Near Austin, TX 78737
Leonardo
Job Details: 04/08/2020
OVEN WHIRLPOOL KOSE500ESS03 Arrived on site to test unit for no power. Found bad thermal fuse. Will order new thermal fuse and blower ; ordrng 1 W11204568 (FUSE THERMAL ) and 1 W11245567 (BLOWER)
Near Smithville, TX 78957
Scott
Job Details: 04/08/2020
WASHER GE GTW500ASN0WS Arrived on site for washer not starting wash . Ran diagnostics for lid error . Found pinched wire in harness . Replaced lid harnes . Retested washer . All checked normal . No water leaks detected at time of service . Job complete .
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 04/08/2020
REFRIGERATOR LG LMXC23746D/00 "Arrived to inspect unit with no cooling after compressor replacement. Found freezer section at 73*. Found compressor running warm, used uv light to check for leaks, found no exposed leaks on any joints or evaporators, unit has to have internal Freon leak causing no cool, due to leak Internal,
Near Austin, TX 78739
Luis
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on some for not dispensing ice. Found ice blockage in chute,removed bin,cleared chute,removed clumped ice from bin,reinstalled bin tested dispenser found shaft not engaging bucket correctly reinstalled shaft assembly,tested ice dispenser unit working as designed. Instructed customer on cleaning ice bin every 2 weeks per owners manual"
Near Austin, TX 78749
Kevin
Job Details: 04/08/2020
FREEZER WHIRLPOOL WRV986FDEM00 "Arrived on site and inspected refrigerator and found fresh food evaporator drain is clogged, used steamer to clear it. No further repair is needed at this time, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for customer complaint of doors and unit not being level, I added shims to back right side, unit tested good."
Near Lakeway, TX 78738
Brandon
Job Details: 04/08/2020
DISHWASHER KITCHENAID KUDC10FXSS3 "Arrived on site for customer complaint of unit leaking, I ran diagnostic test cycle, I could not see a drop of water coming from any hoses, valve, motor, or out the door. Unit tested good.
Near Round Rock, TX 78681
Al
Job Details: 04/08/2020
WASHER AMANA NTW4516FW3 Arrived to inspect washer shaking badly.Found the customer washed a single rug causing the banging issues.Unit ran diagnostics test mode and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Cedar Creek, TX 78612
Scott
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for for water and ice in freezer . Found no issues with ice maker . Found evap frozen over causing no air flow . Ice was melting in bin . Dampener not opening . Ordering dampener ,control ,evap fan and UI . Please call to set return .; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI) and 1 W11317276 (DEFUSER) and 1 WP2315549 (motor-evap)"
Near Austin, TX 78746
Luis
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KBRC36FTS00 "Arrived on site for cooling complaint. Found main power switch by compressor off,powered on switch,compressor and fans powered on. Unit has a uv drier installed,checked drain pan by evaporator no traces of dye,advised customer to let unit run for 24hrs."
Near Kyle, TX 78640
Robert
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW02 Arrived on job for complaints of freezing in refrigerator. Found the diffuser not sealed in place air not being regulated. Replaced diffuser and checked air flow.
Near Austin, TX 78746
Luis
Job Details: 04/08/2020
REFRIGERATOR THERMADOR T36BT920NS/07 Arrived on site for loud noise in fresh food. Removed cover found fresh food evaporator incased in ice. Diagnosed unit will need new defrost sensors.; ordrng 1 00617203 (DEFROST SENSOR) and 1 10005902 (SENSOR)
Near New Braunfels, TX 78132
Noah D
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to inspect fridge for ice maker problems, upon inspection found the E2 error for problem with motor. Replaced full icemaker assembly. Job complete"
Near Austin, TX 78759
Cliff
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KSF26C6XYY03 Arrived on site to diagnose a refrigerator that is not cooling. Found evidence of substantial refrigerant leak on corroded lines of fresh food evaporator.
Near Cedar Park, TX 78613
David
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose refrigerator leaking some water into the FC. Performed diagnostic and checked drains. Found the rear drain was sagging and no longer in its retaining screw, allowing air to get around it and into the drain, causing it to freeze on the floor of he RC. Replaced drain and added a little adhesive to the lip. Melted down ice build up and verified it was draining properly. Advised customer if the issue repeats itself to defrost the unit before we come out and we can remove Evap and clear drain. All is working as designed at this time, no water leaks found. Call complete."
