"Arrived on site for dryer that the cord burnt. On inspection I found that the neutral and the L2 were fused together, it looks like during the move the wiring harness was between the dryer cabinet and the cover for the terminal block and it cur through the wire covers. The wire shorted out when they plugged it in. I repaired the unit with a terminal block kit then I called the safety line and report my findings Sr7736064855"

"Arrived on site. Removed ice ball from inlet to evaporator,replaced evaporator,compressor and drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Ran diagnostics test 4 frost forming on evaporator during test 4"

"Arrived on site to follow up on oven that was overcooking items consistently. Spoke with customer who let me know the unit heats past the set point and stays that way. I ran the unit again with thermocouple inserted and checked temps. I found the unit cycling as designed on bake and convect. Preheat time is within spec. I gave the customer some suggestions on cycle selections and to try traditional cooking vs convect, to reduce direct heat. I could find no failures in the unit, and it is working as designed. Customer is not satisfied with the performance and behavior of the unit. Advised that this is how these units are designed, and to achieve higher perchance and less cycle time a higher end / commercial style unit would be closer. Call completed."

Arrived on site to install previously diagnosed parts to resolve damaged from transport dishwasher. Replaced upper left insert in the tub. Replaced the sump assembly and tested unit. Verified proper operation with no further leaks present. Repair completed.

"Arrived on site to diagnose washer that had a loud clicking when unit was agitating. Customer showed me video of the noise, and it sounded like some clicking on agitation direction reversal. I tested the unit and found the noise was significantly less. I checked under the unit and didn't find any damage, just normal clicking coming from the rotor. Advised to follow up if the unit repeats the issue, and we can replace the Rotor / Stator / Clutch / Slider. The unit is making normal whiplash noise, which is in line with operation at this time. Repair completed."

"Arrived on site and replaced gearcase, hub, and wash plate diagnosed on previous visit. Washer is now working properly, job complete"

Arrived on site for unit not powering on. Upon arrival test polarity and has failed test. Test unit in a different outlet and unit powered on. Preheated oven to 350. Unit is operating as designed . Job complete

Arrived on site to test unit for not starting. Edified unit receiving proper voltage. Found bad thermal fuse. Replaced fuse unit now working as designed. Found ventilation was correct to exterior. Job complete.

"Arrived on site. Per service pointer replaced icemaker,valve and fill tube ran icemaker test passed harvest and filled with water,replaced defective right side fresh food door gasket checked door seal good."

"Arrived on site for ui issues,removed ui found loos connection and control harness secured harness to control test ui unit working as designed. Ran diagnostics all test passed."

Arrived on site. Found moisture in fresh food upper walls and liner found mullion not entering catch latch and gaskets not sealing. Raised mullion checked seal good

Arrived onsite for noise during compressor start up and was unable to recreate any unusual symptoms. Replaced control damper for motor noise. Unit is operating as designed. Advised customer on repair.

"Arrived on site to test unit for gasket issues, tested unit found Right RC gasket torn and letting excessive amount of warm air causing condensation, replaced gasket molded it into place, advised customer to allow 24-48 hour for it to seal completely to unit, customer had a concern that the water dispenser drips a couple of drop after filling cup, stated to customer that that is all normal operation, unit is running as designed, no leaks detected job complete"

Arrived on site and replaced previously diagnosed lid. Customer stated they had water system issues between last visit and todays. Water system issues caused faucets to clog and sediment in lines. Found valve assembly now needs replaced as cold water is clogged. Spoke with claims and was advised customer would need to call warranty for new dispatch if issue would be covered. No leaks detected. Job complete.

