We serviced a
KITCHENAID MICROWAVE
Model KBHS109SSS05
Near Austin, TX 78734
Justin
Job Details: 01/07/2022
"Arrived on site for a microwave that was intermittently not heating. Upon arrival the customer stated that the unit would heat when you manually set the time. However, if you used the QuickStart/add a minute button then the unit would not heat. They found the unit returned to normal operation after a few days, and the unit was working as designed upon arrival. I found the customer had recently had a power surge before this occurred. I informed the customer that it is possible that during the surge a relay got stuck on the control, and it eventually was able to reset itself. Which is why the issue may have not been permanent. I put the unit into diagnostics mode and found no stored error codes. Upon further inspection in order to remove the unit and do any further diagnosis I would need a second technician to assist.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78744
Tyler L
Job Details: 01/07/2022
"Arrived on site for complaints of console plastic melting. Found heat exhaust flue to be sitting too high. Took pictures. Adjusted and tested. Unit functioning as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lakeway, TX 78734
Justin
Job Details: 01/07/2022
"Arrived on site to install previously diagnosed parts. I installed all parts. I also properly leveled the unit. I then ran a calibration cycle on the unit and a diagnostics cycle. I found the unit running as designed with no abnormal noise. I then ran an entire wash cycle with a load of towels. I heard no abnormal noise, and had the customer listen in. They verified they heard no abnormal noise. I found the unit now running as designed. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Georgetown, TX 78633
Lou
Job Details: 01/07/2022
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the switches and found the switches bad. I removed and replaced the switches and retested and unit is still not heating. I tested voltage to the unit and its getting 123V. I tested voltage to the transformer and got 123V. I tested the thermistors and all are good. I advised the customer that type high voltage side of heating is bad consisting of the magnetron, capacitor, and diode.I removed and replaced the magnetron, capacitor, and diode and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS7
Near Pflugerville, TX 78660
Matthew
Job Details: 01/07/2022
Arrived onsite for plastic melted in microwave. Upon inspection found wave cover melted partially. Called safety team for documentation. Cover is replaceable and unit is functioning properly. Replaced cover and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS02
Near Bee Cave, TX 78738
Leonardo
Job Details: 01/07/2022
Arrived on site to test unit for no display. Test display fuse and fuse test good. Found boards only getting 11.8volts. Advised customer to get an electrician to check the power coming in. Job complete at this time.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Austin, TX 78724
Jacob
Job Details: 01/07/2022
"Arrived onsite for dryer not turning on. Looked at the unit and it would not power on. Upon further investigation, found that the white fuse was no good. Replaced the fuse. Tested the unit. Unit tested good. Did see alot of lint inside under the dryer itself and customer did also say it would take 2 or 3 times. Let front office know that the wall ventilation for the dryer will have to be looked at and cleaned, Because it can cause issues with the unit blowing fuses again and if same issue happens again
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, TX 78744
Tyler L
Job Details: 01/07/2022
"Arrived on site for complaints of buttons not responding. Found unit stacked with dryer. Found several buttons not responding. Advised customer that the console will need to be replaced with a second technician.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Round Rock, TX 78665
Cliff
Job Details: 01/07/2022
Arrived on site to install updated heater for dishwasher. Installed new heater and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78748
Leonardo
Job Details: 01/07/2022
Arrived on site to replace element. Replaced element test unit and unit test good job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Austin, TX 78750
David Z
Job Details: 01/07/2022
"Arrived on site to diagnose a dishwasher throwing an F8E4 error for float switch. Removed float tray and found it full of water. On inspection of the unit found it slanting forward, allowing soap to run into the tray. Removed water and reinstalled unit and properly leveled. Unit now working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS5
Near Leander, TX 78641
David S
Job Details: 01/07/2022
