Job Details: 05/27/2022

"Arrived on site to I select refrigerator not dispensing water properly. Upon further inspection, tested the water dispenser and the flow was very slow. Removed the filter and retested and the dispenser operated as designed. Also, I found that the front left roller/axle/clip are missing. I removed and replaced the filter head I am ordering the front left roller, axle, clip and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 06-02-22 (MS). No water leaks observed during service.; ordrng 1 WP67005149 (Roller) and 1 67006434 (Pin/axle) and 4 W11545866 (Clip)s"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Pflugerville, TX 78660

Wesley

Job Details: 05/27/2022

"Arrived onsite and replaced control after verifying diagnostics. Behaving like a run capacitor short or a stator winding heat short. Control replacement made no difference. Running for a time and then stopping function. Rotor bolt is seized. Ordering tub job and 2 man 2 hr to repair. First call of day as repair will have to take place out of doors. ; ordrng 1 W11460604 (Tub) and 1 MHW5630HW2 (Rotor bolt), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Liberty Hill, TX 78642

Kimo

Job Details: 05/27/2022

Arrived onsite to install previously diagnosed pats. Upon inspection I found the the filter head that was sent with me was broken. Will need to return with a new one to complete call.; ordrng 1 W11482384 (HOUSING)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78723

Tyler L

Job Details: 05/27/2022

Arrived on site for complaints of unit turning itself on. Customer complaint verified by maintenance. Maintenance supervisor said they turned it off and then came back an hour later and it was hot again. Turned the breaker on and found no errors. Have good voltage at the wall with polarity. Set bake to 359 and monitored. Tested all elements on cooktop as well. All normal operations and temperatures. Could. Or replicate the issue. Ordering control for intermittent issues.; ordrng 1 W10894098 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Austin, TX 78724

Tyler L

Job Details: 05/27/2022

"Arrived on site for complaints of no cool. Found FC temperature at 40, and RC at 47 degrees. Found evaporator cover with frost and ice build up, took picture. Can hear evap fan running. Inspected compressor area and found compressor running at 1.2 amps, and condenser fan is running. Used steam gun to remove ice build up on evaporator cover, to attempt to gain aCCess. Could not remove all the way without damaging anything, as the cover is stuck to the evaporator with ice. Will need customer to perform natural defrost by unplugging the unit for 2 days prior to our next appointment, with doors open and towels down. Ordering parts, office to reschedule.; ordrng 1 W11380595 (Air diffuser) and 1 W11546681 (Harness) and 1 WP2315549 (Fan) and 1 W11546610 (Heater)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Austin, TX 78702

Luis

Job Details: 05/27/2022

"Arrived on site for no ice. Found ice room completely warm,ice formation on packages in freezer,ran diagnostics evaporator fan powered on,ran ice box fan found fan not powering on diagnosed unit will need a new ice box fan. ; ordrng 1 W11407678 (Ice box fan) and 1 W11204566 (Harness)"

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near New Braunfels, TX 78132

Andrew

Job Details: 05/27/2022

Arrived on site to test unit for lower oven door cosmetic issues. Verified door does have dimples. Will need door in SS. Office to reschedule.; ordrng 1 W11354870 (Glass door)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near San Marcos, TX 78666

Andrew

Job Details: 05/27/2022

Arrived on site to replace FC door from previous diagnosis. Found new door is damaged cosmetically. Installed door anyway to ensure issue would be corrected with new door. Needin FC door in SS. Office to reschedule. ; ordrng 1 W11465903 (Fc door)

We serviced a

GE OVEN

Model JRS04BW5BB

Near San Marcos, TX 78666

Andrew

Job Details: 05/27/2022

"Arrived on site to test unit for start button not working and door coming apart. Found door was missing bottom two retention screws. Installed screws and door is now good. Found control would need to be replaced as well as console. Would need console and control. ; ordrng 1 WB36T10544 (Console) and 1 WB27T10274 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Canyon Lake, TX 78130

Andrew

Job Details: 05/27/2022

Arrived on site to replace previously diagnosed parts. Found unit needed third row rails as well as middle rack stops. Replaced parts and tested unit. Found errors codes f5e1(door not closed within 4seconds of pressing start button) and F7E1(no heat). Leaded codes and ran diagnostics with no issues. Advised customer to purge cold water from sink prior to starting unit. Also advised to use rinse aid and how to avoid getting f5e1 error again. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Austin, TX 78744

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for unit not working. Test unit and found burned terminal block and wire harness. Replaced main harnes. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Georgetown, TX 78626

Gerry C

Job Details: 05/27/2022

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the gear case, splutch, belt, cam and agitator and calibrated. I tested within automatic and manual modes and the unit operated as designed. No leaks observed during service.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Jarrell, TX 76537

Gerry C

Job Details: 05/27/2022

Arrived to inspect error. I removed and replaced the sensor and tested. The unit heated to the set temperature of 350 and did not error. I then tested to the maximum temperature of 500 and the unit operated as designed.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Cedar Park, TX 78613

David S

Job Details: 05/27/2022

"Arrived on site for range having error codes F2e0 keypad disconnected, f2e1 stuck key. I gained access to the display control, and found the harness partially connected. I removed the harness and tested the wires. I found them in good working order. I reconnected the display and tested all key functions. I found he unit working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Cedar Park, TX 78613

