Near Austin, TX 78717
Cliff
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL MFI2568AES Arrived on site to diagnose a refrigerator that will not dispense. Tested unit and found dispenser actuator out of position. Repaired unit and found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78730
Cliff
Job Details: 11/14/2019
DRYER LG DLGX4371K "Arrived on site to replace control, T-Stat, and thermistor for dryer. Replaced all three parts and tested unit. Found all is functioning properly at this time."
Near Austin, TX 78727
Cliff
Job Details: 11/14/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site to diagnose a dryer is making unusual noise. Tested unit and found blower warped causing abnormal vibration. Blower is seized on a motor shaft and I had to break blower wheel off and replace motor as well. After replacing both parts all is working properly at this time.
Near Georgetown, TX 78633
Cliff
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to replace control for refrigerator. Saw new user interface had new revision and replaced it under appliance express warranty. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78731
Cliff
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF989SDAB02 Arrived on site to replace control kit for refrigerator. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Brandon
Job Details: 11/14/2019
WASHER MAYTAG MHW5630HC0 "Arrived on site for customer complaint of unit not working and door not closing, I found broken latch, I replaced latch, unit tested good."
Near Round Rock, TX 78681
Dylan T.
Job Details: 11/14/2019
WASHER ELECTROLUX EFLS627UTT Arrived on site customer complaint was softener detergent would not go through the unit needs a water valve and the soap dispenser housing because it’s broken ran unit through test mode all lines are dry; ordrng 1 5304514792
Near Austin, TX 78702
David
Job Details: 11/14/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washer that was not fully draining / left clothes wet. Found F5E2 error code for latch failure. Unit had stopped mid cycle when latch error hit. UI was partially unresponsive to customer inputs and had several days they could not activate it. Unit powered on with 2nd try for me and went into diagnostics mode. This is a stacked unit and needs a 2nd person as we will need to replace the latch / UI / control. Office to reschedule. Ordering 2MAN and returning with parts.; ordrng 1 2MAN (NEEDS 2ND MAN) and 1 CNOTE (OFFICE TO RESCHEDULE 2MAN )
Near San Marcos, TX 78666
Brandon
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for customer complaint of unit not making enough ice. I found ice bin had ice and was working as designed. I did notice there was not a lot of product in unit, so I adjusted the temperature down in freezer compartment. Unit tested good."
Near Austin, TX 78738
Brandon
Job Details: 11/14/2019
REFRIGERATOR JENN-AIR JS42NXFXDE "Arrived on site for customer complaint of unit missing kick plate, I installed new kick plate/grill, unit tested good."
Near Austin, TX 78704
David
Job Details: 11/14/2019
WASHER MAYTAG MVWB865GC0 "Arrived on site to diagnose a washer that was leaking some water. Performed diagnostics and found error codes F9E2 pump drive system problem, F8E6 water hazard code, F0E3 overload, and F5E1 Lid Switch. Retested unit a couple times and slowly found water coming from the inlet valve / dispenser area and slowly coming down the back. Recommended repair is a new inlet valve / dispenser assembly.The other error codes show that a new main control may also be necessary and that is not part of the quote.
Near San Marcos, TX 78666
Brandon
Job Details: 11/14/2019
DRYER MAYTAG MEDC215EW "Arrived on site for customer complaint of unit not heating, I found failed heating element which also caused hi limit to fail, I replaced element and hi limit t stat. Unit tested good."
Near San Marcos, TX 78666
Brandon
Job Details: 11/14/2019
DRYER WHIRLPOOL WED6620HC0 "Arrived on site for customer complaint of unit not working and giving error code. Found F3E1 error code, found miscommunication between thermistor and control. I replaced both parts, unit tested good. SR 7726371539"
Near Lakeway, TX 78738
Brandon
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for customer complaint of unit not making ice, when I arrived I found ice bin was full of ice and unit tested good.
Near Austin, TX 78738
Brandon
Job Details: 11/14/2019
DISHWASHER GE GDT590SSJ7SS "Arrived on site for customer complaint of unit not heating, found flood switch assembly was faulty, heater and tod tested good. I replaced float assembly, unit tested good.