Near Kyle, TX 78640
Leonardo
Job Details: 04/08/2020
RANGE WHIRLPOOL WFE505W0HB2 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Bastrop, TX 78602
Andy
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for dishwasher leaking. Tested and inspected unit and found failed spray arm. Ordering needed part as well as associated parts in case needed. Instructed customer not to use unit until repairs are done ordrng 1 W10837249 (spray arm lower) and 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 1 WPW10327455 (spray arm upper) and 1 WPW10498900 (spray arm) and 2 WPW10508950 (stop)s and 1 WPW10544004 (door latch strike)
Near Pflugerville, TX 78660
Andy
Job Details: 04/08/2020
WASHER WHIRLPOOL MVWB765FW2 Arrived on site to install previously diagnosed parts. Removed failed gearcase and replaced with new. Attempted to install rotor and stator and found will need slider/spring assembly clutch and screws to complete repairs. Ordering needed parts putting on schedule for Monday 4/13/20 but customer would like sooner appointment if possible. .; ordrng 1 SEENOTE (SOONER APPOINTMENT IF POSSIBLE ) and 1 W10734521 (slider) and 2 W10752189 (screw)s and 1 W10754448 (clutch) and 2 W11027980 (screw)s and 2 WPW10238319 (screw)s
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect unit with lights out, found modules bad, replaced and tested good"
Near New Braunfels, TX 78132
Noah D
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install UI and retest, installed and retested all functions, no problems found. Job complete"
Near Austin, TX 78749
Kevin
Job Details: 04/08/2020
WASHER MAYTAG MVWX500XW1 "Arrived on site and inspected washer and found valve is leaking slowly, replaced valve and washer is working properly, no water leaks detected at time of service, job complete.
Near Lorena, TX 76655
Jonathan
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for refrigerator that has no power. Inspected unit and work area. Tested voltage at the wall and found 122.7 V tested voltage going to the power supply control and found 122.7 V. Will need controls to fix unit. Ordering controls
Near Austin, TX 78759
Paul
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KSSC42QMS03 Arrived onsite for a refrigerator with the freezer temps going between 1 & 22 degrees. Ms stated the FC wasn’t as cold as it should be and the icemaker had stopped working. I found the FC at 26 degrees and the RC at 40 degrees. I found a very poor frost pattern on the evaporator. I found the compressor extremely hot. I checked pressures and found -15 to -17 psi on the low side and 117 - 125 psi on the high side. The compressor has something mechanically wrong with it and will need to be replaced. Ms stated the complete sealed system had just been all replaced 13 months ago. I explained that I would get with the office about the repair..; saved tckt
Near Round Rock, TX 78665
Al
Job Details: 04/08/2020
RANGE WHIRLPOOL WFG525S0JS0 Arrived to inspect range door closing issues.Confirmed the complaint and removed and replaced the hinges.Reassembled and unit tested as designed to customers satisfaction.Job complete
Near Manor, TX 78653
Andy
Job Details: 04/08/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site for cracked cooktop. Inspected unit and found cooktop has thermal crack coming from burner. Ordering cooktop. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11183708 (cooktop)
Near Hutto, TX 78634
Cliff
Job Details: 04/08/2020
DRYER LG DLEX4270V Arrived on site to diagnose a dryer that is damaging clothes. Tested unit and found lint screen broken causing damage to articles. Replaced lint screen and found all is functioning properly at this time.
Near Manor, TX 78653
Andy
Job Details: 04/08/2020
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for range smoking and not operating. Tested and inspected unit and found failed wire harness and thermal block. Ordering needed parts. Left unit unplugged and advised customer not to use until repairs are made. appointment office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11134844 (harns-wire) and 1 WPW10245259 (block-term)
Near Austin, TX 78727
Paul
Job Details: 04/08/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not heating. Found dryer hose partially crushed. Checked exhaust temp found dryer cycling between 125 and 165 degrees and working as designed. Explained to customer not to push dryer back and crush hose. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 04/08/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave light not turning off. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near The Hills, TX 78738
Brandon
Job Details: 04/08/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dispenser being broken, I replaced dispenser, unit tested good."
