Service History 521 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Hutto, TX 78634

Cliff

Job Details: 04/13/2022

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found auger motor thread stripped and replaced motor and impeller. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Hutto, TX 78634

Cliff

Job Details: 04/13/2022

Arrived on site to diagnose a dishwasher that has a loose handle. Found hanle mounting post screws loose inside of door. Tightened post screws and all is working properly at this time. No leaks were found at time of service.

We serviced a

GE WASHER

Model GTW468ASJ1WS

Near Pflugerville, TX 78660

Cliff

Job Details: 04/13/2022

Arrived on site to diagnose a washer that is not spinning. Found lock error saved in control as well as belt and motor pulley worn to failure point. All three parts will need to be replaced to complete repairs. Return date set for 4/19.Parts ; ordrng 1 Wh01x24180 (Belt) and 1 Wh03x32217 (Pulley)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Lago Vista, TX 78645

Kimo

Job Details: 04/13/2022

Arrived onsite for refrigerator with ice maker not producing and leaking . Upon inspection I found the ice maker tray broken. Replace the IM and tested unit and found unit operating as designed.job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Austin, TX 78704

Wesley

Job Details: 04/13/2022

"Arrived onsite and found unit console unresponsive, traced power supply and bound block short. Repaired wiring. Also found supply shorted. Advised customer to have an electrician restore the power supply at which point the dishwasher should work normally. All checks good."

We serviced a

WHIRLPOOL FREEZER

Model WRS315SDHM05

Near Pflugerville, TX 78660

Cliff

Job Details: 04/13/2022

"Arrived on site to diagnose a refrigerator that occasionally trips the breaker. Tested unit and found all is functioning properly at this time. Advised customer on findings and that since unit is on a gfci circuit, intentionally ungrounded parts in the refrigerator can cause a weak gfci breaker to trip. Appliance manufacturers do not recommend that units are installed on protected circuits for this reason. Breaker will need to be replaced to correct issue."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Pflugerville, TX 78660

Cliff

Job Details: 04/13/2022

Arrived on site to replace previously ordered parts for dishwasher. Replaced upper and lower racks. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Austin, TX 78704

Wesley

Job Details: 04/13/2022

"Arrived onsite for the refrigerator ice maker not producing and found unit inlet valve harness not making good contact. Corrected. Also found water supply compromised, advised that once maintenance restores proper water supply, the refrigerator will produce ice again now that the valve function has been repaired, all checks good."

We serviced a

MAYTAG WASHER

Model MHN30PRAWW0

Near Austin, TX 78704

Wesley

Job Details: 04/13/2022

Arrived onsite and was advised washer number 1 also sometimes fills with water in standby. Customer asked for valves to be replaced. Went to repair and found cold water supply valve not shutting off at wall and repair unable to be completed. Advised management. Management will reschedule when supply plumbing has been resolved.

We serviced a

GE DISHWASHER

Model GDWF100R30BB

Near Lago Vista, TX 78645

Kimo

Job Details: 04/13/2022

Arrived onsite for dishwasher with standing water it tub. Upon inspection I found the disposal clogged I cleared it and tested unit and found unit operating as designed. No leaks.

We serviced a

WHIRLPOOL WASHER

Model MHN30PRAWW0

Near Austin, TX 78704

Wesley

Job Details: 04/13/2022

Arrived onsite and replaced the valves on washer 2 because of water filling into tub while not in use. Unit is now operating as designed.

We serviced a

JENN-AIR RANGE

Model JGRP436HL

Near Austin, TX 78736

Leonardo

Job Details: 04/13/2022

"Arrived on site to replaced igniter. Found igniter was disconnected, secured connection test unit and unit igniting but turning back off due to igniter not sensing flame. Replaced igniter and still same issue. Could not remove tubing from regulator. Will order new tubing and will need to replace tubing and dsi board and regulator. Will need 2 man 2 hours job ; ordrng 1 W11364214 (Tubing) and 1 W11356251 (Tubing) and 1 2man (2 man) and 1 2hour (2 hour)"

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Austin, TX 78734

Kevin

Job Details: 04/13/2022

"Arrived on site and inspected washer and found valve is leaking, after replacement washer is no longer leaking, job complete"

