Service History 518 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near Austin, Texas 78747

Leonardo

Job Details: 05/09/2023

Arrived on site to test unit for no power. Test unit and found correct voltage found customer did not know about light switch on wall to turn power on to the unit. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Manor, Texas 78653

Joe Z

Job Details: 05/09/2023

"Arrived on site for not operating and has water in tub. Upon arrival ran diagnostics and got error code F9-E1 long drain, ran a drain and spin and drain pump will not energize. Raised the unit to inspect drain pump. Found harness to drain pum is not secure. Secured connection and test unit. Drain pump now energizes and drains water correctly. No leaks present at this time. Job complete"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Belton, Texas 76513

David Z

Job Details: 05/09/2023

Arrived on site to replace strike to resolve washer not starting. Replaced strike and tested. Verified proper function. Repair completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Austin, Texas 78758

Vincent

Job Details: 05/09/2023

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was unit had stop dispensing water and making ice. At arrival CX explained unit started to work fine again. Called techline to document and spoke with Kert SR#7736366311. Installed the caskets and used sealer. Unit should operate as designed. Advised customer to monitor it for a couple of days. No leaks where observed during service. Job completed."

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near San Marcos, Texas 78666

Andrey

Job Details: 05/09/2023

"Arrived on site to replace previously diagnosed external drain pump, reservoir drain pump, recirculating pump, reservoir, reservoir water slide, waterslide hose, dispenser and tube, replaced parts and tested, unit is running as designed, unit has made one sheet of ice

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Austin, Texas 78749

Scott

Job Details: 05/09/2023

"Arrived on site for no heat dryer . Getting correct voltage at block . Checked thermostats and fuse , hound heating element has failed . Replaced element . Unit now heating properly. Customer recently had vents cleaned before service .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Round Rock, Texas 78665

Vincent

Job Details: 05/09/2023

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R134 5.5oz. Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Leander, Texas 78641

Kimo

Job Details: 05/09/2023

Arrived onsite for a washer that is showing error code F2E2. HMI Disconnected. Upon putting the unit in diag mode I found that this code was stored. I replace both the control and ui. Then check the gear case and the motor and found them all good. Then I tested the unit and found unit operating as designed.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Killeen, Texas 76549

Tyler

Job Details: 05/09/2023

Arrived on site for dishwasher not draining and lower spray arm melted. Upon arrival confirmed damaged spray arm and tested unit. Found no clogs and dishwasher draining on multiple tests without leaks. Informed customer to let us know if issue reoccurs. Call complete

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA01

Near Buchanan Dam, Texas 78609

Maurice R

Job Details: 05/09/2023

Arrived onsite for ice machine not making ice. The ice machine was working and there was a ton of ice. The customer wanted the unit clean and a filter installed. I started the clean program and told the customer that it need to run for 90 minutes and I installed the filter at that time. The user is operating as designed and no water leaks detected during service.

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Dripping Springs, Texas 78620

Luis

Job Details: 05/09/2023

"Arrived on site. Per customer unit defrosted at time of visit unit cooling correctly no excessive ice build up on evaporator fan running items all frozen,replaced main control"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrx735sdbm04

Near Lakeway, Texas 78738

Luis

Job Details: 05/09/2023

"Arrived on site for noise complaint. Found loud vibration noise while compressor running,removed compressor cover adjusted condenser coil lines near compressor noise no longer present.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near New Braunfels, Texas 78130

Andrew

Job Details: 05/09/2023

Arrived on site to test unit for loud noise when filling. Found no stored error codes. Ran diagnostics and customer stated noise was when unit is filling. Showed customer design of valves and fill housing. Advised noise is normal part of operation and unable to change design. No leaks detected. Job complete.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX305ESS2

Near Waco, Texas 76710

Jonathan M

Job Details: 05/09/2023

Arrived on site for an ice machine that is making too much ice. Inspected unit and work area. Did confirm the customers complaint and replaced the bin thermistor. The unit again at work and operate as designed. Call complete.

