Near Austin, TX 78732
Scott
Job Details: 12/12/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site , replaced actuator . Ran diagnostics . All checked normal . Job complete. Nonwater leaks detected at time of service .
Near Austin, TX 78733
David
Job Details: 12/12/2019
COOKTOP KITCHENAID KCED606GBL01 Arrived on site to diagnose cooktop with left front burner not coming on. Removed cooktop and found loose wire on bottom of infinite switch. Disconnected wire and tightened connector. Reseated and retried and all is working as designed. Call complete.
Near Austin, TX 78735
Luis
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for door issues. Found door not sealing correctly to cabinet,adjusted brackets,realigned door,remolded gasket checked door seal good,checked door operation good. Door sealing correctly"
Near Austin, TX 78704
Wesley
Job Details: 12/12/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site and found unit operating with f20 error. Replaced timer. Unit is now operating as designed. All checks good.
Near Austin, TX 78759
David
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site to diagnose a refrigerator that had ice clumping and freezing in the container, sometimes locking up. Talked with tech line (SR7726616417) in regards to issue. No air leaks have been found, and ice door is operating as designed. Tested seal with water and no leaks were found. Ordering customer a new ice container as existing may have a small crack allowing air to enter. No other repairs needed. Ordering 1 W10769145 ice container direct to customer. No return visit needed to install ice container. Call complete.; ordrng 1 W10769145D2C (ICE CONTAINER )"
Near Leander, TX 78641
Lou
Job Details: 12/12/2019
OVEN KITCHENAID KODE500ESS02 "arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F2E1, F1E0, F6E9, F6E6, & F6E0. I cleared the codes and contacted Techline and spoke to Andy and advised of my findings. Andy advised to only replace the user interface console and provided file #7726622688. I advised the customer of the recommendations from Techline and removed and replaced the UI console and tested the unit. Both units reached preheat temps of 350 degrees. Rechecked error codes and none were showing. Job completed."
Near Austin, TX 78734
Scott
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for no ice .found Im had failed due to moisture and frost build up due to door rails and light switch failing . Replaced ice maker , IM operating normally now . Ordering rails and switch No water leaks detected at time of service .; ordrng 1 W11396033 (SWITCH ) and 2 WP13055901 (slide)s"
Near Austin, TX 78705
Wesley
Job Details: 12/12/2019
DRYER WHIRLPOOL WED560LHW1 Arrived onnsite and found unit vibrating from back pressure. Adsuted with LC to improve. Advised Elio on findings. All checks good. Unit is otherwise operating as designed. All checks good.
Near Leander, TX 78641
Jonathan
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator FC not freezing. Inspected unit and work area. Found FC evaporator fan hitting ice and FC not defrosting. Performed diagnostics mode and tested defrost sensor and found passed. Forced defrost cycle and monitored defrost. Found unit defrosting. Call Whirlpool tech support and spoke with Kathy. Went over prior service and she stated to replace main control. Removed failed control and installed new. Tested defrost sensor reading and found closed. Forced defrost cycle. Spoke with customer on defrosting unit for 24 hours and had defrost waiver signed.All tested good, no water leaks detected. (Sr#7726615646)"
Near Austin, TX 78723
Joseph C.
Job Details: 12/12/2019
WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site for “unit will not wash” complaint. Inspected unit and found MCU(motor control board)with blown circuit. Removed and replaced MCU. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78734
Scott
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site for unit not filling . Found valve had cracked and has been getting control,connection wet . Connection is bad . Will need housing with harness as well as control . ; ordrng 1 W11173597 (HOUSING )"
Near Elgin, TX 78621
Cliff
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site to replace pump and control for dishwasher. Replaced both parts and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78750
Scott
Job Details: 12/12/2019
OVEN MAYTAG MMW7730DS01 "Arrived on site for unit making noise while operating . Found mW cooling fan making noise while running . Ran diagnostics ,no other issues found . Will need to reorder fan, defective part. ; ordrng 1 W10838964"
Near Hays, TX 78610
Robert
Job Details: 12/12/2019
OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on job for hinge not working, upon inspection we found the hinge lock had snapped and was pulling off on one side, we replaced the hinge and put the door back together, placed the door back on and tested hinge. Complete"
Near Austin, TX 78729
Andy
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Arrived on site for refrigerator not cooling properly. Upon arrival customer informed me that unit gets very loud as well. Tested and inspected unit and called tech line and spoke with Mark (SR# 7726623134) Made aware if issues and what was found and what was done prior, made aware that unit was pulling 0.6 amps was instructed to run compressor speeds in diagnostics and found compressor to get loud and to check amp draws on low and high speeds. Was instructed to replace compressor, and thermistor harnesses in FC and RC with proper placement as well as RC evaporator cover. (Spoke with CS) ordering needed parts. Customer to defrost unit 48 hours prior to service and to place towels around unit and to keep a close eye on to prevent water damage risk. 2 hour job SS job. Office to schedule return trip. Authorization is needed. Also ordering evaporators in case needed.; ordrng 1 SEENOTE (2 HOUR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZ
Near Austin, TX 78704
Wesley
Job Details: 12/12/2019
WASHER WHIRLPOOL WFC8090GX0 Arrived onnsite and found unit operating as designed with customer. All checks good. No parts needed. Customer instruct needed.
