Service History 523 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354ESS3

Near Cedar Park, TX 78613

Scott

Job Details: 04/21/2022

"Arrived on site for poor wash performance. Ran diagnostics,was motor is not coming on . Getting correct voltage. Replaced sump and motor:. Unit is now washing properly No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Cedar Park, TX 78613

Scott

Job Details: 04/21/2022

"Arrived on site for freezer above normal temps and not making ice . 42 fresh food temp ,FZ 25 . Found frost on evap in FZ . Found evap fan failing . IM passed all test, but getting a e5. Ordering FZ fan motor with harness . Please do hard power reset for IM .. Return 4/28 thur. No water leaks detected at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78731

Joe Z

Job Details: 04/21/2022

Arrived onsite to install previously diagnosed parts. Replaced console. Test unit and unit operates as designed. Job complete

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Austin, TX 78731

Joe Z

Job Details: 04/21/2022

"Arrived onsite for The main problem is that the oven does not work at all. But in addition, one of the burners on top does not work at all, and three of the five knobs on the front of the range or either nonfunctional or in the case of one missing and nonfunctional. Upon arrival Mrs. mentioned oven light also does not operate. Tested unit and found control is not responding to UI and need to replace control ,ignitor, knob,and bulb.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Austin, TX 78759

Scott

Job Details: 04/21/2022

"Arrived on site for low water in tub during wash . Ran diagnostics and found almost no water entering unit . Removed valve and found debris in screen and in water supply line . Replaced valve and flushed supply line out . Ran diagnostics, now getting normal water flow and normal water levels in tub . Heater is coming on . No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78730

Joe Z

Job Details: 04/21/2022

Arrived onsite for Door hinge broke. Upon arrival the door would open too quickly and drop down fast. Found left spring was not secure. Secured spring and test unit. Door now opens correctly. Job complete

We serviced a

WHIRLPOOL OVEN

Model WFE540H0ES1

Near Killeen, TX 76549

Tyler

Job Details: 04/21/2022

Arrived on site for range needing previously diagnosed knob. Upon arrival installed and found knob functioning as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Kyle, TX 78640

Brandon

Job Details: 04/21/2022

"Arrived on site to replace parts ordered by previous tech, found unit working as designed and was in a defrost when I arrived, heater tested good, control tested good."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near Leander, TX 78641

Vincent

Job Details: 04/21/2022

"Arrived on site to install previously diagnosed parts. Install new parts. Tested unit and unit is not working as designed. No gas leaks detected during service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Austin, TX 78702

Wesley

Job Details: 04/21/2022

Arrived onsite and found unit motor failure. Replaced the sump and motor. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WET3300SQ1

Near Austin, TX 78741

Wesley

Job Details: 04/21/2022

Arrived onsite and repaired unit by replacing lid switch. Unit is now operating as designed.

We serviced a

KENMORE WASHER

Model 110.2002201

Near Austin, TX 78704

Wesley

Job Details: 04/21/2022

Arrived onsite for many off balance loads and found unit operating with loose suspension. All checks good. Advised customer on repair.

We serviced a

JENN-AIR RANGE

Model JGS1450FS0

Near Austin, TX 78704

Wesley

Job Details: 04/21/2022

"Arrived onsite for flame height irregular and right rear burner not igniting. Found wring disconnected to electrode of right rear burner. Corrected wiring and tested all burners, unit is now operating as designed. Advised customer on repair. All checks good."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HC0

Near Jarrell, TX 76537

Gerry C

Job Details: 04/21/2022

"Arrived to inspect. Found codes F7E4 and F6E3. The slider had failed and would not engage with the rotor fully. I was able to touch up the teeth in the rotor to get it to temporarily work, but it should be replaced due to the excessive wear. I replaced the failed slider and tested. No leaks observed during service. Office to contact the CX to arrange return service. ; ordrng 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL FREEZER

Model WZC3115DW01

Near Granger, TX 76530

Gerry C

Job Details: 04/21/2022

"Arrived to instal previously diagnosed and ordered parts. I recovered the refrigerant and had no indication of leaks. I installed the sealed system components and vacuumed. It took an excessive time to achieve vacuum to the pumps maximum depth and denotes moisture within the system, from original manufacture. I charged the the mfg prescribed 4.8 oz and the unit started cooling as designed. No water connections to unit, operational test good."