Near Georgetown, TX 78633
Jonathan
Job Details: 04/08/2020
DRYER ELECTROLUX EIED55HIW0 "Arrived on site for dryer with an E 64 code. Inspected unit and work area. Found heater shorting out at the housing. Replaced heater and tested unit. Unit is working as designed. Call complete."
Near Cedar Park, TX 78613
Lou
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found the water dispenser still dripping. I contacted Techline and spoke to Dustin and advised of the issue and previous repairs made. Dustin advised to replace the coupling at the left door hinge and provided file #7727539445. I am ordering the coupling and scheduled return service.Slow water drip at the dispenser is the only leak on the unit. I advised the customer that due to this issue and the first repair not solving it, I wanted to make sure I had all parts before attempting to repair the unit and this is the first I’ve been able to get a part number for the coupling.; ordrng 1 WP4373559 (fitting)"
Near Round Rock, TX 78664
Paul
Job Details: 04/08/2020
DRYER HOTPOINT HTDX100EM8WW Arrived onsite for a dryer that the timer knob only spins. I found the knob shaft split. The knob needs to be replaced. I replaced the knob. The timer and dryer are working as designed. Call complete.
Near Austin, TX 78717
Al
Job Details: 04/08/2020
WASHER LG WM4070HVA Arrived to inspect front load washer gasket issues.Advised customer the issue would be the gasket causing the door closing issues.
Near , TX 78124
Noah D
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect fridge for not producing ice, upon inspection o found the E5 icemaker error code for shorted thermistor, replace icemaker assembly that includes thermistor. Job complete"
Near Liberty Hill, TX 78642
James
Job Details: 04/08/2020
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site and installed new lid, hinges, bearing and gearcase. Tested operation and found unit working properly. Job complete"
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived to inspect unit, found unit actual issue is water dispensing when ice is pressed, unit will need UI and pads to repair.; ordrng 1 CNOTE (OFFICE RS) and 2 W10317253 (pad)s and 1 W11340158 (UI)"
Near Liberty Hill, TX 78642
James
Job Details: 04/08/2020
WASHER MAYTAG MHW8200FC0 Arrived on site and tested operation. Found unit over sudsing and not draining properly. Accessed drain clean out and found debris slowing down the drain. Cleared out and ran diagnostics and found unit working properly. Job complete
Near Lorena, TX 76655
Jonathan
Job Details: 04/08/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS2 Arrived on site for refrigerator that’s resting on the door. Inspected unit and work area. Found minor rusting on the left and door.
Near Leander, TX 78641
Lou
Job Details: 04/08/2020
COOKTOP KITCHENAID KCGC506JSS00 "arrived on site to inspect cooktop leaking gas. Upon further inspection, customer advised that their plumber inspected the gas line and found a small crack in the regulator. Made sure the gas was turned off then I removed the regulator and found a small hairline crack at the bottom where the gas line connects at the threads. It appears that the installer tightened the connection too tight and caused the regulator to crack. I replaced the regulator and used yellow plumbers tape on the threads. Turned the gas back on and tested the gas line connections with liquid gas leak detector and found no leaks. Tested the cooktop and it is operating as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78628
Jonathan
Job Details: 04/08/2020
MICROWAVE WHIRLPOOL GT4175SPS4 "Arrived on site for microwave that is making a buzzing sound he. Inspected unit and work area. Tested capacitor and diode and found them within range. Tested magnetron and found shorted. Call complete."
Near Liberty Hill, TX 78642
James
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site and tested operation. Found rinse aid dispenser empty and no faults in memory. Ran hot water at sink to test and found the hot water very slow to reach the tap. Ran diagnostics and found unit working properly and no faults. Instructed customer on best practices for optimal washing and drying. Unit working as designed. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 04/08/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit sparking. Test unit and found bad cap and diode. Replace dnoth parts test unit and unit test good job complete.
