Near Austin, TX 78734
Leonardo
Job Details: 03/27/2020
RANGE KITCHENAID KSGB900ESS Arrived on site to test unit for unit not getting to temp. Test unit and found unit needed calibration. Unit temp off by 12° calibrated oven to +15° test unit and unit test good job complete
Near Belton, TX 76513
Al
Job Details: 03/27/2020
ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived to inspect ice machine not making ice.Customer stopped me short of the unit and advised the unit has been fully operational for at least 4 days.I verified and checked ice bin and observed a full bin with healthy ice production.I verified unit is operating properly.All water lines were dry at the time of service.Job complete.
Near , TX 78619
Leonardo
Job Details: 03/27/2020
DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site to install new bottom rack. Installed rack test unit and unit test good job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 03/27/2020
UNKNOWN UNKNOWN 1.23E+12
Near San Marcos, TX 78666
Noah D
Job Details: 03/27/2020
WASHER MAYTAG MVWB765FW1 "Arrived on site to diagnose washer for not filling, upon inspection found the valve not filling on either valve, replaced valve and retested. Water was returned. Complete"
Near Canyon Lake, TX 78133
Richard
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher with error code F2E2. During testing found that the error was present. Error code means lost communication with UI and control. . Complete
Near Kingsland, TX 78639
James
Job Details: 03/27/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Arrived on site and inspected unit for dye. Found no uv dye visible on any components. Found unit balances with 8 psi on high and low and 20 inch vacuum on low with 80 psi on high while running. Called tech line and spoke to Kathy #7727465402. No repair recommended at this time
Near Austin, TX 78723
Cliff
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator with excess moisture inside. Tested all parts and components and found previous issues corrected but glass shelf in refrigerator condensating. Advised homeowner if doors are not completely closed outside air and humidity will condensate on glass shelving. Advised on best procedures to prevent this issue in the future. No leaks were found at time of service.
Near Temple, TX 76502
Jonathan
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced thermistor and tested unit in diagnostics. FC thermistor and RC thermistor showed that they passed. Unit began to cool and unit is working as designed. Unit has two trays of ice in the ice bin. Advised customer to wait at least 24 hours for ice production. Customer also advised his freezer light was out and the lights on the top were dim. Replaced freezer light and all other lights became fully operational. Call complete.
Near , TX 78641
Lou
Job Details: 03/27/2020
OVEN WHIRLPOOL KOCE500ESS09 "arrived on site to install previously diagnosed and ordered part. Due to the microwave outer door glass breaking, I installed a new outer door glass and tested. Unit is operating as designed. Job completed."
Near Temple, TX 76502
Jonathan
Job Details: 03/27/2020
COOKTOP WHIRLPOOL KICU509XBL00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both display and module with correct module and tested unit. Unit is working as designed. Call complete.
Near Temple, TX 76502
Jonathan
Job Details: 03/27/2020
WASHER MAYTAG MVWX655DW2 Arrived on site for washer that was not washing. Inspected unit and worst area. Customer advised the issue was not with that the unit wasn’t washing but that she was getting black cried all over her clothes. Removed wash plate and inspected unit found lubricant on driveshaft causing her issue. No oil leaks were detected. Removed lubricants and reattached wash plate. Unit is working as designed. Call complete.
Near Waco, TX 76710
Jonathan
Job Details: 03/27/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for ice machine that was making very little ice and was making a sound. Inspected unit and work area. Found unit in an ice making cycle and no water in the water reservoir. The recirculation pump was trying to pump up water but all the water was in the line barely dripping at the refrigeration pan. Place unit in an auto cycle and as soon as the valve was actuated, very little water was entered. Advised customer of the issue and that I could not see if there were any other problems until that was resolved. Replaced valve and tested unit. Unit went through a clean cycle but when it went to draw in water for the ice making, the unit filled 1/3 of the pan. I advised the customer that he could try to use the machine as is but might have thin ice or cause further problems down the line or replace his recirculation pump. Replaced the recirculation pump and tested unit. Unit is working as designed.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=9 degrees & RC=38 degrees. Tested the ice maker using my jumper wire and it operated intermittently. Due to the intermittent operations, I removed and replaced the ice maker and cycled power to the unit. Once I turned the power back on, the ice maker began to harvest and water filled the tray. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for range not operating. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78731
David
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site to diagnose refrigerator with gap on bottom. Performed diagnostic and examined door. Found freezer door warped, causing the bottom right corner to not be able to seal, sticks it 1/4 inch further then RC door. Ordering W11390104 door. Will return when door comes in. Office to reschedule. ; ordrng 1 W11390104 (DOOR)"
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave light not turning off. Tested and inspected unit and found failed control. Ordering needed part. ; ordrng 1 W10892389 (cntrl-elec)
Near San Marcos, TX 78666
Noah D
Job Details: 03/27/2020
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site to inspect range for flame issues, upon inspection found the right rear burner turned off on the med setting, adjusted flame and retested, small flame returned on low, tested oven and found no issue. Job complete"
Near Uhland, TX 78640
Luis
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB02 Arrived on site for no cool.