Near Lakeway, TX 78734
Scott
Job Details: 12/12/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer making noise . Found left back roller bearing having rust inside . Replaced all rollers , pulley . Used pads under motor mount . Unit is now running quiet . No lint detected at time of service . Job complete ."
Near New Braunfels, TX 78130
Richard
Job Details: 12/12/2019
DRYER AMANA NED4655EW1 Arrived onsite for dryer noise. Lifted top off and found a plastic bead stuck between the felt and the drum. Removed bead and tested dryer all good. customer purchased dryer online from home depot in 2019 took picture of digital receipt. Complete
Near Copperas Cove, TX 76522
Al
Job Details: 12/12/2019
DRYER MAYTAG MEDC465HW0 Arrived to install previously ordered parts.Removed and replaced the motor and blower wheel.Reassembled and unit tested as designed.Jon Complete
Near Killeen, TX 76542
Al
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived to inspect freezer not cooling.Checked temperature and got 20 degrees.In diagnostics test mode test 3 the ff fan came on, but the freezer evaporator fan never came on, it clicked.I Called Whirlpool Tech line and spoke with DAVID SR# 7726615199 I was advised through diagnostics the Freezer evaporator motor was shorted.There was a massive ice buildup on the evaporator cover and back wall.I used my steamer to defrost the back wall and still couldn’t access the evaporator because the cover was stuck to the evaporator.To prevent from damaging the unit, I had the customer sign a DEFROST WAIVER and requests first call of the day.Note**** steamed twice with no luck freeing the cover.;
Near Leander, TX 78641
Jonathan
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB01 "Arrived on site for refrigerator ice maker not making ice. Inspected unit and work area. Found bell arm not correct location and ice maker in off mode. Corrected bell arm and turned on ice maker. Found ice maker advancing without forcing. Monitored ice maker cycle and fill. All tested good, no water leaks detected. Spoke with customer on user care guide."
Near Austin, TX 78722
Joseph C.
Job Details: 12/12/2019
DRYER ADMIRAL AGD4475TQ0 "Arrived on site for “not heating” complaint. Inspected unit and found thermal fuse to be blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78723
Joseph C.
Job Details: 12/12/2019
WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site for “unit will not wash” complaint. Inspected unit and found MCU(motor control board)with blown circuit. Removed and replaced MCU. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78741
Luis
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Arrived on site for no lights,diagnosed faulty led controls,replaced led controls powered unit on all leds working correctly"
Near Lago Vista, TX 78645
Jonathan
Job Details: 12/12/2019
REFRIGERATOR GE PYE22KSKFSS "Arrived on site for refrigerator making noise and auto fill not working. Inspected unit and work area. Found left hinge cap broken. Found moisture buildup around fresh food evaporator. Performed diagnostics mode and found fault code for dirty condenser. Called GE tech support and spoke with Greg and he stated to order display control and it will come with sensor for the auto fill and will need moisture kit to divert moisture away from fresh food evaporator fan. Spoke with customer on condenser cleaning. Will need authorization for repair. ordrng 1 WR17X27465 (DISPLAY TOUCH PAD) and 1 WR49X26666 (MOISTURE KIT) and 1 WR55X27267 (DISPLAY/AUTO FILL)"
Near Austin, TX 78744
Luis
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on sit effort no ice. Ran diagnostics found icemaker not running through a harvest test in diagnostics,removed cover found power switch to icemaker not connected to harness,connected power switch,ran diagnostics icemaker passed harvest test,ran fill test passed."