We serviced a

GE DRYER

Model GTD45EASJ1WS

Near Taylor, TX 76574

Gerry C

Job Details: 04/21/2022

"Arrived to inspect. I found the machine would not stay running without the start switch depressed and the was no drum motion. The belt was broken and I removed and replaced. Further inspection yielded metal debris in the bearing assembly and after removed, the unit operated as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Taylor, TX 76574

Gerry C

Job Details: 04/21/2022

Arrived to inspect no heating. I found the spade connector on the main relay improperly seated. I corrected the issue and the unit operated as designed.

We serviced a

GE REFRIGERATOR

Model GSS22SGRBSS

Near Dripping Springs, TX 78620

Luis

Job Details: 04/21/2022

Arrived on site. Replaced lever and housing tested dispenser operation unit working as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Driftwood, TX 78619

Luis

Job Details: 04/21/2022

"Arrived on site. Found freezer not freezing correctly,removed evaporator cover found ice ball on inlet to the evaporator,ran diagnostics test 4-5 frost forming to only the second straight loop on the evaporator. Ordering sealed system parts. Unit will still need freezer led module charge part to customer. ; ordrng 1 W11575003 (3 way valve) and 1 W10832994 (Compressor) and 1 WPW10608485 (Frzr evaporator) and 1 W11492867 (Ff evap) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Austin, TX 78745

Luis

Job Details: 04/21/2022

"Arrived on site. Replaced defective icemaker,ran icemaker through a cycle,icemaker passed harvest ran fill test passed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78749

Luis

Job Details: 04/21/2022

"Arrived on site for no ice. Found weak connection at harness,secured harness fully to valve,ran diagnostics icemaker passed harvest ran fill test passed."

We serviced a

WHIRLPOOL DRYER

Model WED5520SQ0

Near Leander, TX 78641

Kimo

Job Details: 04/21/2022

Arrived onsite for dryer with no power. Upon inspection I found that the breaker was tripped. I corrected this and tested unit and found unit heating and tumbling but the air flow was poor. I advised customer to have some come out and check her vents

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Leander, TX 78641

Kimo

Job Details: 04/21/2022

Arrived onsite for range with gas leaks. Upon inspection I found loos fitting at gas reg. I corrected this and tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Waco, TX 76710

Jonathan M

Job Details: 04/21/2022

Arrived on site for a washer that wont finish cycles and is making loud noises when the unit does actually spin. Inspected unit and work area. Confirmed customers complaint and found the unit no starting any cycles. Found the basket would not spend and with an error out. We are the units for diagnostics and found an F7 E1 (basket speed fault) error code. Checked underneath the unit and found the belt detached from the motor and the belt completely stripped. Found the cam extremely worn as well. Unit will need both for repair. Ordering both parts as neither part was sent with me. Rescheduled customer to 4/27 but the customer will need after 1 PM.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Woodway, TX 76712

Jonathan M

Job Details: 04/21/2022

"Arrived on site for a washing machine that is stopping in the middle of cycles is making loud sounds during cycle. Inspected unit and work area. Were in the unit three diagnostics and found an F5 E1 (lid switch fault) and F7 E9 (locked rotor) error codes. Ran the unit through an auto test and found the valves were really slow at filling and the unit sound like an airplane taken off when the unit went into a spin. This would indicate that the bearings are gone bad in the gear case. Checked underneath the washer and found the slider had red marks on it indicating it failed as well.

We serviced a

WHIRLPOOL RANGE

Model RF261PXST0

Near Killeen, TX 76549

Tyler

Job Details: 04/21/2022

Arrived on site for range needin* previously diagnosed switch. Installed switch and tested front left burner. Found burner now fully functioning as designed. Call complete

