We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Hutto, TX 78634
Cliff
Job Details: 01/06/2022
Arrived on site to repaint burn spots on microwave interior. Cleaned and repainted spots and advised customer to let enamel paint cure for 24hrs prior to using unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78717
Kimo
Job Details: 01/06/2022
Arrived onsite for washer not washing properly. Upon further inspection I found that shift actuator arm had cam loos from the cam. I replaced shift actuator and tested unit and found that the unit is now operating as designed.job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Austin, TX 78738
Luis
Job Details: 01/06/2022
"Arrived on site for ice build up in freezer section. Ran diagnostics changed defrost setting to basic,adjusted freezer door checked door seal good."
We serviced a
WHIRLPOOL RANGE
Model AER6303MFS2
Near Burnet, TX 78611
Wesley
Job Details: 01/06/2022
Arrived onsite and replaced both large burners to repair as they had been shorted. All else checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/06/2022
"Arrived n site to,install previous diagnosed part. Was able to get fan motor to operate on low and medium but on high fan would become unbalanced. Will need to replace motor with blade. Office to schedule return when ETA is available. ; ordrng 1 W11100651 (Fan motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78717
Kimo
Job Details: 01/06/2022
Arrived to install new heating element as per SP W11540964 - Special Project S17304 installed new element and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Seguin, TX 78155
Andrey
Job Details: 01/06/2022
"Arrived on to test unit for high pitch sound during spin, tested unit found stater rubbing against rotor, on one side, unit being putting out off balance error on previous trip couldve contributed to stater and rotor needing to be replaced, also drain pump putting out Extremely loud grinding noise, got approval from AHS to replace parts, replaced parts tested unit, unit is running a lot better and quieter, but slight intermittent high pitch sound is still present at times especially during high rpm changes, The sound could be part of a normal wear and tear process, advised customer to run couple of loads through to see if the sound will subside if any issues persist call American home shield, unit running as designed no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Spicewood, TX 78669
Leonardo
Job Details: 01/06/2022
Arrived on site to test unit for unit stopping. Found last tech had left wire off. Secured connection test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cedar Park, TX 78613
Kimo
Job Details: 01/06/2022
Arrived onsite for refrigerator with squeaky door. Upon arrival I found rc door squeaks when opened. I applied grease to the hinges and tested for several times and found that the squeak is no longer there. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE00
Near Austin, TX 78732
Justin
Job Details: 01/06/2022
"Arrived on site for a refrigerator with the lights out. Upon further inspection I found the upper RC lights and the FC lights out. I found the right side FC light bad. I installed the new light and the unit began working as designed. Only used one LED, and will be returning the other five. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model GMH6185XVB2
Near Austin, TX 78724
Tyler L
Job Details: 01/06/2022
"Arrived on site for complaints of unit not working properly. Tested unit with cup of water and found it heating well. Tried again and unit did not start. Found both interlocks looking damaged. Will need top and bottom interlocks to complete repair. Office to reschedule.; ordrng 1 W11252187 (Interlock) and 1 W11252186 (Interlock)"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Austin, TX 78731
Kevin
Job Details: 01/06/2022
"Arrived on site customer is experiencing right front burner not lighting correctly. inspected cooktop and found right front burner igniter electrode is taller than all the other igniters on the cooktop. Compared it to the new part and there is a noticeable difference, took one picture. After replacing it and burner head also it now ignites the same as all the other burners, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Austin, TX 78728
Justin
Job Details: 01/06/2022
Arrived on site to install previously diagnosed parts. I installed all new HV components and then tested the unit. I ran the MW with a microwaveable cup of water and found it running as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 01/06/2022
"Arrived on site for TURNS ON BUT CYCLE WILL NOT ACTUALLY START-WORKED SINCE LAST REPAIR-STOPPED WORKING RECENTLY. Found dryer not turning on to turn drum, but control was powering on. Removed front panel and found lint and blower ducts heavily clogged with lint. This is what is causing the thermal fuse to short out. Cleaned out ducts with a vacuum and reassembled. Gained access to thermal fuse and it had gone out. Removed thermal fuse and installed new thermal fuse. Dryer powered on and began turning drum and heating as designed. Recommended to customer use timed dry only due to all other cycles using the sensors to tell when items are dry.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRY25CVMS01
Near Hutto, TX 78634
Cliff
Job Details: 01/06/2022
Replaced icemaker with correct part per call notes. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78756
David Z
Job Details: 01/06/2022
Arrived on site to diagnose range taking an extended amount of time to preheat. On arrival checked the wiring harness. Found harness burnt at bake element. Ordering harness and bake element to resolve. Office to schedule when parts in hand. ; ordrng 1 W11432194 (Wiring Harness)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78756
