Near Leander, TX 78641
Lou
Job Details: 11/06/2019
OVEN AMANA AGR5330BAS3 "arrived on site to inspect oven not heating. Upon further inspection, I found the Ignitor burnt. I tested the Bake option and the Ignitor never illuminated. I replaced the Ignitor and retested and still the unit failed. Removed and replaced the main control and retested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 11/06/2019
DRYER AMANA NED4655EW1 Arrived on site and found breaker issue preventing proper heat. Corrected at breaker. Unit is now operating as designed.
Near Austin, TX 78750
David
Job Details: 11/06/2019
RANGE AMANA ACR4303MFW3 "Arrived on site to diagnose a range with burners that customer says were cutting off. Performed diagnostics and tested voltage at infinite switches and burners. Voltage was reading good at both the switch and the elements. Advised customer that the burners do cycle and with these new stoves they are regulated at a lower temperature. Burners and switches are all testing good, and no faults have been found. All is working as designed. Customer said he isn’t able to boil water and is dissatisfied with the product. I did explain the reasons for the newer changes and that the burners do feel hot, but they are unsatisfied. Advised to contact manufacturer if they wish to pursue further. Call complete."
Near Kyle, TX 78640
Kevin
Job Details: 11/06/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer and found no power showing on display, found fuse and control board have failed likely due to a power surge in the home. Replaced both and dryer is working again. Explained to customer that any issues with power in the home will need to be corrected before dryer should be used. A repeat of the same issue may result in customer being responsible for payment."
Near Austin, TX 78734
Andy
Job Details: 11/06/2019
DRYER MAYTAG MDE2706AYW Arrived on site for dryer not operating tested and inspected unit and found not plugged in all the way. Plugged in properly and tested unit. All operations are normal. No repairs are needed at this time. Office to run card on file.
Near Austin, TX 78704
Leonardo
Job Details: 11/06/2019
MICROWAVE JENN-AIR JMDFS24GS01 Arrived on site to test unit for panel coming off. Test unit and found loose screw to panel. Secured panel test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "arrived on site to inspect dishwasher not operating. Upon further inspection, the customer demonstrated the issue with the unit by pressing heavy cycle and heated dry and start. When they closed the door, the unit shut down and turned the drain pump on. I attempted to place the unit in diagnostics and when I closed the door, the unit failed. I contacted Techline and spoke to Joel and advised of my findings. Joel advised to place the unit in diagnostics ad while doing so the unit did not respond. I was finally able to get it into diagnostics and Joel advised to not press start, but to just close the door which I did and the unit continued to fail. Joel advised to replace the console and main control again and provided File #7726303708. I removed and replaced the console and main control and retested. The unit continues to fail. I am ordering the main control, console, wire harness, drain pump, element, valve, float switch and dispenser and will return w
Near Dripping Springs, TX 78620
Luis
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Removed evaporator cover in fresh food found thermistor in wrong location found ice ball on inlet to evaporator,diagnosed restriction at inlet. Installed a new fresh food evaporator,secured thermistor to correct location on suction line using foil tape and a zip. Installed a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Manor, TX 78653
Joseph C.
Job Details: 11/06/2019
WASHER LG WT7700HVA "Arrived on site for “no power to unit” complaint. Inspected unit and found control faulty. Attempted to replaced control, but unit must have wrong revision. Posted pics, in “parts hiccups”. One plug is different. Will put in parts research. No leaks detected, at time of service.
Near Burnet, TX 78611
James
Job Details: 11/06/2019
MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site and tested operation. I found that the unit heats and cycles properly. I found that the smoke and odor from unit is the food grade mineral oil applied to unit during manufacturing to prevent rust. Instructed customer to allow unit to run for an hour to hour and a half to burn off the oil. Unit operating properly and burning odor is normal for first few operating cycles.