Near Temple, TX 76504
Arthur B.
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite to install new valve on top load washer from prior tech’s diagnosis. Removed and replaced valve, reassembled and calibrated . Unit completed successfully. Non other issues found. All water connections were dry at time of service."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW7000DW1 "Arrived onsite for customer complaint of top load washer leaking water from inlet valve. Removed console and confirmed issue. Removed and replaced valve assembly. Reassembled and tested unit. Unit works as designed. No water leaks found. All water connections were dry at time of service."
Near Temple, TX 76501
Arthur B.
Job Details: 11/14/2019
WASHER WHIRLPOOL WTW5000DW "Arrived onsite to install new pump to in hose on top load washer from prior visit tech’s diagnosis. Removed and replaced hose,reassembled and tested. Unit on longer leaks. All water connections were dry at time of service."
Near Austin, TX 78750
Cliff
Job Details: 11/14/2019
COOKTOP JENN-AIR JED8430ADB Arrived on site to diagnose a cooktop with a broken glass assembly. Glass will need to be replaced to complete repairs. Return date is set for 11/22/19 per homeowners request. ordrng 1 74007072 (cooktop)
Near Killeen, TX 76542
Arthur B.
Job Details: 11/14/2019
DRYER MAYTAG MEDC215EW0 Arrived onsite for customer complaint of dryer not heating. Tested unit and found good air flow and heat. Advised maintenance of the apartment complex has clean our venting. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76541
Arthur B.
Job Details: 11/14/2019
DRYER WHIRLPOOL RED4516PW0 "Arrived onsite for customer complaint of dryer not starting. Removed back panel and blower tunnel. Found lipstick cartridge lodged. Removed obstruction,reassembled and tested. Unit now works as designed. No other issues found."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/14/2019
OVEN WHIRLPOOL GBD309PVS02 "Arrived onsite to install wall oven control back to unit from prior visit’s diagnosis. Installed repaired control, reassembled and tested all functions and features. Unit now works as designed. No other issues found."
Near Bee Cave, TX 78738
Andy
Job Details: 11/14/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site for cooktop burner not igniting. Tested and inspected unit and found loose igniter not sparking properly. Placed igniter and seated properly and tested unit. All operations are normal no gas leaks present at time of service.
Near Austin, TX 78738
Brandon
Job Details: 11/14/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site for customer complaint of unit leaking and making loud noise, found leak coming from gearcase tub seal. Ordering gearcase. ordrng 1 W10811956 (GEARCASE)"
Near Austin, TX 78738
Andy
Job Details: 11/14/2019
REFRIGERATOR KITCHENAID KSSC42QVS06 Arrived on site for refrigerator still not making ice. Tested and inspected unit and found failed receiver controls. Removed failed part and replaced with new. Cycled ice maker and ice maker cycled and filled. All operations are normal. No water leaks present at time of service. Customer paid in full on CC.
Near Lakeway, TX 78734
Andy
Job Details: 11/14/2019
WASHER MAYTAG MVWB855DW1 Arrived on site for washer leaking. Tested and inspected unit and found no leaks from unit. Found that water is overflowing from stand pipe (See SD-QuickPic) instructed customer to have plumber come out to fix and not to use unit until that is done.
Near Austin, TX 78732
Andy
Job Details: 11/14/2019
MICROWAVE KITCHENAID KBMS1454SSS0 "Arrived on site for microwave cover melted. Tested and inspected unit and found wave cover melted. Found no underlining issues, kitchenaid is covering diagnostics, customer is responsible for remaining labor and parts. Called safely and was instructed that they will cover part (KN60ZN5WP1) in addition to diagnostics. Removed failed part and replaced with new. Tested unit multiple times with no issues. All operations are normal. Customer paid in full by check."
Near Round Rock, TX 78664
Al
Job Details: 11/14/2019
WASHER MAYTAG MVWC200BW0 Arrived to inspect washer issues.Ran diagnostics test mode and got no errors.Found customer is overloading the washer and is using excessive soap.Advised customer of proper care and maintenance of machine.
