"Arrived on site to diagnose refrigerator that is over cooling in the refrigerator section, the customer informed me that they had replaced the thermistor to the unit and that the control hasnt been replaced yet, I gained access to the unit and found that the unit is currently functioning properly as designed.

"Arrived on site for Not Heating - Electric Dryer. Found dryer drum turning and light would turn on when door was opened. Inspected terminal block and found cord connectors were placed incorrectly on the terminal block. Harness to terminal block didnt look charred, but power cord connector was burnt up too much to try and repair. Ordering new terminal block to return and complete the repair. Customer will be purchasing a new four prong cord for us to install once we return. Ordering main harness if current harness red and black connectors cant be salvaged. Returning with all previously ordered parts. Also requested the customer purchase a new air vent due to the amount of lint behind dryer. Found multiple areas in current air vent that had holes in it. ; ordrng 1 W10640711 (Harness) and 1 WP3397659 (Terminal block)"

Arrived onsite for dishwasher not drying. Upon arrival found unit dishwasher operating as designed. Spoke with customer on need for rinse aid for drying effectively.

"Arrived onsite for unit not powering on. Checked voltage at the wall and noticed that there was no voltage getting to the unit. Went to check the breaker and saw it was flipped, when trying to get the breaker flipped back to the on position the breaker would not budge. Let customer know that they will need to get an electrician out to fix the issue with the breaker and possibly the plug. No issues at this time. Job complete"

Arrived onsite for unit giving and E1 error code. Looked at the unit and saw E1 error code. Replaced the control. Tested the unit. Unit tested good. No issues at this time. Job complete

Arrived on site for oven not heating. Tested unit and there was no power to the elements. Noticed that the harness connection to the plug was burnt and broken. ; ordrng 1 W11134549 (Harness)

"Arrived on site , replaced igniter . All checked normal in preheat . No gas leaks detected at time of service. Job complete"

Arrived onsite and repaired unit leaking valve. Unit is now operating operating as designed. All checks good.

Arrived onsite for refrigerator frosting in freezer section. Upon arrival inspected unit. Found unit has clogged drain line. Cleared drip pan but unit would not drain. Pulled drain tube and tube was free and clear. Inspected drain and found manufacturing debris blocking drain. Removed debris and unit is now functioning properly. Job complete

"Arrived onsite for washer not completing cycle and leaving clothes wet at the end of the cycle. Upon arrival put unit in diagnostics and found stored error code 9/1 long drain, 3/1 water level system error, 8/1 no water entering or water level system error. Tested unit and was evident the drain motor was failing. Manually drained water and replaced drain pump. Tested unit again and all passed. No leaks present at this time. Job complete"

Arrived on site to replaced the lid. I replaced the washer lid and tested the lid lock multiple times. The unit is locking with the new lid. Job complete.

Arrived on site for refrigerator not cooling in FC and making loud noise. Upon arrival confirmed complaint. After further inspection found rc compartment temps within good range. Found noise in FC and cooling issue were due to a defrost problem that has formed ice past the evap cover making it unsafe to remove during diagnostics. In diagnostics I found defrost heater could power on. Found evap fan ui and hv controls had failed. ; ordrng 1 WPW10675033 (Hv control)

Arrived on call to replace previous diagnosed part. Customer is having problems with both switches on right side. Both switch not working. Replaced the front but will need the rear too. ; ordrng 1 Wpy704512 (Switch)

Arrived on site for fridge not cooling . Found both sections room temp. Ran ohm check on compressor . Was getting 3.5 amp draw . Talked to SW . Ordering sealed system . Ordering all assorted loc rings for R600 and kits . Also unit is missing right rear wheel . Ordering pin and wheel. No water leaks detected at time of service. Call to set return ; ordrng 1 600kit and 1 Locringkit and 1 UIdrier and 1 Serviceport and 1 W11357918 (Evap) and 1 W11504449 (Cap to evap) and 1 W11506619 (Suc to evap) and 1 W11369198 (Compressor) and 1 W11504415 (Suc to comp) and 1 W11504431 (High to comp) and 1 W11506619 (Process to) and 1 W10771114 (Drier) and 1 W11504433 (Heat loop) and 1 W11504447 and 1 2150304 (Wheel) and 1 W11365774 (Pin)

"Arrived on site to replace hinge from previous diagnosis, verified part was needed, replaced hinge, tested unit, unit works good, no leaks detected job complete"

