"Arrived on site to test unit girl pose handle. Tightened handle, unit working as designed. No leaks detected. Job complete."

Arrived on site to test unit for flames not regulating. Replaced regulator test unit and unit test good job complete

Arrived on site for not heating. Upon arrival test polarity from supply and is good. Inspected terminal block and found wiring incorrect. Corrected connections at block. Ran vent test kit and test failed for electric dryers. Unit continues to not heat. Removed rear panel to inspect heating circuit. Found fractured element. Test all other components and are good. Need to replace element. Replaced element and test unit.unit now operates as designed. Recommend to customer to have vent cleaned and also recommend having vent cleaned annually. Job complete

Arrived on site for rattling noise. Upon arrival test unit and found noise coming from blower wheel. Removed blower motor for inspection. Found wheel fractured and clicking against housing. Need to replace blower. Replaced blower WPW10350820. Test unit and is operating as des. Job complete

"MMV4206FZ3 Arrived to inspect melted emitter cover for MFG Safety. I found the cover had melted (photo attached) and should be replaced. The customer also advised me the unit has strange functionality and I found the door sagging, over 1/8 from its normal position and that was likely causing issues with the interlock system. I was able to correct the door sag, but interlocks should be replaced as well. This SO should be called in to the MFG Safety line, but due to the holiday, they are closed today and this will require follow up on the next business day. Office to follow up."

Arrived on site to diagnose dryer not spinning. Found motor runs but drum doesn't move. Disassembled and found the belt had snapped. Replaced belt and tensioner with repair kit. Retested and verified all working as designed. Repair completed.

"3668Arrived on site for not dispensing ice. Tested ice dispenser motor powering on shaft not rotating,removed auger motor found defective motor insert for shaft installed new motor reassembled unit tested ice dispenser unit working as designed."

Arrived on site for too much ice. Diagnosed a defective bin thermistor replaced bin thermistor

Arrived on site for long fill. Upon arrival inspected unit. Ran diagnostics and there are no saved error codes. Ran components test and unit fills properly. Ran a normal cycle and unit fills. Correctly. Instructed customer on how to change fill settings to be able to wash with more water. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site for dishwasher, inspected unit and work area. Installed parts previously ordered. Tested unit and its now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer showing error code F0E2. Entered diagnostics and retrieved error code F0E2. Ran diagnostics and found everything working properly. Customer has a water softer in home and they are using a highly concentrated detergent, i advised customer to use a 1/4 of what they where using already. Unit is operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for refrigerator, inspected unit and work area. Gained access to remove old compressor and install new compressor. Braced new compressor and vacuumed the system for 15 min. After vacuuming the system I waited 15 to make sure system had no leaks and I did not lose any vacuum. I charged up the system with R600 56g . Plugged unit in and advised CX to let cool for 24hrs. No leaks where observed during service. Job completed."

Arrived onsite for a dishwasher to perform service for special project S17304. I confirmed the machine had an FX serial number and replaced W11537778 heater. I tested the machine and checked for leaks. The machine is working as designed and there were no water leaks present. Call complete.

"Arrived on site and inspected dryer and found blower wheel is broken, took one picture. Replaced it adding sound pads under motor mount. After reassembling found dryer airflow is showing restricted on airflow meter. Recommend it to homeowner that fit the exterior be cleaned/cleared before dryers used again, job complete"

"Arrived on site and inspected dryer and found it is heating properly, Found airflow on airflow meter is showing restricted. Took pictures removing that hose from rear of dryer corrects airflow. Vent to the exterior will need to be cleaned/cleared by a service to correct issue, job complete"

Arrived onsite for a refrigerator thats still making a buzzing noise. I found the noise the customer was talking about and added sound pads between the condenser cardboard cover and the compressor pan and the noise was gone. I rolled the unit back in place and set the leveling legs. The unit still sounded normal with all sealed system components running. The customer agreed the unit sounds good now. Call complete.