Near Burnet, TX 78611
James
Job Details: 11/06/2019
RANGE GE C2S900P2M1S1 Arrived on site and tested operation. I found left front burner not igniting properly. Inspected burner base and found to not be aligned properly due to defect in port to L3 orifice. Installed new base and tested. Unit tests good. Job complete
Near Waco, TX 76712
Arthur B.
Job Details: 11/06/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for customer complaint of top load washer blanket stuck on agitator. Removed and replaced agitator. Removed garment. Reassembled and tested. Unit works as designed. All water connections were dry at time of service.
Near Mount Calm, TX 76673
Arthur B.
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of French door refrigerator center mullion not closing properly. Found million not springing back. Removed and replaced million. Reassembled. Mullion opens and closed as designed. All water connections were dry at time of service.
Near Austin, TX 78738
Andy
Job Details: 11/06/2019
REFRIGERATOR KITCHENAID KSSC42QVS06 "Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
Near Leander, TX 78641
Lou
Job Details: 11/06/2019
WASHER LG WM9000HVA "arrived on site to inspect washer vibrations. Upon further inspection, I placed the unit in diagnostics and tested. The unit operated as designed with no unusual vibrations. Customer advised that the unit shakes profusely. I tested the unit in speed wash with a small load. The unit operated as designed and when it got to spin mode at approximately 6 mins remaining, the unit took a long time to sign as it was attempting to balance itself out. The unit dispensed more water into the tub to assist in balancing. I inspected the shocks and springs. Customer advised that previous company replaced the shocks and told her there was oil coming out of the back of the unit. When I remove the back panel to the rotor, I found no oil (photo). I advised the customer that the unit will sense the load and attempt to balance it before it goes into a full spin and if it can’t balance it, it will not spin. I advised that the floor is possibly not level and the unit rocks back and furth
Near Leander, TX 78641
Lou
Job Details: 11/05/2019
VENTHOOD KITCHENAID KVWB606DSS2 "arrived on site to inspect venthood lights not working. Upon further inspection, I found that the front 2 lights were operating, but the back light did not come on. I found that the harness connectors were not fully seated. Retested the connectors and tested the lights and all lights are operating as designed. No one available to sign for receipt. Job completed."
Near Martindale, TX 78655
Kevin
Job Details: 11/05/2019
RANGE WHIRLPOOL WFG505M0BS3 "New neighborhood behind San Marcos Academy. Arrived on site and inspected range and found center burner will not ignite, replaced burner head including electrode and it is now operating normally. Job complete"
Near Temple, TX 76504
Arthur B.
Job Details: 11/05/2019
DISHWASHER LG LDF5545ST Arrived onsite for dealer complaint of dishwasher error code out and not starting. Tilted unit up and found control board shorted. Ordering new control.; ordrng 1 AGM76429503 (CONTROL ASSY)
Near Georgetown, TX 78626
James
Job Details: 11/05/2019
WASHER MAYTAG MVWB835DC4 Arrived on site and tested operation. I found unit not filling with enough water on deep wash and was only filling to normal level. Inspected pressure hose and found it to be kinked. Corrected issue and tested. Unit tests good. Job complete
Near Waco, TX 76706
Dylan T.
Job Details: 11/05/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site customer complaint was not heating install two parts finally got it to heat but found another one that was also bad need to be ordered; ordrng 1 8318268 (thermostat,internal)"
Near Spicewood, TX 78669
Andy
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KRFC302ESS00
Near Austin, TX 78747
Brandon
Job Details: 11/05/2019
MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for customer complaint of door being damaged, found it’s the control and frame that is damaged, ordering control and frame. ; ordrng 1 W11173817 (CONTROL) and 1 W11207441 (FRAME)"
Near Kyle, TX 78640
Kevin
Job Details: 11/05/2019
WASHER FRIGIDAIRE FFTW4120SW "Arrived on site and found connector to drain pump is off, after resetting ran through all test functions and everything is operating normally. There is only cold water Connected to washer. Hot water connection is not available. Stand pipe exits the home through a hole in the wall, explain to customer how only having cold water can affect the performance of the washer, siphoning can also occur with no standpipe in place. Washers location and environment will effect its performance. No water leaks from connections at time of service"
Near Austin, TX 78702
Wesley
Job Details: 11/05/2019
MICROWAVE IKEA IBMS1455DS00 Arrived onnsite and used control to repair display. All checks good.