We serviced a

GE MICROWAVE

Model JNM1541SN1SS

Near Killeen, TX 76549

Tyler

Job Details: 04/21/2022

"Arrived on site for otr microwave heating when door was open and tripping breaker when exhaust surface fan was run. Upon arrival confirmed the issue and after further inspec found multiple causes to failures. Found exhaust fan windings all ohming between 98.2-100.3 ohms (should have been between 19, 23, & 34ohms. Also found door switchs stuck causing ACU to think unit was safe to run when unit was opened. Found large burner maker on ACU indicating heat damage over. Found hinges built within liner (non repairable/no part availabilie) bent leading to door sagging and weighing on switchs and latch body. Unit cant be reliably repaired due to hinge failures. Will need finings reported to ahs(WB26X10210(vent motor), WB27X10934(ACU)).; ordrng 1 Cnote (Need status reported to ahs. Liner/hinges have no replacements)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXTS00

Near Killeen, TX 76549

Tyler

Job Details: 04/21/2022

"Arrived on site for refrigerator not cooling and thawing out randomly. Upon arrival confirmed complaint. Upon further inspection I found startup amp draw to compressor at 1.98 and raised to 2.1amps within 2minutes. Found evap coil could frost over about 80% before all coolness, moister, & freezing was lost from cool. Signs indicating a failing sealed system. Also found thermostat failing to reset when temps would trigger defrost and wouldnt go back into cooling operation once defrost was completed. Will need office to get autho for replacement of sealed system as well as thermostat (possibly defrost control as well) before rescheduling.; ordrng 1 W10309994 (Compressor) and 1 WP2188823 (Evap coil) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Cnote (Needs 2hr sealed system repair/AHS Autho!!!)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KPS0

Near Leander, TX 78641

Kimo

Job Details: 04/21/2022

Arrived onsite to install previously diagnosed pats. Upon arrival I installed new dispenser and tested unit and found unit operating as designed no leaks and no excessive suds . Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Kyle, TX 78640

Andrew

Job Details: 04/20/2022

Arrived on site to test unit for warming drawer panel loose on top right corner. Found screw was missing and bracket not set correctly. Found screw laying on inside of drawer. Aligned bracket and put screw back in. Unit now working as designed. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Georgetown, TX 78626

Gerry C

Job Details: 04/20/2022

"Arrived to inspect no light under unit. The bulb tested open and I tested voltage. Under no load conditions, it showed 124VAC with all settings. I advised the CX to obtain a replacement bulb and to contact the mfg if the light does not work correctly. Operational test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near New Braunfels, TX 78130

Andrey

Job Details: 04/20/2022

"Arrived on site to test unit for F9E1, tested unit found below has slipped off causing water leak and 2 socks has made it into drain pump collector tray, secured bellow properly and removed socks from tray,tested unit, unit now running as designed no leaks detected job"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAMB

Near Leander, TX 78641

Kimo

Job Details: 04/20/2022

Are onsite for upper rack stops falling off. Upon inspection I found that they where loos and would fall off everything you pull that rack forward. I and ordering new stops. Customer requested that I come back. Office to reschedule.; ordrng 1 WP8565925 (STOP)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near New Braunfels, TX 78130

Andrey

Job Details: 04/20/2022

"Arrived on site to test unit not working, put unit into diagnostics, water filled but pump not engaging, inspected pump and found the power connection was ripped out, secured connections with new spade connectors, put unit through diagnostics cycle, all components tested good, no leaks detected job complete repair"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Andice, TX 78628

Jonathan S

Job Details: 04/20/2022

"Arrived on site for dishwasher not draining. Inspected unit and work area. Tested drain pump operation and found activating. Check drain line and found punch still located in garbage disposal. Removed punch from garbage disposal and drained unit. Perform diagnostics mode and tested operation, found all operating as designed. No water leaks detected during service."

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Austin, TX 78746

Tyler L

Job Details: 04/20/2022

"Arrived on site for complaints of no power no operation. Found good voltage to the control and good DC voltage to the UI. Installed new UI and tested. All lights and buttons on UI are working now. Ran quick wash cycle and monitored. No issues at this time, no water leaks, job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78746

Tyler L

Job Details: 04/20/2022

"Arrived on site for install of previously diagnosed parts. Installed new vent motor, bezel, and gasket. Tested unit in factory diagnostics and unit passed. No error codes. No water leaks. Job complete."

