We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78717
David S
Job Details: 05/13/2021
"Arrived onsite to replace bad valve on stacked unit, accessed the valve and found one of the wires cut, replaced valve and now unit is operating as designed. No leaks, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78717
David S
Job Details: 05/13/2021
"Arrived on site to diagnose water leaking from freezer compartment, found that the compression fitting was not seated all the way and the connection was broken. Used double lock that I had on hand W11091654 to fix the issue and made sure the lines were seated correctly, unit is operating as designed with no leaks. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Austin, TX 78704
Jacob
Job Details: 05/13/2021
Arrived onsite for unit not freezing in the freezer also to replace feet to the unit. Replaced feet to the unit. Looked at the unit for issue with not freezing. Upon further inspection. Found that the unit has a sealed system issue as the freezer evaporator is not freezing properly.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Georgetown, TX 78626
Tommy
Job Details: 05/13/2021
"Arrived onsite for ice maker not making correct ice. Upon arrival found unit receiving water, recirculating and cooling. However found grid on cutter damaged. Took photo to document. Office to reschedule upon receiving.; ordrng 1 W10919199 (Grid cutter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/13/2021
"Arrived n site for dishwasher not dissolving soap. Inspected unit and work area. Found door rubbing right side of frame. Adjusted leveling feet to correct. Performed diagnostics mode, no faults codes stored. Monitored automatic test cycle and found no water to unit. Measured voltage to inlet valve and found correct. Checked house water valve and found in off position. Turned water on and restarted test cycle. Found dispenser opened and unit washing. Checked heater at end of test cycle. All tested good, no water leaks detected. Spoke with customer on rinse aid, what to expect with drying performance and soap usage with home water softener."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78702
Jacob
Job Details: 05/13/2021
Arrived onsite for doors to unit having damage. Looked at the unit and saw damage to both door. Replaced both doors. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78702
Luis
Job Details: 05/13/2021
Arrived on site for damaged doors found both doors damaged replaced both doors and installed a new nameplate
We serviced a
GE DISHWASHER
Model GDF570SSF6SS
Near Buda, TX 78610
Leonardo
Job Details: 05/13/2021
Arrived on site to test unit for unit not heating. Test unit and found heating error. Cleared error test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Round Rock, TX 78665
Kayman
Job Details: 05/13/2021
Arrived onsite for dishwasher with dispenser not opening and not releasing soap. Upon inspection I found the dispenser door broke and the button missing.No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Leander, TX 78641
Jonathan S
Job Details: 05/13/2021
Arrived on site for refrigerator leaking water from FC. Inspected unit and work area. Found floor damaged in front of unit. Customer not on site to sign waiver. Gained access to to evaporator drain pan and removed ice buildup. Tested drain and found very slow drain. Found drain pan not aligned with drain tube. Adjusted drain pan. Gained access to condenser pan and tube. Line drain with tube. Tested drain and all tested good. No water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Wimberley, TX 78676
Robert
Job Details: 05/13/2021
Arrived on job to replace previously diagnosed part. After replacement of inverter the refrigerator compressor turned on and all fans running. No leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Austin, TX 78704
Jacob
Job Details: 05/13/2021
"Arrived onsite for unit leaking. put unit in test mode. Saw leaking coming from the valve from inside the unit. Could not get cold water valve from the wall to close. Let customer know to get a hold of maintenance in there building to turn off the water. Maintenance came out and shut off the water. Replaced water valve. When trying to turn back on the cold water from the wall valve. Water started coming out of the top of the valve, closed valve quickly. Let customer know to get maintenance back to do what they can to get the water back on. Took pic of valve. No leaks at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Georgetown, TX 78628
Tommy
Job Details: 05/13/2021
Arrived onsite for ice maker not making correct ice. Upon arrival found unit grid was damaged. Ordering new grid correct grid for this unit is W10919199. Office to reschedule upon receiving.; ordrng 1 W10919199 (Grid)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, TX 78746
Luis
Job Details: 05/13/2021
"Arrived on site for n water and door squeaking. Removed evaporator cover found gap between fan scroll and air tower causing water tank to freeze,added sealer in gaps to prevent cold air from migrating out and freezing tank,tested water dispenser working,adjusted door to prevent noise."