"Arrived on site to replace previously diagnosed drain pump, replaced drain pump and tested, all components are working properly, no leaks detected job complete"

"Arrived on site to test unit for gasket not sealing, tested unit found not sealing correctly on top right FC door, added perma gum under gasket to allow magnet strip to pull itself to unit better, put light in FC to test for any air leaks, gaskets are now sealing properly, no leaks detected job complete"

"Arrived on site to test unit for agitator issues, tested unit found customer put overalls to wash and the straps wrapped around agitator and he could not get it out, removed agitator and got pants out, stated to customer that anything that has straps or light fabrics need to be put in wash bags to prevent this issue from happening again, inspected gear case and ran a full diagnostics cycle, all components are working properly no oil or unusual noise detected, unit is running as designed, no leaks detected job complete"

Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Arrived on site for dishwasher flashing 7-2 code . Ran diagnostics got 7-1 &FA2 codes . Replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at this time. Job complete .

"Arrived on site to install previously diagnosed parts to resolve no cool in RC / power loss. Replaced UI, Control and evaporator fan to resolve. Tested unit are verified proper function from all components. Repair completed."

"Arrived on site to diagnose refrigerator that was not cooling. Lost cooling in RC, and then freezer got warmer. Examined unit (was unplugged on arrival, but confirmed with homeowner that the freezer had ice building in the FC). Removed the evap cover and found the connector for the defrost heater was unplugged, causing the defrost failure. Reconnected defrost heater and secured with a piece of electric tape. Conformed heater worked via diagnostic. Repair completed."

"Arrived on site for microwave, inspected unit and work area. Customers complaint was microwave heating to much. Tested unit and unit is operating as designed. Job completed."

"Arrived for refrigerator, inspected unit and work are in apt#7305. Found temps in freezer to 3? and refrigerator to 42?. Tested the heater and its operating as designed. Evaporator fan is also working properly. Found a gap on the lower panel and allowing cold air to escape had have warm air come into the unit. Used silicone to fill gap. Unit is operating as designed no leaks where observed during service."

"Arrived on site for range, inspected unit and work area. Customers complaint was oven door came off. The receiver was not aligned correctly had to adjust it to allow the door to sit in place. Remounted the door and tested unit is now operating as designed. No leaks where observed during service. Job completed."

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control and tested the unit. All is working as designed. The customer is going to monitor temps and will call if there are any other issues. I did instruct the customer on making sure product isnt pushed past the shelves against the rear wall of the unit because this can cause air flow issues and freezing product. I pointed out the third shelf from the top is made different and it doesnt have a lip to stop product from sliding back like the other shelves do. Call complete.

"Arrived onsite for a refrigerator thats not powering on. On arrival the customer stated the refrigerator had turned back on by itself. I found both compartments at temp and the ice bucket full. The customer stated the unit had warmed up to room temperature, none of the control selections would respond, and none of the lights were on when this happened. I pulled and visually checked all the control connections the EMI filter connection and the power cord. I found everything good and can find no reason for the failure at this time. I told the customer to monitor it for a couple of weeks without fully loading it up to see if it will continue to work. There were no water leaks present at the time of service. Call complete."

"KUIX335HPS00 Arrived to inspect loss of power and ice production issues. I found the loss of power may have been from an incorrectly routed drain line and ensued correct routing after inspection. The circulation pump W11542867 had failed and the internal water level sensor was inoperative, causing a significant overfill of the reservoir, likely contributing to the overflow of the external drain pump, which was ultimately found to operate as designed. I removed and replaced the circulation pump W11542867 and tested. The unit resumed all normal functions and reservoir filling. No leaks observed during service."

"MEDC465HW0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the timer, as directed by the MFG tech and prior to plugging the unit into the circuit, I found the same readings as listed in the prior service. Plugging the unit in yielded the same results as well. I removed the pigtail, which tested ok with no shorting, and connected L1 to an adjacent 120VAC receptacle. The unit started and ran the motor as designed, without any breaker tripping (video saved.) Unloading L2 on the four wire 240VAC plug made no difference and the 240 breaker tripped on any settings but off. The issue has been completely isolated to the 240VAC supply circuit being the cause of the breaker tripping. The 240VAC shows correct voltage, but trips immediately with any load and the L2 only operates the heater in this circuit and cannot contribute. Again, the unit did work fine at a recent previous address as well. The customer will contact us after electrical supply issues are resolved and load tested, if there are further issues with the dryer."

