"F9E1 long drain, F0E2 over suds, F5E2 lock failure . Was able to get into diagnostics only using the temp, spin, soils keys. Found keypad not responding. Replaced console. Tested and unit is now functioning properly. Cleared codes for future reference and advised customer no detergent use. Job complete. Used w11591400"

Arrived onsite for unit not cooling. Upon arrival found unit is running and trying to cool however is having defrost issues. Customer has to unplug occasionally for 24hrs so ice can thaw then plugs it back in. Unit begins to cool again. Ran diagnostic and found thermistors pass and heater does energize. Thawed remaining ice and per Whirlpool previous recommendation replaced electronics. Replaced main control and UI due to what appears to be a short cycling defrost cycle. Unit is currently functioning. Customer will monitor. If symptoms persist recommend ordering Heater assembly and defrost thermistor. Job complete. Used w11518204 and w11566851

"Arrived onsite and replaced the valves and dispenser housing. Unit is now operating as designed. Advised customer on repair. All checks good. W11524105, W11688994, W11688995"

Arrived on site for oven not responding to button pushing. Unit changes screens on its own. Screen not responding. Reset power to same problem. Replaced control panel. Verified operation. Call complete.

"Arrived onsite and repaired unit by replacing stop and dispenser. Unit is now operating as designed. Office to charge balance to Cc on file. W10861000, WP8565925; O-emld tckt"

Arrived on site to install previously diagnosed and ordered parts. Installed evaporator fan motor and applied adhesive/sealant to FC door molding to fill in gaps. Tested unit and unit is operating as designed. No water leaks observed during service. WP2315539 WP482338

Arrived onsite and found unit and found dispenser solenoid slightly misaligned from not being inserted fully into the housing causing the soap door to not consistently open. Repaired by aligning the solenoid body. All checks good. Unit is now operating as designed. No parts needed.

Arrived on site for a leaking fridge. Further inspection found that the water valve would leak only when dispensing water from the dispenser replaced water valve and tested no water leaks at all. Part# wp2321753 water valve was replaced. Call complete

Arrived on site for burner not lighting. Found front right burner was not getting gas. Also found back right burner had excessive flame to right side. Found front burner had a clogged orifice. Found back burner head was broken and caused uneven flame. Replaced burner head. Verified operation. Call complete.

Arrived on site for dishwasher rack not working. Found both tracks came off of the back tub wheel mount on sides. They are broken. Will need new tub wheel mounts for middle rack. No errors stored. Diagnsotics completed with no failures. Reset for wed pm. ; ordrng 4 W11614118 (Tub wheel)s

WRX735SDHV01 Arrived to install door. I removed and replaced the door and installed the gasket. The prior sealing issue was corrected and the unit operated as designed. No leaks observed during service.

Arrived on site for icemaker not working. Or only working sometimes. Temps are 34f and 15f-3 in freezer. Ran diagnostics. Icemaker and water check good. Found evaporator fan motor is not working. This will cause unit no not make ice as its trying to keep freezer cold. Also found refrigerator door gasket is torn. Reset for wed am. ; ordrng 1 W11661931 (Fan motor) and 1 W10830274 (Gasket)

"Arrived on site for a range that has no power. Inspected unit and work area. The customer advised they just moved in and when they went to use the bake feature, the unit shut off within several minutes and has not powered back on. I asked the customer if they had reset the breaker and she advised that she thought she had. I checked the outside breaker and found the breaker had tripped. I turned the breaker back on and unplugged the unit from the wall. I removed the ground wire and spoke to PR. He advised to run the unit up to 500?F on a bake cycle and then reattach the ground wire and have the customer run the oven at 500?F for two hours to dry out the elements. I went ahead and ran the oven up to 500?F and unplugged the unit. I reattached the ground wire and ran the unit back up to 500?F. I instructed the customer to keep the unit on for two hours to ensure the elements dry out properly. I found the unit working and operating as designed, and did advise the customer that if they had any further issue past this, the issue would most likely be with the breaker and to contact their contractor about replacing the breaker. Call complete."