Arrived onsite for dryer door not closing properly. Upon inspection found faulty hinges. Replaced hinges and tested. Unit door is now closing and unit is functioning properly. Job complete

"Arrived on site for washer not cycling. Upon arrival confirmed issue. Found f7e1 error In Diagnostics. After further inspection I found cam wheel had detached from gearcase and stretched out the belt. Replaced both cam and belt. Found gearcase still in tact and not failing. Reassembled and tested unit. Found washer cycled as designed with no errors through fill, agitate and drain/spin. Call complete"

"Arrived on site for a wall oven being to cold. Upon arrival the customer stated that the home inspector said the unit was roughly 25?F off. I preheat the unit and found the average temp to be accurate and the unit to be running as designed.

Arrived on call for door open indicator light coming on with door closed. Checked all door switches and found the freezer switch not responding properly. Will need switch to complete. ; ordrng 1 W11396033 (Switch)

"Arrived on site and tested unit for not making ice. Ran test 120 and icemaker passed. Test 96, 97 passed. Called techline, they asked us to run test 38 at 99%. Watt meter showing 112 watts. Should be showing 150 watts. Techline recommended replacing compressor. used watt meter and found 112-114 watts. Techline recommended replacing compressor. Spoke with CS ordering condensor too. 7732033536; ordrng 1 W11393142 (Compressor) and 1 W11548259 (Condensor) and 1 W11109499 (Drier) and 1 Wpsav4 (Stub)"

"Arrived on site for no lights in fresh food and water leaking. Found drain frozen over in freezer compartment,no bulbs in fresh food also found unit shutting itself on and off. Diagnosed unit will need drain cleared,an updated control kit and 2 new bulbs. Notify tech on correct bulbs needing to be replaced"

"Arrived on site to install the a new motor. I found the motor and blower wheel seized. I found the blower wheel not coming out of the back of the assembly. I am ordering the motor and wheel assembly. ; ordrng 1 WE17X24535 (Assembly)"

"Arrived on site to replace drain pump, recirculating pump, harness and grid cutter, replaced parts, tested unit,unit working as designed, no leaks detected job complete"

Arrived on site to install previous diagnose parts. I replaced the control. I calibrated and tested the unit. It is working as designed no water leaks detected.

arrived on site. Found unit shutting itself on and off diagnosed defective control unit will need the updated control kit.; ordrng 1 W10823803 (Control)

"Arrived on site to inspect dishwasher not getting water into the tub. Upon further inspection, I found damage to the cabinets to the right of the unit (photo). Customer saw it as well. The customer advised that the unit was removed to complete a remodel in the home and when re-installed, its not getting water. I checked the water line under the sink and the water is turned on and no kinks. When I looked underneath the unit, I found the valve was broken off its mount and the wiring harness molex connector was broken off of the valve housing. Also, I found the left and right leveling legs and the door pulleys were badly bent inward. I advised the customer that the tub would have to be replaced to correct the issue. Also found the dispenser door broken. I advised the customer of my findings. I am ordering the tub, sumo/motor assembly, dispenser, CNOTE-2 HOUR JOB AND CNOTE-LAO PER CUSTOMER REQUEST. Office to schedule return service.; ordrng 1 W10861000 (Dispenser) and 1 WPW10605058 (Sump/motor assembly) and 1 WPW10681506 (Tub) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTS (2 HOUR JOB)"

Arrived onsite for range with knob issues. Upon inspection I found the sleeve that secures the knob to the valve had fallen out of the knob into the console somewhere. I replaced the knob and tested functions. The unit is now working as designed. I advised the customer to keep an eye on the sleeves when removing the knobs. No gas leaks detected during time of service. Job complete.

"Arrived onsite for repeat blown fuse. Visually removed and inspected air channel and lint trap housing. Blower is secure and airway is unobstructed. Replaced blown fuse and heater in case of intermittent grounding, also replaced cycling thermostat. Advised customer on repair. All checks good."

"Arrived on site to diagnose dishwasher not draining properly, I gained access to the unit and upon testing the unit I found that the drain pump is functioning correctly, I put the unit into a diagnostics cycle and found no fault codes, I found that the unit is operating properly as designed.Job complete."

Arrived onsite for water dispenser issue. Upon arrival tested unit. Found valve does energize but no water flow. Insured line was not frozen. Pulled unit and checked line. Found supply line crimped and cutting supply. Adjusted line and tested. Unit is now functioning properly. No leaks present at this time. Job complete

Arrived onsite for obstructed vent fan space. Repaired by removing debris. Unit is now operating properly and quietly. All checks good.

