Near Pflugerville, TX 78660
Scott
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for no cool fridge . Compressor is running found very week frost pattern . After running fridge for 15-20 min frost only got as far as frost 2-3 fins on evap . Ordering compressor evap UI drier ,service port. Weigh 3 hrs . No water leaks detected at time of service. Please double check entitlements.; ordrng 1 3HRS and 1 SERVICEPORT and 1 UVDRIER and 1 W10570565 (EVAP) and 1 W10798720 (COMPRESSOR )"
Near Jonestown, TX 78645
Lou
Job Details: 12/01/2020
WASHER WHIRLPOOL MHW6630HC0 "Arrived on site to install previously diagnosed and ordered part. Due to the dispenser leaking at the bottom left corner and per service pointer #W11481731, I removed and replaced the dispenser assembly and tested the unit. Unit is operating as designed with no leaks. Job completed."
Near New Braunfels, TX 78130
Noah D
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to inspect fridge for icing up the evap, upon inspection found the drain pan bowed and causing ice build up, replaced drain pan and customer showed me a issue with water dispenser. Ordering upper valve and cover due to melted area. Office to reschedule ; ordrng 1 W10341329 (VALVE ) and 1 W10501260 (COVER)"
Near New Braunfels, TX 78130
Jacob
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived onsite for unit leaking water. Tested unit. Found that leak is coming from the drain hose. Replaced drain hose. Tested unit. Unit test good. No leaks at this time. Job complete
Near Dripping Springs, TX 78620
Robert
Job Details: 12/01/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of noise. Ran diagnostics and found cam defective replaced cam. After replacement test operation and no leaks detected.
Near Kingsland, TX 78639
Cliff
Job Details: 12/01/2020
RANGE KITCHENAID KCGC506JSS00 Arrived on site to diagnose a range with burners that are not operating properly. Tested unit and found right front and left front burners were not converted fully. Conversion kit will be needed to complete repairs. Office to research kit and return appointment.; ordrng 1 RESEARCH (LP CONVERSION KIT.)
Near Kingsland, TX 78639
Cliff
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker was leaking causing large clumps of ice in ice container. This has damaged ice container. Ice container, icemaker, and valve will need to be replaced to complete repairs. Office to autho call and set return appointment due to part availability.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 WPW10558424 (ice-contnr)"
Near Robinson, TX 76706
Jonathan M
Job Details: 12/01/2020
DISHWASHER GE GDF540HGD0BB Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced heater and control board and tested unit. Unit still would not heat. Spoke to CS and was advised that the issue is primarily going to be caused by the flood switch due to the thermistor that’s inside of it. Ordering part and office will need authorization for repair. ; ordrng 1 WD21X10519 (switch flood)
Near Canyon Lake, TX 78132
Noah D
Job Details: 12/01/2020
VENTHOOD WHIRLPOOL WVW7336JS0 "Arrived on site to inspect venthood, spoke with builder and found no issue with vent. Complete"
Near Austin, TX 78717
Kayman
Job Details: 12/01/2020
WASHER MAYTAG MAH4000AWW Arrived onsite for washer making loud noise during operation and not spinning clothes in correct timeframe. Upon inspection I found that while in spin the washer makes a very loud scratchy rumble sound consistent with a failed bearing. I also found the boot warped and very dirty/grimy causing water to pool in the front. I recommended a full tub job replacing the outer tub and bearing assembly along with the boot. No leaks detected during time of service. Job complete.