"Arrived on site dishwasher not starting. We inspected the unit and work area. We found fault code F8e4 drain motor issue. We put the unit through a diagnostics cycle and found it not draining. We removed the drain pump and found a nut shell stuck in the check valve for the drain hose. We removed the shell and Retested the unit. It is now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/07/2022
Arrived on site for washer with error code F9-E1. Customer stated that he found wiring to drain pump had broken and he temporarily repaired harness to be able to use unit. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found error F3-E3 water temperature fault. Performed component activation and tested inlet valve. Found working and hoses correct. Measured resistance on thermistor and found within range. Will need to replace lower wire harness. ; ordrng 1 W11405458 (Lower wire harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Pflugerville, TX 78660
Matthew
Job Details: 01/07/2022
Arrived onsite for special project dishwasher heater replacement. Replaced heating element and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Austin, TX 78737
Kevin
Job Details: 01/07/2022
"Arrived on site and found saved error code F7E1, inspected motor assembly and found a white plastic ball wedged in shield, chip one picture. This has caused belt to wear and fall off. Replaced cam kit and belt and washer is now working properly, send videos to KV/service management, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model SC8720EDB
Near Austin, TX 78732
Justin
Job Details: 01/07/2022
"Arrived on site to install previously diagnosed parts. I installed the new switch and then tested the unit. I found it still not working. I also found the bottom right intermittently not igniting. I checked voltage at the wall and found it good. I then gained access to the spark module and checked voltage to it while turning the switch. I found good voltage, which indicates a bad spark module not igniting the ignitor. I did find the right side spark module intermittently working and failing. . ; ordrng 1 W108954524381724 (Spark Module (discontinued))"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Leander, TX 78641
Kimo
Job Details: 01/07/2022
Arrived onsite for DISHWASHER DOOR FALLS FREELY HAS NO TENSION. Upon arrival I gained access to the DW hinges and found the right hinge spring detached from the rest of the hinge I attached it back to its mount and tested the door several time and found that the door operates as designed. No leaks at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/07/2022
Arrived on site to test unit for not heating. Test unit and found F7E1 error and F6E3 to many suds and no heat. Found unit turned the heating off due to to many suds and not enough water. Turned heater on and heater test good advised customer to run unit empty with no soap to get rid of extra soap. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78744
Leonardo
Job Details: 01/07/2022
Arrived on site to replace valve hose. Replaced hose test unit and unit test good job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS3
Near Andice, TX 78628
Lou
Job Details: 01/07/2022
"Arrived on site to inspect venthood control panel not working properly. Upon further inspection, I found the control panel had been pushed up inside the venthood and customer unable to get it out. I disassembled the underside panels and found the mounting screws were loose holding the control in place. Adjusted the panel and tightened the screws and tested the unit. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Austin, TX 78721
Robert
Job Details: 01/07/2022
Arrived on call for complaint of shutting off during pre heat. Found the fan not working and oven shutting off because of no fan. Replace fan motor.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lockhart, TX 78644
Andrey
Job Details: 01/07/2022
"Arrived on site to test unit for no power, tested unit found unit not draining and breaker tripped, reset breaker,inspected wire harness and found Hey severed connection at the pump, reconnected wire tested unit, all functions returned to normal no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, TX 78634
Cliff
Job Details: 01/07/2022
Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found no failures to unit at this time and advised customer that temporary blockage of drain line may have occurred. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78732
Justin
Job Details: 01/07/2022
Arrived on site to install the heater per special project. I installed the new heater and then tested the unit. I ran a diagnostics cycle and the unit ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Liberty Hill, TX 78642
Kimo
Job Details: 01/07/2022
Arrived onsite for refrigerator making vibrant in noise. Upon arrival customer informed me that the sound would go away when the pushed on the sides of the fridge. I gained access to the condenser and found that it was visible against the chassis and the plastic drip pan. I put some sound pads in between the chassis and pan and found that the sound went away.job complete.