David S

Job Details: 05/27/2022

"Arrived on site to install previous diagnose parts. I gained access to the sump and motor, and the float switch. I replaced both with new. I ran a diagnostics cycle and found the unit working properly. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Cedar Park, TX 78613

David S

Job Details: 05/27/2022

"Arrived on site for water dispenser not working. I inspected the unit and work area. I opened the water line before the double valve and ran the dispenser, I found water flowing. I reconnect the double valve and removed the dispenser line and found the valve failed to open but received voltage.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near Austin, TX 78737

Luis

Job Details: 05/27/2022

"Arrived on site for no ice. Ran diagnostics icemaker not running through a cycle diagnosed a defective icemaker. Installed new icemaker ran harvest test passed,ran fill test passed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Austin, TX 78748

Kevin

Job Details: 05/27/2022

"Arrived on site and found refrigerator is in a food truck, food truck is open to the outside. Found return air is frosted over and explained to food truck owner that this refrigerator is not rated for commercial use and will not be able to keep up. warranty is also voided due to commercial use, job complete"

We serviced a

WHIRLPOOL DRYER

Model MDG5500AWW

Near Austin, TX 78749

Kevin

Job Details: 05/27/2022

"Arrived on site and inspected dryer and found airflow meter is showing restricted. Ran dryer and found it is heating normally and temperature is cycling. Took video and uploaded to KB/service management. Recommended to homeowner that dryer vent be cleaned/cleared by a service before dryer is used again, job complete collected service fee for customer instruct"

We serviced a

LG DRYER

Model DLE5977W

Near Austin, TX 78735

Kevin

Job Details: 05/27/2022

"Arrived on site and inspected dryer and found after disassembling dryer has had an internal lint fire due to airflow being restricted, took multiple pictures and videos and uploaded to KV/service management. This is considered abuse, dryer cannot be repaired repair should not be attempted, job complete"

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Austin, TX 78739

Kevin

Job Details: 05/27/2022

"Arrived on site and inspected washer and found customer has videos of washer showing LD error code for long drain. Filled washer with water and drain pump is working properly, sent three videos to KB/service management of washer draining, agitating, and spinning properly. If customers issue continues pressure hose and control board will be needed to correct problem. Pressure switch on control board is likely going out. Control board is no longer available to be ordered as a new part and may have the possibility of being rebuilt, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78737

Kevin

Job Details: 05/27/2022

"Arrived on site and replaced heating element for service pointer W11540964 replacement is covered by special project code, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Kyle, TX 78640

Tyler L

Job Details: 05/27/2022

Arrived on site for complaints of no power. Found good voltage and polarity at the wall. Found good voltage to control. Found unit unresponsive. Installed new console and power was restored. Ran tests and unit is functioning properly. Used vent tester and found good airflow. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Kyle, TX 78640

Tyler L

Job Details: 05/27/2022

"Arrived on site for install of new door. Installed new part and transferred shelves, handle, and hinge over. Job complete."

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/10

Near Austin, TX 78745

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for damaged inner door. Replaced inner door.Test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78704

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for shorted ui. Test unit and found 38.9v on white wire and 82v on white wire. Called Techline and confirmed customer needs electrician job complete. File#7733756782

We serviced a

WHIRLPOOL MICROWAVE

Model KHMS2056SSS2

Near Austin, TX 78746

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for unit sparking. Test unit and found wave guide damaged. Called Techline and per Techline unit is non repairable job complete. File#7733755571

We serviced a

KITCHENAID MICROWAVE

Model KEMS378SSS05

Near Austin, TX 78746

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for ui error code. Replaced control board. Test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS3

Near Austin, TX 78746

Leonardo

Job Details: 05/27/2022

Arrived on site to test unit for unit not starting. Test unit and found chopper blade clogged. Cleared chopper blade test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Cedar Park, TX 78613

David S

Job Details: 05/27/2022

Arrived on site for ice maker arm being broken. I inspected the unit and work area. I found the clip for the arm broken on the ice maker. I installed a new ice maker. I tested the ice maker and found it working as designed.

We serviced a

JENN-AIR RANGE

Model JGRP548HL01

Near Austin, TX 78733

Leonardo

Job Details: 05/27/2022

Arrived on site to replace broil igniter. Replaced igniter test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Leander, TX 78641

Vincent

Job Details: 05/27/2022

"Arrived on site for oven, inspected unit and work area. Tested oven and found bake igniter not glowing. I then pulled range out and tested all igniters and found the bake igniter in the upper oven open. I then tested unit and its now operating as designed. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, TX 78641

Vincent

Job Details: 05/27/2022

Arrived on site for dishwasher not drying. Inspected unit and work area. I set unit in diagnostics and found no stored error codes. I then ran a diagnostics cycle and passed all test. Advised CX to use rinse aid and open door to vent. No water leaks observed during service. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Hutto, TX 78634

Cliff

Job Details: 05/27/2022

Arrived on site to diagnose a refrigerator that is not producing ice properly. Found fill cup frozen over and thawed cup. Tested unit and all is working properly at this time. No leaks were found at time of service.