Arrived on site and replaced door panel and hinge diagnosed my previous technician.Sent several pictures and video to CS & MS. Door is now working properly.

"Arrived on site and inspected dishwasher and found standing water in tub. Customer had garbage disposal replaced one month after dishwasher and installer did not remove knockout on garbage disposal. After removing it dishwasher is working properly. Discussed correct detergent usage wash and dry expectations, job complete."

Arrived onsite for dishwasher not dispensing water. Installed new water inlet valve ran the unit and a error came up F7E2. Replaced pump and Motor and re ran diagnostics mode and it completed this time. Unit operating as designed and no water leaks detected during service.

Arrived on site for washer needing previously diagnosed pressure hose. Upon arrival reconfirmed issue and installed required part. Reassembled and tested unit. Found no leaks and unit working as designed. Call complete

"Arrived on site to inspect oven/microwave combo unit missing the vent cover and microwave door not closing properly. Upon further inspection, I found the oven vent assembly missing. Customer demonstrated their complaint with the microwave door by gently closing the door and the light staying on inside. I advised the customer that technically speaking, the microwave door should be allowed to slam on its own as the hinges will shut the door for them and will close properly. I demonstrated several times to the customer on how to allow the door to close on its own. I advised that if the microwave door slams and the light continues to remain on inside, then the inner door panel will need to be replaced. Testing the door several times, I never had this issue occur. Microwave door is functioning properly. I installed the vent at the bottom of the oven door. I contacted techline and spoke to Leon and advised of the complaint and my findings. Leon advised to not repair the unit as the microwave door is closing properly and provided SR#7736105008. Unit is operating as designed, job completed."

Arrived onsite for previously diagnosed parts. Installed burners on range. No gas leaks detected during service.

Arrived onsite for dishwasher leaking as soon as it was turned on. Home is new build and dishwasher was moved to garage as to not damage flooring. Inspected unit and found failed motor assembly and drain pump. Replaced both. Builder will need to reinstall. Job complete

Arrived onsite for refrigerator not producing ice. Upon arrival inspected unit. Ran test and found valve is energizing but no water entering unit. Inspected further and found supply line was kinked. Adjusted supply line. Tested unit and unit filled with no issues. Unit is now functioning properly. Job complete

"Arrived on site for water leaking. Found water damage to back wall behind refrigerator,found a slit on water line to reservoir,removed damaged line installed fitting ran water dispenser unit no longer leaking. Left damaged line with customer uploaded pictures. ; used 1 2300868 (Fitting) from stock"

Arrived on site for burn mark under range . Floor has been replaced before visit . No damage to range body. All connections leak free . Valve set correctly in burner tube . Proper flame spreading . Could not duplicate and errors with range . Call safety and reported findings . Job complete

"Arrived on site ,replaced valve . Unit is now dispensing water . No water leaks detected at time of service. Job complete"

"Arrived on site for washer not draining. Upon arrival confirmed issue and replaced control, harness, and pump, reassembled and tested u it. Found no leaks and 7nit working as designed. Call complete"

Arrived on site for refrigerator not making ice. Upon arrival confirmed issue and found ice maker stuck in harvest cycle. Upon further inspection found unit receiving proper power and replaced ice maker. Tested and found no leaks and unit work8ng as designed. Call complete

Arrived on site to repair loose door handle. Found middle handle loose. Tightened handle and verified all working as designed. Repair completed.

"Arrived onsite for a DW that is not washing. Upon inspection I found a motor not running code stored, I ran a diagnostic cycle and found that the wash motor never came on. I replace the it and tested several times and found unit operating as designed no leaks. Job complete"

Arrived onsite for report of wet clothes some of the time. Tested. No error codes and smooth spin operation. Advised customer on off balance detection and the importance of dividing kinds of loads and selecting the appropriate cycle. Advised customer on findings.

"Arrived onsite to install previously diagnosed parts. Upon arrival I replace the leaking gearcase along with the hub, actuator, and cap and tested the unit and found the unit operating as designed no leaks. Job completed."