"Arrived on site to inspect refrigerator ice maker fill tube not attached. Upon further inspection, I found no fill tube extension on the fill tube coming in through the back of the unit. Installed an extension and tested the ice maker and found no water coming into the ice maker tray and found water on the floor. Pulled the unit out and found the fill tube, at the back of the unit, that goes from the valve to the ice maker had been cut. I am ordering the fill tubing and office to schedule return service. Water source left turned off and ice maker left turned off as well. No water leaks observed at the end of service. WP2174755 ; ordrng 1 W10823511 (Fill tube kit)"

"Arrived on site for no cool. Lights on,compressor and fans not running,no voltage to thermostat,removed defrost control,found burnt and broken traces on control,uploaded picture. Replaced control powered unit on breaker tripping,removed power found hard start connected to compressor diagnosed unit will need a new compressor and harness,found defective closure on hinge and fresh food. Ordering parts. Used wpw10366605. ; ordrng 1 WPW10329686 (Cam door) and 1 WP2182179 (Door cam) and 1 WPW10309395 (Harness) and 1 W10309994 (Compressor)"

"Arrived on site to inspect range tripping breaker. Due to possible moisture in the elements from manufacturing, I disconnected the ground and heated the unit on Bake at 500 degrees to perform a burnout of the elements. Once the unit reached preheat temp, I allowed it to cool while reconnecting the ground and then reheated the unit on Bale at 500 degrees. Unit is operating as designed, job completed. No parts installed."

"Arrived on site for a washing machine that is not completing cycles again. Inspected unit and work area. The customer advised the unit just stays in the drain and will not advance through the cycles. I did confirm the customers complaint upon him switching the breaker back on. I canceled out the cycle and round the unit into diagnostics. I found an F1 E1 (main control failure), F3 E1 (pressure system fault), and F9 E1 (long drain) error codes. I gained access to the control and check resistance through to the drain pump. I found the drain pump showing open. I checked resistance to the shifter and found it open as well. Checked underneath the unit and found both the shifter and the drain pump within range, indicating a harness issue. I went to replace the lower harness and found the one sent with me was the incorrect part. I spoke to the parts department and was told it would be re-ordered. I rescheduled the customer to 8/6. No parts were installed. ; schdld next appmnt for 8/6 TUE !"

"Arrived on site to inspect range tripping breaker. Due to possible moisture in the elements from manufacturing, I disconnected the ground and heated the unit on Bake at 500 degrees to perform a burnout of the elements. Once the unit reached preheat temp, I allowed it to cool while reconnecting the ground and then reheated the unit on Bale at 500 degrees. Unit is operating as designed, job completed. No parts installed."

"Arrived on site for a washing machine that is making weird noises and will not speed. Inspected unit and work area. The customer advised that the unit does not make it through the cycles and makes awkward noises as its working. I ran the unit three diagnostics and found an F0 E5 (off balance load) error code. Around the unit through an auto test and found the unit working and operating as designed until it went to the spin portion of the cycle. I found the motor spinning, but the basket skipping on the driveshaft, indicating a failed of assembly. I went to remove the agitator and found the agitator completely seized on the driveshaft. I went ahead and broke the agitator and removed the screws for the hub assembly. Are used a crowbar and a flat head screwdriver and attempted to pry the hub assembly up. I found that I was able to remove the agitator spline from the driveshaft. Ordering the agitator and the hub assembly and rescheduled the customer to 8/2. No parts were replaced. ; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub) and 4 WP8533953 (Hub screws)s"

"Arrived on site for dryer not starting ran diagnostics got 2-2,3-2. Found element broken . Replaced element WP3387747. Unit is tumbling and heating normally . No lint build up at time of service . Job complete"

"Arrived on site for unit making a loud noise after sealed system repair. confirmed unit is operating as designed. Ran all fans and compressor. Was unable to hear a noise, customer says it sounds like a hissing noise very loud. Did they did not hear it will I was here. Advised customer to get a recording. Unable to duplicate noise. Call complete."