We serviced a

MAYTAG DRYER

Model MED8630HC0

Near Austin, TX 78746

Tyler L

Job Details: 04/20/2022

"Arrived on site for complaints of loose door. Found door will need to be replaced as well as the hinge. Door has way too much play going up and down. Will need new door and hinge to complete. Office to reschedule.; ordrng 1 W11310052 (Door)"

We serviced a

MAYTAG DRYER

Model MGD5100DW0

Near Austin, TX 78746

Tyler L

Job Details: 04/20/2022

"Arrived on site for complaints of squeaking noise. Found idler pulley wheel bonded up.. Installed new part and tested. Unit running smooth without the bad noise

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FVSS2

Near Austin, TX 78731

Tyler L

Job Details: 04/20/2022

"Arrived on site for install of new control board. Upon further inspection, found main harness burnt. Took picture. Inside of door has some melted plastic. Advised customer that before we install a new control, the wiring harness will need to be addressed

We serviced a

KENMORE DRYER

Model 417.979127

Near Austin, TX 78703

Tyler L

Job Details: 04/20/2022

"Arrived on site for complaints of no heat. Found burnt out heater.Installed new heater assembly. Tested unit and unit is now heating properly. No other issues at this time.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Austin, TX 78702

Tyler L

Job Details: 04/20/2022

"Arrived on site for install of new drain pump. Installed new part and ran normal cycle. Unit filled and washed with no leaks, then drained with no leaks. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MHW8000AG0

Near Austin, TX 78704

Tyler L

Job Details: 04/20/2022

"Arrived on site for complaints of water leaking. Found water leaking from bellow at a slow drip. Turned water off at house and drip stopped. Will need new valve. Installed new valve and ran test cycles. No water leaking and all normal operations.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Austin, TX 78744

Jacob

Job Details: 04/20/2022

Arrived onsite for the top rack missing the stoppers. Looked at the unit and saw the stoppers were missing. Replaced stoppers. No issues at this time. Job complete

We serviced a

AMANA REFRIGERATOR

Model BX21V1W

Near Austin, TX 78744

Jacob

Job Details: 04/20/2022

"Arrived onsite unit not cooling in the refrigerator section. Customer had a thermometer in the uni and said it stayed around 60 degrees. Checked the temperature in the freezer and saw it was consistent in staying at the same temperature. Upon further inspection, found that the damper control in the refrigerator was bad. Part showed to be NLA, AHS to research R0161050. Spoke with JC to help diagnose"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Austin, TX 78723

Jacob

Job Details: 04/20/2022

Arrived onsite for unit not locking. Looked at the unit and saw that the lid needed to replaced as the left side of it is broken at the hinge. Ordered lid. Office to reschedule ; ordrng 1 W11259006 (Lid)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78723

Jacob

Job Details: 04/20/2022

Arrived onsite for unit leaking. Tested the unit and saw the unit leaking really quickly but the leak was coming from the inlet assembly when filling. Found that the vent cap on the inside was not tightened down causing the water to leak from the area. Tightened the vent cap on the inside and let the unit run longer. No more leaks at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, TX 78752

Jacob

Job Details: 04/20/2022

Arrived onsite for unit not latching. Looked at the unit and saw that the strike was broken. Replaced the strike. Tested the unit. Unit tested good. No leaks at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Austin, TX 78745

Jacob

Job Details: 04/20/2022

Arrived onsite for unit making squeaking noises when the unit spins no matter the load size. Checked underneath the unit and noticed the belt was worn out. Replaced the belt. Tested the unit in drain and spin on max speed and unit did not squeak anymore. No leaks at this time. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near Austin, TX 78738

Luis

Job Details: 04/20/2022

Arrived on site diagnosed defective bin thermistor and vibration noise. Adjusted tubing noise no longer present replaced defective thermistor.