Near Austin, TX 78758
Andy
Job Details: 12/12/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for microwave no operations. Tested voltage to unit and found no voltage. Found GFCI Tripped, reset and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance as well as GFCI not recommended for unit. No repairs are needed at this time."
Near Georgetown, TX 78628
James
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KSSC36QTS03 Arrived on site and tested operation. Found frost and ice forming along left side of freezer and under ice bin. Removed ice bin and found ice chute door not closing completely. Inspected motor housing and found ice build up around the motor as well cleared all ice and inspected electrical connections. Unit will need new ice door motor assembly and chute door to repair. ; ordrng 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/12/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for porcelain condition. Replaced failed gearcase and out of round basket. Unit now operates properly with no water leaks.
Near Canyon Lake, TX 78133
Richard
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived onsite for the refrigerator. Replaced broken grill. Complete.
Near Lampasas, TX 76550
Al
Job Details: 12/12/2019
DRYER WHIRLPOOL MGDB835DW4 "Arrived to install previously ordered parts.Removed and replaced motor, housing and wheel.Reassembled and unit tested as designed.Job complete"
Near New Braunfels, TX 78132
Richard
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator leaking water. Upon inspection found a water line that not seated correctly. Reinstall water line tested and found no leaks. Complete.
Near Hutto, TX 78634
Paul
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for the dishwasher not powering on. Ms stated they checked the breaker. I found no power to the dishwasher. I checked the breaker panel and found the breakers mislabeled. I found the dishwasher marked as the disposal and the disposal makes as the dishwasher. I found the breaker tripped. The dishwasher is on a GFCI circuit breaker. I reset the breaker and tested the machine in the diagnostics cycle. The unit completed the cycle and worked as designed. Call complete.
Near New Braunfels, TX 78132
Richard
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for plastic burn smell in dishwasher. Found melted plastic on heating element. Was able to remove melted plastic and unit tested good. Customer pointed out that the tracks on the upper most rack were broken. New tracks were ordered. Office reschedule.; ordrng 1 W10913628 (track) and 1 W10914507 (track)
Near Austin, TX 78748
Kevin
Job Details: 12/12/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site and found the vent hose on the rear of the dryer is misshapen, customer wishes it replaced. no lint found in dryer at time of service, job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/12/2019
RANGE GE JBP26WV2WW "Arrived onsite for tenant complaint of range oven not heating properly. Tested unit and found unit cycles +/- 30F. Per tech sheet, cycling is normal for range. Advised tenant of findings.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite customer complaint was unit not dispensing ice bad motor
Near Austin, TX 78758
David
Job Details: 12/12/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to investigate dryer door that was not stay closed after last visit. Found the sheet metal around the door was slight bowed out making door hard to latch. Bent sheet metal back in shape and retested. Door now latches and stays closed. Ran a comforter to test and door stayed closed. Call complete.
Near Lago Vista, TX 78645
Jonathan
Job Details: 12/12/2019
RANGE JENN-AIR JGRP436HL00 Arrived on site for oven not working. Inspected unit and work area. Tested oven operation and found DSI control not reading when igniting flame. Gained access to DSI control and removed failed control and installed new. Tested unit and found same failure occurring. Called tech support and spoke with Austin. He stated to replace ignitor and harness. Office to schedule appointment when ETA is available for part.; ordrng 1 W11311196 (SPARK IGNITOR WITH HARNESS )
Near Austin, TX 78749
Luis
Job Details: 12/12/2019
REFRIGERATOR AMANA BX21TW Arrived on site to install parts from prev diagnosis. Replaced defrost timer and thermo powered unit on unit powered on and started cooling down.
Near Cedar Park, TX 78613
Lou
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDTE234GWH0 "arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack adjusters broken and the rack being held on with zip ties. I removed and replaced the adjusters and tested the rack operations. Unit is operating as designed. No water leaks observed during service, job completed."
Near Lampasas, TX 76550
Al
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW8500DC Arrived to inspect washer still not draining.Confirmed the complaint and began a load and unit never drained.Removed and replaced the drain pump.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Cedar Park, TX 78613
Tyler B.
