Arrived onsite to diagnose chemical smell concern. Verified unit is operating as design without chemical leak or burning electrica. Advised that smell would only be explained by environmental factors and the cabinet should be cleaned and vacuumed from pet dander at least annually. Unit is operating as designed without any smell inducing failures.

"Arrived onsite for a DW that is leaking for the left corner. Upon inspection I found no leaks at the vent,sump&motor,dispenser, I noticed the that cx had a soft water system on the home and that they ware also using pods. I advised the customer on detergent use and why they might see a leak like what they are currently seeing at the moment."

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new ice container and coupler and tested the unit and found unit operating as designed.

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new inlet valve and control. And tested unit and found unit operating as designed.

Arrived onsite to inspect and rang with a loose. Upon arrival I found that there was some confusion about the svc fee. I advised customer to contact the builder to get things straightened out.

Arrived onsite for a vent hood this buttons that fell in. Upon inspection I found that the control was broken. I replace the control and tested unit and found unit operating as designed. I

"Arrived on site to inspect washer not spinning out the clothing. Upon further inspection, I found the washer out away from the f it had walked due to an out of balance load. I placed the unit back even with the dryer and placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I inspected the bellow drain and it is clear and the unit drained the water from the tub as designed. I found the customer is possibly using too much detergent is using pods and Oxy powder together which will cause too many suds and the unit will shut down if it detects too many suds. I contacted the owner and advised of my findings and made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed"

Arrived onsite for a washer not spinning out. I found an F7E1 and F7E6 error codes stored. I found the run capacitor open. I replaced the capacitor and tested the machine. All is working as designed. Call complete.

"Arrived on site and inspected vent hood and found blower motor does not fit installation area. Installation bracket Shown on page 5 of installation instructions is missing. Pass throughs for harness connections Is too small and keeps fan motor from mounting properly. Took multiple pictures and spoke with CS, either parts are not compatible Or there has been a change that is unknown. This is not a repair problem it is an installation Or compatibility problem. Builder is present and understands the issue, Job complete"

"Arrived on site and replaced drain pump diagnosed by previous technician, after replacing washer will still not drain. Removed and inspected hoses one at a time and found clothing items laying flat across drain on bottom of tub assembly keeping water from flowing, took pictures. Recommended to homeowner that small and thin items be placed in a garment bag when doing laundry to prevent this from happening again. Documented with tech line 7736152985"

Arrived onsite for a dishwasher not heating correctly. I found a F4E3 error and F7E1 error stored in the control. I found correct voltage to the wash pump and it was not running. I replaced the pump and ran the auto diagnostics cycle to reset the control and test the machine. All is working as designed. There were no water leaks present at the time of service. Call complete.

"Arrived on site to test u it for noise, tested unit found noise coming from metal heat shielding vibrating on unit frame, secured shielding and added foil tape to dampen noise, powered unit on, noise is now gone maintenance approved, unit is running as designed, no leaks detected job complete"

"Arrived on site for left burners having ignition issues . Found back left had cap upside down ,left front had debris under burner head . Cleared under burner head and corrected cap on rear . All burners are igniting properly. No gas leaks detected at this time. Job complete"

Arrived on site for dryer not tumbling. Upon arrival confirmed issue and found after disassembly of unit that the belt had broken. Found no motor or pully faults. Replaced belt and found unit working as designed. Call complete

"Arrived on site ,replaced center igniter . Still not clicking . Found igniter not plugged in igniter module. Plugged in and center burner is igniting . Nothing collected. No gas leaks detected at this time. Job complete"

Arrived on site for heater issues . Found heater element broken . Replaced element . Ran diagnostics got only heater error code . Test wash passed . No water leaks detected at this time. Job complete

"Arrived on site to test unit for broken door switch , tested unit for broken door switch, replaced part and tested unit is now running as designed, job completed"

"Arrived on site to test unit for door not sealing properly, tested unit found no failed parts in it, door is opening and closing properly, both sides of door are seeding on rubber stops, receivers and hinges are in perfect position,called tech line to document, sent multiple images per tech line all functionality of unit is with an engineer specifications, stated if the unit heats, gaskets sealing, and all components are functioning properly, then everything else is cosmetic and installation which unit is out of cosmetic warranty SR#7736159448, if customer is still not satisfied with results, advise then to call whirlpool customer service to see if they will do anything unit is running as designed, job complete"