We serviced a

KITCHENAID OVEN

Model KOSE500ESS

Near San Marcos, Texas 78666

Kevin

Job Details: 05/09/2023

"Arrived on site and found oven is showing F9E0 and is unresponsive, replaced control board and it will now begin a bake cycle and is working properly, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near San Marcos, Texas 78666

Kevin

Job Details: 05/09/2023

"Arrived on site and inspected microwave and found at this time display is working properly. Confirmed all other functions are working normally, job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS01

Near Burnet, Texas 78611

Maurice R

Job Details: 05/09/2023

"Arrived onsite for icemaker leaking water. On inspection found water spots under the pump. It looks like the water was running down the side and under the pump to the floor. When I removed the pump,you could see where it is leaking at. Installed a new pump and tested the unit. Customer is going to let it run for a couple of days while he is at the lake house. He will call if a leak appears again."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Pflugerville, Texas 78660

Vincent

Job Details: 05/09/2023

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit not working. Entered diagnostics and revived error codes F4E3, F7E1 & F2E1. Replaced sump&motor and retested unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Georgetown, Texas 78626

Lou

Job Details: 05/09/2023

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not illuminating in the back right corner vent. I disassembled the unit and tested the element, cutoff and thermostat and found the element is bad. I removed and replaced the element and cleaned the inside of the unit and reassembled. Retested and the unit is operating as designed. No lint observed at the end of service, job completed."

We serviced a

WHIRLPOOL FREEZER

Model KRMF706ESS01

Near Manor, Texas 78653

Joe Z

Job Details: 05/09/2023

"Arrived onsite for unit not powering on. Upon arrival, inspected unit and there are no interior lights and both ui are dark and not responding. Power cycled the unit and unit then powered on. Ram diagnostics and all sensors pass. Customer mentioned that ice maker had stopped producing as well. Ice maker shows no error codes. Icemaker is filling with water correctly. Found ice box fan is not operating .

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Temple, Texas 76502

David Z

Job Details: 05/09/2023

"Arrived on site to install new gsd bslve to resolve unit not properly running bake and broil elements. Replaced valve and adjusted broil shutter. Verified proper operation and flame health, and no gas odors were present. Repair completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Killeen, Texas 76542

Tyler

Job Details: 05/09/2023

Arrived on site for refrigerator not making ice. Upon arrival found bucket half full and water in ice maker starting to freeze over after a fresh harvest had recently completed. Found temps in fc/rc at 10/37 on arrival. Called techline and reported findings. Sr#7736361327 techline stated this model can take a minimum of 3 days(or longer) to fill bucket with ice and unit is working as designed. No leaks present call complete

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near New Braunfels, Texas 78132

Andrew

Job Details: 05/09/2023

Arrived on site and replaced previously diagnosed RC gaskets and FC door and gasket. Formed with heatgun. Door gaskets sealing properly. Advised to leave doors closed for about 2hrs to allow to cool down with shape of cabinet. No leaks detected. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Holland, Texas 76534

David Z

Job Details: 05/09/2023

"Arrived on site to diagnose dishwasher not cleaning dishes. Found wash motor is not running at all when tested, all other functions working properly. Replaced wash motor and tested. Verified proper function and no leaks. Repair completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Lakeway, Texas 78734

Luis

Job Details: 05/09/2023

"Arrived on site. Replaced the compressor,evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered uni5non checked low side pressure good,checked frost pattern good autho W16UXV0APL1"

We serviced a

KITCHENAID WINE COOLER

Model KUWL214KSB00

Near Whitney, Texas 76692

Jonathan M

Job Details: 05/09/2023

"Arrived on site for a wine cooler that has a dent on the left-hand side of the wine cooler. Inspected unit and work area. The customer advised that the box was undamaged as soon as they pulled the wine cooler out that they noticed a huge dent and gash in the left hand side. I did verify the damage and took photos. I called Whirlpool Techline and spoke to Rich SR# 7736362390. He had me send some photos to him to verify damage and advised that based on the damage. He advised to give the customer the phone number and that whirlpool will be contacting them within the next 3 to 5 business days. Call complete."