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Austin, TX 78704

Wesley

Job Details: 04/13/2022

Arrived onsite with TE and replaced main control per previous diagnosis. Unit display frozen and no other action taking place when selections are made. Unable to exit cycle or enter diagnostics. Ordering MCU to repair persisting control issues. 2MAN 2HOUR; ordrng 1 WPW10192965 (MCU)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Pflugerville, TX 78660

Cliff

Job Details: 04/13/2022

Arrived on site to diagnose a washer that is making unusual noise. Found main pulley broken and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Pflugerville, TX 78660

Cliff

Job Details: 04/13/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced ice container and all is working properly at this time. No leaks were found at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/13/2022

"Arrived on site for refrigerator water filter change. Removed water filter and installed new that customer had on hand. Flushed water filter until water was clear. No other complaints with unit, no water leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Leander, TX 78641

Lou

Job Details: 04/13/2022

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=62 degrees. Disassembled the FC section and checked the evaporator and found a ball of ice in the upper right corner. I advised maintenance of my findings. I am ordering the compressor, evaporator, access valve, UV dye drier, CNOTE-3 HOUR JOB. . No water leaks observed during service and office to schedule return service. ; ordrng 1 W10507884 (Compressor kit) and 1 W11459354 (Evaporator) and 1 Tj90sf8404 (Access valve) and 1 W10143759 (UV dye drier)"

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/13/2022

"Arrived on site for washer making a different noise after replacing inlet valve. Inspected unit and work area. Performed diagnostics mode and activated inlet valve functions. Found customer referring to pressure buildup when inlet valve activates. Found sound normal, due to water pressure buildup. Informed Customer that hammer valves could be added to help reduce pressure but not necessary. Unit tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL RANGE

Model WCG55US0HS00

Near Leander, TX 78641

Lou

Job Details: 04/13/2022

"Arrived on site to inspect cooktop left burner issues. Upon further inspection, I tested the cooktop and the burners are operating as designed. I found the left grate is broken (photo). I am ordering the grate kit and customer will contact the office to schedule return service when they return from vacation. No gas leaks detected during service.; ordrng 1 W11214957 (Grate kit)"

We serviced a

LG WASHER

Model WM2650HWA

Near Round Rock, TX 78665

Vincent

Job Details: 04/13/2022

"Arrived on site to inspect washer not draining, et unit in diagnostics and pump was making loud noise and not draining. I then disassembled unit and found drain pump broken gear. proceeded with repairs and assembling unit back together. Tested unit and its now operating as designed. No water leaks detected during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lago Vista, TX 78645

Kimo

Job Details: 04/13/2022

Arrived onsite for washer not filling with hot water. Upon inspection I found that the hot water valve will not open in diagnostics mode.

We serviced a

KENMORE REFRIGERATOR

Model 253.7044341

Near Lago Vista, TX 78645

Kimo

Job Details: 04/13/2022

"Arrived onsite for icemaker not making ice. Upon arrival I found door gasket torn and fill tube frozen. customer to install fill tube kit and door gasket. ; ordrng 1 241920106 (FILL TUBE KIT) and 1 5303918784 (AIR HANDLER HOUSING KIT, FDBM) and 1 ADX73550624 (GASKET ASSEMBLY,DOOR)"

We serviced a

GE REFRIGERATOR

Model ZISS480NXBSS

Near Lago Vista, TX 78645

Kimo

Job Details: 04/13/2022

Arrived onsite for refrigerator not cooling in both Sections.upon inspection I found. 120avc in to inverter and 5vdc out . Compressor pulling 00.60 amps compressor running. Which points to a sealed system issue. I advised customer that it looks like the repair that is needed may be covered under an extended manufacturer's warranty through GE and you'd recommend contacting GE directly to inquire further prior to us charging them for the full extent of the repair needed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADB3

Near Manor, TX 78653

Joe Z

Job Details: 04/13/2022

Arrived onsite for Not Draining - Water Remain at End of Cycle.upon arrival ran unit through diagnostics and found drain pump energizing and pumping but not draining. Noticed customer installed new disposal and did not remove knock out plug. Removed knock out plug and test unit. Unit now drains correctly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Austin, TX 78753