We serviced a
KENMORE MICROWAVE
Model 790.8036331
Near Lampasas, TX 76550
Tyler
Job Details: 01/07/2022
Arrived on site for microwave needing previously diagnosed panel control asm. Upon arrival installed required part and reassembled and tested unit. Found full functionality and responsiveness from ui panel and unit heated as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Killeen, TX 76542
Tyler
Job Details: 01/07/2022
Arrived on site for dishwasher needing previously diagnosed sump/motor asm. Upon arrival reconfirmed prior issue and installed needed part. Reassembled and tested unit. Found sump and motor now fully functioning as designed with no leaks during repairs or testing.. Call complete
We serviced a
JENN-AIR OVEN
Model JJW2830IM01
Near Lakeway, TX 78734
Justin
Job Details: 01/07/2022
Arrived on site for a wall oven with visibly broken parts. Upon further inspection I found the lower oven door inner glass was broken. I replaced the glass. The unit is now as designed. Call complete.
We serviced a
ROPER DRYER
Model RED4440VQ1
Near San Marcos, TX 78666
Andrew
Job Details: 01/07/2022
"Arrived on site to test unit for not spinning and humming noise. Found bad thermal fuse, bad door switch and bad drive motor. Replace fuse, switch motor and blower wheel(had to break off old one). Tested unit, unit now working as designed. Job complete."
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Austin, TX 78703
Jacob
Job Details: 01/07/2022
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model MGD5500FW1
Near San Marcos, TX 78666
Andrew
Job Details: 01/07/2022
Arrived on site to test unit for leaking water. Found valve was weeping/not closing properly causing leak.. Ran vent tester on unit and unit failed. Advised customer to have venting cleared before using unit to prevent damage. No leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Manor, TX 78653
Matthew
Job Details: 01/07/2022
Arrived onsite to replace previously diagnosed parts. Replaced failed hose. Tested unit and unit is functioning properly. No leaks present at this time. Ran auto test and calibrated unit. All passed without error. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Kimo
Job Details: 01/07/2022
Arrived onsite for DW showing 2hrs when normal cycle is selected. Upon arrival customer showed me what was going on with DW and upon further research I found the cycle guide which detected that this was normal. Customer would like to reschedule the control panel due to it pealing. Ordering 1x W11367678 console. Office to reschedule.; ordrng 1 W11367678 (Console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78754
Scott
Job Details: 01/07/2022
Arrived on site for upper rack issues . Found rail stop on back left rail. Ordering stops . No water leaks detected at time of service. Call to set return.; ordrng 2 W11226273 (Rack stop rear)s
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, TX 78665
Scott
Job Details: 01/07/2022
Arrived on site for no heat dryer . Getting correct voltage. Found element failed . Fuse and thermostats checked normal. Replaced element . Ran dryer . Unit is heating properly . Recommended to replaced vent hose and have maintenance clean out vent job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Cliff
Job Details: 01/07/2022
Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on best cycles and options for best performance. No leaks were found at time of service.
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Austin, TX 78737
Leonardo
Job Details: 01/07/2022
Arrived on site to test until for right front burner flame to high. Test unit and found burner had not been converted correctly. Replaced orifice to correct ones test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, TX 78737
Kevin
Job Details: 01/07/2022
"Arrived on site and inspected refrigerator and found Wilson Appliance has been on site several times since customer purchased Refrigerator. They have always had an issue with items freezing in the fresh fruit section. Damper has been replaced twice, along with other items. Inspected fresh food section and found thermistor has never been replaced. After replacing thermistor reset overall temperatures to recommended settings, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Andice, TX 78628
Lou
Job Details: 01/07/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the unit leaked out enough water to soak two bath towels. I inspected under the unit and found no signs of leaks underneath. Opened the unit door and checked the rinse aid setting as the customer has a water softener system and found the dial turned up too high. Turned the dial down to 1 and placed the unit in diagnostics showing no error codes. Continued with testing and while the motor was on, it was making a loud humming noise. I removed the outer door panel to inspect reservoir at the bottom fo the door and I found where the vent was leaking water (photo). I found no other leaks. Customer advised that the last leak soaked two bath towels. I found an object restricting the upper spray arm and moved it. Advised the customer that the object could have caused the spray arm to spray constantly at the door causing the leak. Due to the vent leaking and the abnormal noise from the sump/motor, I removed and replaced the vent and s7mo/motor assembly and retested to monitor for leaks. No leaks observed at the end of service, job completed."
