Near Cedar Park, TX 78613
Tyler B.
Job Details: 11/07/2019
DRYER GE GTD42EASJWW "Arrived on site for unit with noise, found bad pulley. Replaced and tested good"
Near Austin, TX 78750
Tyler B.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for unit not cooling. Found start device failed. Removed and replaced and tested good
Near Hutto, TX 78634
Arthur B.
Job Details: 11/07/2019
REFRIGERATOR GE PGCS1NFZSS Arrived onsite to install new LH/RH RC door gaskets to French door refrigerator from prior visit diagnosis. Removed and replaced both door gaskets. Used heat gun to shape to cabinet. Doors now seals well to cabinet. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Robert
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on job to replace UI console board. Replaced UI console board. Tested unit, unit test good. No leaks at this time. Job complete"
Near San Marcos, TX 78666
Luis
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for door issues. Found mullion sticking out further on freezer side causing corner of gasket not to seal. Called tech support with issues per tech support sent pictures to Whirlpool_techline@whirlpool.com
Near Georgetown, TX 78626
Cliff
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to replace damaged panel for dishwasher. Found new panel has small dent in the bottom center in scratch next to handle. Panel will need to be re-ordered to complete repairs. Installed new panel for safety reasons as old panel had metal sticking out next to control. Panel will need to be returned to office for credit after new panel is installed. Office to set return date as home is closing tomorrow.; ordrng 1 W11116420 (panel)
Near Austin, TX 78748
Richard
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHB01 Sr 7726318951. Arrived onsite for the refrigerator not cooling. Ran diagnostics and found that the control board was clicking on and off and compressor was not running and condenser fan was not running. Replaced control and UI. After installing new parts the condenser fan came on but the start device was clicking on and off. Called tech line and they stated to replace start device and to ohm out the compressor. Ohm out the compressor it tested good. Replaced start device and compressor came on and is now running. There is cold air coming from the vents. Advised customer to give the refrigerator at least 24 hours to cool down. Complete
Near Austin, TX 78723
Scott
Job Details: 11/07/2019
OVEN WHIRLPOOL WEG750H0HW0 "Arrived on site for blower error code . Found mouse / rat infestation. Rodents have made nest on control, chewed wires . Quick pics attached . Informed customer whirlpool dosent cover rodents and insects . If a any repairs are made unit will need all wire harness , control main and UI , insulation . No gas leaks detected at time of service . Job complete ."
Near Belton, TX 76513
Arthur B.
Job Details: 11/07/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for customer complaint of water running continuously on ice machine when making ice. Found water level sensor in recirculating pump is faulty. Ordering recirculating pump. R/S Monday 11/11. Unit turned off at time.; ordrng 1 W10908287 (pump recirc)
Near Leander, TX 78641
Lou
Job Details: 11/07/2019
DISHWASHER KITCHENAID KDFE104DSS5 "arrived on site to inspect dishwasher taking too long to wash and not drying. Upon further inspection, I found the customer is not using rinse aid, which helps the drying process. I removed the toe-plate and using my multimeter, I checked amps at the black wire at the junction box and found that the motor was only showing approximately .30amps. I contacted techline and spoke to Kevin and advised him of my findings. Kevin had me check voltage at the control to the motor and I found 108V. Kevin advised to check voltage coming into the unit at the junction box and my reading was 125V. Kevin advised to replace the main control and retest the unit. Provided File/SR #7726318653. I removed and replaced the control and retested and the unit operated as designed with no error codes at the end of testing. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Dylan T.
Job Details: 11/07/2019
DISHWASHER LG LDT5678ST.ASTEEUS Arrived on site customer complaint was dishwasher was not working properly can I find anything wrong at this time ran the unit numerous times and also in test mode dishwasher was working all Lines are dry
Near Austin, TX 78729
Cliff
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found main control and user interface not operating compressor speeds properly. Replaced both parts from control kit and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 11/07/2019
WASHER WHIRLPOOL WFW75HEFW Arrived on job for complaints of the unit shutting off. Tested unit. Found that the power button on the UI Control board was malfunctioning. Ordered control board ; ordrng 1 W10911021 (panel-cntl)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 11/07/2019
VENTHOOD UNKNOWN UXT4230ADS2 "Arrived on site for unit with no fan operation. Found fan to get power but not run, supplied part was broken in box. Took pics need to return with fan and switch. Filter was rubbed by fan blade and needs replaced as well.; ordrng 1 W10395127 (filter) and 1 WPW10395033 (motor-fan)"
Near Austin, TX 78750
Tyler B.