Joe Z

Job Details: 04/13/2022

"Arrived onsite for NOT COOLING STARTED IN THE FREEZER NOW STARTING IN THE FRIDGE - NO ICE BUILD UP . Upon arrival temped unit got FC 54 degrees, RC 62 degrees. Inspected compressor and was running continuously. Got .65 ampsZero frost on evaporator but with ball of ice on top right corner. Unit will need sealed system repair. Need to order compressor, evaporator, u.v drier, and access valve. Need 2 hours for repair. Office to reschedule ; ordrng 1 W11126760 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (UV drier) and 1 W11506635 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Austin, TX 78753

Joe Z

Job Details: 04/13/2022

"Arrived onsite for washer is not coming on. Upon arrival washer is in garage. Used extension cord to test unit. Power button is not responding. Am able to get power button to operate during diagnostics mode, just not on normal use. Need to replace console. Replaced console and unit operates as designed. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Austin, TX 78728

Cliff

Job Details: 04/13/2022

"Arrived on site to replace previously ordered parts for refrigerator. Replaced 1 rc led module in lr position, and found all lights working. No other modules were needed. Also noted failed icemaker thermistor in diagnostics as unit hadn't produced ice since last repair. Replaced icemaker and all is working properly at this time. Due to previous airleak in fc icebox air return is frozen over preventing proper airflow to icebox. Homeowner will perform manual defrost of unit to correct this issue. No leaks were found at time of service."

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB04

Near Austin, TX 78730

Luis

Job Details: 04/13/2022

"Arrived on site for door issues. Found some ice/frost particles on shelving,checked door seal good,found gaps between liner and cabinet added adhesive to liner gaps. Informed customer some ice or frost particles are common. ; used 1 Wp482338 (Adhesive) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2266AES

Near Austin, TX 78731

Luis

Job Details: 04/13/2022

"Arrived on site. Found icemaker double filling diagnosed a defective icemaker replaced icemaker assembly,ran icemaker through a harvest test passed icemaker filled with water.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Austin, TX 78757

Luis

Job Details: 04/13/2022

"Arrived on site. Diagnosed main control shutting itself off unit will need a new main control,part is on a factory back order with no eta

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78757

Luis

Job Details: 04/13/2022

Arrived on site for freezing in fresh food section. Replaced defective diffuser assembly and side wall thermistor.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Dripping Springs, TX 78620

Andrew

Job Details: 04/13/2022

"Arrived on site to test unit for tapping/knocking sound when in spin or agitate since last repair. Found unit completely unleveled causing tub to sit against right rear cabinet. Leveled unit and zip tied water lines way from cabinet as hoses were tapping on unit. Tested unit, unit is now working as designed. Ran with tub full of water to ensure no noise was present. No leaks detected. Job complete."

We serviced a

KITCHENAID FREEZER

Model KRMF706ESS01

Near Leander, TX 78641

David S

Job Details: 04/13/2022

Arrived on site for fridge and freezer lights being out. I installed the new led module and found the unit working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Niederwald, TX 78640

Andrew

Job Details: 04/13/2022

"Arrived on site to replace control from previous diagnosis. Verified control was needed. Replaced control, tested unit, unit now working as designed. Job complete."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, TX 78737

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of unit not powering on, found power getting to control, control not responding, found failed control, I replaced control, unit tested good, I calibrated unit as well."

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Austin, TX 78738

Brandon

Job Details: 04/12/2022

"Arrived on site for customer wanting the bellow replaced and unit not draining. I found clog in drain filter, and I replaced bellow, unit tested good. Also, the load in go wasnt working properly due to dispenser pump, but customer did not want to address that.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM00

Near Seguin, TX 78155

Andrew

Job Details: 04/12/2022

"Arrived on site to replace previously diagnosed sealed system components. Verified sealed system was needed. Replaced compressor, access valve and filter drier. Charged system with nitrogen to find leak. Found RC evap was leaking. Replaced evap and charged system again to find any other potential leaks. Applied bubble solution to all possible leak points. System help nitrogen no leaks detected. Vacuumed system and charged to specs. Evaps forming ideal frost patterns.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near New Berlin, TX 78155

Andrew

Job Details: 04/12/2022

"Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. Replaced ice maker, tested unit, unit now working as designed. Valve opened and filled properly. No leaks detected. Job complete."