Near Round Rock, TX 78665
Al
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW01 "Arrived to inspect ice maker issues.Ran diagnostics test mode and checked the temperature inside the ice maker and got 9 degrees.Icebox fan works.Customer advised the ice was full and he notices when he removes the ice bin and installs it again, the unit begins to produce ice.I Called Whirlpool Tech line and spoke with MARK SR #7726375245 and was instructed to check the lift arm on the ice maker and advised the customer if the bin isn’t inserted properly, the unit will not work properly.All water lines were dry at the time of service.Job complete."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite to install new damper to french door refrigerator from prior tech’s diagnosis. Customer also complained of water not dispensing of ice. Found water tank and filter head all frozen. Ordering new reservoir and filter head. R/S for Monday 11/18. All water connections were dry at time of service.; ordrng 1 W11229977 (reservoir) and 1 W11346623 (FILTER HOUSING )
Near Temple, TX 76502
Arthur B.
Job Details: 11/14/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Arrived onsite for customer complaint of freestanding range UI not displaying. Removed and replaced control. Unit display came on. Did find however, “COOKTOP HOT” and “COOKTOP ON” lights illuminated. Traced wiring back to RF switch. Ordering RF switch and RF element to complete repair. R/S for 11/18. ; ordrng 1 WP3149400 (switch-inf RF) and 1 WP8273992 (elmnt-surf RF)"
Near Killeen, TX 76542
Arthur B.
Job Details: 11/14/2019
WASHER MAYTAG MVWC415EW1 Arrived onsite for customer complaint of top load washer not filling. Attempted to enter diagnostics and found control not responding. Unit will need new control to complete repair. R/S Monday 11/18. Returning also with valve as well. Unit unplugged at this time.; ordrng 1 W11124822 (cntrl-elec)
Near Round Rock, TX 78665
Al
Job Details: 11/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not washing.Confirmed the complaint and R&R the pump and motor.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Hutto, TX 78634
Al
Job Details: 11/14/2019
DISHWASHER AMANA ADB1400AGS1 Arrived to inspect dishwasher not washing.Confirmed the complaint and R&R the pump and motor.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied Job complete
Near Lakeway, TX 78738
Andy
Job Details: 11/14/2019
REFRIGERATOR WHIRLPOOL KSSC42QMS02 Arrived on site for refrigerator making noise. Found issue is evaporator fan hitting ice buildup. Unit will need defrost sensor as well as block kit to complete repairs looked up parts and defrost sensor is discontinued (See SD-QuickPic) No repairs can be done at this time. No water leaks present at time of service.
Near Round Rock, TX 78664
Al
Job Details: 11/14/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived to inspect dishwasher not washing.Confirmed the complaint and through diagnostics test mode and unit will need sump and motor to complete the repair.Customer rescheduled for return service on 11/19/19; ordrng 1 WPW10591570 (SUMP AND MOTOR ASSEMBLY )
Near Round Rock, TX 78665
Al
Job Details: 11/14/2019
REFRIGERATOR LG LFX28968ST /06 Arrived to inspect LG refrigerator no cool.Checked compressor and it was hot.Checked temperatures and got 72/73Customer will cal LG to get call dispatch to AE.LG will need dye drier and access valve.Office to reschedule with customer.Office to order remaining parts.; ordrng 1 ADH73150210 (DYE DRIER) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2HOURS) and 1 TJ90SSF8404 (ACCESS VALVE )
Near Pflugerville, TX 78660
Al
Job Details: 11/14/2019
DISHWASHER KITCHENAID KDTE104ESS Arrived to inspect dishwasher not washing.Ran diagnostics test mode and confirmed the unit will need a pump and motor to complete the repair.Ordering W10605057.Customer rescheduled for return service on 11/18/19.Needs more work ; ordrng 1 WPW10605057 (PUMP AND MOTOR )
Near Bartlett, TX 76511
Al
Job Details: 11/14/2019
FREEZER MAYTAG MZF34X16DW "Arrived to inspect freezer No Cool.Confirmed the complaint and checked the compressor.Removed and replaced the relay.Compressor came on, but never produced a frost pattern on the evaporator.I accessed the evaporator and observed a huge ice restriction on the top left of the unit by the cap tube.Ordering evaporator, compressor, drier, access valve, SS technician and 2 hours.Needs authorization.Office to reschedule with customer.; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (COMPRESSOR ) and 1 W10858281 (EVAPORATOR ) and 1 WPW10143759 (UV DRIER)"
Near Austin, TX 78730
Wesley
Job Details: 11/13/2019
ICE MACHINE KITCHENAID KUIX535HPS00 Arrived onnsite and found water pan cracked and drain pump fallen off. Ordering water pan to repair. All else checks good. ; ordrng 1 W10837384 (pan-water)
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/13/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for unit that will not bake. Tested unit to find at the bake relay was not closing. Enter diagnostics and reset control. Tested oven at bake and 350 and the control is now cycling the bake relay properly.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for unit that appeared to be not filling. Tested the unit. The unit did fill but the wash motor is not operating. Removed and replaced failed wash motor. Tested unit and operations are normal and there are no water leaks.