Job Details: 11/07/2019
COOKTOP JENN-AIR JIC4430XB00 "Arrived on site for module replacement. Removed and replaced module and still got f47. Called TL. Stated to manually configure unit. Completed configuration and still got error, was told to replace module and UI at same time and try to configure again. Advised customer. Customer my be calling manufacturers ; ordrng 1 CNOTE (2HR) and 1 CNOTE (OFFICE RS) and 1 W10857232 (module) and 1 WPW10396615 (display)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 11/07/2019
FREEZER FRIGIDAIRE LFUH21F7LM0 "Arrived on site for unit not cooling well. Found drain froze and blocked air flow. Cleared ice and drain . Added heater extension with copper
Near Round Mountain, TX 78663
Brandon
Job Details: 11/07/2019
DRYER ELECTROLUX EFME627UIW0 "Arrived on site for customer complaint of unit not powering on, found faulty control, I replaced control, unit tested good."
Near Austin, TX 78727
Cliff
Job Details: 11/07/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A Customer stated unit has already been fixed and they do not need services at this time.
Near Lakeway, TX 78738
Andy
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for refrigerator still has frost in FC and ice maker not working tested and inspected unit and could not find gasket and brackets for FC good, door closing and sealing properly. Checked ice maker and found no air flow to vents. Called tech line and spoke with Dustin (SR# 7726317445) made aware of issues and what was found. Was instructed to run test 59 and see if fan comes on and gets air flow.
Near Cedar Park, TX 78613
Lou
Job Details: 11/07/2019
RANGE WHIRLPOOL WEE510S0FS2 "arrived on site to install refi idly diagnosed and ordered parts. I removed the door form the unit and removed and replaced the outer door glass, screws, door handle, door vent, handle spacers, door gasket, right side trim and put a new nameplate on the outer door glass. Reinstalled the door and tested and the unit is operating as designed. No one available to sign receipt, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 11/07/2019
DISHWASHER KITCHENAID KDTE104ESS0 Customer refused to pay for service fee. Spoke to Susan in office.
Near Leander, TX 78641
Jonathan
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to replace previous diagnosed parts. Removed evaporator cover and installed new. Removed freezer light and installed new. Tested operation, all tested good. No water leaks detected."
Near Austin, TX 78732
Scott
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for freezer door not shutting properly also left fresh food not closing properly . No frost build up at time of visit. Found freezer door liner separating due to past water leak to inner door causing separation . Mullion door spring not snapping shut . Ordering freezer door and mullion . Will return with brackets if needed . Also seal seal liner ,ordering rtv. Call to set return .; ordrng 1 LW10341279 (dor-fip ss) and 1 W10806457 (rail-mulln) and 1 WP482338 (adhesive)"
Near Pflugerville, TX 78660
Al
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to install previously ordered parts.Ran test 36 and confirmed the ice fan was weak.Removed and replaced the adapter and fan. Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to diagnose a refrigerator with uneven doors. Tested unit and found not leveled properly at time of installation. Re-leveled unit and aligned doors. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78737
Richard
Job Details: 11/07/2019
DRYER WHIRLPOOL WED4800XQ0 Arrived onsite for the dryer making a noise. During testing found that the idler assembly was no good causing the belt to slip off and make a screeching noise. Used normal repair parts. Replaced belt and rollers and idler assembly. Dryer tested good and noise is gone. Complete
Near Georgetown, TX 78633
Cliff
Job Details: 11/07/2019
REFRIGERATOR GE PFSS6PKXESS Arrived on site to diagnose a refrigerator that is making unusual noise when water is dispensed. Found water valve hammering causing noise. Homeowner refused to pay service fee for diagnostic and refused to have unit repaired. I explained this is a different problem than the previous repair and would not be covered under warranty for repair done in June. Homeowner requested a call from office manager and hopes to sort out resolution to the issue. No fees were collected and no repairs were done at this time.