We serviced a

AMANA FREEZER

Model ASI2575GRS08

Near Seguin, TX 78155

Andrew

Job Details: 04/12/2022

Arrived on site to replace control from previous diagnosis. Compressor running good and pulling .9amps. Condenser and evap motors working properly. Thermistors were in range. Unit was cool and temps were correct. Replaced control as a precautionary. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WDF330PAHS4

Near Austin, TX 78744

Kevin

Job Details: 04/12/2022

"Arrived on site and found builder still had water turned off to dishwasher at source. After correcting this ran a diagnostic cycle and confirmed all functions are operating properly. No further repairs required at this time no water leaks from connections at time of service, job complete"

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Austin, TX 78731

Kevin

Job Details: 04/12/2022

"Arrived on site and replaced dispenser drawer per service pointer W11481731. After replacement ran diagnostic cycle and confirm washing machine is operating normally, job complete"

We serviced a

MAYTAG DRYER

Model MEDC415EW1

Near Austin, TX 78759

Kevin

Job Details: 04/12/2022

"Arrived on site and found thermal fuse has failed , after replacement it is working properly. Found vent to the exterior is clogged/blocked and will need to be cleaned/cleared before dryers use again, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSSA

Near Lakeway, TX 78734

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of unit leaking, I ran test cycle after adjusting the door gasket, unit tested good. Spoke with office, this is under a callback period"

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Briarcliff, TX 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of screws loose in upper oven, I found screws backed out, I added bigger screws to secure broil element housing, unit tested good.

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Austin, TX 78759

Kevin

Job Details: 04/12/2022

"Arrived on site and inspected dryer and found it is noisy while running. Disassemble dryer and found a handkerchief caught in the blower wheel. After removing handkerchief dryer is now running quietly

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78759

Kevin

Job Details: 04/12/2022

"Arrived on site and replaced heating element per service pointer W11540964, ran a diagnostics cycle after to confirm operation. No water leaks detected at time of service, job complete."

We serviced a

WHIRLPOOL COOKTOP

Model KGCC566RBL07

Near Austin, TX 78730

Kevin

Job Details: 04/12/2022

Arrived on site and replaced front left orifice holder recommended hi tech line to previous technician. This along with the previous parts replaced represents all the functional components for the left front burner. There is no further adjustment or replacement of parts available that could make a difference to the customers experience. If issue returns refer call back to whirlpool. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Austin, TX 78735

Kevin

Job Details: 04/12/2022

"Arrived on site and inspected dryer and found it is not eating, disassemble dryer and found harness on motor is not properly secured. After reconnecting it dryer is now eating properly, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Cedar Park, TX 78613

David S

Job Details: 04/12/2022

Arrived on site to install previous diagnose parts. I opened the harness and found the wrong harness in the box. I found the correct part ordered. I am ordering another harness. Office to reschedule when we have eta on the part.; ordrng 1 W10868082 (Harness)

We serviced a

KENMORE WASHER

Model 110.2613241

Near Cedar Park, TX 78613

David S

Job Details: 04/12/2022

Arrived on site washing machine leaking. I inspected the unit and work area. I ran a diagnostics cycle and found the inlet valve leaking. I installed the new water valve. I reassembled the unit and tested it. It is now working without any leaks.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Temple, TX 76502

David Z

Job Details: 04/12/2022

"Arrived on site to follow up on washer not progressing and running loads. Replaced gearcase, cam, belt and tested. Unit not shifting. Replaced shifter and retested. Verified all functions working as designed. Call complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS00

Near Spicewood, TX 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of unit not making much ice, found recirculating pump failed, reservoir pump failed, and unit not draining properly. Ordering pumps, and instructed customer to have gravity drain inspected. Customer is going to contact builder to have drain inspected, I mentioned to him we could install a 1901a pump, ; ordrng 1 W11542868 (Reservoir drain pump)"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS245LX0

Near Spicewood, TX 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of unit leaking out of the vent when in use, found vent stuck open in wash cycle, I replaced vent, checked voltage to the vent during wash cycle, unit tested good. Called techline to document SR#7733407356"