Near Georgetown, TX 78628
James
Job Details: 11/05/2019
MICROWAVE FRIGIDAIRE FGMO205KFCY Arrived on site and tested operation. I found door opening but will randomly get stuck and not open. Accessed actuator and found to not be aligned properly. Corrected alignment and tested. Unit tests good. Job complete
Near Austin, TX 78730
Cliff
Job Details: 11/05/2019
DRYER LG DLGX4371K "Arrived on site to diagnose a dryer that is not heating. Tested unit and found sensor system not functional but unit is heating during time dry cycle. Thermistor, blower thermal, and main control will need to be replaced to complete repairs. Office will need to set return appointment.; ordrng 1 6323EL2001B (THERMISTOR ) and 1 6931EL3002M (T-STAT) and 1 EBR83258902 (CONTROL)"
Near Austin, TX 78744
Luis
Job Details: 11/05/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Arrived on site for ic build up in freezer. Found freezer door gasket not sealing to cabinet causing warm air to enter freezer. Removed ice build up,remolded door gasket,checked door seal good"
Near Lago Vista, TX 78645
Paul
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived onsite to install previous diagnosed parts on refrigerator with little to no cool. I found that the RC evaporator coils were iced over and steamed the ice build up off the RC evaporator and found the drain hose had a restriction. Blew out the restriction and replaced thermistors and control. Tested unit and unit operated as designed. Call complete.
Near Hutto, TX 78634
David
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 ". Arrived on site to diagnose a refrigerator that appears to be missing an ice guide. Inspected unit and did not find a corresponding ice guide in parts diagrams. Called Whirlpool tech line and spoke to Mike, SR7726287589. Was informed that this piece is not included on all units and this unit does not have an ice guide on it, and it is not an orderable part. Per Whirlpool this is working as designed.
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/05/2019
DRYER LG DLE7200WE.ABWEEUS Arrived on site for unit not heating . Found thermostats open. Replaced and advised customer to get vent in home checked
Near Pflugerville, TX 78660
Scott
Job Details: 11/05/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for clock still running off . Called tech line , still waiting for soft wear update to go out . # 7726009562 Did check all wi-fi are connected . Job complete"
Near Austin, TX 78723
Joseph C.
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Arrived on site for “not making ice, icing up on back of freezer and not cooling” complaint. Inspected unit and found rails needing replacement. Primary problem, however, was that water chute for ice maker, to not be properly inserted into ice maker housing. This caused ice to build up behind freezer drawer and warm moist air caused frosting on back of freezer wall. Removed and replaced rails and reset ice maker chute extension to proper depth. No leaks detected, at time of service."
Near Temple, TX 76502
Arthur B.
Job Details: 11/05/2019
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived onsite for customer complaint of dishes not getting cleaned. Tested unit and found sump n motor faulty. . All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator ice maker issues. Upon further inspection, the customer advised that the ice bin is difficult to remove. I tested it by trying to remove the bin and find it very difficult to remove. I found that the latch isn’t opening up all the way and getting hung on the strike. I replaced the ice bin and tested and had the customer test it as well. The ice bin removed much easier. Ice maker is operating as designed as it harvested and filled with water. No water leaks observed during service, job completed."
Near Austin, TX 78705
Wesley
Job Details: 11/05/2019
DISHWASHER WHIRLPOOL MDB5600AWB Arrived onnsite and found valve clogged. Quoted for valve replacement. Replaced but also found motor failure.