Near Austin, TX 78702
Wesley
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and found leaking due to over sudsing condition. All checks good. Unit operating as designed. Advised customer on soap usage.
Near Georgetown, TX 78628
Paul
Job Details: 11/07/2019
WASHER MAYTAG MHW3505FW1 "Arrived onsite for the washer displaying an F9E1 error. I checked stored error codes and found an F9E1, F5E2, & F8E3. I erased the codes and ran the auto diagnostics test. I found the unit taking a long time to drain and the drain pump very loud. I removed the drain pump screen and found it plugged with debris. I removed the debris and tested the unit. The unit is working as designed.
Near Pflugerville, TX 78660
Al
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to install previously ordered part.Removed and replaced the pan crisper.Customer satisfied.Job complete
Near Austin, TX 78752
Scott
Job Details: 11/07/2019
OVEN WHIRLPOOL WFG320M0BB0 "Arrived on site for glass falling down . Found Adhesive on glass bracket had come unstuck . Quoted customer for glass replacement ,badge and light bulb . . Customer declined service . Told customer that we could try some high temp adhesive for glass . No warranty if it fails.
Near Round Rock, TX 78664
Al
Job Details: 11/07/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PE3 Arrived to inspect side by side refrigerator with refrigerator temperature that drops to 29 degrees on the display and customers temperature gauge.Confirmed the complaint and Called Frigidaire Techline and spoke to Russell.Went through a series of diagnostic testing and determined the damper was defective.Quoted customer from CS calculator information and got .R&R the damper and unit began operating properly. All water lines were dry at the time of service.Job complete
Near Austin, TX 78757
Cliff
Job Details: 11/07/2019
WASHER GE WCVH4800K2WW Arrived on site to diagnose a washer that will not cycle. Found shorted out lock switch. Replaced lock assembly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78738
Leonardo
Job Details: 11/07/2019
COOKTOP WHIRLPOOL GLS3665RS01 Arrived on site to test unit for right rear burner igniting after flames. Found bad ignitor will need ignitor replaced customer declined estimate job complete.
Near Leander, TX 78641
Lou
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to install previously diagnosed and order d part. I removed and replaced the ice maker and tested. IM operated as designed. Customer paid in full at previous service call. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 11/07/2019
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on job for complaints of oven not heating. Tested unit. Found that the relay was not operating on the board. Replaced control. Tested unit, unit test good. Job complete"
Near Pflugerville, TX 78660
David
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site to diagnose a washer that was running on its own and would not turn off. Description in dispatch was incorrect. Performed diagnostics and found codes F0E3 overload, F0E5 off balance load, F2E1 stuck key. Ran UI test and buttons did feel a little sluggish to respond. Ordering 1 console W10860738. Scheduled return visit for Tuesday 11/12. Customer requests last appointment of day or after 3pm. Returning with console and control. ; ordrng 1 W10860738 (console)"
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/07/2019
RANGE GE JGP3530SL1SS "Arrived on site and found cooktop will not ignite, found switch harness has failed and breaker has tripped. After replacing harness cooktop is now working properly. Job complete"
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
REFRIGERATOR GE TFX24RHB Arrived on site and repaired by replacing defrost control. Unit is now operating as designed.
Near Round Rock, TX 78681
Al
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived to inspect damaged lid.Confirmed, removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Customer satisfied Job complete"
Near Temple, TX 76502
Dylan T.