Near New Braunfels, TX 78130
Robert
Job Details: 04/08/2020
WASHER WHIRLPOOL WTW8040DW4 Arrived on job to replace valve. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78750
David
Job Details: 04/08/2020
DISHWASHER MAYTAG MDB8859AWB2 "Arrived on site to diagnose dishwasher that would not start cycles. Found clean light blinking 7 times, indicating unit was not able to detect heater heating water 3 cycles. Performed diagnostic and ran unit. Found all components working, and heater was on and working as well. Recommended repair is to replace control, er detection runs through control. Ordered 1 WPW10285180 control. Return visit set.; ordrng 1 WPW10285180 (cntrl-elec)"
Near Austin, TX 78758
Cliff
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found defrost sensor test bad through diagnostics but good at control. Control will need to be replaced to complete repairs. .; ordrng 1 W11174836 (CONTROL)
Near Buda, TX 78610
Kevin
Job Details: 04/08/2020
WASHER WHIRLPOOL WTW7040DW1 "Arrived on site and replaced lid latch diagnosed on previous visit, after replacement ran test 51 and it completed properly. No water leaks detected at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 04/08/2020
WASHER MAYTAG MVWB865GC0 "arrived on site to inspect washer with no functions. Upon further inspection, I attempted to place the unit in diagnostics and it failed. I pressed the power button and the unit came on, but the console would not respond to any functions. I tilted the unit back and found a large amount of gearcase oil on the rotor and all fur panels. I advised the customer of my findings. I am ordering the gearcase, clutch, and console and scheduled return service No water leaks observed during service.; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W11162441 (console)"
Near Cedar Park, TX 78613
Lou
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure, I removed and replaced the ice maker, emitter/receiver boards and the valve. Cycled the power to the unit and tested the ice maker and it operated as designed. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Cliff
Job Details: 04/08/2020
REFRIGERATOR LG LFXS26596S00
Near Austin, TX 78717
Al
Job Details: 04/08/2020
REFRIGERATOR LG LMXS27626S Arrived to inspect French door refrigerator leaking from freezer section onto the floor due to a clogged drain tube.Called customer to quote him for labor and he agreed and asked me to proceed.Used my steamer to defrost the massive ice blockage.Accessed the rear of the unit and cleared the drain tube and cleared all debris.Reassembled and unit began cooling properly.All water lines were dry at the time of service.Tenant satisfied
Near Austin, TX 78701
Leonardo
Job Details: 04/08/2020
RANGE HOTPOINT RGA720EK1WH Arrived on site to test unit for oven not unit off. Test unit and found bad thermostat. Replaced part test unit and unit test good job complete.
Near Temple, TX 76502
Jonathan
Job Details: 04/08/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TWF Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Took temperature in freezer and refrigerator section and found unit at 57°F in the freezer 62°F in the refrigerator section. Verified all fans and damper are running and working properly. Took amp draw at my compressor and found it at .405 A. Checked evaporator for frost buildup and found evaporator clear with no frost pattern. Ordering sealed system parts and office will need to schedule return visit due to part orders and sealed system technician schedules. ; ordrng 1 240550946 (COMPRESSOR ) and 1 242190205 (dryer-filter) and 1 5303918274 (evaporator kit) and 1 W10913906 (coupler)
Near Leander, TX 78641
Lou
Job Details: 04/08/2020
OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site to inspect wall oven not heating. Upon further inspection, I placed the unit in diagnostics and checked error codes and it showed F6E4. I cycled the power and removed and replaced the main ACU and UI console. Cycled the power and programmed the unit and tested. Unit is heating as designed. Advised customer if they noticed any “time jumping” on the display, they would need to connect to WiFi and contact the whirlpool connect team. Job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/08/2020
DRYER WHIRLPOOL WED6620HC1 "Arrived on site for customer complaint of unit not powering on, found 5vdc going to console, console was not responding, I replaced console, unit tested good."
Near Leander, TX 78641
Tyler B.
Job Details: 04/08/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived to inspect unit with gasket issue, found gasket torn and would need replacement ; ordrng 1 W11104748 (gasket-wnd)"
Near Bastrop, TX 78602
Scott
Job Details: 04/08/2020
WASHER MAYTAG MVWX655DW1 "Reordering control, valve and suspension . Had wrong eng number . Will need AUTHO on all parts . ; ordrng 1 AUTHO and 1 W11116592 (CONTROL) and 1 W11127357 (VALVE ) and 1 W11130362 (SUSPENSION)"
Near San Marcos, TX 78666
Robert
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on job for complaints of door not closing. Adjusted striker to correct position. Test door all good. No leaks detected at time of service.