Arrived onsite for vent hood not powering on. The lights do work. Upon arrival inspected unit. Found motor to harness wire not connected. Secured harness and tested. Unit is now functioning properly. Job complete

"Arrived onsite to replace FC and RC lights, replaced lights, noticed that water is dripping from wall water connection, showed customer were the leak is coming from, tightened connection but stated to customer to replace water valve, unit is running as designed, no leaks detected job complete"

Arrived onsite for unit with cooling issues resulting from torn freezer liner see pic causing fc evap to freeze through. Ice production stopped. The unit power cycles itself every 5 minutes. Freezer at 36f and fridge at 46f at time of service. Tapped over freezer liner gap to potentially slow the air leak. Customer will defrost unit to get by while they seek a non repair solution.

"Arrived on site to inspect dishwasher control panel not responding. Upon further inspection, I placed he unit in diagnostics and attempted to test, but the unit would not respond. I checked the main control and found the diagnostics LED not flashing while in diagnostics nor while in normal mode. I Removed and replaced the main control and tested. Unit is operating as designed. No water leaks observed during service, job completed.

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I tested temps in the FC=8 degrees. I found the ice maker tray empty and the bin empty. I found the fill tube frozen. I tested the ice maker and found it not calling for water. Jumped the ice maker from V-L and found it not dispensing. I removed the ice maker and found the fill tube chute filled with ice I replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed.

"Arrived onsite for a cooktop that is not igniting correctly. I found the burner valve switches defective causing the issue. I replaced the switches and the missing orifice holder gaskets. I tested the cooktop and found it working as designed. There were no gas leaks present at the time of service.

"Arrived onsite for a wall oven that has a screen that will not respond to touch. Upon arrival I found this to be true I then power cycled the unit and found that it gained screen functionality back. I put the unit in diagnostics mode and found error code stored F6e0, I checked that all connections were good in between the UI and the main control and they were. I also double checked that the unit was connected to Wi-Fi and it was the Wi-Fi signal would fluctuate, but it should still be good enough for the unit to get its firmware updates overnight. Then I went ahead and performed a few temperature tests and found that the unit is operating as designed in bake at 350? for both upper and lower ovens

"Arrived on site to diagnose refrigerator that was not properly cooling. I examined the freezer compartment and found ice buildup engulfing the evaporator. Disassembled the FC and checked heater circuit wiring and heater. I found the wiring and heater all working, with resistance at normal. Customer mister has replaced the thermistor, heater already. I found that the FC fan was also surging while running and didn't seem to want to stay consistent on speed or activation. Talked with SW about repair recommendations, which should include a replacement of the main control and fan to resolve DC voltage issues. Freezer fan also out.

"Arrived on site to test unit for RC not cooling. Found evap motor receiving proper voltage but not engaging. Replaced motor, unit now working as designed. No leaks detected. Job complete.

Arrived onsite for dishwasher not functioning. Panel not responding. Upon arrival inspected unit. Verified supply voltage and was good. Disassembled to inspect and verify voltage at control

Arrived onsite and determined the microwave broil support failed. Customer provided new support. Installed support short

Arrived on site to test unit for leaking from underneath. Found drain hose was too far into drain pipe. Cut hose back and tested. Found restriction in drain tube causing water to back up and leak. Job complete.

"Arrived onsite for Top dryer is not heating. Upon arrival test unit and dryer starts but does not heat. Disassembled unit to inspect heating circuit. All components check good, but only getting 120 to heater. Had to detach top dryer from bottom to access harness and relays. Found harness to relay not secured. Secured connection and test unit.