Near Canyon Lake, TX 78133
Richard
Job Details: 12/01/2020
DRYER WHIRLPOOL MEDB766FW Arrived onsite for the dryer not heating properly. During testing found that the thermistor on the heating element was no good. Replaced it and dryer is working good and heating. Complete
Near Canyon Lake, TX 78133
Richard
Job Details: 12/01/2020
OVEN WHIRLPOOL KOSE500EBS04 Arrived onsite for the oven making a noise during heating. Found that the convection fan and blower fan making the noise. Replaced both convection fan and blower fan motors. Oven tested fine. Complete
Near Austin, TX 78754
Scott
Job Details: 12/01/2020
DRYER MAYTAG MED7230HW1 Arrived on site . Unit is not responding to any commands. Ordering control and door switch . Call to set return; ordrng 1 W11307535 (DOOR SWITCH ) and 1 W11441687 (CONTROL)
Near Dripping Springs, TX 78620
Robert
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of refrigerator warm. Found refrigerator not defrost properly. Will need evaporator motor kit. ; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)
Near Del Valle, TX 78617
Matthew
Job Details: 12/01/2020
DRYER WHIRLPOOL WGD4985EW0 "Arrived onsite for dryer not turning on. Upon inspection found failed thermal fuse. Replaced fuse, tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78747
Kevin
Job Details: 12/01/2020
WASHER AMANA NTW4516FW3 "Arrived on site and inspected washer and found long fill error code, set washer into a diagnostic cycle and found no cold water flow from inlet valve. Removed incoming waterline and found no cold water flow out of supply to washer. Hot water flow is good,
Near Leander, TX 78641
Tommy
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher leaking. Upon arrival found that unit fill hose was not threaded properly turned water off took hose off and rethrested and tighten properly. Tested unit with water back on. Unit tested good. Showed customer that leak was from fill hose and not unit itself. Let customer know fill hose continues to have issues to talk to builder. Job completed.
Near New Braunfels, TX 78130
Jacob
Job Details: 12/01/2020
OVEN WHIRLPOOL WFG505M0BS3
Near San Marcos, TX 78666
Jacob
Job Details: 12/01/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived onsite for bulb under the unit not lighting properly when button is pushed. Upon inspection. Found that the bulb wasn’t fully screwed tight. Re tightened bulb. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78730
David Z
Job Details: 12/01/2020
MICROWAVE GE ZE2160SF04 "Arrived on site to diagnose microwave not heating. Ran unit and nothing worked short of timer counting down. Tried different settings and got a sensor error. Removed casing and found burnt wires on control and mag thermostat. No repair approved since unit would need a harness, high voltage setup and control. Call complete."
Near Austin, TX 78730
David Z
Job Details: 12/01/2020
ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived on site for icemaker not making any ice. Tried to put unit in diagnostic and found no power. Pulled unit out and tested voltages. Found outLet good, but external drain pump is only producing 20v to the unit. External drain pump has failed. .; ordrng 1 1901A (pump)"
Near Canyon Lake, TX 78133
Richard
Job Details: 12/01/2020
WINE COOLER KITCHENAID KUWS24RSBS14 Arrived onsite for the wine cooler not cooling. During testing found that the evaporator is leaking found dye around low side line. Took pictures and the low and high side pressures are in a vacuum state meaning there is no Freon in the system. ; saved tckt
Near Austin, TX 78731
David Z
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to follow up on refrigerator heating up and no ice being made. Examined unit and found the evaporator is frozen over again with inch thick ice. Advised customer only repair we can attempt is to reseal the rear cover and replace front cover, and straighten out drain pan. ; ordrng 1 W11211387 (cover-evap) and 1 WP482338 (adhesive)"
Near Austin, TX 78737
Leonardo
Job Details: 12/01/2020
DISHWASHER FRIGIDAIRE FGHD2433KF1 Arrived on site to test unit for not power. Test unit and found no power going to unit. Found light switch at wall. Turned switch on test unit and unit test good job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/01/2020