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC1
Near Austin, TX 78738
Brandon
Job Details: 05/13/2021
"Arrived on site for customer complaint of unit not heating, found failed element, I replaced element and cleaned out unit, tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Buda, TX 78610
Luis
Job Details: 05/13/2021
"Arrived on site for cooling complaint. freezer temp @24? fresh food above 40 noticed fan pulsating high and low. Gained access to fan assembly disconnected harness found broken pin on liner side of harness called tech support,per tech support
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near The Hills, TX 78738
Brandon
Job Details: 05/13/2021
"Arrived on site for customer complaint of unit leaking into tub when not in use, I found failed water valve, I replaced valve, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78752
Jacob
Job Details: 05/13/2021
Arrived onsite for unit have a build up of frost and unit making noise. Let tenant know that depending on the noise it will more likely be normal. Checked the freezer door to the unit. The door was very tough to close. Ordered rails to replace. Ordered parts. Office to reschedule.; ordrng 2 WPW10120018 (slide rail (frz))s
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Taylor, TX 76574
Wesley
Job Details: 05/13/2021
Arrived onsite and found new style actuator failed and slipping out of position during transition to agitate. This was causing no wash symptoms. Replaced actuator. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, TX 78641
Jonathan S
Job Details: 05/13/2021
"Arrived on site for center burner knob rubbing when pushing on to turned on. Inspected unit and work area. Found valve stem setting lower than the rest. Removed valve and installed new. Tested for possible gas leaks, none found. Assembled unit and tested operation. All tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS00
Near Austin, TX 78751
Jacob
Job Details: 05/13/2021
"Arrived onsite for unit still dispensing water for a few seconds when calling for ice. When tested the ice dispenser it still dropped water for a few seconds while dispensing ice. Called tech line. Recommend to check wires going to the paddles to be sure they are not pinched or damaged. Said to possibly replace both paddles for ice and water. Got sr#7730755585. Pulled UI panel out to check the wires. Pulled and stretched the wires a bit. Put UI panel in again. Tested unit. Ice and water coming out separately at this time. If needed to return, please order both ice and water paddles. No leaks at this time. Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Austin, TX 78745
Leonardo
Job Details: 05/13/2021
Arrived on site to replaced left track. Replaced track test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Pflugerville, TX 78660
Kayman
Job Details: 05/13/2021
Arrived onsite for dryer not heating. Upon inspection I found the L1 to L2 was only showing about 1.8Vac while L1 to N showed 120Vac as well as to ground and L2 to N showed 120Vac as well as to ground. I confirmed good continuity on the power cord. I advised the customer would have to have the outlet serviced by a licensed electrician for the unit to work properly. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Florence, TX 76527
Lou
Job Details: 05/13/2021
"Arrived on site to inspect washer not starting. Upon further inspection, the customer advised that when pressing the start button, the unit wont start and beeps 3 times. I placed the unit in diagnostics showing error code F2E1. Cleared the code and continued with testing. Unit is operating as designed. I placed it back into diagnostics and performed the encoder test and all buttons except the start button functioned properly. I had to press the start button several times before it responded. I contacted techline and spoke to Steve and advised of the complaint, recent services and my findings and Steve recommended replacing the console/UI and provided SR#7730754494.No water leaks observed during service, job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near Hutto, TX 78634
Wesley
Job Details: 05/13/2021
"Arrived onsite and used yoke motor and divider to repair seized and stripped motor shaft, all checks good"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Liberty Hill, TX 78642
Tommy
Job Details: 05/13/2021
We serviced a
AMANA MICROWAVE
Model AMV2307PFS0
Near Austin, TX 78745
Leonardo
Job Details: 05/13/2021
Arrived on site to test unit for unit not starting. Test unit and found bad control board. Replaced board test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Austin, TX 78745
Kevin
Job Details: 05/13/2021
"Arrived on site and inspected washer and found a small crack on the corrugated black hose that leads from the new valve to the bleach cup. In order to correct this issue a new bleach cup would be needed. Also found left hinge is rusted and visible when bleach cup was removed to examine.