We serviced a
KITCHENAID RANGE
Model KFDC506JSS00
Near Leander, TX 78641
David S
Job Details: 01/07/2022
Arrived on site for oven door hanging down. We inspected the unit and work area. We found the right hinge pulled all the way back and not sitting in the receiver. We removed the door and reset the hinge properly. We reinstalled the door and found it working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78723
Jacob
Job Details: 01/07/2022
Arrived onsite for unit still tripping the breaker. Replaced controls this time. Let customer know to monitor the unit and to see if it continues. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Noah D
Job Details: 01/07/2022
"Arrived on site to inspect unit for not cooling normally, upon inspection found the units pantry ui board shorted causing the issues, disconnected the pantry ui board and all functions returned. Ordering pantry ui and harness. Office to reschedule ; ordrng 1 WPW10769076 (PANTRY UI BOARD) and 1 W11170612 (WIRE HARNESS)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Leander, TX 78641
Kimo
Job Details: 01/07/2022
Arrived onsite for dishwasher with the top rack not leveled. Upon inspection I found that the rack adjusters were not set to the Same height. I adjusted them and found no further issues with the DW. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Austin, TX 78704
Jacob
Job Details: 01/07/2022
Arrived onsite to replace part ordered by previous tech. Replaced the inner panel. No issues at this time. Job complete
We serviced a
MAYTAG DRYER
Model MEDE300VF2
Near New Braunfels, TX 78130
Andrew
Job Details: 01/07/2022
"Arrived on site to replace previously diagnosed element. Replaced element, tested unit, unit working as designed. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near New Braunfels, TX 78132
Noah D
Job Details: 01/07/2022
"Arrived on site to inspect unit for not pumping without a weird sucking sound, upon inspection found the unit working normally but after about 4 diagnostic cycles the recirculating pump created a weird sound. Replaced pump and tested 3 full times. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA00
Near New Braunfels, TX 78132
Noah D
Job Details: 01/07/2022
"Arrived on site to inspect unit for not turning on lights in freezer, upon inspection found the units freezer lights dim causing the issue in all sections, replaced upper right light and all functions returned.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Austin, TX 78728
David Z
Job Details: 01/07/2022
Arrived on site to diagnose oven with error code for lower blower coming in during preheat. Checked errors and found dF8E1 for lower cooling fan. Tested blower and could barely hear it moving when on low speed. Replaced lower blower. Retested and verified unit working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Jarrell, TX 76537
Jonathan S
Job Details: 01/07/2022
"Arrived on site for refrigerator that had lost complete power. Customer stated that unit lost power and nothing was running and no lights would come on. Then unit started working with out resetting breaker. Inspected unit and work area. Gained access to power cord and harness to inspect for short. Found failure most likely due to outlet ( power goes straight to switch and light before control). Spoke with customer service performed. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near New Braunfels, TX 78132
Noah D
Job Details: 01/07/2022
Arrived on site to inspect unit for not shutting off water when in use. Upon inspection found the unit working normally and all functions are to spec. Customer had another person using washer who was unaware of 3 hr cycle time. Instructed on proper use. Complete
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Austin, TX 78731
Kevin
Job Details: 01/07/2022
"Arrived on site and inspected washer and found drain pump is running but water is not being moved properly. Access drain pump and found catch is full of debris, took one picture. After cleaning drain catch ran diagnostics cycle again and washer is now draining properly no parts are needed, job complete"
We serviced a
GE OVEN
Model JT3000SF2SS
Near Round Rock, TX 78665
Scott
Job Details: 01/07/2022
"Arrived on site for oven not heating properly . Ran temp checks . Unit is not consistent in cycling . Call to set return ; ordrng 1 WB27X25322 (Control) and 1 WB27T11459 (Overlay)"
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78756
Jacob
Job Details: 01/07/2022
Arrived onsite for the unit not always put in water but noticed that the unit would stay locked for 1hr. Tested the unit Im drain and spin and noticed that the unit took a long while before fully spinning. Let customer know that the motor control could be going out.
