"Arrived to inspect grinding noise. I verified the gear case had failed and the pinion broke. During attempted agitate, a very loud grinding could be heard. No leaks observed during service."

"Arrived to instal sealed system parts. I found the system without refrigerant and I was able to discover the source of the leak. I removed the faulty section of the high side discharge and brazed the rest of the components into the system. I vacuumed until the vacuum pumps ultimate vacuum and then monitored for 15 minutes. I charged with the mfg prescribed 5.5 oz of refrigerant and tested. The unit cooled as designed and I squared and leveled the chassis and doors. Operational test good, no leaks observed during service."

"Arrived to inspect no power. I found L1 showing only 1.4VAC steady. L2 was 125VAC to neutral and L1 to L2 was 123, denoting L1 failure and likely bridged to N within the voltage supply. I swapped L1 and L2 and the unit powered up and ran the motor, as expected. The CX will contact a qualified electrician and contact us if there are further issues.

"Arrived to inspect noise. I found the unit was set so the basket was not centered. The bearings were very loud and I removed and replaced the gear case and calibrated. I tested the unit and the issue was solved and I set the legs to center the basket within the chassis. Operational test good, no leaks observed during service."

Arrived on site for microwave drawer not heating. Inspected unit and work area. Tested operation to verify failure. Found magnetron not activating. Press on door and found right side latch not making contact with switches. Adjusted right side interlock and tested operation. Found unit working as designed. Reinstalled unit and tested operation again. All tested good. Spoke with customer service performed.

"Arrived to inspect gas leak. I removed the cooktop from its mount and disassembled it to gain access to all connections, internal and external. I pressure tested the supply lines from the valves to the orifices and worked backwards to the supply, including the regulator and flex line. I found no leaks with fresh bubble solution. I tested all valve stems and their mounts, the orifices as well and the unit has zero detectable leaks. I advised the CX on my findings. Operational test good, no leaks detected during service."

"Arrived on site to replace previously diagnosed valve, ice maker and control, found valve getting voltage when calling for water but valve not responding, replaced valve tested ice maker, IM cycled through diagnostics and filled with water, advised customer that ice production should start 24-48 hours, no leaks detected job complete"

"Arrived on site for complaints of loud noise. Found zip tie stuck in blower wheel. Removed debris and noise went away. Ran with and without the drum in. After removing zip tie, no noise coming from unit other than normal running sound. Job complete."

"Arrived on site for washer not spinning cloths out all the way. Call rival confirm complaint and found the following error code F7e5. On further inspection I found that because of the issue was a failing gearcase leaking oil all over the cam belt and actuator. replace the following parts WPW10006355 (actuator), WPW10006384 (belt), W10721967 (cam), W11132267 (gearcase).

Arrived on site to test unit for downdraft not working. Test unit and found switch not sending correct voltage. Replaced switch test unit and found tubing probably clogged making air coming back up. Advised customer to get vent checked out job complete.

"Arrived on site for washer banging around during spin cycle not spinning clothes that all the way. Upon arrival confirm complaint and after further testing found an F0E5, F7E5, & F7E6 error codes. Upon further inspection I found no failures in ACU, harness, or gearcase, or other related parts. I then found suspension rods failing and causing tub to lean forward. I was able to reschedule the customer for Thursday, April 14 of 2022 to complete repairs or new suspension rod sets and during repairs we will also need to raise the washer higher off the ground in order to prevent the washer from Sagging and touching the bottom when it fills. ; ordrng 1 W10780045 (Suspension rods)"

arrived on site for washer not working correctly. Upon arrival confirm complaint but after further inspection found that the washer had its shorted out the main control the wiring system lidlock as well as gearcase etc. called Whirlpool techline and spoke with Joel sr#7733392705. Porten findings and within transfer to the Trade care team (Candace) sr#7733366365

"Arrived on site to follow up on commercial washer that won't start cycles. Replaced coin Slide assembly. Used a nut to secure the slide to the screw on it to allow it to trip the switch. Found slide is now properly triggering wash cycles and working as designed. If issue repeats, we need to contact commercial to find the proper part that attaches to the slide screw to secure it to the switch plate and allow proper operation, since even a new tray doesn't allow the switch plate to move. Call complete."