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Driftwood, TX 78619
Leonardo
Job Details: 05/13/2021
Arrived on site to replace manifold. Replaced manifold test unit and unit test good no leaks present at this time.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Pflugerville, TX 78660
Kayman
Job Details: 05/13/2021
We serviced a
GE REFRIGERATOR
Model ZISB480DMC
Near Spicewood, TX 78669
Brandon
Job Details: 05/13/2021
"Arrived on site for customer complaint of unit not cooling properly, found failed evaporator fan motor, ordering motor. ; ordrng 1 WR60X10185 (Evap fan motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FTMS02
Near Austin, TX 78735
Luis
Job Details: 05/13/2021
Arrived on site for no ice. Ran diagnostics on optics failed,replaced optics power cycled unit icemaker ran through a harvest test.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCK25FVSS03
Near Burnet, TX 78611
Cliff
Job Details: 05/13/2021
"Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice bucket frozen over, preventing auger from turning. Thawed bucket and all is working properly at this time. No leaks were found at time of service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM2
Near Austin, TX 78752
Jacob
Job Details: 05/13/2021
Arrived onsite for unit leaking water during operation. Showed me a video and saw the unit leaking from the sump and motor. Got authorization to replace sump and motor. Replaced part. Tested unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Round Rock, TX 78665
Wesley
Job Details: 05/13/2021
"Arrived onsite and replaced icemaker to repair unit not producing ice. Replaced icemaker and tested, unit is working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WZC3122DW01
Near Austin, TX 78738
Brandon
Job Details: 05/13/2021
"Arrived on site for customer complaint of unit not cooling, found sealed system issue, called techline, they want us to tap the system and check pressures. Ordering filter drier and access valve, SS tech SR# 7730749258 ; ordrng 1 Cnote (SS tech) and 1 WPW10143759 (UVdrier) and 1 W10913906 (Access valve) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Pflugerville, TX 78660
Kayman
Job Details: 05/13/2021
"Arrived onsite for refrigerator with ice clumping up on the bin. I found the inlet spraying out of the ice tray causing ice to form solid in the bin. I rep,aced the water tube and inlet valve. I tested the dispenser and ice maker fill. Both tested good and the ice maker inlet is no longer spraying. No leaks detected during time of service. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Kyle, TX 78640
Leonardo
Job Details: 05/13/2021
Arrived on site to test unit for top trim coming up. Advised customer trim is not coming up trim is sitting correctly and theres a gap to let the oven glass vent. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near San Marcos, TX 78666
Robert
Job Details: 05/13/2021
Arrived on job for complaints of not dispensing. Found the drawer very hard to pull out but after a hard tug the bin was able to remove. Found ice blocking bail arm. Removed ice cube and test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near Burnet, TX 78611
Cliff
Job Details: 05/13/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found communication failure between controls and rc thermistor. Rc harness, hv control, and ui will need to be replaced to complete repairs. .; ordrng 1 W11087438 (Harness) and 1 Authoneeded (Autho needed)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Spicewood, TX 78669
Brandon
Job Details: 05/13/2021
"Arrived on site to replace ice maker, after replacing, unit filled with water and tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, TX 78626
Tommy
Job Details: 05/13/2021
"Arrived onsite for doors not being aligned, upon arrival found doors operating as designed, spoke with customer on shutting left before right, found unit freezer handle was miss installed didnt have bolt, used truck stock and tightened handle down. Job Completed."