We serviced a

LG DRYER

Model DLE2101W

Near Leander, Texas 78641

Gerry C

Job Details: 05/09/2023

"DLE2101W Arrived to inspect noise. I found debris had fallen into the air intake plenum and I removed it. Vacuuming out debris from within the chassis, I then verified the unit heated and cycled as designed. Operational test good. 2nd appliance service call and 30 min.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Elgin, Texas 78621

Joe Z

Job Details: 05/09/2023

Arrived on site for RC not cooling. Upon arrival inspected unit and entire evaporator is covered in ice. Ran diagnostics and all sensors passed. Could not get heater to energize during force defrost. Melted all ice with steamer and blower. Found harness to heater is not secured. Secured connection and now can force heater to energize. Heater is pulling 1 amp. Unit is operating as designed. Job complete

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Austin, Texas 78742

Scott

Job Details: 05/09/2023

Arrived on site for drain pump running . Found unit in drain mode . Did power button reset . Ran diagnostics no error codes . Pass diagnostic test . Found also outlet has a hot neutral. Recommendation to fix ground issues . No water leaks detected at this time. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Cedar Park, Texas 78613

Kimo

Job Details: 05/09/2023

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the rollers and the element and tested the unit and found unit operating as designed.

We serviced a

LG REFRIGERATOR

Model LFXC24796S/00

Near Georgetown, Texas 78633

Lou

Job Details: 05/09/2023

"Arrived on site to inspect refrigerator water filter issues. Upon further inspection, the customer advised that they are having difficulties replacing the water filter and cannot get a new filter installed and its leaking as well. I removed the food items and the top shelf and I was able to get the filter installed and I demonstrated to the customer the easier way to install it. Once installed, I did not find it leaking water. Tested the water dispenser and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1170LW00

Near Harker Heights, Texas 76548

Tyler

Job Details: 05/09/2023

Arrived on site for microwa randomly tripping breaker. Upon arriving I found unit had power. Ran multiple 5 and 10 minute ice and water bowl tests but couldnt replicate breaker tripping. Called techline and spoke with Rob sr#7735799852. Found gfci breaker is cause of issue. Microwave isnt the issue or it would be causing breaker to trip on every single use. Will need findings reported to PM. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Kyle, Texas 78640

Leonardo

Job Details: 05/09/2023

Arrived on site to test unit for unit falling. Found hinges broken. Replaced hinges test unit and unit test good job complete.

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US0HS00

Near Leander, Texas 78641

Gerry C

Job Details: 05/09/2023

"WCG97US0HS00 Arrived to inspect no operation. The customer described an issue with ignition, after cleaning the burners. I inspected and found the unit operating as designed and provided cleaning and operation instructions to the customer. Operational test good, no gas leaks detected during service."

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE00

Near Santa Clara, Texas 78124

Andrey

Job Details: 05/09/2023

"Arrived on site to test unit for power outage light on, tested unit found that once acknowledged, the light turns off, unit is only stating that there was a power outage, smudges on the door are factory oil marks and can be removed with proper cleaner, advised contractor to use different cleaner if one does not work, freezer door is hitting cabinet advised contractor to create a 1/8 gap between RC and FC door, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB00

Near Leander, Texas 78641

Kimo

Job Details: 05/09/2023

Arrived onsite for a refrigerator that is not making ice . Upon inspection I found that the ice maker harvested with no issues and there was ice in the ice bin. I did fin that the freezer door was not sealing properly which could cause issues with ice production. I adjusted the doors and the chassis and found that the doors are now sealing well. Job complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Rogers, Texas 76569

David Z

Job Details: 05/09/2023

"Arrived on site to diagnose washer not starting. Customer says unit would lock, spin and skip to done. Tested unit on several cycles and found all of them working properly. Voltage and polarity good, drain good. Found no error codes and no capacitor sauce under the unit. Unit is working as designed at time of service. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Seguin, Texas 78155

Andrey

Job Details: 05/09/2023

"Arrived on site to test unit for no ice and no water dispensing, tested unit found customer has not allowed to reservoir to fill up all the the way, help down the paddle for 10 -15 seconds and water started to flow, ice maker completed diagnostics cycle and filled with water, unit is running as designed, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE254ESS2

Near Round Rock, Texas 78681

Kimo

Job Details: 05/09/2023

Arrived onsite for a DW that is leaking upon inspection I found the leak coming from the sump&motor. I installed the new sump&motor and tested the unit and found that the leak was gone and the unit operated as designed

