We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS00
Near Sunset Valley, TX 78745
Luis
Job Details: 04/13/2021
Arrived on site for defective heater on freezer door. Replaced defective freezer door checked door seal good.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Taylor, TX 76574
Andy
Job Details: 04/13/2021
Arrived on site for oven not heating in either oven. Checked for error codes and found none. Attempted to uninstall unit but could not do so safely due to where and how it is installed and will need 2 man job to due so. Found issue is likely control issue. Instructed customer and customer stated that seller offered to replace unit with new and that is what they are going to do. No repairs are to be done at this time.
We serviced a
JENN-AIR COOKTOP
Model JGD3536BS00
Near Austin, TX 78730
Kevin
Job Details: 04/13/2021
"Arrived on site and found left rear Burner Valve will not move. Some of the screws mounting burner bases through cooktop surface to orifice holders are rusted. several may break just to access valves/switch harness. ; ordrng 1 WP7527P002-60 (Orifice holder) and 1 WP7527P003-60 (Orifice holder) and 1 WP7527P003-60 (Orifice holder) and 1 WP7527P004-60 (Orifice holder) and 1 WP7527P031-60 (Orifice holder) and 1 74009553 (Orifice holder) and 12 WP90767 (Screw)s and 1 W10441654 (Valve burner) and 1 WPW10239017 (Harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Georgetown, TX 78633
Wesley
Job Details: 04/13/2021
Arrived onsite and found upper rack spin arm had fallen off. Also found unit had leaked and caused overflow error. Repaired upper spinner. Fully functioning sprayers will prevent unusual sudsing overflow symptom. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART308FFDM06
Near San Marcos, TX 78666
Richard
Job Details: 04/13/2021
Arrived onsite for the refrigerator freezer has ice build up. During testing found that the evaporator fan motor was not working. Replaced evaporator fan motor and it tested good. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Georgetown, TX 78626
Tommy
Job Details: 04/13/2021
"Arrived onsite for unit not making ice. Upon arrival found unit ice maker was off. Turned unit ice maker back on and replaced unit filter, tested unit and found unit valve did not send water to ice maker. Unit valve was receiving voltage but didnt not open and send water. Dispenser is still working just ice maker. Ordering new valve. Office to reschedule.; ordrng 1 WPW10179146 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Austin, TX 78737
Robert
Job Details: 04/13/2021
Arrived on job to replace freezer door, after replacement test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cedar Park, TX 78613
David Z
Job Details: 04/13/2021
"Arrived on site to install previously diagnosed parts. Installed new icemaker. Current icemaker is overproducing and going above the ice bucket. After testing the dispenser after emptying the ice bucket I heard the motor turn 15-20 seconds after the chute closes. Called tech line and talked to TJ, SR7729906026. Engineering says this is normal, to keep the ice moving and is easier to dispense next time. This can cause a couple cubes to fall out depending on position or blades and arm. All is now working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Round Rock, TX 78665
Kayman
Job Details: 04/13/2021
Arrived onsite for refrigerator frosting up on the RC evaporator and losing cool. Upon inspection I found the unit not frosted but the customer stated they had manually defrosted before my arrival. Upon reading through the service pointers and speaking with CS we determined that the unit would need a UI main control kit and adapter kit(W10612142) evap cover JIC(WPW10501260) RC harness with thermistor. Valero seal( W10739629). ; ordrng 1 W10612142 (Adapter kit) and 1 WPW10501260 (Evap cover)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austin, TX 78759
Scott
Job Details: 04/13/2021
"Arrived on site , replaced gearcase,slider, clutch , UI and control. Ran calibration and diagnostics wash. All checks normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Manor, TX 78653
Andy
Job Details: 04/13/2021