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 05/13/2021
Arrived on site to test unit for fan making loud noise. Found screw hitting blade. Removed screw test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, TX 78602
Matthew
Job Details: 05/13/2021
Arrived onsite to replace previously diagnosed parts. Found incorrect panel. Need to re order broil drawer panel and return with other parts. Did install oven rack. Office to reschedule.; ordrng 1 W10482110 (panel-drwr)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78717
David S
Job Details: 05/13/2021
"arrived on site to diagnose washer not draining during cycle, Customer informed us that the drain pump did not function correctly once before leaving standing water but since then has worked, tested unit for error codes and found none, put unit into quick diagnostics and unit functioned properly, upon further inspection we found the latch intermittently failing, we replaced the latch and now unit is functioning as designed. Job complete."
We serviced a
GE REFRIGERATOR
Model GFSS6KEXASS
Near Woodcreek, TX 78676
Robert
Job Details: 05/13/2021
Arrived on job for complaints of leaks. Found drain blockage in refrigerator. Cleared drain and test. No additional leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Georgetown, TX 78628
Lou
Job Details: 05/13/2021
"Arrived on site to inspect refrigerator water dispenser dripping. Upon further inspection, the Custer advised that after they get water from the dispenser, the unit will drip water shortly afterwards. I tested the dispenser several times and towards the end of my testing, I found the water dispenser dripped. I removed and replaced the inlet valve and retested and unit is operating as designed. No water leaks observed at the end from service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bertram, TX 78605
Cliff
Job Details: 05/13/2021
Arrived on site to diagnose a washer that is not cleaning properly. Found actuator out of position preventing unit from shifting out of spin. Reset actuator to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78758
Scott
Job Details: 05/13/2021
"Arrived on site ,replaced both rails . Reshaped gasket . Cleaned out frost build up . All fans working . No water leaks detected at time of service. Job complete ."
We serviced a
GE MICROWAVE
Model PEB9159SJ1SS
Near Austin, TX 78731
David Z
Job Details: 05/13/2021
"Arrived on site to install previously diagnosed parts to resolve microwave that was not heating or running turntable. Found control panel and turntable good, but found top interlock failed and not making contact. Replaced top interlock and turntable motor. Retested and found all working as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Austin, TX 78723
Matthew
Job Details: 05/13/2021
"Arrived onsite for washer making grinding noise during spin. Upon inspection found evidence of failed gearcase. Ran spin test and grinding was apparent. Replaced gearcase, rotor and slider. Tested unit and unit is functioning properly. No noise at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78731
Luis
Job Details: 05/13/2021
"Arrived on site for no lights. Diagnosed a defective freezer led module,replaced led module powered unit on all leds working as designed.
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Kyle, TX 78640
Kevin
Job Details: 05/13/2021
"Arrived on site as set washer into a diagnostic cycle and found saved error code for long Phil, ran all functions in manual diagnostic. Cold water valve and hot water valve are operating normally. Everything checks good. Ran an automatic test cycle and a calibration cycle and both passed properly. Could not find any definitive reason mechanically for customers experience. Customer is still loading the washer the all the way and using too much detergent. Discussed how this could possibly be The issue. Did not recommend any further replacement parts, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Austin, TX 78748
Kevin
Job Details: 05/13/2021
"Arrived on site and inspected washer and found cold water valve has a crack in it, washer is not hooked up to any water source, drain, or power. Replaced valve assembly due to visible crack but could not test washer for correct operation, job complete"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/13/2021
"Arrived on site for washer having water remaining in tub in cycle is completed. Performed diagnostics mode and checked for error codes. Found error F9-E1 long drain and F0-E2 over suds. Tested operation in manual test mode and confirmed slow drain. Gained access to drain pump and found kink in drain from tub to pump. Disconnected drain pump to correct and cleared filter. Assembled unit and tested operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Hutto, TX 78634
Wesley
Job Details: 05/13/2021
Replaced main control, door ui and dispenser ui at same time. Symptom of short cycling dispenser ui and shimmering LED lighting persisted without a change. Techline walked through every DC load in diagnostics to find a DC load short cycling control. No loads causing a short cycle in diagnostics. Verified polarity and dedicated circuit at power supply. Compressor does not short cycle when control resets.