Job Details: 12/12/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for unit with display issues. Control covered under warranty. Replaced control and tested good
Near Austin, TX 78705
Wesley
Job Details: 12/12/2019
WASHER WHIRLPOOL CAE2745FQ1 Arrived onnsite and tested unit. All checks good. Unit is operating as designed. Inspected Thoroughly and found good water flow and agitation and spin and drain.
Near New Braunfels, TX 78130
Robert
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on job for washer making noises, upon inspection we found the motor was making more noise then usual, replaced the motor and retested, which worked without the noise. Complete"
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for unit with broken rack. Replaced tracks and adjuster update and tested good
Near Austin, TX 78717
Tyler B.
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for unit with no operation. Found 120v. Replaced control and tested good
Near Austin, TX 78738
Kevin
Job Details: 12/12/2019
WASHER MAYTAG MVWC565FW2 "Arrived on site and replaced control diagnosed on previous visit, after replacement ran a calibration cycle and it passed properly. Ran all functions in manual diagnostic and found cold water is not flowing. Inspected water inlet and found screen is completely blocked by debris, water on the property comes from a well. After clearing it water will now flow correctly. Informed customer that issue will likely happen Again and water should be corrected from source to prevent issue. No water leaks from connections at time of service, job complete"
Near Austin, TX 78723
Joseph C.
Job Details: 12/12/2019
VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site for “air leaking from top and sides of venthood” complaint. Inspected unit and found no issues with venthood. Recommend to have installers dismount hood and install 5/16” foam tape around perimeter of vent exhaust(for better seal)and reinstall. Unit is performing as designed.
Near New Braunfels, TX 78132
Richard
Job Details: 12/12/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for the dryer not turning on. Upon arrival dryer console was not coming when pressing the power button. Checked voltage again and it checked out ok. So replaced main control and console. Dryer still did not work. Console did not turn on. Tested voltage coming from the wall and we got 240VAC from neutral to L1 and 159VAC from neutral to L2 but got 240VAC from L1 to L2 and got 123VAC from ground to L1 and 123VAC from ground to L2 so there is an electrical issue with outlet or the power going to the outlet. Advised customer to call an electrician to check out outlet. Complete
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/12/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Arrived onsite for customer complaint of freestanding gas range tripping breaker. Inspected unit and found unit is connected to GFCI breaker. Advised customer due to the sparking of the igniters, GFCI should not be on stove. Advised customer of findings. Customer will speak to builder regarding issue. Tested all igniters and oven. All work as designed. No gas leaks detected at time of service."
Near Austin, TX 78745
Kevin
Job Details: 12/12/2019
WASHER MAYTAG MVWC415EW1 "Arrived on site and replaced lid latch diagnosed on previous visit, after replacement confirmed all functions are operating normally in a manual diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite. Customer had purchased new unit and is having unit hauled off. No work performed.
Near Austin, TX 78725
Joseph C.
Job Details: 12/12/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for “unit caught on fire, while making toast” complaint. Inspected unit and found burner bar had come loose from orifice. Repositioned and reconnected burner bar to orifice. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
James
Job Details: 12/12/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and found orifice kit ordered per installation conversion manual is incorrect. I will need to order the individual orifices to repair unit. ; ordrng 1 W10652710 (spud-orfce) and 1 W10791073 (spud-orfce) and 1 W10791079 (spud-orfce) and 1 W10791082 (spud-orfce)
Near Austin, TX 78726
Andy
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78626
Dylan T.
Job Details: 12/12/2019
REFRIGERATOR LG LFXC24726S/02 Arrived on site customer complaint was unit not cooling Took the back off no blinking lights on the board took the back panel off check the compressor was called talked into the system no Freon in there need to order the fridge evaporator; ordrng 1 ADL73341415
Near Pflugerville, TX 78660
Paul
Job Details: 12/12/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven that is not keeping proper temp. I tested the oven at 350 degrees. I found the offset in the control set to 0. The oven was cycling between 250-290 degrees. I put a 30 degree offset in the control and the oven cycled between 310-350 degrees. I checked the sensor temp thru the control and found it within 10 degrees of my thermometer so the sensor is good. I turned the oven back on and when it cycled the temp rose to 420 degrees and started cycling between 380-420 degrees. The UI and possibly the main control will need to be replaced. I called techline and spoke with Andrew file# 7726618484. I explained my findings and Andrew verified the main control as the logic board. He advised to check the sensor and harness connections and if good to replace the control. I tested the harness and the sensor. The harness checked good and the sensor ohmed out correctly. I replaced the main control and retested. The unit is working as designed an
Near San Marcos, TX 78666
Robert
Job Details: 12/12/2019
DRYER MAYTAG MEDC465HW0 "Arrived on job for dryer not starting, upon inspection we found that dryer was starting but not heating, we found he thermal fuse open, replaced thermal fuse, tested and worked correctly. Complete"
Near Georgetown, TX 78628
James
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. I found oil has leaked from gear case and run out through grout line in front of drier. Installed new gear case and cleaned up oil. Tested operation and found unit working properly. Job complete
Near Cedar Park, TX 78613
Tyler B.