"Arrived on site for range not operating properly. Tested and inspected unit and found failed control, sensor and latch. Removed failed sensor and latch and replaced with new. Ordering needed control. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 W11258611 (Control) and 1 Seenote (Office to schedule)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Kyle, TX 78640
Richard
Job Details: 04/13/2021
Arrived onsite for the washer lid broken at the hinge. During inspection found that the lid is broken and will need to be replaced. Ordering parts and office to schedule. ; ordrng 1 W11101059 (Lid) and 1 W10810403 (Latch)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Austin, TX 78750
David Z
Job Details: 04/13/2021
"Arrived on site to diagnose dryer that was not powering on. Performed diagnostic and voltage checks. Checked for voltage at terminal block and found 0 volts present on L1 or L2. Checked breaker and it was not tripped, however unit is unpowered at the wall. Advised customer find an electrician to resolve no power at socket. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, TX 78758
Scott
Job Details: 04/13/2021
"Arrived on site for dryer tumbling but not drying properly . Found hi limit thermostat failed . Ran air flow test with vent on and off . Advised customer that vents will need to be cleaned out . Replaced thermostat, unit is heating properly . Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Round Rock, TX 78665
David S
Job Details: 04/13/2021
"Arrived on site for fresh food section evaporator freezing over. I inspected the unit and work area. I found the evaporator cover tabs broken. I found the evaporator housing pushed away from the cabinet, I also found the thermistor corroded. I replaced the evaporator harness, and evaporator cover. I also found insulation stuck behind the housing. I removed the insulation and secured the housing to the cabinet with longer screws and silicone. I reinspected the cabinet and found no more in leaks. I reassembled the unit. It is now working as designed.
We serviced a
UNKNOWN REFRIGERATOR
Model KSSC48FMS01
Near Georgetown, TX 78628
Wesley
Job Details: 04/13/2021
Arrived onsite and replaced door hinge assembly. Unit repair is now complete. All checks good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS
Near New Braunfels, TX 78132
Noah D
Job Details: 04/13/2021
"Arrived on site to inspect Icemaker for not producing ice, upon inspection found the valve not opening, replaced tubing and found no change, water was present at both sides of spout, valve must be malfunctioning. Office to reschedule ; ordrng 1 W10870921 (VALVE )"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, TX 78735
Luis
Job Details: 04/13/2021
Arrived on site for no ice. Ran diagnostics found condenser fan not running unit passed all other diagnostic test,replaced condenser fan motor,found small leak at water line to unit,tightened water line no leaks visible ran diagnostics all test passed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Lago Vista, TX 78645
Lou
Job Details: 04/13/2021
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found a block of ice in the bottom the FC section and frost built up on the top of the FC section and on the evap cover. I found the small sliding drawer was not seated correctly keeping the FC door from closing properly. I removed the ice from the FC section reassembled the drawers and the door is closing properly. I pulled the unit out and found the drain tube duckbill clogged. Per service pointer #W10632338E, I removed and replaced the drain tube and tested and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC0
Near Austin, TX 78731
Kevin
Job Details: 04/13/2021
"Arrived on site and inspected washer and found hot and cold water are both turned off. After resetting them ran a diagnostic cycle and confirmed washer is operating properly. Discussed correct detergent usage, wash expectations, no further repair is required at this time, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78750
David Z
Job Details: 04/13/2021
"Arrived on site to diagnose washer that was banging and making noise when running. Customer had told me it had shifted and moved in front of her door. Ran unit and could not verify abnormal vibration when empty. Ran calibration cycle. Tested unit with a wet load and unit is shaking as much as normal, no longer any excessive vibration. Call complete."