David Z
Job Details: 01/06/2022
Arrived on site to diagnose range with display issues on control. Powered on unit and found it flickering a tiny bit and button presses not responding. Checked incoming wiring and found neutral loose. Tightened connections and powered unit back on. Found no further issues present. Unit working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MGDE300VF2
Near Austin, TX 78717
Kimo
Job Details: 01/06/2022
Arrived onsite for dryer making squealing sound when in uses. Upon arrival I ran unit in time dry but did not hear noise. I gained access to the belt and tensioner pulley and found that there was belt material (dust) left on the pulley and the bet had some slack in it.Customer agreed and I installed belt and tested unit and found the unit operating as designed Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO42QTX00
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/06/2022
"Arrived on site to,install previous diagnosed parts. Removed failed filter head and installed new. Assembled unit and tested operation. Found UI getting 8 volts DC. Measured DC voltage from control and found 8 dc. Will need to replace control. . After repair will need to check for leaks at filter head. ; ordrng 1 W10789107 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS0
Near Leander, TX 78641
David S
Job Details: 01/06/2022
Arrived on site for range bake not working. We inspected the unit and work area.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78737
Noah D
Job Details: 01/06/2022
"Arrived on site to inspect unit for issues agitating, upon inspection found the noise apparent when agitating, per service pointer replaced control and unit worked normally, tested with customer present. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Burnet, TX 78611
Wesley
Job Details: 01/06/2022
Arrived onsite and found latch assembly broken. Ordering latch assembly to repair. Office to reschedule. Advised customer on findings. ; ordrng 1 WP9761013 (Latch)
We serviced a
WHIRLPOOL RANGE
Model AER6303MFS2
Near Hutto, TX 78634
Cliff
Job Details: 01/06/2022
Arrived on site to replace previously ordered parts for range. Replaced terminal block and rewired unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL OVEN
Model KFDC558JSS00
Near Austin, TX 78731
Kevin
Job Details: 01/06/2022
"Arrived on site and found Kitchenaid has sent both oven doors as a whole directly to customer. Replaced both per customer request, job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model WVW7336JS1
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/06/2022
"Arrived on site to for venthood making abnormal noises. Inspected unit and work. Removed grease filters and found dryer particles fell. Removed fan motor and found a pice of drywall interfering with fan blade. Removed drywall and inspected fall blade for damages, none found. Reinstalled fan motor and tested operation. All tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78724
Tyler L
Job Details: 01/06/2022
"Arrived on site for complaints of no ice production. Tested icemaker and found it not functioning properly. Installled new icemaker and tested. Found icemaker not calling for water. Ran again and did not receive water. Spoke to SW. Checked resistance on the tan and white wires on the harness. Found 2.3 ohms. Will need new valve, office to reschedule. Will also need new light bulb for the RC.; ordrng 1 8009 (Bulb) and 1 WPW10279909 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Austin, TX 78724
Matthew
Job Details: 01/06/2022
"Arrived onsite to replace previously diagnosed parts. Replaced compressor, evaporator, dryer and valve. Found oil in system coming out of dryer side. Pushed oil out through loop. Pulled vacuum and low side did not fully pull. Only reaching-21 psi. Then would begin move to -19 psi within 5 min. Suspected low side leak but cannot visibility see. Will need to return with nitrogen to inspect for leaks. Will need min 2 hrs. Also ordering additional dryer and access valves. Office to reschedule ; ordrng 1 Nitrogen (Nitrogen) and 1 Wpw10143759 (Dye dryer) and 2 W11506635 (Valve)s"
We serviced a
LG DRYER
Model DLG7188RM
Near Round Rock, TX 78664
Cliff
Job Details: 01/06/2022
Arrived on site to diagnose a dryer that is not turning with heavy loads. Found belt worn out and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Burnet, TX 78611
Wesley
Job Details: 01/06/2022
Arrived onsite and found failed control and failing wash motor. Installed new control and new sump and motor assembly. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Driftwood, TX 78619
Noah D
Job Details: 01/06/2022
Arrived on site to inspect unit for not spring clothes completely. Upon inspection found the unit working normally but had 2 saved overload codes. Cleared overload codes
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC
Near Leander, TX 78641
David S
Job Details: 01/06/2022
"Arrived on site to possibly install previous diagnose parts. We inspected the unit and work area. We disassembled the unit and found all screws in place and none missing. We found the blower wheel cracked causing the wheel to be out of balance while spinning. We attempted to remove the blower wheel but is seized on the motor, we will need to return with the motor, housing and blower wheel; ordrng 1 W11246350 (W11246350)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Austin, TX 78721
Tyler L
Job Details: 01/06/2022
"Arrived on site for install of new part. Installed new control board. Tested unit, and unit tested good. Light now operating on high and low. Unit functioning as designed, job complete."