Job Details: 11/07/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PF9A Arrived on site customer complaint was not making any ice check the ice maker and a whole assembly out to see the fan with a 9 V fan ran perfectly fine test of the icemaker not a Advancing put a new icemaker and tested it everything worked great
Near Leander, TX 78641
Jonathan
Job Details: 11/07/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for microwave fan direct air flow to front and not out of the exhaust. Removed unit and corrected exhaust fan. Installed unit and tested fan operation. Tested all other operations, all tested good."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 11/07/2019
WASHER MAYTAG MVWB855DC2 "Arrived on site for washer intermittently spinning water out of clothes. Performed diagnostics mode and checked fault code history. Found error code F8-E1 long fill and F0-E3 overload. Tested inlet valve and found cold water solenoid activating but not allowing water to unit. Tested voltage at valve and found 120 volts to valve. Inspected gear gear case and found minor oil leak. Will need to replace inlet valve and gear case. Schedule return for Tuesday the 12th, due to part availability. Spoke with customer on failure and repair needed. Customer requested after 8:30 for return. ; ordrng 1 NEEDSAUTH (PART TOTAL $200) and 1 SEENOTE (REQ AFTER 8:30) and 1 W11165546 (VALVE)"
Near , TX 78606
Brandon
Job Details: 11/07/2019
DISHWASHER GE CDT836P2M5S1 "Arrived on site for customer complaint of unit not washing properly and not heating, found no power getting to element from control board. Ordering control. ; ordrng 1 CNOTE (PARTS RESEARCH FOR MAIN CONTROL) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Lakeway, TX 78734
Andy
Job Details: 11/07/2019
WASHER WHIRLPOOL WFW97HEDW0 "Arrived on site to install previously diagnosed parts. Removed failed tub basket assembly, when going to put rotor and stator on found new stator damaged. Tested unit with old rotor and stator and also found failed control. Ordering new stator and control. Authorization needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (AUTHORIZATION IS NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11031839 (CONTROL ) and 1 WPW10657810 (STATOR ), states that autho needed"
Near Austin, TX 78748
Richard
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for the scratches on freezer door. Replaced freezer door with new and put on new name plate. Freezer door tested good and sealed good. Complete.
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
OVEN JENN-AIR JJW2730WS02 Arrived on site and installed fans for slow speed error. Repaired and reinstalled oven. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78681
Al
Job Details: 11/07/2019
REFRIGERATOR AMANA ART308FFDM06 Arrived to install previously ordered part.Removed and replaced the door.All water lines were dry at the time of service.Customer satisfied Job complete
Near Austin, TX 78749
Leonardo
Job Details: 11/07/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for damaged handle. Replaced handle test unit and unit test good job complete.
Near Austin, TX 78758
David
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Installed new LH and RH fridge doors. Installed new emblem. Verified operation and all is working as designed. Call complete.
Near Cedar Park, TX 78613
Paul
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived onsite for the refrigerator that is still not cooling correctly. I found both settings on the control set at 7, the highest setting for both compartments. I did a temperature check on the FC and found it at 8 degrees when the system cycled off. I found the coil completely frosted over and freezing back towards the compressor. I ran the forced defrost and found the heater working as designed. I steamed the coil and removed all of the ice and frost. I tested the unit. I found the low side pressure at 0 psi and the high side at 135 psi. The unit is working as designed. I explained to ms that I suspect the FC door had been left cracked open overnight because there are no warm air leaks around the door. Call complete."
Near Austin, TX 78744
Richard
Job Details: 11/07/2019
WASHER AMANA NTW4605EW0 Arrived onsite for the washer not spinning properly. While installing new basket and agitator found that the drive block is rusted and corroded and and spanned nut is the same could not reuse drive block or spanner nut. Ordering spanner nut and drive block. New basket and agitator are in the washer and the screws are in the the agitator lid in the washer. ; ordrng 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)
Near Austin, TX 78741
Kevin
Job Details: 11/07/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and found no cold water entering machine, found cold water is reversed and after replacing it is working properly. No water leaks detected at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 11/07/2019
MICROWAVE WHIRLPOOL WMH32519CW2 "Arrived on job for for light under unit not working properly. Tested unit, found that the UI control needed to be replaced. Had improper model number to replace the part. Ordered correct part; ordrng 1 W10881541 (cntrl-elec)"
Near Dripping Springs, TX 78620
Kevin
Job Details: 11/07/2019
OVEN WHIRLPOOL WOD77EC0HS00 Arrived on site and found customer is experiencing clock on control panel not keeping time. Explained that this is due to it not being connected to Wi-Fi. Customer connected it to Wi-Fi while still in the home situation has improved a software update is expected from whirlpool in order to further correct control panel issues. Software update is not yet available.