FREEZER WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect fridge for leaky icemaker, upon inspection found the water spraying out of the Icemaker, the icemaker provided was cracked, ordering new icemaker and module. Office to reschedule ; ordrng 1 W10825619 (ICEMAKER) and 1 W10843353 (MODULE )"
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for refrigerator with ice-maker leaking from dispenser and ice clumping together. Checked temperatures in FC and ice maker and both were good. Put unit into diagnostics mode and found error code E2 for ice maker motor losing position. When testing motor and harvest we found it not rotating at all. Gained access to ice maker and replaced it. Reinstalled ice maker and unit tested good. Unit working as designed. Call complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 12/01/2020
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site to inspect washer for not allowing full cycle, found codes for bad pressure switch. Complete"
Near Georgetown, TX 78626
Tommy
Job Details: 12/01/2020
OVEN WHIRLPOOL WFE320M0JS0 Arrived onsite for previously diagnosed parts. Upon arrival replaced control and tested unit. Unit tested good. Job Completed.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/01/2020
WASHER MAYTAG MVWB765FW2 "Arrived on site to inspect washer for leaking, upon inspection found the valve not closing, found the valve was not provided. Ordering valve. Office to reschedule ; ordrng 1 W11165546 (VALVE)"
Near Temple, TX 76502
Tyler
Job Details: 12/01/2020
OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site for wall oven giving weird display images on the front and acting as if it was turned on even though it wasn’t. Upon arrival I found that the main ACu had gone bad and was trying to turn the oven on even without uI input. I replace the main control and was able to retest the unit and verify that it now operates as designed and no longer turns on by itself. Call complete
Near New Braunfels, TX 78130
Noah D
Job Details: 12/01/2020
DISHWASHER FRIGIDAIRE FFBD2408NS8C "Arrived on site to inspect dishwasher for not starting. Upon inspection found the dishwasher not mounted correctly, once mounted correctly, all functions worked. Complete"
Near Granite Shoals, TX 78654
Cliff
Job Details: 12/01/2020
ICE MACHINE WHIRLPOOL JUIFX15HX00 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found Cap for reservoir had come off preventing unit from filling with water. Reset cap To proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for Dishwasher tray lock is broken and tray is not moving freely.Installed stops where stops were missing. Dishwasher rack no longer pulls out past designated area to prevent rack from falling out. Job completed.
Near Leander, TX 78641
Kayman
Job Details: 12/01/2020
WASHER WHIRLPOOL WTW8000DW5 Arrived onsite for washer with lid issue. Upon inspection I found the lid was separating at the hinge causing it to catch against the control panel. I removed and replaced the lid and tested the unit all functions passed. The customer brought to my attention a clicking nose when you push down on the drum. I lifted the whole top panel of the unit and then couldn’t recreate the noise. I reassembled and tried to recreate the noise but could not. Job complete.
Near Austin, TX 78757
Scott
Job Details: 12/01/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site for washer throwing 6-2 error code . Tested unit ,recommended changing both UI and main control .
Near Austin, TX 78759
David Z
Job Details: 12/01/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to follow up on washer not starting. Ran unit and got no response. Ran unit on am extension cord to another outlet and unit came on and worked normal. Outlet tests good on a multimeter but is not working when things are plugged in. Advised to have apartment maintenance come and address the plug. Machine is working as designed. Call complete.
Near Meadowlakes, TX 78654
Cliff
Job Details: 12/01/2020
OVEN WHIRLPOOL WFE535S0JZ0 Arrived on site to diagnose a range that is not healing properly. Tested unit and found bake element not fully wired. Rewired unit properly and tested unit. Found all is functioning properly at this time.