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Austin, TX 78734
Leonardo
Job Details: 01/06/2022
Arrived on site to replace cooktop. Replaced cooktop test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, TX 78737
Robert
Job Details: 01/06/2022
Arrived on call to replace previous diagnosed part. After replacing diffuser test and noise level normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78736
Luis
Job Details: 01/06/2022
"Arrived on site. Ice box fan not running,good voltage at board no voltage at harness found broken grey wire at cover female harness,called tech support hard wired all 3 wires together ice box fan running.
We serviced a
GE DRYER
Model GFDS350EL0WW
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/06/2022
Arrived on site for dryer with console start button broken. Inspected unit and work area. Found console will need to be replaced to repair. Contacted claims department for authorization. Removed failed console and installed new. Assembled unit and tested operation. All tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA1
Near Austin, TX 78703
Jacob
Job Details: 01/06/2022
Arrived onsite to replace parts. Replaced water valve and the spray arms. Tested the unit. Could not see any leaks. No leaks at this time. Let customer know to monitor if it continues. No issues at this time. Job complete
We serviced a
KITCHENAID OVEN
Model KODE300ESS04
Near San Marcos, TX 78666
Andrey
Job Details: 01/06/2022
"Arrived on site to test unit for oven not heating, properly, customer stated that oven not getting to temp, customer using after market thermostats to measure temp, advised customer per owner manual not to use aftermarket thermostats, preheated both ovens to 350 degrees, top oven got to temp about 15 min and lower about 18 min, used thermocouple to Measure temp, The readings matched the oven temperature reading, educated customer on how to properly calibrate the oven, left top oven and bottom calibrated to 10? above set point temp, if customer needs more heat, then calibrating it to a higher temp is an option, unit is running assigned job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW90HEFW0
Near Georgetown, TX 78633
Lou
Job Details: 01/06/2022
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F2E3, F8E1, F3E1, F5E3. Cleared the codes and continued with testing and while in diagnostics, the drum continued to turn, but no water came in and the drain pump failed to turn on. Cycled power to the unit to reset control and tested in a normal wash mode. The door locked, drum began to turn in sensing mode, but no water dispensed. Stopped the cycle and placed into diagnostics again and this time error code F6E3 came up with F2E3. Following the tech sheet, I tested the UI harness and it 2as good. Ohmed out the drain pump and it is showing 19ohms. I am ordering the main control and CNOTE-LSO . No water leaks observed during service and unit left unplugged for safety. ; ordrng 1 W11201287 (Main control) and 1 CNOTE (LSO)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01DJSS0
Near Austin, TX 78746
Kevin
Job Details: 01/06/2022
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/06/2022
"Arrived on site to install previously diagnosed parts. Removed drain pump and installed new drain pump. Removed main control and installed new control. Powered on and waited two minutes for communication to pair controls. Ran calibration. Ran auto diagnostics and washer completed all cycles without issue. No leaks detected. Lid opening, closing and locking as designed. Job completed."