Near Georgetown, TX 78628
Tyler B.
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KSRS25RSBL03 Arrived on site for unit not dispensing ice found motor failed. Replaced motor and tested good
Near Austin, TX 78754
David
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDF520PADB3 Arrived on site to diagnose a dishwasher that was not spraying. Performed diagnostics and could hear the motor groaning but not engaging. Recommended replacing the sump / motor assembly. Replaced sump assembly and retested unit. Can now hear pump running and verified arms are spraying. All is working as designed. Call complete.
Near Austin, TX 78738
Leonardo
Job Details: 11/07/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replaced upper adjusters. Replaced all parts test unit and unit test good job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on site for customer having problems with user interface lights and she cannot remove the ice bin. Found the ice bin latch binding and making the ice bin very difficult to remove. Replaced with a new ice bin and this latch works much smoother. The bin can now be removed as intended. All operations are now normal.All water connections are dry.
Near Austin, TX 78751
Joseph C.
Job Details: 11/07/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived at “Flora” apartments for “washer not starting” complaint. Inspected unit and found door latch code F5E2. Removed and replaced door latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Del Valle, TX 78617
Joseph C.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for “unit not making ice” complaint. Inspected unit and found fill valve unresponsive. Removed and replaced fill valve. Unit checks good. No leaks detected, at time of service."
Near Kyle, TX 78640
Richard
Job Details: 11/07/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer not drying. During testing found that the dryer is not heating at all. Removed dryer saw that he vent hose was ripped and broken took pictures. Took back panel off and tested thermal fuse,cut off,element, all tested good except for the hi limit T-stat. Replaced hi limit and dryer tested good and heating good. Advised customer to replace vent hose with new. Complete."
Near Hutto, TX 78634
Arthur B.
Job Details: 11/07/2019
DISHWASHER GE GDT580SMFES "Arrived onsite for customer complaint of dishwasher not draining. Found drain plug not removed from disposal. Removed plug, reassembled and tested. Dishwasher not works as designed. No other issues found. All water connection were dry at time of service."
Near Austin, TX 78748
Richard
Job Details: 11/07/2019
DRYER MAYTAG MEDC215EW0 Arrived onsite for the dryer not drying. During testing found that the hi limit t-stat was no good causing the no heat condition. Replaced hi limit t stat and dryer tested good and heating good. Complete
Near Leander, TX 78641
Jonathan
Job Details: 11/07/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previous diagnosed parts. Removed both adjuster and installed new. Tested top rack operation. Spoke with customer performance. All tested good, no water leaks detected."
Near Leander, TX 78641
Paul
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not cleaning properly. I found the dishwasher with no error codes and working as designed. I spoke with the customer and they stated the unit has been working ok but it looks like it’s not even in the cabinet. I adjusted the legs to get the washer even in the cabinet. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78626
Lou
Job Details: 11/07/2019
DRYER MAYTAG MEDX600XW0 "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I found that the main control failed and the unit needed a dryer repair kit & belt to complete repairs. I removed and replaced the main control, (4) rollers, tension pulley roller and belt and tested the unit. Unit operated as designed. No lint observed during service, job completed."
Near Austin, TX 78758
David
Job Details: 11/07/2019
RANGE WHIRLPOOL WEE510S0FS2 arrived on site to install previously diagnosed parts. Installed new control panel cover. Found first cover damaged in box. Utilized 2nd cover. All is working as designed. Call complete.