Near Austin, TX 78705
Wesley
Job Details: 11/05/2019
DRYER WHIRLPOOL WED7590FW1 Arrived onsite and found unit operating loudly. Instructed on cleaning blower housing of lint from neglect to empty filter. No parts needed. All checks good.
Near Temple, TX 76504
Arthur B.
Job Details: 11/05/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for dealer complaint of dryer not heating. Removed back panel and found thermal cutoff and element faulty. Removed and replaced both element and thermal cutoff. Reassembled and tested. Dryer now works as designed. No other issues found.
Near Austin, TX 78719
Robert
Job Details: 11/05/2019
WASHER WHIRLPOOL WTW4955HW0 Arrived on job for complaints of not spinning. Found broken wire on actuator. After replacement test operation. No leaks detected at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site for unit leaking in to freezer. Found ice maker fill to not be the issue. Found evaporator drain clogged with foam, causing water to flow in to freezer floor. Removed evap cover and cleared drain and tested good"
Near Austin, TX 78746
Leonardo
Job Details: 11/05/2019
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for u it not heating. Test unit and found bad heating element.
Near Georgetown, TX 78626
Cliff
Job Details: 11/05/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time. Advised homeowner on best cycles and options to run for best performance. No further repairs are needed and no leaks were found at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 11/05/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF Arrived on site for refrigerator RC ice maker not making ice. Inspected unit and work area. Found ice maker dry. Performed diagnostics mode and tested inlet valve. Found valve activating but no water to ice maker. Removed water to ice maker and found frozen. Thawed line and insulated with foil tape to keep from freezing again. Tested fill operation and cycled icemaker. All tested good no water leaks detected.
Near Temple, TX 76502
Arthur B.
Job Details: 11/05/2019
MICROWAVE WHIRLPOOL WMH78019HZ1 Arrived onsite for customer complaint of OTR microwave not coming on. Removed trim and found EMI filter shorted at cooper windings.Removed and replaced filter board. Reassembled and tested unit. Unit now works as designed. No other issues found.
Near Canyon Lake, TX 78133
Kevin
Job Details: 11/05/2019
DISHWASHER KITCHENAID KDTM704ESS "Arrived on site and inspected dishwasher and found when draining there is a gurgling noise. There is a cabinet between the dishwasher and the connection on the garbage disposal and removed the drawers to find a hose extension was used due to distance. Where the two hoses were connected is leaking water and has caused water damage to the cabinet. Inspected hose underneath sink and found it is pinched. This is causing the back pressure that is causing connection to leak. Homeowner will contact builder due to the damage to the cabinet, leak is due to installation, dishwasher is operating as intended. Took multiple pictures."
Near Leander, TX 78641
Jonathan
Job Details: 11/05/2019
WASHER WHIRLPOOL WFW5620HW0
Near Lampasas, TX 76550
Al
Job Details: 11/05/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Arrived to inspect unit not leveled.Unit was also scraping on the top of the refrigerator door.I used plumbers grease to lubricant the door to prevent the scraping.I removed and replaced the roller and river to level the unit.All water lines were dry at the time of service.Job complete Customer satisfied
Near West, TX 76691
Dylan T.
Job Details: 11/05/2019
WASHER MAYTAG MVWX655DW1
Near Austin, TX 78702
Wesley
Job Details: 11/05/2019
DRYER WHIRLPOOL WGD8620HC0 Arrived on site and found unit working as designed. Advised customer on use and care and to have unit exhaust shortened to prevent backflow problems. All checks good.
