Service History 523

Near Manor, TX 78653
Scott
Job Details: 05/14/2020
WASHER WHIRLPOOL WFW8500SR01 "Arrived on site for washer flashing f20 code . Ran diagnostics and found poor water flow . Removed supply hose off valve and found screen full of sand . Recommended replacing inlet valve .. ; saved tckt"
Near Austin, TX 78733
Kevin
Job Details: 05/14/2020
RANGE WHIRLPOOL WFG320M0BS3 "Rived on site and found both left burners I’m not showing any flame on the lowest setting, adjusted both left valves per customer. Both left burners are now on to the amount the customer prefers and are working properly, job complete."
Near Austin, TX 78745
Robert
Job Details: 05/14/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace damaged panel. After replacement test operation all functions working properly.
Near Austin, TX 78717
Wesley
Job Details: 05/14/2020
WASHER BOSCH WFMC3301UC/03 Arrived onsite and replaced door boot due to large tear. Advised customer on repair. All checks good. Unit is now operating as designed.
Near Austin, TX 78738
Luis
Job Details: 05/14/2020
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for no ice. Ran diagnostics found tube disconnected from pump to dispenser,reconnected tube to dispenser,tested pump working. Recommended to customer to install new water line to unit to allow unit to be pulled out from enclosure and to install longer and flexible drain tube to prevent tubing from kinking"
Near Kingsland, TX 78639
Keith D.
Job Details: 05/14/2020
DRYER WHIRLPOOL WED4800BQ1 Arrived onsite and tested operation found unit dead. Checked voltage and found proper voltage. Gained access to fuse in back found that it had failed. Installed new fuse tested operation found unit working properly as designed. Job complete
Near Leander, TX 78641
Wesley
Job Details: 05/14/2020
DISHWASHER MAYTAG MDB4709AWB1 Arrived onsite and replaced spinner arms and drain pump unit is now cleaning well and draining.
Near Austin, TX 78722
Jacob
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDP370PAHB0 Arrived onsite for unit not draining. Unit had standing water inside unit. Was able to find food stuck in side drain hole from pump and motor. Used vacuum to suck out the food and water clogging the drain motor. Re tested the unit. Unit test good. Was draining properly. No leaks at this time. Job complete
Near Austin, TX 78750
David S
Job Details: 05/14/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making a noise. I inspected the unit and work area. I found gear case oil all over the bottom of the u it. I started to disassemble the unit to replace the gear case when I found the motor full of oil, along with the Cam and belt. I will have to order a new Motor W11283592, Belt W11239857 to complete the repair. I am returning with the cam, and gear case to replace also. I also ordering CNOTE for authorization..; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W11239857 (belt) and 1 W11283592 (motor-drve)"
Near Killeen, TX 76541
Al
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived to inspect temperature issues in the refrigerator section.Used my temperature sensor and got 33 degrees in the refrigerator compartment, while customers meter was reading 22 degrees.I called whirlpool tech line and spoke with LEON @ Whirlpool Tech Line same SR#7727153553
Near Hutto, TX 78634
Cliff
Job Details: 05/14/2020
FREEZER WHIRLPOOL WRS315SDHZ02 Arrived on site to install new door for refrigerator. Install door that was sent to customer from manufacturer. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Jacob
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDF520PADM6 Arrived onsite for unit not cleaning dishes properly. Tested unit. Found food stuck in spray arms and overload in unit. Removed stuck food from spray arm. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78721
Jacob
Job Details: 05/14/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for unit not washing only works when it wants to. Took off the back of the unit. No issues at this time. Job complete
Near Hutto, TX 78634
Cliff
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker leaking. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Taylor, TX 76574
Chase
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Removed compressor, Installed new uv drier, access valve and compressor. Pressurized system and checked for leaks, found d none. Vacuumed system and charged with 5.5 oz R134A. Job complete."
Near Austin, TX 78703
Leonardo
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replaced motor harness and board. Replaced all parts test unit and unit still not working correctly. Checked power coming in and found unit getting 101-102 volts. Advised customer to call electrician. Called techline and techline agreed we need 120voltd job complete. 7727819659
Near Lago Vista, TX 78645
Lou
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site to install previously diagnosed and ordered part. Due to the pantry drawer right endcap being broken, I removed and replaced the endcap and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Cottonwood Shores, TX 78657
James
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site and installed new thermistor. Unit tests good. Job complete
Near Austin, TX 78745
Robert
Job Details: 05/14/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace damaged panel. After replacement test operation all functions working properly.