We serviced a
AMANA REFRIGERATOR
Model ABB2522FEW
Near Georgetown, TX 78626
Tommy
Job Details: 05/13/2021
Arrived onsite for refrigerator no cool. Upon arrival found all fans and compressor running but still no cool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Buchanan Dam, TX 78609
Cliff
Job Details: 05/13/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak in evaporator.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Volente, TX 78641
Jonathan S
Job Details: 05/13/2021
"Arrived on site for dishwasher leaking water. Inspected unit and work area. Found traces of water by diverter. Performed diagnostics mode, no error codes. Monitored test cycle and found leaking at diverter. Will need to replace sump assembly to repair. Removed failed sump and installed new. Performed diagnostics mode and ran test cycle. Monitored operation and observed for water leaks. All tested good, no water leaks detected.
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/13/2021
"Arrived on site to install previous diagnosed parts. Removed failed UI and set Personality code on new UI. Installed new and assembled unit. Per diagnostics mode and tested all components. Ran in normal cycle. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mustang Ridge, TX 78610
Kevin
Job Details: 05/13/2021
"Arrived on site and inspected dryer and found it is not heating, found connector is loose at heating element and after resetting it dryer is now heating, took one picture.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cedar Park, TX 78613
Justin
Job Details: 05/13/2021
"Arrived on site for a dishwasher with a lower spray arm not working. Upon arrival the spay arm had actually been melted onto the heating element. I removed the spray arm and found the nut broken which cause it to fall off. I installed a new spray arm and then put the unit into diagnostics to check if the heating element got affected. I found no stored error codes. I found the heating element still working as designed and drawing the correct amount of amperage. I found the unit running as designed. The customer stated they were worried about the slight burnt plastic smell when the spray arm melted. After running the heating element and removing the melted arm the smell was no longer present. I advised them now that the wash arm and burnt plastic was removed it went away.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Leander, TX 78641
Jonathan S
Job Details: 05/13/2021
"Arrived on site for dishwasher door falling down and top rack rolling off of track. Inspected unit and work area. Found caps for toe plate missing. Found stopper not staying on track. Found door spring bent, bushing and friction pad broken. Installed new stopper on left side track. Uninstalled unit and replaced bushing, spring and pads. Reinstalled unit and found not enough clearance on side causing spring to rub cabinet. Informed customer of service performed and issue with clearance. Performed diagnostics mode, no faults codes stored. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, TX 78750
Justin
Job Details: 05/13/2021
Arrived on site to install previously diagnosed parts. I unplugged the unit and installed the new control. I then put the unit in diagnostics mode and found stored no stored error codes. I found the unit still not putting enough pressure through the top wash arm. I then installed a new sump and motor and ran a diagnostics cycle again. The unit was now giving significantly stronger pressure on top wash arm. No leaks observed at the time of service. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS5
Near Pflugerville, TX 78660
Kayman
Job Details: 05/13/2021
Arrived onsite for microwave with touch panel issues. Upon arrival I confirmed that only the left half of the control panel was responsive. I was able to heat a cup of water using the left half. I will need to return with the main control and control panel to complete the repair. Office to R/S due to part availability. ; ordrng 1 W11443147 (Control main)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Manor, TX 78653
Matthew
Job Details: 05/13/2021
Arrived onsite for refrigerator not dispensing ice. Upon inspection found auger motor non responsive. Replaced motor and tested unit. Unit is now dispensing ice. Job complete .
We serviced a
MAYTAG FREEZER
Model MQF1656TEW02
Near Nolanville, TX 76559
Al
Job Details: 05/13/2021
Arrived on site and inspected free standing freezer not freezing items on the top shelf.Confirmed the complaint and disassembled and found the evaporator fan was dead.Removed and replaced it and unit began circulating the air needed to freeze items inside of the unit.