We serviced a

WHIRLPOOL RANGE

Model JGRP536HL01

Near Spicewood, TX 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of griddle not working and tripping breaker, found faulty switch and loose connection at griddle, I replaced switch and fixed connection issue, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GBS0

Near Cedar Park, TX 78613

David S

Job Details: 04/12/2022

Arrived on site for dishwasher having a burning smell. I inspected the unit and work area. I gained access to the control and wiring and found no signs of burning or shorts. I ran a diagnostics cycle and found the motor hard to start. I installed the heating element. I ran a diagnostics cycle and found it heating.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWQ

Near Kyle, TX 78640

Kevin

Job Details: 04/12/2022

"Arrived on site and replaced defrost controller and bimetal, refrigerator should now be defrosting properly, job complete collected remaining balance"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Andice, TX 78628

Cliff

Job Details: 04/12/2022

Arrived on site to diagnose a refrigerator that is not sealing properly. Found right side rc door gasket torn and it will need to be replaced to complete repairs. Return date set for 4/18.; ordrng 1 W10830274 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Bertram, TX 78605

Cliff

Job Details: 04/12/2022

Arrived on site to diagnose a refrigerator that is leaking. Found icemaker fill line scratched where it goes into Geddes fitting. Removed damaged portion of line and reconnected it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Burnet, TX 78611

Cliff

Job Details: 04/12/2022

Arrived on site to diagnose a microwave with a turntable motor not working. Found motor ohms out and control is faulty. Control will need to be replaced to complete repairs. Return date set for 4/19.; ordrng 1 W11325786 (Appliance manager microwave control)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Burnet, TX 78611

Cliff

Job Details: 04/12/2022

Arrived on site to replace previously ordered parts for washer. Replaced cap and motor and tested unit. Found all is working properly at this time.

We serviced a

JENN-AIR MICROWAVE

Model JMC2430DS00

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/12/2022

"Arrived on site for built in microwave with intermittent error F2-E1 stuck key. Found keys responsive at time of service. Attempted to enter diagnostics mode and keys would respond but was not able to get to diagnostics menu. Would need to replace UI for error. ordrng 1 W11229663 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/12/2022

"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found cubes in ice maker, found no signs of frozen fill tube. Cycled ice maker and found no response. Left door opened to ensure thermistor read above -4?. Measured voltage to ice maker and found present. Will need to replace ice maker. Found no ETA available on part. Office to schedule return when ETA is available. ; ordrng 1 W11455232 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, TX 78724

Tyler L

Job Details: 04/12/2022

"Arrived on site for install of previously diagnosed parts. Installed new control and UI. plugged unit back in and power and cooling functions were restored. Tested air damper and it is working well. Good frost pattern developing on evaporator and fan working well. No other issues at this time, job complete."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/12/2022

"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found ice maker dry. Gained access to fill tube heater and measured resistance, found opened. Per diagnostics mode and tested water dispenser then IM fill cycle. Found inlet valve activated and no water to ice maker. Will need to replace fill tube heater. Found no ETA available on part. Office to schedule return when ETA is available . ; O-emld tckt"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/12/2022

Arrived on site for oven combo microwave turn table not turning. Inspected unit and work area. Found turntable off in tools settings. Turned turn table on and tested microwave operation. Found working as designed. Spoke with customer on tools settings. Unit is operating as designed. Job completed.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/12/2022

Arrived on site to install previous diagnosed part. Removed failed UI and installed new. Assembled unit and set up time and date. Assisted customer connecting to WiFi. Tested heating operation. All tested good and UI was responding as designed. Job completed.

We serviced a

KITCHENAID OVEN

Model KODE300ESS00

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/12/2022

Arrived on site to install previous diagnosed parts. Inspected unit and work area. Tested incoming voltage at control and found correct. Powered unit off and measured both bake and broil element and found within range. Called Whirlpool tech support and spoke Adrian. Tested all sensor and element again with incoming voltage. Found all correct. Removed failed power control and installed new. Removed upper door gasket and installed new. Assembled unit and tested heating operation . Found unit working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Austin, TX 78724