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site and provided customer and maintenance with customer instruct. Found unit operating as designed.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/07/2019
RANGE KENMORE n/a Arrived on site to install previous diagnosed part. Gained access to switch and found screws missing from panel and switch was wired wrong. Disassembled unit to locate wire diagram. Removed failed switch and installed new. Assembled unit and tested switch. All tested good. Paid remaining balance on check# 4264
Near Leander, TX 78641
Lou
Job Details: 11/07/2019
OVEN WHIRLPOOL WOD77EC0HS00 "arrived on site to inspect wall oven touchscreen not scrolling. I placed the unit in diagnostics and checked error codes and found F6E0. Following the tech sheet, I tested the interior light by opening the unit door and it came on; therefore, the UI console needs to be replaced. I removed and replaced the UI console and retested and the unit operated as designed. I advised the customer of my findings and repairs. Customer provided a copy of their closing documents for proof of warranty (photo). Job completed."
Near Hutto, TX 78634
Arthur B.
Job Details: 11/07/2019
WASHER MAYTAG MVWB855DC3 "Arrived onsite for customer complaint of top load washer getting LF error. Ran diagnostics and found F8E1 error. Found cold water solenoid not opening. Re iced and replaced water valve housing assembly. Reassembled,cleared error codes and tested. Unit now works as designed. All water connections were dry at time of service."
Near Austin, TX 78731
David
Job Details: 11/07/2019
VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site to install previously diagnosed parts. Vent hood came on several times when I was disassembling chassis parts. Cut power and replaced both controls and thermostat switch. Reassembled unit and retested. Vent hood did not come on while I was here after that. All is working as designed. Call complete.
Near Austin, TX 78723
Joseph C.
Job Details: 11/07/2019
RANGE WHIRLPOOL WFG525S0HZ1 "Arrived on site for “valve, for right rear burner, will not turn” complaint. Inspected unit and found right rear burner valve to be defective. Removed and replaced right rear burner valve. Performed leak check. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Wesley
Job Details: 11/07/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site and found unit operating with bad valve and recirculation pump. Replaced valve and repaired recirculation pump. All checks good.
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
COOKTOP KITCHENAID KICU509XBL00 Arrived on site for large burner not heating . Same cook wear will heat on other 3 burners . Ordering module . Please call to set return .; ordrng 1 W10857232 (module)
Near Round Rock, TX 78664
Al
Job Details: 11/06/2019
WASHER WHIRLPOOL CAE2795FQ0 "Arrived to inspect washer issues.Found out the unit was actually inside the Walmart, located inside the McDonald’s.Made contact with the shift lead, whom I advised the parts for the washer would be covered, but the LABOR was not covered.Teenaged managed advised he’d pass the message to the general manager.I provided the job number and company information for payment approval.I left without any repairs preformed.Office to reschedule when payment method is approved by management of business.; saved tckt"
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for unit not draining . Found plug still in disposal . Knocked out plug . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete . Took pic of lease papers , not in camera roll . Please call to get copy of paper work ."
Near Georgetown, TX 78628
Jonathan
Job Details: 11/06/2019
WASHER LG WT7500CW.ABWEEUS Arrived on site and found no answer at door or phone. Tagged door at 10:29.
Near Killeen, TX 76542
Dylan T.
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE304GPS0 7726304026Arrived on site call tech-support to see what was going on with the dishwasher they ran me through diagnostics check the heating element cannot find anything wrong except the water temperature at the Fossett was not hot enough also customers using too much soap making white film on the dishes cannot find anything else wrong with the unit at that time
Near Austin, TX 78725
Joseph C.
Job Details: 11/06/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for “middle burner, on range, will not light” complaint. Inspected unit and found ignitor harness to be pinched beneath rear cover. Freed wire and retested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78746
David
Job Details: 11/06/2019
WASHER MAYTAG MHW8630HW0 "F0E2, F0E5. Arrived on site to diagnose a Washer that was leaving clothes wet. Performed diagnostics and found errors F0E2 suds, F0E5 off balance load. Performed, diagnostic mode and unit timed out on step 1. Replaced WL sensor and retried. Unit timed out again after just filling. Replaced main control. Retried diagnostics cycle and was able to get it to fully complete. All is working as designed at this time. Call complete, no water leaks found."