"Arrived on site to test unit for not functioning properly, tested unit found it full of water, inspected under unit and found drain pump disconnected, secured connection and tested, unit is now running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed sensor, ran vent test and found it restricted, ran a test with customer present and it failed, removed vent from back of unit and test passed, replaced sensor as precautionary and advised customer to call vent cleaners to clear vent properly, if its doing the same thing when went has been cleared then call us back, at this time job complete"

Arrived onsite for center burner not igniting. On inspection I found that the gas was not completely coming out the channels on the burner head. Adjusted the burner head and it started to work. The unit is open as designed and no gas leaks detected during service.

Arrived onsite for previously diagnosed parts. Installed the ui and control board. Tested unit by heating the oven to 350? the unit heated up. The unit is operating as designed. No gas leaks detected during service.

"Arrived on site to test unit for no heat, tested unit found shorted heating element and bad cycling thermostat, replaced thermal cutoffs and heater, tested,unit is now running as designed, job completed"

"Arrived on site and inspected ovens and found customer was experiencing power off chime happening every 20 minutes. Oven was not in use and display did not indicate anything happening. Did not find any issue with ovens at the moment, if issue continues order a control panel before return visit, job complete"

"Arrived on site to test unit for not operating properly, tested unit found multiple errors codes for ACU failure, water valve failed and drain pump failed, customer stated that they had a lightning strike and it stopped working,

"Arrived on site for ice build up in freezer. Found ice build up on roof of freezer found gap at top right corner of gasket also found gasket not inserted to liner at bottom of door,cleaned gasket reinstalled gasket to liner channel at bottom of freezer door remolded gasket. Placed flashlight in freezer shinning at top right corner no light visible,gasket sealing correctly.

Arrived on site for tripping breaker. Upon arrival test polarity and is good. Checked resistance on bake and broil elements and are good. Checked all wiring connections and are good with no pinched wires. Found that when call for bake when unit is at ambient temperature it Tripps breaker when bake gets assisted in preheat by broil. Broil works fine. Once preheated bake operates correctly. Gave customer information from Technical Service Pointer #: W11525530.Unit is operating as designed. Job complete

"Arrived on site for unit not operational correctly. Upon arrival test unit and power key is not responding and just remains darkened. Checked polarity and is good. Removed console to inspect HMI connection and is good. A also found front left leg is not leveled correctly causing the cabinet to slightly wobble. Leveled the leg. Restored power and unit powered on . Ran diagnostics and got error codes F0-E5 Off balance, F2-E1 stuck ui button, and F2-E2 HMI is disconnected. Cleared error codes.Ran HMI test and all buttons are operating correctly. Ran automatic cycle and test passed. Ran a quick cycle with clothes and test passed . Explained to customer of correct loading of clothes to getting out of balance. Unit is operating as designed. No leaks present at this time . Job complete."

"Arrived onsite for unit not igniting. Cooktop burners and oven not functioning, all are sparking. Found no gas entering unit left all valves on and no gas was entering unit. If symptoms persist, recommend sending gas valve. Job complete"

Arrived onsite for washer not starting a cycle upon arrival inspected unit. Confirmed cycle issue. Ran diagnostics and could not perform diagnostics test but did get error code for door latch. Customer approved replacement of latch. Replaced latch and tested. Unit was able to complete diagnostics and normal test. Unit is now functioning properly. Job complete

Arrive d onsite for a refrigerator that is leaking form the liter houses.upon inspection I found this to be true. I installed the new filter head and tested unit and found unit operating as designed no leaks

Arrived onsite for a refrigerator that has stopped cooling in the refrigerator section. Upon inspection I found a good frost pattern on the evap but the rc temps at 73. I also found the the fan was not spinning with enough force to push air up into the rc causing the issue.through some testing I found that the issue was caused by the control. I installed the control and found that the fan full functionality returned and the rc began cooling.

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the condenser fan motor and plugged it back in. Find the condenser fan. Running an operating as designed. Call complete.