Near Leander, TX 78641
Lou
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found the customer is not using rinse aid. I placed the unit in diagnostics showing no error codes. Tested the unit and it operated as designed. Using my multimeter, I placed it around the black wire of the junction box and the element showed to be within the 7-9amps during the wash cycle and drying cycle. I made recommendations for use & care as well as detergent and rinse aid use. No water leaks observed during service, job completed."
Near Austin, TX 78758
Cliff
Job Details: 04/08/2020
REFRIGERATOR LG LFX31925ST08 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerant leak in upper evaporator and compressor blowout in unit. Evaporator and compressor would need to be replaced to complete repairs
Near Georgetown, TX 78628
Al
Job Details: 04/08/2020
MICROWAVE BOSCH HMB5051/02 Arrived to inspect microwave cutting off after 2-3 seconds of operation ordrng 1 RESEARCH (UNIT TURNS OFF AFTER 2-3 SECONDS OF OPERATING )
Near Kyle, TX 78640
Kevin
Job Details: 04/08/2020
DRYER MAYTAG MEDB835DW Arrived on site and used airflow tester provided by techline and found airflow through dryer is not good. Removing vent hose from the rear of the dryer and rerunning test airflow shows good. Showed customer results and took 1 picture of reading. Customer will discuss issue with builder.
Near Kyle, TX 78640
Robert
Job Details: 04/08/2020
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on job to replace fan motor. After replacement test operation.
Near Weir, TX 78674
Jonathan
Job Details: 04/08/2020
DISHWASHER FRIGIDAIRE FFBD2406NB Arrived on site for Dishwasher with a broken spray arm. Inspected unit and work area. Found center spray arm broken and detached from water hose spray arm. Part sent is not the correct parts ordering correct spray arm . ; ordrng 1 5304506740 (spray arm)
Near Spicewood, TX 78669
Luis
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for no cool. Removed fresh food evaporator cover,no frost pattern,found oil residue on manufacture weld joint on evaporator,found heat exchanger heavily corroded,called tech support,per tech support need to attempt replacing evaporator.
Near Smithville, TX 78957
Scott
Job Details: 04/08/2020
RANGE GE JB655SK1SS "Arrived on site , replaced right front element and harness . All burners are working ,all checked normal . Job complete ."
Near Austin, TX 78754
Jacob
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite to replace light module. Replaced part. Tested unit. Unit test good. No issues at this time. Job complete
Near Burnet, TX 78611
James
Job Details: 04/08/2020
WASHER WHIRLPOOL WFC7500VW2 Arrived on site and installed new motor. Tested operation and found unit working properly and goes into high sprint. Job complete
Near Cedar Park, TX 78613
David
Job Details: 04/08/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site to diagnose refrigerator that was leaking from what seemed like it was from the dispenser area. Examined unit and could not see any super visible water trails, and dispenser door was sealing properly. Tried dispenser door a couple times and removed a piece of plastic that lodged in the door, likely causing it to stay open and melt ice. Removed and retested and unit is now working as designed. Call complete."
Near Buda, TX 78610
Leonardo
Job Details: 04/08/2020
RANGE WHIRLPOOL WFG505M0BS3
Near Kyle, TX 78640
Jacob
Job Details: 04/08/2020
REFRIGERATOR GE GFSF6KKYEBB Arrived onsite for unit not keeping temperature inside refrigerator and having water at the bottom of the refrigerator. No issues at this time. Job complete
Near Austin, TX 78717
Al
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived to inspect F2E2 dishwasher error code.Confirmed the complaint and called Whirlpool Tech line and spoke with BRIAN SR# 7727542186Advised to change the UI since the drain motor wash was activated.I removed and replaced the UI, reassembled and unit began operating as designed.Ran diagnostics test mode and unit now works properly.All water lines were dry at the time of service.Job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Arrived on site for customer complaint of condensation on top of freezer door, I adjusted gasket, if problem continues, will need adhesive to seal cabinet."