We serviced a
GE OVEN
Model JGSS66SEL1SS
Near Leander, TX 78641
David S
Job Details: 01/07/2022
Arrived on site for cooktop valves being stuck. I inspected the unit and work area. We gained access to the valves and removed the wire harness. We tested the valves and found them still hard to move. We quoted the customer for all 5 valves. The office will reschedule when we have eta on the parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB02
Near Austin, TX 78744
Tyler L
Job Details: 01/07/2022
"Arrived on site for complaints of water filter being stuck. Found water filter tough to release, but it did release without breaking anything. Installed new filter provided by customer and tested. New water filter tested good. No water leaks detected.
We serviced a
GE DRYER
Model GTD45EASJ2W
Near Jarrell, TX 76537
Jonathan S
Job Details: 01/07/2022
"Arrived on site for dryer not starting cycle. Inspected unit and work area. Measured incoming voltage at 240 volts. Disassembled unit and tested fuses and pulley switch. Powered unit and traced voltage to motor. Disassembled motor assembly to gain access to terminals and found start winding opened. Will need to replace motor assembly to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78744
Robert
Job Details: 01/07/2022
Arrived on call for complaint of not washing. Found loose connection at valve. Correct wire issue and test.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Round Rock, TX 78681
Wesley
Job Details: 01/07/2022
Arrived onsite and diagnosed a clogged air trap throwing an LF error. Cleared air trap and ran tests. Unit is now operating as designed. Advised customer on status and findings.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Cliff
Job Details: 01/07/2022
Arrived on site to diagnose a dishwasher that is not turning on. Found switch on wall that turns on power to dishwasher turned off. Reset switch to on position and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Kempner, TX 76539
Tyler
Job Details: 01/07/2022
"Arrived on site for washer not draining or spinning close out all the way. Upon arrival confirm the complaint and after entering diagnostics I found an F7 E1 and F7E7 error codes. After further inspection I found c clamp within gearcase broke causing shaft to drop the cam against the belt shield and tear the belt and shield up. Also found blue fabric stuck under washplate keeping it locked in place and unable to be removed. Also found issue had led to fabric softer cap breaking off one of the locks. Will need to return with agitator parts, gearcase, cam belt and shield and fabric softener cap to complete repairs. ; ordrng 1 W11160642 (Fabric softer cap) and 1 W11561052 (Agitator coupler) and 1 W11418231 (Agitator base) and 1 W10528947 (Hub) and 1 W11454738 (Gearcase) and 1 W10721967 (Cam asm) and 1 W11213879 (Belt) and 1 WPW10427633 (Shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Austin, TX 78744
Tyler L
Job Details: 01/07/2022
"Arrived on site for complaints of no water out of the water dispenser. Tested valve with water line from truck stock and found the valve failed. Installed new valve and tested, no change. Found reservoir slightly frozen. Used heat gun to thaw out line. Tested and found water dispenser working properly. Adjusted temperature in RC down to second setting. No water leaks detected, job complete."