Near Robinson, TX 76706
Jonathan M
Job Details: 12/01/2020
REFRIGERATOR MAYTAG MFT2976AEB00 "Arrived on site for a refrigerator that’s leaking water, has a frozen ice bin, and has low ice production. Inspected unit and work area. Found icebox door gaskets not sealing properly as the heater fascia door not closing. I called Techline and spoke to Bruce SR# 7729401803. He advised that based on my findings, to replace the ice door assembly and heater facing assembly. Office will need to reschedule customer due to out of stock parts.; ordrng 1 W10549591 (door-ice) and 1 WPW10553630 (escutcheon)"
Near Cedar Park, TX 78613
Kayman
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDT920SADM3 Arrived onsite for dishwasher that has water building up after cycle and or will pool through the day. Upon inspection I found a stored error code for the inlet valve mechanically stuck open. I was able to see the valve weeping slightly before I started the diagnostics cycle. As I was running the diagnostics cycle I found water started to drip out the front. I found a excessive amount of suds foamed up in the tub causing the water leak. I ran water through and drained the soap suds about 4 times and explained to the customer the importance of using liquid detergent at small amounts for optimal performance and to reduce soap suds building. Due to the valve weeping at the start I recommended replacing the valve. they agreed to the repair so I replaced the inlet valve and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. I also found their R/O system is routed up to the drain hose port which ca
Near Austin, TX 78738
Luis
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for no cool. Removed evaporator cover no traces of uv dye on evaporator or weld joints,removed compressor cover no traces of dye on weld joints or tubing. Checked low side pressure reading -20 high side 75 called tech support per tech support
Near The Hills, TX 78738
Brandon
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL DU943PWKb0 "Arrived on site for customer complaint of unit not draining, found failed motor/pump 3377333,
Near Elgin, TX 78621
Andy
Job Details: 12/01/2020
DRYER AMANA NED4655EW1 Arrived on site for dryer not operating. Tested and inspected unit and found failed fuse and timer. Removed failed parts and replaced with new. Also found voltage issues informed customer of voltage issues. L1 to neutral is 120 volts L2 to neutral is 120 volts L1 to L2 is 1 volt electrician will need to come fix voltage issues. No other repairs are needed at this time.
Near Canyon Lake, TX 78133
Richard
Job Details: 12/01/2020
WASHER WHIRLPOOL CHW9150GW1 Arrived onsite for the washer not working. During testing found that found error code F21 long drain . Ran a manual test cycle and all functions tested good and drain pump is working good. Found that someone was using powered detergent which was causing an sudsing issue causing the error code. Maintenance cleaned out dispenser tray and all functions tested good and no leaks detected complete.
Near Austin, TX 78732
Luis
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Arrived on site for cooling complaint. Per customer she has to run a forced defrost on unit,diagnosed unit will need a new main control and defrost bimetal. Will also install updated drain tube with autho S38253 for part. and 1 WPW10120827 (MAIN CONTROL)"
Near Austin, TX 78750
David S
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for fridge gasket not sealing. I inspected the unit and work area. I found the fresh food right side door gasket is tearing. I am ordering the gasket W10830162 to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W10830162 (RC RIGHT GASKET)
Near Austin, TX 78737
Kevin
Job Details: 12/01/2020
WASHER WHIRLPOOL MVWB955FC1 "Arrived on site and inspected washer and found front left suspension rod receiver is broken, After replacing suspension ran a diagnostic test 51 and confirmed everything is operating normally, job complete"
Near , TX 78640
Jacob
Job Details: 12/01/2020
WASHER WHIRLPOOL WTW5105HW0 Arrived onsite to replace parts part ordered by previous tech. Replaced motor. Tested unit. New part did not fix the issue. Found that the belt seemed to be looser than usual but not in anyway worn out. Ordering new belt. Office to reschedule. ; ordrng 1 W11239857 (belt)
Near China Spring, TX 76633
Jonathan M
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for a refrigerator that’s intermittently turning itself off. Inspected unit and work area. I called Techline and spoke to Rich SR# 7728061084. He had me run a couple checks and advised that based on the current issues with the unit, the issue seemingly was either going to be with the three-way valve solenoid or the dispenser user interface. He advised to replace both for for repair. Replaced both and tested unit. Unit is now working as designed. Call complete."
Near Dripping Springs, TX 78620
Robert
Job Details: 12/01/2020
DISHWASHER KITCHENAID KDPM804KPS0 Arrived on job to replace previously diagnosed parts. After replacement noticed vent door not closing. Will order control. ; ordrng 1 W11410061 (CONTROL )
Near Waco, TX 76706
Jonathan M
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL GU940SCGQ3 "Arrived on site for a dishwasher that’s making a grinding sound. Inspected unit and work area. Place unit and a heavy wash cycle and then it sounded like it was running normally. Customer advised that there was a loud humming sound coming from the dishwasher that didn’t used to be there. I advised her that that issue it’s just due to the motor slowly getting louder overtime. I advised her that that’s not really a cause for concern. Customer advised that she wanted to get her unit fixed before it completely broke.