We serviced a

JENN-AIR FREEZER

Model JF42NXFXDE02

Near Austin, TX 78738

Luis

Job Details: 04/20/2022

"Arrived on site for no ice. Forced cycle icemaker not running through a forced cycle,removed icemaker found harness was not installed correctly to icemaker,secured harness into icemaker,power cycled unit icemaker ran through a cycle and filled with water. If issue continues order icemaker and wire harness for icemaker."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF8

Near Austin, TX 78748

Luis

Job Details: 04/20/2022

"Arrived on site. Removed fan cover found wires blocking fan blade,adjusted wires,power cycled unit unit powered on fan running as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Buda, TX 78610

Jacob

Job Details: 04/20/2022

Arrived onsite for unit not putting in water. Yes the unit and water would not start. Checked the ohms on the valve and found that the valve was showing OL. Let customer know that the valve needs to be replaced. Replaced part. Tested the unit. Unit tested good. No leaks at this.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Maxwell, TX 78656

Andrew

Job Details: 04/20/2022

"Arrived on site to test unit for not cooling in both sections. Found FC evap frosted over completely restricting air flow. Ran diagnostics and found compressor and condenser operating properly, compressor was a bit hot from over working but still good. Found evap motor and defrost heater engaging properly and receiving proper voltage. Evap thermistor was out of range. Was able to get thermistor to get control to engage into a defrost but control did not sent voltage to heater. Recommend replacing evap thermistor and control. Will be returning with UI as a precautionary. Left unit unplugged to defrost. Office to reschedule. ; ordrng 1 W11558182 (Control) and 2 WPW10384183 (Thermistor)s"

We serviced a

GE DISHWASHER

Model GDT645SSN0SS

Near Kyle, TX 78640

Andrew

Job Details: 04/20/2022

"Arrived on site to test unit for water still present in sump at end of wash cycle. Ran diagnostics multiple times with no issues and was finally able to replicate a no drain. Inspected hose and found drain pump was getting seized with obstruction. Cleared hose and removed all obstructions. Tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Kyle, TX 78640

Andrew

Job Details: 04/20/2022

Arrived one site to test unit for wash motor not engaging. Found motor not engaging in diagnostics. Noticed evidence of leak around sump gasket. Also found control constantly growing error code for float open(F6E4)and door stuck(f5e1). Door switch and float tested good. Continuity good through harness. Recommend replacing control and sump assembly. Customer stated he would talk over with wife.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Kyle, TX 78640

Andrew

Job Details: 04/20/2022

"Arrived on site to test unit for damage to warming drawer. Verified damage, replaced panel, tested unit unit working good. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, TX 78748

Andrew

Job Details: 04/20/2022

"Arrived on site to replace heating element from previous diagnosis. Replaced element, tested unit, unit working as designed. Found error code for no heat F7E1. Cleared code and advised customer on purging cold water from sink prior to using unit. No leaks detected. Job complete."

We serviced a

GE RANGE

Model JS750SF2SS

Near Hutto, TX 78634

Vincent

Job Details: 04/20/2022

"Arrived on site to inspect range, inspected unit and work area. Unit had code F 20 and F 34.

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ0

Near Hutto, TX 78665

Wesley

Job Details: 04/20/2022

"Arrived onsite and repaired range by replacing the control. Found that the WiFi module had shorted the control, bypassed WiFi module to prevent new control from also shorting. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Austin, TX 78757

Joe Z

Job Details: 04/20/2022

Arrived onsite for Stuck in spin cycle /f9e1 error code. Upon arrival ran unit on diagnostics. Found drain pump not getting energized. Found harness to drain pump was not secured. Secured connection and test unit. Unit now operates correctly . No leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Round Rock, TX 78664

Wesley

Job Details: 04/20/2022

Arrived onsite and found loose screws holding the panel in place cause the whole console to move. Secured positioning. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Georgetown, TX 78626

Wesley

Job Details: 04/20/2022

Arrived onsite for washer leaking during drain. Found unit standpipe clogged and water back flowing. Advised customer on findings. Unit is now is otherwise operating as designed. Advised customer on needed plumbing action. All checks good. ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB3

Near Georgetown, TX 78626

Wesley

Job Details: 04/20/2022

Arrived onsite and found range door needed to be reassembled after hinge had been replaced by customer. Repaired unit and tested. All checks good. Unit is now operating as designed.

We serviced a

GE REFRIGERATOR

Model GSS25IYNRHFS

Near Georgetown, TX 78633

Wesley

Job Details: 04/20/2022

Arrived onsite for water and ice not operating. Found inlet valve solenoid failed. Replaced valve assembly. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Georgetown, TX 78633

Wesley

Job Details: 04/20/2022

Arrived onsite for new fridge ice not producing. Found water had been turned off at wall. Turned water on and made sure ice was in the on position. Unit is now operating as designed.