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Kyle, TX 78640
Andrew
Job Details: 01/07/2022
"Arrived on site to test unit for LF burner not getting hot. Verified voltage(240vac). Got no resistance off element. Replaced element, tested unit, unit working as designed. Job complete."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHM2
Near Kempner, TX 76539
Tyler
Job Details: 01/07/2022
"Arrived on site for dishwasher not cycling through setting correctly. Upon arrival confirmed issue. After further inspection I found the motor windings had lost resistance and caused feed back issue that caused main control to stop sending power to motor all together. Found amperage to drainpump at 0.77amp as designed but drain motor was grinding (no debri) and failing to get water out on each cycle fully. Found main washer motor clamp rusting out and losing chucks of the bracket. Office will need to get autho from ahs to replace main motor, drain pump, control, and main motor bracket before rescheduling repairs. ; ordrng 1 154595901 (Motor bracket) and 1 A00126401 (Drain motor) and 1 Cnote (Needs ahs autho)"
We serviced a
WHIRLPOOL FREEZER
Model WRS973CIDM00
Near Dripping Springs, TX 78620
Luis
Job Details: 01/07/2022
"Arrived on site for refrigerant leak. Found cap tubing corroded in heat exchanger tubing,during removal of evaporator found cap tube broken from heat exchanger due to corrosion in liner called tech support,sent pictures to tech support,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/07/2022
"Arrived on site for refrigerator lights not illuminating. Inspected unit and work area. Found both FC lights dimmed. Gained access to main FC module, removed module and installed new. Found all lights working as designed. No water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Jarrell, TX 76537
Jonathan S
Job Details: 01/07/2022
"Arrived on site for washer not completing cycle. Inspected unit and work area. Found fabric dispenser missing. Performed diagnostics mode and checked error codes. Found error code F8-E1 long fill cycle. Performed automatic test cycle and monitored operation. Found cold water having slow pressure. Performed manual test cycle and tested cold water and found cold water house valve turned almost to off position. Turned water and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78735
Leonardo
Job Details: 01/07/2022
Arrived on site to test unit for unit leaking. Test unit and found water coming for water inlet valve. Ordering new inlet assembly office to reschedule. ; ordrng 1 W11535094 (Water inlet assem)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Round Rock, TX 78681
Wesley
Job Details: 01/07/2022
Arrived onsite and replaced the heater. Unit is now operating as designed. Advised customer on the repair.
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS1
Near Georgetown, TX 78628
Lou
Job Details: 01/07/2022
"Arrived on site to inspect venthood not working properly. Upon further inspection, I tested the venthood and found that the blower operates at the same mode when its in low and high modes. The blower motor is making a humming noise as if something is caught in the blades and not allowing it to move. I tested the control and it is operating properly. I advised the customer that due to the position of the motor, I would need to have a second tech assist me in pulling the motor down. I am ordering the blower, CNOTE-2MAN, CNOTE-2HOUR JOB, CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service.; ordrng 1 W11106377 (Blower) and 1 CNOTE (2 MAN) and 1 CNOTE (2 hour job) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78745
Robert
Job Details: 01/07/2022
Arrived on call to replace previous diagnosed part. After replacing heater test dishwasher. All functions working properly. No leaks detected at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leander, TX 78641
Kimo
Job Details: 01/07/2022
Arrived onsite for dishwasher beeping and not washing dishes.upon inspection I found water in overflow tray.(third trip out for the same thing) I call techline and spoke Bruce and he recommended that the customer switch to a powder detergent and to use less soap and not to rinse the dishes before Putting them in the dishwasher because they have a water softener and not doing these things will cause a over sudsing issue which causes water too leak into the overflow tray.Sr#7732671604. Bruce. If we have to come back have customer run dishwasher at lest 30mins before arrival to find leak.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Austin, TX 78749
Luis
Job Details: 01/07/2022
"Arrived on site for no cool in fresh food section. Found evaporator incased in ice ran diagnostics bimetal reading open,defrosted evaporator,replaced defrost bimetal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Hutto, TX 78634
Cliff
Job Details: 01/07/2022