"Arrived on site for a washing machine that is not completing cycles and is intermittently not starting cycles. Inspected unit and work area. The customer advised that the start and pause button will intermittently not work and not allow them to start cycles. They also advised that the lid will sometimes not lock or unlock . Did confirm both complaints and found the user interface start pause button hard to recognize when it was being pressed. I ran the unit through diagnostics and found an F5 E2 (lid lock failure) error code. Replaced the User interface assembly and latch assembly and tested the unit. The unit began to work and operate as designed.

Arrived on site to test unit for error code. Found f51(motor sensor). Ran diagnostics and unit would agitate properly but was a lot of resistance while spinning. Removed rotor and stator and found no signs of rubbing or failed gearcase. Removed wash basket and found a rag was bundled up causing excessive friction between tub and wash basket. Removed obstruction and unit now working as designed. No leaks detected. Job complete.

"Arrived on site to inspect dryer noises. Upon further inspection, the customer advised that the washer is making the abnormal noises and the dryer is operating as designed. I removed the front panel and found gearcase oil on the splutch assembly, belt and panels (photos).

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in and fans operating but could not hear the compressor. I pulled the unit out onto my floor protector (photo) and tested the compressor and found it would not start up. Using my tester inverter board, I retested the compressor and still nothing. I evacuated the system and removed and replaced the compressor, UV drier and access valve and vacuumed the system. Pressures held at -30/0. I installed 4.75oz of R134a refrigerant and tested the unit in test 4. Pressures were good and the unit was beginning to cool. No water leaks observed during service, job completed. I recommended the customer allow the unit 48 hours to cool completely."

"Arrived on site to test unit for no power. Cycled power by turning breaker in and off. Tested unit to 350 with no issues. Advised if issue persists, replace faulty breaker. Breaker is not a gfci/afci. Job complete."

Arrived on site to test unit for no power. Found outlet dishwasher plugged into had no power. Reset breaker multiple times and was finally able to get voltage to dishwasher. Showed customer unit now working as designed. No issues with dishwasher. Advised customer if issue persists to correct faulty breaker.

JDRP436HL00 Arrived to inspect no bake function. I could hear a high pitched and variable squeal from the UI and I removed and replaced. The issue was corrected and the unit heated and operated as designed. No gas leaks detected during service. /

"Arrived on site for cooling issue in freezer. Per customer freezer warms up if customer pulls unit away from wall unit will cool correctly,removed compressor cover fan running,cleaned side vent to allow better air flow in compressor compartment.

"Arrived on site to diagnose range with no power to elements or oven, unit dead. Examined terminal block and found wires severed / burnt in the harness, causing the failure. Found L1 wires weren't tight, likely arcing. Replaced main harness and tested unit. Confirmed all functions working as designed.

"Arrived onsite for washer its LE error. On inspection I gain access to the back and pulled the cover. Tested the hall sensor and it was 15 ohms, it was within its specs. Gain and to the pump and it ohm out at 14 ohms it to was within its specs. The strainer was half clogged, I clean it out and reassembled the unit. I tested and it was running as designed. I informed the customer that the hall sensor was at the top of it specs that if we get the error back we will need to replace the sensor. No water leaks detected during service.

"Arrived on site and inspected induction cooktop and found F47 showing on display. Found cabinet does not have a vent cut off in front And this is likely the root cause of the failure, took a picture. At this time new modules cannot be ordered. This is a holiday and tech line cannot be contacted for further information until tomorrow, job complete"

"Arrived on site and inspected washer and found basket is wobbly, attempted to remove wash plate to inspect hub and it is seized, also inspected blower assembly and found gear case is leaking oil. Washer would need a complete rebuild

"Arrived on site to diagnose range that was making noise when fan was running. Tested unit and confirmed rattling noise coming from convect fan motor. Found bearings on motor failed and shaft was loose and vibrating. Replaced motor and tested unit. Verified proper operation and no noise present.