Job Details: 12/12/2019
RANGE KITCHENAID KDRS483VSS04 "Arrived on site for unit with multiple in counters with f2-e1 communication error, found service bulletin for issue. Will need to return with deflecting vent according to bulletin, ordering 2HR dues to unknown repair time. ; ordrng 1 CNOTE (2HRS) and 2 W10903603 (deflctr-vt)s"
Near Austin, TX 78745
Leonardo
Job Details: 12/12/2019
COOKTOP KITCHENAID KSGG700ESS1 Arrived on site to test unit for leaking carbon monoxide. Called tech line and called safety and they said we need to come back with the co2 tester from them. Office to reschedule when we receive tool File#7726619579; saved tckt
Near , TX 78641
Tyler B.
Job Details: 12/12/2019
OVEN JENN-AIR JJW3830DP03 "Arrived onsite for broken glass after self clean. Found inner glass broken, will need to return with both panels ; ordrng 1 WPW10347596 (glass-door)"
Near Cedar Park, TX 78613
Lou
Job Details: 12/12/2019
MICROWAVE WHIRLPOOL WMH75021HZ2 "arrived on site to inspect microwave noises. Upon further inspection, I found the unit sitting on the countertop, so I plugged it in and when it turned on I could hear a rattle noise or and electrical noise coming from the ack right side. I found that the back right side was badly damaged/dented as was the right side of the panel/cover. Using a cup of water, I tested the unit and it did not heat and I found that the magnetron was extremely hot. I removed and replaced the magnetron, capacitor, & diode and retested and it operated as designed. When I put the unit back in its place on the wall and retested, the noise came back and after a few seconds, the unit shut down as if it were grounding out. I removed the unit from the wall and contacted Techline for assistance. Spoke to Brian and while advising of my findings, I found a large gap in the cabinet at the opening of the door. I advised Brian of this and also that the unit was purchased at a scratch and
Near Austin, TX 78738
Luis
Job Details: 12/12/2019
REFRIGERATOR JENN-AIR JS42PPDUDE01 "Arrived on site for water issues. Found defective spigot at dispenser,removed defective spigot,installed new spigot tested water dispenser unit working as designed"
Near New Braunfels, TX 78130
Richard
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL ADB1400AGB1 Arrived onsite for the dishwasher throwing the breaker. Repaired hinges and replaced drain hose. Put dishwasher back in place and tested. All functions tested normal. Complete.
Near Austin, TX 78702
Leonardo
Job Details: 12/12/2019
OVEN JENN-AIR JMW3430DS02 arrived on site to test unit for light comin gon. Called techline and they said to order new co sole File#7724914991. Ordering new console W11236885 office to reschedule ; ordrng 1 W11236885 (CONSOLE )
Near Georgetown, TX 78628
James
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and found upper spray arm retainer has broken. Installed new manifold. Unit tests good. Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 12/12/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that will not turn on. Found no mechanical failure with unit at this time. All parts and components are fully functional.
Near Austin, TX 78759
David
Job Details: 12/12/2019
WASHER WHIRLPOOL WFW6620HC0 F0E5. Arrived on site to diagnose a washer that was making noise and moving around under load. Performed diagnostics and found F0E5 for off balance load. Removed back and top and checked suspension and ran cycle. Did not see any excessive movement but did hear squeaking that almost sounded like an automotive belt. Removed rotor bolt and applied loctite and reinstalled. Ran unit again and squeaking was gone. Rotor bolt needed to be tightened to secure. Advised customer that newer units tend to be much lighter and do make some noise when running heavy loads. No water leaks found at time of service. Call complete.