"Arrived on site to follow up on washer that wasn't fully draining. Installed new pressure switch and retested. Found unit is draining better. Standpipe sounds like its draining a little slow, so advised customer if there's any other issues to try and blow out the standpipe and retry. Call complete."

"Arrived on site for complaints of no ice. Found temperature in RC at 36 degrees, and the FC at 4 degrees. Cycled icemaker and found it did not fill with water. Installed new valve. Cycled icemaker again and it filled with water. No water leaks detected, job complete."

"Arrived on site for complaints of broken latch. Found broken strike and latch. Strike has broken off in the latch. Installed new latch and strike. Tested unit in component activation and lid lock is working well. Ran factory diagnostics and unit passed. No water leaks detected, job complete."

"Arrived on site to replace previously diagnosed wave guide cover, replaced cover powered on unit, and heard arching noise and lights flickering, turned off unit and found top wave guide cover fried, removed magnetron from housing and found some burn marks on tip, called tech line twice and presented my findings, sent pictures to tech line to verify my diagnosis, tech line stated that unit is not repairable and will be contacting customer within 4-5 days SR#7733396918 job complete"

"Arrived on site to test unit for loud shaking during spin, tested unit found failed gear case and damaged cam and stretched belt, replaced parts, tested unit, unit now is running as designed, advised customer not under load unit and overload to prevent Excessive shaking no leaks detected job complete"

"Arrived on site to replace previously diagnosed belt, cam, gear case and hub, put unit into diagnostics and found gear case is quiet and on high rpm changes the belt Squeaks, inspected belt and found it slightly stretched, replaced belt, put unit through drain spin cycle, unit it running quiet with minimal vibration, customer was present for for test and she did not hear any issues with it, at this time unit is running as designed, no leaks detected job"

"Arrived on site to test unit for no ice production, tested unit found all thermistors passing diagnostics, ice box fan is working good, water fill test is also good, ice maker would not harvest, found E2 error , ice maker lost home position, removed ice maker and found ice maker liner is also pealing, replaced ice maker, put it through diagnostics, all components testing good, advised customer that ice production should start 24-48 hours and if it does not to call use back, if issue continues recommend replacing control board, at this time the unit is running as designed no leaks detected job complete"

"Arrived on site to test unit for broken dispenser, tested unit found dispenser door broken off, replaced dispenser, tested unit , unit now running as designed, no leaks detected job complete"

Arrived on site to test unit for unit not draining. Test unit and found drain motor coming on but drain hose clogged. Unclogged drain hose test unit and unit draining correctly job complete.

"Arrived on site for door issues. Found screw to upper hinge not tight and aligned preventing arm to disengage switch,installed screw correctly tested door operation and seal good.

"Arrived on site to replace filter head and valve, after replacing, unit tested good."

"3718#Arrived on site for noise complaint. Found unit shutting itself on and off,loud noise from evaporator fan motor while running diagnosed unit will need the updated control kit and evaporator fan motor,gave estimate customer will call into office if they approve repair.

"Arrived on site for customer complaint of unit leaking, found leak coming from wash pump, I replaced wash pump, unit tested good.

"Arrived onsite to replace previously diagnosed parts. Plugged unit in and tested. Found drain pump kicked on, no water in tub. Held cancel button until draining stopped. Ran diagnostics and calibrated. Tested unit and unit is functioning properly. Upon speaking to customer found home was having some electrical issue that may have had affected the unit. Also found that the customer was using excessive detergent which may have triggered the drain pump to run continuously. Instructed customer on detergent use. Unit is functioning properly at this time. Job complete"

Arrived onsite for washer not draining. On arrival found outer seal spring was off. Put spring back into place. Discussed with customer and said husband took off. Upon inspection found slow drain. Drain motor was energizing. Inspected filter and found completely clogged with debris and small cloth item. Cleared debris and tested. Unit is now draining properly. Notified customer that spring may not be in the best condition and not fully contracting. Customer will monitor and if needed will call us to replace. Job complete

Arrived onsite to replace faulty ice maker. Upon arrival replaced ice maker. Ran harvest and fill test. Unit is functioning properly. No leaks present at this time. Job complete

Arrived onsite for dryer tripping breaker. Upon arrival tested unit ran unit for approximately 20 min without failure. Unit was heating and tumbling. Did not trip the breaker. Customer stated has run a couple successful cycles but more often than not it trips the breaker. Recommended getting maintenance to replace the breaker. Unit is functioning properly at this time. Job complete