We serviced a
GE DISHWASHER
Model GDF520PSJ6SS
Near Georgetown, TX 78628
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a dishwasher that will not turn on. Found frame out of alignment preventing proper contact with door switch. Realigned frame and all is working properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Georgetown, TX 78628
Tommy
Job Details: 04/13/2021
"Arrived onsite for previously diagnosed parts. Removed washplate but hammer around circle, and breaking apart, replaced unit gear case stator slider, rotor and washplate, tested unit and found it now operating as designed. Job Completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, TX 78744
Leonardo
Job Details: 04/13/2021
Arrived on site to test unit for unit not draining. Found disposal still had plug. Removed plug test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Leander, TX 78645
Lou
Job Details: 04/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Per techline recommendations on previous service call, I removed and replaced the clutch and slider. While in the process, I found gearcase oil on all 4 panels, the rotor, clutch, drain pump and harness shield. I advised the customer of my findings. I tested the unit in diagnostics, manual and standard, and the unit operated as designed. I advised the customer that the gearcase is out of stock with no ETA. I am ordering the gearcase, clutch, slider, and will return with the control. Office to schedule return service due to availability of parts. No water leaks observed during service.; ordrng 1 W11423759 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78757
Scott
Job Details: 04/13/2021
Arrived on site for washer not advancing or leaving clothes wet or not properly rinsing . Ran diagnostics and found low cold water fill. Found supply line full of debris. Cleaned valve screen and flushed supply hose . Re ran calibration and diagnostics wash tests. All checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Round Rock, TX 78664
Kayman
Job Details: 04/13/2021
Arrived onsite for range not igniting in the oven section. Upon inspection I found the unit would get up to preheat but then when it would go back to cycle on it would just click and gas would release but no ignition or flame. I found the ignitor was slightly warping away from the burner and was discolored. I replaced the ignitor and tested the unit. The unit is still not igniting when cycling. I spoke to CS and he advised adjusting the shutter on the burner. I adjusted the shutter so that less air was entering the assembly (choked) and tested the unit again. The unit is now working and cycling as designed and no gas leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Austin, TX 78702
Jacob
Job Details: 04/13/2021
Arrived onsite for unit making noise still during operation. Tested unit. Customer did show me previous video after last visit from previous tech replacement of parts. I couldn?t hear anything out of the ordinary for the unit making noise from the video other than the clothes that were in the unit. Listened to the unit with nothing in it. Could not hear anything from the unit as far as noise. Called tech line. Let them know that the unit are on a bench made for the units to sit on and Said that the unit not being on the whirlpool brand pedal stool may cause slightly more noise of the unit is not stable. Because we could not duplicate the noise issue said they cannot recommend any kind of fix at this time. Got Sr#7730504325. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY1
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker arm jammed preventing it from running. Freed arm and advised customer to monitor unit for 24 hrs. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Round Rock, TX 78665
Kayman
Job Details: 04/13/2021
Arrived onsite to install previously diagnosed parts. I installed the main control. I confirmed correct voltage at the control. I ran IM diagnostics and found no errors. The IM filled and harvested as designed. No leaks detected. Job complete.
We serviced a
GE DISHWASHER
Model GDT635HSJ2SS
Near Georgetown, TX 78628
Lou
Job Details: 04/13/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the UI not communicating with the main control, I removed and replaced the UI and programmed it with the jumpers and tested. Unit is operating as designed. The overlay that was ordered was not needed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Pflugerville, TX 78660
David S
Job Details: 04/13/2021
"Arrived on site to install previous diagnosed part. I spoke to the customer and found out that after the shorted ice maker was disconnected p, the fridge has been running right ever since. I gained access to the freezer ice maker and replaced with new. I reassembled the unit and reconnected the ice maker at the control. I tested the unit and it is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Matthew
Job Details: 04/13/2021
Arrived onsite for washer door locked. Upon arrival was notified that door was locked due to shutting down cycle. Customer stated the wash cycle was taking between 3 hrs long. Found service pointer W11401418 referencing reversed hoses. Ran cold water wash and found inlet water to be hot. Made correction to hoses. Ran test cycle and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW
Near Austin, TX 78722
Jacob
Job Details: 04/13/2021
"Arrived onsite for unit not powering on. Tried getting the unit out of its spot to check power,checked the breaker but still not power to the unit. but could not remove the unit. Unit is stacked and will need a 2 man. ; ordrng 1 REQUEST (2MAN) and 1 WPW10639903 (panel-cntl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Round Rock, TX 78664
David S
Job Details: 04/13/2021
Arrived on site for ice dispenser not working. I inspected the unit and work area. I found the ice maker covered in ice and not cycling. I removed the ice maker and found the fill tube restricted. I cleared the ice and restriction form the ice maker and bin. I replaced the ice maker. It cycled and filled as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near Austin, TX 78726
Scott
Job Details: 04/13/2021
"Arrived on site for hard to respond button commands. Had to try couple times to put in diagnostics. No error codes . Replaced UI console . Testes unit after , all checked normal. No lint build up at time of service. Job complete."