Arrived on site for washer not filling correctly. Upon arrival found proper water supply and connections. Found no errors in diagnostics and unit passed in both diagnostics and quick wash cycle. Instructed customer due to energy/water regulation washer has a predetermined fill limit. Unit is working as designed call complete

Arrived on site for refrigerator with gap in gasket. Upon arrival confirmed issue and found top left side of right hand door not sealing correctly. Resealed/reshaped gasket and found door working as designed. Call complete

Arrived on site for not cooling. Upon arrival inspected unit and found FC cold and RC cool. Found upper half of evaporator covered in ice. Noticed evaporator fan is not running. Test fan and is bad. Cleared all ice. Forced defrost and operates correctly. Need to replace evaporator fan. Replaced fan motor Wp2315539. Test unit and fan now operates correctly. Job complete

"Arrived onsite for washer making a noise. On inspection found oil on the bottom of the unit. Removed the pulley found oil there, oil on actuator and capacitor. When the gearcase was removed the hub teeth were rounded off. Installed all the new parts and tested unit, the noise is no longer there. Calibrated the unit with new parts. No water leaks detected during service."

"Arrived on site to test unit for no ice production. Temps are correct, ice maker responding and filling as designed. Error code e5 present again. Control sending 5vdc to ice maker thermistor but not receiving voltage to ice maker. Jumped pink and tan wires entering cabinet at molex connection and could not get continuity through HV control connections p7-1 and p7-2. Techline indicated potential break in wire in cabinet. No further repairs recommended at this time as unit is being sent for review for harness damage in cabinet. Job complete. SR#7735918301"

"Arrived on site to test unit for not completing wash cycles. Found for shift fault and long/no fill. Ran diagnostics with no issues. Replaced control, motor run cap, and actuator. Ran quick wash cycle and verified going into cycles as designed. No leaks detected. Job complete."

Arrived on site and replaced previously diagnosed damaged rotor and slider. Ran unit in quick wash and verified advancing through cycles as designed. No leaks detected. Job complete.

"Arrived on site to test unit for no ice production. Found ice maker connection was not connected. Found connection was good and no signs of damage. Secured connection, ran diagnostics with no issues. Ice maker filled as designed. No leaks detected. Job complete."

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the key pad and control. And the unit regained functionality. I then ran a temp test at 350* and found unit operating as designed. I also adjusted customer to allow make sure that the oven door is shut firmly when in use

"Arrived on site to install previously diagnosed parts. Upon arrival I installed the new slider, rotor and stator. And tested unit and found unit operating as designed. Job complete"

"Arrived on site to install previously diagnosed and ordered part. Due to the cooktop being damaged, I removed and replaced the cooktop and transferred the bezels from the old cooktop to the new and tested. Unit is operating as designed. Job completed."

"Arrived on site for loud noise. Found evaporator fan cover not installed correctly from manufacture,installed cover correct.y noise no longer present"

"Arrived on site I am found dishwasher drain pump is running dry and its noisy. Allowed cycle to start and dishwasher is working properly. Now that there is water in it drain pump is running normally/quietly, job complete"

"Arrived onsite to replace faulty compressor. Unit R134a. Replaced compressor, dye dryer and access valve. Pulled vacuum and held. Charged per spect and powered unit. Unit is functioning properly. Job complete"

"Arrived on site and Customer is experiencing dryer gets noisy after running for at least 8 to 10 minutes. found dryer is heating properly but found airflow is showing Blocked/clogged/restricted. Took one picture. Dryer is overheating which is causing it to rattle. With vent hose off observed dryer run for 10 minutes quietly. Recommend it to homeowner that vent to the exterior of the home be cleaned/cleared by a service, dryer should not be used until this has been done properly, job complete"

Arrived onsite for washer hitting the walls. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Ran test cycle and all complete as normal. Spoke to customer and found that unit may have been loaded off balance. Tested all components and unit is functioning as designed. Instructed customer on proper loading. Job com.

Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found frost buildup on evaporator cover. Ran diagnostics and forced defrost. Unit did energize. Replaced control. Control was marked with double sticker. Advised customer manually defrost unit then restart. Is symptoms persist recommend ordering defrost thermistor and UI. Job complete

Arrived onsite for door alignment concern. Found door had not had cabinet face yet installed. Made manual adjustment to door alignment to correct. Unit is now aligned and operating properly. advised Customer on repair. All checks good.

Arrived onsite for refrigerator not functioning properly. Upon arrival customer declined service. Did use prescreened control to service another unit in 304. Job complete

Arrived onsite for complaint of shutting off after 30 seconds of use and having to be unplugged and replaced in to restore function. Tested unit and unable to replicate any symptoms. Cooling fan running properly and control operating as designed. Advised that in event of ongoing failure control and filter board will be ordered.