Near Austin, TX 78703
Jacob
Job Details: 03/27/2020
FREEZER WHIRLPOOL WRS331SDHM00 Arrived onsite for unit not cooling in freezer. Tested unit. Found that a sealed system issue is the cause for not cooling. Submitted documents for sealed system issue. Ordered parts. Office to reschedule.; ordrng 1 W11179385 (drier-tube) and 1 W11305045 (COMPRESSOR )
Near Leander, TX 78641
Paul
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for a refrigerator not making ice. Ms stated the FC wasn’t cooling properly. I checked temps and found the FC at 24 degrees and the RC at 57 degrees. Both evaporators are clear. I ran service test 39 with my watt meter connected and it wouldn’t get above 128 watts with it set to max (99) on the UI and it wouldn’t maintain the wattage dropping as low as 112 watts. I called Whirlpool techline and spoke to Brian file# 7727463829. Brian stated that it sounded like the compressor and Orion control were working but believes the unit is low on refrigerant due to a high side leak. Ordering all sealed system components JIC along with oilless gauges and leak detector. Ordering W11393142 COMPRESSOR, W11336586 CNTRL-ELEC, W11336582 CONDENSER, W11099684 VALVE, W11099748 FC EVAPORATOR, W11291123 RC EVAPORATOR, W10843121 Non-UV DRIER, W10913906 COUPLER, LEAK DETECTOR, & OILLESS/ OILLESS.; ordrng 1 LEAKDETECTOR (LEAK DETECTOR) and 1 OILLESS (OILLES
Near Austin, TX 78739
Jacob
Job Details: 03/27/2020
WASHER MAYTAG MVWB880BW0 Arrived onsite for unit getting suds error code. Tested unit. Found that control board was bad. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete.
Near West Lake Hills, TX 78746
Leonardo
Job Details: 03/27/2020
OVEN WHIRLPOOL WOS51ES4ES00 Arrived on site to test unit for no power and door locked. Test unit and found bad fuse thermal. Will replace fuse ; ordrng 1 W11025102 (FUSE THERMAL ) and 1 W11034459 (FUSE CUT OUT )
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer not agitating. Tested and inspected unit and found failed actuator and cam. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78728
Andy
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for refrigerator leaking. Tested and inspected unit and found failed water valve, water tube and reservoir. Ordering needed parts. Office to schedule return trip. Have water shut off at was and instructed customer to keep close eye on unit.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11346622 (RESERVOIR ) and 1 W11415785 (WATER TUBE)"
Near Austin, TX 78727
Cliff
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not responding to controls. Tested unit and found user interface shorted out. User interface control will need to be replaced to complete repairs. .; ordrng 1 W11368911 (UI)
Near Belton, TX 76513
Al
Job Details: 03/27/2020
WASHER WHIRLPOOL MVWB835DC4 "Arrived to inspect long fill.Confirmed the complaint and removed and replaced it.Reassembled, calibrated and unit tested as designed.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78739
Jacob
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete. No issues at this time. Job complete
Near West Lake Hills, TX 78746
Leonardo
Job Details: 03/27/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to test unit for console not responding. Will need to order new co trip board W11261165 and new console W11428588 ; ordrng 1 W11261165 (CONTROL) and 1 W11428588 (CONSOLE )
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator water in RC. Tested and inspected unit and found line inside RC cabinet was crushed not allowing water to drain. Spoke to customer on service fee per CS and was approved adjusted and steamed out to make sure line is open. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78759
Scott
Job Details: 03/27/2020
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for unit not filling . Ran diagnostics 6-4,6-3, 6-1 5-1 . Found unit is full of suds . Replaced control ,found heater triac shorted . Ran diagnostics after flushing unit of build up of suds . Unit is performing normal . Did instruct customer on cleaning . No water leaks detected at time of service . Job complete ."