Near Harker Heights, TX 76548
Al
Job Details: 05/14/2020
DRYER MAYTAG MEDC215EW1 Arrived to inspect dryer not drying on the first attempt.Found all functions of the unit work properly.Customer just moved in and will have the ventilation system cleaned.Job complete
Near Austin, TX 78728
David S
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not washing. He. I arrived the customer stated the unit is working now. I checked fault codes in the unit and found none. I put the unit through a test cycle and the unit operated as designed. I spoke with customer about the float switch, and the units operation. No water leaks detected. Job complete."
Near Horseshoe Bay, TX 78657
James
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site and tested operation. Found start device tripping and co press or not running. Tested with new start device and found compressor locked up. Unit will need new compressor, drier and stub to repair. Office to schedule return services for 2 hours sealed system repair. ; ordrng 1 CNOTE (2 HR SS) and 1 W10913906 (coupler) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78737
Kevin
Job Details: 05/14/2020
REFRIGERATOR FRIGIDAIRE PHS66EJSB0 "Arrived on site and replaced all parts and refrigerator will now get crushed ice. No water leaks from connections at time of service, job complete"
Near Manor, TX 78653
Scott
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site . Replaced fill cute . IM aid harvesting and filling properly. Evap and ice bin functioning properly. No water leaks detected at time of service . Job complete
Near Temple, TX 76502
Jonathan
Job Details: 05/14/2020
OVEN WHIRLPOOL WFE320M0ES2 Right on site for oven that was not able to close properly. Inspected unit and work area. Found failed left hinge bent. Replaced hinge and tested unit. Unit is opening and closing as it should. Call complete.
Near Manor, TX 78653
Scott
Job Details: 05/14/2020
DRYER MAYTAG MEDC465HW "Arrived on site for long dry times . Used vent test ,found air flow restriction . Instructed customer to have vent cleaned to outside . Job complete ."
Near Round Rock, TX 78665
Andy
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher no operations. Upon arrival customer informed that it comes on but does not spray water. Tested and inspected unit and found water supply shut off. Turned on water supply and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Johnson City, TX 78636
Richard
Job Details: 05/14/2020
DRYER WHIRLPOOL CEM2745FQ0 Arrived onsite for the dryer not heating. During testing found that the heating element is no good. Replaced element and dryer tested good. Complete
Near Taylor, TX 76574
Andy
Job Details: 05/14/2020
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Customer asked if she could put clothes in it to test it. Did so and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Paul
Job Details: 05/14/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for a refrigerator not cooling correctly, icing up, the lights not working correctly, and hearing a motor noise. I found the unit at temp in both compartments when I arrived with the ice bin full of ice. All the lights were working as designed. After talking with me it was determined with a video the noise had been coming from the FC fan hitting ice. Ms also stated the bottom of the FC had been building up with ice and water. I found where the drain tube had been leaking from being restricted. I cleared the drain tube. I checked the thermistors and ran a short defrost and the thermistors checked good and it completed the short defrost and worked as designed.
Near Granger, TX 76530
Andy
Job Details: 05/14/2020
WASHER MAYTAG MVWB765FW0 Arrived on site for washer dripping water into tub. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No charge to customer as it is in warranty from prior repair. No water leaks present at time of service.
Near Round Rock, TX 78664
Andy
Job Details: 05/14/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for dishwasher rack issues. Tested and inspected unit and found failed tracks and adjusters. Attempted to remove dishwasher to remove and replace tracks. On doing so found water supply hose is not long enough to put unit out with out disconnecting. Shut off water supply and attempted to disconnect water hose, on doing so found water supply still feeding water to dishwasher. Also found one of the adjusters broken in bag. Will need to order part and customer will need to have plumber fix water supply issues. Office to schedule return trip after customer has issue fixed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WPW10546503 (adjuster)s"
Near Waco, TX 76705
Jonathan
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed parts. Placing it in a normal wash cycle and unit began to wash. Placed unit in service diagnostics and did not find any error codes. Customer advised that the unit would not fill or start at all. Ran unit again through a 1 hour wash cycle and the unit started and washed. Replaced racks and unit is working as designed. Call complete.