Arrived on site to replace tub gasket. Replaced gasket test unit and unit test good job complete. No leaks present at this time.

Arrived on site to test unit for unit not dissolving soap. Test unit and found unit not getting any water. Opened water valve under sink test unit and unit test good job complete.

Arrived on site to test unit for F8E0. Replaced upper cooling fan test unit and unit test good job complete.

Arrived on site to test unit for oven not getting to temp. Test unit and found unit at average temp to be correct. Showed customer how to calibrate the oven job complete.

Arrived on site to replace turn table motor. Replaced motor test unit and found unit making noise from vibration. Took unit down and no noise job complete.

Arrived on site to test unit for F1E0 interior control. Replaced control test unit and unit test good job complete.

Arrived on site for left side control panel wobbly . Tightened down bracket screws . No other issues found . No gas leaks detected at this time . Job complete

Arrived on site for washer leaking . Checked and found nothing wrong with bellow . Ran diagnostics only oversuds error . Ran diagnostics manual and auto test with top off . No water leaks detected. Drain stand is normal. Did find some water coming from dispenser . Replaced draw . Reran auto test . No leaks detected at this time. Job complete

"Arrived on site to install parts ordered by previous tech. Installed new console and tested, unit is now operating as designed. Job completed."

Arrived on site for range not working. On inspection found the oven had a error F1E1 control board lost communication. The remedy said to kill power for a few minutes and try again. If the error returns it says to replace the control board. Informed the customer on the issue and if the error returns she will call back. No gas leaks detected during service.

Arrived onsite for a microwave that is not heating and making a weird noise. The customer stated it makes a loud humming noise. I tested the unit confirming the noise coming from the HV system and found the magnetron not firing. The customer also stated the unit does not vent correctly and blows out the top filter causing grease to build up on the cabinets. I found the damper not fitting in the house air duct correctly because the duct is to low not allowing the dampener to go all the way inside the duct. I explained to the customer that the house duct needs to be corrected. I found the capacitor open and the diode burned up causing the no heat condition. I found the magnetron and HV transformer both in spec. I replaced the diode and the capacitor. I tested the unit and found it putting out 1000 watts and working as designed. Call complete.

"Arrived on site for dryer, inspected unit and work area. Customers complaint was the door seal was ripped. I removed the old seal and installed the new one. I asked customer to allow 24hrs for the adhesive to cure. Job completed."

"Arrived on site for dryer, inspected unit and work area. Customers complaint was unit would stop and not dry clothes. Called techline and spoke to Rich SR#7736154451 and did some testings and found that the motor was defective. Replaced the drive motor and tested. Unit is now operating as designed. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was white stuff on the filter screen. Inspected unit and customer had dishwasher running when arrived and found that there was paper on the inside. Customer was not aware on how to remove the filter. I showed customer how to operate and unit is operating as designed."

Arrived on site for washer inspected unit and work area. Customers complaint was washer making noises. Ran diagnostics and found no stored error codes. Tilted unit backwards and found no oil on the rotor and stator indicated to a good gear case. I did find the bolt to the motor lose I used loctite to make bolt did not back out again. Ran a regular cycle for about 20 min and everything sounded normal. Unit is operating as designed and no leaks where observed during service.

"Arrived on site. Found a defective led module,per service pointer removed all leds,installed updated leds all lights working as designed AUTHO S84638"

"Arrived on site for loud noise. Diagnosed loud noise from compressor compartment,removed cover found noise from condenser fan housing,adjusted housing noise no longer present"

"Arrived on site and inspected oven and found interior light is on, light button on control panel registers when touched by light does not turn off. Customer does not have Oven connected to Wi-Fi. When oven is set into diagnostic cycle light will turn off and on properly. Also verified bake element is working, After exiting diagnostic cycle interior light is off. Recommended that homeowner connect oven to Wi-Fi and allow it to days for any updates. If issue continues control panel can be replaced again, job complete"

"Arrived on site. Found a defective led module,per service pointer removed all leds,installed updated leds all lights working as designed AUTHO S84638 ; used 4 W11632139 (Led module) from stock"

Arrived on site. Found unit off balance adjusted unit tested spin cycle unit working as designed.

Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found frost buildup on evaporator cover. Ran diagnostics and forced defrost. Heater did energize. Found control giving issues. Control was marked with double sticker. Use part from call 375114. #W11546609. Job complete

"Arrived on site to test unit for not dispensing ice, tested unit found impeller is broken off from motor, replaced parts and tested unit is now dispensing ice properly job complete"

"Arrived on site for dryer not heating . Found element coil broken . Job complete"

"Arrived onsite for leaking water from filter area. Upon arrival, inspected unit and found seals on filter have failed. Need to replace filter.

Arrived onsite to replace faulty console. Replaced console and tested. Unit is functioning properly. Customer will monitor and report back if control is having any intermittences. Job complete. Job complete

"Arrived on site to install previously diagnosed and ordered parts. Due to the failed sealed system, I removed and replaced the compressor, UV dye drier, access valve, pan heater, evaporator, ice maker and left side support rollers. Vacuumed the system and installed 7.75oz of R134a refrigerant and monitored pressures. Pressures are holding good and unit is beginning to cool. Removed and replaced the left side support rollers assembly and removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the front right bulb base being shorted, I removed and replaced the base and installed the bulbs the customer had and tested. Unit is operating as designed. Job completed."

Arrived onsite for a washer not draining. I found a pair of ankle socks in the drain hose between the tub and pump. I took one pic. I removed the socks and tested the machine. All is working as designed and the unit drains good now.

Arrived onsite for a washer that makes a clicking noise and struggles during the spin cycle. The customer stated it makes the clicking noise in agitate also. I found the gearcase with a bad spot in it causing a drag when turning the basket by hand. I checked the lower unit components and found the rotor screw had backed out and there was gear oil everywhere under the machine. I showed the customer. I found all the lower unit parts in good condition except the gearcase.

Arrived onsite for a dishwasher not draining the water out. I found the drain pump with the correct voltage and not working. I replaced the pump and tested the machine. All is working as designed. Call complete

"Arrived on site for frost in freezer. Checked door seal good gasket sealing to cabinet,raised freezer door checked seal good.

"WRX986SIHZ00 Arrived to inspect no ice. Upon arrival, the customer advised me the unit has, since calling in about the ice, lost its ability to keep items frozen within the FC. FC temperature measured at 25?F and RC was 40? The FC had not been opened for many hours, prior to my arrival. The compressor could be heard running and the front of the condenser was cool (floor/room temp) to the touch. I found the braze joint at the dye drier had failed and was showing signs of long-term leakage. Tapping the system, the static pressure was 19/19. I recovered the system and then corrected the leaking the sealed system. I vacuumed to 210 microns and allowed the unit to sit for an additional 15 min. Holding vacuum, I charged with the MFG prescribed refrigerant charge. The unit started cooling as designed. Operational test good, no leaks observed during service.

Arrived on site for refrigerator not making ice. Upon arrival confirmed complaint and found icemaker only received 90-110 volts but wouldnt run. Traced issue to RF emitter/receiver. replacement of W10757851 control emitter. call complete

Arrived onsite for refrigerator leaking. On inspection found water by the compressor and all over the floor. When I was looking for the leak water from the top of the unit was hitting in the head. Saw water running down the back of the unit into the tray where the compressor sits. On further inspection found the icemaker fill tube had a hole in it and was spaying the bottom of the cabinet and running down the back of the fridge. Replaced the fill tube and tested unit. No more leaks and the unit is operating as designed now

Arrived onsite to install dryer vent. Installed the dryer vent and leveled the unit out. The unit is working as designed.

Arrived on site to test unit for not spinning. Found belt popped off and damaged. Recommend replacing belt. If wishing to proceed would need drive belt WPW10260319.

Arrived onsite for washer leaving clothes wet at the end of the cycle. Upon arrival inspected unit. Ran diagnostics and recorded E48 control not reading latch. Ran test and all seemed to be functioning however diagnostics mode was staggering in step mode. the same error code would appear. Notified customer that an intermittent latch failure could be causing the issue. Power cycled unit and told customer to run a small load. Called customer back in the evening and customer stated unit was now functioning properly. If symptoms persist recommend replacing latch and potentially control.

Arrived onsite to replace electrodes (2) and harness. Replaced parts. Tested unit and unit is functioning properly. Job complete .

Arrived onsite for f6e0. Power had not been cycled. Turned off power at the breaker and cleaned and secured all connections between the console and the control. Restored power and tested. Unit is now operating as designed according to the trouble shooting guide. Advised customer on repair.

Arrived on site to replace orifice kit test unit and unit test good job complete. Job complete.