Near Austin, TX 78732
Andy
Job Details: 11/05/2019
OVEN WHIRLPOOL RBS305PRS00 "Arrived on site for oven not heating. Tested and inspected unit and found failed control, tod and sensor.Removed failed parts and replaced with new. Tested unit and unit did not heat. Disassembled unit and reconnected all connections and tested and all operations were normal. After leaving home customer called stating unit is not working again. Ordering parts that could be likely needed. .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WP8203546 (TERM BLOCK ) and 1 WP8302143 (SUPPRESSOR) and 1 WP8304269 (UI) and 1 WP9760889 (LATCH ) and 1 WPW10340935 (CONTROL )"
Near Georgetown, TX 78626
James
Job Details: 11/05/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site and tested operation. I found very small flame on high and flame would go out when attempting to ignite a second burner. Installed new regulator as there was a lot of pipe dope in original. Tested operation and found unit still having small flames. Pressure will need to be verified by gas company before any further repair. Job complete
Near Hutto, TX 78634
David
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose a refrigerator making noise in the rear. Performed diagnostics and tested all fans. Evap fans sounded good, but compressor fan sounded a little noisy. Lifted leveling feet and pulled unit out, and found a massive dent / crush in the lower right side by the compressor. Looked in the compressor compartment and did not see any obvious signs of rubbing or vibrating, but was able to tell that even the slightest movement or weight change was causing the frame to shift. Reassembled rear compartment and pushed unit back into its cavity. When turned back on opening a door or changing the weight in the least was causing various noises to come and go, even barely moving the leveling feet could increase or decrease noise from the unit. Any kind of movement or weight change is causing chassis flex on a unit with a crushed damaged cabinet, which is not something that can be fixed with a basic part repair. Unit would need a new cabinet
Near Hutto, TX 78634
David
Job Details: 11/05/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to diagnose a dishwasher that was not properly drying. Advised customer on user care guide and to make sure to turn up water temp, and run water before starting, as well as using rinse aid. All is working as designed. Call complete."
Near New Braunfels, TX 78130
Richard
Job Details: 11/05/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not working properly. Found that the plug outlet has no power going to it causing the dishwasher to not run. Plug dishwasher into another outlet and dishwasher tested good and no leaks detected. Advised customer to call an electrician to fix the outlet.
Near New Braunfels, TX 78132
Richard
Job Details: 11/05/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived onsite for the oven display showing microwave. During inspection found that the part number on the part is different from the part number on the box. Reordered console. Please check the part in the box to make sure it matches the part number on the box. ; ordrng 1 W11351998 (CONSOLE)
Near Killeen, TX 76543
Arthur B.
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KBFC42FTS02 "Arrived onsite install new compressor to built in refrigerator from prior tech’s diagnosis. Removed compressor. Installed new compressor, dye drier, process stub and inverter. Vacuumed unit down to -25. Charged unit with 6.6oz of R134a refrigerant. Reassembled and observed frost pattern. Good frost pattern forming. No other issues found."
Near Austin, TX 78737
Brandon
Job Details: 11/05/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for customer complaint of unit not finishing cycle, buttons not working, found error codes F3e2 f0e4 f2e1 f5e4 f2e1 found stuck UI console, and water inlet sensor open. Ordering UI console and wire harness.; ordrng 1 W10849297 (harns-wire) and 1 W11115285 (panel-cntl)"
Near Leander, TX 78641
Jonathan
Job Details: 11/05/2019
WASHER LG WM2650HWA "Arrived on site for washer leaking at the front. Inspected unit and work area. Inspected door bellow and found no holes or tears. Performed diagnostics mode, no faults codes. All functions test good. Found leak due to possible over soaping or buildup on door. Spoke with customer on user care guide. All tested good, no water leaks detected.
Near Austin, TX 78758
Scott
Job Details: 11/05/2019
WASHER AMANA NTW4516FW3 "Arrived on site for unit not finishing cycle . Leaving clothes wet . Ran diagnostics , got basket fault error code . Gearcase is making scraping noises in spin. Ordering gear case . Nonwater leaks detected . ; ordrng 1 W11255272 (GEAR)"
Near Austin, TX 78717
Paul
Job Details: 11/05/2019
DISHWASHER KITCHENAID KUDS30FXBL5 Arrived onsite for the dishwasher that start smoking. I found the line connector at the control had burned up and damaged the control. The control and wire harness need to be changed to complete service.