Near Canyon Lake, TX 78133
Luis
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for cooling complaint. Found weak frost pattern,install a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good,checked evaporator and compressor compartment no traces of dye."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/27/2020
WASHER MAYTAG MVWB765FW3 "Arrived to inspect unit with no filling, ran diagnostics and found low fill and long fill errors. Cleared and replaced housing an dieted good. Tested spin and agitator and tested properly"
Near Waco, TX 76710
Jonathan
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Arrived on site for refrigerator that was not dispensing water or ice. Inspected unit and work area. Try to dispense water and was unable to but heard the valve actuate. Removed filter and tested unit. Unit began to flow. Advised customer he had a bad filter and that Whirlpool would not cover this service. We replaced the filter with a new one and tested the unit. Unit is working as designed. Call complete.
Near Austin, TX 78738
Leonardo
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time test unit and unit washing job complete.
Near Temple, TX 76501
Jonathan
Job Details: 03/27/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for washer that won’t finish the cycle. Inspected unit and work area. Place unit in service diagnostics and found an F9E1 (long drain) error code. Placed unit in an auto test and found the drain pump not pumping out the water. Ordering drain pump and will return; ordrng 1 W10876600 (drain pump)
Near Austin, TX 78759
Paul
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced all 3 controls at the same time per techlines instruction. I tested the icemaker running service test 97 and all the cube slots filled except for 2. I removed the customers filter and tested it again and all slots filled. I advised the customer to change the filter because it was about 8 months old per Mr. Ms had showed me that there was a tare in the right refrigerator door gasket. Ordering W10917313 GASKET-DOR. .; ordrng 1 W10917313 (GASKET-DOR)
Near Liberty Hill, TX 78642
Lou
Job Details: 03/27/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered part. Due to the sensor, I removed and replaced the sensor and tested. Unit is operating as designed. Tested the microwave and could not duplicate any unusual noises. Job completed."
Near Round Rock, TX 78664
Cliff
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to replace previously ordered parts for refrigerator. Replaced all four ordered controls and found the UI is now responsive but several components in unit still not operational due to internal short. Ice bin sensors are not registering and will need to be replaced along with compressor inverter and LED control.; ordrng 1 W10563323 (flipper) and 1 W10804160 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 W11087200 (invrtr-box)
Near New Braunfels, TX 78130
Richard
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for the refrigerator doors not leveled. During leveling. The left hand screw to the roller adjuster is stripped. Ordering parts and office to schedule.; ordrng 2 2152958 (screw)s and 2 WP2179826 (rivet)s and 1 WPW10304659 (roller-cab) and 1 WPW10304660 (roller-cab)
Near Cedar Park, TX 78613
Lou
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to install previously diagnosed and ordered parts. Due to the defrost heater/bimetal failure and left RC door gasket torn, I removed and replaced the defrost heater, bimetal harness, and left RC door gasket. Using my heat gun, I shaped the gasket before installing. Tested the unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Richard
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM04 Arrived onsite for the refrigerator veggie trap cracked.. Office to schedule. ; ordrng 1 W11162446 (pan-meat)
Near Austin, TX 78754
Scott
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher not heating. Ran diagnostics got 7,1 error code. Heater is coming on at the end of test cycle. Advised customer that control was in safety mode had to reset itself. No water leaks detected at time of service. Job complete."
Near Canyon Lake, TX 78133
Richard
Job Details: 03/27/2020
RANGE JENN-AIR JJW9830DDS Arrived onsite for the oven door glass broken. Installed new glass that was ordered and door tested good . Complete
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/27/2020
RANGE AMANA AGR5330BAS3 Arrived to install previously ordered parts. Replaced door and insulation
Near Georgetown, TX 78633
Al
Job Details: 03/27/2020
WASHER WHIRLPOOL MVWC415EW1 Arrived to inspect washer not agitating.Ran diagnostics test mode and confirmed the complaint.Removed and replaced the actuator.Reassembled and calibrated the unit and unit began operating as designed.Customer satisfiedJob complete All water lines were dry at the time of service.