"KCED606GBL01 Arrived to inspect leaking from bottom of unit. I found the air plenum, directly below the cooktop, was leaking oil. I advised the customer this can happen in certain circumstances and that plugging or sealing the affected areas may cause pooling of moisture. I recommended placing a catchment container directly under the unit and occasionally cleaning it out, as needed. Operational test good."

"Arrived on site for no ice and loud noise from freezer. Per customer loud noise from freezer they defrosted unit,ran icemaker test all test passed ran fill passed,removed evaporator cover checked continuity on thermal fuse in freezer harness,failed thermafuse replaced harness. used 1 W11614809 ( Harness) from stock"

"Arrived on site to test unit for drum not turning, tested unit found pulley arm is extremely loose and tension spring fell off, belt dry and cracked,replaced rollers, belt and fix idler pulley, tested, unit is now running as designed, job complete"

Arrived onsite for previously diagnosed parts. Installed the isolation valve and tested unit. Unit is operating as designed and no water leaks detected during service.

Arrived onsite for washer not working. On inspection the lid latch was OL when ohmed out. Replaced the lid latch and test the unit in diagnostics mode. It ran the whole diagnostics test. The washer is operating as designed and no water leaks detected during service.

Arrived onsite for refrigerator leaking. On inspection the leak was coming from the filters housing and the water line connections to the housing. Replaced the filter housing and turn the water backup on and waiting 20 minutes and never saw a leak. Informed the company that the filter may need to be replaced due to the o rings might have been damaged from the old housing. No water leaks at the time of service.

"Arrived on site to test unit for not powering on, tested unit found broken door switch, replaced switch and tested, unit is now running as designed, job completed"

"Arrived onsite for washer lid locked. Upon arrival inspected unit. Found lid locked and unit full of water and clothing. Inspected and found wire harness to drain pump failed. Corrected harness and tested. Powered unit and drain water. Ran test and all passed. Notified customer not to overload. Could be overloading and extending harness to the point of failure. Unit is now functioning properly. If symptoms persist, recommend replacing wire harness. Job complete"

Arrived onsite for door alarm continuously beeping. Upon arrival inspected unit. Tested and found lights and switches functioning. Called tech line for assistance. Tech recommend User interface W11664671 per service issue . Robert- SR#7736502488. Ordering interface control. Office to reschedule.; ordrng 1 W11664671 (Control) and 1 W11455229 (Main control)

"Arrived on site for washer needing previously diagnosed control. Upon arrival installed part and reset unit. Found washer still failing to operate past initial start up unles it was run in diagnostics. Could reach techline due to holiday, but spoke with SW on site. Due to washer symptom not being well documented with info, will need research done to find why unit is stuck in frozen loop start up; ordrng 1 Cnote (Needs research)"

"Arrived on site for range, that font left burner would take to long igniting. Upon arrival confirmed issue. Inspected burner and found sparker arcing over and down to the cooktop and not upward to ignite gas on time. Found screws to multiple burners to worn down to be safely removed without breaking. Will need finings reported to get autho for replacement of burners heads, screws, and orfice holder asm before rescheduling. ; ordrng 1 WPW10515455 (Burner head) and 1 WPW10515454 (Burner head(LR)) and 1 WPW10515453 (Burner head(RR)) and 8 WP3368921 (Screws)s and 1 W11197500 (Hold(LF)) and 1 W11643127 (Holder(LR)) and 1 W11661950 (Holder(RF)) and 1 W10732139 (Holder(RR))"

"Arrived on site to test unit for not spinning. Found actuator engaging from agitate to spin but gearcase shaft appears to be stripped. Unable to remove washplate without causing damage. Recommend replacing gearcase, belt, cam, actuator, suspension, hub nut and wash plate. ; ordrng 1 W10752283 (Wash plate) and 1 W11130362 (Suspension) and 1 W10528947 (Hub)"