We serviced a
GE REFRIGERATOR
Model DSS25KSRCSS
Near Austin, TX 78732
Brandon
Job Details: 04/13/2021
"Arrived on site for customer complaint of unit not switching from water to ice, found stuck UI control, ; ordrng 1 WR55X10423 (UI) and 1 Cnote (Office to follow up)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Temple, TX 76502
Jonathan M
Job Details: 04/13/2021
Arrived on site for refrigerator that still leaking water and ice onto the bottom of the freezer section. Inspected unit and work area. Confirmed customer complaint and check the drain tube in the back. Down the drain tube had no water in it. Attempted to steam out ice buildup in the freezer section and found the unit not draining the water. Use a flat head screwdriver to open the rubber seal underneath the drip tray and unit water began to flow into the drip pan underneath the unit. Tested the unit three more times just to confirm water with drip into the drip pan. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Bastrop, TX 78602
Andy
Job Details: 04/13/2021
Arrived on site for dishwasher door issues. Tested and inspected unit and found failed pads. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pflugerville, TX 78660
David S
Job Details: 04/13/2021
"Arrived on site for washer not complete it a cycle. I inspected the unit and work area. I found fault codes F8e1 valve failure, f0e2 over suds, f5e2 lock failure. I ran the unit through a diagnostics cycle and found the lid latch working. I found the cold water valves opening and filling properly. I found the hot water valve not opening and allowing water through. The hot water valve needs to be replaced. I am ordering the valve. ; ordrng 1 W11316255 (Hot water valve)"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS00
Near Austin, TX 78732
Robert
Job Details: 04/13/2021
Arrived on job to replace previously diagnosed part. Console sent wrong. Console in box for a freestanding range not wall oven. ; ordrng 1 W11428583 (CONSOLE )
We serviced a
JENN-AIR OVEN
Model JJW2730DS01
Near Georgetown, TX 78628
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose an oven that is giving error code. Found stuck key error on display and ui faulty. Replaced ui and tested unit. Found all is functioning properly at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kyle, TX 78640
Leonardo
Job Details: 04/13/2021
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Killeen, TX 76549
Tyler
Job Details: 04/13/2021
Arrived on site for dryer not allowing door to stat shut properly during use. Upon arrival I was able to confirm that not only is a dryer door opening during use but if you shut it and wait a few seconds it will pop open on its own without even running. I didnt found that the hinges were not holding the door probably in place and this is caused warping inside the door strike and catch assembly. After replacing both door hinges as well as the strike and latch assembly I was able to reassemble and test the dryer door and found that it is snapping shut tightly and not opening during use or outside of the dryer running unit now functioning as designed call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78724
Matthew
Job Details: 04/13/2021
Arrived onsite for washer making loud noise.
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near The Hills, TX 78738
Robert
Job Details: 04/13/2021
Arrived on job for complaints of not completing cycle. Found new code for door latch.. ran diagnostics and all functions working properly. Replaced latch. No leaks detected at time of service
We serviced a
AMANA DISHWASHER
Model ADB1400AGS0
Near Manor, TX 78653
Matthew
Job Details: 04/13/2021
Arrived onsite to replace previously diagnosed parts. Upon arrival customer had unit accessible. Tested unit and found heater to be faulty. Replaced heater and tested unit. Element is now energizing. Also let customer know that inlet water in not hot. Notified customer that water line seems to be connected to the cold water. Customer will seek plumber. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HW4
Near Fort Hood, TX 76544
Al
Job Details: 04/13/2021
"Arrived on site to install previously ordered parts.Removed and replaced the magnetron, capacitor, diode, fan motor, control.Reassembled and fan worked on all 3 settings and unit passed the 2 minute water cup test.Job complete.Customer satisfied."