We serviced a

JENN-AIR OVEN

Model JJW2830IL01

Near Georgetown, TX 78633

Wesley

Job Details: 04/20/2022

"Arrived onsite for ongoing f9e0. Cuwromer had not been able to reset unit. Per tech sheet, reset unit and cleared error code. Unit began to operate as designed. All checks good. Advised customer on repair and best practices."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Georgetown, TX 78633

Wesley

Job Details: 04/20/2022

Arrived onsite for washer walking and shaking and tested unit. No error codes and operating smoothly empty. Tested with small load and unit is operating and spinning within parameters. Provided instruct on design and best practice. All checks good.

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Austin, TX 78758

Joe Z

Job Details: 04/20/2022

Arrived onsite to install previously diagnosed parts. Replaced console and test unit. Unit operas designed. Job complete

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austin, TX 78758

Joe Z

Job Details: 04/20/2022

"Arrived onsite for unit leaking water. Upon arrival mrs. Explained to me that her husband turned off both hot and cold water supply valves. As soon as I turned the water supply valves on, found water spraying from midway through both fill hoses. Advised customer to replace both hoses and call us back if the unit itself is leaking water. I left both water supply valves in the off position. Job complete"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Pflugerville, TX 78660

Joe Z

Job Details: 04/20/2022

"Arrived onsite for Auto sensing devise not detecting proper water fill. Manuel setting does not allow change to low, medium, high. upon arrival ran unit on diagnostics and did not receive error codes. Checked water pressure and got good water pressure from both hot and cold supply valves. Customer provided load of clothes to test. I had customer demonstrate how she would use the control settings. Mrs. Explained how she wanted more water. Showed customer how to change the deep fill settings and select different water levels. Ran unit on a normal cycle and unit operates as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near San Marcos, TX 78666

Andrey

Job Details: 04/20/2022

"Arrived on site to test unit for stainless trim peeling, tested unit found double sided tape lost its grip, puddled the trim back into place and it got stuck really tried peeling it back with putty knife and it is sticking really good, at this time job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near San Marcos, TX 78666

Andrey

Job Details: 04/20/2022

"Arrived on site to test unit for running hot water when setting is for cold, tested unit found water lines are crossed, secured water lines correctly called AH so he can explain to customer in Spanish the unit fills and runs, unit is running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near San Marcos, TX 78666

Andrey

Job Details: 04/20/2022

"Arrived on site to test unit for water leak, tested unit found leak in per tube by water valve, tube had slack, so I cut off the damaged portion and secured tube, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Cedar Park, TX 78613

Justin

Job Details: 04/20/2022

Arrived on site for a dryer not drying properly. Upon arrival the customer stated that the unit will take several cycles to properly dry. I tested the temperature fluctuations at the back of the unit with the vent on and off. I found with the vent on the fluctuations were considerably slower. This indicates bad airflow at the wall. I informed the customer on my findings. The unit is running as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cedar Park, TX 78613

Justin

Job Details: 04/20/2022

"Arrived on site for a washing machine getting an F9E1 error code. Upon arrival the unit was full of water, the lid was locked, and F9E1 was flashing on the screen. I had to unplug the unit to remove the error code. I put the unit into diagnostics mode and found stored error codes F9E1 for long drain, F0E3 for for overload, F1E2 for motor over voltage. I then went to manually activate the drain and lid lock. Neither energized. I also tried to run a diagnostics cycle, but it would never start. I then ohmd out the drain pump at the pump and found it within range. I then ohmd out the drain pump from the control and found it open. This indicates a bad harness. Ordering the harness and the office will need to reschedule for install. ; ordrng 1 W11568984 (Lower Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cedar Park, TX 78613

Justin

Job Details: 04/20/2022

"Arrived on site for a dishwasher making a loud noise after prior sump and motor install. I tested the unit and found a loud an abnormal rattle noise coming from the motor. I gained access to the motor and found cracks going along it on several sides. I found the unit otherwise running as designed. I went to replace the sump and motor, but found the one sent on hand damaged as well. I advised the customer on not using the unit until repaired. I called techline and spoke to Joel and received SR# 7733480317. I informed Joel on my findings, and he recommended ordering the part as a customer complaint. I am ordering another sump and motor to install. Office to reschedule. ; ordrng 1 W11416362 (Sump and Motor)"