"Arrived on site to test unit found not producing enough ice, tested unit found ice bin has a whole on the bottom, causing ice to fall out from bin and customer constantly cleaning up causing ice maker not to keep up with production, ordering ice bin,rescheduling ; ordrng 1 W11129522 (Ice bin)"

Arrived onsite for a DW that is leaking. Upon inspection I found the leak coming form the sump&motor. I replace the sump&motor and upon testing I found that the new sump&motor was leaking from the seal around the edges for the sump&motor. I am ordering a no the one and rescheduled; ordrng 1 W11178672 (PUMP&MOTOR)

Refrigerator is still having frost buildup in freezer will need to bring back silicone and fill Any remaining air gaps; ordrng 3 W10841140 (Silicon)s

"Arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. Customer advised that the unit will do the sensing portion of the cycle and then will completely quit and say that that job is complete without filling with water or starting the actual cycle. Ran it through diagnostics and found an F7 E4 (basket re-engagement fault) and F6 E3 (ACU cannot hear MCU) eror codes. Tested the unit and found agitation working but the spin portion of the cycle not working. Gained access underneath and found the slider intact but partially worn. Replaced the slider and tested the unit. Still have the same issue. Replaced the control due to the error code message and control. Fault. Tested the unit again and still had the same issue. Checked through the wire harness and found the white wire going to the shifter from the control open, indicating a bad circuit and harness. Ordering the harness and rescheduled the customer; ordrng 1 W11568984 (Lower harness)"

"Arrived on site to test unit for burners not working, tested unit found 2 right burner not getting hot, removed back panel and found a shorted wire to ground leading from 2 right switches, fixed wire with butt splice but its still not heating, customer stated that both of the right switches sparked out when he tried to use them, ordering control and all switches, office to reschedule ; ordrng 2 WP3148952 (Infinite switch)s and 2 WP3149400 (Infinite switch)s and 1 W11594224 (Control)"

"Arrived on site to test unit for left front burner not igniting, tested unit found igniter not sparking, inspected connections and found them all good, ordering front left igniter and spark module, office to reschedule ; ordrng 1 W11590249 (Spark module) and 1 W11666003 (FL igniter)"

Arrived on site for dryer flashing error codes and longer then normal dry times . Found float error code . Ordering float switch and pump if needed . Call to set return ; ordrng 1 W11110114 (Float switch) and 1 W10903190 (Pump)

"Arrived on site for dishwasher leaking from left side . Ran diagnostics and then beginning of normal wash found water dripping from vent tube . Vent door is not closing during wash . Ordering vent ,gasket and vent cover ; ordrng 1 W11414073 (Vent) and 1 W11545539 (Gasket) and 1 W11545539 (Vent cover)"

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was unit not washing dishes. Entered diagnostics and found error codes 4-3, 7-1. Unit will need a sum and motor to complete repairs. Im ordering parts and reschedule to return. ; ordrng 1 WPW10482462 (Sump&motor)"

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was missing the insulation for the sound barrier. Customer explained it was originally installed and after last tech was out it was not there and unit is now louder than it used to be. Im ordering a new shield . No leaks where observed during service. ; ordrng 1 W11553445 (Shield)"

"Arrived on site. Found excessive moisture on mullion,removed mullion broken wire at mullion ordering a new mullion and fresh food door gasket; ordrng 1 W11455378 (Mullion) and 1 W11456682 (Ff gasket)"

"Arrived on site to replace cooling fan . While taking screws out of cook top ,broke a head off one and stripping heads on other front burners . Ordering center and both front burners . Call to set return . No gas leaks detected at this time ; ordrng 1 W10552123 (Lf front orfice) and 1 W11628649 (Rt front orfice) and 1 W10552124 (Center) and 10 W11241230 (Screws)s"