"Arrived on site ,replaced ice maker . Ran harvest test . All checked normal. No water leaks detected at time of service. Job complete ."

"Arrived back on site to install previously ordered parts. Ran diagnostics mode and unit basket didnt engage with the wash plate. I removed the wash plate and found a rusted mail key, which I remCalled Whirlpool Tech Line and spoke BUTCH SR# 7732035119 4/6 wash plate W10834917 and W11183985 basket wash nut will be needed to complete the repair. Other parts marked use on return services. ; ordrng 1 W11183985 (Basket wash nut)"

"Arrived on site to replace regulator from previous diagnosis for leaking gas, applied bubble solution to all connections and found leak on gas line, tightened line, applied bubble solution, no gas leaks detected, unit operating as designed, job complete"

Arrived on site to diagnose a washer that is not responding to user input. Found no failures to unit at this time and advised customer on electrostatic panel operation and usage. No further repairs needed and no leaks were found at time of service.

"On site for fridge not cooling at all and controls not functioning. Customer also stated that there is a loud noise coming from RC section. Found control wouldnt allow any changes or go into service mode. Replaced control. Set proper code for control. Tested damper door, ice maker, evap fan, compressor and condenser fan. Found damper door having noisy operation. Ordering damper door. Office to reschedule. ; ordrng 1 WPW10594330 (Damper)"

"Arrived on site to drop off ice container, left on front porch."

"Arrived on site to diagnose a refrigerator that is leaking. Found fill tube for icemaker split and frozen over, due to weeping valve. Replaced valve and tube and tested unit. All is working properly at this time and no leaks were found at time of service."

"Arrived on site to install previously diagnosed parts. I installed the new console and then ran a diagnostics cycle. The unit ran through the diagnostics cycle as designed. I also began a normal cycle and let it run for a while. The unit would flash random things on the UI and then canceled itself roughly 5 minutes into the cycle. I called techline and spoke to Robert and kept SR# 7731419222. We ohmd out the motor, drain, and OWI sensor. We found it all within range. We then unplugged the WiFi module and ran the unit. The unit still had the same issue. We gained access to the junction box and found a random neutral wire not that was not attached to the power cord to ground and a separate ground wire. We checked polarity and found white to ground at 30VAC and black to ground at 85VAC. This indicates reverse polarity. I informed the customer on my findings and that they need to reach out to a professional electrician. Call complete."

Arrived onsite to install previously diagnosed parts. I installed the burner caps and the burners now ignite every time with no issues. No gas leaks detected during service. Job complete.

"Arrived on site and checked unit for cook top lights staying on. Tested unit ,found The right front switch is bad. Will order right front switch, office to reschedule; ordrng 1 WP3149400 (RF switch)"

"Arrived on site for ice machine making thin ice. I found the condenser fan running and the condenser clean. I put the unit through a diagnostics cycle. I found the water flow a little low. I poured water into the reservoir and the fill level registered full at the correct fill amount. I found the evaporator forming a good frost pattern. I found the hot valve switching on and melting the evaporator away. I removed the filter and found the flow the same. I bypassed the regulator, and found the flow low. I tested the water from the wall and found it had low pressure from the wall. I inspected the inlet and outlet line on the valve and found them clean. I found the ice thickness set to low. I changed it to thick ice. I advised the customer about the low water pressure from the wall, and that he have a plumber come out.

Arrived onsite for concerns about popping sounds and compressor noise and provided a customer instruct on normal refrigerator sounds. All checks good. Unit is cooling well and does not have any performance problems.

Arrived on site to diagnose a dishwasher that is not drying properly. Found heater error not cleared from control after previous company's repairs. Cleared code and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite for dryer not heating. Customer stated tripped breaker and now does not heat. Tested unit and found loss of L2 at terminal block. Receiving 124 on L1 and 14 vac on L2. Customer will need to seek electrician to resolve issues. Checked heater and components and all check good. Job complete

Arrived on site to test unit for oven not heating. Tested unit and found Tod open. Also found inner glass was cracked. Replaced tod test unit. Unit test good. Advised customer to not use oven. Ordering 2 inner door glass. Office to reschedule. L.C only; ordrng 2 WP4449259 (Inner glass)s and 1 L.Conly (L.C only)