Near Manor, TX 78653
Scott
Job Details: 03/27/2020
MICROWAVE WHIRLPOOL WMH31017HS0 arrived on site for microwave not heating . Found mag has failed . Ordering mag . Please call to set return.; ordrng 1 W10754299 (magnetron)
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/27/2020
REFRIGERATOR KENMORE 253.284328 "Arrived to inspect unit not cooling well. Found unit not defrosting, found heater to have no continuity and will need replaced Heater ; ordrng 1 5304496687 (heater-defrost) and 1 CNOTE (SOONER SERVICE IF POSSIBLE )"
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found failed thermistor. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 03/27/2020
WASHER WHIRLPOOL MVW6230HW0 Arrived to inspect washer dripping from valve. Confirmed the complaint and removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Cliff
Job Details: 03/27/2020
RANGE WHIRLPOOL WFE540H0ES1 Arrived on site to diagnose a range that will not turn on. Found terminal block burnt. Replaced terminal block and job is complete.
Near Andice, TX 78628
Lou
Job Details: 03/27/2020
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven light not working. Upon further inspection, I found that the oven light was burnt out. I removed and replaced the bulb and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near The Hills, TX 78738
Leonardo
Job Details: 03/27/2020
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to test unit for unit making loud pop sound. Test unit and found unit was connected to propane but orifices were still natural gas. Advised customer to get a Plummer to do the conversion kit. Job complete. Sr#7727464849
Near Spicewood, TX 78669
David
Job Details: 03/27/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site to diagnose washer that was leaking into unit with power off. Performed diagnostic and found no codes present. Found inlet valves were failed allowing a water seep when powered off. Replaced inlet valves. Retested and al, is working as designed with no seepage. Call complete. No water leaks found."
Near New Braunfels, TX 78130
Noah D
Job Details: 03/27/2020
VENTHOOD WHIRLPOOL WVU37UC0FS0 "Arrived on site to inspect venthood for buzzing sound during operation, upon inspection I confirmed the ,Otto was not working correctly and making a lot of noise, ordering motor assembly and switch assembly, office to reschedule ; ordrng 1 W11100651 (MOTOR) and 1 W11100652 (SWITCH )"
Near Canyon Lake, TX 78133
Luis
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for moisture build up. Found moisture on utter loop divider between freezer and fresh food,added adhesive to liner gaps restricted some air flow on back cover to allow copper lines to warm to prevent moisture on divider. AUTHO KPFDFPFDPL1; used 1 WP482338 (ADHESIVE) from stock"
Near Liberty Hill, TX 78642
Lou
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice bin doesn’t come out. When I attempted to remove the bin, the outer casing came off. I was able to get the remaining bin out and put the casing back on, but the lever is broken and the bin needs to be replaced. Also found the right door gasket torn. I am ordering the ice bin and right RC door gasket and scheduled return service. No water leaks observed during service.; ordrng 1 W10830274 (gasket-fip) and 1 W11185686 (ice-contnr)"
Near Austin, TX 78746
Leonardo
Job Details: 03/27/2020
OVEN KITCHENAID KODE300ESS04 Arrived on site to test unit for fan coming on. Test unit and found purple wire to sensor cut off will need to replace sensor and wire harness. Office to reschedule ; ordrng 1 W10859573 (SENSOR )
Near Del Valle, TX 78617
Scott
Job Details: 03/27/2020
WASHER MAYTAG MVWC565FW Arrived on site for loud noise from washer. Ran diagnostics found gear case failure. Replaced the gear-case ran diagnostics everything came back good. No water leaks found at time of service. Job complete
Near Austin, TX 78746
Jacob
Job Details: 03/27/2020
DRYER MAYTAG MEDB765FW Arrived onsite for unit making noise during cycle. Tested unit. Unit working as designed. Instructed customer of noise being normal. No issues at this time. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 03/27/2020
WASHER MAYTAG MVWB750YW0 "arrived on site to inspect washer error codes. Upon further inspection, I found the unit in the garage with limited access to the unit. Found the unit showing error code LD (long drain). Placed unit in diagnostics and attempted to manually drain the unit as there was water and clothing still inside. Unit failed to drain. Tilted unit back and checked the drain pump and it ohmed out good, but the motor was extremely hot and I felt the hose and there is something inside the hose. I advised the customer that the part I had was incorrect and would have to order another pump.Office to schedule return service and advised the customer to have the unit accessible for repairs. No water leaks observed during service.; ordrng 1 WPW10409079 (pump-water)"
Near Killeen, TX 76543
Al
Job Details: 03/27/2020