We serviced a
GE REFRIGERATOR
Model GIE18GTHLRBB
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/06/2022
"Arrived on site for refrigerator not turning on. Upon arrival confirmed issue. After further testing I found unit was tripping breaker hen plugged in. Isolated ice maker from unit and found same results from breaker inspection Ed timer and thermostat and found no failures. Found 3n1 rco410 device installed on compressor. Found amperage to compressor was drawing to many amps and tripping breaker. At this time u it will need new compressor, drier, access port, and main harness as well as a new start device+capacitor. Office to reschedule once availability of parts known and authorization is acquired.; ordrng 1 WR87X33165 (Compressor) and 1 WR55X24064 (Capacitor) and 1 WR08X22874 (Start device) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access port) and 1 Cnote (Needs ahs autho) and 1 Cnote (Needs 2hr ss repair)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Round Rock, TX 78664
Jimmy J.
Job Details: 01/06/2022
"Arrived on site for Not Cleaning Dishes Properly - Dishwasher. I ran diagnostics and no error codes came on. Customer showed me pictures of dishes before placing into dishwasher. Customer had these same dishes on the counter for me to inspect after she emptied the dishwasher. It was a combination of dishes, bowls, silverware and coffee mugs on the counter. Upon first glance the dishes looked fine. Upon further inspection 1 of the coffee mugs it still had rings from where the liquid settled. Another bowl had brown stains inside. These areas would wipe clean with a rag after dishwasher cleans them, but would not come clean using the dishwasher. I took pictures of all the dishes for quick pics and our records. I explained that some liquids such as dairy in a coffee mug or like the heavily soiled bowl would need to sit and soak in warm water to loosen up these areas before placing them in the dishwasher to get better results. Customer explained she doesnt use dairy and that was not what was in the coffee. It was just coffee alone. Overall the dishes looked clean except for the brown areas in the bowl and rings in coffee mug. All the dishes on the counter did not have water marks and was obvious they came out of the dishwasher very dry. Let customer know the dishwasher doesnt use anything other than water and heat to clean so sometimes allowing items to soak like the mug and bowl may be necessary. After diagnostics completed I found a large amount of suds inside the bottom. She had rinse aid in the dispenser and it was turned down to 2. I removed all the suds from the bottom. I turned the dispenser down to 1 and ran diagnostics cycle again and found just as many suds. Removed dispenser and installed new dispenser. Ran diagnostics a third time and suds were gone. Expressed to customer they should only use pods and refrain from filling rinse aid dispenser to prevent oversudsing with rinse aid and pods with rinse aid. This could be the reason they are experiencing the left over marks in the dishes. Too much rinse aid may not allow the dishes to saturate and clean enough because the rinse aid is running the water out of the item too quickly. No leaks detected. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, TX 78730
Kevin
Job Details: 01/06/2022
Arrived on site and replaced fresh food evaporator cover and control board. After completing this repair customer showed another issue where when water dispenser is pressed water is given for a few seconds and then stops. If the door is opened and closed the dispenser will now work properly. After some time passes dispenser will go back to not dispensing. If icemaker switch is turned off dispenser issue will not happen. will need to bring back door and door electronics ; ordrng 1 W10849514 (Door) and 1 W11099340 (Door control) and 1 W10917313 (Door gasket) and 1 W11533213 (Door ui) and 1 W11227946 (Shield) and 1 W11204892 (Ice door) and 1 W11189145 (Ice door) and 1 W10809296 (Guide) and 1 W10908391 (Icemaker) and 1 W10822606 (Ice dispenser motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Austin, TX 78750
Justin
Job Details: 01/06/2022
Arrived on site to install previously diagnosed parts. I installed the new control and evap harness. I then tested the unit and it was working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Leander, TX 78641
David S
Job Details: 01/06/2022
"Arrived on site for ice dispenser not working. We inspected the unit and work area. We found the impeller striped on the motor. motor, impeller, and diveder. We installed the new impeller, motor, and divider. We reassembled the unit and tested the ice dispenser. It is working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF505ESS00
Near Bertram, TX 78605
Wesley
Job Details: 01/06/2022
Arrived onsite and set unit to 8 hr defrost and raised the set temp to prevent fridge from over cooling and frosting over. Unit was at a true 33f while onsite.