We serviced a
WHIRLPOOL REFRIGERATOR
Model EL88TRRWS
Near Austin, TX 78747
Luis
Job Details: 04/13/2021
"Arrived on site for water leaking. Removed evaporator cover found clogged drain,cleared drain ran water through drain water draining correctly.
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHK0
Near Austin, TX 78728
David Z
Job Details: 04/13/2021
Arrived on site to diagnose dishwasher running louder then normal. Ran unit and can hear a buzzing coming from the sump assembly. Unit drains fine. Need to replace sump to resolve. Provided part was damaged in box and unusable. Ordering new sump. Office to schedule when we receive. ; ordrng 1 Wpw10591570 (Sump and motor)
We serviced a
GE RANGE
Model JBP66W0B4WW
Near Florence, TX 76527
Wesley
Job Details: 04/13/2021
Arrived onsite and found new element shorted at contact. Repaired wiring and element. Unit is now operating as designed.
We serviced a
JENN-AIR OVEN
Model JJW2430IL00
Near Canyon Lake, TX 78132
Richard
Job Details: 04/13/2021
Arrived onsite for the oven door glass broken and center rack not working properly. During inspection found that the outer door glass is broken. Will need to order part. Took center rack out and found that it was out of adjustment. Adjusted center rack and its working properly. Office to schedule ; ordrng 1 W11325529 (Outer glass)
We serviced a
GE WASHER
Model GTWS8455D0MC
Near Georgetown, TX 78633
Tommy
Job Details: 04/13/2021
"Arrived onsite for washer making ratcheting sound. Upon arrival found unit gear case and washplate both rusted out and da,shed,
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near New Braunfels, TX 78132
Richard
Job Details: 04/13/2021
Arrived onsite for the washer lid lock not working. Ran diagnostics and found error code for the lid lock. Tested lid lock and it did not work. Replaced lid lock. And washer tested good. Complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78738
Robert
Job Details: 04/13/2021
Arrived on job to replace freezer door. After replacement test operation. No leaks detected at time of service
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Round Rock, TX 78664
David S
Job Details: 04/13/2021
Arrived on site for washer not spinning out and clothes still wet. I inspected the unit and work area. I found the bearing leaking oil. I inspected the rotor and the reps sensor I found the contacts for the rotor and stator have been shaved down. The FPS sensor is no longer sensing the tub rpms. I spoke to the customer about what is needed for the repair. complete.
We serviced a
WHIRLPOOL OVEN
Model KEMS308SBL00
Near Austin, TX 78730
Kevin
Job Details: 04/13/2021
"Arrived on site and inspected oven a found F6E0 showing on both displays, error will not clear, took picture. Spoke with techline and they recommended appliance manager and possibly harnesses and both UIs, .; ordrng 1 WPW10312206 (Control) and 1 WP8303882 (Control panel) and 1 WPW10119143 (Appliance manager) and 1 WPW10460454 (Control panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/13/2021
"Arrived on site to replace drain pump, and vent, after replacing, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Del Valle, TX 78617
Jacob
Job Details: 04/13/2021
Arrived onsite for door parts broken to the door. Looked at the door. Saw that the trim was broken. Ordered parts. Office to reschedule .; ordrng 2 W10761018 (trim-door)s and 2 W10831019 (screw)s
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/13/2021
Arrived on site to install previously diagnosed part. Removed basket and installed new basket. Found basket was still making rubbing sound when spun. Called WP TECHLINE and went through process of elimination and found slider was faulty. Ran calibration through diagnostics and washer is operating as designed. No leaks detected. Job completed. SR7730502231
We serviced a
GE MICROWAVE
Model HVM1750DP1BB
Near Lago Vista, TX 78645
Lou
Job Details: 04/13/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control and control panel failures, I removed and replaced both and found thst the control panel ordered was the wrong part; needing black trim and received stainless trim . ; ordrng 1 WB07X11291 (Control panel black)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRL25FRBL03
Near Austin, TX 78737
Luis
Job Details: 04/13/2021
"Arrived on site for noise complaint and freezing some items in fresh food. Removed bagged items from around return vent,power cycled unit multiple times removed diffuser assembly,tested diffuser operation,door to diffuser opening and closing correctly,unable to recreate noise complaint."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Pflugerville, TX 78660
Kayman
Job Details: 04/13/2021