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB04

Near Leander, TX 78641

Justin

Job Details: 04/20/2022

"Arrived on site for a freezer not sealing properly and creating frost build up. Upon further inspection I found that the top and bottom left hand corners of the gasket were misshapen and creating gaps. I went to replace the gasket, but found the one on hand damaged. I was able to reshape the one already on the unit with my heat gun. I informed the customer on not opening the unit for a minimum of 4 hours in order to let the gasket solidify. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near San Marcos, TX 78666

Andrey

Job Details: 04/20/2022

"Arrived on site to test unit for no power, tested unit found unit receiving 120VAC in junction box, 120VAC at the control, control sending voltage to console but unresponsive

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Leander, TX 78641

Justin

Job Details: 04/20/2022

"Arrived on site for a dryer popping the breaker. Upon arrival the customer stated that the breaker would pop as soon as the dryer was plugged in. I checked voltage at the wall and found it good. I then gained access to the terminal block and found the power cord installed incorrectly. I corrected this. I then tested the unit and found it working as designed. I informed the customer on my findings, and advised him on how easily units with heaters can pop a weak GFCI.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Leander, TX 78641

Justin

Job Details: 04/20/2022

"Arrived on site for a dishwasher that was not dissolving soap nor rotating water. Upon arrival the customer stated it sounds like water is coming into the unit, but nothing else really happens. I put the unit into diagnostics mode and found stored error codes F4E3 for wash motor not running, F7E1 for no heat, and F2E1 for stuck button. I then ran a diagnostics cycle while monitoring amp draw and found the motor not running. I found the element drawing the proper amperage. This indicates only a faulty sump and motor. I installed the new sump and motor. I then tested the unit and ran a diagnostics cycle. The unit is now running as designed. No leaks observed at the time of service.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Leander, TX 78641

Justin

Job Details: 04/20/2022

"Arrived on site for a dryer making a loud noise. Upon arrival the customer stated it is intermittent, but when it starts it will squeak for a while. I tested the unit and let it run for a while. I was only able to replicate a very light squeal. I gained access to inside the unit and found abnormal wear on the belt. I tested the tub wheels and found the left side one when in a certain position on the shaft will make a very loud clanking/squeal noise. Due to this I installed the repair kit. I then tested the unit and no abnormal sounds were present. The unit is as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Temple, TX 76502

David Z

Job Details: 04/20/2022

"Arrived on site to follow up on refrigerator not cooling. Replaced evaporator, compressor, dryer. Verified unit vacuumed down and held vacuum for 10 minutes. Charged to mfr specs. Tested and verified frost pattern present and unit cooling as designed. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Temple, TX 76502

David Z

Job Details: 04/20/2022

Arrived on site to follow up on sealed system failure on refrigerator. Found system flat on arrival. Found corrosion on dryer joint and dryer itself. Replaced dryer and compressor and vacuumed unit. Found good vacuum and held for 15 minutes with no pressure drop. Charged to mfr specs. Tested unit and found pressures good. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Pflugerville, TX 78660

Joe Z

Job Details: 04/20/2022

"Arrived onsite for leaking from underneath. Upon arrival found entire bottom of unit was full of water. Attempted draining and drain pump energizes, but does not pump. Need to replace drain pump. Replaced drain pump and test unit. Unit now operates and drains as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Pflugerville, TX 78660

Joe Z

Job Details: 04/20/2022

Arrived on site to install previously diagnosed parts. The Mrs met me at the door. I was not allowed to enter home. Mrs said her husband just wanted us to leave the part with her at the door and he will install. Handed Mrs. the part. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Manor, TX 78653

Joe Z

Job Details: 04/20/2022

Arrived onsite for oven bake not heating. Upon arrival found bake Ignitor not energizing. Tested bake ignitor and it was OL. Need to order bake ignitor. Ordering regulator just in case and bringing back harness Just in case.Office to reschedule ; ordrng 1 W11208965 (Ignitor) and 1 W11466755 (Regulator)

We serviced a

WHIRLPOOL OVEN

Model KOST107ESS

Near Round Rock, TX 78681

Kimo

Job Details: 04/20/2022

Arrived onsite for oven not heating to the set temp. Upon arrival I performed a temp test and found that the unit was off by 30* I calibrated the unit and tested again and found unit heating closer to set temp. Job complete.