RANGE AMANA AER6303MFS2 Arrived to inspect range not heating. Confirmed the complaint and removed the lower access panel and found the wires burned at the power cord. Ordering W11134840 lower harness to complete the repair.Needs more work.; ordrng 1 W11134840 (MAIN HARNESS FOR OVEN )
Near Austin, TX 78745
Jacob
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite to replace parts. Ordered by previous tech. Put adhesive and replaced control. Tested unit. Unit test good. No issues at this time. Job complete
Near Canyon Lake, TX 78133
Luis
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for moisture on front of ice bin and on bin gasket,ice build up on rear wall. Prev tech ordered wrong part,unit need grey adapter and gaskets. Ran diagnostics no air flow from ice box fan in diagnostics,ran icemaker test E5 error timed out,ran harvest cycle passed,ran fill test passed. Diagnosed unit will need main control,ice box fan, or react adapter and gaskets that go between adapter and icemaker housing. ; ordrng 1 W10846539 (ICE BOX FAN ) and 1 W11126056 (ADAPTER GREY) and 1 WPW10280988 (GASKET) and 1 WPW10320706 (HASKET) and 1 WPW10675033 (MAIN CONTROL)"
Near New Braunfels, TX 78132
Noah D
Job Details: 03/27/2020
WASHER WHIRLPOOL MHW6630HW0 "Arrived on site to inspect washer for leaking, upon inspection found a leak in the front left, checked function fr, top panel, found fill tub not connected as well as shipping bolt still attached. Removed shipping bolts and reattached fill tube, no leaks found, job complete"
Near Austin, TX 78737
Leonardo
Job Details: 03/27/2020
RANGE KITCHENAID KSEG950ESS1 Arrived on site to replace control board and install harness. Replaced all parts test unit and unit test good job complete.
Near Round Rock, TX 78681
Cliff
Job Details: 03/27/2020
OVEN KITCHENAID KODE300ESS04 Arrived on site to replace door panel for oven. Replaced outer door panel and tested unit. Found all is functioning properly at this time.
Near Bastrop, TX 78602
Scott
Job Details: 03/27/2020
WASHER MAYTAG MVWX655DW0 Arrived on site for washer not finishing cycle . Ran diagnostics and got valve thermistor and long fill times error codes ordering valve and suspension . Please call to set return ; ordrng 1 W11127358 (HOUSING ) and 1 W11130362 (SUSPENSION )
Near Cedar Park, TX 78613
Paul
Job Details: 03/27/2020
WASHER WHIRLPOOL MHW6000XW2 "Arrived onsite for a washer that the clothes are coming out very wet and had to kill the power for the door to unlock. I checked stored error codes and found an F9E1, F5E2, F0E1, F6E1. I ran the test mode and found the drain pump running but not pumping water. The pump needs to be replaced. I replaced the drain pump and tested the unit. All is working as designed. There were no water leaks present at the time of service. Call complete."
Near Burnet, TX 78611
James
Job Details: 03/27/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Arrived on site and tested operation. Found condensation and ice build up due to air leak in gaskets of ice maker housing. Unit will need gasket kit to repair. ; ordrng 1 5303918784 (GASKET KIT)
Near Burnet, TX 78611
James
Job Details: 03/27/2020
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site and installed new pressure switch, pressure hose and dome. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78758
David
Job Details: 03/27/2020
OVEN WHIRLPOOL WEG745H0FS Arrived on site to diagnose range that customer said they could smell gas coming from. Performed diagnostic and checked for leaks. Could seem some gas in the oven section. Replaced regulator since I could not smell a leak in the top or rear. Retested unit with new regulator and also had customer smell for leaks. All is working as designed at this time. Call complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/27/2020
RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site to install switch per last visit, installed both switches and customer was unhappy with length of stem on switch. Reordering parts, office to reschedule ; ordrng 1 3148954 (SWITCH)"
Near San Marcos, TX 78666
Noah D
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site to install latch assembly for not starting, installed latch and retested. No problems found and cycles started. Complete"
Near Round Rock, TX 78664
Andy
Job Details: 03/27/2020
RANGE MAYTAG MGR6600FZ1 Arrived on site for range oven not igniting intermittently. Tested and inspected unit and found failed control and module. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Round Rock, TX 78664
Andy
Job Details: 03/27/2020
WASHER LG WT1501CW Arrived on site for washer not washing. Tested and inspected unit and found failed washplate. Ordering needed part. Washplate is an expart. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 AGZ72909702 (WASHPLATE ) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Waco, TX 76706
Jonathan
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ Arrived on site for refrigerator that would not light in the freezer or top of refrigerator section. Inspected unit and work area. Found all top lights in refrigerator section and freezer lights out. Replaced freezer module and you know began to light throughout the entire unit. Unit is working as designed. Call complete.