Arrived on site for refrigerator tripping breaker upon power up. Upon arrival confirmed complaint. Upon further testin* I found resistance to compressor windings at 4.5 and not grounded. Found stable 120 power supply. Used tester S.Dev. And found steady amp draw at 0.8amp for over 15 minutes I replaced start device. Found unit running stable with.8amps. Informed customer to give unit 24 hrs to stabilize temps. Call complete

"Arrived on site for no cool. Room temperature in both sections compressor and fans running,ran diagnostics test 4 no frost forming on evaporator diagnosed a leak in the system

"Arrived on site. Found mold on dispenser ice door and clogged fresh food drain. Replaced ice door and motor assembly,removed compressor cover disconnected drain tube,cleared out obstruction in drain checked water flow through drain good.

"Arrived on site and found saved error codes F3E3, F0E7, F0E9, F0E5, inspected gearcase and found it is leaking oil. Attempted to remove wash plate and it is seized.

"Arrived on site to test unit for freezing food in RC, tested unit found damper open, ran diagnostics and found it trying to close but ceasing up half way causing cold air to constantly flow into RC, need diffuser box to fix issue, ordering part rescheduled ordrng 1 W11645127 (Diffuser)"

Arrived on site and inspected refrigerator and found it is not dispensing ice. Found impeller spins freely motor is stripped. Prescreened motor did not arrive in time for service call. It is needed to complete repair; O-emld tckt

Arrived onsite for a refrigerator that has stopped producing ice. Upon inspection I found that the fill tube was clogged with ice which is a sign of the water valve weeping. I also noticed that the right door gasket was torn badly. I am ordering the gasket and the valve and replacing with the parts that were sent with me today. And rescheduled return for 04/17/23; ordrng 1 W11043013 (VALVE) and 1 W10830055 (GASKET-FIP)

"Arrived onsite for washer not starting a cycle. Upon arrival inspected unit. Found once plugged in, drain pump would continue to run. Tried canceling cycle and running diagnostics but would not function. Got unit to fill for a few seconds then stopped and drain pump started again. Did record error code for pressure system fault. Ordering control and harness. Returning with drain pump. ; ordrng 1 W11513246 (Control) and 1 W11643701 (Lower harness)"

"Arrived onsite to install previously diagnosed parts up arrival I installed the new motor, cap, and actuator and tested unit and found unit no change I replaced the harness and found no change. I am ordering the control, gearcase, and cam. Office to reschedule ; ordrng 1 W11603810 (CNTRL-ELEC) and 1 W11454741 (GEARCASE) and 1 W10721967 (CAM)"

Arrived on site for door does not stay closed. Upon arrival inspected unit and found door catch assembly has failed. Need to replace door catch assembly. Ordering door catch assembly and door catch bezel. Office to reschedule ; ordrng 1 W10669023 (Bezel) and 1 WPW10610880 (Catch)

"Arrived on site for broken agitator. Upon arrival inspected unit and found agitator couple has failed. Ordering couple, bolt and screw. Office to reschedule ; ordrng 1 W11561052 (Agitator couple) and 1 W10772621 (Bolt) and 1 W11596047 (Screw)"

"KURL114KSB00 Arrived to instal previously diagnosed and ordered part. I installed the control that was ordered by prior tech and there was no change. I elected to instal the UI and still no change. I verified all loads and sensors, the unit finally engaged and this unit is one of the type that has a several minute dwell time prior to cooling system engagement. I found the cause of the beeping was loss of cooling and the unit has a failed sealed system. There was no heat on the high side and only a 5-10 degree cooling at the evap for. Gurgling could be heard within the evaporator and I suspected a low side leak. During inspection, I found the rubber protector on the evaporator split and contacted the tech line, tech Butch. I advised of my findings, but the tech said that the compressor will still need to be replaced prior to any further steps. File# 7736146659. Office to order compressor, service port and dye drier. Please allow two hours for sealed system service. System is completely copper. No water connects to unit.; ordrng 1 W11596021 (Compressor) and 1 W10913906 (Access port) and 1 WPW10143759 (UV Drier) and 1 TwoHoursSealedSystemService (2 hours) and 1 R600asystem (All copper)"

Arrived on site for SAFETY burning smell. Upon arrival customer states that the issue she is having is that unit no longer spins. Unit is unplugged. Restored power to unit and ran diagnostics. There are no saved error codes. Ran automatic test cycle and unit passed test including spin test. Ran a drain and spin test and unit spins correctly. Noticed the control acting weird during certain instances. Need to replace control. Contacted SAFTEY Team. Notes were documented for the not able to duplicate the burning issue. Office to reschedule ; O-emld tckt