Near Cedar Park, TX 78613
Paul
Job Details: 04/07/2020
DRYER WHIRLPOOL wed5000dw2 Arrived on site for a dryer unbalanced. Found that the legs weren’t down properly and that dryer duct wasn’t attached to the dryer. I attached the dryer duct and lowered the dryer legs. Ran diagnostics everything is working as it should. Job complete.
Near Lago Vista, TX 78645
Lou
Job Details: 04/07/2020
OVEN WHIRLPOOL KODE500ESS03 "arrived on site to inspect wall oven error message and doesn’t heat. Upon further inspection, the customer advised that the unit would not function and they found that it was in Demo Mode so they took it out of demo mode and it began to function. I placed the unit in diagnostics showing no error codes. Tested the unit on Bake at 350 degrees and the unit operated as designed. Set the clock for the customer and provided recommendations for use & care. Job completed.
Near Austin, TX 78752
Wesley
Job Details: 04/07/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site and installed control panel. Unit is now operating as designed.
Near Georgetown, TX 78633
Wesley
Job Details: 04/07/2020
WASHER GE GFWH1200H1WW Arrived onsite and found unit operating with failed motor. Replaced motor. All checks good. Unit is now operating as designed.
Near Austin, TX 78749
Kevin
Job Details: 04/07/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on site powered on washer and found it is operating normally sent a video of it working to kevin/office.
Near Waco, TX 76710
Jonathan
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ0 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Took pressures of refrigerator and found unit sitting at 75 psi on the high side and in a vacuum at -25 on the low side. Charged unit up to 130 psi on the high side and -5 psi on the low side and let unit run for 30 minutes. Checked evaporator, compressor, and dye dryer for leaks. No leaks detected. Called whirlpool tech line and tech line was down due to update training. Found reassures had dropped to 80 psi on my and -25 psi on my low side. Spoke to CS and he advised to take photos of the pressures, compressor, evaporator, and dye drier for no leak photos.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/07/2020
DISHWASHER JENN-AIR JDB1255AWS0 "Arrived onsite to inspect dishwasher for not starting, upon inspection found the push buttons on the front panel non responsive, must order console,
Near Austin, TX 78726
David
Job Details: 04/07/2020
MICROWAVE GE PSB1201NSS01 "Arrived on site to install previously diagnosed parts to resolve no heating microwave. Installed new mag, transformer, and roller tray. Retested unit and verified all is working as designed. Call complete."
Near Elgin, TX 78621
Cliff
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Found fill line heater open due to faulty wiring at crimps. Heater wiring harness will need to be replaced to complete repairs. New heater will need to be checked to make sure there’s no factory defect prior to returning with parts.; ordrng 1 INSPECTPART (INSPECT PART ) and 1 W11087201 (heater)
Near Austin, TX 78741
Kevin
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDF331PAHS "Arrived on site and inspected dishwasher and found it is not draining, replaced drain pump and it is now operating normally, no water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Lou
Job Details: 04/07/2020
OVEN KITCHENAID KOCE500ESS06 "arrived on site to inspect microwave/wall oven combo MW light staying on with door closed. Upon further inspection, I tested the door several times before the light finally stayed on with the door closed. Customer advised that the light would be on in the early morning hours also. I contacted Techline and spoke to Andrew and advised of the complaint and the previous repairs made to correct this issue. Attempted to video chat with Andrew but the connection failed. Checked the microwave chassis where the door meets at the interlocks and it was level/flush. Andrew recommended replacing the inner door panel and provided file #7727526724. . ; ordrng 1 W10687342 (door/mw)"
Near Lakeway, TX 78734
Robert
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on job for complaints of not dispensing ice. Found the ice container not turning but motor is. ; ordrng 1 W11109888 (ice-contnr)
Near Austin, TX 78703
Jacob
Job Details: 04/07/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite to replace part. Plugged in unit. Got F8E3 and F9E1. Called Techline. Was told to possibly replace inlet valves and possibly drain motor as well. Got SR#7727530133. Tried to replace lock. But still same issues. Request 2MAN. Rescheduled with customer ; ordrng 1 REQUEST (2MAN) and 1 W10599356 (water inlet valve) and 1 W11201286 (cntrl-elec) and 1 WPW10605427 (pump-water)
Near Austin, TX 78759
Cliff
Job Details: 04/07/2020
REFRIGERATOR MAYTAG MFF2258VEW6 Arrived on site to diagnose a refrigerator that is leaking water. Found drain grommet clogged causing defrost water to back up in freezer. Replaced grommet with drain tube assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78724
Scott
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for water dripping out of ice maker . Found IM valve actuating when calling for water . Found diodes in harness failing . Ordering harness as well as controland valve if needed . No water leaks detected at time of service .; ordrng 1 W10865826 (valve) and 1 W11171078 (HARNESS POWER ) and 1 W11224256 (CONTROL)
Near Austin, TX 78738
Luis
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for cooling compliant. Pierced low side pressure reading -10,installed a uv drier and access valve, vacuumed system down unit kept vacuum recharged system to manufacture spec no loss of pressure,powered unit on checked low side pressure good."