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Spicewood, TX 78669
Leonardo
Job Details: 01/06/2022
Arrived on site to test unit for not heating. Test unit and found bad heating element and board. Will need to replaced both parts. Customer has copper water line advised customer we will need unit pulled out for us to work on it due to the copper line. ; ordrng 1 WD05X28460 (Heating element) and 1 WD21X25992 (Control board) and 1 Customerhascopperwaterline (Read notes)
We serviced a
KITCHENAID MICROWAVE
Model KOCE507EBL05
Near Lakeway, TX 78734
Leonardo
Job Details: 01/06/2022
Arrived on site to replace parts. Found bad inverter and magnetron. Need to replace both at the same time. Will order inverter office to reschedule 2 hour job ; ordrng 1 W10217711 (Inverter) and 1 2hourjob (2 hour job)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78726
Justin
Job Details: 01/06/2022
"Arrived on site for a dryer with long dry times. Upon arrival the customer stated that they would have to dry their clothes for several cycles. I tested the units airflow and found that it had poor airflow. I removed the back of the unit and found all components as designed. I informed the customer and the apartment office that the unit is as designed, but the wall has poor airflow. I informed them that they may need to get a professional to clean the vents. Call complete."
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Burnet, TX 78611
Wesley
Job Details: 01/06/2022
Arrived onsite and found lo flo error resulting from the hot water not being turned on. Restored hot water valve to on position. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near Harker Heights, TX 76548
Al
Job Details: 01/06/2022
Arrived on site to inspect unit doors not closing properly and door sweating. Confirmed correct functioning of the mullion and advised customer on the humidity control switch to prevent door condensation. Unit functioning as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Dripping Springs, TX 78620
Noah D
Job Details: 01/06/2022
"Arrived on site to inspect unit for not cleaning well. Upon inspection found the unit working normally but full of food and calcium deposits, cleaned with cap of vinegar and instructed customer on cleaning unit,
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Dripping Springs, TX 78620
Noah D
Job Details: 01/06/2022
"Arrived on site to inspect unit for not displaying correct time and date. Upon inspection found the unit not connected to WiFi , connected to WiFi and updated the unit. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Buda, TX 78610
Leonardo
Job Details: 01/06/2022
Arrived on site to replace heating element. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS8
Near Austin, TX 78754
Matthew
Job Details: 01/06/2022
Arrived onsite to replace previously diagnosed part. Replaced control board and tested. Unit is now functioning properly.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Austin, TX 78758
Justin
Job Details: 01/06/2022
"Arrived on site for a washing machine receiving a low flow error. Upon arrival the customer stated that they would still have soapy clothes at the end of the cycle. I put the unit into diagnostics mode and found stored error codes F8E1 for valve failure. I individually activated each component and found the cold water trickling out. Due to this I gained access to the water at the wall and found the cold water trickling out at the wall. This indicates a plumbing issue, and not a unit issue. I found the unit itself running as designed. I informed the maintenance team of my findings. Call complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRTS2
Near Austin, TX 78703
Luis
Job Details: 01/06/2022
"Arrived on site for no ice. Ran diagnostics weak water flow to reservoir,unit passed all other diagnostic test. Customer will need to replace external water filter
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Leander, TX 78641
Kimo
Job Details: 01/06/2022
Arrived onsite for ice cream overfilling with ice. Upon arrival I checked the function of the unit and found that it was operating properly. I tested din thermistor and found it within range which points to the control not reading the thermistor properly causing the unit it continuously make ice.. I am ordering 1x W11034363. ; ordrng 1 W11034363 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVB01
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/06/2022
"Arrived on site for refrigerator needing previously diagnosed full tube and cap. Upon arrival installed needed parts. Ran ice maker and valve testes and found not leaks from valve, dispenser, or ice maker, or wall connections. Unit now functioning as designed. Call complete"
We serviced a