Arrived onsite for microwave door not closing properly. Upon inspection found upper interlock assembly out of place. Secured interlock and tested. Tested multiple times and interlock is functioning properly. Unit is also heating properly. Job complete

"Arrived on site for customer complaint of unit freezing items on top shelf of RC and water not cold out of dispenser. I tested temperatures in RC as well as FC also at water reservoir, found temperature at 35 degrees on top shelf of RC and 8 degrees in FC, found water reservoir temperature at 52 degrees behind crisper drawer, unit tested good at time of service. I instructed customer to adjust temperatures at control depending on how much product is in the unit as well as items on top shelf will be the coldest."

Arrived on site for ui dead . Microwave light is on when door is open . Ordering console ui. Tried breaker reset . Still no response . Call to set return ; ordrng 1 W11428924 (Ui console)

"Arrived on site for no power range . There is power to outlet . Found power cord sliced . Replaced power cord , unit is now powering up. All top burners and oven are functioning normally. No gas leaks detected at time of service. Job complete."

"Arrived on site , replaced mag ,cap dioed . Unit is now heating up water to wp specs . Job complete"

Arrived on site for dishwasher not draining properly . Found some debris in sump cover . Removed debris. Ran unit in diagnostics and couple of times in normal wash . All checked normal. And draining fine . Recommended at this time to make sure to scrape plates and run a cleaner thru unit . No water leaks detected at time of service.

"Arrived onsite for washer making noise when in use,. Upon inspection I found that he cam was not seated properly I corrected this but the locking tab did not want to stay in place so I replaced the cam and tested unit and found unit operating as designed no leaks. Job complete"

Arrived onsite to install previously diagnosed pat. Upon arrival I removed and installed new right door gasket and installed new gasket and leveled unit and plugged unit backing and made sure gasket was sealing properly. Job complete.

"Arrived on site for a dishwasher upper rack rubbing against the gasket. Upon arrival the customer showed me how when you pull the upper rack out, the left hand side of the rack rubs on the seal. Upon further inspection I found the tub slightly cockeyed. I rose the left side foot to properly level the unit and the rack was no longer catching. However, raising the left side was causing the door to barely catch the cabinet on the right hand side due to how the unit was installed. I informed the customer of my findings, and they stated they will reschedule out to the builder to fix the install. Call complete."

Arrived onsite for dryer with damaged door seal. Upon inspection I confirmed this and replace seal and tested unit and found unit operating as designed. Job complete.

Arrived onsite to install previously diagnosed pat. Upon arrival I installed new gasket ant tested unit and found no more leak present. Job complete

Arrived onsite for dishwasher not drying. Upon inspection I found knockout still in disposal I removed knockout and tested unit and found unit operating as designed no leaks at this time. Job complete.

"Arrived onsite for range with oven door broken. Upon arrival I found broken glass everywhere and the rest of the door missing possibly stolen. ordering all components required for door. Office to reschedule.; ordrng 1 W11176456 (GLASS-DOOR) and 1 W10894054 (HNDLE-DOOR) and 1 W11178521 (NAMEPLATE) and 1 WPW10535776 (GLASS-DOOR) and 1 W11240518 (HINGE-DOOR L&R) and 1 W11389703 (BRACKET) and 1 W10445015 (Trim L) and 1 W10445013 (Trim R) and 2 W11428245 (Screws)s and 1 W11105139 (Top trim) and 2 W11104748 (GASKET-WND)s and 1 WPW10535767 (Glass, Inner) and 2 W10837731 (SCREW)s and 2 98008699 (Screw)s and 2 W10837731 (SCREW)s and 1 W10811550 (Bracket)"

"Arrived on site to install previously diagnosed, retested some component and found frost building up on RC evaporator cover, removed cover and RC fan not working tested voltage going to fan but fan not spinning, No water leaks detected during service, scheduled 4/14 for return service. ; ordrng 1 W10633627 (Fan motor) and 1 WPW10389152 (Fan support)"

"Arrived on site for refrigerator not cooling, unit was completely frosted, refrigerator door was sagging and the screw holes where door hinges sit are not straight. Refrigerator has reversible doors and I advised CX that door will have to be mounted to the other side also advised tenant that refrigerator will have to be defrosted for 48hrs, also let them know the procedures to properly defrost. No water leaks detected Turing. Service. Job completed. Office will contact for part drop off; ordrng 1 W11190821 (Bin)"