Near Belton, TX 76513
Tyler
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL GX5SHTXVB00 Arrived on site for refrigerator needing previously diagnosis mounting bracket filter head assembly and water in the valve. After installing the needed parts are able to reset the unit and verify that everything is now function as designed with no legs before doing or after repair call complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 12/01/2020
DISHWASHER KITCHENAID KDTM404KPS0 Arrived on site for dishwasher with a broken wheel. Upon further inspection found the left adjuster needing to be replaced. Contacted office for eta. Scheduled to come back out with part and install ;
Near Spicewood, TX 78669
Brandon
Job Details: 12/01/2020
ICE MACHINE KITCHENAID KUID508HPS00 "Arrived on site for customer complaint of noise issue during fill. I put unit into diagnostics mode and tested water valve 8 times, unit tested good. However, unit is hooked up to whole house R/O system that feeds 5 other appliances, customer does have a 60psi booster pump, but the water pressure is not great at ice machine. I could not replicate noise issue at time of service, but suspect its due to lack of consistent water pressure."
Near Austin, TX 78745
Kevin
Job Details: 12/01/2020
WASHER WHIRLPOOL MLE22PRAYW0 "Arrived on site and inspected washer and found belt is broken, took one picture. A new belt will be needed to correct the issue. Parts are covered under warranty but labor is not. Office will need to collect before a return trip his scheduled ; ordrng 1 WPW10260319 (Belt)"
Near Leander, TX 78641
Lou
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to install previously diagnosed and ordered part. Due to the right RC door being damaged, I removed and replaced the door and transferred the gasket and handle and tested door. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78702
Wesley
Job Details: 12/01/2020
WASHER WHIRLPOOL WFW5090GW0 Arrived onsite and leveled washer and advised that condition of plywood flooring was still contributing to walking issues. Unit is now operating as designed.
Near Austin, TX 78747
Leonardo
Job Details: 12/01/2020
VENTHOOD KITCHENAID KWCU405SSS0 Arrived on site to test unit for fan not working on low speeds. Test unit and found bad motor.
Near Pflugerville, TX 78660
Scott
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site for unit powering off and not making ice . Ran diagnostics no error codes for Ice maker and harvest . Customer had video of three way valve making a loud racket before it died . During diagnostics valve made a bunch of noise and took several try’s to get it out of home position. Ordering 3 way valve . No water leaks detected at time of service. ordrng 1 W11036448 (VALVE COIL )
Near Austin, TX 78744
Kevin
Job Details: 12/01/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found actuator is not finding position. Also found gear case is beginning to leak oil. Took pictures. job complete"
Near Meadowlakes, TX 78654
Lou
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit fan gets very loud and the fan is always on. I placed the unit in diagnostics and tested the condenser sun and the FC evaporator fan and both were making normal noises. I found that when the condenser fan is on, the condenser coils are rattling at the front of the unit. I removed the toeplate and found debris covering the condenser coil. I advised the customer of my findings and advised that the coils need to be cleaned and this is why they hear the fan on all the time. I cleared the debris and using some permagum and sealant (4318168) from my van stock, I placed it in between the condenser coil and the bar at the bottom of the unit to stop the rattling noise. Tested unit again and unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78703
Wesley
Job Details: 12/01/2020
OVEN KITCHENAID KSDB900ESS4 Arrived onsite for temp disparity and calibrated oven to customers preference. All checks good. Unit is now operating as designed.
Near Lakeway, TX 78734
Luis
Job Details: 12/01/2020
WINE COOLER WHIRLPOOL KUWS24RSBS03 "Arrived on site for no cooling complaint. Removed evaporator cover,found large ice ball on inlet of evaporator no frost on middle or lower section diagnosed a leak at the evaporator
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/01/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for After final spin cycle starts there is a loud screeching noise and the pause button will not stop the cycle or release the lid. This happens with all cycles and level. The tub is free swingingPlaced in diagnostics and heard the grinding noise. Removed cam and couldn’t find any obvious damage. Did see oil leaking onto cam. Replaced gearcase and cam. Placed back in diagnostics and ran a calibration. Noise was no longer present when put through full diagnostics. No leaks detected. Job completed.