GE REFRIGERATOR
Model GSHF5MGXCEBB
Near McGregor, TX 76657
Jonathan M
Job Details: 01/06/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced bucket and tested the unit. The unit began to dispense and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, TX 78130
Andrew
Job Details: 01/04/2022
Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. Recommend replacing ice maker. Office to reschedule. ; ordrng 1 W11284458 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near New Braunfels, TX 78130
Andrew
Job Details: 01/04/2022
"Arrived on site to test unit for wet clothes at end of cycle. Found drain pump connection was not connected. Verified voltage. Secured connection, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH01
Near Austin, TX 78757
Scott
Job Details: 01/04/2022
"Arrived on site for leaking fridge. Found unit is a no cool situation. Had two other companies out , determined it a coolant leak . Temp are room temp . Ran diagnostic. All fans are running , no frost pattern . Ordering compressor,evap, uv drier , service port , weigh 3 hrs . No water leaks detected at time of service. Call to set return .; ordrng 1 Uvdrier and 1 Serviceport and 1 Weigh3hrs and 1 W10317013 (Evap) and 1 W10445423 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Leander, TX 78641
David S
Job Details: 01/04/2022
"Arrived on site for washing machine leaking under neither. I inspected the unit and work area. We found the bearing leaking underneath. We pulled the rotor and found the rotor stator had ground the selves down. The bearing, rotor and stator will need to be replaced. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near New Braunfels, TX 78132
Andrew
Job Details: 01/04/2022
Arrived on site to replace evap as ice sheets were getting caught and melting before reaching grid cutter. Customer stated unit has been working great since last visit. Did not not want to tap into sealed system if not necessary. Watched two sheets of ice for and side right off. Cooling plate onto grid cutter. Advised customer to monitor no leaks detected. Job complete.
We serviced a
JENN-AIR OVEN
Model JJW3430IL01
Near Seguin, TX 78155
Noah D
Job Details: 01/04/2022
"Arrived on site to inspect unit for a cracked glass, upon inspection found the unit cracked on bottom right, replaced glass and tested. Attached hinge correctly and tested. Complete"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Seguin, TX 78155
Noah D
Job Details: 01/04/2022
"Arrived on site to inspect unit for not turning without a scratching sound, upon inspection found the pulley scratching and shredding metal. Replaced pulley and tested without a issue. Complete"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Woodway, TX 76712
Jonathan M
Job Details: 01/04/2022
Arrived on site for a dryer but will not turn on. Inspected unit and work area. Check voltage going to the unit and found proper voltage. Removed the console and found the control not lit. Checked all connections and found the J8 connector which feeds the neutral and door switch was not connected onto the control. Connected the connector and the control began to light up and turn on the dryer. Tested the dryer and a normal high heat cycle and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Austin, TX 78722
Robert
Job Details: 01/04/2022
Arrived on call for complaint of knobs getting hot when top oven on. Found the gasket was a bit flat adjusted the gasket for better seal.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Waco, TX 76705
Jonathan M
Job Details: 01/04/2022
"Arrived on site for a washing machine that is flashing and not starting a cycle. Inspected unit and work area. We are the units for diagnostics and found an F5 E1 (lid switch fault) error code. Tested the unit and confirmed that the lid lock assembly was not registering the lid closed. Replaced lid lock assembly and tested the unit. The unit began to work as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTB00
Near Killeen, TX 76542
Al
Job Details: 01/04/2022
"Arrived to inspect side by side refrigerator with cooling issues. Confirmed the complaint and found a massive ice chunk on the outside of the evaporator cover. I removed the evaporator cover and found the same massive ice buildup on the top of the evaporator indicating a possible sealed system issue. Contacted management and it was verified. Tested the heater and heater had continuity. ; ordrng 1 WPW10143759 (DRIER) and 1 W10309994 (COMPRESSOR) and 1 WP2188823 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Copperas Cove, TX 76522
Al
Job Details: 01/04/2022
Arrived to inspect freezer frosting issues. Confirmed the complaint and found the slides were slightly damaged causing the excessive frosting issues. Replaced both slides and door opened and closed without any issues. The gear kit and gasket were both working properly. Job complete