Near Manor, TX 78653
Scott
Job Details: 05/14/2020
DISHWASHER WHIRLPOOL DU850SWPB3 Arrived on site and found motor was failing . Replaced sump and motor . Tested unit all checks normal . No water leaks detected at time of service . Job complete .
Near Spring Branch, TX 78070
Noah D
Job Details: 05/14/2020
MICROWAVE GE PEB7226SF1SS "Arrived on site to inspect microwave for arking, upon inspection found the mag arking and hitting metal plate in cavity, will need 2 hours due to mounting. Office to reschedule ; ordrng 1 2HOUR (2HOUR) and 1 WB24X21031 (TOD )"
Near Georgetown, TX 78633
Cliff
Job Details: 05/14/2020
REFRIGERATOR AMANA AFI2538AEQ3 Arrived on site to diagnose a refrigerator that is not producing ice. Found valve seeping and freezing fill line. Valve will need to be replaced to complete repairs.; ordrng 1 67006322 (water inlet valve)
Near Blanco, TX 78606
Richard
Job Details: 05/14/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Arrived onsite for the for frost build in the freezer section. During testing found that the freezer is slightly bowed out. Took pictures.Causing the door gasket to not seal properly. Tried using heat to get the gasket to seal but unsuccessful. Ordering the freezer door. ; ordrng 1 LW10918659 (dor-fip)
Near Austin, TX 78717
Paul
Job Details: 05/14/2020
DISHWASHER LG LDF7774ST Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the water guide assembly and tested the unit. The 1E error popped back up and the tub drained. I found the water level correct about the time the error appears and the main pump never try’s to run. The sump assembly will need to be replaced. Ordering Parts Authorization & AJH72949004 SUMP ASSEMBLY.; ordrng 1 AJH72949004 (SUMP ASSEMBLY) and 1 AUTHORIZATION (PARTS AUTHORIZATION )
Near Cedar Park, TX 78613
Tyler B.
Job Details: 05/14/2020
REFRIGERATOR AMANA BR22TW "Arrived to inspect unit freezing items in RF. Found damper spring stuck open, corded and tests good.
Near Elgin, TX 78621
Scott
Job Details: 05/14/2020
WASHER MAYTAG MHW5500FW1 Arrived on site for controls not responsive. Ran diagnostics and found stuck / non responsive key pad . Replaced UI . Also customer informed me that the door is sagging and sometimes will not close. Will need AUTHO and hinge and bushings .no water leaks detected at time of service. Please call to set return .; ordrng 1 W10839743 (bracket) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge)
Near Lakeway, TX 78734
Brandon
Job Details: 05/14/2020
COOKTOP JENN-AIR JGCP548HL00 Arrived on site for customer complaint of orifice being busted off inside of burner head when plumber went to install the new LP conversion kit. Ordering orifice holder and another conversion kit; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11337063 (Orifice holder) and 1 W11428599 (CONVERSION KIT )
Near Buchanan Dam, TX 78609
Keith D.
Job Details: 05/13/2020
CAR NISSAN n/a
Near Georgetown, TX 78633
James
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW02 Arrived on site and tested operation. Found ice chute door stuck open. Reset door and cleared ice build up in ice container. Tested operation and found unit working properly. Job complete
Near Austin, TX 78746
Kevin
Job Details: 05/13/2020
WASHER WHIRLPOOL WFW7590FW0 "Arrived on site and found noise customer is experiencing is drain pump running. Drain pump is operating normally , job complete"
Near Austin, TX 78734
Luis
Job Details: 05/13/2020
ICE MACHINE KITCHENAID KUIC18PNXS3 Arrived on site to install parts previous tech diagnosed. Installed a new water valve and pump tested water valve and pump working.
Near Austin, TX 78758
Eman J.
Job Details: 05/13/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dryer not drying. Tested system found that electrode sensor is bad. Ordering sensor WP3387223.. ; ordrng 1 WP3387223 (electrode)
Near Austin, TX 78730
David
Job Details: 05/13/2020
OVEN KITCHENAID KEBS278DBL9 "Arrived on site to diagnose oven that was not heating in the top oven, but good on bottom. Performed diagnostic and temp checks. Found neither element on top oven were working. Unit would lock and turn fans on, but not power elements. Advised customer I’d need to remove the unit from the cavity to check TOD and wiring to determine if it’s the safety cutoff or a bad control.