Near Gatesville, TX 76528
Dylan T.
Job Details: 11/05/2019
RANGE AMANA ACR4303MFB3 Arrived on site customer complaint was oven had a burning smell the wire harness in the back melted with the terminal block parts need to be ordered; ordrng 1 W11134595 (harns-wire) and 1 W11134841 (harns-wire)
Near New Braunfels, TX 78132
Kevin
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and replaced start device and capacitor diagnosed by previous technician, after replacement compressor will still not start. Spoke with LM compressor has failed a new one will be needed to correct the issue.; ordrng 1 8201786 (start device,combo) and 1 SEALED (System repair) and 1 W11322225 (COMPRESSOR) and 1 WPW10143759 (dryer)"
Near Jarrell, TX 76537
James
Job Details: 11/05/2019
WASHER WHIRLPOOL MHW6000XW2 Arrived on site and tested operation. I found cold water valve sticking open and unit constantly filling. Verified failed valve. Installed new valve and tested operation. Unit working properly after repair. Job complete
Near Round Rock, TX 78681
Paul
Job Details: 11/05/2019
OVEN KITCHENAID KOSE500ESS03 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the broil element and heat shield. I tested the oven in bake and the heaters were not energized. The control panel is working so the unit has L1 so either the TOD or AM or both went out when the broil element shorted out. Ordering W11179310 CNTRL-ELEC & WP4449751 THRMST-FIX; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION. and 1 W11179310 (CNTRL-ELEC) and 1 WP4449751 (THRMST-FIX)
Near Austin, TX 78738
Andy
Job Details: 11/05/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for dishwasher not operating. Checked voltage at dishwasher and found none. Checked breaker box and was not tripped. Shut breaker off and back on and unit still has no voltage. Homeowner will need to contact electrician to fix issue. No water leaks present at time of service.
Near Lakeway, TX 78738
Leonardo
Job Details: 11/05/2019
DISHWASHER KITCHENAID KUDP02CRBL1 Arrived on site to test unit for not power. Found unit getting power but boards not responding. Replaced control board and interconnect board. Test unit and got unit to turn on but interface not responding. Unit draining but can’t select cycles. Will need to order new black over lay WP8572205. Will need autho office to reschedule. ; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 WP8572205 (BLACK OVERLAY )
Near Harker Heights, TX 76548
Al
Job Details: 11/05/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived to inspect bulb not working.Confirmed the complaint and noticed the connection at the housing was loose.Removed the cover and fixed the issue.Light now works properly.Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/05/2019
REFRIGERATOR GE ZISS480DMASS Arrived on site for unit that has a leaking icemaker. Tested icemaker to find that the module motor is turning to slow that’s causing an overfill condition. Replaced ice maker and tested. All operations are normal. All water connections are dry.
Near Austin, TX 78726
Luis
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KSSS48QDX05 "Arrived on site for no cool. Removed cover found uv dye on heater exchanger diagnosed refrigerant leak at heat exchange. Replaced compressor,evaporator,heat exchanger and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good
Near Austin, TX 78748
Robert
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on job for complaints of noise. Found the diffuser causing noise. Replaced diffuser and noise level return to normal. No leaks detected at time of service.
Near Austin, TX 78751
Joseph C.