Near Round Rock, TX 78681
Cliff
Job Details: 03/27/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site to diagnose a washing machine that is making abnormal noise. Found loud popping coming from motor and gear case assembly. Rotor, stater, and gear case will all need to be replaced to complete repairs..; ordrng 1 W11195971 (STATOR) and 1 W11260238 (ROTOR) and 1 W11393685 (GEARCASE)"
Near Pflugerville, TX 78660
Andy
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for refrigerator not cooling after UI and RC thermistor was replaced. Called tech line and spoke with Brian (SR# 7727466508) made aware of issue and what was done. Was instructed to check RC thermistor and if bad to replace. Tested thermistor and found failed. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78626
Cliff
Job Details: 03/27/2020
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site to replace compressor, evaporator, and filter dryer for ice machine. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Killeen, TX 76542
Al
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to install previously ordered part.Found the right plate was noticeably different in color than the one needed to complete the repair.Customer denied the off colored piece.I notified parts department of issue.New part in WHITE is needed for repair.Ordering research for same part white in color.Office to reschedule with customer ;
Near Buda, TX 78610
Richard
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the freezer door not closing properly. Replaced all the gears and slides and brackets. Freezer door tested good. Complete. Set defrost mode to every 8 hours and checked vertical and horizontal Mullens which tested fine. Complete.
Near Austin, TX 78717
Tyler B.
Job Details: 03/27/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect unit with squealing noise. Found cam pulley was worn , replaced cam tested good"
Near Bastrop, TX 78602
Scott
Job Details: 03/27/2020
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for customer having to readjust time every few weeks . Customer didn’t have oven connected to WiFi . Set up customer with app and now have WiFi set on oven . Job complete .
Near Spicewood, TX 78669
David
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRSC503ESS "Arrived on site to diagnose refrigerator that was leaking water down the front. At time of arrival unit had the breaker shit off and it had no power. Performed diagnostic and checked interior of FC for leak. Found water trails and spots running by the icemaker area down the dispenser door. Water valve is not seeping, and ice maker had water in it for ice. Either icemaker is cycling early, heater is staying on, or ice is melting due to inadequate FC. Replaced icemaker to resolve issue, including new heater. Advised customer to let unit reach correct cooling temps before turning the IM on. Switched icemaker to off to allow unit to cool. Advised customer to contact us if issue persists once icemaker is enabled again. Found no leaks in door gasket or dispenser door. All is working as designed at this time. Call complete."
Near Cedar Park, TX 78613
Lou
Job Details: 03/27/2020
DISHWASHER WHIRLPOOL WDT750SAHV0 "arrived on site to inspect dishwasher leaking at the drain pump. Upon further inspection, placed the unit in diagnostics and tested. Found the unit is leaking from the drain hose just before the disposal. I removed and replaced the 6ft hose and retested and the unit is operating as designed. No water leaks at the end of service. Job completed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Arrived to inspect unit with wheel missing, found left rear missing, replaced with wheel pin and clip and tested good"
Near Seguin, TX 78155
Noah D
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "arrived on site to diagnose leak on a fridge, upon inspection found a pinhole in the tube connected to the right side of the tank. Ordering tank and art hatched tubes ; ordrng 1 W11097710 (TANK )"
Near Kyle, TX 78640
Jacob
Job Details: 03/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for unit making noise. Tested unit. Could. Not hear abnormal loud noises. Unit working as designed. Called Techline. Reported findings. Techline also agreed to no work needs to be done at this time. Got Sr#7727467903. No issues at this time. Job complete
Near Austin, TX 78731
David
Job Details: 03/27/2020
MICROWAVE JENN-AIR JMW2430DS03 "Arrived on site for microwave throwing error code. Performed diagnostic and found codes F1E6 magnetron error,F2E1 stuck key. Opened up unit and found tip of magnetron burned and separated. Replaced mag and inverter and retested. Unit is. Now properly heating as designed. Call complete."