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Austin, Texas 78744

Scott

Job Details: 05/09/2023

"Arrived on site for range tripping breaker still. Ran bake test first . Unit tripped breaker as soon as broiled came on to assist . Ran broil only and preheated normally . Ran bake and was on for 30 mins , did not trip breaker . Called tech line . Re ran all voltage and amp and tech recommended changing breaker . Sr 7736365764. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near San Marcos, Texas 78666

Andrey

Job Details: 05/09/2023

"Arrived on site to replace previously diagnosed sump assembly, replaced part and tested, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Kimo

Job Details: 05/09/2023

"Arrived onsite for a washer that is making a rattling noise when in drain and spinning. Upon testing the unit I could,not duplicate the noise I did howler leave the unit and ran the unit several time and found all normal. No leaks found at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Belton, Texas 76513

David Z

Job Details: 05/09/2023

"Arrived on site to diagnose refrigerator that was not cooling in the RC. Examined and verified high temps in RC, and colder temp in freezer. Found no cold air coming into RC with damper open. Removed evap cover and found evap was covered with ice, down to the sides of the evap casing as well. I tested the defrost system and verified unit will turn on a forced defrost. I reset the unit and set defrost to static / standard. Melted down all the ice buildup in freezer. Advised customer if issue returns we will need to replace the FC harness and control.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508ESS2

Near Austin, Texas 78738

Luis

Job Details: 05/09/2023

"Arrived on site found unit makes too much ice and doesnt drain,replaced defective drain pump and bin thermistor ran diagnostics water drained from pump no leaks at tubing or water connections"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78758

Wesley

Job Details: 05/09/2023

Arrived onsite and replaced control per diagnosis. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near New Braunfels, Texas 78130

Andrew

Job Details: 05/09/2023

Arrived on site to test unit for tripping breaker when icemaker on. Found ice mold was leaking causing water to leak and build up in icemaker motor components. Replaced icemaker and harness using kit. Unit working as designed. No leaks detected.

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Austin, Texas 78731

Scott

Job Details: 05/09/2023

Arrived on site for unit not starting and cant get lint filter back into unit . Found screw from manufacturing he fallen into slot for screen . Instructed on holding start button down till all lights on panel are lit . No other issues found . Job complete

We serviced a

WHIRLPOOL OVEN

Model RMC275PVS01

Near Burnet, Texas 78611

Maurice R

Job Details: 05/09/2023

"Arrived onsite for previously diagnosed parts. Installed the transformer in the unit, tested 5he MW and heated a cup water for 2 minutes and it was 210?. The unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Woodway, Texas 76712

Jonathan M

Job Details: 05/09/2023

"Arrived on site for a refrigerator that is frosting up in the freezer section over the evaporator coils. Inspected unit and work area. Ran the unit through the defrost circuit test and found the defrost thermistor shorted, indicating a good defrost thermistor. Gained access to the control and checked resistance through the heater. Found 30 ohms of resistance through the heater, indicating a good heater. Took an amp draw off of the heater wire after forcing it through defrost and found registering 3.7 to 3.8 A under load. found the evaporator fan and refrigerator and freezer thermistors within range. Spoke to SW, and was advised that based on all these checks the issue would most likely be with the main control.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Killeen, Texas 76549

Tyler

Job Details: 05/09/2023

Arrived on site for refrigerator making a loud noise. Upon arrival confirmed issue. Found cause of noise was refrigerant lines in compressor compartment touch8ng metal housing. Added sound pads and repositioned foam blocks behind unit to proper position. Dampened noise as much as possible and found unit working as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Elgin, Texas 78621

Joe Z

Job Details: 05/09/2023

Arrived on site to install previously ordered parts. Upon arrival replaced control. Removed evaporator cover to access heater. Found harness to heater is not secured. Checked resistance of thermistor and is good. Checked resistance on heater and is good. Secured connection to heater and forced heater on diagnostics and pulling correct amperage. Confirmed heat from element. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Round Rock, Texas 78681

Kimo

Job Details: 05/09/2023

Arrived onsite for a refrigerator that is not cooling. Upon inspection I found that the refrigerator was running I checked the compressor and found it running at 1.2amos I checked the evap and found a good frost pattern and the evap fan running. I checked the heater and found it good. I replace the control and found the unit operating as designed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Georgetown, Texas 78633