"WOC54EC0HS20 Arrived to correct door issue. I found the door required Lessing on it to get the light to go out. Further inspection revealed the unit was installed incorrectly and the back of the legs were not touching the bottom of the cabinet, on the right rear corner, gapped by approximately 3/16. Using shims, I was able to correct the units leg contact points and get it to sit flatly within the cabinet, and plumb within the installation cutout. During testing the door operation was improved, but still unsatisfactory to the consumer, whom is familiar with the product. The customer told me the unit was a replacement for a prior damaged one and the issues started after this one was installed. I suspect the switches were damaged at some point prior to this installation and the right side is where the issue lies. Seeing this type of issue prior, the right interlock is damaged and will require replacement. I verified the door is sealing and compressing the gasket as expected. Office to order part and contact the customer and to arrange return service with GCO.; ordrng 1 GCO (GCO) and 1 W11033422 (Interlock)"

"Arrived on site for leaking water. Upon arrival test unit by filling tub with water. Supply hoses, valve, and tub are all good. Found leaking water from outer drain hose. Uploaded picture on SD. Need to order outer hose. Office to reschedule ; ordrng 1 W11244231 (Outer hose)"

"Arrived onsite for washer leaking. Talking with the customer only leaks when in use. I ran the unit In diagnostic mode and I then flipped it up look underneath the unit. I saw a few drops run off the back of the gearcase, i put my hand up on the top of the gearcase and there was a litter bit of water. We just installed a gearcase a few months ago and the customer said that is when they noticed the water. Going to order a new gearcase and the outer tub.; ordrng 1 W11219115 (Outer tub) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"

Arrived on site to test unit for not washing. Test unit and found and sump and motor. Ordering new sump and motor office to reschedule ; ordrng 1 W11613570 (Sump and motor)

Arrived on site to test unit for unit leaking out the front of the door. Test unit and found upper rack adjusters broken making rack not sit correctly on to manifold making manifold spray water to front door. Ordering new adjuster kit and bottom spray arm ; ordrng 1 W10712395 (Adjuster kit) and 1 W10837249 (Bottom spray arm)

Arrived on site for leaking washer . Found tear in bellow . Ordering bellow . Call to set return ; ordrng 1 W11314648 (Bellow)

"Arrived on site to diagnose refrigerator losing cool in refrigerator compartment. Examined unit and found RC at 61, FC at 0. RC fan tries to spin but just grinds. Removed evap cover and found fan feels like it's scraping. Replaced evap fan and tested. Verified proper function and cooling.

Arrived on site for microwave not heating . Found mag out . Recommended changing both mag and inverter .

Arrived onsite for dryer not starting. Upon arrival inspected unit. Verified support voltage and was good. Test fuse and cutoff and were good. Tested start switch and timer and were good. Disassembled and inspected motor and found motor failure. Ordering motor. Part covered under 10 yr. Schedule for 31. Please confirm with customer if available .

"Arrived on site and found model and serial didnt transfer, attempted transfer again but it isnt working. Spoke with techline and they said Siri will no longer operate and dryer cant be repaired. Drying functions are still working and customer can use it without WiFi until replacement is made, job complete 7736498794"

"Arrived on site and found ovens reach preheat in expected amount of time. Internal oven temperature is correct on both ovens. Home inspector was using an infrared thermometer and these are not accurate enough and only measure surface temperature not actual oven temperature. Explained to builder, new homeowner and took picture. Both oven showing correct temperature , job complete"

"Five on site and inspected oven and found at this time all functions are operating properly. Recommend it to homeowner that oven be connected to Wi-Fi to receive updates to prevent any issues with control panel operation. Also found an extended family member has put foil on the bottom of the oven during a bake cycle. Explain to homeowner that this is now permanent and cannot be removed, job complete"

Arivved on site for door staying locked . Ran diagnostics and got long drain error code . Removed drain catch was full of articles of clothing . Cleaned Debra out of catch and reran diagnostics. All checked normal. Did recommendrunning a clean tub cycle to clear out soap build up . No water leaks detected at this time. Job complete

Arrived on site for door not closing completely and light staying on . Found toe kick upside down . Reinstalled toe kick . Door is closing properly and light is turning off . No gas leaks detected at this time. Job complete

Arrived onsite to replace faulty control. Replaced control and tested. Unit is now functioning properly. Job complete

"Arrived on site for no cool. Found evaporator incased in ice,removed cover found heater lead disconnected from harness,defrosted evaporator new heater doesnt have correct connection for evaporator fan motor,complicated defrosted evaporator,removed harness assembly secured heater lead into harness added adhesive into harness to prevent lead from disconnecting reassembled unit powered unit on air flow entering fresh food section."