Near Austin, TX 78705
Jacob
Job Details: 03/27/2020
REFRIGERATOR JENN-AIR JFC2290VPF5 Arrived onsite for left door not closing. Tested unit. Found that rail mullion was broken. Replaced rail. Tested unit. Unit test good. No issues at this time. Job complete w11177230
Near Austin, TX 78759
Scott
Job Details: 03/27/2020
REFRIGERATOR MAYTAG MFI2568AES "Arrived on site . Found ice maker making too much ice .bail arm failing . Replaced IM . Ran successful harvest . No water leaks detected at time of service .
Near Moody, TX 76557
Jonathan
Job Details: 03/27/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for a refrigerator that was having lights flicker. Inspected unit and work area. Customer advised that the lights had ceased to Flickr. I asked if his freezer light was was out and he advised that he didn’t know they had a light in the freezer. I found the freezer light out and replaced it. Once replacing it, I found another light in the RC section that was slimmer than the rest. Replaced that as well and unit is working as designed. Call complete."
Near Waco, TX 76705
Jonathan
Job Details: 03/27/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived onsite for range that would not heat. Inspected unit and work area. Checked voltage at the wall and found proper voltage. Checked the terminal block and found the power cord had burned up causing the terminal block to catch fire and singe the harness wires.
Near Waco, TX 76710
Jonathan
Job Details: 03/26/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site for a dryer that had burnt wires in the back. Inspected unit and work area. Customer had a burned up terminal block and inner L1 wire coming from the terminal block. Replaced terminal block and tested unit. Unit is working as designed. Unit tumbles, heats, and vents air. Advised customer against his power cord due to the power cord not having closed loops on the ends. He advised to use the cord anyways. Call complete."
Near Austin, TX 78747
Kevin
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL MFI2568AEW Arrived on site and found refrigerator is off, customer is elderly and turned it off on purpose because it was running and wouldn’t stop. Fresh food temperature is 50° freezer temperature is 42° turned refrigerator back on and compressor is running and it is beginning to cool. Reported issue to tech line and DW 7727454489"
Near Buda, TX 78610
Luis
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for water leaking. Removed unit rust spot getting larger,found two sections on outside liner sweating and cold to the touch,moisture leaking down outside liner,called tech support SR#7727226149"
Near Jonestown, TX 78645
Lou
Job Details: 03/26/2020
OVEN KITCHENAID KEBC107KSS0 "arrived on site to install previously diagnosed and ordered parts. Due to the wall oven door hinges failing, I removed and replaced both hinges. In the process of doing such, the inner door glass busted. I contacted my service manager CS and advised of the situation and the glass will be covered by warranty.I am ordering the inner glass and scheduled return serviceAll glass was cleaned up and door tested good.; ordrng 1 WP4449263 (glass-door)"
Near Johnson City, TX 78636
Richard
Job Details: 03/26/2020
OVEN AMANA AER6303MFS2 "Arrived onsite for the oven broil not working. Installed new control board that was ordered. Issue was not resolved. Installed broil element, temperature sensor, and issue was not resolved. Ordering wire harness office to reschedule.; ordrng 1 W11134840 (harns-wire)"
Near Leander, TX 78641
Paul
Job Details: 03/26/2020
MICROWAVE WHIRLPOOL WMH31017HS4 "(DS) Arrived onsite for microwave starting and then stopping. Tested the unit on place and heard a clicking noise and 2 seconds later the unit shut down. Removed the unit from the cabinet. Found fan housing and the top of the unit full of saw dust. Vacuumed and cleaned up the saw dust. Removed the panel of the unit, and unplugged the high voltage transformer to isolate the high voltage Ge system. Tested unit again and still making a clicking noise and shutting off. Found the door switch and interlocks not activating properly. The unit works if you apply pressure o the door. Ordering the door interlocks and all switches. ordrng 1 PARTSRESEARCH (ENGINEERING DIGIT IS NOT ON SERVICE MATTERS. NEED BOTH INTERLOCKS AND ALL THE DOOR SWITCHES.)"