Near Lakeway, TX 78734
Brandon
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for customer complaint of lights not working in both compartments, found module in freezer had failed, I replaced module, unit tested good. Called techline for same part replaced multiple times. SR# 7727808488"
Near Liberty Hill, TX 78642
Keith D.
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and tested operation found unit working properly as designed. No water leaks. Customer also stated unit hasn’t leaked water in 3 days. They had just ran a wash cycle before arriving. I gained access to internals and checked all seals and gaskets. Checked all water connections and made sure everything was tight and secure. Ran quick cycle and inspected for water leaks and everything checked. No water leaks at time of repair. Job complete.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/13/2020
VENTHOOD WHIRLPOOL UXT5230BDS1 "Arrived on site to inspect venthood lights not working. Upon further inspection, I found the installed and sitting on the cooktop (photo). Also found several scratches on the underside panels (photos). I tested the blower and it operated as designed. I tested the lights and they failed to come on. I found that the bulbs were missing. I removed and replaced both light assemblies and tested. Unit is operating as designed. Builder arrived and I showed him the scratches. He advised that he knew about them. Job completed."
Near Driftwood, TX 78619
Robert
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KSSS48QMX01 Arrived on job to replace fitting. After examining repair needed will require removing door to gain access. Two man job. ; saved tckt
Near Lorena, TX 76655
Jonathan
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site to install previously diagnosed parts. Inspected unit and work area He informed me that the issue started with his freezer and his freezer was losing temperature before his refrigerator. He mentioned he never saw any frost on the back cover that Wesley told him about. I checked the unit and the unit was not cooling. Removed back panel and found sealed system work has been done prior. Checked pressures and found unit at -25 psi on the low side and 105 psi on the high side. Spoke to CS and he advised me to bump the unit with a little extra refrigerant to see if pressures would go up and indicate a leak. When I did, pressures got up to -15 psi and 150 but maxed out and would not go any higher. Was advised to order Orion board and sealed system parts. We will attempt to replace the Orion board first to see if pressures change to normal and verify pressures remained stable. Ordering sealed system parts and Orion board and office will need
Near Austin, TX 78724
Jacob
Job Details: 05/13/2020
WASHER WHIRLPOOL WFW5090JW0 Arrived onsite for unit not responding to the touch. Tested unit. Found response to be really slow. Could not perform fix. Need Request 2 man. Rescheduled with customer ; ordrng 1 REQUEST (2MAN)
Near San Marcos, TX 78666
Richard
Job Details: 05/13/2020
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived onsite for the microwave handle melted. During inspection found that the handle is slightly damaged. Also found that the microwave is sitting really close to the stove. Need to replace door assembly. Complete"
Near Austin, TX 78727
David S
Job Details: 05/13/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to install previous diagnosed part. I found the new door panel was warped, and will have to order a new one.; ordrng 1 W10906683 (seal-door) and 1 WP695737 (door)"
Near Austin, TX 78759
Paul
Job Details: 05/13/2020
DRYER MAYTAG MGD6630HC0 "Arrived onsite for a dryer not drying the clothes correctly. The customer stated the issue is erratic. Mr also stated he has set the unit on time dry, started the cycle, and 10 minutes later the unit shuts off and says it’s done. I tested the inlet and outlet thermistors from the control and they were both in range. I tested the dryer temperature and found it correct and the dryer venting properly. I checked for stored error codes and found none. I ran the auto diagnostics test and at the end of step 8 when the door is opened it displays 999 and then displays pass. I called techline and spoke with Rich SR# 7727808433.