Arrived on site for washer not jumping. Removed top panel. Replaced bad tub. Reassembled and recalibrated. Verified operation. Call complete.

"Arrived on site for range knob not turning or igniting . Found both knobs broken on right side . Also oven is not igniting . Getting spark but not lighting . Found over sized cooking sheet in drawer making contact with igniter connection . Broil is not lighting ,getting weak spark . Ordering both broil and bake igniters ,spark control . Return 8/7 . No gas leaks detected at time of service . No parts installed ; ordrng 1 W11524031 (Bake igniter) and 1 WPW10333842 (Broil igniter) and 1 W11162730 (Spark control)"

Arrived on site for long dry times . Ran diagnostics. No error codes . Ran temp checks with and with out vent hose on . Also used flow meter . Found air flow restriction. Recommended having exterior vent looked at bye builder . No lint build up. No parts installed . Job complete

Arrived on site to replaced left side door gasket . Found customer still having moisture build up issues still . Found mullion heater wire broken . No parts installed . Ordering mullion . Call to set return ; ordrng 1 W11455378 (Mullion)

"Arrived on site for no heat dryer . Unit tumbles . Got 2-1, 3-2 codes . Found element coil broken . Replaced element WP3387747. Unit is now heating . Cleaned lint out . Recommend having vents cleaned . Job complete"

"Arrived on site. Replaced the main control,temp thermistor and defrost themristor,powered unit on compressor and fans powered on. Used 2wpw10384183,w11555884"

"Arrived on site for dishwasher needing parts. Installed w10876537, w10837026, wp661566, and w10518394. Tested unit and found it works as designed with no leaks. Call complete"

"Arrived on site to replace magnetron capacitor and diode diagnosed on previous trip. Replaced capacitor magnetron and diode, tested unit unit is running as intended. Job complete. USED W11256462 WW11495561 WPW10574736"

"Arrived on site to inspect unit for clicking noise during operation. Upon closer inspection found magnetron diode and capacitor failed causing excessive noise. Replaced diode Capacitor and magnetron. Tested unit, unit is running as intended. Job complete. USED W10850446 W11256462 W10754299"

"Arrived on site to inspect unit for powering on but not starting a cycle. Upon closer inspection found door switched not plugged in. Plugged door switch in, tested unit, unit is running as intended. Job complete. NO PARTS USED."

"Arrived on site to install unit for having hole at bottom of basket. Upon closer inspection found wash plate broken, replaced wash plate, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10919191"

"Arrived on site for cooling issue. Found evaporator fan not running,attempted diagnostics ui kicking out of diagnostics entering diagnostics no power to fan motor,replaced defective ui and main control,ran diagnostics fan running weak replaced fan assembly ran diagnostics all test passed. Used w11542754,w11334745,w11043763"

"Arrived on site to install parts . Part #s w10884390 icemaker,wpw10498976 valve ,and w10830162 gasket . Ran a test on fridge ice maker is working as its designed. No water leaks from water valve And the new gasket has sealed the left door as its designed. Unit also isnt tripping breaker anymore. Call complete"

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but unit not circulating the water. Found wash motor getting power but not coming on. Replaced sump and motor test unit and unit test good. No leaks present at time job complete. W11613570

Arrived on site and replaced previously diagnosed cooktop(W11051484). Unit now working as designed. Job complete.

"Arrived on site to replace previously diagnosed lid, replaced and tested unit is now functioning as designed, job complete installed W11259006"

Arrived on site to replace control board and ui and console. Replaced all 3 parts test unit and unit working as designed no error codes at this time. Job complete w11506011. W11460962. W11460908

Arrived on site to replace both upper and lower blowers and both control board for upper and lower oven and console and lower sensor. Replaced all parts test unit and both unit pre heated correctly to 350? no blower error codes. Job complete w11598119 x2. W11448962. W11600643. W11598200. W11598120.