Lou

Job Details: 05/09/2023

"Arrived on site to inspect microwave not working. Upon further inspection, I found the clock on and keeping time. The customer advised the unit doesnt heat. Using my microwave tester, I tested the unit for 30 seconds and found it not heating. I pulled the unit down from the wall and removed the cover. Tested the magnetron, capacitor, diode and found them bad. I removed and replaced the magnetron, capacitor and diode and retested. Unit is operating as designed. I reassembled the unit and placed it back in its space and retested and unit continues to operate as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model wdt750sahz0

Near San Marcos, Texas 78666

Kevin

Job Details: 05/09/2023

"Arrived on site and found saved error code 4/3, 6/1, 7/1. Found during diagnostic cycle that wash motor has failed. After replacing wash motor dishwasher is working properly. Recommended the customer run hot water at sink until its hottest point before starting the dishwasher. Also discussed correct detergent usage, job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Clifton, Texas 76634

Jonathan M

Job Details: 05/09/2023

Arrived on site for a washing machine that has a loose agitator. Inspected unit and work area. Customer advised the agitator completely snapped during a wash cycle a week ago. Did confirm the agitator was broken and replaced the agitator. Tested the unit and the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL COOKTOP

Model WFE525S0JZ0

Near Santa Clara, Texas 78124

Andrey

Job Details: 05/09/2023

"Arrived on site to test unit for cracked cooktop, customer stated that they were cooking and heard a crack, inspected top found no impact point but to Is cracked do to stress, replaced top, unit now functioning as designed, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Santa Clara, Texas 78124

Andrew

Job Details: 05/09/2023

Arrived on site to test unit for not drying properly. Found no stored error codes. High drain loop is installed. Ran diagnostics and verified element engaging. Advised customer to purge cold water from sink prior to using unit. Also advised on use of rinse aid and leaving door open when cycle completes for optimal drying. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Austin, Texas 78748

Leonardo

Job Details: 05/09/2023

Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Waco, Texas 76701

Jonathan M

Job Details: 05/09/2023

"Arrived on site for a roof range. That is not making it past pre-heat. Inspected unit and work area. Customer advised the unit does not seem to get over 200? in the oven and they just bought this. Were on the unit through diagnostics, and did not find any stored air codes. tested the bake and broil elements and found them both working. Went to set a bake cycle and found the unit was set up in Celsius not Fahrenheit. Switch the unit over to Fahrenheit temperature units and tested the unit. From the unit heat up two or 350?F big and the unit is working as designed. Call complete."

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Austin, Texas 78723

Joe Z

Job Details: 05/09/2023

"Arrived on site to install previously installed parts. Replaced terminal block, terminal kit, and cord. Test unit and is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Canyon Lake, Texas 78132

Andrew

Job Details: 05/09/2023

Arrived on site to test unit for random humming/vibration sounds. Ran compressor at different speeds and found all noises are normal and part of normal operation. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM04

Near Manor, Texas 78653

Joe Z

Job Details: 05/09/2023

Arrived on site to install previously ordered parts. Installed new icemaker and fill valve. Test unit and is operating as designed. No leaks present at this time. Job complete

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Seguin, Texas 78155

Andrey

Job Details: 05/09/2023

"Arrived on site to replace previously diagnosed control panel, moisture sensors and moisture sensor harness, replaced and tested, unit is now running as designed, advised customer that unit needs to be connected to Wi-Fi to receive proper updates, provided customer with Wi-Fi team number, job complete"

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Austin, Texas 78737

Scott

Job Details: 05/09/2023

"Arrived on site , replaced motor and blower wheel . Unit is now performing normally . Cleaned lint out of unit .

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Lorena, Texas 76655

Jonathan M

Job Details: 05/09/2023

"arrived on site for a washing machine that is making whistling noises during agitation. Inspect the unit and work area. The customer advised that she knows that units are allowed but that they seen it seems to be louder than any of her previous models. She advised that during the agitation, she can hear the unit from the other room. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test in the unit ran as designed. Tested the unit in a normal wash cycle and verify the customers complaint but did explain that the noise is heard or normal for this machine. Customer advised that she just wanted to have the unit checked due to ongoing issue she said with all of her appliances. The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ4

Near New Braunfels, Texas 78130

Andrew

Job Details: 05/09/2023

"Arrived on site to test unit for hot cooktop staying illuminated. Found molex connections were crossed from factory. Corrected wiring, unit now working as designed. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Lakeway, Texas 78734