Near Leander, TX 78641
Lou
Job Details: 12/12/2019
WASHER GE GTWN4250D1WS "arrived on site to inspect washer not spinning. Upon further inspection, the customer advised that the unit is not spinning just like the previous issue. I removed the front panel and checked the ground wire, which was repaired at the previous service call due to it being broken, and it was secured. When I checked the connections at the motor, the connector with the ground wire and three other wires arced. I placed the unit in diagnostics and tested and it operated as designed. I tested the unit in the Spin/Drain mode and it operated as designed. I contacted ge Techline and spoke to Mark and advised of my findings. Mark advised to replace the motor harness/jumper repair kit (WH49X10096).. No water leaks observed during service, job completed. No fees charged due to callback occurring issue."
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/12/2019
MICROWAVE KITCHENAID KOCE500EBS07 Arrived on site for noisy operation. Currently the operation sound levels are all normal. The customer will try to catch the noise on her phone and forward it to me as a text if and when it does it again.
Near Pflugerville, TX 78660
Cliff
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor, evaporator, condenser, and drier. Pulled vacuum on unit and charged with 4.2 oz of refrigerant. All is working properly at this time. No leaks were found at time of service."
Near Austin, TX 78702
Wesley
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site and found freezer Evap fan out. Repaired unit and cleared ice. Unit is now operating as designed. Advised customer on repair.
Near Round Rock, TX 78664
Andy
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site for dishwasher not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 12/12/2019
DRYER WHIRLPOOL WED9550WW1 Arrived on site for unit displaying communication error code. The user interface continues to flash off and on. Communications or Tate that indicating a failing user interface which is no longer available.
Near Austin, TX 78729
Andy
Job Details: 12/12/2019
OVEN KITCHENAID KFGD500ESS04 Unit is covered under warranty (KNMLI00APL1) Arrived on site for range error code. Tested and inspected unit and found failed sensor removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78745
Kevin
Job Details: 12/12/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site and found debris in drain pump has damaged impeller , after replacing the drain pump washer is now operating normally. No water leaks from connections at time of service, job complete"
Near Taylor, TX 76574
Cliff
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found sealed system has a restriction. Removed refrigerant and pulled deep vacuum for extended period. Unit held vacuum, which verified no leaks in system. Charged unit with 4.3 oz of refrigerant. All is working properly at this time. No water hooked up to unit."
Near Austin, TX 78749
Kevin
Job Details: 12/12/2019
DRYER WHIRLPOOL MED6630HW0 "Arrived on site and found rattling during operation from motor mount area, disassemble dryer and added sound pads between motor mount and bottom dryer panel. After reassembling dryer rattling has significantly improved but is still present. There is no other adjustment or repair that can address the issue, no lint found at time of service, job complete"
Near Austin, TX 78748
Leonardo
Job Details: 12/12/2019
DISHWASHER MAYTAG MDB6949SDM Arrived on site to test unit for upper racks falling. Test unit and found broken adjusters. Replaced left and right adjuster test unit and unit test good job complete no leaks present at this time.
Near Leander, TX 78641
Lou
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=28 degrees and RC=58 degrees. I found the evaporator covered with ice/frost and the diffuser non-functional. I tested the bimetal through diagnostics and it is showing to be open. No water leaks at the time of service. I will return with diffuser ad bimetal harness and all prescreened parts."
Near Austin, TX 78702
Luis
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for no cool. Diagnosed fresh food evaporator in cased in ice. Per service W11329116C replaced fresh food evaporator cover,secured cover to correct location on suction line using a zip tie,installed updated control. Ran diagnostics changed defrost setting to basic. Repair covered u dear project code S27311 2xL"
Near Manor, TX 78653
Cliff
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to diagnose a refrigerator that is tripping the breaker. Tested unit and found control board possibly has internal short. Replaced control board and tested unit. Found all parts and components fully functional and no water hooked up to unit at time of service.
Near Georgetown, TX 78633
James
Job Details: 12/12/2019
MICROWAVE UNKNOWN KB6524PS Arrived on site and found right side of console has come loose. Found clip broken but uni has spot for screw to retain console. Installed screw and tested. Unit tests good. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/12/2019
REFRIGERATOR GE PYE22PSHFSS Arrived on site for no cool condition. Fresh food section evaporator fan motor has failed thus the warm temperature in Fresh food section. Replaced fan motor. All water connections are dry.