"Arrived on site to replace damaged doors. Upon arrival, removed and replaced damaged doors. No water leaks observed during service, job completed."

"Arrived on site to replace damaged doors. Upon arrival, removed and replaced damaged doors. No water leaks observed during service, job completed."

"Arrived on site to test unit for no ice or water. Found valve not opening. Replaced valve(WPW10179146), unit now opening but still not dispensing. Removed filter and now dispensing properly. Ive maker cycled and filled as designed. No leaks detected. Job complete."

"Arrived on site for unit not cooling. On arrival found. Temps actual at 6/38 degrees in both compartments when set to -2/38. Found. The following results for thermistors. RC P5-1&2: 7.47k(38), FC p5-3&4: 19.5k(5), IM p8-1&2: 7.9k(36), RC p8-3&4: 8.47k(34). During tests when I opened doors and inspected evap coils I found entire unit shut down but breaker never tripped found a dc voltage issue inside unit and it will need all parts sent for repairs as well as the following parts ordered to fix issue: ordering W11452196 motor evaporator fc, W11087438 evaporator rc, W10830278 contrl elec, W10830288 power supply, W10846539 ice box fan, W11683243 led kit. Office to reschedule once autho is received ; ordrng 1 W11087438 (Motor rc) and 1 W11452196 (Motor evap) and 1 W10830278 (Contrl-elec) and 1 W10830288 (Power supply) and 1 W10846539 (Icebox fan) and 1 W11683243 (Led kit) and 1 Needsautho (Needs autho)"

Arrived on site for ice maker not producing ice. On inspection found that ice maker was good. Gain access to the water valve and it tested good. Dropped the ice maker down and found the inlet fill tube frozen over. Defrost the tube and now it fills the tray with water. Customer showed me that the light bar it the rc was out ordered another light. No parts installed and office to reschedule when part arrives. ; ordrng 1 W11470191 (Light module)

"Arrived on site for a refrigerator with ice maker issues. Further inspection found the ice door was allowing warm air in and causing ice to stick together in bucket. Found bucket broken. Replaced w11678832 door ice, and wpw10558423 bucket. Found unit dispensed as designed. Call complete"

"Arrived on site for Compactor not opening. On inspection when you step on the pedal the door lifts up but does not open, you have to pull on the door. I took the toe plate off the door and the door opens like it was designed to. Re installed the tor plate and it will not open the door when the padle is stepped on. Left the toe plate off and ordering a new toe plate. Office to reschedule when part arrives and no part installed. ; ordrng 1 W11696574 (Rubber toe plate)"

"Arrived on site to test unit for no ice production, tested unit found hot gas valve not switching completely, recommend replacing control and evaporator thermistor, ordering parts rescheduled for 8/9; ordrng 1 WP2217224 (Start device) and 1 W11624931 (Overload) and 1 W11034363 (Control) and 1 W11126268 (Pump harness)"

Arrived on site for dryer not heating. On inspection found no voltage across L1 & L2. I pulled the plug out partially and got 248 across L1 & L2 now. I tested again at the terminal block and now I have 248 vac. I turn unit on and I is heating now. Informed the customer and he is going to ge the maintenance man to install a new outlet. No parts were installed.

"WDT750SAKZ2 Arrived to inject blinking numbers. I found the unit would constantly blink F6E1, with other segments phantom illuminated. I removed the UI and inspected and found several traces that had corroded. Replacing the UI, the unit regained all normal functions. The vent was incorrectly mounted and the lines left in the sealing surface showed it was not matching with the outer vent, possibly allowing excessive moisture into the inner door area. No leaks observed during service."