Near Round Rock, TX 78665
Paul
Job Details: 05/13/2020
REFRIGERATOR LG LSXS26326S Arrived onsite for a refrigerator to replace the right door. I found the new door that was received worse than the last door received. The new door had 5 small dents in it. The door will need to be ordered again. Ordering ADC74646304 RIGHT DOOR. Office will need to RS.; ordrng 1 ADC74646304 (RIGHT DOOR)
Near Waco, TX 76712
Jonathan
Job Details: 05/13/2020
DISHWASHER GE GLD6760N00SS Arrived on site for dishwasher that won’t select any options or start a cycle. Inspected unit and work area. Tested voltage and found proper voltage going to the control. Did not have a keypad assembly so I replaced the control and tested unit. Unit was displaying correctly but would not start or change selection still. Ordering keypad assembly and office will need authorization for parts and will need to research the part due to keypad assembly being out of stock. Wants part is found if extended warranty company approves for service please contact customer to reschedule.; ordrng 1 WD34X11109 (escutcheon keypad as)
Near Austin, TX 78745
Luis
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site for cooling complaint. Removed evaporator cover found weak frost pattern diagnosed leak in system unit will need an evaporator and uv drier
Near Austin, TX 78703
Jacob
Job Details: 05/13/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit not responding well to touch. Tested unit. Found that UI panel was bad. Replaced both control board and UI panel. Tested unit. Unit test good. Also found that heating vent duct was crushed. Let maintenance know of issue before using unit. No issues at this time. Job complete
Near Austin, TX 78724
Jacob
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived onsite to put on parts ordered by previous tech. Noticed that front left roller was broken. Ordered front left roller. Also couldn’t duplicate noise that the customer was having issue with. Still going to return with previous parts ordered. Request 2 man. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 WP2179826 (rivet) and 1 WPW10304660 (roller-cab)
Near Austin, TX 78739
Kevin
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and inspected refrigerator and found freezer light and fresh food ceiling lights are out. Attempted to remove freezer light and wires are foamed into liner. Attempted to remove harness and it broke, wires are not visible in the foam. Reported to techline,
Near Austin, TX 78724
Jacob
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL ET8CHMXKB05 Arrived onsite to replace heating clip to unit. Replaced heating clip. Also let customer know to let unit thaw for 24hrs because drain hole still had frozen over ice. No issues at this time. Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for customer complaint of unit not making ice and ice build up on evaporator, following service pointer W11033419D, ordering control, evap cover. ; ordrng 1 CNOTE (2 HOUR JOB) and 1 W10687090 (cntrl-elec) and 1 W10875099 (cover-evap)"
Near Belton, TX 76513
Jonathan
Job Details: 05/13/2020
WASHER WHIRLPOOL WFW8620HW2 Arrived on site for washer that was leaking from the valve. Inspected unit and work area. Customer advised that the installers had notified her that the hot water valve was leaking and had mentioned that when installers left the pedestal was not seated correctly. Adjusted pedestal to fit unit and replaced hot water valve due to installers over tightening and cracking the valve where the water connection line fits. Tested unit and unit is working as designed. Call complete.
Near Austin, TX 78730
David
Job Details: 05/13/2020
OVEN KITCHENAID KEBC107KSS04 "Arrived on site to diagnose oven that was throwing a PF error and recycling at times during cooking. Performed diagnostic and temp checks. Temps are showing as normal with minimal deviation, and I was not able to get the PF error to repeat. Customer said it almost happens when using broil. I tested using self clean as well, and unit will not lock. Can hear and see lock moving, but won’t latch, will also not throw error. Found 0 saved errors for unit which shouldn’t be the case with power failures and latches that won’t lock or unlock. Failure appears to be in the control
Near Austin, TX 78734
Brandon
Job Details: 05/13/2020
DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site for customer complaint of control lock being on, I instructed customer on how to remove control lock and tested unit. Everything tested good.
Near Austin, TX 78757
Luis
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for cooling complaint in fresh food. Diagnosed fresh food evaporator not defrosting evaporator incased in ice,defrosted evaporator replaced thermistor and fan scroll,ran diagnostics checked air flow good,changed defrost setting to basic."
Near Austin, TX 78717
Paul
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for a refrigerator not cooling. I found the compressor defective. I replaced the compressor and installed a UV drier. I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.50 oz’s of R134A. I tested the unit and found it working as designed. Call complete.
Near Austin, TX 78746
Kevin
Job Details: 05/13/2020
REFRIGERATOR THERMADOR T36BT920NS/07 "Arrived on site and found water droppers hanging from fresh food ceiling, lowered evaporator cover and found it is frosted over. will order a control board. Per recommendation; ordrng 1 12026747 (CONTROL) and 1 LMONLY"
Near Spicewood, TX 78669
Brandon
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for customer complaint of unit not cooling properly, found defrost issues. I replaced UI control, main control, and wire harness. Unit tested good."