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for “unit not cooling” complaint. Inspected unit and found inverter to be faulty. Removed and replaced inverter. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78738
Andy
Job Details: 11/05/2019
WASHER MAYTAG MVWB725BW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78729
Cliff
Job Details: 11/05/2019
WASHER LG WT1901CK.ABSEVUS Arrived on site to diagnose a washing machine with other complaints. Tested unit and found pressure tube pinched causing unit to misregister water level. Reset pressure tube to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Wimberley, TX 78676
Kevin
Job Details: 11/05/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and found motor fault error, while replacing motor found that spinner on top of motor was pressed too far down on the shaft and is dragging. Attempted to remove it and replace with the one off the old motor It is too far down. Sent Shana pictures of issue a new motor will need to be ordered, no water leaks from connections at time of service; ordrng 1 W11026785 (motor-drve)"
Near San Marcos, TX 78666
Kevin
Job Details: 11/05/2019
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site and inspected microwave and found inner door and outer door are separating on the lower left-hand corner causing door to make contact with cabinet when it is opened. Adjusted cabinet and replaced door and noise has stopped. Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 11/05/2019
COOKTOP KITCHENAID KICU569XBL00 "Arrived on site and found cooktop is showing F47 error code. Both modules have already been replaced by a previous company six months ago. Spoke with tech line, And they found that no tenting was added to the front of the cabinet discussed on page 3 of the installation document. Tech line states this is the reason for the continued failure/overheating of the internal components. Customer is aware of the issue now and builder will need to be contacted to correct cabinet ventilation before parts can be replaced. 7726289453"
Near Austin, TX 78741
Robert
Job Details: 11/05/2019
WASHER WHIRLPOOL MED5630HW0 Arrived on job for complaints of noise. Found the blower fan loose. Tighten the fan blade and test.
Near Austin, TX 78738
Andy
Job Details: 11/05/2019
MICROWAVE WHIRLPOOL UMC5200BAS06 Arrived on site for microwave error code and buttons not working. Tested and inspected unit and found failed control and UI.
Near Leander, TX 78641
Lou
Job Details: 11/05/2019
COOKTOP WHIRLPOOL WCG55US6HS00 "arrived on site to install previously diagnosed and ordered part. Due to the valve adjuster not functioning, I removed and replaced the back left burner valve, tested the burner and adjusted the flame. Unit is operating as designed. No gas leaks detected during service, job completed."
Near , TX 78676
Kevin
Job Details: 11/05/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TS "Arrived on site and inspected freezer door and found it will hang open if allowed to close under its own weight. Inspected cabinets and hinges and did not find anything damaged. Raised and straightened cabinet and door, Recommended to customer that pressure be applied to the door every time it is closed and not allowed to just swing on its own. No water leaks detected at time of service, job complete"
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/05/2019
ICE MACHINE KITCHENAID KUIC15NRXS0 arrived on site for burned harness replacement Found pump harness cord was burnt also. Was able to get parts covered. Will need to return with all parts and external drain pump ; ordrng 1 1901A (pump)
Near Lago Vista, TX 78645
Paul
Job Details: 11/05/2019
COMPACTOR WHIRLPOOL GC900QPPQ6 Arrived onsite for the compactor not starting. I found the main switch start button not switching voltage. I replaced the switch and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78757
Scott
Job Details: 11/05/2019
WASHER ELECTROLUX EFLS627UTT1 Arrived on site for unit starting but not running . Ran diagnostics found motor control error . Tested and found MCU failed . Replaced control. Tested unit all checked normal . No water leaks detected at time of service .
Near Driftwood, TX 78619
Brandon
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Arrived on site for customer complaint of crisper drawer broken, customer had parts, i installed crisper drawer housing, unit tested good."
Near Waco, TX 76707
Dylan T.
Job Details: 11/05/2019
REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived on site customer complaint was fridge would not cool needs compressor and evaporator customer said previous company already went out but did not fix anything; ordrng 1 ADL74760901 and 1 TCA35911903
Near Austin, TX 78749
Luis
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF532SMBW00 Arrived on site for no cool. Powered unit on compressor powered on for 10sec then shut off diagnosed faulty starter. Installed a new starter compressor powered on and stayed on unit cooling. used 1 8201786 (START DEVICE) from stock
Near Belton, TX 76513
Arthur B.