Arrived onsite for rc not cooling. On inspection found a block of ice on the fc evap. Was going to order thermistor but it is not field service able. Tech support Said that we need to get a reading of the thermistor and if it is out of range have to call Tech support. Informed customer that the system needed to be defrosted when we come back.; ordrng 1 W11624942 (Wire harness) and 1 W11262026 (Damper)

Arrived onsite for a wall oven with the fan running continuously. I found an F3E1 stored error code. I found the lower oven temperature sensor showing open from the main control. I pulled the oven and tested at the sensor and found it open. Ordering W11598120 sensor. ordrng 1 W11598120 (Sensor)

"Arrived onsite for a microwave that is not operating properly. Upon inspection I found that there was some damage to the raper of the unit, upon further inspection I found that the transformer was shorted out. I am ordering the transformer, mag, cap and diode. And also the raper. Office to reschedule. ; ordrng 1 W11256462 (DIODE) and 1 WPW10574736 (CAPACTR-MG) and 1 W11545871 (TRANSFORMR) and 1 W11391712 (MAGNETRON) and 1 W11446916 (WRAPER-CAB)"

Arrived onsite for a microwave thats arcing in the cabinet. I found the wave guide cover causing the issue. The mag antenna is in good shape at this time. Ordering WB34X21271 MICROWAVE WAVE GUIDE COVER. ordrng 1 WB34X21271 (MICROWAVE WAVE GUIDE COVER)

"Arrived onsite for a refrigerator that the left side deli drawer will not close fully and stay gapped open about a 1/4 inch sometimes and the dispenser button will stick and the customer has to pull the pad out by hand then the dispenser stops. I could not duplicate either problem at this time and I tried the drawer and the dispenser multiple times. I could feel a rough spot in the dispenser paddle when depressing and releasing it. Need to replace the pad, spring and shield for the dispenser issue and explained to the customer that all we can do it replace the left and right side closure for the left deli drawer. The parts breakdown wasnt clear for the right closure for the left drawer so Im ordering both closures for the center divider. Ordering W11109510 pad, W11109505 spring, W11109614 shield, W11397195 deli drawer left closure, W11242545 left hand center divider closure, W11242573 right hand center divider closure, 2EA W10737605 Screw, & 2EA W10737730 Rivet Nut. Office to RS.; ordrng 1 W11109510 (Pad) and 1 W11109505 (Spring) and 1 W11397195 (Adapter) and 1 W11109614 (Shield) and 1 W11242545 (Left hand center divider closure) and 1 W11242573 (Right hand center divider closure) and 2 W10737605 (Screw)s and 2 W10737730 (Rivet nut)s"

"Arrived on site to install previously diagnosed and ordered parts. Due to the RC evap thermistor being bad and RC section not going into to defrost mode, I removed and replaced the RC evap cover with thermistor and hv control. When I went to replace the right RC door gasket, I found the gasket to be wrongly packaged as I got the FC door gasket. The packaging had the correct part number. Tested the unit and it is operating as designed. Notified the office of the issue and ordered the right RC door gasket and CNOTE-RETURNING TECH TO INSPECT. Office to schedule return service. No water leaks observed during service.; ordrng 1 W10917313 (Right RC door gasket) and 1 CNOTE (TECH TO INSPECT DOOR GASLET BEFORE RETURNING)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the defrost element and defrost bimetal failures, I was remove and receive both parts. However, while replacing the element, the new part broke (glass). I advised the customer of the issue and notified the office to reschedule as soon as possible due to the customer having only one refrigerator. I am ordering the defrost element and will replace it and the bimetal upon return service. No water leaks observed during service, office to schedule return service.; ordrng 2 WR51X10132 (Element)s"

Arrived on site and replaced previously diagnosed compressor. Installed UV drier and access port. Vacuumed system and unable to complete call due to faulty charging scale. Office to reschedule. Needing r600a. ; O-emld tckt

"Arrived on site to test unit for not starting. Verified unit receiving proper voltage but not starting. Found bad thermal fuse. Used dummy thermal fuse, fuse was damaged in packaging. Found unit working as designed and ventilating properly. Element cycling as designed. Recommend replacing cutoff with high limit thermostat, thermistor and thermal fuse per Techline. Office to reschedule. SR#7736148821; ordrng 1 WP8577274 (Thermistor) and 1 W10909685 (Thermal fuse)"