Near Leander, TX 78641
Paul
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for a refrigerator with a stuck water filter. I found the hook on the housing broken not allowing the customer to remove the filter. I replaced the housing and installed the customers filter. There were no water leaks present at the time of service. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived to inspect lighting issues.Found lights to be defective.Removed and replaced the lights.Reassembled and unit lit up as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Scott
Job Details: 05/13/2020
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for ice maker making high pitched whine . Found recirculating pump is running dry . Ran diagnostics . Unit is not getting water . Replaced smart valve .. After,replacing valve found pump and water level sensor failing . Also found wire harness connectors completely corroded out , will need harnes as well . .; ordrng 1 WP2310092 (harns-pump)"
Near Burnet, TX 78611
Keith D.
Job Details: 05/13/2020
ICE MACHINE WHIRLPOOL KUIX535HPS Arrived onsite and tested operation found unit working properly as designed. Put it into diagnostics and checked for errors codes found no error codes. Unit tested good no water leaks at time of service. Job complete.
Near Austin, TX 78735
Luis
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for water leaking. Per service pointer W11329116C replaced evaporator secured thermistor to correct location on suction line using a zip tie,installed updated control. Ran diagnostics changed defrost setting to basic. Repair covered under AUTHO S27311 2xL"
Near Dripping Springs, TX 78620
Robert
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID LFX25960SW Arrived on job for complaints of refrigerator not running. Found when plugged in the ice door flaps continuously. Inspection of control revealed shorted control. Replaced control and unit powered on properly.
Near Leander, TX 78641
Paul
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the evaporator fan motor and tested the unit. The unit is working as designed. Call complete.
Near Driftwood, TX 78619
Robert
Job Details: 05/13/2020
REFRIGERATOR LG LMX25964ST/00 "Arrived on job for complaints of not cooling. Found no frost pattern, compressor running and hot but condenser line not. Amp draw less than 2 and if I unplugged refrigerator and back in compressor starts not over loading. Ordering process tube, evaporator ,dryer and compressor. SStech needed; ordrng 1 4J00977P (TUBE) and 1 5421JJ1003S (EVAPORATOR ) and 1 5851JA2007E (DRYER ) and 1 TCA36411702 (COMPRESSOR )"
Near Lakeway, TX 78734
Luis
Job Details: 05/13/2020
REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site for food freezing in fresh food and no ice. Found air migrating around bin,tested control,found control defective flapping while opening and closing,found icemaker not running through a forced cycle. Need AUTHO for cover kit,control and icemaker; ordrng 1 NEEDAUTHO and 1 W10295078 (COVER KIY) and 1 WPW10127427 (CONTROL) and 1 WPW10190981 (ICEMAKER), states that autho needed"
Near Leander, TX 78641
Lou
Job Details: 05/13/2020
WASHER LG WT1001CW "Arrived on site to inspect washer error codes. Upon further inspection, I found the unit unplugged. Plugged unit in and placed in diagnostics. Unit operated as designed but failed to drain the water from the tub. Using my wet vacuum, I removed the water from the unit and inspected the drain pump and found a large amount of debris in the pump/impeller area. Removed the debris and retested and drain pump continued to fail. I am ordering the drain pump with CNOTE-AUTHORIZATION and CNOTE-PLACE ON CANCELLATION LIST and scheduled return serviceWill return with screened control, but only need authorization on drain pump at this time. No water leaks observed during service and unit left unplugged. ; ordrng 1 5859EA1004F (DRAIN PUMP) and 1 CNOTE (AUTHORIZATION )"
Near Austin, TX 78723
Jacob
Job Details: 05/13/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite to replace burner head and cap. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Killeen, TX 76549
Al
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect ice maker not working.Ran diagnostics test mode and found an E5 error bad thermistor.All other ice maker functions worked.Removed and replaced the ice maker. Customer told to wait 24 hours for healthy ice.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78681
David S
Job Details: 05/13/2020
DRYER FRIGIDAIRE LEQ2152EE0 "Arrived on sit for dryer face moving when opened. I inspected the unit and work area. I found the bolts holding the face in, have come lose and stripped. I replaced the screws and tighten the unit down. The face no longer moves. Job complete."
Near Leander, TX 78641
Lou
Job Details: 05/13/2020
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker is making ice, but it leaking the FC section as ice has built up on the back wall. I removed and replaced the ice maker and using my jumper wire, I jumped the IM from points T-H and the IM operated as designed. No water leaks observed during service, job completed."