Near Austin, TX 78752
Matthew
Job Details: 12/01/2020
REFRIGERATOR AMANA ARS2661BW "Arrived onsite for refrigerator ice dispenser not working properly. Upon inspection found the ice bucket and mechanism failed. Need to order and replace ice bucket, door flap and mechanism. Need AUTHO. Office to reschedule.; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 WP12571606 (bucket- ic) and 1 WP12740302 (crushr-mec) and 1 WP67005959 (bucket- ic)"
Near Georgetown, TX 78626
Tommy
Job Details: 12/01/2020
VENTHOOD WHIRLPOOL WVU57UC0FS Arrived onsite for vent hood not working. Upon arrival found unit was not receiving power unit had good voltage coming from outlet. Unit needs new power cord. Unit power cord is not covered under warranty as it is in accessories. Office to reschedule upon customer request.; ordrng 1 W10613691 (POWER CORD )
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KBFO42FTX08 Arrived on site to install previous diagnosed part. Removed failed bimetal and installed new. Unit began working as designed. Advised customer to wait at least 24+ hours before use. Call complete.
Near Kyle, TX 78640
Leonardo
Job Details: 12/01/2020
DISHWASHER SAMSUNG DW80K7050UG Arrived on site to test unit for door not closing. Test unit and found broken latch.
Near Kyle, TX 78640
Leonardo
Job Details: 12/01/2020
RANGE SAMSUNG NX58H5600SS/AA Arrived on site to test unit for oven not heating to temp. Test unit and found bad igniter. Replaced igniter
Near Austin, TX 78717
Kayman
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite to install previously diagnosed parts. I installed the float arm and ran a diagnostics cycle. All functions passed and no leaks were detected during time of service. Job complete.
Near Austin, TX 78704
Wesley
Job Details: 12/01/2020
DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite finding the motor is not operating and quoted sump and motor replacement Advised customer on repair. Ordering sump and motor. ; ordrng 1 WPW10605057 (SUMP)
Near Wimberley, TX 78676
Richard
Job Details: 12/01/2020
MICROWAVE WHIRLPOOL WOC95EC0AS00 "Arrived onsite for the microwave oven not working. Ran diagnostics and found error code F1E5 inverter board . Quoted customer for replacement of inverter board , magnetron, control. Complete"
Near Cedar Creek, TX 78612
Andy
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher not draining. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lakeway, TX 78734
Brandon
Job Details: 12/01/2020
OVEN KITCHENAID KSEB900ESS1 "Arrived on site for customer complaint of unit giving error code and UI console not working. Ordering console, covered under KA warranty, ; ordrng 1 W10920246 (Console)"
Near Austin, TX 78753
Matthew
Job Details: 12/01/2020
RANGE GE JB650DF4BB "Arrived onsite to replace glass cooktop. Replaced cooktop, tested unit and unit is functioning properly."
Near Austin, TX 78705
Wesley
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 #SR 7729402423 arrived onsite and found fill tube freezing. Called Bruce with tech line. All temps check good. Testing is good. Advised customer on thawing by reducing congestion RC. Also raised temp. Advised customer steps
Near Wimberley, TX 78676
Richard
Job Details: 12/01/2020
DRYER ELECTROLUX EIMED55IMB0 Arrived onsite for the dryer door not closing properly and the control was not working properly. Replaced door parts and control and dryer tested good. Complete
Near Round Rock, TX 78664
Kayman
Job Details: 12/01/2020
DISPOSAL WHIRLPOOL 187A Arrived onsite for disposal replace. Upon inspection I found the disposal blade jammed up with something. I was able to spin the blade and in jam the unit. I tested it with and without water and inspected for leaks. Unit is working as designed at this time and No leaks were detected during time of service.