Arrived on site to install previously ordered parts. Replaced control and harness. Test unit by preheating to 350. Observed temperature cycles. and is operating as designed. Job complete

"Arrived on site to test unit for issues with lights and IM, tested unit found FC light module not working, tested ice maker found no issues, IM completed diagnostics cycle and is filling with water, replaced light, all components mare now functioning properly . no leaks detected job complete"

"Arrived on site to test unit for broken hinge, tested unit found lid is broken, replaced lid ran full diagnostics cycle, all components running as designed, inspected gear case and did not find any issues, no leaks detected job complete"

"Arrived on site for wall oven, inspected unit and work area. Customers complaint was oven not working and displaying error code. Entered diagnostic and found unit with error code F1E1, F3E0. Unit will need the main control and sensor replaced. Customer said they possibly have extended warranty and they will contact their builder first.

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was refrigerator not cooling fine. Retrieved temps and FC -9? RC29? unit was empty. Found the draining system clogged and also found the diffuser broken. Replaced diffuser and defrosted unit with steamer and cleaned out the draining system. Unit is now operating as designed and ask tenant to allow unit 24 hrs to reach temps.

"KODE500ESS04 Arrived to inspect loss of power. Upon arrival, I found the UI displaying F9E0. Upon inspection of the power supply, I found the L1 connector had failed internally and was burning through. I advised the customer of my findings and to correct the issue. The customer will contact us after the supply is corrected, if there are further issues.

Arrived onsite for refrigerator not dispensing water. On inspection found that without the filters in the refrigerator it would dispense water. Installed new filter head and with filter it still wouldnt dispense water. Replaced filter and it started operating as designed. Sold filter to customer

"Arrived on site to inspect washer not spinning out the water from the clothes. Upon further inspection, the customer advised that they removed water from the lower front portion of the bellow at the drain and their clothing still had more water in them than normal. I placed the unit in diagnostics showing error code F8E3-overflow condition. I cleared the code and continued with testing. The unit operated as designed. I removed the top panel and rear panel and inspected the water level switch/sensor and air trap and the trap was clean and the sensor tube was clear with no holes. I removed the drain pump filter and it had minimal debris but not enough to cause the unit to not drain. Reassembled the unit and retested two more times and the unit continued to operate as designed. I checked the drain at the bottom of the bellow and cleared a small amount of lint debris. I advised the customer that Im not finding anything wrong with the unit and questioned about how much detergent theyre using. I found the customer to be using too much detergent and made recommendations on use and care as well as emergent use. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator ice maker not producing ice. Upon further inspection, I found no ice in the tray. I tested the ice maker and it harvested and dispensed water into the tray. When I pulled the u;it out to cycle power, I found a half dollar sized rust spot on the back panel (photo) due to insulation. I advised the customer that theres no timeline of when the rust spot will go all the way through the cabinet, but for now, it has not produced a hole in the cabinet that will allow warm air into the freezer section and cause cooling issues. I recommended the customer begin shopping around for a new unit and to monitor the rust spot keeping a close eye on the center of the rust spot. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the valve assembly failure, I removed and replaced the assembly and calibrated the unit. Tested in diagnostics and the unit is operating as designed. Customer provided new water hoses and I installed them for the customer. No water leaks observed during service, job completed."

"Arrived on site for no,cool. Powered on unit compressor attempting to power on,installed starter same issue diagnosed a defective compressor customer does not want further repairs.

"Arrived on site ,replaced UI. Ran calibration and diagnostics wash test . All checked normal. No water leaks detected. Job complete"

Arrived on site for dryer tumbling but not heating . Found heater element coil broken . Thermostats and fuse checked normal. Replaced element . Unit is now heating now . Recommended having exterior vent cleaned . Job complete

Arrived onsite to replace faulty panel. Replaced panel and tested. Unit is now functioning properly. Job complete

Arrived on site for washer leaking water and moving around during spin. Upon arrival confirm3d complaint but found no errors or water damage around unit. Found cause of failure was standing drain pipe within walls of home had a clog causing water to not only backfill but cyphon out water from unit during wash.