Near Killeen, TX 76541
Al
Job Details: 05/13/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived to inspect cracked cooktop.Verified the damage, called office and spoke with MS.Received approval to replace the cracked cooktop.Replaced it and unit tested as designed.Job complete"
Near Austin, TX 78723
Jacob
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDF550SAHB "Arrived onsite to replace parts. Vent, vent, washer and clamps. Replaced parts. Tested unit. Did not fix issue. Called Techline. Suggested pressure switch to be replaced. Got SR#772813928. Office to reschedule. ; ordrng 1 REQUEST (2HR) and 1 W11226502 (switch-wl)"
Near Austin, TX 78735
Luis
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for no cool. Powered unit on,ice ball on inlet to evaporator,no frost on diagnosed leak at evaporator,ordering a new compressor,evaporator and uv drier. 2 hrs ; ordrng 1 2HRS and 1 W10836706 (EVAPORATOR ) and 1 W10913906 (ACCESS VALVE) and 1 WPE10143759 (DRIER UV) and 1 WPW10507886 (COMPRESSOR)"
Near Kingsland, TX 78639
Keith D.
Job Details: 05/13/2020
ICE MACHINE KITCHENAID KUID508HPS00 Arrived onsite and tested operation found unit working properly. Upon further inspection found calcium build up on ice trey up top causing ice to snag up and melt. Cleaned build off and tested operation and found unit working properly as designed. Job complete
Near Austin, TX 78738
Robert
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of upper rack falling. Found adjuster wheel broken. Installed adjuster kit. After replacement test operation rack movement good.
Near Georgetown, TX 78633
Tyler B.
Job Details: 05/13/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived to install install cover. Replaced and tested properly
Near Seguin, TX 78155
Noah D
Job Details: 05/13/2020
ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect icemaker, upon inspection found the fill valve not shutting off when water hit the sensor, ordering sensor and rescheduled.Please place on cancellations ; ordrng 1 WPW10548509 (WATER LEVEL SENSOR )"
Near Austin, TX 78738
Brandon
Job Details: 05/13/2020
DRYER GE GFDN110GL0WW "Arrived on site for customer complaint of loud buzzing noise, found buzzing noise coming from coils on gas valve. I replaced coils, unit still had noise, called GE tech support, they suggested replacing entire gas valve assembly. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WE14M114 (GAS VALVE ASSEMBLY )"
Near Smithville, TX 78957
Andy
Job Details: 05/13/2020
DISHWASHER LG LDS5811ST Arrived on site for dishwasher door opening issue. No repairs are to be done at this time. No water leaks present at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 05/13/2020
COOKTOP JENN-AIR JIC4430XS Arrived on site to replace module and display. Replaced both test unit and unit test good job complete.
Near Round Rock, TX 78665
David S
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for fridge not having lights. I checked the freezer and found the freezer light was out. I replaced the freezer light and the lights came on. I tested the freezer door switch and it tested good. Job complete. No water leaks detected.
Near Spicewood, TX 78669
Brandon
Job Details: 05/13/2020
REFRIGERATOR JENN-AIR JCD2295KEP "Arrived on site for customer complaint of ice clumping and water leaking. Found leak coming from ice maker mold. I replaced ice maker, unit tested good."
Near Hutto, TX 78634
David S
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "F4E3 motor not running, F7E1 no heat. I put the unit through a diagnostics cycle I found the unit filling but not spray. I also found the heater coming on at the end of the cycle. I will have to replace them the pump and motor to repair. I replaced the pump and motor assembly. I ran the 7nit through a diagnostics cycle and the unit operated as designed no water leaks detected. Job complete"
Near Buda, TX 78610
Richard
Job Details: 05/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator not cooling in the fresh food section. Upon inspection found that the fresh food evaporator is frozen solid. All controls and thermistors tested fine and they were replaced on the last visit. Called tech line and they stated to repair the issue according to service pointer W11092686E. Customer will need to defrost refrigerator scheduleSr# 7727814080 ; ordrng 1 212643 (sealer-gum) and 1 W10836964 (pan-drip)
Near Dripping Springs, TX 78620
Leonardo
Job Details: 05/13/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for console not responding. Found bad console replaced console test unit and unit test good job complete.