Tyler L

Job Details: 04/12/2022

Arrived on site for install of previously diagnosed parts. Installed new fuse and tested. Unit immediately blew the fuse again. Upon further inspection found the new diode was installed wrong. Will need new fuse and prescreened parts. Ordering control as well. Office to reschedule.; ordrng 1 W10138793 (Fuse) and 1 W11552018 (Control)

We serviced a

GE REFRIGERATOR

Model GFD28GSLFSS

Near Austin, TX 78721

Tyler L

Job Details: 04/12/2022

"Arrived on site for complaints of FC light not turning off, and UI unresponsive. Found FC light staying on and UI showing no lights and not responding. Spoke to SW to help diagnose. Ran multiple voltage and resistance checks at the main board and the door board. Bypassed FC door switch and tested. Found FC door switch to be good.Will need new UI and RC left door switch. Office to reschedule.; ordrng 1 WR55X30486 (UI) and 2 Wr23x29161s"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Austin, TX 78721

Tyler L

Job Details: 04/12/2022

"Arrived on site for complaints of paint/finish wearing off. Found the finish on some of the burner heads were wearing off, took picture. Found the grates had similar spots where it was wearing off. Advised customer that this is a cosmetic repair and is not covered under warranty past 30 days.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, TX 78633

Jonathan S

Job Details: 04/12/2022

"Arrived on site to install previous diagnosed parts. Customer stated that failure reoccured. He stated that unit will stop running and only the UI will light when failure occurs. Removed failed auger motor, shaft and ice chute. Installed new and tested dispenser operation. Removed failed ice door and installed new. Performed diagnostics mode and ran test 4 and found no response from 3 way valve. When removed from diagnostics mode unit continued to shift 3 way valve and go to damper control and continued to switch back and forth with nothing else running. Gained access to deli harness and held away from control to unit and found unit went in to normal cooling mode and light came back on. Will need to replace deli harness, UI, deli control, damper and UI. Will need authorization to continue with repair. Office to schedule return when ETA is available on parts. ; ordrng 1 W11170612 (Deli harness) and 1 WPW10769076 (Deli control) and 1 WPW10248595 (Damper control) and 1 W11106553 (Ui)"

We serviced a

WHIRLPOOL FREEZER

Model WZC3115DW01

Near Granger, TX 76530

Gerry C

Job Details: 04/12/2022

"Arrived to inspect no cool. I found the compressor only drawing 0.46 amps and upon startup, the high side warmed for about three minutes and then cooled to room temperature. The drier was cool to the touch and I suspect a failed compressor. Office to order compressor, dye drier and service port. Office to schedule return service for two hours. No water connections, chest freezer unit.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Serivce Port) and 1 2hourservice"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Taylor, TX 76574

Gerry C

Job Details: 04/12/2022

"Arrived for no cool. I found the factory tubing at the compressor high side had fractured and allowed refrigerant to escape and the system was in vacuum at my arrival. I corrected the issue by removing the affected area and re-brazing. I vacuumed to the pumps ultimate vacuum and then allowed it to set for 15 minutes. Holding vacuum, I charged with the mfg prescribed charge and tested. The unit cooled as designed and I found no evidence of leaks throughout the rest of the system, including both evaporators. No leaks observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near Taylor, TX 76574

Gerry C

Job Details: 04/12/2022

"Arrived to instal previously diagnosed and ordered part. I removed the faulty harness and installed the replacement. I verified correct wire routing and tested the unit, all burners and bake simultaneously. The unit worked as designs, operational test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Taylor, TX 76574

Gerry C

Job Details: 04/12/2022

"Arrived to inspect no cool. I found the unit barely cooling and there was frost on the capillary tube, just prior to the evaporator. Pressures denoted a restriction and I removed and replaced the dye drier, service port and compressor. I vacuumed the the vacuum pump ultimate vacuum and then allowed to sit for 15 minutes. Holding vacuum, I charged with the mfg prescribed refrigerant and tested. The unit cooled as designed and the capillary tube frosting was corrected. No leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Taylor, TX 76574

Gerry C

Job Details: 04/12/2022

Arrived to inspect leak. I found a tear in the lower part of the bellow. I removed and replaced the bellow and tested and the issue was corrected. No leaks of the water supply observed.