Arrived on site for wall oven not heating in upper half. Upon arrival confirmed issue and found stable power as well as both elements in upper oven functional within manufacturing specs. Found high limit also working. Found control failing . Due to units age customers opted out of sending ACU in for rebuild repair. Call complete

Arrived on site for refrigerator needing previously diagnosed rc doorname plate. Upon arrival reconfirmed issue and installed parts. Tested unit and found door working as designed call complete

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit now working. Entered diagnostics and retrieved error codes 2-1 4-3. Unit will need a new wash pump. Replaced wash motor and tested. Unit is now operating as designed. No leaks where observed during service.

Richard 469-222-0161 primary Found outer door glass cracked . Ordering door glass outer . Call to set return ; ordrng 1 WPW10634271 (Outer door) and 1 W10839793 (Badge)

"Arrived onsite for a washer that is not going into wash. Upon inspection I found that the wash motor would not move, I am ordering the cap, motor, actuator, and the harness to be replaced to complete call. Office to reschedule. ; ordrng 1 W11158830 (CAPACITOR) and 1 W10890624 (Motor) and 1 W10913953 (ACTUATOR) and 1 W11652038 (HARNS-WIRE)"

"Arrived on site and found no water in catch tray. Moved dishwasher forward and removed outer door panel and started a normal cycle and observed for 30 minutes. Found water is leaking from right hand side door panel is not making good contact with door gasket, took multiple pictures.; ordrng 1 W11559689 (Inner door panel) and 1 W11573703 (Hinge) and 1 W11573702 (Hinge)"

Arrived on site customer had an emergency work meeting she wanted to reschedule she will call back. ; O-emld tckt

Arrived on site to test unit for unit not working. Test unit and found shorted console turning on and off. Ordering new console office to reschedule ; ordrng 1 W11297709 (Console)

"Arrived on site to diagnose washer making noise and not starting cycles. Tested unit and heard it consistently clicking on the bottom. Checked under unit and found the rotor screw was missing, causing the clicking. Found excessive gearcase oil sprayed all over the inner cabinet of the unit. Foind slider ring separated as well. Ordering gearcase, rotor, slider, and washplate to resolve. Set return visit for 4/7. ; ordrng 1 W10902814 (Washplate) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

"Arrived on site for cooktop, inspected unit and work area.customers complaint was the middle burner would shut off between simmer & high. Tested unit and I did find it going off, tried adjusting the valve and did not help. Im ordering a new valve, burner head and returning with manifold if needed. No leaks where observed during service. ; ordrng 1 W10594395 (Manifold) and 1 W11246817 (Dual valve) and 1 W10811599 (Burner head)"

"Arrived on site for dishwasher, inspected unit and work area. Customer complaint F9E1, found unit not draining correctly due to a bad drain hose. Im ordering a new drain hose and reschedule . No leaks where observed during service.

Arrived on site. Ran diagnostics compressor attempted to power on diagnosed a defective compressor ordering a new compressor found broken latch ordering latch. Job will need 4 hrs; ordrng 1 WP2223877 (Latch) and 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 w10843121 (Drier) and 1 W11506635 (Access valve) and 1 4hrs (4 hrs)

Arrived on site to test unit for temp not fluctuating and staying at a consistent high on LF burner. Tested burner on low using single burner. Single burner and dual burners switching as designed but not cycling as designed. Recommend burner and switch replacement. Switch was a run without. Office to reschedule. ; O-emld tckt

Arrived onsite for oven ui go out after 1 hour of use.on inspection the issue did not happen when the lower unit was by it self. The issue happens when the upper unit is being used. The UI is over heating from the when the upper unit operating. Order ui and a control board. Office to reschedule when part come in; ordrng 1 W11449303 (Ui) and 1 W11448962 (Control board)

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised the unit was making a clanking noise. I placed the unit in diagnostics and tested the damper and found it is making a loud clicking noise. The customer advised that she wasnt sure what the noise was, but her spouse is the one who can hear it. I am ordering the damper and office to schedule return service due to the availability of the part. Customer advised they would not be back until April 17th. No water leaks observed during service and the unit is cooling properly.; ordrng 1 W11236851 (Diffuser) and 1 CNOTE

"Arrived onsite to install previously diagnosed parts. Upon arrival I realize that I didnt have the parts, I explained to both husband and wife the situation and they where okay with rescheduling