Near The Hills, TX 78738
Luis
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site for noise complaint. Per customer loud mechanical noise,ran diagnostics tested all 4 fans no odd noise,ran compressor ramp up test no odd noise,ran defrost cycle no odd noise,changed defrost setting to basic. Power cycled unit compressor powered on no odd noise."
Near Austin, TX 78748
Luis
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site for water leaking into fresh food. Drain is clear found opposite side of fresh food door sagging and gasket not sealing to cabinet. Added washer to hinge side,checked door seal good.
Near Austin, TX 78727
David Z
Job Details: 12/01/2020
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site to diagnose dishwasher throwing error F9E1 diverter not finding home, F10E1 dispenser electrical issue. Ran unit and found diverter is not just throwing error, but also leaking from the bottom. Advised customer to discontinue use due to water leak. Found insulation soaked and in need of replacement as well. Ordered new sump and insulation. Office to schedule when part available. ; ordrng 1 W11172908 (shield) and 1 WPW10605057 (pump and motor assy)"
Near Austin, TX 78739
Kevin
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM1 "Arrived on site and inspected refrigerator and found Water has been spraying/leaking into ice bin, disassembled freezer and inspected waterline and it appears to be in good shape and is not locked with ice. Inspected icemaker and found funnel is clogged with ice, used steamer to clear icemaker and after connecting it back to power its cycled properly and filled properly. Icemaker appears to be working properly at this moment,
Near Jonestown, TX 78645
James
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL KSSC48QVS02 "Arrived on site and found leak due to defrost heater touching evaporator and has melted through causing leak. Installed new compressor, evaporator, stub and drier. Vacuumed system to clear and test for leaks. Unit held vacuum n charged with 7.75oz 134a and tested operation. Unit now cooling. Instructed customer that the unit will take up to 24 hours to reach proper temps."
Near Austin, TX 78721
Matthew
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM05 Arrived onsite for refrigerator not dispensing water. Upon inspection found unit was receiving water to ice maker and making ice but valve for dispenser would not energize. Will need to order and replace inlet valve. No leaks present at this time. Office to reschedule ; ordrng 1 WPW10179146 (valve-inlt)
Near Marble Falls, TX 78654
Cliff
Job Details: 12/01/2020
DRYER MAYTAG MEDB725BW0 Arrived on site to diagnose a dryer that will not start. Tested unit and found failed thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78717
Lou
Job Details: 12/01/2020
RANGE FRIGIDAIRE FPGF3077QFF "Arrived on site to inspect range not heating. Upon further inspection, customer had attempted to replace the ignitor with one they purchased but the ignitor they purchased was damaged. The old ignitor was broken. I am ordering the ignitor and main control (just in case) and scheduled return service. No gas leaks detected during service and gas left turned off. ; ordrng 1 316489403 (ignitor,burner) and 1 808751511 (CONTROL)"
Near Austin, TX 78701
Wesley
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and found unit freezing food in fresh food section. Found tape holding damper open. Repaired by removing obstruction. Unit is now operating as designed. Advised on repair.
Near Austin, TX 78703
Wesley
Job Details: 12/01/2020
DRYER LG DLGX3571W Arrived onsite and repaired unit dryer by lubricating moving parts. There was a soft rumble that was reduced with adjustment and cleaning.
Near Austin, TX 78725
Matthew
Job Details: 12/01/2020
WASHER AMANA NFW5800HW0 "Arrived onsite for front load washer leaking in front. Upon inspection found debris between door glass and bellow causing he unit to not make a good seal. Removed debris, tested unit and unit was no longer leaking. Instructed customer on keeping door clean and free of debris to insure a good seal is made.Job complete"
Near Austin, TX 78759
Scott
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ02 "Arrived on site for loud water dispensing . Ordering water valve , filter head . Also floor Shinto help in leveling doors .no water leaks detected at time of service.call to set return ; ordrng 1 FLOORSHIM and 1 W11482383 (VALVE ) and 1 W11482384 (FILTER HEAD )"
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/01/2020
COOKTOP KITCHENAID KCED600GBL01 Arrived on site for COOKTOP APPEARS TO BE WARPED. Removed current cooktop and installed new cooktop. Customer confirmed that it was mounted even and no longer was warped. Job completed.