Near Austin, TX 78704
Scott
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDF320PADS3 "Arrived on site for washer filling but not washing . Found control had failed . Replaced control . Ran diagnostics again unit went thru entire cycle . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78749
Robert
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "Arrived on job for complaints of unit turning on and off. Tested unit. Found that the UI Control panel was bad. Replaced UI control panel. Tested unit, unit test good. Job complete"
Near Kyle, TX 78640
Robert
Job Details: 11/13/2019
WASHER AMANA NTW4516FW1 Unable to secure payment. Office to reschedule. Spoke with MS.; saved tckt
Near Austin, TX 78744
Robert
Job Details: 11/13/2019
WASHER AMANA NTW4605EW0 "Arrived on job to install parts that previous tech ordered. Tested unit, unit test good."
Near Cedar Park, TX 78613
Paul
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW8500DC2 Arrived onsite for the washer leaking. I found the fill valve housing cracked causing the leak. I replaced the housing and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Seguin, TX 78155
Richard
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW4850HW1 "Arrived onsite for the washer not spinning properly. Replaced Motor and Belt that were ordered before hand, ran washer calibration, washer tested good, no leaks detected. Complete"
Near Austin, TX 78717
Paul
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher filling up when water is run in the sink still. I tested the dishwasher and found it working as designed. I found the drain hose running down hill coming out of the disposal and the drain line full of debris. I re-routed the drain line to run up hill out of the disposal and thru the cabinet. I ran a drain cycle and the sump almost completely emptied as it should. I waited and watched the water level and the hose check valve never weeped any more water thru it. Call complete.
Near Austin, TX 78748
Luis
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB05 "Arrived on site for no cool. Removed cover found weak to no frost pattern,diagnosed leak in system removed drier while during drier process found cap tube broken at cabinet called tech support per tech support information being sent to product review teamSr#7726365800"
Near Austin, TX 78717
Lou
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "arrived on site to inspect refrigerator filter cover not latching. Upon further inspection, I found that the latch itself wasn’t catching on the bracket due to the latch being warped. Also found that the bracket wasn’t mounted correctly. Remounted the bracket and removed and replace the filter cover and tested it. Unit operates as designed. No water leaks observed during service, job completed. New build; therefore, the customer wasn’t available to sign for receipt."
Near Leander, TX 78641
Lou
Job Details: 11/13/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site to install previously diagnosed and ordered parts. Per techlines recommendations at previous service call, I removed and replaced main harness, motor and blower wheel. Tested the unit with new parts and it operated as designed. No lint observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 11/13/2019
VENTHOOD UNKNOWN UXT4230ADS2 "arrived on site to install previously diagnosed and ordered part. Due to the fan failure/being melted, I removed and replaced the venthood fan assembly and tested functions. Unit operated as designed. Also, due to the previous fan damaging the filter, I installed a new filter. I made recommendations for use and care and cleaning recommendations. Job completed."
Near New Braunfels, TX 78130
Leonardo
Job Details: 11/13/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site to adjust flames to burners. Adjusted flames test unit and unit test good job complete.