Arrived on site for range with visible damage on the console. Upon further inspection I found the black panel and stainless overlay scratched (pic in SD). I am ordering the stainless overlay and will bring back the panel. Office to reschedule. ; ordrng 1 W11343212 (Stainless Overlay)

"Arrived on site for dishwasher not draining after cycle is completed. Inspected unit and work area. Found drain line correct. Found standing water in unit and water level higher than normal. Drain water from unit by activating drain pump. Performed diagnostics mode and found error code F6-E4 float switch opened and F8-E2 drain fault. Inspected underneath unit and no signs of water leaks. Found test cycle completed as designed. Recommend to replace control and vent assembly No water leaks detected during service. Will need authorization to continue with repair. ; ordrng 1 WPW10469574 (Vent assembly) and 1 W11305308 (Control) and 1

"Arrived onsite for BELLOW IS MOLDY AND NEEDS REPLACEMENT. Upon arrival inspected bellow and found was in good shape , just mildewed. Tested complete operation to be sure there were no other issues. All test passed. Replaced bellow and test unit. No leaks present at this time.job complete.

"Arrived on site to inspect refrigerator temps and ice on back wall of fresh foods section. Upon further inspection, I found the that the customer had the RC section cleared out and I found ice on the evap cover at the bottom. I placed the unit in diagnostics and tested defrost and the unit began to defrost. I removed the evap cover and tested the damper and RC evap fan and found both defective. I advised the customer of my findings and found that the evap,fan motor is discontinued. I checked other vendors and all showed the part is no longer available and theres no substitute. No water leaks observed during service, job completed."

"Arrived onsite to install previously diagnosed pats. Upon inspection I found that the new hot plate was damaged in box I am ordering 1x hot plate and a module just in case.office to reschedule; ordrng 1 WPW10396548 (HOTPLATE) and 1 W10857233 (Module, SSX)"

Arrived on site to diagnose a dishwasher that is beeping and blinking. Tested all parts and components and found no failures to unit at this time. Advised customer that if unit oversuds it can trip a flood switch and the unit will go into an error state. Overflow pan is empty and dry at this time and no repairs are needed. No leaks were present at time of service.

Arrived onsite for refrigerator with fc frosting up on left side. Upon inspection I found that customer had put a large bottle on that side that was making contact with the ice maker and the freezer door when closed causing the left side of the door to stay open causing a warm air leak into the freezer causing the frost. See pix . I corrected this and tested door and found door sealing properly now. Job complete

Arrived on site to diagnose a dishwasher that is beeping and blinking. Tested all parts and components and found no failures to unit at this time. Advised customer that if unit oversuds it can trip a flood switch and the unit will go into an error state. Overflow pan is empty and dry at this time and no repairs are needed. No leaks were present at time of service.

Arrived onsite for washer making noise when in spin. Upon inspection I found that the bolt that holds the agitator in place was loose I tighten it up and tested unit and found unit operating as designed. Job complete

"Arrived on site to diagnose washer that is not starting cycles. Ran unit and found errors for shifter and lid lock. Found both are working fine in diagnostic. Found ground prong broken off the power cable, due to outlet being 2 prong. Found water valves disabled. Turned on valves and ran unit. Unit passed diagnostics and test. Calibrated unit. Ran a normal cycle and verified all is working as designed

"Arrived on site for not dispensing water. Diagnosed a frozen reservoir due to air leaking between fan scroll and air tower,defrosted tank added sealer between gaps. Tested water dispenser unit working as designed"

"Arrived on site to diagnose washer that is not starting cycles. Ran unit and found errors for shifter and lid lock. Found both are working fine in diagnostic. Found ground prong broken off the power cable, due to outlet being 2 prong. Found water valves disabled. Turned on valves and ran unit. Unit passed diagnostics and test. Calibrated unit. Ran a normal cycle and verified all is working as designed

"Arrived on site for no cool. Found compressor not powering on diagnosed a defective inverter,replaced inverter powered unit on compressor powered on. Tested icemaker diagnosed a defective icemaker,replaced icemaker assembly; used 1 1129313 from stock"