We serviced a

KENMORE REFRIGERATOR

Model 253.7034341D

Near Round Rock, TX 78681

Kimo

Job Details: 04/20/2022

Arrived onsite for refrigerator not cooling. Upon inspection I found that the dc side of the inverter harness came separated I corrected this with my wiring kit and tested the unit and found that the compressor kicked on I then monitored the temps in the fr and found that they where falling. I advised customer that the fridge will take some time to get down to it proper temps. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Georgetown, TX 78628

Kimo

Job Details: 04/20/2022

Arrived onsite for refrigerator not dispensing water. Upon inspection I found no water coming out of dispenser. I tested it with a bypass and found no change. I replaced the filter head and found no change. I then installed a new valve and found no change. Upon further inspection I found that the water line to the dispenser was frozen I cleared it and tested unit and found unit operating as designed no leaks job complete.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Manor, TX 78653

Matthew

Job Details: 04/20/2022

"Arrived onsite for range burners not staying on long enough. Upon inspection found customer is experiencing cool down period set by design for temperature limit safety. Unit is equipped with temperature regulated coils. Called tech line for documentation. UL 858 regulation. SR#7733482762. Unit is working as designed, no repair to make at this time. Job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS1

Near Georgetown, TX 78628

Jonathan S

Job Details: 04/20/2022

"Arrived on site for ice machine producing thin ice. Inspected unit and work area. Performed diagnostics mode and tested all components. Found low water pressure to reservoir. Ran fill cycle twice and was not enough water pumping over evaporator tray. Tested with water filter and without, found no difference in water pressure. Will need to replace inlet valve to correct. Removed failed inlet valve and installed new. Cleaned condenser. Performed diagnostics mode and tested water to reservoir with and without filter and found good water pressure and reservoir filling as designed. Ran unit in normal operation and monitored first drop of ice to heater, found unit working as designed. No water leaks detected during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Georgetown, TX 78628

Jonathan S

Job Details: 04/20/2022

Arrived on site to drop part off for customer (see SD-pic). Job completed

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Bastrop, TX 78602

Matthew

Job Details: 04/20/2022

Arrived onsite to replace previously diagnosed parts. Replaced main control. Tested unit and unit is functioning properly. Customer must allow 24 hrs for temperature to stabilize. Job complete

We serviced a

AMANA DRYER

Model NED4655EW1

Near Smithville, TX 78957

Matthew

Job Details: 04/20/2022

Arrived onsite for dryer not starting. Upon arrival inspected unit. Tested unit and found at terminal block unit was not receiving 240 volts ac. L1 and L2 are 120vac but L1to l2 voltage dropped to 0 vac. Customer will need an electrician to correct the issue. Job complete

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Smithville, TX 78957

Matthew

Job Details: 04/20/2022

"Arrived onsite to replace previously diagnosed parts. Replaced console, timer, screws and knob. Tested unit and unit is functioning properly. Job complete"

We serviced a

AMANA DISHWASHER

Model ADB1400AGB1

Near Manor, TX 78653

Joe Z

Job Details: 04/20/2022

Arrived onsite to install previously diagnosed parts. Replaced drain pump and test unit by filling unit with water. Unit drained correctly with normal operating sound. No leaks present at this time. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Marble Falls, TX 78654

Cliff

Job Details: 04/20/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced fc evap fan motor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model WTW4816FW2

Near Marble Falls, TX 78654

Cliff

Job Details: 04/20/2022

Arrived on site to diagnose a washer that is not cycling properly. Found agitator stripped and suspension worn out. Both parts will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W10780045 (Suspension) and 1 WP3951744 (Agitator)

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Meadowlakes, TX 78654

Cliff

Job Details: 04/20/2022

Arrived on site to diagnose a washer that gave an error code. Tested all parts and components and couldn't find any issues with unit. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.