Arrived on site for previous diagnosis parts. Installed new suspension and now it take an effort to push the basket to the ground. The gap from the basket to the lid is half of what it was with the new suspension.W10780045

Arrived on site to test unit for smell coming from unit. Test unit and found dirty filter and drain hose had no loop on it. Removed filter and cleaned filter. Advised customer about drain hose needing to be in a loop and to clean unit with white vinegar and some kind of lemon shine. Job complete

Arrived on site to test unit for noise. Found noise coming from magnetron and diverter. Found new magnetron damaged and not heating. Ordering new magnetron reschedule for 8/19 per customers request possible between 8-12 ; ordrng 1 W11578959 (Magnetron)

Arrived on site to test unit for orange stain inside dishwasher on tub and door. Test unit and found orange stain is from grease or oil. Showed customer hot to clean the filter and advised them to clean the tub with some kind of cleaner. The problem is a cleaning problem not a mechanical problem job complete.

"Arrived on site to test unit for not cooling properly. Found evap motor not engaging. Replaced faulty evap motor(W10854409), unit now working as designed. Job complete."

Arrived on site to test unit for tripping breaker. Heated unit to 350 with no issues. Found no signs of any wiring grounding or arcing. Recommend contractor replace faulty breaker. No parts replaced at this time. Job complete.

Arrived on site to test unit for rattling fan noise. Found convection blade was loose and retention nut was almost falling off. Secured blade and nut. Unit is now working as designed. No parts replaced at this time. Job complete.

"Arrived on site to test unit for not starting. Found bad thermal fuse. Replaced fuse(W10909685), unit is now working as designed. Job complete."

Arrived onsite to test unit for long heat times. Found broil element is bad. Recommend broil element and oven sensor. Office to reschedule. ; ordrng 1 W10804429 (Broil element)

Arrived on site to replace failed. Push to start switch with closed contact. Replaced switch and tested and unit is now functioning properly. Job plate used Wpw10446920

Arrived onsite for unit not heating. Inspected and tested. Found magnetron buzzing then sparked. Attempted to uninstall to disassemble and found surrounding cabinet trim kit blocked the unit from being accessible. Will need to notify landlord/builder on making unit accessible. Unit needs to drop down to be serviced. Office to reschedule once unit is made accessible. No parts used.

Arrived onsite for oven not igniting. Disassembled and found igniter ceramic fractured not allowing circuit to complete. Replaced igniter. Tested at 350 and unit is now functioning properly. Job complete. Used w11590294

Arrived onsite for unit building condensation on door. On arrival inspected unit. Found no signs of condensation anywhere. Ran unit and is functioning. If symptoms persist recommend installers inspect ducting/ ventilation. Unit is functioning as designed. Job complete. No parts used

Arrived onsite for unit not completing cycle. Ran diagnostics and found error code for long fill. Tested valves and valve passed. Ran auto test and all passed. Ran a normal cycle and unit is responding properly. Asked customer about normal use and found possibly using too much detergent. Instructed customer on detergent use and cycle selections. No parts used.

Arrived to inspect for leaks . Inspected compressor compartment and evaporator compartment and found no signs of die. Evaporator had full frost pattern. Took pics. Water bottle and ice packs were frozen. Notified customer that no signs of additional leaks were found. Customer will monitor.

On arrival verified complaint of not dispensing ice. Per previous diagnosis replaced the ice bucket for breaking the ice. Verified ice maker function. Job complete installed w11109888 ice container.

"On arrival verified complaint of broken glass of internal glass during self clean. Replaced inner most panel of glass closest to the food, cleared of all glass shards and discarded them. Job complete installed wpw10618107"

On arrival verified complaint of ice forming in Fc and not dispensing. Replaced ice door and damper ass per previous diag. Installed w11098702 and w11236851 unit is now working correctly job complete no leaks detected during service.

On arrival verified compliant of unit not washing. Replaced sump and still no function. Verified voltage and found only 5vac. Will need to order main control. Installed w11613570. Ordering W11613566 main control. ; ordrng 1 W11613566 (Main control)

On arrival verified complaint if unit not starting cycle. Ran diag and found no error codes. Ran diag cycle and all components function correctly minus the cold valve. Verified source flow is good. Replaced valve and re ran diag test. Unit is now working correctly. Job complete installed valve w11210463 no leaks detected during service.