Near Leander, TX 78641
Lou
Job Details: 11/06/2019
DISHWASHER KITCHENAID KDTE204ESS2 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. I cleared the code and continued with testing. I also found that there was no rinse aid in the dispenser. The unit operated as designed with no error codes at the end of testing. Using my multimeter, I checked amp draw on the element and is is good (7-9amps). I made recommendations for detergent & rinse aid use and use and care recommendations. No water leaks observed during service, job completed."
Near Elgin, TX 78621
Cliff
Job Details: 11/06/2019
RANGE WHIRLPOOL WFC150M0EB2 Arrived on site to diagnose a range with a burner heating up when oven is on. Tested unit and found no mechanical failures at this time. Advised homeowner vent for oven is underneath left rear burner and burner will get hot when oven is used. No further repairs are needed at this time and all is working properly.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/06/2019
WASHER LG WT7500CW.ABWEEUS Arrived on site and found no answer at door or phone. Tagged door at 10:29.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/06/2019
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for control replacement. Removed and replaced and tested unit and tested good
Near Austin, TX 78758
Scott
Job Details: 11/06/2019
WASHER WHIRLPOOL WET4024HW0 Arrived on site for unusual noise . Found blower housing was pushed in making contact slightly with blower wheel . Reshaped housing . Unit is much quieter now . No lint build up or water leaks detected at time of service . Job complete .
Near McGregor, TX 76657
Arthur B.
Job Details: 11/06/2019
COOKTOP JENN-AIR JGCP436WP02 "Arrived onsite to install new spark module to RF burner head of gas cooktop. Removed and replaced blue spark modules (LF,RF). Reassembled and tested unit. Found clicking still remains. Ordering RF spark igniter harness and flame spreader. OF needs to R/S. No gas leaks detected.; ordrng 1 W11106799 (burnr-head RF) and 1 W11379158 (RF IGNITER )"
Near Manor, TX 78653
Cliff
Job Details: 11/06/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to diagnose a microwave that is making abnormal noise when fan turns on and off. Found baffle closing loudly causing abnormal noise. Adjusted baffle to help prevent noises and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Al
Job Details: 11/06/2019
VENTHOOD UNKNOWN UXT5236BDS1 "Arrived to inspect grease filter stuck in the vent-hood.Freed the filter, customer cleaned the filter.I provided the part number for customer to order another due to personal preference.Job complete."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site for unit freezing evap. Found therm failed, caused motor to fail with ice build up. Cleared ice replaced therm and motor and tested good. No leaks on site"
Near Austin, TX 78744
Leonardo
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site to test unit for damaged cooktop. Replaced cooktop test unit and unit test good job complete.
Near Austin, TX 78724
Joseph C.
Job Details: 11/06/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “dented door panel” complaint. Inspected unit and found door panel to be dented at bottom. Removed and replaced door panel. Unit checks good. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Al
Job Details: 11/06/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived to inspect LF error.Confirmed the complaint and R&R the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78753
Joseph C.
Job Details: 11/06/2019
COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for “left front and both rear elements not working” complaint. Inspected unit and found front left and both rear elements shorted. Removed and replaced front left and both rear elements. Tested unit. Unit is performing as designed.
Near Austin, TX 78704
Leonardo
Job Details: 11/06/2019
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for damaged door. Found front panel glass broken. They will need to check who will need to pay for it job complete
Near Austin, TX 78757
Scott
Job Details: 11/06/2019
RANGE JENN-AIR JGS1450FP0 Arrived on site for burners always sparking . Found one of valve switches stuck open . Ordering switch harness . Please call to set return when eta is known . Customer is available for Saturday’s as well . Nongas leaks detected at time of service .; ordrng 1 W10468433 (harns-wire)
Near Buda, TX 78610
Kevin
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site and found wiring on door has broken at the bottom, replaced freezer door and I’ll function has returned. No water leaks from connections at time of service, job complete"
Near Waco, TX 76705
Arthur B.
Job Details: 11/06/2019
DRYER LG DLEC888W Arrived onsite for to check ventless dryer for operations. Tested unit and found all work as designed. No other issues found.
Near Austin, TX 78729
Tyler B.
Job Details: 11/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for door replacement due to defect. And sold filters to cust.