Near Pflugerville, TX 78660
David S
Job Details: 12/01/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived on site for fridge not cooling. I inspected the unit and work area. I temp tested the freezer and found it at 26 degrees. I ran test for the freezer fan and found the temp dropping to 12 degrees. I put the unit into a forced defrost in the freezer and found good voltage at the control but no amperage to the heater. I did a continuity test on the defrost heater and found it open. I am ordering the defrost heat and the freezer evap harness, and returning with the control to complete the repair.; ordrng 1 W10858452 (FREEZER EVAP HARNESS) and 1 W10882092 (DEFROST HEATER)"
Near Cedar Park, TX 78613
David S
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for fridge freezing in the fresh food section. I gained access to the evaporator. I found an ice ball forming on the cap tub and no UV dye, indicating a restriction at the cap tube. I removed the evaporator and installed a new one. I pulled a vacuum on the system and found it holding. I put a measured charge of into the system. I monitored pressure and they all look good. Job complete."
Near Bastrop, TX 78602
Andy
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher odor. Tested and inspected unit and found no drain loop. Made loop in drain line and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78717
Lou
Job Details: 12/01/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to inspect refrigerator no cool. Upon further inspection, customer advised that the RC evaporator had a large amount of ice built up on it so they unplugged the unit to allow it to defrost. I found the unit unplugged and all of the shelving removed. I removed the evap cover and found a small amount of ice still on the evaporator. Removed the ice from the evap and found the thermistor blackened and popped and the evap drip pan was warped in the middle causing it to bow. Also found the drain tube at the back of the unit clogged with debris. I found service pointer #W11092686F that instructs to replace the evap motor and tie the evap down tot the back of the unit using clamps and zipties and also provides an SCODES16360 that covers labor costs. I removed and replaced the RC evap motor/harness, tied the evaporator to the back of the unit and placed shims in between the evap cover and evap drain pan to level the pan and hv control and te
Near Leander, TX 78641
Kayman
Job Details: 12/01/2020
RANGE WHIRLPOOL WGG745S0FS02
Near Austin, TX 78741
Kevin
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and inspected dishwasher and found Sump/Motor has failed, a new sump/motor will be needed to correct the issue. job complete"
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/01/2020
DRYER WHIRLPOOL WED4815EW "Arrived on site for dryer not drying properly and making thumping noise. On arrival customer had clothes unit. Removed clothes and performed temperature test. Found minor air flow issue, 20° difference. Ran unit on normal cycle with clothes in it upon customer request and allowed customer to indicate noise. Found thumping noise to be clothes in unit hitting tub and caused by normal operation and tumbling. Informed customer on findings. Spoke with head of maintenance for complex and let them know about air flow findings. Spoke with Austin on techline and received SR#7729402557. Call complete."
Near Leander, TX 78641
Tommy
Job Details: 12/01/2020
DRYER MAYTAG MEDX655DW Arrived onsite for dryer making squeaking noise and knob intermittently working. Upon arrival found unit rear and knobs were not plugged in correctly. Tightened connections. Also found unit had not had vents cleaned in about 2 years. Tested unit and found unit was operating as designed. Communicated with customer on unit needing vent cleaning. Job Completed.
Near Bee Cave, TX 78738
Brandon
Job Details: 12/01/2020
RANGE KITCHENAID KDRS467VSS "Arrived on site for customer complaint of error code, found blower speed to low error code, found blower speed seemed strong, ordering controls and blower. Model tag was missing. Returning tech to replace correct control first then blower if needed. ; ordrng 1 W10852104 (Control) and 1 WPW10116185 (Control) and 1 WPW10245511 (Blower) and 1 Cnote (Office to reschedule)"
Near Manor, TX 78653
Matthew
Job Details: 12/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher leaking. Upon inspection found supply line hose that was installed was leaking. Customer complained about potential water damage to cabinet because of that. Let him know that that was an accessory when installed. Replaced inlet hose. No leaks present at this time.