Arrived on site to test unit for damaged panel. Found dent and scratches on panel. Replaced panel test unit and unit test good job complete. W11620706

Arrived onsite and found unit operating with slow ice production. Unit is cooling properly all checks good. Proper frost pattern no concerns about cooling based on present condition. 2f in freezer and 36 in the fresh food section. Advised customer on findings. Ice production is full and was advised that the icemaker has already been replaced by maintenance. No further repair recommendations at this time. Advised customer to monitor temps to establish possible intermittent symtpoms. Documented with techline. Sr#7739630884 Brandon ; O-emld tckt

Arrived onsite and found unit operating with failed centrifugal switch on the newly replaced motor. Replaced the motor. Unit is now operating as designed. All checks good. W11549461

Arrived on site and replaced previously diagnosed recirculating pump(W11542867). Unit is now working as designed. No leaks detected. Job complete.

"WRF535SWHZ12 Arrived on site for damaged handle. Upon arrival, left door handle is compromised (picture attached). Replaced W11163764 handle. Tested unit and now unit is functioning as designed. No water leaks detected at this time."

Arrived on site for broken element mount. On arrival confirmed issue and installed w11724411. Unit works as designed. Call complete

"TGP305TQ1 Arrived on site for oven making popping noise. Upon arrival, customer stated unit made an abnormal loud pop in the middle of cooking. In addition, the oven would not shut off. Proceeded to test and found oven not shutting off. Flames are normal, with no orange tips and igniter is at 28 amps. Unit is also receiving 120V. Also front left cooktop burner is not turning on. Ordering WPW10641988 thermostat and WP98006102 knob. Customer is only available after 1pm. Customer agreed to reschedule Aug 6th; ordrng 1 WPW10641988 (Thermostat) and 1 WP98006102 (Knob)"

"WED4850HW0 Arrived on site for unit making wired noise. Upon arrival, ran unit and produced a rattling noise. Customer stated the noise potentially gets louder than usual. Upon disassembly, found pulley on the motor separated from the motor shaft. Proceeded to replace 4392065 repair kit, 279827 motor and WP694089 blower wheel. Tested unit and now unit is functioning as designed."

Arrived on site to test unit for no ice production. Found ice maker is not responding to diagnostics. Replaced ice maker and new ice maker is now responding but short cycling. Recommend new ice maker and harness. Office to reschedule. ; ordrng 1 W11397192 (Ice maker) and 1 W10508673 (Ice maker harness)

LEQ9858PW1 Motor was not ordered. Ordering 279827 motor. Customer has washer that needs to be serviced. Please schedule dryer and washer same date. ; ordrng 1 279827 (Motor)

Arrived onsite for defrost issue and found possible loose heater harness connection at the molex. Secured and recommended observing for normal operation. Unit had been defrosted at time of service. All checks good. No parts used.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the wire, harness and control and checked resistance values through the Harness from the control. I found all of my loads within range in round the unit through an auto test. I found the unit working and operating as designed. Advised the customer to call us back if any other issues persist. Call complete. W11603810 and W11652038."

Arrived on site for a wash machine. That is not starting a cycle. Inspected unit and work area. The customer advise. The unit just makes a couple clicking noises and then will go to done. I tested the unit and confirmed the agitator was spinning but the basket was not. I tested the unit in diagnostics and found that the agitator would spin but the basket would not indicating a broken slider. Ordering the slider and rescheduled the customer to 8/2. No parts were installed. ; ordrng 1 W10734521 (Slider)

"Arrived on site to test unit for no power, tested unit found it is receiving proper voltage and control is sending voltage to console but it will not power on, replaced and tested unit is now running as designed, ran vent test and found that there is a restriction that needs to be resolved before using unit, customer will contact contractor job complete installed W11583885"

"WED5620HW2 Arrived to install previously diagnosed and ordered part. I removed the faulty UI and installed the replacement. Discussion with the customer revealed the prior UI replacement, even though the digital readout was faulty, corrected the intermittent shutting down of the unit. Operational test good."