Arrived on site to diagnose a refrigerator with ice getting stuck in chute. Found no failures to unit at this time and advised customer on findings. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
David S
Job Details: 01/07/2022
Arrived on site for dishwasher not drying properly. We found the element out of range. We replaced the heating element. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXTS02
Near Austin, TX 78732
Justin
Job Details: 01/07/2022
"Arrived on site for a refrigerator needing a new water line. Upon further inspection I found the unit needed a new water line, and inlet fill line to the filter housing I installed both lines, and then verified there were no leaks. No leaks were observed at the time of service. I tested the water at the dispenser and found it working as designed.Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, TX 78628
Lou
Job Details: 01/07/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=34 degrees. I found frost/ice built up on the FC evaporator cover.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Leander, TX 78641
Kimo
Job Details: 01/07/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival a steam ice bin out because it was freezing in to the door. But still the ice bin did not want to come out without damaging the door. I am ordering 1x w11129497 fc door to complete call. Office to reschedule ; ordrng 1 W11129497 (Door, Refrigerator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near New Braunfels, TX 78132
Noah D
Job Details: 01/07/2022
Arrived on site to inspect unit for not drying dishes. Upon inspection found the unit working normally and all functions worked. Instructed customer on proper use. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model Et1chmxkb05
Near Manor, TX 78653
Matthew
Job Details: 01/07/2022
"Arrived onsite for refrigerator ice maker not making ice. Upon inspection found bail arm out of position. Was not inserted into ice maker switch. Repositioned arm and tested. Ice maker completed harvest cycle, with ice, and filled properly. Unit is no functioning properly. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Pflugerville, TX 78660
Matthew
Job Details: 01/07/2022
"Arrived onsite for dishwasher not washing correctly upon arrival put unit in diagnostics and found stored error codes 6/4, 7/1, 6/1. Ran auto test and wash motor not energizing. Will need sump and motor replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leander, TX 78641
David S
Job Details: 01/07/2022
"Arrived on site for unit beeping. We inspected the unit and work area we found fault code F8E4open float switch, f9e2 drain motor issue. We ran a diagnostics cycle and found the drain motor stuttering. We found the unit tilted forward and the leveling feet complete up. We re-leveled the unit and replaced the drain pump. We are ordering a sound shield and toe plate. ; ordrng 1 W11573704 (Shield) and 1 W11108991 (Toe panel)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5230BDS1
Near Round Rock, TX 78665
Scott
Job Details: 01/07/2022
Arrived on site for vent making loud noise . Blade in good shape . Motor making loud noise on medium and high speeds . Found motor vibrating even without fan on motor. Ordering motor . Call to set return ; ordrng 1 W10416839 (Fan motor)
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Jarrell, TX 76537
Jonathan S
Job Details: 01/07/2022
Arrived on site for range intermittently turning oven off when preheating. Inspected unit and work area. Inspected terminal block and harness. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key. Tested key pad operation and found all keys responsive. Inspected control and connection. Preheated unit to 350?. Monitored heating operation. Tested cooktop burners. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78628
Lou
Job Details: 01/07/2022
"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit operated as designed up until the drain pump was to come on and it failed. Using my shop vac, I removed the water from the unit and pulled the unit from the cabinets and inspected the drain pump. Customer advised that a glass had broken inside the unit. When I removed the drain pump, I found evidence of an object rubbing against the walls of the drain and the empellers were damaged. I replaced the drain pump with a new pump and reinstalled the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
ELECTROLUX REFRIGERATOR
Model E42BS75EPS
Near Austin, TX 78738
Luis
Job Details: 01/07/2022
"Arrived on site,replaced evaporator and temp sensors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM01
Near Austin, TX 78739
Luis
Job Details: 01/07/2022
"Arrived on site for cooling issue. Found freezer evaporator incased in ice,ran diagnostics heater not powering on diagnosed a defective thermistor,replaced fan motor that includes thermistors,defrosted evaporator.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Jarrell, TX 76537