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Austin, TX 78702
Scott
Job Details: 05/13/2021
"Arrived on site to replace spark board and valve . Retested and found range just needed igniter . Replaced igniter and unit is preheating normally . No gas leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Buda, TX 78610
Lou
Job Details: 05/13/2021
"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I found the ice bin full of ice. Tested the dispenser and it dispensed both cubed and crushed ice. Unit is operating as designed. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Buda, TX 78610
Lou
Job Details: 05/13/2021
"Arrived on site to inspect range console damage. Upon further inspection, I found a small dent in the top right corner of the console. Removed and replaced the console and tested the unit. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ04
Near Austin, TX 78724
Matthew
Job Details: 05/13/2021
"Arrived onsite for refrigerator not cooling at all. Upon arrival fridge was unplugged and the compressor compartment cover was off. Plugged unit in and checked amp draw on compressor, recorded .04amps
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 05/13/2021
"Arrived on site for microwave door not always closing. Inspected unit and work area. Found door shutting but lamp has failed. Removed failed lamp and installed new. Tested door operation. Performed diagnostics mode and checked for fault codes, none found. Tested all components. All tested good. Spoke with customer on opening and closing door."
We serviced a
JENN-AIR COOKTOP
Model JGC8430BDS
Near Austin, TX 78732
David Z
Job Details: 05/13/2021
"Arrived on site to diagnose cooktop with 2 burners not properly lighting. Found front 2 were having the issues. Cleaned off with wire brush to clean spark surfaces. Retested and found front left good, but front right was arcing to the cooktop often. Tried adjusting igniter stalk but it cracked. Ordering new igniter to resolve, as well as screws and orifice holders due to rust. ; ordrng 1 WP74009336 (Igniter) and 8 WP3368921 (Screw)s and 1 WP7527P002-60 (Orifice holder) and 1 WP7527P004-60 (Orifice holder) and 1 WP7527P033-60 (Orifice holder) and 1 74009553 (Orifice holder)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Austin, TX 78752
Jacob
Job Details: 05/13/2021
Arrived onsite for the unit not making ice. Replaced both water valve and ice maker. Tested ice maker. Heard it fill with water and motor on ice maker is turning. No leaks at this time. Job complete. Let customer know that is the ice seems to come out kind of small there still potentially be something stuck in the water lines. Let her know to throw out 1 buckets worth of ice just incase. Job complete
We serviced a
MAYTAG FREEZER
Model MQF1656TEW01
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/13/2021
"Arrived on site to test unit for ice building on bottom of cabinet. Found drain tube was clogged with foam and permagum. Removed obstruction, tested unit, unit works good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Bastrop, TX 78602
Matthew
Job Details: 05/13/2021
"Arrived onsite to replace previously diagnosed parts. Replaced left rear orifice holder. Tested unit for function and leaks, no leaks detected at this time. Burner is functioning correctly. Customer had intermittent issues with control and confirmed F0E1 internal board failure. Replaced board. Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Seguin, TX 78155
Andrew
Job Details: 05/13/2021
"Arrived on site to test unit for not cooling. Unit was cold and freezing as designed upon arrival. Found evap thermistor was not installed in proper location and readings were showing warmer than actual temps. Control was acting erratically during diagnostics by flickering and lights were illuminating randomly. Replaced thermistors and control, tested unit, unit works good. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Marion, TX 78124
Andrew
Job Details: 05/13/2021
"Arrived on site to test unit for lid stuck locked. Lid was open upon arrival. Customer stated it?s been working great since. Found no error codes. Ran diagnostics test 51 with no errors. Removed drain to inspect for obstruction, found nothing. Called techline and found water temp sensor was faulty. Recommended replacing valves. Office to reschedule.??????SR#7730756188; ordrng 1 W11172234 (housing)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/13/2021
"Arrived on site to replace drive pulley and belt from previous diagnosis. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Temple, TX 76502
Tyler
Job Details: 05/13/2021
Arrived on site for refrigerator not cooling properly and getting a lot of ice put up on the back wall the freezer according to the customer upon arrival. Upon arrival customer also stated that 10 minutes before I showed up The ui Was shutting down resetting nonstop. Upon further investigation I was able to narrow down that the issue was within the wiring harness of the evaporator fan motor inside of the freezer compartment it was causing a power shortage to the main control causing it to power down and restart at this point the high-voltage control and ui control of both working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, TX 78628