Near Austin, TX 78736
Kevin
Job Details: 11/13/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and inspected unit I found customer is experiencing water on floor cover removed front panel of door and did not find any evidence of water leaking from dispenser through interior of door, padding is not wet. Remove kickplate and found sound padding is wet here, took one picture. Pulled the dishwasher out from installation and did not find any more evidence of water. Ran washer on a normal cycle for 20 minutes I did not see any water spilling over tub, leaking from pump, leaking from valve, could not find why kick plate is wet. Per service pointer replaced rails. Requested that customer continue to monitor dishwasher for correct operation, job complete"
Near Austin, TX 78739
Kevin
Job Details: 11/13/2019
RANGE JENN-AIR JGD3430BS00 "Arrived on site and found left front valve will not turn to ignite burner, a new valve will be needed to correct the issue 7728 should be the correct valve for this burner; ordrng 1 W10467728 (valve-brnr) and 2 W10467729 (valve-brnr)s and 1 W10467730 (valve-brnr)"
Near Lakeway, TX 78738
Kevin
Job Details: 11/13/2019
DISHWASHER KITCHENAID KUDP02CRBL1 "Arrived on site and replaced overlay diagnosed by previous technician, after replacement dishwasher is now operating normally, call complete"
Near Austin, TX 78753
Joseph C.
Job Details: 11/13/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “not washing” complaint. Inspected unit and found pump/motor assembly faulty. Removed and replaced pump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 11/13/2019
REFRIGERATOR GE PFSS6PKXESS "Arrived on site for refrigerator developing ice in bottom of fresh food section. Inspected unit and work area. Found water coming RC evaporator. Gained access to evaporator assembly and found evaporator drain line frozen. Found unit will need heat prob kit to correct failure. Thawed drain line and installed heat prob kit. Tested drain operation, all tested good. No water leaks present.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL ET18NKXAW01 "Arrived on site for refrigerator door unleveled. Inspected unit and work area. Found RC door not sealing at top. Found door bowed out at top. Adjusted door and tested door operation. Turned cooling on and inspected cooling operation. All tested good, no water leaks detected. Office to process payment.; ordrng 1 OFFICETOPROCESSCREDITCARD (ON FILE)"
Near Liberty Hill, TX 78642
James
Job Details: 11/13/2019
WASHER WHIRLPOOL WFW8620HC0 Arrived on site and found unit intermittently responding to input and will sometimes freeze up. Called tech line and spoke to Kathy #7726364937. Need to replace the console and main control and they have to come from Plainfield Indiana to ensure most current software in both components. They will need to be replaced at the same time. ; ordrng 1 CNOTE (PART PREFERENCE) and 1 W11318752 (HARNESS) and 1 W11322880 (CONTROL) and 1 W11327395 (CONTROL)
Near Liberty Hill, TX 78642
James
Job Details: 11/13/2019
REFRIGERATOR LG LFC21776ST Arrived on site and removed control and installed original. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 11/13/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived on site and installed new external pump. Plugged unit into pump to prevent possibility of flood if pump were to ever fail in the future. Tested operation and found unit working properly with no leaks detected. I recommended customer have a plumber install a check valve at the connection for the drain line due to it sharing the same connection as the dishwasher as it can cause back flow and can cause premature failure of pump. Job complete
Near Woodway, TX 76712
Dylan T.
Job Details: 11/13/2019
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for dry not stopping found bad timer replaced part ran unit all worked great
Near Moody, TX 76557
Dylan T.
Job Details: 11/13/2019
DISHWASHER MAYTAG MDB4949SHZ0 Arrived onsite customer complained the unit was noise bad sump assembly took old one out put new one in ran unit no leaks all lines are dry
Near Austin, TX 78704
David
Job Details: 11/13/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived on site to inspect a fogging washer door. On arrival was informed it was not due to fogging it was due to scratches on the glass on delivery. Verified scratches and scrapes on the outside of the clear insert. Ordering 1 W11325577 door clear insert. Return visit scheduled for Tuesday 11/19. ; ordrng 1 W11325577 (DOOR GLASS)
Near Austin, TX 78746
David
Job Details: 11/13/2019
DRYER WHIRLPOOL WED5620HW1 Arrived at address listed for dryer complaint. This is the corporate office for the parent company and not the property with the unit. Property is in San Antonio. Company informed to contact Whirlpool and provide accurate address information so a dispatch can be sent in that area. Call complete.