We serviced a

JENN-AIR OVEN

Model JJW2830WP02

Near Spicewood, TX 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of double oven not working and giving error code, found blower motors not cooling properly, ordering blower motors. ; ordrng 1 WPW10273667 (Upper blower)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Marion, TX 78124

Andrey

Job Details: 04/12/2022

"Arrived on site to test unit for no cool, tested unit found evap fan running but evap completely frozen over, put unit into diagnostics heater is activating and defrosting, inspect unit for air leaks and found damage to cabinet around bottom hinge causing door to sag and door switch does not get engaged at all, closed door, pulled back gasket and the light is still on, called tech line and presented my findings, tech line stated that customer needs to call customer service to determine how they will proceed with this at this time job complete Sr#7733413069"

We serviced a

KITCHENAID COOKTOP

Model KICU569XBLQA

Near Seguin, TX 78155

Andrey

Job Details: 04/12/2022

"Arrived on site to test unit for not functioning correctly, unit is unresponsive to any diagnostics, cycled power no lights illuminated on display, removed top and found unit is receiving proper voltage, ordering module, module ss and UI, parts are out of stock and customer cant wait this long any more he will be calling Best Buy to see if he can get a new unit, Office to follow up with customer or Best Buy to see how to proceed; ordrng 1 WPW10396615 (User interface) and 1 W10857233 (Module) and 1 W10885135 (Module ss)"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Canyon Lake, TX 78130

Andrey

Job Details: 04/12/2022

"Arrived on site to replace previously diagnosed control, replaced control tested unit, unit running as designed, job complete"

We serviced a

JENN-AIR FREEZER

Model JF42NXFXDE02

Near Austin, TX 78738

Luis

Job Details: 04/12/2022

"Arrived on site. Found defective led modules,per service pointer replaced all led modules in fresh food and freezer section. Autho S84638"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE334GPS0

Near New Braunfels, TX 78130

Andrey

Job Details: 04/12/2022

"Arrived on site to test unit for 8-2 error code, tested unit found wash motor will engage intermittently and system throwing 4-4 error wash motor failure, ordrng 1 W11178672 (Wash motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near New Braunfels, TX 78132

Andrey

Job Details: 04/12/2022

"Arrived on site to test unit for lights not working and not cooling correctly, tested unit found bad led module in freezer, replaced module, all light returned to normal, unit temp set to 33,put temp probe into RC and temp is reading 33, stated to customer that unit is cooling properly and Raise the temperature to 36, at this time the unit is running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near New Braunfels, TX 78132

Andrey

Job Details: 04/12/2022

"Arrived on site to test unit for broken glass, tested unit found inner glass broken, customer would want this repair done asap, spoke to office and was advised to schedule for Friday ordering parts follow up is required ; ordrng 1 W11455100 (Inner glass) and 1 W11455086 (Inner glass)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS1

Near New Braunfels, TX 78132

Andrey

Job Details: 04/12/2022

"Arrived on site to replace previously diagnosed sump and motor, verified that part was needed, replaced sump, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

JENN-AIR OVEN

Model JJW3830DP01

Near New Braunfels, TX 78132

Andrey

Job Details: 04/12/2022

"Arrived on site to test unit for F2E1 stuck key pad, tested unit found no loose connections, cycled power to unit, unit powered on and error is now not present, put unit into heating program, no issues were detected unit is running as designed, customer will monitor unit and if error comes back he will call office and UI will have to be ordered,

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Elgin, TX 78621

Joe Z

Job Details: 04/12/2022

"Arrived on site for unit making lots of noise. Found suspension is shot. Replaced suspension and basket remains swinging side to side. Need to replace gearcase. Wash plate is seized on. Need to order washplate, alsosoumd shield are worn off need to order sound shields, will be replacing hub, belt, and cam as well. need autho . ; ordrng 4 W11197416 (Sound shield)s and 1 W10902814 (Wash plate) and 1 Needautho (Need autho)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Pflugerville, TX 78660

Wesley

Job Details: 04/12/2022

Arrived onsite and found slow ignition problems. Found cause was soot build up and alignment. Cleaned ports and cap with bristle brush and reseated caps. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Pflugerville, TX 78660