"Arrived onsite for dishwasher not starting a cycle. Upon arrival inspected unit. Found unit blinking 7/2 was motor faulty code. Ran test and unit would not progress thru testing . Also had 5/1 door latch error. Did get into diagnostics and fill was inadequate. Drain pump did function. Due to unit not responding correctly and error codes present ordering wash motor, inlet valve, control and inlet. Customer will be reaching out to Ferguson due to unit not functioning and is new. Office to reschedule ; ordrng 1 W11535094 (Inlet assembly) and 1 W11572094 (Control)"

Arrived on site for right front burner not igniting. Found orifice clogged . Used tip cleaner on orifice. Burner is lighting now . No gas leaks detected at time of service. Job complete

"Arrived on site for dishwasher leaking ,custome also mentioned loud squealing noise what starting . Ran diagnostics got 9-4 ,6-1, error codes . Squealing is valve when operating and found leaking from sump at inverter motor . Job complete ; ordrng 1 W11175771 (Valve)"

"Arrived onsite for a dishwasher that is still leaking at the corners of the door at the bottom. The customer stated it would start dripping on the left side first and then would start dripping on the right side. I tested the unit in diagnostics and found no water leaks. The customer stated they run a normal cycle with hi heat, heated dry, and sanitize on. I started this cycle and watched the machine over an hour and it never leaked. I ran a couple more calls and the customer called the office stating it started leaking again.

"Arrived on site and inspected dryer and found airflow to the exterior is restricted. Found that hose is mostly crushed behind dryer, after moving it forward airflow has improved but is still registering restricted. Also found dryer door will not stay closed front panel is bent/warped causing it to pop open. will need to replace it and strike. ordrng 1 WPW10459661 (Front panel)"

"Arrived on site for no cool. Powered unit on,compressor and fans powered on removed evaporator cover no frost forming on evaporator diagnosed a leak in the system parts covered by manufacture warranty ordering an evaporator,compressor and drier. Ordrng 1 WPW10466675 (Compressor) and 1 W11256565 (Evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier)"

"Arrived on site for refrigerator not cooling properly. Upon arrival confirmed issue and found compressor having a hard time starting but not over heated. Found all fans running. Tried two different tester start devices but found compressor still failing to stay on properly. Found unit needs compressor replacement and parts covered under extended parts coverage under entitlement. Will need office to reschedule once Availability of W11574734 compressor, WPW10143759 uv drier, W10913906 access valve. ordrng 1 W11574734 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600kit (R600) and 1 Nitrogen (Nitrogen kit)"

Arrived onsite for a dryer with the timer knob broken. I found that the timer wasnt the issue but the 3 position selector switch was the issue. The shaft on the switch is worn down and it will need to be replaced. The customer ordered a new knob and it looks correct but he couldnt confirm the part number that was ordered. ordrng 1 WE01X20378 (Knob) and 1 WE4M404 (ROTARY SWITCH 3TEMP ELEC)

"Arrived onsite for a range that chows code F2E1 control panel and nothing works on the unit. Upon inspection I found that the issue was the the oven was leaking hit air into the console and the cx would use a wet towel to clean the key pad. Which is not and ideal combination this would cause the controls to basically be steamed and cause shorted keys amongst other issues. I found that the door was not being closed firmly and the gasket was flattened. I advised the customer to every so often pinch the gasket to help with it sealing properly and when they use the oven to push the door closed firmly to insure that the heat stays where it supposed to be, in the oven. ordrng 1 WPW10116117 (Key pad)"

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was leaking water. Found one of the water lines that go into the refrigerator was cracked and would need replaced. Im ordering the water line and returning with prescreened parts. Left water turned off. No leaks where observed during service. ordrng 1 AJR56656503 (Ice water tube)"

972-821-8689Arrived on site for fridge leaking from rear . Found tube from valve to housing leaking at connection . Replaced line and ran ice maker fill and door water . All connections dry after repair . No other issues found . Job complete