Near Austin, TX 78701
David
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to install previously diagnosed parts. Installed new door and installed shelves. When removing plastic film, found a scratch by handle area. Need to order another door. Ordered new door and name plate. Office to reschedule when new door arrives.; ordrng 1 W11223753 (nameplate) and 1 W11301144 (dor-fip)"
Near Bastrop, TX 78602
Cliff
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found failed start device on compressor. Replaced start device and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78753
Cliff
Job Details: 11/13/2019
DRYER WHIRLPOOL MGDC555DW3 Arrived on site to diagnose a dryer that is not drying properly. Tested unit and found external vent and clogged. Advised homeowner of issue and homeowner will need to have vent cleaned to complete repair.
Near Pflugerville, TX 78660
Cliff
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW7000DW0 Arrived on site to replace console for washer. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/13/2019
WASHER LG WT5101HW "Arrived on to replace lid, cover, dispenser, and detergent assembly after replacing parts unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/13/2019
DISHWASHER GE GDT635HSM0SS "Arrived on site for customer complaint of unit not draining, found KB did not plug in drain pump after replacing pump, I plugged in drain pump, unit tested good."
Near Bastrop, TX 78602
Cliff
Job Details: 11/13/2019
MICROWAVE LG LMV1762ST.BSBELGA Arrived on site to diagnose a microwave that is not heating. Found main control shorted out. Replaced control and tested unit. Found all is functioning properly at this time.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/13/2019
RANGE GE JTS5000SN1SS "Arrived on site for customer complaint of unit not being loud enough for customer to hear the timer when cooking was done. I called GE tech line, they said this is normal operation, customer was told by GE she would not be responsible for service fee even if this was a customer instruct situation."
Near Round Rock, TX 78681
Arthur B.
Job Details: 11/13/2019
OVEN WHIRLPOOL WOC97EC0HZ03 Arrived onsite for customer complaint of wall microwave/oven combo UI panel not coming on. Powered cycled unit and display came on. Entered diagnostics and found error code F6E1 (Stuck UI Button). Cleared error code and reset computer. Setup unit along with WiFi connection using customer downloaded app. Unit now works as designed. No other issues found.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/13/2019
DRYER WHIRLPOOL MEDB835DC4 "Arrived on site for customer complaint of air flow error code, found unit tested good if I removed the vent hose, instructed customer to have vent cleaned."
Near Austin, TX 78759
Wesley
Job Details: 11/13/2019
REFRIGERATOR KITCHENAID KBFS20ECMS00 Arrived on site and charged 109.20 for icemaker and 159.99 for labor. Unit is now operating as designed after replacing icemaker. Had stopped calling for water.
Near Driftwood, TX 78619
Brandon
Job Details: 11/13/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of unit not working, ice and water not working, deli drawer board not working, UI panel not working. I replaced faulty UI panel, also found faulty power supply board, and main control in back to be faulty. Ordering controls, and bringing back deli control just in case. ordrng 1 WPW10624574 (cntrl-elec)"
Near Killeen, TX 76542
Al
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect right refrigerator door closing issues.Tightened the screws.Customer satisfied with service.All water lines were dry at the time of service.Unit now works to customers satisfaction.Job complete
Near Austin, TX 78731
Wesley
Job Details: 11/13/2019
WASHER LG WM4370HKA Arrived onnsite and installed new drain. All checks good. No leak from bellow. Advised customer on use and care.
Near Austin, TX 78758
Wesley
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onnsite and installed doors to repair cosmetic damage. All checks good.
Near Georgetown, TX 78626
Tyler B.
Job Details: 11/13/2019
RANGE WHIRLPOOL WFE525S0JS0 "Arrived on site for unit with f9eo. Found wires in back incorrect and loose, corrected and tested good"
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 Arrived on site for no ice. Found clip plug loose. Connected and tested good
Near , TX 78681
Tyler B.