Joe Z

Job Details: 04/12/2022

Arrived onsite for loud scary noise When draining. Upon arrival ran unit on diagnostics. Unit drained correctly. Found knocking and screeching sound during manual test. Need to replace cam and belt. Replaced cam and belt and test unit. Unit now operates a designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DRYER

Model MGD7230HW1

Near Austin, TX 78754

Joe Z

Job Details: 04/12/2022

"Arrived onsite for for Intermittent buzzing noise when in operation. Sometimes lasts the entire cycle, sometimes goes on and off during cycle. Upon arrival ran diagnostics and found no error codes. Tested unit on timed dry. Every once in a while can hear a little vibration sound. Called techline for assistance.tech explained that the area of the unit that is making the noise could be the vent hose vibrating or gas solenoid sticking. I could not get the unit to duplicate the sound having the unit pulled away from the wall. Disassembled the cabinet and bypassed the door switch to test unit. Gas solenoid and motor are operating correctly. Watched the gas and ignitor cycle throughout the cycle. Cannot get unit to duplicate. Called techline for assistance.tech explained that the area of the unit that is making the noise could be the vent hose vibrating or gas solenoid sticking. I could not get the unit to duplicate the sound having the unit pulled away from the wall. Tech gave Sr# 7733409417."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78705

Joe Z

Job Details: 04/12/2022

Arrived onsite to install previously diagnosed parts. Replaced sump and motor. Tested unit. All other functions operate as designed. No leaks present at this time.job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB2

Near Spicewood, TX 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of broken wheels on bottom rack and unit leaking, I replaced the 2 broken wheels and tested unit for leaks, I could not duplicate leak at time of service."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Austin, TX 78723

Tyler L

Job Details: 04/12/2022

"Arrived on site with JZ for complaints of error code and not completing the cycle. Found F0e2 over suds error. Ran quick wash cycle all the way through with no issues. Inspected drain hose and found it installed correctly. Customer has not ever noticed standing water in tub when unit is not in use. Called techline 7733405214. Techline suggested no parts being changed out and to run a load of clean towels with no soap and monitor. Customer provided 4 clean towels. Ran quick wash cycle all the way though again with the towels and the unit completed the cycle with no issues. Advised customer to switch to liquid HE detergent. She was using pods. No water leaks detected, job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS66EFSB1

Near Georgetown, TX 78626

Vincent

Job Details: 04/12/2022

"Arrived on site to inspect Refrigerator not making ice, I tested unit and icemaker was shorted out, replaced ice maker and tested and advised CX to wait 24hrs for unit to start making ice, unit is working as designed no water leaks detected during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB2

Near Jarrell, TX 76537

Vincent

Job Details: 04/12/2022

"Arrived on site for range not heating correctly, inspected unit and work area. Tested temperatures and I got a total of 5 readings and got my average temperature of 389? I calibrated unit to -30?. Unit is working as designed. Job completed"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Leander, TX 78641

Kimo

Job Details: 04/12/2022

Arrived onsite for dryer not drying cloths properly. Upon inspection I found that the dryer exhaust vent was clogged with a brick of lint. I cleared this and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Leander, TX 78641

Kimo

Job Details: 04/12/2022

Arrived onsite for oven with f2e1 con key stuck. Upon arrival I check code and then followed the tech sheet and cleared code then power cycled oven and tested unit and found code was till the I checked ui harness and found the connector loose I corrected the and redid the above and found that unit operating as designed and no longer had any codes stored. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Leander, TX 78641

Kimo

Job Details: 04/12/2022

Arrived onsite for dishwasher with door that falls open. Upon inspection I found that the pads where broken. I removed them and installed new pads and tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Killeen, TX 76542

Tyler

Job Details: 04/12/2022

Arrived on site for dishwasher not draining and making a suction noise on the door shut. Upon arrival confirm complaint after further inspection and speaking with the customer found out the complaint was that water was not fully draining from the interior of the sump assembly under the filters. During all diagnostic test as well as normal operation test found that water was draining out of the tub completely and instructed customer that manufacturer design allows for a water to sit inside of the sump assembly at all times. Also found door seal would squeak when do was closed but at time of diagnostics no break or tears were found in seal a well as no leaks. Unit functioning as designed and will need office to report findings to ahs.; ordrng 1 Cnote (Needs reporting to ahs)