Near Austin, TX 78721
Scott
Job Details: 04/07/2020
WASHER MAYTAG MHW8200FW0 "Arrived on site , replaced valve and dispenser . Tested unit no error codes and dispenser ran all phases . No water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
Andy
Job Details: 04/07/2020
RANGE WHIRLPOOL WFG535S0JV0 Arrived on site for range oven not reigning. Tested and inspected unit and found failed control and module. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near , TX 78611
James
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRSC700HPS00 Arrived on site and tested operation. Found fresh food evaporator frozen completely. Tested fans and found no operation from fresh food fan. Unit will need to thaw for 48 hours with towels around unit so that the fan assembly can be accessed. ; ordrng 1 W11098695 (fan-scroll)
Near San Marcos, TX 78666
Brandon
Job Details: 04/07/2020
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for customer complaint of unit not responding on UI panel, and bake not heating, found faulty console and control, I replaced both parts, unit tested good."
Near Fort Hood, TX 76544
Al
Job Details: 04/07/2020
DRYER MAYTAG MEDB765FW0 Arrived to inspect dryer door not staying closed.Confirmed the complaint and attempted to adjust the hinge screws and unit door continued to pop open 15 seconds after starting the dryer.Ordering research and several parts to help fix the deficiencies of the door.Office to reschedule with customer ; ordrng 1 279659 (PANEL) and 1 RESEARCH (DOOR WON’T STAY CLOSED) and 1 W11366436 (STRIKE) and 1 W11371722 (HINGE RIGHT) and 1 W11376139 (HINGE LEFT) and 1 W11376676 (DOOR)
Near Canyon Lake, TX 78133
Brandon
Job Details: 04/07/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dishwasher not washing, found faulty wash motor, I replaced motor, unit tested good"
Near Cedar Park, TX 78613
Lou
Job Details: 04/07/2020
DRYER MAYTAG MEDC200XW3 "arrived on site to inspect dryer fuse going bad and the unit being too hot. Upon further inspection, I found the unit vent hose at the back of the unit was crushed. When I plugged the unit in, I found the element immediately came on without turning the unit on. I unplugged the unit and removed the back panel and found the element was warped and had grounded itself to the heater box. I tested the cutoffs, thermostat, and fuse and found the fuse was bad. I removed and replaced the element and fuse and reshaped the vent hose at the back of the unit. Using my vent test kit, I tested the the airflow in the unit and it failed. I recommended that the customer have the vents checked/cleaned and replace the vent hose at the back of the unit before using the unit. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 04/07/2020
DISHWASHER KITCHENAID KDTE254EBL2 "arrived on site to inspect dishwasher control panel not responding. Upon further inspection, I found the unit with the control lock on, but when pressing the button to get it out of control lock, it wouldn’t respond. I removed and replaced the control panel and tested and the unit operated as designed. No water leaks observed during service, job completed.
Near Austin, TX 78739
Leonardo
Job Details: 04/07/2020
DISHWASHER KITCHENAID KDTE254ESS0 "Arrived on site to replace parts. Replaced su,p and motor drain motor filter screen control and panel test unit and unit test good job complete."
Near Spicewood, TX 78669
Robert
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of no water. Found the valve damaged. Replaced valve and tested unit. No leaks detected at time of service.
Near Austin, TX 78701
Leonardo
Job Details: 04/07/2020
OVEN WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for oven not working. Test unit and found wire to igniter was loose. Secured connection test unit and unit test good job complete.