Arrived on site to diagnose a refrigerator that is not cooling. Found fc fan not operating and it will need to be replaced to complete repairs. Also ordering control in case needed. Office to set return appointment.; ordrng 1 W11249952 (Evap fan fc) and 1 WPW10675033 (Main control)

Arrived onsite and replaced the fill tube assembly per the previous diagnosis. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived on site to diagnose a refrigerator that is not cooling. Found fc fan not operating and it will need to be replaced to complete repairs. Also ordering control in case needed. Office to set return appointment.; ordrng 1 W11249952 (Evap fan fc) and 1 WPW10675033 (Main control)

Arrived onsite for not cooling and found compressor running but only partial frost pattern on the first length of tube. Also only drawing .5 amps. Ordering sealed system repair due to compressor failure. Office to reschedule. ; ordrng 1 W10309988 (Compressor) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (UV drier) and 1 WP2188822 (Evap)

"Arrived on site for dishwasher not working, inspected unit and found unit was not responding to start cycle, replaced control and tested. Unit is now working as designed, no water leaks detected during service. Job completed.

Arrived onsite for evap freezing over. Found bad connection to fan assembly causing freezer to frost up and preventing prior cooling in front section. Customer defrosted unit. Secured connection to fan. Unit is now operating as designed. Advised customer on repair. All checks good.

"Arrived on site for dishwasher not working, inspected unit and found unit was not responding to start cycle, replaced control and tested. Unit is now working as designed, no water leaks detected during service. Job completed.

"Arrived on site to inspect dryer, tested unit and we have poor air flow, tested unit with out vent tube and has great air flow, instructed CX to have vents cleaned, steam dryer & no water leaks detected during service, job complete"

"Arrived on site to inspect dishwasher not draining, inspected unit and unit was clogged up with shipping tags from manufacture at pump and lines & garbage disposal drain was still sealed causing it not to drain. Used my shop vac to suck water out and clean paper particles in the pump & open the drain hole on the garbage disposal. Replaced drain pump and main hose as I was not able to get all paper out from hose. I then ran a diagnostics cycle to test unit drain pump, unit is now working as designed. No water leaks detected during service, job completed"

"Arrived on site for a refrigerator not dispensing water nor ice. Upon arrival the customer stated that the unit is still making ice, but just wont dispense it. I tested the dispenser and could hear the auger motor energize, but the ice bin arm never rotated. Upon further inspection I found the coupler on the motor stripped. In order to repair this the motor and coupler would need to be replaced. When testing the water dispenser I could not hear the valve energize nor the switch click. I gained access to the switch and found the switch bracket had broken. This was allowing the switch to sag and not come in contact with the paddle. I tested the switch and found when pressed the water would dispense properly. The bracket will need to be replaced. The customer also requested replacing all 3 refrigerator shelves due to them cracking and giving out. I quoted the customer for the bracket, motor, coupler, and three shelves. Call complete."

"Arrived on site to inspect dishwasher not draining, inspected unit and unit was clogged up with shipping tags from manufacture at pump and lines & garbage disposal drain was still sealed causing it not to drain. Used my shop vac to suck water out and clean paper particles in the pump & open the drain hole on the garbage disposal. Replaced drain pump and main hose as I was not able to get all paper out from hose. I then ran a diagnostics cycle to test unit drain pump, unit is now working as designed. No water leaks detected during service, job completed"

"Arrived onsite for the unit not dispensing water. Customer showed me the unit not filling with water and after a few seconds, the unit started dispensing water and ice maker filled. Tested the dispenser some more and water came out with no issues. The house still have construction around the area and possibly the line for water may had some air in the line. No issues at this time. Job complete"

Arrived on site for a washing machine not draining properly. Upon arrival the customer showed me how water was sitting in the bottom of the door gasket. Upon further inspection I found the ports heavily clogged with dog hair and grime build up. I partially removed the bellow and removed all hair. I then tested it and found it now draining as designed. I collected the balance of X.X.X.195.25 + tax in full on CC. Call complete.

"Arrived on site for refrigerator not making ice, inspected unit an there was ice cubes stuck, CX had explained that he had changed the water filter 3 days before it stoped making ice, I explained to CX there was air in the lines that cause ice maker to improperly fill. I tested icemaker on diagnostics mode and it harvested just like it should. No water leaks detected during service, job completed."