Arrived onsite for vent hood not functioning. Upon arrival tested unit . Found both speeds functioning. Unit is functioning as designed although not ideal CFM per customer. Job complete

"Arrived onsite for unit not draining. Upon arrival inspected unit. Found unit drain pump harness disconnected, drain pump and main control shorted. Secured harness and replaced pump and control. Tested unit and unit is now functioning properly. Job complete"

"Arrived on site for washer, inspected unit and work area. Customers complaint was washer banging around. Tested unit and found that the gear case was bad along with the suspension. Replaced gear case, belt, cam, capacitor and suspension. I then tested the unit to make sure the basket was not damaged and was good. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site to diagnose cooktop with a non lighting front right burner. Tested burner and found no spark. I moved the igniter around and did get it to start sparking, but spark looked weak compared to the other burners. Opened the unit and found the igniter wire was pinched between the module and a manifold pipe, folding the wire almost in half. I replaced the igniter and module and retested. Found burner to be fully functional. Repair completed."

"Arrived on site to diagnose oven that was resetting time and also throwing a recovered from power loss messages sometimes. I checked the unit and found no error codes present, time set to 2pm. I removed the console and checked voltages. Found good voltage and polarity at the control. I replaced the console and assisted in connecting the whirlpool app for the customer so it would update. Unit appears to be working as designed. Advised customer that we have seen other instances of the resets with houses in this area due to likely electrical issues, as components all test good. Repair completed."

Arrived on site and replaced previously diagnosed control and water filter bypass cap. Unit now working as designed. No leaks detected. Job complete.

Arrived on site to test unit for ice bin getting stuck. Found frost built up on rails causing them to seize. Removed frost and now working as designed. Found damper opening and closing as designed. Applied permagum to all water line entry points to ensure no air leaks. Gaskets all dealing as designed. Applied slight grease to rail bearings. Advised to make sure FC door is closing properly to prevent frost forming on rails. No leaks detected. Job complete.

Arrived on site to test unit for ice bin filling with water. Found top of fill tube was stuffed with foam preventing water from entering icemaker and over filling into ice bin. Removed obstruction and inspected icemaker for any obstructions. Unit now working as designed. No leaks detected. Job complete.

"Arrived on site to replace previously diagnosed UI and house, replaced parts and tested, unit is now running as designed, no leaks detected job complete"

"JGCP436HL00 Arrived to instal previously diagnosed and ordered parts. I verified the front, center burner would not ignite and I adjusted the burner assembly. After adjustment, the burner ignited immediately. I corrected other slow-to-ignite burners on the unit and tested. Operational test good, no gas leaks detected during service."

"Arrived on site for doors not closing correctly. Found mullion not entering catch,right side of freezer gasket not sealing correctly,adjusted mullion tested door operation good. Removed freezer door realigned tracks reinstalled door checke door seal good"

Arrived on site for cooling issue. Found temperature slightly off ohmed themristor replaced defective thermistor

Arrived on site to replace compressor and perform sealed system repair. Evacuated system and found pressure present but no cool. Compressor was dead on arrival. Removed old compressor and drier and replaced. Tested unit at 100psi with nitrogen and confirmed no leaks present. Vacuumed and confirmed vac held. Charged to manufacturer spec. Tested unit and confirmed proper compressor function and cooling had started. Repair completed.

Arrived on site to test unit for console turning on and off. Replaced console test unit and unit test good job complete.

Arrived on site to test unit for unit not starting. Customer said unit working now job complete.

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.