Job Details: 11/13/2019
RANGE WHIRLPOOL GR563LXSS1 Arrived on site for sharp edge on vent advised new one will be just as sharp. Recommend a edge projector to add the edge
Near Austin, TX 78729
Tyler B.
Job Details: 11/13/2019
WASHER WHIRLPOOL LST8244DZ0 Arrived on site for lid switch replacement. Replaced switch and tested good
Near Briarcliff, TX 78669
Andy
Job Details: 11/13/2019
WASHER MAYTAG MVWB725BW0 Arrived on site for washer with rust and error codes. Upon arrival customer informed me that issue is rust and that unit had no error codes. Found that rust issue is cosmetic. Skyped Office and found that cosmetic is not covered. Informed customer and instructed on use and care and practice for best performance. No water leaks present at time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/13/2019
DISHWASHER FRIGIDAIRE FFCD2413US "Arrived onsite for unit not draining, removed unit and found pump not running, found voltage. Replaced pump and tested good, no leaks on site"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/13/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived onsite for unit not lighting properly and back left burner with no adjustment, replaced caps and solved igniting issue, but unit will need burner valve to complete ; ordrng 1 WPW10279614 (valve-brnr)"
Near Lampasas, TX 76550
Al
Job Details: 11/13/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 "Arrived to inspect microwave sparking inside.Ran unit with water cup and confirmed 2-3 seconds into heating, the unit sparks from inside the waveguide.Called Whirlpool Safety line and spoke with KENT.Advised WST of issues and was given SR# 7726324427.Job complete Job complete"
Near Killeen, TX 76542
Al
Job Details: 11/13/2019
DRYER SAMSUNG DV419AEW/XAA Arrived to inspect dryer not drying properly.Tested the unit and found the customer needs to select a cycle and advance the temperature control setting to very dry on heavier loads.Unit works as designed
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for control replacement. Control was replaced month prior, board not needed, replaced thermistor and tested good"
Near Georgetown, TX 78626
Tyler B.
Job Details: 11/13/2019
RANGE FRIGIDAIRE FFGF3052TS "Arrived on site for unit smelling, found igniter bad, replaced igniter and tetsed good. No gas leaks on site"
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/13/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for long dry times. Inspected unit to find rear drum seal is coming loose and allowing heat to escape from drum. Corrected drum seal and tested unit. All operations are correct and venting is clean.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/13/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site or no cool condition. Inspected unit to find the lights were on and the display was on but nothing was functioning. Cycled power off for five minutes to clear control board. Reapplied power and all operations are now normal. All water connections are dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/13/2019
OVEN WHIRLPOOL RMC305PVS01 Arrived on site for unit that will not heat consistently. Customer informed me that The temperature sensor has recently been replaced. Removed power from unit for approximately five minutes. Tested temperatures to find them consistently 25° too hot. Calibrated oven temperature.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/13/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site for noisy operation. During agitation, every time the rotor switches directions, there is a very distinct clack sound. It is either the rotor or the gear case. Will order and replace both. Office will locate parts and reschedule job.; ordrng 1 2HOURJOB and 1 W11134159 (GEARCASE) and 1 W11260238 (ROTOR)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/13/2019
MICROWAVE WHIRLPOOL WOC54EC0AS03 Arrived on site for no operation. Found unit with except no commands. Reset breaker for five minutes and unit now operate properly.
Near Austin, TX 78745
Robert
Job Details: 11/13/2019
WASHER WHIRLPOOL WTW4955HW1 arrived on job for complaints of not draining. Tested unit. Found error F8E1 long drain code. Ordered part. Office to reschedule.; ordrng 1 WP353244 (pressure switch hose)
Near Austin, TX 78703
Scott
Job Details: 11/13/2019
DRYER MAYTAG MED3500FW0 Arrived on site for loud noisy dryer . Found rocks and other stuff in felt and Bobbie pin in blower housing . Cleaned out foreign debris . Unit is much quieter then before . No lint build up after service . Job complete .