Arrived on site for a washing machine not draining properly. Upon arrival the customer showed me how water was sitting in the bottom of the door gasket. Upon further inspection I found the ports heavily clogged with dog hair and grime build up. I partially removed the bellow and removed all hair. I then tested it and found it now draining as designed. I collected the balance of X.X.X.195.25 + tax in full on CC. Call complete.

"Arrived on site to inspect no water and lights in refrigerator. Tested unit and water was not dispensing and all lights where out, found UI on crisper door not responding, so I inspected the wiring harness on crisper drawer there where two wires broken. install new harness, tested and unit is working as designed. no water leaks detected, job completed ."

Arrived onsite for refrigerator lights not on in freezer section. Upon arrival found all freezer lights and one refrigerator light out. Per Whirlpool service pointer W11606409 all led modules need to be updated. Parts covered under S-code S84638 . Quoted customer 309.99 plus tax for service and labor. Replaced all (12) led modules. Unit is functioning properly. Job complete

"Arrived on site for customer complaint of unit not working and full of water, found broken wires at drain pump, I repaired wires, unit tested good."

Arrived onsite for refrigerator lights not on in freezer section. Upon arrival found all freezer lights and one refrigerator light out. Per Whirlpool service pointer W11606409 all led modules need to be updated. Parts covered under S-code S84638 . Quoted customer 309.99 plus tax for service and labor. Replaced all (12) led modules. Unit is functioning properly. Job complete

"Arrived on site for customer request of installing drain pump, customer already had most of the unit taken apart and in the garage, I replaced pump that customer supplied, I was unable to test unit."

Arrived on site for a range with the oven not working. I tested the unit and found the oven not igniting. Due to this I gained access to the back. Upon further inspection I found a physical burnout on the wire harness to the ignitor and on the ignitor connection. In order to repair the unit it would need. Bake ignitor and main harness. When researching parts for the unit I found the harness no longer available. I informed the customer on my findings.

Arrived onsite for unit not keeping temperature. Checked the gas valve and the valve was faulty on the unit. CS will order parts for us to return with. Office to reschedule ; O-emld tckt

Arrived on site for a range with the oven not working. I tested the unit and found the oven not igniting. Due to this I gained access to the back. Upon further inspection I found a physical burnout on the wire harness to the ignitor and on the ignitor connection. In order to repair the unit it would need. Bake ignitor and main harness. When researching parts for the unit I found the harness no longer available. I informed the customer on my findings.

"Arrived onsite for unit having error code. Looked at the unit and got error for stuck key pad. Let customer know that the ui panel needs to be replaced. Office to reschedule ; ordrng 1 W11236887 (Ui panel)"

Arrived on site for a range with the upper oven not working. I tested the unit and found the upper oven bake not igniting. Due to this I gained access to the back of the unit and ohmd out the ignitor and found it open. This indicates a faulty ignitor. I installed the new ignitor and then tested the unit. I found the unit noW working as designed.

"Arrived on site for a refrigerator with the unit losing cool and intermittently losing power. Upon arrival the customer stated that this has being going on for a while, and the unit will intermittently fail and flash the PO until they come and press confirm. Now the unit has begun losing cool starting in the FC. I took temps and found the FC at 33?F and the RC at 44?F. Upon further inspection I found over an inch of frost in front of the evap cover. I then gained access to the pantry drawer UI and found a small amount of water inside. However, I did not see any visible corrosion on the board. I then put the unit into diagnostics mode and tried to recreate the power failure. I found when in test 4 after the compressor began running for a minute, the unit would shut off and throw the PO. I also found the compressor running very weak. The PO flashing could be due to the seized fan motor getting stuck from the ice in the FC running during the test. I gained access to the control and ohmd out all thermistors. I found the RC thermistor read 6.71k, the FC thermistor read 12.10k, and the FC defrost thermistor read as open. This indicates a faulty FC defrost thermistor and possibly a faulty drawer UI.; ordrng 1 W11109595 (FC Motor Harness)"

Arrived on site for a range with the upper oven not working. I tested the unit and found the upper oven bake not igniting. Due to this I gained access to the back of the unit and ohmd out the ignitor and found it open. This indicates a faulty ignitor. I installed the new ignitor and then tested the unit. I found the unit noW working as designed.