We serviced a
GE MICROWAVE
Model JVM1540XC1SS
Near Harker Heights, TX 76548
Tyler
Job Details: 01/04/2022
"Arrived on site for microwave needing previously diagnosed parts. Upon arrival confirmed prior issue but held ff on installing any parts, due to rust damage found in cavity found entire bottom layer of liner rusting and starting to peel off
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Copperas Cove, TX 76522
Al
Job Details: 01/04/2022
"Arrived on site to install previously ordered parts. Removed and replaced the gear case, agitator, cam and actuator. Reassembled and unit tested properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model DU890SWKQ0
Near Harker Heights, TX 76548
Tyler
Job Details: 01/04/2022
Arrived on site for dishwasher not filling with water correctly. Upon arrival confirmed issue. After further testing found no power being sent to valve. Found connection had been cut off due to a spoon falling under the float switch asm causing unit to think it was already full of water. Cleared spoon and reassembled and tested u it. Found unit fully functioning as designed with no leaks . Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Belton, TX 76513
Jonathan M
Job Details: 01/04/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area Ordering wax motor and wash motor as well. Office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11462460 (Control) and 1 W11460946 (Wash motor) and 1 W11416460 (Vent)
We serviced a
MAYTAG REFRIGERATOR
Model PSD2350DRW
Near Belton, TX 76513
Tyler
Job Details: 01/04/2022
Arrived on site for refrigerator freezing everything in rc and creating odd ice formations in fc. Upon arrival confirmed issue and found dampener asm had failed to seal and caused entire rc to freeze over. Also found ice door not sealing causing ice to build up in fc door dispenser. ordrng 1 61003141 (Spring) and 1 61003424 (Dampener) and 1 61004278 (Bracket) and 1 61003144 (Insulation (lt)) and 1 61004279 (Insulation (rt)) and 1 61003146 (Housing) and 1 61003819 (Seal) and 1 61003507 (Ice door)
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Buda, TX 78610
Tyler L
Job Details: 01/04/2022
"Arrived on site for complaints of detergent not dispensing properly. Found housing all blocked up. Installed new housing and tested unit. Unit functioning as designed. No water leaks detected, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, TX 78660
Matthew
Job Details: 01/04/2022
Arrived onsite to replace previously diagnosed parts. Replaced correct interlock assembly. Upper and lower. Replaced interlocks and unit is functioning properly. Job complete
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Spicewood, TX 78669
Brandon
Job Details: 01/04/2022
"Arrived on site for customer complaint of freezer door not closing properly, found hinge pin and shims needed to prop door up and into place, ordering parts. ; ordrng 1 67007018 (Hinge pin) and 4 WPM0274057 (Hinge shim)s"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near New Braunfels, TX 78132
Andrew
Job Details: 01/04/2022
"Arrived on site to test unit for not cooking consistently. Found not cycling bake element and would just constantly stay on. Replaced control, oven sensor tested good at room temp but swapped as a precautionary. Tested unit, unit working good. Advised customer of calibration option. Advised to read through owners manual for further insite on baking procedures. Unit is connected to WiFi. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL00
Near Austin, TX 78736
Luis
Job Details: 01/04/2022
"Arrived on site for no,cool in fresh food section. Found return vent iced over,removed evaporator cover,evaporator cleared,replaced fan motor and installed a 60? defrost bimetal. Cleared ice from retune vent,found liner pulling away from insulation added sealer between liner and insulation. ; used 1 Wp2182381 (Bimetal) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Driftwood, TX 78619
Andrey
Job Details: 01/04/2022
"Arrived on site to replace previously diagnosed retainer clips, replaced clips, unit now running as designed job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/04/2022
Arrived on site to install previously diagnosed parts. Powered down range and removed front right infinite switch and installed new right front infinite switch. Powered oven back on and both cooktop hot and cooktop on LEDs on the display were turned off. Tested several times to ensure this corrected the issue of LEDs staying lit even when range was not in use. Range now working as designed. No other parts needed. Set clock to current time. Job completed.