Luis

Job Details: 05/09/2023

Arrived on site for no lights. Diagnosed a defective led per service pointer removed led module installed updated led module all leds working as designed. Repaired covered my project code S191AQ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Pflugerville, Texas 78660

Vincent

Job Details: 05/09/2023

"Arrived on site to install freezer door on refrigerator, inspected unit and work area. Installed unit and tested unit is now operating as designed. Job completed"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near San Marcos, Texas 78666

Kevin

Job Details: 05/09/2023

"Arrived on site and found washer and dryer were crisscrossed, swapped location so waterlines and dryer vent meet up and doors no longer open to the middle. Job complete"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Manor, Texas 78653

Joe Z

Job Details: 05/09/2023

Arrived on site for drum not turning. Upon arrival test unit by turning drum by hand. The drum turned very loosely. Removed top of unit to inspect. Found the belt has failed. Need to replace belt. Replaced belt 341241. Test unit and is operating as designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, Texas 78701

Wesley

Job Details: 05/09/2023

Arrived onsite and repaired unit with failed cooling function by replacing compressor and drier and adding access valve. Pulled vacuum and charged system with 68g of r600a. unit is now operating as designed. All checks good.

We serviced a

MAYTAG WASHER

Model MVWC565SW1

Near Kyle, Texas 78640

Kevin

Job Details: 05/09/2023

"Arrived on site and replaced gear case, belt, agitator, actuator, cam kit diagnosed on previous visit. After replacement confirmed correct washer operation by running a calibration cycle and then a diagnostic cycle, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Georgetown, Texas 78628

Lou

Job Details: 05/09/2023

"Arrived on site to inspect refrigerator control panel not working and unit not cooling. Upon further inspection, I found the RC control panel displays flashing 888 and the unit is cool but not at set temp. Customer advised they recently had lightening strike maybe 50 yards from the home during recent storms. I cycled power to the unit and attempted to place the unit is program mode, but it failed each attempt. I found the compressor would not come on each time I cycled power. I removed and replaced the hv control at the back of the unit and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Georgetown, Texas 78633

Lou

Job Details: 05/09/2023

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the ice maker and right RC door gasket. Using my heat gun, I heated the gasket and allowed it shape before installing. Tested the right RC door and the gasket is sealing all the way around. Tested the ice maker and it is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Dripping Springs, Texas 78620

Luis

Job Details: 05/09/2023

"Arrived on site for no cool in fresh food section. Found evaporator cover incased in ice,removed cover found brown lead not fully inserting to harness connection to heater,defrosted evaporator replaced heater assembly."

We serviced a

JENN-AIR RANGE

Model n/a

Near Austin, Texas 78734

Leonardo

Job Details: 05/09/2023

Arrived on site to test unit for broiler not working and some burner flames to high. Test unit and could not find the model number. Unit needs new glow igniter for broiler and burner heads for burners. Cant order any parts because of model.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM1

Near Temple, Texas 76502

David Z

Job Details: 05/09/2023

"Arrived on site to follow up on dishwasher leaking water on the left side. Prior to arrive had customer run unit. On arrival I had not seen the unit leak yet. I cleaned off buildup / calcium on the left side of the door that had possibly leaked. Ran unit for another 20 minutes and did not see any leaks at all. Leak appears to be resolved at this time. Unit does have a good amount of buildup, so I recommended running some affresh to help break it up. Call complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near New Braunfels, Texas 78130

Andrey

Job Details: 05/09/2023

"Arrived on site to test unit for light issues, tested unit found bad light bulb, put a test light bulb to test function, light is dimming and turning off properly, advised customer to buy new light bulb and replace, job completed"

We serviced a

KITCHENAID OVEN

Model KODE300ESS03

Near Georgetown, Texas 78633

Lou

Job Details: 05/09/2023

"Arrived on site to inspect wall oven temps. Upon further inspection, using my multimeters, I placed the thermal couples in the center of the middle racks of the upper and lower ovens and tested both on Bake at 350 degrees. Testing the upper oven my temp readings were 376, 334, 354 for an average temp of 354 degrees. Testing the lower oven my temp readings were 396, 329, 361 for an average temp of 358 degrees. I advised the customer that the unit is operating as designed and made recommendations for use and care.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Bertram, Texas 78605