Arrived onsite for washer making clicking and clicking noises. Upon inspection I found the unit would click or pop when shifting from agitate to spin. I ran a auto diagnostics test and found no abnormal or loud noises during the cycles. I accessed the drive system of the unit and inspected all components. I did not find any visible issues called techline and spoke to Scott SR#7730501786 we determined that the noises are normal shifting noises. No leaks detected during time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
Tommy
Job Details: 04/13/2021
Arrived onsite for dishwasher not using soap. Upon arrival found unit water was not on all the way not giving enough water for sump to clean dishes accordingly. Turned water all the way on and tested. Unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID OVEN
Model KEMS378SSS04
Near Austin, TX 78731
Kevin
Job Details: 04/13/2021
"Arrived on site and inspected oven and found bake element has failed,After replacing it oven will now heat properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78702
Jacob
Job Details: 04/13/2021
"Arrived onsite for unit making noise. Tested unit. Heard noise, but it was normal that the evaporator motor will spool up and get slightly louder. Let customer know that the noises are explained in the owners manual. No issues at this time. Job complete"
We serviced a
GE MICROWAVE
Model JE1640GB001
Near Austin, TX 78748
Brandon
Job Details: 04/13/2021
"Arrived on site to replace switches and housing, after replacing all switches and housing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Georgetown, TX 78628
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a refrigerator that is making unusual noise. Found compressor lines vibrating against frame and adjusted them. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Austin, TX 78703
Matthew
Job Details: 04/13/2021
Arrived onsite to replace previously diagnosed parts. Replaced console. Ran diagnostics and all passed. Re-checked for error and none were present. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Harker Heights, TX 76548
Tyler
Job Details: 04/13/2021
Ive been on site for dishwasher not washing dishes properly. Upon arrival I found that the unit was filling and draining with water with no leaks but during agitation mode the unit was not propelling the water out fast enough even though receiving the proper voltages to the motor after getting authorization from the office to replace the motor during the repair I found that the spray arm was not coming detach from the motor like it should be due to being stripped out office will need to reschedule once AHS approval is acquire in order to help complete repair with a new motor and spray arm assembly along with the spray on base and bearing seal that goes in between.; ordrng 1 WP8268332 (Lower spray arm) and 1 WP8268340 (Spray arm bearing) and 1 WP8268342 (Spray base)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Nolanville, TX 76559
Al
Job Details: 04/13/2021
Arrived on site and inspected dishwasher not cleaning properly.Ran diagnostics and found the wash motor was the error code.Removed and replaced the sump and motor.Reassembled and unit tested as designed.Job complete Customer satisfied
We serviced a
WHIRLPOOL MICROWAVE
Model RMC305PVS01
Near Georgetown, TX 78633
Tommy
Job Details: 04/13/2021
"Arrived onsite for microwave oven previously diagnosed parts. Upon arrival found unit fuse was also blown and unit door would require fasteners, after having already replaced switches, Job Completed."
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Pflugerville, TX 78660
Scott
Job Details: 04/13/2021
"Arrived on site for burner clicking , one of the grates broken , and one of the burners has strange flame . Found wrong burner cap with unit . Cap looks like it belongs with a totally different model altogether. Ordering caps and burner heads . Sparking is normal when any other switch is used . Found center tine on left grate broken ( informed customer not sure if still covered on that, please confirm coverage) . No gas leaks detected at time of service. Call to set return ; ordrng 1 W10832694 (CAPS BURNER ) and 1 W11204377 (GRATES )"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWW00
Near Georgetown, TX 78633
Wesley
Job Details: 04/13/2021
Arrived onsite for repeat airflow issues causing cooling problems. Found collapsed evap drain is freezing over and causing unit to freeze. Collapsed evap drain is foamed in
We serviced a
KITCHENAID OVEN
Model KEBS207SSS04
Near Spicewood, TX 78669
Brandon
Job Details: 04/13/2021
"Arrived on site to replace failed bake and broil elements, after replacing, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Leander, TX 78641
Wesley
Job Details: 04/13/2021
Arrived onsite and replaced the dual valve and verified function. All checks good. Unit is now operating as designed.