Arrived onsite and replaced drum and dryer kit. Unit is still thumping and scraping on the drum once per rotation. Only evidence of contact is against the roller shaft. Ordering roller shafts to repair. ; ordrng 2 WPW10359272 (Shaft)s

"Arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that they found water leaking at the front under the unit. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed with no visible leaks. I removed the outer door panel and tested again and still no visible leaks. I removed the drain tray underneath the unit and found where water is leaking from the elements left side terminal nut. I advised the customer of my findings. I am ordering the element and 2 terminal nuts and office to schedule return service due to the availability of parts. ; ordrng 1 W11537778 (Heater) and 2 W11538351 (Nut)s"

"Arrived on site and tested the small oven not getting to temp. Tested unit and found bad sensor. Replaced sensor and tested unit at 350, unit reached 352, within range. Unit works good. Job complete"

Arrived onsite for refrigerator icemaker leaking into freezer compartment. Upon inspection found ice maker tray frozen. When unit would call for water the water would overspray into bucket and leak out. Removed bin and cleared. Removed Ice maker and tested. Did complete harvest cycle. After clean out unit seems to be functioning properly. If symptoms persist recommended replacing icemaker and valve. Customer will monitor and notify office if symptoms persist. No leaks present at this time job complete

"Arrived onsite for washer not spinning out clothes. Upon inspection I found an error code stored for long fill. I tested the unit in auto diagnostics and it seemingly went through as designed. I checked both sides of the valve in manual diagnostics and I could not hear any difference or restrictions on the valve. I followed the techsheet and tested the solenoid resistance values. I found the valve showing 1.5k ohms on one side and 1.4k on the other, with 1.3k being the highest within range the techsheet suggests replacing the valve. I tested all other functions in diagnostics and could not recreate any failures at this time. No leaks detected during time of service. Job complete."

Arrived onsite for oven door coming apart. Upon inspection I confirmed the complaint. I replaced the outer door panel to correct the issue. Job complete.

Arrived onsite for dishwasher not draining. Upon arrival found unit knock out on disposal was never taken out. Proceeded to knock out knock out and test. Unit is now operating as designed job completed.

"Arrived on site for customer complaint of of LR burner staying on high, I found failed switch, I replaced switch, unit tested good.

"Arrived on site to install previously diagnosed parts. Found microwave blower was turned the correct direction and air was blowing from the front top vent. Ran microwave for two and a half minutes and mag and fan shut off after one minute and thirty seconds. Turntable continued spinning and light stayed on, but was no longer heating after that point of the heating cycle of two and a half minutes. Found microwave was not remounted on the left side hinge when reinstalled last visit. Ordering transformer W11371266, magnetron W10818686, capacitor W10850446, control W11467778 and diode W11256462. We will replace the capacitor, magnetron, and diode to resolve the heating issue. The control will also be replaced due to the consistent failures the microwave has had. Will return with all previously ordered parts. Once parts are installed we will test to ensure the cooling fan motor is spinning and all other components of the microwave are running as designed. We will also ensure the microwave gets remounted the proper way upon return. ; ordrng 1 W11371266 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11467778 (Control) and 1 W10818686 (Magnetron)"

Arrived on call for complaint of not cooling. Found the relay not working. After installation test operation.

Arrived onsite for lid issues. Upon inspection found lid failed at left hinge. Noise also coming from hinges. Replaced right and left hinge and lid. Tested unit and unit is functioning properly. Job complete

Arrived on site to diagnose a range with a burner not working properly. Found rf infinite switch failed and it will need to be replaced to complete repairs. .; ordrng 1 WP3149400 (Switch rf)

Arrived onsite for refrigerator frosting in freezer and door problems. I found the issue is no ice and RC deli drawer issues. Upon inspection I found the center column of the drawers had broken off and the drawers had no track to rest on. I found the ice maker fill tube was frozen over causing ice to form in the tray. I found styrofoam in the tray likely causing the issue. I removed the ice maker and steamed out the tube. I reinstalled the IM and asked the customer to monitor ice production while we wait for the center column of the RC. Office to R/S due to part availability. ; ordrng 1 WPW10326469 (Center rail) and 1 WPW10329866 (Frame) and 1 WPW10300024 (Ice maker) and 1 W11043013 (Dual valve) and 1 W11415785 (Water tube)

Arrived on site to install previous diagnose parts. I gained access to the recirculating pump and the water level sensor. I replaced both with new. I put the unit into normal operation and found it working as designed. Job complete.