Maurice R

Job Details: 05/09/2023

"Arrived onsite for previously diagnosed parts. Installed the pump, springs and sleeves. Tested unit In diagnostic mode and the unit operating as designed and there was no water leaks detected during service."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near Burnet, Texas 78611

Maurice R

Job Details: 05/09/2023

Arrived onsite for previously diagnosed parts. Installed the door sleeves and the kitchen aid badge.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Austin, Texas 78759

Wesley

Job Details: 05/09/2023

Arrived onsite for fridge intermittently freezing water reservoir. Found fridge temp to low. Set fridge temp to prevent freezing of water reservoir. Advised customer on findings. All checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Manor, Texas 78653

Joe Z

Job Details: 05/09/2023

Arrived on site for unit with no power. Upon arrival customer stated that unit shut off during oven use. Found breaker was tripped. This unit is connected to a GFCI breaker. Inspected all wiring and terminal block and are good. All cooktop burners operate correctly. Unit Tripps breaker every-time oven relay makes contact. Advised customer to contact builder to have GFCI breaker replaced.

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Austin, Texas 78746

Scott

Job Details: 05/09/2023

"Arrived on site for noisy dryer . Found tension pulley wheel locked up. Replaced bracket . Unit is performing properly. Cleaned lint out of unit . Job complete"

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Briarcliff, Texas 78669

Leonardo

Job Details: 05/09/2023

Arrived on site to replace manifold and 1 knob. Replaced both parts test unit and unit test good. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Waco, Texas 76707

Jonathan M

Job Details: 05/09/2023

Arrived on site for a washing machine that is going off balance and is walking. Inspected unit and work area. Checked behind the unit and found that the shipping bolts had not been removed from the back causing the issue. Removed the shipping bolts and tested the suspension. Found the suspension was good. Did find the unit was unlevel and was leaning towards the front of the washer. I tested the unit in diagnostics and all tests ran as designed. Did advise the customer of the issue and the unit is working as designed. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Liberty Hill, Texas 78642

Gerry C

Job Details: 05/09/2023

"KRSC703HPS04 Contacted the MFG tech assist, Chris SR# 7736366440. During inspection for a noise complaint and vibration, the customer told me they found a slight amount of moisture within the FC compartment, at the bottom near the door opening. I found the mullion had a twist to the metal section, starting approximately 12 up from the bottom and getting worse as it went down. With a light placed in the FC compartment, light was visible at the affected corner area. Even pressing firmly on the door did not completely seal the area and it immediately returned to the amount shown in the pictures when released. The cabinet is correctly set and looking from the side of the unit, both doors are perfectly in plane with each other, ruling out cabinet twist, which can cause similar conditions. The tech line was unable to receive images at the time of call and I manually uploaded the images via the MFG website and called back, discussing with tech Austin.

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Pflugerville, Texas 78660

Matthew

Job Details: 05/08/2023

Arrived onsite for failed grates. Upon arrival inspected unit and found failed wok style grates. Called safety team. Safety granted PL- K16zgv1wPL1. Owing grates. Office to reschedule. Sr#7736319251; ordrng 2 W11380124 (Wok grate)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Temple, Texas 76501

Tyler

Job Details: 05/08/2023

Arrived on site for refrigerator not dispensing ice correctly per customer on arrival. Upon arrival confirmed complaint found cause of failure was ice guide not being swapped over when ice door was replaced. Rescheduled customer for 05/13/23 to complete repairs with new ice guide WPW10435760.; ordrng 1 WPW10435760 (Ice guide)

We serviced a

MAYTAG WASHER

Model MVW6230HW

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 05/08/2023

Arrived on site for unit starts then stops and gives error code. Upon arrival ran diagnostics and got F7-E1 tachometer missing or wrong signal. Raised unit and inspected motor found belt off of pulley. Motor pulley has failed. Need to replace belt and motor. Ordering motor. Office to reschedule ; ordrng 1 W11026785 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Liberty Hill, Texas 78642