Lou
Job Details: 05/13/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the it in diagnostics and tested the ice maker for error codes on test #56 and found no error codes. Tested the unit in test #58 and it passed. Tested in test #59 and the motor failed. Tested in test #57 and the motor failed. When I went to replace the ice maker, I found that I was sent with the wrong IM part. I verified the model/serial numbers and found that we had the incorrect model number. Corrected the model in the ticket and researched the parts diagram and found the part number that I was sent with was wrong as was the HV control. I advised the customer of my findings. I am ordering the correct ice maker and HV control and office to schedule return service. I corrected the ticket. No water leaks observed during service.; ordrng 1 W10843055 (HV control) and 1 W11294907 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, TX 78731
David Z
Job Details: 05/13/2021
Arrived on site to install new freezer door to resolve dented door from delivery. Replaced freezer door. Installed handle. Verified unit is closing and sealing. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78744
Kevin
Job Details: 05/13/2021
"Arrived on site and inspected range and found left to valve stems are twisted and knobs cannot be centered, replaced entire manifold end it is now working properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, TX 78723
Luis
Job Details: 05/13/2021
"Arrived on site for no cool. No traces of uv dye on evaporator,checked compressor compartment no traces on tubing or weld joints,checked pressures,pressure -20 and 75,unplugged unit low side pressure equalizing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Georgetown, TX 78628
Tommy
Job Details: 05/13/2021
"Arrived onsite for dishwasher leaking from left side. Upon arrival found unit was unleveled, found unit also had gap in cabinet near it took photos to document. Tested unit found it operating found moisture however by door. Found door slightly out of alignment as well as tub right gasket out of line. Also found unit was over suds. Realigned unit, leveled out gasket back into place and tested. Found unit no longer having dripping. Job Completed. Let customer know about soap and over sudzing."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Bertram, TX 78605
Cliff
Job Details: 05/13/2021
Arrived on site to diagnose a range with a broken top. Found glass top broken above lf burner. Replaced glass and all is working properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Canyon Lake, TX 78133
Robert
Job Details: 05/13/2021
Arrived on job for complaints of no air flow. Found the damper was stuck in close position blocking air flow. Reposition air vent to allow damper to work properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78732
David Z
Job Details: 05/13/2021
"Arrived on site to diagnose refrigerator that is not defrosting and making noise. On arrival unit was unplugged and defrosted. Checked fans and found fans good. Checked drain dray and found rust and debris in the drain trap, likely the cause of the failure. Called tech line and spoke with Joel, who had me test the defrost circuit. Found 120v going to heater, and 103 ohms resistance. Tech line advised to monitor and see if unit builds ice again. If it does order part #W10281315,; ordrng 1 W10281315 (Defrost heater?)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Round Rock, TX 78665
Kayman
Job Details: 05/13/2021
Arrived onsite for refrigerator with low pressure at the dispenser. Upon arrival I confirmed the Lowe pressure. I found that is you remove the filter and use the bypass cap the pressure restores to normal and stays at normal pressure. I recommended replacing the filter head reservoir assembly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Manor, TX 78653
Matthew
Job Details: 05/13/2021
Arrived onsite to replace previously diagnosed parts. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Noticed that floor was not allowing unit to be completely leveled.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Kyle, TX 78640
Kevin
Job Details: 05/13/2021
"Arrived on site and inspected range and found F1E0 showing on display, checked saved error codes and also found F1E1. A new control board will be needed to correct the issue. Control boards are currently exparts and informed customer of how that effects availability.; ordrng 1 W11528352 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXLQ01
Near Austin, TX 78759
David Z
Job Details: 05/13/2021
"Arrived on site to follow up on refrigerator that was not cooling properly. On arrival found the compressor was off and had been off for several days. After adjusting knobs I barely was able to get the unit to click. Replaced the start relay. After replacing the start device I tested knobs again and was able to get it to kick on when fully turned to the right and maxing out the temp. Found thermostat rattling.