Arrived on site for no cool. Power cycled unit found control shutting itself off and on diagnosed a defective main control. Replaced main control powered unit on compressor powered on and stayed running per owners request unplugged unit due to house having electrical problems

Arrived on call to replace previous diagnosed part. After installation test operation and no leaks.

"Arrived on site for NOT COOLING/FREEZING. HAS POWER AND FAN STILL RUNNING, MORE LOUDER THAN USUAL THOUGH. Found RC and FC at room temps. Tested outlet and it was getting 120. All fans running. Removed back cover and compressor was extremely hot to the touch. Ordering sealed system WPW10507886 and evaporator W10836706. Please schedule for first call of the day. The fridge is outside in the garage. Customer will make room for the repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W11506635 (Service tap Coupler) and 1 W11506635 (Coupler) and 1 WPW10143759 (UV drier) and 1 000000 (2.5 hour job / outside in garage)"

Arrived on site for microwave not working . Ran diagnostics got lost communication error . Did a power reset at breaker . Ran preheat on oven and heated cup of water to whirlpool spec.Job complete

"Arrived on site and inspected washer and found stagnant water in washer. Set washer into diagnostic cycle and found drain pump will not engage. Inspected drain pump and found blue wire is broken, took 1 picture. Replaced connector and pump is now operating properly and washer will complete a diagnostic cycle tests 52 and 51. No water leaks detected at time of service, job complete."

"Arrived on site to diagnose dishwasher with a broken part, upon arrival I gained access to the unit and the customer informed me that the upper rack stop had broken. I am ordering the upper rack stop and scheduling return service .; ordrng 1 W11545307 (Stop)"

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit switch and tested unit is now operating as designed. Job Completed

"Arrived on site for customer complaint of unit making loud noises, found repair kit was needed, I replaced repair kit, unit tested good."

Arrived on site for washing machine walking during spin cycle. I inspected the unit and work area. I gained access to the filter and found it clogged with debris. I cleared the filter and ran the unit through a diagnostics cycle.I found it working as designed. I spoke to the customer about cleaning the filter out twice a year. Job complete.

"Arrived onsite for door not staying open at certain angles. Tried to take the unit but noticed that when the unit was installed, the original installation for the tabs on the screws were glued/apoxied on underneath the counter.

Arrived on site for noise complaint while opening fresh food door. Tested door operation adjusted door hinge and hinges tested door operation noise no longer present

Arrived on call to replace previous diagnosed part. After installation test operation dryer working properly.

Arrived onsite for washer not operating correctly. Upon arrival found unit cold valve was cracked and damaged.replaced and proceeded to test. Unit is now operating as designed. Found error code F0 E2 spoke with customer on customer on over sudzing and water softener use with soap use. Job Completed.

"Arrived on site to test unit for loud noise. Found belt was broken. Will need belt to complete, office to reschedule. KB only.; ordrng 1 341241 (Belt)"

Arrived on site for sealed system check. I called techline and spoke to Liam sr# 7731960016. I advised Liam of my previous findings. I sent Liam pictures of the suction line that is crimped.

Arrived on site to diagnose a washer that is not filling with water. Found faulty inlet valve and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

Arrived onsite for f1 E1 error code. Found unit ACU failure. Replaced ACU and proceeded to test. Unit is now operating as designed. Job Completed.

Arrived on site and tested unit for water not draining. Put unit on drain cycle and it drained properly. Tested unit additional times and unit works good with not leaks.

"Arrived on site to test unit for no heat, tested unit found loose connection on thermal fuse, secured connection, tested unit,unit working properly, job complete"

"Arrived on site to test unit for not making ice. Found ice build up coming from fill tube not installed properly on Icemaker. Removed all ice and ensured new fill tube sitting correct. Installed new Icemaker and tested unit, unit tested good. No leaks detected, job complete."

"Arrived on site for TWO OF LARGE STOVE BURNERS VERY HOT ON LOW SETTING. ONE OF STOVE CANT REMOVE, SEEMS LIKE IT MELTED WITH ELECTRIC CABLE UNDERNEATH. Found front left large element had melted into the receptacle. Found back left large element was in two pieces and the infinite switch to this broken element was faulty. two large elements, receptacle and infinite switchRemoved receptacle and installed new receptacle. Removed both large elements and installed new elements. Removed infinite switch and installed new switch. Tested all four elements. Range is heating as designed.