We serviced a
MAYTAG RANGE
Model MER5551BAB
Near Georgetown, TX 78626
Tommy
Job Details: 04/13/2021
Arrived onsite for unit front right burner coming on high always and others cooking unevenly. Found other burners not seated correctly. Reseated. Found unit switch for front right burner always pushing unit to hot. Replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Wesley
Job Details: 04/13/2021
Arrived onsite and found lighting module in freezer out. Ordering module to repair. ; ordrng 1 W10695459 (Led module)
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Georgetown, TX 78626
Tommy
Job Details: 04/13/2021
"Arrived onsite for previously diagnosed parts. Upon replacing the door, latch and fuse. Found unit switches also to be bad. Ordering switches.; ordrng 1 WB24X10204 (Switch micro) and 1 WB24X10205 (Switch monitor) and 1 WB24X10146 (Bottom switch)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Austin, TX 78737
Robert
Job Details: 04/13/2021
Arrived on job for complaints of gasket damage. Confirmed gasket damage and took pictures. Replaced gasket.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS02
Near Austin, TX 78732
Brandon
Job Details: 04/13/2021
"Arrived on site for customer complaint of fresh food section not cooling, found return air frozen over, I defrosted return air duct, and tested air baffle, air baffle was not operating properly, I replaced air baffle, unit tested good.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Salado, TX 76571
Wesley
Job Details: 04/13/2021
Arrived onsite for unit not operating properly. Found ui unresponsive and had to reset to access diagnostics. F8e1 and f6e4 3 times each. Ordering ui and returning with blower and controls to complete. Office to reschedule. ; ordrng 1 W11105007 (Ui)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Andice, TX 78628
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a washer that is not filling with proper amount of water. Found no errors saved in control or failed parts. Calibrated unit and advised customer on water levels in HE washers. No further repairs needed and no leaks were found at time of service.
We serviced a
GE REFRIGERATOR
Model ZISB480DMC
Near Spicewood, TX 78669
Brandon
Job Details: 04/13/2021
"Arrived on site for customer complaint of unit not cooling, found evaporator was covered with extreme ice build up, I was unable to access evaporator due to the amount of ice, I instructed customer to defrost the unit for 48 hours with doors open so we can properly diagnose unit. Bringing back control, bi metal, fan motor, and heater. ; ordrng 1 WR51X322 (Heater)"
We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Austin, TX 78733
Kevin
Job Details: 04/13/2021
"Arrived on site and inspected the dryer and found no airflow showing on airflow meter, disassembled dryer and found it is full of lint and dog hair, customer provided a shop vac in order to remove all buildup.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Austin, TX 78746
Luis
Job Details: 04/13/2021
"Arrived on site for no dispensing ice. Tested ice dispenser,can hear switch engaging motor not powering on,checked voltage at harness good voltage 120vac diagnosed a defective motor,replaced motor,tested ice dispenser unit working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
David S
Job Details: 04/13/2021
Arrived on site for left front burner not lighting. I inspected the unit and work area. I found the left front valve stem not adjusted properly. I readjusted the valve stem. I tested the unit several times and found it lighting every time. I tested all the other burners and found it them lighting the same way. The unit is working as design. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Leander, TX 78641
Jonathan S
Job Details: 04/13/2021
Arrived on site to install previous diagnosed part. Removed failed knob and installed new. Tested operation. All tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78728
David Z
Job Details: 04/13/2021
"Arrived on site to follow up on washer not spinning. Hand turned basket and could hear some grinding. Checked under unit and found the cam pulley broken and dropped down, cutting into the shield, belt was also off the motor. Ordering new belt, cam set, and shield. Also returning with gear case in the event new nut cant thread on. Office to schedule as soon as parts arrive. ; ordrng 1 WPW10427633 (Shield)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB2
Near Pflugerville, TX 78660
Kayman
Job Details: 04/13/2021
Arrived onsite for microwave door with cracks or chips on the front. I replaced the door and the unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Manor, TX 78653
Andy
Job Details: 04/13/2021