"Arrived on site to test unit for not starting, tested unit found failed thermal fuse, replaced and tested, unit is still clicking but motor not starting, replaced control and tested, unit is now running as designed job complete installed W10909685, W11525996"

Arrived on site to inspect oven with F2E1 and F2E0 error codes . Upon further inspection the customer informed me that the error code comes after she is cooking and opens the door to check on food. After a while the code goes away and she is able to use the touchpad again. I checked the connections and connections looks fine. I was able to conclude that the gasket needed to be reshaped so I cannot allow excess moisture into the control. I advised the customer of my findings and instructed her how to shape the gasket periodically as a part of standard maintenance. No parts installed

Arrived on site for microwave not heating. Removed control. Checked capacitor and diode. Checked and verified relay closing on control. With control off there is buzzing confirmed from magnetron. Office will call to schedule. ; ordrng 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron)

Arrived on site to install previously diagnosed and ordered parts. Installed console and latch assembly. Ran a diagnostic cycle to test the unit and unit is operating as designed. No water leaks observed during service. W10810403 W11125152.

"Arrived on site to inspect microwave with discolored panel. Upon further inspection found the panel to have some kind of fogging on the screen that would not come off. Replaced the panel, unit is working as designed. W11175576"

Arrived on site for washer spinning out of control. No errors stored. Inspected and confirmed basket does not have holes punched out. Per Service Pointer - W11684122 will need new basket. All other components check good. Office will call to schedule. ; ordrng 1 W11172199 (Basket)

"Arrived on site for dishwasher not draining. Vacant house. Found f6e4, stored. Unit full of water. Drain pump working but plug still in place on disposal. Removed disposal plug. Verified operation. Call complete."

Dented cook top. Dented during repair of otr micro . Ordering cooktop . Call to set return ; ordrng 1 WPW10535710 (Cook top)

Arrived on site to test unit for warming drawer not sitting correct. Found drawer was not set in right rail properly causing it to sit higher. Adjusted and inserted drawer properly. Unit now working as designed. No parts replaced at this time. Job complete.

"Arrived on site to test unit for not washing. Found error f4e3(wash motor not engaging). Replaced sump assemblyW11613479), unit now working as designed. No leaks detected. Job complete."

Arrived on site to test unit for not heating properly. Found exhaust thermistor preventing element from cycling. Replaced thermistor(WP8577274). Element now cycling as designed. Air flow is nice and clear with no signs of restriction in ventilation. Unit is now working as designed. Job complete.

"Arrived on site to test unit for no ice production. Found piece of ice preventing feeler arm from going down tricking ice maker bin was full. Found ice maker continuously running. Replaced ice maker(W11548540), unit is now working as designed. No leaks detected. Job complete."

Arrived on site to test unit for tripping breaker. Inspected harness and found no signs of breakers or tears. Replaced capacitor(W11395618) and completed diagnostics with no issues. Advised customer to continue using unit and if issue persists have contractor replace faulty breaker. No leaks detected at this time. Job complete

"Arrived on site to test unit for noise and not spinning. Found rotor retention screw came loose. Also found rotor cover had a retention screw stuck in it and eating away at rotor(took pics). Center of rotor was spinning freely due to screw eating away at it. Replaced rotor(W11260238) and slider(W10734521). Unable to test, no water or drain hose provided with unit. Job complete."

Arrived on site to test unit for loud noise when its used for the first time during the day. Customer said it does not happen every time. Test unit by heating something for 3:30 and no sound at all checked all connection at high voltage and diode and capacitor and magnetron no loose connections or burn marks at any wires. Called Techline and ran test with Techline and couldnt duplicate the problem. No parts need to be replace at this time per Techline. SR#7739618939

"Arrived on site for a defective fresh food door,removed defective door installed a new fresh food door checked door seal good. Used Lw11091610,w11223753"