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install new HV control to French door refrigerator from prior tech’s diagnosis. Ran test 057 and found no error codes. Ran test 056 and found water not entering ice maker mold. Removed ice bin and found water line froze. Cleared water line and ran test 045. Ice maker mold filled with water. Did find however UI not beeping or responding. Unit will need UI front assembly. All water connections were dry at time of service.; ordrng 1 W10848301 (cntrl-elec UI)
Near New Braunfels, TX 78132
Richard
Job Details: 11/05/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for the cooktop not working properly. During testing found that all ignitors are working good. And all burners ignited just fine and good flames. Customer stated that they just clean the caps. Found no issues at this time.
Near Austin, TX 78759
Scott
Job Details: 11/05/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site for Ice maker not shutting valve off .found IM had shorted out in fill portion of harvest. Installed new ice maker . Also found control has burn marks at IM connection . Left new I’m in and will need to order control board . ordrng 1 WPW10235503 (cntrl-elec)"
Near Austin, TX 78748
Robert
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL MSF25C2EXB00 Arrived on job for complaints of filter stuck in housing. Confirmed filter very difficult to remove after removing filter adjusted cap on filter to not interfere with removing next time. No leaks detected at time of service.
Near Austin, TX 78733
Leonardo
Job Details: 11/05/2019
DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site to test unit for unit not washing. Tested unit and found that pump and motor was not working. Replaced pump and motor. Tested unit, unit test good. No leaks at this time Job complete"
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/05/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived onsite for unit not washing. Found pump not running, removed and replaced pump and motor and tested unit and tested good. No leaks on site"
Near Leander, TX 78641
Jonathan
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for for refrigerator on,y dispensing crushed ice. Removed ice bin and inspected solenoid and ice container . Found pin under solenoid. Corrected ice container and tested. All tested good, no water leaks detected. Spoke with customer on on failure and shown possible causes."
Near Cedar Park, TX 78613
Lou
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator fan motor. Upon further inspection, the customer advised that the unit is making another vibrating noise. I heard the noise as it was the same noise as before. I find that the unit was not leveled from the previous service call when the unit was pulled from its space and then put back. I leveled the unit and the noise stopped. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for unit with loud dispenser motor, found motor to have bad windings. Removed and replaced motor and tested good. Tightened loose door handles. No leaks on site"
Near Georgetown, TX 78626
David
Job Details: 11/05/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to diagnose an ice maker that was not producing any ice. Performed diagnostics and ran through tests. Got no response from record pump during diagnostics. Checked harness on record pump and found it was not seated tightly and clipped. Reseated connector and reran tests. Pump kicked on and process is now working as designed. Call complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/05/2019
FREEZER WHIRLPOOL WZF34X16DW00 Arrived on site for noisy operation. Found the temperature in the freezer to average 2° per area. The fan and the compressor were both operating at normal sound levels today. Looked in the back compressor area and it all seemed to be fine. There is no water hooked up to this unit.
Near Austin, TX 78726
Cliff
Job Details: 11/05/2019
MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site to diagnose an oven that is not cooking properly. Tested all parts and components and found no mechanical failures at this time. Checked calibration of oven and found it accurate. No repairs are needed. Advised homeowner on newer and more energy efficient models. Job is complete.
Near Hutto, TX 78634
David
Job Details: 11/05/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to diagnose a dishwasher not drying properly. Performed diagnostics and found all is working as designed. Found customer has not been using rinse aid.advised customer to begin using rinse aid, and to wipe down the walls with rinse aid to coat them. Recommended using the high temp and heated dry options. Advised running hot water before starting loads as well. Call complete."
Near New Braunfels, TX 78132
Richard
Job Details: 11/05/2019
DRYER MAYTAG MED6630HC0 Arrived onsite for the dryer getting to hot. During testing found that the dryer is working to manufacture specs. Advise customer on how the dryer works and how to set the temperature settings for some clothes that are required to dry in medium/low heat such has sheets and blouses. Complete.
Near Georgetown, TX 78626
James
Job Details: 11/05/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on site and installed new filter head. I found with filter installed very low water pressure and with filter out water pressure was normal. Instructed customer that the filter will need to be replaced as well. Job complete