Jonathan S
Job Details: 01/07/2022
Arrived on site for range turning in by itself. Inspected unit and work area. Inspected terminal block and wiring. Performed diagnostics mode and checked fault codes. Called Whirlpool tech support and spoke with Scott. Performed diagnostics mode and tested all keys. Found unit operating as designed and not able to duplicate failure (SR# 7732677476)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Austin, TX 78738
Justin
Job Details: 01/07/2022
"Arrived on site for a washing machine with no power. I checked voltage at the wall and found it good. I then gained access to the control and UI. I found good VDC going to the UI, but the UI is not functioning. This indicates a faulty console. When going to replace the new console I found it damaged. Due to this I am ordering the new console to install. The office will reschedule. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LW0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/07/2022
Arrived on site to install new burner caps. Replaced caps test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Kyle, TX 78640
Andrew
Job Details: 01/07/2022
Arrived on site to test unit for not cooling properly. Found compressor was extremely hot and pulling .4amps. Advised customer compressor would need replaced. Advised customer would need to replace compressor filter dryer and install access valve at minimum to test unit to rule out internal refrigerant leak.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB01
Near New Braunfels, TX 78130
Noah D
Job Details: 01/07/2022
"Arrived on site to inspect unit for not cooling in bottom area, upon inspection found the units upper Evap only partially frozen and condensating, ordering sealed system repair. Office to reschedule; ordrng 1 WPW10507886 (COMPRESSOR) and 1 W10570565 (Evap) and 1 WPW10143759 (Uv) and 1 Sealedsystemtechandtwohours (Sealed system tech and two hours) and 1 W11506635 (Access)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, TX 78660
Matthew
Job Details: 01/07/2022
"Arrived onsite for dishwasher not draining properly. Upon arrival found standing water in dishwasher. Ran drain and all cleared. Inspected underneath sink and found RO system installed. Found drainage from RO leading into disposal and when sink is being used the sink overflows causing water to back flow into dishwasher line. Advised customer to run disposal more frequently to avoid backup. If sink is backed up, the unit will have trouble draining. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Hutto, TX 78634
Cliff
Job Details: 01/07/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced left side pantry door and pantry control. All is working properly at this time and no other parts were needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB0
Near Del Valle, TX 78617
Robert
Job Details: 01/07/2022
Arrived on call for complaint of part falling off and rattling noise. The part that fell out is not from microwave and rattling noise not there. Microwave working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Austin, TX 78746
Kevin
Job Details: 01/07/2022
"Arrived on site and inspected dishwasher and found it would not run. Removed door panel and disconnected vent motor and dishwasher will now begin a cycle. Vent motor is shorting out dishwasher function. after replacement dishwasher is running a normal cycle and progressing correctly, job complete"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Austin, TX 78704
Tyler L
Job Details: 01/07/2022
"Arrived on site for complaints of no heat. Found igniter burned out again. Confirmed with customer the house is on natural gas. To ensure the igniter doesnt continue to fail, I am ordering the complete burner assembly. Office to reschedule.; ordrng 1 W10823508 (Burner assembly)"
We serviced a
GE MICROWAVE
Model JE2160SF03
Near Round Rock, TX 78681
Wesley
Job Details: 01/07/2022
Arrived onsite and finished repair on unit by replacing main fuse and reinstalling unit in cabinet. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78705
Jacob
Job Details: 01/07/2022
Arrived onsite for unit giving the previously diagnosed error. lol at the unit and saw same error code. Need to order a ui control. Ordered part. Office to reschedule ; ordrng 1 W10806890 (Ui Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78728
David Z
Job Details: 01/07/2022
Arrived on site to install updated heating element with new bushings. Installed element. Verified no water damage present and unit working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Leander, TX 78641
David S
Job Details: 01/07/2022
Arrived on site to install previous diagnose part. We gained access to the bottom of the dryer and installed new feet. Job complete.