Near Georgetown, TX 78628
James
Job Details: 12/12/2019
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site and found console dented. Installed new console. Job complete
Near Georgetown, TX 78633
James
Job Details: 12/12/2019
WINE COOLER KITCHENAID KBCS24RSBS00 Arrived on site and tested operation. U it cooling properly but no display from divider. Tested voltage to divider and found no voltage. Unit will need new transformer to repair voltage. Instructed customer that once the voltage is corrected I will be able to verify operation of the display on the divider.
Near Georgetown, TX 78626
Tyler B.
Job Details: 12/12/2019
WASHER WHIRLPOOL MVWB835DW4 Arrived onsite for noisy unit. Found teeth on rotor and clutch grinned down. Found slide would hit inside of clutch . Due to mid drilled holes in gearcase cause slide and clutch to rub against. Replaced gearcase clutch and rotor and replaced washplate to confirm repair
Near Round Rock, TX 78664
Dylan T.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site customer complaint was unit wasn’t cooling check temperature in the freezer it was at -1° check the fridge was at 37.5 unit seems to be working as manufacture design
Near Round Rock, TX 78665
Paul
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite for the washer not draining. I found an F5E2 stored error code. I tested the unit in the diagnostics cycle and the pump shut off. I found the door had come loose from the door strike. I found one side of the door strike not snapped in place. I corrected the door strike and finished testing the unit. The unit is working as designed. Call complete.
Near Austin, TX 78732
Scott
Job Details: 12/12/2019
ICE MACHINE KITCHENAID KUIS18NNXB2 Arrived on site for no ice . Found grid cutter wire broken . Replaced cutter grid . Unit is making sheet of ice bye time repair was complete . No water leaks detected at time of service . Job complete .
Near Austin, TX 78758
David
Job Details: 12/12/2019
COOKTOP IKEA ICI500XB01 "Arrived on site to diagnose a cooktop that was not functioning properly. Details given from the customer were that the rear left hotplate would click on and off continuously sometimes when a pot or pan was moved, like it could not detect the cookware was there. Saw this in a video as well. Second issue was that sometimes that rear left element would shut down if the rear right element was turned on. Called tech line and was advised to replace both rear hotplates instead of another module. Ordering 1 W10328387 hotplate and 1 WPW10328391 hotplate.. ; ordrng 1 W10328387 (hot plate) and 1 WPW10328391 (hotplate)"
Near Austin, TX 78725
Joseph C.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for “noisy operation and doors uneven” complaint. Inspected unit and found condenser to be making contact with lower frame. Insulated condenser from lower frame and adjusted cabinet, to level doors. Unit is performing as designed. No leaks detected, at time of service."
Near Jonestown, TX 78645
Jonathan
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived on site to refrigerator having water in bottom of unit. Performed diagnostics and cycled ice maker. Found water chute not reaching fill funnel on ice maker. Made correction and tested ice maker. Found operating as designed. Removed damaged door and installed new. Removed major ice on back panel and freezer bottom.
Near Austin, TX 78746
David
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDTM404ESS3 "F9E4, F2E1. Arrived on site to diagnose a dishwasher that was stopping mid cycle and not completing. Fund error codes F9E4 lower spray Arm error and F2E1 stuck key errors again. Ordering a new sump W10861526, new spray arm W10860176, and control W11305305 to resolve. Customer will need to call office to reschedule. They are traveling and unsure what date they will be back. ; ordrng 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor) and 1 W11305305 (cntrl-elec)"
Near Killeen, TX 76549
Al
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to inspect side by side refrigerator compartment not cooling and water dripping into refrigerator section.Accessed the freezer section and noticed a massive ice buildup from the ice maker.I cleared the ice and unit began cooling the refrigerator section.The ice buildup was preventing the cool air from entering the refrigerator section.
Near , TX 78634
Cliff
Job Details: 12/12/2019
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to diagnose a microwave with a failed surface light. Found base of light has separated from glass. Removed bulb base and all is working properly at this time.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 12/12/2019
RANGE WHIRLPOOL WFE525S0HV1 Arrived on site for hinge replacement. Replaced both hinges and tested good
Near Georgetown, TX 78628
James
Job Details: 12/12/2019
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site and found console dented. Installed new console. Job complete