Arrived on site for dishwasher not draining. Upon arrival customer informed that issue is not that unit is not draining but that screws keep falling off from inside door top 4 screws. Tested and inspected unit and found failed UI panel. Customer also stated that dishs do not appear to be drying properly. Found drying operations to appear to be normal and instructed customer on drying performance but stated will bring element in case needed. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W11116422 (UI Panel) and 1 W11402115 (UI housing) and 4 W11232015 (Screw)s and 4 WPW10348413 (Screw)s and 1 W10518394 (Heater) and 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Elgin, TX 78621
Andy
Job Details: 04/13/2021
Arrived on site for range damaged panel. Inspected unit and found control panel damaged. Ordering needed part. Office to schedule return trip. ; ordrng 1 Seenote (Office to schedule) and 1 W11175518 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Niederwald, TX 78640
Robert
Job Details: 04/13/2021
Arrived on job to replace valve. No water supply in home at this time unable to check for leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Leander, TX 78641
Lou
Job Details: 04/13/2021
"Arrived on site to inspect refrigerator noises. Upon further inspection, I found a large block of ice on the RC evaporator coming out the bottom of the cover. I disassembled the RC section and removed the evap cover and removed the ice. I found the defrost/evap thermistor damaged. Replaced the evap cover/thermistor and secured the thermistor to the suction line using foil tape and ziptie. Also removed and replaced the hv control and tested unit. Unit is operating as designed. Also found the right RC door gasket torn. Ordering the right RC door gasket and office to schedule return service. No water leaks observed during service.; ordrng 1 W10688387 (Right RC DOOR GASKET) and 1 CNOTE (Authorization)"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Round Rock, TX 78681
Kayman
Job Details: 04/13/2021
Arrived on its for washer with lid that is not locking. Upon inspection I found the units latch would not engage and the display leds would only flash when trying to engage. I accessed the strike and latch and replaced with new. I tested the unit and it is working as designed at this time. I was not able to test the functions totally due to the unit being in a location with no water only power. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cedar Park, TX 78613
Jonathan S
Job Details: 04/13/2021
"Arrived on site for washer having error LF and not completing spin cycle. Performed diagnostics mode and checked fault codes. Found same errors as previous service. Ran manual test mode, checked inlet valve function. Found cold water intermittently failed, after several on and offs with cold water the solenoid would not open. Will need to replace valve assembly to repair. Removed failed inlet valve and installed new. Tested operation in manual test mode. Tested all other components. All tested good, no water leaks detected.
We serviced a
ELECTROLUX RANGE
Model E48DF76EPS
Near Austin, TX 78734
Brandon
Job Details: 04/13/2021
"Arrived on site for customer complaint of unit not heating after self clean, I found TOD was tripped, I showed customer, there is a reset on the TOD, customer said he would take care of that.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78729
Scott
Job Details: 04/13/2021
"Arrived on site for,replace cavity thermostat. Tested unit all checked normal. Job complete ."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Buchanan Dam, TX 78609
Cliff
Job Details: 04/13/2021
Arrived on site to diagnose a washer that is constantly draining. Found wls and acu misregistering water level in unit. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Lampasas, TX 76550
Tyler
Job Details: 04/13/2021
"Arrived on site for dishwasher not turning on. Upon arrival customer also stated unit was filling with dirty water. Upon arrival I was able to confirm unit was receiving 120 volts proper from the hardwire and breaker. Found ui unresponsive. Found main controls leds diagnostics light was flashing non stop indicating a issue within the main control. After getting approval for control. I installed the new main control kit assembly (including harnesses and float switch,etc) I found unit was still giving the same main control issue as before. Unfortunately after inspecting the entire unit I found that there were no loose wires or connections, and the wiring diagram was removed and missing from unit. Without the tech sheet there was no way to properly test unit further for what is causing the main control issue. Office will need to reschedule once tech has spoken with in house assistance on problems with unit.; ordrng 1 Cnote