"Arrived on site for a washing machine receiving a F7E1 error code. Upon arrival the customer stated that the unit is not washing at all and will throw the F7E1. I put the unit into diagnostics mode and found stored error codes F0E3 for overload, F7E1 for tachometer missing, and F7E6 for motor circuit open. I cleared the error codes. I then ran a diagnostics cycle and found that when the unit was agitating, the whole tub moved and not just the wash plate. I gained access to the shifter and found it seized and had popped off of the cam. Due to this I replaced the shifter and then tested the unit again. I found the unit now working as designed. No leaks observed at the time of service. Call complete."

"Arrived on site for a microwave with no heat and a loud sound. I tested the unit with a MW safe cup of water and could hear a loud hum, and the water did not heat. I checked voltage and amp draw at the outlet. I found the amp draw low. Due to this I gained access to the HV components and found a good 120VAC going to the transformer. This indicates a faulty HV circuit. Upon further inspection I found some discoloration on the mag. I replaced the mag and tested the unit again with a MW safe cup of water. I found the unit now working as designed. Call complete."

"Arrived onsite for GAS LEAK? SLIGHT GAS ODOR WHEN IN USE ONLY. Upon arrival the unit is new. The tenant said she has only used it once cause she believes it is leaking gas. Found gas is on and test unit for gas leaks and did not detect leaks using electronic gas sniffer. Checked regulator,supply hose all burners including oven,no leaks detected at gas connectors. Called techline for assistance. Tech determined that it is the new oven smell. Tech recommended to Operate Broiler about a hour or 2 at 500 degrees to let unit cure. Tech gave SR# 7733368352. No leaks present at this time. Job complete"

"Arrived on site for a microwave with no heat and a loud sound. I tested the unit with a MW safe cup of water and could hear a loud hum, and the water did not heat. I checked voltage and amp draw at the outlet. I found the amp draw low. Due to this I gained access to the HV components and found a good 120VAC going to the transformer. This indicates a faulty HV circuit. Upon further inspection I found some discoloration on the mag. I replaced the mag and tested the unit again with a MW safe cup of water. I found the unit now working as designed. Call complete."

Arrived on site to install new LCD display in range to resolve flickering. Replaced display and tested unit. Verified unit working as designed with no further flickering. Call complete.

"Arrived on site to inspect broken door on microwave, removed old door from unit and installed new door, tested unit and is working as designed. Job completed."

"Arrived on site for customer complaint of unit leaking, found debris between door and door bellow, as well as dispenser cover missing. I cleaned door and checked bellow for punctures, bellow tested good, drain tested good, valves tested good, no leaks after cleaning unit.

"Arrived on site to inspect broken door on microwave, removed old door from unit and installed new door, tested unit and is working as designed. Job completed."

Arrived on site to replace dented doors. Replaced doors and added name plate. Job complete

"Arrived on site to install previously diagnosed part. Upon further inspection I found the harness to the lamp housing with a physical burn out and was burnt onto the bulb housing. Due to this we will also need to order the harness and housing to replace. Return tech will install the harness, housing, and control. Office to reschedule.; ordrng 1 W10210871 (Bulb Housing) and 1 W11350914 (Main Harness)"

"Arrived onsite for unit not heating at all. Upon arrival tested unit and unit has no power. Replaced diode. Found that fuse is blown, Need to order fuse and bring back magnetron and capacitor. Left unit unplugged.Office to reschedule ; ordrng 1 W10138793 (Fuse)"

"Arrived on site to install previously diagnosed part. Upon further inspection I found the harness to the lamp housing with a physical burn out and was burnt onto the bulb housing. Due to this we will also need to order the harness and housing to replace. Return tech will install the harness, housing, and control. Office to reschedule.; ordrng 1 W10210871 (Bulb Housing) and 1 W11350914 (Main Harness)"

Arrived onsite to install previously diagnosed part. Replaced UI. Turned new UI from cooling off to on. Double checked temperature settings and left them on recommended settings. Job complete

"Arrived on site to check washer and hook up water lines . Checked drain pump hoses ,drain hose , valve hoses . All checked normal. No sign of any dry rot . Hooked up water lines . Filled washer ,agitated ,drained and spun . All checked normal. Did advise to keep an eye out the first couple loads just to be on safe side . Job complete"

"Arrived onsite to install previously diagnosed parts. The only part that was needed was the drain pump, there is service pointer on this model for the drain pump. Replaced drain pump and tested the unit. Unit operates correctly. No leaks present at this time. Job complete"