We serviced a
IKEA DISHWASHER
Model IUD8555DX1
Near Austin, TX 78727
Justin
Job Details: 05/13/2021
"Arrived on site for a dishwasher not running through the cycle. Upon arrival the customer stated the unit would fill and drain and will leave some water in the tub but would do nothing else. They said they pulled out the filter and found a bunch of glass in there as well. I put the unit into diagnostics mode and found stored error codes F8E4 for drain motor electrical problem, F9E1 for diverter not finding position, and F6E4 for float switch open. I then ran a diagnostics cycle and it filled with water, then you could hear the drain pump struggle, and nothing else. I ohmd out the float switch and found it to be good. I then checked voltage at the drain pump and it was fluctuating in and out. I did find voltage at motor to be correct. I found that the unit had a bad control and sump and motor. Possible a bad drain pump as well. I also found the dispenser physically broken.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78744
Kevin
Job Details: 05/13/2021
"Arrived on site and inspected washer and found it is not connected to any water source, power, or Drain. Due to customers complaint inspected underneath washer and found actuator arm is out of cam. Per service pointer W11531483A Replacing the actuator will correct the issue, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, TX 78731
David Z
Job Details: 05/13/2021
Arrived on site to replaced damaged dryer lid. Replaced lid due to transport damage. Verified unit is working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Austin, TX 78730
Justin
Job Details: 05/13/2021
"Arrived on site for a dishwasher that stays in the wash cycle and never stops. Upon arrival the customer stated that another company has already changed out the control, UI, and the OWI sensor. He said the unit will run forever until manually stopped. I checked voltage at the wall and found it correct. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle and it ran through as designed. I checked voltage at the junction and it was also good. I found correct voltage at the control too. I inspected the harness and found no damage. I called techline and spoke to Andrew and received SR# 7730755722. He advised that it appears to be running as designed. Upon running it through diagnostics again I found the fan motor not running and possibly causing the control to have issues. This indicates a possible bad control and fan needing to be replaced. I replaced both parts and then retested the unit in diagnostics. Unit is now working as designed. No leaks observed at the time of service. Call complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHS2667KE0
Near Burnet, TX 78611
Cliff
Job Details: 05/13/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found icemaker fill tube causing water to drip on evap fan. Error code caused by fan malfunction shutting unit down. Removed ice and repaired tube. All is working properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR COOKTOP
Model CVE3401B
Near Seguin, TX 78155
Andrew
Job Details: 05/13/2021
Arrived on site to test unit for LR burner not working properly when set to low. Found wiring is burnt and brittle. Needing main supply harness and infinite harnesses. Also recommend replacing infinite switches due to showing signs of deterioration. ; ordrng 1 71003473 (harness- s) and 2 71003475 (INFI HARNESS)s and 3 W11088181 (switch-inf)s
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78702
Scott
Job Details: 05/13/2021
"Arrived on site for no drain washer . Couldn?t duplicate error at time of visit .no error codes ,passed diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
David S
Job Details: 05/12/2021
"Arrived on site for sealed system repair. I gained access to the dryer and punctured it I found full pressure in the system. I installed a new compressor, uv dryer and access valve. I pulled a vacuum and found it holding. I put a measured charge into the system and found the pressures holding and the unit cooling properly. Job complete."