Gerry C

Job Details: 05/08/2023

"WRS325SDHZ01 Arrived to inspect no ice. FC temperature was -5?F and RC was 36?. I found the ice maker within the unit was an after market and it had failed internally, having two electrical failure points, viably within the gear head assembly. I verified valve actuation, but there was a mass of ice within the fill tube and it will need to be cleared. Further inspection revealed the RC door, bottom right corner had shipping debris within it and it was incorrectly adjusted as well. The debris and position allowed excessive room airflow to circulate through the unit, likely the reason for the now second, ice maker failure. All issues with the door and cabinet alignment were corrected, returning tech may need to remove ice from ice maker fill tube. Office to contact the customer to arrange return service. No leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Pflugerville, Texas 78660

Matthew

Job Details: 05/08/2023

Arrived onsite for failed interior drain hose. Replaced hose and tested. Unit began leaking during test. Found external issues causing tub to pump failure. ordrng 1 W10802689 (Tub to pump hose)

We serviced a

MAYTAG DRYER

Model MED8630HC0

Near Austin, Texas 78759

Paul

Job Details: 05/08/2023

Arrived onsite for a dryer that is tripping the breaker as soon as it is plugged in. I found the dryer neutral wire connected to chassis ground with the power cord ground causing the issue. I moved the neutral wire to the neutral lug on the terminal block and tested the dryer. The unit no longer trips the breaker and it is heating and tumbling as designed. After leaving the job I talked with the previous tech and he thinks he didnt connect the sensor bar harness. I let CS know and called the customer letting her know and what would happen if the harness wasnt connected and explained that she could use it in time dry until we get back to correct it. Office to check with the customer and RS if needed.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Killeen, Texas 76541

Tyler

Job Details: 05/08/2023

Arrived on site for washer. Upon arrival found I didnt have drain pump needed for repairs

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Lakeway, Texas 78738

Leonardo

Job Details: 05/08/2023

Arrived on site to test unit for missing support. Will order new support. ordrng 1 W10909479 (Support)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC97ES0ES03

Near Jonestown, Texas 78645

Vincent

Job Details: 05/08/2023

"Arrived on site for microwave combo, inspected unit and work area. Customers complaint was unit would display error code F1E5 and door not detected closed. Im ordering a new inner microwave door and interlocks if needed. Will also need to replace magnetron and appliance manager. CNOTE-AUTHORIZATION; ordrng 1 W11600214 (Inner door) and 1 Innerlocksswitches and 1 CNOTE-AUTHORIZATION (CNOTE-AUTHORIZATION)"

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Austin, Texas 78745

Andrey

Job Details: 05/08/2023

"Arrived on site to test unit for lower oven not heating, tested unit found failed blow igniter, igniter provided is not the correct one, ordering correct igniter and reschedule ; ordrng 1 W11596211 (Lower oven bake igniter)"

We serviced a

LG WASHER

Model WM3360HVCA

Near Austin, Texas 78738

Kevin

Job Details: 05/08/2023

"Arrived on site and inspected washer and found standing water in tub. Homeowner has not use the washer in four days. Set washer into a diagnostic cycle and ran drain function and it is working properly. Allow water to fill with water and agitate and found a small tear in the bottom of the fellow causing it to leak. Hole in gasket does not explain standing water in tub. Water may be from a weeping/leaking valve assembly. If on return standing water is there again recommended replacing valve; ordrng 1 Mds47123604 (Bellow)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Temple, Texas 76502

Jonathan M

Job Details: 05/08/2023

"Arrived on site for a wash machine that is just buzzing and not starting a cycle. Inspected unit and work area. The customer also advised that the lid does not seem to be sitting flush with the cabinet. Found that the washer top was not aligned with the cabinet. Remove the screws out of the top and realigned the top to fit properly over the cabinet. Plug the unit in and found the unit immediately go into a drain. Attempted to get the unit to stop draining, but was unsuccessful and because the unit was draining, the lid would not unlock. Found an F9. E1 (long drain) error code. Ordering the control and drain pump for repair. Rescheduled the customer to 5/11.; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Niederwald, Texas 78640

Andrey

Job Details: 05/08/2023

"Arrived on site to test unit for not functioning properly, tested unit found F2E1 error code( shorted key) cycled power and checked connections, error code is still popping up, will need control to fix unit, control is on order but did not receive it in time, when control is received office will reschedule ; ordrng 1 W11620481 (Control)"