"Arrived on site to inspect oven panel and knobs getting hot. Upon further inspection, I tested the unit and it is operating as designed. Customer advised that the back control panel is getting hot and the control knobs on the front panel are getting hot. I advised the customer that the panel will get warm/hot due to the oven vent being just below the control panel. I also advised the customer that Whirlpool has provided a service pointer for the knobs getting hot and recommend installing a piece of insulation on the inside of the outer oven door panel. Per service pointer W10917778, I installed the insulation on the inside of the oven outer door glass. Retested unit and found no gas leaks detected during service. Job completed."

"Arrived on site for customer complaint of unit not cleaning during sensor washes, I found failed sensor, I replaced sensor, ran diagnostic test cycle, unit tested good."

"Arrived on site for customer complaint of unit not cleaning during sensor washes, I found failed sensor, I replaced sensor, ran diagnostic test cycle, unit tested good."

Arrived on call for complaint of door not closing properly and handle loose. Found the lower hinge damaged. Replaced hinge and test door. For issue of door handle just needed to de tightened properly.

"Arrived on site to test unit for light not working. Found that the light bulb base was stuck in the socket. Removed and installed new one provided by customer. Tested unit and found light staying on, will not turn off. Control panel not responding, will need control to complete.; ordrng 1 W10892389 (Control)"

"Arrived on site. Found icemaker cracked causing water to leak and thermistor to hang down,removed defective icemaker installed a new icemaker assembly"

Arrived on call for complaint of selector knob not recognizing selection. Found the panel not working properly. Replace panel and test washer all cycles now working. No leaks detected at time of service.

"Arrived onsite to replace previously diagnosed parts. Replaced compressor, access valve, and dryer. Pulled vacuum and held. Charged unit per spec and equalized at 55 psi. Turned unit on and compressor would not turn on. Checked amp draw and compressor would kick on at 11 amps, drop to 9 amps and then shut off. Ran checks and compressor is bad DOA. Will need to order and replace compressor and access valve. ; ordrng 1 W10507884 (compressor) and 1 W11506635 (ACCESS VALVE ) and 1 WPW10143759 (dryer)"

Arrived on call for complaint of no running cycle. Ran diagnostics and got no codes. Ran cycle dishwasher working properly.

Arrived onsite for dishwasher not turning on. Upon arrival tested unit and found unit non responsive. Checked power at outlet and was good. Checked supply at junction box and found loose connector at block. Secured connector and tested. Power restored to unit. Ran test and all passed. Job complete

Arrived onsite to replace parts. Replaced parts. Tested the unit. Unit tested good. No leaks at this time. Job complete

"Arrived on site for Not sanitizing or drying dishes-NOT GETTING HOT WATER-HAS BEEN GETTING HOT WATER TO SINK BEFORE STARTING UNIT -NO HEAT OR STEAM AT THE END OF THE CYCLE - IS USING RINSE AID. Placed in diagnostics and got F4E3 and F7E1. Ordering sump and motor W11025157 and heater W10518394. Replacing the sump and motor should allow the heater to turn on at the end of diagnostics, but Im returning with the heater if it doesnt turn on for replacement if necessary. No leaks detected. ; ordrng 1 W11025157 (Sump and motor) and 1 W10518394 (Heater)"

"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement ran test 120, test 96, and test 97 and icemaker is working properly, job complete"

Arrived onsite and found unit may still have a clogged fresh food evap. Advised customer to defrost unit manually for 24-48 hrs and monitor for improvement.

"Arrived on site to inspect oven temps. Upon further inspection, the customer advised that they recently had an inspection completed and the inspector advised that the unit is not heating properly. Customer advised that they havent had any major issues with the unit. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temps was 408. My next 5 readings were 332, 380, 336, 392, 352 for an average temp of 358.4. I made recommendations for use and care and advised the customer that there are no repairs needed at this time. I assisted the customer in connecting the unit to WiFi. Job completed."

Arrived onsite for washer not draining or spinning. Upon arrival inspected unit and found failed lid latch. Replaced latch and tested. Unit is now functioning properly.Job complete

Arrived on site to test unit for oven giving appliance manager error. Test unit and found bad control board and blower. Will replace control board Ordering both parts. Office to reschedule. ; ordrng 1 WPW10245511 (Blower) and 1 W10852104 (Control board)

Arrived on site to replace previously ordered parts for dishwasher. Replaced adjusters and stop provided by homeowner. Found all is functioning properly at this time and no leaks were found at time of service.Adjusters

Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.