We serviced a
KITCHENAID OVEN
Model KODE300ESS01
Near Georgetown, TX 78633
Lou
Job Details: 01/04/2022
"Arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that the temperatures are fluctuating in the unit. I advised that the temps are going to fluctuate and will get higher than the preheat temps to offset when the door is opened. I placed the unit in diagnostics and checked error codes and found F6E6-main control lost communication. Cleared the code and tested the unit on Bake at 350 degrees. My temps were 365, 323, 365, 339, 366 for an average of 351.6 degrees. Due to the error code and unit operating properly, I removed and replaced the main control. Unit is operating as designed, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fort Hood, TX 76544
Al
Job Details: 01/04/2022
Arrived to inspect washer not completing cycles. Confirmed the complaint and found the cam screw was loose and the belt had slipped off causing the malfunctions . I tightened the screw and reinstalled the belt. Reassembled and tested it and unit tested as designed without any issues. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Kingsland, TX 78639
Cliff
Job Details: 01/04/2022
Arrived on site to diagnose a dryer that is making unusual noise. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no further repairs needed.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Pflugerville, TX 78660
Matthew
Job Details: 01/04/2022
"Arrived onsite for microwave combo, microwave door not closing properly. Took several attempts to replicate. Found that during cooking the unit would randomly stop. Per Whirlpool service pointer pressed right side of door and did nothing. Pressed left side of door and unit began working again. Called tech line for assistance. Also found door gasket was pulled out of place at the top. Tech line response was to address the door gasket issue first . Also found the left side frame slightly off as it goes down. Took pic. Per tech line ordering Inner door assembly . SR#7732637870. Office to reschedule.; ordrng 1 W10687342 (Inner door assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Liberty Hill, TX 78642
Lou
Job Details: 01/04/2022
"Arrived on site to inspect range oven door glass broken. Upon further inspection, I found the inner panel glass broken out and glass debris all inside the unit and inside the door. I removed the door and disassembled it and vacuumed the glass debris from the inside. Vacuumed the glass debris from the oven and underneath the unit. Installed the new inner door glass and reassembled the door and reinstalled it back on the unit. Tested the door and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model KODE900HSS00
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 01/04/2022
Arrived on site to replace bottom door front panel. Replaced front door panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL01
Near Spicewood, TX 78669
Brandon
Job Details: 01/04/2022
"Arrived on site for customer complaint of doors not closing properly, found unit needed to be leveled, after leveling the unit itself, found floor is not level, I informed customer of floor issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78717
David S
Job Details: 01/04/2022
Arrived on site for sealed system repair. We gained access to the compressor and dryer. We punctured the dryer and found 50psi while equalized. I installed a new compressor and uv dryer. I put a measured charge into the system and found the low die at 0 and high side at 135 while in normal operation. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Round Rock, TX 78664
Jonathan S
Job Details: 01/04/2022
Arrived on site for dryer having long dry times. Inspected unit and work area. Tested operation and found unit heating. Performed air flow test with vent on and found restriction in air flow (red light). Removed vent and tested air flow and found good air flow (green light). Attached vent and tested again. Will need to have home venting inspected. Unit tested good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB1
Near Kyle, TX 78640
Kevin
Job Details: 01/04/2022
"Arrived on site and inspected range and found customer is experiencing it not baking properly. Customer says it does not hold a temperature. Found incoming power to be correct at terminal block, started range on a bike cycle and found element is working properly, took one picture. Replaced control board and temperature sensor to correct issue, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Del Valle, TX 78617
Tyler L
Job Details: 01/04/2022
"Arrived on site for complaints of intermittent tripping. Customer stated unit will randomly trip the breaker. Found proper voltage to the terminal block, bake and broil elements. Found 11-14 amps on the bake and broil elements when energized. Breaker is tripping under a load too small. Advised customer to call an electrician and have the breaker checked out. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Austin, TX 78753
Robert
Job Details: 01/04/2022
Arrived on call for refrigerator not working properly unit 3307. Found the compressor not working relay tripping. Install test relay and get amp readings. Tripped relay and reached 22 amps before dropping to 9.3.; ordrng 1 Research/compressor (Compressor) and 1 W10913906 (Coupler) and 1 W10143759 (Dryer)
We serviced a
FRIGIDAIRE DRYER
Model AEQ6700FS0
Near Austin, TX 78734
Brandon
Job Details: 01/04/2022
"Arrived on site to replace failed heat shield
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cedar Park, TX 78613
David S
Job Details: 01/04/2022
Arrived on site for ice dispenser door having mold build up and temperature being off in the fresh food section. We inspected the ice dispenser and found it not closing properly. We found the thermistor in the light fixture is the plastic thermistor.per techline that thermistor needs to be replaced. I am ordering the deflector assembly and brass thermistor.; ordrng 1 WPW10353552 (Reflector assembly) and 1 W10316760 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78705
Luis
Job Details: 01/04/2022
Arrived on site. Replaced defective fresh food door checked door seal good.